No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

The Village of Ackley

502 Butler Street, Ackley, IA 50601 · Non profit - Corporation · 38 certified beds · (641) 847-3531 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Nov 2025Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$47,149 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $47,149 in federal fines (most recent 2024-07-11)
  • nursing-staff turnover (67%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
920 S Oak St · (641) 648-7000 · Call to confirm hours
Pharmacy
722 Main St · (641) 847-2585 · Call to confirm hours
Grocery
29457 185th St · (641) 373-2324 · Call to confirm hours
Park
310 Franklin St N · (641) 485-1623 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased19.8%17.1%15.4%worse
Long-stay residents who lose too much weight2.4%4.6%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.5%0.9%better
Long-stay residents with a urinary tract infection0.0%2.4%2.0%better
Long-stay residents with depressive symptoms4.4%4.2%6.5%better
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.8%3.8%3.3%worse
Long-stay residents whose ability to walk worsened15.0%16.6%16.1%typical
Long-stay residents on antianxiety or hypnotic medication10.3%20.8%18.9%better
Long-stay residents given the seasonal flu vaccine72.7%95.3%95.3%worse
Long-stay residents with pressure ulcers3.4%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control23.2%25.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table15.7%19.5%17.1%typical
Short-stay residents who newly got an antipsychotic medication9.4%2.1%1.4%worse
Long-stay hospitalizations per 1,000 resident days0.421.491.67better
Long-stay outpatient ER visits per 1,000 resident days2.152.081.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 27 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.5%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
0.13U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 9% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.5%CMS range 32.7–65.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 6.4–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.08
RN hours/ resident / day
0.31
LPN hours/ resident / day
2.33
Aide hours/ resident / day
3.72
Total nurse hours/ resident / day
0.49
RN hoursweekends
66.7%
Total nursing turnover
72.7%
RN turnover

How full it usually is: this home is certified for 38 beds and averages 28.9 residents a day — about 76% occupied, or roughly 9 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.72 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.08 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.33 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.39 hrs/resident/day on weekends vs 3.86 on weekdays — 12% thinner on weekends. RN hours go from 1.31 to 0.49 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 67% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

2
deficiencies at the latest standard inspection (2026-03-12)
4
at the previous standard inspection (2025-02-27)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

33 citations, most serious first. The 13 most serious are shown; the remaining 20 are one tap away and print in full.

  • Immediate jeopardy · J2024-04-09 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review and staff interview, the facility failed to have a system in place to ensure residents who use Coumadin (blood thinner) received their therapeutic monitoring as ordered by the physician for 3 of 3 residents reviewed (Residents #5, #13, #16). The facility failed to get Resident #5 and Resident #13's lab draws completed for at least 6 days. Resident #13 had an elevated lab level that required the facility to hold his medication for 2 doses. When Resident #5 missed her lab draw, the facility failed to get her lab draw completed resulting in her missing 8 days of her coumadin. The facility failed to follow the Physician's order for Resident #16 and drew their lab early resulting in a low therapeutic level for their convenience. When interviewed the Assistant Director of Nursing (ADON), and the Director of Nursing (DON) reported someone else had the responsibility for ensuring the labs got completed. The DON showed the survey team her desk and said the orders might be on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review the facility failed to provide adequate nursing supervision to prevent accidents and injuries for 1 of 4 residents reviewed (Resident #1) for falls. Resident #1 had four falls in the month of June. Resident #1 experienced a right ankle injury and a skin tear/bruise to right elbow when a fall resulted from the facility not providing the appropriate level of assistance per therapy recommendations. The facility reported a census of 32 residents. Findings include: Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. Resident #1 was independent with bed mobility. Resident #1 required partial/moderate assistance of one staff member with transfers and toilet use. The MDS indicated Resident #1 was ambulatory walking 10 feet and required a wheelchair for locomotion. The MDS documented Resident #1 had frequent incontinence of bowel and bladder.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-07-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review, hospital record review, family interviews, and policy review the facility failed to conduct appropriate assessments, interventions and timely Physician notification for 1 of 4 resident reviewed (Resident #1). Resident #1 experienced difficulty swallowing, poor oral intake, and mouth pain that resulted in weight loss and a hospitalization from 7/1/24 to 7/8/24 for acute kidney injury, dehydration (inadequate fluid intakes) and pharyngitis/MRSA (Methicillin - resistant Staphylococcus Aureus - staph infection resistant to several antibiotic to the throat). Resident #1 started having difficulty swallowing on 6/20/24, went to the ER (emergency room) on 6/21/24 and returned to the facility. Resident #1 continued to have difficulty with swallowing with decreased oral intakes after returning from ER. The facility didn't notify Resident #1's primary care provider (PCP) of her continued decline until 6/28/24 when the gave an order for Speech therapy. The facility reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to accurately code 1 of 1 Minimum Data Set (MDS) assessments for residents with a Pre-admission Screening and Resident Review (PASRR) Level II outcome (a formal determination that confirms if an individual with suspected serious mental illness or intellectual disability requires Medicaid-certified nursing facility care and defines their need for specialized services) (Resident #2). The facility reported a census of 27 residents.Findings Include:Resident #2's MDS assessment dated 12/11//25 identified she didn't have a state level II PASRR serious mental illness and/or intellectual disability or related condition. The MDS documented a Brief Interview for Mental Status (BIMS) of 15, indicating no cognitive impairment. The MDS included diagnoses of depression, schizophrenia and cognitive communication deficit.Resident #2's PASRR notice of nursing facility approval dated 6/16/25 reflected she experienced a significant change in status and met criteria…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-12 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, and policy review the facility failed to clean the kitchen convection oven, griddle on the stove, sink, cabinet under sink, and electric griddle. The facility reported a census of 27 residents. Findings include: During an initial kitchen walkthrough on 3/9/26 at 11:44 AM observed the cabinet under the sink next to the ice machine, had a brown-like sticky discoloration alongside the surface of the cabinet doors, the height of the cabinet, and along the top of the cabinet doors. The sink next to the ice machine had mineral deposit build-up all over the faucet, handles, and down the back of the sink. The Bakerspride oven had a brown-like sticky discoloration on the doors. Also observed thick black discoloration on the Vulcan stove top, Vulcan stove top griddle, and Presto flat electrical pan. On 3/10/26 at 10:44 AM observations of the sink, cabinet, Vulcan stove, Vulcan stove top griddle, Bakerspride oven, and Presto electric griddle remained the same as the observation from the previous day.On 3/11/26 at 11:53 AM observations of the sink,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on electronic health record (EHR) review, facility records, policy review, resident and staff interviews the facility failed to ensure residents are free from neglect following a fall for 1 of 3 residents (Resident #2) reviewed. The facility reported a census of 32.Findings Include:Resident #2's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 6, indicating severe cognitive impairment. The MDS documented Resident #2 required substantial/maximal assistance (Helper does more than half the effort. Helper lifts, holds, and supports trunk or limbs, but provides the efforts) from sit to stand (The ability to come to a standing position from sitting in a chair, wheelchair, or on the side of the bed). The MDS documented Resident #2 had been dependent (Helper does all of the effort. Resident does none of the effort to complete the activity, or the assistance of 2 or more helpers is required for the resident to complete the activity) for chair/bed-to-chair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on electronic health record (EHR) review, facility records, policy review, resident and staff interviews the facility failed to report an allegation of abuse within the required time frame to the Iowa Department of Inspection, Appeals, and Licensing (DIAL) for 1 of 1 resident (Resident #2) reviewed. The facility reported a census of 32.Findings Include:Resident #2 Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 6, indicating severe cognitive impairment. The MDS documented Resident #2 required substantial/maximal assistance (Helper does more than half the effort. Helper lifts, holds, and supports trunk or limbs, but provides the efforts) from sit to stand (The ability to come to a standing position from sitting in a chair, wheelchair, or on the side of the bed.) The MDS documented Resident #2 had been dependent (Helper does all of the effort. Resident does none of the effort to complete the activity. Or the assistance of 2 or more helpers is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-27 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview the facility failed to inform the Long Term Care (LTC) Ombudsman office of a resident transfer from the facility for 1 of 1 resident's reviewed (Resident #9) for hospitalization. The facility reported a census of 28 residents. Findings include: The Nursing Note dated 5/27/24 at 11:28 PM, reflected the hospital admitted Resident #9. The Nursing Note dated 5/30/24 at 11:44 AM, identified Resident #9 returned to the facility. The facility lacked documentation showing the required notification to the LTC Ombudsman of Resident #9's admission to the hospital. During an interview on 2/26/25 at 9:20 AM, the Administrator acknowledged he had the responsibility for sending the notifications to the LTC Ombudsman beginning in June 2024. The Administrator acknowledged the notifications didn't include Resident #9 and would need check with the LTC Ombudsman to see if a former employee sent a notification for Resident #9. During an interview on 2/27/25 at 11:21 AM, the Administrator acknowledged the facility failed to submit the required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-27 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and policy review, the facility failed to treat residents with dignity and respect in a manner that promotes maintenance or enhancement of his or her quality of life for 1 of 1 residents reviewed (Resident #14). The facility reported a census of 28 residents. Findings include: Resident #14's Minimum Data Set (MDS) assessment dated [DATE] listed an admission date of 9/13/18 following a short term hospitalization. The MDS identified the Brief Interview for Mental Status (BIMS) score of 0, indicating severe cognitive impairment. The MDS included diagnoses of stroke (occurs when blood flow to the brain is interrupted, causing brain tissue damage), non Alzheimer's dementia (a group of cognitive disorders that cause memory loss, confusion and other cognitive impairments similar to Alzheimer's disease but caused by different underlying mechanisms), depression and psychotic disorder (a mental health condition characterized by a loss of contact with reality). Staff C,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-27 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and policy review, the facility failed to submit a Level II Preadmission Screening and Resident Review (PASRR) evaluation for 1 of 1 residents reviewed with a new mental health diagnosis (Resident #19). The facility reported a census of 28 residents. Findings include: Resident #19's Minimum Data Set (MDS) assessment dated [DATE] included a diagnosis of post-traumatic stress disorder (PTSD). The MDS reflected Resident #19 received an antipsychotic on a routine basis during the lookback period. The Care Plan revised 11/15/24 indicated Resident #19 received an antipsychotic medication related to PTSD nightmares (military service). The Care Plan goal indicated Resident #19 wouldn't experience any adverse effects of the medication. Resident #19's Medical Diagnoses reviewed 2/25/25 included a diagnosis of PTSD effective 11/10/23. Resident #19's PASRR completed 1/20/23 listed a completed negative Level 1 screening. The PASRR lacked documentation of a known or suspected…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-27 · tag F0851 — isolated
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the Center for Medicare and Medicaid Services (CMS) Payroll Based Journal Staffing Data Report (July 1, 2024 - September 30, 2024) review, facility staffing reports review, and staff interviews the facility failed to submit accurate staff reports for the PBJ Staffing Data Report. The facility reported a census of 28 residents. Findings include: The PBJ Staffing Data Report with a run date of 2/19/25 triggered for excessively low weekend staffing (submitted weekend staffing data is excessively low) and for failing to have licensed nursing coverage 24 hours/day (4 or more days within the quarter with less than 24 hours/day licensed nursing coverage). The report reflected 26 days with a failure to notify for 24 hours/day nursing coverage during July 2024 and August 2024. A review of the schedules for the months of July 2024 and August 2024, revealed nursing shifts covered by facility employees and outside staffing agencies. During an interview on 2/25/25 at 3:18 PM, the Director of Nursing (DON) explained the facility used outside staffing agencies to provide coverage of open…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review the facility failed to notify the physician and family for a significant change in condition for 2 of 4 residents reviewed (Residents #1 and #4). The facility reported a census of 32 residents. Findings include: 1. Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. The MDS listed Resident #1 as independent with bed mobility. Resident #1 required partial/moderate assistance of one staff member with transfers and toilet use. The MDS described Resident #1 as ambulatory walking 10 feet and required a wheelchair for locomotion. The MDS documented Resident #1 had frequent incontinence of bowel and bladder. Resident #1's MDS included diagnoses of hypertension (high blood pressure), non - Alzheimer's dementia, depression, parkinsonism, paroxysmal atrial fibrillation (irregular heartbeat), and fibromyalgia (disorder that causes musculoskeletal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff, and family interviews the facility failed to provide a safe, clean, comfortable environment for 1 of 4 residents reviewed (Resident #1) for a homelike environment. The facility reported a census of 32 residents. Findings include: Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. Resident #1 was independent with bed mobility. Resident #1 required partial/moderate assistance of one staff member with transfers and toilet use. The MDS indicated Resident #1 was ambulatory walking 10 feet and required a wheelchair for locomotion. The MDS documented Resident #1 had frequent incontinence of bowel and bladder. Resident #1's MDS included diagnoses of hypertension (high blood pressure), non-Alzheimer's dementia, depression, parkinsonism, paroxysmal atrial fibrillation (irregular heartbeat), and fibromyalgia (disorder that causes musculoskeletal pain/tenderness). The Resident Census tab…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 20 citations
  • Potential for harm · D2024-07-11 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to provide Speech Therapy (ST) as ordered by the Physician order for 1 of 1 resident reviewed (Resident #1) for therapy services. The facility reported a census of 32 residents. Findings include: Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. Resident #1 was independent with bed mobility. Resident #1 required partial/moderate assistance of one staff member with transfers and toilet use. The MDS indicated Resident #1 was ambulatory walking 10 feet and required a wheelchair for locomotion. The MDS documented Resident #1 had frequent incontinence of bowel and bladder. Resident #1's MDS included diagnoses of hypertension (high blood pressure), non-Alzheimer's dementia, depression, parkinsonism, paroxysmal atrial fibrillation (irregular heartbeat), and fibromyalgia (disorder that causes musculoskeletal pain/tenderness). A Physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review the facility failed to accurately document a fall and the required assessment related to a fall in the medical record for 1 of 4 residents reviewed (Resident #4). The facility failed to complete thorough incident reports for 3 out 4 residents (Residents #4, #1, and #2). The facility reported a census of 32 residents. Findings include: 1. Resident #4's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. Resident #4 required supervision/touching assistance with bed mobility. Resident #4 required partial/moderate assistance of one staff member with transfers and toilet use. The MDS indicated Resident #4 was ambulatory walking 50 feet and required a wheelchair for locomotion. Resident #4's MDS included diagnoses of pneumonia, diabetes mellitus, COPD (chronic obstructive pulmonary disease), dementia, and intellectual disabilities. A Facility Event Report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-09 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, and policy review, the facility failed to follow the approved diet menu and failed to measure accurate servings for residents who received pureed diets. The facility reported a census of 34 residents. Findings include: The facility's menu for lunch for 4/3/24 identified the following items to be served as part of the planned pureed textured diet. a) Roast Turkey b) Stuffing c) Chicken Gravy d) [NAME] Vegetables e) Bread/Margarine f) Coffee Cream dessert On 4/3/24 at 11:30 AM, a kitchen observation revealed the Dietitian approved Week 4 menu items didn't get prepared for lunch. The staff served the following menu items for lunch on 4/3/24. a) Tater Tot casserole b) [NAME] vegetables c) Salad, chef and regular On 4/3/24 at 11:30 AM, watched Staff A, Dining Services Manager (DSM), prepare the pureed diets. She used a spatula and placed two (2) unmeasured amounts of tater tot casserole into a blender. She added an unmeasured amount of low fat milk to the blender and mixed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-09 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and policy review, the facility failed to provide food served by a method to maintain a safe and appetizing temperature. The facility reported a census of 34. Findings include: During a continuous dining observation on 4/3/24 beginning at 12:05 PM, Staff E, Dietary Aide (DA), took the temperature of two (2) foods. The temperatures measured outside the acceptable holding temperature. The pureed tater tot casserole had a temperature of 133.1° Fahrenheit (F) and the chef salads temperature measured 52.1° F. At 12:08 PM, Staff E said she didn't normally check the temperature of a salad, she just served them. She reported she didn't even know how to check their temperature. At 12:12 PM, Staff A, Dining Services Manager (DSM), instructed Staff E to put the salads in ice the next time she brought salads to the dining area to they stayed cold. The facility served the residents the salads after checking their temperature. At 12:32 PM, Staff C prepared a resident plate containing the mechanical soft turkey. When asked to verify the temperature, Staff C…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and facility policy review, the facility failed to maintain sanitary practices by (a) improperly storing food, (b) failing to maintain correct dishwasher operation, and (c) failing to prevent cross contamination during food service. The facility reported a census of 34 residents. Findings include: On 4/2/24 at 4:30 PM, Staff D, Dietary Server, picked up a stack of plates and placed both thumbs on the food surface side, then they placed them in the serving plate dispenser. On 4/3/24 at 11:35 AM, a kitchen observation identified (a) an unlabeled, bag of red substance with an expiration date of 10/5/23, (b) an unlabeled, undated bag of meat chunks, and (c) an undated, opened bag of pasta. On 4/3/24 at 11:45 AM, Staff A, Dining Services Manager (DSM), described the dishwasher as a low temp, chemical appliance. She cycled the dishwasher and rubbed a chlorine test strip against the inside of the dishwasher cover. The test strip did not change color, indicating a lack of sanitizer. She repeated the process four (4) times and yielded the same…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, document reviews, and policy review, the facility failed to develop a comprehensive water management program and identify areas or devices in the building to reduce the risk and prevent the growth of Legionella or other waterborne pathogens. The facility also failed to evaluate where hazardous conditions may occur in the water systems and implement measures to prevent waterborne pathogens. In addition, the facility failed to provide hand hygiene supplies for each resident and/or visitor. The facility reported a census of 34 residents. Findings include: An observation on 4/2/24 at 7:50 AM revealed empty soap dispensers in Resident #23's bathroom and in the visitors' main hall men's bathroom. An observation on 4/2/24 at 2:57 PM revealed an empty hand sanitizer dispenser located on a pillar between the Assistant Director of Nursing's office and the food serving area. Follow up observations on 4/3/24 at 7:02 AM and 4/4/24 at 7:37 AM revealed the aforementioned dispensers remained empty. On 4/4/24 at 8:14 AM, Staff K, Environmental Services (EVS),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-09 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review and staff interviews, the facility failed to ensure code status between the facility and hospice were congruent for 1 of 2 residents reviewed for advanced directives (Resident #10). The facility reported a census of 34 residents. Findings include: Resident #10's Clinical Census listed an admission date of [DATE]. Per the Census, Resident #10 discharged to the hospital on [DATE] and returned on [DATE]. The Cardiopulmonary Resuscitation (CPR)/NO CPR Directives, dated [DATE] and signed by the physician revealed Resident #10 desired CPR. The Contracted Hospice form dated [DATE], signed by Resident #10's Power of Attorney (POA) directed to provide no resuscitation for Resident #10. The form lacked a physician's signature. Resident #10's Progress Note dated [DATE] at 11:06 AM documented by Staff B, Registered Nurse (RN), the facility noted a full code status with no signed copy of the Do Not Resuscitate(DNR) form located. The nurse spoke with the family who reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-09 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and family interviews, and policy review, the facility failed to provide family notification in a timely manner when changes occurred in the resident's physical or mental condition for 1of 1 resident reviewed (Resident #23). The facility reported a census of 34 residents. Findings include: Resident #23's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 7, indicating severely impaired cognition. The MDS indicated Resident #23 required setup assistance with eating and moderate assistance with all other activities of daily living (ADLs). In addition, the MDS listed Resident #23 as independent or required supervision with mobility, used a walker for ambulation, and didn't use a wheelchair for mobility. The MDS included diagnoses of coronary artery disease, bipolar disorder, asthma, and depression. On 4/2/24 at 7:50 AM, Resident #23's Family Member stated the facility didn't notify them until 2 ½ to 3 weeks after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-09 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to transmit a discharge Minimum Data Set (MDS) assessment in a timely manner for 1 of 1 resident reviewed for resident assessment (Resident #32). The facility reported a census of 34 residents. Findings include: The MDS assessment dated [DATE] indicated Resident #32 discharged from the facility to home on 2/2/24. Section Z of the MDS listed the completion date 4/8/24 and lacked a signature for the RN verification of completion. The MDS 3.0 Resident Assessment page listed under Assessments Due Discharge Assessment with a Due Status listed as late. The due date reflected 2/2/24 with a completion due date of 2/16/24. The Resident Census form reviewed on 4/6/24 at 12:08 PM indicated Resident #32 admitted to the facility on [DATE] and discharged on 2/2/24. During an interview 4/8/24 at 8:30 AM, the Assistant Director of Nursing (ADON) acknowledged Resident #32's discharge MDS assessment didn't get completed. On 4/8/24 at 12:52 PM, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, clinical record review, policy review and staff interview, the facility failed to invite a resident or a resident's representative to an initial Care Conference for one of one (Residents #38). The facility reported a census of 34 residents. Findings include: Resident #38's Minimum Data Set (MDS) assessment dated [DATE] listed an admission date of 12/28/23. The MDS identified a Brief Interview for Mental Status (BIMS) of 14, indicating intact cognition. During an interview 4/1/23 at 2:03 PM, Resident #38 reported the facility didn't invite her to a Care Conference since she admitted to the facility. Resident #38's clinical record review lacked documentation related to the completion of an initial Care Conference. During an interview 4/2/24 at 11:11 AM, the Regional Director of Quality and Clinical Services revealed Resident #38's quarterly Care Conference needed rescheduled due to Resident #38 admission to the hospital at the time. She added she would ask about an initial Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, record review, and policy review, the facility failed to provide appropriate treatment and services to prevent a urinary tract infection for 1 of 3 residents (Resident #23). The facility reported a census of 34 residents. Findings include: Resident #23's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 7, indicating severely impaired cognition. The MDS indicated Resident #23 required setup assistance with eating and moderate assistance with all other activities of daily living (ADLs). In addition, the MDS listed Resident #23 as independent or required supervision with mobility, used a walker for ambulation, and didn't use a wheelchair for mobility. The MDS described Resident #23 as frequently incontinent of bowel and bladder. The MDS included diagnoses of coronary artery disease, bipolar disorder, asthma, and depression. On 4/2/24 at 7:50 AM observed Resident #23's bathroom soap dispensers didn't have soap in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and policy review, the facility failed to evaluate and manage an as needed psychotropic medications between fourteen days of use for 1 of 1 resident sampled (Resident #34). The facility reported a census of 34. Findings included Resident #34's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 8, indicating moderately impaired cognition. The MDS included diagnoses of Parkinson's disease, dementia, and hallucinations. The MDS reflected Resident #34 used an antidepressant. The Order History Report included an order for Trazodone tablet dated 11/9/23. Give 25 MG by mouth at bedtime as needed (PRN) for restlessness or insomnia. Order got discontinued on 12/7/23 (28 days after the start date). An Observation Detail List Report dated 11/9/23 reflected Resident #34's spouse signed the consent for Resident #34's psychotropic medication use. Resident #34's Medication Administration Record (MAR) dated 11/9/23 - 12/9/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-09 · tag F0801 — isolated
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review and staff interview, the facility failed to employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service by not having a certified dietary manager. The facility reported a census of 34 residents. Findings include: On 4/1/24 at 9:50 AM, Staff A, Dining Services Manager, described herself as the facility Dining Services Manager, but added she didn't have a certification in nutrition and food service management. She stated the facility had a contract dietician who provided monthly dietary service consultation. On 4/1/24 at 10:00 AM, a course completion certificate revealed Staff A didn't have a certification in nutrition and food service management. On 4/3/24 at 7:06 AM, Staff A stated she didn't have formal training other than course completed on 9/11/23. She stated worked as a dining manager since 12/22/22 but had no other dietary management experience. The Staffing Licensed Dietitian policy dated September 2019 indicated the licensed Dietitian along with the facility staff will assure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-09 · tag F0836 — isolated
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    481-58.20(135C) Duties of health service supervisor. Every nursing facility shall have a health service supervisor who shall: 58.20(13) Evaluate in writing the performance of each individual on the health care staff on at least an annual basis. This evaluation shall be available for review in the facility to the department; (III) Based on personnel record review and staff interview, the facility failed to conduct annual staff evaluations for 5 of 5 employee records reviewed (Staff B, Registered Nurse (RN); Staff C, Maintenance Supervisor; Staff G, RN; Staff H, Licensed Practical Nurse (LPN); Staff I, RN). The facility reported a census of 34 residents. Findings include: 1. Staff B's personnel record review included the following: a. Hire date of 6/2/17 b. Most recent annual evaluation 7/8/21. Staff B's personnel record lacked an evaluation after 7/8/21. 2. Staff C's personnel record review included the following: a. Hire date of 9/8/20. b. Most recent annual evaluation 3/4/22. Staff C's personnel record lacked an evaluation after 3/4/22. 3. Staff G's personnel record review included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-09 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, and policy review the facility failed to update a resident's Care Plan following their admission to Hospice Services for 1 of 1 resident reviewed for hospice services (Resident #23). The facility reported a census of 34 residents. Findings include: Resident #23's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 7, indicating severely impaired cognition. The MDS indicated Resident #23 required setup assistance with eating and moderate assistance with all other activities of daily living (ADLs). In addition, the MDS listed Resident #23 as independent or required supervision with mobility, used a walker for ambulation, and didn't use a wheelchair for mobility. The MDS included diagnoses of coronary artery disease, bipolar disorder, asthma, and depression. It further identified the resident had not received hospice services. On 4/2/24 at 7:50 AM, Resident #23's family member stated the resident was recently admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-09 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, policy review and staff interview, the facility failed to ensure the required members were present at quarterly Quality Assurance Performance Improvement (QAPI) meetings. The facility reported a census of 34 residents. Findings include: Record review revealed the facility had QAPI meetings on the following dates: a. 2/13/23 b. 3/14/23 c. 6/13/23 d. 8/21/23 e. 10/17/23 f. 1/30/24 Record review revealed the required QAPI members were not present for the following meetings: a. 2/13/23 No Administrator or Medical Director b. 3/14/23 No Administrator or Medical Director c. 6/13/23 No Director of Nursing or Administrator d. 8/21/23 No Director of Nursing, Administrator or Medical Director The Quality Assurance & Performance Improvement policy revised December 2022 instructed the quality assurance performance programs and activities will be established utilizing a systemic approach to assure compliance with State and Federal regulations. On 4/4/24 at 1:10 PM, the Administrator acknowledged the quarterly QAPI meetings didn't have the required staff members present as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-09 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, policy review and staff interview, the facility failed to ensure Dependent Adult Abuse Mandatory Training recertification training was completed timely for 2 of 5 staff personnel files reviewed (Staff B, Registered Nurse (RN) and Staff C, Maintenance Supervisor). The facility reported a census of 34 residents. Findings include: Personnel record review revealed Staff B, RN last completed the 2-hour Dependent Adult Abuse Mandatory Training 3/31/21. Personnel record review revealed Staff C, Maintenance Supervisor last completed 2-hour Dependent Adult Abuse Mandatory Training 1/4/21. Review of facility policy revised November 2023 and titled, Abuse Prevention, Identification, Investigation and Reporting Policy, revealed within 6 months of hire each employee shall be required to complete an initial 2 hour training course provided by the Iowa Department of Human Services relating to the identification and reporting of dependent adult abuse. Each employee will take a 1 hour recertification training within 3 years of the initial training and every three…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-30 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff schedule review, facility assessment review, nurse written statement and staff interview the facility failed to provide professional nursing coverage 24 hours a day, 7 days a week. The facility reported a census of 33 residents. Findings include: The Daily Nurse Staff Schedule for 9/2/23 showed Staff A Licensed Practical Nurse (LPN) to be the only nurse on duty from 6PM to 6 AM on 9/3/23. Staff B, Certified Nursing Assistant (CNA), Staff C, CNA, and Staff D Certified Medication Assistant (CMA) provided information to the Director of Nursing (DON) that Staff A had left the building around 7:30 PM and was gone for approximately 30 minutes. Staff A provided a written statement that she left the facility about 7:40 PM and was gone for approximately 15 minutes. The facility assessment last updated on 8/1/23 documented there will be 1-2 nurses for each of the 3 shifts. During an interview on 10/26/23 at 3:35 PM, Staff A acknowledged she was the only nurse in the building on 9/2/23. Additionally, she acknowledged she left the facility and she should not have.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-30 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview the facility failed to notify the physician and family of a significant weight loss for 1 of 3 residents (Resident #2) reviewed. The facility reported a census of 33 residents. Findings include: The Minimum Data Set (MDS) for Resident #2 documented an admission date of 8/3/23. The MDS documented an admission weight of 148#. The weight record documented a weight of 146.8# on 8/17/23. The weight record documented a weight of 132.3# on 8/21/23. The clinical record lacked documentation of physician or family notification of the weight loss. The Hospital record dated 8/31/23 documented a weight of 59.4 Kilograms (kg, 130.68#) in the emergency room. During an interview on 10/25/23 at 1:23 PM, the Director of Nursing (DON) stated she felt like there was a discrepancy in weight. She explained it was possibly related to foot pedals being on the wheelchair. The DON stated her expectation is for the nurse to check the weight against prior weight and reweigh the resident herself. If the reweight was accurate, the nurse should contact the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on clinical record review and staff interview the facility failed to recognize, assess and investigate the cause of a weight loss and implement appropriate interventions based on the assessment and investigation for 1 of 3 residents (Resident #2) reviewed. The facility reported a census of 33 residents. Findings include: The Minimum Data Set (MDS) for Resident #2 documented an admission date of 8/3/23. The MDS documented an admission weight of 148#. The weight record documented a weight of 146.8# on 8/17/23. The weight record documented a weight of 132.3# on 8/21/23. The Hospital record dated 8/31/23 documented a weight of 59.4 Kilograms (kg, 130.68#) in the emergency room. During an interview on 10/25/23 at 1:23 PM, the Director of Nursing (DON) stated she felt like there was a discrepancy in weight. She explained it was possibly related to foot pedals being on the wheelchair. The DON stated her expectation is for the nurse to check the weight against prior weight and reweigh the resident herself. If the reweight was accurate, the nurse should contact the doctor.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$47,149 in federal fines across 2 penalties.

  • $24,668 — penalty dated 2024-07-11
  • $22,481 — penalty dated 2024-04-09

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to WESTERN HOME COMMUNITIES — 6 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.7-0.7 vs chain
Health inspection 3 of 53.5-0.5 vs chain
Staffing 4 of 54.3-0.3 vs chain
Quality measures 4 of 53.3+0.7 vs chain
The other 5 homes this chain runs (chain average 3.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
ZION BANCORPORATIONOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 07/03/1995
ENSLIN, JOHNIndividualCORPORATE DIRECTORsince 12/28/2023
JANSSEN, ARDELLEIndividualCORPORATE DIRECTORsince 02/20/2020
LINDAMAN, JANEIndividualCORPORATE DIRECTORsince 11/02/2022
NEUBERGER, BRIANNEIndividualCORPORATE DIRECTORsince 09/03/2020
SIETSEMA, TODDIndividualCORPORATE DIRECTORsince 11/02/2022
NEDERHOFF, TAYLORIndividualCORPORATE OFFICERsince 11/13/2017
WESTERN HOME SERVICES INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2022
CARD, TIMIndividualOPERATIONAL/MANAGERIAL CONTROLsince 09/08/2020
DEFORD, COLINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025
KRAMER, SCOTTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/24/2026
RICHTSMEIER, LYNNIndividualOPERATIONAL/MANAGERIAL CONTROLsince 08/19/2021
STINE, KERRIIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/01/2023
UBBEN, LISAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/11/2007
A - 1 STAFFINGOrganizationADP OF THE SNFsince 04/01/2023
BCG HOLDINGS INCOrganizationADP OF THE SNFsince 10/01/2024
BRIGHTON CONSULTING GROUP LLCOrganizationADP OF THE SNFsince 10/01/2024
CATTAIL BCG LLCOrganizationADP OF THE SNFsince 10/01/2024
CATTAIL INCOrganizationADP OF THE SNFsince 10/01/2024
CBS STAFFING LLCOrganizationADP OF THE SNFsince 04/01/2023
CLIFTONLARSONALLEN LLPOrganizationADP OF THE SNFsince 08/25/2021
ECSI INCOrganizationADP OF THE SNFsince 10/01/2024
GRAPE TREE MEDICAL STAFFING LLCOrganizationADP OF THE SNFsince 04/01/2023
HELPING HANDS HEALTHCARE SOLUTIONSOrganizationADP OF THE SNFsince 04/01/2023
IOWA HEALTH CARE ASSOCIATIONOrganizationADP OF THE SNFsince 10/01/2024
LOTUS ABOVE & BEYOND HEALTHCARE STAFFING LLCOrganizationADP OF THE SNFsince 04/01/2023
MEDICAL SOLUTIONS LLCOrganizationADP OF THE SNFsince 04/01/2023
MILLENNIUM REHAB & CONSULTING INCOrganizationADP OF THE SNFsince 06/30/2023
PM ACQUISITION LLCOrganizationADP OF THE SNFsince 10/01/2019
SUGAR CREEK HEALTH MANAGEMENT LLCOrganizationADP OF THE SNFsince 04/01/2023
TECH OF AGES LLCOrganizationADP OF THE SNFsince 01/01/2025
AGER, WENDYIndividualADP OF THE SNFsince 01/01/2022
EVANS, ANGELAIndividualADP OF THE SNFsince 01/01/2022
HANSEN, KRISIndividualADP OF THE SNFsince 01/01/2022
HARRIS, JERRYIndividualADP OF THE SNFsince 01/01/2022
MCCORMICK, DARRELLIndividualADP OF THE SNFsince 01/01/2022
O'LEARY, PATRICKIndividualADP OF THE SNFsince 01/01/2022

CMS files one row per role, so the 41 rows in the source record cover these 37 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

19 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.1M
Net patient revenuemost recent cost report
-16.4%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 34%Medicare 4%Other / private 62%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$193per resident / day
operating cost
$5,882per month
≈ monthly operating cost
$166per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165443. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next