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Caring Acres Nursing and Rehab Center

1000 Hillcrest Drive, Anita, IA 50020 · For profit - Limited Liability company · 41 certified beds · (712) 762-3219 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus candidate (CMS is watching this home)Abuse/neglect citations on record (F0600, F0606, F0609) — most recent Oct 2025Resident-funds citations (F0567, F0568)Behavioral-health or dementia-care citation at the harm level (F0741)5 immediate-jeopardy citations$51,773 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • it has abuse, neglect, or exploitation citations (F0600, F0606, F0609) — most recent Oct 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0567, F0568)
  • inspectors cited 5 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $51,773 in federal fines (most recent 2024-08-02)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (73%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
401 Audubon St · (641) 742-1000 · Call to confirm hours
Pharmacy
400 Audubon St · (641) 742-3440 · Call to confirm hours
Grocery
Hy-Vee11.7 mi
1630 E 7th St · (712) 243-1278 · Call to confirm hours
Park
409 Pennsylvania St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.8%17.1%15.4%worse
Long-stay residents who lose too much weight7.1%4.6%5.4%worse
Long-stay residents with a catheter left in their bladder5.8%1.5%0.9%worse
Long-stay residents with a urinary tract infection3.0%2.4%2.0%worse
Long-stay residents with depressive symptoms6.7%4.2%6.5%typical
Long-stay residents who were physically restrained1.0%0.2%0.1%worse than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.0%3.8%3.3%better
Long-stay residents whose ability to walk worsened16.8%16.6%16.1%typical
Long-stay residents on antianxiety or hypnotic medication29.1%20.8%18.9%worse
Long-stay residents given the seasonal flu vaccine88.0%95.3%95.3%typical
Long-stay residents with pressure ulcers5.5%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control24.7%25.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table36.5%19.5%17.1%worse
Long-stay hospitalizations per 1,000 resident days1.551.491.67typical
Long-stay outpatient ER visits per 1,000 resident days3.472.081.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.4%U.S. median 10.7%
Went back to hospital
0.02U.S. median 0.31
Therapy hours / resident / day
0.01hours / resident / day
Physical therapy
0.01hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.02 therapist hours per resident per day in 2026Q1 — more than 1% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.2–16.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.891.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.32
RN hours/ resident / day
0.21
LPN hours/ resident / day
2.07
Aide hours/ resident / day
3.60
Total nurse hours/ resident / day
1.18
RN hoursweekends
73.3%
Total nursing turnover
42.9%
RN turnover

How full it usually is: this home is certified for 41 beds and averages 24.1 residents a day — about 59% occupied, or roughly 17 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.60 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.32 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.07 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.26 hrs/resident/day on weekends vs 3.74 on weekdays — 13% thinner on weekends. RN hours go from 1.38 to 1.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 73% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2026-02-12)
17
at the previous standard inspection (2025-02-20)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

60 citations, most serious first. The 17 most serious are shown; the remaining 43 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-08-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility record review, staff and resident interviews, and facility policy reviews the facility failed to ensure 1 of 3 residents (Resident #1) was free from abuse and psychological harm. Resident #1 reported to staff that Staff A CNA had provided peri-cares in a rough manner, had called her names and used curse words in front of her. The facility suspended Staff A while they completed their investigation and allowed her to come back to work as long as she did not provide cares to Resident #1. Staff reported when Staff A would come to work, Resident #1's demeanor would change: she would become guarded, shaky, stay by other staff member's side, tear up, was fearful for her safety. Resident #1 reported it made her mad because this is her home and she should not feel this way about a staff member in her home. The facility reported a census of 26 residents. The State Agency informed the facility of the Immediate Jeopardy (IJ) on 7/30/24 at 5:00 PM. The IJ began on 7/23/24, the day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-08-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility investigative file review, resident and staff interviews, and facility policy review the facility failed to report 1 of 3 resident's (Resident #1) allegation of abuse to the appropriate staff members to ensure timely reporting to the State Agency. On 7/23/24 at roughly 8:30 PM Staff A and Staff B had assisted Resident #1 with getting ready for bed. Resident #1 told staff she was upset and yelling that she had asked two hours prior to be put to bed. Staff explained to her they were assisting others with baths, passing the snack cart out and assisting others to bed. Resident #1 yelled I asked you two f*ing hours ago. Staff A replied with I am not putting up with your shit tonight. Resident #1 replied I am not dealing with your attitude either. Staff B reported this to the Assistant Director of Nursing (ADON) (Staff A's mother) and she indicated she would go talk to Resident #1. After speaking with Staff A and Resident #1, the ADON continued with her duties: neuro checks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · K2023-08-03 · tag F0741 — failed to have staff trained for behavioral health — pattern
    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family interviews, resident interviews, staff interviews and facility policy review the facility failed to provide sufficiency of staff (including both quantity and competency of staff) to care for the behavioral health of 5 of 5 residents reviewed (Resident #3, #4, #5, #6, and #10). The State Agency (SA) informed the facility on 7/27/23 at 2:00 PM of the Immediate Jeopardy (IJ) that began as of 1/24/23 at 2:42 PM. The Facility Staff removed the Immediate Jeopardy on 7/28/23 through the following actions: a. On 7/18/23 order received to increase monitoring of behaviors for Resident #5. b. On 7/18/23 Resident #5 assessed by Primary Care Physician. c. On 7/28/23 obtained an order pharmacy medication review for Resident #5. d. Resident #5 has 1 on 1 supervision. e. Residents #3 and #4 placed on different halls and will be monitored twice weekly by direct care staff to observe any kind of distress or changes in behaviors. f. Resident #6 seen by psych and screened for depression,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-08-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family interview, resident interview, staff interview and facility policy review the facility failed to protect residents from alleged sexual abuse for 3 of 5 residents reviewed (Resident #4, #5, and #6). The State Agency (SA) informed the facility of the Immediate Jeopardy (IJ) on 7/27/23 at 2:00 PM that began as of 1/24/23 at 2:42 PM. The Facility Staff removed the immediacy on 7/28/23 through the following actions: a. On 7/18/23 Regional Director of Operations (RDO), Administrator, Director of Nursing (DON), Assistant Director of Nursing (ADON), and Social Worker ad-hoc meeting to discuss potential root cause of occurrence. During the meeting a root cause analysis was performed regarding probable nonconsensual sexual activity between resident to resident and to identify areas of opportunity. Root cause analyis performed and determined to be related to poor decision making on Resident #6 behalf and inability for him to know that this resident had mental incapability. b. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-08-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family interview, resident interview, staff interview and facility policy review the facility failed to protect residents from alleged sexual abuse for 2 of 5 residents reviewed (Resident #4 and #5). The State Agency (SA) informed the facility on 7/27/23 at 2:00 PM of the Immediate Jeopardy (IJ) that began as of 1/24/23 at 2:42 PM. The Facility Staff removed the immediacy on 7/28/23 through the following actions: a. Root Cause Analysis was completed 7/28/23. Root Cause findings: Administrator did not report the incident to the appropriate agency within 2 hours. b. On 7/28/23 Regional Director re-educated the Director of Nursing (DON), Assistant Director of Nursing ADON), and Social Worker on abuse, resident rights, Elder Justice Act, The National Consumer Voice for Quality Long Term Care Sexual Abuse in Nursing Homes, and abuse reporting guidelines and investigations. c. LNHA (Licensed Nursing [NAME] Administrator), DON (Director of Nursing) and/or designee will monitor 24/72…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-06-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility investigative file review, employee file review, staff interview and facility policy review the facility failed to provide proper assessments and interventions after 2 of 3 residents (Resident #1 and #4) had a change in condition. Resident #1 experienced a change in condition on May 18, 2025 during the day and on the evening shifts. The nurse that worked failed to assess the resident after staff reported concerns to him. The resident developed a fever at approximately 7:00 PM and staff applied a cold rag to his head. A PRN medication was not given to assist with lowering his fever nor was the physician notified until the resident's vital signs significantly changed at approximately 3:00 AM and was sent to the hospital. The resident was admitted to the hospital and expired 5 hours later. Resident #4 had an unwitnessed fall and complained of left hip pain. Staff failed to call the provider to obtain a PRN order for pain or an order to be evaluated. The resident was sent to the hospital 12 hours later and found to have a left hip fracture. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-08-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility policy review, and staff interview, the facility failed to provide care consistent with professional standards of practice, to prevent pressure ulcers and provide necessary treatment and services to promote healing of a pressure ulcer for 1 of 1 resident reviewed (Resident #1). The facility reported a census of 32 residents. The MDS (Minimum Data Set) assessment identifies the definition of pressure ulcers: Stage I is an intact skin with non-blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have a visible blanching; in dark skin tones only it may appear with persistent blue or purple hues. Stage II is partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, without slough (dead tissue, usually cream or yellow in color). May also present as an intact or open/ruptured blister. Stage III Full thickness tissue loss. Subcutaneous fat may be visible but bone, tendon or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-06-04 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, family interviews, document review and policy review the facility failed to follow and prepare food according to the facility's menu, which was reviewed by the dietitian. The facility reported a census of 22 residents.Findings include:1. The Minimum Date Set (MDS) 3/8/26 documented Resident #3 had a Brief Interview for Mental Status (BIMS) of 3 indicating severe cognitive impairment. On 6/3/26 at 2:05 PM Resident #3's family member stated she did not believe they were getting delivery trucks for food and the staff had to go grocery shopping. The family member explained the kitchen staff put together whatever meals they can. States there's no actual menu and they have to put food together daily. 2. The MDS dated [DATE] documented Resident #9 had a BIMS score of 15 indicating no cognitive impairment. On 6/4/26 at 10:07 AM Resident #9 stated he heard the food truck would not deliver food because the facility owed them money. Resident #9 explained the last couple of days the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-04 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the record review, resident family interview, staff interview and policy review the facility failed to provide ready access to personal funds managed by the facility. The facility provided a document with 14 of 22 residents with resident trust funds at the facility. The facility reported a census of 22 residents.Findings include:1. The Minimum Data Set (MDS) dated [DATE] documented Resident #2 had a Brief Interview for Mental Status (BIMS) of 15 indicating no cognitive impairment.On 6/3/26 at 10:52 AM Resident #2 stated she could only get money if the Administrator was at the building. 2. The MDS dated [DATE] documented Resident #5 had a BIMS of 15 indicating no cognitive impairment.On 6/4/26 at 9:52 AM Resident #5 stated she did not know how much she had in her account at the facility currently. Resident #5 said she would like to buy things at the facility like pop if she had money. Resident #5 stated she did not know if she had money or who to get the money from. 3. The MDS dated [DATE] documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-04 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the record review, resident family interview, staff interview and policy the facility failed to provide an individual financial record to the resident and/or power of attorney (POA) in the form of quarterly statements and upon request. The facility provided a document with 14 of 22 residents with resident trust funds at the facility. The facility reported a census of 22 residents.Findings include:1. The Minimum Data Set (MDS) dated [DATE] documented Resident #2 had a Brief Interview for Mental Status (BIMS) of 15 indicating no cognitive impairment.On 6/3/26 at 10:52 AM Resident #2 stated the facility had not given her a quarterly statement on her resident trust account to let her know how much money she had in the trust. 2. The MDS dated [DATE] documented Resident #5 had a BIMS of 15 indicating no cognitive impairment.On 6/4/26 at 9:52 AM Resident #5 stated she had not been given a statement reflecting the amount she had in her resident trust account in a while. Resident #5 explained it had been longer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-04 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, resident interviews, resident family interviews, Electronic Record review (EHR), and policy review the facility failed to provide a clean and homelike environment when the floors in all areas of the buildings that had carpets had large stains. The facility also had an area of the wall in a resident's room that had black furry areas and flaking debris near a pipe with areas of the wall missing. The facility reported a census of 22 residents. Findings include:1. The Minimum Data Set (MDS) dated [DATE] documented Resident #9 had a Brief Interview for Mental Status (BIMS) of 15 indicating no cognitive impairment. On 6/4/26 at 10:07 AM Resident #9 stated the hallways have large stains. Resident #9 stated he frequently had his family over and would like the facility to look better. Resident #9 explained his brother came to the facility frequently and would like the building to be in better care. Resident #9 stated the doorway strip between his room and the hallway was coming up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-04 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, family interviews and Electronic Health Record review (EHR) the facility failed to ensure the safekeeping and confidentiality of sensitive resident records including the resident's Social Security card and Driver's License identification card for 2 of 2 residents (Resident #7 and #8). The facility reported a census of 22 residents. Findings include:1.The Minimum Data Set (MDS) dated [DATE] documented Resident #7 had a Brief Interview for Mental Status (BIMS) of 5 that indicated severe cognitive impairment.On 6/4/26 at 10:41 AM Resident #7's family stated he felt Resident #7's wallet should be locked up. Stated he does not know where the social security card or her ID is but would want that in a safe area so it did not come up missing. 2. The MDS dated [DATE] documented Resident #8 had a BIMs score of 15 that indicated no cognitive impairment.Observation on 6/1/26 at 12:26 PM revealed Staff H, Licensed Practical Nurse (LPN) opened the narcotic medication drawer on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Electronic Health Record (EHR) review, observations, staff interviews, and policy review the facility failed to provide appropriate incontinence care when a resident was not taken to the toilet every 2 hours to prevent stool incontinence to 1 of 3 residents reviewed (Resident #3). The facility reported a census of 22 residents.Findings include:1. The Minimum Data Set (MDS) dated [DATE] documented Resident #3 had a Brief Interview for Mental Status (BIMS) of 3 indicating severe cognitive impairment. The MDS documented Resident #3 was dependent (staff completed all of the effort or assistance of 2 or more is required) for toilet hygiene. The MDS further documented Resident #3 was always incontinent of bowel.Review of Resident #3's EHR titled Care plan documented an intervention initiated on 10/10/19 that Resident #3 was to be toileted every 2 hours to prevent stool incontinence. Observation on 6/3/26 at 9:59 AM of Resident #3's toilet routine revealed Staff A, Registered Nurse (RN), Staff C, Certified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-04 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, Electronic Health Record (EHR) review, and policy review, the facility failed to complete appropriate hand hygiene for 2 of 2 residents observed (Resident #3 and #4). The facility further failed to apply appropriate Personal Protective Equipment (PPE) when catheter care was completed on a resident (Resident #3) with Enhanced Barrier Precautions (EBP). The facility reported a census of 22 residents. Findings Include:1. The Minimum Data Set (MDS) dated [DATE] documented Resident #3 had a Brief Interview for Mental Status (BIMS) score of 3 indicating severe cognitive impairment. The MDS further documented Resident #3's dependent functional abilities for toileting hygiene and personal hygiene. The MDS documented Resident #3 required an indwelling catheter and had bowel/bladder incontinence and was dependent on staff for toilet care. Observation on 6/3/26 at 9:59 AM revealed Staff A, Registered Nurse (RN), Staff B, Certified Nurse Assistant (CNA) and Staff C, CNA performed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family interview, resident interview, staff interview, and policy review the facility failed to assist residents with their activities of daily living (ADLs) for 4 of 8 residents reviewed (Residents #1, #3, #21, and #30). The facility reported a census of 24 residents. Findings include:1. Resident #1's Minimum Data Set (MDS) dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognitive functioning. The MDS listed Resident #1 as totally dependent on staff for assistance with oral hygiene, toileting, showering, personal hygiene, upper body dressing, and lower body dressing. The MDS included diagnoses of cerebral palsy (a condition that affects a person's ability to move or maintain balance and posture), anxiety disorder, mild intellectual disabilities, and muscle weakness. On 2/9/26 at 11:14 AM Resident #1 reported she didn't always get her teeth brushed twice a day. Resident #1 explained she need staff assistance to brush her teeth.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-12 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, and policy review the facility failed to serve food at an appetizing temperature. The facility reported a census of 24 residents. Findings include: 1. On 2/11/26 starting at 12:31 PM, observed the lunch service completed in the dining room. The staff prepared and placed 3 residents' room trays and 1 test tray on a cart. Staff D, Cook, took the temperature of the lasagna remaining on the steam table with a temperature of 169.9 Fahrenheit (F). Staff D placed the cart with room trays in the dining room. At 12:42 PM, Staff E, Certified Nurse Aide, started the delivery of the 3 room trays with the last room tray delivered at 12:49 PM. At 12:49 PM, Staff E, confirmed the test tray of lasagna's temperature of 129.0 F. 2. Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognitive functioning. On 2/9/26 at 12:17 PM Resident #1 reported they didn't always get warm food. 3.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interviews, staff interview, and policy review the facility failed to protect 3 of 12 residents' (Resident #1, #3, #15) personal property from loss or theft. The facility reported a census of 24 residents.Findings include:1. Resident #1's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognitive functioning.On 2/9/26 at 11:10 AM Resident #1 reported she had several shirts go missing, and it has happened recently. Resident #1 added she told nurses and laundry staff, but they haven't found them. 2. Resident #3's MDS assessment dated [DATE] identified a BIMS score of 15, indicating intact cognitive functioning. On 2/9/26 at 11:51 AM Resident #3 reported he had a gray Carhartt shirt size 3 XL with a pocket missing. Resident #3 added he wore the shirt once and never got it back from laundry. Resident #3 explained he told the about it missing, and they haven't found the shirt.3. Resident #15's MDS assessment dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 43 citations
  • Potential for harm · Dcited before2026-02-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and policy review the facility failed to develop a Comprehensive Person-Centered Care Plan that included specialized services or specialized rehabilitative services the nursing facility would provide as a result of Preadmission Screening and Record Review (PASARR) recommendations for 2 of 4 residents reviewed (Resident #12 and Resident #3). The facility reported a census of 24 residents. Findings include: 1. Resident #12's Minimum Data Set (MDS) assessment dated [DATE] identified an admission date of 9/11/24. The MDS indicated Resident #12 didn't have a Preadmission Screening and Resident Review (PASRR) level II status. The Notice of PASRR level II Outcome dated 12/23/26, reflected Resident #12 received a PASRR approval of Level II with recommendations for specialized services of ongoing psychiatric medication management, individual therapy, and rehabilitative services. The Care Plan revised 12/19/25 lacked a focus, goals, or interventions for the PASRR level II status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review the facility failed to revise and implement care plans for 2 of 3 residents reviewed (Residents #5 and #9). The facility reported a census of 24 residents. Findings include: 1. Resident #5's Minimum Data Set (MDS) assessment dated [DATE] reflected Resident #5 used an antipsychotic, antianxiety, and antidepressant medications during the 7-day lookback period. Resident #5's Clinical Physician Orders reviewed 2/10/26 included the following medication orders:a. Vraylar Oral Capsule 1.5 MG (antipsychotic medication). Give 1.5 capsules by mouth one time a day.b. Alprazolam Oral Tablet 1 MG (antianxiety medication). Give 1 mg by mouth three times a day.c. Fluoxetine HCl Oral Capsule 40 MG (antidepressant medication). Give 40 mg by mouth one time a day.Resident #5's Care Plan revised 1/26/26 lacked the side effects to monitor while taking high risk medications. 2. Resident #9's MDS assessment dated [DATE] reflected they used an antidepressant and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-12 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, and policy review the facility failed to serve food under sanitary conditions to prevent foodborne illness during one of one meal observed. The facility reported a census of 24 residents. Findings include:On 2/11/26 starting at 12:00 PM, observed Staff D, Cook, wash their hands, apply gloves and start lunch service. With their gloved hands, Staff D touched spatulas, scoop handles, the counter, food containers. With the same gloved hands, Staff D touched a peanut butter and jelly sandwich to place it on a plate then sent the plate to a resident. Staff D removed the gloves, wash their hands, and applied new gloves. With the new gloves, Staff D touched the glove box, utensils, ladle, scoop handles, and countertop. Without completing hand hygiene or changing their gloves, Staff D touch another sandwich and placed it on a plate for a resident. On 2/11/26 at 2 PM, the Dietary Manager stated she expected the staff to use the gloves 1 time use when touching food and to not touch other items before touching food items. The facility's Bare Hand Contact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interview, and policy review the facility failed to maintain infection control practices with catheter care and hand hygiene for 1 of 3 residents reviewed (Resident #2). The facility reported a census of 24 residents. Findings include:Resident #2's Minimum Data Set (MDS) assessment dated [DATE], identified they had an indwelling urinary catheter (tube into the bladder to drain urine from the bladder). The MDS included diagnoses of non-Alzheimer's Dementia and a stroke. On 2/10/26 at 1:39 PM, observed Staff C, Certified Nurse Aide, wearing gloves, emptied Resident #2's catheter bag, clean the drain port on the catheter bag, and empty the urine into the toilet. Without completing hand hygiene or changing their gloves, Staff C touched the uncovered roll of paper towels sitting on top of the cabinet and using both gloved hands tore off a paper towel and placed the towel in a graduate container. Staff C removed her gloves, washed her hands, and touched the same roll…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-10-14 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on previous Centers of Medicare and Medicaid Services (CMS) from 2567 review, staff interviews, and facility policy review the facility failed to ensure they provided a comprehensive, effective Quality Assessment and Performance Improvement (QAPI) program. The facility reported a census of 31 residents.Findings Include: A review of the Department of Inspections, Appeals and Licensing website revealed the facility had repeated deficient practices identified during complaint investigations from 8/3/2023 to 6/19/2025. The repeat deficiencies cited include:-8/3/2023 during a compliant investigation: 609 Failure to Report-6/24/2024 during a complaint investigation: 610 Failure to Investigate-8/2/2024 during a complaint investigation: 609 Failure to Report-6/19/2025 during a complaint investigation: 609 Failure to ReportOn 10/14/2025 at 12:11 PM the Administrator stated he came started at the facility a week ago on 10/6/2025. He stated to prevent repeat deficiencies they would hold monthly all staff meetings, as well as mandatory meetings. If staff are unable to attend they have a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility investigative file review, staff interviews and facility policy review the facility failed to timely report an allegation of abuse to the appropriate management staff member for 1 of 5 (Resident #1) residents reviewed. The facility reported a census of 31 residents.Findings include:According to the admission Minimum Data Set (MDS) assessment with a reference date of 8/25/2025, Resident #1 had a Brief Interview of Mental Status (BIMS) score of 15. A BIMS score of 15 suggested no cognitive impairment. Resident #1 had impairments to bilateral lower and upper extremities and utilized a motorized wheelchair. Resident #1 was frequently incontinent of urine and bowel, dependent on staff for toileting hygiene and rolling from left to right. The following diagnoses were listed for Resident #1: cerebral palsy, anemia, neurogenic bladder, anxiety, depression, bipolar, post-traumatic stress disorder (PTSD), nephrotosis, and bactermia.The Care Plan Focus Area with a revision date o 8/25/2025 documented Resident #1 had an Activities of Daily Living (ADL)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-14 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the facility investigative file review, resident and staff interviews and facility policy review the facility failed to complete a thorough investigation, for 1 of 5 residents reviewed (Resident #1), when a resident reported money was missing from her room. The facility reported a census of 31 residents.Findings include:According to the admission Minimum Data Set (MDS) assessment with a reference date of 8/25/2025, Resident #1 had a Brief Interview of Mental Status (BIMS) score of 15. A BIMS score of 15 suggested no cognitive impairment. The following diagnoses were listed for Resident #1: cerebral palsy, anemia, neurogenic bladder, anxiety, depression, bipolar, post-traumatic stress disorder (PTSD), nephrotosis, and bactermia.On 10/10/2025 at 10:43 AM Resident #1 stated she would keep her money wrapped in two red socks in a zip lock bag located in her top right drawer of the dresser that was located to the left of her bed. When she noticed $90 was missing she notified staff and the facility replaced her money. Since then she puts her money in a lock box.Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-19 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, electronic health record (EHR) reviews, and facility policy review the facility failed to provide dignity to 3 of 7 residents (Resident #4, Resident #6, Resident #7). The facility failed to provide dignity to the residents as demonstrated by a staff telling a resident to sit down when the resident indicated the need to use the bathroom, a staff using discriminatory words towards a resident and in front of other residents, and a resident sitting exposed in a common area with other residents. The facility reported a census of 24 residents. Findings Include: 1. The Minimum Data Set (MDS) for Resident #4, dated 4/16/25 identified a Brief Interview for Mental Status (BIMS) score of 6/15 indicating severe cognitive impairment. The resident had diagnoses of Non-Alzheimer's Dementia, anxiety disorder, depression, bipolar disorder, and post traumatic stress disorder (PTSD). Resident #4's Care Plan dated 6/19/25 revealed a Focus Area of Activities of Daily Living (ADL) self-care performance deficit. Interventions for staff use included the resident required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility investigative file review, employee file review, and policy review the facility failed to ensure 1 of 5 residents reviewed (Resident #4) was free from verbal abuse. The facility reported a census of 24 residents. Findings include: According to the quarterly Minimum Data Set (MDS) assessment tool with a reference date of [DATE], Resident #4 had a Brief Interview of Mental Status (BIMS) score of 6. A BIMS score of 6 suggested mild cognitive impairment. The MDS documented she was independent with mobility but required supervision or touching assistance to walk 10 feet, 50 feet with two turns, and 150 feet. Resident #4 was always continent of urine and frequently incontinent of bowel. The following diagnoses were listed for Resident #4: dementia, anxiety, depression, bipolar, post-traumatic stress disorder (PTSD), atrial fibrillation, irritability and anger, and cognitive communication deficit. The Care Plan focus area with an initiation date of [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility investigative file review, employee file review, staff interviews, and facility policy review the facility failed to timely report an allegation of abuse to the appropriate management staff member. The facility reported a census of 24 residents. Findings include: According to the quarterly Minimum Data Set (MDS) assessment tool with a reference date of [DATE], Resident #4 had a Brief Interview of Mental Status (BIMS) score of 6. A BIMS score of 6 suggested mild cognitive impairment. The MDS documented she was independent with mobility but required supervision or touching assistance to walk 10 feet, 50 feet with two turns, and 150 feet. Resident #4 was always continent of urine and frequently incontinent of bowel. The following diagnoses were listed for Resident #4: dementia, anxiety, depression, bipolar, post-traumatic stress disorder (PTSD), atrial fibrillation, irritability and anger, and cognitive communication deficit. The Care Plan focus area with an initiation date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-06-19 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interviews and facility policy review the facility failed to sign out an as needed (PRN) medication when given and follow up to ensure the PRN was effective for 1 of 3 residents reviewed (Resident #1). The facility reported a census of 24 residents. Findings include: According to the annual Minimum Data Set (MDS) assessment tool with a reference date of 3/7/2025 documented Resident #1 had a Brief Interview of Mental Status (BIMS) score of 14. A BIMS score of 14 suggested no cognitive impairment. The MDS documented he was frequently incontinent of urine and bowel. The MDS indicated he required partial/moderate assistance with toileting hygiene and transfers. The following diagnoses were listed for Resident #1: Parkinson's Disease, coronary artery disease and diabetes mellitus. The Care Plan focus area with an initiation date of 2/4/2025 documented Resident #1 had Activities of Daily Living (ADL's) performance deficit related to activity intolerance. The Care Plan indicated Resident #1 required the assistance of one staff to move between surfaces…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and facility policy review the facility failed to properly transfer Resident #1 from the floor to her bed after she sustained a fall with complaints of hip pain. The facility reported a census of 24 residents. Findings include: According to the quarterly Minimum Data Set (MDS) assessment tool with a reference date of [DATE], Resident #4 had a Brief Interview of Mental Status (BIMS) score of 6. A BIMS score of 6 suggested mild cognitive impairment. The MDS documented she was independent with mobility but required supervision or touching assistance to walk 10 feet, 50 feet with two turns, and 150 feet. Resident #4 was always continent of urine and frequently incontinent of bowel. The following diagnoses were listed for Resident #4: dementia, anxiety, depression, bipolar, post-traumatic stress disorder (PTSD), atrial fibrillation, irritability and anger, and cognitive communication deficit. The Care Plan focus area with an initiation date of [DATE] documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-20 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on facility document review and staff interview the facility failed to accurately submit the required Payroll Based Journal (PBJ) quarterly report. The facility reported a census of 25 residents. Findings include: The 2024, 4th quarter PBJ report indicated that the facility had low weekend staffing, low Registered Nurse (RN) coverage for 8 consecutive hours/day, concerns regarding Licensed Nurses coverage 24 hours a day and concerns regarding their 1-star staffing rating. On 2/17/25 at 2:00 PM the Administrator said that she has only been the Administrator since the beginning of January and the previous leaders told her that the reason the PBJ showed low staffing was because they failed to include the Agency staff hour in the report. She said that they were trying to figure out those hours and to fill in the blanks. On 2/20/25 at 9:00 AM the Administrator said that they did not have a policy on submission of information for quarterly PBJ reports.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-20 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, and policy review the facility failed to properly establish and implement written policies and procedures for the Quality Assurance and Performance Improvement (QAPI) plan. The facility reported a census of 25 residents. Findings include: Review of the facility policy updated 1/24 titled, QAPI Policy lacked a description of how the facility would identify, report, track, investigate and analyze adverse events or problem-prone concerns. The policy also lacked a description as to how the facility obtains and uses any feedback from resident representatives to identify high-risk or problem prone issues. The policy lacked a description of how the facility monitored the effectiveness of its performance improvement activities to ensure improvements are sustained. On 2/20/25 at 9:28 AM the Interim Administrator acknowledged QAPI had only been completed for the month of 4/24 and 6/24. The Interim Administrator acknowledged the QAPI policy lacked a description of how the facility would identify, report, track, investigate and analyze adverse events or problem-prone…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-20 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on policy review, document review, and staff interview the facility failed to maintain records of quality assurance meetings for 3 of 4 quarters reviewed. The facility reported a census of 25 residents. Findings include: Review of a facility provided document titled, QA&A (Quality Assessment and Assurance) Committee Meeting Facility dated 4/4/24 and 6/6/24 revealed all necessary members attended these meetings from the same quarter. No further quarterly documentation was provided for the next three quarters. On 2/20/25 at 9:28 AM the Interim Administrator acknowledged the QAA committee had only been completed for the month of 4/24 and 6/24 from the same quarter. The Interim Administrator stated the facility's expectation was that the QAA committee would meet at a minimum of quarterly. Review of policy updated 1/24 titled, QAPI (Quality Assessment and Performance Improvement) Policy documented the QAPI program consisted of monthly / quarterly meetings.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-20 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews and clinical record review the facility failed to implement adequate infection control measures to prevent the spread of pathogens. Staff failed to use hand hygiene while assisting Residents #17, #1 and #10 with toileting. Laundry staff failed to cover personal items while transferring to rooms, and frequently left full garbage bags on the floor. The facility reported a census of 25 residents. Findings include: 1. According to the Minimum Data Set (MDS) dated [DATE], Resident #17 was admitted to the facility on [DATE]. She had a Brief Interview for Mental Status (BIMS) score of 4 (severe cognitive impairment). The resident required substantial assistance with shower/bath, dressing hygiene, sit to stand and toileting transfer. Her diagnoses include cancer, anemia, and non-Alzheimer's dementia. The Care Plan updated on 2/10/25, showed that Resident #17 had terminal prognosis and chose Hospice care. She was dependent on staff with a wheelchair for ambulation. Resident #17…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-20 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Electronic Health Records (EHR) review, observations, resident interviews and staff interview the facility failed to provide the residents with a comfortable homelike environment by not providing warm water in the residents rooms. The facility reported a census of 25 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #6 documented a Brief Interview of Mental Status (BIMS) score of 15 indicating no cognitive impairment. On 2/17/25 at 2:05 PM Resident #6 stated the water in her sink in her room was not ever hot. Resident #6 stated she wanted the water to be hot for washing her hands and the water should be hot. Resident #6 stated the staff are aware of the issue. 2. The MDS dated [DATE] for Resident #12 documented a BIMS of 15 indicating no cognitive impairment. On 2/17/25 at 12:59 PM Resident #12 stated the water in his room took a long time to get warm and then it never does actually get hot at all. Resident #12 stated the staff are aware of the problem. 3. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-20 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interviews, staff interviews, clinical record review and policy review the facility failed to ensure that staff followed physicians' orders for 4 of 16 residents reviewed. Resident #18 had several pressure ulcers with treatment orders to be completed twice daily. Staff failed to complete the treatments as ordered. Staff failed to observe medication administration for Residents #14 and #20, and Staff J was alerted by a resident that she was about to give the medication for Resident #26 to the wrong person. The facility reported a census of 25 residents. Findings include: 1. According to the Minimum Data Set (MDS) dated [DATE], Resident #18 had a Brief Interview for Mental Status (BIMS) score of 15 (cognitively intact) The Care Plan initiated on 12/12/24, showed that Resident #18 had self-care deficits related to trauma. He was totally dependent on staff for repositioning and had pressure ulcers. Staff were directed to administer treatment as ordered and monitor for effectiveness.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews clinical record review and policy review the facility failed to implement interventions to prevent accidents and hazards for 4 of 16 residents reviewed. Residents #10 and #25 were identified as elopement risk and had Wander Guard alarm bracelets. Staff failed to ensure that the alarms were working by conducting daily checks. Staff also failed to provide safe transfer techniques with Resident #1 and #17. The facility reported a census of 25 residents. Findings include: 1. According to the Minimum Data Set (MDS) dated [DATE], Resident #17 was admitted to the facility on [DATE]. She had a Brief Interview for Mental Status (BIMS) score of 4 (severe cognitive impairment). The resident required substantial assistance with shower/bath, dressing hygiene, sit to stand and toileting transfer. Her diagnoses include cancer, anemia, non-Alzheimer's dementia, The Care Plan updated on [DATE], showed that Resident #17 had a terminal prognosis and chose Hospice care. She was dependent on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-20 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure that competent and trained staff were providing resident care. The facility reported a census of 25 residents. Findings include: Review of the nursing schedule from 2/2/25 - 2/15/25 revealed that 5 out of the 7 nurses on the schedule were not facility staff but contracted Agency Staff (AS). On 2/18/25 at 1:09 PM, Staff J, Licensed Practical Nurse (LPN) stated she did not check wander guards and did not know how to check them at this facility. Staff J stated she did not complete an orientation checklist, she was shown the medication cart and allowed to ask questions. On 2/18/25 1:20 PM, the Administrator said that she expected the nurses to know how to check the wander guard. Stated that the facility had a checklist and she expected the facility nurses to orient them. She acknowledged That Staff J had not been at the facility since 2023 and she would have expected the nurse to complete an orientation checklist since it had been so long. On 2/19/25 at 7:43 AM, the Administrator said that they had just…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-20 · tag F0882 — pattern
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility document review, staff interviews, and facility job description review the facility failed to employ a staff with specialized training in infection prevention and control. The facility reported a census of 25 residents. Findings include: Review of a facility document dated 12/24 titled, Job Description Manual/Infection Prevention (IP) Nurse position description revealed the Infection Preventionist must possess current, specialized training and certification in Infection Control (IC) in an approved course. On 2/19/25 at 9:05 AM the Assistant Director of Nursing (ADON) stated she was certificated in infection prevention. The ADON stated that she completed the IP course but was unable to find the document at the moment. On 2/19/25 at 9:18 AM the Interim Administrator stated the facility did not have a copy of the IP nurse certification. The Interim Administrator acknowledged the facility was unable to produce the certification for the IP nurse. The Interim stated the facility would expect the IP nurse would have appropriate certification for the position. Request for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-20 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Electronic Health Record (EHR) review, and staff interviews the facility failed to develop and implement policies and procedures, to ensure the resident's medical record included documentation that the resident did or did not receive pneumococcal immunizations for 4 of 5 residents reviewed (Resident #6, #13, #17, and #20). The facility reported a census of 25 residents. Findings included: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #6 documented a Brief Interview of Mental Status (BIMS) score of 15 indicating no cognitive impairment. Review of Resident #6 EHR revealed no document of consent or declination for the pneumococcal immunization and no documentation the resident ever received pneumococcal immunization. 2. The MDS dated [DATE] for Resident #13 documented a BIMS of 13 indicating no cognitive impairment. Review of Resident #13 EHR revealed no document of consent or declination for the pneumococcal immunization and no documentation the resident ever received pneumococcal immunization.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-20 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Electronic Health Record (EHR) review, policy review, and staff interviews the facility failed to develop and implement policies and procedures, to ensure the resident's medical record included documentation that the residents were offered the immunization and did or did not receive the COVID-19 immunizations for 4 of 5 residents reviewed (Resident #3, #6, #13, and #17). The facility reported a census of 25 residents. Findings included: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #3 documented a Brief Interview of Mental Status (BIMS) of 9 indicating moderate cognitive impairment. Review of Resident #3's EHR revealed no document of consent or declination for the COVID-19 immunization. 2. The MDS dated [DATE] for Resident #6 documented a BIMS of 15 indicating no cognitive impairment. Review of Resident #6's EHR revealed no document of consent or declination for the COVID-19 immunization. 3. The MDS dated [DATE] for Resident #13 documented a BIMS of 13 indicating no cognitive impairment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-20 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel file review, and staff interviews the facility failed to ensure that all Certified Nurse Aides (CNA's) had completed the required 12 hours of continuing education annually for 2 of 5 files reviewed. The facility reported a census of 25 residents. Findings include: A review of the personal files for CNA's revealed that two charts lacked evidence that they had completed 12 hours of annual training; Staff E, CNA, hired on 1/2/23, and Staff A, CNA hired on 12/27/23. On 2/19/25 at 7:43 AM the Administrator said that they have established an Inservice schedule with each session lasting an hour. She said that in the last month they had reviewed with the staff, the expectations of attending monthly in-services. On 2/20/25 at 8:28 AM the Administrator said they did not have a policy on CNA annual training requirements. According to the Facility Assessment updated on 2/2025, CNA's would have ongoing training, monitoring and supervision done by the charge nurse or nurse administration staff. An Annual In-Service Calendar showed the plan for monthly education that would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, clinical record review, and facility policy the facility failed to provide dignity to 3 out of 16 residents (Resident #2, #1, #10). The facility failed to provide dignity to residents as demonstrated by a resident waiting over 45 minutes for toileting, not providing privacy with incontinence, and personal embarrassment of a resident due to incontinence. The facility reported a census of 25 residents. Findings Include: 1. The Minimum Data Set (MDS) for Resident #2, dated 1/5/25 identified a Brief Interview for Mental Status (BIMS) score of 13/15 indicating normal cognitive functioning. The document revealed the resident had no behaviors. The resident had diagnoses of cerebrovascular accent (CVA) with hemiplegia or hemiparesis (stroke with an affected extremity(ies)), depression, and adjustment disorder, unspecified. With toileting, transfers, and bed mobility the resident required total assistance from staff. The document revealed Resident #2 utilized a power wheelchair with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-20 · tag F0606 — failed to not employ staff found guilty of abuse — isolated
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, personnel record reviw and policy review the facility failed to ensure background checks were completed before hire for 1 of 5 staff reviewed. The facility reported a census of 25 residents. Findings include: In a review of staff files it was discovered that Staff G, Director of Nursing (DON) was hired on 12/2/24. An Authorization for Release of Child and Dependent Adult Abuse Information signed on 11/29/24 by the Administrator at the time. The section of the document titled: Completed by the Central Abuse Registry, indicated that the person whose information was being requested was listed on the Child Abuse Registry (Staff G) as having abused a child. The file lacked documentation of any follow up inquiry into the details of why Staff G was listed on the Registry. On 2/19/25 at 12:12 PM, Staff M, Nurse Consultant, said that she traveled to several different facilities and she started coming to this facility to help with transitions in leadership, in October. She spent most of her time with education of staff and was at this facility a couple days a week.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-20 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review the facility failed to complete a Pre-admission Screening and Resident Review (PASARR) process for 2 of 2 residents (Resident #15, Resident #21) reviewed for PASARR. The facility failed to complete a new PASARR for a resident who was diagnosed with new mental disorder diagnoses since completion of the previous PASARR and failed to coordinate assessments with the PASARR program by incorporating the recommendations into a resident's assessment and Care Plan. The facility reported a census of 26 residents. Findings include: 1. Review of Resident #15's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15/15 indicating intact cognition. The MDS further revealed a diagnosis of Bipolar Disorder, Alcohol Induced Acute Pancreatitis without Necrosis or Infection, and Adjustment Disorder with Anxiety. The document indicated the resident received antidepressant and hypnotic medications. The MDS failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-20 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, and policy review, the facility failed to identify target behaviors for psychotropic medication use for 1 of 2 residents reviewed (Resident #15). The facility reported a census of 25 residents. Findings include: Review of Resident #15's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15/15 indicating intact cognition. The MDS further revealed a diagnosis of bipolar disorder, alcohol induced acute pancreatitis without necrosis or infection, and adjustment disorder with anxiety. The document indicated the resident received antidepressant and hypnotic medications. The Physician Orders for Resident #15 dated 2/4/25 identified the resident was prescribed: a.) Caplyta Oral Capsule 21 MG (Lumateperone Tosylate) Give 1 capsule by mouth one time a day for depression - Start Date 11/09/2024 2000 b.) Trazadone HCI Oral Tablet 100 mg/day at bedtime for depression - start date 9/11/24 and discontinued 2/11/25. The Physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-20 · tag F0836 — isolated
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility document review and staff interview, the facility failed to submit 4 of 4 residents reviewed to the Iowa Department of Veteran Affairs (Resident #12, #18, #22, and #26). The facility reported a census of 25 residents. Findings include: A review of the admissions from 6/1/24 -2/17/25 revealed Resident #12 was admitted on [DATE] and remained in the facility. The facility failed to have the resident complete the Veteran's Questionnaire. A review of the admissions from 6/1/24 -2/17/25 revealed Resident #18 was admitted on [DATE] and discharged on 1/8/25. The facility failed to have the resident complete the Veteran's Questionnaire. A review of the admissions from 6/1/24 -2/17/25 revealed Resident #22 was admitted on [DATE] and remained in the facility. The resident Questionnaire for a VA benefit Eligibility dated 2/19/25 completed by the Interim Administrator indicated he was a veteran and served in the Army. The Iowa Department of Veterans Affairs Resident Eligibility form printed on 2/19/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-26 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff and resident interviews, clinical record review and facility document review the facility failed to ensure that they provided adequate nurse staffing to meet the needs for 3 of 4 residents reviewed. Residents #1, #3 and #4 indicated that many times there were only 2 staff on duty and they waiting a long time to get a response to their call lights. When the facility didn't have anyone else to work, Staff D, Licensed Practical Nurse (LPN) worked 23 consecutive hours and 49 hours in a three-day period. The facility reported a census of 24 residents. Findings include: 1) According to the Minimum Data Set (MDS) assessment, dated 10/29/24, Resident #1 was admitted to the facility on [DATE]. A Brief Interview for Mental Status (BIMS) assessment, dated 10/30/24 at 8:41 AM, showed that Resident #1 had a score of 15 (cognitively intact). A document titled: Functional Abilities and Goals, dated 11/5/24 at 8:31 AM, showed that Resident #1 had lower extremity impairment on both sides. He was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-26 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility document review, and staff interviews the facility failed to ensure that a Registered Nurse (RN) was at the facility for 8 consecutive hours every day. In a 30-day timeframe, 4 days with no RN coverage. The facility reported a census of 24 residents. Findings include: In a review of the nursing schedule for the month of November 2024, it was discovered that there were no RN's scheduled on the 9th, 10th, 17th and 23rd. On 11/26/24 at 11:38 AM, the Director of Nursing (DON) said that she was a Registered Nurse and at the facility through the week and occasionally, on the weekends. She acknowledged that there was no RN coverage on November 9, 10, 17, or 23rd. She said that she would be talking to the Administrator on how they would handle RN coverage going forward. On 11/26/24 at 12:55 PM, Staff F, Nurse Scheduler, said that it had been very difficult to ensure they had RN coverage when they didn't have any on call staff and needed to rely on agency nurses. On 11/26/24 at 1:00 PM, the DON said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop a care plan for 1 of 4 residents reviewed. Resident #1 was admitted to the facility on [DATE], as of 11/26/24 the clinical record lacked a care plan. The facility reported a census 24 residents. Findings include: According to the Minimum Data Set (MDS) assessment dated [DATE], Resident #1 was admitted to the facility on [DATE] from the hospital. A Brief Interview for Mental Status (BIMS) assessment, dated 10/30/24 at 8:41 AM, showed that Resident #1 had a score of 15 (cognitively intact). A document titled: Functional Abilities and Goals, dated 11/5/24 at 8:31 AM, showed that Resident #1 had lower extremity impairment on both sides. He was totally dependent on staff for toileting hygiene, lower body dressing, and showering. He required substantial assistance with rolling over and sit to lying. Sit to stand, bed to chair transfers, toilet transfers and walking were not attempted in the 3 day look back period due to medical conditions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interviews and clinical record review the facility failed to ensure they had the proper equipment and services to meet the needs of residents before admission for 1 of 1 residents reviewed. Resident #1 sustained a knee injury that required therapy services and the facility agreed to accept the resident before considering his bariatric equipment needs. The facility reported a census of 24 residents. Findings include: According to the Minimum Data Set (MDS) assessment dated [DATE], Resident #1 was admitted to the facility on [DATE] from the hospital. A Brief Interview for Mental Status (BIMS) assessment, dated 10/30/24 at 8:41 AM, showed that Resident #1 had a score of 15 (cognitively intact). The following documentation was found in the Progress Notes: 1) On 10/29/24 at 3:29 PM, the resident arrived via ambulance with a knee injury. He had bilateral lower extremity swelling and he was able to stand with a walker and transfer to bed. 2) On 10/30/24 at 4:45 PM, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-02 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, resident and staff interviews, and facility policy review the facility failed to protect 1 of 3 residents (Resident #1) from psychosocial harm during and after the investigation of an allegation of abuse. The facility reported a census of 26 residents. Findings include: According to the admission Minimum Data Set (MDS) assessment tool with a reference date of 6/24/24, documented Resident #1 had a Brief Interview of Mental Status (BIMS) score of 15. A BIMS score of 15 suggested no cognitive impairments. Resident #1 had an admission date of 6/19/24. The MDS documented she did not display any physical, verbal, or other behavioral symptoms during the review period. The MDS documented she was frequently incontinent of urine and was always incontinent of bowel. The MDS listed the following diagnoses for Resident #1: acute cystitis with hematuria, anemia, neurogenic bladder, multidrug resistant organism, septicemia, urinary tract infection (UTI), cerebral palsy, anxiety, depression, psychotic disorder (other than schizophrenia), post-traumatic stress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-25 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical document review, electronic health records (EHR), observation, staff interviews, and policy review the facility failed to follow physician orders (Resident #2), failed to direct the implementation of physician orders and failed to administer medications as ordered by not transcribing orders for 2 of 2 residents (Resident #2 and #4) reviewed. The facility reported a census of 28 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] documented Resident #2 had a Brief Interview for Mental Status (BIMS) score of 4 indicating severe cognitive impairment. Review of the EHR for Resident #2, the Medication Administration Records (MAR) for the month of June 2024 documented an order for Lidocaine external cream 5% applied to right lower extremity lateral calf topically daily 30 minutes prior to wound care. On 6/25/24 at 6:13 AM an observation revealed Staff E, Registered Nurse (RN) / Assistant Director of Nursing (ADON) obtained supplies for wound treatment, completed hand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-25 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, vendor interviews, staff interviews, and facility document review the facility failed to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident by maintaining a status of non-payment with several local vendors. The facility reported a census of 28 residents. Findings include: On 6/24/24 at 11:00 AM Staff A, Certified Nursing Assistant (CNA) stated the garbage has piled up for longer than a week. Staff A stated the excessive garbage is to the point it has to be piled outside the dumpster and it has happened twice now since she has worked at the facility. Staff A stated the garbage was not picked up for a little over 2 weeks both times. Staff A stated the Administrator told her when concern was expressed that the corporation did not pay the garbage bill. Staff A stated the facility had an unpaid bill to the transportation provider as well. Staff A stated residents had missed appointments…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-21 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility record review, policy review, and staff interviews the facility failed to notify the Long-Term Care Ombudsman of a transfer to a hospital for 2 of 3 residents (Resident #1, and #23) reviewed. The facility reported a census of 28 residents. Findings include: 1. Review of Resident #1's Electronic Health Record (EHR) revealed Resident #1 in the hospital from [DATE] through 7/31/23 and again in the hospital from [DATE] through 8/10/23. Further review of the EHR page titled, Clinical Census, confirmed the resident in the hospital on these dates. 2. Review of Resident #23's EHR revealed Resident #23 in the hospital from [DATE] through 2/1/23. Further review of the EHR page titled, Clinical Census, confirmed the resident in the hospital on this date. Review of a facility provided document titled, Notice of Transfer Form to Long-Term Care Ombudsman with dates on it from August 2023 to September 2023 revealed Resident #1 not on the document. During an interview 3/20/24 at 10:40…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-21 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review the facility failed to obtain bed hold notifications for 2 of 3 residents (Residents #1, #23) reviewed. The facility reported a census of 28 residents. Findings include: 1. Review of Resident #1's Electronic Health Record (EHR) revealed Resident #1 was in the hospital from [DATE] through 7/31/23 and again in the hospital from [DATE] through 8/10/23. Further review of the EHR page titled, Clinical Census, confirmed the resident in the hospital on these dates. 2. Review of Resident #23's EHR revealed that Resident #23 in the hospital from [DATE] through 2/1/23. Further review of the EHR page titled, Clinical Census, confirmed the resident in the hospital on this date. Review of bed hold notification for Residents #1, and #23 revealed no bed hold forms to review for the dates of hospitalization. During an interview 3/19/24 at 2:00 PM with Staff A, Social Services, revealed she did not have the bed hold forms for the dates Resident #1 and #23 went…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review, the facility failed to fully review and revise the comprehensive care plan for 1 of 1 resident reviewed (#18). The facility reported a census of 28. Findings include: The quarterly Minimum Data Set (MDS) for Resident #18 dated 7/10/23 included diagnoses of cancer, congestive heart failure, pulmonary edema (fluid in the lungs), hypertension, and cellulitis of the bilateral lower legs. It indicated the resident received an anticoagulant medication within the seven (7) day look-back period. It also identified a Brief Interview of Mental Status (BIMS) score of 15 of 15, which indicated intact cognition. The quarterly MDS dated [DATE] indicated the resident routinely received the anticoagulant medication. A review of physician medication orders revealed the anticoagulant medication prescribed on 5/02/23 for a history of an acute embolism and thrombosis of a deep vein in the right lower extremity (blood clot in the right lower leg deep vein). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-03 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on facility document review and staff interview, the faciltiy failed to review and update their facility assessment, as necessary, and at least annually. The facility reported a census of 32 residents. Findings include: Review of the Facility Assessment reviewed a date of assessment or update as 1/28/22. In an interview on 8/1/23 at 10:18 AM, the Chief Nurse Officer (CNO) reported that she was aware that the facility assessment as last completed in 2022 and that she had been working with the facility's management to update the facility assessment so that it follows Center for Medicare and Medicaid (CMS) regulation.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and staff interview, the facility failed to investigate alleged sexual abuse between 2 of 4 residents reviewed (Resident #4 and #5). The facility reported a census of 32 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #4 revealed a Brief Interview of Mental Status (BIMS) score of 4 out of 15 which indicated severely impaired cognition. The MDS documented a diagnoses to include amnesia. The Care Plan for Resident #4 revised on 2/6/23 documented the resident has a behavior problem (having multiple episodes) related to unrealistic expectations. The Care Plan directed staff as follows: -Anticipate and meet the resident needs. -Caregivers to provide opportunity for positive interaction, attention, stop and interact as passes by. -Monitor behavior episodes and attempt to determine underlying cause. The Care Plan dated 6/9/23 documented the resident has the potential to be verbally aggressive related to the aging…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview the facility failed to complete a recapitulation of stay, a final summary of the resident's status, that included the course of treatment for blood sugar checks, the foley catheter and wound care for 1 of 1 residents reviewed (Residents #1) for discharge from the facility. The facility reported a census of 32 residents. Findings include: Resident #1's Minimum Data Set (MDS) dated [DATE] listed an admission date of 3/3/23. The MDS identified a Brief Interview of Mental Status (BIMS) score of 8 out of 15, which indicated moderate cognitive impairment. The MDS included diagnoses of medically complex conditions of peripheral vascular disease, diabetes mellitus, psychosis and above the knee amputee of the right and left leg. The MDS indicated Resident #1 had an inserted urinary catheter, and required insulin injections. The Fax (facsimile) Cover Sheet dated 3/12/23 for Resident #1 signed by a physician included an order to continue with foam dressing changes for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and staff interview the facility failed to maintain accurate medical records for 1 out of 13 residents reviewed (Resident #1). The facility reported a census of 32 residents. Findings Included: Resident #1's Minimum Data Set (MDS) dated [DATE] listed an admission date of 3/3/23. The MDS identified a Brief Interview of Mental Status (BIMS) score of 8 out of 15, which indicated moderate cognitive impairment. The MDS included diagnoses of medically complex conditions of peripheral vascular disease, diabetes mellitus, psychosis and above the knee amputee of the right and left leg. The MDS indicated Resident #1 required extensive assistance of two plus persons for bed mobility, total dependency for transfers and used a wheelchair for a mobile device. The MDS documented the resident did not have any skin conditions. The Progress Note dated 3/12/23 at 9:51 AM for Resident #1 identified multiple small opened skin areas on the left and right buttock, and a large…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$51,773 in federal fines across 1 penalty.

  • $51,773 — penalty dated 2024-08-02

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
ANEW HOLDINGS IOWA LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 11/01/2022
HASTINGS, MARKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER100%since 11/01/2022
FLANAGAN, MICHAELIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/12/2024
CORNERSTONE SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2026
MILLER, DANIELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2025
PETERSON, REBECCAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/16/2026
THOREN, TRACYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/25/2025
1000 HILLCREST DRIVE PROPCO LLCOrganizationADP OF THE SNFsince 11/01/2022

CMS files one row per role, so the 15 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$2.4M
Net patient revenuemost recent cost report
-11.7%
Operating marginrevenue minus expenses
$133K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 14%Medicare 3%Other / private 83%

This home reported $133K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$213per resident / day
operating cost
$6,475per month
≈ monthly operating cost
$191per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165217. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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