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Ridgecrest Village

4130 Northwest Boulevard, Davenport, IA 52806 · Non profit - Other · 137 certified beds · (563) 391-3430 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)2 immediate-jeopardy citations$118,886 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $118,886 in federal fines (most recent 2025-10-02)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (97%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
902 W Kimberly Rd Ste 46 · (515) 207-5251 · Call to confirm hours
Pharmacy
1655 W Kimberly Rd · (563) 388-7856 · Call to confirm hours
Grocery
Kitchens0.3 mi
320 W Kimberly Rd · (563) 388-6182 · Call to confirm hours
Park
4629 Northwest Blvd · (563) 326-7812 · Typically dawn to dusk
Place of worship
4316 N Ripley St · (563) 391-4308

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.7%17.1%15.4%worse
Long-stay residents who lose too much weight5.0%4.6%5.4%typical
Long-stay residents with a catheter left in their bladder0.8%1.5%0.9%better
Long-stay residents with a urinary tract infection1.5%2.4%2.0%better
Long-stay residents with depressive symptoms8.2%4.2%6.5%worse
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.0%3.8%3.3%better
Long-stay residents whose ability to walk worsened23.5%16.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication20.0%20.8%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%95.3%95.3%typical
Long-stay residents with pressure ulcers3.3%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control25.1%25.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table15.0%19.5%17.1%better
Short-stay residents who newly got an antipsychotic medication0.9%2.1%1.4%better
Short-stay residents given the seasonal flu vaccine70.9%73.3%79.4%worse
Short-stay residents rehospitalized after admission26.2%20.9%22.6%worse
Short-stay residents with an outpatient ER visit18.2%13.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.381.491.67better
Long-stay outpatient ER visits per 1,000 resident days1.582.081.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

52.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 66 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

52.6%U.S. median 51.5%
Got home and stayed home
11.8%U.S. median 10.7%
Went back to hospital
64.9%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 64.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 37 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF52.6%CMS range 40.0–61.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.8%CMS range 8.3–18.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge64.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge62.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge56.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.0%CMS range 5.1–15.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.841.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.95
RN hours/ resident / day
0.44
LPN hours/ resident / day
2.29
Aide hours/ resident / day
3.69
Total nurse hours/ resident / day
0.91
RN hoursweekends
97.4%
Total nursing turnover
100.0%
RN turnover

How full it usually is: this home is certified for 137 beds and averages 54.0 residents a day — about 39% occupied, or roughly 83 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.69 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.95 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.43 hrs/resident/day on weekends vs 3.79 on weekdays — 10% thinner on weekends. RN hours go from 0.97 to 0.91 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 97% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-10-02)
15
at the previous standard inspection (2024-09-26)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 13 most serious are shown; the remaining 28 are one tap away and print in full.

  • Immediate jeopardy · J2024-09-26 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to hold warfarin, an anticoagulant medication (Coumadin, brand name for warfarin) following a documented International Normalized Ratio (INR) documented as 7.8 on 4/8/24 for one of one resident reviewed for warfarin administration (Resident #19). The resident received doses of warfarin on 4/8/24 and 4/9/24 when the medication was to be held. The resident's INR was documented as 9.3 on 4/10/24. The resident was found with blood on their arms and legs on 4/13/24. Resident sent to the hospital and admitted for INR of 8.2, Hemoglobin (Hgb) of 8.6, and treated with Vitamin K (antidote). This deficient practice resulted in an Immediate Jeopardy (IJ) to the health and safety of the resident. The facility reported a census of 51 residents. Findings include: The State Agency informed the facility of the Immediate Jeopardy (IJ) on 9/25/24 at 4:20 PM. The IJ began on 4/8/24, when warfare administered to the resident following an INR of 7.8. Facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-08-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review, and resident and staff interviews the facility failed to identify and respond to an elopement in a timely manner for 1 of 1 residents reviewed for elopement (Resident #1). Resident #1 eloped from the facility on 7/20/24 at approximately 3:00 a.m., was found at 7:20 a.m. by facility staff on a neighboring business property approximately 100 yards from the facility. Facility staff initially identified the resident was missing at 6:50 a.m., notified management staff at 7:08 a.m., and staff went outside and looked for the resident at 7:15 a.m. The facility failed to follow appropriate precautions when a door alarm sounded on 7/20/24, they did not assess the area around the door for residents and did not take action to ensure that all residents were accounted for that resulted in a resident's elopement and fall with injuries. Residents that were cognitively impaired but independently mobile could potentially have been impacted by the facility's failure. The facility reported a census of 51 residents. The State Agency informed the facility of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-10-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, resident and staff interviews, provider interview and facility policy review, the facility failed to provide a safe environment free from physical abuse for 1 resident (Resident #64). This resulted in harm to the resident in the form of a displaced fracture to the lower end of the right humerus and a non-displaced fracture to the head of the right radius. The facility reported a census of 55. Findings include: The Minimum Data Set (MDS) for Resident #64, dated 08/12/2025, documented the following diagnoses: Anemia, Atrial Fibrillation, Coronary Artery Disease, Hypertension, Cerebrovascular Accident (Stroke), and Non-Alzheimer's dementia. It further documented her hospice status. It failed to document osteopenia (mild bone loss) or osteoporosis (significant bone loss). It documented the resident's Brief Interview for Mental Status (BIMS) score as 06, indicating severely impaired cognition. The Care Plan for Resident #64, last revised 09/14/2025, documented both the radius and humerus fractures. It documented the residents need for one-person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-10 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review and staff interviews, the facility failed to provide care that promotion each resident's dignity, demonstrated when staff failed to assist a dependent resident change out of a heavily soiled shirt that the resident continued to wear throughout the day, in front of other residents and facility visitors, for 1 of 7 residents in the open sample (Resident #7). The facility reported a census of 55 residents. Findings include:The Minimum Data Set (MDS) Assessment tool with reference date 9/19/25 revealed Resident #7 had diagnoses that included non-Alzheimer's dementia, depression and hypertension (high blood pressure), had severe cognitive impairment without symptoms of delirium present, rarely/never able to make himself understood and rarely/never able to understand others. The assessment described the resident able to feed himself, and substantial staff assistance was required for dressing, toileting, personal hygiene, bathing and transfers to and from bed and chair, the resident unable to stand or ambulate, utilized a wheelchair for motility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-10-02 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interviews the facility failed to store food properly, handle food correctly for 3 out of 3 meals observed and maintain clean refrigerator and microwave to prevent food borne illnesses. The facility identified a census of 55 residents. Findings include:1.) During the initial tour of the kitchen on 9/29/25 at 10:01 AM observed the following boxes open to air with plastic bags inside not sealed and not labeled or dated in the walk in freezer of the main kitchen:-Large bag of peas opened to air -Ice cream on cart 3 large containers lids not on tight, partially used and not dated- 5 gallon container of ice cream on shelf partially used and no lid on container - Peach Danish open - Croissants- Pizza dough- Gluten free pizza crust - Regular pizza crust - Tilapia- Catfish On 9/29/25 at 10:30 AM Staff F, Executive Chef stated all food in the walk-in freezer should be dated once opened and the bags should be sealed at all times. The ice cream should be covered. The facility provided a policy titled Food and Supply Storage with a revision date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-10-02 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the previous Center for Medicare and Medicaid Services (CMS) Statement of Deficiencies forms, staff interview, current CMS Statement of Deficiencies form and facility policy review the facility failed to carryout Quality Assurance (QA) activities to prevent reoccurrence of deficiencies. The facility reported a census of 55 residents. Findings include: Review of the CMS 2567 report dated 9/26/24, included deficiencies related to F0865 (QAPI Program/Plan, Disclosure/Good Faith Attempt) at a D, F0812 Food Procurement, Store/Prepare/Serve-Sanitary, F0868 QAA Committee, and F0880 Infection Prevention & Control. The survey dated 10/2/25, included deficiencies related to F0865 (QAPI Program/Plan, Disclosure/Good Faith Attempt) at a D, F0812 Food Procurement, Store/Prepare/Serve-Sanitary, F0868 QAA Committee, and F0880 Infection Prevention & Control. On 10/02/2025 at 12:49 PM the Director of Nursing (DON) reported the facility worked on the previously cited deficiencies. The facility provided the QAPI Plan dated 8/25/17, that reflected oversight of the QAPI program is provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-10-02 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interviews, facility sign-in sheets and facility policy, the facility lacked the required Infection Preventionist (IP) at 3 of the 4 quarterly meetings. The facility reported a census of 55 residents. Finding include: Review of the Quality Assurance Process Improvement (QAPI) quarterly sign-in sheets dated 1/22/25, 4/23/25, and 7/23/25 lacked the IP in attendance. On 10/02/2025 at 12:49 PM the Director of Nursing (DON) reported Staff A, prior Assistant Director of Nursing (ADON) failed to attend the meetings. The DON reported she started here November 11th, 2024. The facility provided the QAPI Plan dated 8/25/17, that reflected oversight of the QAPI program is provided through a committee structure that is accountable to the facilities Executive Leadership. The leadership team and QAPI Steering Committee have the responsibility for planning, designing, implementing, and coordinating consumer care and service and selecting QAPI activities to meet the needs of residents and families. The facility provided a Key Personal list that included an IP.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-02 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident interviews and facility policy review the facility failed to complete dialysis site assessments before and after dialysis for 1 of 1 residents reviewed (Resident#11). The facility reported a census of 55 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] listed diagnoses of dependence of renal dialysis, end-stage renal disease, and diabetes mellitus (DM). The Brief Interview for Mental Status listed a score of 15, intact cognition. The Care Plan for Resident #11 dated 5/30/25, reflected she needed dialysis related to renal failure. The Care Plan directed staff to monitor/document/report as needed (PRN) any signs or symptoms (s/s) of infection to access site: redness, swelling, warmth or drainage. Monitor/document/report PRN for s/s of the following: bleeding, hemorrhage, bacteremia, and septic shock.The Medication Administration Record (MAR) dated 9/25, directed vital signs before and after dialysis appointment two times a day every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-02 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff and resident interviews and facility policy review the facility failed to implement Enhanced Barrier Precaution (EBP) for 2 out of 6 residents reviewed (Resident #2 and 11). The facility reported a census of 55 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] listed diagnoses of dependence of renal dialysis, end-stage renal disease, and diabetes mellitus (DM). The Brief Interview for Mental Status listed a score of 15, intact cognition. The MDS identified Resident #11's pressure ulcer. The Care Plan for Resident #11 dated 7/5/25 revealed a pressure ulcer to right foot, pressure ulcer to left foot and followed by the wound center. The Care Plan dated 8/21/25 directed Enhanced Barrier Precautions will be in place for the duration of the residents stay or until a wound is resolved or the indwelling medical device is discontinued. The Progress Note dated 9/28/25 at 6:24 AM, revealed left heel pressure ulcer length 0.5 centimeter (cm) by 0.4 width and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-19 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review, and staff interviews, the facility failed to ensure staff assisted 3 of 6 residents (Resident #5, #6, and #8) to eat in a dignified manner, and promoted their individuality while during a meal service. The facility reported a census of 61 residents. Findings include: 1. The 2/12/25 Minimum Data Set (MDS) assessment tool revealed Resident #5 diagnoses included: cerebrovascular accident (a stroke), non-Alzheimer's dementia, anxiety and malnutrition. Resident #5 Brief Interview for Mental Status (BIMS) exam result of 5 out of 15 indicated a severe cognize impairment. The MDS indicated the resident dependent on staff for most activities of daily living (ADL's) and required staff supervision or touch assistance for eating. Review of the Care Plan revealed a Focus area to address [Name redacted} has an ADL self-care performance deficit r/t Dementia, Fatigue, Impaired balance. Date Initiated: 10/6/23; Date Revised: 11/15/24. Interventions included, in part: a. [Name redacted] needs x1 assist for dining. Needs cueing as well as physical assist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-26 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, facility policy review, and staff interviews, the facility failed to serve food that maintained a safe and appetizing temperature. The facility reported a census of 51 residents. Findings include: During the observation on 9/24/24 of the noon meal results of temperatures, in part, taken by Staff B, [NAME] were as follows: a. At 11:12 AM, pureed lasagna temperature at 148.4 degrees F (Fahrenheit.) At 1:09 PM after the last meal served, pureed lasagna temperature at 127 degrees F. b. At 11:14 AM, ground meat temperature at 153.6 degrees F. At 1:08 PM after the last meal served, ground meat temperature at 130 degrees F. Temperatures from a test tray for the noon meal on 9/24/24 at 1:17 PM were as follows: a. [NAME] beans temperature at 120.1 degrees F. B. Potato wedges temperature at 114.4 degrees F. The State Agency tested the tray, and the above food tasted lukewarm. During an interview on 9/25/24 at 9:20 AM, Staff B, Cook, stated when taking the temperature of the food after the meal is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility policy review and staff interviews, the facility failed to use standard food handling practices of washing hands and glove changes between tasks to prevent the potential for cross contamination during meal service. The facility reported a census of 51 residents. Findings include: Observations of the 9/24/24 noon meal revealed: At 11:44 AM Staff B, [NAME] while wearing gloves, picked up a bun. The staff, with the same gloved hand touched the edge of the tray that she placed a plate upon. Without a glove change, Staff B picked up the bun again. At 11:47 AM after hand hygiene and a change of gloves, Staff B touched the edge of tray, picked up the phone, and then picked up another plate and bun with the same gloves on. At 12:07 PM with gloved hands Staff B touched multiple surfaces, then picked up a piece of bread with same gloved hands and placed the bread on a plate. Staff B then opened a can of soup, poured it into a bowl, touching the handle and buttons on the microwave placed the soup in the microwave. With the same gloved hands, Staff B picked up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure residents treated in a dignified manner for one of three residents reviewed for dignity (Resident #5). The facility reported a census of 51 residents. Findings include: Review of the Minimum Data Set (MDS) assessment for Resident #5 revealed the resident was rarely to never understood and used a wheelchair and/or scooter. Review of Resident #5's Care Plan dated 9/20/23, revised 5/9/24, revealed, [Resident #5] has an ADL (activities of daily living) self-care performance deficit r/t (related to) dementia and impaired balance. An Intervention dated 9/26/23, revised 5/9/23, revealed Resident #5 utilizes a rolling Broda Chair (brand name of a type of chair that allows a resident to tilt or recline) for mobility. She is able to propel herself with her feet. During an observation on 9/24/24 at 12:11 PM Resident #5 pulled backwards down the hallway in a Broda chair with a staff member, Staff A, Certified Nursing Assistant (CNA) holding the resident's feet while the resident being transported backwards. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · D2024-09-26 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview, clinical record review, and facility policy review the facility failed to ensure timely completion of an admission Minimum Data Set (MDS) assessments for one of two residents reviewed for Resident Assessment Task (Resident #38). The facility reported a census of 51 residents. Findings include: Review of Resident #38's Electronic Health Record (EHR) revealed the resident admitted to the facility 1/16/24. Review of the resident's admission Minimum Data Set (MDS) assessment with Assessment Reference Date 1/23/24 revealed the assessment completed on 2/16/24. On 9/26/24 at 10:30 AM, the MDS Coordinator confirmed the assessment was late. On 9/25/24 at 3:02 PM, a Facility Policy to address MDS completion requested. On 9/25/24 at 4:07 PM, the Administrator explained the facility did not have a policy.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview the facility failed to ensure timely completion of quarterly Minimum Data Set (MDS) assessments for two of two residents reviewed for Resident Assessment Task (Resident #13, Resident #38). The facility reported a census of 51 residents. Findings include: 1. Review of Resident #13's Quarterly MDS assessment with Assessment Reference Date (ARD) 6/25/24 completed on 7/11/24. 2. Review of Resident #38's Quarterly MDS assessment with ARD 4/23/24 completed on 5/9/24. On 9/26/24 at approximately 10:30 AM, the MDS Coordinator queried if there were issues completing quarterly assessments timely. Per the MDS Coordinator, it was pipped (part of Performance Improvement Project) for QAPI (Quality Assurance Performance Improvement). When queried about the specific MDS above, the MDS Coordinator explained for MDS 4/23/24 was waiting on other people to do their section, and for the MDS dated [DATE] MDS Coordinator had other matters she was attending to and there was not a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on clinical record review and staff interview the facility failed to ensure Minimum Data Set assessments submitted timely for one of two residents reviewed for Resident Assessment Task (Resident #13). The facility reported a census of 51 residents. Findings include: Review of Resident #13's Quarterly MDS assessment with Assessment Reference Date (ARD) 4/2/24 was completed 4/16/24. The assessment was submitted 5/16/24. On 9/26/24 at approximately 10:30 AM the MDS Coordinator explained they submitted every other week on Friday. When queried about Resident #13's MDS, the MDS Coordinator acknowledged it was late. A Facility Policy to address submitting MDS requested via email to the facility's Administrator. On 4/26/24 at 1:25 PM, the Administrator explained via email the facility did not have a policy.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview the facility failed to ensure accurate coding of medications on the Minimum Data Set (MDS) assessment for one of five residents reviewed for unnecessary medications (Resident #23). The facility reported a census of 51 residents. Findings include: Review of the Minimum Data Set (MDS) assessment dated [DATE] for Resident #23 revealed the resident scored 15 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated intact cognition. Per this assessment, the resident took antianxiety, anticoagulant, opioid, and antiplatelet medication. Review of the resident's Medication Administration Record (MAR) dated August 2024 revealed the resident only took anticoagulant medication from the medication classes listed above. On 9/26/24 at 10:59 AM, the MDS Coordinator explained she looked at the wrong person, and acknowledged that was why the mistake occurred. On 9/25/24 at 3:02 PM, a Facility Policy to address MDS accuracy requested. On 9/25/24 at 4:07 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interview, the facility failed to complete a Baseline Care Plan within 48 hours of admission for 2 of 2 newly admitted residents reviewed (Resident #32 and Resident #53). The facility reported a census of 51 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] identified Resident #32 was cognitively intact with a Brief Interview for Mental Status (BIMS) score of 13. The MDS listed diagnoses included: acute chronic systolic heart failure (commonly called congestive heart failure), type 2 diabetes mellitus with unspecified complications. The MDS documented Resident #32 was admitted on [DATE]. A review of the Clinical admission Assessment, dated 8/19/24, revealed the Care Planning section did not identify Focus Areas, Goals or Interventions for the risk factors, diagnoses or care needs for Resident # 32. During an interview on 9/25/24 10:22 AM, the MDS Coordinator reported she does not complete the Baseline Care Plans and these should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to update the resident's Care Plan following discontinuation of anticoagulant medication for one of seventeen residents reviewed for care plans (Resident #19). The facility reported a census of 51 residents. Findings include: Review of the Minimum Data Set (MDS) assessment dated [DATE] for Resident #19 revealed the resident scored 13 out of 15 on a Brief Interview for Mental Status exam, which indicated intact cognition. Per this assessment, the resident did not take anticoagulant medication. On 9/24/24, review of the resident's Care Plan, revised date 7/18/23, revealed the resident is on anticoagulant therapy; Coumadin (brand name of blood thinner medication, commonly known as warfarin.) Review of Resident #19's Physician Orders for revealed Coumadin discontinued on 5/9/24. On 9/26/24 at 10:43 AM, the MDS Coordinator explained she had recently figured out how to use the review history in [electronic health record system brand name redacted]. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, and clinical record review the facility failed to ensure ongoing coordination of care between facility staff and hospice staff for one of one resident reviewed for hospice (Resident #19). The facility reported a census of 51 residents. Findings include: The Minimum Data Set (MDS) assessment, dated 8/6/24, revealed Resident #19 scored 13 out of 15 on a Brief Interview for Mental Status exam, which indicated intact cognition. Per the assessment the resident received hospice care while a resident. On 9/25/24, review of Resident #19's Physician Orders present in the electronic health record (EHR) lacked an order for when the resident admitted to hospice services. Review a Transfer to Hospital Summary Note, dated 6/9/24 at 11:00 PM, revealed Resident was found by this nurse calling out help. Resident was checked on previously five minutes prior, was stable, comfortable, expressed no needs. Resident was found on floor on right side with bump to head and bleeding from top right forehead. Oxygen saturation at 87% on 3L (3 Liters), medic came to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolated
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the Centers for Medicare and Medicaid Services (CMS) Statement of Deficiencies forms, the facility Quality Assessment and Performance improvement (QAPI) Plan, and staff interview the facility failed to carry out Quality Assurance (QA) activities to ensure effective measures had been taken to prevent reoccurrence of deficiencies. The facility reported a census of 51 residents. Findings include: The CMS 2567, dated 1/03/24 listed, in part, the following deficiencies cited during Recertification Survey and Complaint Survey: F550, F641, F657, F812, and F880. The current Recertificaton survey, conducted 9/23/24-9/26/24, also identified the above citations. During an interview on 9/26/24 at 10:18 AM, the Administrator reported the staff had been educated on all of the above tags and could not explain why the problems have re-occurred. The facility policy titled Quality Assurance Process Improvement Plan for the Facility, revised 8/29/24 instructed the following: a. The Facility monitors provider and facility adherence to quality standards through ongoing review of complaints,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and policy review the facility failed to wear appropriate Personal Protective Equipment (PPE) when providing care for residents with COVID-19, a tracheostomy and when performing wound care for 3 of 3 residents reviewed (Residents #257, #15 and #53). The facility reported a census of 51 residents. Findings include: 1. The Minimum Data Set (MDS) report for Resident #257 indicated a Brief Interview for Mental Status (BIMS) score of 10 out of 15 indicating moderate cognitive impairment. The MDS listed diagnoses included: pulmonary fibrosis, and pneumoconiosis due to asbestos and other mineral fibers (lung disease). The Care Plan, updated 9/20/24, indicated the resident had been diagnosed with COVID-19. The Care Plan instructed staff to follow contact and airborne isolation precautions. It further instructed staff to keep the door closed at all times unless safety was a concern. A review of the a Progress Note dated 9/19/20 at 12:19 PM revealed the resident tested positive for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and resident and staff interviews, the facility failed to provide appropriate urinary catheter care, and failed to follow standard infection control practices during 2 of 2 observations of urinary catheter care, for 2 of 2 resident's reviewed for catheter care (Resident #5 and Resident #7). The facility reported a census of 51 residents. Findings include: 1. The Minimum Data Set (MDS) Assessment tool dated 4/30/24 revealed Resident #5 had diagnoses that included anxiety and generalized weakness, scored 15 out of 15 points on the Brief Interview for Mental Status (BIMS) cognitive assessment, that indicated no cognitive impairment or symptoms of delirium present, and required extensive support of staff for transfers to and from chair and bed, dressing, toileting, a urinary catheter used and the resident was unable to ambulate. A Physician Order date 5/19/23 directed staff to change the resident's urinary catheter monthly and as needed (PRN). An Indwelling Catheter problem initiated 6/1/23 on the resident's Nursing Care Plan directed staff: 1.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-08 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and staff and resident interviews, the facility failed to ensure that residents received medications as ordered and directed by the physician, and resulted in a resident's transfer to a hospital Emergency Department for treatment of symptoms associated to medication withdrawal for 1 of 9 resident's reviewed (Resident #5). The facility reported a census of 51 residents. Findings include: The Minimum Data Set (MDS) Assessment tool dated 4/30/24 revealed Resident #5 had diagnoses that included anxiety and bipolar disorder, scored 15 out of 15 points on the Brief Interview for Mental Status (BIMS) cognitive assessment, that indicated no cognitive impairment or symptoms of delirium present, and required extensive support of staff for transfers to and from chair and bed, dressing, toileting, and unable to ambulate. Physician Orders directed staff to administer medications that included: 1. Chlorpromazine (an antipsychotic medication) 220 milligrams (mg) administered oral daily, ordered 3/17/24. 2. Ingrezza 40 mg administered oral daily, ordered 5/14/23. Ingrezza is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-03 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews and facility policy review, the facility failed to provide residents with an environment that maintains or enhances each resident's dignity by using the term and labeling residents as feeders. The facility failed to ensure residents were treated in a dignified manner for four residents within hearing distance in the dining area. The facility reported a census of 50 residents. Findings Include: 1. On 12/19/23 at 11:30 AM, during an observation of the dining area one of the two Dietary Aides plating the food, Staff Q, Server was heard referring to the resident's who need more assistance as the Feeder's. On 12/20/23 at 11:36 AM, during a dining observation a staff member stated, We need to make sure we get the Feeders. On 12/20/23 at 1:10 PM Staff P, Certified Nursing Assistant (CNA) was queried about food intake and advised, if the resident is a feeder we chart their food intake in Point Click Care, (PCC). Other residents are watched to make sure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-03 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews, and facility policy review, the facility failed to provide residents assistance with dining and/or incontinence care for four of seventeen sampled residents (Residents #9, #25, #40, and #45). The facility reported a census of 50 residents. Findings Include: 1. The Minimum Data Set (MDS) Assessment for Resident #45 dated 11/16/23 revealed the resident was rarely to never understood. Per this assessment, Resident #45 was dependent for eating. The Care Plan dated 9/19/23 documented, The resident has an Activities of Daily Living (ADL) self-care performance deficit related to (R/T) Dementia. The Intervention dated 9/19/23 revised 10/18/23 documented, Resident #45 needs assist x 1 with dining. On 12/19/23 at 8:27 AM, Resident #45 observed in the dining room. The resident had his spoon positioned upside down with the curved part of spoon faced down, and attempted to get food out of a dish. On 12/19/23 at 8:30 AM, the resident had a spoon in one hand and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, and staff interviews, the facility failed to ensure fall interventions consistently implemented, determine root cause analysis for falls, ensure residents at risks for falls provided appropriate supervision by staff, and ensure appropriate transport in a shower chair and wheelchair for four of twelve residents reviewed for accidents (Residents #4, #32, #34, and #45). The facility reported a census of 50 residents. Findings Include: 1. The Minimum Data Set (MDS) Assessment for Resident #45 dated 11/16/23, revealed the resident was rarely to never understood. Per this assessment, the resident had fallen since admit, entry, or reentry, and had two or more falls with no injury. The Care Plan for Resident #45 dated 9/19/23, revised 11/30/23, documented, the resident is high risk for falls related (R/T) deconditioning, gait/balance problems, incontinence, psychoactive drug use. The Intervention dated 9/19/23 documented, ensure the resident is wearing appropriate footwear…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-03 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, Pharmacy record review, staff interviews, and facility policy review, the facility failed to document a rationale or response to the Consultant Pharmacist's attempts for a Gradual Dose Reduction (GDR) for four of five residents reviewed (Residents #6, #31, #40 and #45). The facility reported a census of 50 residents. Findings Include: 1. The Minimum Data Set (MDS) dated [DATE], identified Resident #6 as severely cognitively impaired with a Brief Interview for Mental Status (BIMS) score of 0 out of 15 and had the following diagnoses: Arthritis, Non-Alzheimer's Dementia and Encephalopathy. The MDS also identified Resident #6 required substantial/maximal assistance with oral hygiene, showers, upper and lower body dressing, personal hygiene and repositioning in bed and also totally dependent on staff for toileting, putting on and removing footwear and transfers. A review of the Consultant Pharmacist's notes to the Physician revealed the following without a response from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews the facility failed to distribute and serve food under sanitary conditions, when facility staff failed to wear hair restraints (hairnet, hat) that covered all exposed hair including long hair to prevent hair from contacting food, per current Food Code requirements. The facility reported a census of 50 residents. Findings Include: On 12/19/23 at approximately 11:45 AM, Staff R, Server- came into the kitchen to take a food cart to the dining area. Staff R had on a hair net which covered the top and sides of the head but did not cover the long dreadlocks. On 12/20/23 at 11:36 AM, Staff A, Server was observed behind the serving counter with long hair not contained in a hair net. On 12/18/23 11:15 AM, when queried, the Director of Culinary Services advised all staff are required to wear hair nets when in the kitchen or serving food. Observation on 12/19/23 at 8:11 AM, revealed Staff A, Server sneezed while behind the kitchenette/meal service area in the dining room, had gloves on, hand hygiene not observed, and the staff member proceeded to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-03 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel record review, staff interview, and facility policy review, the facility failed to ensure one of three newly hired Nurses completed the Mandatory Reporter Abuse Training within the required timeframe of 6 months within hire (Staff M). The facility reported a census of 50 residents. Findings Include: 1. A review of the Human Resources (HR) file for Staff M, Registered Nurse (RN) revealed the following: a. A hire date of 10/12/22. b. Certificate of completion of Dependent Adult Abuse Mandatory Reporter Training dated 5/14/23 In an interview on 12/28/23 at 10:59 AM, the Director of Nursing (DON) reported Staff M is due to complete the Abuse Training. The DON also reported the HR manager will usually send out e-mails to department heads to inform them of which new employees need to complete the abuse training. The DON had just received an e-mail to inform her of the need a few days ago. A review of the facility policy titled: Abuse Prevention dated as last revised March 31, 2022 documented the following: Upon initial employment, each employee shall be required to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, staff interviews, and facility policy review, the facility failed to ensure accurate coding on the Minimum Data Set (MDS) Assessment for catheter use, activities of daily living, and receipt of insulin injections for two of two residents reviewed for MDS accuracy (Residents #36 and #45). The facility reported a census of 50 residents. Findings Include: 1. The MDS Assessment for Resident #45 dated 11/16/23 revealed the resident rarely to never understood. Per this Assessment, the resident had an indwelling and external catheter. The Resident #45's Care Plan in the resident's Electronic Health Record (EHR) did not address presence of a catheter for the resident. The Physician Order dated 10/17/23, documented - Urinary Catheter: 16 French (F) 10 milliliter (ml) bulb one time a day starting on the 20th and ending on the 20th every month for cath care and as needed for occlusion or leakage as needed. On 12/20/23 at approximately 7:50 AM, Resident #45 observed in a Broda…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-03 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and the facility policy the facility failed to Care Plan specialized services for the Preadmission Screening and Resident Review (PASRR) Level II and ensure residents received psychiatric services as recommended by the psychiatric provider for 1 of 1 residents reviewed for PASRR (Resident #25). The facility reported a census of 50 residents. Findings Include: The MDS (Minimum Data Set) assessment dated [DATE] revealed Resident #25 scored an 11 out 15 on the Brief Interview for Mental Status (BIMS) exam indicating moderately impaired cognition. The MDS identified diagnoses for anxiety disorder and bipolar disorder. The MDS documented resident received antipsychotic and antidepressant. The PASRR Level II dated [DATE] and expired on [DATE] (short term approval) revealed the following: a. Specialized services for service and support: 1. Ongoing psychiatric medication management by a Psychiatrist, (to evaluate response and effectiveness of psychotropic medications on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interviews, and facility policy review, the facility failed to update Care Plans of two of ten residents reviewed (Residents #20 and #45). The facility reported a census of 50 residents. Findings Include: 1. The Minimum Data Set (MDS) assessment dated [DATE], identified Resident #20 as severely cognitively impaired with a Brief Interview for Mental Status (BIMS) score of 0 and had the following diagnoses: Coronary Artery Disease, Heart Failure and Renal Insufficiency (kidney failure). The MDS documented Resident #20 required staff supervision or touching assistance with lower body dressing only and independent with the other activities of daily living. An observation of Resident #20 on 12/20/23 at 1:18 PM, revealed she sat in her wheelchair in her room which also had her bed with one ½ side rail up on the right side of the bed. A review of the Care Plan dated as last revised 8/9/23, revealed the Care Plan failed to have documentation the resident had side rails…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. The MDS assessment dated [DATE], revealed Resident #36 scored a 13 out of 15 on the Brief Interview for Mental Status (BIMS) exam which indicated cognition intact. The MDS identified a diagnosis of diabetes mellitus (DM), and the resident received an injection 7 out of 7 days. The MDS documented the resident received an insulin injection 1 out of the last 7 days since admission/entry or reentry if less than 7 days. The Care Plan documented a focus area dated 11/2/23 for diabetes mellitus. The interventions dated 11/2/23 documented diabetes medication as ordered by doctor and monitored and documented for side effects and effectiveness; and resident took Lispro to assist with managing blood glucose levels. The Electronic Medical Record (EMR) identified a diagnosis of Type II DM without complications. The Physician Orders dated 10/13/23 revealed the following medication: a. Insulin Lispro Protamine and insulin Lispro subcutaneous suspension (75-25) 100 units/ml (milliliter)- Inject 10 Units subcutaneously in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. The MDS assessment dated [DATE], revealed Resident #25 scored a 11 out 15 on the Brief Interview of Mental Status (BIMS) exam which indicated cognition moderately impaired. The MDS identified the resident dependent with toileting and needed substantial/maximal assistance with upper and lower body dressing and rolling from right to left. The MDS documented an indwelling catheter for the resident. The Care Plan revealed a Focus Area dated 6/10/23 for an indwelling catheter. The interventions dated 6/1/23 to monitor and document intake and output as per facility policy. During an observation on 12/19/23 at 2:00 PM, Resident #25 sat in her recliner with the catheter bag hooked to the trash can with dark yellow urine and the bottom of the catheter bag touched the floor. During an observation on 12/20/23 at 12:38 PM, Resident #25 catheter bag laid on the floor next to the recliner while resident sat in the recliner with her feet elevated in her room. During an interview on 12/21/23 at 11:30 AM, Staff F, Registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-03 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interviews, and facility policy review, the facility failed to document an assessment and education provided for one of two residents reviewed with side rails. (Resident #20). The facility reported a census of 50 residents. Findings Include: 1. The Minimum Data Set, dated [DATE] identified Resident #20 as severely cognitively impaired with a Brief Interview for Mental Status (BIMS) score of 0 and had the following diagnoses: Coronary Artery Disease, Heart Failure and Renal Insufficiency (kidney failure). It also identified Resident #20 required staff supervision or touching assistance with lower body dressing only and independent with the other activities of daily living. An observation of Resident #20 on 12/20/23 at 1:18 PM, revealed Resident #20 sat in her wheelchair in her room which also had her bed with one ½ side rail up on the right side of the bed. A review of the Care Plan dated as last revised 8/9/23 revealed the Care Plan did not have documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-03 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, state on-line licensure verification and staff interviews, the facility failed to obtain a current nursing license for one of three nurses reviewed for new hires (Staff L). The facility reported a census of 50 residents. Findings Include: A review of the Human Resources (HR) file for Staff L, Registered Nurse (RN) revealed the following: a. Hire date of 10/17/23. b. New Employee Orientation Checklist (reviewed 12/21/23) did not have documentation to show a copy of the RN license had been obtained. c. Iowa Board of Nursing verification of RN licensure dated as completed 12/27/23. In an interview on 12/28/23 at 10:38 AM , Staff I, Certified Nursing Assistant (CNA) reported she has seen Staff L toilet residents and answer call lights. In an interview on 12/28/23 at 10:59 AM, Staff L, RN reported upon hire, no one made a copy of her nursing license. She had a temporary license as she was a nurse in another state. She had driven to Des Moines where they issued her a temporary license. When asked how often she helps with resident cares on the floor, she reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-03 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and family interviews, and facility policy review, the facility failed to offer or obtain routine dental services for 3 of 3 residents (Residents #8, #37, and #40) reviewed for dental services. The facility reported a census of 50 residents. Findings Include: 1. The Minimum Data Set (MDS), dated [DATE], revealed Resident #8 required set up assistance for oral hygiene and had obvious or likely cavity or broken natural teeth. Resident #8 coded as rarely or never understood, had both short term and long term memory problems, and indicated moderate impairment in ability to make decisions regarding tasks of daily life. Diagnoses included: Leukemia (in relapse), atrial fibrillation, arthritis, asthma, and depression. The Care Plan, initiated 7/10/23, revealed a Focus Area for self-care performance deficit in Activities of Daily Living (ADL) related to musculoskeletal impairment and indicated Resident #8 required assistance with oral care and had a partial dental plate. An…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interviews, and facility policy review, the facility failed to follow the proper transmission based precautions for one of one residents reviewed with contact precautions (Resident #14) and failed to follow the recommendations required for Legionella. The facility reported a census of 50 residents. Findings Include: 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #14 as severely cognitively impaired with a Brief Interview for Mental Status (BIMS) score of 0 out of 15 and had the following diagnoses: Pneumonia, Urinary Tract Infection and Respiratory Failure. The MDS also identified Resident #14 required set up or clean up assistance with most activities of daily living and required tracheostomy care with suctioning. The Nurse Practitioner Note dated 12/15/23 documented the following: Post inpatient hospitalization for acute Encephalopathy secondary to Urinary Tract Infection (UTI) and Clostridium Difficile (C-Diff) colitis. She was discharged…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-09-26 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, and policy review, and staff interview the facility failed to have the minimum required members participate in the facility Quality Assessment and Assurance (QAA) committee meetings. The facility reported a census of 51. Findings include: A review of the Facility QAA sign in sheet dated 2/21/24 revealed the Director of Nursing (DON), and Infection Preventionist failed to attend the quarterly meeting. The QAA sign in sheet dated 7/18/24 revealed the Medical Director, or an appointed designee, failed to attend the quarterly meeting. During an interview on 9/25/24 at 7:24 AM, the Administrator confirmed neither the DON or Infection Preventionist attended the February QAA meeting, and the Medical Director did not attend the July 2024 meeting. The facility policy titled Quality Assurance and Performance Improvement (QAPI) Program - Governance and Leadership, revised 3/2020 instructed the QAA committee to be composed of the following individuals: a. Administrator, or a designee who is in a leadership role; b. Director of nursing services; c. Medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-09-26 · tag F0944 — widespread
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review, staff interview and policy review the facility failed to document nursing education on the QAPI (Quality Assurance Performance Improvement) program for 4 out of 4 staff members reviewed. The facility reported a census of 51 residents. Findings include: A review of the human resources files for Staff F, RN, Staff G, LPN, Staff R, LPN and Staff S, LPN revealed the facility failed to document documentation these nurses received education on the QAPI program. The Administrator provided statement saying all above were trained, with the exception of the QAPI program. During an interview on 9/26/24 at 1:33 PM, the Administrator reported the facility did not have a policy on training staff on QAPI.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$118,886 in federal fines across 3 penalties. 1 Medicare payment denial on record.

  • $50,986 — penalty dated 2025-10-02
  • $26,501 — penalty dated 2024-09-26
  • $41,399 — penalty dated 2024-08-08
  • Medicare payment denial — starting 2025-10-31 for 42 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
ARP, STEPHANIEIndividualW-2 MANAGING EMPLOYEEsince 10/20/2014
FILLMORE, BRENTIndividualW-2 MANAGING EMPLOYEEsince 03/18/2013
MCDONALD, PATRICKIndividualW-2 MANAGING EMPLOYEE; CORPORATE DIRECTORsince 03/07/2022
ANDERSON, JOHNIndividualCORPORATE DIRECTORsince 07/01/2015
ANDREWS, JAMESIndividualCORPORATE DIRECTORsince 07/01/2021
BEADERSTADT, MICHAELIndividualCORPORATE DIRECTORsince 07/01/2021
BOETTCHER, DAWNIndividualCORPORATE DIRECTORsince 07/01/2019
BOWLES-EDWARDS, MARTHAIndividualCORPORATE DIRECTORsince 07/01/2013
BREUMMER, DIANAIndividualCORPORATE DIRECTORsince 07/01/2021
CONGDON, RALPHIndividualCORPORATE DIRECTORsince 07/01/2016
DORHMANN, KRISTINEIndividualCORPORATE DIRECTORsince 07/01/2020
ENGSTROM, ERICIndividualCORPORATE DIRECTORsince 07/01/2017
KRIEG, CHRISIndividualCORPORATE DIRECTORsince 07/01/2018
MCAFOOS, PATRICIAIndividualCORPORATE DIRECTORsince 07/01/2014
MCDONALD, ELLIOTIndividualCORPORATE DIRECTORsince 07/01/2019
TIEDJE, JIMIndividualCORPORATE DIRECTORsince 07/01/2017
WAGNER, JOHNIndividualCORPORATE DIRECTORsince 07/01/2021
WELLS, AMELIAIndividualCORPORATE DIRECTORsince 07/01/2020

CMS files one row per role, so the 19 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.3M
Net patient revenuemost recent cost report
-11.0%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 9%Medicare 3%Other / private 89%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$183per resident / day
operating cost
$5,566per month
≈ monthly operating cost
$165per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165049. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-10-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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