Birkwood Village of Fort Madison
1702 41st Street, Fort Madison, IA 52627 · For profit - Limited Liability company · 80 certified beds · (319) 372-8021 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (25) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $3,145 in federal fines (most recent 2023-09-05)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.9% | 17.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.0% | 4.6% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 1.8% | 1.5% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 4.9% | 2.4% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.5% | 4.2% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.7% | 3.8% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 13.3% | 16.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 26.9% | 20.8% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 98.2% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 10.2% | 4.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 21.2% | 25.6% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.3% | 19.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 3.0% | 2.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 88.9% | 73.3% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 13.9% | 20.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 8.2% | 13.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.31 | 1.49 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.04 | 2.08 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
48.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 118 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 65.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 76 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 59% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 48.3%CMS range 40.1–56.9 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 14.0%CMS range 10.7–18.2 | 10.7% | Oct 2022–Sep 2024 | worse than U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 65.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 60.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 57.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 6.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.9%CMS range 5.2–11.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.94 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 80 beds and averages 61.4 residents a day — about 77% occupied, or roughly 19 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.52 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.79 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.81 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.77 hrs/resident/day on weekends vs 4.82 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.90 to 0.51 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
25 citations, most serious first. The 11 most serious are shown; the remaining 14 are one tap away and print in full.
- Actual harm · G2024-10-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to evaluate the placement of the urinary catheter after a routine catheter change with little to no urine output along with bloody urine for 2 days and then continued to have bloody urine for an additional 2 days before sending the resident to the hospital 4 days where it was found the balloon inserted in the urethra causing trauma and the resident diagnosed with a UTI (Urinary Tract Infection) for 1 of 3 residents reviewed for urinary catheters (Resident #1). The facility reported a census of 59 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #1 scored a 15 out of 15 on the Brief Interview for Mental Status (BIMS) exam, which indicated cognition intact. The MDS revealed the resident had impairment in both lower extremities and used a wheelchair. The MDS revealed the resident was dependent on staff with toileting hygiene, and transferring to the toilet was not applicable due to not attempted and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-16 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, facility policy review and staff interviews, the facility failed to ensure kitchen staff followed safe food handling practices during the preparation and serving for the noon meal. The facility reported a census of 64 residents.Findings included:On 4/14/26 at 10:11 AM, during an interview, Staff A, Cook, reported she planned to serve baked chicken, baked potatoes or roasted potatoes and mixed vegetables for the lunch meal. Staff A planned to prepare 5 pureed servings and 5 mechanical soft (ground) meat servings. Observation of the meal preparation, during the same interview, revealed Staff A was already wearing a pair of gloves. Staff A grabbed a loaf of bread, opened a cooler, got out a gallon of milk and brought both to the prep counter by the Robot Coup (machine used to grind and puree food). Staff A touched a plastic covered menu and opened a drawer to get a pair of tongs. Without changing gloves, Staff A used the tongs and her right gloved hand to start picking up pieces hot chicken from a baking pan. Staff A ran her right gloved hand through the cooked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility housekeeping checklist, facility policy review, resident and staff interviews, the facility failed to clean resident's room daily for 1 of 2 residents reviewed for environment (Resident #1). The facility reported a census of 64 residents. Findings include:The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #1 scored a 13 out of 15 on the Brief Interview for Mental Status (BIMS) exam, which indicated cognition intact.During an interview on 4/13/26 at 1:35 PM, Resident #1 stated his room got dirty because housekeeping didn't come and clean it for a week. Resident #1 stated a Certified Nurse Aide (CNA) went and got a broom and dustpan and cleaned it. Resident #1 stated he was told that housekeeping saw Resident #1 exposed and so housekeeping refused to come in Resident #1 room. Resident #1 stated he didn't know if housekeeping had seen him exposed or not. Resident #1 stated housekeeping cleaned his roommate's side of the room. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interviews, and the facility policy, the facility failed to use hand hygiene in an effort to minimize the risk of spreading infections during the completion of personal, wound and catheter care for 1 of 1 resident (Resident #2) reviewed for infection control. The facility reported a census of 63 residents. Findings include: Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 scored a 15 out of 15 on the Brief Interview for Mental Status (BIMS) exam, which indicated intact cognition. The MDS indicated resident dependent with toileting hygiene and required substantial/maximal assistance with rolling left to right. The MDS revealed the resident utilized an indwelling catheter and always incontinent of bowel. The list of diagnoses included obstructive uropathy (unable to urinate due to an obstruction). The MDS identified Resident #2 with a Stage IV pressure ulcer (PU or PI for pressure injury), which required ongoing treatments…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper labeling and dating of all food items, failed to discard food items in appropriate time frames, and failed to ensure proper use of beard restraints. The facility reported a census of 54 residents. Findings include: On 4/21/25 at approximately 10:40 AM during the initial tour of the kitchen, the following items observed in the walk in refrigerator: a. One 5 lb (pound) container of tuna salad dated 4/6 b. One 5 lb container of chicken salad dated 4/4 Observation of the ice machine present in the kitchen revealed dust present on the air filter. The following directions observed on the ice machine equipment: Clean air filter twice a month. Observation conducted in the kitchen on 4/23/25 at approximately 9:50 AM revealed dust on the ice machine filters, and a styrofoam scoop present in a clear plastic bin for the sugar. Observations conducted in the kitchen on 4/23/25 at approximately 10:03 AM and 10:55 AM revealed Staff A, Dietary prepared pureed food. The resident had facial hair to the side of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interviews, the facility failed to issue the Notice of Medicare Non-Coverage (NOMNC) Form 10123 for 2 of 3 residents reviewed for beneficiary notices (Resident #36 and Resident #51). The facility reported a census of 54 residents. Findings include: 1. The Review of Resident #36 Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage (SNF ABN) Form 10055 indicated on 3/8/25 Medicare may not pay due to Resident #36 met her therapy goals and is at baseline independence and Resident #36 signed the notice on 3/5/25. The Review of the SNF (Skilled Nursing Facility) Beneficiary Protection Notification Review revealed resident started skilled service on 2/14/25 and the last day covered of Part A Services was on 3/7/25 due to resident and therapy agreement to end SNF due to being at baseline independence. The section Was a NOMNC (CMS- 10123) provided to the resident section indicated No, with Other Explain: unaware of needing both forms. The NOMNC, Form CMS-10123 informs the beneficiary that Medicare will no longer cover their services…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to update the Care Plan and initiate Specialized Services for a resident as directed per the PASRR (Preadmission Screening and Resident Review) Level II for 1 of 1 (Resident #10) residents reviewed. The facility reported a census 54 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #10 scored a 99 out of 15 on the Brief Interview for Mental Status (BIMS) exam, which indicated severely impaired cognition. The MDS list of diagnoses included moderate intellectual disabilities, and unspecified mood (affective) disorder. The MDS PASRR section indicated No to answer Is the resident currently considered by the state level II PASRR process to have serious mental illness and/or intellectual disability or a related condition. The MDS revealed Resident #10 prescribed antipsychotic, antianxiety and anticonvulsant medications. Review of the Care Plan revealed a lack of a Focus area and associated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to address the reason and the trigger areas for the resident's diagnoses of PTSD (post traumatic stress disorder) for 1 of 5 residents reviewed for unnecessary medications (Resident #33). The facility reported a census of 54 residents. Findings include: The MDS assessment dated [DATE] revealed Resident #33 scored a 14 out of 15 on the BIMS exam, which indicated cognition intact. The MDS revealed diagnoses for Parkinsonism, unspecified; depression; and post traumatic stress disorder (PTSD). Review of the Care Plan, Date Initiated: 11/30/23 revealed a Focus area to address Resident has a history of post-traumatic stress disorder (PTSD). The Interventions, Date Initiated: 11/30/23 included: a. Charge Nurse will report traumatic reactions to provider for guidance in resident's care. b. Staff will report any traumatic reactions to charge nurse. Review of the Physician Orders revealed an order for Divalproex Sodium Oral Tablet Delayed Release…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure timely follow up for a resident with history of constipation who had not had a bowel movement (BM) in multiple days for one of one resident reviewed for constipation (Resident #21). The facility reported a census of 54 residents. Findings include: Review of the Minimum Data Set (MDS) assessment for Resident #21 dated 3/20/25 revealed the resident scored 15 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated intact cognition. Per this assessment, the resident was occasionally incontinent of bowel. Review of the resident's Medical Diagnoses included constipation. Review of the Care Plan dated 3/25/24 revealed, The resident has constipation/diarrhea r/t (related to) DM (Diabetes Mellitus) type 2, ESRD (End Stage Renal Disease). Interventions per the Care Plan, all dated 3/25/24, revealed the following: a. Administer medications as ordered, monitor effectiveness and any adverse side effects. b. Encourage fluid intake c. Monitor/document/report PRN (as needed) s/sx (signs/symptoms)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review and staff interviews, the facility failed to ensure competent nursing staff provided wound care and applied a wound VAC (vacuum assisted closure) for 1 of 1 resident reviewed with pressure wounds (Resident #55). The facility reported a census of 54 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] identified Resident #55 as moderately cognitively impaired based on a Brief Interview for Mental Status (BIMS) score of 10 out of 15. The MDS list of diagnoses included: respiratory failure dependence on a ventilator, critical illness myopathy (major muscle weakness disorder in critically ill patients), diabetes mellitus, and wound infection. The MDS assessed Resident #55 dependent on staff for all care needs. The MDS documented Resident #55 admitted to the facility with two unstageable pressure wounds to the buttocks. The MDS documented Resident #55 admitted to the facility on [DATE] from a long term hospital stay. Review of the Care Plan, Date Initiated:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure documentation of targeted behaviors and behavioral monitoring for the use of an antipsychotic medication for one of five residents reviewed for unnecessary medications (Resident #54). The facility reported a census of 54 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was rarely to never understood, took antipsychotic medication, and had no hallucinations, delusions, or physical, verbal, or other behavioral symptoms not directed towards others. Review of Resident #54's Baseline Care Plan dated 11/25/24 revealed the following per the psychotropic medication section: antianxiety and antipsychotic. Under the mental health needs and behavior concerns section, a zero was documented. Review of the resident's Care Plan revealed, Resident receives psychotropic medications antidepressant, antipsychotic, antianxiety r/t (related to) dx (diagnosis) of depression, anxiety, dementia. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 14 citations
- Potential for harm · D2025-04-24 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure insulin administered per physician order for two of three residents reviewed for insulin (Resident #28, Resident #47). The facility reported a census of 54 residents. Findings include: 1. Review of the Minimum Data Set (MDS) assessment for Resident #28 dated 1/30/25 revealed the resident was rarely to never understood, and took insulin injections for 7 of the last 7 days. The Care Plan dated 5/6/24 revealed, The resident has Diabetes Mellitus. The Intervention dated 5/6/24 revealed, Diabetes medication as ordered by doctor. Monitor/document for side effects and effectiveness. Review of the Physician Order dated 3/7/25 revealed, HumaLOG Injection Solution 100 UNIT/ML (milliliter) with directions to inject 15 unit subcutaneously three times a day related to TYPE 2 DIABETES MELLITUS WITH UNSPECIFIED DIABETIC RETINOPATHY WITHOUT MACULAR EDEMA .report blood sugar to PCP (Primary Care Physician) if <60 or >400; okay to hold if blood sugar is less than 150. Review of Resident #28's Medication Administration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-20 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility policy review, and staff interviews the facility failed to ensure adequate food temperatures prior to service and hold an appropriate after delivering of food to the resident for 2 of 2 dietary services reviewed for food temperatures and for 1 of 1 residents reviewed for food. The facility reported a census of 59 residents. Findings include: During an observation on 6/17/24 Staff B, Dietary [NAME] took food temperatures with the following results: a. At 11:31 AM - 142 degrees Fahrenheit (F) for the breaded pork chop b. At 11:39 AM - 127 degrees F for the ground up pork c. At 11:45 AM - 165 degrees F after putting the pureed pork on the steam table Post temperatures taken by Staff B on 6/17/24 at 12:23 PM were as follows: a. 139.5 degrees F for the breaded pork chop b. 139.4 degrees F for the fish fillet c. 150.2 degrees F for the pureed pork The Minimum Data Set (MDS) assessment dated [DATE] listed Resident #29 Brief Interview for Mental Status (BIMS) score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-20 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure adequate infection control practices implemented during medication administration when staff handled medications, including stock medication and resident specific medication for Resident #38, with bare hands for 1 of 3 residents reviewed for medication administration. The facility reported a census of 59 residents. Findings include: Observation conducted 6/20/24 at approximately 7:31 AM revealed Staff C, Licensed Practical Nurse, prepared medications to administer to Resident #38. Observation revealed Staff C touched the resident's Levitracetam medication and Pregabalin medication with bare hands in the process of putting the medications into the medication cup. Staff C also prepared Calcium with Vitamin D3 to administer to the resident, which was a stock medication. Observation revealed Staff C tipped medications into the top cap of the medication bottle, and when dispensing the medication, Staff C touched a tablet in the medication cap with bare hands. On 6/20/24 at 3:31 PM when queried about picking…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, clinical record review, and facility Human Resources documentation, the facility failed to ensure residents were treated in a dignified manner while speaking to residents and during incontinent care for 1 of 3 residents reviewed (Resident #50). The facility reported a census of 59 residents. Findings include: The Minimum Data Set (MDS) assessment, dated [DATE], revealed Resident #50 scored a 15 out of 15 on the Brief Interview for Mental Status (BIMS), which indicated intact cognition. The MDS assessed the resident dependent on staff for assistance with toileting hygiene and frequently incontinent of bowel and bladder. The Care Plan, dated [DATE], revealed a focus area to address grieving related to the unexpected loss of her husband. The Interventions included encourage the resident to live one day at a time and encourage the resident to recognize grief situations. Staff H, Certified Nursing Assistant (CNA) personnel file revealed the following information: a. Documentation of termination…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and staff interviews, the facility failed to follow their abuse policy when staff did not notify management of concerns with potential abuse of 1 of 2 residents reviewed (Resident #50). The facility reported a census of 59 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #50 scored a 15 out of 15 on the Brief Interview for Mental Status (BIMS) exam, which indicated cognition intact. The MDS revealed resident dependent with toileting hygiene and frequently incontinent of bowel and bladder. A review of facility investigation notes revealed on 5/28/24, Resident #50 reported to the Assistant Director Nursing (ADON) Staff H, Certified Nursing Assistant (CNA) talked to her in an aggressive, accusatory manor in regards to a discussion about a relationship with another peer. The investigation revealed: a. Staff H confirmed she had a disagreement with Resident #50. b. Staff I, CNA stated Staff H and Resident #50…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, clinical record review, and facility policy review, the facility failed to ensure documented assessment of pain and symptoms timely upon presentation for one of one resident reviewed for professional standards of practice (Resident #109). The facility reported a census of 59 residents. Findings include: Review of the Minimum Data Set (MDS) assessment for Resident #109 revealed the resident was rarely to never understood. Per the mobility section of the MDS assessment, Resident #109 was dependent for chair/bed-to-chair transfer. The Care Plan dated 9/24/21 revealed the resident has impaired cognitive function/dementia or impaired thought processes r/t (related to) Alzheimer's. The Progress Note authored by Staff K, Registered Nurse (RN), dated 5/10/24 at 12:36 PM revealed, CNA's (Certified Nursing Assistants) notified this nurse that resident's right knee swollen. Upon assessment resident's knee swollen without redness or warm to the touch. The Health Status Note dated 5/10/24 at 12:37 PM revealed, [Name Redacted] ARNP (Advanced Registered Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, and staff interviews review the facility failed to ensure residents maintained acceptable nutritional standards and identify a weight loss, for one resident (Resident #31) out of three residents reviewed for weight loss. The facility reported a census of 59 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #31 identified a Brief Interview for Mental Status (BIMS) score of 99 indicating a severe cognitive impairment. The MDS revealed the resident required supervision and set up assistance with eating and drinking. The MDS documented diagnoses that included unspecified dementia, severe, without behavioral disturbance, metabolic encephalopathy, and acute kidney failure. The MDS revealed the resident requires supervision or touching assistance when eating including verbal cues and/or touching, steadying and/or contact guard. The Care Plan, dated 5/6/2024, included a focus area to maintain adequate nutritional status as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, and staff interview, the facility failed to ensure adequate number of staff to assist residents with dining for two of two residents reviewed for dining assistance (Resident #20, Resident #40). The facility reported a census of 59 residents. Findings include: a. Review of the Minimum Data Set (MDS) assessment dated [DATE] for Resident #20 revealed the resident had severely impaired cognitive skills for daily decision making, and required partial/moderate assistance for eating. b. Review of the MDS assessment for Resident #40 dated 4/18/24 revealed the resident scored 5 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated severely impaired cognition. Per this assessment, the resident required supervision or touching assistance for eating. Observation conducted on 6/19/24 in the dining room closest to the front of the facility revealed the following: a. 8:38 AM: Resident #20 and Resident #40 present in the dining room without assistance or food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-20 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and facility policy review the facility failed to ensure targeted behaviors and triggers are identified for the antipsychotic medication olanzapine for 1of 5 residents reviewed for unnecessary medications (Resident #4). The facility reported a census of 59 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #4 listed a Brief Interview for Mental Status (BIMS) score of 15 out of 15, indicating intact cognition, The MDS listed diagnoses included: unspecified dementia, unspecified severity, without behavioral disturbance, psychological disturbance, mood disturbance, or anxiety; non-Alzheimer's Disease; anxiety disorder, and depression. The MDS revealed resident took antipsychotic and antidepressant medications. The Care Plan, revision date of 4/30/24, included a Focus area to address psychotropic medications, antidepressant, and antipsychotic related to major depressive disorder, generalized anxiety disorder, dementia, adjustment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and record review, the facility failed to ensure a medication error rate less than five percent when two medication errors were observed from a total of thirty-two opportunities for 2 of 3 residents reviewed for medication administration (Resident #36, Resident #41). The facility reported a census of 59 residents. Findings include: 1. Review of the Minimum Data Set (MDS) assessment for Resident #41 dated 3/6/24 revealed the resident scored 12 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated moderately impaired cognition. The Physician Order dated 2/10/24 revealed, Senna Oral Tablet 8.6 mg (milligram) with instructions to give 2 tablets by mouth one time a day every other day. On 6/19/24 at approximately 7:20 AM, Staff A, Licensed Practical Nurse (LPN), prepared two Senna Plus, which contained Senna and Docusate Sodium, tabs to administer to the resident. The medications were administered to Resident #41. 2. Review of the MDS assessment for Resident #36 dated 5/23/24 revealed the resident scored 12 out of 15 on a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews the facility failed to ensure timely dental care for 1 of 1 residents (Resident #6) reviewed. The facility reported a census of 59 residents. Findings include: The Minimum Data Set, (MDS) assessment dated [DATE] Brief Interview for Mental Status (BIMS) score of 13 out of 15, indicating cognitively intact. The MDS diagnoses included Non-surgical Orthopedic/Musculoskeletal, unilateral primary osteoarthritis and chronic diastolic heart failure. A Health Status Note on 9/9/2023 documented the following: This nurse performed Heimlich maneuver on resident at lunch choking on an onion. After resident was able to breath it took 30 minutes of intervention to get the onion to dislodge. Residents' lungs are currently clear, and she is functioning normally. Checks for aspiration are being placed per shift. Dentures are currently missing for the event and are being searched for. PCP has been notified of the event and received new orders for swallow study and to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure assistive devices for eating to include a straw were utilized per the resident's diet order for 1 of 2 residents (Resident #8) reviewed for assistive devices for dining. The facility reported a census of 59 residents. Findings include: 1. Review of the Minimum Data Set, dated [DATE] revealed the resident scored 3 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated severely impaired cognition. The Care Plan dated 10/31/23, revised 6/6/24, revealed the following: NUTRITION: Nutritional status related to need for therapeutic diet due to Dx (diagnosis) of diabetes, changes in texture related to poor dentition and adaptive plate. Hx (history) of significant weight changes. The Intervention dated 10/31/23 revealed, Assistive devices at meals as ordered. The Nutrition/Dietary Note dated 4/28/24 at 3:38 PM documented by the Registered Dietician (RD) revealed, Meal PO (oral) intake > (less than) 75% at most meals…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical review, staff interview, and facility policy review, facility staff failed to follow infection control practices in reducing the use of antibiotics when test results indicate unnecessary or inappropriate antibiotic use. The facility reported a census of 59 residents. Findings include: On 6/20/24 The facility Antibiotic Report dated January April and May 2024 was received and reviewed. The facility report documents and tracks the resident's name, hall, room number, diagnosis, antibiotic order, symptoms, physician, antibiotic start date and name or organism. Additionally, as part of this document there is a heading titled, Inappropriate Antibiotic Starts. This documentation and tracking reflects in January 2024 ten residents had inappropriate antibiotic starts, in April 2024 8 residents had inappropriate antibiotic starts and in May 2024 5 residents had inappropriate antibiotic starts. The corrective action documented: Education. On 6/20/2024 at 11:55 AM The Infection Preventionist, (IP) was queried for additional information regarding reducing the use of antibiotics…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-22 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and staff, resident and resident's responsible party interviews, the facility failed to coordinate and communicate physician orders that included essential medication prescriptions for the resident's continued care when transferred from the facility, for 1 of 3 residents reviewed that required mechanical ventilation (Resident #6). The facility reported a census of 56 residents. Findings include: The Quarterly Minimum Data Set (MDS) Assessment tool dated 7/6/23 revealed Resident #6 had diagnoses that included diabetes and chronic respiratory failure with dependence on mechanical ventilation, scored 15 out of 15 points possible on the Brief Interview for Mental Status (BIMS) cognitive assessment, that indicated no cognitive impairment or symptoms of delirium present. The MDS documented that the resident required extensive assistance of at least 1 staff for transfers to and from bed or chair, dressing, toileting and bathing. The assessment revealed the resident required and received oxygen therapy, tracheostomy care, suctioning and invasive mechanical ventilator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$3,145 in federal fines across 1 penalty.
- $3,145 — penalty dated 2023-09-05
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| HOLTKAMP, MARK | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER | 50% | since 03/01/2020 |
| KIDWELL, KEVIN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR | 50% | since 03/01/2020 |
| LEE COUNTY BANK | Organization | 5% OR GREATER SECURITY INTEREST | — | since 03/01/2020 |
| FULLHART, DAWN | Individual | W-2 MANAGING EMPLOYEE | — | since 10/14/2022 |
CMS files one row per role, so the 7 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165227. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.