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AMS Memorial-Greene

108 South High Street, Greene, IA 50636 · For profit - Limited Liability company · 31 certified beds · (641) 823-4531 Medicare & Medicaid certified

Call the home — (641) 823-4531 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0606) — cited Feb 2022Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0606), cited Feb 2022
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (16) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • it did not file the payroll staffing data CMS requires — its 1 of 5 staffing rating is the rating CMS assigns for not reporting, not a measure of how many nurses are on the floor
  • its last standard health inspection was over 4 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facilityNot rated

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
502 Locust St · (319) 267-2771 · Call to confirm hours
Pharmacy
104 E Traer St · (641) 816-3013 · Call to confirm hours
Grocery
306 Main St · (319) 267-2650 · Call to confirm hours
Park
501 N 1st St · (641) 816-4166 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measuresNot rated

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better

Staffing

No payroll-based (PBJ) staffing hours are on file for this home — and the record suggests that is because it did not report them. CMS rates its staffing 1 of 5, which is the rating CMS assigns when a home does not report. Every Medicare-certified nursing home is required to submit its actual payroll data quarterly, and that submission is what makes staffing numbers auditable rather than a claim. A home that does not file is not the same as a home with no data yet: ask this home directly what its nurse-to-resident ratios and weekend RN coverage are, why its payroll data is not filed, and weigh the independent health-inspection score heavily in the meantime.

Inspection trend

8
deficiencies at the latest standard inspection (2022-02-21)
6
at the previous standard inspection (2020-03-05)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 4 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

16 citations, most serious first. The 10 most serious are shown; the remaining 6 are one tap away and print in full.

  • Potential for harm · F2022-02-21 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on nursing schedule reviews, and staff interviews, the facility failed to provide the services of a registered nurse (RN) for at least eight consecutive hours a day, seven days a week. Review of nurse coverage schedules revealed 3 days in a 4 week period were without RN coverage. The facility reported a census of 22. Findings include: The Nursing Schedule 2022 dated 1/23/22 to 2/19/22 the facility did not have an RN working on 2/5/22, 2/6/22 and 2/12/22. On 2/14/22 at 12:30 PM, the Nursing Home Administrator (NHA) stated that the facility used to have a waiver for eight hour RN coverage but the facility no longer had the waiver. The NHA stated they are looking to pursue getting the waiver again. On 2/17/22 at 12:47 PM, the Director of Nurse (DON), confirmed the facility did not have eight hours of RN coverage every day since one RN retired on 2/1/22. She stated the Nursing Home Administrator (NHA) was looking at getting a waiver again as the facility used to have one. She stated the NHA lived right across the street and was a RN.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-02-21 · tag F0885 — failed to notify residents/families about COVID-19 — widespread
    Report COVID19 data to residents and families.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility email correspondence with families, staff interviews, and policy review the facility failed to document notification to residents. The facility also notify resident representatives and families by 5:00 PM the next calendar day following the occurrence of a single confirmed novel Coronavirus 2019 (COVID-19) staff or resident positive for 7 of 8 positive cases in January 2022. The facility reported a census of 22 residents. Findings include: The undated paper labeled Staff Positive Cases for January 2022 provided by the facility Office Manager documented eight positive cases of COVID-19 for staff for the month of January. The indicated that the following staff tested positive on the following dates: 1. Staff A 1/11/22 2. Staff B 1/17/22 3. Staff C 1/17/22 4. Staff D 1/21/22 5. Staff E 1/22/22 6. Staff F 1/23/22 7. Staff G 1/23/22 8. Staff H 1/30/22 Record review of an email provided by the facility regarding family notification of COVID-19 positives in the facility dated 1/21/22 at 9:46 AM documented notification to families all the positive cases for the month of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-21 · tag F0606 — failed to not employ staff found guilty of abuse — isolated
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on employee files review, staff interviews and abuse policy review, the facility failed to complete a background check for 1 of 5 employees (Staff I) prior to hire. The facility reported a census of 22 residents. Findings include: The record review of a document titled Archived Time Card Report revealed Staff I, Certified Nurse Aide (CNA), was hired on 3/15/18. The record review of Staff I's Certified Nurse Aide active license revealed the following: Certification date: 11/22/1993 Expiration date:1/31/24 The record reviewed on 2/17/22 at 11:00 AM of Staff I's employee file lacked a background check prior to hire. On 2/17/22 at 1:33 PM the facility provided a background check they found in the basement dated 3/19/07 for Staff I. The Office Assistant revealed it was completed at Staff I's prior place of employment, she then revealed Staff I's prior place of employment was not affiliated with this facility, but did have the same Administrator at the time. On 2/17/22 at 1:34 PM, the facility provided a background check dated 2/17/22 for Staff I indicating that Staff I was ok to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and policy review, the facility failed to develop and implement a comprehensive person-centered care plan as directed by the Resident Assessment Instrument (RAI) manual and ongoing as needed with resident changes for 2 of 12 residents reviewed (Resident #20 and #18). The facility reported a census of 22 residents. Findings include: 1. The Minimum Data Assessment (MDS) dated [DATE] for Resident #20 documented an entry date to the facility as 1/17/22. The MDS documented Resident #20 needed limited assistance of one (1) person to assist him with bed mobility, transfers, ambulation, dressing and personal hygiene. The MDS also documented a diagnosis of End-stage Renal Disease and the need for Dialysis while he was a resident at the facility and also prior to his entry. Resident #20's Electronic Health Record (EHR) on 2/21/22 documented the MDS was transmitted and accepted to the Centers of Medicare and Medicaid Services (CMS) on 1/24/22. Resident #20's Electronic Health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility policy review, and staff interview, the facility failed to review and revise care plans for 2 out of 12 residents reviewed (Residents #15 and #18). The facility failed to update the care plan after each episode following a fall by Resident #15 and after an antipsychotic medication was added for Resident #18. The facility reported a census of 22. Findings include: 1. Resident #15's Minimum Data Set (MDS) assessment dated [DATE], included the following diagnoses cerebrovascular accident (CVA) and generalized muscle weakness. The Brief Interview for Mental Status (BIMS), documented a score of 15, indicating intact cognition. Resident #15 required extensive assistance of one person for transfering and toilet use. Resident #15 required limited assistance of one person for ambulation in room. A review of Resident #15's progress notes recorded falls on 7/25/21, 12/7/21, 1/29/22, 2/3/22 and 2/7/22. A review of incident reports for Resident #15 documented falls on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-21 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure that properly trained personnel certified in CPR (cardiopulmonary resuscitation) were available 24 hours per day. The review of CPR certified staff along with the review of the schedules for the nursing staff revealed that the facility went without a CPR certified staff member on 2 shifts in a 4 week period. During the review of 16 residents, 3 residents clinical records indicated the resident requested CPR at the time of the survey (Resident #13, #18, and #73). The facility reported a census of 22 residents. Findings include: The Nursing Schedule 2022 dated [DATE] to [DATE], documented that the Nursing Home Administrator (NHA), Registered Nurse (RN), worked as the nurse from 10:00 PM to 6:00 AM on [DATE] and [DATE]. The facility lacked additional staff certified in CPR working that night. The facility was unable to provide a current CPR certificate for the NHA when it was requested on [DATE]. On [DATE] at 11:15 AM, the Director of Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-21 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff, and resident interviews, the facility failed to ensure staff provided and followed the individualized restorative programs for 2 of 3 residents reviewed (Residents #10 and #21). The facility reported a census of 22 residents. Findings include: 1. Resident #10's Minimum Data Set (MDS) assessment dated [DATE], documented diagnoses that included non-Alzheimer's dementia, anxiety, and depression. Resident #10's Brief Interview for Mental Status (BIMS) score was a 10 out of 15, indicating moderate cognitive impairment. Resident #10 required extensive assistance of two people for transfers, ambulation, and toileting. An OT Restorative Program form dated 9/30/20, directed that 3-6 times a week, Resident #10 was to have upper extremity passive range of motion (PROM) and active range of motion (AROM). A PT Restorative Program form dated 12/30/20, directed that 3-6 times a week Resident #10 was to have seated exercises, the nustep, and ambulation. A POC (Plan of Care) Response…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-21 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, pharmacy reviews, staff interviews, and policy review; the facility failed to ensure an As Needed (PRN) medication order for an anti-anxiety drug was limited to 14 day use. The facility failed to ensure a physician documented it was appropriate for the PRN order to be extended beyond the 14 days. The facility failed to a documented rationale in the resident's medical record to indicate the duration for the PRN order was required for 1 of 5 residents reviewed (Resident #1). The facility also failed to routinely monitor residents receiving anti-psychotic medications for potential adverse consequences for 2 of 5 residents reviewed (Resident #1 and #10). The facility reported a census of 22 residents. Findings include: 1. The Minimum Data Assessment (MDS) dated [DATE] for Resident #1 documented a Brief Interview for Mental Status (BIMS) of two (2), indicating severe cognitive decline. The MDS recorded that Resident #1 diagnoses included stroke, cancer, diabetes mellitus, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-03-05 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on resident and staff interviews and facility document review, the facility failed to ensure staff offered residents a snack at bedtime each night. The facility census was 27 residents. Findings include: During group interview on 3/3/20 at 1:00 p.m., four of four residents present reported not being offered bedtime snacks every night. Residents stated they do not get snacks after 2:30 p.m. The January 2020 Snack Flow Sheet Valley View revealed no documentation of bedtime snacks being offered to residents. The February 2020 Snack Flow Sheet Valley View had two documented entries of snacks being offered. During interview on 3/3/20 at 2:16 p.m., Staff E stated snacks were not always passed after supper and it has been a problem for a while. Staff E helped prepare the snacks and finds the snacks not passed when she comes back in the morning. During interview on 3/4/20 at 11:15 a.m., the Director of Nursing stated the snack records were not being filled out consistently.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-03-05 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, facility policy review and staff interview, the facility failed to maintain a clean and sanitary kitchen and failed to serve resident food items utilizing proper hair/beard coverings. The facility census was 27 residents. Findings include: 1. During observation of the breakfast meal on 3/2/20 at 8:48 a.m., Staff C, Dietary Aide, wore a beard net. However, the net did not contain all of their beard. Staff C had approximately 3 inches of beard exposed on the sides of his face and on is neck. Staff C was standing over food in the kitchen while it was being dished. Staff C transported dished food in and out of the kitchen. 2. During observation of the noon meal on 3/2/20, at 12:14 p.m., Staff C, Dietary Aide, wore hair and beard restraints. However, the beard restrain failed to fully restrain the beard. The beard net covered Staff C's nose, covering the mustache. Staff C had approximately 3 inches on each side of the beard not covered by beard net. Approximately 2 inches of beard on Staff C's neck was not restrained in the beard net. Staff C transported food from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 6 citations
  • Potential for harm · D2020-03-05 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, resident and staff interviews, the facility failed to make available information on how to make a grievance and who the grievance Official was. The facility census was 27 residents. Findings include: 1. Observation throughout the survey on 3/2-4/20, revealed no posting regarding the facility designated Grievance Officer or the contact information for the Grievance Officer. During the group interview on 3/3/20 at 1:00 p.m., residents responded they were not aware of the grievance officer in the facility. During interview on 3/3/20 at 2:02 p.m., the Administrator stated resident's would come to her if they had a grievance, but acknowledged the designated grievance officer information was not posted. During record review of the Resident Handbook no grievance officer was identified in the handbook.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-05 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on personnel file review, facility policy review and staff interview, the facility failed to provide dependent adult abuse training for one of five employees reviewed. (Staff A) The facility census was 27 residents. Findings include: 1. The personnel file for Staff A, certified nurse aide, CNA documented a completed date of Dependent Adult Abuse training on [DATE]. During interview on [DATE] at 9:30 a.m., the Business Office Manager stated Staff A's Dependent Adult Abuse training was not current, and she was working on it right now. During interview on [DATE] at 9:45 a.m., Staff A verified she did not have a current Dependent Adult Abuse certificate. During interview on [DATE] at 11:00 a.m., the Director of Nursing stated she did not have knowledge that Staff A's Dependent Adult Abuse had expired. Review of a document titled Nursing Facility Abuse Prevention, Identification, Investigation and Reporting policy revealed each employee will take a one hour recertification training within 3 years of the initial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review and and staff interviews, the facility failed to ensure one resident had a safe transfer as planned. (Residents #16) The facility census was 27 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE], revealed Resident #16 had diagnoses of hip fracture and stroke and required limited assistance for transfers and personal hygiene. The Care Plan dated 1/21/20, revealed the resident required assistance of one staff for transfers and a gait belt was to be used. The Care Plan indicated the resident was at high risk for falls. During observation on 3/3/20 at 7:30 a.m., Staff B transferred the resident from the recliner to the wheelchair with no gait belt used. During interview at the time, Staff B acknowledged he did not use a gait belt and should have. During interview at the time, the Director of Nursing stated staff should follow the Care plan and a gait belt should have been used.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-03-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review and staff interviews, the facility failed to follow proper infection control practices for one resident reviewed with a catheter. (Resident #13) The facility census was 27 residents. Findings include: 1. The Minimum Data Set Assessment (MDS) dated [DATE], revealed Resident #13 had diagnosis of bladder neck obstruction. The Care Plan revised on 8/12/19, revealed the resident had an Indwelling Foley Catheter. The Care Plan directed staff to monitor for symptoms of urinary tract infection (UTI). During observation on 3/3/20 at 7:50 a.m., Staff B, Certified Nurse Aide, CNA knocked and entered Resident 13's room and left to get alcohol swabs. Staff B again knocked and entered the residents room and put on gloves, but failed to wash hands. Staff B took a trash bag containing the resident's catheter supplies from the bathroom and sat it on the floor, with no barrier. Staff B removed their gloves and left the room to get a new leg bag. Staff B did not wash their hands. Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, manufacturers recommendations and staff interview, the facility failed to ensure staff followed manufacturers guidelines for sanitizing resident equipment. (Resident #1) The facility census was 25 residents. Findings include: 1. On 3/19/19 at 9:23 a.m., Staff A, Certified Nurse Aide, CNA and Staff B, CNA assisted Resident #1 to transfer from a wheel chair to the toilet. During the transfer the resident voided a large amount of urine onto the wheel chair cushion. At 9:28 a.m., Staff A sprayed Century 256 (disinfectant) on the wheel chair cushion and immediately wiped it with a dry cloth. Observation at 9:29 a.m., revealed the chair cushion was visibly dry. At 1:30 p.m., the Director of Nursing (DON) verified Staff A had not sanitized the cushion according to manufacturers guidelines. The DON stated Staff A should have allowed the cushion to remain wet with sanitizer for three minutes. The DON stated Staff A was counseled on how to properly use the sanitizer after the observation. On 3/21/19 at 9:38 a.m., the DON stated the surface of the wheel chair cushion…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-21 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and a review of facility infection control policies the facility failed to follow their antibiotic stewardship component of the infection control program for two of three residents reviewed that had been prescribed antibiotics. (Resident #11 & #9) The facility census was 25. 1. The Minimum Data Set (MDS) assessment for Resident #11 dated 1/11/19, included a diagnoses of Alzheimers disease. The MDS documented the resident required extensive assistance of two for toilet use and had no infection in the last 7 days. Clinical record review revealed a physician order dated 1/5/19, for Amoxicillin (antibiotic) 500 milligrams (mg) one capsule by mouth three times a day for urinary tract infection for ten days. Record review revealed an order for Macrobid (antibiotic) 100 mg one by mouth on 1/6/18, two times daily for one week for urinary tract infection, discontinue Amoxicillin per culture and sensitivity results. Record review revealed an order on 1/7/19, to discontinue the Macrobid, start Ciprofloxacin 500 mg by mouth two times daily for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
SCHWANTES, PAYTONIndividualDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
DEFORD, COLINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
POOLE, DIANNEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/23/2025
TOBIN, ROSEMARYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
AMS MEMORIAL LLCOrganizationADP OF THE SNFsince 06/01/2025

CMS files one row per role, so the 11 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$861K
Net patient revenuemost recent cost report
-16.7%
Operating marginrevenue minus expenses
$341
Related-party expense0% of expenses
Who pays — share of resident-days
Medicaid 33%Medicare 10%Other / private 58%

This home reported $341 paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$309per resident / day
operating cost
$9,380per month
≈ monthly operating cost
$264per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165356. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2022-02-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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