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Pioneer Valley Living And Rehab

400 Sergeant Square Drive, Sergeant Bluff, IA 51054 · For profit - Limited Liability company · 66 certified beds · (712) 943-2350 Medicare & Medicaid certified

Call the home — (712) 943-2350 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)3 actual-harm citations1 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
319 Sergeant Square Dr · (712) 943-2500 · Call to confirm hours
Pharmacy
Grocery
700 1st St · (712) 943-9325 · Call to confirm hours
Park
300 Crystal Ct · (712) 943-5800 · Typically dawn to dusk
Place of worship
305 Sergeant Square Dr · (712) 223-8815

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.6%17.1%15.4%worse
Long-stay residents who lose too much weight4.0%4.6%5.4%better
Long-stay residents with a catheter left in their bladder3.8%1.5%0.9%worse
Long-stay residents with a urinary tract infection6.3%2.4%2.0%worse
Long-stay residents with depressive symptoms0.0%4.2%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%3.8%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened26.5%16.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication31.5%20.8%18.9%worse
Long-stay residents given the seasonal flu vaccine95.7%95.3%95.3%typical
Long-stay residents with pressure ulcers4.1%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control33.2%25.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table24.1%19.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication5.7%2.1%1.4%worse
Short-stay residents given the seasonal flu vaccine88.6%73.3%79.4%better
Short-stay residents rehospitalized after admission12.3%20.9%22.6%better
Short-stay residents with an outpatient ER visit11.8%13.2%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.371.491.67better
Long-stay outpatient ER visits per 1,000 resident days2.362.081.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 49 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.8%U.S. median 51.5%
Got home and stayed home
13.2%U.S. median 10.7%
Went back to hospital
59.6%U.S. median 56.6%
Met the expected recovery
0.18U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 59.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 47 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 17% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 36% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.8%CMS range 41.6–71.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.2%CMS range 8.7–19.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge59.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge61.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge59.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.3%CMS range 4.1–13.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.681.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.56
RN hours/ resident / day
0.41
LPN hours/ resident / day
2.75
Aide hours/ resident / day
3.72
Total nurse hours/ resident / day
0.26
RN hoursweekends
46.6%
Total nursing turnover
60.0%
RN turnover

How full it usually is: this home is certified for 66 beds and averages 48.9 residents a day — about 74% occupied, or roughly 17 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.72 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.75 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.21 hrs/resident/day on weekends vs 3.92 on weekdays — 18% thinner on weekends. RN hours go from 0.68 to 0.26 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2026-03-03)
21
at the previous standard inspection (2025-02-06)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

55 citations, most serious first. The 13 most serious are shown; the remaining 42 are one tap away and print in full.

  • Actual harm · Gcited before2025-02-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement interventions to prevent pressure ulcers for 1 of 3 residents reviewed, (Resident #31). At the time of survey, Resident #31 was found to be sitting in the recliner in his room for long periods of time with no pressure-reducing device on the seat. The resident had two open sores on his buttocks. The facility reported a census of 47 residents. Findings include: According to the Minimum Data Set (MDS) dated [DATE], Resident #31 had a Brief Interview for Mental Status (BIMS) score of 14 (intact cognitive ability). He required moderate assistance with toileting hygiene, lower body dressing, and toileting transfers. His diagnoses included; renal insufficiency, peripheral vascular disease, and hip fracture. Resident #31 did not have a pressure injury upon admission on [DATE], and staff were to provide a pressure reducing device for his chair and bed. The Care Plan last reviewed on 8/30/24, showed Resident #31 had insomnia and chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-02-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, facility investigative file review, resident and staff interviews and policy review, the facility failed to ensure 2 of 3 residents (Resident #11 and #96) reviewed were free of accidents/hazards with transfers. The facility reported a census of 47 residents. Findings include: 1) The quarterly Minimum Data Set (MDS) assessment tool with a reference date of 8/2/24, documented Resident #96 had a Brief Interview of Mental Status (BIMS) score of 9. A BIMS score of 9 suggested Resident #96 had mild cognitive impairment. Resident #96 did not exhibit behaviors during the review period nor did he reject care during the review period. He has impairments on both sides to bilateral upper and lower extremities and utilized a wheelchair. The MDS documented the following diagnoses: Parkinson's Disease, anemia, hip fracture, dementia, encephalopathy. The Care Plan focus area with an initiation date of 7/24/2023 and a revision date of 11/1/2023 documented Resident #96 was totally dependent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-02-06 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to assure residents were free from significant medication errors for 1 of 22 residents reviewed, (Resident #30). The facility reported a census of 47 residents. Findings Include: 1. The Minimum Data Set (MDS) assessment dated [DATE] for Resident #30 documented a diagnoses of Diabetes Mellitus (DM), renal insufficiency and hypertension. The MDS indicated the resident required the high risk drug class of insulin injections for DM management. The MDS showed a Brief Interview for Mental Status (BIMS) score of 11, which indicated moderate cognitive impairment. The Care Plan for Resident #30 showed the following related to DM: a. Diabetes medication of glucose tabs, glipizide and insulin ordered by the physician. b. Monitor and document side effects and effectiveness. The Physician Orders for Resident #30 showed the following: a. Blood sugar check four times a day. Call the medical doctor (MD) if <70 or >250. b. NovoLOG Injection Solution 100…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-03 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, resident interview, staff interview, and policy review the facility failed to provide food at an appetizing temperature to 3 of 5 residents ( Residents #8, #32, and #35) reviewed. The facility reported a census of 48 residents.Findings include:1. Review of Resident #8's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognitive functioning. Interview on 2/23/26 at 11:48 AM with Resident #8 revealed that she often eats in her room, and the food when it is delivered is often cold and not hot. Resident #8 then revealed that the food does taste good, but the food is just cold when it comes on the trays as it sits longer before it is delivered. 2. Review of Resident #32's MDS dated [DATE] revealed a BIMS score of 15 indicating intact cognitive functioning. Interview on 2/23/26 at 12:25 PM with Resident #32 revealed that she prefers to eat in her room, and when the food is delivered she is lucky if it is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility failed to properly complete the Centers of Medicare & Medicaid form #10055 for 3 of 3 sampled residents. (Residents #4, #8 and #54). The facility reported a census of 48 residents.Findings Include: 1. The ABN form #10055 dated 1/26/26 for Resident #4 revealed the form lacked the reason Medicare may not pay and the estimated cost of services. 2. The ABN form #10055 dated 8/5/25 for Resident #8 revealed the form lacked the estimated cost of skilled nursing care. 3.The ABN form #10055 dated 10/2/25 for Resident #54 revealed the form lacked the estimated cost of skilled nursing care. The Medicare Advanced Beneficiary Notice policy Dated April 2021 identified if the admissions coordinator or business office manager believes (upon admission or during the resident's stay) that Medicare (Part A of the Fee-for-Service Medicare Program) will not pay for an otherwise covered skilled service(s), the resident (or representative) is notified in writing why the service(s) may not be covered and of the resident's potential liability for payment of the non-covered service(s). The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility failed to refer 1 resident with a negative Level I result for the Preadmission Screening and Resident Review (PASARR), who was later identified with newly evident or possible serious mental disorder, intellectual disability, or other related condition, to the appropriate state-designated authority for Level II PASARR evaluation and determination for 1 out of 2 residents (Resident #14) reviewed for PASARR requirements. The facility reported a census of 48 residents.Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #14 documented diagnoses of anemia, heart failure and agitation and restlessness. The MDS included a Brief Interview for Mental Status (BIMS) score of 12 indicating moderate cognitive impairment. Review of note to attending physician or prescriber from the pharmacy dated 2/17/26 requesting diagnosis that best fits the patient with the usage of antipsychotic drugs returned with an x in front of delusional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review and staff interview the facility failed to revise and update care plans to include hospice care for 1 out of 12 residents reviewed (Resident #6). The facility reported a census of 48 residents. Findings included: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #6 documented diagnoses of heart failure, diabetes mellitus and hypertension. The MDS showed a Brief Interview for Mental Status (BIMS) score of 15 indicating no cognitive impairment. Interview on 02/23/2026 at 11:25 a.m., with Resident #6 revealed she had been started on hospice care recently to help with pain control. Review of Resident #6's Progress Notes revealed the following information:On 2/16/25 at 9:20 a.m., resident's power of attorney (POA) visited with this worker and stated that he would like a hospice consult. He elected hospice of his choice. Spoke with chosen hospice and they stated they will contact POA to discuss services. On 2/16/25 at 4:01 p.m., Hospice visited with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and facility policy review the facility failed to notify the physician after resident refused ordered daily weights or were not completed for 1 of 1 residents reviewed (Resident #6) for daily weights. The facility reported a census of 48 residents.Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #6 documented diagnoses of heart failure, diabetes mellitus and hypertension. The MDS showed a Brief Interview for Mental Status (BIMS) score of 15 indicating no cognitive impairment. Review of the Order Summary Report signed and dated by the physician on 1/29/26 revealed an order for daily weight. Give as needed (PRN) Bumetanide and notify the physician for weight gain of 2-3 pounds (lbs) a day or 5lbs a week with an order date of 5/7/25 and start date of 5/8/25. Review of the January 2026 Medication Administration Record revealed the following information:1/1/26-1/2/26- marked with an x and noted drug refused1/7/26- marked as NA1/15/26-…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility policy review and staff interview the facility failed to complete skin assessments, notify the physician in a timely manner regarding a new pressure area to the coccyx area to ensure resident received necessary treatments, interventions and supplements to properly prevent a stage 2 pressure ulcer consistent with professional standards of practice for 1 of 1 residents reviewed (Resident #3). The facility reported a census of 48 residents.Findings include: The MDS (Minimum Data Set) assessment identifies the definition of pressure ulcers: Stage I is an intact skin with non-blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have a visible blanching; in dark skin tones only it may appear with persistent blue or purple hues. Stage II is partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, without slough (dead tissue, usually cream or yellow in color). May also present…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-03 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the previous Centers for Medicare and Medicaid Services (CMS) form 2567 review, staff interviews and facility policy review, the facility failed to ensure they provided a comprehensive, effective Quality Assessment and Performance Improvement (QAPI) program. The facility reported a census of 45 residents. Findings include: A review of the Department of Inspections Appeals and Licensing website revealed that the facility had repeated deficient practices identified during the annual surveys and complaint investigations from 2/15/24, and 2/6/25. The repeated deficiencies cited include: 658 Services Provided Meet Professional Standards 684 Quality of Care 865 QAPI Program and Plan, Disclosure/Good Faith Attempt 880 Infection Prevention and Control A review of the facility Plan of Correction (POC) dated 3/6/25 revealed the following: a. POC for F658 indicated that 4 files a week would be audited. Just 2 files a week had been audited for the first 4 weeks. b. POC for F684 indicated that 4 files a week would be audited. Just 2 files a week had been done. c. POC for F689 indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and facility policy the facility failed to provide dignity to 1of 5 residents reviewed (Resident #6). The facility failed to provide dignity to the resident as demonstrated by the resident waiting to return to her room from the dining room while sitting in soiled garments. The facility reported a census of 45 residents. Findings Include: The Minimum Data Set (MDS) in progress for Resident #6, dated 3/31/25, identified a Brief Interview for Mental Status (BIMS) score of 15/15 indicating normal cognitive functioning. The resident had diagnoses of hemiplegia or hemiparesis (stroke with an affected extremity(ies)), depression, and muscular dystrophy, unspecified. Resident #6's Care Plan dated 3/24/25 revealed a focus area of Activities of Daily Living (ADL) self-care performance deficit with interventions including 1 staff assistance for toileting and the resident was dependent, dependent for transfers requiring 2 staff with the use of hoyer lift (non-weight bearing mechanical lift), and staff assistance for wheelchair (w/c) location in and outside of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility record review and staff interviews the facility failed to complete a Significant Change Minimum Data Set (SCMDS) within 14 days of the facility recognizing the resident had a significant change for 1 of 1 resident reviewed (Resident #1.) The facility reported a census of 45 residents. Findings include: The MDS date 2/14/25, showed that Resident #1 had a Brief Interview for Mental Status (BIMS) score of 0 (severe cognitive deficit.) He was totally dependent on staff for toileting and transfers and he was on Hospice care services. The Care Plan for Resident #1, updated on 2/19/25, showed that he had a decline in cognition and in physical condition. He was admitted to Hospice services on 1/25/25. A hand-written, Hospice admission form showed that services started on 1/25/25. The Clinical - MDS page of the electronic chart showed a quarterly MDS was completed on 12/6/24 and on 2/14/25. The chart lacked a SCMDS. On 4/3/25 at 11:30 AM, the Administrator acknowledged that Resident #1 had been admitted to Hospice in January and that they failed to complete a SCMDS.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical health record review (MHR) and staff interviews the facility failed to submit a comprehensive Minimum Data Set (MDS) as directed by the Centers for Medicaid and Medicare Services (CMS) Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual, Version 1.19.1 October 2024, within the required timeframe for 2 out of 15 residents reviewed (Residents #3, and #10). The facility census was 45. Findings include: 1. The review of Resident #3's MDS Quarterly assessment data indicated assessment dated [DATE], was accepted on 3/11/25. 2. The review of Resident #10's MDS Quarterly assessment data indicated assessments dated 1/31/25 were completed on 3/17/25 (late), and accepted on 3/17/25. On 4/2/25 at 10:33 AM Staff J, Director of Nursing (DON), and Staff U, DON, stated they did not have a response related to the completion and submission of the MDS documents as they did not complete them. The facility provided document, RAI/MDS Policy from Clinical Procedures for Long-Term Care,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 42 citations
  • Potential for harm · Dcited before2025-04-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #7's MDS assessment dated [DATE] revealed the resident had impairments in short term and long term memory, moderate impairment for daily decision making, inattention, and disorganized thinking as indicated by the staff. The document revealed diagnoses of Alzheimer's, Non-Alzheimer's Dementia, anxiety, and depression. The resident required substantial/maximal assistance for rolling in bed, and was dependent on staff for transfers. The document disclosed the resident was at risk for development of pressure ulcers and injuries, and treatments included pressure reducing devices for chair and bed. On 3/31/25 at 11:37 AM observed an unidentified staff member push Resident #7 to the dining room in a Broda Reclining Wheelchair (w/c) wearing Prafo boots. On 3/31/25 at 12:43 PM observed Resident #7 in the living area in the Broda Reclining w/c wearing Prafo boots. On 3/31/25 at 1:13 PM observed Resident #7 lying in bed on her back with Prafo boots. On 4/1/25 at 7:55 AM observed Resident #7 sleeping in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review the facility failed to follow physician's orders for blood pressure parameters and daily weights for 2 of 6 residents reviewed (Resident #2 and #3.) The facility reported a census of 45 residents. Findings include: 1) According to the Minimum Data Set (MDS) dated [DATE], Resident #2 had a Brief Interview for Mental Status (BIMS) score of 13 (moderate cognitive deficit). She required set up assistance for dressing and tub transfers, and was independent with transfers and toileting. The Care Plan for Resident #2, updated on 3/12/25, showed that she had bariatric surgery, she was diabetic and on anticoagulant therapy. Staff were directed to monitor for medication side effects such as significant or sudden changes in vital signs. The resident had diagnoses that included chronic kidney disease, weakness and adult failure to thrive. On 3/31/25 at 11:07 AM, Resident #2 was in her recliner with her feet elevated. She had supplemental oxygen running but the nasal cannula…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-03 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record and policy review and interviews the facility failed to implement restorative services for 1 of 2 residents reviewed (Resident #1). The facility reported a census of 45 residents. Findings include: According to the Minimum Data Set (MDS) dated [DATE], Resident #1 had a Brief Interview for Mental Status (BIMS) score of 0 (severe cognitive deficit.) The resident was totally dependent on staff for toileting and transfers, and required substantial assistance with putting on and taking off footwear and lower body dressing. The resident had a stage 2 pressure injury and treatments included pressure ulcer care, application of ointments/medications and application of dressings to feet. The resident was on Hospice care. The Care Plan updated on 2/19/25, showed that Resident #1 had impairment to skin integrity related to fragile skin and a decline in his cognition and physical condition. The resident required a program to maintain strength and mobility. Staff were to monitor for ability to complete the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the observation, staff interviews, and policy review the facility failed to reposition 1 of 3 reviewed (Resident #7). The facility reported a census of 45 residents. Findings include: Resident #7's Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had impairments in short term and long term memory, moderate impairment for daily decision making, inattention, and disorganized thinking as indicated by the staff. The document revealed diagnoses of Alzheimer's, Non-Alzheimer's Dementia, anxiety, and depression. The resident required substantial/maximal assistance for rolling in bed, and was dependent on staff for transfers. The document revealed the resident had a catheter, and was always incontinent of bowel. The document disclosed the resident was at risk for development of pressure ulcers and injuries, and treatments included pressure reducing devices for chair and bed. Resident #7's Care Plan, dated 3/5/25, identified a focus area indicating a risk for skin impairment related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #10's MDS assessment dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 13/15 indicating normal cognition. The document revealed diagnoses of cerebrovascular accident (stroke), hemiplegia (paralysis of 1 side of the body), and depression. The resident required substantial/maximal assistance for rolling in bed, and was dependent on staff for transfers. The document disclosed the resident was at risk for development of pressure ulcers and injuries, had a diabetic foot ulcer, and had pressure reducing devices for chair, bed, applications of ointments/medications other than to feet, and dressings to feet. Resident #10's Care Plan, dated 3/3/25, revealed the resident was at moderate risk for pressure ulcers. The document provided interventions for staff including pressure relieving cushion to the recliner, pressure relieving device to w/c, and an air mattress. The Electronic Medical Record (EMR) Clinical Physician Orders dated 12/18/25 had an order for completion of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review the facility failed to provide interventions for pressure ulcer prevention for 1 of 3 residents reviewed, (Resident #1). Resident #1 had a pressure ulcer to the right heel and was found to be without his protective boots and without the ordered treatment dressing. The facility reported a census of 45 residents. Findings include: The MDS (Minimum Data Set) assessment identifies the definition of pressure ulcers: Stage I is an intact skin with non-blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have a visible blanching; in dark skin tones only it may appear with persistent blue or purple hues. Stage II is partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, without slough (dead tissue, usually cream or yellow in color). May also present as an intact or open/ruptured blister. Stage III Full thickness tissue loss. Subcutaneous fat may be visible but bone, tendon or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, and staff interviews, the facility failed to protect a resident from a possible accident and injury by pushing the resident in a wheelchair without foot rests for 1 of 5 residents (Resident #12). The facility reported a census of 45 residents. Findings include: Resident #12's Minimum Data Set (MDS) dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 10 out of 15 which indicated moderate cognitive impairment. The MDS included diagnoses of non-Alzheimer's Dementia, and Depression. It revealed the resident required partial or moderate assistance for sit to/from stand positions, and transfers to/from bed, wheelchair and toilet. It further indicated the resident utilized a manual wheelchair and required partial/moderate assistance for 50 ' with 2 turns, and partial/moderate assistance for 150 ' in a hallway. Resident #12's Care Plan revealed a focus area of Activities of Daily Living (ADLS) self care performance deficit with interventions included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, and policy review, the facility failed to identify target behaviors for psychotropic medication use for 2 of 2 residents reviewed (Residents #10, #18). The facility reported a census of 45 residents. Findings include: 1. Resident #10's MDS assessment dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 13/15 indicating normal cognition. The document revealed diagnoses of cerebrovascular accident (stroke), hemiplegia (paralysis of 1 side of the body), and depression. It included the resident had no episodes of little interest/pleasure in doing things, feeling down/depressed, social isolation, hallucinations, delusions, physical/verbal behavior towards others, or behaviors not directed at others. The document revealed the resident rejected care 1-3 days during the reporting period. The MDS revealed Resident #10 took antidepressant medication during the last 7 days of the assessment period. Review of Resident #10's Electronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure that staff followed Enhanced Barrier Precautions (EBP) while providing wound treatments for 1 of 1 resident reviewed (Resident #1). The facility reported a census of 45 residents. Findings include: According to the Minimum Data Set (MDS) date 2/14/25, Resident #1 had a Brief Interview for Mental Status (BIMS) score of 0 (severe cognitive deficit.) The resident was totally dependent on staff for toileting and transfers, and required substantial assistance with putting on and taking off footwear and lower body dressing. The resident had a stage 2 pressure injury and treatments included pressure ulcer care, application of ointments/medications and application of dressings to feet. The resident was on Hospice care. The Care Plan updated on 2/19/25, showed that Resident #1 had impairment to skin integrity related to fragile skin and a decline in his cognition and physical condition. He was admitted to Hospice services on 1/25/25. He had padded, protective boots that he was to wear as allowed. A wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-06 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on previous CMS-2567 review, staff interview and facility policy review the facility failed to ensure a comprehensive, effective Quality Assessment and Performance Improvement (QAPI) program. The facility reported a census of 47 residents. Findings include: Review of the Department of Inspections, Appeals and Licensing (DIAL) website under the facility's visit history revealed repeated deficient practices identified during the facility's annual survey and complaint investigation on 2/15/24 and the facility's annual survey, complaint and facility reported incident investigation on 1/21/25. The repeat deficiencies cited included: 1. F636- Comprehensive Assessments and Timing 2. F637- Comprehensive Assessment After a Significant Change 3. F638- Quarterly Assessment at least Every 3 Months 4. F640- Encoding/Transmitting Resident Assessment 5. F656- Develop and Implement Comprehensive Care Plan 6. F658- Services Provided Meet Professional Standards 7. F684- Quality of Care 8. F865- QAPI Program and Plan 9. F880- Infection Prevention and Control The QAPI Facility Plan dated December…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-06 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and facility policy, the facility failed to ensure bed hold notice was signed by residents and/or the resident's responsible person when residents transferred out of the facility and failed to provide written notice of bed hold for 4 of 4 residents reviewed, (Residents #23, #24, #28 and #33). The facility reported a census of 47 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] for Resident #24 documented diagnoses of chronic obstructive pulmonary disease (COPD), respiratory failure and dependence on supplemental oxygen. The MDS showed the Brief Interview for Mental Status (BIMS) score of 14, indicating no cognitive impairment. Review of Resident #24's Census Tab revealed the following information: a. 1/14/25- stop billing b. 1/20/25- active Review of Progress Notes revealed the following: a. On 1/14/25 at 11:35 a.m., resident left per facility van to go to local emergency room (ER). b. On 1/14/25 at 3:28 p.m., resident was admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview and the MDS 3.0 Resident Assessment Instrument User's Manual the facility failed to complete and/or submit MDS assessments in a timely manner for 4 of 37 residents reviewed, (Resident #23, #36, #39 and #96). The facility reported a census of 47 residents. Findings include: 1. On [DATE] at 10:56 AM a review of Resident #23's Minimum Data Set (MDS) tab in his Electronic Health Record (EHR) revealed the most recent MDS was completed on [DATE] with a listed description as Significant Change. A Progress Note dated [DATE] at 7:39 AM documented Resident #23 was sent to the emergency room (ER). At 10:32 AM a Progress Note documented he was being admitted to the hospital and his Power of Attorney (POA) was aware. The facility failed to complete a discharge assessment once he was transferred and admitted to the hospital on [DATE]. 2. On [DATE] at 11:12 AM a review of Resident #36's MDS tab in his EHR revealed his End of Prospective Payment System (PPS) Part A Stay dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical observation, record review and staff interview the facility failed to develop comprehensive care plans for continuous positive airway pressure (CPAP), pain management, urinary tract infection, catheter, and hospice services for 4 out of 22 residents reviewed, (Residents #21, #24, #28 and #33). The facility reported a census of 47 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] for Resident #21 documented the Brief Interview for Mental Status (BIMS) score of 15, which indicated no cognitive impairment. The MDS showed diagnoses of anemia, coronary artery disease and heart failure. The MDS also showed Resident #21 experienced shortness of breath or trouble breathing when laying flat. The Physician Orders showed on 10/17/24 a CPAP ordered for at night and every evening. Review of the Care Plan for Resident #21 showed the facility failed to develop a comprehensive care plan for the need and usage of the CPAP. Observation on 1/18/25 at 9:49 AM showed Resident #21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-06 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop resident-specific care plans for 4 of 22 residents reviewed, (Resident #31, #11, #39 and #32). The facility reported a census of 47 residents. Findings include: 1) According to the Minimum Data Set (MDS) dated [DATE], Resident #31 had a Brief Interview for Mental Status (BIMS) score of 14 (intact cognitive ability). The resident required moderate assistance with toileting hygiene, lower body dressing, and toileting transfers. His diagnosis included; renal insufficiency, peripheral vascular disease, and hip fracture. Resident #31 did not have a pressure injury upon admission on [DATE] and staff were to provide a pressure reducing device for his chair and bed. The Care Plan last reviewed on 8/30/24, showed Resident #31 had insomnia and chronic fatigue. He did not participate in activities and preferred to stay in his room. The resident required 1-2 staff assistance with a walker for transfers and he was encouraged to use the call…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-06 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review facility failed to monitor for expired medications, and failed to document open dates on insulin medications for 6 of 6 resident reviewed, (Resident #31, #32, #47, #54, #30 and #27). The facility reported a census of 47 residents. Findings include: On 1/29/25 at 6:02 AM the oncoming nurse Staff R Registered Nurse (RN) just started her shift for the day and looked through the bubble pack cards of narcotics in the medication cart. Staff R said that the pharmacy would document the dates on the back when the medications should be destroyed. She said that if there were no dates documented, the rule of thumb was 6 months from delivery. Hydrocodone for Resident #31 delivered on 6/7/24 expired 12/7/2024. Hydrocodone for Resident #32 delivered on 7/15/24 expired 1/15/2025. On 1/28/25 at 7:45 AM the following insulin pens were found in the medication cart without documentation of the dates that they were opened: a. Resident #47 Lantus delivery on 1/8/25. b. Resident #54 Xultophy insulin delivery date of 12/31/24 c. Resident #30 Gargine insulin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, facility investigative file review, resident and staff interviews, and policy review the facility failed to treat 1 of 3 residents (Resident #5) with dignity while assisting with cares and during transfers. The facility reported a census of 47 residents. Findings include: 1. According to the quarterly Minimum Data Set (MDS) assessment tool with a reference date of 7/26/24 Resident #5 had a Brief Interview of Mental Status (BIMS) score of 15. A BIMS score of 15 suggested the resident had no cognitive impairment. Resident #5 did not display behaviors during the review period and was not resistive to cares. The MDS documented the following diagnoses for Resident #5: UTI, heart failure, Parkinson's disease, depression, osteoarthritis, overweight, insomnia, chronic pain. The Care Plan focus area with a revision date of 8/8/2022 documented Resident #5 had self-care deficit related to tremors with weakness. The Care Plan documented she required the assistance of one staff with personal cares. A Progress Note dated 10/15/2024 at 11:30 AM documented resident's eyes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, policy review and record review the facility failed to complete a comprehensive Minimum Data Set (MDS) as directed by the Centers for Medicaid and Medicare Services (CMS), Resident Assessment Instrument (RAI) Version 3.0 Manual assessment for 3 of 4 residents reviewed, (Residents #50, #51 and #149). The facility reported a census of 47 residents. Findings include: The Centers for Medicaid and Medicare Services (CMS) Resident Assessment Instrument (RAI) Version 3.0 Manual dated October 2023 defined an annual assessment as a comprehensive assessment for a resident that must be completed on an annual basis (at least every 366 days) unless the facility completed a significant change status assessment or a significant correction to the prior quarterly assessment since the previous comprehensive assessment. The Assessment Reference Dates (ARD) must be set within 366 days after the ARD of the previous comprehensive assessment and within 92 days of the quarterly or SCQA (ARD of previous Quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility record review and staff interviews the facility failed to complete a significant change MDS within 14 days of the facility recognizing the resident had a significant change for 1 out of 22 residents reviewed, (Resident #33). The facility reported a census of 47. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #33 documented diagnoses of stroke, cancer and hypertension. The MDS showed the Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment. Review of Resident #33's Census status revealed 12/13/24 primary payer of hospice private. Review of residents Progress Notes revealed the following: a. On 12/13/24 at 1:46 p.m., resident admitted back to facility from hospitalization. Power of Attorney elected to move forward with hospice admission. Resident will be admitted to hospice today. b. On 12/16/24 at 9:39 a.m., hospice will manage anxiety medications. Review of the care plan with a revision date of 1/27/25 lacked documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, policy review and record review the facility failed to complete a Quarterly Minimum Data Set (MDS) as directed by the Centers for Medicaid and Medicare Services (CMS), Resident Assessment Instrument (RAI) Version 3.0 Manual assessment for 3 of 3 residents reviewed, (Resident #19, #39 and #49). The facility reported a census of 47 residents. 1. Review of Resident #19's Minimum Data Set (MDS) tab in her Electronic Health Record (EHR) revealed a Quarterly MDS assessment was completed on 6/28/2024. A second Quarterly MDS assessment was completed on 11/29/2024. The Quarterly MDS assessment completed on 11/29/2024 was completed five months after the 6/28/2024 Quarterly assessment was completed. 2. Review of Resident #39's MDS tab in his EHR revealed an admission MDS assessment was completed on 7/10/2024. A Quarterly MDS assessment was completed on 12/6/2024. The Quarterly MDS assessment completed on 12/6/2024 was completed five months after the 7/10/2024 admission MDS was completed. The facility failed to complete the Quarterly assessments every three months. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy and staff interview the facility failed to provide accurate assessments on residents to reflect the residents current needs for 1 of 22 residents reviewed, (Resident #33). The facility reported a census of 47 residents. Findings include: 1.The Minimum Data Set (MDS) assessment dated [DATE] for Resident #33 documented diagnoses of stroke, cancer and hypertension. The MDS showed the Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment. Review of the MDS dated [DATE] revealed the following information: a. Resident had a pressure ulcer or injury, a scar over bony prominence, or a non-removable dressing device. b. Question of does this resident have one or more unhealed pressure ulcers or injury was answered yes. c. Number of stage 2 pressure ulcers was answered 1. Interview on 2/3/25 at 3:00 p.m., with Staff J, Director of Nursing (DON) revealed Resident #33 does not have a pressure ulcer and Staff U, DON revealed Resident #33 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy and staff interview the facility failed to provide a written summary of the baseline care plan for 3 of 22 residents reviewed, (Resident #24, #28 and #41). The facility reported a census of 47 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] for Resident #24 documented diagnoses of chronic obstructive pulmonary disease (COPD), respiratory failure and dependence on supplemental oxygen. The MDS showed the Brief Interview for Mental Status (BIMS) score of 14, indicating no cognitive impairment. Review of Resident #24's Census tab revealed an admission date of 1/2/25. Review of Resident #24's record lacked documentation that facility staff reviewed the initial care plan with the resident or her representative or provided a copy of the baseline care plan to the resident or her representative. 2. The MDS assessment dated [DATE] for Resident #28 documented diagnoses of hypertension, non-Alzheimer's Dementia and coronary artery disease.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that staff followed physicians' orders for 2 of 22 residents reviewed, (Resident #31 and #39). Staff failed to contact the physician with high blood pressures for Resident #31. Resident #39 had an order for anti-anxiety medication, staff failed to utilize and document as ordered. The facility reported a census of 47 residents. Findings include: 1) According to the Minimum Data Set (MDS) dated [DATE], Resident #31 had a Brief Interview for Mental Status (BIMS) score of 14 (intact cognitive ability). The resident required moderate assistance with toileting hygiene, lower body dressing, and toileting transfers. His diagnosis included; renal insufficiency, peripheral vascular disease, and hypertension. The Care Plan last reviewed on 8/30/24, showed Resident #31 had insomnia and chronic fatigue. He did not participate in activities and preferred to stay in his room. The resident had hypertension, staff were to provide daily blood pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews with staff and Hospice Nursing, record and medication review, the facility failed to assess residents and ensure they had appropriate interventions for 3 of 22 residents reviewed, (Resident #152, #33 and #24). Resident #11 had an unwitnessed fall that resulted in a fracture, staff failed to send her to the hospital for observation until 6 hours later and failed to document neurological assessments. Residents #33 and #24 missed medication doses because they were not available at the facility. The facility reported a census of 47 residents. Findings include: 1) According to the MDS dated [DATE], Resident #152 had a BIMS score of 12 (moderate cognitive deficits.) She used a walker and wheelchair for mobility. Resident #152 required set up assistance for hygiene and eating and was independent with sit to stand, toileting, transfer and walking 10 feet. The resident had diagnoses that included; hip fracture, cerebrovascular accident. The resident did not have any pain in the 5 day look back period.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interviews and policy reviews, the facility failed to change and label oxygen tubing for 1 of 2 residents reviewed, (Resident #24). The facility reported a census of 47. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] for Resident #24 documented diagnoses of chronic obstructive pulmonary disease (COPD), respiratory failure and dependence on supplemental oxygen. The MDS showed the Brief Interview for Mental Status (BIMS) score of 14, indicating no cognitive impairment. Observation on 1/27/25 at 11:04 a.m., revealed Resident #24 wearing oxygen tubing with supplemental oxygen running. Observation further revealed the oxygen tubing lacked a date of application. Interview on 1/27/25 at 11:04 a.m., with Resident #24 revealed she has a CPAP machine that she is to be wearing when she is sleeping and napping and she has had to argue with the staff to put it on. Resident #24 further revealed that on 1/26/25 she had to argue with the staff to apply it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview the facility failed to identify specific targeted behaviors related to high risk medications in 1 out of 7 sampled residents reviewed, (Resident #24). The facility reported a census of 47 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #24 documented diagnoses of chronic obstructive pulmonary disease (COPD), respiratory failure and dependence on supplemental oxygen. The MDS showed the Brief Interview for Mental Status (BIMS) score of 14, indicating no cognitive impairment. Interview on 1/27/25 at 11:04 a.m., with Resident #24 revealed she takes hydroxyzine as needed for her claustrophobia. Resident #24 continued that she has asked for it and she has not gotten it and it makes it hard for her to be able to wear her machine at night and then she cannot sleep well. Review of Resident #24's January Medication Administration Record revealed the following orders: a. Hydroxyzine 1 tablet every 24 hours as needed for anxiety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that resident records reflected accurate care provided for 2 of 22 residents reviewed, (Resident #149 and #31). The facility reported a census of 47 residents. Findings include: 1) According to the Minimum Data Set (MDS) dated [DATE] Resident #149 had a Brief Interview for Mental Status (BIMS) score of 15. She used a feeding tube for medications and nutrition. The Care Plan updated on 8/30/24, showed that she was at risk for aspiration and altered nutritional status related to enteral feeding. Staff were to evaluate and report significant changes to the physician as needed. On 1/27/25 at 4:55 AM, Staff O, Licensed Practical Nurse (LPN.) prepared and administered medications and nutritional supplement for Resident #149 and said that she did not take anything in by mouth. A review of the clinical record revealed a fax sent to the doctor on 12/24/24 at 12:05 PM, where staff reported that the resident had a significant weight loss. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Observation on 2/3/25 at 10:50 a.m, included observation of Resident #24's catheter bag laying directly on the floor. The catheter bag lacked a privacy cover. Facility did not provide a policy on catheter bags not touching the floor. Interview on 2/6/25 at 9:11 a.m., with the Director of Nursing revealed the catheter bag should not ever be on the floor. Based on observation, interview and record review the facility failed to implement infection control practices for 2 of 22 residents reviewed, (Resident #149 and #24). While staff provided nutrition and medications through a feeding tube, she failed to wear all of the required Personal Protective Equipment (PPE). The nurse stood on the resident's oxygen tubing while providing care to Resident #149. The urinary catheter bag for Resident #24 was laying on the floor. The facility reported a census of 47 residents. Findings include: 1) According to the Minimum Data Set (MDS) dated [DATE] Resident #149 had a Brief Interview for Mental Status (BIMS) score of 15. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-15 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on document review, resident interview, and staff interview the facility failed to provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. The facility reported a census of 47 residents. Findings include: 1. The MDS dated [DATE] documented Resident #4 had a Brief Interview for Mental Status (BIMS) of 15, indicating no cognitive impairment. On 2/13/24 at 7:28 AM Resident #4 stated during the weekend of 2/10/24 and 2/11/23 the staff in the kitchen did not show up. The facility had the Certified Nurse Aide (CNA's) cook and serve the evening meal. Resident #4 added they had one other weekend where no one from the kitchen showed up to work, as well. On 2/13/24 at 4:25 PM Staff L, CNA, said she had to work in the kitchen on 2/10/24. Staff L stated she cooked grilled cheese and eggs. Staff L reported the macaroni salad was already prepared. Staff L explained they didn't have anyone in the dietary department. Staff L reported the morning shift cook…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-15 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on document review, staff interview, and policy review the facility failed to properly review the facility assessment annually with the minimum staff required. The facility reported a census of 47 residents. Findings include: The undated and unsigned Facility Assessment, revealed a paragraph in which the facility had an average census of 46 residents for 2023. During an interview 2/13/24 at 1:06 PM, the Administrator reported they should review the Facility Assessment annually. He usually just typed the revision date on the form as to when it is reviewed. The Administrator added they update the facility assessment after the end of each year, and he changed the date in the documentation. During a follow up interview on 2/13/24 at 1:14 PM the Administrator revealed he expected the facility assessment to be reviewed annually by the required members, signed, and dated when done. The Administrator added the facility didn't have a policy to review as the facility followed the standards of practice and the set of regulations.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-15 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review, staff interview, and policy review the facility failed to properly monitor and identify current issues in a timely manner. The facility reported a census of 47 residents. Findings include: Review of Performance Improvement Plans (PIPs) revealed there were no PIPs to review. During an interview 2/14/24 at 9:01 AM Staff J, Chief Operating Officer/Minimum Data Set (MDS) Coordinator/Care Plan Coordinator, reported she hasn't been good at completing the Care Plans and the MDS'. Staff J added she didn't know which resident Care Plans, and MDS assessments got completed in the last 6 months. Staff J reported she talked to corporate and the Administrator of the facility that she struggled to get the Care Plans completed. Staff J added that the facility's corporate Chief Executive Officer (CEO) spoke with her about not completing the MDS assessments and Care Plans. Staff J reported they completed a PIP to remove her from the MDS and Care Plan Coordinator role. Staff J could not recall the start date of the PIP. During an interview 2/15/24 at 8:57 AM the Administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-15 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on document review, staff interview, and policy review the facility failed to establish and implement written policies and procedures for the Quality Assurance and Performance Improvement (QAPI) plan. The facility reported a census of 47 residents. Findings include: The undated Quality Assessment and Assurance Committee Policy lacked guidance on policies or procedures for feedback, data collections systems, and monitoring. During an interview on 2/15/24 at 8:57 AM the Administrator reported he didn't know the expectations for the QAPI policy and procedure requirements. The Administrator added the staff could bring concerns to the Administrator, or Director of Nursing. The Administrator then revealed the facility does have a suggestion box for anonymous comments, but the facility is not currently working on any Performance Improvement Plans (PIP). The Administrator explained the facility didn't have policy to review as the facility followed the Federal regulations.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-15 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The Infection Prevention and Control Program revealed the last revision date completed as March 2020. During an interview 2/13/24 at 1:04 PM, the DON/Infection Preventionist (IP) reported that she didn't know if the infection control policy got reviewed annually. During an interview 2/13/24 at 1:06 PM the Administrator and the DON said they should review the policy annually. They type the revision date on the form as to when it is reviewed. The Administrator acknowledged the Infection Control Policy listed the last revised March 2020. The Administrator added he expected the facility to review the infection control policy annually, sign, and date it when they reviewed the document. The Administrator explained they didn't have a policy to review as the facility followed the set of Federal regulations and standards of practice. Based on observation, record review, policy review, and staff interview the facility failed to provide adequate infection prevention practices during medication administration for 1 of 8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-15 · tag F0895 — widespread
    Have a Compliance and Ethics Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review and policy review the facility failed to ensure the Administration conducted annual ethics trainings and reviewed the ethics policy on an annual basis. The facility reported a census of 47 residents. Findings include: Upon entry to the facility for the annual survey, it was discovered that the facility had 47 residents residing. According to Minimum Data Set (MDS) information submitted, there were just 22 residents. Further investigation revealed that many of the assessments had not been submitted in a timely manner. On 2/14/24 at 9:00 AM the Minimum Data Set (MDS) Coordinator reported the corporation hired her and she also owned a part of the company. She said that she understood that payment percentage was determined by the level of care that a resident required. She said that a resident that required a higher level of care would result in a higher pay rate and this was determined by the MDS assessment. When asked if it could be a conflict of interest to be part owner in the company, and the MDS coordinator, she responded that it could possibly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-15 · tag F0636 — pattern
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to complete a comprehensive Minimum Data Set (MDS) as directed by the Centers for Medicaid and Medicare Services (CMS) Resident Assessment Instrument (RAI) Version 3.0 Manual assessment for 4 out of 4 residents reviewed (Residents #11, #12, #124, and #151). Findings include: During the Entrance Conference on 2/12/24 at 11:00 AM, the facility reported a census of 47 residents. The Long-Term Care Survey Process form labeled MDS Indicator Facility Rate Report for the survey ending 2/15/24 generated by the MDS assessments completed by the facility listed a total number of assessments as 22. The Centers for Medicaid and Medicare Services (CMS) Resident Assessment Instrument (RAI) Version 3.0 Manual dated October 2023 defined an annual assessment as a comprehensive assessment for a resident that must be completed on an annual basis (at least every 366 days) unless the facility completed a significant change status assessment or a significant correction to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-15 · tag F0637 — pattern
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to submit change of condition assessment information for 2 of 2 residents reviewed (Residents #14 and #136). After Residents #136 and #14 began hospice services, the facility failed to complete the Minimum Data Set (MDS) assessment within the required timeframe as directed by the The Centers for Medicaid and Medicare Services (CMS) Resident Assessment Instrument (RAI) Version 3.0 Manual regarding a change in status. Findings include: The CMS RAI Version 3.0 Manual dated October 2023 indicated a significant change in status assessment (SCSA) is required to be performed when a terminally ill resident enrolls in a hospice program (Medicare-certified or State-licensed hospice provider) or changes hospice providers and remains a resident at the nursing home. The ARD must be within 14 days from the effective date of the hospice election (which can be the same or later than the date of the hospice election statement, but not earlier than). An SCSA must be performed regardless of whether an assessment was recently conducted on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-15 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on electronic health record review (EHR), policy review, and staff interviews the facility failed to complete quarterly comprehensive assessments for 4 of 4 residents reviewed (Residents #3, #4, #6, and #126) as directed by the Centers for Medicaid and Medicare Services (CMS) Resident Assessment Instrument (RAI) Version 3 Manual. Finding include: The CMS RAI Version 3 Manual dated October 2023 regarding the assessment schedule directed an Omnibus Budget Reconciliation Act of 1987 (OBRA) assessment (comprehensive or Quarterly) is due every quarter unless the resident is no longer in the facility. There must be no more than 92 days between OBRA assessments. An OBRA comprehensive assessment is due every year unless the resident is no longer in the facility. There must be no more than 366 days between comprehensive assessments. PPS assessments follow their own schedule. See Chapter 2 for details. 1. Resident #3's Clinical-MDS listed the Next Qtrly (Quarterly): Assessment Reference Date (ARD) Quarter (Q)1: 12/25/23, directed to complete by 1/8/23. The list lacked a completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-15 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on chart review and interviews the facility failed to transmit Minimum Data Set (MDS) resident assessment information as directed by the The Centers for Medicaid and Medicare Services (CMS) Resident Assessment Instrument (RAI) Version 3.0 Manual within 14 days from the date the Registered Nurse (RN) certifies completion of the Care Area Assessment for 4 of 4 residents (Residents #7, #8, #22, and #154) reviewed. Findings include: During the Entrance Conference on 2/12/24 at 11:00 AM, the facility reported a census of 47 residents. The Long-Term Care Survey Process form labeled MDS Indicator Facility Rate Report for the survey ending 2/15/24 generated by the MDS assessments completed by the facility listed a total number of assessments as 22. The CMS RAI Version 3 Manual dated October 2023 directed the following: a. Encoding Data: Within 7 days after completing a resident ' s MDS assessment or tracking record, the provider must encode the MDS data (i.e., enter the information into the facility's MDS software). The encoding requirements are as follows: For a comprehensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-15 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provided adequate fluids for 4 of 4 residents reviewed (Residents #14, #125, #145, and #159). When Resident #14 went to the hospital for high blood glucose levels, they diagnosed her with dehydration. Resident #125 required a feeding tube with free water 4 times a day. The Medication Administration Record (MAR) lacked documentation indicating they received the order as written. Residents #145 and #159 reported that their water pitchers did not get filled on a daily basis. Findings include: 1. According to the Minimum Data Set (MDS) dated [DATE], Resident #14 had a Brief Interview for Mental Status (BIMS) score of 3, indicating severe cognitive deficit. Resident #14 required totally dependence from two persons for locomotion, dressing, and toilet use. Resident #14 required extensive assistance from one person with eating. The MDS included diagnoses of type 2 diabetes mellitus, chronic kidney disease, vascular dementia, and anxiety disorder.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident, and staff interviews, the facility failed to failed to implement offloading procedures to decrease pressure for 1 of 3 residents as directed by their Care Plan (Resident #137). Resident #137's Care Plan directed to use a pressure relieving pad while in his chair. Multiple observations revealed Resident #137 sat in his reclining chair (recliner) without a pressure relieving pad. Resident #137 reported his buttocks hurt. Findings include: Resident #137's Minimum Data Set (MDS) assessment dated [DATE] indicated he required total assistance of 2 people for bed mobility, transfers, and used a manual wheelchair for all mobility. The assessment reflected Resident #137 had a risk for developing pressure ulcers/injuries, but did not have any unhealed pressure ulcers/injuries. Resident #137's skin and ulcer/injury treatments included: pressure reducing device for chair, pressure reducing device for bed, turning/repositioning program, nutrition or hydration program,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that staff administered medications according to physician's orders for 2 of 2 reviewed (Resident #132 and #159). According to the Medication Administration Record (MAR) on the weekend of February 10th and 11th, Residents #132 and #159 did not get their scheduled insulin. Findings include: 1. According to the Minimum Data Set (MDS) dated [DATE], Resident #132 had a Brief Interview for Mental Status (BIMS) score of 4 (severe cognitive deficit). She required supervision with eating and hygiene, and required substantial assistance with sit to stand and toileting. The resident received insulin injections 7 days a week. The care plan updated on 7/21/22, showed that Resident #132 had self-care deficits related to scoliosis with dementia. She was at nutritional risk related to diagnosis of type 2 diabetes and was taking oral agent metformin, Trulicity, and long insulin glargine. Staff were directed to administer medications as ordered and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review the facility failed to provide accurate and timely assessment and interventions for 2 of 17 residents reviewed (Resident #14 and #3). Resident #14 had a diagnosis of type 2 diabetes. On the early morning of 11/16/23 she had a change in condition and staff failed to obtain a blood glucose level or set of vitals until 4 hours later. She was then sent to the hospital with Diabetic Ketoacidosis and a blood glucose level of 434 milligrams per deciliter (mg/dL) (normal range being 80-130 mg/dL). Resident #3 reported that she had pain at her stoma site and cream relieved the pain. Staff failed to provide the treatments to her stoma that provided her relief. Findings include: 1. According to the Minimum Data Set (MDS) dated [DATE], Resident #14 had a Brief Interview for Mental Status (BIMS) score of 3, indicating severe cognitive deficit. The resident was totally dependent on two staff for locomotion, dressing and toilet use. The resident required extensive assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-15 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and policy review the facility failed to prepare, serve, and distribute food in accordance with professional standards. The facility reported a census of 47 residents. Findings include: On 2/12/24 from 12:10 PM to 12:35 PM observed Staff F continue to wear the same gloves without hand hygiene as she touched pot holders, carry plates, and deliver plates to 3 residents in the dining room after grabbing door handles to exit and enter the kitchen, handles on pans, and opening the freezer doors. With the same gloves, watched Staff F prepare a plate for a resident and then cook an egg for another resident. Witnessed Staff F crack an egg, remove her gloves, then perform hand hygiene. During an interview 2/12/24 at 1:22 PM, Staff G, Certified Dietary Manager, said she expected good hand hygiene while serving, prepping food, and serving meals. During an interview 2/12/24 at 3:25 PM the Administrator reported he expected proper hand hygiene, applying gloves, and removing gloves at the appropriate times when preparing or distributing food. The undated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2025-03-07 for 76 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
AMICK, STEPHANIEIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; LIMITED PARTNERSHIP INTEREST; ADP OF THE SNFsince 01/01/2018
DEWITT, JOSEPHIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; LIMITED PARTNERSHIP INTEREST; ADP OF THE SNFsince 01/01/2016
HENGGELER, PATRICKIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; LIMITED PARTNERSHIP INTERESTsince 01/01/2016
JP SENIOR MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2016
NIELSEN, TIMIndividualOPERATIONAL/MANAGERIAL CONTROLsince 04/05/2021
LOSEE, JASONIndividualADP OF THE SNFsince 01/01/2024

CMS files one row per role, so the 15 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.4M
Net patient revenuemost recent cost report
+6.7%
Operating marginrevenue minus expenses
$391K
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 4%Other / private 30%

This home reported $391K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$274per resident / day
operating cost
$8,330per month
≈ monthly operating cost
$294per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165615. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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