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Garden View Care Center

1200 West Nishna Road, Shenandoah, IA 51601 · For profit - Limited Liability company · 50 certified beds · (712) 246-4515 Medicare & Medicaid certified

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Special Focus Facility (federal watch list)Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0744)6 immediate-jeopardy citations$137,835 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it’s on the federal Special Focus watch list for a persistent pattern of problems
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0609, F0610) — most recent Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 6 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (111) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $137,835 in federal fines (most recent 2025-12-08)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

/5
CMS overall
Not rated — CMS suppresses ratings for Special Focus Facilities
Health inspectionSurveyor-assigned, ranked within your stateInspector-verifiedNot rated — CMS suppresses ratings for Special Focus Facilities
StaffingFrom payroll records (PBJ)Not rated — CMS suppresses ratings for Special Focus Facilities
Quality measuresSelf-reported by the facilityNot rated — CMS suppresses ratings for Special Focus Facilities

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
811 South Ave
Pharmacy
705 S Fremont St · (712) 246-4033 · Call to confirm hours
Grocery
1007 Fremont St · (712) 246-5160 · Call to confirm hours
Park
604 Park Ave · (712) 246-1061 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measuresNot rated — CMS suppresses ratings for Special Focus Facilities

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2025-07, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

CMS has published no overall rating for this home since 2025-07 — most often because it is a Special Focus Facility, whose rating CMS withholds. The line above is where the record stops; we do not carry the last star forward, and it is not this home’s rating today.

Overall ratingnot rated now
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.5%17.1%15.4%worse
Long-stay residents who lose too much weight9.9%4.6%5.4%worse
Long-stay residents with a catheter left in their bladder3.1%1.5%0.9%worse
Long-stay residents with a urinary tract infection2.1%2.4%2.0%typical
Long-stay residents with depressive symptoms2.4%4.2%6.5%better
Long-stay residents who were physically restrained0.7%0.2%0.1%worse than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.4%3.8%3.3%better
Long-stay residents whose ability to walk worsened17.8%16.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication17.2%20.8%18.9%typical
Long-stay residents given the seasonal flu vaccine97.4%95.3%95.3%typical
Long-stay residents with pressure ulcers10.5%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control21.9%25.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table28.9%19.5%17.1%worse
Long-stay hospitalizations per 1,000 resident days3.201.491.67worse
Long-stay outpatient ER visits per 1,000 resident days4.652.081.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.5%U.S. median 10.7%
Went back to hospital
0.17U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 16% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 5.7–15.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.381.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.72
RN hours/ resident / day
0.63
LPN hours/ resident / day
2.97
Aide hours/ resident / day
4.33
Total nurse hours/ resident / day
0.44
RN hoursweekends
55.3%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 50 beds and averages 32.6 residents a day — about 65% occupied, or roughly 17 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.33 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.72 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.97 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.56 hrs/resident/day on weekends vs 4.64 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 0.84 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

24
deficiencies at the latest standard inspection (2025-12-08)
11
at the previous standard inspection (2025-04-10)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

111 citations, most serious first. The 20 most serious are shown; the remaining 91 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-12-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Electronic Health Records (EHR), document review, staff interviews, resident interview and policy review the facility failed to prevent neglect when Staff A refused to provide or delayed providing suctioning for Resident #34 who was dependent on staff assistance for his tracheostomy (breathing tube in the neck). Resident #34 stated Staff A, Licensed Practical Nurse (LPN) refused to suction him nearly nightly when he worked at the facility. The resident experienced psychosocial harm as evident by severe anxiety, fear of being unable to breath and dying. Staff A worked at the facility 9/17/25 - 11/12/25 on the overnight shift with the last day of training with a second nurse on 10/4/25. Schedule documented Staff A was the only nurse when working the overnight shift when scheduled. Resident #34 stated he would have to turn the call light on 3 or 4 times before Staff A would complete the suctioning. The State Agency informed the facility of the Immediate Jeopardy (IJ) that began as of October 6, 2025 on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-12-08 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Electronic Health Records (EHR), document review, staff interviews, resident interview and policy review the facility failed to investigate the allegation of neglect, failed to separate Staff A, Licensed Practical Nurse (LPN) from Resident #34 and failed to take corrective actions to prevent further abuse/neglect of Resident #34. Resident #34 stated Staff A would refuse to provide or delayed providing suctioning to Resident #34 who was dependent on staff assistance for his tracheostomy (breathing tube in the neck) frequently. Resident #34 explained he would have to call the Certified Nursing Assistants (CNA's) with the call light 3 or 4 times before his tracheostomy would be suctioned by Staff A. Staff A worked at the facility from 9/17/25 - 11/12/25 on the overnight shift with the last day of training with a second nurse on 10/4/25. Schedule documented Staff A was frequently the only nurse who worked the overnight shift when scheduled. The State Agency informed the facility of the Immediate Jeopardy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-09-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy, and staff interviews, the facility failed to prevent physical and verbal abuse of Resident #2 and Resident #5. On 8/26/24 between 5:00 pm and 5:30 pm, a CNA witnessed another CNA physically and verbally abuse Resident #2 and Resident #5. The investigation revealed the same CNA had a history of verbally and physically abusing Resident #2 and Resident #5 without being separated. This failure resulted in residents living at the facility exposed to the actual abuse and the potential of abuse therefore causing an Immediate Jeopardy to the health, safety, and security of the resident. The State Agency informed the facility of the Immediate Jeopardy (IJ) that began as of August 26, 2024 on September 8, 2024 at 11:30 a.m The facility staff removed the IJ on September 8, 2024 through the following actions: -Resident and staff interviews to determine any unreported incidence of abuse conducted on 8/28-29/24. -All Staff are educated on Abuse types, Reporting Requirements, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-09-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy, and staff interviews, the facility failed to report an allegation of abuse to the Iowa Department of Inspections & Appeals and Licensing (DIAL) within 2 hours of an allegation of physical and verbal abuse of Resident #2 and Resident #5. On 8/26/24 between 5:00 pm and 5:30 pm, a CNA witnessed another CNA physically and verbally abuse Resident #2 and Resident #5. The CNA stated she reported the physical abuse of Resident #2 to a nurse on 8/26/24 between 5:00 pm - 5:30 pm. Neither the CNA nor the nurse reported the physical abuse to the state agency or the administration. The investigation revealed the same CNA had history of verbally and physically abusing Resident #2 and Resident #5 and those allegations were also not reported. This failure resulted in residents living at the facility to be exposed to actual abuse and the potential of abuse therefore causing an Immediate Jeopardy to the health, safety, and security of the resident. The State Agency informed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-09-11 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility document review, staff interviews and policy review, the facility failed to separate an alleged CNA abuser to prevent further verbal and physical abuse of Resident #2 and Resident #5 and failed to complete a comprehensive investigation immediately. On 8/26/24 between 5:00 pm and 5:30 pm, a CNA witnessed another CNA physically and verbally abuse Resident #2 and Resident #5. The CNA stated she reported the physical abuse of Resident #2 to a nurse on 8/26/24 between 5:00 pm - 5:30 pm. The CNA stated the nurse never assessed the area. The CNA continued to work with Resident #2 and Resident #5 after the CNA witnessed the abuse. On 8/27/24 the staff identified a bruise to the upper left side of Resident #2's chest in the shape of fingers. Upon investigation of the bruises on Resident #2, it was identified the same CNA had history of verbally and physically abusing Resident #2 and Resident #5. This failure resulted in residents living at the facility to be exposed to actual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-09-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interviews, and policy review the facility failed to protect residents from possible accidents and injuries for 2 of 3 residents (Resident #1, Resident #9) reviewed for wandering and elopement. The facility failed to change the door code after knowledge of a resident who presented as an elopement risk knew the code and failed to ensure that door alarms worked properly. On 8/25/24 at 9:00 PM. facility staff realized Resident #1 was not in the building. The resident was last seen at 8:30 PM, and the police found the resident in Walmart around 10:00 PM. Resident #1 had a history of exit seeking behaviors, could enter the code to the front door to exit without setting off the alarm, and had presented with exit seeking behaviors the day of the elopement. When Resident #1 returned to the facility through the front door the Wanderguard System (WGS) alarm did not go off. The facility reported 3 residents wore WGS bracelets and the WGS for the main entry was last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-12-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, provider interview, hospital reports and clinical record review the facility failed to ensure that residents received accurate and timely assessment and intervention for 1 of 2 residents reviewed (Resident #1). Early in November 2025, Resident #1 was found to have a Urinary Tract Infection (UTI) and was put on an antibiotic. He continued to be febrile (elevated temperature) off and on throughout the month. Staff failed to provide timely and consistent assessments to include vital signs, and failed to contact the doctor with continued fever. On December 1, 2025, Resident #1 was admitted to the hospital with urosepsis (severe life threatening infection in the blood that originated from a UTI). The facility reported a census of 37 residents. Findings include:The Minimum Data Set (MDS) dated [DATE], showed that Resident #1 had a Brief Interview for Mental Status (BIMS) score of 3 (severe cognitive deficits.) He was totally dependent on staff for dressing, eating, hygiene, transfers and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-12-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, electronic medical record (EMR) reviews, staff interviews, and facility policy review, the facility failed to provide respiratory care and services in accordance with professional standards of practice for 1 of 2 residents (Resident #22) reviewed, requiring the use of oxygen and nebulizer treatments. The facility reported a census of 37 residents. Findings include: The Minimum Data Set (MDS) for Resident #22 revealed a Brief Interview for Mental Status (BIMS) score of 14/15 indicating normal cognition. The document revealed diagnoses of dependence on supplemental oxygen, diabetes mellitus, anxiety disorder, depression, chronic obstructive pulmonary disease (COPD) and respiratory failure. The document disclosed the resident received oxygen therapy, and was prescribed antidepressant, diuretic, antiplatelet and hypoglycemic medications. Resident #22's Care Plan dated 11/3/25 contained a problem area with continuous use of oxygen and was at risk for alterations in oxygen levels due to COPD, asthma and obstructive sleep apnea revised 4/23/25. The identified goal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, hospital document review, resident and staff interviews, and facility policy review, the facility failed to protect residents from possible accidents and injuries for 2 of 3 residents (Resident #13, and #39). The facility reported a census of 40 residents. Findings include: 1. Record review of the Minimum Data Set (MDS) 5 Day Medicare assessment for Resident #13, dated 5/7/24 documented a Brief Interview of Mental Status (BIMS) score of 13 indicating the resident cognitively intact. The document revealed the resident required dependence for toileting, bathing, lower body dressing, shoes, and partial moderate assistance for upper body dressing. The resident was dependent for rolling, lying to and from seated positions and transfers. Resident #13 had occasional bowel and bladder incontinence. Diagnoses included: orthostatic hypotension, renal insufficiency, hip fracture (fracture unspecified part of neck of left femur, subsequent for closed fracture with routine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, staff, and resident interviews the facility failed to have a nurse assess a 1 of 3 residents (Resident #3) after a fall, prior to moving him or put appropriate interventions in place when he experienced a change in condition of increased pain, new bruising, and swelling. The staff found Resident #3 on his knees in his room on Friday 5/19/23, while on the floor he complained of pain. A Certified Nurse Aide (CNA) reported he could not stand to see the resident uncomfortable, so he moved him to the bed before getting the nurse. When the nurse assessed the resident he denied pain, but said it did hurt before he got off the floor. He started to request as needed (PRN) pain medication on Saturday 5/20/23 and received at least a dose of pain medications each day until 5/24/23. After he started having pain on 5/20/23 (Friday), the nurse faxed the physician to update them on Resident #3's change in condition. The facility did not receive a response until 5/22/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-02 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family interviews, staff interviews, and policy review the facility failed to hold Care Conferences for 4 of 4 residents reviewed (Residents #6, #11, #12, #16). The facility failed to hold and document Care Plan Conferences that included the resident and/or the resident representative. The facility reported a census of 32 residents. Findings include: 1. Resident #6's Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 2/15 indicating severe cognitive impairment. The document included diagnoses of Non-Alzheimer's Dementia and anxiety. The Care Plan revised 5/15/26 included focus area and staff interventions for risk for falls, diversional activity deficit, communication deficit, psychotropic medications, hospice, behaviors, impaired cognitive function and self care. Review of the clinical record documentation revealed a Care Conference had not been held that included the resident's family and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-02 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility audit review, observations, resident interviews, staff interviews, and policy review the facility failed to provide professional standards of care by not providing treatments per physician orders, documenting treatments before completion, documenting provision of medications when not available, and providing medications outside of parameters for 4 of 5 residents reviewed (Residents #2, #3, #8, #20). The facility reported a census of 32 residents. Findings include: 1. The Minimum Data Set (MDS) for Resident #2, dated 3/25/26, included diagnoses of acquired absence of right leg below the knee and diabetes. The MDS indicated the resident had a surgical wound and a Brief Interview for Mental Status (BIMS) score of 15, indicating no cognitive impairment for decision-making. Resident #2's Treatment Administration Record (TAR) for 5/1/26 – 5/31/26 revealed a physician's order for left anterior knee distal, left medical knee, left below the knee amputation(BKA) (surgical wound):…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-02 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, resident interviews, staff interviews, and facility policy review the facility failed to provide oral care for 4 of 4 residents (Residents #1, #6, #2, #12) reviewed. The facility reported a census of 32 residents. Findings include: 1. Resident #1's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15/15 indicating normal cognition. The MDS documented diagnoses of atrial fibrillation, heart failure, and diabetes mellitus (DM). The document coded the resident required setup for grooming/hygiene tasks. The Care Plan revised 4/30/26 identified a problem area of self care deficit as evidenced by requiring assistance with activities of daily living (ADLs) revised on 4/30/26 with a staff intervention of need for 1 person assistance for oral care including encouraging care in the morning, afternoon and hour of sleep. The document included the resident had own teeth with some broken and for staff to assist with oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-02 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews, and policy review the facility failed to provide nursing staff to assure residents safety by not responding to call lights in a timely manner for 4 of 4 residents (Residents #10, #19, #21, #1) reviewed. The facility reported a census of 32. Findings include: 1. Resident #10's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15/15 indicating normal cognition. The document coded the resident was dependent upon staff for all self care activities including dressing, toileting hygiene, transfers, eating and grooming/hygiene. The document revealed the resident had an indwelling catheter and was always incontinent of bowel. The MDS Assessment documented a diagnosis of quadriplegia (paralysis of 4 limbs). The Care Plan revised on 4/29/26 identified a problem area of self care deficit revised on 4/29/26 with staff interventions of ensuring the call light was within reach and bed mobility/transfers/dressing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-02 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident interview, staff interviews, and policy review the facility failed to properly secure and store medications to minimize loss or access by storing medication in a resident's room for 1 of 5 residents (Resident #13) reviewed. The facility further failed to properly secure medications for 1 of 4 medication carts. The facility reported a census of 32 residents. Findings include:1. Review of Resident #13's MDS dated [DATE] revealed a BIMS score of 12 indicating moderated cognitive impairment. Review of Resident #13's Electronic Healthcare Record (EHR) page titled, Clinical Physician Orders revealed an order dated 3/10/26 for Lidocaine-Prilocaine external cream 2.5-2.5% to be applied topically to the right foot/ankle twice daily related to pain. Observation 5/26/26 at 10:45 AM revealed Resident #13's lidocaine cream sitting on top of the bedside nightstand. No staff or residents were observed around the medication at this time. Interview 5/26/26 at 11:15 AM with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-02 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility record review, staff interview, and facility policy review the facility failed to have an effective Quality Assurance and Performance Improvement (QAPI) program in place to provide quality care for residents. The facility failed to make good faith attempts to correct quality deficiencies, and maintain and implement a comprehensive QAPI program and plan, The facility identified a census of 32 residents.Findings include: The Department of Health and Human Services/Centers for Medicare and Medicaid Services (CMS) 2567 documents revealed the facility had repeated deficient practices in the years 2025 and 2026 as exhibited by the following:F550 Resident Rights/Exercise of Rights (4/8/26, 6/2/26 ) F609 Reporting of Alleged Violations (4/8/26, 6/2/26)F610 Investigate/Prevent/Correct Alleged Violations (12/8/25, 6/2/26)F656 Develop/Implement Comprehensive Care Plan (4/10/25, 12/8/25)F657 Care Plan Timing and Revision (2/27/25, 12/8/25, 6/2/26)F658 Services Provided Meet Professional Standards (2/27/25, 12/8/25, 6/2/26)F677 Activities of Daily Living (ADL) Care Provided for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-02 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, staff interviews, and policy review, the facility failed to provide infection prevention measures to ensure the use of Enhanced Barrier Precautions (EBP) when required, hand hygiene during wound care, and hand hygiene during dependent activities of daily living (ADLs) for 4 of 4 residents (Residents #15, #2, #6, #1) reviewed. The facility reported a census of 32 residents.Findings include: 1. The Minimum Data Set (MDS) for Resident #15, dated 5/12/26, included diagnoses of encounter for other orthopedic aftercare following surgical amputation, Multidrug-Resistant Organism (MDRO) (bacteria that resist treatment with more than one antibiotic) and diabetes. The MDS identified the resident was dependent on staff for toileting hygiene and transfers and a Brief Interview for Mental Status (BIMS) Score of 15, indicating no cognitive impairment for decision-making. Resident #15's Care Plan with revision date 4/28/26, revealed the resident required EBP related to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-02 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interviews, staff interview, and policy review, the facility failed to provide dignity and respect to residents during interactions and care (Residents #8, #18, #20). The facility reported a census of 32 residents.Findings Include: 1. Resident #8's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15/15 indicating normal cognition. The MDS provided the resident did not have hallucinations, delusions, verbal/physical behaviors towards others or have rejection of care. The MDS documented diagnoses of anemia, hypertension-high blood pressure (HTN), and diabetes mellitus (DM). The MDS revealed the resident required no assistance with self care skills and ambulation. The resident's Care Plan revised 4/29/26 identified a problem area of potential for psycho-social well-being deficit initiated on 5/27/25 with staff interventions of encouraging the resident to express feelings and concerns and report additional needs to nursing. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-02 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review the facility failed to protect a resident from misappropriation of property when a resident's medication became missing from the facility for 1 of 3 residents (Resident #2) reviewed. The facility reported a census of 32 residents. Findings include:Review of Resident #2's Minimum Data Set (MDS) dated [DATE] indicated that Resident #2 was taking opioid medications during the seven day look back period. The MDS further indicated that Resident #2 had diagnoses of heart failure, renal failure, diabetes mellitus, acquired absence of the right leg below the knee, and chronic pain. Review of the Electronic Healthcare Record (EHR) page titled, Clinical Physician Orders revealed an order for Hydrocodone-Acetaminophen 10-325 MG (Milligrams) to give one tablet by mouth every 4 hours as needed for increased pain with a start date of 2/15/26 and a discontinued date of 4/24/26. Further review revealed another order for Hydrocodone-Acetaminophen 5-325 MG to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, law enforcement interview, staff interviews, and policy review the facility failed to report possible abuse in a timely manner related to the misappropriation of residents medications for 1 of 1 resident's (Resident #2) reviewed. The facility reported a census of 32 residents. Findings include:Review of Resident #2's Minimum Data Set (MDS) dated [DATE] indicated that Resident #2 was taking opioid medications during the seven day look back period. The MDS further indicated that Resident #2 had diagnoses of heart failure, renal failure, diabetes mellitus, acquired absence of the right leg below the knee, and chronic pain. Review of the Electronic Healthcare Record (EHR) page titled, Clinical Physician Orders revealed an order for Hydrocodone-Acetaminophen 10-325 MG (Milligrams) to give one tablet by mouth every 4 hours as needed for increased pain with a start date of 2/15/26 and a discontinued date of 4/24/26. Further review revealed another order for Hydrocodone-Acetaminophen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 91 citations
  • Potential for harm · Dcited before2026-06-02 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, law enforcement interview, staff interviews, and policy review the facility failed to investigate the misappropriation of resident medications that went missing for 1 of 1 residents (Resident #2) reviewed. The facility reported a census of 32 residents. Findings include:Review of Resident #2's Minimum Data Set (MDS) dated [DATE] indicated that Resident #2 was taking opioid medications during the seven day look back period. The MDS further indicated that Resident #2 had diagnoses of heart failure, renal failure, diabetes mellitus, acquired absence of the right leg below the knee, and chronic pain. Review of the Electronic Healthcare Record (EHR) page titled, Clinical Physician Orders revealed an order for Hydrocodone-Acetaminophen 10-325 MG (Milligrams) to give one tablet by mouth every 4 hours as needed for increased pain with a start date of 2/15/26 and a discontinued date of 4/24/26. Further review revealed another order for Hydrocodone-Acetaminophen 5-325 MG to give one tablet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident electronic health record review, staff interview, and policy review the facility failed to provide safe ambulation/transfer techniques by not using a gait belt to ambulate a resident that required assistance for 1 of 3 (Resident #14) residents reviewed. The facility reported a census of 32 residents. Findings include: The Minimum Data Set (MDS) assessment for Resident #14, dated 5/12/26, included diagnoses of cancer and anxiety disorder. The MDS identified the resident required substantial/maximal assistance of staff for sit to stand, transfers, and walking. The MDS identified the resident was occasionally incontinent of bladder and bowel and a Brief Interview for Mental Status score of 9, indicated moderate cognitive impairment for decision-making.Resident #14's Care Plan, with revision date 5/23/25, documented the following problems and interventions:a. Self-care deficit as evidenced by requiring assistance with activities of daily living, impaired balance during transitions requiring assistance and /or walking with an intervention for mobility of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-02 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, resident interview, staff interview, and policy review the facility failed to meet professional standards for ostomy care by not releasing the build up of gas in the ostomy bag, which caused the appliance to spill the contents for 1 of 1 (Resident #13) reviewed. The facility reported a census 32.Findings include:Review of Resident #13's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 12 indicating moderate cognitive impairment. The MDS further indicated Resident #12 had diagnoses of functional quadriplegia, ileostomy status, noninfective gastroenteritis (inflammation of the stomach and intestines) and colitis (inflammation of the inner lining of the large intestine), and Ogilvie syndrome (sudden paralysis and massive dilation of the colon). Review of Resident #13's Care Plan with a revision date of 4/28/26 indicated that Resident #13 requires an assist of 1 staff with colostomy care and emptying. Observation 5/26/26 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, electronic health record review, policy review, and staff interview the facility failed to provide a respiratory treatment timely for 1 (Resident #17) of 1 residents reviewed. The facility reported a census of 32 residents. Findings include:The Minimum Data Set (MDS) assessment for Resident #17, dated 2/24/26, included diagnoses of Panlobular Emphysema (a severe form of chronic obstructive pulmonary disease (COPD) with widespread lung damage) and COPD. The MDS identified a Brief Interview for Mental Status score of 9, indicated no cognitive impairment for decision-making.Resident #17's Care Plan documented a problem of resident has COPD and is at risk for shortness of breath, impaired breathing, and respiratory infections with the intervention to administer medications/inhalers as ordered.Observation on 5/14/26 starting at 10:00 AM, Resident #17 walked down the hall, leaning on the wall and holding the hand rail, was able to hear the resident wheezing and the resident appeared short of breath, and resident stated he needed a vial of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-02 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, staff interviews, and policy review, the facility failed to provide appropriate treatment and services to meet a resident's highest practicable physical, mental, and psychosocial well-being for residents diagnosed with dementia for 2 of 2 residents reviewed (Resident #6, #11). The facility had a census of 32.Findings include:1. Resident #6's Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had a BIMS score of 2/15 indicating severe cognitive impairment. The document revealed the resident displayed fluctuating inattention, physical behaviors directed towards other 4-6 days of the last 7 days of the reporting period, verbal behavioral symptoms towards other 1-3 days of the last 7 days of the reporting period and those behaviors significantly interfered with the resident's care, social interaction and significantly impacted the privacy, care, and living environment of others. The document disclosed the resident required significant assistance or was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-02 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, resident interviews, staff interview, and policy review the facility failed to order and dispense medications per physician orders for 3 of 7 residents reviewed (Residents #1, #16, #19). The facility reported a census of 32 residents. Findings include: 1. Resident #1's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview of Mental Status (BIMS) score of 15/15 indicating normal cognition. The MDS Assessment documented diagnoses of atrial fibrillation, heart failure, hyperlipidemia (high cholesterol), and diabetes mellitus (DM). The document revealed the resident received 1 injection, antibiotics, diuretics, and hypoglycemic medications during the past 7 days of the reporting period. The clinical record's Medical Diagnoses included: Type 2 diabetes mellitus without complications, hyperlipidemia, and hypokalemia (lower than normal potassium in blood that helps regulate heart rhythms, muscle contractions, and nerve signals). Resident #1's Care Plan, revised…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-02 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, resident interview and policy review the facility failed to regulate a resident's medication to treat the resident's medical condition for 1 of 3 residents (Resident #16) reviewed. The facility failed to provide a current diagnosis for a narcotic medication. The facility reported a census of 32 residents. Findings include: Resident #16's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15/15 indicating intact cognition. The MDS included the diagnoses of traumatic brain injury (TBI), and other psychoactive substance abuse, uncomplicated. The MDS provided the resident did not receive scheduled pain medication or non-pharmalogical pain medication, but did receive as needed (PRN) pain medication during the last 5 days of the reporting period. The MDS revealed the resident received opioid medication during the last 7 days of the reporting period. The clinical record's Medical Diagnoses included a diagnosis of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-02 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interviews, staff interviews, and facility policy review the facility failed to provide snacks to 3 of 4 residents (Residents #8, #19, #20) who wanted to eat at non-traditional times or outside of scheduled meal service times. The facility reported a census of 32 residents.Findings include: 1. Resident #8's Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15/15 indicating normal cognition. The MDS documented diagnoses of anemia, hypertension -high blood pressure (HTN), and diabetes mellitus (DM). The document included the resident during 6 of the last 7 days of the reporting period the resident received an injection and hypoglycemic medication. The Care Plan revised 4/29/26 revealed a problem area related to DM and risk for frequent infections, visual impairment, hyper/hypoglycemia revised on 3/17/25 with staff interventions including all concerns with DM to be addressed with the primary care physician (PCP), diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-08 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of previous Centers of Medicare and Medicaid Services (CMS) form 2567, staff interviews, and facility policy review the facility failed to ensure they provided a comprehensive, effective Quality Assessment and Performance Improvement (QAPI) program. The facility reported a census of 31 residents. Findings include:A review of the Department of Inspections, Appeals, and Licensing website revealed the facility had repeated deficient practices identified during complaint investigations and recertification surveys from 2/2/2024 to 12/8/2025. The repeated deficiencies cited include:-4/5/2024 during a complaint and incident investigation: 609 failure to report and 842 resident records-identifiable information,-7/24/2024 recertification survey and complaint investigation: 880 infection prevention and control,-9/11/2024 complaint and incident investigation: 584 safe/clean/comfortable/homelike environment, 609 failure to report, 842 resident records-identifiable information, 865 QAPI program/plan, disclosure/good faith attempt, and 880 infection prevention and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, and staff interviews the facility failed to ensure maintain a clean, safe, and sanitary homelike environment. The facility reported a census of 31 residents.Findings include:On 4/2/2026 at 10:10 AM observed Resident #5's window cracked and her closet doors broken. Resident #5 stated these things have been broken since she was admitted to the facility not quite a year yet. She added the window rattles when doors open and close. Her room will at times become chilly in the winter when the wind blows. The resident was sitting in her recliner that is positioned next to the window. Both closet doors do not open or close and are not secured on the track. The outside door has a half dollar hole in it. On 4/2/2026 at 12:00 PM observed the following environmental concerns:-between rooms [ROOM NUMBERS]: 5 ceiling tiles with brown to light brown circular stains of various sizes,-between rooms 50-52 and 53-55 by the fire extinguisher cubbie: 6 ceiling tiles with brown to light brown circular stains of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-08 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review, staff interviews and facility policy review the facility failed to secure resident's medical records. The facility also failed to ensure 1 of 3 resident's (Resident #2) medical file was complete and accurate. The facility reported a census of 31 residents. Findings include:1.On 4/2/2026 at 9:00 AM observed through an unlocked door (conference room) to the right of the main entrance after entering the facility. Once through the door, observed a file cabinet, with no locking mechanisms that contained resident medical records. At 1:39 PM to the west of the facility outside, a garage with two garage doors was observed. The garage door on the left was opened approximately 6 inches. The Maintenance Director opened both garage doors without needing to unlock them. Once through the garage door on the right, noted a grey 60-gallon trash can that was filled with resident documents. Resident identifiers visible. On 4/2/2026 at 3:26 PM the Administrator was asked where their medical records are stored. He stated in a building off campus. It's a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, previous Centers of Medicare and Medicaid Services (CMS) form 2567, and policy review the facility failed to provide appropriate infection prevention and control for residents in the facility. The facility failed to resolve water intrusion and black substance in the basement and back substance in the laundry room. The facility reported a census of 31 residents.Observation on 4/2/2026 at 1:12 PM revealed the wall between the washers and driers in the laundry to have various areas of cracks in the paint. Behind an area close to the floor board revealed a black fuzzy substance. Behind the water heater stagnate water present as well as to the left of the first washer once inside the dirty side of the laundry room. The Maintenance Director stated at times the drainage hoses become clogged and the water runs over the water compartment. The water present was observed to be on a flat surface above the slope to the drain. On 1:17 PM observed a heavy mildew/musty smell while in the basement. Also observed stagnate water in the basement where the walls…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-08 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, resident and staff interviews, and facility policy review the facility failed to treat 1 of 3 residents (Resident #1) with dignity when assisting with Activities of Daily Living (ADLs). The facility reported a census of 31 residents.Findings include:According to the quarterly Minimum Data Set (MDS) assessment with a reference date of 2/12/2026 documented Resident #1 had a Brief Mental Status (BIMS) score of 13. A BIMS score of 13 suggested no cognitive impairment. The MDS documented he did not exhibit rejection of care during the review period. Resident #1 had an impairment to bilateral extremities; he utilized a wheelchair. The MDS documented he was dependent on staff for toileting hygiene and toilet transfers. The MDS indicated Resident #1 was always incontinent of stool. The following diagnoses were documented for Resident #1: atrial fibrillation, heart failure, renal failure, retention of urine, insomnia, and acute pain.The Care Plan Focus Area with a revision date of 3/12/2025 documented Resident #1 had self-care deficit as evidenced by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interviews the facility failed to ensure 1 of 3 residents reviewed (Resident #2) were provided transportation services for their out-of-town appointment. The facility reported a census of 31 residents.Findings include:According to the Significant Change Minimum Data Set (MDS) assessment tool with a reference date of 3/7/2026 documented Resident #2 had a Brief Interview of Mental Status (BIMS) score of 9. A BIMS score of 9 suggested mild cognitive impairment. The MDS listed the following diagnoses for Resident #2: heart failure, renal insufficiency, non-Alzheimer's dementia, anxiety, depression, and left leg below the knee amputation.Record review revealed a document titled Doctor's Orders and Progress Notes, dated 3/27/2026. The documented listed the following: please complete dry dressing changes daily to left lower extremity with gauze and ace bandage, non-weight bearing to left leg, and follow up on 4/3/2026 at 9:30 AM.Record review of progress note on 4/7/2026 at 3:05 PM revealed no progress notes documented related to the follow-up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility investigative file review, resident and staff interviews, and facility policy review the facility failed to report an allegation of abuse within 2 hours of the alleged incident. The facility reported a census of 31 residents.Findings include:According to the quarterly Minimum Data Set (MDS) assessment with a reference date of 2/12/2026 documented Resident #1 had a Brief Mental Status (BIMS) score of 13. A BIMS score of 13 suggested no cognitive impairment. The MDS documented he did not exhibit rejection of care during the review period. Resident #1 had an impairment to bilateral extremities; he utilized a wheelchair. The MDS documented he was dependent on staff for toileting hygiene and toilet transfers. The MDS indicated Resident #1 was always incontinent of stool. The following diagnoses were documented for Resident #1: atrial fibrillation, heart failure, renal failure, retention of urine, insomnia, and acute pain.The Care Plan Focus Area with a revision date of 3/12/2025 documented Resident #1 had self-care deficit as evidenced by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility investigative file review, staff and resident interviews the facility failed to provide Activities of Daily Living (ADLs) care for 1 of 3 residents reviewed (Resident #1) for ADL care. The facility reported a census of 31 residents.Findings include:According to the quarterly Minimum Data Set (MDS) assessment with a reference date of 2/12/2026 documented Resident #1 had a Brief Mental Status (BIMS) score of 13. A BIMS score of 13 suggested no cognitive impairment. The MDS documented he did not exhibit rejection of care during the review period. Resident #1 had an impairment to bilateral extremities; he utilized a wheelchair. The MDS documented he was dependent on staff for toileting hygiene and toilet transfers. The MDS indicated Resident #1 was always incontinent of stool. The following diagnoses were documented for Resident #1: atrial fibrillation, heart failure, renal failure, retention of urine, insomnia, and acute pain.The Care Plan Focus Area with a revision date of 3/12/2025 documented Resident #1 had self-care deficit as evidenced by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-08 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility record review, legal record review, resident and staff interviews, and facility policy review, the facility failed to provide a licensed nurse on a 24-hour basis. The facility failed to have a licensed nurse on premises on the overnight shift from 11/11/25-11/12/25. The facility reported a census of 37 residents. Findings include: Review of the facility's master schedule for staffing assignments for 11/25 revealed Staff A, Licensed Practical Nurse (LPN) was scheduled for 12 hour overnight shifts on 11/3, 11/4, 11/8, 11/9 and 11/11/25. Review of Staff A's timecard revealed he clocked in at the facility on 11/11/25 at 7:59 PM and clocked out of the facility on 11/12/25 at 1:15 AM working 5.27 hours. Review of a legal document from [NAME] County Sheriff's Office revealed on 11/12/25 at approximately 1:19 PM a traffic stop was initiated for a vehicle traveling with no lights on. The Deputy followed the vehicle with his emergency lights activated. The driver continued driving in the oncoming lane of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-08 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, personal record review, and facility policy review, the facility failed to ensure that nursing staff were adequately orientated and trained before they were scheduled to work independently with the residents for 2 of 2 nurse files reviewed. The facility reported a census of 37 residents. Findings include: On 12/3/25 at 6:20 AM, Staff D, Licensed Practical Nurse (LPN) stated that he didn't have any orientation or training before he worked with the residents on his own. Staff D said that he did not follow another nurse for a period of time, or have any orientation checklist to complete. A review of the file for Staff D revealed that the personal file lacked an orientation or training checklist. On 12/4/25 at 7:59 AM, Staff A, LPN said that he was not provided a check list for training when he started working at the facility. He said that he was trained on medication times and had some other paperwork, but he did not have any competency-based training on catheters, enteral tubes or tracheotomy cares. Staff A stated he was expected to suction a tracheostomy on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-08 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interviews, staff file review and policy review, the facility administration failed to conduct annual staff evaluations for 3 of 3 personnel files reviewed. The facility reported a census of 37 residents.Findings include:A review of personnel files revealed the following:Staff N, Certified Nurse Aide (CNA) was hired on 11/22/21.Staff M, CNA, was hired on 8/20/21.Staff L, CNA, was hired on 8/23/21The personnel files for Staff L, Staff M and Staff N lacked any annual evaluations. On 12/03/25 at 1:20 PM, the Administrator said that they have not been doing evaluations for staff because no one has had a raise for 5 years. She said that they have a plan in place to begin implementation of annual evaluations. Facility policy titled: Performance Evaluations dated September 2020. The job performance of each employee would be reviewed and evaluated at least annually. Performance evaluations may be used in determining employee promotions, shift/position transfers, demolitions, terminations, way increase and to improve the quality of the employee's work performance.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-08 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on government record review, facility record review, resident interview, staff interview, policy review, and current survey results, the facility administration failed to provide effective administrative oversight. The facility failed to conduct further research on a national nurse license verification that documented a revoked nursing license in another state in 08/2025, failed to conduct reference checks prior to hire, and failed to investigate reported performance concerns for 1 of 1 employee records reviewed (Staff A, Licensed Practical Nurse [LPN]). The facility also failed to ensure quality improvement measures were taking place after being designated a Special Focus Facility in 07/2025. The facility reported a census of 37 residents.Findings include: 1.The State of Nebraska Department of Health and Human Services (NE DHHS) Findings of Fact and Conclusions of Law: Order dated and filed [DATE], recommended defendant's (Staff A, Licensed Practical Nurse [LPN]) privilege to practice as a Practical Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-08 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review, staff interviews, and facility plan review the facility failed to demonstrate good faith attempts to correct quality deficiencies based on issues that were identified with repeat deficiencies in 12 areas over the last year and monitoring / tracking of performance improvement plans that remained incomplete in a reasonable time frame. The facility reported a census of 37 residents.Findings include:Review of CMS Form 2567 with a date the survey was completed as 2/27/25 documented F-657 care plan revision, F-684 Quality Care, F-686 treatment of pressure ulcer, F-725 sufficient nursing staff, F-726 competent nursing staff, F-835 administration, F-842 resident records and F-865 good faith attempt Quality Assurance Performance Improvement (QAPI) program. 8 repeated deficiencies identified during the current survey.Review of CMS Form 2567 with a date the survey was completed as 4/10/25 documented F-656 care plan development, F-688 prevent decrease in ROM/Mobility, F-755 pharmacy services/records, F-804 palatable/prefer temperature of food and F-865 good faith…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-08 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility document review, policy review and staff interviews, the facility failed to follow the menu and prepare food to meet the nutritional needs for 7 of 37 residents reviewed (#9, #12, #17, #21, #23, #26 and #30). The facility reported a census of 37 residents.Findings include:1. The Minimum Data Set (MDS) dated [DATE] for Resident #9 documented a Brief Interview for Mental Status (BIMS) of 9 indicating moderate cognitive impairment. The MDS also documented a diagnosis of dysphagia, oropharyngeal phase. Review of Resident #9's EHR titled, Orders documented an order for mechanical soft diet, regular texture and regular consistency.2. The MDS dated [DATE] for Resident #12 documented a BIMS of 1 indicating severe cognitive impairment. The MDS also documented a diagnosis of dysphagia, oropharyngeal phase.Review of Resident #12's EHR titled, Orders documented an order for regular diet, mechanical soft texture, regular consistency.3. The MDS dated [DATE] for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-08 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, document review, policy review and staff interviews the facility failed to prepare food in a form designed to meet individual needs by processing an incorrect consistency for modified diet ordered for 7 of 7 residents reviewed (Resident #9, #12, #17, #21, #23, #26 and #30). The facility reported a census of 37 residents. Findings include:1. The Minimum Data Set (MDS) dated [DATE] for Resident #9 documented a Brief Interview for Mental Status (BIMS) of 9 indicating moderate cognitive impairment. The MDS also documented a diagnosis of dysphagia, oropharyngeal phase. Review of Resident #9's EHR titled, Orders documented an order for mechanical soft diet, regular texture and regular consistency.2. The MDS dated [DATE] for Resident #12 documented a BIMS of 1 indicating severe cognitive impairment. The MDS also documented a diagnosis of dysphagia, oropharyngeal phase.Review of Resident #12's EHR titled, Orders documented an order for regular diet, mechanical soft texture,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews and policy review the facility failed to prepare food in accordance with professional standards by not completing appropriate hand hygiene during meal service to prevent cross contamination, not dating open food items and not disposing of expired food items. The facility reported a census of 37 residents.Findings include:During initial kitchen observation on 12/1/25 at 10:15 AM the walk-in refrigerator had a 5 lbs. container of sour cream, a 5 lbs. container of cottage cheese, a 1 gallon container of barbecue sauce, a 1 gallon container of salad dressing, a quart of coffee creamer and a 24 oz. container of chocolate syrup open and undated. The walk-in refrigerator also had 2 clear storage containers of salad dressing dated 11/17 and a clear storage container labeled ketchup dated 11/12. The walk-in freezer had a bag of dinner rolls and a bag of cookies open and undated.On 12/1/25 at 10:45 AM Staff T, Kitchen Manager stated the clear storage containers with salad dressing and ketchup should have had the contents disposed of and containers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-08 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review, staff interview, and policy review the facility failed to properly monitor and measure its success and track performance to ensure that improvements are realized and sustained for the Quality Assurance and Performance Improvement (QAPI) plan. The facility reported a census of 37 residents.Findings include:Review of document with implementation date of 10/16/25 titled, Quality Assessment and Assurance Action Plan Area of Concern: Skin Assessment documented 8 action/interventions developed all with target dates of 11/15/25. 2 of the 8 areas documented progress/evaluation. One area documented on 11/18/25 and the second on 11/28/25. A goal completion date of 12/31/25 documented. The last page of the document contained: the project, what's the best results, what's the worst result, what's the biggest difference this plan will make, what do we want to accomplish and how will we know when the project is completed. All of these areas on the document are blank.Review of document with implementation date of 10/16/25 titled, Quality Assessment and Assurance Action…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-08 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, policy review and clinical record review the facility failed to ensure that the residents had rational for continued use of psychotropic medications and attempted Gradual Dose Reduction (GDR) of psychotropic medications for 3 of 5 resident reviewed (Residents #4, #6, #32). The facility reported a census of 37 residents. Findings include:1) The Minimum Data Set (MDS), dated [DATE] for Resident #4, showed that he had a Brief Interview for Mental Status (BIMS) score of 12 (moderate cognitive deficits.) Resident #4 was totally dependent of staff for dressing, toileting hygiene. Resident #4 had antipsychotic medications reviewed on a regular basis and a GDR had not been attempted because the physician documented as clinically contraindicated on 1/2/25. His diagnoses included: diabetes mellitus, non-Alzheimer's dementia, seizure disorder, depression and schizophrenia. The Care Plan for Resident #4, showed that the resident was at risk for adverse side effects due to use of anti-psych…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-08 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, staff interviews, and policy review the facility failed to accurately complete a comprehensive Minimum Data Set (MDS) as directed by the Centers for Medicaid and Medicare Services (CMS) Resident Assessment Instrument (RAI) 3.0 User's Manual Version 1.20.1 October 2025 assessment for 1 out of 14 residents reviewed (Resident #10). The facility census was 37. Findings include:Resident #10's MDS assessment dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 15/15 indicating normal cognition. The document revealed the resident had diagnoses of traumatic spinal cord dysfunction, neurogenic bladder and quadriplegia. The resident had an impairment on bilateral upper extremities (BUE) and bilateral lower extremities (BLE) range of motion (ROM). The document provided that the resident received 2 days of restorative program (for at least 15 minutes/day) in the last 7 days for passive range of motion (PROM). The Care Plan dated 10/6/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, clinical record review, and policy review, the facility failed to develop and implement a Comprehensive Care Plan for 1 of 14 residents (Resident #22) reviewed. The Care Plans failed to identify resident centered interventions for a resident who used continuous oxygen. The facility reported a census of 37 residents. Findings include:The Minimum Data Set (MDS) for Resident #22 revealed a Brief Interview for Mental Status (BIMS) score of 14/15 indicating normal cognition. The document revealed diagnoses of dependence on supplemental oxygen, diabetes mellitus, anxiety disorder, depression, chronic obstructive pulmonary disease (COPD) and respiratory failure. The document disclosed the resident received oxygen therapy, and was prescribed antidepressant, diuretic, antiplatelet and hypoglycemic medications. Resident #22's Care Plan dated 11/3/25 contained a problem area that it was the resident's preference to smoke while at the facility and did not want a smoking cessation program revised 7/22/25. The goal revealed the resident would smoke with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interview, staff interviews, and facility policy review the facility failed to revise a Comprehensive Care Plan for 1 of 14 residents (Resident #10) reviewed. The facility failed to revise the interventions and goals for a resident who was not receiving a Restorative Nursing Program. The facility reported a census of 37 residents. Findings include: Resident #10's MDS assessment dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 15/15 indicating normal cognition. The document revealed the resident had diagnoses of traumatic spinal cord dysfunction, neurogenic bladder and quadriplegia. The resident had an impairment on bilateral upper extremities (BUE) and bilateral lower extremities (BLE) range of motion (ROM). The document provided that the resident received 2 days of restorative program (for at least 15 minutes/day) in the last 7 days of the assessment period for passive range of motion (PROM). The Care Plan dated 10/6/25 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and policy review, the facility failed to follow physician orders for 1 of 3 residents reviewed (Resident #32). The facility reported a census of 37 residents. Findings include:The Minimum Data Set (MDS) for Resident #32 dated 11/18/25 documented a Brief Interview of Mental Status (BIMS) score of 6/15 indicating severe cognitive impairment. The MDS included diagnoses of stroke, heart failure, hypertension (HTN), peripheral vascular disease (PVD) and depression. The document identified no concerns with mood or behaviors during the reporting period. The MDS identified Resident #32 took antipsychotic, antidepressant, hypnotic, anticoagulant, diuretic, antiplatelet and anticonvulsant medications during the last 7 days of the assessment period. The document revealed the resident had 4 venous and arterial ulcers, had application of nonsurgical dressings other than to the feet, applications of ointments/medications other than to feet and application of dressings to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and record review the facility failed to provide wound treatments as ordered for 2 of 2 residents reviewed with pressure ulcers. Resident's #2 and #34 were admitted with a history of severe skin breakdown and required consistent treatments. The clinical record showed that in September and October 2025, staff failed to document the treatments had been administered as ordered, and failed to document why the resident refused the treatments and that the doctor had been notified. The facility reported a census of 37 residents.Findings include:The MDS (Minimum Data Set) assessment identifies the definition of pressure ulcers:Stage I is an intact skin with non-blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have a visible blanching; in dark skin tones only it may appear with persistent blue or purple hues.Stage II is partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, without slough…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interview, staff interview, and policy review the facility failed to provide range of motion (ROM) services to a resident with limited ROM to prevent further decrease in range of motion or development of contractures for 1 of 14 residents reviewed (Resident #10). The facility reported a census of 37.Findings include:Resident #10's Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 15/15 indicating normal cognition. The document revealed the resident had diagnoses of traumatic spinal cord dysfunction, neurogenic bladder and quadriplegia. The resident had an impairment on bilateral upper extremities (BUE) and bilateral lower extremities (BLE) range of motion (ROM). The document provided that the resident received 2 days of restorative program (for at least 15 minutes/day) in the last 7 days of the assessment period for passive range of motion (PROM). The Care Plan dated 10/6/25 revealed a focus of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, staff interview, and facility policy review the facility failed to provide a professional standard of quality of care by not completing catheter cares for 1 of 1 residents reviewed (Resident #10). The facility reported a census of 37 residents. Findings include:Resident #10's Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 15/15 indicating normal cognition. The document revealed the resident had diagnoses of traumatic spinal cord dysfunction, neurogenic bladder and quadriplegia. The document disclosed the resident had an indwelling catheter. The Care Plan dated 10/6/25 revealed a focus area for a supra pubic catheter due to diagnosis of neuromuscular dysfunction of the bladder and C5 spinal cord injury revised 10/6/25. The goal disclosed the catheter will be managed appropriately and not exhibit signs of infection or urethral trauma through the next review date revised 8/6/25 and target…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews and clinical record review the facility failed to ensure they did not store unnecessary narcotics and failed to maintain accurate accounting for narcotics for 1 of 3 residents reviewed (Resident #38). The facility reported a census of 37 residents. Findings include: According to the Minimum Data Set (MDS) dated [DATE], Resident #38 had a Brief Interview for Mental Status (BIMS) score of 14 (intact cognitive ability) The resident was independent in all care areas and received scheduled pain medications. He did not receive As Needed (PRN) pain medication or interventions for pain. The Care Plan for Resident #38, updated on 8/5/25, showed that he was at risk for pain/discomfort and was at increased risk for injury from decreased function related to pain and staff were directed to administer pain medications as ordered. In an observation of the medication carts on 12/1/25 at 12:20 PM, it was discovered that Resident #38 had three separate blister pack cards of PRN tramadol, 50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interview, staff interview and policy review the facility failed to provide food at an appetizing temperature to 3 of 14 residents reviewed (Resident #28, #31 and #35). The facility reported a census of 37 residents.Findings include:1. The Minimum Data Set (MDS) dated [DATE] for Resident #28 documented a Brief Interview for Mental Status (BIMS) of 14 indicating no cognitive impairment. On 12/1/25 at 1:57 PM Resident #28 said most of the time the food is okay. Resident #28 explained she ate meals in her room and she would be lucky if the food was still warm when she received her tray. Resident #28 said the facility does not have heated carts for room tray delivery. Resident #28 explained her biggest concern was that the food sits too long before being brought to the room. 2. The MDS dated [DATE] for Resident #31 documented a BIMS of 13 indicating no cognitive impairment. On 12/1/25 at 12:18 PM Resident #31 stated she had a room tray every meal and the meals were cold when the meal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Electronic Health Records (EHR) review, staff interviews, and document review the facility failed to provide complete and accurately documented records when a resident inventory list was not completed upon admission for 1 of 5 resident reviewed (Resident #19). The facility reported a census of 37 residents.Findings include:The Minimum Data Set (MDS) dated [DATE] for Resident #19 documented a Brief Interview for Mental Status (BIMS) of 15 indicating no cognitive impairment. Review of Resident #19's EHR documented only an inventory list from 7/7/23.Review of Resident #19's EHR titled, Census documented facility admission 5/19/25.Review of Resident #19's EHR faxed 5/20/25 titled, discharge summary documented Resident #19 was discharged from the hospital to the facility on 5/19/25.On 12/4/25 at 12:05 PM Staff Y, Social Services stated a friend took Resident #19 to the emergency room and the facility admitted Resident #19 on 5/19/25. Staff Y stated Resident #19 should have had an inventory list completed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Electronic Health Records (EHR) review, resident interviews, staff interviews, and policy review the facility failed to provide an opportunity for bath or shower to 3 of 4 residents reviewed (Resident #1, #2 and #4). The facility reported a census of 37 residents.Finding include:1. The Minimum Data Set (MDS) dated [DATE] for Resident #1 documented a Brief Interview for Mental Status (BIMS) of 14 indicating no cognitive impairment. The MDS also documented Resident #1 required substantial/maximal assistance with shower/bathe self.Review of Resident #1's EHR titled, Care Plan documented an intervention for bathing/showering requiring 2 people assistance with encouragement of bathing 2 times a week.On 10/20/25 at 1:38 PM Resident #1 stated usually the facility staff give her 3 baths a week on Monday, Wednesday and Friday. Resident #1 stated there were times when she had not felt good that she had refused the bath or shower. Resident #1 stated she had missed baths back in June and July. Resident #1 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-10 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel file review, facility policy review, and staff interviews the facility failed to complete a background check related to abuse and criminal history in a timely manner for one staff member. The facility reported a census of 41 residents. Findings include: Review of a document titled [Company name redacted] Report Writer Generated Report, dated 4/98/25 revealed Staff E, Certified Nursing Assistant (CNA) hired on 1/3/23. Review of Staff E, CNA personnel file revealed a Single Contact License and Background Check document dated 2/5/25. During an interview on 4/10/25 at 11:32 AM, Staff J, Business Office Manger stated background checks were completed in February 2025 for any staff that did not have one on file due to a directive from the corporate office after a change in ownership. Staff J stated Staff E did not have a background check completed prior to February 2025. During an interview on 4/10/25 at 11:33 AM, Staff K Director of Business Office Services for the corporate office stated the Human Resources department spoke with Staff J about the missing background…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-10 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility policy review, and resident and staff interviews, the facility failed to provide food at an appetizing temperature for 4 of 5 residents ( Residents #7, #17, #26, and #27) reviewed. The facility reported a census of 41 residents. Findings include: 1. Review of Resident #7's Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 14 indicating intact cognition. During an interview on 4/07/25 at 10:23 AM, Resident #7 stated the food is disgusting, and that the food is often cold, especially with room trays. 2. Review of Resident #17's MDS, dated [DATE] revealed a BIMS score of 15 indicating intact cognition. During an interview on 4/07/25 10:06 AM, Resident #17 stated the food can be cold at times when it should be warm. During an observation 4/9/25 at 12:46 PM, a sample tray was served to the State Agency and temperatures of sweet and sour chicken and fried rice taken. The sweet and sour chicken had a temperature of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-10 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the previous Centers for Medicare and Medicaid Services (CMS) form 2567 review, staff interviews and facility policy review, the facility failed to ensure they provided a comprehensive, effective Quality Assessment and Performance Improvement (QAPI) program. The facility reported a census of 41 residents. Findings include: A review of the Department of Inspections Appeals and Licensing website revealed that the facility had repeated deficient practices identified during the annual surveys and complaint investigations as follows: a. F880 Infection Control deficient practice cited during Recertification Survey ending on 7/25/24, Complaint Survey ending on 9/11/24, and Complaint Survey ending on 2/27/25. b. F865 QAPI Program deficient practice cited during the Complaint Survey ending on 9/11/24 and the Complaint Survey ending on 2/27/25 During an interview on 4/10/25 at 11:30 AM, the Administrator said that the QA (Quality Assurance) team has been meeting monthly since they started the transition of companies. He stated that they have made progress but there have been so many…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review, and staff interview the facility failed to use Enhanced Barrier Precautions (EBP) when providing ileostomy care for 1 of 3 residents (Resident #26), and complete an annual review of the facility Infection Prevention and Control Program (IPCP). The facility reported a census of 41 residents. Findings include: 1. The Minimum Data Set (MDS), dated [DATE] for Resident #26 documented a Brief Interview for Mental Status (BIMS) of 11 indicating moderate cognitive impairment. MDS also indicated Resident #26 utilized an ileostomy (an opening in the abdominal will from the small intestine to the outside the body to allow waste to exit the body). During an interview on 4/7/25 at 1:35 PM, Resident #26 stated he had an ileostomy that was about a month old. Resident #26 stated the staff do not ever wear gowns when emptying his colostomy bag. Review the Care Plan, Date Initiated: 3/24/25 revealed a Focus area to address Requires enhanced barrier precautions related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-10 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and staff interview the facility failed to offer residents a COVID-19 immunization in 2024 for 4 of 5 residents reviewed (Residents #30, #32, #22 and #38.) The facility reported a census of 41 residents. Findings include: 1. Review of the Minimum Data Set (MDS) dated [DATE], revealed Resident #30 admitted to the facility on [DATE]. She had a Brief Interview for Mental Status (BIMS) score of 15 (intact cognitive ability.) Her diagnoses included; diabetes mellitus, respiratory failure, Chronic Obstructive Pulmonary Disease (COPD) and morbid obesity. The clinical page in the electronic chart titled: Immunizations, indicated that on 10/2/24 the resident had an influenza immunization. The chart lacked documentation that the COVID-19 immunization had been offered. 2. Review of the MDS dated [DATE], revealed that Resident #32 admitted to the facility on [DATE]. His diagnoses include; spinal cord injury, muscle wasting atrophy, quadriplegia. The Immunizations tab…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy review and staff interviews the facility failed to provide a bed hold notification upon hospitalization for 1 of 3 residents (Residents #10) reviewed. The facility reported a census of 41 residents. Findings Include: Review of the clinical record revealed, Resident #10 transferred to the hospital on 1/24/25 and returned to the facility on 1/31/25. Review of the clinical record revealed a bed hold notification signed on 4/3/23. During an interview on 4/10/25 at 10:07 AM, the Director of Nursing stated the facility had the resident sign a bed hold form during admission for future bed hold purposes and that was the bed hold utilized for all future bed hold needs. During an interview on 4/10/25 at 10:15 AM, the Administrator stated a bed hold notification was required at the time the transfer occurred. The Administrator acknowledged the bed hold form was signed upon admission and that was not acceptable for bed hold notification. Review of policy titled, Bed-Holds and Returns, revised 10/2022 documented all residents/representatives were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility policy review, family and staff interviews, the facility failed to provide an opportunity for a comprehensive care plan to be reviewed and revised by an interdisciplinary team composed of each resident and resident representative to allow developing the care plan and making decisions about his or her care to 1 of 3 residents reviewed (Resident #10). The facility reported a census of 41 residents. Finding include: During an interview on 4/7/25 at 2:29 PM, Resident #10's Daughter, as translated by Resident #10's granddaughter, reported the facilty had not called her about care plan conferences. Review of document titled, Resident Care Conference Signature Sheet, revealed a Care Conference had been completed for Resident #10 on 4/13/23, 7/13/23, 9/27/23, 12/5/23, 12/17/24 and 3/18/25 On 4/9/25 at 11:07 AM Staff L, Social Worker stated she had been employed at the facility since October 2024. Staff L stated she had never had to call Resident #10 ' s daughter. Staff L stated she called Resident #10 ' s family ahead of care conferences. Staff L…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record, policy review, and interview the facility failed to complete a discharge summary with a recapitulation of the residents stay, arrangements for support and follow up appointments, and medication reconciliation for 1 of 1 resident reviewed (Resident #42.) The facility reported a census of 41 residents. Findings include: According to the Minimum Data Set (MDS) dated [DATE], Resident #42 was admitted to the facility on [DATE]. The resident had frequent pain, received scheduled pain medication and was taking an antidepressant. The Care Plan dated 11/22/24, revealed Resident #42, in part: Use of anti-depressant medications; Use of anti-anxiety medications; and Pain and discomfort related to a left hip fracture and use of as needed pain medications. Review of the January 2025 Medication Administration Record/Treatment Administration Record (MAR/TAR) revealed the last day Resident #42 administered medications as 1/8/25. Review of the clinical record revealed a lack of documentation related to discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, facility policy review and staff interviews,the facility failed to apply a hand splint in an attempt to prevent further decrease in range of motion for 1 of 3 residents (Resident #19) reviewed. The facility reported a census of 41 residents. Findings include: Review of Resident #19 ' s Minimum Data Set (MDS) dated [DATE] revealed Resident 19 admitted to the facility 5/31/18 from the community. The MDS further revealed diagnosis of stroke, hemiplegia affecting left nondominant side, and contracture of muscle to the left hand. Review of Resident #19 ' s Care Plan with a revision date of 4/3/25 revealed Resident #19 has contractures in the left hand and Resident #19 is to wear a splint to the left hand when out of bed except for when bathing and grooming to prevent contractures. Review of the electronic health record (EHR) page titled Tasks revealed a 30 day look back from 4/8/25 for assistance with left hand splint on when out of the bed during the daytime revealed no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, Shift Change Controlled Substance Inventory Log review, facility policy review and staff interviews, the facility failed to ensure medications for a bowel program to treat constipation were available when needed for 1 of 1 resident (Resident #32). And the facility failed to consistently complete shift to shift inventory counts for controlled medications. The facility reported a census of 41 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE], Resident #32 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated intact cognition. The MDS revealed Resident #32 dependent on staff for toileting, transfers, dressing and eating. The MDS indicated the resident used an indwelling urinary catheter and was always incontinent of bowel. The diagnoses listed included, in part: spinal cord injury at C5 (injury of the 5th vertebrae in cervical spinal cord region), quadriplegia (paralysis of all four limbs), muscle wasting, and neurogenic bladder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review and staff interviews, the facility failed to ensure a resident received insulin as prescribed by a physician resulting in a significant medication error for 1 of 6 residents reviewed (Resident #20). The facility reported a census of 41 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] for Resident #20 documented a Brief Interview for Mental Status (BIMS) score of 13 out of 15, which indicated intact cognition. The diagnoses list in the MDS included type 2 diabetes mellitus with hyperglycemia. Review the Care Plan, revised on 11/19/24, revealed a Focus are to address [Name redacted] has Insulin Dependent Diabetes Mellitus; taking long and shore acting insulin w/SS (with sliding scale - insulin units administered depend on blood sugar readings). Interventions included, in part: Administer insulins as prescribed by physician. Update insulin changes in MAR (Medication Administration Record). Date Initiated: 5/11/23. Review of the April 2025…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident interviews, and policy review the facility failed to follow physician order's for 2 of 4 residents (Resident #2 and #3) reviewed. The facility also failed to obtain an order to discontinue a medication prior to destroying it for 1 of 4 residents (Resident #6) reviewed. The facility reported a census of 37 residents. Findings include: 1. According to the quarterly Minimum Data Set (MDS) assessment tool with a reference date of [DATE] documented Resident #2 had a Brief Interview of Mental Status (BIMS) score of 15. A BIMS score of 15 suggested no cognitive impairment. The resident did not refuse cares during the review period and received insulin. The following diagnoses were listed for Resident #2: type 2 diabetes mellitus, renal failure. The Care Plan focus area with a revision date of [DATE] documented Resident #2 had diabetes mellitus type 2. Staff were directed to administer diabetes medications as ordered by her doctor and to monitor/document for side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interviews and facility policy review the facility failed to complete a full assessment, initiate neuros, and have a licensed nurse assess Resident #5 after she sustained an unwitnessed fall. The facility also failed to complete assessments for 6 residents (Resident #1, #8, #11, #12, #13, and #14) that tested positive for COVID-19 and 1 resident (Resident #9) that tested positive for influenza A. The facility reported a census of 37 residents. Findings include: 1. According to the significant change Minimum Data Set (MDS) assessment tool with a reference date of 1/24/2025 documented Resident #5 had a Brief Interview of Mental Status (BIMS) score of 3. A BIMS score of 3 suggested severe cognitive impairment. Resident #5 had one sided impairment to her upper and lower extremities and utilized a wheelchair. The MDS documented Resident #5 did not have any falls since her admission/entry or reentry or prior assessment. The following diagnoses were listed for the resident: stroke, diabetes mellitus, dementia, anxiety disorder, depression, bipolar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on, facility nursing schedule review, facility staffing sheets, management call in logs, facility's Payroll Based Journal (PBJ), staff interviews and facility assessment review the facility failed to have Registered Nurse (RN) coverage daily for 8 consecutive hours, 7 days a week. The facility reported a census of 37 residents. Findings include: Review of the January 2025 nursing schedule and Facility Staffing sheets revealed the facility failed to have a Registered Nurse (RN) for 8 consecutive hours and 7 days a week on: 1/1 and 1/23. Review of the February 2025 nursing schedule and Facility Staffing sheets revealed the facility failed to have RN coverage daily for 8 consecutive hours, 7 days a week on: 2/1, 2/2, 2/4, 2/5, 2/7, 2/8, 2/9, 2/10, 2/11, 2/15, and 2/16. Review of the facility's PBJ report for October 1, 2024 - December 31, 2024 revealed the facility did not have RN coverage on 11/26/2024, 12/6/2024, 12/10/2024, 12/23/2024, 12/24/2024, and 12/25/2024. On 2/13/2025 at 11:43 AM Staff C Licensed Practical Nurse (LPN) laughed when asked how the RN coverage was, she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews the facility failed to ensure the nurse staffing information was posted to include accurate required information and updated daily for residents and visitors to see. The facility reported a census of 37 residents. Findings include: On 2/13/2025 at 11:45 AM the daily staff posting was located at the front of the building to the left of the nurse's station, at the start of center hall dated 2/11/2025. At 2:25 PM the daily staff posting located where center, west and east halls met was dated 2/11/2025. On 2/14/2025 at 8:38 AM the daily staff postings was located at the front of the building to the left of the nurse's station; at the start of center hall and at where center, west and east halls met and was dated 2/14/2025. On 2/19/2025 at 9:56 AM the daily staff posting was located at the front of the building to the left of the nurse's station; at the start of center hall and at where center, west and east halls met and was dated 2/18/2025. On 2/26/2025 at 11:45 AM the Director of Nursing (DON) stated the night nurses fill out the staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, clinical record review, and facility assessment review the decisions in administering the facility contributed to deficient practice. The facility reported a census of 37 residents. Findings include: On 2/13/2025 at 11:43 AM Staff C Licensed Practical Nurse (LPN) stated last month residents reported they did not get their medications when the Assistant Director of Nursing (ADON) worked the floor. Staff C filled out medication error incident reports and the ADON grilled her about doing that. On 2/13/2025 at 12:04 PM Staff K Certified Medication Aide (CMA) stated on 2/12/2025 the Administrator approached her as she was at the nurse's station, basically ripping on her. She was not sure if the Administrator knew if she called with concerns about not having a nurse in the building. Staff K stated he agreed with her that it was not right but he felt like it should have been kept in the facility and not talked about. On 2/13/2025 at 1:36 PM Staff D Certified Nursing Assistant (CNA) was asked to discuss staff on 2/12/2025. She stated they had no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on previous CMS-2567 review, staff interview, and facility policy review the facility failed to ensure a comprehensive, effective Quality Assessment and Performance Improvement (QAPI) program. The facility reported a census of 37 residents. Findings include: Review of the Department of Inspections, Appeals and Licensing (DIAL) website under the facility's visit history revealed repeated deficient practices identified during the facility's complaint survey ending on on 2/2/2024: a) F725 Sufficient Nursing Staff b) F727 Sufficient Nursing Staff c) F732 Posted Nurse Staffing Information, The facility's complaint survey ending on 4/5/2024: a) F684 Quality of Care b) F842 Resident Records-Identifiable Information The facility's annual recertification survey ending on 7/25/2024: a) F684 Quality of Care b) F725 Sufficient Nursing Staff c) F727 Sufficient Nursing Staff d) F689 Free of Accidents/Hazards/Supervision/Devices e) F880 Infection Control The facility's complaint and facility report incident survey ending on 9/11/2024: a) F689 Free of Accidents/Hazards/Supervision/Devices b)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff and resident interviews, and facility policy reviews the facility failed to ensure all staff wore masks, and provided masks upon entry in to the facility while in outbreak status. Staff also failed to follow proper practices when obtaining a resident's blood sugar and prior to administering resident's insulin. The facility reported a census of 37 residents. Findings include: 1. On 2/13/2025 at 11:45 AM on the front entrance door was a sign that notified visitors the facility was in outbreak status, masks are required. Once inside the main entrance double doors, no masks were available to put on. There were no masks and no one at the nurse's station at the start of center hall. One had to walk down center hall to the nurse's station where the three halls meet to ask for a mask. On 2/13/2025 at 12:20 PM the Administrator walked in the surveyor's room with no mask on, there was no mask present around his neck or in his hands. At 2:25 PM the Administrator was at the back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, staff and resident interviews, and policy review the facility failed to update 2 of 7 (Resident #4 and #5) resident's care plans. The facility reported a census of 37 residents. Findings include: 1. According to the quarterly Minimum Data Set (MDS) assessment tool with a reference date of 1/14/2025, documented Resident #4 had a Brief Interview of Mental Status (BIMS) score of 14. A BIMS score of 14 suggested no cognitive impairment. The MDS documented Resident #4 had an indwelling catheter, ostomy and received tracheostomy care. The following diagnoses were listed for Resident #4: sepsis, renal failure, neurogenic bladder, multidrug-resistant organism, pneumonia, quadriplegia, multiple sclerosis, anxiety, respiratory failure, stage 4 pressure ulcer. The Care Plan focus area with a revision date of 11/4/2024 documented Resident #4 had bowel and bladder incontinence related to disease process, history of urinary tract infection (UTI), and impaired mobility. The Care Plan documented he used an adult brief and staff are to change the brief on rounds…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, resident and staff interviews, and facility policy review the facility failed to complete treatments as ordered for 1 of 2 residents (Resident #1) with pressure ulcers. The facility reported a census of 37 residents. Findings include: According to the annual Minimum Data Set (MDS) assessment tool with a reference date of 11/19/2024, Resident #1 had a Brief Interview of Mental Status (BIMS) score of 15. A BIMS score of 15 suggested no cognitive impairment. The MDS documented she was at risk for developing pressure ulcers/injuries and had one stage two pressure ulcer. The MDS indicated she had 2 venous and arterial ulcers present. Resident #1 utilized a pressure reducing device for her chair, had nutrition or hydration interventions to manage skin problems, had pressure ulcer/injury care, and had orders for the application of nonsurgical dressing as well as ointments and/or medications. The following diagnoses were documented for Resident #1: end stage renal disease, anemia, diabetes mellitus, and stroke. The Care Plan focus area with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interviews and facility policy review the facility failed to ensure a gait belt was used for 1 of 14 residents (Resident #5) reviewed for falls. The facility reported a census of 37 residents. Findings include: According to the significant change Minimum Data Set (MDS) assessment tool with a reference date of 1/24/2025 documented Resident #5 had a Brief Interview of Mental Status (BIMS) score of 3. A BIMS score of 3 suggested severe cognitive impairment. Resident #5 had one sided impairment to her upper and lower extremities and utilized a wheelchair. The MDS documented Resident #5 did not have any falls since her admission/entry or reentry or prior assessment. The following diagnoses were listed for the resident: stroke, diabetes mellitus, dementia, anxiety disorder, depression, bipolar disorder, lack of coordination, abnormalities of gait and mobility, and muscle weakness. The Care Plan focus area with a revision date of 10/22/2024 documented Resident #5 required assistance with Activities of Daily Living (ADL's) related to a history of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, agency staff schedule, facility schedule, staff interviews and facility assessment the facility failed to provide nursing coverage on [DATE] from approximately 1:30 PM until approximately 4:30 PM. Staff indicated Staff A Agency LPN started her shift on [DATE] at 6:00 PM and worked until [DATE] at approximately 1:30 PM due to another staff member calling sick to work. The Administrator advised Staff A to go back to the hotel to nap and get her medications before her next shift started at 6:00 PM. The facility reported a census of 37 residents. Findings include: According to the quarterly Minimum Data Set (MDS) assessment tool with a reference date of [DATE], documented Resident #4 had a Brief Interview of Mental Status (BIMS) score of 14. A BIMS score of 14 suggested no cognitive impairment. The MDS documented Resident #4 had an indwelling catheter, ostomy and received tracheostomy care. The following diagnoses were listed for Resident #4: sepsis, renal failure, neurogenic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility assessment review the facility failed to ensure the appropriate licensed staff were competent to complete an assessment after Resident #5 had an unwitnessed fall. The facility also failed to ensure the appropriate certified staff assisted Resident #5 with a transfer after she sustained an unwitnessed fall. The facility reported a census of 37 residents. Findings include: According to the significant change Minimum Data Set (MDS) assessment tool with a reference date of [DATE] documented Resident #5 had a Brief Interview of Mental Status (BIMS) score of 3. A BIMS score of 3 suggested severe cognitive impairment. Resident #5 had one sided impairment to her upper and lower extremities and utilized a wheelchair. The MDS documented Resident #5 did not have any falls since her admission/entry or reentry or prior assessment. The following diagnoses were listed for the resident: stroke, diabetes mellitus, dementia, anxiety disorder, depression, bipolar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interviews, and facility policy review the facility failed to ensure 1 of 4 residents reviewed (Resident #7) was free from unnecessary medications. The facility reported a census of 37 residents. Findings include: According to the Annual Minimum Data Set (MDS) assessment tool with a reference date of 1/9/2025 documented Resident #7 had a Brief Interview of Mental Status (BIMS) score of 5. A BIMS score of 5 suggested severe cognitive impairment. The MDS documented he did not display physical, verbal, or other behavioral symptoms during the review period. Resident #7 did not exhibit rejection of care behaviors. The MDS documented he received scheduled pain medication regimen, did not receive an as needed (PRN) pain medications or was offered or declined, and he did not receive a non-medication intervention for pain. He did not receive an opioid during the 7-day review period. The following diagnoses were documented for Resident #7: stroke, cancer, heart failure, benign prostatic hyperplasia, renal failure, diabetes mellitus (DM), dementia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and facility policy review the facility failed to appropriately store six medications after they were delivered to the facility from the pharmacy. The facility reported a census of 37 residents. Findings include: On 2/13/2025 at 5:03 PM an opened and unattended blue plastic bag sat on top of the counter at the nurse's station. Inside the bag were the following medication cards: sertraline (anti-depressant), oseltamivir (treatment of influenza), Lisinopril (treatment of hypertension), pyridostigmine (treatment of myasthenia gravis), Eliquis (anti-coagulant), and metoprolol (treatment of hypertension). At 5:30 PM the blue bag was behind the counter of the nurse's station, out of reach from passersby. On 2/25/2025 at 10:30 AM Staff E Certified Medication Aide (CMA) stated she tries to have the nurse put the delivered medications away when she is working. On 2/26/2025 at 11:00 AM Staff C Licensed Practical Nurse (LPN) and Staff J CMA stated when medications are delivered from the pharmacy they are usually in white or blue bags. The nurse or CMA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interviews and facility policy review the facility failed to ensure Resident #5, #9, and #10's records were complete and accurate. Resident #5's clinical record did not contain an incident report after she sustained an unwitnessed fall nor did staff complete an assessment. Resident #9's clinical record did not contain information about his positive Influenza A status and Resident #10's clinical record did not contain information about his positive COVID-19 status. The facility reported a census of 37 residents. Findings include: 1. According to the significant change Minimum Data Set (MDS) assessment tool with a reference date of 1/24/2025 documented Resident #5 had a Brief Interview of Mental Status (BIMS) score of 3. A BIMS score of 3 suggested severe cognitive impairment. Resident #5 had one sided impairment to her upper and lower extremities and utilized a wheelchair. The MDS documented Resident #5 did not have any falls since her admission/entry or reentry or prior assessment. The following diagnoses were listed for the resident: stroke,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-11 · tag F0842 — failed to keep accurate, complete medical records — widespread
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and staff interviews the facility failed to maintain medical records that were systematically organized and failed to safeguard the medical records from loss or destruction. The facility reported a census of 37 residents. Findings include: On 9/9/24 at 9:40 AM a continuous observation of the building revealed the following: -Outside the facility to the left of the cellar door revealed a window well unable to determine depth with washed away soil next to the window well approximately 1 foot x 1.5 foot. -Observation of the basement revealed a room where the window well with washed away soil had a red painted wall with black fuzzy substance growing on the wall. The paint was chipping, loose, and bubbled up. Approximately the whole wall consistently had these concerns. Observation of 2 rooms filled with stacks of resident records. The boxes had fallen over and signs of water damage to the boxes and resident records in the boxes. On 9/9/24 at 9:55 AM Staff T Maintenance Director stated there had been concerns with the soil that washed away near that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-11 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility record review, staff interviews, and facility policy review the facility failed to demonstrate evidence of systematic identification of reporting, investigation, analysis, and prevention of adverse events. The facility failed to demonstrate the development, implementation, and evaluation of corrective actions or performance improvement activities. The facility reported a census of 37 residents. Findings include: Review of the facility's past survey violations document revealed the following repeated deficiencies since the Administrator's hire date of 12/30/2019: -F609, reporting alleged violations, during surveys ending on 4/27/23, 8/8/23, 4/5/24 and current survey. Survey ending on 8/8/23 and current survey resulting in a harm level deficiency. -F689, free of accidents/hazards and supervision, during surveys ending on 3/19/2020, 4/20/2021, 10/5/22, 7/25/24 and current survey. Surveys ending on 4/20/21, 7/25/24, and current survey resulting in a harm level deficiency. -F725, sufficient nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-11 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, resident interviews, staff interviews and policy review the facility failed to maintain a safe and comfortable environment free of possible hazards by having insufficient linens, and residents' beds not being made on a consistent basis. The facility reported a census of 37 residents. Findings include: 1. The Minimum Data Set (MDS) assessment for Resident #6 dated 6/26/24 identified a Brief Interview for Mental Status (BIMS) score of 15 which indicated normal cognition. Resident #6 on 9/7/24 at 1:20 PM stated the facility runs out of bed soakers frequently. The resident stated that with the size of the facility they should have a large enough supply to not run out of linens, but they do. 2. The MDS for Resident #10 dated 6/5/24 identified a BIMS score of 15 which indicated normal cognition. Resident #10 on 9/9/24 at 8:06 AM stated that she had returned from dialysis on multiple days where her bed had not been made. The resident stated she goes to dialysis later in the day on Mondays, Wednesdays, and Fridays. 3. The MDS for Resident #11 dated 8/19/24 identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-11 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interviews, and policy review the facility failed to develop, implement and follow Comprehensive Care Plans for 3 of 14 residents (#1, #2, #11) reviewed. The facility reported a census of 37 residents. Findings include: 1. The Minimum Data Set (MDS) assessment for Resident #1 dated 7/24/24 identified a Brief Interview for Mental Status (BIMS) score of 15 which indicated intact cognition. The MDS documented diagnoses that included: hypertension, renal insufficiency, non-Alzheimer's dementia, depression, chronic obstructive pulmonary disease (COPD), difficulty in walking, and unsteadiness on feet. The document revealed that since the previous quarterly assessment was completed on 5/1/24 the resident had 1 fall without injury and two or more falls with injury, except major. Resident #1 was independent with toileting, dressing, transfers, and ambulation. The resident utilized a walker and a wander/elopement alarm that was used daily. The Elopement Risk form dated 5/1/24 documented Resident #1 was a high risk for wandering. The Care Plan printed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-11 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility document review, resident interviews, staff interviews, and policy review the facility failed to provide adequate nursing staff to assure residents safety and well-being. The facility reported a census of 37 residents. Findings include: 1. Review of the August 2024 schedule revealed on the day shift less than 4 CNA's worked on 8/25 and 8/31/24. Review of the August 2024 schedule revealed on the evening shift less than 3 CNA's worked on 8/25, 8/26, 8/27, 8/28, 8/29, 8/30, and 8/31/24. Review of the August 2024 schedule revealed on the overnight shift less than 2 CNA's worked on 8/26, 8/27, 8/30, and 8/31/24. Review of the September 2024 schedule revealed the day shift less than 4 CNA's worked on 9/1, 9/7, and 9/8/24. Review of the September 2024 schedule revealed the evening shift less than 3 CNA's worked on 9/1, and 9/4/24. Review of the September 2024 schedule revealed the overnight shift less than 2 CNA's worked on 9/1, 9/2, 9/3, 9/7, and 9/8/24. Review of the facility document, Facility Assessment, updated 8/14/24 revealed the ratio of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-11 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review, and staff interviews the facility failed to provide appropriate infection prevention practices for residents at the facility. The facility failed to prevent, investigate and identify possible infection control issues from the water intrusion and black substance in the basement. The facility reported a census of 37 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] documented Resident #7 had a Brief Interview for Mental Status (BIMS) score of 12 indicating moderate cognitive impairment. The MDS also indicated Resident #7 had a dependence on supplemental oxygen, shortness of breath, chronic respiratory failure, and obstructive sleep apnea. Review of the document titled, Discharge summary dated [DATE] for Resident #7 revealed after admission to the hospital on 8/9/24 Resident #7 developed acute hypoxic respiratory failure requiring BIPAP, that had been weaned off 8/14/24 to room air yesterday but on 8/15/24 required 3L of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-25 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interviews, staff interviews, facility document review and clinical record review the facility failed to provide adequate staffing to ensure that the needs of the residents were met, and that the call lights were answered in a timely manner. The facility reported a census of 40 residents. Findings include: 1. According to the Minimum Data Set (MDS) assessment dated [DATE] Resident #35 had a Brief Interview for Mental Status (BIMS) score of 15 (intact cognitive ability). He was totally dependent on staff for eating, hygiene, dressing and transfers. Diagnoses to include injury of C5 level of cervical spinal cord, degeneration of the autonomic nervous system, and neurogenic bowel. The Care Plan last revised on 1/31/24, showed that Resident #35 had a diagnosis of C5 level spinal injury and quadriplegia. He had no control of muscles, and required the use of a mechanical lift for transfers, with 2 assistance. On 7/22/24 at 3:01 PM, Resident #35 said that sometimes the call lights could…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-25 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, facility record review and policy review, the facility failed to provide Registered Nurse (RN) coverage for 8 consecutive hours each day. The facility reported a census of 40 residents. Findings include: A review of the nursing schedule for June and July 2024 revealed that on following days, the facility failed to provide 8 hours of RN coverage: June 10, 19, 22, 28, 11, 20, 27. July 1, 6 and 7th. On 7/23/24 at 11:37 AM, the Administrator acknowledged the gap in RN coverage. She said that it was in the timeframe when they were in transition with the Director of Nursing (DON) so they had to cover the shifts with Licensed Practical Nurses (LPN's.) On 7/24/24 at 11:56 AM, Staff E, LPN said that before the new DON started in July, there were strings of days with no RN coverage. The LPN's have stepped up to fill in the gap the best they could. On 7/24/24 at 3:35 PM, Staff D, LPN, said that the expectations on the nurses was overwhelming and many times they only have 2 staff people on the floor. When residents are a 2 assist, they need her there and she can't get…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-25 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review the facility failed to revise and update the Comprehensive Care Plan for 4 of 17 residents (Resident #13, #2, #6, and #27) reviewed. The facility reported a census of 40 residents. Findings include: 1. Record review of the Minimum Data Set (MDS) 5 Day Medicare assessment for Resident #13, dated 5/7/24 documented a Brief Interview of Mental Status (BIMS) score of 13 indicating the resident cognitively intact. The document revealed the resident required dependence for toileting, bathing, lower body dressing, shoes, and partial moderate assistance for upper body dressing. The resident was dependent for rolling, lying to and from seated positions and transfers. Resident #13 had occasional bowel and bladder incontinence. Diagnoses included: orthostatic hypotension, renal insufficiency, hip fracture (fracture unspecified part of neck of left femur, subsequent for closed fracture with routine healing, seizure disorder/Epilepsy (conversion disorder…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-25 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and policy review the facility failed to prepare, serve and distribute food by failing to provide hand hygiene and glove use according to professional standards. The facility reported a census of 40 residents. Findings include: During a continuous observation on 7/23/24 at 11:00 AM Staff L, Cook, and Staff M, Dietary Aide, completed noon meal preparations. Staff L took temperatures as food items were removed from the steam oven (fried rice, plain rice, fried rice without vegetables, plain chicken) and broccoli from the stovetop. The staff did not clean the thermometer between food items and placed the uncovered thermometer(s) on the countertop throughout the meal process amongst papers, pen, and trash. Staff M moved in and out of the kitchen completing dining room tasks and kitchen tasks without hand hygiene. Staff L carried dirty dishes to the washroom, rinsed, placed dishes in the sink, and returned to the kitchen without hand hygiene. During the meal service there were 2 discarded plates with Staff M taking plates to the dish room to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations,staff interviews, provider interview, clinical record review and policy review the facility failed to ensure that residents had accurate and timely assessment and interventions for 2 of 13 residents reviewed. Resident #40 and Resident #6 had chronic skin ulcers, staff failed to complete weekly skin assessments and failed to provide skin treatments as ordered. The facility reported a census of 40 residents. Findings include: 1. According to the Minimum Data Set (MDS) assessment dated [DATE], Resident #40 was unable to complete a Brief Interview for Mental Status (BIMS). He had moderately impaired cognitive skills for daily decision making and disorganized thinking. The resident required set up assistance with eating and upper body dressing, partial assistance with lower body dressing and toileting hygiene. His diagnosis included heart failure, hypertension, peripheral vascular disease, aphasia and cerebrovascular accident (CVA). The Care Plan updated on 2/22/24, showed that Resident #40 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-25 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, resident and staff interviews, and policy review the facility failed to provide ongoing assessment and oversight for residents before and after dialysis for 2 of 2 residents (Resident #2, and #27) reviewed. The facility reported a census of 40 residents. Findings include: 1. Review of the Minimum Data Set (MDS) assessment for Resident #2 dated 5/8/24 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 indicating intact cognition. The MDS further revealed diagnosis of chronic kidney disease, stage 5, and morbid obesity. Review of Resident #2's Care Plan dated 7/23/24 revealed Resident #2 had a focus area related to hemodialysis and renal failure. Interventions identified for staff included dates of dialysis, assessments per protocol, labs per protocol, and notification to the physician. Review of the Electronic Health Record (EHR) for the month of July 2024 noted 6/9 dialysis documents in the record. Documents 7/19 and 7/17 contained both pre and post dialysis assessments. Documents dated 7/12, 7/10, 7/8 and 7/5/24 contained…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews and policy review the facility failed to implement appropriate hand hygiene and infection control practices to mitigate the spread of pathogens for 2 of 4 resident reviewed. Wound care treatments without hand hygiene for Resident #40 and #6. The facility reported a census of 40 residents. Findings include: 1. According to the Minimum Data Set (MDS) assessment dated [DATE], Resident #40 was unable to complete a Brief Interview for Mental Status (BIMS). He had moderately impaired cognitive skills for daily decision making and disorganized thinking. The resident required set up assistance with eating and upper body dressing, partial assistance with lower body dressing and toileting hygiene. The diagnoses included heart failure, hypertension, peripheral vascular disease, aphasia and Cerebrovascular Accident (CVA). The Care Plan updated on 2/22/24, showed that Resident #40 had Hemiplegia/Hemiparesis related to CVA. He had difficulty communicating and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-25 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and policy review the facility failed to offer influenza immunization to 1 of 5 residents reviewed. Resident #16 signed the consent for the immunization, but the chart lacked evidence that she received the shot. The facility reported a census of 40 residents. Findings include: According to the Minimum Data Set (MDS) assessment dated [DATE], Resident #16 had a Brief Interview for Mental Status (BIMS) score of 15 (intact cognitive ability). She was totally dependent for toileting, lower body dressing and transfers. Her diagnoses included anemia, heart failure, renal insufficiency, pneumonia and septicemia, and chronic respiratory failure. The Care Plan revised on 1/12/24 showed that Resident #16 had a tracheostomy and required suction as necessary. She had a cardiac pacemaker and an automatic cardiac defibrillator. According to the Immunizations tab in the electronic charting, Resident #16 did not receive the influenza vaccine in 2023. An Informed Consent for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility investigative file review, staff interviews and policy review the facility failed to report a reportable event in a timely manner for 1 of 3 residents (Resident #6) reviewed for reportable events. The facility reported a census of 41 residents. Findings include: The facility's 5-day investigation summary involving Resident #6 documented the alleged incident occurred on 3/23/24 and was reported on the company compliance hotline on 3/27/24. The summary documented the following description of the incident: the caller reported on the compliance hotline that Staff A Licensed Practical Nurse (LPN) had said to a paralyzed resident that you f*ing stink. There's no reason your lazy a can't shower. Get in the shower now. The staff reported it happened on 3/23/24. On 4/4/24 at 10:49 AM Staff B LPN stated she called the corporate hotline to report on 3/23/24 that Staff B told Resident #6 that he stinks, is lazy and needs to get up to shower because he stinks. Staff B indicated she was at the nurse's station when she heard this. When Staff B came to the nurse's station…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-05 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, hospital staff interview and policy review the facility failed to allow a resident to return to the facility after a facility initiated transfer to an acute setting for 1 of 3 residents (Resident #2) reviewed for appropriate discharge. The facility reported a census of 41 residents. Findings include: According to the quarterly Minimum Data Set (MDS) assessment tool with a reference date of 3/7/24 Resident #2 had a Brief Interview Mental Status (MDS) score of 14. A BIMS score of 14 suggested no cognitive impairment. The MDS documented he had no physical, verbal, or other behavioral symptoms directed to others during the review period. Resident #2 also did not reject care during the review period. The MDS documented the following diagnoses: malignant neoplasm of rectum, unspecified mood disorder, constipation, and moderate intellectual disabilities. The MDS documented active discharge planning occurring for the resident to return to the community and no referrals…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-05 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interviews and policy review the facility failed to complete a recapitulation of stay for 2 of 3 residents (Resident #4 & #5) reviewed. The facility reported a census of 41 residents. Findings include: 1. According to the discharge return not anticipated Minimum Data Set (MDS) assessment tool with a reference date of 3/1/24 Resident #4 discharged from the facility. The MDS documented active discharge planning occurred for the resident to return to the community. The Care Plan focus area with an initiation date of 2/13/2024 documented Resident #4 wished to be discharged to the community. On 3/1/24 at 4:39 PM a progress note documented discharged . Review of the documents tab in Resident #4's clinical record contained a document titled discharge paperwork with an uploaded date of 3/6/24. The discharge paperwork lacked a recapitulation of the resident's stay that included course of illness/treatment or therapy, pertinent lab, radiology, and consultation results, reconciliation of all pre-discharged medications with the resident's post-discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interviews and facility policy review the facility failed to complete discharge assessments when 3 of 3 residents (Resident #2, #4, and #4) discharged from the facility. The facility reported a census of 41 residents. Finding include: 1. According to the quarterly Minimum Data Set (MDS) assessment tool with a reference date of 3/7/24 documented Resident #2 had a Brief Interview Mental Status (MDS) score of 14. A BIMS score of 14 suggested no cognitive impairment. The MDS documented he had no physical, verbal, or other behavioral symptoms directed to others during the review period. Resident #2 also did not reject care during the review period. The MDS documented the following diagnoses: malignant neoplasm of rectum, unspecified mood disorder, constipation, and moderate intellectual disabilities. The Care Plan focus area with an initiated date of 11/10/23 documented Resident #2 wished to discharge to the community. The care plan indicated the facility was to evaluate and discuss with Resident #2 the prognosis for independent or assisted living.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, hospital staff interview, and policy review the facility failed to have complete and accurate medical records for 1 of 3 residents (Resident #2) reviewed. The facility reported a census of 41 residents. Findings include: According to the quarterly Minimum Data Set (MDS) assessment tool with a reference date of 3/7/24 Resident #2 had a Brief Interview Mental Status (MDS) score of 14. A BIMS score of 14 suggested no cognitive impairment. The MDS documented he had no physical, verbal, or other behavioral symptoms directed to others during the review period. Resident #2 also did not reject care during the review period. The MDS documented the following diagnoses: malignant neoplasm of rectum, unspecified mood disorder, constipation, and moderate intellectual disabilities. The Care Plan focus area with an initiated date of 11/10/23 documented Resident #2 wished to discharge to the community. The care plan indicated the facility was to evaluate and discuss with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-02 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews, resident council minutes, and facility assessment, the facility failed to provide adequate staff to meet residents' needs. The facility reported a census of 43 residents. Findings include: On 1/31/24 at 7:45 AM Resident #7 sat in the back-dining room with his peers. His hair was greasy. Resident #5 also sat in the back-dining room with his peers. He wore a black t-shirt that had white flakes throughout. At 2:00 PM Resident #8 and #9 sat in their rooms both had greasy hair. On 2/1/24 at 11:25 AM Resident #8 sat in the back-dining room with his peers. He wore a blue long-sleeved shirt that had white flakes throughout his shirt. He also wore blue and grey plaid pajama pants that also had white flakes in the lap of his pants. His fingernails were long. He indicated he received a bath today; hair appeared clean and brushed. Review of Resident Council Minutes revealed during their 12/29/23 meeting residents indicated the facility was understaffed-certain residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-02 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the staff roster, daily schedules, monthly schedule, payroll-based journal (PBJ), facility assessment, and staff interviews, the facility failed to have a Registered Nurse (RN) for eight consecutive hours a day, 7 days a week as required. The facility reported a census of 43 residents. Findings include: Review of the facility's staff roster revealed the facility employed two Registered Nurses (RN). Review of the facility's Payroll-Based Journal (PBJ) for October 1, 2023-December 1, 2023 revealed the facility reported no Registered Nurse (RN) hours on 10/25/23, 10/26/23, 10/31/23, 11/13/23, 11/26/23 and 12/31/23 Review of the Facility Assessment with a last reviewed date of 4/27/23 documented an average daily census of 45.34 in the last year. The ratio of RN's and Licensed Practical Nurses (LPN's) to Certified Nursing Assistants (CNA's) shall be sufficient to assure professional guidance and supervision in the nursing care of the residents. Facility retains sufficient staffing to maintain a 24-hour licensed nurse (8-hours are a registered nurse, 7-days a week). Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, resident and staff interviews, and policy review the facility failed to develop a comprehensive Care Plan for 1 of 6 residents reviewed (Resident #6). The facility reported a census of 43 residents. Findings include: Observation on 1/31/24 at 7:45 AM revealed Resident #6 sat in his motorized wheelchair in the back-dining room. He had a urine drainage bag hooked to his wheelchair, gripper socks on, and wore glasses. According to the admission Minimum Data Set (MDS) with a reference date of 11/7/23 documented Resident #6 had a Brief Interview for Mental Status (BIMS) score for 13. A score of 13 suggested intact cognition. The MDS documented he utilized a wheelchair for mobility; wore corrective lenses; was dependent of staff for showering/bathing, toilet use, putting on and taking off footwear, set up assistance for oral and personal hygiene, partial/moderate assistance for upper body dressing, and substantial/maximal assistance for lower body dressing. The MDS documented he had an indwelling catheter and was always incontinent of bowel. Resident #6 was at risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, staff and resident interviews, and grievance forms review the facility failed to provide bathing opportunities for 3 of 3 residents reviewed (Residents #4, #5, and #6). The facility reported a census of 43 residents. Findings include: On 1/31/24 at 7:45 AM Resident #7 sat in the back-dining room with his peers. His hair was greasy. Resident #5 also sat in the back dining room with his peers. He wore a black t-shirt that had white flakes throughout. At 2:00 PM Resident #8 and #9 sat in their rooms both of their hair was greasy. On 2/1/24 at 11:25 AM Resident #8 sat in the back dining room with his peers. He wore a blue long-sleeved shirt that had white flakes throughout his shirt. He also wore blue and grey plaid pajama pants that also had white flakes in the lap of his pants. His fingernails were long. He indicated he received a bath today; hair appeared clean and brushed. 1. According to the quarterly Minimum Data Set (MDS) with a reference date of 11/13/23 documented Resident #4 had a Brief Interview for Mental Status (BIMS) score of 15. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-02 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff and resident interviews, and facility policy review the facility failed to carry out restorative programs for 2 of 2 residents reviewed (Resident #4 and #5). The facility reported a census of 43 residents. Findings include: 1. According to the quarterly Minimum Data Set (MDS) with a reference date of 11/13/23 documented Resident #4 had a Brief Interview for Mental Status (BIMS) score of 15. A BIMS score of 15 suggested no cognitive impairment. The MDS documented she was independent when eating, required moderate assistance for oral hygiene, dependent on staff for toilet use, hygiene, shower/bathing, and substantial assistance for personal hygiene. The MDS documented she did not perform her restorative programs in the last 7 calendar days The MDS listed the following diagnoses: seizure, depression, respiratory failure, and morbid obesity. Review of Resident #4's Electronic Health Record (EHR) revealed she was to complete the following tasks: nursing rehab- Active Range of Motion AROM bilateral lower extremities seated exercise/balloon kicks 3 times per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-08 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews the facility failed to maintain a safe and sanitary environment. The facility reported a census of 46 resident. Findings include: Observations starting on 7/21/23 at 9:50 AM revealed the following: - room [ROOM NUMBER]'s air conditioning unit contained brown stains on top of the vent area where the air is pushed out in to the resident room - room [ROOM NUMBER]'s air conditioning unit contained multiple black speckles on the internal and external vents where the air is pushed out to the resident's room, floor of the air vent, and on the vent cover over the filter. The room had missing chunks of tile out of the floor, paint missing on the wall next to the resident's bed, and the floor felt sticky with black debris that outlined a rectangle shape - room [ROOM NUMBER]'s air conditioning unit contained black debris built up where the air is pushed out to the resident's room - room [ROOM NUMBER]'s air conditioning unit contained black, white, grey debris built up where the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and hospital staff interviews the facility failed to ensure 1 of 3 residents (Resident #4) went to their follow up appointments, had the appropriate labs, and diagnostic work as ordered. Findings include: Resident #4's quarterly Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview of Mental Status (BIMS) score of 0, indicating severe cognitive impairment. The MDS indicated that he required extensive assistance from one person for bed mobility, transfers, dressing, toilet use, and personal hygiene. The MDS included diagnoses of malignant neoplasm of bladder (bladder cancer that spread), cancer, heart failure, diabetes mellitus, dementia, and depression. The Care Plan Focus area dated 2/21/23 indicated that Resident #4 had bladder cancer. The After Visit Summary dated 6/28/22 included the following scheduled appointments: - 11/23/22 lab scheduled at 9:30 AM - 11/23/22 a Magnetic Resonance Imaging (MRI) scheduled at 11:20 AM - 11/23/22 return…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews and facility policy review the facility failed to report a reportable event for 1 of 3 residents reviewed (Resident #2). Findings include: Resident #2's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview of Mental Status (BIMS) score of 15, indicating no cognitive impairment. The MDS listed that she required extensive assistance of one person for bed mobility, dressing, and personal hygiene. In addition, the MDS indicated that she required extensive assistance of two persons for transfers and toilet use. The MDS included diagnoses of diabetes mellitus, heart failure (impaired heart function), hypertension (high blood pressure), renal failure (severely impaired kidney function), seizure disorder, and depression. The Care Plan Focus revised 12/29/22 reflected that Resident #2 had a risk of falling due to weakness, need for assistance with cares, and required encouragement to use her call light. The Interventions directed the following: a. Revised…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-02-02 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interview the facility failed to ensure the nurse staffing information was posted to include the required information and in an accessible area for residents and visitors to see. The facility reported a census of 43 residents. Findings include: Observations revealed on 1/30/24 at 12:30 PM, 1/31/24 at 7:00 AM, and 2/1/24 at 1:00 PM revealed the daily schedule tacked to a cork board behind the nurse's station to the left of the copy machine, not accessible to residents and visitors. The schedule did not include staff titles, total or actual hours worked, the census, and facility name. The schedule was completed for all three shifts. On 2/1/24 at 1:58 PM the Administrator stated the nurse staffing information has not been done since the Director of Nursing (DON) left. On 2/2/24 at 11:15 AM the Administrator stated she had the daily staff posted up in the front today, where they had it before. She acknowledged it was not posted in back of the building where all the residents reside. When asked if the facility had a policy referencing nurse staff postings…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$137,835 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $42,262 — penalty dated 2025-12-08
  • $95,573 — penalty dated 2024-07-25
  • Medicare payment denial — starting 2024-08-27 for 32 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
HOLDCO, IA, 10, LLCOrganizationDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 02/01/2025
BIRCHWOOD HEALTHCARE PARTNERS LLCOrganizationINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 02/01/2025
DOLE, ISAACIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 02/01/2025
SATTERFIELD, BRENDAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2015
BIRCHWOOD FOUNDATION LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 02/01/2025
CAMPBELL STREET IA 10 LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025
CAMPBELL STREET SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025
KLEINSTREUBER, PETERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025
ONEAL, TAMARAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025
OURADA, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025
ACD CONSOLIDATED LLCOrganizationADP OF THE SNFsince 09/01/2024
BEAR CREEK SRAF GP HOLDINGS LLCOrganizationADP OF THE SNFsince 09/01/2024
BEAR CREEK STRATEGIC REAL ASSETS FUND LPOrganizationADP OF THE SNFsince 09/01/2024
DEFRANCO INVESTMENT CO LTDOrganizationADP OF THE SNFsince 09/01/2024
IAGA SNF HOLDINGS LLCOrganizationADP OF THE SNFsince 09/01/2024
IAGA SNF PORTFOLIO LLCOrganizationADP OF THE SNFsince 08/28/2025
IAGA SNF SHENANDOAH LLCOrganizationADP OF THE SNFsince 09/01/2025
NAP HOLDINGS LLCOrganizationADP OF THE SNFsince 09/01/2024

CMS files one row per role, so the 29 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

13 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.5M
Net patient revenuemost recent cost report
-27.5%
Operating marginrevenue minus expenses
$213K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 72%Medicare 12%Other / private 16%

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $213K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$369per resident / day
operating cost
$11,211per month
≈ monthly operating cost
$289per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165531. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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