Pillar of Cedar Valley
1410 West Dunkerton Road, Waterloo, IA 50703 · Non profit - Corporation · 114 certified beds · (319) 291-2509 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (24) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
- about 29% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.5% | 17.1% | 15.4% | typical |
| Long-stay residents who lose too much weight | 4.7% | 4.6% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.3% | 1.5% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.6% | 2.4% | 2.0% | better |
| Long-stay residents with depressive symptoms | 25.8% | 4.2% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.4% | 3.8% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.1% | 16.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 43.1% | 20.8% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 93.3% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.9% | 4.2% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 20.0% | 25.6% | 21.2% | typical |
| Short-stay residents rehospitalized after admission | 12.4% | 20.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 13.6% | 13.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.25 | 1.49 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.97 | 2.08 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.06 therapist hours per resident per day in 2026Q1 — more than 2% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.8%CMS range 6.5–16.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.61 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.92 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.90 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.49 hrs/resident/day on weekends vs 3.09 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.41 to 0.13 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 33% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
24 citations, most serious first. The 10 most serious are shown; the remaining 14 are one tap away and print in full.
- Potential for harm · Dcited before2026-06-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, document review, policy review and staff interview, the facility failed to provide one to one supervision for resident safety for 1 of 10 residents sampled (Resident #4). The facility reported a census of 136 residents. Findings include:1. Resident #4's Minimum Data Set (MDS) assessment dated [DATE] showed a Brief Interview for Mental Status (BIMS) Score of 3 out of 15 indicating a severe cognitive loss. Resident #4 exhibited physical behaviors (hitting, kicking, pushing, scratching, grabbing) 1-3 days and rejection of care 1-3 days of the lookback period. Resident #4 was independent with chair/bed to chair transfers and could walk distances of 10-150 feet independently. The MDS listed diagnoses of bipolar disorder, unspecified, Non-Alzheimer's Dementia, and anxiety disorder. Resident #4's Care Plan revised 4/17/26 specified the resident demonstrated physical aggressive behaviors toward staff and resident peers related to dementia and mental illness. Resident #4 would frequently…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to protect and prevent resident to resident abuse for 2 of 2 residents reviewed (Residents #1 and #5). The facility reported a census of 136 residents.Findings include:1. Resident #2's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 99, signifying the interview could not be completed. The MDS documented during the lookback period Resident #2 had physical behavior symptoms directed toward others that occurred daily. In addition, the MDS documented Resident #2 had verbal behavior symptoms directed toward others that occurred 4 to 6 days during the lookback period. Resident #2 had behaviors of rejection of care that occurred daily. The MDS included diagnoses of depression, anxiety, post-traumatic stress disorder (PTSD) and bipolar disorder (mental health condition causing extreme mood swings that include emotional highs, called mania, and lows, known as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility records, policy review, resident and staff interviews, the facility failed to report alleged violations of physical abuse within the required time frame to the Iowa Department of Inspections, Appeals and Licensing (DIAL) for 3 of 4 incidents (11/14/25, 12/10/25 and 12/15/25) reviewed. The facility reported a census of 136.Findings include:Resident #2's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 99, signifying the interview could not be completed. The MDS documented during the lookback period Resident #2 had physical behavior symptoms directed toward others that occurred daily. In addition, the MDS documented Resident #2 had verbal behavior symptoms directed toward others that occurred 4 to 6 days during the lookback period. Resident #2 had behaviors of rejection of care that occurred daily. The MDS included diagnoses of depression, anxiety, post-traumatic stress disorder (PTSD) and bipolar disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-23 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and staff interviews the facility failed to thoroughly investigate and put interventions in place following a resident-to-resident abuse for 1 of 3 residents reviewed (Resident #2). The investigation determined Resident #2 hit Resident #1 and Resident #5 on different occasions. The facility failed to conduct resident and staff interviews for the date of the incidents to determine the extent of the allegation or determine if other residents had been affected. The facility reported a census of 136 residents.Findings include:1. Resident #2's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 99, signifying the interview could not be completed. The MDS documented during the lookback period Resident #2 had physical behavior symptoms directed toward others that occurred daily. In addition, the MDS documented Resident #2 had verbal behavior symptoms directed toward others that occurred 4 to 6 days during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-17 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and Resident Assessment Instrument (RAI) Manual the facility failed to transmit Minimum Data Set (MDS) assessments timely for 2 of 3 residents reviewed (Residents #29 and #139). The facility reported a census of 136 residents. Findings include:1. Resident #29's MDS Quarterly assessment listed a completed date of [DATE]. The record lacked a transmitted status.On [DATE] at 11:12 AM Staff M, MDS Coordinator, reported their electronic health record (EHR) program directed to not submit the MDS, so she didn't submit the assessment. She reported she didn't know why the MDS got coded like that.On [DATE] at 11:20 AM the Administrator reported the facility didn't have a policy, they used the RAI manual.The RAI manual dated [DATE] on page 2-18 directed to transmit the Quarterly MDS no later than 14 days after the completion of the assessment.2. Resident #139's MDS Death assessment with assessment reference date [DATE] was completed on [DATE]. The record identified the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-17 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, clinical record review, policy review, and staff interviews, the facility failed to follow a resident's Care Plan for 1 of 2 residents reviewed (Resident 5). The facility reports a census of 136.Findings include: On 9/9/25 at 1:49 PM observed Resident #5's wheelchair without anti-tippers on front of the wheelchair, no pressure relieving cushion, or non-slip material (Dycem) in the wheelchair.The Care Plan Focus dated 9/25/19 reflected Resident #5 had a risk of falls. The Care Plan directed the following Interventions:a. 9/25/19: Front anti-tippersb. 9/15/22: Dycem for the wheelchair.The Care Plan Focus dated indicated Resident #5 had a potential for pressure ulcers. The Intervention dated 9/3/20 directed to place a pressure reduction cushion in the wheelchair. On 9/10/25 at 7:33 AM observed Resident #5 sitting in a wheelchair in the hallway. Her wheelchair lacked the cushion, anti-tippers, and Dycem.On 9/10/25 at 9:24 AM Staff A, Registered Nurse (RN), verbalized she said she didn't know anything what Resident #5 needed for her wheelchair. On 9/10/25 at 9:26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-17 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review and staff interview the facility failed to provide a palm splint to the left hand to reduce/prevent contracture for 1 of 1 resident's sampled (Resident #15). The facility identified a census of 136 residents.Findings include:Resident #15's Minimum Data Set (MDS) assessment dated [DATE] showed a Brief Interview for Mental Status (BIMS) score of 13/15 indicating intact cognition. The MDS documented Resident #15 had a functional limitation in range of motion to one upper extremity (shoulder, elbow, wrist, hand) and depended on staff for eating, oral hygiene, toileting, upper/lower body dressing and personal hygiene. The MDS listed diagnoses of non-traumatic brain dysfunction, stroke and hemiplegia/hemiparesis (paralysis or loss of muscle function on one side of the body).An Occupational Therapy (OT) Home Therapy Program dated 1/17/25 signed by Staff I, Assistant Director of Nursing (ADON), directed the staff to apply a soft carrot splint with larger end…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews and policy review, the facility failed to lock up hazardous tools when they didn't have staff present in resident areas. The facility reported a census of 136 residents.Findings include: During a continuous observation on 9/8/25 at 1:38 PM of the 3rd floor west side hallway noted the housekeeping closet open and unattended with a wheeled cart in front of the doorway. The unattended wheeled cart had a box cutter, pipe wrench, fire fighter eliminator 1330 (non-toxic antifreeze solution for fire sprinklers), and an impact drill. Observed 3 residents go by the area with no staff present. At 1:42 PM the contracted sprinkler company staff came to the housekeeping closet and worked with the cart items, shut the housekeeping closest, and left shortly after arriving with the cart of tools and antifreeze.During a continuous observation on 9/9/25 at 8:54 AM of the 3rd floor west side hallway noted the housekeeping closet open and unattended with a wheeled cart in front of the doorway. The wheeled cart noted a box cutter, pipe wrench, fire fighter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review and staff interview, the facility failed to implement current physician orders for oxygen therapy for 1 of 1 resident's sample (Resident #15). The facility identified a census of 136 residents.Findings include:Resident #15's Minimum Data Set (MDS) assessment dated [DATE] showed a Brief Interview for Mental Status (BIMS) score of 13/15 indicating intact cognition. The MDS documented Resident #15 exhibited shortness of breath (SOB) trouble breathing with exertion, at rest and while lying flat. The MDS documented diagnoses of chronic obstructive pulmonary disease (COPD, a group of lung diseases that cause ongoing breathing problems characterized by narrow airways which make it difficult to breath, irritation and mucus of the airways that worsen breathing over time) and respiratory failure with use of oxygen therapy. Resident #15 Care Plan revised 3/13/25 documented a diagnosis of COPD and the resident utilized oxygen as needed. The Care Plan directed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-17 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review, manufactures instructions for use, and staff interviews, the facility failed to ensure residents didn't receive expired insulin to diabetic residents for 2 of2 residents sampled (Residents #401 and #9). The facility reported a census of 136 residents.Finding include:1. Resident #401 Minimum Data Set (MDS) assessment dated [DATE] showed a Brief Interview for Mental Status (BIMS) score of 15/15 indicating intact cognition. The MDS listed a diagnosis of diabetes mellitus. In addition, the MDS identified Resident #401 utilized insulin seven days a week.The Order Review History Report acknowledged by the provider on [DATE] at 13:38 PM listed the following physician orders:a. Humalog Injection solution 100 units (U) per milliliter (ML) injection 2 U subcutaneously twice a day for diabetes.b. Humalog Injection solution 100 U/ML inject 2 units per sliding scale for a blood sugar of 151-200.Observation on [DATE] at 8:23 AM Staff A, Registered Nurse (RN),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 14 citations
- Potential for harm · D2025-11-17 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review, and staff interviews the facility failed to have patient care equipment in good repair for 1 of 1 resident reviewed (Resident 37). The facility reported a census of 136 residents.Findings include: On 9/8/25 at 11:20 AM observed Resident 37's bed frame had plastic protective edging loose and sticking up at the foot of bed.On 9/9/25 at 9:53 AM observed Resident 37's bed frame plastic edging remained loose and sticking up at the foot of bed.On 9/10/25 at 7:15 AM observed Resident 37's bed frame plastic edging remained loose and sticking up at the foot of bed.On 9/11/25 at 11:10AM Staff N, Assistant Maintenance, reported the staff email or verbally call them if something needed fixed. In addition, Residents also let them know verbally.On 9/11/25 at 11:30 AM Administrator described the process of repairing things as an email sent to maintenance. They print the email out to know what needs fixed. The facility policy titled Physical Environment - Maintenance Repair Request revised 7/15/25 documented per regulations, inspections are completed on a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-10-03 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, Center for Infection Control and Prevention (CDC) Guidelines, and staff interview, the facility failed to perform an assessment to identify where Legionella and other opportunistic waterborne pathogens could grow and spread; and failed to identify measures to monitor and prevent the growth of opportunistic waterborne pathogens and facility staff failed to use enhanced barrier precautions when assisted a resident with a tube feeding, (Resident #52). The facility identified a census of 132 residents. Findings include: According to the CDC Legionnaires' disease is a serious type of pneumonia caused by bacteria, called Legionella, that live in water. Legionella can make people sick when they inhale contaminated water from building water systems that are not adequately maintained. During an interview on 10/02/24 at 10:50 AM Staff A, Maintenance Supervisor reported they did not have a water mapping or plan, but the facility does have a Legionella Policy. He verbalized they have never had low…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-03 · tag F0577 — patternAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to post notice of the availability of the most recent survey reports and failed to have survey reports readily accessible to residents, family members and legal representatives of the most recent survey of the facility. The facility reported a census of 132 residents. Findings include: Observations 9/30/24 and 10/1/24 revealed a three-ring white binder labeled Department of Inspection and Appeals (DIA) Survey Book 1/6/22 to present lay flat on a rolling rack inside of double set of doors labeled community room. The area was a hallway that went down to the facility conference room and the therapy room. The area outside of the Community Room did not publicly display and post that facility survey results were available for review and where to find the survey book. During an observation on 10/2/24 at 9:52 AM the white three ring binder labeled DIA Survey Book 1/6/22 to present continued to lay flat on a rolling rack inside a set of double doors labeled community room. No residents had been observed accessing the area.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-03 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, and resident, family, and staff interviews, the facility failed to treat residents with dignity and respect while affirming each resident's individuality during random observations of staff and resident interactions conducted during our unannounced visit. This was found during review of 3 of 3 residents (Resident #29, Resident #27, and Resident #52). During an observation of Resident #29's room it was noted that there was no curtain hanging between Resident #29's designated room space and his roommate Resident #64's room space, removing all privacy for Resident #29. Resident #29 did not have decision making abilities to approve that there be no curtain. It was observed that Resident #64 could not enter or exit their shared room without walking through Resident #29's designated room space. During an observation Resident #27 turned her call light on and wanted assistance to get out of bed as she was hot and visibly sweaty. Staff returned to the room [ROOM NUMBER]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-03 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and facility policy review, the facility failed to apply continuous oxygen at 2 liters (L) per minute via nasal cannula, as ordered by Provider, for 1 of 1 resident (Resident #52) reviewed for respiratory care. The facility reported a census of 132 residents. Findings include: The Minimum Data Set (MDS), dated [DATE], revealed Resident #52 had delusions and modified independence for decision making regarding tasks of daily life. Resident #52 required dependance upon staff for hygiene tasks, dressing, and transfers. Diagnoses included Chronic Obstructive Pulmonary Disease (COPD), Chronic Respiratory Failure with hypoxia, Schizophrenia, dysphagia (difficulty swallowing), and flaccid hemiplegia (paralysis of one side of the body) affecting left side. The MDS indicated Resident #52 had shortness of breath both with activity and at rest but lacked indication that Resident #52 required oxygen therapy or respiratory treatments. The Care Plan, revised 3/27/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and facility policy review, the facility failed complete resident fall assessment or neurological checks following a resident reported, unwitnessed, fall for 1 of 3 residents (Resident #53) reviewed for accidents. The facility reported a census of 132 residents. Findings include: The Minimum Data Set (MDS), dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 12 out of 15, indicating moderately impaired cognition. Resident #53 able to transfer, ambulate and perform personal hygiene tasks independently. Diagnoses included Schizoaffective disorder, anxiety disorder, depression, and polyneuropathy. The MDS indicated Resident #53 had 2 or more falls with minor injury since previous assessment. The Care Plan, revised on 7/31/24, revealed Resident #53 had been at risk for falls related to daily use of psychotropic medications, chronic pain, and hammer toes with the intervention to educate resident about safety and remind her what to do if a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, the facility failed to ensure residents were safe from accidents and hazards for 1 of 3 residents reviewed (Resident #79). Staff failed to supervise Resident #79 in the shower room. The resident fell while in the shower. The facility reported a census of 132 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] for Resident #79 revealed a Brief Interview of Mental Status (BIMS) score of 03 which indicated severe cognitive impairment. The MDS documented the resident had diagnoses of hypertension, dementia, Parkinson's Disease, anxiety and depression. The Care Plan for Resident #8 with a revised date of 9/26/24 with a focus area ADL Self Care revised on 7/03/24 directed staff for bathing the he required assistance of 1 with staff. Review of Resident #79's Electronic Health Record Progress Notes revealed a Nursing Progress Note dated 7/19/24 at 5:17 PM documented Resident #79 was in the shower unattended when staff found him on the floor in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-03 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and facility policy review, the facility failed to apply gloves or additional Personal Protective Equipment (PPE) for infection prevention during administration of enteral tube feeding for 1 of 1 residents (Resident #52) reviewed for tube feeding. The facility reported a census of 132 residents. Findings include: The Minimum Data Set (MDS), dated [DATE], revealed Resident #52 had delusions and modified independence for decision making regarding tasks of daily life. Resident #52 required dependance upon staff for hygiene tasks, dressing, and transfers. Diagnoses included Schizophrenia, dysphagia (difficulty swallowing), and flaccid hemiplegia (paralysis of one side of the body) affecting left side. The Care Plan, revised on 9/24/24, revealed Resident #52 had a Percutaneous Enteral Gastrostomy (PEG) tube placed 9/16/24 related to dysphagia with the goal for insertion site to remain free of signs and symptoms of infection through the review date.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-03 · tag F0912 — isolatedProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure a minimum of 80 square feet of personal room space for residents with roommates for 1 of 1 resident reviewed (Resident #29). During an observation it was noted that Resident #29 had a smaller room space than his roommates. The facility reported a census of 132 residents. Findings include: A Minimum Data Set (MDS) dated [DATE], documented diagnoses for Resident #29 included schizophrenia. A Brief Interview for Mental Status (BIMS) documented that this resident was rarely/never understood. It documented this resident knew the location of his own room and knew staff names and faces. A Care Plan with a Bed Mobility intervention initiated on 4/20/21, directed staff that Resident #29 chose to sleep in a recliner; Resident #29 did not have a bed. On 10/1/24 at 1:39 PM, the Maintenance Supervisor measured the room space for Resident #29. The measurements were 82 inches by 98 inches. Both Staff A, Assistant Director of Nursing (ADON) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-03 · tag F0913 — isolatedProvide bedrooms that have direct access to an exit hallway.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure residents had direct access to an exit corridor from their designated room space in a room shared by 4 residents for 4 of the 4 residents reviewed (Resident #29, Resident # 60, Resident #64 and Resident #92). Resident #64 would need to exit through Resident #29's designated room space to exit the room and access the hall. Resident #60 would need to exit through either Resident # 64's space and then into Resident #29's designated space or would need to exit through Resident #92's designated space. The facility reported a census of 132 Residents. Findings include: On 10/1/24 at 1:39 PM, Staff D, Assistant Director of Nursing (ADON) and Staff A, Maintenance Supervisor concurred that there was no way for in and out of the room for the 2 residents in the back of the room Resident #29 and Resident #60 to enter and/or exit their allotted space in the room without walking through Resident #64's and/or Resident #29's space. On 10/2/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-03 · tag F0914 — isolatedProvide bedrooms that don't allow residents to see each other when privacy is needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to provide a privacy curtain between 2 residents (Resident # 29 and Resident #64. During an observation of Resident #29's room it was noted that there was no curtain hanging between Resident #29's designated room space and his roommate Resident #64's room space, removing all privacy for Resident #29. Resident #29 did not have decision making abilities to approve that there be no curtain. The facility reported a census of 132 residents. Findings include: A Minimum Data Set (MDS) dated [DATE], documented diagnoses for Resident #29 included schizophrenia. A Brief Interview for Mental Status (BIMS) documented that this resident was rarely/never understood. It documented this resident knew the location of his own room and knew staff names and faces. On 10/1/24 at 8:54 AM, Resident #29 was lying in his recliner on his side with recliner reclined. There was no curtain between this resident and his roommate. His roommate was also lying in bed with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-03 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, policy review, resident and staff interviews, the facility failed to provide a call light for Resident #103. The facility reported a census of 103 residents. Findings include: The Minimum Data Set (MDS) dated [DATE] for Resident #103 revealed a Brief Interview of Mental Status (BIMS) score of 13 which indicated intact cognition. The MDS documented the resident had diagnoses of seizure disorder, Benign paroxysmal vertigo, malnutrition, Bipolar and Schizophrenia. Review of Resident #103 census documents she moved from another room to her current room on 1/11/2022. An observation on 9/30/24 at 2:53 PM, Resident #103 did not have a call light noted in her room. During an interview on 9/30/24 at 2:53 PM, Resident #103 reported she has not had a call light in her room. An observation on 10/02/24 at 9:49 AM, Resident #103's room continued to not have a call light. During an interview on 10/02/24 at 9:49 AM, Resident #103 reported she didn't know all the rooms should have a call light because she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observation, resident interview, staff interview and policy review the facility failed to provide appropriate services to maintain or improve resident abilities with mobility and dining-eating for 1 of 5 residents reviewed (Resident #132). The facility reported a census of 134 residents. Findings include: The Minimum Data Set (MDS) for Resident #132 dated 04/17/23 listed diagnoses that included dysphasia (swallowing difficulty), non-traumatic brain dysfunction, muscle weakness with abnormalities of gait and mobility. The MDS documented needs for assist with personal care, included resident required extensive assist of one person with bed mobility, transferring, walking, toilet use, and personal hygiene. The MDS section for Brief Interview of Mental Status (BIMS) was not scored, relayed the resident had clear speech, understands verbal content and able to express ideas and wants. The Care Plan revised 5/28/23 documented the resident will increase level of mobility, ability and willingness to fully participate in restorative program. Resident will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, and staff interview the facility failed to limit the timeframe for PRN (as needed) psychotropic medication to 14 days or obtain appropriate documentation from the provider for 1 of 5 residents (Resident #29). The facility reported a census of 134 residents. Finding include: Resident #29's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 10, indicating moderate cognitive impairment. The MDS indicated that Resident #29 required extensive assistance of two persons with bed mobility, and ambulation, extensive assistance of one person for dressing and personal hygiene, and limited assistance of two persons for transfer and toilet use. The resident was independent with eating. The MDS included diagnoses of heart failure, diabetes, anxiety disorder, schizophrenia, schizoaffective disorder, and borderline personality disorder. Resident #29's Care Plan, revised on 4/11/23 revealed documentation that Psychotropic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| TAMID WATERLOO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 12/15/2022 |
| TAMID HEALTHCARE NFP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 12/15/2022 |
| ARENDS, HILARY | Individual | W-2 MANAGING EMPLOYEE | — | since 04/03/2022 |
| KUZMENKO, MICHAEL | Individual | CORPORATE OFFICER | — | since 12/15/2022 |
| SHIR, ANATOLIY | Individual | CORPORATE OFFICER | — | since 12/15/2022 |
| PILLAR SENIOR CARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/15/2022 |
| MESSING, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/15/2022 |
| TARNOFF, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/15/2022 |
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 96% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $5.4M paid to related parties — landlords or management companies under common ownership — equal to about 29% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165307. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.