Power County Skilled Nursing Facility
510 Roosevelt Street, American Falls, ID 83211 · Government - Hospital district · 21 certified beds · (208) 226-3200 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.5% | 15.6% | 15.4% | worse |
| Long-stay residents who lose too much weight | 6.8% | 5.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.3% | 1.2% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 13.2% | 2.0% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 4.2% | 15.1% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 11.8% | 3.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 18.3% | 16.1% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 29.7% | 16.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 0.0% | 3.2% | 4.7% | check this* — see note marked star below the table |
| Long-stay residents with worsening bladder/bowel control | 24.7% | 22.1% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.9% | 20.1% | 17.1% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Staffing
How full it usually is: this home is certified for 21 beds and averages 20.7 residents a day — about 99% occupied, or roughly 0 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.63 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.85 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.92 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.84 hrs/resident/day on weekends vs 4.96 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 0.85 to 0.83 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
40 citations, most serious first. The 10 most serious are shown; the remaining 30 are one tap away and print in full.
- Potential for harm · F2026-06-09 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and staff interview, it was determined the facility failed to ensure nurse staffing information was accurate and posted daily for each shift. This failed practice had the potential to affect all residents residing in the facility and their representatives, visitors, and others who wanted to review the facility's staffing levels. Findings include:During review of the facility daily staffing sheets, the surveyor noted missing nurse staffing data and census data on the following dates.- The daily staffing sheets had not documented the actual hours worked by nursing staff.- 5/28/26 missing resident census- 4/6/26 missing nurse data for 0600 to 1800 shift- 3/19/26 missing nurse data for 0600 to 1800 shift- 3/14/26 missing nurse data for 1800 to 0600 shift- 3/4/26 missing nurse and CNA data for 1800 to 0600 shift- 2/26/26 missing nurse data for 1800 to 0600 shift- 2/14/26 missing resident census- 2/13/26 missing nurse data for 1800 to 0600 shift- 1/22/26 missing resident census- 1/15/26 missing resident censusOn 6/8/26 at 1:30 PM, the DON stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-06-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, policy review, and review of the U.S. Food and Drug Administration 2022 Food Code, the facility failed to appropriately store, distribute, label foods, and clean cookware appropriately. This deficient practice had the potential to affect all residents who received meals prepared in the facility's kitchen. This placed residents at risk for potential contamination and use of spoiled foods, and adverse health outcomes including food-borne illnesses. Findings include:The facility's General Storage and Damaged Products policy dated 11/10/23, documented dietary employees are instructed to label and date all opened food items.The facility's Dry & Cold Food Storage policy dated 11/10/23, documented temperatures of all refrigerators and freezers will be recorded daily on the temperature log sheets. All prepared foods will be kept covered, labeled, and dated. All opened food products will be placed in proper containers for storage, labeled, dated, and refrigerated. All other perishables such as cheese, mayonnaise, jelly, etc are to be kept no longer than the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-09 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it was determined the facility failed to ensure controlled medications were tracked and kept secure from potential theft and/or diversion. This was true for 1of 1medication carts audited. This failure created the potential for undetected misuse and/or diversion of controlled medications and had the potential to affect all residents who received controlled medication in the facility. Findings include:On 6/9/26 at 10:00 AM, observed during the medication cart audit, the narcotic accountability sheets had the following dates without licensed nurse signature documented:-4/26/26 On-coming signature-4/27/26 Off going signature-4/29/26 Off going signature-5/8/26 On-coming signature-5/8/26 Off going signature-5/14/26 Off going signature-5/17/26 On-coming signature-5/17/26 Off going signature-5/23/26 On-coming signature-5/23/26 Off going signature-6/5/26 On-coming signature-6/6/26 Off going signatureOn 6/9/26 at 10:15 AM, RN #1 stated two nurses should have signed the narcotic accountability sheet and had not.On 6/9/26 at 1:19 PM, the DON stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, policy review, and staff interview, it was determined the facility failed to ensure infection control prevention practices were maintained to provide a safe and sanitary environment. These failures had the potential to impact all residents in the facility by placing them at risk for cross contamination and infection. Findings include:The facility's Dining Room policy dated 1/1/24, documented staff are to encourage residents to wash hands in sink or with washcloth or sanitize prior to each meal.The following was observed for hand hygiene:On 6/8/26 at 8:10 AM, observed breakfast meal served to the residents in rooms 9, 14, 15, and 18. The residents were not offered hand hygiene before eating their meals.On 6/8/26 at 10:14 AM, CNA #1 stated they should have offered hand hygiene to the residents before they ate their meals. She also stated staff are supposed to be carrying a large bottle of hand sanitizer to clean the resident's hands.
- Potential for harm · Dcited before2026-06-09 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, policy review, and staff interview, it was determined the facility failed to ensure residents were treated with dignity. This was true for 1 of 1 resident (Resident #3) reviewed for foley catheters. This deficient practice placed Resident #3 at risk of embarrassment and diminished sense of worth. Findings include:The facility's Promoting/Maintaining Resident Dignity policy, dated 1/15/26, documented it is the practice of this facility to protect and promote resident rights and treat each resident with respect and dignity as well as care for each resident in a manner and in an environment, that maintains or enhances resident's quality of life by recognizing each resident's individuality.Resident #3 was admitted to the facility on [DATE], with multiple diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side (stroke) and urinary tract infection.On 6/8/26 at 8:12 AM, observed from outside Resident #3's room, his foley catheter bag hanging on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-09 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and staff interview, it was determined the facility failed to ensure a written notice of transfer and bed hold policy was provided to the resident or their representative when residents were transferred to the hospital. This was true for 1 of 1 resident (Resident #4) reviewed for transfers. This deficient practice created the potential for psychosocial distress if residents and their representatives were not made aware of or able to exercise their rights related to transfers from the facility. Findings include:The facility's Bed Hold policy dated 2/1/18, documented two written notices of this bed hold policy and procedures will be issued to the resident, family member, or legal representative. The first notice will be given upon admission. The second notice of this bed hold policy will be given to residents at their time of transfer for hospitalization.Resident #4 was admitted to the facility on [DATE], with multiple diagnoses including cerebral palsy (a condition marked by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review, and staff interview, it was determined the facility failed to ensure resident's care plans were revised to reflect resident current code status. This was true for 1 of 2 residents (Resident #4) whose care plans were reviewed. This placed residents at risk of adverse outcomes if care and services were not provided due to care plans not being revised as residents' needs changed. Findings include:The facility's Care Plan policy dated [DATE], documented care plans will be reviewed quarterly, annually, and with change of status to ensure that they are current for the resident's care.Resident #4 was admitted to the facility on [DATE], with multiple diagnoses including cerebral palsy (a condition marked by impaired muscle coordination and/or other disabilities) and depressive disorder.On [DATE] at 8:42 AM, Resident #4's medical record Plan for Emergency Care and Intensity of Treatment document dated [DATE], documented she was a full code meaning she wanted CPR to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, it was determined the facility failed to ensure physician's orders were followed. This was true for 1 of 2 residents (Resident #11) whose physician's orders were reviewed. This had the potential for adverse effects and possible harm to resident's medical and physical status. Findings include:Resident #11 was admitted to the facility on [DATE], with multiple diagnoses including dementia and chronic obstructive pulmonary disease (progressive lung disease characterized by increasing breathlessness).On 6/8/26 at 9:15 AM, Resident #11's physician order documented, oxygen per nasal cannula continuous. two times a day for COPD Titrate oxygen levels to maintain between 88-92%. Sats not to exceed 92%.Resident #11's medical record SpO2 monitoring documented desaturations below 88% without interventions on the following dates.- 5/23/26 at 4:27 PM - 87% SpO2 on room air- 5/16/26 at 10:20 AM - 87% SpO2 on room airResident #11's medical record documented the following while…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-09 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on staff interview and review of employee personnel files, it was determined the facility failed to ensure each CNA's annual performance reviews were completed at least once every 12 months for 3 of 3 CNAs (#2, #3, and #4) whose personnel records were reviewed for sufficient and competent CNA staffing. This failure created the potential for incompetent CNAs providing care and increased the risk for harm for all residents living in the facility. Findings include:On 6/9/26 at 11:00 AM, during review of CNA employee personnel files, observed that CNA #2, #3, and #4 had not performance review documentation since 2024.On 6/9/26 at 11:10 AM, the HR Director stated the facility had not conducted any CNA performance reviews since 2024 as they are revising the process.
- Potential for harm · D2026-06-09 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and U.S. Food and Drug Administration 2022 Food Code review, the facility failed to ensure garbage cans were properly closed with lids to minimize attracting pests and rodents into the kitchen. This deficient practice had the potential to affect all residents and staff in the facility. Findings include:The FDA Food Code Section 5-501.113 Covering Receptacles documented receptacles and waste handling units for refuse, recyclables, and returnables shall be kept covered: (A) Inside the food establishment if the receptacles and units: (1) Contain food residue and are not in continuous use; or (2) After they are filled; and (B) With tight-fitting lids or doors if kept outside the food establishment. On 6/8/26 at 7:40 AM, the surveyor observed a 50-gallon trash can in the food prep area not being used that was about half full and had no lid.On 6/9/26 at 12:15 PM, the Food Service Supervisor stated she was not aware the garbage can required a lid but would get one.
Show the remaining 30 citations
- Potential for harm · F2025-05-30 · tag F0640 — widespreadEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 5. Resident #1 was admitted to the facility on [DATE], with multiple diagnoses including dementia and hypertension. Resident #1's Quarterly MDS assessment, dated 1/20/25 was transmitted to the CMS database. but her Quarterly MDS assessment with ARD of 4/22/25 was not transmitted, it was 23 days overdue. 6. Resident #6 was admitted to the facility on [DATE], with multiple diagnoses including Huntington's disease (a neurological disorder that affects a person's movements, thinking ability, and mental health, with symptoms often including chorea, which are rapid, involuntary movements of the limbs and face). Resident #6's Quarterly MDS assessment, dated 1/23/25 was transmitted to CMS database, but her Quarterly MDS assessment with ARD of 4/25/25 was not completed, it was 20 days overdue. 7. Resident #13 was admitted to the facility on [DATE], with multiple diagnoses including dementia. Resident #13's Annual MDS assessment dated [DATE] was transmitted to CMS data base, but her Quarterly MDS assessment with ARD of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-30 · tag F0656 — failed to write and follow a full care plan — widespreadDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and staff interview, it was determined the facility failed to ensure person-centered comprehensive care plans were developed and implemented to address residents' needs. This was true for 6 of 12 residents (#1, #2, #9, #11, #15, and #120) whose care plans were reviewed. This failure created the potential for harm should residents receive inappropriate or inadequate care. Findings include: The facility's Care Plans policy, dated 1/1/24 documented the care plan for each resident at the facility would be individualized according to each resident's needs or wants as much as possible. 1. Resident #1 was admitted to the facility on [DATE], with multiple diagnoses including dementia and hypertension. Resident #1 physician's order documented the following: - Risperidone (antipsychotic) 0.5 mg by mouth two times a day, ordered 1/24/25 - lorazepam (antianxiety) 0.5 mg by mouth at bedtime related to anxiety disorder, ordered 1/17/25. - Monitor and document her behavior: . yelling and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-30 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Based on staff interview, it was determined the facility failed to ensure there was a qualified dietary manager with required competencies and skills. This deficient practice had the potential to affect all the 20 residents residing in the facility who received food from the kitchen. Findings include: On 5/29/25 at 12:38 PM, the DM stated she started in the facility working as a dietary manager about five weeks ago. She stated she did not have the certification yet, but she registered herself to take the classes to become a certified dietary manager. The DM stated she was being supervised by their Registered Dietitian and is in constant communication with him/her. On 5/29/25 at 2:13 PM, the DON stated the Dietary Manager was not certified, but she is being supervised by their Registered Dietitian. When asked if the facility had a full-time dietitian, the DON stated No. The Registered Dietitian visits the facility at least once a week
- Potential for harm · Fcited before2025-05-30 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined the facility failed to ensure kitchen staff wear their hair restraints appropriately and discard outdated food items in the kitchen. These deficiencies had the potential to affect the 20 residents residing in the facility who consumed food prepared by the facility. This placed residents at risk for potential contamination of food and adverse health outcomes, including food borne illnesses. Finding include: 1. The FDA Food Code 2022, Section 1-402.11 Effectiveness. (Hair Restraints) states except as provided in paragraph (B) of this section, food employees shall wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food; clean equipment, utensils, and linens; and unwrapped single-serve and single-use articles. On 5/29/25 at 12:10 PM, the Dietary Aide #1 was observed in the kitchen with her hair not completely restrained to cover her bangs and the hair around her face. On 5/29/25 at 2:24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-30 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility document review, and staff interview, it was determined the facility failed to ensure the Quality Assessment and Assurance (QAA) committee took actions to identify and resolve systemic problems. This failure affected 20 of 20 residents residing in the facility. The deficient practice resulted in failure to report resident assessments and comprehensive care planning which had the potential for adverse outcomes when residents' needs were not identified. Findings include: The facility's QAPI plan revised on 1/2/24, directed the QAPI committee to do the following: - Include all departments and employees in the plan. - Maintain a comprehensive, effective system for monitoring and evaluating. - Assure patient care is provided at an optimal level. - Focus on improving systems and processes using a systemic approach. - Increase communication and transparency of corrective action to improve processes and systems facility wide. - Develop criteria for identifying causes with potential risks and correcting the problem. - Protecting financial resources The facility's Long-Term…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-30 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to ensure residents' assessments accurately reflect their status. This was true 4 of 12 residents (#2, #11, #16, and #17) whose bedrails were assesed as a restraint. This created the risk for harm when residents' were not accurately assessed. Findings include: 1. Resident #17 was admitted to the facility on [DATE], with a diagnosis of adult failure to thrive (a decline in overall health and functional abilities). Resident #17's Quarterly MDS assessment dated [DATE], documented he used his bed rails daily under section P- Restraints Resident #17's care plan dated 8/19/24, documented his bed rails were used for mobility. It also documented that he has been informed of the risk of using side rails. A bed rail assessment dated [DATE], documented the bed rails would be used for improved independence. 2. Resident #11 was admitted to the facility on [DATE], with multiple diagnoses including bipolar disorder, anxiety, and major depressive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, it was determined the facility failed to ensure resident's right to privacy was maintained during cares. This was true for 1 of 1 resident (Resident #6) observed during cares. This deficient practice placed Resident #6 to experience embarrassment and psychosocial distress if her body was exposed to others unnecessarily. Findings include: The SOM Appendix PP, dated 4/25/25, documented each resident has the right to privacy and confidentiality for all aspects of care and services. A nursing home resident has the right to personal privacy or not only his or her own physical body, but of his or her personal space, including accommodations and personal care. Resident #6 was admitted to the facility on [DATE], with multiple diagnoses including Huntington's disease (a neurological disorder that affects a person's movements, thinking ability, and mental health, with symptoms often including chorea, which are rapid, involuntary movements of the limbs and face). On 5/28/25 at 2:08…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and staff interview, it was determined the facility failed to ensure residents' care plans were revised and updated as needed. This was true for 1 of 12 residents (Resident #16) whose care plan was reviewed. This created the potential for Resident #16 to experience harm if cares and services were not provided appropriately due to inaccurate information in his care plan. Findings include: Resident #16 was admitted to the facility on [DATE], with multiple diagnoses including Alzheimer's disease and apraxia (a disorder of the brain and nervous system in which a person is unable to perform tasks or movements when asked) following stroke. The facility's Care Plans policy, dated 1/1/24 documented residents' care plans will be reviewed quarterly, annually, and with change of status to ensure that they are current for the residents' care. An I&A report documented the following: - On 3/15/25 at 4:10 PM, Resident #16 had an unwitnessed fall with no injury. The I&A documented he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff and resident interview, it was determined the facility failed to ensure professional standards of care were followed for 1 of 12 residents (Resident #69) reviewed for quality of care. Resident #69's physician's order was to restrict his fluid intake to 1,500 ml was not followed. This deficient practice had the potential to adversely affect or harm Resident #69 when his fluid intake was not restricted or monitored. Findings include: Resident #69 was admitted to the facility on [DATE], with multiple diagnoses including Syndrome of Inappropriate Secretion of Antidiuretic Hormone (a condition in which the body retain too much water and commonly leads to hyponatremia which is low levels of sodium in the blood). A physician's order, dated 12/9/23, documented Resident #69 was on 1,500 ml of fluid restriction. A care plan initiated on 11/26/24, documented Resident #69 was on fluid restriction of 1,500 ml, on which the kitchen would supply 1,200 ml and leaves him with 300 ml of other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident #1 was admitted to the facility on [DATE], with multiple diagnoses including dementia and hypertension. On 5/28/25 at 10:40 AM, Resident #1 was observed in bed with one side rail in raised position. Resident #1's Side Rails Assessment form, dated 10/10/22, documented the following assessment/questions and next to it was Yes and No column: 1. Will side rails be used to improve mobility? 2. Will side rails be used to improve independence? 3. Will resident be able to use the bed controls? 4. Will the side rails in good working order? 5. Are the side rails installed correctly and safely? 6. Does the resident request the side rails are up when they are in bed? 7. Is there any potential or risk of the resident their extremities caught in the side rails? 8. They have been assessed and are safe to be used with this resident? 9. If side rails will be used, has resident and family been informed of risks of use such as upper injuries from falls and lim[bs] being caught in rails? Assessment/question #1, #2, #3,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to ensure pharmacist recommendation was addressed by the physician. This was true for 1 of 5 residents (Resident #2) whose medications were reviewed. This failure created the potential for Resident #2 to receive medications that were unnecessary, ineffective, or used in excessive duration. Findings include: Resident #2 was admitted to the facility on [DATE], with multiple diagnoses including dementia, urinary tract infection and chronic pain. A Physician Action Report/Pharmacist Report form, included a section for the pharmacist to write his/her detailed description of irregularity and recommendations and a section for the physician to make a comment regarding the pharmacist recommendation. Resident #2's Physician Action Report/ Pharmacist Report form, dated 4/30/25, documented the Pharmacist wrote Document citalopram dose. The physician's section had the physician signature, but the physician did not indicate the dosage of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview it was determined the facility failed to ensure residents were properly assessed for anticoagulants. This was true for 1 of 5 residents (Resident #9) whose records were reviewed for unnecessary medications. This failed practice created the potential for harm when Resident #9 was not assessed for bleeding. Findings include: Resident #9 was admitted to the facility on [DATE], with multiple diagnoses including non-surgical wound, history of falls, and right artificial hip joint. A physician's order dated 12/30/24, documented Apixaban (a blood thinner) oral tablet 5 mg give 1 tablet by mouth two times a day for deep [NAME] thrombosis (DVT) prevention. A physician's order dated 12/21/24, documented Aspirin oral tablet 81 mg give 1 tablet by mouth one time a day for DVT prevention. Resident #9's record did not include monitoring for bruising or bleeding. On 5/29/25 at 12:40 PM, the DON stated Resident #9's record did not include monitoring for adverse outcomes or monitors for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of Incidents and Accidents reports, and staff interview, it was determined the facility failed to ensure residents were free from significant medication errors. This affected 2 of 2 residents (#11 and #14) whose records were reviewed for medication error. This failure placed Resident #11 at risk for hypoglycemic episodes and even death and Resident #14 to experienced uncontrolled pain. Findings include: 1. Resident #11 was admitted to the facility on [DATE], with multiple diagnoses including Diabetes and restless leg syndrome. An I&A report dated 3/2/25, documented Resident #11 was given the incorrect insulin by Med-Tech #1. The incident report also documented the physician was notified and the following order was given: Check blood sugar every 30 minutes for 4 hours. Give soda, candy or juice to keep blood sugar above 150. If blood sugar drops below 80 send to emergency room. The I&A report documented the following blood sugar levels along with the following interventions: - At 9:10 PM her blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, it was determined the facility failed to ensure medications available for residents were removed from the medication cart on expiration date. This was true for 1 of 1 medication carts inspected. This failure created the potential for residents to receive expired medications with decreased efficacy. Findings include: On 5/30/25 at 9:45 AM, a Novolog insulin pen was in the medication cart with the open date of 4/26/25 and expiration date of 5/24/25. On 5/30/25 at 9:47 AM, LPN #3 stated the insulin pen was expired. She also stated she had administered the expired insulin that morning to Resident #11.
- Potential for harm · D2025-05-30 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, and staff interview, it was determined the facility failed to ensure rehabilitative services were provided. This was true for 1 of 1 resident (Resident #14) whose records were reviewed for rehabilitative services. This failure created the potential for poor quality of life and declined ability to perform activities of daily living. Findings Include: Resident #14 was admitted to the facility on [DATE], with multiple diagnoses including age-related osteoporosis and pathological fractures. A physician's order dated March 2025, documented Resident #14 was to be evaluated and treated for a wheelchair. On 5/27/25 at 11:22 AM, Resident #14 stated she has been waiting for physical therapy to get her a wheelchair that fits appropriately but they keep telling her its being ordered. On 5/27/25 at 11:28AM, Resident #14 was observed sitting in her wheelchair. The hand rest of the wheelchair was observed at the same level of Resident #14's chest. Making it difficult to rest her arms on the hand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview it was determined the facility failed to ensure appropriate infection control measures were maintained. This was true for 1 of 1 resident (Resident #119) when LPN #3 failed to apply personal protective equipment while administering a nasal medication to Resident #119 who tested positive for methicillin-resistant staphylococcus aureus (MRSA - a bacterial infection). This failed practice created the potential for adverse outcomes including infection due to cross contamination. Findings include: On 5/30/25 at 9:40 AM, during a medication administration observation LPN #3 was observed performing hand hygiene and entering Resident #119's room to administer medication. Resident #119 was on enhanced barrier precautions due to testing positive for MRSA via a nasal swab. LPN #3 applied gloves and administered oral medication. On completion of oral medication LPN #3 then administered his nasal medication. LPN #3 was not observed putting on a mask or gown prior to administration of his nasal medication. On 5/30/25 at 10:07 AM, the DON stated LPN #3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to ensure pneumococcal immunizations were offered and administered with the current CDC recommendation. This was true for 1 of 5 residents (Resident #9) reviewed for pneumococcal immunizations. This failure increased Resident #9's risk for contacting pneumonia with potential negative outcome. The CDC website's article titled Pneumococcal Vaccine Recommendation, dated 10/26/24 and accessed on 6/2/25, documented for routine vaccination, administer PCV15, PCV20, or PCV21 for all adults 50 years or older. - Who have never received any pneumococcal conjugate vaccine. - Whose previous vaccination history was unknown. If PCV 15 is used, administer a dose of PPSV23 one year later. Their vaccination is complete. If PCV20 or PCV 21 was used, a dose of PPSV 23 is not indicated. Regardless of which vaccine was used (PCV20 or PCV21), their pneumococcal vaccinations are complete. Resident #9, age [AGE] years old was admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-07-12 · tag F0585 — failed to handle grievances — widespreadHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interview, review of grievances, and record review, it was determined the facility failed to ensure: - Residents were notified individually or through postings in the facility of how to file a grievance. - A functional process for filing a grievance anonymously was in place. - Residents received written responses to grievances which included the date the grievance was received, steps taken to investigate the grievance, and corrective action taken to resolve the grievance. This was true for 1 of 20 residents (Resident #3) interviewed regarding grievances and had the potential to impact all residents in the facility who may want to file a grievance. These failures impeded the ability of residents to file a grievance and to receive a resolution. The findings include: Resident #3 was admitted to the facility on [DATE], with multiple diagnoses including dementia and anxiety. Resident #3's care plan documented she had a diagnosis of dementia, but was alert and oriented. On 7/8/24 at 11:25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-12 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview, it was determined that the facility failed to employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of food and nutrition services, including resident assessments, individual plans of care and the number, acuity, and diagnoses of the facility's resident population. These deficiencies had the potential to affect the 20 residents requiring medical nutrition therapy, initial nutritional assessments, and appropriate supplementation and dietary interventions. Findings include: On 7/10/24 at 11:30 AM, the documentation of the DM certification was requested. No certification was provided. On 7/10/24 at 2:50 PM, both the RD and DM stated, for about 18-months, they have shared the responsibilities of resident nutritional assessments, interventions, progress notes, and care plan development and updates. They stated the Food Services Manager has an engineering degree and does not have a food and nutrition degree. On 7/11/24 at 12:20 PM, the DM stated she worked as a kitchen aide for one year before she was hired as a DM.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-12 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined the facility failed to ensure the kitchen equipment and environment was maintained, appropriate hand hygiene was performed, and food was stored in a safe and sanitary manner. These deficiencies had the potential to affect the 20 residents residing in the facility who consumed food prepared by the facility. This placed residents at risk for potential contamination of food and adverse health outcomes, including food-borne illnesses. Findings include: 1. The FDA Food Code Section 2-301.14 When to Wash. Food employees shall clean their hands and exposed portions of their arms as specified under paragraph 2-301.12 immediately before engaging in food preparation including working with exposed food, clean equipment and utensils, and unwrapped single-service and single-use articles and: (A) After touching bare human body parts other than clean hands and clean, exposed portions of arms; (B) After coughing, sneezing, using a handkerchief or disposable tissue, using tobacco products, eating, or drinking; . E) After handling soiled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-07-12 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on policy review and staff interview, it was determined the facility failed to meet the minimum member requirement of a quality assurance and performance improvement (QAPI) committee. This failure placed all residents at risk of not receiving quality care. Findings include: On 7/11/24 at 3:42 PM, the QAPI monthly meeting minutes for the prior six months were reviewed and noted the Medical Director had not attended the QAPI meetings. On 7/11/24 at 3:45 PM, the DON stated the Medical Director had not attended the QAPI committee meetings and she was not aware he needed to be at the meetings.
- Potential for harm · Dcited before2024-07-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, it was determined that the facility failed to treat each resident with respect and dignity that promoted enhancement of his/her quality of life and dining experience. This was true for 2 of 13 residents (Resident #8 and Resident #9) who were observed eating in the dining room. The findings include: The following residents did not receive their meal trays or assistance during meal time in a timely manner: Resident #8 was admitted to the facility on [DATE] and readmitted on [DATE], with multiple diagnoses including hypertensive heart disease, hypothyroidism, and type 1 diabetes. On 7/8/24 at 12:04 PM, Resident #8 was observed sitting with her meal tray untouched. On 7/8/24 at 12:15 PM, it was observed that facility staff began assisting Resident #8 with eating her meal. Resident #9 was admitted to the facility on [DATE], with multiple diagnoses including hypertension and mild cognitive impairment. On 7/8/24 at 12:10 PM, Resident #9 was observed sitting at a dining room table…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-12 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, observation, record review, and staff interview, it was determined the facility failed to ensure whether a resident had the ability to self-administer medications for 1 of 1 resident (Resident #14), reviewed for self-administration of medications. This failure created the potential for adverse effects if medications were self-administered inappropriately by the resident. Findings include: The facility's Self-Administration of Medication policy, dated 4/21/2014, stated, If the resident requests to self-administer their medications the following criteria and procedures will need to be met: - The charge nurse will do a basic evaluation of the resident's ability to self-administer medication, by filling out an evaluation. - The IDT will review the evaluation and determine the safety of the resident to self-administer medications. - If approved by the IDT a physician's order will be obtained. - The charge nurse will instruct the resident on what each medication is, why they are taking them,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-12 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and staff interview, it was determined the facility failed to ensure a notices of transfer was provided to the State Long Term Care Ombudsman when transferred to the hospital. This was true for 1 of 1 resident (Resident #8) whose record was reviewed for hospital transfer. This deficient practice had the potential for harm if residents were not aware of or able to exercise their rights. Findings include: The facility's Transfer and Discharge policy, dated 10/01/19, documented: - When a resident is temporarily transferred to an acute care facility, a notice of transfer must be provided to the State Ombudsman. Resident #8 was admitted to the facility on [DATE] and readmitted on [DATE], with multiple diagnoses including hypertensive heart disease, hypothyroidism, and diabetes. An MDS tracking record documented Resident #8 was discharged on 4/23/24, with an anticipated return, and readmitted to the facility on [DATE]. A hospital admission Summary documented she was hospitalized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-12 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, record review, and policy review, it was determined the facility failed to ensure an annual comprehensive MDS assessment was completed prior to the required completion date. This was true for 1 of 4 residents (Resident #4), whose records were reviewed for MDS accuracy. The deficient practice placed Resident #4 at risk of adverse outcomes if her preferences, goals, health status, and needs were not identified in the comprehensive MDS assessment. This failure created the potential for harm if Resident #4's care was not provided due to a delay in completion of the comprehensive MDS assessment. Findings include: The facility's Minimum Data Set policy, revised 12/15/18, documented a comprehensive assessment will be completed for Medicare recipients, at admission and annually. Resident #4 was admitted to the facility on [DATE], with multiple diagnoses including shortness of breath, gastroesophageal reflux disease, and diabetes. A review of the resident's MDS history and Final Validation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, it was determined the facility failed to develop and implement comprehensive resident-centered care plans. This was true for 5 of 13 residents (#1, #3, #6, #14, and #17) whose care plans were reviewed. These failures placed residents at risk of negative outcomes if services were not provided, or provided incorrectly, due to lack of information in their care plan. Findings include: The facility's Care Plans policy, dated 1/1/24, documented care plans will be reviewed quarterly, annually, and with change of status to ensure that they are current for the resident's care. 1. Resident #14 was admitted to the facility on [DATE], with multiple diagnoses including dementia and COPD (a group of lung conditions that make it difficult to breathe). Resident #14's care plan, dated 10/30/23, documented she was to wear oxygen at 2 Liters/minute at all times due to her COPD diagnosis. On 7/10/24 at 7:35 AM, Resident #14 was observed in the dining room without the nasal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review, and staff interview, it was determined the facility failed to ensure resident care plans were revised to reflect current needs and interventions. This was true for 3 of 13 residents (Resident #6, #15, and #17) whose care plans were reviewed. This placed residents at risk of adverse outcomes if care and services were not provided due to care plans not being revised as residents' needs changed. Findings include: The facility's Care Plans policy, dated 1/1/24, documented care plans will be reviewed quarterly, annually, and with change of status to ensure that they are current for residents' care. 1. Resident #6, was admitted to the facility on [DATE], with a diagnosis of Huntington's disease (a condition that causes nerve cells in the brain to decay over time). On 6/11/24 at 8:30 AM, Resident #6's care plan, initiated on 1/8/21, documented her care plan should have been reviewed on 1/15/24. On 7/11/24 at 11:28 AM, the DON stated that she should have updated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review, and staff interview, it was determined the facility failed to ensure CPAP use was discontinued with a physician's order. This was true for 1 of 1 resident (Resident #17) who used a CPAP machine. This failure created the potential for Resident #17 to experience increased respiratory problems if he did not receive treatment necessary to meet his respiratory needs. Findings include: A physician's order dated 2/2/24, documented to administer CPAP to Resident #17 nightly. The MAR indicated CPAP equipment care was initiated on 5/12/24 and discontinued on 6/1/24. On 7/8/24 at 2:45 PM, a CPAP machine was not observed in Resident #17's room. On 7/9/24 at 11:40 AM, the DON stated Resident #17 no longer used a CPAP and there was no order to discontinue CPAP use. She stated that stopping the CPAP was discussed in the IDT meeting, but there is no order on file for stopping CPAP use.
- Potential for harm · Dcited before2024-07-12 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review, and staff interview, it was determined the facility failed to ensure medications available for residents had not expired; this was true for 1 of 1 medication storage room inspected and 1 of 1 medication cart inspected. This failure created the potential for residents to receive expired medications with decreased efficacy. Findings include: The facility's Disposition of Medication policy, dated 6/1/2019, documented all medications no longer in use, expired, or otherwise marked for disposition will be identified and disposed of in a timely manner and consistent with current standards of practice in a long-term care setting. 1. On 7/9/24 at 2:06 PM, during a medication storage room audit, the following was observed: - Tetanus Toxoid reduced Diphtheria Toxoid and Acellular Pertussis vaccine, 4 syringes, with expiration date 3/2024. - Influenza vaccine 3 doses, with expiration date 6/30/24. On 7/9/24 at 2:10 PM, LPN #1 stated the vaccines were expired and should have been removed from the refrigerator. She also stated she was not sure what to do with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, policy review, and staff interview, it was determined the facility failed to ensure infection control and prevention practices were maintained to provide a safe and sanitary environment when staff did not clean resident equipment properly, store oxygen supplies in a sanitary manner, perform proper hand hygiene, or use appropriate detergent for residents' personal laundry items. These failures had the potential to impact all residents in the facility by placing them at risk for cross contamination and infection. Findings include: The facility's Hand Hygiene policy, dated 8/21/23, documented the facility will follow the Center for Disease Control guidelines. The facility's Glucose Point of Care Testing policy, dated 6/4/18, documented The Center for Disease Control and Prevention is concerned about the risks for transmitting Hepatitis B and other infectious diseases during assisted blood glucose monitoring. If it is not possible to assign the blood glucose meter to an individual, the device…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| LOVE, SUSAN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 05/01/2021 |
| PERMANN, DONNA | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2023 |
| TRAPPETT, JEFF | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 05/01/2021 |
| CONOVER, SCOTT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/17/2017 |
| CROFT, SHAUNA | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 08/01/2024 |
| TAYLOR, JACKLYN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/30/2025 |
CMS files one row per role, so the 11 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
What families pay in ID
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Idaho Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 135066. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.