Boundary County Nursing Home
6640 Kaniksu Street, Bonners Ferry, ID 83805 · For profit - Individual · 20 certified beds · (208) 267-3141 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (5/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2024
- a high number of inspection citations overall (26) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing score sits well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 5 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 19.4% | 15.6% | 15.4% | worse |
| Long-stay residents who lose too much weight | 7.0% | 5.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 10.9% | 1.2% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 2.0% | 2.0% | better |
| Long-stay residents with depressive symptoms | 29.6% | 15.1% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 5.6% | 3.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 9.1% | 16.1% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.5% | 16.3% | 18.9% | better |
| Long-stay residents with pressure ulcers | 1.3% | 3.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 25.2% | 22.1% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.9% | 20.1% | 17.1% | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show <0.01 therapist hours per resident per day in 2026Q1 — more than 0% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 20 beds and averages 17.9 residents a day — about 89% occupied, or roughly 2 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.74 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 2.25 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.98 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.85 hrs/resident/day on weekends vs 6.10 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 2.54 to 1.53 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
26 citations, most serious first. The 10 most serious are shown; the remaining 16 are one tap away and print in full.
- Potential for harm · E2026-05-01 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and staff interview, it was determined the facility failed to ensure residents received restorative services as ordered. This was true for 2 of 3 residents (#17 and #18) reviewed for limited range of motion who did not receive restorative services as ordered. It was also determined the facility failed to assess the need for restorative services for 1 of 3 residents (Resident #19) whose records were reviewed for limited range of motion. These failures created the potential for decline in residents' range of motion. Findings include:The facility's Restorative Nursing Program policy, revised 10/19/25 documented, the purpose of the program is to maintain or improve the resident's optimal level of physical, mental, and psychological function.1.Resident #17 was admitted to the facility on [DATE] with diagnoses including age related osteoporosis, chronic pain, and a fracture of the left hip joint. A review of the resident's restorative nursing program documented the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-01 · tag F0699 — patternProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to ensure residents were comprehensively assessed for a history of trauma, including identification of trauma related triggers. This was true for 3 of 3 residents (#7, 17, and 18) whose records were reviewed for trauma informed care. This failure created the potential for psychosocial harm related to re traumatization. Findings include:1.Resident #7 was admitted to the facility on [DATE] with multiple diagnoses including anemia, moderate dementia, and chronic pain.A review of Resident #7's care plan documented she had experienced sexual assault during her lifetime and expressed feeling safe in the facility.The care plan did not document the need for an annual trauma evaluation.A review of Resident #7's record identified an Annually/Quarterly Trauma Evaluation form, dated 4/24/26.The form included a section titled Staff Assessment asking whether the resident had exhibited any of the following since the last trauma evaluation:-Change…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-01 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, facility policy, and staff interview, it was determined the facility failed to ensure residents were free from medication error rates greater than 5%. This failure had the potential to affect all residents who receive medications in the facility by increasing the risk of adverse health outcomes. Findings include:The facility's Medication Administration Policy, revised 4/15/26, documented that the following rights of medication administration must be followed to ensure accurate identification of the medication and the resident prior to administration:-Right drug-Right dose-Right time (within one hour of the time ordered)-Right route of administration-Right patient/resident-Verification of accuracy if the resident questions a medicationOn 4/29/26 at 9:24 AM, LPN #1 was observed preparing and administering medications to Resident #3. During the medication preparation process, LPN #1 was asked to verify the following physician orders:-Metamucil capsule: give 1 capsule by mouth daily for constipation-Cranberry supplement: give 2 capsules for cystitis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-01 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined the facility failed to ensure a food service employee wore a properly positioned hair restraint while preparing and handling resident food, as required by FDA Food Code SS2 501.11 and 2 402.11. This failure had the potential to result in hair contamination of residents' meals who consume food provided by the facility. Findings include:FDA Food Code S2 501.11 requires that food employees wear hair restraints-such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair-that are designed and worn to effectively prevent hair from contacting exposed food.FDA Food Code S2 402.11 states that consumers are particularly sensitive to food contaminated by hair. Hair can serve as both a direct and indirect vehicle of contamination. Food employees may contaminate their hands when touching their hair. Proper hair restraints prevent dislodged hair from falling into food and may deter employees from touching their hair.On 04/30/26 at 12:12 PM, during a tray line observation, Nutritional Aide #1 was observed in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-01 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, policy review, and staff interview, it was determined the facility failed to ensure the Quality Assurance and Performance Improvement (QAPI) Committee effectively identified, monitored, and corrected ongoing systemic issues related to the Restorative Nursing Program. This failure resulted in continued inability to meet the facility's established benchmark for restorative service (RA) completion and documentation across multiple consecutive quarters from 2024 through 2026. These findings demonstrate the QAPI Committee did not ensure the implementation of effective corrective actions or sustained performance improvement as required. Findings include:The facility's Quality Management Plan revised 1/29/26, documented the Interdisciplinary Quality Program's purpose is to develop and implement a systematic, coordinated, facility-wide approach to providing quality care and sustainability including efforts to pursue opportunities to continually improve patient care services, clinical performance, cost-effective care, and resolve identified areas of concern.The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-01 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the State Operations Manual (SOM), record review, and staff interview, it was determined the facility failed to ensure a copy of a resident's advance directive was maintained in the medical record. This was true for 1 of 2 residents (Resident #12) whose records were reviewed for advance directives. This failure created the potential for an adverse outcome if Resident #12 became unable to communicate treatment preferences and those preferences were not available to guide care. Findings include:The State Operations Manual, Appendix PP, defines an Advance Directive as a written instruction, such as a living will or durable power of attorney for health care, recognized under State law (whether statutory or as recognized by the courts of the State), relating to the provision of health care when the individual is incapacitated.The Manual further explains that a Physician Orders for Life Sustaining Treatment (POLST) form is a portable medical order designed to communicate a patient's treatment preferences…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to notify the Ombudsman of a resident's discharge. This was true for 1 of 1 residents (Resident # 23) whose record was reviewed for discharge documentation. This failure created the potential for adverse outcomes including the need for an advocate when the Ombudsman was not notified of Resident #23's discharge. Findings include:The State Operations Manual (SOM), Appendix PP, Notice before transfer, revised 7/23/25 documented:Before a facility transfers or discharges a resident, the facility must-Notify the resident and the resident's representative(s) of the transfer or discharge and the reasons for the move in writing and in a language and manner they understand. The facility must send a copy of the notice to a representative of the Office of the State Long-Term Care Ombudsman.Resident #23 was admitted to the facility on [DATE] with multiple diagnoses including Alzheimer's dementia (memory loss and confusion) and epilepsy (seizure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-01 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to ensure the comprehensive, person centered care plan was revised to reflect accurate and current information for 1 of 8 residents (Resident #7) whose record was reviewed for care planning. This failure created the potential for inaccurate care planning and inconsistent implementation of care. Findings include:Resident #7 was admitted to the facility on [DATE] with multiple diagnoses including anemia (when blood doesn't have enough healthy blood cells), moderate dementia, and chronic pain.A review of Resident #7's physician orders documented:-An order dated 12/15/25 directing staff to administer aspirin 81 mg by mouth once daily for CAD.-An order dated 2/5/26 directing staff to administer sertraline (Zoloft-an antidepressant) 50 mg by mouth once daily for depression and chronic pain.A review of Resident #7's comprehensive care plan documented:-A problem statement indicating the resident had a history of anemia and required daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, record review, policy review, and staff interview, it was determined the facility failed to store the nebulizer mouthpiece appropriately and failed to change CPAP tubing. This was true for 1 of 1 residents (Resident #2) whose CPAP and nebulizer supplies were observed. This failure placed Resident #2 at risk of respiratory infection due to growth of pathogens (Organism that cause illnesses) in the respiratory equipment. Findings include:The Facility's nebulizer policy titled: Administering Medications through a small Volume (Handheld) Nebulizer documented the following:-Disassemble the nebulizer and wash with mild soap and water and rinse well. Place on paper towels or regular towel by the sink to air dry.-When equipment is completely dry, store in a plastic bag with the resident's name and the date on it. a. Resident #2 was admitted to the facility on [DATE] with multiple diagnoses including Obstructive Sleep Apnea (OSA- a serious sleep disorder causing repeated airway collapse and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and staff interview, it was determined the facility failed to ensure staff with the appropriate competencies directed the care and oversight of the Restorative Nursing Program. This was true for 1 of 1 Restorative Nurse whose personnel record was reviewed for required competencies. This failure placed residents at risk for unmet or undetected restorative needs due to the absence of qualified assessments and oversight. Findings include:The facility's Restorative Nursing Program Policy, revised 10/29/25, documented the Restorative Nurse, Restorative Aide, physical therapist, occupational therapist, speech therapist, and the Director of Nursing are responsible for overseeing the program.The policy further documented that an assessment and evaluation is to be initiated for all residents when a functional decline is noted, and that a nurse or appropriate therapist is responsible for re evaluating and initiating or updating the restorative plan of care.1. Resident #19 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 16 citations
- Potential for harm · D2026-05-01 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, SOM, and staff interview, it was determined the facility failed to ensure the required daily staffing information was posted in a manner that informed residents, visitors, and resident representatives of the staff available to meet resident needs. This failure had the potential to affect all residents who receive services in the facility by limiting access to accurate staffing information. Findings include:The SOM, Appendix PP requires facilities to post the following information daily in a location readily accessible to residents and the public:-Facility name-Current date-Total number of hours worked by each staff category per shift (Registered Nurse, Licensed Practical Nurse, Certified Nursing Assistant)-Resident censusDuring observations the posted staffing information on these dates did not include all required elements, including the facility name, current date, census, and the breakdown of licensed and unlicensed staff by category (Registered Nurse, Licensed Practical Nurse, Certified Nursing Assistant).- 4/27/26 at 1:38 PM- 4/28/26 at 10:30 AM- 4/26/26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-01 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the SOM, record review, and staff interview, it was determined the facility failed to ensure residents were free from duplicate medication orders. This was true for 2 of 5 residents (#10 and #12) whose records were reviewed for unnecessary medications. This failure placed Resident #10 and Resident #12 at risk for psychosocial harm if they did not receive the least invasive treatment first. Findings include:The SOM, Appendix PP, revised 7/23/25 documented: Duplicate therapy refers to two or more medications of the same pharmacological class/category without a clear distinction of when one medication should be administered over another.1. Resident #10 was admitted to the facility on [DATE] with multiple diagnoses including severe dementia and constipation.Resident #10's care plan dated 6/25/25 directed licensed staff to monitor for constipation, if no bowel movement on 2nd, 3rd, or 4th day, the licensed nurse was to administer medications and treat as ordered. The care plan further directed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of McGeer's Criteria Surveillance for Infection, record review, and staff interviews, it was determined the facility failed to ensure antibiotic stewardship was implemented and residents had appropriate clinical indications for the use of antibiotics. This was true for 1 of 1 resident (Resident #10) whose record was reviewed for antibiotic use. This deficient practice created the potential for Resident #10 to receive unnecessary treatment for a suspected urinary tract infection and/or develop multi-drug-resistant organism. Findings include:The Revised McGeer's Criteria for urinary tract infection (UTI) without an indwelling catheter documented both 1 and 2 must be fulfilled:1. At least one of the following signs or symptoms:-Acute dysuria or pain, swelling, or tenderness of testes, epididymis, or prostate-Fever or leukocytosis (extremely high white blood cell count), and 1 or more of the followingAcute costovertebral angle pain or tenderness (pain elicited at the angle formed by the 12th rib and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-01 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it was determined the facility failed to ensure Certified Nursing Assistants (CNAs) received a minimum of twelve (12) hours of annual in service training as required. This was true for 1 of 3 CNAs (CNA #1) reviewed for annual competency requirements. This deficient practice had the potential to affect all residents receiving care from CNAs, as inadequate training places residents at risk for harm due to staff not being fully prepared to safely provide required services. Findings include:On 04/29/26 at 11:57 AM, a request was made for the annual education records of three CNAs.A review of CNA #1's education documentation showed 10.47 hours of completed training for the current annual period, which did not meet the required 12 hour minimum.On 04/29/26 at 2:39 PM, the DON confirmed CNA #1 did not have the required 12 hours of annual CNA training. The DON stated CNA #1 had been skipping the course and taking the test, resulting in incomplete training hours. The DON further stated the facility was implementing a new program that would require…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-09-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review, review of the Idaho Food Code, and staff interview, it was determined the facility failed to appropriately store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This deficient practice had the potential to affect 18 of 18 residents who received meals prepared in the facility's kitchen and placed residents at risk for potential contamination, use of spoiled foods, and adverse health outcomes including contracting food-borne illnesses. Findings include: 1. The Idaho Food Code, revised February 2021, documented, for food safety, food prepared and held in a food establishment will be clearly marked to indicate the date by which the food will be consumed on the premises or discarded. The facility policy titled Food Storage and Handling, dated 3/12/24, documented Food will be properly stored & handled in a way to minimize the risk of contamination and transfer of infection. The policy also documented All opened containers will be stored in sealed containers that are labeled as appropriate and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of the State Survey Agency's Long-Term Care Reporting Portal, and staff interview, it was determined the facility failed to ensure residents were safe from abuse. This was true for 1 of 18 residents (Resident #15) whose records were reviewed for abuse. This failure placed all residents at risk of abuse and physical and psychosocial harm. Findings include: Resident #15 was admitted to the facility on [DATE] with multiple diagnoses including dementia, depression, and anxiety. Resident #15's care plan dated 11/21/22 directed staff to allow and encourage her to make choices and promote her independence. The care plan documented she may reject care due to difficulty understanding and directed staff to explain all care before providing it. On 5/29/24 at 9:00 AM, Resident #15 stated CNA #1 had forcefully removed her sweatshirt the night before and twisted her left forearm causing a bruise. Resident #15 stated she had told CNA #1 no when prompted to change her sweatshirt because she liked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-07-28 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review, and staff interview, it was determined the facility failed to provide safe and sanitary food handling and distribution of food for the residents who received dietary services from the facility's kitchen and had the potential to affect all 19 residents currently in the facility. This failed practice had the potential to expose residents to food borne illness. Findings include: The facility's policy Infection Control in Food Service, revised 6/8/23, documented all food service personnel will demonstrate consistent personal sanitation and infection control practices which included: - Wash hands frequently - Wash hands frequently during food preparation - Wash hands anytime hands should become soiled - Clean, disposable gloves must be worn when handling food without a utensil - No Bare hand contact with any ready to eat foods - There must be a physical barrier between your clean hand and the ready to eat food This policy was not followed. On 7/27/23 beginning at 11:36 AM, an observation was conducted during the lunch service. Staff in the kitchen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-28 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and staff interview, it was determined the facility failed to ensure residents' care plans were revised and updated as needed. This was true for 5 of 9 residents (#6, #8, #12, #13, and #18) whose care plans were reviewed. This created the potential for harm if care and/or services were not provided appropriately due to inaccurate information in the care plan. Findings include: The facility's policy Care Plan Development and Implementation, revised 2/24/23, stated care plans were to be revised as changes in the resident's condition indicated. This policy was not followed. 1. Resident #13 was admitted to the facility on [DATE], with multiple diagnose including dementia. An annual MDS assessment, dated 7/17/23, documented Resident #13 was severely cognitively impaired and required assistance from one person for transfers and repositioning. The care plan, dated 7/20/23, documented Resident #13 required 2-person assistance for bed mobility. Resident #13's care plan also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-28 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and staff interview, it was determined the facility failed to ensure resident care was provided in accordance with professional standards of care when neurological checks were not completed, and skin treatment was not provided as ordered. This was true for 2 of 9 residents (#8 and #13) reviewed for quality of care. These failures also placed residents at risk for worsening of their condition and status. Findings include: 1. The facility's Falls Prevention Program policy, revised 2/24/23, documented in the event of a fall, neurological (neuro) checks were to be initiated per protocol for any unwitnessed fall unless the resident was alert and oriented and was able to verbalize no injury to the head. The facility's Neurological Observation Record form directed staff to assess for eye-opening, motor, and verbal responses as part of the neuro checks, and included a schedule to monitor vital signs along with neuro checks as follows: - Every 15 minutes x 1 hour. - Every 30 minutes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-28 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and staff interview, it was determined the facility failed to ensure residents were offered the pneumococcal vaccine PCV20 and honored the opportunity to share decision-making with their physician. This was true for 5 of 5 residents (#1, #6. #7, #8, and #18) reviewed for immunizations. This failure placed residents at risk of severe illness or death should they contract pneumococcal (bacterial) pneumonia. Findings include: The facility's Immunization Protocol Adult policy, revised 8/17/22, stated immunizations were offered to residents who met the criteria. The policy stated all residents were screened for immunization status during nursing admission assessments to determine if a vaccine, including pneumococcal, was needed. If the resident met the criteria for vaccination, staff were to obtain a consent form, place the order, and administer the vaccine. This policy was not followed. The CDC website, accessed 7/27/23, and last reviewed 2/9/23, stated the following: - For…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-28 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of facility policy, and staff interview, it was determined the facility failed to ensure residents exercised their right to formulate an Advance Directive. This was true for 1 of 12 residents (Resident #12) whose records were reviewed. This failed practice created the potential for an adverse outcome if the resident's wishes were not followed. Findings include: The facility's policy Advanced Directives, dated 6/14/23, stated When resident/patient indicates they have Advanced Directives, but the documents are not provided to [the facility] at the time of admission/visit; follow-up will be conducted with the goal of acquiring documents for resident's/patient's chart. This policy was not followed. The State Operation Manual, Appendix PP, defined as Advance directive is a written instruction, such as a living will or durable power of attorney for health care, recognized under State law (whether statutory or as recognized by the courts of the State), relating to the provision of health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-28 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, and staff interview, it was determined the facility failed to ensure a resident's pain was effectively managed. This was true for 1 of 3 residents (Resident #18) reviewed for pain management. This failure placed the resident at risk of ADL decline related to unrelieved pain, and not being offered effective pain management. Findings include: Resident #18 was admitted to the facility on [DATE], with multiple diagnoses including depression, chronic pain, pelvic joint pain, low back pain, pain in both hips, and pain in the right knee. Resident #18's quarterly MDS assessment, dated 6/12/23, documented she was cognitively intact. The assessment documented Resident #18's pain was frequently present, making it hard for her to sleep at night and she was not on a scheduled pain medication regimen. The assessment also documented Resident #18 did not receive nonpharmacological interventions for her pain. Resident #18's pain risk care plan, initiated on 12/19/22, documented she had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-28 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to ensure residents were monitored for potential adverse side effects, response to treatment, and offered non-pharmacological interventions while receiving opioid pain medications. This was true for 2 of 9 residents (#4 and #6) reviewed for unnecessary medications. This failure created the potential for residents to experience adverse reactions and increased pain. Findings include: 1. Resident #6 was admitted to the facility on [DATE], with multiple diagnoses including depression, insomnia, and chronic pain. Resident #6's record included physician orders for pain management medication as follows: - Tylenol 650 mg by mouth every 4 hours as needed for mild pain or fever, started on 11/19/22. - Fentanyl (a type of opioid) patch 50 microgram-per-hour, apply one patch one time a day for chronic pain, started on 7/19/23. a. Resident #6's MAR, dated 7/1/23 to 7/25/23, documented Resident #6 received pain medication without indicating the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to ensure potential side effects of psychotropic medications were routinely monitored for 4 of 9 residents (#1, #4, #6, and #16) reviewed for unnecessary medications. This created the potential for residents to experience adverse reactions from unnecessary psychotropic medications. Findings include: Residents who were prescribed psychotropic medications were not monitored for potential adverse side effects. Examples include: a. Resident #1 was admitted to the facility on [DATE], with multiple diagnoses including depression, bipolar disorder (a mental health condition that causes extreme mood swings that include emotional highs/mania and lows/depression), and anxiety. Resident #1's record included physician orders for psychotropic medications, as follows: - Depakote Sprinkle (a mood stabilizer) 125 mg by mouth 2 times a day for mania related to bipolar disorder. - Klonopin (antianxiety) 0.5 mg by mouth 3 times a day for anxiety. -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-28 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, record review, and resident and staff interview, it was determined the facility failed to honor one resident's food preference request. This was true for 1 of 1 resident (Resident #8) reviewed for food preferences. This failure put Resident #18 at risk if she experienced hunger or weight changes related to not having meals provided according to her needs or preference. Findings include: The facility's policy Alternates and Substitute, Supplement Food Items, revised 6/8/23, directed the staff to identify residents who had particular food preferences and offer an alternate food choice in compliance with the resident's diet order. This policy was not followed. Resident #18 was admitted to the facility on [DATE], with multiple diagnoses including depression, heart failure (the heart is unable to pump enough blood to meet the body's need), and chronic pain. A quarterly nutrition assessment, dated 3/11/23, documented Resident #18 was on a regular diet and independent with eating. The nutrition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-28 · tag F0851 — isolatedElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interview, and Centers for Medicare and Medicaid (CMS) policy manual review, it was determined the facility failed to accurately submit direct care staffing information based on the payroll data to CMS. Findings include: The CMS Electronic Staffing Data Submission Payroll-Based Journal Long-Term Care Facility Policy Manual, dated June 2022, documented facilities were required to submit Payroll-Based Journal (PBJ: information on the facility's daily staff's actual worked hours for the appropriate care of the residents), including the number of hours each staff member was paid to deliver services for each day worked. The facility's Certification and Survey Provider Enhanced Reporting System (CASPER) report, included the PBJ report, dated April 1 to June 30. 2022. The report documented the facility did not meet the minimum RN worked hours requirement of 8 hours a day for 4/2/22, 4/9/22, 6/11/22, and 6/18/22. The facility's payroll report and staff sign-in sheet for April and June 2022, documented the IP/ RN worked 8 hours daily on 4/2/22. 4/9/22 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BOUNDARY COUNTY | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 100% | since 01/01/1966 |
| BOTKIN, GREGORY | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2001 |
| CORSI, TAMI | Individual | CORPORATE DIRECTOR; ADP OF THE SNF | — | since 07/30/2015 |
| BENNETT, APRIL | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 06/06/2022 |
| SMITHSON, MELINDA | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 02/21/2022 |
| BOUNDARY COMMUNITY HOSPITAL | Organization | OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNF | — | since 01/01/1966 |
| HAZDOVAC, PAUL | Individual | TRUSTEE OF THE SNF | — | since 01/01/2010 |
| KOON, ELDEN | Individual | TRUSTEE OF THE SNF | — | since 01/01/2001 |
CMS files one row per role, so the 16 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in ID
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Idaho Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 135004. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.