Nexus at Alton
3523 Wickenhauser, Alton, IL 62002 · For profit - Limited Liability company · 181 certified beds · (618) 465-8887 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (98) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $392,111 in federal fines (most recent 2025-11-19)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (82%) runs well above the national median (45%)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 6.3% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.6% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.5% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 85.8% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.3% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 3.2% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 22.1% | 18.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 67.4% | 91.8% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.8% | 4.8% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 14.7% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.4% | 21.7% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 3.1% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 5.1% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 31.8% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.5% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.25 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 5.70 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
45.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 27 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 50% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 45.9%CMS range 28.9–73.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.1%CMS range 7.8–16.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 90.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 88.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.2%CMS range 2.6–11.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.16 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 181 beds and averages 75.3 residents a day — about 42% occupied, or roughly 106 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.28 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.43 hrs/resident/day on weekends vs 4.62 on weekdays — 26% thinner on weekends — a notable drop. RN hours go from 0.67 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 82% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
98 citations, most serious first. The 32 most serious are shown; the remaining 66 are one tap away and print in full.
- Immediate jeopardy · Jcited before2023-11-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review, the facility failed to adequately supervise a resident to prevent an elopement of 1 of 3 residents (R2) reviewed for supervision. This failure resulted in R2 eloping from the facility. R2 was gone from the facility for approximately 14 hours and sustained a fractured right tibia while out of the facility. On 11/07/23 at 2:50pm V1 Administrator and V2 [NAME] was in room when V1 signed IJ Template. The Immediate Jeopardy began on 10/10/23 approximately 11:00 PM-12:00AM, When R2 eloped from the facility, and was found out in the rain under a tree with a broken leg. The staff was unaware of R2 had exited the facility. Findings include: On 11/3/23 at 2:35 PM, R2 was observed in his room with the privacy curtain pulled all the way around him. R2 stated he left the faciity on [DATE] at approximately 11:00 PM - 12:00 AM. R2 stated he went out the front door as two people were going out the door. R2 stated he did not know who they were, but he doesn't think they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-06-21 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review the facility failed to treat residents with dignity and respect for 3 of 4 residents; (R6, R7 and R8); reviewed for Resident Rights in a sample of 14. This failure caused R6 to have feelings of being unworthy of care and shamed and feeling worse about herself. This failure caused R7 to feel worse about himself and like he is a bother to staff. This failure caused R8 to feel insignificant.Findings include:1.R6's Facesheet with a print date of 6/18/26 documented she was admitted to the facility on [DATE] with diagnoses of, in part, rheumatoid arthritis, major depressive disorder, chronic pain and anxiety disorder.R6's Minimum Data Set (MDS) dated [DATE] documented she was cognitively intact and requires substantial/maximal assistance with toileting hygiene and partial/moderate assistance with chair to bed transfer.R6's Care Plan dated 12/16/24 documented she requires assistance with daily care needs.On 6/16/26 at 3:03 PM, V17 (CNA/Certified Nursing Assistant)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-06-21 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide pain management for 1 of 5 (R5) residents reviewed for medication administration in a sample of 15. This failure resulted in R5 experiencing excruciating and unbearable pain.Findings include:R5's Care Plan, dated 10/09/2023, documents PAIN: Resident has potential for an alteration in comfort r/t (related to) osteomyelitis and spina bifida.R5's, Minimum Data Set, dated [DATE], documents that R5 was cognitively intact and experiences pain almost daily. R5's Physician Order Sheet documents 4/8/2026 Oxycodone HCl Oral Tablet 10 MG (Oxycodone HCl) Give 1 tablet by mouth every 6 hours for Pain. R5's Oxycodone HCl Oral Tablet 10 MG Medication Monitoring Control Record, dated 4/16/2026, documents last administered 5/1/2026 at 11AM. R5's Medication Monitoring Control Record, dated 4/29/2026, documents first dose administered 5/2/2026 at 6AM. R5's Medication Monitoring Control Record, dated 5/15/2026, documents no dose administered 5/18/26 at 12AM. Last…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-05-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide wound care services as ordered by the Physician for 1 of 7 residents (R3) reviewed for Abuse and Neglect, in the sample of 15. This failure resulted in R3 being hospitalized for wound infections. Findings Include:R3's Face Sheet, undated, documents R3 has the following diagnoses, in part: Need for Assistance with Personal Care, Chronic Kidney Disease (CKD), Congestive Heart Failure (CHF), Hypertension (HTN), ESRD (End Stage Renal Disease), Muscle Wasting/Atrophy, and Anemia. R3's MDS (Minimum Data Set), dated 4/6/26, documents R3 has a BIMS (Brief Interview of Mental Status) score of 15, indicating R3 is cognitively intact. R3 requires substantial/maximal assist with toileting is always incontinent of urine, frequently incontinent of bowel, has two-foot ulcers, a diabetic foot ulcer, and a wound infection. R3's Pressure Ulcer Risk Assessment, dated 12/31/25, documents R3 is at risk for pressure ulcer development.R3's POS (Physician Order Sheet) documents the following: 5/26/26 Bactrim DS Tablet 800-160 MG…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-05-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete pressure ulcer care and monitoring in 2 of 7 residents (R3, R4) reviewed for the Treatment/Services to Prevent/Heal pressure ulcers, in the sample of 15. This failure resulted in R3 being admitted to the hospital with wound infections. Findings Include:1) R3's Face Sheet, undated, documents R3 has the following diagnoses, in part: Need for Assistance with Personal Care, Chronic Kidney Disease (CKD), Congestive Heart Failure (CHF), Hypertension (HTN), ESRD (End Stage Renal Disease), Muscle Wasting/Atrophy, and Anemia. R3's MDS (Minimum Data Set), dated 4/6/26, documents R3 has a BIMS (Brief Interview of Mental Status) score of 15, indicating R3 is cognitively intact. R3 requires substantial/maximal assist with toileting is always incontinent of urine, frequently incontinent of bowel, has two foot ulcers, a diabetic foot ulcer, and a wound infection. R3's Pressure Ulcer Risk Assessment, dated 12/31/25, documents R3 is at risk for pressure ulcer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-11-19 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to initiate the process to timely obtain prescription medication for 2 of 6 residents (R1, R3) reviewed for medications in the sample of 10. This failure resulted in R1 experiencing unnecessary severe pain and suffering. Findings Include:1.R1's admission Record, print date of 11/17/25, documented R1 has diagnoses including acquired absence of right leg above the knee, peripheral vascular disease, cellulitis of left lower limb, type 2 diabetes mellitus, COPD (chronic obstructive pulmonary disease), hereditary and idiopathic neuropathy, hyperlipidemia, anxiety disorder, depression, heart failure, and hypertension. R1's MDS (Minimum Data Set), dated 8/21/25, documented R1 is cognitively intact, and requires partial/moderate assistance with transfers. R1's progress note, dated 11/10/25 and authored by V11 Nurse Practitioner, documented R1 was hospitalized from [DATE] - 11/10/25 for acute worsening of chronic left lower extremity venous ulcers with cellulitis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-09-30 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide Physician prescribed medication for 2 of 7 (R2, R9) reviewed for medications in the sample of 20. This failure resulted in R9 missing 6 doses of pain medication leaving her in pain.Findings include:1. On 9/17/25 at 10:00 AM, R9 stated I ran out of my pain medication oxy (oxycodone). I went for 3 days without pain medication. I wanted to cut my leg off it hurt so bad. I take it for my phantom pain in my right leg and the wound infection in my left leg. I don't know why I ran out either they didn't reorder it, or pharmacy didn't deliver it.R9's Minimum Data Set, dated [DATE], documents R9 is cognitively intact.On 9/25/25 at 1:47 PM, V4 LPN, stated R9 did run out of her oxycodone. Her prescription had run out, and I think she was changing providers or something. R9's Physician Order, dated 9/13/25, documents, oxyCODONE HCl Oral Tablet 5 MG (Oxycodone HCl) Give 5 mg by mouth every 4 hours for Pain.R9's September 2025 Medication Administration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-07-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observations, and record review, the facility failed to arrange a specialty Physician appointment for 1 of 3 residents (R2) reviewed for doctor appointments in the sample of 7. This failure resulted in R2 not receiving treatment for his poor vision, worsening vision, and only being able to see shadows.Findings include:R2's admission Record, print date of 7/2/25, documents R2 was admitted on [DATE] with diagnoses of Blindness one eye, low vision other eye, and Cortical age - related cataract right eye.R2's Minimum Data Set, dated [DATE], documents R2 is cognitively intact and has severely impaired vision.R2's Minimum Data Set, dated [DATE], documents R2 is cognitively intact, has severely impaired vision and requires supervision/ touching assistance with walking.R2's Hospital Transfer Orders For The Receiving Facility, dated 7/18/24, documents, Follow Up Instructions and Future Appointments: Referred to SLUCARE Physician Group - Ophthalmology.R2's Physician Order, dated 10/17/24, documents,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-05-30 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure residents were not asserting dominance over other residents for 2 of 6 residents (R1, R6) reviewed for abuse in the sample of 12. Due to this failure, R1 became tearful, scared, and embarrassed about a sexual abuse allegation, refusing to be seen by a provider due to being afraid of what may happen, refused therapy, and reported he lived in fear, confining himself to his room since (R6) resided across the hall from (R1). Findings include: 1-R1's Face sheet dated 5/13/25, documents R1 was admitted to the facility on [DATE] with diagnoses of Cerebral Infarction, Cerebral Palsy, Epilepsy, Schizophrenia, and Major Depressive Disorder. R1's Minimum Data Set (MDS), dated [DATE], documents R1 is cognitively intact and requires the use of a wheelchair. R1's Care Plan, dated 2/14/25, documents R1 is at risk for abuse and neglect. R1's Care Plan, dated 3/18/25: Alleged sexual assault. R1's Care Plan, dated 5/12/25: Recipient of alleged sexual assault.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-05-08 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to transcribe medications to Physician Order Sheet, the Medication Administration Record, obtain medications from the pharmacy and administer medications as ordered by the physician according to standards of practice for 1 of 3 (R3) residents reviewed for significant medication errors. This failure resulted in R3 experiencing shortness of breath, heart palpitations, untreated Urinary Tract Infection and R3 feeling like he was going to die. Findings include: 1. R3's Census Report, not dated, documents that R3 was admitted to the facility on [DATE] and discharged from the facility on 4/7/2025 with the following diagnoses: AKI on CKD IV non anion gap metabolic acidosis prostatomegaly, Complicated UTI bladder stents, Fracture of left Humerus, Pacemaker, Accelerated Hypertension, Ataxia, Coronary Artery Disease status post CABG, Chronic diastolic congestive heart failure, Anemia of chronic disease, Paroxysmal Atrial Fibrillation Mobitz second degree block,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-05-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to complete the admission process and transcribe medications to Physician Order Sheet, the Medication Administration Record, obtain medications from the pharmacy and administer medications as ordered by the physician for 1 of 3 (R3) residents reviewed for significant medication errors. This failure resulted in R3 experiencing shortness of breath, heart palpitations, elevated blood glucose levels, untreated Urinary Tract Infection (UTI), R3 feeling like he was going to die, hospitalized and received critical care for untreated Urinary Tract Infection. Findings include: R3's Census Report, not dated, documents that R3 was admitted to the facility on [DATE] with the following diagnoses: AKI on CKD IV non anion gap metabolic acidosis prostatomegaly, Complicated UTI bladder stents, Fracture of left Humerus, Pacemaker, Accelerated Hypertension, Ataxia, Coronary Artery Disease status post CABG, Chronic Diastolic Congestive heart failure, Anemia of Chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-05-08 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to transcribe medications to Physician Order Sheet, the Medication Administration Record, obtain medications from the pharmacy and administer medications as ordered by the physician for 1 of 3 (R3) residents reviewed for significant medication errors. This failure resulted in R3 experiencing shortness of breath, heart palpitations, untreated urinary tract infection and R3 feeling like he was going to die. Findings include: 1.x R3's Census Report, not dated, documents that R3 was admitted to the facility on [DATE] and discharged from the facility on 4/7/2025 with the following diagnoses: AKI on CKD IV non anion gap metabolic acidosis prostatomegaly, Complicated UTI bladder stents, Fracture of left Humerus, Pacemaker, Accelerated Hypertension, Ataxia, Coronary Artery Disease status post CABG, Chronic diastolic congestive heart failure, Anemia of chronic disease, Paroxysmal Atrial Fibrillation Mobitz second degree block, Prolonged QTc interval, Non-insulin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent physical and sexual abuse for 5 of 5 (R17, R18, R19, R20, R21) reviewed for abuse in the sample of 21. This failure resulted in R17 being sexually inappropriately touched by another resident. Findings Include: 1. R17's Face Sheet, print date of 3/24/25, documents R17 was admitted on [DATE] and has diagnoses of Type 2 Diabetes Mellitus, cocaine abuse, and mood disorder. R17's Minimum Data Set (MDS), dated [DATE], documents R17 is severely cognitively impaired. R17's Nurses Note, dated 3/18/2025 13:14, documents, This nurse was notified that this resident was inappropriately touched by another resident. Both residents involved were separated and (R16) put on 1:1 Upon investigation and questioning resident said nothing happened. Admin (Administrator) DON (Director of Nurses) and NP (Nurse Practitioner) notified. Police called and reported to IDPH (Illinois Department of Public Health). Skin check completed and resident has no skin issues and has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to send a resident for evaluation and treatment after multiple refusals for dialysis for 1 of 3 residents (R6) reviewed for change of condition in the sample of 21. This failure resulted in R6 being sent to the Emergency Room, being admitted to the Intensive Care Unit, and having a Central Line placed. Findings Include: R6's Face Sheet, print date of 3/20/25, documents R6 was admitted on [DATE] and has diagnoses of Schizophrenia, Dementia, Alzheimer's Disease, and Dependence on Renal Dialysis. R6's Minimum Data Set, dated [DATE], documents R6 is severely cognitively impaired. R6's Physician Order, dated 1/30/25, documents, Dialysis: 5 days a week. R6's Hemodialysis Treatment Times, dated 2/3/25 - 3/17/25, documents the last dialysis treatment was on 3/11/25. R6's Nurses Note, dated 3/19/25 at 1:05 PM, documents, Res/resident appeared lethargic, not responding to verbal stimuli. Provider at facility assessed and N.O. (new order) received to send res to ER…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-26 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the Physician prescribed pain medication for 1 of 5 residents (R5) reviewed for pain in the sample of 21. This failure resulted in R5 having pain requiring him to stay in bed all day, feeling frustrated, and enjoy his normal daily activities. Findings include: R5's Face Sheet, print date of 3/19/25, documents R5 was admitted on [DATE] and has diagnoses of Spina Bifida, Anxiety, and Bipolar Disorder. R5's Minimum Data Set, dated [DATE], documents R5 is cognitively intact. R5's Physician Order, dated 6/26/24, documents, Oxycodone HCL Oral Tablet 10 MG (milligrams) give 1 tablet by mouth every 4 hours related to osteomyelitis of vertebra, lumbar region. R5's Medication Administration Record documents R5 did not receive the scheduled doses of Oxycodone 10 mg on 3/18/25 the 9 AM, 1 PM, 5 PM, an 9 PM schedule doses. On 3/19/25 the 1 AM and 5 AM scheduled doses. The 3/18/25 5 PM dose has a pain level of 6 charted. On 3/18/25 at 9:05 AM, R5 stated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-26 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the Physician prescribed pain medication for 1 of 5 residents (R5) reviewed for medications in the sample of 21. This failure resulted in R5 having pain requiring him to stay in bed all day, feel frustrated, and not enjoy his normal daily activities. Findings include: R5's Face Sheet, print date of 3/19/25, documents R5 was admitted on [DATE] and has diagnoses of Spina Bifida, Anxiety, and Bipolar Disorder. R5's Minimum Data Set, dated [DATE], documents R5 is cognitively intact. R5's Physician Order, dated 6/26/24, documents, Oxycodone HCL Oral Tablet 10 MG (milligrams) give 1 tablet by mouth every 4 hours related to osteomyelitis of vertebra, lumbar region. R5's Medication Administration Record documents R5 did not receive the scheduled doses of Oxycodone 10 mg on 3/18/25 the 9 AM, 1 PM, 5 PM, and 9 PM. On 3/19/25 the 1 AM and 5 AM scheduled doses. On 3/18/25 at 9:05 AM, R5 stated that he did not get his morning dose of Oxycodone because they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-09-24 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide toileting to promote resident's dignity for 1 of 3 residents (R3) reviewed for dignity in a sample of 8. This failure caused R3 to be incontinent and feel helpless, ashamed, embarrassed, depressed, and demeaned. Findings include: R3's Care Plan, dated 9/3/2024, does not address R3's toileting. R3's Minimum Data Set, dated [DATE], documents that R3 is cognitively intact, frequently incontinent of urine and bowel and independent with toileting. On 9/17/2024 at 12:14 PM V17, R3's sister, stated that R3 is her brother. V17 stated that she is his power of attorney but that R3 makes his own decisions. V17 stated that her brother has called her and told her of the horrible conditions of his care. V17 stated that R3 was embarrassed. V17 stated that R3 wants to go to the bathroom but the facility had no way to get him on a toilet. V17 stated that R3 had to lay in his own body fluids. V17 stated that this had to be humiliating. V17 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-09-10 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to arrange a medically necessary appointment transport for 1 of 3 (R16) residents reviewed for dialysis in the sample of 18. This failure resulted in R16 missing his appointment to treat a clogged dialysis shunt, which in turn created ineffective dialysis procedures. Findings include: R16's Care Plan, dated [DATE], documents Dialysis: Resident has potential for impaired renal function secondary to Dialysis due to ESRD (End Stage Renal Disease); Assist with arranging transportation to and from dialysis center, check arteriovenous fistula/shunt for bruit and thrill to assess for arterial blood flow every shift, inspect access site dressing after dialysis and apply pressure if bleeding occurs. If bleeding does not stop or restarts, contact MD (Medical Doctor) and/or dialysis clinic, Notify MD and/or dialysis clinic PRN (as needed) of complications, Notify MD of weight gain, and/or fluid volume excess ( sudden, weight gain, increased BP(blood pressure), full…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify the physician of residents continued leg pain for 1 of 3 residents (R3) reviewed for physician notification in the sample of 4. This failure resulted in R3 having unrelieved pain and a delay in treatment for a right femur fracture that required surgical intervention. Findings include: R3's Minimum Data Set, dated [DATE], documents that R3 is cognitively intact, and dependent on staff for transfers. R3's Nursing Progress Notes, dated 1/27/2024 at 4:52 AM, documents resident complains of right knee pain. resident states the pain is a 10 on a 1-10 pain scale. resident states she is unable to attend dialysis this am because she can't move her right leg because the pain is so severe. this nurse asked the resident if anything had happened causing the pain in her right knee. resident states a few nights ago while being put in bed, her right leg was accidentally injured in a twisting motion. m.d. (Doctor of Medicine) made aware, poa (Power of Attorney)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to timely assess, timely notify physician of resident's increased pain, and timely treat a fracture for of 1 of 3 residents (R3) reviewed for quality of care in the sample of 4. This failure resulted in R3 having leg pain from at least 1/23 through 1/28/24 and being admitted to hospital for right femur fracture requiring surgery. Findings include: R3's Face Sheet, undated, documented she had diagnoses of other lack of coordination, abnormal posture, muscle weakness, hemiplegia (paralysis on one side of body) and hemiparesis (muscle weakness or partial paralysis on one side of the body) following unspecified cerebrovascular disease affecting right dominant side. R3's Care Plan, dated 10/24/22, documents (R3) has an ADL (Activities of Daily Living) Self Care Performance Deficit r/t (related to) Hemiplegia. Her primary mode of locomotion is wc (wheelchair). She is incontinent of B&B (bowel and bladder). She requires assist with adl care tasks. (R3) has been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to safely transfer a resident per plan of care for 1 of 3 residents (R3) reviewed for supervision to prevent accidents in the sample of 4. This failure resulted in R3's sustaining a right femur fracture which required surgical repairment. Findings include: R3's Face Sheet, undated, documented she had diagnoses of other lack of coordination, abnormal posture, muscle weakness, hemiplegia (paralysis on one side of body) and hemiparesis (muscle weakness or partial paralysis on one side of the body) following unspecified cerebrovascular disease affecting right dominant side. R3's Care Plan, dated 10/24/22, documents (R3) has an ADL (Activities of Daily Living) Self Care Performance Deficit r/t (related to) Hemiplegia. Her primary mode of locomotion is wc (wheelchair). She is incontinent of B&B (bowel and bladder). She requires assist with adl care tasks. (R3) has been provided with a reacher to assist with safely reaching personal items. It continues: TRANSFER:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-10-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent sexual abuse by a male resident for 1 of 3 residents (R12) reviewed for abuse on the sample list of 27. This deficient practice resulted in R27 having inappropriate sexual contact with R12. Findings include: R12's Care Plan, (CP), dated 12/5/2019, documents, ABUSE: (R12) is considered at risk for abuse/neglect due to, mood cognition, behavioral/physical deficits. She is noted to be social with other residents. It continues, address all complaints/concerns promptly with Grievance policy and procedure. Intervene if observing any conflict to avoid potential situations of abuse/neglect. Report any suspicion of abuse to the Administrator. Will complete/update risk, abuse/neglect assessment initially and prn, (as needed). 9/10/2020 The resident has, impaired cognitive function & impaired thought processes r/t, (related to), dementia. It also documents, 3/24/23 ADL, (activity of daily living), (R12) requires assist with daily care needs r/t impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain physician orders to provide tracheostomy care and suctioning for three of five residents (R5, R6, and R9) reviewed for tracheostomy care in the sample of 17.Findings include: 1. On 6/22/26 at 10:35 AM R5 was walking in the hall with no tracheostomy (trach) appliance in place in R5's trach stoma. R5 used a paper and pen to communicate and wrote that staff do not take care of R5's tracheostomy and R5 is responsible for R5's own care. R5 wrote that R5 performs R5's tracheostomy care two or three times a day. R5 was visibly drooling and coughing up thin secretions while R5's tracheostomy was out. R5 pulled a tracheostomy cannula out of R5's pocket that had a pen inserted through it's opening. R5 stated the facility does not give R5 any supplies to take care of R5's tracheostomy, and R5 thought the hospital was supposed to send R5 supplies.On 6/22/26 at 3:10 PM R5 demonstrated how R5 performs R5's own tracheostomy care in R5's room. R5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-29 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prevent potential cross contamination by failing to wear appropriate Personal Protective Equipment (PPE) to maintain enhanced barrier precautions and failing to perform appropriate hand hygiene and glove changes during care for three of three residents (R5, R6 and R7) reviewed for infection control in the sample list of 17.Findings include:1. On 6/22/26 at 10:35 AM R5 was walking in the hall with no tracheostomy appliance in place in R5's trach (tracheostomy) stoma. R5 was visibly drooling and coughing up thin secretions while R5's tracheostomy was out. R5 pulled a tracheostomy cannula out of R5's pocket that had a pen inserted through its opening. On 6/22/26 at 3:10 PM R5 demonstrated how R5 performs R5's own tracheostomy care in R5's room. R5 took a torn cloth scrap out of R5's top dresser drawer, got the cloth wet in R5's sink and used a bar of soap to form a lather on the cloth. R5 wiped R5's mouth with this cloth, then rinsed the cloth in R5's sink, squeezed the excess water out of the cloth, and then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-06-21 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, facility failed to ensure a nurse was appointed as charge nurse each shift and sufficient nursing staff to provide nursing and related services to meet the residents' needs safely and in a manner that promotes each resident's rights, physical, mental, and psychosocial well-being. This failure has the potential to affect all 82 residents in the facility. Findings include: The daily census provided on 6/15/2026 documents, dated 6/14/2026, documents 82 residents in the facility. The facility's Daily Staffing Sheet dated June 13, 2026, with a census of 77. It documents V15, Licensed Practical Nurse (LPN), V8, LPN, V22, LPN, and V9, Registered Nurse (RN), scheduled for 7:00 AM to 7:00 PM. V8 scheduled for 7:00 PM to 7:00 AM. The facility's Daily Staffing Sheet dated June 14, 2026, documents V8 scheduled for 7:00 AM to 7:00 PM. No other nurses scheduled for day shift. On 6/15/2026 at 2:15 PM R5 stated that last weekend there was no nurse. R5 stated that this happens a lot. R5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-06-21 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure a Registered Nurse (RN) was scheduled in the facility for at least 8 consecutive hours a day, 7 days a week. This has the potential to affect all 82 residents who reside in the facility.Findings include:On 6/16/2026 May and June 2026 staffing schedules were reviewed. The facility did not have at least 8 consecutive hours of RN coverage a day for the following dates: 5/1, 5/2, 5/3, 5/4, 5/5, 5/6, 5/11, 5/13, 5/14, 5/17, 5/18, 5/19, 5/20, 5/21, 5/22, 5/23, 5/24, 5/26, 5/29, 5/30, 5/31,6/1, 6/2, 6/3, 6/4, 6/6, 6/8, 6/9, 6/10, 6/11, 6/14, 6/15, 6/16, and 6/17.On 6/18/2026 at V2, Director of Nursing, stated that they have had some challenges with nurses in the facility. V2 stated that they use a program that manages the schedules. V2 stated that the facility is actively hiring.On 6/18/2026 at 3:50 PM V1, Administrator, stated they do not have a staffing policy and follow CMS guidelines.The daily census provided on 6/15/2026 documents, dated 6/14/2026, documents 82 residents in the facility.
- Potential for harm · Fcited before2026-06-21 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide food at preferred temperature and palatable. This failure has the ability to affect all 82 residents in the facility. Findings include: On 6/16/2026 at 1:05 PM hall trays at top of hall sitting. At 1:15 PM trays delivered to 300 hall.On 6/16/2026 at 1:05 R9 her food was cold. R9 stated that this happens all the time. R9 stated that sometimes the cart sits in the dining room because there is no one to come and get it. Causing the food to sit, be late and cold. Sometimes don't get served until 1:30 pm.On 6/16/2026 at 1:16 PM R14 stated that her food is rarely hot. R14 stated that it's always late.On 6/17/2026 noon meal was observed. 12:00 PM dietary staff ready to serve with temperatures taken. At 12:04 PM, 12:06 PM, 12:10 PM and 12:13 PM V24 looked outdoor and stated that there were no nursing staff. At 12:14 PM V24 stated that there were nursing staff in dining room. First tray prepared and served 12:15 PM. Dining room completed at 12:44 PM. 12:45 PM 100/200 hall cart was prepared. 1:15PM 300/400 hall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-21 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain the environment in clean and good repair for 8 of 15 residents (R1, R3, R4, R5, R6, R9, R10, R14) rooms reviewed for environment in a sample of 15. Findings include:1 R5's Minimum Data Set (MDS), dated [DATE], documents that R5 is cognitively intact.On 6/15/2026 at approximately 2:15 PM R5 stated that his room is dirty, and housekeeping does not clean his room on a regular basis. R5 stated that there is stains on the floor that have been there for days. R5 stated that the shower room is unsafe and needs to be repaired. R5 stated that the drain is broken, and the door is broken.2. R3's MDS, dated [DATE], documents that R3 is cognitively intact.On 6/16/2026 at 9:13 AM R3 stated that sometimes they clean the room and sometimes they don't. R3 instructed to look under her bed they never clean there. R5 stated that she uses the 300/400 hall shower room. R4 stated that the baseboards were coming away from the wall and the toilet handle…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-21 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure medication was administered timely and as ordered for 4 of 4 (R1, R5, R6, R8) residents reviewed for medication administration in a sample of 14. Findings include: 1. R1's admission Record, dated 6/16/2026, documents that R1 admitted to the facility on [DATE] with the following diagnoses: Essential Hypertension, Dissection of Ascending Aorta, Gout, Syncope and Collapse, Acquired Absence of Right and Left Leg Below Knee. R1's Medication Administration Record (MAR), dated 4/126 to 4/30/26 documents that Carvedilol Oral Tablet 12.5 MG (milligram) (Carvedilol) Give 2 tablet by mouth two times a day for Elevated Blood Pressure scheduled 8PM blank on 4/28, 4/29, 4/30, and 5/15. R1's MAR, dated 5/1 to 5/31, documents that 5/15 morning dose of amlodipine Besylate Oral Tablet 5 MG, Aspirin 81 Oral Tablet Chewable 81 mg, Bisacodyl Rectal Suppository 10 MG, Apixaban Oral Tablet 2.5 MG (Apixaban) Give 2.5 mg, Gabapentin Oral Tablet 100 MG, Polyethylene…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-21 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the call light system was in place and working properly for 5 of 15 residents (R2, R3, R4, R6, R10) reviewed for call lights. Findings include: 1. R3's admission Record, dated June 16, 2026, documents that R3 was admitted [DATE] with the following diagnoses: Multiple Sclerosis, Chronic Obstructive Pulmonary Disease, Asthma, Obstructive Sleep Apnea, Epilepsy, Shortness of Breath, Type 2 Diabetes, Heart Failure, and Muscle Weakness. R3's Care Plan, dated 4/30/2026, documents that R3 has a self-care deficit in dressing and grooming r/t (related to) weakness. 1/27/2026 Resident is at high risk for falls r/t weakness. (R3) requires assistance with daily care needs r/t muscle weakness. R3's Minimum Data Set (MDS), dated [DATE], documents that R3 is cognitively intact and requires partial/moderate assistance with activities of daily living. R3's Call Light Ability Screen, dated 6/12/2026, documents that R3 can use a call light. On 6/15/2026…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review the facility failed to provide timely incontinent care for 1 of 4 residents (R8); reviewed for incontinent care in a sample of 14.Findings include:R8's Facesheet with a print date of 6/18/26 documented she was admitted to the facility on [DATE] with diagnoses of, in part, chronic obstructive pulmonary disease, type two diabetes mellitus, depression, and acquired absence of right leg below the knee.R8's Minimum Data Set (MDS) dated [DATE] documented she was cognitively intact and required partial/moderate assistance from staff for toileting hygiene and chair to bed or toilet transfers.R8's Care Plan dated 10/23/24 documented she requires assistance with daily needs and for staff to assist with her activities of daily living. R8's Care Plan dated 10/16/24 documented she is incontinent of bowel and bladder.On 6/17/26 at 1:55 PM, R8 stated currently waiting to be cleaned up right now because she is soiled. R8 stated she told V10 Certified Nursing Assistant (CNA) she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-29 · tag F0559 — patternHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to properly notify 4 (R5, R7, R12, and R14) of 6 residents prior to a room change reviewed for notification of room changes in a sample of 15.Findings Include:1.) R5's Undated Face Sheet documents R5 was originally admitted to the facility on [DATE] with diagnoses of Rheumatoid Arthritis of Left Hip, Post-Traumatic Stress Disorder, Unsteadiness on Feet, and Need for Assistance with Personal Care.R5's Minimum Data Set (MDS) dated [DATE] documents R5 is cognitively intact.On 5/26/26 at 8:46 AM R5 stated she is currently in room [ROOM NUMBER]xx. R5 stated she was not informed of her room change prior to moving, and the facility did not inform her family.R5's Census List documents on 12/27/25 R5 resided in room [ROOM NUMBER]xx-B and on 1/15/26 a room change was completed and R5 moved to room [ROOM NUMBER]xx-B.2.) R7's Undated Face Sheet documents R7 was admitted to the facility on [DATE] with medical diagnoses of Type 2 Diabetes Mellitus, Hypertension,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 66 citations
- Potential for harm · Ecited before2026-05-29 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide showers to 4 of 6 residents (R2, R5, R7, R15) reviewed for Activities of Daily Living (ADL) care in a sample of 15.Findings Include:Findings Include:1.) R2's Undated Face Sheet documents R2 was admitted to the facility on [DATE] and has medical diagnoses of Aphasia, Hemiplegia, Weakness, Abnormal Posture, Contracture of the Right and Left Knee, Contracture of the Right and Left Ankle, and Dementia.R2's Minimum Data Set (MDS) dated [DATE] documents R2 is rarely/never understood, has a memory problem, has an upper and lower extremity impairment on both sides, uses a wheelchair, needs supervision or touching assistance with eating, is dependent on staff for toileting hygiene, showering/bathing, personal hygiene, rolling left and right, lying to sitting on side of bed, chair/bed to chair transfers, and is always incontinent of bladder and bowel.R2's Care Plan Date Initiated 11/19/23 documents R2 has Activities of Daily Living (ADL) Self Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-29 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their Abuse Prevention Policy by not reporting an injury of unknown origin for 1 (R2) of 7 residents, reviewed for abuse, neglect, and injuries of unknown origin in the sample of 15.Findings Include:R2's Undated Face Sheet documents R2 was admitted to the facility on [DATE] with medical diagnoses of Aphasia, Hemiplegia, Weakness, Abnormal Posture, Contracture of the Right and Left Knee, Contracture of the Right and Left Ankle, and Dementia.R2's Care Plan Date Initiated 11/19/13 documents R2 has a communication problem related to Cerebrovascular Accident (CVA). [NAME] is nonverbal and only able to make unintelligible sounds and is unable to communicate effectively with verbal and non-verbal gestures.R2's Care Plan Date Initiated 3/2/17 documents R2 is considered at risk for abuse/neglect due to mood cognition, weakness, behavioral/physical deficits.R2's Minimum Data Set (MDS) dated [DATE] documents R2 is rarely/never understood, has a memory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-29 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an injury of unknown origin immediately to Administration for 1 (R2) of 7 residents reviewed for abuse in a sample of 15.Findings Include:R2's Undated Face Sheet documents R2 was admitted to the facility on [DATE] and has a medical diagnosis of Aphasia, Hemiplegia, Weakness, Abnormal Posture, Contracture of the Right and Left Knee, Contracture of the Right and Left Ankle, and Dementia.R2's Care Plan Date Initiated 11/19/13 documents R2 has a communication problem related to Cerebrovascular Accident (CVA). [NAME] is nonverbal and only able to make unintelligible sounds and is unable to communicate effectively with verbal and non-verbal gestures.R2's Care Plan Date Initiated 3/2/17 documents R2 is considered at risk for abuse/neglect due to, mood cognition, weakness, behavioral/physical deficits.R2's Minimum Data Set (MDS) dated [DATE] documents R2 is rarely/never understood, has a memory problem, has an upper and lower extremity impairment on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-29 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and observation, the facility failed to supply a mechanism to alert staff that assistance is needed while residents are in their room, including a call light for 2 (R7, R12) of 6 residents in a sample of 15.Findings Include:1.) R7's Undated Face Sheet documents R7 was admitted to the facility on [DATE] with medical diagnoses of Type 2 Diabetes Mellitus, Hypertension, Chronic Kidney Disease, and Muscle Weakness.R7's Minimum Date Set (MDS) dated [DATE] documents R7 is cognitively intact, needs partial/moderate assistance with toileting hygiene, showering/bathing, needs supervision or touching assistance with chair/bed to chair transfers, and is occasionally incontinent of bladder.R7's Care Plan Date Initiated 1/27/26 documents Activities of Daily Living (ADL): R7 requires assist with daily care needs related to muscle weakness.On 5/26/26 at 9:21 AM R7 stated she does not have a call light in her room. R7 denied having a bell or device to use to let staff know she needs assistance. R7 stated if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-20 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an adequate supply of towels and washcloths for 4 of 6 residents (R1, R3, R5, R8) reviewed for safe/clean/comfortable/homelike environment in the sample of 9.Findings Include:On 2/18/26 at 12:09 PM, there were no towels or washcloths on the 100, 300, or 400 hall linen cart. On the 200-hall linen cart there was 1 towel and no washcloths.On 2/18/26 at 2:32 PM, the clean linen room on the 100/200 hall was inspected. There were 3 towels and 8 washcloths.On 2/18/26 at 2:35 PM, the 100-hall linen cart was inspected and did not have any towels or washcloths.On 2/18/26 at 2:37 PM, the 200-hall linen cart was inspected and did not have any towels or washcloths. On 2/18/26 at 2:45 PM, the 300-hall linen cart was inspected and had 1 washcloth and no towels. On 2/18/26 at 2:47 PM, the 300/400 hall clean linen closet was inspected and had no washcloths.On 2/18/26 at 2:49 PM, the 400-hall linen cart was inspected and did not have any towels or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-20 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to administer medications within the specified time frame for 3 of 7 residents (R7, R8, R9) observed/reviewed for medication errors in the sample of 9.Findings Include:On 2/19/26 at 11:36 AM, V11, RN (Registered Nurse), was observed administering the following medications to R7: Loratadine, Nicotine Patch, Metformin, Atorvastatin, Buspirone, Famotidine, Hydrochlorothiazide (HCTZ), Lisinopril, Seroquel, and Mometasone Fureate Inhaler.On 2/19/26 at 12:10 PM, V7 stated sometimes she gets her medications late and sometimes at night she doesn't get her medications at all. R7's Medication Administration Record (MAR), dated 2/2026, documents the following physician orders: Loratadine 10mg (milligrams) PO (by mouth) Qd (daily) at 9:00 AM; Nicotine Patch 21mcg (micrograms) transdermal every 24 hours (V11 administered a 14mcg patch and not the ordered 21mcg) at 9:00 AM; Metformin 500mg PO BID (twice daily) at 9:00 AM and 8:00 PM; Atorvastatin 40mg PO…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-20 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the Facility failed to serve appetizing food at palatable temperatures for 2 of 4 residents (R2, R3) reviewed for food and nutrition services in the sample of 9.Findings include: 1-R2's Face Sheet documents R2 was admitted to the facility on [DATE] with diagnoses including dementia and weakness. R2's Minimum Data Set (MDS) dated [DATE] documented R2 was cognitively intact, ambulated via wheelchair, and was on a therapeutic diet. R2's Diet Order dated 8/7/25 documents R2 has a regular diet. On 2/18/26 at 12:30 PM, R2 stated the food is horrible and is always cold. 2-R3's Face Sheet documents R3 was admitted to the facility on [DATE] with diagnoses including diabetes mellitus, cerebral infarction, and chronic obstructive pulmonary disease (COPD). R3's MDS dated [DATE] documented R3 was cognitively intact, ambulated via wheelchair, and was on a therapeutic diet. R3's Diet Order dated 7/5/25 documents R3 has a carbohydrate-controlled diet. On 2/18/2026 at 11:57, AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-29 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to provide hot water for bathing for 4 out of 4 residents (R4, R6, R7 and R8); reviewed for Resident Rights in a sample of 8.Findings include:1.R4's Facesheet documented he was admitted to the facility on [DATE] with diagnoses of, in part, fracture of lumbosacral spine and pelvis, type two diabetes, and sleep disorder.R4's Minimum Data Set (MDS) dated [DATE] documented he was cognitively intact. On 12/29/25 at 9:23 AM, R4 stated early this month there was no hot water for 4-5 days, and he had to take a cold shower or wait until it was fixed.2.R6's Facesheet documented she was admitted to the facility on [DATE] with diagnoses of, in part, cerebral infarction, type two diabetes mellitus and chronic obstructive pulmonary disease.R6's MDS dated [DATE] documented she was cognitively intact.On 12/29/25 at 1:03 PM, R6 stated she had to go two weeks without hot water and had to get wet wipe baths, no other alternative was given. R6 stated she will take showers…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-29 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to provide hot water for bathing for 4 out of 4 residents (R4, R6, R7 and R8); reviewed for Physical Environment in a sample of 8.Findings include:1.R4's Facesheet documented he was admitted to the facility on [DATE] with diagnoses of, in part, fracture of lumbosacral spine and pelvis, type two diabetes, and sleep disorder.R4's Minimum Data Set (MDS) dated [DATE] documented he was cognitively intact. On 12/29/25 at 9:23 AM, R4 stated early this month there was no hot water for 4-5 days, and he had to take a cold shower or wait until it was fixed.2.R6's Facesheet documented she was admitted to the facility on [DATE] with diagnoses of, in part, cerebral infarction, type two diabetes mellitus and chronic obstructive pulmonary disease.R6's MDS dated [DATE] documented she was cognitively intact.On 12/29/25 at 1:03 PM, R6 stated she had to go two weeks without hot water and had to get wet wipe baths, no other alternative was given. R6 stated she will take…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-30 · tag F0808 — failed to follow doctor-ordered diets — patternEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to provide Health Shakes for 5 of 5 residents (R14, R15, R16, R17, R20) reviewed for Dietary Supplements in the sample of 20.Findings include:On 9/24/25 at 12:17 PM the dining room was entered. R14, R15, R16, R17, and R20, all did not have their Physician prescribed health shake. On 9/24/25 at 12:20 PM, R16 stated, They forget the shakes a lot.On 9/24/25 at 12:28 PM, V15, Dietary Manager, stated the shakes are poured up and on this cart. The aides just took the tray and didn't look at the ticket to know that resident needed a health shake.1.R14's admission record, print date of 9/24/25, documents that R14 was admitted on [DATE] and has diagnoses of aphasia and Cerebrovascular disease.R14's Minimum Data Set, dated [DATE], documents R14 is severely cognitively impaired and requires supervision / touching assistance with eating.R14's Physician Order, dated 4/15/25, documents Diabetic shakes with meals Sugar Free. 2. R15's admission record,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-30 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to provide clean linens for 1 of 11 residents (R4) reviewed for linens in the sample of 20.Findings include:R4 admission record, print date of 9/17/25, documents R4 was admitted [DATE] with diagnoses of Chronic Respiratory Failure with Hypoxia and Tracheostomy Status.R4's Minimum Data Set, dated [DATE] documents R4 is cognitively intact, dependent on staff for activities of daily living, and mobility.On 9/16/25 at 12:00 PM, R4 is lying in bed. R4's pillowcase is soiled with a large brown stain.On 9/17/25 at 1:51 PM, R4's pillowcase remains with the large brown stain that was observed on 9/16/25 at 12:00 PM. On the right quarter side rail there is a white towel with dried green, brown stains on it.On 9/24/25 at 9:01 AM, V2, Director of Nurses, stated linens should be changed when dirty.On 9/29/25 at 11:19 AM, V1, Administrator, stated, I am not sure where the linen policy is, but I expect dirty linens to be changed no matter what.
- Potential for harm · Dcited before2025-09-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to provide complete incontinent care to prevent Urinary Tract Infections for 2 of 3 residents (R7, R13) reviewed for incontinent care in the sample of 20.Findings include:1. R7's admission record, print date of 9/25/25, documents R7 was admitted on [DATE] and has diagnoses of Chronic Obstructive Pulmonary Disease and Diabetes.R7's Minimum Data Set, dated [DATE], documents that R7 is severely cognitively impaired, dependent on staff for toileting, and is always incontinent of bowel and bladder. On 9/25/25 at 9:11 AM, V19, Certified Nurse Aide (CNA) removed R7's incontinent brief. The brief was soiled with urine and feces. R7 with pre-moistened periwash cloths cleansed, the groins, labia, perivaginal area, rolled R7 over onto her side, cleansed the rectal are with multiple cloths, placed a new incontinent brief, had R7 roll to her back, and then roll to the right to cleanse the right buttock, roll to her back and then fastened the incontinent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to provide complete tracheostomy care and educate the resident on the proper way to provide tracheostomy care for 1 of 2 residents (R4) reviewed for tracheostomies in the sample of 20.Findings include:R4 admission record, print date of 9/17/25, documents, R4 was admitted [DATE] with diagnoses of Chronic Respiratory Failure with Hypoxia and Tracheostomy (trach) Status.R4's Physician Orders, dated 11/7/24, documents, Change inner cannula daily on dayshift and PRN (as needed) every day shift AND as needed as needed.R4's Physician Orders, dated 10/18/24, documents, CHANGE TRACH COLLAR/TIES TWICE WEEKLY AND PRN every day shift every Tue, Fri AND as needed. R4's Physician Orders, dated 10/18/24, documents, TRACH CARE EVERY SHIFT AND PRN every shift.R4's Minimum Data Set, dated [DATE] documents R4 is cognitively intact and dependent on staff for activities of daily living.On 9/16/25 at 12:00 PM, R4 is lying in bed. R4 has a tracheostomy. R4's neck…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to wear a personal protective gown, wash hands when needed, change soiled gloves, encourage residents to wash hands, and clean multi-use equipment for 1of 5 residents (R4) reviewed for infection control in the sample of 20.Findings include:1. R4's Physician Orders dated 9/19/24, documents, Enhanced Barrier Precautions related to colonization for wounds, colostomy, tracheotomy.R4 admission record, print date of 9/17/25, documents R4 was admitted [DATE] with diagnoses of Chronic Respiratory Failure with Hypoxia and Tracheostomy Status.On 9/17/25 at 1:51 PM, V4, Licensed Practical Nurse, entered R4's room to provide tracheostomy care. V4 stated R4 does the tracheostomy care himself and needs very little assistance with the care. V4 washed her hands and donned gloves. V4 opened multiple drawers gathering supplies for the care and placed them on the bedside table. V4 changed her gloves without hand hygiene. R4 removed the left tracheostomy tie…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-25 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to administer medications as ordered for 4 of 5 residents (R4, R6, R7, and R9) in a sample of 5.Finding Include:1. On 7/18/2025 at 12:06 PM R4 stated while admitted to the facility he did not always receive his medications daily.R4's Undated Face Sheet documents R4 was admitted to the facility on [DATE] and has a diagnosis of Pain in the Left Knee, Chronic Diastolic (Congestive) Heart Failure, Morbid Obesity, Epilepsy, Cortical Age-Related Cataract, Low-Tension Glaucoma, Cardiomegaly, Barrett's Esophagus, Hypothyroidism, and Hypertension.R4's Quarterly Minimum Data Set (MDS) dated [DATE] documents R4 is cognitively intact, needed supervision/touching assistance with showering/bathing, lower body dressing, personal hygiene, rolling left and right, sitting to standing, and chair/bed to chair transfers.R4's Physician Order dated 4/1/2025 at 4:25 PM documents Bumetanide Oral Tablet 1 MG (Bumetanide) Give 1 tablet by mouth one time a day every other day.R4's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to perform wound treatment as ordered for 3 or 3 residents (R4, R6, R9), reviewed for Quality of Care in a sample of 3. Finding Include:1. On 7/18/2025 at 12:06 PM R4 stated while admitted to the facility he did not always receive his dressing change to his left knee as ordered.R4's Undated Face Sheet documents R4 was admitted to the facility on [DATE] and has a diagnosis of Pain in the Left Knee, Morbid Obesity, Presence of Left Artificial Knee Joint, and Hypertension.R4's Quarterly Minimum Data Set (MDS) dated [DATE] documents R4 is cognitively intact, needed supervision/touching assistance with showering/bathing, lower body dressing, personal hygiene, rolling left and right, sitting to standing, and chair/bed to chair transfers.R4's Care Plan date initiated 4/7/2025 documents skin complications related to right knee surgery, skin at risk for skin complications related to impaired mobility and obesity.R4's Physician Order dated 5/15/2025 at 10:09 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to answer call lights in a timely manner in 6 (R37, R14, R64, R18, R51, R61) of 6 residents reviewed for call lights in the sample of 33. Findings include: On 6/10/2025 at 1:45PM R37 stated They are understaffed here. They won't answer call lights, and I have sat on the bedpan for an hour before. R37's Minimum Data Set, MDS dated [DATE] documents R37 has no cognitive deficits. On 6/11/2025 at 1:30PM at resident council meeting R14 stated Staff ignore call lights even when I am in the shower. They know they put me in the shower, but they don't look for me to be done. R14's MDS, dated [DATE] documents R14 has no cognitive deficits. On 6/11/2025 at 1:30PM at resident council meeting R18 stated Staff ignore call lights. R18's MDS, dated [DATE] documents R18 has no cognitive deficits. On 6/11/2025 at 1:30PM at resident council meeting R51 stated Staff ignore call lights. R51's MDS, dated [DATE] documents R51 has no cognitive deficits. On 6/11/2025 at 1:30PM at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to follow its Fall Prevention and Management policy and complete a root cause analysis after each fall, failed to implement interventions after each fall, and failed to implement fall interventions according to resident care plans for 3 of 4 residents (R2, R3, R6) reviewed for falls in the sample of 15. Findings Include: 1. R2's medical diagnosis form, print date of 5/21/25, documented R2 has diagnoses including aphasia following cerebral infarction, apraxia, cerebrovascular disease, hemiplegia, type 2 diabetes mellitus, depression, anxiety, hypertension, heart disease, contractures of lower extremities, and dementia. R2's MDS (Minimum Data Set), dated 2/24/25, documented R2 is severely cognitively impaired and dependent on staff for all ADLS (Activities of Daily Living). R2's fall risk evaluation, dated 2/18/25, documented R2 is at high risk for falls. R2's care plan, undated, documented R2 is at high risk for falls related to poor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-30 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to provide residents with the correct diet as ordered by the physician for 4 of 4 residents (R3, R8, R11, R12) reviewed for residents receiving the correct diets in the sample of 12. The Findings include: 1. R3's admission Record, dated 5/19/25, documents R3 was admitted to the facility on [DATE] with diagnoses of Encephalopathy, Type 2 Diabetes Mellitus (DM), Alzheimer's disease, Asthma, Hypertension, Idiopathic Neuropathy, Left Below Knee Amputation (BKA). R3's Care Plan, dated 4/29/25, documents R3 is at risk for altered nutrition and hydration. Interventions: Honor fluid/food preferences based on MD orders and Dietary Restrictions, ST as needed, Therapeutic diet as ordered. R3's Minimum Data Set (MDS), dated [DATE], documents R3 has a severe cognitive impairment and is dependent on staff for Activities of Daily Living (ADLs). R3 requires supervision/touching assistance from staff for eating. R3's Physician Order, dated 4/17/25, documents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-30 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure all alleged violations were thoroughly investigated for 2 of 6 residents (R1, R6) reviewed for abuse investigation in the sample of 12. Findings include: 1-R1's Face sheet dated 5/13/25, documents R1 was admitted to the facility on [DATE] with diagnoses of Cerebral Infarction, Cerebral Palsy, Epilepsy, Schizophrenia, and Major Depressive Disorder. R1's Minimum Data Set (MDS), dated [DATE], documents R1 is cognitively intact and requires the use of a wheelchair. R1's Care Plan, dated 2/14/25, documents R1 is at risk for abuse and neglect. R1's Care Plan, dated 3/18/25: Alleged sexual assault. R1's Care Plan, dated 5/12/25: Recipient of alleged sexual assault. Interventions: 3/18/25 Social Service Director had conversation with resident about inappropriate behavior. Residents not able to sit together in dining room, if seen together to separate. R1's Care Plan, dated 3/18/25: placed on enhanced supervision. R1's Care Plan, dated 5/12/25 Notified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0635 — isolatedProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to transcribe medications to Physician Order Sheet, the Medication Administration Record, obtain medications from the pharmacy and administer medications as ordered by the physician for 1 of 3(R3) residents reviewed for providing care according to professional standards. Findings include: R3's Census Report, not dated, documents that R3 was admitted to the facility on [DATE] and discharged from the facility on 4/7/2025 with the following diagnoses: AKI/Acute Kidney Injury on CKD/Chronic Kidney Disease Stage IV non anion gap Metabolic Acidosis Prostatomegaly, Complicated UTI/Urinary Tract Infection bladder stents, Fracture of left Humerus, Pacemaker, Accelerated Hypertension, Ataxia, Coronary Artery Disease status post CABG/Coronary Artery Bypass Graft, Chronic Diastolic Congestive Heart Failure, Anemia of Chronic Disease, Paroxysmal Atrial Fibrillation Mobitz second degree block, Prolonged QTc/corrected QT interval, Non-insulin dependent Diabetes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-26 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer a nighttime snack for 4 of 6 residents (R2, R3, R4, R5) reviewed for snacks in the sample of 21. Findings include: 1. R2's Face Sheet, print date of 3/19/25, documents R2 was admitted on [DATE] and has a diagnosis of End Stage Renal Disease. R2's Minimum Data Set (MDS), dated [DATE] documents R2 is cognitively intact. On 3/17/25 at 11:34 AM, R2 stated, I am not offered a snack at bedtime. 2. R3's Face Sheet, print date of 3/19/25, documents R3 was admitted [DATE] and has a diagnosis of dependence on Renal Dialysis. R3's MDS, dated [DATE], documents R3 is moderately cognitively impaired. On 3/17/25 at 9:05 AM, R3 stated, R3 stated sometimes he gets a snack at night but not every night. 3. R4's Face Sheet, print date of 3/19/25, documents R3 was admitted on [DATE] and has a diagnosis of Diabetes Mellitus. R3's MDS, dated [DATE], documents R4 is cognitively intact. On 3/17/25 at 1:35 PM, R4 stated I am a diabetic and they never offer me a snack. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-26 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the Power of Attorney for the use of a narcotic and refusing therapy for 1 of 3 residents (R6) reviewed for notification in the sample of 21. Findings include: R6's Face Sheet, print date of 3/20/25, documents R6 was admitted on [DATE] and has diagnoses of Schizophrenia, Dementia, Alzheimer's Disease, and Dependence on Renal Dialysis. This Face Sheet also documents V3 as R6's legal guardian. R6's Minimum Data Set, dated [DATE], documents R6 is severely cognitively impaired. R6's Physician Progress Note, dated 2/26/25, documents, Interval history: Patient seen and examined today for acute care visit. Nursing staff reports patient is having difficulty sleeping at night. Staff also reports patient having concerns with pain unrelieved by PRN (as needed) Tylenol. Patient reports severe chronic pain in both feet and all over at times. Patient is unable to use NASIDs (Non-Steriodal Anti- Inflammatory) due to HD/ESRD (Hemodialysis/ End Stage Renal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a final abuse investigation report for 2 of 5 residents (R19, R20) reviewed for abuse reporting in the sample of 21. Findings include: R19's and R21's Initial Serious Injury Incident and Communicable Disease Report, incident report of 2/7/25, dated 2/7/25, documents, it was reported that a possible altercation happened between (R19) 58 yr (year) year old male and (R21) [AGE] year-old male. Assessments completed, no injuries to note. Residents were separated immediately. R19's Nurses Note, dated 2/7/25 at 1:13 PM, documents, Resident was involved in an altercation with another resident. Coffee was thrown on patient. No obvious scars or blisters to be noted at this time. Both residents denied the altercation. Eyewitness from the dietary department claims to have seen this resident hitting the other. Administrator aware. Patient is his own responsible party. Resident denies pain and discomfort. Resident remains in the dining room eating lunch.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-26 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct an investigation for 2 of 5 residents (R19, R21) reviewed for abuse reporting in the sample of 21. Findings include: R19's and R21's Initial Serious Injury Incident and Communicable Disease Report, incident report of 2/7/25, dated 2/7/25, documents, it was reported that a possible altercation happened between (R19) 58 yr (year) year old male and (R21) [AGE] year-old male. Assessments completed, no injuries to note. Residents were separated immediately. R19's Nurses Note, dated 2/7/25 at 1:13 PM, documents, Resident was involved in an altercation with another resident. Coffee was thrown on patient. No obvious scars or blisters to be noted at this time. Both residents denied the altercation. Eyewitness from the dietary department claims to have seen this resident hitting the other. Administrator aware. Patient is his own responsible party. Resident denies pain and discomfort. Resident remains in the dining room eating lunch. R21's Nurses Notes,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain a consent from a Power of Attorney for a psychotropic medication for 1 of 4 residents (R6) reviewed for psychotropic medications in the sample of 21. Findings include: R6's Face Sheet, print date of 3/20/25, documents R6 was admitted on [DATE] and has diagnoses of Schizophrenia, Dementia, Alzheimer's Disease, and Dependence on Renal Dialysis. This Face Sheet also documents V3 as R6's legal guardian. R6's Minimum Data Set, dated [DATE], documents R6 is severely cognitively impaired. R6's Physician Progress Note, dated 2/26/25, documents, Interval history: Patient seen and examined today for acute care visit. Nursing staff reports patient is having difficulty sleeping at night. It continues, Trazodone 50 mg QHS (every hour of sleep) nightly. R6's Physician Order, dated 2/27/25, documents, Trazodone HCl Tablet 50 MG (milligram) Give 1 tablet by mouth at bedtime for Insomnia Give 1 at night for insomnia. R6's Medication Administration Record, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to prevent verbal abuse for 1 of 3 residents (R3) reviewed for abuse in the sample of 7. Findings include: R3's Face Sheet, print date of 1/16/25, documents that R3 has diagnoses of Polyarthritis and Chronic Obstructive Pulmonary Disease. R3's Minimum Data Set, dated [DATE] documents R3 is cognitively intact. The facility Long Term Care - Serious Injury Incident and Communicable Disease Report, dated 1/13/25, documents, Final. Upon investigation, it was founded that the dietary staff (V3) did curse at (R3) on 1/7/25 during breakfast time in the dining room. The employee was immediately suspended and sent home after writing her statement. In her statement she said she did curse at (R3) and she knew it was wrong. The employee is effectively terminated as of 1/7/25. V3's written statement, dated 1/7/25, documents, I cussed at (R3), and I knew it was wrong. V4's written statement, dated 1/7/25, documents that V3 yelled at R3 and stated, yall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to thoroughly investigate and report allegations of sexual abuse for 1 of 3 residents (R2) reviewed for sexual abuse in the sample of 11. Findings include: R2's Care Plan, dated 10/23/24, documents ABUSE: At risk for abuse and neglect r/t (related to). It continues Assess resident for abuse and neglect upon admission and quarterly. Assure the resident that staff members are available to help, and department heads maintain an open door policy. Continue to in-service the staff about abuse and neglect. Continue to monitor medication, ADLs, status and behaviors. Observe the resident for signs of fear and insecurity during delivery of care. Take steps to calm the resident and help him/her feel safe. R2's Minimum Data Set, dated [DATE], documents that R2 is cognitively intact. R2's Progress Note, dated 10/13/2024 at 4:02 PM, documents Nurses Notes Late Entry: Note Text: Resident came to nursing station with another female resident. second female resident looked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to initiate its Abuse Prevention policy for 1 (R2) of 3 three residents reviewed for sexual abuse in the sample of 11. Findings include: On 10/31/2024 at approximately 1:00 PM V9, Regional Director of Operations, stated that they were made aware of the incident that occurred on 10/22/24. V9 stated that (V2), Director of Nursing, and (V5), Wound Nurse, came up to facility. V9 stated that they were notified that (V6), Staffing Coordinator, was outside on smoke break and that no event occurred out there. V9 stated that no further investigation was done and it was not reported to outside agency because they did not believe it was necessary because (V6) did not witness anything outside. V9 stated that in the days following they were made aware of the incident that occurred on 10/13/2024. V9 stated that this was not reported or investigated. V9 verified that the facility has cameras and that they had not viewed the [NAME] footage. On 10/31/2024 at approximately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to measure, assess, monitor, and treat wounds when identified and obtain orders to treat wounds for 1 of 1 (R4) reviewed for wounds in the sample of 11. Findings include: R4's admission Record, print date of 11/4/24, documents that R4 was admitted on [DATE] with diagnoses of Osteomyelitis, Diabetes Mellitus. R4's Minimum Data Set, dated [DATE], documents that R4 is cognitively intact. R4's admission Note, dated 10/8/2024 22:30, documents, 18) Left elbow left elbow infection osteomyelitis. R4's Nurses Note, dated 10/8/2024 22:24, documents, The patient arrived to facility via EMS (Emergency Medical Services). Patient alert and oriented times 3. Patient oriented to room, call light within reach, Left elbow infection/wound noted. R4's Nurses Note, dated 10/9/2024 12:55, created date of 10/16/2024 15:58:26, documents, Late Entry: Resident admitted to (facility) on IV (intravenous) antibiotics due to osteomyelitis, resident admitted with a venous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to assess and monitor pressure ulcers, provide Physician prescribed treatment, and maintain clean dressings for 2 of 3 residents (R1, R11) reviewed for pressure ulcers in the sample of 11. Findings include: 1. On 10/31/24 at 3:00 PM, R1 is lying in bed. R1 has no dressing on his left heel. R1's right heel protector boot is positioned on the middle of his calf. R1's right heel dressing is at his ankle and his mid foot. R1's dressing is red, tan and brown in color with drainage. R1's sheet has fresh and old blood stain in multiple areas at the bottom half of the right side of the sheet. On 10/31/24 at 3:00 PM, R1 stated that his heel has been bleeding all night. R1 stated that it has been a problem for the last 3 or 4 days. R1 stated that his right heel dressing was last changed yesterday or the day before. R1 stated that his left heel never has a dressing on it. On 10/31/24 at 3:10 PM, V3, Assistant Director of Nurses, entered R1's room to do…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to replace a loose dressing for 1 of 2 residents (R4) reviewed for Peripherally Inserted Central Catheter (PICC) lines in the sample of 11. Findings include: On 10/31/24 at 12:13 PM, V3, Assistant Director of Nurses / Registered Nurse (RN) entered R4's room. V3 disconnected the Intravenous (IV) antibiotic from R4's left upper arm Peripherally Inserted Central Catheter (PICC) line, flushed the line with 5 milliliters of normal saline, and capped the lumen. The PICC line dressing was not attached at the bottom of the dressing. V3 washed her hands and left the room. On 10/31/24 at 4:16 PM, V3 stated that she was aware that (R4's) PICC line dressing was not attached at the bottom. I told the night RN that just came in about it so she would change it. R4's admission Record, print date of 11/4/24, documents that R4 was admitted on [DATE] with diagnoses of Osteomyelitis and Diabetes Mellitus. R4's Physician Orders, dated 10/28/2024, documents,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-15 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility failed to support the resident's right for the Power of Attorney (POA) to access their family's personal medical records and honor their written request for records for 1 of 3 residents (R2) reviewed for medical records in the sample of 6. Finding include: R2's Face sheet printed 9/19/2024 documents a diagnoses of sepsis, transient cerebral ischemic attack, type 2 diabetes, morbid obesity, difficulty in walking, unsteadiness on feet, cognitive communication deficit, weakness, anemia, Alzheimer disease, anxiety disorder, severe sepsis with septic shock. R2's Face sheet also documents she was admitted to the facility on [DATE]. R2's Minimum Data Set (MDS) dated [DATE] documents (R2) is moderately impaired for cognition for decision making of activities of daily living. R2's Care Plan for ADL (activities of daily living) document she (R2) requires assist with daily care needs related to recent hospitalization for severe sepsis, weakness, and TIA (transient ischemic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-15 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility failed to provide and document sufficient preparation and orientation for a safe and orderly discharge from the facility for 1 of 3 residents (R1) reviewed for discharge in the sample of 6. Findings include: R1's Physician Order Sheet (POS) for diagnoses of cerebral infarction due to embolism of left middle cerebral artery, type 2 diabetes mellites without complications, acute respiratory failure, unsteadiness on feet, lack of coordination, abnormal posture, chronic allergic conjunctivitis, bipolar, unspecified convulsion, acute kidney failure, acquired absence of right leg above knee, and depression. R1's POS documents he was taking levetiracetam oral tablets 750 milligrams two tablets twice a day related to epilepsy, oxcarbazepine tablet 600 mg., give 1 tablet by mouth two times a day (seizures), and spironolactone tablet 25 mg one time by mouth, one time a day (high blood pressure and heart failure). R1's Minimum Data Set (MDS) dated [DATE] documents R1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-24 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain consent for an antipsychotic medication prior to administering antipsychotic and antidepressant medication for 2 of 3 residents (R3, R4) reviewed for informed treatment/treatment decisions in a sample of 8. Findings include: 1. R3's Care Plan, dated 9/3/2024, documents PSYCHOTROPIC MEDS: (R3) requires the use of psychotropic medication (Zoloft) to assist with managing mood and behavior r/t (related to) Depression. R3's Minimum Data Set, dated [DATE], documents that R3 is cognitively intact. R3's Physician Order Sheet (POS) documents Sertraline HCl Oral Tablet 25 MG (Sertraline HCl) Give 1 tablet by mouth one time a day for major depressive order for 90 Days. R3's Medication Administration Record (MAR) and Treatment Administration Record (TAR) documents that R3 received Zoloft 25 mg from 8/31/2024 to 9/13/2024. On 9/17/2024 at 11:00 AM a review of R3's electronic health record (EHR) was reviewed. No psychotropic consent documented in chart for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide tracheostomy (trach) care for 1 of 1 resident (R3) reviewed for trach care in a sample of 8. Findings include: 1. R3's Care Plan, dated 9/3/2024, documents R3 is at risk for complications r/t (related to) tracheostomy placement (trach tube) #6. It continues to document that staff should assess for signs and symptoms (s/s) of infection such as erythema, swelling, unusual drainage or odor or presence of a fistula, at noc (night) place on a Venturi mask with 28 % per trace collar at 10-15 Umin. Perform trach care as ordered and as needed. Trach collar with 28% humidified air continuous. R3's Minimum Data Set, dated [DATE], documents that R3 is cognitively intact. R3's Medication Administration Record (MAR) and Treatment Record (TAR) documents 8/28/2024 Change Trach collar twice weekly and as needed The MAR documentation of R3's trach collar changes for August and September 2024. In addition, the order, dated 8/28/2024, documents Cleanse Trach every…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-10 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure food was served in the appropriate portions for 8 of 13 (R2, R7, R8, R9, R10, R11, R12, and R13) residents reviewed for food services. Finding includes: 1. The facility menu Week 2 Wednesday documents Supper: Chicken Nuggets (7 ea (each)= 3 oz (ounces)pro (protein)), Barbecue Sauce (I Tbsp (tablespoon)), Crispy French Fries (4 oz spdl = 1/2 cup), Seasoned Mixed Vegetables (#8 scoop= 1/2 cup), Powdered Sugar Brownie (I piece), 2% Milk (8 oz), Coffee/Hot Tea (6 oz), Condiments (1 ea). R2's Fall Assessment, dated 8/23/2024, documents that R2 is alert and oriented. The facility provided a roster and identified R2 as interviewable. On 9/3/2024 at 11:00 Am R2 stated that he has been at the facility for 7 days. R2 stated that the food is horrible and that the portion sizes are small. R2 stated that the facility served chicken nuggets one evening for supper. R2 stated that he was given 4 nuggets and a few fries. R2 stated that when asked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-10 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain and properly document code status for 5 of 6 residents (R58, R261, R264, R265, R266) reviewed for advanced directives, in the sample of 43. Findings include: 1. R261's Face Sheet, undated, documented that R261 was admitted to the facility on [DATE] with diagnoses including type 1 diabetes mellitus, end stage renal disease, and dependence on renal dialysis. On [DATE] at 2:00 PM, R261's Electronic Health Record did not list a Code Status. On [DATE] at 2:10 PM, requested R261's Physician Orders and the State Agency Uniform Practitioner Order for Life-Sustaining Treatment (POLST) Form from V2, Director of Nursing (DON). R261's Order Summary Report, printed [DATE] at 2:55 PM, documented that R261 was a Full Code as of [DATE]. There was no Code Status listed prior to [DATE]. R261's State Agency Uniform Practitioner Order for Life-Sustaining Treatment (POLST) Form, dated [DATE], documented, Yes CPR: Attempt cardiopulmonary resuscitation (CPR). 2. R58's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-10 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility failed to ensure palatable and appetizing meals for 5 of 5 residents (R18, R13, R24, R33, R267) reviewed for food palatability and temperature in the sample of 43. Findings include: 1-R18's Face Sheet documents R18 was admitted to the facility on [DATE]. R18's Minimum Data Set (MDS) dated [DATE] documented R18 was cognitively intact. R18's Physician Order dated 2/12/24 documents R18 is on a regular diet. On 5/5/24 at 9:52 AM, R18 stated the food is not good, and even when it is decent, it is always still cold. 2-R13's Face Sheet documents R13 was admitted to the facility on [DATE]. R13's MDS dated [DATE] documented R13 was cognitively intact. R13's Physician Order dated 2/12/24 documents R13 is on a regular diet. On 5/5/24 at 11:40 AM, R13 stated the food is horrible. R13 stated she has to order meals from outside the Facility. 3-R24's Face Sheet documents R24 was admitted to the facility on [DATE]. R24's MDS dated [DATE] documented R24 was cognitively intact.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-10 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility failed to follow their alternative menu for 6 of 6 residents reviewed for alternative food choices in the sample of 43. Findings include: 1-R40's Face Sheet documents R40 was admitted to the facility on [DATE] with diagnoses including chronic systolic heart failure, chronic obstructive pulmonary disease, and atherosclerotic heart disease. R40's Minimum Data Set (MDS) dated [DATE] documented R40 was cognitively intact. R40's Physician Order dated 2/12/24 documents R40 is on a NAS (No Added Salt) diet. On 5/5/24 at 10:05 AM, R40 stated there is too much pork served at meals and no good substitutes offered. 2-R263's Face Sheet documents R263 was admitted to the facility on [DATE] with diagnoses including functional dyspepsia, cerebral infarction, and dysphagia. R263's MDS dated [DATE] documented R263 was independent with cognitive skills for daily decision making. R263's Physician Order dated 2/12/24 documents R263 is on a NCS/NAS (No Concentrated Sweets/No Added…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-10 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Observation, Interview, and Record Review, the facility failed to maintain infection control during dialysis treatment on 7 residents (R266, R41, R10, R30, R261, R53, R32) in the sample of 43. Findings Include: R266's Face sheet documents an admission date of 5/1/2024 and diagnosis includes Encephalopathy, Cirrhosis of the Liver, End Stage Renal Disease, Ascites. R266's order sheets dated 4/1/2024 document Hemodialysis in house with dialysis company. R41's Face sheet documents an admission date of 9/20/2022 and diagnosis includes End Stage Renal Disease, Chronic Obstructive Pulmonary Disease, Vascular Prosthetic, Type 2 Diabetes, Bacteremia. R41's order sheets dated 4/1/2024 document Hemodialysis in house with dialysis company. R10's Face sheet documents an admission date of 7/29/2019 and diagnosis include End Stage Renal Disease, Toxic Encephalopathy, Respiratory Failure, Chronic Kidney Disease, Chronic Obstructive Pulmonary Disease. R10's order sheets dated 4/1/2024 document Hemodialysis in house with dialysis company. R30's Face sheet documents an admission date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to transcribe and carry out a physician order for a specialist appointment for 1 of 1 resident (R57) reviewed for quality care, in the sample of 43. Findings Include: R57's admission Record, dated 3/28/24, documented that R57 had a diagnosis of unspecified cirrhosis of liver, malignant neoplasm of the colon, ascites, thrombocytopenia unspecified and decreased white blood cell count unspecified that were added to the diagnosis list on 4/19/24. R57 Minimum Data Set (MDS), dated [DATE], documented that R57 was moderately cognitively impaired. R57's Physician Order Sheets, (POS), dated 4/19/24, documented, Refer to the hematologist diagnoses Leukopenia and Thrombocytopenia one time only related to decreased white blood cell count and unspecified Thrombocytopenia. R57's POS, dated 4/27/24, documented, Refer to hematologist for Leukopenia and Thrombocytopenia. On 5/6/24 at 10:00, V20 Transportation/Appointment [NAME], stated, I was not aware of that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-24 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Interview and Record Review, the facility failed to provide timely access to medical records, for 2 of 2 (R3, R4) residents, reviewed for rights to access medical records, in a sample of 12. Findings Include: R3's Face sheet, undated, documented an admission date of 12/16/2023. On 4/18/2024 at 3:00PM, V10, R3's daughter, stated I have asked for (R3's) medical records and still have not received anything. I emailed (V5, Medical Records) worker, all the required documents on 2/9/2024. I then followed up with (V5) on 2/15/2024 and needed to send another proof of identification. I sent that proof in the same day and have not heard anything. I sent (V5) an email in March to see if (V5) had heard anything about (R3's) medical records, and she emailed back that she sent everything to the corporate office and knew nothing else. I still have none of (R3's) medical records. On 4/18/2024 at 11:00AM V5, Medical Records, stated, R3's Power of Attorney, POA, put in a request for (R3's) medical records. The facilities do not give out medical records. The records are sent from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-28 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility failed to ensure residents were free from mental abuse for 2 of 7 (R1, R2) residents reviewed for abuse in the sample of 8. Findings include: 1- R1's Face Sheet documents R1 was admitted to the facility on [DATE] with diagnoses including multiple sclerosis, morbid obesity, asthma, acute respiratory failure with hypoxia, anxiety, hypothyroidism, and major depressive disorder. R1's Minimum Data Set (MDS) dated [DATE] documented R1 was cognitively intact and ambulated via wheelchair and walker. R1's Care Plan documents R1 was at risk for abuse and neglect related to needing assistance and behaviors at times. 2-R3's Face Sheet documents R3 was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease, type 2 diabetes mellitus, schizophrenia, acute respiratory failure, heart failure, generalized anxiety disorder, and major depressive disorder. R3's MDS dated [DATE] documented R3 was independent with cognitive skills for daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide feeding assistance with meals for 2 of 3 residents (R3, and R7) reviewed for ADL (activities of daily living) assistance in the sample of 8. Findings include: 1. On 10/26/2023 during the noon meal there was one Certified Nursing Assistant. (CNA), in the dining room providing hands on assistance to residents. R3 was not observed being assisted with his meal. During that meal R2's fortified pudding in bowl untouched at the end of meal V2, Director of Nursing, (DON), walked over and placed spoon in R3's pudding and at that time R3 ate 75% of his fortified pudding. R3's Care plan dated 5/8/2023 documents that R3 is at nutritional risk as disease progresses Diabetes Mellitus, colon cancer. R3's care plan documents R3 has experience unplanned weight loss due to cancer and is currently on hospice care and weight loss is expected to continue. R3's care plan documents, the following interventions 3/13/2023 supervision of meals at assisted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-10-03 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure there were sufficient Nursing Staff in the facility to provide adequate care and assistance for residents, resulting in residents not gotten out of bed for meals and residents not receiving showers. This failure has the potential to affect all 64 residents in the living in the facility. Findings include: 1. On 10/2/2023 at 8:04 AM a walk through of 100-hall and 200-hall revealed no staff on the halls. On 10/2/23 at 8:08 AM V25, Licensed Practical Nurse, (LPN), stated, that she got to the facility at 7AM and no CNAs were at the facility. V25 stated, that there has not been a CNA since 6 AM. V25 stated, that this has not been the first time that this has happened. V25 stated, that this effects the care that is given. V25 stated, that V7, Restorative Aide, is helping, but she is not assigned to the hall. V25 stated, that at this time none of her CNAs have shown up and that she does not have any staff at this time for hall-100 and 200…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-03 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain walls and floors in good repair for 11 of 27 residents (R11, R15, R14, R16, R17, R18's, R19's, R20, R21, R22's and R23's) reviewed for Physical Environment on the sample list of 27. Findings include: 1. R11's Minimum Data Set, dated [DATE], documents, that R11 is cognitively impaired. On 9/25/2023 at 11:50 AM, observed large hole in wall in R11's room. On 9/26/2023 at approximately 2:00 PM V13, Maintenance Director, stated, that he was working on the hole, but at this point was not able to complete. V13 stated, that the pipes were exposed, but did not verify mold. V13 measured the hole at 5ft, (foot), x 1.2ft. V13 stated, that he was not sure how the hole occurred. 2. On 9/27/2023 at 9:00 AM a walkthrough, of 100-hall and 200-hall were completed and revealed: A large hole, approximately 1ft x 2ft, behind the toilet in R15's bathroom and a large hole, approximately 1 ft x1 ft in R14's bathroom. A large hole approximately 2ft x 1ft…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-03 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and resident and staff interviews, the facility failed to submit an initial resident abuse allegation to the state agency within the 2-hour time frame for allegation of abuse for 1 of 3 resident (R13) reviewed for abuse on the sample of 27. Findings include: R13's Care Plan, dated 3/30/23, documents ABUSE: At risk for abuse and neglect r/t, (related to), behaviors at times. It continues: Staff will monitor well-being of others. Resident will have zero episodes of abuse and neglect throughout next review. Immediately report any episodes of unknown injury, abuse or change in resident's behaviors to Administrator for immediate intervention and review. Observe the resident for signs of fear and insecurity during delivery of care. Take steps to calm the resident and help him/her feel safe. R13's Minimum Data Set, dated [DATE], documents, that R13 is cognitively intact. R13's Incident report, dated 8/27/2023, documents, Nursing Description: Reported to this Nurse per RN, (Registered Nurse),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-04-06 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store medication, label insulin and Tubersol in accordance with standards of practice. This has the potential to affect all 76 residents living in the facility. Findings include: 1. On 4/3/2023 at 9:22 AM 200-Hall medication cart was observed. The medication cart contained the following: 4 liquid medication cups with multiple pills in them; 1 cup had 20 yellow pills, 1 cup 15 black pills, 1 cup with 12 yellow pills, 1 cup with 17 red capsules. R61's opened and used multi dose Humalog pen was not labeled with an opened date. R274's multi dose Novolin R Insulin vial was not labeled with an open date. R274's Electronic Medical Record documents that R274 was admitted to the facility 7/26/22 and discharged on 8/4/22. 2. On 4/3/2023 at 10:20 AM 100 and 200-Hall medication room was observed. The medication room contained the following: An open bottle of Geri Lanta with expiration date of 11/2022. An open bottle of Geri-Kot (Senna 8.6 handwritten on bottle) expiration date 8/2022. An open bottle of Vitamin D3 50,000…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-06 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide assistance with bathing, grooming, and hygiene to dependent residents for 4 of 8 residents (R8, R24, R25, R43) observed for activities of daily living (ADL) in the sample of 37. Findings include: 1. R8's Face Sheet, dated 4/5/23, documents that R8 was admitted to the facility on [DATE]. R8's Electronic Medical Record documents that R8's diagnoses include Asthma, Morbid Obesity, End Stage Renal Disease (ESRD), Dependence on Renal Dialysis, Schizoaffective Disorder, Spinal Muscular Atrophy. R8's Care Plan, dated 3/21/23, documents (R8) has an ADL (Activities of Daily Living) self-care performance deficit r/t (related to) weakness, ESRD, and spinal muscular atrophy. (R8) primarily uses a wheelchair, is incontinent of B&B (bowel and bladder). Interventions: Bathing: (R8) requires total care with bathing. Personal Hygiene: (R8) requires extensive assistance with personal hygiene. R8's Minimum Data Set (MDS), dated [DATE], documents that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe transfer for 4 of 4 residents (R8, R33, R40, R43) reviewed for safe transfers in the sample of 37. Findings include: 1. R8's Face Sheet, dated 4/5/23, documents that R8 was admitted to the facility on [DATE]. R8's Electronic Medical Record, documents that R8's diagnoses include Morbid Obesity, Dysphasia, End Stage Renal Disease (ESRD), Dependence on Renal Dialysis, Polyosteoarthritis, Spinal Muscular Atrophy. R8's Care Plan, dated 3/21/23, documents (R8) has an ADL (Activities of Daily Living) self-care performance deficit r/t (related to) weakness, ESRD, and spinal muscular atrophy. She primarily uses a wheelchair, is incontinent of B&B (bowel and bladder). Interventions: Bathing: (R8) requires total care with bathing. Personal Hygiene: (R8) requires extensive assistance with personal hygiene. Transfer: (R8) requires extensive assistance to dependence with transfers. R8's Minimum Data Set (MDS), dated [DATE], documents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide timely and complete incontinence care and catheter care for 4 of 4 residents (R28, R40, R43, R53) residents reviewed for incontinent care/catheter care in a sample of 37. Findings include: 1. R28's Electronic Medical Record documents R28's diagnoses include Type 2 Diabetes Mellitus (DM), Cerebral Infarction, Aphasia, Hemiplegia/Hemiparesis, Epilepsy, Hypertension, and Dysphagia. R28's Care Plan, dated 3/29/23, documents (R28) has bladder incontinence r/t (related to) history of CVA (Cerebral Vascular Accident) with residual deficits. Interventions: Brief Use: The resident uses disposable briefs. Change every two hours and PRN (as needed). Incontinent: Check the resident every two hours and as required for incontinence. Wash, rinse, and dry perineum. Change clothing PRN after incontinence episodes. It continues (R28) has bowel incontinence r/t history of CVA with residual deficits. Interventions: Check resident every two hours and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-06 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. R8's Face Sheet, dated 4/5/23, documents that R8 was admitted to the facility on [DATE]. R8's Electronic Medical Record, documents that R8's diagnoses include Malnutrition, Asthma, Morbid Obesity, Dysphagia, End Stage Renal Disease (ESRD), COVID-19, Dependence on Renal Dialysis, Obstructive and reflux uropathy, Anemia, Seizures, Transient Ischemic Attack (TIA), Schizoaffective Disorder, Major Depressive Disorder, Psychosis, Polyosteoarthritis, Atherosclerotic Heart Disease, Spinal Muscular Atrophy. R8's Care Plan, dated 3/21/23, documents (R8) has an ADL (Activities of Daily Living) self-care performance deficit r/t (related to) weakness, ESRD, and spinal muscular atrophy. She primarily uses a wheelchair, is incontinent of B&B (bowel and bladder). Interventions: BATHING: R8 requires total care with bathing. PERSONAL HYGIENE: R8 requires extensive assistance with personal hygiene. TRANSFER: R8 requires extensive assistance to dependence with transfers. R8's Minimum Data Set (MDS), dated [DATE], documents that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-06 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility failed to provide tube feedings as ordered by the physician for 1 of 1 resident (R29) reviewed for tube feedings in the sample of 37. Findings include: R29's Electronic Medical Record documents R29's medical diagnoses include Type 2 Diabetes Mellitus, COVID-19, Dysphagia, Major Depressive Disorder, Atherosclerotic Heart Disease, Adult failure to thrive, Gastrostomy. On 4/3/23 at 10:40 AM, R29 stated, I have a feeding tube, and I take care of it myself. I give myself a feeding bolus twice a day, flush the tube, and then clean and put a new dressing on it. The nurses really don't do anything for my tube feedings. On 4/4/23 at 8:55 AM, R29 stated, I am not going to give myself any tube feeding this morning, because my blood sugar was too high. I usually give myself a feeding twice a day and will flush it afterwards. Guess I will not be flushing my tube this morning either since I'm not giving myself a feeding. On 4/5/23 at 2:50 PM, R29 stated, The nurses never…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-01-11 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to employ a Registered Nurse (RN), 8 hours per day, 7 days per week. This has the potential to affect all 71 residents living in the facility. Findings Include: On 1/4/2022 at 4:34 PM, V1, Administrator, stated, I have been here since October 2021 and we have had corporate in the building working. I am not aware of any issues with not having a RN. We have not had an RN every day consecutively working the floor but we have had an RN working in the building. (V8) was working as the RN. We do not have a full time Director of Nursing (DON) but (V2) is working as the interim DON. On 1/04/2022 at 4:13 AM, V8, Corporate Regional Nurse, stated, I am aware we have been struggling to find an RN full time and meeting 8 hours a day seven days a week. We have been using agency, but it has been difficult. I have not been working the floor. Facility staffing schedules were reviewed dated from 12/22/2021 to 01/04/2022 and fail to document an RN as working on the day, afternoon, and/or night shifts for 12/22/2021, 12/23/2021, 12/26/2021 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-01-11 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure food was stored and prepared in a manner which prevents potential contamination. This has the potential to affect all 71 residents living in the facility. Findings include: 1.On 01/04/22 at 8:58 AM, during the initial tour of the facility's kitchen freezer, the temperature gauge read 5 degrees Fahrenheit (F). Upon opening the freezer door icy condensation was noted on the flaps leading into the freezer. A block of ice approximately 4 inches long had formed in the upper right corner of the flaps. The meat on the middle and bottom shelfs remained frozen solid. The frozen vegetables on the top shelves also remain frozen solid. None of the freezer foods in the freezer were noted in a thawed or thawing state. On 01/04/22 at 9:15 AM, V7, Dietary Manager stated, The freezer needs a seal around the door. I notified maintenance and the administrator. The maintenance man is out sick, and I do not have access to his records. The door seal has been missing for about a month. I do not have a record of the request to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-01-11 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to develop an ongoing infection control program that collects data to calculate and analyze infection rates and failed to implement infection control procedures that prevents the spread of COVID-19 and other infections. This has the potential to affect all 71 residents living in the facility. Findings Include: 1.On 1/5/2022 at 9:01 AM, documentation regarding how the facility identifies, analyzes data, and provides surveillance of infections within the facility was requested for the past year including pathogens and organisms. The October 2021 infection and antimicrobial log/surveillance Log provided by the facility only documented 6 residents with one urinary tract infection documented. 2. R25's Physician Order Sheet (POS) for the month of October 2021 document he was on nitrofurantoin macrocrystal capsule 100 milligrams (mg) by mouth two times a day related to urinary tract infection (UTI). R25's information regarding R25's UTI was not on the October 2021 Infection and Antimicrobial Log/Surveillance Log. 3. R54's POS for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to clean the CPAP (continuous positive airway pressure) as ordered for 5 of 5 residents (R2, R3, R10, R14, R39) reviewed for respiratory care in the sample 48. Findings include: 1. R2's Minimum Data Sheet (MDS) dated [DATE], documents R2 uses a CPAP. R2's Face Sheet documents his diagnoses include the following: Chronic Obstructive Pulmonary Disease, Other Asthma, Chronic Obstructive Pulmonary Disease with (Acute Exacerbation). R2's Order Summary Report, dated 01/11/22 documents, Place CPAP mask and tubing into a sink with warm soapy water. Use a small amount of mild dish detergent. Agitate these supplies in the water for approximately 5 minutes. Rinse well with warm water and allow to dry until all the moisture is gone, every day- shift for CPAP. Start Date: 12/24/21. R2's Care Plan dated 12/30/2019 documents R2 diagnoses Emphysema/COPD and asthma related to history of smoking. The goal for this care plan is, (R2) will be free of signs and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-11 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to date opened insulin pens and to ensure physician's orders have the appropriate route for 4 of 4 residents (R54, R12, R22, R27) reviewed for medications in the sample of 48. Findings include: 1. On 1/6/22 at 8:10 AM, upon investigation of the 300-hall medication cart with V13, Registered Nurse (RN), R54's Restasis (medication for dry eyes) EMU 0.05% is labeled as give one drop by mouth two times a day for dry eyes. During an interview on 1/6/22 at 10:00 AM, V13 stated she noted Restasis route was by mouth on R54's medication bottle and on the electronic medical record but the route should be eye not by mouth. V13 contacted R54's physician. 2. On 1/6/22 at 1:48 PM, upon investigation of the 400-hall medication cart with V14, RN, R12's Humalog insulin was not dated. V14 stated insulin should be dated once opened per manufacturer's guidelines. On 1/6/22 at 1:00 PM, upon investigation of the 300-hall medication cart with V10, Licensed Practical Nurse (LPN). 3. R22's Lantus insulin pen was not dated. 4. R27's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-11 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility failed to provide residents with food according to their food plan/preferences for 4 of 25 residents (R29, R30, R39, R106) reviewed for food choices in the sample of 48. Findings include: 1. R30's Physician Order Sheet (POS) for January 2022 document an order for vegetarian diet, regular texture, thin liquids. R30's Minimum Data Set (MDS) dated [DATE] document he was cognitively alert for decision making of activities of daily living. R30's Care Plan document he has a potential nutritional problem related to diagnosis of schizophrenia and drug induced dyskinesia. Appetite good. R30's January 2022 Diet Card documents no meat, eggs, and cheese, milk or milk products, Vegetarian. On 1/5/2021 at 1:00 PM, during the group meeting R30 stated he was a vegetarian and did not eat meat and the facility was not honoring his wishes and was serving him the same food as everyone else including meat. R30 stated My family brought in some cans of beans for me and I asked them to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-01-11 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Facility failed to provide residents with flavorful and properly cooked food for 5 of 25 residents (R29, R34, R39, R108 and R157) reviewed for palatable food in the sample of 48. Findings include: 1.R39's MDS dated [DATE] document R39 was cognitively intact decision making of activities of daily living. During the group meeting on 1/15/2022 at 1:00 PM, R39 stated, Food is cold and it was even worse now because of COVID we are eating in our rooms and we are served on Styrofoam containers. There is no insulation or anything to keep the food hot. Staff are so busy they do not have time to heat up your cold food and if you ask them, they tell you we do not have time. 2. During the group meeting on 1/15/2022, R108 stated the food is cold and served cold for all of our meals. R108 stated We are eating in our rooms now and they serve us on Styrofoam, and it does not keep the food cold. A lot of times the food is sitting there on the trays waiting for staff to pass the food out.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-01-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to secure medications to ensure residents do not have access for one of one resident (R9) reviewed for 1 of 1 accident investigations in a sample of 48. Findings include: R9's Nurse's Note, dated 11/28/21 at 7:16 PM documents R9 was sent out to the hospital. R9's Nurse's Note, dated 11/29/21 at 12:50 PM documents During investigation of incident that occurred on 11/28/2021 (R9) admitted to taking medication that was not her medication. She also stated she is slowly dying and wanted to make things easier on her mom by killing herself. Suicidal precautions were initiated immediately. Q5-10 min (every 5 to 10-minute) visual checks initiated, and MD notified. Received orders to send to (local hospital) for psych (psychiatric) eval (evaluation) and monitoring r/t (related to) suicidal ideations with a plan. POA (power of attorney) is to be updated related to (R9) being sent out to hospital per floor nurse. R9's Nurse's Note, dated 11/29/21 at 12:58 PM documents R9 was sent to local hospital vial ambulance service transport for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-11 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to monitor and assess the hemodialysis shunt sites for 2 of 4 residents (R12, R21) reviewed for dialysis in the sample of 48. Findings Include: 1. R12's Minimum Data Set (MDS) dated [DATE] documents R12 is moderately cognitively impaired. R12's Hemodialysis Care Plan documents dated 1/7/22 documents observe access site for infection redness, drainage, swelling, and pain every shift. R12's December 2021 Treatment Administration Record (TAR) documents that R12's hemodialysis access site was only assessed 30 times for 3 shifts for the month of December (should have been 90 times). On 1/6/22 at 3:00 PM, R12 stated, I don't know if they check it or not. 2. R21's MDS dated [DATE] documents R21 is moderately cognitively impaired. R21's Hemodialysis Care Plan dated 1/7/22 documents observe access site for infections redness, drainage, pain and swelling every shift. R21's December 2021 TAR documents that R12's hemodialysis access site was only assessed 34 times for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-01-11 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure medications were given as ordered. There were 25 opportunities with 2 errors resulting in an 8% medication error rate. The errors involved 2 residents (R54, R108) in the sample of 48 out of 3 residents observed during the medication administration. Findings include: 1. On 1/6/22 at 8:10 AM, V13, Registered Nurse (RN), administered medication to R54. V13 did not administer Carvedilol 3.125 milligrams (mg) to R54. V13 stated she thought all medications were administered to the resident that were ordered by the physician. She does not know what occurred that the medication was not administered. R54's Physician's Order Sheet (POS), dated 1/1/2022 documents an order to administer Carvedilol Tablet 3.125 MG 1 tablet by mouth two times a day for Hypertension. There was no nurse's note regarding the missed dose of Carvedilol Tablet 3.125 mg. 2. On 1/6/2022 at 8:42 AM, V14, RN, handed R108 an Advair inhaler and told R108 to take 2 puffs. V14 did not educate/instruct R108 to wait 1 minute between puffs per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-11 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to accurately document in the medical record a resident's change in condition which required emergency care for one of one resident (R255) reviewed for documentation in a sample of 48. Findings include: R255's admission Nurse's Note dated [DATE] at 5:01 PM documents report received from local hospital. The Note documented R255 originally came to hospital for Atrial fibrillation (irregular heartbeat). The Note documented R255 was a [AGE] year-old man who, resides at a local nursing home, he was COVID positive as of today and will be coming to facility for 10-day quarantine and then will return to prior facility. The Note documented R255 displays no COVID symptoms, on room air, no respiratory distress. The Note documented R255 is alert to self, has schizophrenia and wanders. On [DATE] at 11:00 AM, R255 was on oxygen per nasal cannula, he was asleep in bed. R255's Physician Order Sheet (POS), dated 1/2022 documents full code/attempt cardiopulmonary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-01-11 · tag F0575 — widespreadPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and record review the Facility failed to post an updated Ombudsman Information with the correct name and telephone number for the Ombudsman. This has the potential to affect all 71 residents living in the facility. Findings include: On 1/5/2021 at 12:34 PM, V6, Ombudsman stated, I know the ombudsman sign is outdated and I gave the facility a new sign (this was at the end of September or beginning of October) but the facility has not taken the time to replace the sign. Residents need the current information, so they know who to contact. On 1/6/2021 at 1:18 PM, the Ombudsman sign was posted but documents the former Ombudsman's name and was not current and up to date. On 1/6/2021 at 1:32 PM, V1, Administrator started, I am new and just started in October 2021 and did not realize the poster was not updated and/or correct. On 1/06/2021 at 4:35 PM, V12, Regional Director of Operations/Corporate stated there was no policy on posting state and/or Ombudsman information.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$392,111 in federal fines across 5 penalties. 3 Medicare payment denials on record.
- $14,505 — penalty dated 2025-11-19
- $18,915 — penalty dated 2025-09-30
- $189,280 — penalty dated 2025-03-26
- $53,768 — penalty dated 2024-09-10
- $115,643 — penalty dated 2023-10-03
- Medicare payment denial — starting 2025-04-24 for 102 days
- Medicare payment denial — starting 2024-10-09 for 22 days
- Medicare payment denial — starting 2023-11-02 for 127 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| Ownership Data Not Available |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 87% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $302K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145427. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-05-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.