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Lutheran Home For The Aged

800 West Oakton Street, Arlington Hts, IL 60004 · Non profit - Corporation · 354 certified beds · (847) 253-3710 Medicare & Medicaid certified

Call the home — (847) 253-3710 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent Feb 20257 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$144,945 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Feb 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 7 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $144,945 in federal fines (most recent 2025-09-16)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1120 N Arlington Heights Rd · (847) 870-4200 · Call to confirm hours
Pharmacy
1250 Village Dr · (847) 394-9330 · Call to confirm hours
Grocery
122 N Vail Ave · (847) 398-1430 · Call to confirm hours
Park
660 N Ridge Ave · (847) 577-3025 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.6%13.4%15.4%better
Long-stay residents who lose too much weight4.9%6.3%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.3%1.5%2.0%better
Long-stay residents with depressive symptoms2.4%54.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.3%3.1%3.3%better
Long-stay residents whose ability to walk worsened6.6%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication16.9%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine90.1%91.8%95.3%typical
Long-stay residents with pressure ulcers4.6%4.8%4.7%typical
Long-stay residents with worsening bladder/bowel control18.6%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table14.4%21.7%17.1%better
Short-stay residents who newly got an antipsychotic medication0.8%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine34.7%63.1%79.4%worse
Short-stay residents rehospitalized after admission26.2%26.1%22.6%worse
Short-stay residents with an outpatient ER visit8.3%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days1.952.021.67worse
Long-stay outpatient ER visits per 1,000 resident days0.952.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

64.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 1,933 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

64.4%U.S. median 51.5%
Got home and stayed home
11.7%U.S. median 10.7%
Went back to hospital
73.4%U.S. median 56.6%
Met the expected recovery
0.54U.S. median 0.31
Therapy hours / resident / day
0.26hours / resident / day
Physical therapy
0.24hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 73.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 654 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.54 therapist hours per resident per day in 2026Q1 — more than 84% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF64.4%CMS range 62.4–66.551.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.7%CMS range 10.0–13.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge73.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge75.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge55.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting46.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge97.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.5%CMS range 4.9–7.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.831.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.90
RN hours/ resident / day
0.64
LPN hours/ resident / day
2.02
Aide hours/ resident / day
3.56
Total nurse hours/ resident / day
0.71
RN hoursweekends
33.2%
Total nursing turnover
34.8%
RN turnover

How full it usually is: this home is certified for 354 beds and averages 223.8 residents a day — about 63% occupied, or roughly 130 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.56 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.90 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.02 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.35 hrs/resident/day on weekends vs 3.64 on weekdays — 8% thinner on weekends. RN hours go from 0.98 to 0.71 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 33% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

1
deficiencies at the latest standard inspection (2026-01-22)
10
at the previous standard inspection (2024-11-21)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 18 most serious are shown; the remaining 19 are one tap away and print in full.

  • Actual harm · Gcited before2025-09-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to safely reposition a resident during care. This failure resulted in R1 falling from her bed and sustaining a right patella fracture. This applies to 1 of 4 residents (R1) reviewed for safety in the sample of 6.The findings include:R1's face sheet shows she has diagnoses including Cerebrovascular Accident, hemiplegia of the right side, dysarthria and pain in right leg.R1's active care plan initiated on 5/29/23 she has impaired cognitive and decision making, limited physical mobility, is at risk for falls, and requires staff assistance for turning and bed mobility with instruction cues and hand guidance. A nursing progress note completed for R1 on 8/25/25 at 10:00 PM states, @ 9:15 pm someone calling this writer's name. I immediately attended to the room where the name calling coming from and upon entering the room noted resident (R1) on her back lying on the floor with both legs extended with {V6) holding resident's head. Per {V6} she's giving a bed bath and resident rolled off the bed and fell on the floor. A nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-07-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure a resident was safely transferred using a mechanical sit to stand lift for 1 of 3 residents (R1) reviewed for safety in the sample of 3. This failure resulted in R1 being assisted to the ground and sustaining a proximal tibia and fibula fracture of her right leg. The findings include: R1's Nursing Notes dated 6/28/25 shows that at 1:00 PM, the Certified Nursing Assistant said that R1 passed out while providing care to R1 after having an extra large bowel movement while using a sit to stand lift and R1 was assisted to the floor with two person assist. R1's Right Tibia/Fibula X-ray dated 6/28/25 shows, There is a fracture involving proximal tibia and fibula (bones of the upper shin) with minimal displacement. On 7/2/25 at 10:12 AM, V3, Certified Nursing Assistant (CNA) said that on 6/28/25 after lunch, she was assisting R1 to use the toilet. V3 said that she placed R1 on the toilet from her wheelchair using the mechanical sit to stand lift. V3 said that once R1 was done using the bathroom, she lifted her up from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-30 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide adequate pain control for a resident with a history of cancer and compression fracture. This failure resulted in R1 experiencing increased pain from 4/21/2025 to 4/24/2025. This applies to 1 of 3 (R1) residents reviewed for pain in the sample of 3. The findings include: R1's current admission Record shows R1 is an [AGE] year-old female resident with a history of lung cancer and compression fracture who was admitted on [DATE]. On 4/30/2025 at 10:00AM, R1 was observed lying in bed resting comfortably and showing a slight grimace with movement. On 4/30/2025 at 10:00AM & 10:18AM, R1 said her pain was 4 out of 10 and a 4 was acceptable. R1 said her pain is more controlled now. R1 said she doesn't like using the numbers to describe the pain. R1 said she had increased pain when she came into the facility because the facility had trouble getting her medication. On 4/30/2025 at 11:04PM, V5 Nurse Practitioner (NP) said she saw [R1] on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-11-21 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to communicate and effectively treat a resident's pain; and failed to verify and obtain a resident's ordered pain medication in a timely manner for 1 of 1 resident (R425) reviewed for pain in the sample of 35. These failures resulted in R425 experiencing continued pain and emotional anguish. The findings include: On 11/19/24 at 11:46 AM, R425 was lying in bed, on his left side. R425 had a catheter drainage bag on each side of the bed frame. R425 said he's been sick since March and was in the hospital. R425 said the hospital found out that he had urine draining into his right upper leg area (fistula - an abnormal opening in the urinary tract). R425 said that caused him to develop an abscess in his right upper leg. R425 said they had to drain out the fluid from his leg and now he has a catheter in his penis to protect the fistula and a suprapubic catheter (directly through the abdominal wall, into the bladder) to empty most of his urine. R425 said his pain seemed to be getting worse. R425 said in the hospital he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-11-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement interventions to prevent pressure ulcers and failed to identify a pressure ulcer for 2 of 3 residents, R1 and R3, reviewed for pressure injuries in the sample of 3. These failures resulted in R1 developing a Stage 3 sacral pressure wound which later became an infected Stage 4 pressure ulcer and R3's pressure wound not receiving wound care treatment until it was an unstageable pressure injury. The findings include: On 11/6/24 at 10:42 AM, V4, Wound Care Nurse, V7, Registered Nurse, and V8, Certified Nursing Assistant transferred R1 from her chair to her bed to provide wound care. R1 had a half dollar coin sized wound to her sacrum. R1's admission Record dated 11/7/24 shows R1 was admitted to the facility on [DATE]. R1's Braden Scale for Predicting Pressure Ulcer Risk Evaluation shows R1 was At Risk on 10/20/23, was a High Risk on 11/3/23, a Moderate Risk on 12/13/23 and 1/4/24, High Risk again on 1/15/24 and Moderate Risk on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to safely transfer two of two residents (R1, R3) reviewed for safe transfers in the sample of three. This failure contributed to R1 falling forward out of her wheel chair which required a transfer to a local hospital where R1 was diagnosed with a brain hemorrhage. The findings include: 1. R1's admission Record shows she was admitted to the facility on [DATE] with diagnoses including adult failure to thrive, traumatic subdural hemorrhage, palliative care, glaucoma, dementia, and macular degeneration. R1's Fall Scale dated September 20, 2024 shows she was at a moderate risk of falling. The facility's Incident Report shows on September 20, 2024, R1 had a fall from her wheel chair when she impulsively and abruptly put her feet down on the floor while being propelled by staff. She landed face down to the floor with right side of face touching the floor. A small cut was noted, the arm of her eyeglasses's was bent. R1 became more confused…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-02-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was transferred safely for one of three residents (R1) reviewed for safety in the sample of three. This failure resulted in R1 obtaining a right surgical neck fracture (Right shoulder area). This past non-compliance occurred from February 19, 2024-February 23, 2024. The findings include: R1's admission Record dated February 28, 2024 shows she was admitted to the facility on [DATE] with diagnoses including multiple sclerosis, quadriplegia, right and left hand contractures, heart disease, low back pain, and muscle spasms. R1's diagnoses were updated February 19 & 20, 2024 to reflect pain and fracture of upper end of right humerus. R1's Minimum Data Set (MDS) dated [DATE] shows she is cognitively intact and shows R1 is dependent on staff for showering, toileting, and transfers. R1's Fall Scale dated January 13, 2024 shows she was a moderate risk for falls. R1's Care Plan revised on June 23, 2023 shows R1 requires a mechanical lift with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2023-10-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a gait belt was used to safely transfer a resident. This failure contributed to R1 falling and sustaining a right femur fracture requiring hospitalization and surgical intervention. This applies to 1 of 5 residents (R1) reviewed for safety/supervision in the sample of 5. The findings include: R1's face sheet shows she is a [AGE] year old female with diagnoses including: transient ischemic attack, restless leg syndrome, pain in right leg and atrial fibrillation. R1's 9/14/23 facility assessment shows her cognition is intact, and she requires extensive 1 staff assistance with transfers. R1's care plan shows she has an ADL (Activities of Daily Living) self- care deficit due to having a cerebral vascular accident (stroke) with right sided weakness. R1's 8/10/22 fall risk care plan shows she is at a moderate risk for falls related to having weakness and gait and balance problems. R1's 9/20/23 6:00 AM, nursing progress note completed by V5 (Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-22 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have a five percent (5%) or lower medication error rate. There were three (3) medication errors out of 30 medication opportunities, resulting in a 10% medication error rate. Findings include:On 01/21/2026 at 9:30 AM, Medication observation with V13 (Licensed Practical Nurse) completed for R178. R178 has a diagnosis of heart failure, hypertension, and chronic obstructive pulmonary disease. V13 gave Lamotrigine Oral Tablet 150 MG, Bumetanide Oral Tablet 1 MG, and Carvedilol Oral Tablet 6.25 MGPer the Physician order sheet dated January 2026, it reads:1-Lamotrigine Oral Tablet 150 MG, Give 1 tablet by mouth two times a day. Scheduled for 8:00 AM and 8:00 PM.2-Bumetanide Oral Tablet 1 MG, Give 1 tablet by mouth two times a day. Scheduled for 8:00 AM and 5:00 PM.3-Carvedilol Oral Tablet 6.25 MG. Give 1 tablet by mouth two times a day. Scheduled for 8:00 AM and 8:00 PM.On 1/21/2026 at 9:45 AM, V13 said, I am expected to administer medication one hour before or one hour after the scheduled times, and I am a float…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident was safely transferred with a mechanical lift, resulting in the resident sustaining a fractured toe. This applies to 1 of 3 residents (R1) reviewed for mechanical lift transfers in the sample of 3. R1's BIMS-Brief Interview of Mental Status dated 07/16/25 shows, R1 is Cognitively Intact.On 07/16/2025 at 9:51AM, R1 was sitting in her wheelchair. R1 was wearing a surgical shoe on her right foot. R1's right great toe had a grey/black bruise.On 07/16/2025 at 9:51AM, R1 said, I have used a wheelchair for the past 8 years. I used to be able to use a slide board with two persons assist. Currently, I am a full body mechanical sling lift. I have a displaced fracture to my right toe. On Sunday (07/13/2025) after lunch I was being transferred from the wheelchair to the bed with a full body mechanical sling lift. I was sitting back in the sling with my feet dangling in the air. Usually, the staff will guide my feet, this time my…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to safely transport a resident in their wheelchair. This applies to 1 of 5 residents (R1) reviewed for safety in a sample of 5. The findings include: R1's Facility assessment dated [DATE] showed R1 is an eighty-year-old female with severe cognitive impairment. R1 admitted to the facility on [DATE] with diagnoses which include severe dementia with agitation. The facility's Final Incident Report dated 5/12/25 showed on 5/6/25 at 6:15 PM R1 had fallen forward from her wheelchair which resulted in R1 receiving 3 sutures above her right eye. On 5/14/25 at 10:30 AM, R1 was sitting with V5, (R1's Power of Attorney-POA), at the end of the hallway. R1 was in her wheelchair with her legs behind the leg rests with her feet flat on the ground. R1 had 3 sutures along her outer right eyebrow closing a laceration approximately a half to one inch long. R1 had a bruise approximately 3-4 inches around the laceration, in various stages of healing. On 5/14/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-21 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure misappropriation of resident funds did not occur for 1 of 3 residents (R1) reviewed for misappropriation of resident funds in the sample of 9. The findings include: R1's admission Record, provided by the facility on 2/21/25, showed she was admitted to the facility on [DATE] for aftercare following joint replacement surgery. R1's Progress Note dated 2/17/25 showed R1 was discharged home with a caregiver. R1's progress note dated 2/7/25 showed R1 had a follow up appointment with her orthopedic PA (Physician's Assistant) on 2/10/25. The note showed transportation was set up through Wheels on Wheels to take R1 to her appointment on 2/10/25. R1's 2/10/25 Progress note showed R1 went to her orthopedic appointment on 2/10/25. R1's facility assessment dated [DATE], showed she was cognitively intact and required substantial/maximal assistance from staff for dressing, toileting, and transfers. R1's care plan initiated on 1/30/25 showed she had limited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the police when a resident's credit card was missing and could not be located for 1 of 3 residents (R1) reviewed for misappropriation of residents' funds in the sample of 9. The findings include: On 2/21/25 at 10:40 AM, V1 (Administrator) said R1 and her niece (V13) reported to the facility on 2/14/25 that V7 (another one of R1's niece's) claimed she dropped off a credit card for R1 on 2/8/24 at 10:45 AM. V1 said it was reported that the credit card was dropped off at the nurse's desk in a white hallmark envelope. V1 said she was going to call the police to report it, however, R1 did not want her to. V1 said V13 asked her to please hold off for now because all of the charges that were made on the card would be covered by the credit card company. V1 said she did not report R1's missing credit card to the local police. On 2/21/25 at 12:29 PM, R1 said she did say she did not want the police notified at that time because she wanted to give the facility time to investigate it. R1 said she also did not want police…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-21 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure insulin was refrigerated or dated and failed to ensure controlled medications were double locked for 2 residents in the sample (R8, R172) and 4 residents outside of the sample (R367, R375, R41, R179). The findings include: 1. On 11/20/24 at 9:42 AM, the 2B unit medication cart was reviewed with V26 (RN-Registered Nurse) present. The top drawer of the cart contained an insulin pen labeled with R172's name. A multi-dose vial of insulin belonging to R375 was in the drawer. Both items were unopened and inside clear bags stating to keep refrigerated. The drawer had an opened insulin pen belonging to R367 and a multi-dose vial of insulin belonging to R41. Neither of the open insulin containers were labeled with any dates. V26 (RN) stated insulin needs to be refrigerated until it is opened. It maintains the usefulness. Any open insulin needs to be dated to know when it will expire. It needs to be discarded after 28 days. The insulin proteins can breakdown and not work effectively. 2. On 11/20/24 at 10:01 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide feeding assistance in a dignified manner and failed to utilize a catheter dignity bag. This applies to 2 of 2 residents (R108, R425) reviewed for dignity in the sample of 35. The findings include: 1. R108's admission Record (Face Sheet) showed he was admitted to the facility on [DATE] with diagnoses to include but not limited to dementia, lack of coordination, and need for assistance with personal care. R108's 10/2/24 Significant Change Minimum Data Set (MDS) showed he had severe cognitive impairment with a Brief Interview for Mental Status (BIMS) score of 0 out of 15. On 11/19/24 at 11:49 AM, V9 Certified Nursing Assistant (CNA) provided R108's feeding assistance. V9 stood over R108 during the entire noon meal while she provided feeding assistance. On 11/20/24 at 2:24 PM, V10 Memory Care Unit Manager/Registered Nurse stated staff can either sit or stand when providing feeding assistance. On 11/20/24 at 3:00 PM, V3 Assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain a Level I Preadmission Screening and Resident Review (PASSAR) for a resident who admitted with a serious mental health diagnosis for 1 of 1 residents (R77) reviewed for PASSAR in a sample size of 35. Findings include: R77's face sheet documented that resident last admitted to the facility on [DATE] and has a past medical history not limited to major depressive disorder, recurrent dated 07/25/2023. Review of R77's care plan showed the following: has known history of displaying inappropriate behavior and/or resisting care/services. Specific behavior exhibited: paranoia in the evenings, hallucinations. She has diagnosis of dementia, delusional disorder. Date Initiated: 08/19/2022. Revision on: 08/19/2022; is an elopement risk/wanderer related to impaired safety awareness. Resident wanders aimlessly. Date Initiated: 11/09/2022; uses psychotropic medications (antipsychotic and antidepressant medications) related to behavior management, depression.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide assistance with activities of daily living for a resident assessed to be dependent on staff for grooming and personal hygiene for 1 of 1 residents (R166) reviewed for activities of daily living in a sample size of 35. Findings include: R166's face sheet documented that resident last admitted to the facility on [DATE] and has a past medical history not limited to: cerebral infarction, dementia, need for assistance with personal care, problem related to care provider dependency, pain and anxiety disorder. Review of R166's functional abilities and goals assessment with effective date of 10/14/2024 documented that R166 is dependent on staff for shower/bathing and personal hygiene. Review of R166's Minimum Data Set (MDS) quarterly resident care assessment screening dated 10/15/2024 documented in section C for cognitive patterns, a brief interview for mental status (BIMS) score of 15/15 that indicated no cognitive impairment. Section GG…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a wound vacuum was operational, failed to ensure physician orders were obtained, and failed to have care interventions in place for 1 of 3 residents (R371) reviewed for non-pressure wounds in the sample of 35. The findings include: R371's face sheet printed on 11/20/24 showed an admission date of 11/13/24 and diagnoses including but not limited to aftercare following joint replacement, displaced fracture of the left femur, and the presence of left artificial hip joint. R371's brief interview of mental status report dated 11/15/24 showed cognitively intact. On 11/19/24 at 12:09 PM, R371 was seated in an upright recliner in her room and stated she had left hip surgery a week ago. R371 said she was wet underneath her left buttocks and the aide was on her way to get her cleaned up. R371 repeatedly said she was soaked and could not understand why her pants were all wet. A wound vacuum was lying on her bed and the tubing was running under her clothing, to the left side of her body. The vacuum fluid collection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 19 citations
  • Potential for harm · Dcited before2024-11-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure preventative measures were in place, correct treatment orders were in place, and air mattress settings were for a resident's weight for 3 of 3 residents (R197, R280, & R466) reviewed for pressure in the sample of 35. The findings include: 1. On 11/20/24 at 8:59 AM, R 197 was laying in bed on his back with his heels resting on the bed. R197 had a pillow under his calves that was flat and did not provide any offloading to his heels. R197 had a dressing to his right heel dated 11/20/24. The Face Sheet dated 11/20/24 for R197 showed diagnoses including right femur fracture, type 2 diabetes mellitus, atrial fibrillation, congestive heart failure, hypertension, abnormalities of gait and mobility, muscle weakness, hyperlipidemia, benign prostatic hyperplasia, cardiomegaly, fall, and need for assistance with personal care. The Physician Orders for November 2024 for R197 showed, 10/3/24 - elevate heels. Apply boots on both heels. 11/5/24 -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to supervise a resident with difficulty swallowing while eating for 1 of 6 residents (R8) reviewed for safety in the sample of 35. The findings include: R8's face sheet printed on 11/21/24 showed diagnoses including but not limited to multiple sclerosis, dementia, psychotic disturbance, bipolar disorder, and dysphagia (difficulty swallowing). R8's facility assessment dated [DATE] showed moderate cognitive impairment and staff assistance of setup for eating meals. R8's physician orders showed an order start dated 6/21/24 for: Regular diet, pureed texture, regular/thin consistency, please feed for Multiple Sclerosis, Dysphagia, Oropharyngeal Phase. R8's care plan showed an intervention initiated on 9/20/24 to assist/feed at mealtimes. On 11/19/24 at 12:35 PM, R8 was seated in a wheelchair in the unit dining room. R8's lunch was a pureed consistency and approximately 50% of the food had been consumed. Another resident was seated next to R8 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, Interview, and Record Review the facility failed to ensure a resident's indwelling urinary catheter bag was not on the floor or stepped on for 1 of 1 residents (R291) reviewed for catheters in the sample of 35. The findings include: On 11/20/24 at 9:32 AM, R291 was sitting on the toilet in her bathroom with the catheter drainage bag laying on the floor. V13 CNA (Certified Nursing Assistant) picked the drainage bag up from the floor, treaded it through R291's pants and put the drainage bag back on the floor. R291 scooted forward on the toilet and her right foot was stepping on the catheter drainage bag. V13 counted to three and had R291 stand and she cleaned R291's buttocks. V13 put an incontinence brief on the resident and pulled up her pants. R291 sat in her wheelchair and her drainage bag continued to lay on the floor. V13 moved the drainage bag over next to the outside of R291's leg, went to the back of her chair, grabbed the bag and placed it in the dignity bag under the wheelchair. V13 stated the catheter bag should be below the bladder so it can drain.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure enhanced barrier precautions were implemented for residents with surgical wounds (R371, R197) and failed to ensure personal protective equipment was worn during catheter care (R291) for 3 of 8 residents reviewed for infection control in the sample of 35. The findings include: 1. R371's face sheet printed on 11/20/24 showed an admission date of 11/13/24 and diagnoses including but not limited to aftercare following joint replacement, displaced fracture of the left femur, and the presence of left artificial hip joint. R371's brief interview of mental status report dated 11/15/24 showed cognitively intact. On 11/19/24 at 12:09 PM, R371 was seated in an upright recliner in her room and stated she had left hip surgery a week ago. R371 said she was wet underneath her left buttocks and the aide was on her way to get her cleaned up. A wound vacuum was lying on her bed and the tubing was running under her clothing, to the left side of her body. R371 did not have any type of signage on her door and there was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure slippery wet floors were dried prior to safely transferring a resident after showering. This applies to 1 of 3 residents (R1) reviewed for safety in the sample of 4. The findings include: R1's face sheet shows she is [AGE] year-old female admitted to the facility on [DATE] with diagnoses including metabolic encephalopathy, cerebral infarction, unsteadiness on feet, difficulty walking, and hypertension. R1's Fall Risk assessment dated [DATE] shows she is HIGH risk for falls. On 8/28/24 at 10:17 AM, V4 (Certified Nursing Assistant/CNA) said on 8/6/24 when she started her shift at 7:00 PM, the day shift staff approached me before she put her bag down and asked if she could give R1 a shower because she did not want a male CNA. She said yes, at that time, there were a lot of call lights going off. She went into R1's room and gathered the supplies. She gave her a shower using a shower chair and dried her up with a towel. R1 stood up from the shower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-27 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide ordered chemotherapy drugs for one of three residents (R1) reviewed for medications in the sample of three. The findings include: R1's admission Record shows he was admitted to the facility on [DATE] with diagnoses including congestive heart failure, secondary malignant neoplasm of bone, malignant neoplasm of prostate, low back pain, chronic kidney disease, and osteoarthritis. R1's admission record shows the listed pharmacy as the pharmacy that the facility goes through. R1's Order Summary Report dated June 26, 2024 shows an order dated June 10, 2023, Nursing to inform guardian office for any changes in resident status and when refill needed for orgovyx. It also shows an order for abiraterone acetate oral tablet 250 mg daily for prostate cancer started May 15, 2023 and an order for orgovyx oral tablet 120 mg daily for prostate cancer started on August 18, 2023. R1's MAR (medication administration record) dated April 1, 2024-April 30, 2024 shows…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to assess a resident prior to being moved off the floor for 1 of 1 resident (R1) reviewed for safety in the sample of 3. The findings include: R1's face sheet printed on 4/18/24 showed diagnosis including but not limited to aftercare following joint replacement, fracture of right femur neck, sepsis, and urinary tract infection. R1's facility assessment dated [DATE] showed no cognitive impairment and no behaviors. The assessment showed substantial to maximal assistance required for toilet transfers. R1's care plan showed a focus area initiated 3/29/24 for acute pain related to femur fracture. Interventions included: Anticipate the resident's need for pain relief and respond immediately to any complaint of pain. On 4/18/24 at 12:15 PM, V6 (CNA-Certified Nurse Aide) stated he assisted R1 onto the toilet the morning of 4/1/24 around 6:30 AM. V6 said R1 was alert, oriented and had no communication deficits. V6 said R1 was able to stand and pivot onto the toilet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-16 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure continuity of medications for a resident being discharged to home. This applies to 1 of 3 residents (R1) reviewed for discharge planning in the sample of 3. The findings include: R1's admission Record (Face Sheet) showed an admission date of 3/1/24 with diagnoses to include metabolic encephalopathy (brain damage), acute kidney failure, diabetes type II, need for assistance, difficulty in walking, weakness, and depression. R1's 4/8/24 progress note from 8:03 PM showed, R1 was discharged home and .discharge instruction handed over to the POA. (Power of Attorney) On 4/16/24 at 2:14 PM, V4 R1's POA/Daughter stated she is the POA and her sister V13 R1's Daughter was the family representative at the facility for R1's discharge. V4 stated she had been told by the facility R1 would be sent home with any medications that remained, which would be approximately two or three days. V4 said, at some point during R1's stay, she was told R1 would be discharged home with whatever medication remained at the facility, which would be 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-24 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident was free from sexual abuse for 1 of 4 residents (R2) reviewed for abuse in the sample of 4. The findings include: The Facility Reported Incident as Final Report dated 1/19/24 (date of incident 1/14/24) showed (R1) is a 73 y/o male, alert and oriented x1, and a long-term dementia resident who was admitted on [DATE] with diagnoses of vascular dementia, atrial fibrillation, glaucoma, and hypothyroidism. (R2) is an 83 y/o female resident, alert and oriented x1, and a long-term dementia resident who was admitted on [DATE] with diagnoses of Alzheimer's disease, glaucoma, and hypothyroidism. The final report showed a culinary staff member reported to the nurse that she observed a male resident (R1) inappropriately touch the lower breast of (R2) in the dining room. The culinary staff immediately separated R1 and R2. R2 had no harm, concerns, or distress. The family and physician were notified. R1 was placed on 1:1 supervision. Multiple staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-20 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a resident was given privacy for a physician visit which effects 5 of 35 residents (R40, R67, R70, R160, R209) reviewed for privacy in a sample of 35. The findings include: On 12/18/23 at 11:25 AM, R40, R67, R70, R160, and R209 were sitting in the dining room waiting for the noon meal to be served. V21 Psychiatry Assistant was using a tablet to assist with residents telehealth psychiatric visits with V22 Psychiatrist. Between 11:25 AM and 11:45 AM, R40, R67, R70, R160, and R209 were approached by V21 to initiate their telehealth visit in the dinning room. Other residents were present at the same or adjacent tables in the dining room. V22 could be heard asking the resident questions. V22 asked the residents questions pertained to the resident's mood, if they felt anxious or depressed, current medications, and medications he was discontinuing. On 12/20/23 at 10:30 AM, V2 Director of Nursing stated a residents physician visits should be in private whether it is in person or telehealth. V22's Resident Visit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement the facility's water management policy after a resident room tested positive for Legionella. The facility failed to implement their enhanced barrier precautions policy which applies to 25 residents (R98, R15, R107, R177, R194, R4, R31, R20, R122, R18, R190, R117, R202, R148, R43, R116, R57, R204, R74, R210, R163, R175, R27, R3, R232) reviewed for infection control in a sample of 35. The findings include: 1. The facility's routine Legionella test results showed the facility had a reported positive head test result in the Memory Care Unit JH (Oak Neighborhood) on 4/6/23. On 12/20/23 at 9:20 AM, V15 Maintenance Director stated during a routine Legionella testing a room on the memory care unit tested positive. No other rooms were tested on the unit. The water supply for the rooms on that unit are fed by the same water source. We did not test any other resident rooms on that unit. When asked why any other rooms were not tested V15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-20 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to verify a resident's code status was clarified. This applies to 2 of 35 (R243 & R173) in the sample of 35 reviewed for advance directives. On 12/19/2023 at 1:54PM, V17 Social Services said nursing staff addresses code status upon admission if they provide documentation. V17 said social services follows up on code status to complete the POLST forms. V17 said they did not follow up on R243's and R173's advance directives. V17 said she was unaware she couldn't just write FC on the POLST without a signature. V17 said she now knows its not valid without a signature. R243's Order Summary Report active as of 12/19/2023 shows an active order for Full Code ordered on 11/10/2023. R243's Order Summary Report shows an order for DNR/DNI needs updated POLST form completed ordered on 12/2/2023. R173's Order Summary Report active as of 12/18/2023 shows an active order for Full Code ordered on 11/16/2023. R173's Clinical Summary shows Advanced Directives Full Code date activated 10/7/2014, date inactivated 10/8/2014. DNR activated 5/24/2021…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-20 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident had a PASARR (Preadmission Screening and Resident Review) completed prior to admission for 1 of 8 residents (R189) reviewed for PASARR's in the sample of 35. The findings include: R189's face sheet shows she was admitted to the facility on [DATE] with diagnoses including: Multiple Sclerosis, dementia and unspecified psychosis. R189's Electronic Medical Record (EMR) has no PASARR in it. On 12/19/23 at 9:45 AM, V1 (Administrator) said R189 came from home and there was there was apparently no PASARR screening done for her prior to admission so they have requested one today. The facility provided a copy of the pre-screening request for R189 that was dated for 12/19/23. The facility provided Behavioral Health Services policy revised on 12/19/23 shows that the Pre-admission Screening and Resident Review (PASARR) will be reviewed for recommendations and all qualifying referrals will be screened for behavioral health needs.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure pressure injury treatments and pressure relieving interventions were in place for 2 of 8 residents (R19, R463) reviewed for pressure injuries in the sample of 35. The findings include: 1. R19's care plan dated 11/2/23 showed R19 was at high risk for skin impairment related to his diagnoses of reduced mobility, previous skin impairments, and incontinence. The care plan showed, Keep skin clean and dry . Frequent repositioning . R19's Wound Evaluation dated 12/14/23 showed R19's had no wounds or skin impairments to his left buttock area. On 12/18/23 at 10:30 AM, R19 was seated in a wheelchair in his room. An odor of stool was noted in the room. R19's indwelling urinary catheter bag hung off R19's wheelchair. R19 grimaced and stated, My butt hurts. I have been up in this wheelchair since 7:00 AM. I feel damp down there. On 12/18/23 at 10:55 AM, R19 remained in a wheelchair in his room. V5 Certified Nursing Assistant (CNA) and V6 CNA entered R19's room. V5 CNA stated R19 had been up in the wheelchair for at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review facility staff failed to maintain a resident's indwelling urinary catheter bag below the level of the resident's bladder and off the floor for 1 of 5 residents (R19) reviewed for indwelling urinary catheters in the sample of 35. The findings include: R19's care plan dated 11/2/23 showed R19 had an indwelling urinary catheter due to urinary retention. On 12/18/23 at 10:55 AM, R19 remained in a wheelchair in his room. V5 Certified Nursing Assistant (CNA) and V6 CNA entered R19's room to provide cares. R19's urinary catheter drainage bag hung off R19's wheelchair. V5 CNA picked up R463's catheter bag and laid the bag on the floor, by R463's feet. V5 and V6 CNAs transferred R19 to bed. During the transfer, V5 CNA and R19 stepped on the urinary catheter bag. Once R19 was in bed, V5 CNA picked R19's catheter bag off the floor and laid the bag next to R19 in bed. A backflow (towards R19) of cloudy urine was noted in the tubing of R19's urinary catheter. On 12/19/23 at 10:05 AM, V7 Licensed Practical Nurse stated, Catheter bags are not to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-20 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to identify a significant weight loss. This applies to 1 of 10 (R243) in the sample of 35 reviewed for weight loss. On 12/19/2023 at 12:05PM, V19 Dietary Technician and V20 Registered Dietician were interviewed together regarding R243. V19 said [R243] should have triggered for weight loss on 12/4/2023. V19 and V20 said they were unaware of the weight loss. V20 said a weight loss of >5% in 30 days is considered a significant weight loss and should be followed up on. R243's Order Summary Report dated 12/19/2023 shows an active order for weekly weights started on 11/12/2023. R243's Weights and Vitals Summary dated 12/21/2023 shows a weight of 171.6 lbs on 11/10/2023 and a weight of 160.2 lbs on 12/4/2023 a weight change of 6.64% within 30 days. The facility's Weight Monitoring - Procedure policy revised on 11/1/2021, states the Diet Technician/Dietician will monitor all weights with a tracking form and assess all individuals with significant change, make appropriate interventions and update the plan of care. The individual's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-20 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure a resident received physical therapy services as requested for 1 of 8 residents (R232) reviewed for therapy in the sample of 35. The findings include: R232's face sheet shows she has diagnoses including: difficulty walking and need for assistance with personal care. R232's face sheet also shows she is her own representative. R232's active care plan initiated 10/11/23 shows she has limited physical mobility related to weakness. An intervention of PT/OT (Physical Therapy and Occupational Therapy) referral as ordered is in her care plan. The care plan also shows she is a fall risk due to unsteady gait. R232's 10/15/23 facility assessment shows her cognition and memory are intact. R232's Physician Order Summary (POS) shows an order on 11/29/23 for PT evaluation and treat as indicated. Provide services 4 times a week for 8 weeks. R232's Physical Therapy Discharge Summary shows she was discharged from therapy on 12/5/23 and was only seen for 3 sessions in total. On 12/18/23 at 11:03 AM, R232 said she is upset because she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to treat a resident in a dignified manner for 1 of 3 residents (R1) reviewed for residents rights in the sample of 3. The findings include: R1's Physician Order sheet dated 11/23 shows R1 has a diagnoses of dementia and has cognitive impairment. R1's electronic medical record shows R1 was discharged to an Assisted Living Facility on 11/8/23. On 12/6/23 at 9AM, V7 (R1's wife) said R1 was not treated with respect at the time of discharge at the facility. V7 said she was there at the Assisted Living when R1 arrived. V7 said as R1 was being wheeled into the entrance of the Assisted Living with all the employees welcoming R1; R1 was only wearing a gown, a sleeveless vest, and socks. V7 said R1 has dementia and If he would have known that's how he was seen in public, he would have been horrified!. V7 said R1 is a decent man and always has been well dressed. V7 said she left an outfit at the facility for R1 to wear to the Assisted Living yet R1 was just in the gown and socks. V7 stated I felt so sad, it made me feel like my husband…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to notify a resident's representative of a skin alteration for 1 of 3 residents (R1) reviewed for notification in the sample of 3. The findings include: On 12/6/23 at 9 AM, V7 (R1's wife) said when R1 was discharged to the Assisted Living, R1 had a cut on his right elbow that was bleeding. V7 said no one notified her from the previous facility how it happened. V7 said she called the facility and asked what happened to R1's elbow. V7 said no one can tell her, all they said was he had thin skin and they apologized to me repeatedly that I was not informed of this cut. On 12/6/23 at 9:51 AM, V5 (Registered Nurse-RN) said R1 discharged to the Assisted Living on 11/8/23 with a skin tear on his elbow. V5 said she thought R1's wife have been notified of the skin tear. V5 said families should be informed of any change to the resident, including skin condition. A document entitled Incident dated 11/7/23, shows R1 has a skin tear to his right elbow. The document did not show that V7 (R1's wife) was informed. On 12/6/23 at 12:30 PM, V2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$144,945 in federal fines across 6 penalties.

  • $14,768 — penalty dated 2025-09-16
  • $48,620 — penalty dated 2025-04-30
  • $40,339 — penalty dated 2024-11-07
  • $13,910 — penalty dated 2024-10-02
  • $14,050 — penalty dated 2024-02-29
  • $13,258 — penalty dated 2023-10-10

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
BLACK, TERRIIndividualCORPORATE DIRECTOR; ADP OF THE SNFsince 05/01/2023
RENETZKY, MICHAELIndividualCORPORATE OFFICER; ADP OF THE SNFsince 10/01/2003
RICHTER AND ASSOCIATESOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/07/2025
SELECT REHABILITATION, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2023
THOMAS MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/20/2022
KANEV, LEOIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2022
ST CLAIR-DAVIS, DAWNIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/14/2025
LUTHERAN LIFE COMMUNITIESOrganizationADP OF THE SNFsince 12/17/1992
LUTHERAN LIFE MINISTRIESOrganizationADP OF THE SNFsince 12/01/2012
OLD NATIONAL BANKOrganizationADP OF THE SNFsince 12/17/1992

CMS files one row per role, so the 17 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$56.6M
Net patient revenuemost recent cost report
-6.0%
Operating marginrevenue minus expenses
$2.9M
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 19%Medicare 24%Other / private 57%

This home reported $2.9M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$657per resident / day
operating cost
$19,960per month
≈ monthly operating cost
$619per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145739. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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