Central Nursing Home
2450 North Central Avenue, Chicago, IL 60639 · For profit - Corporation · 245 certified beds · (773) 889-1333 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $85,800 in federal fines (most recent 2026-05-29)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
- about 26% of its spending goes to commonly-owned related companies
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.2% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.6% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.1% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 99.2% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.6% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 3.2% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 12.9% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 49.2% | 91.8% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 2.1% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 17.9% | 20.6% | 21.2% | better |
| Short-stay residents who newly got an antipsychotic medication | 7.7% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 33.3% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 38.5% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.6% | 13.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.57 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.84 | 2.22 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
31.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 37 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 11% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 31.1%CMS range 22.2–49.0 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 7.1–14.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 4.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.6%CMS range 4.8–12.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.12 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 245 beds and averages 199.3 residents a day — about 81% occupied, or roughly 46 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.39 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.07 hrs/resident/day on weekends vs 2.31 on weekdays — 10% thinner on weekends. RN hours go from 0.37 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
45 citations, most serious first. The 12 most serious are shown; the remaining 33 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-09-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to properly monitor and supervise a resident (R1) with known risk of elopement. This failure resulted in R1 eloping from the facility [DATE]. R1 was found deceased in an abandoned building one month later by South Suburban police on [DATE]. This was identified as an Immediate Jeopardy began on [DATE]. On [DATE] at 11:36am, V1 (Administrator) was notified of the Immediate Jeopardy. The facility presented an abatement removal plan on [DATE] at 6:57pm and was not approved. The facility submitted a revised abatement plan and was approved on [DATE] at 12:36pm. Findings include: Facility reported incident dated [DATE] documents at 6:30pm, alarm was activated from the first-floor South exit. R1 was noted exiting the facility through the South fire exit door and staff did not find R1. Nursing Progress notes dated [DATE] 19:30 document R1 left the facility without permission or pass. Search conducted throughout unit and outside facility without any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-05-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to (a) ensure one resident (R16) was free from abuse from a staff member; (b) failed to ensure that a resident (R2) was free from abuse from another resident. This failure resulted in R16 enduring psychosocial abuse and harm; R2 being confronted by another resident (R14) who had a box cutter in their possession, resulting in R2 leaving the facility against medical advice (A.M.A). Findings include: a. On 5/26/26 at 12:18 PM, R16, said this Saturday I got a visitor, my sister. We were going out on pass. I got it approved with V2 (Director of Nursing). My sister talked to someone about going out. I'm on red pass because I was late coming back from out on pass. So, I can't go out by myself until tomorrow when my red pass is over. I can go out with family. My sister is my #1 emergency contact. I was at the front desk doing paperwork to go out. I was leaving the building. V39 (Social Service Coordinator) comes in saying They aren't leaving the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-05-29 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide adequate and clean linen for residents in the facility. This failure has the potential to affect all 209 residents residing in the facility. Findings include: On 05/27/2026 at 10:04AM, surveyor located on the fourth floor of the facility observes one linen cart in the hallway. The following items were observed on the linen cart: 0 wash cloths, 0 bath towels. V10 (Certified Nursing Assistant/CNA) states there is only one linen cart on the fourth floor. V10 states there is a drawer at the nurses' station where she keeps extra towels and linen for residents because the linen cart is not always fully stocked. Surveyor now located at the fourth-floor nurses' station with V10 and observes inside of a drawer the following items: 9 towels with 4 ripped/torn towels with frayed and tattered edges. Towels appear to be make-shift towels that were torn into smaller pieces to make more/extra towels. On 05/27/2026 at 10:26AM, R17 states sometimes when he asks the nursing staff for towels, he is told that there are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-29 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to a.) ensure a resident (R5) freedom of movement outside the facility by placing the resident on restricted pass privilege for no legitimate reason, b.) ensure Social Services department met regularly with one resident (R4), and c.) ensure proper staff, resident, and representative communication by not ensuring that all facility staff wear an identification badge. This failure has the potential to affect all 159 residents residing in the facility.Findings include: a. 5/27/26 at 9:57 AM, R5 said I have been at the facility for a year and eight weeks. R5 said the facility confused the whole situation regarding the red pass privilege. They confused me with another client. V32 (Social Worker) told me I was confused with another client with the same first name and I was taken off of red pass. I had to stay inside for two days. I felt my civil rights had been taken away. 5/28/26 at 12:07 PM, V13 (Social Services Director) stated in morning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-29 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report to the State Agency a suspicion of abuse involving one (R16) of three residents in a sample of 17 residents.Findings include:On 5/26/26 at 12:18 PM, R16, said this Saturday I got a visitor, my sister. We were going out on pass. I got it approved with V2 (Director of Nursing). My sister talked to someone about going out. I'm on red pass because I was late coming back from out on pass. So, I can't go out by myself until tomorrow when my red pass is over. I can go out with family. My sister is my #1 emergency contact. I was at the front desk doing paperwork to go out. I was leaving the building. V39 (Social Service Coordinator) comes in saying They aren't leaving the building. I'm getting it (the pass) unapproved. My sister came inside. V39 said I don't need to be here, take them home with you we don't want them here. V39 started yelling at other residents to get out of their way. When V39 was yelling at V23 (Receptionist) and other residents I said to stop yelling at them if you have a problem with me. V39 said to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-02 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review the facility failed to ensure an adequate supply of clean towels and linens. Also, that the towels and linens are in good condition and available for resident care. This failure has the potential to affect all 52 of the residents residing on the 2nd floor.Findings include:On 12/23/25 at 11:33 AM, R3 stated she had to buy her own face and hand towels because the facility does not have enough. R3 said, they are short on everything. R3 stated they do not give the CNAs (Certified Nursing Assistants) enough towels to do their job. R3 stated one time when they had to change her, they had to dry her off using a sheet because they did not have a clean towel. R3 stated, the CNAs are always telling her, I don't have this. I don't have that and they never have enough linen especially the towels. R3 stated they must search for supplies to give her the care she needs and that is sad. R3 stated their job is hard enough. R3 stated the sheets have holes in them, and the sheets…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-02 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to prevent resident to resident physical assault for two (R10, and R11) out of four residents reviewed for abuse. This failure resulted to R10 sustaining a skin abrasion.Findings Include:R10's Minimum Data Set (MDS) dated [DATE], Brief Interview Score (14) indicates R10 is cognitively intact. R10's Electronic Health Record/EHR shows she was admitted to the facility on [DATE], and she is [AGE] years old.On 12/24/25 at 1:07 PM, R10 reported to surveyor that as she was coming out of the dining room after eating dinner, she cannot remember the date or time R11 hit her as he was walking into the dining room. R10 used her hand to indicate that R11 hit her with a closed fist on the left side of her face. She stated R11 hit her on purpose, and it hurt when he hit her. She also stated that she went to the nursing station because she was bleeding on the left side of her face. V30 (Licensed Practical Nurse/LPN) and V31 (Certified Nursing Assistant/CNA) wiped the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-02 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report resident to resident physical abuse to the State Agency for two (R10, R11) out of four residents reviewed for abuse.Findings Include:On 12/24/25 at 1:07 PM, R10 reported to a fellow surveyor that she was hit in the face by R11 as R11 was walking into the dining room. R10 used her hand to indicate that R11 hit her with a closed fist on the left side of her face. R10 stated she went to the nursing station to report it because she was bleeding on the left side of her face. R10's Minimum Data Set (MDS) dated [DATE] indicates R10 is cognitively intact. R10's skin evaluation dated 12/20/25 indicates skin abrasion left side of face close to the chin (1.5x1.0x0.1). On 12/24/25 at 1:57 PM, V30 (Licensed Practical Nurse) stated on 12/15/25, R10 told her that R11 had hit her in the face and V30 could see blood coming from the left side of R10's face. V30 stated she called V3 (Assistant Director of Nursing) to the unit and the police, R10 and R11's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-02 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to follow their policy to investigate and prevent further allegation of abuse. This failure affects one (R2) out of three residents reviewed for abuse. Findings Include: On 12/23/25 at 2:58 PM, via telephone, R2 stated that V21 (Certified Nursing Assistant/CNA) was verbally abusive to her because she said that R2 cannot clean her own a and she will get to R2 when she is able. R2 cannot remember the date/time and there was no witness. R2 also stated that V22 (Restorative Aide) played mental games with her by showing up to provide restorative therapy and often came to her when she is doing something else.On 12/23/25 at 3:58 PM, Surveyor informed V1 (Administrator) that R2 has allegation of verbal abuse against V21, and mental abuse against V22, she stated she has no report against V21 and V22 by R2, but she will follow up. On 12/26/25 at 4:12 PM, V1 stated the facility protocol/policy on staff to resident abuse is that the employee would be immediately suspended and not be allowed to return until her investigation is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited beforedisputed · IDR2026-01-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record reviews, the facility failed to administer medication as prescribed by the physician. This failure affects two (R2, R4) out of five residents reviewed for medication administration. Findings Include: R2's Electronic Health Record/EHR shows she was admitted to the facility on [DATE], she is [AGE] years old with a Brief Mental Status/BIMs score of 15. R2 has diagnoses not limited to Glaucoma, anxiety disorder, and major depressive disorder.R4's Electronic Health Record/EHR shows he was admitted to the facility on [DATE], he is [AGE] years old with a Brief Mental Status/BIMs score of 15. R4 has diagnoses not limited to cellulitis of left finger, methicillin resistant staphylococcus aureus infection, open wound of left thumb without damage to nail, homelessness, contact with and suspected exposure to other viral communicable diseases, and presence of cardiac and vascular implant and graft. On 12/23/25 at 2:58 PM, via telephone, R2 stated that twice in September, she was not given all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-24 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to treat a resident's personal belongings with respect. This failure affects one (R1) resident out of four residents reviewed for resident rights. Findings include: On 09/19/2025 at 9:47AM, V3 (R1's Family Member) states she transferred R1 to another nursing home and her uncle went to pick R1's items up from the facility. V3 states her uncle noticed chocolate leaking on R1's clothes and all of R1's things were placed in one bag and on a filthy cart. On 09/23/2025 at 11:39AM, V2 (Director of Nursing/DON) states she was out of the facility and received a phone call from V6 (Licensed Practical Nurse/LPN) informing her that R1's male family member arrived to the facility to pick up R1's belongings. V2 states the facility was not aware that R1's family would be picking up R1's belongings. V2 states to her understanding, R1's clothes were placed in a clear plastic bag and given to R1's male family member. V2 states V6 (LPN) told her that she would let a Certified Nursing Assistant/CNA staff member pack up R1's belongings. V2 states…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-30 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to prevent verbal abuse by a staff member for one resident (R1) and physical abuse by residents for three residents (R3, R5, R7) reviewed for abuse, in a total sample of eight. Findings include: Facility's final incident report date (4.23.2025) documents in part: On 4.17.2025, at approximately 11:40 AM, writer received a report of a verbal altercation between a resident (R1) and employee (V3 LSW-Former Licensed Social Worker) in the 2nd floor dining room. Investigation completed. Based on statements and observations it is determined that employee (V3) was inappropriate in the way she was speaking to the resident. Although the resident was very inappropriate as well and antagonizing towards the employee, it is not acceptable for employees to engage in argumentative behavior or use profanity with residents. The employee has been terminated. On 5.29.2025, at 12:25 PM, via telephone, V8 (LPN-Licensed Practical Nurse) stated, I didn't see it happen (altercation between V3-Former LSW and R1), I heard everything. I heard people…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 33 citations
- Potential for harm · Dcited before2025-04-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their fall clinical protocol for one (R1) resident out of four residents reviewed for falls in a total sample of five residents. Findings include: On 04/22/2025, at 11:38 AM, V3 (Registered Nurse/Nursing supervisor) states that upon checking on R1 at 9:30 AM, he was eating breakfast by himself. Staff did the rounds again. Staff has the 72 hours post fall procedure, because he fell at 6:30 AM, I think. We are going to recheck again what happened. V2 stated when I saw him around 10:00 am, I (V3) saw that his (R1s) left side was getting a little bit weaker, because that's his strong side. His right-side is usually the weak side. V3 stated, I (V3) checked his vital signs immediately. I think R1s oxygen saturation became low. V3 stated I (V3) documented in the electronic medical record, in the nurses' note, and documented the vital signs. I (V3) asked someone to be with R1 and I called 911. V3 stated I (V3) informed the doctor and the daughter as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the dignity of one resident (R2) during incontinence care out of three residents reviewed for resident rights. Findings include: On 1/14/2025, at 9:53 AM, V6 (Laundry and housekeeping) stepping out of the laundry room. This surveyor asked V6 where the clean towels are. V6 showed this surveyor the folding laundry room. There were two towels in the folding laundry room. On 1/15/2025, at 2:29 PM, R2's room door closed with small linen cart in front of the room, no washcloth towels or regular towels noted. R2 agreed for this surveyor to observe V11 (Certified Nursing Assistant) providing patient care to R2. R2 lying on her bed, and in no apparent distress. V11 seen throwing one soiled towel in a clear bag. R2 is turned to her left side, facing the window, but able to turn her head to view the front end of her bed. V11 walked outside of R2's door and approached the small linen cart. R2 states they are always running out of towels and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-03 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to provide timely nail trimming and care for one resident (R1) in the sample of three residents (R1, R2, R3) when reviewed for activities of daily living (ADL) care. Findings include: R1's admission Record documents, in part, diagnoses of moderate intellectual disabilities, acute kidney failure, major depressive disorder, hypertensive heart disease without failure, anxiety disorder, schizoaffective disorder, and scabies. R1's Minimum Data Set (MDS) dated [DATE], documents in part a Brief Interview of Mental Status (BIMS) score of 15 which indicates that R1 is cognitively intact. R1's Functional Abilities and Goals for Self-Care documents, in part, that for shower/bathe self is coded as partial/moderate assistance where helper does less than half the effort, and for personal hygiene as the ability to maintain personal hygiene, including combing hair, shaving, applying makeup, washing/drying face and hands is coded as supervision or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to implement fall prevention interventions for high fall risk residents; failed to supervise high fall risk residents; and failed to perform quarterly fall risk assessments which affected two residents (R2 and R3) in the sample of three residents when reviewed for improper nursing care. Findings include: 1) R2's admission Record documents, in part, diagnoses of Parkinson's disease without dyskinesia, hemiplegia and hemiparesis following cerebral vascular accident (CVA) affecting right dominant side chronic obstructive pulmonary disease, heart failure, peripheral vascular disease, hypertensive heart disease, schizoaffective disorder, anxiety disorder, Alzheimer's disease, psychosis, dementia, osteoarthritis, seizures, mood disorders, anemia, syncope and collapse, and gastritis without bleeding. R2's Minimum Data Set (MDS), dated [DATE], documents, in part, a Brief Interview of Mental Status (BIMS) score is not conducted due to R2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-08-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and review of records, facility failed to follow proper sanitation and food handling practices to prevent the outbreak of foodborne illness for all the residents in the facility. Findings include: 08/07/24 10:04 AM, surveyor observed V9 (Head cook) pureeing veal patty. After pureeing the veal patty, V9 asked V8 to wash the blender pitcher and the rubber spatula. V8 washed the blender pitcher and rubber spatula in the washer container, and then moved the pitcher and spatula to the rinse container and then the sanitizing compartment. The blender pitcher and spatula were moved to the sanitizing compartment at 10:17 AM. Another Kitchen aide moved the blender pitcher and spatula to the table at 10:19 AM. At 10:20 AM, V9 (cook) used the blender pitcher and spatula to puree the pasta. There was still sanitizer dripping in blender pitcher and spatula. V8 stated that you have to wait for the blender pitcher to dry completely before using it to puree another dish otherwise that could contaminate the food. Facility's Manual sanitizing in three-compartment sink…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-08-09 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and review of records the facility failed to ensure urinary catheter bag of 1 resident (R478) maintains in sterile position not in contact on the floor as per policy. The facility failed to ensure linens that are being folded do not touch the floor and to maintain clean and sanitary condition of blower equipment that circulates air in the clean linen room per their policy. The facility failed to document in their infection prevention policies and procedures that review date done at least annually. These failures have the following effects: Potential to affect 1 resident (R478) prevention of urinary tract infection (UTI) to reoccur. Potential to contaminate and affect all 180 residents that uses linens in the facility. Potential to affect all 180 residents in implementing policies and procedure that are outdated and not currently in accordance with national standard. Findings include: On 08/06/2024 at 11:54 AM, R478 was seen sleeping on the bed with urinary catheter connected and catheter bag lying flat on the floor. V2 (Director of Nursing) made…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-09 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow professional standards of medication administration documentation after administration of medication to prevent medication errors for 19 of 19 (R4, R7, R8, R32, R50, R59, R65, R67, R82, R83, R91, R92, R101, R109, R126, R137, R142, R167, and R172) residents reviewed for medication pass. This failure affected 19 residents whose medications were not documented in a timely manner. Findings include: On 08/07/2024 at 8:25AM, surveyor located on the first floor of the facility with V15 (RN/Registered Nurse). V15 states she has completed her 9:00AM medication pass. V15 stated she began her medication pass at approximately 6:45AM today for resident's 9:00AM scheduled medications. V15 states she is responsible for medication cart #2 on the first floor of the facility. On 08/07/2024 at 9:05AM, surveyor observed that V15 is no longer located at the first-floor nurses' station and the hard chart MAR (medication administration record) for medication cart #2 is no longer on top of medication cart #2. Surveyor inquires…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-09 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure controlled substances were counted and documented, at the beginning and end of each shift for 2 out of 16 shifts. This failure has the potential to affect 45 residents. Findings include: On 08/06/2024 at 12:21PM, surveyor located on the fourth floor of the facility with V14 (LPN/Licensed Practical Nurse). V14 was responsible for the 4th floor medication cart. V14 states that she performed a narcotic drug count but did not sign the sheet. Surveyor observed that V14's signature was missing for 08/06/2024 on the Shift Change Accountability Record for Controlled Substances 7am-3pm oncoming shift. Surveyor also observed that the Shift Change Accountability Record for Controlled Substances for the 4th floor medication cart had missing signatures for the 7am-3pm oncoming and off going shift on 08/02/2024. Observation of the Shift Change Accountability Record for Controlled Substances for the month of August 2024 for the 4th floor medication cart indicated for 2 shifts in August 2024, nurses had not counted and documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-09 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to a.) ensure medications were locked and secured while unattended and b.) remove and discard expired house stock medication in three of six medication carts reviewed for medication labeling and storage. These failures have the potential to affect 40 residents residing in the facility. Findings Include: On 08/06/2024 at 1:55PM, surveyor located on the second floor of the facility. V13 (Licensed Practical Nurse) observed leaving medication cart (identified as medication cart #2) unlocked and unattended. V13 states that residents can potentially get access to the medications if the cart is left unlocked and unattended. V13 states there is potential for the residents to overdose, or residents can self-administer another resident's medication and it would be a medication error. On 08/07/2024 at approximately 9:00AM, surveyor located on the first floor of the facility with V15 (Registered Nurse/RN). Surveyor observed a house stock medication (identified as Vitamin B6) available for resident use inside of the first…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-09 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to refer two (R14, R33) of eight residents with newly evident or possible serious mental disorder to the appropriate state-designated authority for review in a sample of 35. Findings include: R33's current face sheet documents R33 is a [AGE] year-old individual with medical diagnoses that include but not limited to: paranoid schizophrenia, major depressive disorder, single episode, unspecified, depressive disorder not elsewhere classified. R33's face sheet further documents R33's medical diagnosis dated 09/17/2018 as paranoid schizophrenia, 11/12/2014 as depressive disorder not elsewhere classified, and unspecified schizophrenia unspecified condition. R33's initial admission date is documented as 11/12/2014, and admission dated as 09/17/2015. Record review documents R33 has an initial level I PASRR (preadmission screening and resident review) screening dated 03/04/2014. There is no documentation showing R33 was screened for level II PASRR. On 08/08/2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-09 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide toenail care for two (R1, R143) residents reviewed for ADL (activities of daily living) care in a total sample of 35 residents reviewed. Findings include: On 08/06/2024 at 11:18AM, R1 observed lying in bed inside of her room without any socks on. Surveyor observed R1's toenails were long and overgrown on both of her feet. R1's toenail on her right great toe and left great toe observed overgrown to approximately ½ inch past the tip of R1's great toes. R1's other toes on both of her feet observed overgrown to approximately ¼ past the tip of R1's toes. R1 states she would like to have her toenails cut because it has been more than two months since she had them cut in the facility. R1's Face sheet documents that R1 was admitted to the facility on [DATE] with diagnoses not limited to: Type 2 diabetes mellitus, schizoaffective disorder, major depressive disorder, anxiety disorder, and mild cognitive impairment. R1's MDS/Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-09 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and records review, the facility failed to address behaviors which could endanger one (R92) health of eight residents reviewed in a sample of 35. Findings include: R92 current face sheet documents R92 is an [AGE] year-old individual with medical diagnoses that include but not limited to: unspecified dementia, unspecified severity, with other behavioral disturbance, major depressive disorder, recurrent, unspecified, unspecified osteoarthritis, unspecified site. R92's Brief Interview for Mental Status (BIMS) dated July 5, 2024, as 3/15, indicating R92 has severe cognitive impairment. R92's Functional Abilities documents R92 id dependent on eating, oral hygiene, toileting/bathe self, upper/lower body dressing, putting on/off footwear, personal hygiene and need 0r needs maximal/substantial assistance rolling left and right. On 08/06/2024 at 12:40pm, surveyor observed R92 in his room lying in bed, with bed flat and in low position. R92 was observed chewing on something in his mouth. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-09 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of records and interview the facility failed to determine, offer and document 2 residents (R481, R157) immunization (influenza and pneumococcal) status as per policy. Failed to review policy and procedure related to immunizations. These failures have the potential to affect 2 residents (R481, R157) in minimizing the risk of acquiring, transmitting, or complications from influenza or Pneumococcal pneumonia. Findings include: R481 and R157 were without record of any immunization since admission in the resident electronic record under immunization tab. On 08/07/2024 at 11:04 AM, V7 (Infection Preventionist/Registered Nurse) during review of infection control and prevention related to immunization of residents. V7 stated that immunization of all residents are documented on the immunization tab on the electronic record. V7 stated that he has to look it up on other documentation. R157 who was admitted on [DATE]. V7 stated that again R157's immunization details should have been recorded in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-22 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to use standard precautions and perform proper hand washing/hand hygiene while providing incontinence care to residents to prevent spread of infection or cross contamination. These failures could potentially affect 11 residents assigned to V4 as of census dated 7/21/24. The findings include: R1's face sheet documented admission date on 5/31/2023 with diagnoses not limited to Primary osteoarthritis right shoulder, Type 2 diabetes mellitus with unspecified complications, Heart failure, Anxiety disorder, Bilateral primary osteoarthritis of knee, Anemia, Enlarged lymph nodes, Gastro-esophageal reflux disease without esophagitis, Hypertensive heart disease with heart failure, Chronic embolism and thrombosis of unspecified vein, Obesity. R2's face sheet documented admission date on 12/3/2020 with diagnoses not limited to Hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, Hemiplegia and hemiparesis following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure incontinence care was provided in a timely manner for 2 (R1 and R2) residents who needed assistance with toileting. This failure affected 2 (R1 and R2) residents reviewed for improper nursing care in a sample of 4. The findings include: R2's face sheet documented admission date on 12/3/2020 with diagnoses not limited to Hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, Hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting unspecified side, Type 2 diabetes mellitus with unspecified complications, Epilepsy, Other muscle spasm, Hyperlipidemia, Hypertensive heart disease without heart failure, Constipation, Long term (current) use of oral hypoglycemic drugs, Vitamin d deficiency, , Muscle weakness (generalized), Unspecified sequelae of cerebral infarction, Other abnormalities of gait and mobility. R2's MDS (minimum data set) dated 5/19/2024 showed R2's cognition was intact. She (R2) needs partial / moderate assistance with eating; Dependent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-30 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their call light protocol to ensure residents always have accessibility to the call light for 6 [R1, R2, R3, R4, R5, R6,] of residents reviewed for call lights. Findings Include: R1 clinical record indicates in part; R1 was admitted with the following medical diagnoses of primary osteoarthritis, right shoulder, anxiety disorder, bilateral primary osteoarthritis of knee, hypertensive heart disease with heart failure, chronic embolism and thrombosis of unspecified vein, and obesity. R1's Minimum data set [MDS] indicates the following: section [C] dated 3/8/24- R1's cognition score [13] indicates R1 is cognitively intact, section [GG] dated 3/8/24- R1 is dependent (Staff does all the effort, resident does none of the effort to complete the activity, two or more helpers is required to complete the task. R1's care plan dated 6/1/23- R1's call light to be reach. On 6/29/24 at 10:20 AM, R1 stated, There are plenty of times whenever I have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policy to ensure maintenance of skin integrity related to incontinence and failed to immediately report skin alterations that are identified to the nurse for further assessment. The facility also failed to address skin alterations in resident's plan of care. These failures could potentially affect 1 (R2) of 3 residents reviewed for improper nursing care. The findings include: R2's health record documented admission date of 5/31/2023 with diagnoses not limited to Primary osteoarthritis right shoulder, Type 2 diabetes mellitus with unspecified complications, Heart failure, Anxiety disorder, Bilateral primary osteoarthritis of knee, Anemia, Enlarged lymph nodes, Gastro-esophageal reflux disease without esophagitis, Hypertensive heart disease with heart failure, Chronic embolism and thrombosis of unspecified vein, Obesity. On 11/21/23 At 1:05 pm R2 was lying in bed, on moderate high back rest, alert, and oriented times/x 3,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their policy to ensure that documentation of medication administration is recorded on the Medication Administration Record (MAR) and includes initials of the licensed nurse who administered the medication. This failure could potentially affect 3 (R2, R3, R4) residents reviewed for medication administration. The findings include: On 11/21/23 at 1:05 pm R2 lying in bed, on moderate high back rest, alert, and oriented x 3, verbally responsive. R2 stated that if agency staff is working, she doesn't get all her medications. V7 (Registered Nurse) said that she has been working in the facility for 15 years. R2 stated that facility is still using paper MAR (Medication Administration Record) and should be initialed after giving medications to resident. On 11/22/23 at 10:54 am V2 (Director of Nursing / DON) stated that nurses are supposed to give medications on time and follow doctor's order. V2 stated that facility is still using paper MAR (Medication Administration Record) and nurses need to sign the MAR after giving…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-07-12 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure staff doffed potentially contaminated gloves prior to handling clean linens and failed to ensure staff clothing was not touching dirty and clean linens to prevent the spread of infectious microorganisms. These failures have the potential to affect all 197 residents in the facility. Findings include: On 07/10/2023 at 2:53pm, V3 (Assistant Administrator) and V23 (Laundry Aide) were in the laundry room. V23 was wearing gloves and placing dirty linens in the washing machine. V23's clothing was touching the dirty linens. After placing the dirty linens in the washing machine, V23 placed clean linens into dryer #2 without changing V23's gloves. The clean linens were touching V23's clothing. At this time, V3 was observed hinting to V23 to stop what V23 was doing with a hand gesture. V3 stated, V23 touched the dirty linens and clean linens with the same gloves and from dirty to clean linens is a cross contamination. V23 is also not wearing a gown and the dirty linens and clean linens touched V23's clothes. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-07-12 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
A. Based on observation, interview and record review, the facility failed to ensure the circuit breaker boxes were locked, and failed to ensure the padlocks used to lock the circuit breaker boxes were functioning to provide a safe environment to the residents. This failure has the potential to affect all 197 residents who reside in the facility. B. Based on observation, interview and record review, the facility failed to ensure the drying machines lint screens were free of lint debris build-up. This failure has the potential to affect all 197 residents who reside in the facility. Findings include: a. On 07/10/2023 at 2:30pm, three circuit breaker boxes close to the Kitchen Main door were not locked. The circuit breaker boxes on the left and in the middle have padlocks but were not locked and the circuit breaker box on the right had no padlock. On 07/10/2023 at 2:36pm, V24, Maintenance Supervisor stated, these are circuit breakers (pointing to the three circuit breaker boxes), and their purpose is to prevent fire and electrical shortages. V24 stated V25, Maintenance is fixing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-12 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to perform nurse shift to shift counts of controlled substances which has the potential to affect 55 residents residing on the second floor when reviewed for medication labeling and storage. Findings include: On 7/10/23 at 1:22 pm, V22 (Agency Licensed Practical Nurse, LPN) completed a controlled substance audit. Upon reviewing the current Shift Change Accountability Record for Controlled Substances, V22 verified the record as the current record for the month of July 2023 with the last entry on Day 10 (7/10/23) on the 7:00 am to 3:00 pm shift. This record documents the following: 7/3/23 with empty space on 7:00 am to 3:00 pm shift off going nurse (only one nurse initials signature); 7/4/23 with empty space on 7:00 am to 3:00 pm shift and 11:00 pm to 7:00 am shift off going nurses (only one nurse initials signature); 7/8/23 with empty space on 7:00 am to 3:00 pm shift off going nurse (only one nurse initials signature); 7/9/23 with empty space on 7:00 am to 3:00 pm shift off going nurse (only one nurse initials signature). On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to store an oral antibiotic medication with a pharmacy label; failed to lock medication cabinets storing emergency medications; failed to maintain an emergency medication box with a seal; and failed to store an emergency intravenous fluids (IV) medication box that was not expired. These failures have the potential to affect all 55 residents residing on the 2nd floor when reviewed for medication labeling and storage. Findings include: On [DATE] at 1:22 pm, V22 (Agency Licensed Practical Nurse, LPN) observed with the medication cart keys on V22's person. V22 stated, there is one medication cart for the 2nd floor. V22 opened medication cart for review for this surveyor, and this surveyor observed the following: Top drawer of 2nd floor medication cart: 3 capsules of Cephalexin 250 mg in manufacturer packaging with no packaging (plastic bag) or no labeling from the pharmacy. When asked V22 who does this Cephalexin 3 capsules belong to, V22 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-12 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to document the code status for one resident (R59) in the electronic and paper chart. This failure has the potential to affect one resident (R59) out of a sample size of 54. Findings include: R59 has a diagnosis of but not limited to Type 2 Diabetes Mellitus, Hypertensive Heart Disease, Paranoid Schizophrenia, and Anxiety Disorder. On 7/09/2023 at 1:09pm R59's profile screen and Physician's orders in R59's electronic medical record were reviewed and did not list R59's code status or Advance Directive. On 07/11/23 at about 11:00am R59's paper face sheet and Physician's Order Sheet that was blank were reviewed and did not indicate the R59's code status. On 7/10/2023 at 10:23am V29 Licensed Practical Nurse (LPN) stated, she (V29) checks the computer for the resident's Code Status and that it should be listed on the face sheet. On 7/10/2023 at 10:25am V3 (Assistant Administrator) stated, there is a Do Not Resuscitate (DNR) binder for each floor and if a resident is a DNR there would be an orange sticker on the outside of the chart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon observation, interview and record review, the facility failed to ensure a Low Air Loss Mattress was implemented according to manufacturer recommendations for two (R22, R398) residents reviewed for prevention and treatment of pressure injury/ulcer in the sample of 54 residents. Findings include: 1. R22's Medical Record document R22's diagnoses including of Chronic Obstructive Pulmonary Disease, Hypertension, Depression, Atherosclerotic Heart Disease, Schizoaffective Disorder, Anxiety, and Dementia. On 7/9/23 at 11:00 am, R22 was laying on a low air loss mattress with multiple layers of linen between R22 and the low air loss mattress including a fitted sheet, a folded bath blanket, an incontinent pad, and an incontinent brief. On 7/11/23 at 11:30am R22 was laying on a low air loss mattress with multiple layers that consisted of a fitted sheet, a folded bath blanket, a folded flat sheet, an incontinent pad, and an incontinent brief. On 7/11/12 at 11:40 am, V21 RN (Registered Nurse) in R22's room stated, R22 should just have a flat sheet on the air loss mattress. The purpose…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that a written consent was obtained for a psychotropic medication prior to its administration. This failure affects one resident (R60) in the sample of 54 residents. Findings include: R60's admission Record documents, diagnoses including, Major Depressive Disorder, Bipolar Disorder, Schizophrenia, Insomnia, Unspecified Psychosis, and Delusion Disorders. R60's Minimum Data Set (MDS) dated [DATE], documents a Brief Interview for Mental Status (BIMS) score of 13 which indicates that R60 is cognitively intact. In Section N of R60's MDS, Medications Received: for antidepressant medications is documented as 7 days a week. R60's Physicians Order Sheet (POS) documents an active order with start date of 09/29/22 for Trazodone 50 mg (milligrams) one tablet by mouth every day at bedtime. On 7/11/23, V2 (Director of Nursing, DON) provided R60's psychotropic medication consent for Trazodone 50 mg QHS (at bedtime) signed by R60 and with a date of 02/29/23. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-06-03 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to follow policy related to the following: label and date food stored in bins, follow first-in-first out on cans on the shelves and removed dented can products out of Dry Storage Room; Failed to cover, label and date onions, carrots, cabbages, and lettuce in walk-in cooler; Failed to discard expired dairy product inside walk-in cooler; Failed to date multiple bread to determine when it still good for consumption; Failed to maintain dishwasher on working condition. These failures have the potential to affect 190 residents in the facility who is receiving an oral diet. Findings include: On 05/31/2022 at 10:55 AM. With V11 (Dietary Director) near walk-in cooler there are 2 shelves full of bread mostly loaves. None of the bread was labeled and dated as to receive and best of date. V11 stated that she has knowledge that some of the bread was delivered yesterday. And dietary staff should know which bread to use first. When asked how staff should determine which bread should be used first based on delivery date. V11…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-06-03 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to maintain garbage disposal contained in designated containers. Leaving trash or garbage overflowing on the floor and other areas of the Garbage Room. These failures have the potential to affect 190 residents in the facility who is receiving an oral diet. Findings include: On 05/31/2022 at 10:55 AM. With V11 (Dietary Director), facility have a Garbage Room that has a chute with 2 dumpster-like garbage containers/receptacles placed together directly receiving garbage from the chute. In the containers were full of garbage some contained inside the bags, and some are not. Both containers were overflowing with garbage because it cannot accommodate due to its capacity. A lot of garbage was seen on the floor and all over the areas inside the room. V11 said, I don't know why it is overflowing with garbage. But I know it attracts pest if it is not inside the container. This are just the garbage for breakfast. And I don't know how lunch garbage will fit in that container. All floors disposed their garbage on that chute…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-06-03 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to follow Influenza and Pneumococcal Immunization policy related to determining and providing education for 6 out of 8 residents for Influenza Vaccination (R442, R191, R441, R192, R178, and R11) and 6 out 8 for Pneumococcal Vaccination (R191, R441, R192, R178, R177 and R11) reviewed for Influenza and Pneumococcal Immunization. These failures have the potential to affect 6 out of 8 residents for Influenza Vaccination (R442, R191, R441, R192, R178, and R11) and 6 out 8 for Pneumococcal Vaccination (R191, R441, R192, R178, R177 and R11) to have opportunity to receive benefits of Influenza and Pneumococcal Vaccinations. Findings include: Sample residents were selected for review of immunizations (Covid-19, Influenza and Pneumococcal). R442 received pneumococcal vaccination on 5/3/2018 and Covid-19 on 1/1/2021 and 2/8/2021, no influenza vaccinations on record: R191 immunization report no data R441 immunization report no data R192 immunization report no data R178 immunization report no data Sample was extended for 3 more residents:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-06-03 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to Covid-19 Vaccination policy related to determining and providing education for 4 out of 8 residents (R191, R441, R192 and R178) reviewed for Covid-19 Immunization. These failures have the potential to affect 4 residents (R191, R441, R192 and R178) to have opportunity to receive benefits of Covid-19 Vaccination. Findings include: Sample residents was picked for review of immunizations (Covid-19, Influenza and Pneumococcal). R442 received pneumococcal vaccination on 5/3/2018 and Covid-19 on 1/1/2021 and 2/8/2021, no influenza vaccinations on record R191 immunization report no data R441 immunization report no data R192 immunization report no data R178 immunization report no data Sample was extended for 3 more residents: R177 received influenza vaccination on 9/18/21 and completed Covid-19 vaccination, no pneumococcal vaccination on record R83 received influenza vaccination on 10/04/2021, pneumococcal vaccination on 8/17/2016 and Covid-19 vaccination on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, facility failed to follow their call light policy to ensure call lights are placed within reach for w residents (R106, R119) reviewed for call lights in a final sample of 35. Findings include: On 05/31/2022 at 12:38 PM, surveyor observed R119's call light was hanging off side table few feet away from the bed. R109 stated he cannot reach the call light. On 05/31/2022 at 1:41 PM, V6 (1st Floor Charge Nurse) stated hourly rounding is done every two hours. Call light should be placed within reach of the resident. If the call light is not within reach, they cannot call for anything. On 05/31/2022 at 1:45 PM, surveyor and V6 went into R106's room. Surveyor asked V6, Can R106 reach his call light? V6 said no. V6 then moved the side table out of the way and then placed the call light in R109's hands. On 05/31/2022 at 1:50 PM, surveyor observed R119's call light behind his (R119) bed and on the floor. On 06/01/2022 at 1:55 PM, V2 (Director of Nursing) stated, hourly rounding is done every two hours. As soon as they see a call light, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow Fall Prevention Policy related to supervision and/or assistance and maintaining environment free of clutter to 1 of 1 resident (R81) for a total sample of 35 residents reviewed. These failures have the potential to affect 1 resident (R81) recurrent of fall. Findings include: R81 was [AGE] years old, medical diagnosis includes unsteadiness of feet, abnormalities of gait and mobility and weakness. On 05/31/2022 at 10:47 AM. R81 was found inside the restroom without any supervision or assistant. Bed was without any cover, television lying flat screen facing up was turned on due to picture was showing with distortion, cane left on the bed, shoes and socks and folded walker on the floor at the right side of the bed blocking where R81 pass by accessing the bed. V4 (Licensed Practical Nurse) was informed and came to R81's room. V4 said, We don't use bed cover on R81's bed because he will just take it out. His (R81) room is always full of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-06-03 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility failed to follow their policy and procedure for Controlled Substances labelling and storage for 3 residents (R37, R100, R121) receiving medications from 1 of 2 medication carts reviewed. Findings include: On 5/31/22 11:09 AM, inspected medication cart on 1st floor with V4 (Licensed Practical Nurse-LPN) and noted facility's CONTROLLED DRUG RECEIPT RECORD/DISPOSION FORM had multiple empty spaces with no nurses' initials for R37, R121and R100. Dates missing nurse's initials on R37's Controlled medication form were: 5/24/2022-5pm, 5/28/2022-5pm, 5/29/2022-9am and 5pm. R37's medication missing initials was Vimpat Sol 10mg/Ml. R121's Controlled medication form for medication Pregabalin 50mg capsule was missing nurses initial for 5/30/2022-9am. Review of R100's Controlled medication form for medication Pregabalin 50mg capsule was missing nurse's initials 5/30/2022-9am. On 5/31/2022 at 11:34am, V4 (LPN) said that if the Controlled medication form is not signed, then the medication was not given, and can affect the residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-06-03 · tag F0886 — failed to test for COVID-19 as required — isolatedPerform COVID19 testing on residents and staff.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility failed to follow their policy to accurately test 3 newly admitted residents (R441, R191, and R178) for COVID-19 in a sample of 5. Findings include: Facility's COVID-19 Testing Policy documents in part: Conduct testing at the time of admission to the facility. New admissions or readmissions, when community transmission levels are substantial or high, asymptomatic new admissions and readmissions, regardless of vaccination status must be tested on admission if not tested in the past 72 hours. If negative, test again 5-7 days after admission Reviewed R441's medical record. R441 was admitted on [DATE]. Facility's COVID-19 Antigen Test (Rapid) test for R441: date unable to determine. Result: negative. Facility's COVID-19 Antigen Test (Rapid) test for R441 (5/30/2022): Result: negative. Reviewed R191's medical record. R191 was admitted on [DATE]. Facility's COVID-19 Antigen Test (Rapid) test for R191 done on 5/5/2022: Result is negative. Facility's COVID-19 Antigen Test…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$85,800 in federal fines across 3 penalties. 1 Medicare payment denial on record.
- $42,700 — penalty dated 2026-05-29
- $26,299 — penalty dated 2025-08-01
- $16,801 — penalty dated 2024-09-20
- Medicare payment denial — starting 2026-06-28 for 2 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| JOSEPH MERMELSTEIN FAMILY TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 45% | since 05/01/2018 |
| MARVIN MERMELSTEIN FAMILY TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 45% | since 05/01/2018 |
| MERMELSTEIN, JOSEPH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 5% | since 05/01/2015 |
| TEN CHICAGO LLC | Organization | DIRECT OWNERSHIP INTEREST | — | since 05/01/2018 |
| CAPITAL ONE NA | Organization | 5% OR GREATER SECURITY INTEREST | — | since 04/21/2015 |
| MERMELSTEIN, MARVIN | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNF | — | since 05/01/2015 |
| HICKMAN, DOREEN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/24/2025 |
| RYABOV, YAKOV | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2018 |
CMS files one row per role, so the 15 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 97% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.7M paid to related parties — landlords or management companies under common ownership — equal to about 26% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145648. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-08-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.