Kenwood Vlge Nrsg And Rhb Ctr
4505 South Drexel, Chicago, IL 60653 · For profit - Limited Liability company · 155 certified beds · (773) 285-0550 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0610) — most recent Mar 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 8 actual-harm citations
- a high number of inspection citations overall (72) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $65,572 in federal fines (most recent 2025-10-18)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.5% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.7% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.0% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 91.5% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.8% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 4.1% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 3.8% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 99.1% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.2% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 8.2% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 42.1% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 6.9% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 97.1% | 63.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 38.2% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 19.0% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.33 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.41 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 13% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.7%CMS range 6.7–14.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.30 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 155 beds and averages 137.0 residents a day — about 88% occupied, or roughly 18 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.16 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.76 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.61 hrs/resident/day on weekends vs 3.38 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 0.46 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
72 citations, most serious first. The 18 most serious are shown; the remaining 54 are one tap away and print in full.
- Actual harm · Gcited before2025-10-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to affirm the right of their residents to be free from verbal and mental abuse and failed to prevent potential further abuse by failing to remove the alleged perpetrator (R2) from interacting with R1. These failures affected two (R1, R2) out of four residents reviewed for abuse. These failures resulted in R1 feeling unsafe and scared for her safety, was unable to sleep, and felt like no one was doing something to protect her. Findings Include: On 10/17/25 at 9:39 AM, Surveyor observed R1 sitting by the side of her bed alert and oriented to time, place, and situation. R1 stated, There is one gentleman his name is [R2]. He [R2] lives on the same floor as me. He [R2] is two rooms down from my room. He [R2] is black. He [R2] has prosthetics on both legs. He [R2] uses his wheelchair and continues to pass by my room and harasses and threatens me almost every day. This started a month ago. I have everything written down. It started on 9/14/25 at 6:15 PM, I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-10-18 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to thoroughly investigate allegations of abuse and failed to prevent potential further abuse by failing to remove the alleged perpetrator (R2) from interacting with R1. These failures affected two (R1, R2) out of four residents reviewed for abuse. These failures resulted in R1 feeling unsafe and scared for her safety, was unable to sleep, and felt like no one was doing something to protect her. Findings Include: On 10/17/25 at 9:39 AM, Surveyor observed R1 sitting by the side of her bed alert and oriented to time, place, and situation. R1 stated, There is one gentleman his name is [R2]. He [R2] lives on the same floor as me. He [R2] is two rooms down from my room. He [R2] is black. He [R2] has prosthetics on both legs. He [R2] uses his wheelchair and continues to pass by my room and harasses and threatens me almost every day. This started a month ago. I have everything written down. It started on 9/14/25 at 6:15 PM, I came back from the hospital. I was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-07-25 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to evaluate and address a resident's continued poor appetite for adequate nutrition and hydration, failed to follow the dietary's recommendation, and failed to consistently implement interventions, monitor the effectiveness of interventions and revising them as necessary for one (R1) out of four residents reviewed for nutritional services. These failures resulted in R1 being hospitalized due to hypovolemic shock, malnutrition, and dehydration.Findings Include:R1's clinical records revealed R1 was admitted in the facility on 6/23/25 and was discharged home on 7/9/25. R1's listed diagnoses include but not limited to cerebral infarction, chronic obstructive pulmonary disease, chronic respiratory failure with hypoxia, unspecified severe protein-calorie malnutrition, dysphagia pharyngoesophageal phase, and major depressive disorder. R1's Minimum Data Set, dated [DATE] shows a BIMS (Brief Interview for Mental Status) score of 14, which indicates R1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-04 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that one resident (R2) was free from abuse from two residents (R1 and R8) in a sample of 6 residents reviewed for abuse. These failures resulted in R1, an ambulatory resident, physically punching R2, a wheelchair resident, in the face causing a facial skin tear, periorbital contusion and nasal fracture, and R8, an ambulatory resident, physically hitting R2 in the back of the head. Findings include: On 2/24/25 at 12:52 pm, R2 was observed in R2's room in R2's wheelchair propelling self in room. When asked about an incident with another resident that occurred in the facility on 2/10/25, R2 stated, He (R1) came up to me (R2) and hit me. R2 stated that R2 was downstairs in the cafeteria (dining room) in the basement in R2's wheelchair, and I (R2) was just sitting. He (R1) hit me. R2 stated, It broke my nose. I felt it (pain) all the way to the back of my neck. When asked did R1 hit R2 in the face with an open hand or a closed hand (fisted hand), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide facility staff supervision of a resident (R1) in the basement dining room in a sample of 6 residents reviewed for improper nursing care. This failure resulted in R2, a wheelchair resident, being punched in the face two times by R1, an ambulatory resident with verbal and physical aggressive behaviors, causing R2 to sustain a facial skin tear, periorbital contusion and nasal fracture. Findings include: On 2/24/25 at 12:52 pm, R2 was observed in R2's room in R2's wheelchair propelling self in room. When asked about an incident with another resident that occurred in the facility on 2/10/25, R2 stated, He (R1) came up to me (R2) and hit me. R2 stated that R2 was downstairs in the cafeteria (dining room) in the basement in R2's wheelchair, and I (R2) was just sitting. He (R1) hit me. R2 stated, It broke my nose. I felt it (pain) all the way to the back of my neck. When asked did R1 hit R2 in the face with an open hand or a closed hand (fisted hand),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-08-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide the necessary care to prevent frequent multiple hospitalizations of a resident. This failure affected one resident (R1), reviewed for quality of care. The facility also failed to follow physician orders for the administration of resident's medications, failed to administer the gastrostomy tube (G-Tube) water flush as ordered, and failed to provide care of a G-Tube. This failure has the potential to affect three residents (R3, R4 and R5) reviewed for gastrostomy tube care. R1 was hospitalized eleven times in the past 8 months with diagnoses which included but were not limited to Hypernatremia, Dehydration, G-Tube malfunction, and Sepsis related to bleeding from G-tube site. Findings include: 1.) R1 has diagnoses which include but are not limited to: Dementia, Cerebral Infarction, Pressure Ulcers, Aphasia, Dysphagia, Protein calorie malnutrition, and gastrostomy tube. On 8/7/23 at 2pm, V2(Director of Nursing) presented the Census report that shows the hospital visit dates of R1 as follows, with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-08-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide adequate nutrition and hydration to a resident with gastrostomy tube (G-Tube) feeding. This failure affected one resident (R1), reviewed for weight loss and dehydration. As a result, R1 consistently had significant weight loss since initial admission to the facility and was hospitalized for dehydration and Hypernatremia. Findings include: On 8/7/23 at 11am, V2(Director of Nursing) presented the weight records of R1 in pounds as dated below: 1/9/23 - 115.8; 2/15/23 - 113.8; 2; 2/27/23 - 106.2; 3/4/23 - 106.2; 5/3/23 - 96.3; May and June records showed 96.6 pounds while 7/11/23 weight was 86.2 pounds. R1 weighed 115.8 pounds on 1/9/23 and weighed 86.2 pounds on 7/11/23, which means that R1 lost an average of 29.6 pounds between January to July of 2023. R1 has diagnoses which include but are not limited to: Dementia, Cerebral Infarction, Pressure Ulcers, Aphasia, Dysphagia, Protein calorie malnutrition, and gastrostomy tube. R1's MDS (Minimum Data Status dated 7/12/23, Section K (Weight Loss) shows the following: R1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2022-11-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to address significant, unplanned weight loss, and failed follow Registered Dietitian's recommendation to start oral nutritional supplements. The facility also failed notify the physician of a significant, unplanned weight loss. This resulted in a continued weight loss including a significant weight loss (>5% change over a span of 1 month and >7.5% change over a span of 3-month period) for 1 (R63) of 7 residents reviewed for nutrition for a total of 25 residents in the final sample. Findings include: On 11/01/22 at 11:19 AM, surveyor observed R63 sitting in chair at bedside with lunch tray on the table in front of him. R63 had consumed approximately 1-2 bites of rice, 100% strawberry dessert, and 100% of juice. R63 stated, I don't like it. It looks like cat food. The food is not all bad, sometimes I eat it. It depends on what they are serving. R63 refused surveyor's offer to obtain menu alternative. Surveyor did not observe any supplement on tray or observed at supplement at bedside. On 11/01/22 at 3:18 PM, V8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-27 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to a.) offer coronavirus disease 2019 (COVID-19) vaccinations and b.) adequately document COVID-19 vaccination status for four (R25, R52, R103, R132) out of five residents reviewed for immunizations in a total sample of 28 residents. Findings include:On 03/26/2026 at 9:59 AM, V25 (Infection Preventionist/Licensed Practical Nurse) stated that the facility's infection control policies and procedures are reviewed annually and as needed by the facility's consultant. With V25 reviewed five residents' (R25, R39, R52, R103, and R132) immunizations records. V25 stated that R25 received the coronavirus disease 2019 (Covid-19) vaccine on 11/01/2024. V25 stated I am going to order it once we are out of the covid-19 outbreak. V25 stated that the first positive case for Covid-19 was February 26th, 2026. V25 stated that R52 received the Covid-19 vaccine on 09/13/2024. V25 stated that R52 refused the Covid-19 vaccine and it should have been documented in the immunization…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect residents from physical abuse. This failure affects two of three residents (R2 and R3) reviewed for abuse in a total sample of five residents.Findings include:R2 is a [AGE] year-old male. R2 diagnoses are but not limited to seizures, schizoaffective disorder, alcohol abuse, obesity, hypertension, major depressive disorder, and reflux. R2's BIMS (Brief Interview for Mental Status) dated 3/05/2026, notes R2 is alert.R3 is a [AGE] year-old male. R3 diagnoses are but not limited to lung disorders, end stage renal disease, heart failure, dependence on renal dialysis, HIV, anemia, and hyperkalemia. R3's BIMS dated 12/09/2025, notes R3 is alert.Progress note dated 2/08/2026, notes hospital transfer. R2 observed with head lacerations and minimal bleeding following an incident involving another resident. R2 has a known diagnosis of primary epileptic seizure disorder. Lacerations noted with minimal bleeding present.Progress note dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-02 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of records and interview, the facility failed to acquire preadmission screening and resident review due to being outstanding for three (R1, R2, and R3) out of three residents in a total sample of three resident reviewed. These failures affect three residents (R1, R2, and R3) in determining correct care settings for residents with serious mental illness.Findings include:On [DATE] at 1:24 PM, V3 (Social Service Director) stated that the outstanding reports mean that their PASRRs have expired, and they have to do another PASRR level I screening for those residents. V3 stated that other reasons that PASRRs level I are needed is when there is a new onset MI (mental illness) diagnosis. V3 stated that it is important to submit requested reports for the completion of PASRRs because V3 stated basically if a resident has a mental health illness, we need to make sure we are following their plan of care, if they need psychosocial therapy groups, and also it is part of billing, and also to determine if they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-22 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure that four residents (R4, R6, R8 and R10) were free from abuse. This failure has affected four of seven residents reviewed for abuse.Findings include:R4 is a [AGE] year-old with diagnosis including but not limited to: Major depressive disorder, bipolar disorder, essential hypertension and hyperlipidemia.R6 is a [AGE] year-old with diagnosis including but not limited to: Unspecified dementia, repeated falls, unspecified asthma and chronic obstructive pulmonary disease.R8 is a [AGE] year-old with diagnosis including but not limited to: cognitive communication deficit, unspecified dementia, essential hypertension, muscle wasting and atrophy.R10 is an [AGE] year-old with diagnosis including but not limited to: Unspecified dementia, unspecified facture of right ilium, adult failure to thrive, unspecified atrial fibrillation and hypertensive heart disease with heart failure.Facility Incident Report form dated 11/05/25 documents the following: R4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure that one non-ambulatory resident (R1) with dementia was sent to the hospital and evaluated after being found on the floor. This failure resulted in R1 being diagnosed with a clavicle fracture one day after an unwitnessed fall. Findings include:R1 is a [AGE] year-old with diagnosis including but not limited to: Unspecified dementia, history of falling, essential hypertension, hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting right dominant side.R1 has a BIMS (Brief Interview of Mental Status) score of 8, which indicates moderate cognitive impairment.On 1/15/26 at 3:36 pm, V2 (DON/ Director of Nursing) stated the following, R1 was discharged from the facility on 10/19/25 after complaining of pain. She (R1) was said to have a clavicle fracture that was noted at the hospital. Apparently, she (R1) had a fall the day prior (10/18/25), but the agency nurse (V4) had not reported the fall. I would expect for V4 to do an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to protect one resident (R1) from physical and emotional abuse from V8 (Licensed Practical Nurse-LPN). This failure affected one resident (R1) of 3 reviewed for abuse. This failure resulted in R1 reporting she was hurt in her arms and neck. X-Ray of right and left elbows, forearm, wrist, and hand reveals mild soft tissue swelling.Findings include:R1 has a diagnosis of but not limited to Epilepsy, Cerebral Infarction, Vascular Dementia, Type 2 Diabetes Mellitus with Diabetic Nephropathy, Essential (Primary) Hypertension, Allergic Rhinitis, and Hyperlipidemia. R1 has a Brief Interview of Mental Status score of 14.R2 has a Brief Interview of Mental Status score of 15.R3 has a Brief Interview of Mental Status score of 15.On 12/27/2025 at 10:29am R1 stated the lady (V8) pushed me around and grabbed my throat. R1 stated she doesn't recall whether she (V8) had given her medicine or not. R1 stated she doesn't recall what she (R1) was doing before the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews the facility failed to follow their Activities of Daily Living policy to provide necessary care such as bathing, dressing, and grooming, and failed to develop and implement interventions in accordance with the needs and goals related to care for one [R1] of three residents reviewed for improper nursing care.Findings include: R1's clinical record indicates the following in part: Medical diagnosis cerebral ischemia, hypertension, type II diabetes, essential hypertension, arthritis, constipation, and unspecified psychosis. Minimum Data Set, dated [DATE], indicated R1 scored [15] and is cognitive intact.Reviewed R1's Care plan, no documentation of non-compliance with care or adverse behaviors.On 12/13/25 at 9:25 AM V3 [Restorative Aide] and surveyor observed R1 sitting on the side of the bed with open hoodie, no shirt, blue pants covered in different colors of stains, one sock on, shoes were on but not tied, with a strong foul odor.On 12/13/25 at 9:28 AM, R1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-18 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to send the initial and final reports of abuse allegations to Illinois Department of Public Health (IDPH) for two (R1, R2) out of four residents reviewed for abuse.Findings Include: On 10/17/25 at 9:39 AM, Surveyor observed R1 sitting by the side of her bed alert and oriented to time, place, and situation. R1 stated, There is one gentleman his name is [R2]. He [R2] lives on the same floor as me. He [R2] is two rooms down from my room. He [R2] is black. He [R2] has prosthetics on both legs. He [R2] uses his wheelchair and continues to pass by my room and harasses and threatens me almost every day. This started a month ago. I have everything written down. It started on 9/14/25 at 6:15 PM, I came back from the hospital. I was in the hospital for multiple seizures. When I came back from the hospital [R2] keeps calling me white boy and he [R2] tells me that I'm faking my amnesia. I learned his [R2] name from one of the staff. Every day he [R2] sees me on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-25 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to follow their policy and procedure to develop a baseline care plan that included individualized information to ensure that the resident's immediate care needs are met and maintained for 1 (R1) out of 4 residents reviewed for baseline care plans.Findings Include:R1's clinical records revealed R1 was admitted in the facility on 6/23/25 and was discharged home on 7/9/25. R1's listed diagnoses include but not limited to cerebral infarction, chronic obstructive pulmonary disease, chronic respiratory failure with hypoxia, unspecified severe protein-calorie malnutrition, dysphagia pharyngoesophageal phase, and major depressive disorder. R1's Minimum Data Set, dated [DATE] shows a BIMS (Brief Interview for Mental Status) score of 14, which indicates R1 was cognitively intact, and was total dependent on staff's assistance for her activities of daily living. R1's care plan does not address at risk for skin breakdown. On 7/24/25 at 10:01 AM, V2 (Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-28 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review it was determined that the facility failed to provide an effective pest control program. This failure has the potential to affect 201 residents residing in the facility. Findings Include: On 03/26/25 at 09:35 V6 (R3's Family Member) stated The facility has mice and R3 has seen the mice in her room. The mice sometimes get caught in the bathroom and in the roommate's clothing. A mouse was in R3's bed. R3 saw a mouse the day before yesterday. On 03/26/25 at 10:42 AM Per telephone interview V5 (Anonymous) stated R2 has been in the facility since December. R2 was sent to the hospital and when R2 returned he (R2) was in a room on the third floor. The bed that R2 was in had mouse dropping on the bed frame. R2 was in the room, it was dark and when I turned on the light a mouse ran across the floor. On 03/26/25 at 10:10 AM V1 (Administrator) stated the pest control company were coming out weekly and I upped it to twice a week. There is work being done on the building to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · D2025-03-04 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise and review a resident's behavioral health care plan that has not been effective and develop individualized interventions which affected one resident (R1) out of three residents (R1, R2, R6) reviewed for quality of care. Findings include: On 2/24/25 at 12:52 pm, R2 observed in R2's room in R2's wheelchair propelling self in room. When asked about an incident with another resident that occurred in the facility on 2/10/25, R2 stated, He (R1) came up to me (R2) and hit me. R2 stated that R2 was downstairs in the cafeteria (dining room) in the basement in R2's wheelchair, and I (R2) was just sitting. He (R1) hit me. R2 stated, It broke my nose. I felt it (pain) all the way to the back of my neck. When asked did R1 hit R2 in the face with an open hand or a closed hand (fisted hand), and R2 showed this surveyor a fisted hand. This surveyor observed faded bruise under R2's left eye as R2 is pointing to the area where R1 punched R2. When asked how many…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-01-30 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to discard expired foods, failed to ensure the freezers/refrigerators was monitored and maintained at the appropriate safe temperatures, failed to ensure an accurate documentation on the dishwasher temperatures log, failed to ensure the dishwasher was working properly. These failures affected all residents in the facility receiving an oral diet from dietary services. Findings include: On 1/27/25 at 9:29 am, during the initial tour of the kitchen observed a stand-up freezer with no thermometer inside of the freezer. Observed a second freezer with a thermometer gauge inside the freezer reading 37 degrees Fahrenheit. Food items inside of the freezer not frozen were French fries, garlic bread, and fish patties. In a stand-up refrigerator there were 3 pales of cottage cheese with a use by date of 1/6/25. A walk-in refrigerator outside gauge was not working and the inside thermometer read 43 degrees Fahrenheit, which also had a pale of cottage cheese with a use by date of 12/30/24. V20 (Dietary Aide) was washing dishes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon observation, interview, and record review the facility failed to ensure that the 2nd and 3rd floor medication carts were locked while unattended. This failure has the potential to affect 99 residents (51 residents on the 2nd floor and 48 residents on the 3rd floor). Findings include: The (1/27/25) census includes 51 (2nd floor) residents. On 1/28/25 at 10:49am, with V7 (Licensed Practical Nurse), during observation of the nursing medication cart on the 2nd floor, V7 and surveyor walked away from the nursing medication cart to observe the medication fridge behind the nursing station. Surveyor did not observe V7 lock and secure the nursing medication cart after leaving the nursing medication cart unattended. Surveyor inquired why the medication cart was left unlocked and unattended V7 replied, I forgot to lock it. It should be locked. I'm really nervous. On 1/29/25 at 12:54pm, V2 (Assistant Director of Nursing) affirmed that the facility's expectation is that medications carts should be locked when unattended. When asked the purpose for locking the medication carts when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to properly label and date oxygen equipment (humidifier bottled, and nasal cannula) and failed to properly contain oxygen equipment (Continuous Positive Airway Pressure CPAP mask, and nasal cannula) per the facility's policy. These failures affected four residents (R15, R51, R70 and R99) reviewed for respiratory care in a sample of 58 residents. Findings include: R99's diagnoses include but not limited to COPD (Chronic Obstructive Pulmonary Disease), hypertensive heart disease, heart failure, diabetes, chronic kidney disease, obstructive sleep apnea and dependence on supplemental oxygen. R99's Brief Interview for Mental Status (BIMS) dated 10/23/24 shows R99 has a BIMS score of 15, which indicates R99 is cognitively intact. On 1/27/25 at 12:40 pm, surveyor observed R99's nasal cannula tubing with old dirty tape on the tubing not dated. R99 stated that the tubing had not been changed in over a month. R99's Physician Order Report as of 12/28/24 to 1/28/25 documents in part, Oxygen: Change tubing and mask weekly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-30 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure two licensed personnel conducted a physical inventory of controlled substances on the 3rd floor at each change of shift. This failure has the potential to affect all 48 residents on the 3rd floor. Findings include: The (1/27/25) census includes 48 (3rd floor) residents. On 1/28/25 at 10:35am, with V16 (Registered Nurse/RN), during observation of the medication cart on the 3rd floor, reviewed the Shift Change Accountability Record For Controlled Substances, dated January 2025, the following was observed: The 1/3/25 2nd shift had 1 licensed personnel's initials not 2 licensed personnel's initials. The 1/17/25 1st shift had 1 licensed personnel's initials not 2 licensed personnel's initials. The 1/18/25 2nd shift had 1 licensed personnel's initials not 2 licensed personnel's initials. The 1/24/25 2nd shift had 1 licensed personnel's initials not 2 licensed personnel's initials. The 1/27/25 2nd shift had 1 licensed personnel's initials not 2 licensed personnel's initials. When this surveyor inquired about…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-30 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to discard an expired opened multi dose vial. This failure has the potential to affect all 48 residents on the 3rd floor reviewed for labeling and storage of drugs and biologicals. Findings include: The ([DATE]) census includes 48 (3rd floor) residents. On [DATE] at 10:35am, with V16 (Registered Nurse/RN), observation of the medication refrigerator on the third floor, a house stock vial of Tuberculin PPD was opened with an open date of [DATE] and a discard date of [DATE]. The house stock vial of Tuberculin PPD is more than 30 days passed the open date. The tuberculin label states once opened discard after 30 days. When asked about the opened date on the house stock vial of Tuberculin PPD, V16 replied, It (tuberculin vial) should have been thrown out. It's (tuberculin vial) considered expired. On [DATE] at 12:54pm, V2 (Assistant Director of Nursing) said, I (V2) need to look at the policy for the details on multi dose medications and supplies.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-30 · tag F0770 — failed to provide lab services — patternProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the container of the multi blood glucose test strips were labeled with the open date. These failures have the potential to affect 4 residents (R4, R34, R60 and R80) who receive blood glucose monitoring tests on the third floor. Findings include: Facility presented document titled, Diabetic List, undated, that documents 4 residents (R4, R34, R60 and R80) that receive blood glucose monitoring using multi blood glucose test strips. On [DATE] at 10:35am, with V16 (Registered Nurse/RN), during observation of the medication cart on the 3rd floor, an opened container of the multi blood glucose test strips with no open date labeled was observed in the medication cart. When asked if there should be an open date on the container of the multi blood glucose test strips, V16 stated, I (V16) think the open date is in a binder at the nurse's station. V16 and surveyor went to the nurse's station and V16 was unable to locate a binder with the open…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-30 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and record review facility failed to 1. ensure proper hand hygiene in between resident care when passing meal trays; 2. [NAME] Personal Protective Equipment when providing care to residents on Contact Precautions; 3. Failed to ensure Personal Protective Equipment and garbage cans are available and accessible and failed to prevent the urinary catheter drainage bag from touching the floor. These failures affected 8 residents (R6, R27, R36, R58, R77, R88, R95, R106) in a sample of 58 residents reviewed. Findings Include: R27 has a medical diagnosis of but not limited to Enterocolitis due to Clostridium difficile, Essential (primary) hypertension, Anemi, Iron, Hypothyroidism, Weakness, Peripheral Vascular Disease, Unspecified Dementia, The Minimum Data Set (MDS) dated [DATE] shows R27's cognition is impaired, with a seven out of fifteen points required on the Brief Interview for Mental Status (BIMS). R27 Physician Order Sheet documents Strict Contact Isolation related to Clostridium-Difficile:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-30 · tag F0924 — patternPut firmly secured handrails on each side of hallways.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the handrail was firmly secured to the wall. This failure has the potential to affect all 51 residents on the second floor. Findings include: The (1/27/25) census includes 51 (2nd floor) residents. On 1/27/25 at 10:42am, surveyor observed the handrail on the second floor was cracked and not securely fixed to the wall. Surveyor inquired about the handrail to V17 (Licensed Practical Nurse/LPN/Restorative Nurse) and V17 replied Oh yeah, there's a crack in it. On 1/29/25 at 11:06am, surveyor pointed out the cracked, unsecured handrail on the second floor to V4 (Maintenance Director). V4 grabbed the one corner of the handrail where the crack was the hand corner of the handrail cracked off. V4 said, I (V4) will get this fixed right away. I (V4) was not aware of this. On 1/29/25 at 12:40pm, V4 (Maintenance Director) said, The handrail and hand corner have been replaced. On 1/29/25 at 12:54pm, V2 (Assistant Director of Nursing) said, The handrails are used for residents when they walk. The handrails should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure call device was within reach for one resident (R74). This failure had the potential to affect the 58 residents in the sample. Findings include: R74 has a diagnosis of but not limited to Fracture of Shaft of Left Ulna, Dementia, Abnormalities of Gait and Mobility, Muscle Wasting and Atrophy. R74's has a Brief Interview of Mental Status score of 10, which indicates that R74 is cognitively impaired. R74's care plan focus for falls dated 11/20/2024 documents, in part, keep call light in reach at all times. On 1/27/2025 at 11:26am surveyor observed R74's call light on the floor behind the bed. R74 said, There it is on the floor, and I cannot reach it (call light). On 1/27/2025 at 11:28am V8 (Central Supply) stated it's (R74's call light) right here, as he picked it up off the floor, and stated it should be attached to her bed and close to the resident. On 1/27/2054 at 11:58am V6 (Registered Nurse) stated call lights should be within reach of the resident and clipped to the bed. On 1/29/2025 at 1:15pm V2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-30 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain a doctor's order for an advance directive which affected one resident (R58) reviewed for advanced directive in the sample of 58 residents. Findings include: R58's admission record documents in part, Atherosclerotic heart disease, chronic kidney disease, end stage renal disease, dependence on renal dialysis, and bilateral below the knee amputations. R58's Minimum Data Set (MDS), dated [DATE] documents in part, Brief Interview for Mental Status (BIMS) score of 14 which indicates that R58 is cognitively intact. R58's Physician Order Report as of [DATE] to [DATE], documents that no physician order for advance directives (Full code or Do Not Resuscitate) status for R58. R58's admission Record Form for Advance Directive section documents in part, There are no Advance Directives selected for this resident. On [DATE] at 10:56 am, V2 ADON (Assistant Director of Nursing) stated, There should be a doctor's order for an advance directive. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-30 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure electronic health records were kept in a private manner. This failure has the potential to affect 2 residents (R63 and R44) in a sample of 58 residents reviewed for confidentiality of records. Findings include: On 1/28/25 at 10:35am, with V16 (Registered Nurse), during observation of the nursing cart on the 3rd floor, surveyor observed V16 walk away from the nursing cart to the nursing station near the end of the hall. Surveyor noted R63's medication administration record (part of the electronic medical record) open on the attached laptop. Surveyor did not observe any other staff present near the nursing cart. Upon V16's return to the nursing cart, surveyor asked V16 why R63's electronic medical record was left open and unattended, and V16 replied, Ugh. I (V16) should have closed down the record. When asked the purpose of not leaving the electronic medical record open and unattended, V16 replied, HIPAA (Health Insurance Portability and Accountability Act of 1996). On 1/28/25 at 10:49am, with V7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the closet drawers were not missing in effort to provide a homelike environment. This failure affected 4(R75, R80, R7, and R1) residents reviewed for homelike environment in the total sample of 58 residents. Findings include: On 1/27/2025 at 10:25am observed R7's closet with a missing bottom drawer. In the same room observed R1's closet with a missing bottom drawer. On 1/27/2025 at 10:26am observed R7's clothing in a plastic bin, with more clothing stacked on top of the plastic bin in front of R7's missing bottom drawer. On 1/27/2025 at 10:27am, R7 stated I would like to put my clothes in the closet drawers instead of having the clothes in bins sitting on the floor. On 1/28/2025 at 9:19am observed both R75 and R80's closets with missing bottom drawers. On 1/28/2025 at 9:20am, R75 stated the missing drawers on the closet have been missing since I have been a resident at this facility, and I have been here for about five years. R7 has a Brief Interview for Mental Status (BIMS) dated 12/03/2024 which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-30 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation interview and record review, the facility failed to complete a new pre-admission screening and resident review (PASSR) when a new mental health diagnosis is identified. This failure affects 1 resident (R69) out of a sample of 58. Findings include: R69's has an admission date of 7/24/2019 and has a diagnosis of Schizophrenia with a diagnosis date 4/18/2022. R69 has a Brief Interview of Mental Status score of 15. R69's Minimum Data Sheet section D (Mood) dated 12/20/2024 documents a severity score of 10. On 1/29/2025 at about 10:30am surveyor reviewed R69's Obra-I Initial Screen dated 7/24/2019 that documents No reasonable basis for suspecting DD (Developmental Disability) or MI (Mental Illness). R69's Physician Order Report dated does not document any medications for Schizophrenia. On 1/29/2025 at 12:08pm V30 (Administrative Assistant/Office Manager) stated I request the PASRR when the resident is coming from the hospital, and I don't know who processes another PASRR request when there is a change of condition. On 1/30/2025 at 11:38am via email V1 (Administrator)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility failed to provide the necessary treatment to promote healing and failed to assess accurate site to a resident with a skin impairment. These failures affected 1 (R105) of 1 resident reviewed for wound care. Findings Include: R105 has a medical diagnosis of but not limited to hemiplegia and hemiparesis following cerebral infarction, affecting right dominant side, Congestive Heart Failure, Aphasia and Osteoarthritis. The Minimum Data Set (MDS) dated [DATE] shows R105's cognition is impaired, with a four out of fifteen points required on the Brief Interview for Mental Status (BIMS). R105 Physician Order Sheet dated 1/22/2025 documents right posterior thigh: Cleanse with Normal Saline Solution, skin prep to peri wound, apply hydrocolloid dressing. On 01/28/25 at 10:28 am, with V13, Registered Nurse (RN), observed R105's wound to the left upper proximal posterior thigh without a dressing which appears red, moist, and non-blanchable. V13 confirmed there was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the low air loss mattress was not layered with multiple linens for 1 resident (R78). This failure affected 1 resident reviewed for pressure ulcer/injury prevention and treatment in a sample size of 58. R78 has a diagnosis of but not limited to Sequelae of Infarction, Schizophrenia, Dementia, Palliative Care, and Cellulitis. R78 has a Brief Interview of Mental Status Score of 7, which indicates that R78 is cognitively impaired. R78's order from hospice company dated 12/24/2024 documents, in part, new air mattress and air mattress for hospital bed. R78's care plan focus Pressure Ulcer/Injury dated 7/24/2023 documents, in part, use low air loss mattress in bed. R78's Minimum Data Sheet section GG dated 11/26/2024 documents, in part, Functional Limitation in Range of Motion: for upper and lower extremities: impairment, and dependent (Helper does all the effort) for all self-care and mobility performance. R78's Braden scale dated 11/27/2024 documents a score of 12 that indicates high risk and documents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that an adaptive device (splint/palm grip) was in place of a contracted hand which affected one resident (R61) in the total sample of 58 residents when reviewed for limited mobility. Findings include: On 1/27/25 at 10:25am, R61 was observed lying in bed on her (R61) left side, with both right and left hands clenched tightly in a fist shape. Surveyor did not observe a hand assistive device (splint/palm grip) on R61's left or right hand. On 1/27/25 at 10:25am, surveyor inquired about R61's right and left hands and R61 replied, Sometimes my hands hurt but the nurses are good at cutting my nails which helps. I (R61) don't think I'm (R61) supposed to have something for my hands to help. On 1/28/25 at 11:46am, R61 was observed lying in bed on her (R61) back, with both right and left hands clenched tightly in a fist shape. Surveyor did not observe a hand assistive device (splint/palm grip) on R61's left or right hand. R61's Face Sheet documents, in part, diagnoses of hemiplegia and hemiparesis following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-30 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to properly log refrigerator temperatures for 2 residents' (R7 and R16) with personal refrigerators in their rooms. This failure has the potential to affect all 58 residents in the sample. Findings include: On 01/27/2025 10:20am observed a black and gray colored personal refrigerator sitting on the floor in R7's room. Observed the January 2025 personal refrigerator temperature log, which was located on a dresser, laying underneath the television. Observed missing documentation of a temperature for the following days: 1/14/25, 1/15/25, 1/16/25, 1/17/25, 1/18/25, 1/20/25, 1/21/25. 1/22/25, 1/23/25, 1/24/25, 1/25/25, and 1/26/25. Observed the inside of R7's personal refrigerator, the thermometer reading was 40 degrees Fahrenheit, the refrigerator contained food items. On 1/29/2025 at 12:52pm V2(ADON/Assistant Director of Nursing) stated anybody who goes into the resident's room can check the temperature in a resident's personal refrigerator. V2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that residents received the education addressing the benefits and risk or had the opportunity to receive the Influenza and Pneumonia vaccines. This failure affected three residents (R50,58, R119) out of five residents reviewed for immunizations. Findings include: On 1/29/2025 at 1:45pm, R50 stated the facility did not offer the Pneumococcal vaccine to R50, nor did the facility provide R50 with education on the benefits or risk of the vaccine. The Minimum Data Set (MDS) dated [DATE] shows R50's cognition was intact with a twelve out of fifteen points required on the Brief Interview for Mental Status (BIMS). On 1/29/2025 at 1:00 pm, V3 (Infection Preventionist) was interviewed and stated that R50 was offered the Pneumococcal vaccine and declined to have the vaccine administered. A copy of the Informed Consent was requested and V3 stated that there was no copy of informed consent available. The Informed Consent for Vaccination explains the risks…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure that one resident (R2) was free from resident-to-resident physical abuse. This failure affected one resident (R2) in a total sample size of three residents (R1, R2, and R3) reviewed for physical abuse. Findings include: On 01/22/2025 reviewed the reportables (initial and final Facility Incident Report Forms) for incident of resident-to-resident physical abuse which occurred on 1/6/2025 between R1 and R2. R1's diagnosis includes, but are not limited to, Unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, Paroxysmal atrial fibrillation, Polyneuropathy, unspecified, Unspecified protein-calorie malnutrition, Depression, unspecified, Essential (primary) hypertension, Benign prostatic hyperplasia without lower urinary tract symptoms, Vitamin D deficiency, unspecified. R1 has a Brief Interview for Mental Status (BIMS) dated 12/26/2024 which documents that R1 has a BIMS score of 09, indicating R1's cognition is moderately impaired. R2's diagnosis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-11-14 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to post the daily nursing staffing. This failure has the potential to affect all 109 residents residing in the facility. Findings include: On 11/12/24 V1 (Administrator) present facility's census of 109 residents. On 11/12/24 at 9:30 am, upon entrance to the facility, the facility's daily staff posting was not observed posted in the lobby of the facility. On 11/12/24 at 11:40 am, received the daily staff posting sheet from V11 (Staffing Coordinator). The sheet did not include the resident's census and the nursing staff hours. On 11/12/24 at 9:50 am V1 (Administrator) stated that the daily staffing sheet should be posted in the front, but it is not there. I don't believe it has been there, but we are working on it. On 11/13/24 at 12:40 pm, V1 (Administrator) stated that. The scheduler brought me some posting and it was not right with the information that is required to be on it. What she gave you yesterday was wrong it did not have the census and hours. The reason for having the staffing posting in the lobby is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that the resident environment remain free of accident hazard and failed to ensure that treatment cart was locked when not in visual proximity of the nurse and not in use to prevent tampering and accidental hazard for one resident (R7) in the sample and the. This failure has a potential to affect R7 whose oxygen tank was stored on the bare floor in the room and inhaler was left on the bedside table visible to hallway. This as the potential to affect all the residents on the 1st and 3rd floor of the facility. Findings include: On 09/10/24 at 10:28am, on the 1st floor a treatment cart left in the hallway across from the elevator was observed unlocked and not in visual vicinity of the nurse. At 10:30am, this was shown to V3 ADON (Assistant Director of Nurse's) and was asked about the facility policy and protocol on medication cart/ treatment cart regarding being locked. V3 stated it should be locked when not in use and not within nurse's view. At 11:05am, on the 3rd floor noted from the hallway on R7's over…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review the facility failed to ensure that one resident (R2) was free of abuse (theft). This failure affected R2 whose money and debit card were stolen with activities of withdrawal from their funds and has the potential to affect all the 100-resident residing at the facility. Findings include: On 09/10/24 at 10:46am, R2 stated that I (R2) kept my money and my card in my pillow, I (R2) count it now and then to make sure it's there. And then it was gone, I (R2) told the person in social services (referring to V13 PRSD Psychiatrist Rehabilitation Service Director) just to find out that my card was used. They (referring to the facility) gave me back my money and they called the police but I still want to know who stole my money so I (R2) can knock them out. The police did not tell me yet who did. When asked how it makes R2 feel. R2 stated awful sad and leery, It's just sad. R2 did not know who or how the money and the debit card got stolen. R2's medical record showed that R2's current admission was 02/05/2024 and latest admission was on 08/28/24. R2's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-05 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the breakfast menu was followed. This failure affected 100 residents in the facility who were receiving an oral diet. Findings Include: On 2/4/24 at approximately 7:55 AM, first floor breakfast food cart was inspected. Surveyor noted no seasonal fruit on the residents' trays. Noted R3's tray consisted of a toast, scrambled egg, chopped up meat, coffee, and juice. R3's meal ticket shows double portion, NCS (No Concentrated Sweet)/NAS (No Added Salt) mechanical soft diet. R4's tray consisted of cereal, two sausages, one boiled egg, coffee, and juice. R4's meal ticket shows low fat diet regular. At 8:12 AM, R5 was just finished eating breakfast in the 2nd floor dining room. R5 stated R5 got two sausages, orange juice, coffee, toast, a boiled egg, jelly, and sugar. R5 stated that sometimes R5 does not get what's on the menu like today, R5 did not get the cereal R5 wanted. At 8:21 AM, R3 was in bed eating breakfast. R3 stated that R3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-04 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident's personal belongings were recorded on admission and failed to provide proper storage and access to personal items. This failure affected one resident(R2) out of four residents reviewed personal property. Findings include: R2 is [AGE] year-old admitted to facility on 10/15/2023 and discharged from facility on 11/14/2024 according to electronic medical records. R2 had diagnosis including but not limited to: Chronic Obstructive Pulmonary Disorder, Hypertension, Anxiety disorder, Depression and Unspecified Lack of coordination. R2 's BIMS (Brief Interview for Mental Status) score is 15, which indicates cognitively intact. On 01/02/2024 during investigation, Surveyor inquired about R2 ' s belongings. On 01/02/2024 at 9:30 AM V1 (Administrator) said, R2 no longer resides here at the facility. She was discharged to another facility. I saved R2's belongings and had been corresponding with V16 (Ombudsman) via email about R2's items. I told V16…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-08 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to a) store and label food items in accordance with professional standards for food service safety and b) follow proper sanitation for cleaning dishes. This failure has the potential to affect 99 residents that eat food from the kitchen. Findings include: On 12/5/23 at 9:45 AM, surveyors conducted kitchen observation with V20 (Dietary Director). Observations in the walk-in refrigerator: -six hotdogs, a few dozen chicken nuggets and four cooked hamburgers, each in separate silver metal trays, not labeled and not dated -an open container of mandarin oranges dated 11/29/23. V20 stated We keep canned fruit for seven days after opening. -an open gallon container of sweet relish not labeled and not dated -a container of mild giardiniera with the lid not securely closed -a plastic bag of cooked ground ham labeled 11/6/23 and not securely closed -an open bag of a dozen dinner rolls not labeled and not dated and not securely sealed -an open bag of cooked diced turkey ham labeled 11/6/23 We keep these 14 days after opening.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-08 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and record review the facility failed to properly contain waste in dumpsters and failed to ensure dumpster lids were securely closed. Findings include: On 12/6/23 at 10:10 AM, Surveyors observed two garbage dumpsters labeled with facility name and address, and one recycling dumpster labeled with facility name and address. Surveyors observed one of the facility's garbage dumpsters overfilled with trash bags and the dumpster lid was not closed. On 12/7/23 at 9:05 AM, V10 (Operations Director) stated I oversee the dumpsters. All facility staff have access to put trash in the dumpsters, mainly EVS (Environmental Services) and Dietary put trash in the dumpsters. The dumpster lids should be closed at all times. The dumpsters should not be overflowing at any time. There is a chance for rodent issues. There is no chance for the rodents to enter the facility because the facility is sealed. Facility policy Garbage Disposal, not dated, documents in part: keep dumpster closed at all times.
- Potential for harm · Ecited before2023-12-08 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and review of records the facility failed to follow storage of medications policy for 1 out of 3 medication carts for a total of 3 medication carts reviewed. These failures includes opened vial of insulin that are expired, and house stock medications that are not kept with cover. Failures have the potential to affect 16 residents that are on the same floor that may receive insulin and medications that are not in the right container exposed to environment. Findings include: On 12/05/2023 at 10:53 AM, with V5 (Licensed Practical Nurse / Agency) medication cart was seen with a vial of Novolog Aspart with sticker with written marker that reads: Date vial open 11/4/2023, Date vial expires 12/2/2023. V5 then took the vial and discarded in the sharp container attached to the medication cart. V5 stated that since the insulin was expired on December 2 it should not be in the medication cart. On the topmost drawer white round tablets around 20 to 30 tablets with treatment tape on top not fully covered with marker written that reads Melatonin. Medication cup…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-08 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview and records review, the facility failed to follow their policy on dignity by failing to provide privacy bag for indwelling urinary catheter for one (R6) of two residents reviewed in a sample of 21. Findings include: R6's current physician order sheet documents R6's medical diagnosis includes but not limited to: Pressure ulcers Left/light buttocks, Quadriplegia, neuromuscular dysfunction of bladder. R6's MDS (Minimum Data Set) section C-Cognitive Patterns dated 10/04/2023 documents R6 has a BIMS (Brief Interview for Metal Status) scare of 15/15, indicating R6 has intact cognation. On 12/05/2023 at 12:24pm, R6 was observed lying in bed with his indwelling catheter hanging on the side of the bed on the bed frame, below the bladder. R6's catheter was observed draining yellow/amber urine. The catheter bag did not have a dignity cover and was facing R6's exit door, visible to anyone passing near R6's room and it was visible to residents sharing the room with R6. R6 said his urinary bag used to have a cover, but he does not know why it was taken out, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide grooming care for three (R23, R31, R47) dependent residents reviewed for Activities of Daily Living/ADL care. Findings include: 1.) On 12/05/2023 at 11:15AM, R31 was observed inside of her room lying in bed in a supine position. R31 observed with gray facial hair growing on her neck and chin. R31 states it's been about three weeks since she has gotten her facial hair shaven. 2.) On 12/05/2023 at 12:35PM, R47 observed inside of her room lying in bed in a supine position with head of bed at 90 degrees. R47 was observed with gray facial hair growing on her neck and chin. R47 states she does not remember when her facial hair was last shaven. 3.) On 12/05/2023 at 12:50PM, R23 observed inside of her room lying in bed in a supine position reading a book. R23 was observed with her hair on her head disheveled and uncombed. R23 also observed with gray facial hair growing on her neck and chin. R23 states it has been a couple of months since someone has combed her hair or shaved her facial hair. On 12/06/2023 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure low air loss mattress devices were in the correct settings for two (R32 and R53) residents using a low air loss mattress. Finding include: 1.) On 12/5/23 at 12:32 PM, observed R32 lying on a low air loss mattress. R32's low air loss mattress unit was set to 315 pounds. On 12/5/23 at 4:08 PM, V5 (Licensed Practical Nurse) stated R32's low air loss mattress is set to 315 pounds. R32 does not look to weigh 315 pounds at all. The low air loss mattress should be set to within the resident's weight range. R32's mattress was not set anywhere near R32's weight range. The purpose of the low air loss mattress is to prevent pressure ulcers and to reduce the pressure on wounds or boney prominences. If the low air loss mattress is not correctly set, then it is ineffective. On 12/5/23 at 4:15 PM, V3 (Director of Nursing) stated wound care staff sets the low air loss mattresses. The low air loss mattress should be set according to the resident's weight. If the floor nurse notices that the mattress is not set correctly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-08 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and review of records the facility failed to follow enteral tube medication administration policy related to proper tube placement prior to administering medication via gastronomy tube. These failures apply to 1 resident (R47) out of 7 residents observed during medication administration review. Findings include: On 12/6/2023 at 8:20 AM, V7 (Licensed Practical Nurse) was preparing medication for R47 via gastronomy tube. V7 prepared six medication tablets that were crushed and individually in a medicine cup. Medication tablets are as follows: Acidophilus Extra Strength one tablet; Amlodipine 10 MG one tablet; Glipizide 5 MG one tablet; Multivitamins with Minerals one tablet; Vitamin D3 5000 IU one tablet; Carvedilol 12.5 MG one tablet. Prior to administering medication via gastronomy tube, V7 did not check placement of gastronomy tube. During medication administration, R47 was observed coughing. After administering all six medications, V7 stated that she forgot to check for patency or placement prior to medication administration. And that it is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-08 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and review of records, the facility failed to administer the right dose of medication as ordered. There were 26 opportunities with 3 errors resulting to 11.54% (percent) error rate. These failures applies to 2 residents (R104 and R57) out of 7 residents observed for medication administration. Finding includes: On 12/05/2023 at 10:07 AM, with V5 (Licensed Practical Nurse / Agency) the following medications were administered to R104 by mouth: Eliquis 5 MG, one tablet; Multivitamins one tablet; Geri-kot 8.6 MG one tablet; Tylenol 325 MG one tablet; Metoprolol Succinate 25 MG one tablet; and Amlodipine 5 MG one tablet. During review of medication physician orders of R104. The following medications have discrepancies with physician orders: Geri-kot 8.6 MG 1 tablet was given. Physician order reads: Sennosides - Docusate 8.6 - 50 MG give 2 tablets. And Tylenol 325 MG one tablet was given. Physician order reads: Acetaminophen (Tylenol) 325 MG two tablets. On 12/06/2023 at 07:48 AM, with V6 ((Licensed Practical Nurse / Agency) the following medications were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-08 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to follow the recommended menu for three residents (R67, R68 and R112) that receive a puree diet. Findings include: On 12/6/23 at 11:20 AM, Surveyors observed V20 (Dietary Director) prepare the puree meal, ground pork, rice, broccoli. After plating the ground pork, rice, and broccoli, V20 wrapped each plate with plastic wrap and placed them in the oven. V20 then began the tray line for the regular diet plates. V20 did not puree bread as puree bread was listed on the menu/spreadsheet. On 12/7/23 at 11:50 AM, V25 (Cook) stated I prepare the puree meals. The puree meals get the same as the regular diet. They get puree bread if it is on the regular diet. I don't know if the menu is cleared by the dietitian. Not sure if the puree residents would get the nutrients if they don't get the same as the regular diet. On 12/7/23 at 2:50 PM, V26 (Registered Dietitian) stated the purpose of the spreadsheet shows the kitchen what food items they should be giving the resident, regular and therapeutic diets. It is important to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and review of records the facility failed to follow the policy of infection control aseptic techniques by stacking five medication cups containing medication that were exposed to high touch areas and then administered the medication via a gastronomy tube. The facility also failed to follow Enhanced Barrier Precautions by not wearing required personal protective equipment during medication administration via gastronomy tube. These failures apply to 1 resident (R47) out of 7 residents observed during medication administration review. Findings include: On 12/6/2023 at 8:20 AM, with V7 (Licensed Practical Nurse) preparing medication for R47 via gastronomy tube. V7 prepared six medication tablets that were crushed and individually in a medicine cup. Medication tablets are as follows: Acidophilus Extra Strength one tablet; Amlodipine 10 MG one tablet; Glipizide 5 MG one tablet; Multivitamins with Minerals one tablet; Vitamin D3 5000 IU one tablet; Carvedilol 12.5 MG one tablet. All six medication cups are placed on top of medication carts which has high…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-08 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to offer pneumonia vaccines to eligible residents residing in the facility. This failure affects four of five residents (R25, R31, R40, R47) reviewed for pneumonia vaccines in the sample of 21. Findings include: 1.) R25's Face sheet documents that R25 was admitted to the facility on [DATE] and is currently [AGE] years of age. R25's immunization record provided by the facility does not document that a pneumonia vaccine was administered to R25. Facility is unable to provide documentation to show the pneumonia vaccine was offered to R25 prior to 12/05/2023. Facility is also unable to provide documentation that shows the resident/resident's representative was provided education on the risks and benefits of the pneumonia vaccines. 2.) R31's Face sheet documents that R31 was admitted to the facility on [DATE] and is currently [AGE] years of age. R31's immunization record provided by the facility does not document that a pneumonia vaccine was administered to R31.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-08 · tag F0914 — isolatedProvide bedrooms that don't allow residents to see each other when privacy is needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based observations, interviews, and review of records the facility failed to provide privacy curtain for a resident that has daily treatment order on perennial area for 1 out of 1 resident (R77) for a total sample 21 residents. This failure affects 1 resident (R77) privacy during scheduled treatment. Findings include: On 12/05/2023 at 09:50 AM, R77 informed survey team members that for a long time he does not have privacy curtain. In R77's room there are four beds all with privacy curtain, except R77's bed. On 12/06/2023 at 9:31 AM, V10 (Maintenance Director) stated that R77's privacy curtain was just taken out yesterday (12/05/2023). And that it will place back later today. At 12:01 PM, R77 stated that he has no privacy curtain for a long time. R77 said that he was admitted in the facility two years ago, and after a few days a CNA (Certified Nursing Assistant) accidentally pulled the curtain that caved in. Since then, he (R77) does not have privacy curtain. Above R77's bed on the ceiling the rails that hold the curtain was missing. On 12/07/2023 at 10:11 AM, there was still no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed follow their policy on hand washing by staff not washing hands after handling dirty dishes and before handling clean dishes. These failures have the potential to affect all 103 residents receiving food prepared in the facility's kitchen. Findings include: On 11/21/23, at 12:06 PM, observed V16 (Dietary Aide) working in the dish room breaking down dirty resident lunch trays scraping food debris from the trays into the garbage, soaking dishes and silverware and then using a water hose to rinse off the items after they were placed in a rack before pushing the rack into the dish machine to be washed. At 12:08 PM, observed V16 move to the clean side of the dish machine and pull out the rack containing cleaned dome lids and plates. V16 did not perform any type of hand hygiene in between handling dirty and cleaned plateware. On 11/21/23 at 12:09 PM, observed V15 (Dietary Aide) breaking down dirty resident lunch trays by scraping food into the garbage can. At 12:11 PM, observed V15 go to the clean side of the dish…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-22 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations interviews and records review, the facility failed to maintain an effective pest control program so that the facility is free of pests and rodents. This failure has the potential to affect all 105 residents residing in the facility. Findings include: On 11/21/2023 at 1:47pm, during tour of R1's room with V12(Housekeeping) and V5(Operations Director), observed large amounts of mice droppings in R1's bottom draw of her side table and all around the perimeter of R1's room including behind R1's bed. V5 stated if the pest control plan was working, he would not expect to see this large amount of mice droppings in the room. V5 said mice also like to eat the wooden drawers in resident room, and that's why the facility will replace the drawers. V12 pulled papers behind a drawer in R1's room. The paper was observed with edges chewed off. V12 said the mice ate(chewed) the papers and the mice will use the paper to make their nest. On 11/21/2023 at 2:13pm, during tour of R4 and R5's room, surveyor and V12 observed large amounts of mice droppings all around the perimeter of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-09-14 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure the 3-lid outside dumpster was closed at all times and failed to ensure the 3-lid outside dumpster was not overflowing with trash in an effort to prevent pest and rodent migration. These failures have the potential to affect all residents residing at the facility. Findings include: On 09/05/2023 at 12:44pm, surveyor observed 2 lids of the 3-lid dumpster open; one end of the dumpster had an overflowing pile of trash. These observations were pointed out to V9 (Environmental Service Director). V9 attempted to close the lid with the overflowing pile of trash to no avail. V9 opened the middle lid and stated this is not even full. I (V9) don't know why staff keep on throwing trash on this side of the dumpster (referring to the part of the dumpster with overflowing pile of trash). The lids should not be left open so rodents like squirrel and mice will not go into the dumpster. On 09/05/2023 at 12:51pm, there was a translucent garbage bag tied to the fence of the facility. The garbage bag was open with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-14 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to provide a home like environment for 6 (R5, R6, R7, R8, R9, and R10) residents reviewed for safe, clean, comfortable, and home like environment in a total sample of 11 residents. Findings include: On 09/05/2023 at 11:15am, R5 and R6 were both lying on beds with no sheets and no pillows. R5's mattress was torn. On 09/05/2023 at 11:20am, V8 (Certified Nursing Assistant/CNA) stated I stripped all the dirty linens and sheets, and I wiped the bed down and disinfected it. I am waiting for the linens to come up so I can make the beds. I stripped the bed right after breakfast at 8:30am. When the linen cart came up, there was not enough linens and sheets to change all the soiled linens. I talked to V9 (Environmental Services Director), and he said he is going to give me some. The linens and sheets were soiled that's why I stripped them this morning. On 09/05/2023 at 11:27am, R5 stated, I have no idea who stripped my bed. What difference does it make? I don't remember when the last time I had pillows. On 9/05/2023 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-14 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to report an allegation of physical abuse to the local state agency. This failure affected one resident (R4) out of four residents reviewed for physical abuse. Findings include: R4 has a diagnosis which includes but not limited to bipolar, anxiety, depression, and borderline personality disorder. R4's Brief Interview for Mental Status (BIMS) Dated 07/03/23 shows that R4 has a BIMS of 15 which indicates that R4 is cognitively intact. On 09/05/23 at 11:18 am, V25 (Regional Director of Admissions) stated, V25 received a call at the facility from the V35 (R4's hospital social worker) stating R4 was alleging abuse at the facility on 08/15/23. V25 stated, V25 informed V35 that V25 did not feel comfortable receiving the call and that V25 would let V1 (Administrator) take the call. V25 stated, V25 gave V25's work phone to V1 to speak to V35 regarding R4's allegation of abuse at the facility and that V25 stepped out of V1's office while V1 spoke with V35 regarding R4's allegation of abuse. On 09/05/23 at 12:10 pm, R4 stated around two…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to adequately supervise a resident and failed to implement individualized fall prevention interventions for a resident operating a motorized wheelchair to avoid a fall for one resident (R4) who was identified at risk for falls. This failure affected one resident (R4) out of 4 residents reviewed for fall injury prevention interventions. Findings include: R3's has a diagnosis which includes but is not limited to abnormalities of gait and mobility, other lack of coordination, bipolar and major depressive disorder. R3's Brief Interview for Mental Status (BIMS) Dated [DATE] shows that R3 has a BIMS of 15 which indicates that R3 is cognitively intact. On [DATE] at 11:28 am, R3 was observed in awake and alert in R3's room sitting in a manual wheelchair. R3 stated, R3 has resided at the facility for a few months. R3 stated, R3 does not recall having a fall from R3's wheelchair while at the facility. R3 stated, R3 recalls having a fall while at R3's last…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-11-04 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews ,and record review the facility failed to maintain a clean environment in multiple areas. The dry storage room was seen with dirt and dropping like particles. The dishwashing room and food preparation area large fans have dirt and accumulation of particles. Multiple kind of breads were not dated when received. The facility also failed to take food temperature before placing on the plate for consumption. These failures have the potential to affect 112 residents in the facility who are receiving oral diet. Findings include: On 11/01/2022 at 10:17 AM with V8 (Dietary Manager) during initial kitchen review the following was observed: Inside walk-in refrigerator on the shelves with multiple breads (10 raisin bread, 5 rolls, 10 wheats, salty rolls) not dated. V8 stated that facility follows first in first out (FIFO) policy and there should have to be a date on those bread to determine which to use first. Inside dry storage room at the back of the shelves was small particles that looks…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-04 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review the facility failed to maintain accurate records of usage and accountability, for 5 residents (R15, R26, R50, R93, and R214) receiving controlled substances on 2 of 5 medication carts reviewed for medication storage and labeling. Findings include, On 11/1/22 at 9:45 AM, during the narcotic reconciliation count with V25 (Licensed Practical Nurse) observed on the third-floor cart #1, Controlled Substance Check Form with missing signatures every day on two controlled substances check form sheets. R26, R50, R93, and R214 receives controlled substances from cart #1. V7 stated, There are two Controlled Substance Check Forms one for 8hr shifts and the other for 12-hour shifts. I'm not sure why they are both missing a lot of signatures. On 11/1/22 at 10:00 AM, during the narcotic reconciliation count with V26 (Licensed Practical Nurse) observed on the third-floor cart #2, Controlled Substance Check Form with missing signatures every day on two controlled substances check form sheets. R15 receives controlled substances from cart #2. V26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-04 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to label individual resident's insulin [NAME] with an open date, failed follow their policy to discard expired insulin and house stock medications, and failed follow pharmaceutical storage instructions to refrigerate unopened insulin in 2 of 5 medication carts reviewed for medication storage and labeling for 4 residents (R15, R57, R82, R213) in a sample of 43 residents. Findings include: On 11/1/22 at 10:45 AM, V25 (Licensed Practical Nurse) and surveyor inventoried the third-floor medication cart #1. Medications not labeled with an open date: R15's Humalog Insulin 100 units/ml R15's Lantus Insulin 100 units/ml R57's Lispro-Insulin 100 units/ml R82's Novolog Mix 70/30 Insulin 100units/ml R213's Lantus 100 units/ml-unopened in the cart with a Refrigerate label on vail. On 11/1/22 at 10:55 AM, V25 stated, Once the insulin is opened, we put an open and expiration date on the insulin vial. The insulin should be stored in the refrigerator until…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to date and store respiratory supplies per facility's policy for 6 (R7, R63, R71, R94, R100, and R163) of 6 residents reviewed and failed to ensure a urinary catheter storage bag was stored properly for 1 (R14) out of 1 resident reviewed for infection control and prevention. These failures have the potential to affect 7 residents (R7, R14, R63, R71, R94, R100, and R163) in minimizing risk of infections for a total of 25 residents in the final sample. Finding include: 1. On 11/01/22 at 11:19 AM, surveyor observed R63 sitting in chair at bedside with nasal cannula in R63's nose and oxygen being administered via oxygen concentrator. R63's oxygen tubing attached to nasal cannula was observed laying on the floor. Oxygen tubing was not dated. Humidification container filled with water was not dated. Surveyor did not observe a storage bag near oxygen concentrator or near R63. On 11/01/22 at 11:52 AM, surveyor asked V7 (Licensed Practical Nurse) if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-04 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review the facility failed to follow their policy to care plan a resident to self-administer an inhaler. Resident verbalized taking the medication more than what was ordered by physician. Failures include 1 out of 1 resident (R71) reviewed for self-administration of medication for a total of 25 residents in the final sample. Findings include: R71's medical diagnosis of Chronic Obstructive Pulmonary Disease (COPD) exacerbation on 8/2/2022. R71 brief Interview for mental status (BIMS) score dated 9/8/2022 was 15 that means R71 cognition is intact. On 11/03/2022 at 11:56 AM R71 was seen sitting at the edge of the bed with nasal cannula attached in his nares. R71 was alert and able to express his thoughts well. On the bedside table was an inhaler Albuterol Sulfate bluish gray colored. R71 was asked if he is using the inhaler. R71 said, I do it myself. I have been using that inhaler every day. Like 8 to 9 times a day even more. Anytime I need it, I used it. On 11/03/2022 at 12:15 PM V3 (Assistant Director of Nursing) stated that R71 is using…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility failed to follow a resident's (R86) preferences for getting out of bed for 1 out of a total sample of 25 residents. Findings include: On 11/01/2022 at 10:58 AM, R86 was lying in bed. R86 stated [R86] wanted to get up out of bed and into a chair. R86 stated [R86] wants to start getting up out of bed daily. R86 pressed the call button. On 11/01/2022 at 11:02 AM, V4 (Certified Nurse Assistant/CNA) answered R86's call light. R86 told V4 that [R86] wanted to get up out of bed every day. Surveyor conducted observations on 11/01/2022 at 11:16 AM, 11:34 AM, 11:51 AM, and 12:31 PM. R86 was in bed during listed observations. On 11/01/2022 at 12:37 PM, R86 remained in bed. R86 stated staff did not return to get [R86] out of bed. R86 stated staff did not inform [R86] as to why they were not getting [R86] up. R86 informed surveyor [R86] wanted to get up out of bed and sit in a chair. On 11/01/2022 at 12:48 PM, R86's call light was on. At 12:49 PM, V4 answered R86's call light. R86 told V4 that [R86] wanted to start getting up out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility failed to provide transfer assistance and repositioning to a dependent resident (R86) for 1 out of a total sample of 25 residents. Findings include: R86 is a resident of the facility with diagnoses including but not limited to hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, Parkinson's disease, bilateral primary osteoarthritis of knee and weakness. R86's Quarterly MDS (Minimum Data Set) dated 09/05/2022 documents in part that R86 requires extensive assistance with two plus persons physical assist for bed mobility and transfers. On 11/01/2022 at 10:58 AM, R86 was lying in bed on backside. R86 stated [R86] wanted to get up out of bed and into a chair. R86 stated [R86] needs staff assistance and mechanical lift for transfer. R86 stated the last time [R86] was out of bed has been a while. R86 stated staff did not get [R86] out of bed last week. R86 stated [R86] wants to start getting up out of bed daily. R86 pressed the call button. On 11/01/2022 at 11:02 AM, V4 (Certified Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-04 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to apply a resident's (R41) ordered splints/orthotics for 1 of 3 residents reviewed for splints/orthotics in a total sample of 25 residents. Findings include: R41 is a resident of the facility with diagnoses including but not limited to hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting right dominant side. R41's Annual MDS (Minimum Data Set) assessment dated [DATE] documents in part that R41 is cognitively intact and has impairment on one side for functional limitation in range of motion. On 11/01/2022 at 11:21 AM, surveyor entered R41's room for an interview. Observed R41's right hand contracted. R41 stated [R41] has a splint for the right hand but staff have not placed it on yet. R41 pointed to a blue, soft splint on the bottom shelf of [R41's] television stand. No other splint or orthotic to right upper or lower extremities. On 11/01/2022 at 02:14 PM, R41's right hand splint was not on. On 11/01/2022 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a functioning walker, failed to assess for fall risk and failed to care plan a resident for fall. These failures affected 1 out of 3 residents (R31) reviewed for accidents and hazards in a total of 25 residents in the final sample. Findings include: R31's medical diagnosis of Polyneuropathy. Minimum Data Set assessment dated [DATE], under Brief Interview for Mental Status documents that R31 has a score of 15. Indicating that R31 cognition is intact. Under functional status on the same assessment. R31 needs assistance during ambulation, bed mobility and transfers. On 11/01/2022 at 12:02 PM R31 was seen in her room with her walker in front of her. [NAME] has 4 wheels, 2 wheels in front and 2 wheels at the back. [NAME] also has a platform at the center where R31 can sit. R31 said, I have been requesting for a new walker since I first came here but nothing was given. Look at this. It does not have a brake. Unlike the right handle there…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-04 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide food in the appropriate form as prescribed by the physician's diet order for 1 resident (R110) out of 7 residents reviewed for nutrition for a total of 25 residents in the final sample. Finding include: On 11/01/22 at 11:00 AM, surveyor observed R110 sitting at the side of R110's bed looking at his (R110)'s lunch tray located on the side table next to the bed. R110's diet order on meal ticket read mechanical soft, NAS (No Added Salt). R110 was provided on this lunch tray the following items: ground fish, rice, black beans, strawberry dessert with whipped topping, and juice. R110 stated that he (R110) won't eat this food, look at it! and what is this? as R110 made a pointing gesture toward the ground fish on his (R110)'s lunch tray. Staff reported that they were already aware of R110 refusing his (R110)'s lunch tray and stated that a menu alternative from the kitchen had already been ordered for R110. At 11:20 AM, surveyor returned to R110's room and observed R110 eating a regular cheeseburger. Surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-12-08 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to update the Facility Assessment on an annual basis. This failure has the potential to affect all 101 residents residing in the facility. Findings include: The Facility Assessment Tool dated 12/04/2023 was provided to surveyor on 12/06/2023 by V2 (Assistant Administrator). On 12/07/2023, surveyor asked V1 (Administrator) to provide surveyor with the Facility Assessment Tool last updated prior to 12/04/2023. On 12/07/2023 at 10:48AM, V1 (Administrator) provided surveyor with a Facility Assessment Tool dated 10/31/2022. On 12/07/2023 at 11:09AM, V1 stated she began working at the facility on 10/30/2023 and was unable to find a Facility Assessment Tool that was updated within the required annual timeframe. V1 stated she updated the Facility Assessment Tool when she got the chance, which was on 12/04/2023. V1 states that the Facility Assessment Tool should be updated annually. The Facility Census dated 12/05/2023, documents that 101 Residents reside in the Facility. The Facility Assessment Tool, dated 10/31/2022, documents in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$65,572 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $40,352 — penalty dated 2025-10-18
- $25,220 — penalty dated 2025-07-25
- Medicare payment denial — starting 2025-03-28 for 11 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| NATHAN AND SHIRLEY ROTHNER FAMILY TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 07/01/2024 |
| AVENUE ASSOCIATES LLC | Organization | 5% OR GREATER MORTGAGE INTEREST | — | since 07/01/2024 |
| MASHIACH, YAACOV | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2024 |
| MASHIACH, YECHIEL | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2024 |
| DESAI, MANISH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2024 |
| ELKAIM, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2024 |
| SEPESSY, LAURA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2024 |
| KATZ, HAROLD | Individual | TRUSTEE OF THE SNF | — | since 07/01/2024 |
| ROTHNER, WILLIAM | Individual | TRUSTEE OF THE SNF | — | since 07/01/2024 |
CMS files one row per role, so the 16 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 94% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145828. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.