Landmark of Cicero Rehabilitation and Nursing Cent
5825 West Cermak Road, Cicero, IL 60804 · For profit - Limited Liability company · 485 certified beds · (708) 656-9120 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (32% vs 45% nationally) — better care continuity
- it’s on the federal Special Focus watch list for a persistent pattern of problems
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (63) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $52,195 in federal fines (most recent 2024-11-14)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | Not rated — CMS suppresses ratings for Special Focus Facilities |
| StaffingFrom payroll records (PBJ) | Not rated — CMS suppresses ratings for Special Focus Facilities |
| Quality measuresSelf-reported by the facility | Not rated — CMS suppresses ratings for Special Focus Facilities |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | Not rated — CMS suppresses ratings for Special Focus Facilities |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.2% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 8.6% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.2% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 84.3% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.7% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 3.3% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 14.7% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 90.5% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.7% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 10.0% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 87.8% | 21.7% | 17.1% | check this† — see note marked dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 27.6% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 28.5% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 13.9% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.78 | 2.02 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.60 | 2.22 | 1.80 | better |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 35.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 34 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 9% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.5%CMS range 6.3–16.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 35.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 58.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 38.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.3%CMS range 3.2–15.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.24 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 485 beds and averages 271.5 residents a day — about 56% occupied, or roughly 214 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 1.90 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 0.91 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 1.73 hrs/resident/day on weekends vs 1.96 on weekdays — 12% thinner on weekends. RN hours go from 0.56 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 32% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
63 citations, most serious first. The 14 most serious are shown; the remaining 49 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-11-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a cognitively impaired resident on an altered diet did not have access to a regular consistency sandwich. This failure resulted in R5 who was found choking and subsequently died. These failures resulted in an Immediate Jeopardy. The Immediate Jeopardy began on 10/12/24 when R5 experienced a choking episode and dying at the hospital on [DATE]. V1 (Administrator) was notified of the Immediate Jeopardy on 11/14/24 at 9:44 AM. This surveyor confirmed by observation, interview and record review that the Immediate Jeopardy was removed on 11/14/24; however, noncompliance remains at a Level 2 because additional time is needed to evaluate the implementation and effectiveness of the in-service training. The findings include: R5 is a [AGE] year-old male admitted to the facility on [DATE] with terminal illness under hospice services with diagnoses of frontotemporal neurocognitive disorder, dementia, diabetes, bipolar schizophrenia. Per facility assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-11-08 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to utilize appropriate CPI technique by using excessive force while attempting to deescalate resident's behaviors and failed to prevent a resident-to-resident physical assault. This affected four of four residents (R1, R4, R3 R5) reviewed for abuse. This failure resulted in R1 being forced to the ground during CPI and R1 sustaining a right tibial plateau fracture. This failure also resulted in R5 being struck in the face by R3 with a closed fist unprovoked. Findings include: 1.R1 is [AGE] years old with diagnosis including but not limited to Major Depressive Disorder, Bipolar Disorder, Post Traumatic Stress Disorder, Schizoaffective Disorder, and Restlessness and Agitation. R1 is 67 inches tall and 148 pounds on 10/5/23. R1's cognitive assessment dated [DATE] indicates he is cognitively intact. R1's Behavior assessment indicates he has suffered from hallucinations and delusions. On 11/1/23 at 11:10AM R1 was seen in the facility. R1 had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-11-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to follow physician referral orders for unilateral inguinal hernia. Failed to follow orders and schedule gastroenterologist appointment for rectal bleeding for six months. Failed to complete a comprehensive assessment after complaint of rectal bleeding, failed to test for occult stool. This affected one of three residents (R2) reviewed for quality of care. This failure resulted in R2 having a delay in evaluation of rectal bleeding and hernia repair surgery, from 4.14.23 to 10.19.23. On 10.19.23 R2 was sent to the local hospital to be evaluated, treated for hernia repair. R2 secondary diagnosis was diagnosed with 5.0 cm rectal tumor with metastasis to the regional lymph nodes, liver, and lungs. Findings include: R2 face sheet shows diagnosis of malignant neoplasm of rectum, cognitive communication deficit, weakness. On 11.1.23 at 2:38pm R2 observed in his room, resting in bed, R2 observed to be in good spirits, R2 said he had surgery, and he has staples in his stomach (abdomen). R2 said he has never refused to go for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-10-08 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to prevent an incident of resident-to-resident physical assault that resulted in injury and psychosocial harm to R2, as the facility failed to follow their abuse policy by preventing physical abuse for one resident as a result of a physical attack by a peer (R1). This failure resulted in R2 sustaining swelling and bruising to his left upper lip and right eye, along with a cut to the bridge of his nose and caused psychosocial harm to R2 as he verbalized fear and feeling scared of another peer attacking him, which makes him not feel safe at the facility. Findings include: On 10/07/2023 at 10:03 AM, observed R2 lying in bed at this time. Observed mild swelling and purple colored bruising to his left upper lip, a small, scabbed area to the bridge of his nose, and light purple-blue bruising to entire right eye area (upper and lower lids), noted several dried reddish brown colored stains to R2's pillowcase. Resident said that two nights ago…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-25 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure trauma screenings were documented as recommended and/or failed to conduct/document required abuse risk assessments per regulatory requirements for three of three residents (R1, R2, R3) reviewed for abuse/misappropriation of property.Findings include:R1's diagnoses include bipolar disorder and unspecified psychosis. R2's diagnoses include schizoaffective disorders. R3's (5/2/26) facility concern form states resident misplaced $40. R3's diagnoses include paranoid schizophrenia.On 6/23/26, the surveyor reviewed facility assessments via EMR (Electronic Medical Records) however required abuse risk assessments were not documented for R1, R2, and R3.On 6/24/26 at 11:16am, V2 (ADON/Assistant Director of Nursing) presented trauma screenings for R1, R2, and R3 - not abuse risk assessments (as requested) and stated they use the trauma screen for the abuse risk assessment. The trauma screening form was reviewed and states risk measure for likelihood for psychiatric, behavioral and/or physical symptomatology related to trauma -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure comprehensive care plans include risk for abuse with preventive interventions for three of three residents (R1, R2, R3) reviewed for abuse/misappropriation of funds.Findings include:R1 was admitted to the facility on [DATE] with diagnoses which include bipolar disorder and unspecified psychosis. On 6/8/26, IDPH (Illinois Department of Public Health) received allegations that R1 was a victim of misappropriation of property. On 6/23/26, R1's care plan was reviewed, however, risk for abuse and preventive interventions were excluded.R2 was admitted to the facility on [DATE] with diagnoses which include schizoaffective disorders. On 6/22/26, IDPH received allegations that R2 was a victim of physical abuse. On 6/23/26, R2's care plan was reviewed, however, risk for abuse and preventive interventions were excluded.R3 was admitted to the facility on [DATE] with diagnoses which include paranoid schizophrenia.R3's (5/2/26) facility concern form states…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-06 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a decision maker for a resident with severely impaired mental status. This failure affected one (R1) resident reviewed for residents' rights in the total sample of 4 residents. Findings include:R1's admission Record documented R1's diagnoses include but are not limited to epilepsy, bipolar disorder, and hypertensive heart disease. R1's contact information include only himself as responsible party. R1's census list documented R1 was initially admitted to the facility on [DATE].R1's (02/02/2026) Minimum Data Set documented, Section C. Cognitive Patterns. C0500. BIMS (Brief Interview for Mental Status) Summary Score: 03. Indicating R1's mental status as severely impaired. Section I: Active Diagnoses: Medically complex conditions, heart failure, hypertension, psychotic disorder and, schizophrenia.R1's (09/30/2025) Minimum Data Set documented, Section C. Cognitive Patterns. C0500. BIMS (Brief Interview for Mental Status) Summary Score: 03.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-04 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident's refusal of medications was care planned. This failure affected one (R2) resident reviewed for care plan in the total sample of 10 residents. Findings include:R2's admission Record documented that R2's diagnoses include but are not limited to bipolar disorder, restlessness and agitation, and anxiety disorder.R2's (02/10/2026) Minimum Data Set documented, Section C. Cognitive Patterns. C0500. BIMS (Brief Interview for Mental Status) Summary Score: 15., indicating R2's mental status as cognitively intact. On 03/02/2026 at 11:50am, R2 stated V3-Licensed Practice Nurse kept giving her the antipsychotic medication even though she informed her she was allergic to it. V3 told her she was going to document she was refusing the medication.On 03/03/2026 at 3:43pm, V3 statedR2 did not only refuse her antipsychotic medication, R2 also refused her anti-depressant almost every time she worked on her (R2) floor. V3 stated she was sure she informed the Social Service Department so she could counsel her.On 03/03/2026 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-08 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the dish machine had the correct concentration of chlorine to sanitize dishes, trays, and utensils; failed to ensure the floor of the dry storage room was kept clean and free of visible debris, mice droppings, and spilled grits. These failures have the potential to affect all 266 residents that receive oral food from the facility's kitchen. Findings include:On 1/5/26 after the entrance conference, V1(Administrator) presented the facility census as 266.On 1/6/26 at 2:56pm, V1 stated tall 266 residents receive oral foods from the kitchen and those who have gastrostomy tubes still eat kitchen food for pleasure feeding.On 1/5/26 between 10:05am and 10:20am during observation of the kitchen with V7(Dietary Manager), V7 stated the kitchen uses a low temperature dish machine with chlorine sanitizer. V7 showed the color code for the chlorine sanitizer. V7 dipped the test strip and found it to be less than 10 parts per million(ppm). V7 tested it the second and the third time dipping the test strip in different…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-08 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that 2 of 3 outside dumpsters garbage disposal were covered with the lids. This failure has the potential to harbor rodents which could cause infection and affect all 266 residents in the facility.Findings include:On 1/5/26 at 9:10am, 2 of 3 outside dumpsters were observed to be open without lids. On 1/5/26 at 11:10am during kitchen observation with V7(Dietary Manager), the same dumpsters were observed without covers. V7 stated leaving dumpsters open could cause rodents to come around the building, and the 2 dumpsters left open are mostly used by the Housekeeping and Laundry departments. V7 added she would notify their supervisors to remind staff to close the dumpsters. On 1/7/26 at 9:30am, V1(Administrator) stated she would speak with the laundry and housekeeping staff. V1 added, There's no reason to leave the dumpsters open because they have covers.Facility's policy and procedure manual titled Garbage and Refuse Disposal, dated 9/17/23, states: All garbage and refuse will be stored and disposed of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-08 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the facility assessment was developed in accordance with all required information. This failure has the potential to affect all 266 residents that reside within the facility. Findings include:Facility census (1/5/2025) documents in part that 266 residents reside within the facility. On 1/5/26 at 1:39pm, V17, Registered Nurse, was asked about the current (4th floor) staffing. V17 (Registered Nurse) stated, It's just 2 Nurse's, sometimes they (residents) have a CNA and sometimes they don't. V17 was asked if any of the 4th floor residents require assistance. V17 responded Most of them (residents) need supervision. On 1/6/25 at 1:17pm, V32 (Assistant Director of Nursing) was asked why there was not a CNA assigned to 4th floor on 1/5/26 (dayshift). V32 (Assistant Director of Nursing) stated she was unsure and stated, On 4th and 8th floor most of them are independent. We have psych techs and security cover those floors because of the behaviors. We want to schedule all the floors with a (1) CNA and on 3rd and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-01-08 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to have an effective pest control program to prevent and eliminate rodents/mice from the kitchen's dry storage area. This failure has the potential to affect all 266 residents in the facility. Findings include: Facility census (1/5/2025) documents 266 residents reside within the facility. On 1/5/26 at 10:26am during observation of the dry storage area of the kitchen with V7(Dietary Manager), the floor was observed with visible dirt, spilled dried grits, and about 22 pieces of mice droppings were observed on the floor by the wall under the bottom shelve. V7 was asked what kind of rodents' waste/droppings were on the floor; V7 stated, They are mice droppings. V20 (Regional Director of Operations) also observed the dry storage area. V20 stated the facility has problems with mice because the alley is very close to the kitchen (pointing at the left side that leads to the alley). V20 got a broom and dustpan and tried to sweep the droppings and stated the Pest control company comes regularly to the building. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-08 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure meals were served timely and failed to ensure dining room seating was available for four of 59 residents (R102, R108, R213, R241) in the sample reviewed for resident rights. Findings include:The facility meal-time schedule affirms the (4th floor) lunch is scheduled for 12:15pm-12:30pm.1.On 1/5/26 at 12:53pm, lunch was delivered to the 4th floor dining room via steam table. At 1:38pm V17 (Registered Nurse) affirmed R102, R108, and R241 had not received lunch. Most of the residents had completed their meal and had already left the dining room. R102, R108, and R241 had requested the alternate meal: hamburgers (per dietary cards). At 1:39pm, R241 inquired about lunch. V18 (Activity Aide) responded, We're waiting on hot burgers; they haven't come yet. At 1:45pm, hamburgers were delivered to the 4th floor dining room.2.On 1/5/26 at 1:25pm, R213 was served lunch on a tray at the steam table. He proceeded to carry the tray throughout the dining room to find a seat, however, no chairs were available. R213 stood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-08 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to identify maintenance concerns, failed to document maintenance concerns/repairs, and failed to repair damaged ceilings/heater, for 54 (4th floor) residents reviewed for home-like environment.Findings include:The (1/4/26) facility census includes 54 (4th floor) residents. The 4th floor is a men's unit.On Monday (1/5/26) at 10:26am, R213's (metal) baseboard heater was falling off and severely bent away from the wall. Surveyor asked about concerns with the heater in R213's room. V13 (LPN/Licensed Practical Nurse) stated, That I'm not sure. V13 subsequently inspected the heater and responded, I could call maintenance; it's bent its metal.On (1/5/26) at 10:38am, the 4th floor shower/bathroom was inspected; large gaping holes were observed in the ceiling of both showers. Surveyor asked about concerns in the shower. V13 (LPN) stated, It's a hole in the ceiling. Upon further inspection, a blanket and toilet paper were observed on the floor in the toilet stall. On (1/5/26) at 10:45am, the hinge on R40's closet door (to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 49 citations
- Potential for harm · Ecited before2026-01-08 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement comprehensive, person-centered, and individualized fall care plans for four residents (R2, R8, R230, R253) with a history of falls. These failures have the potential to affect four residents (R2, R8, R230, and R253) reviewed for care plans in the total sample of 59 residents. Findings include: 1.R2's face sheet documents, diagnoses that include but are not limited to fracture of right hand, all on same level from slipping, tripping and stumbling without subsequent striking against object, and dementia.R2's BIMS (Brief Interview for Mental Status) score, dated 10/14/25, is 14, which indicates R2 is cognitively intact.R2's Fall Risk Review, dated 2/19/25, documents a score of 13, which indicates R2 was at high risk for falls, and also documents, Does the resident have a history of falls within the last 3 months? Yes. R2's progress note, dated 10/08/25, documents, Resident (R2) c/o (complain) pain on her right wrist. Writer asked resident (R2) what happened, resident (R2) stated that she (R2) had fallen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-08 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide activities that are appropriate for the season. This failure affected one resident (R71) and has the potential to affect all 32 residents that reside within the 3rd floor dementia unit.Findings include:Facility census (dated 1/5/2026) documents 32 residents reside within on the 3rd floor.R71's admission record documents the following diagnoses: epilepsy, schizophrenia, schizoaffective disorder, bipolar disorder, cataracts, major depressive disorder, and asthma.R71's Minimum Data Set (12/10/2025) documents a Brief Interview of Mental Status (BIMS) summary score of 10, indicating R71 has cognitive impairment. R71's comprehensive activity assessment (9/9/2025) documents R71 is only oriented to self and has an active interest in listening to music. R71's quarterly activity review (12/10/25) documents R71 prefers to participate in activities in R71 room/the day room (dining room) and enjoys sitting listening to music.R71's care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-08 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were administered within regulatory requirements and failed to document medication administration timely for 8 of 59 residents (R24, R30, R88, R159, R245, R267, R276, R286) in the sample.Findings include:On (1/6/26) at 9:10am, surveyor stated the am medication administration will be observed. V27 (LPN/Licensed Practical Nurse) responded, I'm done already. V27 was asked how many residents V27 is currently assigned to. V27 replied, 31. EMAR (Electronic Medication Administration Record) was asked to be reviewed. V27 stated, I haven't signed it out yet. While reviewing the EMAR, R245 approached V27 and requested scheduled medications that were not received. R245's EMAR affirmed Aspirin, Folic Acid, and Divalproex Sodium were scheduled for 9am administration - none of which were documented as administered at this time. V27 was asked if R245's 9am medications were administered. V27 stated, No and proceeded to dispense R245's medications.On (1/6/26) at 9:30am, V30 (Registered Nurse) affirmed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-08 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were not accessible to unauthorized individuals, failed to ensure medication room doors were locked, failed to store medications in locked cabinets/refrigerators, failed to maintain the medication refrigerator temperature between 36F (Fahrenheit) to 46F, and failed to store refrigerated medications within the required temperature range. These failures have the potential to affect a total of 94 residents residing on 5th and 6th floors. Findings include:The 1/4/26 census includes 25 (5th floor) residents and 69 (6th floor) residents.On 1/7/26 at 1:58pm, the (5th floor) medication room was inspected with V31 (Licensed Practical Nurse). The medication room door was noted to be ajar. V31 was asked if the medication room door was locked. V31 stated, I thought I closed it; it normally slams. V31 entered the medication room without using a key. The 5th floor medication refrigerator was unlocked; a lock was not present. V31 was asked where the medication refrigerator lock was located. V31 responded,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-08 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure sufficient plates were available, failed to provide meals timely, failed to ensure hamburgers appeared palatable, failed to ensure steam table lids fit properly, and failed to maintain food temperatures within requirements to prevent food borne illness. These failures affect 54 (4th floor) residents. Findings include:The (1/4/26) facility census includes 54 (4th floor) residents. The facility meal-time schedule affirms the (4th floor) lunch is scheduled for 12:15pm-12:30pm.On (1/5/26) at 12:53pm, lunch (pot pie, mashed potato, rice, hamburgers, grilled cheese sandwich) was delivered to the 4th floor dining room via steam table. All the steamtable lids were notably bent on each corner and not insulating the food. On 1/5/26 at 1:00pm, the (4th floor) lunch had not yet been served but scattered clumps of pot pie and smeared mashed potatoes were noted atop of the steam table. The pot pie was still covered with plastic wrap, however, (3) serving scoops covered in clumped; pot pie, mashed potato, and rice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to conduct hand hygiene prior to passing meal trays for four (R7, R57, R181, R211) of 59 residents reviewed for infection control.Findings include: On 1/05/26 at 12:07pm, V14 (Rehab Aide) performed hand hygiene using hand sanitizer to both her hands, retrieved a tray of food from the steamtable, walked to the table R12 was sitting at, and served R12 the tray of food. V14 then walked back to the steamtable, did not perform hand hygiene, retrieved another tray of food from the steamtable, walked to the table R181 was sitting at and served R181 the tray of food. After serving R181 the tray of food, V14 went back to the steamtable, did not perform hand hygiene, retrieved another tray of food from the steamtable, walked to the table R7 was sitting at and served R7 the tray of food. After serving R7 the tray of food, V14 went back to the steamtable, did not perform hand hygiene, retrieved another tray of food from the steamtable, walked to the table R57 was sitting at and served R57 the tray of food. V14 then then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-08 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that the sixth-floor men's resident shower room and the eighth floor east wing community shower room were maintained in a clean and sanitary condition; and failed to cover an open electric wire on the wall of the eighth floor. These failures have the potential to affect 71 residents on the sixth floor and 37 residents on the east wing of the eighth floor, reviewed for sanitary and safe environment. Findings include: On 1/5/26 at 10:30am, V1 (Administrator) presented the facility census which shows there are 37 residents on the east wing of the 8th floor. On 1/5/26 at 10:58am during observation of residents on the 8th floor with V33 (LPN/Licensed Practical Nurse), the east wing community shower room was observed with the following: The last toilet stall which V33 stated was the handicapped toilet had malodorous liquid on the floor surrounding the toilet commode. V33 stated she was not sure if the toilet commode was leaking or if it was urine on the floor. There was a pervasive urine odor in the shower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-01-08 · tag F0924 — patternPut firmly secured handrails on each side of hallways.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to secure handrails within hallways used by residents. This failure has the potential to affect all 32 residents that reside on the 3rd floor.Findings include: Facility census (1/5/2025) documents 32 residents reside on the 3rd floor. On 1/5/2026 at 10:15 am, the handrail next to the bathroom and across from room [ROOM NUMBER] was unsecured, loose and able to be displaced over approximately 3 inches up or down. V38 (Licensed Practical Nurse) observed the loose handrail, affirmed it was loose and stated, It needs to be tightened. I'll let maintenance know. V38 explained the purpose of handrails is for safety and to assist residents with gait abnormalities. On 1/7/2026 at 12:13 pm, V8, Maintenance Director, affirmed the facility expectation is that handrails are secured and promptly fixed if there are any repairs needed. V8 stated handrails are affixed to the walls in common areas for resident safety and to assist anyone that may need it. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-08 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to accurately code Minimum Data Sets (MDS) in accordance with the Resident Assessment Instrument (RAI). This failure affected three residents (R9, R11, R71) reviewed for assessment accuracy in a sample of 59 residents. Findings include: 1.R71's MDS (Minimum Data Set), dated 9/10/2025 and 12/10/2025, item I6000, Schizophrenia, is coded No, indicating R71 does not have an active diagnosis of schizophrenia; R71 is taking antipsychotic medications on a routine basis; and S1200, Primary and Secondary SMI Diagnosis, 7-day look back period schizophrenia is indicated as a secondary diagnosis. R71's MDS (9/10/25) indicates R71 had hallucinations, delusions, Verbal behavioral symptoms directed towards others 1-3 days, Other behavioral symptoms not directed towards others (e.g., physical symptoms such as hitting or scratching self, pacing, rummaging, public sexual acts, disrobing in public, throwing or smearing food or bodily wastes, or verbal/vocal symptoms like screaming, disruptive sounds) occurred daily during the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure personal/hygiene care was provided to two of 59 dependent residents (R11, R40) in the sample reviewed for ADL care provided to dependent residents.Findings include: 1.R11's Minimum Data Set (11/5/2025) documents a Brief Interview of Mental Status (BIMS) interview should not be completed due to R11 being rarely/never understood, and R11 is dependent of staff for personal hygiene. On 1/5/2025 at 10:43 am, R11 was observed sitting in the dining room. R11's face/beard was covered with brown food particles, and food stains were observed on R11's shirt. R11's nails were long and R11's right thumb nail was approximately 1.5-2 cm long from the tip of the thumb, half the thumb nail was missing to the tip of the thumb and the nail appeared jagged and sharp. V38 (Licensed Practical Nurse) observed R11 and affirmedR11's nails needed to be trimmed and there was food on R11's face. V38 affirmed R11 needs assistance with activities of daily living. 2.R40's (12/22/20) care plan states resident has a self-care deficit.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure alarms were functioning properly, failed to implement fall prevention interventions, and failed to provide supervision for two of 59 residents (R17, R230) in the sample reviewed for safety.Findings include: 1.R17's diagnoses include autistic disorder, developmental disorder of motor function, and lack of coordination. R17's (11/7/25) functional assessment affirms partial to moderate assistance is required for sit to stand and chair/bed to chair transfers. R17's (4/21/25) care plan states resident had actual falls, interventions: self-releasing seat alarm belt. R17's (11/7/25) BIMS (Brief Interview Mental Status) determined a score of 15 (cognition intact). On (1/5/26) at 10:54am, R17 was seated in a wheelchair and an alarm box was observed behind the seat. V13 (Licensed Practical Nurse) asked R17 to stand up from the wheelchair; however, the alarm didn't sound. V13 was asked if R17's chair alarm was working. V13 stated, Nope, it's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-08 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to dispense the correct medication and failed to dispense the correct medication dose. There were 2 medication errors out of 25 opportunities, resulting in a 8% medication error rate. 1 resident (R24) in the medication administration sample was affected. Findings include:R245's POS (Physician Order Sheets) include (7/19/25) Folic Acid 400mcg (micrograms) one time a day and (10/9/25) Aspirin 81mg (milligrams) one time day (scheduled for 9am administration). On 1/6/26 at 9:12am, V27 (LPN/Licensed Practical Nurse) dispensed (chewable) Aspirin 81mg and Folic Acid (1,000mcg) in a cup and affirmed she was prepared to administer them to R245. V27 was asked about the Aspirin discrepancy. V27 inspected the container and stated, The chewable tablet? V27 was asked if chewable Aspirin was prescribed for R245. V27 responded, No. V27 was asked about the Folic Acid discrepancy. V27 inspected the container and replied, This is 1,000. The (undated) drug administration policy states medications are administered as prescribed, in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-08 · tag F0920 — isolatedProvide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to ensure adequate seating was available for one of 59 residents (R213) in the sample. Findings include:On (1/5/26) at approximately 1:25pm, R213 was served lunch on a tray at the steam table. He proceeded to carry the tray throughout the (4th floor) dining room to find a seat however no chairs were available. R213 stood in the dining room while holding the meal/tray and proceeded to eat half a grilled cheese sandwich before staff provided a chair.On (1/7/26) at 12:20pm, V8, Maintenance Director, was asked if the facility has enough chairs in each dining room V8 (Maintenance Director) stated, I would say yes. V8 was asked why the 4th floor dining room did not have enough chairs available for all the residents (on 1/5/26). V8 responded, Ma'am I couldn't tell you. If anyone needs extra chairs, we just bring extra chairs to the floor. The order of meals served policy (revised April 2022) states dining rooms that have open dining will serve the resident in a timely manner (after) being seated.
- Potential for harm · Dcited before2025-10-28 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to update one resident's falls care plan with new interventions to prevent or reduce the risk of further falls. This affected one of three residents (R1) reviewed for plan of care.Findings include: R1's falls care plan, initiated 3/18/25, notes R1 is not at risk for falls as evidenced by the following risk factors and potential contributing diagnosis: bipolar disorder with mood and/or behavioral disturbance. The only intervention noted: nursing staff will complete a fall risk assessment per facility fall protocol. This intervention was reviewed on 3/18, 6/23, and 9/22.There is not an at risk for falls care plan initiated prior to R1's fall or a high risk for falls due to actual fall care plan initiated post fall on 9/19/25.R1's falls report, dated 9/19/25, notes V4 (nurse) observed R1 on floor lying near table on stomach. R1 stated R1 moved away, another resident was going to touch R1, R1 took the other resident's coffee, and it spilled. Predisposing physiological factors include impaired memory, impulsive, agitated/anxious,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to effectively monitor/supervise residents in the dining room to prevent an avoidable accident. This affected one of three residents (R1) reviewed for supervision.Findings include:R1's medical record notes diagnoses including but not limited to generalized anxiety disorder, paranoid schizophrenia, drug induced secondary Parkinsonism, encephalopathy, psychoactive substance abuse with psychoactive substance-induced psychotic disorder with delusions, and strange and inexplicable behavior.R1's functional abilities assessment, dated 6/24/25, notes R1 requires supervision or touching assistance with walking 10 feet, 50 feet with two turns, and 150 feet.R1's fall risk review, dated 7/30/25, notes R1's fall risk score is 3; R1 is not at risk for falls.R1's fall risk review, dated 9/23/25, was completed for re-admission after hospitalization for a traumatic fall. R1's fall risk score is 3; R1 is not at risk for falls.R1's BIMS (Brief Interview of Mental Status) score, dated 7/2/25, notes R1's score is 10 out of 15. R1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-03 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain comfortable temperatures and failed to have a system in place to accurately take and record temperatures to ensure resident safety during extreme weather conditions. This failure has the potential to affect all 266 residents living in the facility.Findings include:On 7/1/2025, at 11:37 PM, temperature logs were reviewed for facility from April 7, 2025 - July 1, 2025. All temperatures recorded on logs ranged from 75 degrees Fahrenheit(F) - 81 degrees Fahrenheit in round numbers.On 7/1/2025, at 11:42 AM, V6, Assistant Maintenance Director, stated, We do daily temperatures in the morning and in evening. We have not had any temperatures out of range this year. The range is supposed to be 72-81 degrees. We had a town wide power outage I think it was last Sunday (6/22/2025). Temperatures were all good. It did not even last 10 minutes. Surveyor asked to accompany V6 to take temperatures on all floors. V6 took temperatures at various…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-06 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to serve lunch to residents in the dining room at the same time as other residents seated at the same tables. This affected four of four residents (R192, R195, R258, and R260) reviewed for dignified dining experience in a sample of 63. Findings include: On 6/4/25 at 12:30PM, lunch service started on 8th floor common dining room. Resident names were called and lunch trays were provided. At the completion of the tray line, R258, R260, R192, R195 all were not given lunch trays. R258 and R260 were present in the dining room and names were not called by staff. R258 and R260 lunch trays were found on cart by staff and given to the residents. On 6/4/25 at 1:14PM, R260 was served a lunch tray. On 6/4/25 at 1:16PM, R192 was served a lunch tray. R192 did not have a diet ticket. On 6/4/25 1:24PM, R258 was served his lunch tray. On 6/4/25 at 1:25PM, R195 was served a lunch tray. R195 did not have a diet ticket. Facility's dignity policy, undated, documents: Trays must be served in order at each individual table- residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-06 · tag F0552 — patternEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain and document consent for participation in a pharmacy program, which included taking medication (descovy) for human immunodeficiency virus (HIV) pre exposure prophylaxis for four (R117, R129, R256, R258) of four residents reviewed for resident rights. Findings include: 1. R117 was admitted to the facility on [DATE], with diagnoses of hypertension, kidney disease, and schizoaffective disorder. R117's Brief Interview for Mental Status score, dated 5/14/25, documents a score of 15/15, which indicates cognitively intact. R117's physician orders, dated 5/28/25, documents Descovy Oral Tablet 200-25 MG. Give 1 tablet by mouth every day shift related to encounter for HIV pre-exposure prophylaxis. On 6/6/25, medication descovy was observed on medication cart with V10 (nurse). R117's medication administration record for June 2025 documents R117 received Descovy on 6/2/25, 6/3/25, and 6/4/25. On 6/5/25 at 4:15PM, R117, who was alert and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-06 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Deficiencies at this level require more than one deficient practice statement. A. Based on interview and record review, the facility failed to conduct care plan meetings with residents and/or resident representatives quartely, and failed provide residents with an opportunity to participate in the development, review, and revision of their care plans. This failure affected six of seven residents (R9, R15, R149, R161, R211, and R255) reviewed for care planning in a sample of 63 Findings include: 06/04/25 at 09:17 AM, V22 (Social Service Coordinator) stated a care plan conference with resident and/or resident's family is held quarterly. V22 stated he has not spoken with R15's family as of yet. V22 stated the previous Social Worker for the third floor nursing unit was gone prior to his start date. V22 stated he was not aware of R15's family member's request to have R15 transferred to a facility closer to them. 06/05/25 at 11:45 AM, V24 (Social Services Director) stated care plan meetings are held quarterly and annually for all residents. V24 stated the MDS (Minimum Data Set) staff send…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-06 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide the lunch meal served from the steam table at a temperature of at least 125 degrees Fahrenheit. This failure affected the 10 of 10 ( R51, R79, R176, R186,R192,R195, R222, R256,R258, R260) residents on the eighth floor nursing unit. Findings include: According to the current resident census there are 10 resident residing on the eight floor nursing unit. ( R51, R79, R176, R186,R192,R195, R222, R256,R258, R260) On 6/4/25 at 12:30 PM, the lunch meal was observed on the eighth floor nursing unit. V23 (Dietary staff) was noted obtaining the following temperatures: regular diet: chuckwagon beef stroganoff at120 degrees, noodles were at 110 degrees, buttered cabbage at 120 degrees, hamburgers at 90 degrees. Mechanical soft diet: chuckwagon beef stroganoff at 110 degrees. After V23 checked the temperatures, V23 began serving the meal. V23 did not bring the food to the appropriate temperature prior to serving. 06/04/25 02:21 PM, V14 (Dietary Director) stated the food temperatures should be 125 degrees prior to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, this facility failed to ensure there was a call light cord attached to the call light switch on the wall for a dependent resident. This affected one of three residents R161 reviewed for call light accessibility in a sample of 63. Findings include: 06/03/25 11:40 AM, R161 was observed in bed. There was no call light cord attached to call light switch on wall. R161 stated she has to raise her bed up high and use her pillow to keep hitting the call light switch on wall behind R161's head of bed until it activates. R161 stated this has been going on for one month. On 6/3/25 at 12:45 PM, V34 (psychotherapist) stated today ,R161's BIMS (Brief Interview of Mental Status) score is 15 out of 15. V34 stated R161 has a good memory. On 6/3/25 at 11:55 AM, V3 (nurse) stated there is a binder kept at the nurse's station to document requests for maintenance. V3 held up the binder showing the last documented report to maintenance was June of 2024. V3 stated V3 called maintenance to notify of call light, but they must be busy because they have not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report an allegation of staff to resident abuse to the State Agency. This affected one (R170) of three residents reviewed for abuse policy and procedure. Findings include: On 6/5/25 at 9:30AM, the surveyor attempted to interview R170. R170 only said good morning, but would not answer any other questions. On 6/5/25 at 8:14 AM, V11, Registered Nurse/RN, said, The CNAs (Certified Nursing Assistants) told me (R170) was spitting and swearing at them. When I saw (R170), she was still agitated, and (R170) said the CNAs hit her. I asked the CNAs about it, and they said she does that, she make allegations about them. The next day, someone from administration called me to ask why I did not notify them, and I said it slipped my mind. V11 said he was aware the allegation needed to be reported to administration. On 6/5/25 at 9:13AM, V1, Administrator, said, These are all the abuse reportables for the facility. Upon review, the surveyor did not see a report for R170 dated 5/19/25. On 06/05/25 at 11:33 AM, V1 said, I did not report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, facility staff failed to accurately code a Minimum Data Set (MDS) for residents. This affected three of three residents (R98, R46, R269) reviewed for accurate assessment in the total sample of 63. Findings include: 1. R98's MDS (Minimum Data Set) section N medications denote high risk drug class, An X is documented denoting anticoagulant (warfarin, heparin, or low-molecular weight heparin). Number 2. Indication noted X noted for indication for all medications in drug class. Review of R98's physician order sheet showed there are no orders for warfarin, heparin, or low-molecular weight heparin. On 6/5/25 at 8:00 AM, V26 (MDS coordinator) said she coded section N incorrectly, she plans to submit a modification. 2. R46's diagnosis include Chronic Kidney Disease, stage 4, Dependence on Renal Dialysis. On 06/03/25 at 11:12AM R46 said, I have dialysis, I go there. R46's care plan identifies Diagnosis of renal failure and potential for complications related to dialysis. On 06/04/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to effectively monitor/supervise a resident with known history of wandering into other residents' rooms. This affected one of three residents (R255) reviewed for monitoring/supervision in a sample of 63. Findings include: 06/03/25 at 11:00 AM, R255 was observed entering R211's room and taking a pair of blue sweat pants from R211's belongings. R255 exited R211's room, and brought clothing item into her room and put with her belongings. R255 then entered R71's room and took an orange tee shirt from R71's drawer and put it on over her clothing. There were no staff monitoring R255. On 06/03/25 at 11:15 AM, R71 stated, (R255) does this all the time; coming in her room and taking her belongings. On 06/05/25 at 11:15 AM V6, Director of Nursing/DON stated the resident's care plan is expected to contain information on medications, health conditions, behaviors, and refusal of care. V6 stated R255 has a behavior of wandering into other residents' rooms. V6 was informed staff developed a hoarding care plan related to R255…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to serve double portions for one resident (R260) who was identified with a significant weight loss of 7.5 % in three months. This affected one of seven (R260) reviewed for significant unplanned weight loss This failure resulted in the R260 losing an additional unplanned five pounds in a month, and a total of 12.5% in six months. Findings include: R260 was admitted to the facility on [DATE], with diagnoses of major depression disorder, schizophrenia, autistic, anxiety, delusional disorder, and paranoid disorder. R260's weights: 5/5/25- 156.6 pounds 4/5/25 157.2 pounds 3/4/25- 161 pounds 2/5/25 168 pounds 1/28/25- 168.4 pounds 1/21/25- 169.8 pounds 1/14/25-170.4 pounds 1/5/25- 172.6 12/30/24- 172 pounds. R260's mini nutritional assessment, dated 4/7/25, documents malnourished. R260's progress note, dated 4/15/25, documents: NUTRITION: RD (Registered Dietician) WEIGHT REVIEW Value: 157.2 Vital Date: 2025-04-05; -7.5% change [ 8.9% , 15.4 ];…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-06 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the resident was free from unnecessary medications and with a diagnosis for the use of an anticoagulant. This affected one of one resident (R120) reviewed for unnecessary medications in the total sample of 63. Findings include: R120's face sheet shows diagnoses of unspecified dementia, bipolar disorder, schizoaffective disorder, zoster without complications, hyperlipidemia, tinea unguium, unspecified psychosis, dementia in other disease, screening for malignant neoplasm of prostate, fracture of orbital floor 5/8/2023), history of COVID 19, contact with and suspected exposure to COVID19, and acute kidney failure. On 6/3/25 and 6/4/25, R120 was alert; speech was not clear when attempt to interview about his medication. R120 was ambulating independently, transferring from bed independently, and transferring from surface to surface independently. R120's physician order sheet documents orders for heparin Heparin Sodium (Porcine) Injection Solution 5000 UNIT/ML(milliliter), Inject 1 milliliter subcutaneously every eight…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-06 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to check a resident's food allergy prior to meal service. This affected one of one residents (R192) reviewed for food allergies. Findings include: R192 was admitted to the facility on [DATE], with diagnoses of type II diabetes, asthma, and multiple sclerosis. Under allergies documents mushrooms. On 6/4/25 at 1:16PM, R192 was served a plate of beef stroganoff at lunch. R192 observed mushrooms in the sauce, and informed staff he was allergic to mushrooms. R192s diet ticket for 6/5/25 documents lunch chuck wagon beef stroganoff, with no allergy listed. Facility recipe for chuck wagon beef stroganoff, dated 6/4/25, documents: 10.5 pounds of fresh mushrooms On 6/5/25 at 1:53PM, V14(Dietary Manager) confirmed R192's diet ticket did not indicate documented food allergy. V14 said any food allergy would be documented on the dietary ticket to alert staff of any concerns. Facility diet orders policy, dated 9/2023, documents: food allergies and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-06 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain separation between clean and soiled equipment, and failed to ensure staff and residents were not sharing drinks to prevent cross-contamination. This failure affected three residents ( R68, R161, and R178) out of four reviewed for infection control in a sample of 63. Findings include: 1. R161's MDS (Minimum Data Set), dated 5/5/25, notes R161 is dependent on staff for toileting. R161 is frequently incontinent of bowel and bladder. On 6/3/25 at 10:50 AM, V18, CNA (Certified Nurse Aide), was observed providing incontinence care for R161. V18 donned gloves, provided bowel incontinence care, and with the same gloves, inserted four right fingers into a large multi-use container of petroleum jelly and scooped up some petroleum jelly and applied the petroleum jelly to R161's buttocks, then replaced lid on jar. Upon exiting room, V18 placed the jar in the clean linen cart with briefs and clean linen. On 6/5/25 at 12:45 PM, V35, CNA (Certified Nurse Aide) stated a barrier cream is applied to resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report a physical abuse allegation to the State Agency. This failure applied to one (R1) of three residents reviewed for abuse. Findings include: R1 is a [AGE] year-old female, who originally admitted to the facility on [DATE], and continues to reside in the facility. R1 has multiple diagnoses including but not limited to the following: COPD (Chronic Obstructive Pulmonary Disease), migraine, muscle spasms, anxiety, ADHD (Attention Deficit Hyperactivity Disorder), intervertebral disc degeneration, behavioral and emotional disorders, PTSD, insomnia, and dental restoration. R2 is a [AGE] year-old male, who originally admitted to the facility on [DATE], and continues to reside in the facility. R2 has multiple diagnoses including but not limited to the following: bipolar disorder, strange and inexplicable behavior, violent behavior, anxiety, brief psychotic disorder, and depression. On 4/30/2025 at 10:45AM, R1 said, One day last week, I was in the elevator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-01 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to thoroughly investigate an allegation of resident to resident physical abuse. This failure applied to one (R1) of three residents reviewed for abuse. Findings include: R1 is a [AGE] year-old female, who originally admitted to the facility on [DATE], and continues to reside in the facility. R1 has multiple diagnoses including but not limited to the following: COPD (Chronic Obstructive Pulmonary Disease), migraine, muscle spasms, anxiety, ADHD (Attention Deficity Hyperactivity Disorder), intervertebral disc degeneration, behavioral and emotional disorders, PTSD, insomnia, and dental restoration. R2 is a [AGE] year-old male, who originally admitted to the facility on [DATE], and continues to reside in the facility. R2 has multiple diagnoses including but not limited to the following: bipolar disorder, strange and inexplicable behavior, violent behavior, anxiety, brief psychotic disorder, and depression. On 4/30/2025 at 10:45AM, R1 said, One day last week,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to perform a blood glucose check on a diabetic resident that was reporting symptoms of a low blood sugar for 1 of 3 residents (R1) reviewed for quality of care in the sample of 3. The findings include: On 4/6/25 at 2:44 PM, R1 was seated in his wheelchair. R1 had bilateral above the knee amputations. R1 said he's had diabetes for a long time and knows when he feels off. R1 said usually his blood sugars run high, but on that morning (3/17/25) he felt weird. R1 described weird as feeling lightheaded and sweaty. R1 said he went to find the nurse and asked her to check his blood sugar because he thought it was low. R1 said the nurse (V9 - LPN) told him she was busy. R1 said he knew something was wrong, so he went to his room and called 911. R1 said he is a brittle diabetic meaning his blood sugar will be really high and then drop down really low. R1 said he didn't eat much dinner the night before and he thought that was why his blood sugar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure the treatment plans from an infectious disease practitioner and a dermatologist were implemented for a resident with a rash for 1 of 3 residents (R3) reviewed for quality of care in the sample of 13. The findings include: On 11/8/24 at 9:35 AM, R3 was sitting on the bed in his room. R3 lifted his shirt and he had multiple areas of small red spots on the front and back of his upper body. This surveyor was unable to visualize the rest of his body. R3 said that they itch at times. R3's Infectious Disease Consult Note from V21 (Infectious Disease Nurse Practitioner) dated 10/10/24 and 10/17/24 shows, Patient noted with disseminated, maculopapular rash on trunk and all 4 extremities Patient does report mild itching Discussed patient at length with ADON (Assistant Director of Nursing), discussed oral anti-fungal .Possible fungal in nature per my assessment Assessment/Plan: Disseminated Rash-recommend anti-fungal cream .Recommend Fluconazole (oral antifungal) 400 mg (milligrams) q (every) day x 14 days F/U (Follow-Up) with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-14 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure a resident was served a no concentrated sweets diet as ordered by the physician for 1 of 3 residents (R3) reviewed for therapeutic diets in the sample of 13. The findings include: R3's Facesheet shows a diagnosis of: diabetes mellitus with hyperglycemia. R3's Physician's Order Sheet shows a diet order dated 8/4/22 for: No Concentrated Sweets diet. On 11/8/24 during the noon meal, R3 was served a dessert of mandarin orange fluff. R3 consumed the dessert. The facility provided Diet Spreadsheet for 11/8/24 shows that residents on a CCHO (LCS) (Consistent Carbohydrate, Limited Concentrated Sweets) diet should receive mandarin oranges instead of mandarin orange fluff. On 11/8/24 at 3:03 PM, V16 (Dietary Manager) said that all residents should receive what is on the spreadsheet for each meal based on their ordered diet. V16 said that residents on a CCHO (LCS) diet should have received mandarin oranges for the noon meal because the fluff part of the mandarin orange fluff contains a lot of sugar. The facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to reassess a resident's right and privileges to go out on pass. This applies to 1 of 9 residents (R3) reviewed for resident rights in the sample of 9. The findings include: R3's face sheet shows he is a [AGE] year-old male admitted on [DATE] and re-admitted on [DATE]. R3's diagnoses include bipolar disorder current episode depressed without psychotic features, mood disorder due to physiological disorder with mixed features, and psychoactive substance abuse. On 7/12/24 at 9:45 AM, R3 was observed in his room. He said he used to have a green pass and was able to leave the facility. There was an incident when he violated the of the rules and was placed on restrictions for months. There are other residents who get in trouble, and they are able to resume their privileges a week later. R3 said he has spoken to V12 (Psychiatric Rehabilitation Service Coordinator) about his pass privileges, and she said we are working on it. They keep putting me off.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-12 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure resident funds were refunded after discharge to 1 of 3 residents (R1) reviewed for personal funds in the sample of 9. The findings include: R1's admission Record dated 7/12/24 shows R1 was admitted to the facility on [DATE] and discharged on 4/22/24 under Medicaid/social security. R1 has an emergency contact listed as his sister. R1's diagnoses include, but are not limited to, Chronic Obstructive Pulmonary Disease (COPD), schizoaffective disorder, joint pain, depression, insomnia and anxiety. On 7/12/24 at 10:58 AM, V15, Business Office Manager, said R1 has a balance in his account of $518.39 of which he is owed. V15 said R1's family sent him a $20 check which is part of the balance he is owed. V15 said R1 does not owe the facility any money. V15 said R1's money is still sitting in his account because she does not know where to send his money. V15 said no one has called to inquire about R1's money. R1's Resident Account Trust History covering the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-01 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review the facility failed to maintain an effective pest control program to support a sanitary environment and to enhance each residents' quality of life due to the continued presence of pests throughout the facility. This failure has the potential to impact all residents served by the dietary department. Findings include: On 01/29/2023 at 10:39 AM, entered kitchen for initial tour with V12 (Food Service Director) the following findings: At 10:41 AM, observed a large mechanical wooden (rat) trap near the inner entrance of the dry storage door beneath a shelving unit. Also observed a large opening to the lower portion of the wall to left of this wooden trap. At 10:43 AM, observed large rodent adhesive trap beneath a shelving unit on the opposite wall below a box of barbeque sauces and noted two small roaches adhered to this trap along with multiple small dark brown colored bugs adhered to all sides and throughout the adhesive trap with the presence of rodent feces on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-08 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviewed the facility failed to follow their abuse policy to report an alleged resident to resident physical assault. This affected two of four residents (R3, R5) reviewed for reporting abuse. Findings include: R3 is [AGE] years old with diagnosis including but are not limited to Schizoaffective Disorder, Psychosis, and Anxiety. R5 is [AGE] years old with diagnoses including but are not limited to Schizoaffective Disorder, Bipolar type, Conduct Disorder, On 11/1/23 at 1:17PM V3, Security, said R3 was using both fists, throwing punches. V3 said R3 was hitting R5 on his face. V3 said R5 just said stop but didn't do anything else. V3 said I took R3 to the desk with the nurse. V3 said R3 got to swinging on the other guy. V3 said I saw R3 hit R5 like 4 hits before we intervened. V3 said V2 assisted him with R3. On 10/31/23 at 10:45AM V2, Security, said I used Crisis Prevention Intervention (CPI) on R3 on Thursday (10/26/23). On 11/1/23 at 10:59AM R3 seen in his room but R3 would not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-08 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviewed the facility failed to follow their abuse policy and investigate an alleged resident to resident physical assault. This affected two of four residents (R3, R5) reviewed for investigating physical abuse. Findings Include: R3 is [AGE] years old with diagnosis including but are not limited to Schizoaffect Disorder, Psychosis, and Anxiety. R5 is [AGE] years old with diagnosis including but are not limited to Schizoaffective Disorder, Bipolar type, Conduct Disorder, On 11/1/23 at 1:17PM V3, Security, said R3 was using both fists, throwing punches. V3 said R3 was hitting R5 on his face. V3 said R5 just said stop but didn't do anything else. V3 said I took R3 to the desk with the nurse. V3 said R3 got to swinging on the other guy. V3 said I saw R3 hit R5 like 4 hits before we intervened. V3 said V2 assisted him with R3. On 10/31/23 at 10:45AM V2, Security, said I used Crisis Prevention Intervention (CPI) on R3 on Thursday (10/26/23). On 11/1/23 at 10:59AM R3 seen in his room but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-08 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their physician visits policy by not developing a treatment plan for a refusal of hernia surgery and the physician failed to document the resident refusal of treatment and services for a rectal bleed for approximately 8 months. This failure affected one of three residents (R2) reviewed for physician services. This failure resulted in R2 being sent to the hospital being diagnosed with 5.0 cm rectal tumor with metastasis to the regional lymph nodes, liver, and lungs. Findings include: On 11.1.23 at 2:38pm R2 observed in his room, resting in bed, R2 observed to be in good spirits, R2 said he had surgery, and he has staples in his stomach (abdomen). R2 said he has never refused to go for the surgery referral, he has never refused to have surgery for his hernia. R2 said he never refused to go to appointment to see why he had rectal bleeding. R2 said he wanted to know what was going on with him. R2 said he had blood coming from his rectum when he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-27 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to follow their resident rights policy to provide safety and good care for 1 of 3 residents (R4) reviewed for dental care in a sample of 13. Findings include: R4's admission record indicates a diagnosis of schizophrenia, asthma, seizures, and hypertension. R4's order summary report indicates R4 had a dental appointment on 3/7/2023 and a scheduled appointment on 11/3/2023 at 2pm. R4's care-plan indicated intervention to report any unusual symptoms or change of condition to the physician for further medical interventions. A dental appointment schedule dated 3/10/2023 that indicates R4 last dental appointment was canceled by the provider and no further appointment was scheduled. On 10/24/2023 at 2:50pm R4 was observed sitting in bed alert and orient (person, place, time) times three, R4 said I have a cavity in my mouth and opened her mouth for this writer to observe a dark area on a right back bottom tooth. The dental appointment I had in March was canceled and I cannot get the nurse to schedule another appointment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation interview and record review the facility failed to follow its' policy and procedure for Activities of Daily Living (ADL) Care by not giving residents routine daily and night care by a certified nursing assistant (CNA) for 1 of 3 residents (R6) reviewed for ADL care in a sample of 13. Findings include: On 10/24/2023 at 2:20pm R6 was observed with V8 (Nurse-LPN) in bed with his head laying on the bedside rails, without a gown on, and the smell of urine. V8 turned R6 to the side and observed R6 right side of head red from the bedside rails, bed pad wet and the bottom bed linen with yellow dried areas. On 10/24/2023 at 2:25pm V8 said R6 will reposition himself and lay on the rails, I don't know why he is wet he uses a urinal. The Bed linen should not be stained yellow, I'll have the certified nursing assistant to come and assist R6 now. On 10/24/2023 at 2:27pm V9 (Psychiatric Technician Monitor) said that R6 had not been assisted with care all shift. That her job is to monitor R6 to keep him from falling. On 10/24/2023 at 2:35pm V10 (Certified Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-28 · tag F0622 — patternNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to establish the rationale for transfers and discharges; failed to communicate and implement the discharge process accordingly for residents with mental illness and medical conditions. These failures affected 54 (R4, R7, R10 - R25, R28, R35 - R42, R45 - R54, R56 - R72) of 54 residents in the sample of 87 reviewed for transfers and discharges. Findings include: According to facility's admissions and discharge lists dated 07/14/23 to 09/14/23 and 06/29/23 to 09/21/23, the following residents were discharged to another long-term care facility: 07/24/23: R10, R50, R51 and R57. According to social service notes dated 07/24/23, R10, R50, R51 and R57 inquired about discharge to another facility. R10, R50, R51 and R57 were transferred to another facility the same day. During interview with R10 on 09/20/23 at 11:00 AM, he stated that he wanted to go home and not transferred to another facility. On 9/26/23 at 12:53 PM, V6, (Family Member) stated that she was notified of his (R57) discharge to another nursing facility. V6 continued,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-28 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to adequately notify the power of attorney and resident representative when transferring and/or discharging residents. This failure applied to eight (R11, R15, R16, R37, R54, R57, R58, and R61) of 87 residents reviewed for transfer and discharge. Findings include: Per facility census and resident face sheet, R11 was discharged from the facility on 8/30/23 to another long-term care facility and has a responsible party contact listed. On 9/20/23 at 10:58AM, R11 was interviewed regarding discharge. R11 said the facility asked me if I wanted to discharge to another nursing facility and within four hours I was discharged . It was so quick. I did not receive all my belongings and I would rather go back to the facility than be here. At 12:35PM, V10 (Responsible Party) was interviewed. V10 said I was told somehow that R11 was discharging to another facility. However, it was last minute, and I only found out when the discharge was taking place. I did not have a choice in the matter if R11 discharged . Per facility census and resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-28 · tag F0624 — patternPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to provide residents with sufficient preparation and orientation prior to transfer and/or discharge. This failure applied to eight (R10, R11, R15, R16, R18, R23, R36, and R37) of 54 residents in the sample of 87 reviewed for transfers and discharges. Findings include: According to facility's admissions and discharge lists dated 06/29/23 to 09/21/23 and 07/14/23 to 09/14/23, the following residents were discharged to another long-term care facility: According to social service notes dated 07/24/23, R10 inquired about discharge to another facility. R10 was transferred to another facility the same day. During interview with R10 on 09/20/23 at 11:00 AM, he stated that he wanted to go home and not transferred to another facility. Social Services notes dated 08/30/23 documented R11, R36 and R37 requested to be transferred to another facility; and were discharged the same day. On 09/20/23 at 10:58 AM, R11 stated during interview, They asked if anybody wants to go, and I raised my hand. Then they sent me here in four hours. I'd…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-28 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to provide residents with required bed hold notice upon transfer to the hospital. This failure applied to nine (R31, R43, R73, R74, R75, R76, R78, R79 and R80) of 16 residents in the sample of 87 reviewed for bed-hold policy. Findings include: According to progress notes, the following residents were transferred to the hospital: 07/06/23: R78 was sent to the emergency room due to acute respiratory failure. Bed hold notice dated 01/4/23. 07/11/23: R75 was transferred to the hospital due to altered mental status. Bed hold policy dated 07/29/22. 07/19/23: R74 was sent to the hospital for psychiatric evaluation. Bed hold notice dated 06/15/23. 07/21/23: R80 was sent out due to aggressive behavior and Stage 4 sacral ulcer. Bed hold policy dated 05/19/23. 07/23/23: R76 was transferred to the hospital due to failure to thrive. Bed hold notice dated 10/30/22. 07/24/23: R79 was sent out to the hospital for evaluation of wound on foot. Bed hold notice dated 05/11/23. 07/25/23: R73 was ordered to be sent out to the hospital for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-28 · tag F0661 — patternEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a completed and accurate discharge summary for residents upon discharge from the facility. This failure applied to 50 (R4, R10, R11, R12, R13, R14, R15, R16, R17, R18, R21, R22, R28, R35, R36, R37, R38, R39, R40, R41, R42, R45, R46, R47, R48, R49, R50, R51, R52, R53, R54, R56, R57, R58, R59, R60, R61, R62, R63, R64, R65, R66, R67, R68, R69, R70, R71, R72, R85, R87) of 87 residents reviewed for proper discharge. Findings include: On 9/18/23 at 11:35AM, V3 (Assistant Director of Social Services) was interviewed regarding discharge summaries. V3 said a discharge summary is done for residents that are on the [NAME] Program. For residents that are not on the [NAME] Program, we complete a discharge assessment as well as a discharge summary in the progress notes. On 9/18/23 at 1:27PM, V2 (Director of Nursing) was interviewed regarding discharge summaries. V2 said we only complete discharge summaries for residents that are under the [NAME] program. If…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-08-29 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to ensure comfortable room temperatures in resident rooms and common areas with room temperatures above 80 degrees Fahrenheit. This failure has the potential to affect all residents in the facility. Findings include: On 8-22-23 at 12:00 PM, surveyor and V5 (Maintenance Director) toured throughout the facility to check room temperatures. The front lobby was 78 degrees Fahrenheit (12:16 PM), 2nd floor smoke room was 84.7 degrees Fahrenheit (12:22 PM), room [ROOM NUMBER] was 89.7 degrees Fahrenheit (12:23 PM), 3rd floor nursing station was 86.3 degrees Fahrenheit (12:24 PM), 3rd floor dining room was 81.6 degrees Fahrenheit (12:25 PM), room [ROOM NUMBER] was 91.4 degrees Fahrenheit (12:28 PM), room [ROOM NUMBER] was 90.6 degrees Fahrenheit (12:30 PM), 4th floor nursing station was 88.8 degrees Fahrenheit (12:31 PM), 4th floor dining room was 85.6 degrees Fahrenheit (12:33 PM), room [ROOM NUMBER] was 90.3 degrees Fahrenheit (12:34 PM), room [ROOM NUMBER] was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-06-06 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to post Nurse Staffing Data available for residents and visitors. This failure has the potential to affect all 267 residents in the facility. Findings include: According to the CMS 671 form, dated 06/03/25, there are 267 residents in the facility. On 06/03/25 at 1:28 PM, surveyor went to the front desk looking for staff data sheet. None seen. V7, Security Director, said I'll ask. I don't see one, let me ask. On 06/03/25 at 1:43 PM, V7 presented the Nursing Staffing Data Sheet, dated 6/3/26, and said, It should be in the case, but it wasn't this morning. On 06/04/25 at 9:39 AM, posting, dated 6/1/25, in the case. On 6/5/25 at 10:35AM, posting, dated 6/1/25, in the case.
- No harm found · B2024-04-01 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow the menu and ensure residents received spiced peaches with the noon meal for all residents who receive meals in the facility. The findings include: On 3/30/24 the facility provided a Diet Type Report that shows 247 residents with diet orders. This dietary list showed 1 resident was NPO-nothing by mouth (R12), and one resident (R11) had an enteral feeding. On 3/30/24 at approximately 1:15PM, lunch was served on the 6th floor of the facility. R2 and R8 were sitting at a table in the dining room. R2 had pureed chicken and noodles, green beans on his plate, and 3 containers of nectar thickened liquids on his tray. R2 did not have any fruit on his plate or tray. R8 was eating chicken and noodles. He did not have any spiced peaches. Observations were conducted of various residents eating throughout the dining room. Their lunch trays consisted of chicken and noodles, green beans, and ice cream. No spiced peaches were observed. The dietary carts had multiple partially eaten plates of food. None of these…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$52,195 in federal fines across 1 penalty.
- $52,195 — penalty dated 2024-11-14
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GUBIN ENTERPRISES LIMITED PARTNERSHIP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | since 12/01/2015 |
| DIPAOLO, CARRIE | Individual | W-2 MANAGING EMPLOYEE | — | since 02/01/2022 |
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 94% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.2M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145850. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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