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Rivaya Care Of Des Plaines

9300 Ballard Road, Des Plaines, IL 60016 · For profit - Limited Liability company · 231 certified beds · (847) 294-2300 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602, F0610) — most recent Nov 2024Behavioral-health or dementia-care citations — no harm found (F0740, F0741)4 immediate-jeopardy citations$289,496 in federal fines3 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0610) — most recent Nov 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (48) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $289,496 in federal fines (most recent 2025-09-29)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (62%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
9375 W Church St, North Entrance · (847) 824-5165 · Call to confirm hours
Pharmacy
Cvs0.2 mi
2648 Dempster St · (800) 746-7292 · Call to confirm hours
Grocery
9360 W Ballard Rd · (847) 803-1090 · Call to confirm hours
Park
Dee Park0.4 mi
9229 W Emerson St · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.1%13.4%15.4%better
Long-stay residents who lose too much weight5.9%6.3%5.4%typical
Long-stay residents with a catheter left in their bladder1.1%0.9%0.9%worse
Long-stay residents with a urinary tract infection2.4%1.5%2.0%worse
Long-stay residents with depressive symptoms90.6%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.7%3.1%3.3%better
Long-stay residents whose ability to walk worsened16.1%14.3%16.1%typical
Long-stay residents on antianxiety or hypnotic medication20.3%18.3%18.9%typical
Long-stay residents given the seasonal flu vaccine89.7%91.8%95.3%typical
Long-stay residents with pressure ulcers14.5%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control17.9%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table14.8%21.7%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine33.7%63.1%79.4%worse
Short-stay residents rehospitalized after admission28.9%26.1%22.6%worse
Short-stay residents with an outpatient ER visit10.5%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days2.412.021.67worse
Long-stay outpatient ER visits per 1,000 resident days2.202.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

28.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 69 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

28.8%U.S. median 51.5%
Got home and stayed home
12.1%U.S. median 10.7%
Went back to hospital
36.8%U.S. median 56.6%
Met the expected recovery
0.18U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 36.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 18% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 40% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF28.8%CMS range 17.6–41.351.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.1%CMS range 9.4–16.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge36.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge42.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge28.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.1%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.2%CMS range 5.5–12.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.401.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.86
RN hours/ resident / day
0.67
LPN hours/ resident / day
1.81
Aide hours/ resident / day
3.34
Total nurse hours/ resident / day
0.55
RN hoursweekends
61.5%
Total nursing turnover
48.1%
RN turnover

How full it usually is: this home is certified for 231 beds and averages 106.1 residents a day — about 46% occupied, or roughly 125 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.34 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.86 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.81 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.86 hrs/resident/day on weekends vs 3.54 on weekdays — 19% thinner on weekends. RN hours go from 0.99 to 0.55 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 62% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

1
deficiencies at the latest standard inspection (2025-12-18)
5
at the previous standard inspection (2024-09-26)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

48 citations, most serious first. The 22 most serious are shown; the remaining 26 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-02-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to protect the resident's right to be free from sexual abuse by staff. This failure applied to one of one (R1) resident reviewed for sexual abuse and resulted in R1 being sexually abused by a facility CNA (Certified Nurse Aide). The Immediate Jeopardy began on 2/4/24 when R1 was sexually abused by a male facility CNA. V1 (Administrator) and V4 (Regional Director of Operations) were notified of the Immediate Jeopardy on 2/20/24 at 2:20PM. The surveyor confirmed by interview and record review, that the Immediate Jeopardy was removed on 2/21/24, but noncompliance remains at Level Two because additional time is needed to evaluate the implementation and effectiveness of the in-service training. Findings include: R1 is a [AGE] year old female, initially admitted to the facility on [DATE] with medical history that includes: anoxic brain damage, acute and chronic respiratory failure with hypoxia, acute and chronic respiratory failure with hypercapnia, history of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-02-23 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to have a system in place to prevent residents from potential abuse by staff after an allegation of staff to resident sexual abuse was made and while allegation was still pending investigation by law enforcement. This failure applied to one of one (R1) resident reviewed for sexual abuse investigation and has the potential to affect the 146 residents currently in the facility. The Immediate Jeopardy began on 2/14/24 when V5 (CNA) was allowed to return to work with no mitigating interventions put in place to protect residents from further abuse after V5 was identified as being a potential aggressor in an allegation of sexual abuse that is still under investigation with local law enforcement authorities. V1 (Administrator) and V4 (Regional Director of Operations) were notified of the Immediate Jeopardy on 2/20/24 at 2:20PM. The surveyor confirmed by interview and record review, that the Immediate Jeopardy was removed on 2/21/24, but noncompliance remains at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2023-10-18 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure one resident's airway (R18) was free of any obstruction and failed to perform effective bag-valve to tracheostomy resuscitation during a code blue. This failure resulted in R18's airway being obstructed with suction catheter tubing in her tracheostomy preventing adequate oxygenation for at least 7 minutes until Emergency services arrived when it was removed. This affected one of three residents reviewed for death. The Immediate Jeopardy began on [DATE] when R18 was not provided effective bag-valve-mask tracheostomy resuscitation. V1 (administrator) and V2 (director of nursing) were notified of the Immediate Jeopardy on [DATE] at 10:53AM. The surveyor confirmed by record review and interview that the Immediate Jeopardy was removed on [DATE], but noncompliance remains at Level Two because additional time is needed to evaluate the implementation and effectiveness of the interventions implemented. Findings include: R18 was admitted to the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2023-10-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to notify the physician of an acute change in condition on [DATE] and failed to immediately activate 911 for an acute change in condition. R7 was exhibiting lethargy, blue discoloration to fingertips, slow speech, glazed eyes, and a critically low sodium level. This affected one of three resident (R7) reviewed for change of condition, and emergency management response. This failure resulted in R7 being left unmonitored with a declining clinical status for over 14 minutes. R7 was found unresponsive without pulse/respiration by the local EMS team who initiated lifesaving interventions to include CPR. However, R7 expired. The immediate jeopardy began on [DATE] when R7 experienced an acute change in condition and the facility failed to monitor and failed to immediately activate 911. V1(administrator) and V2 (director of nursing) were notified of the Immediate Jeopardy on [DATE] at 2:44pm. The surveyor confirmed by record review and interview the Immediate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-09-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to follow fall policy related to prevention of falls and implementation of resident-centered fall interventions on a resident with cognitive impairment. This failure affected one (R1) of five residents reviewed for accidents and supervision and resulted in R1 falling while walking without staff assistance and sustaining a right intertrochanteric hip fracture with associated intramuscular hemorrhage.Findings include:R1 is a [AGE] year-old, male, originally admitted in the facility on 08/20/25 with diagnoses of End Stage Renal Disease; Unsteadiness on Feet; Other Abnormalities of Gait and Mobility; Atherosclerotic Heart Disease of Native Coronary Artery without Angina Pectoris.According to R1's census report, R1 was admitted in the facility on 08/20/25 and was discharged on 08/22/25. On 09/10/25, he came back in the facility and was considered new admission.MDS (Minimum Data Set) dated 09/19/25 documented R1 has memory problem and his cognitive skills for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to monitor and prevent a high risk cognitively impaired resident from sustaining a preventable fall, failed to provide fall preventative devices, failed to develop/implement a plan of care for residents at high risk for falls, and failed to educate staff on identifying and protecting residents from accidental falls. This failure affects 1 (R57) of 1 residents reviewed for falls in the sample of 28. R57 was admitted to the hospital with a left comminuted (multiple bone breaks) femur fracture with surgical intervention as a result of this failure. Findings include: R57 is a cognitively impaired resident with diagnoses including but not limited to End Stage Renal Disease, Major Depressive Disorder, Dependence on Renal Dialysis, Other Abnormalities of Gait and Mobility, Lack of Coordination, Long Term (Current) Use of Anticoagulants, Reduced Mobility, and Weakness. R57's MDS Minimum Data Set (Comprehensive Assessment) dated 05/24/24 documents a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-09-26 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to recognize, evaluate and manage pain for a 1 (R57) resident with severe cognitive impairment of 3 residents reviewed for pain management in the sample of 28 residents. This failure affected R57 receiving inadequate pain medication after an unwitnessed fall, and failure to thoroughly assess and monitor for further pain for over 48 hours until being emergently sent to the hospital for treatment of a femur fracture requiring surgical intervention. Findings include: R57 is a cognitively impaired resident with diagnoses including but not limited to End Stage Renal Disease, Major Depressive Disorder, Dependence on Renal Dialysis, Other Abnormalities of Gait and Mobility, Lack of Coordination, Long Term (Current) Use of Anticoagulants, Reduced Mobility, and Weakness On 09/25/24 at 02:25 PM, Surveyor inquired with V1 Administrator about R57's fall incident and report to IDPH Illinois Department of Public Health. V1 said, R57 fell during the daytime, and she complained of pain. X-ray was ordered, technician came the next…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to medically manage a brittle Type 1 diabetic by failing to follow physician orders in administering insulin orders and obtaining blood glucose levels; failed to administer anti-seizure medications for a resident with a history of seizure disorders; and failed to have a care plan in place for a resident with history of seizure disorders. This failure applies to 1 resident R1 of 3 residents reviewed for quality of care and resulted in the emergent transfer to the ER (emergency room) to receive immediate critical care for treatment and prevention of imminent life-threatening deterioration of dehydration, endocrine crisis, and metabolic crisis. Findings include: R1 is [AGE] years old admitted to the facility on [DATE] with diagnoses include but are not limited to Toxic Encephalopathy, Type 1 Diabetes Mellitus, Seizures, Chronic Respiratory Failure with Hypoxia, Tracheostomy, End Stage Renal Disease, Dependence on Renal Dialysis. On 07/30/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record reviews, the facility failed to implement intervention in preventing the development and worsening of pressure ulcers on a resident with physical and cognitive impairment. This failure applied to one (R36) of three residents reviewed for skin breakdown and resulted in R36's intact skin developing an unstageable pressure ulcer on the right buttock and right ischium; and Stage 3 pressure ulcer on the left ischium worsened into Unstageable. Findings include: R36 is a [AGE] year-old, male, initially admitted in the facility on 12/31/21 with diagnoses of Acute and Chronic Respiratory Failure with Hypercapnia; Human Immunodeficiency Virus (HIV) Disease; Nontraumatic Intracerebral Hemorrhage, Unspecified; Metabolic Encephalopathy; Schizoaffective Disorder, Depressive Type; Anxiety Disorder, Unspecified; Contracture of Muscle, Right Upper Arm and Contracture of Muscle, Left Upper Arm. Per MDS (Minimum Data Set) dated 08/16/23, under Section C, R36 has long and short-term…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review, the facility failed to provide an individualized program for supervision to prevent recurring falls for a resident and prevent a resident who is NPO from eating and drinking by mouth (R12), failed to ensure a proper system was in place for safe and secure transfers and failed to safely transport one resident (R124) while riding on the facility bus. This failure affected two residents (R12 and R124) of seven residents reviewed for accidents. R12 have had four falls since admission, was sent to the hospital after the last fall and returned to the facility with four staples to the right top forehead. R12 has been drinking his G-tube feeding, stealing, and eating food and is currently receiving antibiotic treatment for possible aspiration on food. R124 sustained two fractures to two of the right ribs during transfer. Findings include: 1. R12 is a [AGE] year-old male admitted to the facility on [DATE], with past medical history of acute respiratory failure unspecified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to monitor/supervise a resident requiring assistance in the shower room and failed to ensure effective fall prevention interventions were in place to prevent fall incidents. This affected 2 of 4 residents (R19, R2) reviewed for falls and fall prevention. This failure resulted in R19 being in the shower room, unmonitored, experiencing an unwitnessed fall sustaining a cervical spine fracture requiring immediate surgery. This failure also resulted in R2 having four falls in three weeks. Findings include: On 10/6/23 at 12:24pm, V30 (Nurse) said she was passing medications and overheard R19 reporting to staff at the nursing station that R19 fell in the shower room and bumped her head. V30 was unable to identify staff by name (agency, female, African American) R19 was talking to at time. V30 said R19 said R19 hit her head. Physical assessment completed no visible injuries but when V30 touched the right side of R19's forehead, R19 had pain. R19 had left or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-10-18 · tag F0777 — isolated
    Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to notify the physician of chest x-ray results for one resident (R7) out of three reviewed for diagnostic imaging. Findings include: On 9/26/23 at 3:30pm, V2 DON stated the outside diagnostic imaging company will fax results or upload results directly into this facility's computer system. V2 stated the nurse should communicate any pending x-ray results on the 24-hour shift report. V2 stated all the nurses should follow-up with pending results and notify the physician of the results when known. On 9/26/23 at 3:28pm, V46 (diagnostic imaging company representative) stated R7's chest x-ray result was faxed to this facility on 9/13/23 at 6:34pm. R7's chest x-ray results, dated 9/13/23, notes study limited by R7's suboptimal inspiration. Faint retrocardiac infiltrate could represent a small focus of pneumonitis. Correlate clinically. Follow-up chest radiographs recommended after medical management. Review of R7's POS (physician order sheet), dated 9/10/23, notes an order for a chest x-ray. There is no documentation found in R7's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement fall preventive measures for R1 who require floor mats next to bedside for safety precautions. This deficiency affects one (R1) of three residents reviewed for Falls prevention program. Findings include:R1 is a [AGE] year-old, alert and orientated to person, place and time, with the following diagnosis in part but not limited to: Chronic obstructive pulmonary disease, atherosclerotic heart disease of native coronary artery without angina pectoris, chronic combined systolic congestive and diastolic congestive heart failure, unspecified asthma, insomnia, epilepsy, unspecified, Chron's disease, muscle wasting and atrophy.Facility incident reported dated 3/31/26 documents unwitnessed fall episode. Resident noted on floor lying in supine position bleeding from head, staff applied first aid to head. Upon assessment R1 remains alert and oriented x 3 (person, place and time), neuro-checks within normal range. Vital signs stable. Small laceration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their Staffing Policy by not having the appropriate staff available to meet the needs of the residents resulting in a resident (R1) fall. This failure affected one (R1) of three residents reviewed staffing.Findings include:On 4/14/26 at 12:19PM, V9 (Certified Nurse Aide) said the facility was short staffed on 3/31/26 because the facility always has three certified nurse aides for the second floor and that day there were only two certified nurse aides on the floor. V9 said the nurse for R1 was not on the floor when fall occurred, returned after 911 paramedics arrived at facility. On 4/15/26 at 11:30AM, V2 (Director of Nursing) said due to last minute call off, they were short staff on 3/31/26 only had 2 certified nurse aids on the floor, but they were scheduled to have three certified nurse aids. On 4/15/26 at 1:25PM, V11 (Agency Nurse), said the nurse for R1 was not on the floor when fall occurred. V11 said that day on 3/31/26 the second floor only had two certified nurse aides and V11 was the nurse on the opposite…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure facility's daily nurse staffing information form posted at the front desk. This failure has the potential to affect 102 residents receiving care in the facility. Findings include:On 4/15/26 at 1:00PM, V10 (Receptionist) said the daily staff post last updated on 2/17/26, and stated it should be updated daily, said the person responsible for updating but has not been here.On 4/15/26 at 1:17PM, V2 (Director of Nursing) said that daily staff posting hours should be posted daily by staffing coordinator. V2 made aware the last daily staff posting was on 2/17/26. On 4/15/26 at 2:00 PM, V1 (Administrator) said the facility schedules staff based on the minimum required hours allowed, and it should reflect on the facility posting for daily staffing numbers. V1 said the daily staff posting hours should be updated daily and posted in front area, said he is aware the daily staff posting has not been updated since 2/17/26. V1 said there has been miscommunication on who is to update it since change of staff position…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure medications were administered as ordered by the physician for one of three residents (R3) reviewed for medication administration. Findings include:On 4/14/2026 at 12:40pm V12 (Nurse) observed administering medication. The electronic medication administration record on 4/14/2026 at 09:00 for R3's medications were not signed as administered.On 4/14/2026 at 12:44pm V12 and this writer observed R3 09:00am medications were not signed. V12 said, I was running late this morning I did not have a chance to sign out (R3's) medications. I know I should sign as I administer.On 4/15/2026 at 10:00am V2 (Director of Nursing-DON) said, I expect the nurses to sign out all medications as they are administered.A resident information document indicates R3 is alert and oriented two to three with forgetfulness, bed bound and dependent on staff. A diagnosis of dysphagia, cerebral infarction, dementia, hypertension, major depressive disorder. An order summary report dated 4/15/2026 for cholecalciferol 1000 units two tabs daily,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and record review the facility failed to implement medication self-administration policy affecting 1 of 3 (R1) residents reviewed for medication administration.Findings Include:On 3/5/2026 at 11:00AM during observation, two insulin pens (Lantus and Lispro) and Acetaminophen 325mg bottle were on top of R1's bedside table. Insulin pens and Acetaminophen bottle were not labeled. R1 said staff are aware of the medications at bedside. During the interview R1 said she's not able to self-administer insulin since she returned from hospitalization on 2/25/2026 because her hands are weak, but she was self-administering insulin and checking blood sugar before. R1 stated she's self-administering Acetaminophen/Tylenol now and facility is aware of it. On 3/5/2026 at 11:20 AM, V5 (Registered Nurse) said medications should not be left at bedside. If residents can self-administer, there should be an order and assessment. Orders reviewed with V5 and no order for self-administration for any medications was noted.On 3/5/2026 at 11:23 AM, V3 (Assistant Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and record review the facility failed to ensure medications were safely stored, affecting 1 of 3 (R1) residents reviewed for medication storage.Findings Include:On 3/5/2026 at 11:00AM during observation, two insulin pens (Lantus and Lispro) and Acetaminophen 325mg were on top of the bedside table. Insulin pens and Acetaminophen bottle were not labeled. Insulin pens and bottles did not have an identification such as resident name, date opened and discard date. R1 said staff are aware of the medications at bedside.On 3/5/2026 at 11:20 AM, V5 (Registered Nurse) said medications should not be left at bedside. Medications should be labeled with name, date open and discard date.On 3/5/2026 at 11:23 AM, V3 (Assistant Director of Nursing) said medications should not be stored at bedside. Medications should include clear labeling. Review of R1's admission record date of 1/30/2025. Diagnosis information includes type 2 diabetes mellitus without complications. Order summary report read order date 12/9/2025 Acetaminophen Oral Tablet 325 MG (Acetaminophen), Give…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-18 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and policy review, the facility failed to ensure staff donned required personal protective equipment (PPE) prior to entering rooms of residents on Enhanced Barrier Precaution (EBP) transmission-based protocol for four (R52, R100, R47, R54) of four residents reviewed for infection control is a sample of 42. This failure had the potential to expose residents and staff to the transmission of infectious agents.R52 is a [AGE] year-old male who originally admitted to the facility on [DATE] and continues to reside in the facility. R52 has multiple diagnoses including but not limited to the following: encounter for attention to gastrostomy, tracheostomy status, dependence on respirator [ventilator] status. R52 is on Enhanced Barrier Precautions (EBP) transmission-based protocol R/T Trach, Vent, G-tube, Urinary catheter, Hx CRAB.R100 is a [AGE] year-old male who originally admitted to the facility on [DATE] and continues to reside in the facility. R100 has multiple diagnoses including but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-25 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to follow maintenance work orders policy by not providing a home-like environment by not implementing an effective remedy, within the expected timeframe, to fix a broken toilet. This failure affected 1 (R1) of 3 residents reviewed for Furnishings / Equipment Not maintained.On 11/25/2025 at 10:19 AM R1 stated he notified housekeeping department, maintenance, social worker, and the administrator on October 6, 2025 that R1's toilet broke and if flushed leaks in his room. R1 stated he reported the malfunctioned toilet to the housekeeping department, maintenance director, social worker, and the administrator. R1 stated it has still not been resolved.On 11/25/2025 state agency observed a broken toilet (at the base of a manual flush valve), with no handrails attached. The toilet bowl had more than half full of yellow urine and was filthy. A transparent garbage bag halfway covering the toilet bowel. R1 stated he tried covering the toilet bowl because of the odor.On 11/25/2025 V1 (Assistant administrator), V2 (Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-22 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to notify resident's representative of discharge planning, orders, and arrangements for post-discharge care for one resident (R1) out of three residents reviewed for representative notifications. Findings include: R1 is a [AGE] year-old resident admitted to the facility on [DATE] to 5/22/2025 with diagnoses including but not limited to: anemia, chronic obstructive respiratory disease, heart failure, cocaine abuse, and anxiety disorder. On the (MDS) Minimal data Set assessment of 5/17/2025 Section C the BIMS (Brief Interviewed Mental Status) score was 14/15 and indicates cognitive intact. On MDS of 4/4/2025 GG Section Functional Abilities indicates R1 can wheel 150 feet: Once seated in a wheelchair/scooter, the ability to wheel at least 150 feet in a corridor or similar space independently. R1 can walk 150 feet: Once standing, the ability to walk at least 150 feet in a corridor or similar space with setup or clean-up assistance - helper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to identify and report an allegation of sexual abuse to the facility's abuse prevention coordinator and further to regulatory state agency for one of four (R1) residents reviewed for abuse in the sample of four. Findings include: R1 is a [AGE] year-old female admitted to the facility with diagnosis including but not limited to End Stage Renal Disease; Cerebral Infarction Due to Unspecified Occlusion Or Stenosis Of Left Posterior Cerebral Artery; Depression; Borderline Personality Disorder; Suicidal Ideations; Bipolar Disorder; Torsade De Pointes; Pulmonary Hypertension; Cocaine Abuse; and Major Depressive Disorder. On 06/03/2025 at 12:12 PM R1 said, I was sitting in the hallway, in my wheelchair and I had a stuffed animal (the lion) in my lap. R2 came up to me, complemented my stuffed animal, and asked if he could touch it. I lifted the stuffed animal for R2 to see, but R2 reached out towards my private part and touched my private part instead. I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · Ecited before2025-04-09 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure ongoing assessment, monitoring is implemented to identify new skin impairment to resident who is at risk and to notify physician for appropriate wound treatment. The facility failed to follow wound care treatment as ordered by physician. The facility failed to update wound care plan for newly identified wound and notify the family member. The facility failed to follow manufacturer recommendation in using low air loss mattress. This deficiency affects all four (R2, R3, R4, R5) residents reviewed for Pressure ulcer/Wound Prevention and Treatment Management. Findings include: 1. On 4/8/25 at 9:48AM, V9 family member complaint of facility providing improper wound care to R2. On 4/8/25 at 10:12AM, Reviewed R2's medical records with V5 Wound Care Nurse (WCN) and V4 Infection Preventionist (IP). R2 was admitted on [DATE] with diagnosis listed in part but not limited to Type 2 Diabetes Mellitus with hyperglycemia, Unstageable Pressure ulcer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-23 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to verify and obtain one resident's (R1) state guardian information. This failure resulted in the facility failing to notify the correct guardian and obtaining consent from resident's family for one of three residents reviewed for social services. Findings include: R1 was admitted to the facility on [DATE] with a diagnosis of respiratory failure, tracheostomy, dysphagia and substance abuse. R1's face sheet dated 1/14/25 documents under contacts: V4 (R1's family) as emergency contact one. V8 (state guardian) listed as third contact. R1's admission paperwork dated 11/19/24 documents: V8 as legal guardian with different phone number listed when compared to R1's face sheet. On 1/21/25 at 11:56AM, V3 (R1's state guardian) said they have not been notified of any concerns, consents, hospitalization for R1 since admission to the facility in November. On 1/23/25 at 12:35PM, V3 said although a person is assigned to a resident all agents can act on the behalf of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-13 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an enteral feeding was administered as ordered for three (R5, R10, R12) of six residents reviewed for enteral feeding in the sample of 14. This failure resulted in R10 sustaining insidious weight loss of seven pounds in one month. Findings include: 1. On 12/13/24 at 10:28 AM, R10 was in bed sleeping with an enteral feeding connected and running at 60 ml/hr. On 12/13/24 at 11:50 AM, R10 was in bed with an enteral feeding connected and running at 60 ml/hr. On 12/13/24 at 12:50 PM, V5 Registered Nurse reviewed R10's orders and said R10's enteral feeding should be Glucerna 1.5 running at 65 ml/hr. V5, with this surveyor, observed R10's enteral feeding running at 60 ml/hr. V5 said this rate is wrong and changed the rate to 65 ml/hr. V5 said R10 is NPO (nothing by mouth) and is tube fed only. R10's Physician Orders dated 6/13/24 shows, NPO diet and an order dated 6/24/24 for Enteral Feed Order one time a day for nutrition Glucerna 1.5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow physician order in providing wound treatment. The facility failed to implement wound prevention management. The facility also failed to follow manufacturer recommendation in using low air loss mattress for resident with multiple stage 4 pressure ulcers. This deficiency affects all five (R1, R4, R5, R6 and R7) residents reviewed for Wound care management. Findings include: On 11/12/24 at 11:28AM, Observed R1 lying in bed with tracheostomy connected to oxygen. He has gastrostomy feeding and indwelling catheter. He has low air loss mattress (LAL). V5 WCN (Wound care nurse) was preparing wound care to R1 assisted by V7 Wound Tech and V8 CNA (Certified Nurse Assistant). Observed folded bath blanket in quarters and flat sheet over the LAL mattress. R1 wearing disposable brief. V5 said, R1 should only have flat sheet over the mattress. V8 CNA said, she did not put it, it was from the night shift. V6 LPN said, he did not notice the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect the resident from unwelcome physical touch of another resident to her shoulder. This deficiency affects one (R3) of three residents reviewed for Abuse prevention Program. Findings include: On 11/12/24 at 12:20PM, Observed R2 sitting on bed in his room. He is alert and oriented, able to express himself. He denied complaint allegation of R3. He refused to talk about the allegation. On 11/12/24 at 12:32PM, Observed R3 receiving dialysis treatment monitored by V12 Dialysis Nurse in the dialysis room. R3 was sleepy and refused to be interviewed. On 11/12/24 at 1:38PM, V1 Administrator denied complaint allegation of R3 that R2 touched R3's left breast in the elevator. V1 said, their final investigation of facility reported incident revealed that on 10/25/24 after lunch time, both R2 and R3 were together in the elevator. Both are able to use and operate the elevator for transport, no other person was in the elevator when the incident happened. Both…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement fall precaution interventions for two (R3, R4) residents identified as a fall risk in a sample of three residents reviewed. Findings include: 1. On 10/27/2024 at 10:32AM, R3's bed observed to not be in the lowest position. R3 observed in a supine position with head of bed elevated at 45 degrees. R3's bed observed in a high position that reaches surveyor's mid upper thigh measuring approximately 2 feet, 8 inches in height. R3's floor mats were also observed leaning against a wall underneath R3's window in R3's room. R3 observed with a tracheostomy in place. R3 is verbally able to make his needs known. R3 stated he does not remember the last time he fell. On 10/27/2024 at 10:53AM, V2 (Licensed Practical Nurse/LPN) stated she is the nurse responsible for caring for R3. V2 observed R3's floor mats were not in place and R3's bed was not in the lowest position. V2 stated R3 is at high risk for falls and is supposed to have floor mats…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow manufacturer's instructions for the proper operation and functioning of the facility's pressure relieving air mattresses for 4 residents (R54, R18, R41, R121) in the sample of 28 reviewed for pressure ulcer prevention and management. Findings include: 1. R54 is a cognitively impaired [AGE] year old with multiple pressure ulcers to the sacrum, buttocks, and posterior head. On 9/23/24 at 10:30 AM, R54 was observed in bed asleep on top of a specialty air mattress prescribed by the physician. The air-mattress was observed on static mode and did not provide the alternating pressure needed to intermittently off-load pressure from R54's wounds. The weight setting on the air-pump was set at 80 lbs. According to R54's most recent weight was 103 lbs. indicating the air-mattress was under-inflated. 2. R18 is a [AGE] year old male admitted to the facility on [DATE] with diagnosis including but not limited to Chronic Respiratory Failure,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy on incident reporting within twenty-four hours of an unwitnessed fall with serious harm or injury to a resident to IDPH Illinois Department of Public Health and provide a final summary completed within 7 days. This failure applies to one (R57) of 1 resident reviewed for reporting of falls. R57 was admitted to the hospital with a left comminuted (multiple bone breaks) femur fracture with surgical intervention. Findings include: R57 is a cognitively impaired resident with diagnoses including but not limited to End Stage Renal Disease, Major Depressive Disorder, Dependence on Renal Dialysis, Other Abnormalities of Gait and Mobility, Lack of Coordination, Long Term (Current) Use of Anticoagulants, Reduced Mobility, and Weakness. R57's MDS Minimum Data Set (Comprehensive Assessment) dated 05/24/24 documents a brief interview for mental status score of 4 out of 15. A score of 0-7 indicates severe cognitive impairment. On 09/25/24 at 02:25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify physician of abnormal results for urinalysis in a timely manner for 1 (R125) of 3 resident reviewed for laboratory services in the sample of 43. Findings include: R125 is a [AGE] year old male, admitted to the facility on [DATE] with diagnosis including but not limited to Hemiplegia, Heart Failure, Retention of Urine, and Urinary Tract Infection. On 09/23/24 at 12:29 PM Surveyor observed R125's urinary bag and urinary catheter tube. Urine noticed to be dark yellow and slightly cloudy. On 09/25/24 at 12:09 PM Surveyor interviewed V6 (Registered Nurse) who stated the following, I work with R125 today. We completed urinalysis with urine cultures couple of weeks ago due to R125 complaining of burning upon urination. I got the order, collected the urine sample, and received an order for an antibiotic based on the abnormal urine results. If there is a pending lab order, nurses check on an ongoing manner throughout their shift. If the lab result is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to follow their abuse policy by not protecting a resident from abuse and/or preventing a physical assault in 2 separate incidents on the same day for 2 (R5, R6) of 4 residents reviewed for abuse. Findings include: Facility reported incident final investigation report with send date of 02/09/2024 indicated that at about 2:52 PM on 02/07/2024, V1 (Administrator) received notification indicating there was a resident to resident altercation on the first floor, involving R5 and R6. While in the activity room on the first floor, R6 was watching television when R5 came over. Both residents had an argument about the television show and they each snatched the remote control. R6 then threw an object (Wii console) towards R5. Both residents were immediately separated and redirected. R5 resides on first floor and R6 resides on the third floor. During smoke time, R6 went down to the first floor and heard R5 threatening to press charges. R6 grabbed the wet floor sign…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-02 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide adequate nutrition by not following dietary order for 2 of 3 residents (R7, R13) reviewed for nutrition in the sample of 13. This failure has a potential to affect all 28 residents on NAS (No Salt Packet on Tray) diet. Findings include: 1. R7 is a [AGE] year old male admitted to the facility on [DATE] with diagnosis including but not limited to Major Depressive Disorder; Bilateral Primary Osteoarthritis of Hip; Alcohol Dependence; Adjustment Disorder with e Depressed Mood; Chromic Kidney Disease, Stage 3; and Type 2 Diabetes Mellitus. According to R7's MDS (Minimum Data Set) assessment dated [DATE] under section C, R7 has BIMS (Brief Interview of Mental Status) score of 15 indicating intact cognition. R7's dietary order dated 10/27/2023 reads in part, NAS = No Salt Packet on Tray diet. Regular Texture, Thin Consistency, for requests double portions. 2. R13 is a [AGE] year old female admitted to the facility on [DATE] with diagnosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy to ensure one resident received two showers per week. This affected one of three (R15) residents reviewed for showers. Findings include: R15 who was admitted to the facility on [DATE] with a diagnosis of multiple sclerosis, tremors, muscle weakness and adult failure to thrive. R15 brief interview for mental status score dated 12/29/23 documents a score of 15/15 which indicates cognitively intact. On 1/19/24 at 1:47Pm, R15 who was alert and oriented at time of interview said he has not been getting his showers 2 times a week because staff do not have enough time or are short staffed. R15 said he received a shower on Tuesday but not on Saturday (1/13/24) and its ongoing issue. R15 said he feels gross when he is not able to shower or misses a shower. R15 said he does not want to be around people because he feels sweaty and dirty. On 1/24/24 at 2:52pm, V1 (regional director) said residents are scheduled for showers two times a week.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-11-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policy on the use of hair restraints, failed to obtain the appropriate sanitation level in the three compartment sink for dish washing, failed to label and date opened food in the freezer, failed to sanitize the thermometer when obtaining food temperatures, failed to perform hand washing, failed to keep food dispensing cups covered, failed to follow standardized recipes and food preparation directions. This failure has the potential to affect all 121 residents who receive meals from the kitchen. Findings include: On 11/06/23 at 10:10 AM, V29 [NAME] has a full beard and is not wearing a beard guard in the food preparation area. V29 [NAME] was asked why he wasn't wearing a beard guard. V29 said, Oh, not sure. V28 Dietary Manager said, He should be wearing the beard guard. At 10:16 AM, V6 Dietary Aide tested the three compartment sink for dishwashing at 100 ppm using a sanitizer test strip. The strip was yellow in color. V6 said, It's ok. V28 Dietary Manager said, It should be 200. The sanitizer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-09 · tag F0740 — failed to provide behavioral / mental-health care — pattern
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to follow their policy and procedures for treatment and services of mental/psychosocial concerns by not performing social service history/behavior assessments quarterly and by not providing sufficient psychosocial/behavioral services for residents with multiple mental health diagnoses that require psychosocial/behavioral health services. This failure applies to four of four residents (R12, R29, R50, and R121) reviewed for mood and behavior. Findings include: 1. R12 is a [AGE] year-old male with a diagnoses history of Bipolar Disorder, Schizophrenia, Anxiety Disorder, Alcohol Abuse, COPD, Tracheostomy, and Generalized Weakness who was admitted to the facility 09/11/2023. On 11/08/23 at 03:00 PM R12 observed with a trach and unable to verbally communicate clearly. R12 indicated by nodding his head left and right he was not being seen regularly by social services and not offered counseling or group therapy. R12 indicated by nodding his head up and down he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-09 · tag F0741 — failed to have staff trained for behavioral health — pattern
    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to follow their policy and procedures for treatment and services of mental/psychosocial concerns by not ensuring there is enough staff to meet the needs of residents who require these services. This failure applies to four of four residents (R12, R29, R50, and R121) reviewed for mood and behavior. Findings include: 1. R12 is a [AGE] year-old male with a diagnoses history of Bipolar Disorder, Schizophrenia, Anxiety Disorder, Alcohol Abuse, COPD, Tracheostomy, and Generalized Weakness who was admitted to the facility 09/11/2023. On 11/08/23 at 03:00 PM R12 observed with a trach and unable to verbally communicate clearly. R12 indicated by nodding his head left and right he was not being seen regularly by social services and not offered counseling or group therapy. R12 indicated by nodding his head up and down he would like to be seen more often by social services and would like more social service support. R12's admission social service history assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their Resident's Rights policy by not ensuring one resident (R107) was treated with dignity and respect. This failure applied to one (R107) of one resident reviewed for resident rights. Findings include: On 11/06/23 at 11:55AM R107 was observed in bed, alert and oriented. R107 was explaining to that there were some agency staff members that did not provide care as requested. In particular, R107 said a CNA that worked the previous Saturday (11/04/23) dayshift refused to assist R107 with getting up out of bed. R107 did not know the CNA's name because the agency staff hardly ever give you, their names. R107 went on to say, the CNA started to help me, but never came back. The CNA didn't help put on R107's shoes, did not change the wheelchair covering as asked and didn't help R107 get to the walker. R107 said R107 is able to walk a very short distance, but it was hard to walk due to leg weakness, and when the CNA did not assist when requested, R107 got up independently and was glad R107 did not get injured.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and ensure one resident (R113) received their requested medical records in a timely manner. This failure applied to one (R113) of one resident reviewed for medical records. Findings include: R113 is a [AGE] year-old male who originally admitted to the facility on [DATE] and continues to reside in the facility. Minimum Data Set (MDS) assessment dated [DATE] show resident is cognitively intact and has a brief interview for mental status (BIMS) of 15. On 11/6/23 at 11:10AM, R113 said he has been requesting his medical records since February of 2023. R113 said he has requested them from multiple staff members and has yet to receive them. On 11/8/23 at 1:17PM, V9 (Social Services Worker) was interviewed regarding R113. V9 said V15 (Business Office Manager) and I spoke with R113 yesterday, 11/7/23. R113 told us he had been requesting his medical records several times in the past and has not received them. However, yesterday was the first…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to 1. follow their medication administration policy by not remaining with the resident to ensure that the resident swallows administered medication and 2. failed to keep the bedside free of medications not in use. These failures applied to two (R60, R73) of two residents who were reviewed for medications administration. Findings include: R60 is [AGE] years old and was originally admitted to the facility on [DATE]. On 11/06/23 at 11:51 AM, R60 was observed lying in bed resting. A plastic medication cup was noted at the bedside with a single white round tablet with markings of CB2. R60 refused to speak at that time. At 12:24 PM V31 RN (Registered Nurse) confirmed V31was the nurse on duty providing care to R60. V31 confirmed V31 recently gave R60 medication. V31 showed Surveyor the medication card and observation confirmed the tablet CB2 to be dipyridamole 50mg (milligrams). V31 said, This medication is some sort of blood thinner. I went into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-18 · tag F0563 — failed to protect the right to visitors — isolated
    Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to have a policy that allowed twenty-four-hour access. This affected two of three residents (R1 and R4) reviewed visitation and facility access. Findings Include: On 9/13/23 at 4:24PM, V12 (R1's POA) said, I am not allowed to visit R1 after 8pm nor is any of R1's family. On 9/20/23 at 10:01AM, V9 (social service coordinator) said, visiting hours are from 10am -8pm daily. If a visitor doesn't want to leave when visitation hours were over, V11 (receptionist) would go and talk to them. R1 had a lot of visitors who did not want to leave when visitation hours were over. On 9/20/23 at 10:31AM, V11 said, she would make an announcement over the public announcement system at 7:30pm to tell visitors that visitation hours would be ending at 8:00pm. V11 said, she would make rounds, walking the units to check resident's rooms for visitors. V11 said, the latest, she had to stay due to R1's family request was 8:30pm. V11 said, she would get the staff (nursing or respiratory therapist) requested, stand in the doorway/hallway until the task…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-18 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to follow its physician notification policy and notify the physician immediately of acute changes in a resident's condition. This failure affected one resident (R7) out of three reviewed for physician notification. Findings include: On 9/21/23 at 10:05am, V21 (wound care coordinator) stated on 9/18/23 V21 saw R7 in the afternoon for wound care treatment. V21 stated R7 was lethargic. V21 stated R7 informed V21 he didn't feel like eating, he was not 'feeling great today'. V21 stated R7 was alert and oriented. V21 stated V21 explained the importance of eating for wound healing. V21 stated R7's skin was pale, fingertips were discolored, and skin felt cooler to touch. When questioned if V21 notified R7's physician of these changes, V21 responded no. On 9/21/23 at 1:30pm, V26 (nurse) stated on 9/18/23 R7's family was present in R7's room and V26 informed family of R7's condition. V26 stated R7's family informed V26 R7 is not eating as much as before. V26 stated V26 explained R7's decline to the family, V8 (social services), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-18 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow their abuse policy by not ensuring one of three residents reviewed for misappropriation of funds. This failure resulted in R3 having two unauthorized purchased from her bank debit card by V7 (transportation clerk) totaling $257.29. Findings Include: R3 was diagnosis with cerebral infarction. R3's minimal data set section C (cognitive pattern) brief interview for mental status dated 8/22/23 documents a score of fifteen which indicated cognitively intact. On 9/13/23 at 1:04pm, R3 who was assessed to be alert and oriented to person place and time, said, I gave V7 (previous transportation clerk) my bank card to go to the store to purchase some personal items for me. V7 made my requested purchase for $77.91 at a retail big box store. V7 made two unauthorized purchases for $132.29 at the same retail big box store and $125.00 at a phone company. R3 said, she was 'pissed off and angry' when she checked her recent transactions after V7 returned her bank card. On 9/19/23 1:39pm, V1 (administrator) said, when he spoke with V7,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-18 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to report an injury of an unknown origin after being informed of R1 having multiple unexplained bruising to the body. This failure affected one resident (R1) out of three reviewed for abuse reporting. Findings include: On 9/13/23 at 4:24pm, V12 (R1's POA) said, R1 reported she was pushed and threw on the bed by three staff members. R1 had bruising to back, leg and arm. On 9/21/23 at 12:38pm, V2 (DON) said, I called to complete a follow up with V12 (R1's POA) about R1's discharge on [DATE]. V12 reported, that a family member observed R1 with a bruise on R1's arm or back. V2 said, V12 told her on Saturday one day after R1 was discharge. V2 said, she invited V12 to have a face-to-face care plan conference with V1 (administrator) Monday. At the care plan meeting, V12 recited that R1 had an unknown bruise on her arm or back when R1 was discharged to the hospital. V2 said, she explained, R1 was on blood thinner and the bruise could have happened during R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-18 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to initiate an abuse investigation after being informed of R1 having an unknown bruise. This failure affected two residents (R1) out of three residents reviewed for abuse investigations. Findings include: On 9/13/23 at 11:45am, R1 reported she fell from the Geri chair. R1 went to straighten her legs up, had slippery socks on, no staff available to help and fell in a sitting position on the floor. R1 said, three male staff members picked R1 up off the floor and pushed R1 on the bed. R1 said, she was pushed three times. On 9/13/23 at 4:24pm, V12 (R1's POA) said, R1 reported she was pushed and threw on the bed by three staff members. On 9/21/23 at 12:38pm, V2 (DON) said, I called to complete a follow up with V12 (R1's POA) about R1's discharge on [DATE]. V12 reported, that a family member observed R1 with a bruise on R1's arm or back. V2 said, V12 told her on Saturday one day after R1 was discharge. V2 said, she invited V12 to have a face-to-face care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-18 · tag F0659 — isolated
    Provide care by qualified persons according to each resident's written plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two staff members V54 (respiratory therapist) and V63 (nurse) had valid cardiopulmonary resuscitation (CPR) cards while providing basic life support to one resident (R18) during a code blue for two of five staff members reviewed for valid CPR card. Findings include: On [DATE] at 4:46pm, V63 (nurse) said during R18's code blue she assisted with chest compressions. V63's basic life support from the American heart association with an issue date of [DATE] and renew by 4/2023. V63's basic life support from the American heart association with an issue date of [DATE] and renew date 10/2025. On [DATE] at 6:23PM, V54 (respiratory therapist) said she responded to the code blue and assisted in R18's code blue by assessing R18's airway, connecting bag valve mask (BVM) to tracheostomy, and administered 100 % oxygen. V54 (respiratory therapist) basic life support from the American heart association with an issue date of [DATE] and renew by 8/2023. V54…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one resident (R18) was competent to safely self-suction via tracheostomy and failed to implement a plan of care for self-suction for one of three residents reviewed for respiratory care. Findings include: R18 was admitted to the facility on [DATE] with a diagnosis of cerebral infarction, lack of coordination, repertory failure muscle weakness, atrial fibrillation, hyperlipidemia, anemia, insomnia, dysphagia, dependence on supplemental oxygen, aphonia, tracheostomy history of pulmonary embolism and acute embolism of right lower extremity. R18's brief interview for mental status was 15/15 which indicated cognitively intact. R18's minimum data set under functional ability dated 9/18/23 documents one person assists for eating, dressing and personal hygiene. On 10/3/23 at 3:30PM V24 (RT DIRECTOR) said R18 was self-suctioning using the closed suction system. V24 said she was unable to find any competency or documentation for R18 to self-suction except…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-18 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to maintain complete and accurate resident medical records for two resident (R7, R2) out of three reviewed for accuracy of documentation. Findings include: On [DATE] at 3:30pm, V2 DON stated the outside diagnostic imaging company will fax results or upload results directly into this facility's computer system. V2 stated the nurse should communicate any pending x-ray results on the 24-hour shift report. V2 stated all the nurses should follow-up with pending results and notify the physician of the results when known. V2 stated she does not know why V26 (nurse) entered order - chest x-ray results relayed with physician on [DATE]. V2 acknowledged staff should not go back into a resident's chart after he/she has expired and enter new orders. V2 stated chest x-ray report was not resulted until [DATE]. V2 is unsure reason V26 entered this order on [DATE]. Review of R7's POS (physician order sheet), dated [DATE], notes an order chest x-ray results relayed with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$289,496 in federal fines across 6 penalties. 3 Medicare payment denials on record.

  • $14,505 — penalty dated 2025-09-29
  • $52,466 — penalty dated 2024-09-26
  • $23,647 — penalty dated 2024-08-01
  • $76,780 — penalty dated 2024-02-23
  • $4,558 — penalty dated 2024-02-06
  • $117,540 — penalty dated 2023-10-18
  • Medicare payment denial — starting 2024-10-24 for 6 days
  • Medicare payment denial — starting 2024-03-20 for 45 days
  • Medicare payment denial — starting 2023-11-14 for 81 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
RIVAYA HEALTHCARE HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; INDIRECT OWNERSHIP INTEREST100%since 05/01/2025
GRABER, JOSHUAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST40%since 05/01/2025
9300 BALLARD ROAD LLCOrganization5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
ECAPITAL HEALTHCARE CORPOrganization5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 06/05/2025
ISRAEL, LEVIIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
EXTENDED CARE CONSULTING LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
GONZALEZ, NELIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
SINGH, BHUPINDERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025

CMS files one row per role, so the 17 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.8M
Net patient revenuemost recent cost report
-12.5%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 87%Medicare 13%Other / private 0%

About 87% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$391per resident / day
operating cost
$11,889per month
≈ monthly operating cost
$348per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145334. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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