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Medina Nursing Center

402 South Center Street, Durand, IL 61024 · For profit - Corporation · 89 certified beds · (815) 248-2151 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$80,559 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $80,559 in federal fines (most recent 2026-05-26)
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
400 South Center Road · (815) 248-3443 · Call to confirm hours
Pharmacy
202 N Center St · (815) 248-3850 · Call to confirm hours
Grocery
10010 N Rock City Rd · (815) 865-5136 · Call to confirm hours
Park
200 S Center Rd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased28.3%13.4%15.4%worse
Long-stay residents who lose too much weight12.1%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder8.1%0.9%0.9%worse
Long-stay residents with a urinary tract infection2.9%1.5%2.0%worse
Long-stay residents with depressive symptoms7.1%54.2%6.5%typical
Long-stay residents who were physically restrained4.0%0.1%0.1%worse
Long-stay residents with falls causing major injury3.4%3.1%3.3%typical
Long-stay residents whose ability to walk worsened12.1%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication26.7%18.3%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%91.8%95.3%typical
Long-stay residents with pressure ulcers5.9%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control22.2%20.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table27.3%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication3.8%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine74.5%63.1%79.4%typical
Short-stay residents rehospitalized after admission13.6%26.1%22.6%better
Short-stay residents with an outpatient ER visit19.7%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.942.021.67worse
Long-stay outpatient ER visits per 1,000 resident days1.562.221.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

11.2%U.S. median 10.7%
Went back to hospital
0.15U.S. median 0.31
Therapy hours / resident / day
0.05hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 12% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 7.5–18.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.731.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.82
RN hours/ resident / day
0.50
LPN hours/ resident / day
2.95
Aide hours/ resident / day
4.27
Total nurse hours/ resident / day
0.65
RN hoursweekends
53.1%
Total nursing turnover
70.0%
RN turnover

How full it usually is: this home is certified for 89 beds and averages 46.6 residents a day — about 52% occupied, or roughly 42 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.27 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.82 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.95 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.75 hrs/resident/day on weekends vs 4.48 on weekdays — 16% thinner on weekends. RN hours go from 0.88 to 0.65 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2026-06-25)
5
at the previous standard inspection (2025-04-09)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 15 most serious are shown; the remaining 23 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-09-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the safety of a dependent resident who was left outside in the sun for two hours without water or a way to call for help. This applies to 1 of 3 residents (R1) reviewed for safety and supervision in the sample of 6. This failure resulted in R1 being transferred to an acute care hospital for treatment of heat exhaustion, sun burn, hypoxia, and altered mental status. The Immediate Jeopardy began on 9/14/25 when R1 was assisted outside in her reclining wheelchair and placed directly in the sun without staff supervision and monitoring in place for two hours. V2 (Assistant Administrator) was notified of the Immediate Jeopardy on 9/19/25 at 11:25 AM. The surveyor confirmed by observation, interview, and review that the Immediate Jeopardy was removed on 9/19/25, but noncompliance remains at Level Two because additional time is needed to evaluate the implementation and effectiveness of the in-service training. The findings include:R1's face…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-05-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to identify a resident's new, non-pressure wounds. The facility failed to perform weekly wound assessments on a resident's wounds. These failures resulted in R2 being hospitalized for cellulitis (bacterial skin infection) of his left foot after maggots were found in R2's left foot wounds. These failures apply to 1 of 3 residents (R2) reviewed for wounds in the sample of 6.The findings include:R2's admission records dated 1/2/26 showed R2 was admitted to the facility with diagnoses including cellulitis of his bilateral lower legs, peripheral vascular disease, lymphedema, obesity, and congestive heart failure. R2's infection notes, and Treatment Administration Records (TAR) dated 4/15/26-5/13/26 showed R2 received daily dressing changes to his bilateral lower legs due to his diagnosis of cellulitis. The notes showed R2 had redness, swelling, open areas, and drainage to the wounds on his lower legs. These notes showed no wound measurements of the wounds on his lower legs. These notes showed no documentation of any wounds to R2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-12-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed ensure the safety of a dependent resident by not preventing a burn for 1 of 3 residents (R1) reviewed for safety in the sample of 3. This failure resulted in R1 sustaining a 2nd degree burn to his left knee. The findings include:R1's face sheet showed he was admitted to the facility 8/15/25 with diagnoses to include dementia, metabolic encephalopathy, atherosclerotic heart disease, ischemic cardiomyopathy, chronic congestive heart failure, chronic obstructive pulmonary disease, benign prostatic hyperplasia with urinary tract symptoms. R1's facility assessment dated [DATE] showed he has severe cognitive impairment and is dependent on staff for all cares.R1's care plan initiated 9/15/25 showed, [R1] is at moderate risk for skin breakdown.R1's 12/5/25 Skin/Wound/Bruise Note entered at 11:10 AM showed, . burn. 6.0 cm x 2.5 cm. Drainage: serosanguinous light. when resident was lying in bed, knee was hovering over heater next to the bed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to perform a safe mechanical lift transfer for 1 of 3 residents (R12) reviewed for safety/supervison in the sample of 15 . This failure resulted in R12 experiencing a fall from the mechanical lift and sustaining a hematoma. The findings include: R12's electronic face sheet printed on 3/13/24 showed R12 has diagnoses including but not limited to Alzheimer's disease, dementia with behaviors, congestive heart failure, acute respiratory failure with hypoxia, acute pulmonary edema, major depressive disorder, and repeated falls. R12's facility assessment dated [DATE] showed R12 has severe cognitive impairment and is dependent on staff for all transfers. On 3/12/24 at 9:58AM, R12 was laying in her bed with a yellow, purple, black hematoma to her right forehead and eye. R12's progress notes dated 3/7/24 showed, Witnessed fall at 1400. Resident found on right side, legs over (mechanical lift) sling, (mechanical lift) sling with one strap not correctly fastened…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident was supervised and assisted as needed by staff while ambulating which contributed to R1 falling in the facility and sustaining a right hip fracture. This failure applies to 1 of 3 residents (R1) reviewed for safety and supervision in the sample of 6. The findings include: The facility's Fall-Initial Documentation note dated 1/7/24 showed R1 fell while walking, by herself, in the dining room of the facility. The note showed R1's fall was witnessed by V7 Dietary Aide and V8 Nurse Manager. The note showed R1 was walking with a walker when she was trying to move her legs but legs would not move. Resident then lost her balance and fell on her right side. Upon examination, R1's right leg appeared shortened and rotated. R1 complained of pain to her right hip. 911 was called. R1 was sent emergently by ambulance to a local hospital. R1's hospital records dated 1/7/24-1/11/24 were reviewed. The records showed R1 was admitted to the hospital, on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to protect residents from verbal abuse from staff. This applies to 2 of 4 residents (R1, R2) reviewed for abuse in the sample of 4. The findings include: R1's Physician's Order Sheet dated June 2026 shows that R1 has diagnoses including Alzheimer's Disease and Vascular Dementia. R2's Physician's Order Sheet dated June 2026 shows that R2 has diagnoses including Dementia and Encephalopathy. On 6/29/26 at 9:55AM R4 stated, (V4- CNA- Certified Nursing Assistant) was trying to provide care of some kind (to R2), I don't remember what and (R2) wouldn't listen. I heard (V4) say, You better roll over or I'm going to get the nurse to give you a shot and it is going to hurt. I thought that is not going to make her listen to you. (V4) was here a lot- she went on vacation for a week and then she was back so yes, she was regular staff here. She was not a very nice CNA. Not friendly at all. When she said that to (R2) I couldn't believe she was threatening her like that and I lost a lot of respect for her. I just thought she should be doing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-06-25 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the Illinois Department of Public Health survey results were accessible to residents. This failure affects all residents residing in the facility. The findings include:The facility's census report dated 6/23/26 showed 47 residents currently residing in the facility. On 6/24/26 at 10:00AM, R4, R7, and R16 attended the resident council meeting. All 3 residents stated that the survey results are in someone's office, but they are unsure of who's office they are in. Surveyor toured the facility following the resident council meeting and was unable to find the survey results nor was there a sign indicating where survey results were available. On 6/25/26 at 7:55 AM, V1 (Administrator) stated, We do have the survey results binder, but it is in my office so it's locked when I am not here. we do not have a sign or anything anywhere telling residents or visitors where it is at. They would have to ask for it and if I'm not here there aren't any floor staff that would be able to get it for them. The facility was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-06-25 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the nurse daily staffing was posted on a daily basis. this applies to all residents in the facility. The findings include: On 6/25/2026 at 7:30 AM, the facility census and staffing information was not posted in the building. At 7:38 AM, V1 Administrator was asked if the daily staffing and census was posted and she stated to ask V2 Director of Nursing - DON because she was the one to do that. At 7:45 AM, V2 showed what she posts at the back nurses desk and on a clipboard it showed the nurses and certified nurses assignments for the day. V2 was asked where the census was and breakdown of nursing hours etc. she stated she did not know what that meant and that it was not being done. On 7:53 AM, the requirements for posting were gone over with V1 and V2 and it was confirmed that it was not being done. On 6/25/2026 at 11:15 AM, V2 stated she was pretty sure that since they were not posting the staffing that they did not have a policy. The Long term Care Facility Application for Medicare and Medicaid Form -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-25 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a bed hold policy and written notice of transfer to 4 of 4 residents (R1,R15,R35,R41) reviewed for hospitalizations in the sample of 23. The findings include:1) R1's facility assessment dated [DATE] showed R1 has no cognitive impairment. R1's nursing progress notes dated 2/12/26 showed R1 was sent to the local hospital for blood in his urine. On 6/25/26 at 10:07 AM, R1 stated, If you go to the hospital, they give you a folder with paperwork in it, but I don't know what is in it. That all goes to the hospital staff. R1's nursing progress notes showed no documentation that R1 was provide the facility bed hold policy or written notice of transfer. 2) R15's facility assessment dated [DATE] showed R15 has no cognitive impairment. R15's nursing progress notes showed R15 was sent to the local hospital on 4/12/26 and 5/14/26. No documentation was present in R15's progress notes showing that R15 was provided a bed hold policy or written notice of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-25 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a wheelchair to enable a resident to self-propel for 1 resident (R19), failed to provide foot pedals for a resident's (R19) wheelchair. These failures apply to 1 of 1 residents reviewed for accomodation of needs in the sample of 23. The findings include:R19's electronic face sheet dated 6/25/26 showed R19 has diagnoses including but not limited to epilepsy, hypertension, cerebral palsy, and dementia without behaviors. R19's facility assessment dated [DATE] showed R19 has severe cognitive impairment, utilizes a manual wheelchair, and requires partial/moderate assistance to wheel 50 feet with 2 turns. On 6/23/26 at 11:53 AM, R19 was sitting up in her wheelchair at the lunch table with her feet dangling from the wheelchair. R19 was unable to touch the floor with her feet while seated in the wheelchair. At 12:42 PM, staff wheeled R19 upstairs in the wheelchair with no foot pedals on the wheelchair and R19's feet still dangling from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to attempt a reduction of a resident's restraint and release the restraint when supervised for 1 of 1 residents (R3) reviewed for restraints in the sample of 23. The findings include:On 6/23/2026 at 10:02 AM, V9 (R3's power of attorney) stated she did not think R3 needed the seat belt any longer; she did not feel it was necessary. V9 stated it would suit her fine if they got rid of the seatbelt. V9 stated R3 used to scoot in her padded wheelchair but she doesn't see her do that anymore. On 6/24/2026 at 11:19 AM, R3 was up in her padded wheelchair at the dining room table for lunch. R3 had her seatbelt in place and her protective helmet on. At 11:21 AM, R3's food was served. V13 Certified Nursing Assistant - CNA removed R3's protective helmet, put a clothing protector on her, and sat down to assist R3 with lunch. V13 stated they remove the helmet at lunch. The seatbelt remained in place during lunch. V13 stated she thinks R3's new padded…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain weekly weights as ordered by the physician for 1 of 1 resident (R43) reviewed for quality of care in the sample of 23.The findings include:The findings include:R43s admission records show he was admitted to the facility on [DATE] with multiple diagnoses including but not limited to chronic diastolic (congestive heart failure). R43s June medication review report shows an order for weekly weights on Monday, for fluid retention to begin on 5/25/26.The Weights and Vital summary dated 6/25/26 shows on 5/10/26 at 156 pounds, and the next weight was completed on 6/7/26 was 168.7 pounds, and 6/11/26 at 165.3 pounds.The June Medication Administration Record (MAR) and Treatment Administration Record (TAR) were reviewed, and the weekly weight order was not listed.On 6/25/26 at 8:46 AM, V2 Director of Nursing (DON) said when an order for weekly weights is received, the nurse should put the order on the MAR. V2 looked into the computer and said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-25 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a restorative program tailored to a resident's needs for 1 of 2 residents reviewed for restorative therapy in the sample of 23. The findings include:R18's electronic face sheet dated 6/25/26 showed R18 has diagnoses including but not limited to frontotemporal neurocognitive disorder, dysphagia, repeated falls, and depression. R18's facility assessment dated [DATE] showed R18 has severe cognitive impairment and receives restorative therapy R18 had no care plan related to restorative therapy or his need for assistance with transfers/ambulation. R18's restorative task for June 2026 showed, Walk towards the elevator and back towards the room with gait belt, walker, and 2 assist, remind him to keep walker close to him. He does get tired. On 6/23/26 at 9:58 AM, V5 and V8 (Certified Nursing Assistants-CNA's) assisted R18 to the bathroom. Both V5 and V8 stated R18 might take a few steps here and there but nothing more. Both staff stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a resident was transferred using a gait belt and failed to ensure a resident was safely transported in a wheelchair for 2 of 6 resident (R43, R9) reviewed for safety in the sample of 23. The findings include: 1. R43s admission record shows he was admitted to the facility on [DATE] with multiple diagnoses including but not limited to congestive heart failure, and mild protein-calorie malnutrition. The 3/17/26 care plan for R43 identifies him as a risk for falls. The interventions show he requires the assistance of one staff using a gait belt for transfers.On 6/23/26 at 2:00 PM, V5 Certified Nursing Assistant (CNA) pushed R43 towards the bathroom. Standing behind the wheelchair she leaned over and assisted R43 to stand up without placing a gait belt around his waist. He stood, turned and sat down on the toilet. When he was finished, V5 then placed a gait belt around his waist to assist him back to the wheelchair. She stated R43…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure cathter bags were covered and not resting on the floor for 2 of 2 residents (R2 & R21) reviewed for catheters in the sample of 23. The findings include:1. On 6/23/2026 at 10:21 AM, R21 was in a low bed to the floor. R21 had a catheter drainage bag on the side of bed with no cover on the bag and the bag was laying on the floor. On 6/23/2026 10:25 AM, V10 certified nursing assistant - CNA went into R21's room and stated the drainage bag should not be on the floor for infection control. V10 stated there should be a dignity bag to keep out of site and off the floor, also for infection control. On 6/25/2026 at 8:30 AM, V2 director of Nursing - DON sated the bag/covers for the catheter bags are used for dignity and to keep the drainage bag off the floor for infection control. V2 stated drainage bags should not be on the floor or touching the floor for infection control. The Face Sheet dated 6/25/26 for R21 showed diagnoses including multiple sclerosis, retention of urine, ventricular tachycardia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 23 citations
  • Potential for harm · D2026-06-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to apply oxygen as ordered by a physician for 2 resident (R19,R49), failed to maintain oxygen concentrator per manufacturer's recommendations for 1 resident (R49), failed to change oxygen tubing per facility policy for 1 resident (R43). These failures apply to 3 of 3 residents reviewed for oxygen therapy in the sample of 23. The findings include: 1) R19's electronic face sheet dated 6/25/26 showed R19 has diagnoses including but not limited to cerebral palsy, epilepsy, dementia without behaviors, Alzheimer's disease with late onset, dysphagia, and hypertension. R19's facility assessment dated [DATE] showed R19 has severe cognitive impairment. R19's physician's orders dated 5/30/26 showed, Oxygen 2-3L (liters) per NC (nasal cannula) as needed for resident. R19's progress note dated 6/1/26 showed, Continue oxygen 3L. Her oxygen level goes down while in bed. R19's care plan showed no care plan was developed for R19 requiring oxygen use. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to perform glove changes during wound care for 1 resident (R7), and failed to wear personal protective equipment during wound care for 1 resident (R15). These failures apply to 2 of 5 residents reviewed for infection control in the sample of 23, The findings include: 1) R7's electronic face sheet dated 6/25/26 showed R7 has diagnoses including but not limited to heart failure, pressure ulcer stage 4, type 2 diabetes, cystostomy status, pressure ulcer stage 3, and colostomy status. R7's facility assessment dated [DATE] showed R7 has no cognitive impairment and has 2 pressure ulcers. R7's care plan dated 3/24/26 showed, (R7) is at high risk for skin breakdown. He has a foley catheter and a colostomy. (R7) is a 1-2 assist with transfers and uses a wheelchair for mobility. (R7) was admitted to this facility with a stage 4 pressure ulcer to his coccyx, breakdown to his left posterior thigh and excoriation to his perineum and groin. (R7) also has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement fall interventions and update a residents care plan for a resident with a history of falls (R1). The facility also failed to investigate a resident's falls, update their care plan, and implement fall interventions (R3) for a resident with a history of falls. This applies to 2 of 3 residents reviewed for falls in the sample of 4. The findings include: 1. R1's admission Record (Face Sheet) showed an admission date of 8/28/25 with diagnoses to include but not limited to neurocognitive (brain) disorder, repeated falls, aphasia (impaired speech), and failure to thrive. R1's 2/25/26 Quarterly Minimum Data Set (MDS) showed Brief Interview for Mental Status could not be completed and he had both short and long-term memory issues. The MDS showed he used a walker and wheelchair; and he had range of motion limitations to both arms. The MDS showed he was dependent upon staff for all forms of transfer (bed, chair, and toilet) and he required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure personal alarms were working for a resident at risk for falls for 1 of 3 residents (R2) reviewed for falls and safety in the sample of five.The findings include:The Fall Initial Documentation dated 1/10/26 at 7:10 PM for R2 showed he had an unwitnessed fall. R2 was observed on the bathroom floor in a supine position. R2 was unable to state what had happened and his alarm was noted not to be working. R2 was assumed to have been attempting to use the toilet, but there was not any evidence of toilet use.R2's Care Plan dated 12/8/25 showed R2 is at risk for falls related to dementia, congestive heart failure, asthma, type 2 diabetes mellitus, and dysthymic disorder. Other diagnoses include chronic kidney disease, arthropathy, benign prostatic hyperplasia, hypercholesterolemia, gastroesophageal reflux disease, obstructive sleep apnea, hyperparathyroidism, peripheral vascular disease, and hypertension. R2 has a sensor pad alarm that is to be in place…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure a resident was free from verbal abuse for 1 of 3 residents (R3) reviewed for abuse in the sample of 3.The findings include:The findings include:The 11/23/25 resident abuse report form completed by V6 Social Services documents an incident of verbal abuse by V7 Certified Nursing Assistant towards R3. The report states while V7 was assisting R3 with getting ready for breakfast, V7 came into the room and had earphones in her ears and talking to someone in a loud manner and using vulgar language.The 11/14/25 quarterly resident assessment and care screening for R3 documents her to be cognitively intact. She has no behaviors or delusions.On 12/2/25 at 1:25 PM, R3 was sitting in her wheelchair wrapped in a blanket. She was alert and very pleasant. She reached her hand out for a handshake to introduce herself. She recalled the events of 11/23/25. R3 said that day was the first day I had any encounter with (V7). She was helping me go to the bathroom. She had ear buds in and talking to the person on the phone, at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident was free from verbal abuse for 1 of 3 residents (R1) reviewed for abuse in the sample of 7. The findings include:R1's face sheet showed he was admitted to the facility 8/11/25 with diagnoses to include malignant neoplasm of prostate, acute posthemorrhagic anemia, severe protein calorie malnutrition, depression, hypertension, mild cognitive impairment of uncertain or unknown etiology, muscle wasting and atrophy, and dysphagia. R1's 8/21/25 facility assessment showed R1 is severely cognitively impaired and is dependent upon staff for cares.On 9/10/25 at 12:06 PM, V6 CNA (Certified Nursing Assistant) said, It was my first day there. I was working with V5 (CNA) at first and was washing people up and assisting to their wheelchairs. V4 CNA asked for help with a transfer, so I went with her. When we went into [R1's] room, [V4] walked up to the bed and said, 'This is [NAME], he is a f*%ing asshole who thinks because he is a veteran he can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure an allegation of abuse was reported immediately for 1 of 3 residents (R1) reviewed for abuse in the sample of 7. The findings include:R1's face sheet showed he was admitted to the facility 8/11/25 with diagnoses to include malignant neoplasm of prostate, acute posthemorrhagic anemia, severe protein calorie malnutrition, depression, hypertension, mild cognitive impairment of uncertain or unknown etiology, muscle wasting and atrophy, and dysphagia. R1's 8/21/25 facility assessment showed R1 is severely cognitively impaired and is dependent upon staff for cares.On 9/10/25 at 12:06 PM, V6 CNA (Certified Nursing Assistant) said, It was my first day there. I was working with V5 (CNA) at first and was washing people up and assisting to their wheelchairs. V4 CNA asked for help with a transfer, so I went with her. When we went into [R1's] room, [V4] walked up to the bed and said, 'This is [NAME], he is a f*%king asshole who thinks because he is a veteran…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-13 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident was free of theft by a visitor for 1 of 3 residents (R1) reviewed for theft in the sample of 6. The findings include: On 6/13/25 at 2:01 PM, R1 said she was going on a weekend visit with her daughter. R1 said she knew her money was stolen. R1 said she was going out with her daughter (6/3/25) and she had taken money out to pay for dinner. R1 said she tried to give her daughter $80, but her daughter wouldn't accept the money. R1 said she put it in her wallet and her purse hangs on a hook inside her room. R1 said she getting ready to go for a meal with friends and realized that the money was gone. R1 said she reported it to staff right away and they searched her room for the money. R1 said they couldn't find it and she knew it was stolen. R1 said it was upsetting and embarrassing to have her money stolen out of her room. R1 said they showed me a picture of some boy, but I didn't know him. V7 (R1's daughter) said at first the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident (R1) with a high elopement risk was supervised. This applies to 1 of 3 residents reviewed for safety and supervision in the sample of 3. The findings include: R1's electronic face sheet printed on 6/10/25 showed R1 was admitted to the facility on [DATE] and has diagnoses including but not limited to dementia with severe agitation, anxiety disorder, and hypertension. R1's admission care plan dated 6/4/25 showed R1 is independent with ambulation and has a (departure alert system) on her right wrist. R1's elopement risk assessment dated [DATE] showed R1 is a severe elopement risk. The facility's initial incident investigation dated 6/6/25 showed, At approximately 8:19am CNA (Certified Nursing Assistant) came over walkie and questioned staff on location of resident. Nurse replied with activation of (departure alert system) procedure for viewing each (departure alert system) resident. Within the search we were unable to locate 1 resident.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure staff reported resident bruising for 1 of 6 residents (R1) reviewed for abuse in the sample of 6. The findings include: The facility's Resident Abuse Investigation Report Form for incident date 5/12/25 shows R1 found with large bruise area to right arm, wrist, and hand. The investigation findings shows: Bruising was not present throughout the overnight hours and was first noticed on the morning of 5/13/25 at approximately 8:30 AM. Bruising was not reported at this time and was later reported at 4:10 PM to V7 Social Services Director. Corrective Action taken: V6 Certified Nursing Assistant who identified bruise and failed to report was re-educated on the importance of reporting skin abnormalities. On 5/15/25 at 9:57 AM, V6 said she saw the bruising on the top of R1's fore arm in the morning around 8:30 AM when she was helping R1 get dressed. V6 said she did not tell anyone at that time, it was super busy. V6 said later they called her and asked about when she saw it. V6 said she should have reported it right away to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to transfer a resident in a safe manner for 1 of 6 residents (R1) reviewed for safety in the sample of 6. The findings include: On 5/15/25 at 10:15 AM, R1 was dressed at sitting up in her wheelchair. R1 had a large dark purple/red bruise approximately 3 inches long by 1.5 inches wide on the top of her right forearm extending around the outer side of the forearm to the underside of R1's forearm. The bruising almost formed a complete circle around R1's forearm. R1 said the other night she had to go to the bathroom and the girl pulled her by her arm to get her out of bed. R1 stated she doesn't have the strength to push herself up and the staff pulled her arm to help get her up. R1 said the girl was in a hurry trying to get her up, but it wasn't intentional. R1 said she didn't remember her name, but it was nighttime and it was dark outside. The facility's Resident Abuse Form dated 5-12-25 shows R1 stated overnight Certified Nursing Assistant grabbed her arm to assist her from sitting to standing. R1 felt as thought…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure foods were discarded on or before their use by date, failed to ensure employee food was not stored with food to be used for residents, and failed to label and date foods in the refrigerator. These failures have the potential to affect all 46 residents residing in the facility. The findings include: The facility's CMS-671 dated 4/7/25 shows there are 46 residents in the facility. During the kitchen tour on 4/7/25 at 8:55 AM, the front fridge contained an open bag of turkey breast and an open bag of ham neither of which were labeled with an open date or a use by date. There was a reusable container of a white substance labeled with V14's (Dietary Manager) first name and 3-25, a metal container labeled potato salad with a use by date of 4/6, and a whipped topping container with no labels or dates which was full of black olives. V14 said the container with her name on it is her personal container, she had no idea now long the olives had been there and said the deli meats and potato salad need to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-09 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to assess the need for a pommel cushion in a resident's reclining wheelchair prior to use, failed to obtain a physician's order for the use of the cushion and failed to document the intervention in R21's care plan. This applies to 1 of 12 residents (R21) reviewed for restraints in the sample of 12. The findings include: On 4/8/25 at 8:24 AM R21 was sitting in her reclining wheelchair in the activity room. R21's chair was tilted back and R21 was seated on a pommel cushion. R21 was making sounds but was not forming words. R21 then fell asleep in the chair. On 4/8/25 at 9:08 AM V3 (Certified Nursing Assistant-CNA) was assisting R21 to lay down in the bed. As R21 was lifted with the mechanical lift there was also a non-slip fabric noted on her pommel cushion. V3 was asked why R21 has the pommel cushion in the wheelchair. V3 stated, She tends to scoot forward in her chair so this keeps her from falling out. On 4/8/25 at 11:47 AM, V2 (Director of Nursing) stated, I was not aware of that (pommel cushion). I don't know if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. R43's current order summary report printed on April 8, 2025 shows, lorazepam oral tablet 0.5 mg (milligrams), give 1 tablets by mouth every 4 hours as needed for anxiety, agitation, restlessness . The medication was ordered on March 13, 2025 and has no stop/end date. 3. R28's current order summary report printed on April 8, 2025 shows, lorazepam PLO (Pluronic Lecithin Organogel) 1 mg/ml (milligram/mililiter) administer topically as needed if not accepting Ativan tablet every 6 hours as needed for anxiety, agitation. The medication was ordered April 12, 2025 and has no stop/end date. R28's current order summary report printed on April 8, 2025 shows, lorazepam tablet 1 mg, give 1 mg by mouth every 8 hours as needed for anxiety . The medication was ordered on March 31, 2025 and has no stop/end date. On April 9, 2025 at 8:56 AM, V2 Director of Nursing stated, PRN (as needed) psychotropic medications should have a stop date since it's the regulation. The facility's psychotropic medication policy did not show any information about stop/end dates for psychotropic medications. Based on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure opened insulin pens were labeled and expired insulin was discarded. This applies to 2 of 2 residents (R1 & R10) reviewed for medication labeling/storage in the sample of 12. The findings include: On [DATE] at 8:46 AM, R1's lispro insulin (fast acting) vial in the medication storage cart was opened and labeled, [DATE] (over a 30 days ago). R10's novolog insulin (fast acting) vial was labeled [DATE] (over 30 days ago). R10 also had an opened tresiba insulin (long acting) pen that was not dated with an open date. V15 Registered Nurse stated, insulin is only good for 27 days and they should be labeled with an open date. R1's current order summary report printed on [DATE] shows, a physician order for admelog solution (insulin lispro). R10's current order summary report printed on [DATE] shows, a physician order for novolog solution (insulin aspart) and tresiba flex touch subcutaneous solution pen-injector. The facility's insulin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-09 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 5 residents (R9) reviewed for immunizations in the sample of 12 was offered and/or received the recommended pneumococcal immunizations. The findings include: On 4/8/25 at 9:18 AM, V4, Assistant Director of Nursing/Infection Prevention Nurse, said vaccines are offered to residents upon admission and yearly. V4 said they offer all types of the Pneumococcal vaccines. R9's admission Record dated 4/9/25 shows she is a [AGE] year-old female who was most recently admitted to the facility on [DATE]. R9's Immunization Report dated 4/9/25 shows R1 received pneumococcal vaccines on 1/20/16 (PCV-13) and 11/20/17 (PPV23). Per current U.S. Centers for Disease Control and Prevention (CDC), R9 was eligible and recommended shared clinical decision making to decide whether to administer one dose of PCV20 at least 5 years after the last pneumococcal vaccine dose. No consent or refusal for the PCV20 for R9 was provided by the facility. The facility's Influenza…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-13 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement infection control interventions for a resident with a communicable disease for 1 of 8 residents (R7) reviewed for infection control in the sample of 8. The findings include: R7's face sheet showed she was admitted to the facility on [DATE] with diagnoses to include Type 2 Diabetes, obesity, hyperlipidemia, depression, anxiety disorder, hypertension, and peripheral vascular disease. R7's facility assessment dated [DATE] showed moderate cognitive impairment and is dependent on staff for all cares. R7's 3/9/25 Initial Antibiotic Therapy Note showed, Diagnosis: Shingles, not getting an abx (antibiotic), getting an antiviral . Symptoms: Clear fluid filled blisters to left side. Resident does state that the site burns and itches . Isolation precautions initiated? . Contact . R7's 3/9/25 Infection Note showed, Diagnosis: shingles . Symptoms: rash on back . Isolation precautions in place? Standard . R7's 3/10/25 Infection Note showed,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to safely transfer residents by not using a gait belt and by pulling the emergency release of a full body mechanical lift for 2 of 3 residents (R1 and R2) reviewed for safety in the sample of 3. The findings include: 1. On 11/7/24 at 10:45 AM, V6 (Certified Nursing Assistant- CNA) said on 11/5/24 she was asked by V7 (CNA) to help transfer R2 from bed to wheelchair with a full body mechanical lift. V6 said she was guiding R2 into the wheelchair and V7 was controlling the mechanical lift. V6 said R2 was just about sitting in the wheelchair, and she was repositioning R2 when V7 pulled the emergency release on the mechanical lift. V6 said some of R2's weight was still being supported by the mechanical lift when the emergency release was pulled by V7. V6 said she was not sure why V7 pulled the emergency release. V6 added staff only pull the emergency release when there is an emergency and there was no emergency when V7 pulled the emergency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to safely control a full body mechanical sling lift resulting in R1 sustaining a laceration to her forehead, for 1 of 4 residents reviewed for mechanical sling lift transfers in the sample. The findings include: On 09/30/2024 at 8:50AM, R1 was lying in bed. R1 had a 5-centimeter wound, that looked like an abrasion, to the forehead area. On 09/30/2024 at 8:50AM, R1 said, they just took the staples out of my head. There was two staff members transferring me when it happened. There was a lot of staff when I started bleeding, I had blood all over me. On 09/30/2024 at 10:45AM, V8 CNA-Certified Nursing Assistant said, when we pulled her (R1) back in the wheelchair it got bent and tilted. I was guiding the resident and V7 CNA was working the mechanical lift. On 09/30/2024 at 11:00AM, V7 CNA-Certified Nursing Assistant said, the other CNA guided the resident as I worked the machine. R1 was sitting in the chair when it tilted. I did not see what part of the lift hit her. On 09/30/2024 at 12:31PM, V3 ADON Assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a urinary drainage bag was kept below the level of the bladder and failed to ensure a urinary drainage bag was kept off the floor for 1 of 2 resident (R18) reviewed for catheters in the sample 15. The findings include: R18's face sheet showed a [AGE] year-old female with diagnosis of retention of urine, heart failure major depressive disorder, dyspnea, anxiety disorder, hypertension, and cardiac murmur. On 03/12/24 at 09:34 AM, V5 Certified Nursing Assistant (CNA) and V6 CNA transferred R18 from her chair to bed using a total mechanical lift. V5 lifted R18's urinary drainage bag above the level of the bladder and placed it in her (R18's) lap during the transfer. After R18 was in bed, V5 put R18's urinary drainage bag on the floor while showing this surveyor the tubing anchor on R18's left thigh. On 03/13/24 at 12:10 PM, V2 Director of Nursing (DON) said it's important to keep a urinary drainage bag below the level of the bladder and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to prevent cross contamination when providing incontinence care and failed to ensure gloves were worn when an injection was given for 2 of 2 residents (R26 & R4) reviewed for infection control in the sample of 15. The findings include: 1. On 3/12/24 and 10:10 AM, V7 CNA (Certified Nursing Assistant) and V5 CNA assisted R26 to the bathroom. V7 and V5 had gloves on and helped R26 stand in front of the toilet. V5 pulled R26's pants down and incontinence brief. R26 was wet and soiled with a large amount of soft, mushy stool. V5 removed the soiled incontinence brief and discarded it in the trash. R26 was placed on the toilet and urinated. V7 removed R26's wet pants and put them in a bag. V7 changed her gloves and put a clean incontinence brief and pants on around R26's lower legs. V5 changed her gloves and then V5 and V7 stood R26 up from the toilet. V5 took a wet wash cloth and wiped feces from R26's buttocks, folded the washcloth over, wiped…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-14 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement their antibiotic use criteria and monitor their use for 1 of 1 resident (R19) reviewed for antibiotics in the sample of 15. The findings include: R19's face sheet showed a [AGE] year-old male admitted to the facility on [DATE] with diagnosis of heart failure, hypertension, kidney failure, long term use of anticoagulants, cerebral infarction and benign prostatic hyperplasia (enlarged prostate). On 03/13/24 at 10:03 AM, R19 was in a recliner in his room. He was alert and oriented to person, place, time, and situation. R19 did not have a urinary catheter. R19's color was flesh tone and he was in no distress. R19 said he had dark red almost a [NAME] color urine last night. R19 said he usually urinates in the toilet and the nurse took a urine specimen. R19 said he does take a blood thinning medication and denied any urinary complaints or abnormality other than the color. On 3/13/24 at 1:20 PM, V2 Director of Nursing (DON) said we are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a resident was free from verbal abuse for 1 of 4 residents (R4) reviewed for abuse in the sample of 6. The findings include: The facility's Abuse Report Form dated 1/12/24 showed V4 Medical Records and V6 Dietary Aide observed V5 Resident Helper pushing R4, in her wheelchair, into an elevator, when R4 called V5 a jackass. The form showed V5 then got into (R4's) face and began yelling at (R4). (V5) stated to (R4), 'This is what I am talking about. This is why I am mad at you and don't want to talk to you'. The form showed V5 also had her hands in (R4's) face. The form showed R4 became upset and agitated due to the incident. Upon completion of the investigation into this incident, V5's employment was terminated due to the allegation of verbal abuse being substantiated. On 1/16/24 at 9:30 AM, video surveillance footage of the incident dated 1/12/24, was reviewed by this surveyor and V1 Administrator. The video showed (no time stamp…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$80,559 in federal fines across 4 penalties.

  • $28,350 — penalty dated 2026-05-26
  • $20,460 — penalty dated 2025-12-02
  • $22,925 — penalty dated 2025-09-10
  • $8,824 — penalty dated 2024-03-14

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
OKSNEVAD, HOLGEIRIndividualDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 10/21/1976
NJOLSTAD-OKSNEVAD, ELLENIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/17/2025
OXMATI MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/06/2025
MICHALSEN, THOMASIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/05/2019

CMS files one row per role, so the 9 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.6M
Net patient revenuemost recent cost report
-53.4%
Operating marginrevenue minus expenses
$199K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 49%Medicare 3%Other / private 47%

This home reported $199K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$324per resident / day
operating cost
$9,863per month
≈ monthly operating cost
$212per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145495. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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