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Fondulac Rehabilitation and Health Care Center

901 Illini Drive, East Peoria, IL 61611 · For profit - Corporation · 98 certified beds · (309) 694-6446 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus candidate (CMS is watching this home)Flagged for abuseBehavioral-health or dementia-care citations — no harm found (F0740, F0758)3 immediate-jeopardy citations$146,601 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (73) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $146,601 in federal fines (most recent 2025-05-28)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2535 E Washington St · (309) 694-6464 · Call to confirm hours
Pharmacy
Cvs0.2 mi
2540 E Washington St · (309) 698-3018 · Call to confirm hours
Grocery
2200 Washington St · (309) 698-4712 · Call to confirm hours
Park
305 Neumann Dr · Typically dawn to dusk
Place of worship
2525 E Washington St · (309) 699-4311

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.7%13.4%15.4%better
Long-stay residents who lose too much weight1.2%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms55.7%54.2%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.0%3.1%3.3%better
Long-stay residents whose ability to walk worsened11.4%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication17.9%18.3%18.9%typical
Long-stay residents given the seasonal flu vaccine56.3%91.8%95.3%worse
Long-stay residents with pressure ulcers4.4%4.8%4.7%typical
Long-stay residents with worsening bladder/bowel control6.4%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table14.0%21.7%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine8.3%63.1%79.4%worse
Short-stay residents rehospitalized after admission26.0%26.1%22.6%worse
Short-stay residents with an outpatient ER visit10.5%13.9%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

44.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 38 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

44.2%U.S. median 51.5%
Got home and stayed home
12.0%U.S. median 10.7%
Went back to hospital
0.17U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 16% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF44.2%CMS range 31.4–58.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.0%CMS range 8.2–17.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.921.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.36
RN hours/ resident / day
0.71
LPN hours/ resident / day
1.83
Aide hours/ resident / day
2.89
Total nurse hours/ resident / day
0.19
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 98 beds and averages 72.0 residents a day — about 73% occupied, or roughly 26 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.89 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.36 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.83 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.42 hrs/resident/day on weekends vs 3.09 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.43 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

17
deficiencies at the latest standard inspection (2024-08-21)
19
at the previous standard inspection (2023-08-04)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

73 citations, most serious first. The 19 most serious are shown; the remaining 54 are one tap away and print in full.

  • Immediate jeopardy · J2026-05-20 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their own discharge policy for discharging a resident for one resident (R5). This failure led to R5 being discharged to a home with no running water, with all of R5's medical supplies being left in the weather elements and being ruined, no food in the home and no home health assistance as ordered by the doctor. The failure of leaving R5's medical supplies on the porch has the potential for R5 to get infections in wounds that could lead to hospitalizations, serious illness or even death. The failure to have no home health set up for home could lead to multiple health concerns worsening and causing illness, hospitalizations and death. The Immediate Jeopardy began on 3/31/26 at unknown time when R5 was transported home with all of his belongings left on the front porch with no home health set up for assistance with anything. V1 (Administrator) was notified of Immediate Jeopardy on 5/15/26 at 11:54 AM. The immediacy was removed on 5/15/2026 the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-05-28 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to protect a resident (R2) from resident-to-resident sexual abuse for one of four residents (R2) reviewed for abuse in the sample of ten. This failure resulted in R1 a cognitively intact resident sexually assaulting R2 a cognitively impaired resident on more than one occasion. This failure resulted in an Immediate Jeopardy. The Immediate Jeopardy began on 5/3/25 when the facility failed to protect a resident (R2) from resident-to-resident sexual abuse. V2 (Director of Nursing) was notified of the Immediate Jeopardy on 5/24/25 at 9:00 AM. On 5/24/25 the surveyor confirmed through interview and record review that the facility took the following actions to remove the Immediate Jeopardy: While the immediacy was removed on 5/24/25, the facility remains out of compliance at a severity Level II as additional time is needed to evaluate the implementation and effectiveness of their removal plan and Quality Assurance monitoring. Findings include: On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-05-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to initiate a resident head count once an exit door was alarming without known cause, failed to ensure a gait to the outside smoking patio was kept secure, failed to develop a care plan and implement interventions for residents at risk for elopement, and failed to provide adequate supervision for two of three residents (R6 and R7) reviewed for elopement risk in the sample of 10. These failures resulted in cognitively impaired resident (R6) who required assistance with ADL's (Activities of Daily Living) exiting the facility without staff knowledge or supervision on 4-22-25, and being found 2.2 miles away from the facility, on a concrete median, by a stop light, in the dark, with complaints of being cold. The road R6 traveled along was a busy main road that had numerous steep hills and curves. These failures resulted in an Immediate Jeopardy. The Immediate Jeopardy started on 4-22-24 at 2:00 AM when R6, a cognitively impaired resident, exited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-06-24 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received necessary care and services to maintain their highest practicable physical, mental, and psychosocial well-being for one resident (R1) in a sample of 14 reviewed for abuse and neglect. These failures resulted in R1 experiencing avoidable pain, fear, distress, discomfort, and humiliation when left waiting in a wheelchair while in pain, left in stool despite being able to make needs known, and left suspended in a mechanical lift sling instead of being promptly transferred and repositioned for comfort and safety. Findings include:R1's admission record documented R1 was a [AGE] year-old admitted to the facility on [DATE] from a local hospital with diagnoses including fusion of cervical spine, occipital condyle fracture, chronic pain syndrome, stiffness of the right shoulder and elbow, muscle wasting and atrophy, dysphagia, and lack of coordination.R1's hospital discharge records, dated 5/15/26, documented R1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-06-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure necessary grooming, hair care, personal hygiene, and personal appearance services were provided to maintain the highest practicable physical, mental, and psychosocial well-being for one (R12) resident reviewed for quality of care in a total sample of 14 residents.This deficient practice was evidenced by the facility's failure to provide and/or arrange timely hair care and grooming services for R12, whose hair was observed to be matted. The facility failed to follow its Resident Rights policy and Beautician/Barber policy to ensure R12's grooming and personal appearance needs were met in a manner consistent with R12's preferences, dignity, and quality of life. As a result, R12 experienced embarrassment, distress, and humiliation related to the condition of R12's hair.Findings include:R12's admission record documented R12 is a [AGE] year-old African American female admitted to the facility on [DATE] from a long-term acute care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-06-24 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide necessary pain assessment, monitoring, and intervention to maintain the highest practicable physical and psychosocial well-being for one (R1) resident reviewed for pain management, in a total sample of 14 residents. This failure to assess and intervene when R1 was reported to be in pain during care and transfers, including when R1 was left suspended in a mechanical lift sling while beds were switched and when R1 waited an extended period in a wheelchair after activating the call light and requesting to return to bed due to pain. This failure resulted in R1 experiencing prolonged, unassessed, and/or unmanaged moderate-to-severe pain.Findings include:R1's admission record documented R1 was a [AGE] year-old admitted to the facility on [DATE] from a local hospital with diagnoses including fusion of cervical spine, occipital condyle fracture, chronic pain syndrome, stiffness of the right shoulder and elbow, muscle wasting and atrophy, dysphagia, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure fall assessments were done and accurate for 4 residents (R1, R4, R11, R12, failed to document any follow up assessments after a fall for one resident (R11), provide adequate supervision while showering for one resident (R4), and failed to assess the safety of residents who request to shower independently for five residents (R8, R9, R10, R11, R12). These failures led to R1 falling and breaking her hip, requiring surgery and an increase in need for assistance with Activities of Daily Living. These failures led to R4 being left alone in the shower with no assistance then falling and breaking her arm. On 5/20/2026 V11 (Licensed Practical Nurse), V12 (Certified Nurse Aide) and V18 (Certified Nurse Aide) described an independent shower resident as a resident that staff will turn the shower on to warm it up, set out towels and wash cloths and let the resident know to go take a shower. V11 (LPN), V12 (CNA) and V18 (CNA) all agreed that when a resident is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure resident safety prior to repositioning for one of three residents (R1) reviewed for incidents and accidents in the sample of three. This failure resulted in R1 sustaining a deep leg laceration requiring a hospital visit, receiving 13 stitches, and antibiotic treatment. Findings include: The facility's Skin condition Monitoring policy and procedure, dated 1/18, documents It is the policy of this facility to provide proper monitoring, treatment, and documentation of any resident with skin abnormalities. 1. Upon notification of a skin lesion, wound, or other skin abnormality, the Nurse will assess and document the findings in the nurses' notes and complete the QA (Quality Assurance) form for Newly Acquired Skin condition . 3. Any skin abnormality will have a specific treatment order until area is resolved . 4. Documentation of the skin abnormality must occur upon identification and at least weekly thereafter until the area is healed. Documentation of the area must include the following: c. Prevention techniques that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-21 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to administer physician ordered insulin to a resident (R12) with a diagnosis of Type Two Diabetes Mellitus with Diabetic Chronic Kidney disease for one of one resident reviewed for insulin use in a sample of 47. This failure resulted in R12's emotional distress feeling like the facility was going to kill him because he wasn't getting his insulin as ordered and resulted in multiple abnormal laboratory values that reflected hyperglycemia. Findings include: The facilities Adverse Drug Reactions and Medication Discrepancy policy dated 11/6/18 documents, Procedure: 1. A medication discrepancy/error has been made when one of the following occurs: wrong medication administered, wrong dose administered, medication administered by wrong route, medication administered to wrong resident, medication administered at wrong time, and medication not administered. The facilities Medication Administration policy, undated documents, The complete act of administration entails removing an individual dose from a previously dispensed, properly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-24 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the Facility failed to guarantee Residents reasonable telephone access by not providing phone service access for family members to contact residents for four residents (R1, R3, R6, and R14) reviewed for telephone communication in a sample of 14.Findings include: 1. On 6/17/26 at 8:51 am, V24 (R3's Sister/Power of Attorney) stated, I have called and left numerous messages, and no one returns my phone call or the phone just rings and rings, and no one answers it. This has happened on multiple occasions. My sister (R3) discharged from the facility and I called looking for personal items and no one ever calls me back. 2. On 6/17/26 at 9:06 am, V25 (R14's Granddaughter) stated, I have called my grandmother so many times, and the phone just rings and rings. When they answer, sometimes I am on hold for over twenty minutes. They have no cordless or portable phones, so that does not help either, if they are busy, they have to run up the hallway to the nurse's desk to answer the phone. At night, the nurses and aides must answer the phones, and they are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-24 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure call lights were answered in a timely manner and failed to follow its Call Light Policy for one (R1) resident reviewed for call lights in the sample of 14 when R1's call light was not answered in a timely and efficient manner after R1 requested assistance due to pain and wanting to return to bed. Findings include:R1's nursing progress note, dated 5/18/26 at 11:39 AM, showed V2/DON/Director of Nursing documented R1's mother reported R1 had his call light on for 40 minutes and was in pain wanting to be put back in bed. The note documented the CNA/Certified Nursing Assistant was waiting for someone from another hall to assist with transferring R1 back to bed. The record did not show an assessment of R1's pain level at that time, did not show documentation of an intervention to relieve R1's pain, and did not show documentation that R1 was timely assisted back to bed.On 6/17/26 at 11:40 AM, R1 stated that approximately three days after admission, on 5/18/26, he was in his wheelchair in pain and wanted to go back to bed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-24 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record the Facility failed to verify and document personal inventory items for one resident (R3) reviewed for discharge in a sample of 14.Findings include:R3's Physician Order Sheet/POS, dated 6/18/26, documents R3 admitted to the facility on [DATE] with diagnoses including Compression Fracture of the T11-T12 Vertebrae and Low Back Pain. The POS documents an order dated 7/20/25, for a Shoulder-Thoracic-Sacral/STS back brace.R3's Nursing Progress Notes (dated 4/5/26 at 8:06 am and 4/6/26 at 6:35 am), document R3 is in the hospital.R3's Nursing Progress Note, dated 5/15/26 at 10:51 am, documents a late entry follow up with family and sister has decided to have (R3) admitted to another facility closer to her.R3's Nursing Notes, dated 4/5/26 through 5/15/26, do not document R3's personal inventory items/belongings were sent upon R3's discharge and do not document follow up telephone calls with V24 (R3's Sister/Power of Attorney).On 6/17/26 at 8:51 am, V24 (R3's Sister/Power of Attorney)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and revise comprehensive, person-centered care plans to include resident-specific problems, goals, and interventions for three (R1, R6, and R12) residents reviewed for comprehensive care plans in the sample of 14. Findings include:1. R1's admission record documented R1 was a [AGE] year-old admitted to the facility on [DATE] from a local hospital with diagnoses including fusion of cervical spine, occipital condyle fracture, chronic pain syndrome, stiffness of the right shoulder and elbow, muscle wasting and atrophy, dysphagia, and lack of coordination.R1's hospital discharge records, dated 5/15/26, documented R1 was discharged from the hospital to the facility after hospitalization related to a motorcycle accident. The records documented multiple traumatic injuries and post-surgical needs, including cervical spinal fusion, multiple fractures, mobility restrictions, braces/splints, anticoagulation therapy, and pain management medications.R1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the Facility failed to finalize a completed fall investigation, document and monitor a head injury and prevent a staff assisted fall and the facility failed to follow its SNF (Skilled Nursing Facility) Mechanical Lift Procedure and Safe Lifting and Movement of Residents policy when staff failed to promptly transfer R1 to the designated surface and reposition R1 for comfort and safety. R1 had multiple fractures, cervical spinal fusion, weight-bearing restrictions, limited upper-extremity use, immobility, and pain. Leaving R1 suspended in the mechanical lift sling while staff switched the beds failed to promote R1's safety, dignity, comfort, and medical condition, and resulted in avoidable pain, fear, discomfort, and distress for two (R1 and R3) residents reviewed for accidents/hazards in a sample of 14.Findings include: 1. R1's admission record documented R1 was a [AGE] year-old admitted to the facility on [DATE] from a local hospital with diagnoses including fusion of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-24 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the Facility failed to maintain environmental equipment safety, comfortability and appearance for a torn/ripped bed mattress that created unsafe gaps for one resident (R10) reviewed for environment in a sample of 14.Findings include:On 6/18/26 at 8:11 am, R10 was sitting in a wheelchair in R10's room and R10's bed was unmade (no sheets/blankets/bedspread). An exposed blue mattress had a moderate amount of brown/tan punctures on the outer layer that exposed the internal mattress materials and exposed dips/lumps were noted on the sleeping surface. R10 stated, Oh, they know about it, I have been telling them about this mattress for over a year. It looks terrible and is very uncomfortable. I do not know why they do not notice it when they change my bedding.On 6/18/26 at 8:06 am, V7 (Housekeeping Supervisor) stated, Staff are real good about letting me know about mattresses that need to be changed out. They tell me if they see a dirty or worn mattress, so we can swap it out.On 6/18/26 at 8:35 am, V7 (Housekeeping Supervisor) entered R10's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-30 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a clean and sanitary environment by failing to ensure resident bathrooms were free of fecal matter, resident rooms were cleaned daily with trash removed daily, floors throughout the facility were swept and mopped, and soiled linens and adult briefs were properly disposed of. These failures have the potential to affect all 74 residents residing in the facility reviewed for physical environment. Findings Include:On 5/30/2026 at 9:30 AM, during the initial tour of the facility, the floors in the front entrance, dining room, and main nurses' station were observed to have dirt, debris, and a sticky substance that adhered to shoes while walking. On Hall A, dirt, debris, and a sticky substance were present on the hallway floors and in all resident rooms. Most rooms were missing trash can liners, and several rooms contained dried stains accompanied by a urine odor. Rooms A2, A3, A6, A10, A13, and A15 had no bed sheets on the beds. Room A4 contained urine-soaked bed sheets and an adult brief saturated with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure accuracy of the plan of care for one resident (R5) of three resident's reviewed for care plan accuracy. R5's Medical Record documents that he was admitted on [DATE] with diagnoses to include but not limited to Chronic Respiratory Failure with Hypoxia, Type II Diabetes Mellitus and Chronic Peripheral Insufficiency. R5's Medical Record documents he was cognitively intact and made all of his own decisions. R5's care plan dated 3/9/26 documents focus areas as (R5) has a behavior problem relating to false accusations. (R5) refuses showers and will tell other staff no shower was offered. The resident has mood problem, he has delusional thoughts, he will state everyone is against him, if you don't agree with him, he thinks you are calling him a liar. These care plans were entered by V2 (Registered Nurse/Director of Nursing). On 5/15/2026 V2 (RN/DON) denied knowledge of the care plan focus areas on 3/9/26. I have to sign a lot of care plans. On 5/15/2026…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-28 · tag F0609 — failed to report abuse allegations — widespread
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to implement their abuse policy and procedures to identify and report resident to resident suspected crime and sexual abuse immediately to local law enforcement, resident representatives, and the state agency for two (R1, R2) of three residents reviewed for reporting abuse in the sample of ten. These failures resulted in R1 having unsupervised access to all 79 residents within the facility after R1 sexually assaulted R2. Findings include: The facility's Resident Listing dated 5-20-25 documents 79 residents currently reside within the facility. On 5/21/25 at 10:30 AM, V6 (Certified Nursing Assistant) stated on 5/3/25 V6 witnessed R1 putting R1's hand up R2's shorts, placing R1's hand on R2's vagina on two occasions. V6 stated she made V15 (Licensed Practical Nurse) aware after R1 touched R2 on the vagina for the second time. V6 stated V15 called V1 (Administrator in Training) while V6 was standing at the nurse's station. On 5/21/25 at 10:35 AM V7 (Certified Nursing Assistant) stated on 5/3/25 V7 witnessed R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-28 · tag F0610 — failed to investigate and act on abuse reports — widespread
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to implement their abuse policy and procedure to thoroughly investigate an allegation of resident-to-resident sexual abuse, implement measures to provide safety and supervision to prevent further abuse, and failed to submit a final report of the final investigation to the state agency within five working days for two of three residents (R1 and R2) reviewed for protection from abuse in the sample of ten. These failures resulted in R1 having unsupervised access to all 79 residents within the facility after R1 sexually assaulted R2. Findings include: The facility's Resident Listing dated 5-20-25 documents 79 residents currently reside within the facility. On 5/9/25at 10:30 AM, V6 (Certified Nursing Assistant) and V7 (Certified Nursing Assistant) stated they witnessed R1 putting R1's hand up R2's shorts, placing R1's hand on R2's vagina on two occasions. On 5/20/25 at 3:15 PM, V1 (Administrator in Training) stated there was not an investigation, and a report was not sent to the state agency regarding V6 and V7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 54 citations
  • Potential for harm · F2025-05-28 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to employ a licensed Administrator to ensure all residents were protected from abuse and all abuse allegations were investigated and reported to the police, State Agency, and residents' representatives, to ensure all staff received mandatory annual in-servicing, and to maintain positive staff feedback. These failures have the potential to affect all 79 residents residing within the facility. Findings include: The facility's Resident Listing dated 5-20-25 documents 79 residents currently reside within the facility. The facility's Job Description Manual (undated) documents, Job Title Variations: Acting Administrator. Position Description: Manages all business-related activity to achieve the company vision and supporting strategies and assures that the company image as an ethical and high-quality provider of health services is maintained. Assist in the overall operation of the facility in accordance with current applicable federal, state, and local standards, guidelines and regulations while completing the required training hours…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-28 · tag F0944 — widespread
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to ensure all staff received annual QAPI (Quality Assurance and Performance Improvement) in-service training. This failure has the potential to affect all 79 residents residing within the facility. Findings include: The facility's Resident Listing dated 5-20-25 documents 79 residents currently reside within the facility. The facility's Annual In-Servicing Calendar Policy dated 09/2022 documents, March: QAPI All Staff. On 5/24/25 at 9:10 AM V2 (Director of Nursing) verified no staff received annual QAPI training.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-28 · tag F0945 — failed to train staff on abuse prevention — widespread
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to ensure all staff received annual Infection Control and Prevention in-service training. This failure has the potential to affect all 79 residents residing within the facility. Findings include: The facility's Resident Listing dated 5-20-25 documents 79 residents currently reside within the facility. The facility's Annual In-Servicing Calendar dated 09/2022 documents, April: Infection Prevention and Control All Staff On 5/24/25 at 9:10 AM V2 (Director of Nursing) verified no staff received Infection Control and Prevention Training.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-28 · tag F0946 — widespread
    Provide training in compliance and ethics.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to ensure all staff received annual Compliance and Ethics in-service training. This failure has the potential to affect all 79 residents residing within the facility. Findings include: The facility's Resident Listing dated 5-20-25 documents 79 residents currently reside within the facility. The facility's Annual In-Servicing Calendar dated 09/2022 documents, April: Ethics and Corporate Compliance All Staff. On 5/24/25 at 9:10 AM V2 (Director of Nursing) verified no staff received annual Compliance and Ethics training.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-28 · tag F0949 — failed to train staff on dementia and abuse — widespread
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to ensure all staff received annual Behavioral Health in-service training. This failure has the potential to affect all 79 residents residing within the facility. Findings include: The facility's Resident Listing dated 5-20-25 documents 79 residents currently reside within the facility. The facility's Annual In-Servicing Calendar dated 09/2022 documents, January: Behavioral Health All Staff. October: Behavioral Management All Staff. On 5/24/25 at 9:10 AM V2 (Director of Nursing) verified no staff received annual Behavioral Health training.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-21 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to have a Registered Nurse for eight consecutive hours in a 24 hour period on four of 31 days per the Facility's July Nursing Schedule. This has the potential to affect all 63 residents living in the facility. Findings. The Facility Assessment, dated 8/12/24, states, The facility's plan to ensure sufficient staff to meet the needs of the residents at any given time. The Facility's 2024 July Nurses Schedule shows there are no Registered Nurses working on four weekend days: 7/06/24, 7/07/24, 7/20/24, 7/21/24. On 8/21/24 at 12:05 PM, V3, Assistant Director of Nursing, stated, Yes, we did have gaps in the July schedule that we did not have Registered Nurse Coverage. The facility's Long-Term Care Facility Application for Medicare and Medicaid Form CMS (Centers for Medicare and Medicaid Services) 671 dated 8/18/24, signed by V1, Administrator, documents 63 residents currently reside within the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-21 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to serve foods as written on the menu. This has the potential to affect all 63 residents living in the facility. Findings: The Facility's Week at a Glance, dated 8/18/24, Week four, Luncheon Menu, states, Oven Fried Chicken Breast; Mashed Potatoes; Chicken Gravy; Mixed Vegetables; Roll/Margarine; Pie (menu does not specify what kind of pie as required). Residents were served: Plain Baked Chicken (no breading); Mashed Potatoes; Carrots; Bread; Strawberry Pie. On 8/18/24 at 12:35 PM, V5, Dietary Manager, stated, I don't know why the chicken was plain, carrots were served instead of mixed vegetables and bread was served instead of rolls. The frozen mixed vegetables didn't come in, but we do have canned mixed vegetables; there are frozen rolls in the freezer that could have been used. I'll talk to the cook. He's new and doesn't know things. On 8/19/24 at 10 AM, during the Group Interview with Resident Council, R3, R10, R11, R15, R29, R33, R38, all complained that often the menu will say one thing, and another will be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-21 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure use of a safe sanitation solution; place food on the steam table at the appropriate time; maintain clean appliances/fixtures in the kitchen; label, date and appropriately package all opened food; use only institutional approved storage containers; date, label and discard as required, all food items in the resident's floor refrigerator. This has the potential to affect all 63 residents living in the facility. Findings: The document Food from Outside Sources/Personal Food Storage, dated 4/2017, states, Food and beverages brought in from outside sources, that are to be stored in the facility refrigerators and freezers, will be checked by a dietary staff member. Any suspicious or obviously contaminated food or beverage will be discarded immediately. Food and beverages will be labeled with the resident's name, food item and date. These foods and or beverages will be placed on a designated tray/shelf. Facility storage procedures apply. On 8/18/24 at 11:15 AM, the floor refrigerator (for resident's use) had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-21 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This failure resulted in two deficient practice statements. A. Based on observation, interview, and record review the facility failed to perform hand hygiene during medication administration for two residents (R22 and R35) of three reviewed for medication administration, in a sample of 47. B. Based on observation, interview and record review, the facility failed to implement Enhanced Barrier Precautions throughout the facility to protect vulnerable residents and prevent the spread of multi-drug resistant organisms (MDROs). This failure has the potential to affect all 63 residents residing in the facility. Findings include: A. The facility policy, Standard Precautions, dated (reviewed) 4/11/22 directs staff, Standard precautions will be instituted to prevent the spread and contamination of pathogenic microorganisms in a manner that voids transfer to residents, personnel and environment. Gloves: Wear gloves when touching blood, body fluids, secretions, and contaminated items. Remove gloves promptly after use, before touching noncontaminated items and environmental surfaces and before…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-21 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify the facility Ombudsman monthly of a resident transfer to the hospital and failed to provide the resident and resident representative with a written notice of transfer. This failure has the potential to affect all 47 facility residents. Findings Include: 1. R25's facility Census List, provided by V9/Business Office Manager on 8/19/24 documents that R25 was transferred to a local hospital on 2/9/24 and on 6/8/24. No evidence of a facility notification to R26 of a transfer/discharge was present on R25's chart. 2. R35's facility Census List, provided by V9/Business Office Manager on 8/19/24 documents that R35 was transferred to a local hospital on 4/24/24, 7/6/24 and 8/6/24. No evidence of a facility notification to R26 of a transfer/discharge was present on R35's chart. On 8/20/24 at 11:09 A.M., V7/Social Services Director verified that the facility did not provide R25, R35 or their representatives with a written notice of transfer. At that time,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-21 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide a copy of the bed hold policy for residents discharging to the hospital, for four of four residents (R25, R35, R45 and R70), reviewed for bed holds, in the sample of 47. Findings Include: The facility Bed Hold Guarantee Policy, dated (revised) 8/1/17 directs staff, The resident, resident family or legal representative will be given the appropriate 'Notice of Bed Hold Policy'' at the time of discharge or therapeutic leave, if possible, but notice will be given no longer than 24 hours after discharge or initiation of leave. 1. R25's medical record documents that R25 was hospitalized on [DATE] and 6/8/24. R25's medical record does not contain documentation of written notice to R25 or R25's resident representative, of the facility bed hold policy. 2. R35's medical record documents that R35 was hospitalized on [DATE], 7/6/24 and 8/6/24. R35's medical record does not contain documentation of written notice to R35 or R35's resident representative, of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-21 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a care plan addressing target behaviors exhibited, anticoagulant use, and psychotropic medication use for four of 19 residents (R4, R7, R12, and R49) reviewed for care plan accuracy in the sample of 47. Findings include: The facility's Comprehensive Care Planning, dated 11/1/17, documents, It is the policy of the facility to comprehensively assess and periodically reassess each resident admitted to this facility. The results of this resident assessment shall serve as the basis for determining each resident's strengths, needs, goals, life history and preferences to develop a person-centered comprehensive plan of care for each resident that will describe the services that are to be furnished to attain or maintaining the resident's highest practicable physical, mental, and psychosocial well-being. 1. R49's current Physician's Orders document the following medication order: Eliquis (anticoagulant) 5 milligrams (mg) take one tablet by mouth twice daily. R49's current care plan does not address the use of R49's Eliquis.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-21 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to perform the required nurse shift to shift controlled substance reconciliation for 19 of 19 residents, (R2, R3, R8-R10, R13, R17, R19, R22, R25, R34, R37, R43, R44, R47, R50, R52, R59 and R65) reviewed for controlled substances in a sample of 47. FINDINGS INCLUDE: The facility policy, Controlled Substances, dated (reviewed) 11/6/18 directs staff, It is the policy of the facility that all drugs listed as Schedule II drugs are subject to specified handling, storage, disposal and record keeping. The drugs in Schedule II will be counted and reconciled by the nurse coming on duty with the nurse that is going off duty. These records shall be retained for at least one (1) year. On 08/18/24 at 9:21 A.M., a review of the facility A Hall and C Hall narcotic Shift Change Accountability Record Sheet for Controlled Substances for August 2024, for residents residing in the facility A Hall and C Hall, shows missing, nursing documentation, to confirm facility nurses performed the required shift to shift controlled substance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of staff to resident mental abuse to the state agency for one of three residents (R23) reviewed for abuse in the sample of 47. Findings include: The facility's Abuse Prevention Program policy, dated 11/28/16, documents The facility affirms the right of our residents to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined below. This includes but is not limited to, freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. This facility therefore prohibits mistreatment, exploitation, neglect or abuse of its residents, and has attempted to establish a resident sensitive and resident secure environment. The purpose of this policy is to assure that the facility is doing all that is within its control to prevent occurrences of mistreatment, exploitation, neglect or abuse of our residents. This policy also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record the facility failed to immediately remove an employee accused of mental abuse from resident care and complete an abuse investigation for alleged staff to resident abuse for one of three residents (R23) reviewed for Abuse in the sample of 47. Findings include: The facility's Abuse Prevention Program policy, dated 11/28/16, documents The facility affirms the right of our residents to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined below. This includes but is not limited to, freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. This facility therefore prohibits mistreatment, exploitation, neglect or abuse of its residents, and has attempted to establish a resident sensitive and resident secure environment. The purpose of this policy is to assure that the facility is doing all that is within its control to prevent occurrences of mistreatment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a PASARR (Preadmission Screening and Resident Review) was completed for three of four residents (R1, R44 and R58) reviewed for PASARR screenings in the sample of 47. Findings include: 1. R1's current Physician's Orders document R1's current diagnoses to include: Schizophrenia and Psychosis. R1's current medical record has no documentation of a PASARR Level I completed. On 08/20/24 at 10:05 AM, V3 (Assistant Director of Nursing/ADON) stated the facility has no record of R1 ever receiving a PASARR Level I. 2. R58's current Physician's Orders document R58 was admitted to the facility on [DATE] with a diagnoses of Schizophrenia. R58's Notice of PASARR Level I Screen Outcome (dated 01/23/24) documents the following: Your PASARR Level I screening is complete. Your Level I screen shows you may have a serious mental illness or intellectual/developmental disability. You meet the criteria for Convalescent Care, and you may stay for up to 60 calendar days…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure physician ordered daily skin checks and scheduled pressure ulcer treatments were completed and a pressure ulcer care plan was developed for three of three residents (R34, R35, R44) reviewed for pressure ulcers in the sample of 47. Findings include: The facility's Decubitus Care/ Pressure Areas policy, dated 1/2018, documents It is the policy of this facility to ensure a proper treatment program has been instituted and is being closely monitored to promote healing of any pressure ulcer. This policy also documents The pressure area will be assessed and documented on the Treatment Administration Record (TAR) or the Wound Documentation Record. Initiate physician order on treatment sheet. When a pressure ulcer is identified additional interventions must be established and noted on the care plan in an effort to prevent worsening or re-occurring pressure ulcers. The facility's Comprehensive Care Plan Planning policy, dated 11/1/17, documents It is the policy of (the facility) to comprehensively assess and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to perform hand hygiene during suprapubic catheter care for one of two residents (R7) reviewed for urinary catheters in a sample of 47. Findings include: The facility's Standard Precautions policy, dated 4/11/22, documents Procedure: 1. Handwashing: wash hands after touching blood, body fluids, secretions, excretions and contaminated items, whether or not gloves are worn. Wash hands immediately after gloves are removed between resident contacts and when otherwise indicated to avoid transfer of microorganism to other residents or environments. It maybe necessary to wash hands between task and procedures on the same resident to prevent cross-contamination of different body sites. 3. Gloves: Wear gloves (clean , nonsterile gloves are adequate) when touching blood, body fluids, secretions, excretions and contaminated items. Put on clean gloves just before touching mucous membranes and nonintact skin. Change gloves between tasks and procedures on the same resident after contact with material that may contain a high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure a licensed pharmacist reviewed a resident's medication regimen monthly for six consecutive months for one of five residents (R57) reviewed for unnecessary medications in a sample of 47. Findings include: The Facility Psychotropic Medication Policy, dated 11/28/17, documents, Nursing Administration will meet with the consultant Pharmacist on a monthly basis to discuss any resident who may need or is due for a possible medication reduction. R57's current medical record, as of 8/20/24, has no documentation of R57 having any Medication Regimen Reviews completed by a licensed pharmacist for the months of March, April, May, June, July, and August 2024. On 8/20/2024 at 9AM, V2 (Director of Nursing) confirmed that for the time span of 2/2024-8/2024, R57 only had one medication regimen review completed by a licensed pharmacist in February 2024.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. R49's current Diagnosis Report documents R49's diagnoses to include: Schizophrenia; Schizoaffective Disorder; Mood Disturbance and Anxiety; and Depression. R49's current Physician's Orders document the following medication order: Clozaril (antipsychotic, date of order 06/12/22) 1500 milligrams twice daily. R49's Monthly Behavior Tracking Records (dated February 2024 - August 2024) do not document any target behaviors or a consistent pattern of adverse behaviors displayed by R49. These same forms had multiple days throughout each month that were left blank, and R49's Behavior Tracking Record (dated May 2024) is completely blank for the entire month. R49's current care plan has no mention of any target behaviors displayed by R49 and has no documentation of any behavioral interventions in place. From 08/19/24 - 08/21/24, multiple observations of R49 were conducted, and no adverse behaviors were displayed by R49 during this time. R49's Consultation Report (dated 05/30/24) does not address the suggested gradual dose reduction for R49's Clozaril. On 08/21/24 at 08:40 AM, V3 (ADON)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to obtain physician ordered laboratory tests for one of one resident (R67) reviewed for lab monitoring in a sample of 47. Findings Include: The facility policy, Laboratory Tests, dated (reviewed) 9/27/2017 directs staff, Appropriate laboratory monitoring of disease processes and medications requires consideration of many factors including concomitant disease(s) and medications(s), wishes of the resident and family and current standards of practice. Laboratory testing will be completed in collaboration with Medicare guidelines, pharmacy recommendations and physician orders. Obtain laboratory orders upon admission, readmission and PRN (as needed) for medication and condition monitoring per the physician's order. R67's admission Physician Order Sheet/POS, dated 7/16/24 includes the following diagnoses: Acute Hypoxic Respiratory Failure, Diabetic Ketoacidosis, Acute Kidney Injury, Diabetes Mellitus, Dizziness and Weakness. This same POS also includes the following physician orders for labs: CMP (Complete Metabolic Profile) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-15 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident's schedule II narcotic was free from misappropriation for two of three residents (R1 and R3) reviewed for misappropriation of property in a sample of three. Findings include: The facility's Abuse Prevention Program, revised 11/28/16, documents that it is the right of the resident to be free from abuse, neglect, misappropriation of resident property, and exploitation. This form documents that misappropriation of resident property means deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent. R1's current Physician Order Sheet, documents for R1 to take Hydrocodone (schedule II)-Acetaminophen 5mg (milligrams)325mg every six hours as needed. The facility's shipment details invoice details sheet documents that 30 tablets of Hydrocodone-Acetaminophen 5mg-325mg were delivered on 7/28/23 for R1. There is no Controlled Substance Proof of Use sheet in R1's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility establish a system for the receipt and reconciliation of controlled drugs for two of three residents (R1 and R3) reviewed for controlled drugs in a sample of three. Findings include: The facility's Controlled Substances policy, revised 10/06, that all drugs listed as schedule II are subject to specified handling, storage, disposal, and record keeping. This form also documents that the drugs in Schedule II will be counted and reconciled by the nurse coming on duty with the nurse that is going off duty. The facility's shipment details invoice details sheet documents that 30 tablets of Hydrocodone-Acetaminophen 5mg-325mg were delivered on 7/28/23 for R1. There is no Controlled Substance Proof of Use sheet in R1's medical record. The facility's pharmacy shipment details sheet documents that on 8/2/23, 60 tablets of Hydrocodone-Acetaminophen 5mg-325mg were delivered to the facility for R3. R3's Controlled Substance Proof of Use, dated 8/2/23, documents that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure the privacy of medical records for two of three residents (R1, R3) reviewed for medical records in a sample of three. Findings include: The facility's Notice of Privacy Practices, undated, documents that the facility is required by law to maintain the privacy of your health information and to provide to you and your representative this notice of duties and privacy practices. R1's Controlled Substances Proof of Use form, documents R1's full name and place of residents. This form documents for R1 to take Hydrocodone-Acetaminophen 5mg (milligrams) 325mg tablets every six hours as needed for pain. R3's Controlled Substances Proof of Use form, documents R3's full name and place of residency. This form also documents for R3 to take Hydrocodone-Acetaminophen 5mg-325mg every six hours. On 8/14/23 at 10:45am, V4, Detective, verified that during the autopsy of V3, Licensed Practical Nurse, two cards of Hydrocodone-Acetaminophen 5-325mg, along with the reconciliation forms were found in V3's upper breast pocket of her scrubs.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-04 · tag F0572 — widespread
    Give residents a notice of rights, rules, services and charges.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to inform residents of their rights during their stay in the facility. This has the potential to affect all 62 residents residing in the facility. Findings include: Long Term Ombudsman Program Resident Rights for People in Long-term care Facilities, dated 12/04, documents Your rights as a citizen and a facility resident you do not lose your right as a citizen of Illinois and United States because you live in a long-term care facility. You have the right to vote. On 8/03/23 at 10:05 AM, a resident council meeting was conducted in the sunroom. During the resident council meeting, R39, R42, R33, and R11 were asked if they knew what the rules and their rights were at the facility, R39, R41, R33, and R11 were unaware of what the facility rules and rights were, and stated nothing has ever been gone over in resident council or posted in the facility that they knew of. R33 was unaware she could still vote while a resident of the facility. On 8/03/23 at 10:50 AM, a tour of the facility was taken, and no postings were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-04 · tag F0576 — widespread
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to deliver mail six days a week. This has the potential to affect all 62 residents residing in the facility. Findings include: Long Term Ombudsman Program Resident Rights for People in Long-term care Facilities, dated 12/04, documents Your facility must deliver your mail to you promptly. On 8/03/23 at 10:05 AM, a resident council meeting was conducted in the sunroom. During the resident council meeting, R39, R42, R33, and R11 were asked if they got mail delivered on Saturdays and during the week. R39, R42, R33, and R11 all stated they did not get mail delivered on weekends, and if a package was delivered on Saturday they had to wait until Monday when V13 Activity Director came back to work because V13 is who delivers the mail and packages and only works Monday through Friday. On 8/03/23 at 10:50 AM, a tour of the facility was taken, and a paper was posted in the clear glass display case at the nurse's desk that documents All mail that is available to be handed out will be given to activities by 1:00pm for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-04 · tag F0585 — failed to handle grievances — widespread
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to inform residents of their rights and where/whom to file a grievance. This has the potential to affect all 62 residents residing in the facility. Findings include: Facility Resident Grievances/Complaints, revised 11/1/17, documents It is the policy to actively encourage residents and their representatives to voice grievances and complaints on behalf of themselves or others. The facility shall provide contact information including: grievance official name, business address, business phone, a reasonable timeframe for completing the review of the grievance. On 8/03/23 at 10:05 AM, a resident council meeting was conducted in the sunroom. During the resident council meeting, R39, R42, R33, and R11 were asked if they knew who their grievance official was and how to file a grievance. R39, R41, R33, and R11 were unaware of who their grievance official was and stated there was no posting they were aware of on who to file a grievance to. On 8/03/23 at 10:50 AM, a tour of the facility was taken, and no postings were found on how to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-04 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure a Registered Nurse/RN was staffed eight hours per day, every day in July 2023. This failure has the potential to affect all residents residing in the facility on those days. FINDINGS INCLUDE: The facility's Nurse Staffing Schedule, for July 2023, document the facility failed to staff a Registered Nurse on July 8, 9, 25, and 28, 2023. On 8/4/2030, at 11:38 AM, V2/Director of Nursing confirmed the facility did not provide a RN for at least 8 hours on July 8, 9, 25, and 28, 2023. V2 confirmed resident census, on the aforementioned days, was 61, 61, 65, and 64, respectively. Resident Census and Conditions form, dated 8/2/23, documents 62 resident live in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-04 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to offer residents snacks outside of the scheduled meal service times. This has the potential to affect all 62 residents residing in the facility. Findings include: Facility Diet Listing, undated, documents 62 residents eat at the facility. Facility posted mealtimes documents Breakfast: 7:30am; Lunch: 12:00pm; and Dinner 5:30pm. Facility Evening Snacks, revised 10/15, documents It is the policy to offer each resident an evening snack and document whether the resident accepted or declined the evening snack. All residents will be offered a bedtime snack. On 8/03/23 at 10:05 AM, a resident council meeting was conducted in the sunroom. During the resident council meeting, R39, R42, R33, and R11 were asked if they were offered snacks throughout the day. R39, R41, R33, and R11 all stated they were not offered snacks and R41, R11, and R33 stated they were all diabetics and not offered a bedtime snack. On 8/03/23 11:40 AM, V7 Certified Nurse Aid/CNA stated There are no resident snacks passed by us, I just came to day shift off of PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-04 · tag F0842 — failed to keep accurate, complete medical records — widespread
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the Facility failed to accurately complete, document, systematically organize and have readily accessible medical records for all 62 Residents residing in the Facility. This failure has the potential to affect all 62 Residents residing in the Facility. Findings include: Resident Census and Condition Report, dated 8/2/23, document 62 residing in the Facility. Facility Administrator Job Summary, undated, documents: the Administrator is responsible for managing, planning, organizing, staffing, directing, coordinating, reporting, budgeting and the physical management of the Facility, Residents and equipment in a way that the purpose of the Facility shall be maintained in accordance with all established practices, policies, laws and applicable State Regulations; the Administrator will manage and conduct the business of the Facility in a manner that protects the Facility license and certification at all times; and the major goal of the Administrator is to provide an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-04 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. The facility's Medication Administration policy and procedure, Revised 11/18/17, documents 11. Avoid touching medication. If contact with medication is likely, prepare medication using gloves. 12. Appropriate hand washing is to be completed and/or alcohol based get rub or (cleansing agent) must be used, throughout the medication pass. This should occur: Before and after medication pass. After touching an oral medication during administration. It is acceptable to use an antiseptic gel type solution between residents. On 8/2/23 at 8:18 am V4 LPN (Licensed Practical Nurse) stepped up to the medication cart and did not perform hand hygiene prior to preparing medications for R15. V4 LPN noted to have a soiled protective adhesive bandage to her right thumb. V4 LPN reached into her uniform pocket, pulled out set of keys, unlocked the medication cart, and using keys unlocked the narcotic lock box. V4 LPN pulled out R15's Phenobarbital 64.8 mg bubble packed medication card and using her ungloved soiled right thumb…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-04 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the facility's designated Infection Control Preventionist (ICP) was scheduled to work at the facility in a manner that allowed the Infection Control Preventionist role to be fulfilled and failed to ensure the DON (Director of Nursing) who assists in the ICP role completed an approved ICP Certification. This failure has the potential to affect all 62 residents who currently reside in the facility. Findings Include: The facility's Infection Control Surveillance and Monitoring Policy, revised 4/11/22, states, It is the policy of the facility to do routine surveillance and monitoring of the facility to determine if compliance with infection control practices is maintained. The facility shall employ, at a minimum, a part time Infection Control Preventionist (ICP). These duties may be performed by the Director of Nursing (DON) with an approved Infection Control Certification. This same policy documents that the DON/ICP will: Investigate and implement controls to prevent infections in the facility; Direct the correct…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-04 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a person-centered plan of care for four of 16 residents (R23, R29, R37, R56) reviewed for care plans in the sample of 26. Findings include: The facility's Comprehensive Care Planning Policy, revised 7/20/22, states, 4. Comprehensive Care Plans shall strive to describe a. The resident's preferences, choices, and goals to the extent possible to assist in attaining or maintaining the resident's highest practicable quality of life. b. The resident's medical, nursing, physical, mental, and psychosocial needs and preferences. c. Person centered measurable objectives and timeframes for ease of evaluating resident progress toward achieving goals. 8. Communication of the Care Plan contents is paramount to the success of consistent care delivery. 1. R37's Face sheet documents R37 was admitted to the facility on [DATE]. R37's Cumulative Diagnosis Log documents R37 as a smoker. The facility's Smoking List documents R37 as a current smoker in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-04 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to review and revise a care plan for six (R29, R38, R68, R419, R43, and R56) of 26 residents reviewed for care plan revision in a sample of 26. Findings include: Facility policy, entitled Comprehensive Care Planning, revised [DATE], document, The following procedures shall be utilized in the development and maintenance of care plans: 1.b. The Care Plan shall be revised as necessary when the needs/problems and care and services specified in the plan of care no longer reflect those of the resident. 1. R29's Physician Order Sheet (POS), dated [DATE]-[DATE], documents Kidney Disease Stage Three. On [DATE] at 9:30 AM, R29 had was in bed with a right chest port in place with a dressing dated [DATE]. R29 stated she gets her Dialysis thru her right chest port on Tuesday, Thursday, and Saturday at a (local) Dialysis center, and has been on Dialysis for one year. On [DATE] at 9:30 AM, V6 Licensed Practical Nurse/LPN stated (R29) goes to Dialysis Tues,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-04 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain consents for residents on psychotropic medications, failed to provide clinical justification for the use of dual therapy, failed to identify and track behaviors that warranted the use of psychotropic medications, failed to ensure behavior tracking logs and resident care plans identified specific target behaviors, failed to document non-pharmacological interventions prior to the use of psychotropic medications, and failed to complete psychotropic medication assessments for five of six residents (R23, R37, R38, R43, R65) reviewed for unnecessary medications in the sample of 26. Findings include: The facility's Psychotropic Medication Policy revised 11/28/17, states, It is the policy of this facility that residents shall not be given unnecessary drugs. Unnecessary drugs is any drug used: 1. In an excessive dose, including in duplicative therapy. 2. For excessive duration. 3. Without adequate monitoring. 4. Without adequate indications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a physician's order was obtained for code status (Do Not Resuscitate/DNR) for one resident (R419) of 26 residents, in a total sample of 26 residents reviewed for DNR Physician orders. FINDINGS INCLUDE: Facility policy, entitled Advance Directive, Revised [DATE], documents, 4. Any decision made by the resident shall be indicated in the chart in a manner easily understood by all staff. Advance directives specifying full code/attempt resuscitation/CPR [Cardio-Pulmonary Resuscitation] or the absence of determination shall be recorded as a Full Code. Those residents indicating Do Not Attempt Resuscitation/DNR shall be recorded as DNR. Staff must be aware of any requests for limited Medical Interventions shall be recorded appropriately on the care plan. DNR or requests for comfort measures only shall be recorded as signifying DNR-Comfort. Code status shall also be recorded on the resident's Physician Order Sheet. R419's IDPH [Illinois Department of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to submit correct MDS (Minimum Data Set) assessments for two residents (R5 and R56) reviewed for MDS correctness in a sample of 26. Findings include: The facility's Comprehensive Assessment/MDS (Minimum Data Set) Policy, dated 11/1/17, documents: It is the policy of (facility) to comprehensively assess and periodically reassess each resident admitted to this facility. The results of this resident assessment shall serve as the basis of determining resident strengths, needs, goals, life history and preferences to develop a comprehensive plan of care for each resident with the goal of attaining or maintaining the resident's highest practicable physical, mental, and psychosocial well-being. 1. R5's current Physician Orders, dated 8/1/23, documents R5 has a diagnosis of Bipolar; R5's current Physician Orders does not document a diagnosis of Post Traumatic Stress Disorder/PTSD. R5's MDS (Minimum Data Set), dated 5/15/23 Section I Active Diagnoses, does not document R5's diagnosis of Bipolar but does document (with a checkmark at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the Facility failed to document a completed admission Smoking Assessment in R219's Medical Chart for one Resident (R219) of 12 reviewed for Smoking in a sample of 26. Findings include: Facility Resident Smoking Policy, undated, documents that each Resident whom chooses to smoke will have a Smoking Assessment completed prior. Facility Smoking and Vaping Policy, revised 10/27/22, documents: the Facility works to provide appropriate care for Residents keeping safety and comfort in mind; implementation of the Smoking Safety Risk Assessment will be conducted once the Resident indicates they may want to smoke; and development of the Resident Smoking Contract will be completed by the Social Service Designee and the Resident. Facility Residents Who Smoke List, undated, documents R219 as a smoker. R219's admission Nursing Assessment, dated 7/19/23, documents that R219 is alert/oriented and has an orthopedic cast to the right wrist/forearm. R219's current Care Plan, documents R219 has chosen to continue smoking. On 8/2/23, during the hours of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the Facility failed to follow Physician Orders for Resident weights for one (R219) of 26 Residents reviewed for Weights in a sample of 26. Findings include: Facility Resident Weight Monitoring Policy, revised 9/2008, documents: it is the policy of the Facility that the Resident weights are recorded and monitored at least monthly; new admission weight is obtained within 24 hours of admit; weights and re-weigh results are recorded by nursing staff on the Report of Monthly Weight Form in the medical record; Residents who have been determined by the Weight Committee to be increased risk for weight loss will be put on weekly weights for at least four weeks; and all new admissions and re-admissions will be weighed weekly for at least four weeks. R219's Physician Order Sheet/POS, dated 7/19/23, documents that R219 admitted to the facility on [DATE]. The POS also documents an order, on 7/19/23, for daily weights for three days, then every week for four weeks. R219's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to meet the professional standards of quality care to ensure required care and services were provided for residents receiving enteral nutritional feedings for two (R29 and R56) of two residents and failed to implement a physician referral for a resident who is refusing gastrostomy tube cares, feedings, and flushes for one (R56) of two residents reviewed for gastrostomy tubes in the sample of 26. Findings include: The facility's Daily Cleansing of G/J/Peg Tube Site policy and procedure, dated 4/2007, documents It is the policy of (the facility) to provide care and services to the resident with a gastrostomy or Jejunostomy tube to maintain the site in clean and safe manner as to minimize the risk of infection. This policy documents the procedure for cleansing the tube site. The Facility Conformance with physician medication orders, reviewed 9/27/17, documents A complete and accurate listing of current medication orders will be maintained on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to have oxygen orders on one (R29) of one resident reviewed for oxygen in a sample of 26. Findings include: Facility Conformance with physician medication orders, reviewed 9/27/17, documents A complete and accurate listing of current medication orders will be maintained on the residents Physician Order Sheet. On 8/02/23 at 9:30 AM, R29 was in bed and had 4 liters of oxygen on via nasal cannula. R29 stated she has oxygen only because she had a hard time breathing due to excess fluid. R29 was able to answer questions but becomes short of breath with talking. R29's Physician Order Sheets (POS), dated 8/1-8/31/23, has no documentation R29 is on oxygen. On 8/03/23 at 9:30 AM, V6 Licensed Practical Nurse/LPN stated I don't see (R29's) oxygen orders on her physician order sheet and it should be. (R29) wears oxygen for comfort at night, and as she needs.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have Dialysis orders, failed to obtain a daily weight, and failed to coordinate communication between the Dialysis facility and the nursing home on one (R29) of one resident reviewed for Dialysis in a sample of 26. Findings include: Facility Conformance with physician medication orders, reviewed 9/27/17, documents A complete and accurate listing of current medication orders will be maintained on the residents Physician Order Sheet. Facility Outpatient Dialysis Services Agreement, dated 3/17/07, documents The Nursing Facility shall ensure that all appropriate medical and administrative information accompanies all residents at the time of transfer to the Dialysis Unit. The parties will mutually develop a written protocol governing specific responsibility's, policies and procedures to be used in rendering Dialysis services to residents including the development and implementation of a resident's care plan relative to the provision of Dialysis services. The Nursing Facility will provide for the interchange of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-06-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a cooked pork roast was cooled to a safe temperature before storing in the refrigerator, open containers of food were covered to prevent contamination and labeled with the date opened, foods with expired dates were discarded, staff food was not stored in the refrigerator with residents' food, refrigerators were clean and without debris, and clean bowls in the kitchen were stored to prevent debris from falling into the eating surface. These failures have the potential to affect all 67 residents in the facility. Findings include: A Storage policy dated 10/2020 states, When using only part of a product, the remaining product should be in the original package or airtight container and labeled and dated. This policy also states, Do not leave serving utensils or tools in food containers. A Food from Outside Sources/Personal Food Storage policy dated 4/2017 states, All residents have the right to accept food brought to the facility by any visitor (s) and/or food from a facility garden, however, the food must…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-06-15 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews the facility failed to ensure staff wore masks covering their noses and mouths while in the resident areas of the facility. This failure has the potential to affect all 57 residents in the facility. Findings include: A COVID-19 Control Measures policy dated as revised 2/21/22 states, Anyone entering the facility must wear a facemask. On 6/12/22 at 9:15a.m. V4 (Licensed Practical Nurse/LPN) walked from the residents' hallway through the facility's dining room to the side entrance of the building without wearing a face mask. V4 proceeded to talk with visitors who just entered the building before walking back through the dining room into the patient hallway where the nurses' desk was located. At 9:40a.m. V3 (LPN/Infection Preventionist) was standing behind the nurses' station which was centrally located between the three resident hallways. V3 was wearing a facemask which was placed under her chin and not covering her nose or mouth. V3 stated that staff are supposed to wear a facemask covering their noses and mouths while in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-06-15 · tag F0886 — failed to test for COVID-19 as required — widespread
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to have documented efforts to obtain COVID-19 laboratory test results within 48 hours or that it attempted to contact its local and state health departments for assistance with timely COVID-19 laboratory testing. These failures have the potential to affect all 57 residents in the facility. Findings include: A COVID-19 Testing policy dated 6/4/20 gives as its purpose, To identify asymptomatic cases, to confirm infection symptomatic cases, to evaluate quality indicators, to follow-up on infection control programs and to support decision making. On 6/12/22 at 10:16a.m. and 6/14/22 at 2:00p.m. V2 (Director of Nurses) stated the facility recently had an outbreak of COVID-19 among its staff and residents. V2 stated that the facility's community transmission levels are high, and the facility was already testing unvaccinated staff two times weekly using a point of care (POC) rapid test. V2 stated that on 5/16/22 the facility had its first case of COVID-19 at which time they began a broad testing program for all residents and staff two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-06-15 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide Range of Motion exercises for limited range of motion, for seven of seven residents (R6, R9, R35, R40, R49, R55 and R57) reviewed for range of motion, in a sample of 27. Findings Include: The facility policy, Restorative ADL (Activities of Daily Living) Programs, dated (revised) 01/02 directs staff, Restorative programs shall be planned for any resident with a reasonable likelihood for improvement in their functioning levels or to prevent a loss of function. Documentation or program implementation, follow through and individual resident progress towards goals will be done as follows: The Nursing Assistant performing the program as part of the daily care will document and initial the daily flow sheet as indicated for each restorative program. 1. On 06/12/22 at 10:29 A.M., R9 was seated in a reclining wheelchair, in a resident room. R9's bilateral hands were in a contracture position. R9's Minimum Data Set assessment, dated 6/9/21,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-06-15 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to reconcile controlled medications for 29 of 29 residents (R1, R5, R6, R9, R12, R14, R18, R19, R21, R22, R24, R26, R28, R29, R31, R32, R33, R35, R36, R37, R38, R47, R48, R49, R52, R54, R209, R308 and R309) reviewed for medications, in the sample of 29. FINDINGS INCLUDE: The facility policy, Controlled Substances, dated (revised) 11/6/18 directs staff, It is the policy of the facility that all drugs listed as Schedule II drugs are subject to specified handling, storage, disposal and record keeping. Schedule II drugs are to be kept under two separate locks requiring two separate keys. A permanently affixed locked cabinet within the locked medication cart may be used for safe keeping. The Schedule II cabinet must remain locked and the Charge Nurse shall have the key in her possession at all times. Only Licensed Nurses will have access to Controlled Substances. A control sheet for each prescription will be initiated. The control sheet will contain: Resident's Name, ordering physician name, Issuing Pharmacy, Name and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to perform daily skin checks and failed to follow dietary recommendations for the use of a high protein supplement for a resident with multiple pressure wounds for one of two residents (R57) reviewed for pressure wounds in a sample of 27. FINDINGS INCLUDE: The facility policy, Decubitus Care/ Pressure Areas, dated (revised) 01/18 directs staff, It is the policy of this facility to ensure a proper treatment program has been instituted and is being closely monitored to promote the healing of any pressure ulcer. Nursing personnel are to notify dietary personnel of any pressure areas to seek nutritional support and monthly reviews by the Registered Dietician. When a pressure ulcer is identified additional interventions must be established and noted on the care plan in an effort to prevent worsening or re-occurring pressure ulcers. R57's current Physician Order Sheet, dated June 2022 documents that R57 was admitted to the facility on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, facility staff failed to perform a resident bed to wheelchair transfer to minimize the risk of injury for one resident (R57) of three residents, reviewed for transfers, in a sample of 27. FINDINGS INCLUDE: The Facility's Fall Prevention policy (undated) documents, All staff must observe residents for safety. Interventions (fall) will be implemented for residents. New interventions will be written on the care plan. R57's current Physician Order Sheet, dated June 2022 documents that R57 was admitted to the facility on [DATE] with the following diagnoses: CVA (Cerebral Vascular Accident) with left sided weakness, Dementia, Aphasia and Delirium. R57's Minimum Data Set assessment, dated 5/26/22, documents R57 has functional limitation in range of motion impairments to one side of both upper and lower extremities. This same form documents that R57 is totally dependent on two staff members for bed to chair transfers. R57's current Care plan includes the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to minimize the risk of infection by keeping a urinary collection bag off of the floor and failed to place a urinary collection bag in a privacy bag for two of two residents (R13 and R57), reviewed for urinary catheters, in a sample of 27. FINDINGS INCLUDE: The facility policy, Urinary Drainage Collection Unit, dated (revised) 2/18 directs staff, To provide a sterile collection unit for urinary drainage to minimize entry of bacteria into the bladder. Hang the urinary drainage unit below the bladder level, not touching the floor. Keep urinary drainage bag in a catheter cover (dignity bag). 1. R57's current Physician Order Sheet, dated June 2022 includes the following diagnoses: Urinary Retention, Neurogenic Bladder, History of Urinary Tract Infection and Proteinuria. Also included are the following physician orders: Catheter change monthly with #16 Coude, 10 ML (Milliter) balloon and Supra Pubic Catheter Site Care every shift. On 06/12/22 at 9:15 A.M., R57 was lying in bed. A urinary catheter collection bag with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-15 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide behavioral health care services and develop individualized interventions/programs recommended in the PASRR (pre-admission screening and resident review) for one of one resident (R51) reviewed for behavioral health services in a sample of 27. Findings include: The Facility Assessment, dated March 2022, documents services and care we offer based on our Residents' need. Mental health and behavior to manage medical conditions and medication-related issues causing psychiatric symptoms and behavior, identify and implement interventions to help support individual with issues such as dealing with anxiety, care of someone with cognitive impairment, care of individual with depression, trauma/PTSD, other psychiatric diagnoses, intellectual or developmental disabilities. This form also documents that the facility must have sufficient staff who provide direct services to residents with the appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-06-15 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow manufacturer's warnings for administration of medications, for two residents (R36, R42) in the sample of twelve residents, reviewed for medication pass. This failure resulted in two medication errors out of thirty opportunities for error, for a 6.67% medication error rate. FINDINGS INCLUDE: The facility policy, Medication Administration (revised 11/18/17) directs staff, Medications must be identified by using the seven rights of administration: right resident, right drug, right dose, right consistency, right time, right route and right documentation. 1.) R36's current Physician Order Sheet, dated June 2022 includes the following diagnosis: Diabetes Mellitus. This same document includes the following medication: Lispro Insulin 18 Units subcutaneous after meals. On 6/12/22 at 11:47 A.M., V4/Licensed Practical Nurse (LPN) prepared to administer medications to R36. V4/LPN withdrew an Insulin pen from the top of the medication cart, applied a needle and without following the printed manufacturer's warning of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-06-15 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to do accuchecks (test for blood sugar levels) or give insulin to one resident (R36) of three residents reviewed for insulin in a sample of 27. Findings include: The facility Medication Administration policy revised 11/18/17, documents Drug administration shall be defined as an act in which a single dose of a prescribed drug or biological is given to a resident by an authorized person in accordance with all laws and regulations governing such acts. The complete act of administration entails removing an individual dose from a previously dispensed, properly labeled container (including a unit dose container), verifying it was the physicians order, giving the individual dose to the proper resident, and promptly recording the time and dose given. Medications must be prepared and administered within one hour of the designated time or as ordered. R36's current medical record documents R36 has a diagnosis of Diabetes Mellitus. R36's Physician Order dated 6/1/22 - 6/30/22 documents ACCUCHECK (before meals and bedtime) daily at 8:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-08-04 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to post and have reports from the most recent survey of the facility available. This has the potential to affect all 62 residents residing in the facility. Findings include: Long Term Ombudsman Program Resident Rights for People in Long-term care Facilities, dated 12/04, documents Your facility must let you see reports of all inspections by the Illinois Department of Public Health. On 8/03/23 at 10:05 AM, a resident council meeting was conducted in the sunroom. During the resident council meeting, R39, R42, R33, and R11 were asked if they knew where the state survey book was located at the facility. R39, R41, R33, and R11 were unaware of where the state survey book was located because it was located in the front lobby at one time, but it had been removed quite a while ago when the lobby was remodeled. On 8/03/23 at 10:50 AM, a tour of the facility was taken and unable to find the state survey binder. A paper posted in the clear glass display case at the nurse's desk documents state survey results are available…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$146,601 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $136,243 — penalty dated 2025-05-28
  • $10,358 — penalty dated 2025-03-21
  • Medicare payment denial — starting 2025-06-26 for 4 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.3M
Net patient revenuemost recent cost report
-7.7%
Operating marginrevenue minus expenses
$591K
Related-party expense10% of expenses
Who pays — share of resident-days
Medicaid 88%Medicare 3%Other / private 9%

About 88% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $591K paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$257per resident / day
operating cost
$7,824per month
≈ monthly operating cost
$239per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145266. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-08-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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