Berkeley Nursing & Rehab Center
6909 West North Avenue, Oak Park, IL 60302 · For profit - Individual · 72 certified beds · (708) 386-1112 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
- it has 4 actual-harm citations
- a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $230,332 in federal fines (most recent 2025-04-04)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.1% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.9% | 6.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.9% | 0.9% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 0.6% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 79.9% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.5% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 4.2% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 3.3% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.8% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 8.1% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 12.3% | 21.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 25.0% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 27.8% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 14.1% | 13.9% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 36% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 44% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.5%CMS range 7.6–16.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 4.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.05 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 72 beds and averages 60.4 residents a day — about 84% occupied, or roughly 12 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.53 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.67 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.49 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.28 hrs/resident/day on weekends vs 2.63 on weekdays — 13% thinner on weekends. RN hours go from 0.66 to 0.70 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
35 citations, most serious first. The 14 most serious are shown; the remaining 21 are one tap away and print in full.
- Actual harm · Gcited before2025-04-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their change in condition policy by not calling advance life support services (911) for two hours after R48 who was found with an altered mental status and verbally unresponsive. This failure resulted in R48 immediate intubation by emergency medical service and mechanical ventilation for 1 of 1 residents reviewed for change in condition. Findings Include: R48 has the diagnosis of Atrial Fibrillation, Lack of coordination, abnormalities of gait and mobility, need for assistance with personal care and Adult Failure to Thrive. R48's physician order summary dated 2/7/25 documents: Rivaroxaban (antithrombotic/prevent blood clots) fifteen milligrams given by mouth at bedtime for atrial fibrillation. Medication administration record dated 2/1/25-2/28/25 and 3/1/25 documents: R48 received Rivaroxaban as prescribed. Fall risk review dated 2/28/25 documents: R48 was at high risk for falls. Is resident receiving a medication that affects awareness, judgement or safety (e.g. anti-anxiety, antibiotics, anticoagulants) yes.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-09-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and records review, the facility failed to notify the physician of a resident's decrease in blood pressure and decrease in oxygen saturation causing a further decline in condition. This affected one of three residents (R1) reviewed for notification of an acute change in condition. This failure resulted in R1 being sent to the hospital thirteen hours later emergently in respiratory distress, going in to cardiac arrest while in the emergency department, and expiring. Findings Include: R1 is a [AGE] year old with the following diagnosis: quadriplegia, encounter for gastrostomy, and acute respiratory failure. A Nursing note dated [DATE] at 11:32AM documents in the morning, R1 was noted resting in bed and left eye opened to name being called. At 11:20AM, V3 (Former Nurse) found R1 diaphoretic with cool/clammy skin, respiratory rate of 60 breaths per minute, and a heart rate of 96 beats per minute. A blood pressure was unable to be detected and the oxygen level was 85%. Lung sounds were coarse to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-09-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct a comprehensive assessment of a resident after experiencing a decrease in blood pressure and oxygen level and failed to reassess vital signs later in the shift. This affected one of three residents (R1) reviewed for comprehensive nursing assessments. This failure resulted in R1 being sent to the hospital in respiratory distress, going into cardiac arrest in the emergency room, and expiring. Findings Include: R1 is a [AGE] year old with the following diagnosis: quadriplegia, encounter for gastrostomy, and acute respiratory failure. A Nursing note dated [DATE] at 11:32AM documents in the morning, R1 was noted resting in bed and left eye opened to name being called. At 11:20AM, V3 (Former Nurse) found R1 diaphoretic with cool/clammy skin, respiratory rate of 60 breaths per minute, and a heart rate of 96 beats per minute. A blood pressure was unable to be detected and the oxygen level was 85%. Lung sounds were coarse to the upper airway. 911 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-05-26 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement effective pain management for one resident's (R139) with severe pain of one resident reviewed for pain in a sample of 12. This failure resulted in R139 becoming extremely anxious in anticipation of pain, crying and saying she wanted to die because the pain was so bad. Findings include: On 05/23/23 at 8:30 AM R139 was observed lying in bed, soft spoken, and V16 (LPN) at bedside. V16 asked how R139 was doing and R139 states her neck hurts. V16 states oh your neck is still hurting. V16 then leaves the room without asking R139 her pain level. R139's chin is to her chest and the resident looks uncomfortable. Surveyor asked R139's pain level from 1-10. R139 states her pain level is 9/10. R139 states the nurse gave her extra strength acetaminophen medication. R139 states she is waiting for it to work, and states she has been in pain since she had a stent/surgery. On 05/23/23 10:30 AM R139 states pain is still 7/10. R139 states she only had the extra strength acetaminophen earlier and nothing else. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-30 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents are free from verbal abuse for one of three residents (R1) reviewed for abuse. Findings include:R1 is an [AGE] year-old male who was readmitted in the facility on 05/02/2024 with diagnoses of not limited to rhabdomylosis, dementia and schizoaffective disorder. R1's Brief Interview for Mental Status (BIMS) done on 04/02/2026 indicated R1 has BIMS score of 15 which indicated R1 is cognitively intact.On 04/30/2026 at 9:54AM during interview, R1 stated that V3 (Former Certified Nursing Assistant/CNA) was always mad at R1. R1 stated that whatever R1 says, V3 turns it against R1.On 04/30/2026 at 11:24AM during phone interview with V3, V3 stated that R1 had been calling her with racial slurs every time R1 sees her. V3 stated that she already talked to V5 (Registered Nurse/RN), V8 (RN) and V9 (Licensed Practical Nurse/LPN) about it, and she was always told to ignore R1. V3 stated that on the day of the incident, she was passing by R1 carrying…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-04 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow the Food Safety and Sanitation Policy by dietary staff using gloved hand to directly scoop a piece of cornbread after handling multiple food ladles, and dietary staff observed without beard covering for their exposed beards, and by not ensuring a bag of frozen peaches and open bottle of dried parsley was labeled with a made/open date and expiration date. This failure has the potential to affect all 48 residents in the facility on oral diets. Findings include: On 4-1-25 at 12:05 PM, surveyor observed V5 (Cook) plating lunch meals in the main dining room. Surveyor observed V5 wearing gloves and handling different food ladles, grabbing Styrofoam plates, and scooping cornbread with his gloved hand that touched multiple surfaces. V5 did not change his gloves or sanitize his hands when grabbing plates or cornbread. On 4-2-25 at 9:49 AM, V4 (Dietary Manger) said staff should change their gloves after touching multiple surfaces to prevent cross contamination. On 4-3-25 at 8:44 AM, V5 (Cook) said staff should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-04 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a resident with dignity during mealtime. This affected one of three residents (R5) reviewed for dignity. Findings Include: R5 has a diagnosis of Hemiplegia and visual loss. Minimal data set section G (functional abilities) dated 1/10/25 documents: eating - R5 requires partial/moderate assistance. Helper does less than half the effort. Care plan revised on 1/15/25 documents: R5 required extensive assistance times one staff participation to eat. On 4/1/25 at 12:31PM, R5 observed in the main dining room, being fed by V8 (Certified Nursing Assistant/CNA). V8 told R5, she has to feed R5 like baby. On 4/2/25 at 1:09PM, V2 (Director of Nursing/DON) said, staff should not tell any resident they have to feed them like a baby, it is not appropriated, it takes away their dignity. Staff should tell the resident to let me assist you. On 4/3/25 at 1:49pm, V8 (CNA) said, she should have not told R5 she was going to feed him like a baby. V8 said, she spends so much time taking care of the residents, they become like…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide an appropriate call light and accessibility to a call light for one resident who was identified with self-care deficits. This affected one of three residents (R22) reviewed for call light accessibility. Findings Include: R22 has a diagnosis of Quadriplegia. Minimal Data Set section C (cognitive pattern) dated 3/20/25 documents: a score of fifteen which indicates R22 is cognitively intact. Section GG (functional abilities) documents: impairment on both sides for upper and lower extremities. Dependent on staff. Care plan initiated 9/29/2020 documents: R22 has activities of daily living self-care performance deficit related contractures bilateral upper/lower extremities, Quadriplegia. On 4/1/25 at 12:02pm, R22 who was assessed to be alert and oriented to person, place and time, was observed in bed with the call light string hanging from the wall onto the night stand. R22 could not reach the call light/string. R22 said, he was quadriplegic. R22 said, he cannot use the call string. R22 said, he has to wait…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide incontinence care at least every two hours. This affected one of three residents (R5) reviewed for incontinence care. Finding Including: R5 has a diagnosis of Hemiplegia. Minimal data set section G (functional abilities) dated 1/10/25 documents: Toileting hygiene: dependent. Section H (bladder and Bowel) documents: Urinary Continence: R5 was always incontinent. Care plan initiated 4/2/22 documents: R5 is incontinent of bladder and bowel function related to impaired mobility, weakness and other co-morbidities secondary to diagnosis of: hemiplegia, affecting left non-dominant side. Goal: staff will assist with toileting throughout the day. On 4/1/25 at 1:09pm, R5 was observed sitting in his wheelchair with wet soiled pants in his peri-area/between his legs. R17 (R5's roommate) who was assessed to be alert and oriented to person, place and time said, R5 was provide incontinence care around 9:30am this morning. A clock displaying the correct time was observed on the wall in the middle of R5/R17's bed area.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow physician orders by not applying splint or braces for three residents (R5, R11 and R19) out of three residents reviewed for restoratives services. Findings include: 1. R19 was admitted to the facility on [DATE] with a diagnosis of hemiplegia affecting the left side. R19's brief interview for mental status score dated 3/5/25 documents a score of 15/15 which indicates cognitively intact. R19's physician order dated 6/10/24 documents: apply splint/brace to left upper extremities for 4-6 hours as tolerated. May remove during ADL care. R19's care plan dated 6/4/19 documents: R19 requires the use of splint to left hand/left knee related to diagnosis of hemiplegia/hemiparesis, contraction to left hand/left knee following Cerebral Vascular Accident, (CVA) affecting left dominant side. Interventions include: Splint to be on for at least 4-6 hours daily as tolerated. May remove when up to wheelchair per request. Help apply Splint to help…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-06-28 · tag F0575 — widespreadPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to display in a public and accessible location, the [NAME] and [NAME] Retaliation Hotline poster informing residents of their right to explore or decline community transition, and their right to be free from retaliation. The facility also failed to submit a monthly list of voluntary and involuntary discharge residents to the [NAME] and [NAME] program. This failure has the potential to affect all 42-residents residing in the facility. Findings Include: On 6/26/24 at 11:00am, the first-floor bulletin board observation was conducted with surveyor, V1 (Administrator) and V3(Admissions) for the [NAME] and [NAME] Retaliation poster. All parties verified that there was no visible poster of the mentioned advocacy group in the facility. On 6/26/24 at 11:30am, the dining and activity rooms were observed. There was no signage of [NAME] and [NAME] poster posted in these rooms. On 6/26/24 at 12:30pm V1 (Administrator), V3(Admissions) and V8 (Social…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow the Wound Care Plan by not implementing effective interventions to prevent further alteration in skin integrity. This failure affected 1 resident (R44) of 3 residents reviewed for wounds in a total sample of 15. Findings Include: On 6-25-24 at 8:03 AM, R44 was noted laying on a low air loss mattress with the mattress setting at static. On 6-27-24 at 11:00 AM, R44 was noted laying on a low air loss mattress with mattress set at static and verified with V11 (Assistant Director of Nursing/ADON). On 6-27-24 at 11:00 AM, V11 (ADON) said the low air loss mattress helps with wound healing by alternating pressure relief. V11 said the alternating pressure setting is based on the resident's weight. V11 said static setting is when all chambers are full and there is no alternating pressure relief for the resident. V11 said it is the nurse's responsibility to check the settings on the air mattress. On 6-27-24 at 11:28 AM, V2 (Director of Nursing) said the low air loss mattress can promote wound healing by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-28 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow the Medication Policy by not labeling medication bottles with the opened date. This failure affected 3 residents (R24, R34, and R18) of 15 residents reviewed for medications. Findings Include: On 6-26-24 at 1:10 PM surveyor found R24's Ketoconazole Shampoo 2%, R34's levocarnitine Oral Solution, and R18's liquid Ondansetron were opened without any opened date on the label. On 6-26-24 at 1:13 PM, V10 (Licensed Practical Nurse/LPN) said the opened date is important because staff can tell when it expires and how long the medication can last. V10 said the opened date lets staff know when to discard. On 6-26-24 at 1:45 PM, V9 (LPN) said when accessing medications she would label with the opened date and note the expiration date. On 6-26-24 at 9:00 AM, V2 (Director of Nursing) said nurses are responsible for labeling medication with the opened date. V2 said the opened date of medications is important to determine how long the medication can be used. V2 said the nurses will also honor the medication expiration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure pressure ulcer treatments and/or prevention interventions were implemented and/or completed, as ordered, for 3 of 3 residents (R3, R6, and R8) reviewed for wounds in the sample of 13. The findings include: 1. On 3/22/24 at 9:54 AM, R8 was lying in bed on a regular mattress. No low air loss mattress was in place for R8. R8 said staff turn her when they change her pamper, but was not sure how often she is changed. R8 said she has a wound to her bottom, but doesn't know if there is a dressing. On 3/22/24 at 10:11 AM, R8 said, Tell them to come change me. On 3/22/24 at 10:05 AM, V4, Licensed Practical Nurse (LPN), said R8 has a pressure ulcer to her sacrum and R8's wound care is ordered daily on the night shift, and as needed, if it becomes soiled or removed. V4 said she rounds with the wound care physician each week. V4 assisted R8 to turn to her left side. R8 had a dressing in place to her sacrum which was dated 3/21/24 (the day prior to this investigation). V4 said she needs to change R8's dressing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 21 citations
- Potential for harm · Fcited before2023-10-02 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review the facility failed to have a Registered Nurse working 8 hours a day, 7 days a week. This failure has the potential to affect all 37 the residents currently residing in the facility. Findings include: A review of the facilities resident roster on 10.1.23 indicates there are 37 residents residing in the facility. Review of facility schedules, timecards, and assignments sheets for September 2023 and PBJ (payroll-based journal) reporting record for 8.27.23 through 9.23.23 there was not a Registered nurse working on 9.5.23, 9.9.23, 9.14.23, 9.16.23, 9.22.23, 9.23.23, 9.24.23, 9.26.23, 9.29.23, and 9.30.23. On 10.2.23 at 11:15am V3 (Administrator) stated she did not have a registered nurse on duty working eight hours a day 7 days a week for the month of September 2023. V3 stated she does not have a staffing waiver for RN hours. V3 reviewed timecards, schedules, and assignment sheets, V3 confirmed there was not a Registered Nurse working on 9.5.23, 9.9.23, 9.14.23, 9.16.23, 9.22.23, 9.23.23, 9.24.23, 9.26.23, 9.29.23, and 9.30.23.
- Potential for harm · F2023-08-01 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to have sufficient nursing staff on duty to meet resident needs of providing assistance with ADLs (activities of daily living). This failure applied to four (R2, R6, R7, and R12) of four residents reviewed for ADLs and has the potential to affect all 37 residents currently in the facility. Findings include: Per Form 672 Resident Census and Conditions of Residents dated 7/31/23, there are currently 27 out of 37 residents in the facility who are occasionally or frequently incontinent of bowel and bladder. During initial rounds in the facility on 7/28/23 at 9:22AM, V2 (LPN) confirmed that she was the only nurse on duty and that there is currently no director of nursing. On 7-29-2023 6:00am V4- (Licensed Practical Nurse) observed to be in R6's room telling the patient, I am the only one here, you will need to wait for the morning shift to come and they will help you with morning care. V4 came out of the room and said, I did not have any Certified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-08-01 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide the services of a registered nurse in the building for at least 8 consecutive hours a day, 7 days a week and failed to have a designated registered nurse serving as a full-time director of nursing. This failure has the potential to affect all 37 residents currently in the facility. Findings include: Per Form 672 Resident Census and Conditions of Residents dated 7/31/23, there are currently 37 residents in the facility. During initial rounds in the facility on 7/28/23 at 9:22AM, V2 (LPN) confirmed that she was the only nurse on duty and that there is currently no DON (Director of Nursing). V2 added that she thought the DON just resigned. Interview with V1 (Administrator) on 7/28/23 at 12:40PM, V1 confirmed that the facility currently does not have a director of nursing. V1 said, She left yesterday. She was here about a week and a half. The one before that was here about a month. I have two RN's on staff, and they are going to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-01 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that incontinence care was provided for four (R2, R6, R7 and R12) of four residents reviewed for activities of daily living this failure has the potential to affect all 37 residents currently residing at the facility. Findings include: 7/29/23 at 7:08AM, V5 (CNA) was observed telling V17 that R12 had to get ready to go to dialysis and that V5 was tied up with another resident and asked V17 to please help R12. V5 notified V17 that R12 needed one person assist because she is blind. V17 (LPN) agreed and then proceeded to R12's room to provide R12 assistance with ADL's (Activities of Daily Living). R12 asked V17 to please provide incontinence care because no one had changed her since yesterday. Surveyor observed that incontinence brief was soaked with urine and feces. Surveyor asked R12 if anyone had provided incontinence care to her overnight and R12 said, No, the last time I was changed was yesterday morning. All day yesterday no one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-01 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow physician orders in the administration of tube feedings for four (R1, R2, R7, and R11) residents and failed to administer IV antibiotic medication as ordered for one (R1) resident out of four residents reviewed for physician orders. Findings include: R1's most recent re-admission to the facility, after hospitalization, was on 4/17/23. R1 physician orders included: Nothing by Mouth (NPO) diet, NPO texture Start Date 4/17/23 Jevity 1.5 at 270 ml bolus QID Start Date 4/17/23 Jevity is therapeutic nutrition for tube feeding. Review of medication administration record for April 2023 include no documentation that Jevity feeding was provided on the following dates/times: 4/19/23 0800 and 1200 4/20/23 1200 4/26/23 0800 Nursing Progress Note written by V8 (Former Director of Nursing) written on 4/26/23 12:46 reads: Note Text: writer went into residents' room to give afternoon feeding and Iv medication. Noted that resident was holding g-tube in her hand, it was dislodged from G-tube site. Daughter was notified.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-01 · tag F0693 — failed to provide proper feeding-tube care — patternEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow their policy for tube feedings by not administering tube feedings per physician orders; failed to document that physician was notified of missed feedings; failed to follow nutrition recommendations per nutrition assessments; and failed to document tube feeding intake and/or administration for two (R7 and R11) of four residents reviewed for tube feedings. Findings include: R7 and R11 were reviewed for feeding tube care during this survey. Review of physician orders for R11 include: Nothing by Mouth (NPO) diet, NPO texture, NPO consistency Diet Active 6/15/2023 09:22 Enteral Feed Order every shift Give 350 ml every shift, free water flush ORDER START DATE 06/23/2023 Enteral Feed Order every 18 hours on at 6 am and off at 11:59p (Jevity) ORDER START DATE 06/16/2023 Observations of R11 lying in bed in his room throughout the course of this survey and there was no feeding tube running nor any feeding tube set up in the room. Observations were made on 7/28/23 at 1:57PM, 7/29/23 at 6:42AM, 7:03AM, and 1:24PM.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-01 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to respond to a medical record request made by a resident's power of attorney. This failure applied to one (R4) of one resident reviewed for resident rights. Findings include: 7/28/23 at 12:40PM, V1 (Administrator) stated that when medical record requests are received from a lawyer's office, the medical records person will pull anything off the electronic medical record system or hard copies. The turnaround time is about a week or so. V1 added that they have to give written notice and then they have 24 hours or so to respond. V1 stated that if a request comes to her directly, she will give it to the medical records person. V1 stated that there was no medical records personnel in the facility from about the beginning, to middle of June and she just hired someone last week. However, no requests for records have been received during the time that there was no medical records personnel. V1 was asked if she received any requests for records for R4 and V1 stated that she had not received any requests and confirmed that no records…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to follow their protocols and have interventions in place for one resident (R1) assessed at very high risk for skin breakdown and failed to document skin impairments upon admission. Findings include: According to the Electronic Health Record (EHR) R1 is a [AGE] year-old female, was admitted on [DATE] and has a diagnosis that include and are not limited to: dementia, cardiomegaly, gastrostomy status and weakness. The Minimum Data Set (MDS) dated : 3-11-2023 showed R1's cognition is unable to be assessed/15, impaired cognition. MDS dated [DATE] reads: R1 needs extensive assistance of two staff members for bed mobility, transfers, and toileting. Extensive assistance of one person for: dressing, locomotion, eating and personal hygiene. On 7-28-2023 at 1:50pm V9 (R1's Family member) said, R1 was not getting the care she was supposed to, R1 developed a wound while she was at the facility, because she was not provided incontinence care or repositioning. I spoke…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-01 · tag F0774 — isolatedHelp the resident with transportation to and from laboratory services outside of the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to assist the resident in making transportation arrangements, resulting in the resident missing a post-operative follow up appointment for suture removal following a left leg above the knee amputation. This failure applied to one (R5) of one resident reviewed for transportation. Findings include: On 7/28/23 at 1:30PM, V11 (R5's Family Member) was noted in the hallway asking the nurse on duty V2 (LPN) why the transportation had not been set up for R5's appointment that was scheduled for today at 2:15PM. V11 was visibly upset and irate and stated that she missed work because she was told to come in to accompany R5 to his appointment and now there is no way of getting him there. V11 then confirmed that she was called on July 19th and told that R5's follow up appointment was today to have his staples removed (after amputation) and that the prosthetic representative was going to meet them at the doctor's office to evaluate him as well. V11 added that she cannot take R5 to his appointment because he requires a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-05-26 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain and monitor the temperature of the medication refrigerator in the medication room. This deficiency has the potential to affect all 38 residents in the facility. Findings include: On [DATE] at 12:15PM during observation with V16 (Licensed Practical Nurse), the medication refrigerator was observed with a temperature of 32 degrees Fahrenheit (F) and the refrigerator temperature log for [DATE] with missing entries from [DATE] to [DATE]. The refrigerator was observed with unopened insulin pens, vials, house stock suppositories, house stock insulins, comfort kits, and R15's intravenous antibiotics. On [DATE] at 12:10PM during observation with V16, the medication refrigerator was observed with a temperature of 54 degrees F and the refrigerator temperature log for [DATE] with missing entries from [DATE] to [DATE] and [DATE]. On [DATE] at 12:11PM, V16 said that the medication refrigerator temperatures should be checked daily and adjusted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-05-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to date open food items in the kitchen's freezer and failed to air dry food preparation equipment. This deficiency has the potential to affects the entire 38 residents residing in the facility. Findings include: On 5/23/23 at 6:45am, refrigerator #5 was observed with 4 pans of apple pie prepared 5/9/23 with no expiration date and 2 bags of whipped cream prepared on 5/8/23 with no expiration date. On 5/24/23 at 11:30am, V4(Cook) pureed chicken nuggets, ran the blender through the dishwasher and was about to use the same blender to puree fried rice, but the surveyor intervened and stopped V4 from using the same blender. On 5/23/23 at 7:00am, V4(cook) stated that all food should have an expiration date. V4 stated the bags of whipped cream should have a date. I will toss it, I don't' know who did it. V4 and V3 (Dietary Manager) both stated that the blender should be air dried before use. Facility policy dated 4/2017 reads: Food Safety and Sanitation. Policy. The facility will follow safe handling and storage of PHF…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-05-26 · tag F0847 — widespreadInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to state in their arbitration rider contract agreement that neither the resident nor his or her representative is required to sign the arbitration agreement as a condition of admission to, or as a requirement to receive care at the facility per federal regulation. This failure effects all 38 residents in the facility that were presented with the arbitration agreement. Findings include: During the Review of the facility's Arbitration Rider Contract, no language was found that states that neither the resident nor his or her representative is required to sign the arbitration agreement as a condition of admission to, or as a requirement to receive care at the facility. On 5/25/23 at 1:35 PM V15 (admission Director) states she read the contract and also did not find any language that states that neither the resident nor his or her representative is required to sign the arbitration agreement as a condition of admission to, or as a requirement to receive care at the facility. On 5/26/23 at 10:38 AM V15 states resident contracts…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-05-26 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to test for legionella and other opportunistic waterborne pathogens, failed to perform hand hygiene before exiting a room on isolation with contact precautions, and failed to clean the blood glucose machine between residents. This failure has the potential to affect all 38 residents residing in the facility. Findings include: On 5/25/23 at 12:00pm, and interview was conducted with V2 (Director of Nursing/Infection Preventionist). V2 stated that the facility does test for legionella. V2 stated I am new here and trying to put things in place. On 5/25/23 at 12:25pm, both V1(Administrator) and V7 (Maintenance/HK/laundry Director) stated that the facility does not perform any testing for legionella and other opportunistic waterborne pathogens. Facility unable to provide a policy on legionella testing. On 05/23/2023 at 11:30AM and 11:45AM during blood glucose monitoring observation, V16 (Licensed Practical Nurse) was observed placing the blood glucose machine on the bedside tables of R89 and R15 noted with clear, dried…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-05-26 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to implement an antibiotic stewardship program. This deficient practice has the potential to affect two of two resident R15 and R140 reviewed for antibiotics in a sample of 12 residents. Finding include. During record review on 5/25/23 at 12:00pm, it was noted that, R15 was receiving intravenous antibiotic for osteomyelitis that started on 5/23/23 once a day for two weeks. R140 was receiving oral antibiotic for Clostridium difficile that started on 5/18/23 twice a day for ten days. The facility did not have antibiotic use protocol on prescribing antibiotics, a review on clinical sings and symptoms and a process of periodic review of antibiotics by health practitioners. On 5/25/23 at 12:00pm, during infection control meeting, V2(DON/IP) stated that the facility does not have an antibiotic stewardship program. V2 stated I only have a list of residents on antibiotics. Facility unable to provide a policy on antibiotic stewardship program.
- Potential for harm · F2023-05-26 · tag F0883 — failed to offer flu and pneumonia vaccines — widespreadDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide influenza/Pneumococcal immunization as required or appropriate for five of five residents R11, R12, R15, R31 and R140 reviewed for Influenza/Pneumococcal Immunization. This deficient practice has the potential to affect all 38 residents residing in the facility. Findings include: During record review on 5/25/23 at 12:00pm, it was noted that R11 last received Prevnar 13 on 9/14/16, R12 last received Prevnar 13 on 9/14/16, R15, R31 and R140 all have no immunization record for Influenza/Pneumococcal. The above residents have no contraindication for Influenza/Pneumococcal immunization. During an interview on 5/25/23 at 12:00pm with V2(DON/IP), V2 stated that residents should receive immunization every year. V2 stated I have not had time to check who has received one. Facility policy dated 3/2016 reads: Policy for administration of Pneumococcal Vaccine. Purpose: To provide a policy for the administration of the pneumococcal vaccine. Process: 1. All residents and/or their responsible parties will be asked on admission if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement a hospice plan of care to a resident for one of three residents (R23) reviewed for hospice care in a sample 12. Findings include: On 05/23/2023 at 10:05AM during limited record review, R23's hospice file was noted without coordinated plan of care. On 05/24/2023 at 12:16PM during review with V2 (Director of Nursing), R23's hospice file was again noted without the coordinated plan of care and facility's care plan did not indicate R23 is on hospice. On 05/24/2023 at 12:16PM, V2 stated that R23's hospice file should have the coordinated plan of care in it and the facility's care plan should address that R23 is on hospice. R23's Election of Hospice Medicare Benefit and Patient Authorization dated 5/8/2023 indicated effective date/benefit periods begin on 5/8/2023 and was signed by POA (Power of Attorney) Activated on 5/8/2023. Facility Agreement Between Hospice signed on 4/22/2015 indicated the following: Section II Services to be Furnished by the Hospice B. Plan of Care In accordance with applicable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide services to a resident with limited range of motion for one of three residents (R7) reviewed for contractures in a sample of 12. Findings include: On 05/23/2023 at 10:00AM, R7 was observed sitting in his wheelchair in the dining room with a left hand contracture and no resting hand splint on. On 05/24/2023 at 9:25AM, R7 was observed sitting on his wheelchair in the dining room with left hand contracture and no resting hand splint on. He was also observed with no knee splints on both knees. On 05/24/2023 at 9:30AM during observation with V2 (Director of Nursing - DON), she said that R7 should have his left-hand splint and both knee splints on. On 05/26/2023 at 12:00PM, she said that she did not see any restorative assessment for R7. On 05/26/2023 at 10:02AM, V20 (Restorative Aide) stated R7 had the splint on Tuesday (5/23/2023) but he removed it because he had a therapy session, but she said that on Wednesday (5/24/2023), she was working as a Certified Nursing Assistant (CNA) on the floor and when she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to have a written order for an indwelling catheter for one of two residents (R 89) reviewed for indwelling catheters in a sample of 12 residents. Findings include: On 5/23 - 5/25/23 at 8:30 am, R 89 was observed in his room, in bed with an indwelling catheter in place. On 5/25/23 at 10:30 am, V 16 (LPN) stated that R19 should have a written order for a catheter, and whoever admitted him should have put in an order. On 5/23/23 at 10:35 am, V14 (Nurse Practitioner) stated that there should be a written order before a catheter can be inserted. On 5/26/23 at 12:30 PM, V2 (DON) stated that nurses are to get an order from the physician before inserting an indwelling catheter as well as for residents coming into the facility with an indwelling catheter. 89's care plan initiated 4/14/23 reads that R 89 has an indwelling catheter in place. Position catheter bag and tubing below the level of the bladder and away from the room door. Order summary report dated 5/3/23 reads; Monitor and record amount/character of urine every…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-26 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide appropriate care to a resident on a feeding tube for one of two residents (R23) reviewed for tube feeding in a sample of 12. Findings include: On 05/23/2023 at 7:03 AM during observation, R23 was observed with an unlabeled enteral feeding pump bag filled with feeding formula attached to his feeding tube. On 05/24/2023 at 9:55 AM, R23 was observed with enteral feeding pump bag filled with feeding formula attached to his feeding tube with label that reads date/time 05/23/23 6AM. At 1:00PM, the label reads the same date/time of 5/23/23 6AM. On 05/23/2023 at 7:06AM during observation with V5 (Licensed Practical Nurse), he said that R23's tube feeding should be labeled. On 05/24/2023 at 9:58AM during observation with V2 (Director of Nursing), she said that R23's tube feeding should have been changed. She also mentioned that the same bag can be refilled and used for 24 hours since it is an open system tube feeding. R23's Order Summary Report dated 5/25/2023 indicated admission date of 04/08/2023, diagnosis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-26 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that a resident was free of any significant medication errors for one of six residents (R15) observed for medication administration in a sample of 14. Findings include: On 05/23/2023 at 11:45AM during medication administration observation, V16 (Licensed Practical Nurse) was observed pulling out the regular human insulin vial from the cart and withdrawing 2 units from it without checking the expiration date. V16 handed the vial to the surveyor for review and was noted with open date of 4/1/2023. On 05/23/2023 at 11:45AM during observation with V16, she said that the regular human insulin vial was opened 4/1/2023 and should have been discarded after 28 days of opening. She also said that she used the same vial the day prior for medication administration observation since there is no other vial of regular insulin in the cart. On 05/23/2023 at 12:22PM during observation with V2, V2 (Director of Nursing) stated that the regular human insulin should have been discarded after 30 days. On 05/26/2023 at 12:45PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-08-01 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to conduct and document a facility-wide assessment to determine the necessary resources required to be able to provide residents with the necessary care and services to competently meet their needs. This failure has the potential to affect all 37 residents currently in the facility. Findings include: Per Form 672 Resident Census and Conditions of Residents dated 7/31/23, there are currently 37 residents in the facility. Interview with V1 (Administrator) on 7/28/23 at 12:40PM, V1 confirmed that the facility currently does not have a director of nursing. V1 said, She left yesterday. She was here about a week and a half. The one before that was here about a month. I have two RN's on staff, and they are going to be helping me fill in, in the meantime and I am in the process of hiring. Up until today I have not had an issue with no RN coverage. I have not had a chance to look at the schedule. There are no RN's on duty today, those scheduled currently are both LPN's. V1 was asked to provide a facility assessment and stated that she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$230,332 in federal fines across 22 penalties. 1 Medicare payment denial on record.
- $83,717 — penalty dated 2025-04-04
- $34,420 — penalty dated 2024-06-28
- $4,938 — penalty dated 2024-02-20
- $4,938 — penalty dated 2024-02-12
- $14,814 — penalty dated 2024-01-22
- $4,938 — penalty dated 2024-01-08
- $4,587 — penalty dated 2024-01-02
- $13,762 — penalty dated 2023-12-11
- $4,587 — penalty dated 2023-11-20
- $4,587 — penalty dated 2023-11-13
- $4,587 — penalty dated 2023-11-06
- $4,587 — penalty dated 2023-10-30
- $4,587 — penalty dated 2023-10-23
- $4,587 — penalty dated 2023-10-17
- $4,587 — penalty dated 2023-10-10
- $4,587 — penalty dated 2023-10-02
- $4,587 — penalty dated 2023-09-25
- $4,587 — penalty dated 2023-09-18
- $4,587 — penalty dated 2023-09-11
- $4,587 — penalty dated 2023-09-05
- $4,587 — penalty dated 2023-08-28
- $4,587 — penalty dated 2023-08-21
- Medicare payment denial — starting 2025-05-03 for 16 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BLISKO, JOSEPH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 99% | since 09/01/2009 |
| BLISKO, NANCY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/01/2009 |
| IRNI, ALAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2010 |
| MORGENSTERN, PHILLIP | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/09/2026 |
| KANDALA, RAJIV | Individual | ADP OF THE SNF | — | since 01/13/2026 |
CMS files one row per role, so the 7 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 93% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $705K paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146013. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.