Smith Crossing
10501 Emilie Lane, Orland Park, IL 60467 · Non profit - Corporation · 92 certified beds · (708) 326-2300 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- a high payroll-based staffing rating (5/5)
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 4 actual-harm citations
- a high number of inspection citations overall (32) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $30,713 in federal fines (most recent 2025-06-18)
- its payroll-based staffing score sits well above its independent inspection score
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 26.6% | 13.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.8% | 6.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 1.5% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 3.2% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 54.2% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.4% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 30.5% | 14.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 19.5% | 18.3% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.5% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 28.9% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 36.1% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.1% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 96.8% | 63.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 26.5% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.2% | 13.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.15 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.59 | 2.22 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
71.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 810 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 56.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 424 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.54 therapist hours per resident per day in 2026Q1 — more than 84% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 71.1%CMS range 68.5–73.5 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.2%CMS range 10.8–14.8 | 10.7% | Oct 2022–Sep 2024 | worse than U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 56.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 47.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 50.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.7%CMS range 4.6–8.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.92 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 92 beds and averages 81.4 residents a day — about 88% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.43 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.29 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.24 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 5.07 hrs/resident/day on weekends vs 5.58 on weekdays — 9% thinner on weekends. RN hours go from 1.43 to 0.93 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
32 citations, most serious first. The 14 most serious are shown; the remaining 18 are one tap away and print in full.
- Actual harm · Gcited before2025-06-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent the development of an unstageable pressure ulcer for a resident at moderate risk for skin breakdown. This failure led to a resident requiring skin grafting. This applies to 1 of 4 residents (R59) reviewed for pressure ulcers in a sample of 21. The findings include: On 06/17/25 at 10:14 AM, a bright-red, quarter-sized, open wound was present on R59's sacrum. R59 had an indwelling urinary catheter. R59's electronic health records showed that he was admitted on [DATE], with R59's first pressure ulcer risk assessment completed on 3/4/2025. The assessment showed R59 was at moderate risk for skin breakdown. On 06/17/25 at 10:14 AM, V27 (Wound Nurse) stated that R59 had a stage 4 pressure ulcer. V27 said that R59's stage 4 pressure ulcer started as MASD (Moisture Associated Skin Damage) to R59's sacrum and the MASD could have been avoided by providing incontinence care and frequent repositioning. V7 provided R59's sacral wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure that a cognitively impaired resident received treatment and care in accordance with professional standards of practice for 1 of 4 residents (R2) reviewed for nursing care and services. This failure resulted in staff pulling on R2's contracted arm while turning resident in bed that caused R2 to experience moderate to severe pain to her left arm and was subsequently diagnosed with a fracture to the left humeral head (upper arm). Findings include: R2's face sheet showed an initial admission date on 07/12/2021 with a past medical history not limited to: left humerus fracture (04/18/2025), dementia, spinal stenosis, heart failure, type 2 diabetes, hypertension and transient ischemic attack and cerebral infarction. R2's Minimum Data Set (MDS) dated [DATE] under Section C for cognitive patterns showed a Brief Interview for Mental Status (BIMS) score of 02/15 that indicates severe cognitive impairment. Section GG documented under functional limitation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to implement effective fall interventions to minimize the risk of falls, failed to ensure current fall interventions were in place for a resident at risk for falls, and failed to provide adequate supervision to prevent repeated falls with or without significant injury for 3 of 4 residents (R1, R3, R4) reviewed for accidents and supervision in a sample size of 4. This failure resulted in R4, who is a high fall risk with repeated falls, being observed without current fall preventative interventions in place; and resulted in R1 and R3 who had repeated falls and subsequently were emergently transferred to the hospital after a fall incident for treatment of a cervical neck fracture and facial abrasion (R1) and closure of a head laceration with staples (R3). Findings include: Review of facility fall log for [DATE] and February through [DATE] showed the following: R1: with fall incidents on [DATE], [DATE] and [DATE]. R3 with fall incidents on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2023-08-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide safe transfer assistance. This applies to 5 of 9 residents (R1-R5) reviewed for transfers in a sample of 9. This failure resulted in R1 incurring a fracture of the right femur and R3 incurring a fracture of her right humerus. Findings include: 1. R1's Face Sheet dated 8/9/2023 documents R1 as a [AGE] year old with diagnoses to include a right periprosthetic fracture around an artificial knee joint, Vascular Dementia and History of a Stroke. On 8/4/2023 12:15 PM V28 (R1's Daughter) stated she was at the facility on 7/9/2023. After lunch R1 had to use the bathroom and was transferred using a stand assist mechanical lift by V9 (Former Nursing Assistant). V28 stated V9 was the only staff member present completing R1's transfer and V9 did not have R1's legs strapped into the machine properly. V28 stated, typically the girls strap her legs in, and she was not secured against the (leg) plate like she usually is which left too much give.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that a Licensed Practical Nurse (LPN) had training/certification to infuse an intravenous (IV) medication. This applies to 1 of 1 resident (R1) reviewed for IV medication administration in the sample of 3. Findings include:R1's EMR (Electronic Medical Record) shows R1 has diagnoses including urinary tract infection, sepsis, difficulty walking, unspecified skin changes, chronic congestive heart failure, kidney failure, unspecified organism, vascular dementia, type 2 diabetes Mellitus with other circulatory complications. R1 had the following physician's order from February 10, 2026, through February 14, 2026: Vancomycin HCI intravenous solution, use 750 MG (milligrams) intravenously every 18 hours for anti-infective (IV piggyback).On March 12, 2026, at 3:11 PM, V5 (LPN, Licensed Practical Nurse) stated she is not certified to give intravenous antibiotics, however she gave some to R1 about a month ago. V5 also stated she is going to get the training for it but at present she is not certified for infusing intravenous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-18 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. R13's progress notes show the following: On 12/30/24 at 9:14 PM at 6 PM, (R13) observed supine on floor near window. Limb shortening noted to LLE (Left Lower Extremity). (R13) complained of pain to RLE (Right Lower Extremity), but unable to rate pain using number scale. This nurse called 911 and notified dispatch of unwitnessed fall. Called Fire Department. EMT (Emergency Medical Technician) arrived. (R13) sent to hospital emergency room. On 12/30/24 at 11:14 PM, (R13) admitted to ICU (Intensive Care Unit) with a diagnosis of subdural hematoma. On 12/31/24 at 7:56 PM, (R13) returned from hospital with POA (Power of Attorney) at bedside via stretcher with ambulance services. On 3/21/25 at 10:12 PM, Writer was called to (R13)'s room by the CNA (Certified Nursing Assistant). Writer observed (R13) sitting on the side of the bed on the floor. (R13) was bleeding from her head. Writer then called 911 and POA and other daughter. 911 came and got resident. On 3/22/25 at 6:36 AM, (R13) returned from the emergency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
4. On 6/16/25, at 9:30 AM, R330 was resting on her bed and just had a bowel movement on the bed pan. V22 (CNA) provided peri-care with the assistance of V21 (Nurse). V22 cleaned R330's back perineum, removed the bed pan, emptied the stool into the toilet, returned to R330, and continued to clean R330's frontal perineum. V21 and V22 applied a clean incontinence brief and assisted to reposition R330. V22 changed her gloves in between all these tasks without performing hand hygiene. On 6/17/25, at 11:01 AM, V2 (DON) stated the staff must perform hand hygiene and change gloves in between tasks, such as dirty to clean tasks, to prevent cross contamination and spread of infection. Facility's Policy and Procedure for Hand Hygiene dated December 2024, shows: Policy: All staff will perform proper hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. This applies to all staff working in all locations within the facility. Additional considerations: The use of gloves does not replace hand hygiene. If your task requires gloves, perform hand hygiene…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a dignified dining experience. This applies to 1 resident (R26) reviewed for dignity in a sample of 21. The findings include: On 6/15/25 at 12:10 PM, in the back table, there were four residents. R21, R40, and R42 were eating their lunch, while R26 watched them eating. R26 did not get her tray at the same time as R21, R40, and R42. R26 then dozed off in front of other three residents. It was not only until at 12:34 PM, that V12 (Dietary Aide) delivered the lunch tray which consisted of chicken, pasta, sauce, and pureed veggies. R26 was unable to be interviewed. R26's MDS (Minimum Data Set) dated 4/22/25 shows that she is severely cognitively impaired. It also shows that she needs set up assistance with eating. R26's care plan dated (6/12/25) shows she is at risk for nutrition decline. On 6/16/25 at 1:53 PM, V14 (Director of Dining Services) said, Yes, theoretically residents at the same table should be served at the same time because it's a dignity issue. Facility's policy titled Resident Meal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's medical records were in agreement with his wishes for his advance directives. This applies to 1 of 6 residents reviewed for advance directives in a sample of 21. The findings include: On [DATE] at 09:18 AM, R54's Electronic Medical Record (EMR) did not contain a POLST form (Physician Order for Life-Sustaining Treatment) that showed he did not want CPR (cardio-pulmponary resuscitation). On [DATE] at 02:40 PM, R54's chart at the nurse's station contained an advance directive form that showed DNR (Do Not Resuscitate), dated and signed on [DATE] by R54. R54's Face Sheet showed he was a Full Code. On [DATE] at 10:06 AM, R54 said that no one from the facility asked him what his advance directives were. R54 said that he signed a DNR form 2 years ago, and he gave it to the facility, and that is his wish. R54's [DATE], MDS (Minimum Data Set) showed that R54's cognition is intact. On [DATE] at 4:55 PM, V11 (Resident Services Assistant) said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a safe and homelike environment. This applies to 2 of 2 residents (R2, R22) reviewed for environment in a sample of 21. The findings include: 1. On 6/15/25 at 10:40 AM, during initial tour, in R22's room, the base trim on the wall was more than halfway off and resting on the floor and it was extending into the doorway. On 6/16/25 at 10:20 AM, V19 (Director of Clinical Operations/RN-Registered Nurse) stated, EVS (Environmental Services), Housekeeping, and CNA (Certified Nursing Assistants) are supposed to do a work order to get it resolved. It's a team effort. If a CNA sees something like a loose baseboard, he or she is supposed to put in a work order. On 6/16/25 at 10:28 AM, V13 (Facilities Director) stated, whoever sees it first, be it nursing and/or housekeeping, they need to report it to me, so I can tell my staff to fix it. On 6/16/25 at 12:07 PM, R22 stated, Yes, I want that base board fixed. I don't know what happened. I don't want to fall over it. I've had a lot of falls here, but not because…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide ADL (Activities of Daily Living) care to meet the needs of the residents. This applies to 3 of 3 residents (R54, R59 & R60) reviewed for ADLs care in a sample of 21. The findings include: 1. On 06/15/25 at 12:04 PM, R54's nails were long and jagged. R54 said that the last time his nails were cut were when he did them himself. R54 said that he would like for staff to assist him with nail care. On 06/17/25 at 10:05 AM, R54's nails remained long and jagged. R54's 5/14/24 MDS (Minimum Data Set) showed that R54 needs partial/moderate assistance from staff for personal hygiene. R54's 05/14/25 care plan showed a focus of ADL self-care performance deficit related to weakness, disease process, and limited mobility. 2. On 06/15/25 at 12:36 PM, R59, had long hair on his face and chin. R59 said that it had bed about 10 days since he has been shaved and the long hair on his face bothers him and he wants to be shaved. On 06/16/25 at 03:05 PM, R59's long hair on his face and chin was still present. On 06/17/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide peri-care in a manner that would prevent urinary tract infection, and failed to ensure that urinary catheter drainage bags are not touching the floor. This applies to 4 of 4 residents (R59, R128, R227, R330) reviewed for peri-care and catheter care in the sample of 21. The findings include: 1. Face sheet shows that R128 is 77 years-old who has multiple medical diagnoses including urinary retention. R128 has indwelling urinary catheter. On 6/15/25, at 11:10 AM, R128 was resting in her recliner with her urinary catheter bag resting on the floor. 2. R330's electronic medical record shows that R330 is 88 years-old. R330's restorative nursing program evaluation dated 6/16/25 shows that R330 has weakness and limited mobility. On 6/16/25, at 9:30 AM, V21 (Nurse) and V22 (Certified Nursing Assistant/CNA) rendered peri-care to R330 who had a bowel movement. They turned R330 on her side, then V22 proceeded to clean R330's rectum and buttocks. After cleaning R330's back perineum, they turned R330 on her back.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-18 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to obtain orders for gastrostomy tube (g-tube) flushes. This applies to 2 of 2 residents (R64, R70) reviewed for gastrostomy tube in the sample of 21. The findings include: 1. On 6/16/25, at 12:53 PM, V16 (Nurse) administered Hydrocortisone and Midodrine tablets to R70 via g-tube. The medicines were crushed in separate cups and mixed with 30 ml of water. Prior to administration, V16 checked R70's g-tube placement by auscultating the abdomen and injecting 30 ml of air into the g-tube. V16 flushed the tube with 40 ml of water, prior to administration, in between the medications, and after administration. There was residue in both medicine cups, so V16 repeated the same cycle, mixing the residue with 30 ml of water and flushing the g-tube again with 40 ml of water prior to administration, in between medicine residue, and after administration. The water that was flushed or administered to R70 totaled to about 380 ml. When V16 completed the medication administration, V16 started setting up the g-tube feeding and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that medications were administered as prescribed by the physician. There were 26 medication opportunities with 5 errors, resulting to 19.23% error rate. This applies to 2 of the 5 residents (R19, R70) reviewed for medication administration in the sample of 21. The findings include: 1. On 6/15/25, at 4:56 PM, V15 (Nurse) administered multiple oral medications, and one eye drop solution (Genteal eye drop) to R19. The medications include, Carvedilol, Ropinirole, Duloxetine, Ferrous Sulfate EC (Enteric Coated), Polyethylene Glycol. V15 crushed all these medications prior to administration. After V15 administered these medications, V15 stated that was all R19's scheduled medications at 5 PM. R19's Medication Administration Record (MAR), shows that there were other medications scheduled for 5:00 PM, these include Docusate Sodium (liquid), Voltaren External Gel, and Lidocaine Patch. These medications were not observed given to R19. However, V15 signed it as given. On 6/16/25 at 5:20 PM, V15 confirmed that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 18 citations
- Potential for harm · Dcited before2025-05-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy to document complete assessments of pressure ulcers. This applies to 3 of 3 residents (R1, R2, and R3) reviewed for pressure ulcers in the sample of 8. The findings include: 1. R1's EMR (Electronic Medical Record) showed R1 was admitted to the facility on [DATE], with multiple diagnoses including orthostatic hypotension, muscle wasting and atrophy of multiple sites, pulmonary embolism, dementia, and stage 3 pressure ulcer of sacral region. R1's pressure ulcer care plan dated January 31, 2025, showed The resident has stage 3 pressure ulcer to the right elbow and sacrum or related to immobility. The care plan continued to show multiple interventions dated January 31, 2025, including Assess/record/monitor wound healing weekly. Measure length, width and depth were (sic) possible. Assess and document status of wound perimeter, wound bed and healing progress. Report improvements and declines to the physician. On May 28, 2025, at 1:49 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-30 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to recognize an injury of unknown origin as a suspected allegation of abuse and failed to report an allegation of abuse to the administrator. This failure applies to 1 of 1 resident (R2) reviewed for abuse in a sample of 4. Findings include: R2's face sheet showed an initial admission date on 07/12/2021 with a past medical history not limited to: left humerus fracture (04/18/2025), dementia, spinal stenosis, heart failure, type 2 diabetes, hypertension and transient ischemic attack and cerebral infarction. Undated final incident report documented that on 04/15/2025, R2 was noted to be guarding her left arm. Resident then noted complaining of pain when staff went to touch her hand and straighten her clothing. Medication administered for pain and order for x-ray to hand and arm obtained. While awaiting diagnostic company, resident noted with emesis and was sent to emergency room (ER) via emergency medical services (911) per power of attorney. While in hospital, x-ray obtained to left arm with findings of comminuted and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-06-28 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the kitchen staff performed hand hygiene before handling clean dishes, and failed to ensure staff contained their hair during food preparation. This applies to 74 of 75 residents that consume food from the kitchen. The findings include: The facility's June 25, 2024, resident census report showed 74 residents consume food from the kitchen. 1. On June 26, 2024, at 11:31 AM, V18 (Dishwasher) loaded the dishwasher with dirty pots and utensils. Without washing hands or changing gloves, V18 went to the other end of dishwasher and removed dishes from the clean dish rack and placed the clean pans in drainer. With the same soiled hands, V18 placed the clean, dry utensils on the racks and hooks in the food preparation area, which was above the area the pureed food was being prepared. V18 then cleaned the transport cart with paper towels and was seen drying his gloved hands on a cloth towel. The facility's Hand Hygiene Policy dated March 2024 includes All staff will perform proper hand hygiene procedures to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-28 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to provide privacy during personal cares. This applies to 4 residents (R29, R45, R117, & R418) reviewed for privacy in a sample of 20. Findings include: 1. On 06/26/24 at 1:52 PM V20 CNA (Certified Nurses' Assistant) and V21 (Nurse) were providing wound care and incontinence care for R29 while the blinds to R29's window were open, and you could see the patio area outside. During incontinence care, V21 left R29's room to get antifungal cream from the medication cart and V21 left R29's door open while R29 was in the bed with her buttocks exposed. R29 was in view of anyone walking down the hall. On 06/27/24 at 1:39 PM, the surveyor, V2 DON (Director of Nursing), & V23 ADON (Assistant Director of Nursing) went outside to the courtyard area and was able to see in R29's window. On 06/27/24 at 12:55 PM, V2 (DON) said that the staff should have closed the door and blinds while providing care to R29 for R29's dignity. V2 said that the staff doesn't…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to appropriately store medications and biologicals safely for 6 residents (R44, R15, R18, R45, R47, R6 and R418) in a sample of 20. Findings include: 1. On 06/26/24 at 09:54 AM an observation of V5's (Nurse) medication cart was being made with V5, and R44's alprazolam 0.5mg (milligram) medication card was observed having a count of 24 medications. The number 24 medication was observed opened and retaped closed. V5 said that the medication should have been discarded. V5 said that R44 never takes the medication from her, and she did not know when it was opened and retaped or when the last time R44 received the medication. R44's controlled Drug Receipt for Alprazolam 0.5mg showed that the last time the medication was given was on 6/17/24. R44's electronic health record showed that R44 is an [AGE] year old female admitted to the facility on [DATE] with diagnoses including anxiety disorder. R44's 6/12/24 physician's order showed, Alprazolam…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-28 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to post and follow isolation precautions for residents under isolation; failed to perform hand hygiene during meal service, toileting, wound care, and incontinence care; and failed to safely handle soiled linen. This applies to 8 of 8 residents (R23, R29, R43, R44, R45, R117, R167, R418) reviewed for infection control in a sample of 20. The findings include: 1. On June 25, 2024, R418 was under EBP (Enhanced Barrier Precautions). Outside R418's room was the EBP signage, as well as an isolation bin with gowns, gloves, and face masks. At 11:24 AM, V6 (CNA/Certified Nurse Assistant) walked into R418's room with only gloves on and assisted R418 to transfer from the wheelchair to the bed. V6 took R418's urinary catheter bag and placed it on the ground during the transfer. At 11:28 AM, V6 picked the urinary catheter bag up from the ground and placed it into the privacy bag hanging on the bed frame. At 11:29 AM, V6 began assisting R418 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to assess whether a resident was able to administer medications independently. This applies to 1 of 1 resident (R419) reviewed for self-administration of medications in a sample of 20. The findings include: On June 25, 2024 at 12:20 PM, during initial tour, R419 was in her room and a Ventolin inhaler was found on her bedside table. R419 said she took two puffs a day and had already done it earlier. On June 26, 2024 at 9:41 AM, R419's Ventolin inhaler was sitting on her bedside table. On June 26, 2024 at 1:07 PM, V8 (RN/Registered Nurse) said residents were allowed to self-administer medications if the doctor approved them to administer certain medications at the bedside. V8 said she did not believe she had any residents who were allowed to have medications at bedside. V8 said she was taking care of R419. V8 said residents who were not approved to have medications at bedside could end up doubling up on the dose or someone else could take it. V8 said if a resident wanted to self-administer, she would notify the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-28 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the facility's bed hold and bed payment policy in writing to a resident and their representative before transferring to the hospital. This applies to 1 of 3 residents (R66) reviewed for discharge in a sample of 20. Findings include: R66 is a [AGE] year old male admitted to the facility on [DATE] and transferred to the local community hospital on 4/5/24. R66 had diagnoses including urinary tract infection, metabolic encephalopathy, congestive heart failure, hypothyroidism, and hypertension. R66's 4/5/24 9:36 PM Nurse Practitioner progress note showed that R66 was only arousable briefly by sternum rub and was transferred to the local community hospital via 911. The notes showed that V32 (R66's wife) was at bedside. There was no documentation showing that the resident or resident's representative was given the facility's bed hold and bed payment policy. R66's 4/5/24 8:04 PM Nursing progress note did not show that R66 or his representative was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide wound dressing changes as per physician's order. This applies to 1 of 4 residents (R64) reviewed for skin conditions in a sample of 20. Finding include: R64's Face Sheet showed R64 was admitted to the facility on [DATE] with diagnoses of cerebral infarction, cellulitis of left and right lower limbs, morbid obesity, poly-osteoarthritis, muscle wasting, chronic venous hypertension with ulcer of lower extremities R64's current lower extremity dressing change physician's orders are to wash with soap and water, and dry, apply ordered cleanser to all open wounds, apply non adhering dressing, abdominal pad secure with rolled gauze. Change every other day four times per week and as needed. R64's care plan states R64 is at risk for skin break down related to fragile aging skin. Interventions include administer prescribed medications and treatments per doctor's orders. Weekly skin assessments observe for signs of infection such as redness,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to store oxygen cylinders in a manner to prevent possible explosion hazards, and failed to transfer a resident using a gait belt. This applies to 4 of 4 residents (R25, R59, R64 and R418) reviewed for safety hazards in a sample of 20. Findings include: 1. On 06/25/24 at 10:54 AM, a portable oxygen cylinder was observed in R25's room. The oxygen cylinder was not in a stand or tethered. R64 and R59 are in the rooms on either side of R25's room and at risk of injury if cylinder tips over and explodes. On 06/25/24 at 12:39 PM, V33 (Certified Nursing Assistant/CNA) stated she did not know who placed the oxygen cylinder in R25's room. V33 stated the teaching she received regarding oxygen storage was it should be stored in a cool room and turned off when not in use. On 06/25/24 at 12:55 PM, V34 (Registered Nurse/RN) stated she saw the cylinder in R25's room not in a holder or tethered. V34 stated the oxygen cylinders should be kept in a holder or on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident received oxygen therapy consistent with how the device was designed to deliver it per physician orders. This applies to 1 of 4 residents (R15) reviewed for respiratory care in a sample of 20. On 6/25/24 at 12:14 PM, R15 was sitting at a table in the dining room with her nasal cannula crooked on her face; one nasal prong was in her right nostril and the other nasal prong was next to her right nostril on her right cheek. Her nasal cannula tubing was connected to a portable oxygen delivery device that was flashing orange with message no breathing detected, please check cannula. Surveyor counted R15's respiratory rate at 32 breaths per minute. Surveyor asked R15 if she was feeling and breathing okay and R15 did not answer. R15 was breathing fast, but she was not mouth breathing or gasping for air. At 12:19 PM, surveyor pointed out the no breathing detected message to V4 (CNA/Certified Nurse Assistant) and V4 said she did not know what the message meant and she would have to ask the nurse. V4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-17 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to label and date medications after it was opened to determine expiration dates. This applies to 4 of 6 residents (R15, R57, R58, R59) reviewed for labeling and storage of medications. The findings include: On 8/16/23 at 10:03 AM, an inspection on the F/J/H medication cart was conducted with V24 (Nurse) and the following medications were observed and reviewed along with the pharmacy guidelines: 1. R58's Dimesylate-Latanaprost Ophthalmic Solution was noted to be opened on 4/6/23. The pharmacy guideline showed to discard medication 6 weeks after it was opened which would have been 5/18/2023. 2. R57's Albuterol SO4 90 mcg per actuation was noted to be opened and not dated. The pharmacy guideline showed to discard medication 12 months after it was opened. 3. R15's Budesonide Glycopyrrolate and Formoterol Fumarate 160mcg/9mcg/4.8 mcg per inhale was opened and not dated. The pharmacy guideline showed to discard medication 3 months after it was opened. 4. R59's Fluticasone Propionate/ Salmeterol Diskus 500mcg/50mcg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-17 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow standard infection control practices regarding hand hygiene and changing of gloves during provisions of peri-care. This applies to 4 of 20 residents (R12, R32, R57, R67) reviewed for infection control in the sample of 20. 1. On 8/14/23 at 1:38 PM, V26 (Certified Nursing Assistant/CNA) rendered peri-care to R57. V26 cleaned R57's perineum from front to back and applied a new incontinence brief while wearing the same gloves. Afterwards, V26 changed her gloves without hand hygiene. She assisted to reposition R57 and R57's indwelling urinary catheter, then placed a blanket on top of R57. 2. On 8/15/23 at 1:04 PM, V27 and V28 (Both CNAs) rendered incontinence care to R12 who was wet with urine and had a bowel movement. V27 cleaned R12's peri-area from front to back, she applied barrier cream, and applied a new incontinence brief while wearing the same gloves. V27 changed her gloves without hand hygiene. V27 and V28 transferred R12 to the recliner via a mechanical lift. V27 put the incontinence pad in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent, identify, and manage a residents facility acquired pressure ulcer. This applies to 1 of 5 residents (R17) in the sample of 20. The finding included: R17's face sheet showed R17 was admitted to the facility on [DATE] with diagnoses that included nondisplaced intertrochanter fracture of left femur, fracture of left humerus, and multiple fractures of ribs on the left side. R17's humerus fracture was not repaired until 8/9/2023 when she returned to the hospital for an ORIF (Open Reduction Internal Fixation) of her left humerus. She returned to the facility on 8/10/2023. R17's MDS (Minimum Data Set) dated 7/27/2023 showed R17 was cognitively intact. R17 required two staff extensive assistance for transfers and toilet use, two staff limited assistance for bed mobility and dressing, and one staff limited assistance for personal hygiene. R17's care plan showed facility added [R17] requires wound care due to pressure ulcer on sacrum with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-17 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure the correct placement of a gastrostomy tube before administering medication and fluids through it. This applies to 1 of 1 (R58) resident reviewed for gastrostomy tubes. The findings include: R58 was admitted to the facility 11/17/2021 with diagnoses including Parkinson's disease, unspecified dementia severe, endocrine pancreatic insufficiency, spinal stenosis in cervical regions, dysphagia according to his face sheet. On 8/15/23 at 12:15 PM, V11 (LPN) R58's assigned nurse was observed during the scheduled medication pass and gastrostomy tube (G-tube) feeding bolus to R58. R58 was in his room sitting upright in his wheelchair, wearing a pullover-type shirt. V11 raised R58's shirt to expose the abdominal binder securing R58's G-tube in place. The access end of the G-tube was noted clamped shut. V11 spoke to R58 and opened the clamp and placed a 60 ml (milliliter) syringe into the G-tube and inserted 60 ml of water into the tube using the syringe plunger to assist the fluid into the G-tube. V11 continued the medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-17 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide Peripherally Inserted Central Catheter (PICC) care. This applies to 1 of 1 resident (R42) in the sample of 20. The finding included: R42's EMR (Electronic Medical Record) showed R42 was admitted to the facility on [DATE] with diagnoses that included intervertebral disc disorders with myopathy lumbar region, unspecified open wound lower back and pelvis, and intraspinal abscess and granuloma. On 7/25/2023 R42 had an MRI (Magnetic Resonance Imaging) which showed a spinal abscess that required R42 be sent back to the hospital for medical treatment. R42 was to return to the facility and required IV (Intravenous) antibiotic. R42 returned to the facility on 8/3/2023 with a PICC to right upper arm. The PICC became dislodged on 8/5/2023 and was reinserted into the right arm. On 8/12/2023 the PICC became dislodged for a second time and was reinserted into the left arm. R42's MDS (Minimum Data Set) dated 7/9/2023 showed R42 was cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure that oxygen was delivered to a resident at the rate prescribed by the physician. This applies to 1 of 1 (R23) resident reviewed for oxygen therapy. The findings include: R23 was admitted to facility on 7/25/22 according to her face sheet. R23's admitting diagnoses included pulmonary fibrosis, heart failure, respiratory failure, and hypertension. R23's most recent minimum data set (MDS) assessment dated [DATE] documented she was cognitively intact and required extensive assistance of one staff for most activities of daily living (ADLs), except supervision for eating and personal hygiene. On 08/14/23 at 11:03 AM, R23 was noted in her private room seated in the recliner, wearing a nasal cannula which was connected to a stationary oxygen concentrator. The setting of the oxygen was noted at 2 Liters (2L) rate on the dial, and this was confirmed by V24 (Registered Nurse-RN). V24 then stated the Oxygen should be set to 4 Liters. On 08/15/23 at 10:45 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-17 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to serve pureed diet with the consistency as per policy guidance. This applies to 2 of 2 residents (R224 and R225) reviewed for pureed diets in the sample of 20. The findings include: On 08/14/23 at 01:03 PM, during the lunch meal service in the [NAME] Leaf wing, R224 and R225 received pureed chicken and pureed vegetables from a hot holder served by V14 (Cook). The pureed chicken was noted to have small black colored seed like items in it. These items when removed and tested in between the fingers, remained hard and unable to be mashed up. V14 stated that since the pureed meals were already plated in the facility kitchen, she does not know what these black items were. V15 (Dining Service Manager) who was present in the vicinity, also tested these black items and agreed that they were hard and unable to be mashed up. V15 was notified that the pureed chicken was not safe to serve with the unidentified black items in it. V15 stated that she will check with the kitchen to find out what they were. V15 reported back at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$30,713 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $30,713 — penalty dated 2025-06-18
- Medicare payment denial — starting 2025-07-11 for 4 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| ANELLO, ANDREW | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF; ADP OF THE SNF | since 09/01/1999 |
| BARRETT, THOMAS | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF; ADP OF THE SNF | since 09/01/2020 |
| HASKINS, ANN | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF; ADP OF THE SNF | since 02/01/2014 |
| HUGUELET, MICHAEL | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF; ADP OF THE SNF | since 09/08/2022 |
| LANE, KEVIN | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF; ADP OF THE SNF | since 11/01/2018 |
| PHILIP-KULI, JULIA | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF; ADP OF THE SNF | since 09/14/2023 |
| RUZICH, CAROLE | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF; ADP OF THE SNF | since 09/12/2014 |
| RYAN, MONICA | Individual | MANAGING CONTROL - GOVERNING BODY; TRUSTEE OF THE SNF; ADP OF THE SNF | since 09/01/2020 |
| ARAIZA, EMA | Individual | CORPORATE OFFICER; ADP OF THE SNF | since 09/01/2013 |
| MARNERIS, RAYMOND | Individual | CORPORATE OFFICER; ADP OF THE SNF | since 01/23/2025 |
| MCGEE, KEVIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/01/2012 |
| TANG, MING YENG | Individual | LIMITED PARTNERSHIP INTEREST; ADP OF THE SNF | since 01/28/2025 |
| THE WASHINGTON AND JANE SMITH HOME | Organization | ADP OF THE SNF | since 10/31/2000 |
CMS files one row per role, so the 33 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.4M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146110. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.