Sharon Health Care Willows
3520 North Rochelle, Peoria, IL 61604 · For profit - Corporation · 218 certified beds · (309) 688-0451 Medicaid only — no Medicare
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602, F0603) — most recent Apr 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 4 actual-harm citations
- a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 29.4% | 13.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.5% | 6.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 1.0% | 0.9% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 0.7% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 82.5% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.7% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 14.3% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 40.0% | 18.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 88.8% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.0% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 16.4% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 37.7% | 21.7% | 17.1% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.04 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.23 | 2.22 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Staffing
How full it usually is: this home is certified for 218 beds and averages 115.3 residents a day — about 53% occupied, or roughly 103 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.88 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.07 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.56 hrs/resident/day on weekends vs 3.01 on weekdays — 15% thinner on weekends. RN hours go from 0.49 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
44 citations, most serious first. The 14 most serious are shown; the remaining 30 are one tap away and print in full.
- Actual harm · G2025-11-25 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the Facility failed to establish procedures to purchase Resident personal items and prevent staff from the unauthorized use/theft of a Resident's debit card, without the Resident's permission, for one of four Residents (R2) reviewed for Misappropriation of Resident property in a sample of four. This failure resulted fraudulent charges on R2's personal financial debit card account causing R2 mental distress.Findings include:The Facility Abuse Prevention Program Policy, updated 6/5/25, documents: this Facility affirms the right of our Residents to be free from abuse and misappropriation of resident property; prohibits mistreatment and abuse; has attempted to establish a secure environment; the Facility is doing all that is within its control to prevent occurrences of mistreatment and abuse of our Residents; pre-employment screening and orienting and training employees; establish an environment that promotes Resident security and prevention of mistreatment; is committed to protecting our Residents from abuse by anyone including but not limited to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-06-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. R10's computerized Medical Record documents that R10 is a [AGE] year-old female that admitted to the facility on [DATE] with diagnoses which included Schizoaffective Disorder, Bipolar Type, Post Traumatic Stress Disorder, Unspecified. R10's MDS (Minimum Data Set) assessment dated [DATE] documents a BIMS (Brief Interview for Mental Status) of 14, indicating (cognition intact). R10 has no extremity impairment, required supervision for eating, is independent for all activities of daily living, bed mobility and transfers. R10 has Delusions, verbal behaviors directed towards others and rejects care. R12's computerized Medical Record documents that R12 is a [AGE] year-old male that admitted to the facility on [DATE] with diagnoses which included Alzheimer's Disease, Unspecified, Generalized Anxiety Disorder, Paranoid Schizophrenia, and Unspecified Dementia. R12's MDS (Minimum Data Set) assessment dated [DATE] documents a BIMS (Brief Interview for Mental Status) of 9, indicating (moderate cognitive impairment). R1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-06-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to prevent a fall for one resident (R5) of 3 residents reviewed for falls in the sample of 12. This failure resulted in R5 sustaining a fractured femur, causing R5 significant pain and required surgery. Findings include: R5's computerized Medical Record documents that R5 is a [AGE] year-old female that admitted to the facility on [DATE] with diagnoses which included Bipolar Disorder, Chronic Obstructive Pulmonary Disease, Metabolic Encephalopathy, Disorientation, Acquired Absence of Kidney, and Presence of Right Artificial Shoulder Joint. On 5/8/25 the diagnosis of Unspecified Fracture of Right Femur, Subsequent Encounter for Closed Fracture with Routine Healing was added. R5's MDS (Minimum Data Set) assessment dated [DATE] documents a BIMS (Brief Interview for Mental Status) of 13, indicating (cognition intact). R1 has delusions, verbal abuse and other behaviors not towards others. R5 has an upper extremity impairment on one side, requires supervision for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-11-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident to resident physical abuse did not occur for two residents (R2, R3) reviewed for abuse in a sample of four. This failure resulted in R2 being transported to the Emergency Department; and R2 sustaining a nasal fracture. Findings include: R2's diagnoses include Dementia, Psychotic Disturbance, Mood Disturbance, Anxiety, Bipolar Disorder, Major Depressive Disorder. R2's Minimum Data Set/MDS assessment dated [DATE] documents R2 as cognitively intact. R2's current Care Plan documents, (R2) has had verbal aggression that has escalated to physical threats of aggression towards staff and peers. R3's diagnoses include Schizoaffective Disorder Bipolar Type. R3's Minimum Data Set/MDS dated [DATE] documents R3 as cognitively intact. R3's current Care Plan documents: (R3) may be physically aggressive with peers at times. The facility's Initial and Final Reports to (State Agency) for R2 and R3 document, Incident Description: On 11/8/24, (R2 and R3)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to prevent resident-to-resident physical abuse for one of three residents (R1) reviewed for abuse in a sample of three. Findings include: R1's current electronic diagnoses sheet includes DiGeorge Syndrome (genetic disorder), Schizoaffective disorder, Major Depression, Anxiety, and Epilepsy. R1's Progress Notes, dated 2/19/26, state that a male peer open hand hit R1 on the left side of her face in the dining room. R1's current care plan documents that R1 is noted with hearing loss. This form also documents that (R1) has DiGeorge Syndrome, causing intellectual and cognitive deficiencies. R2's current electronic diagnoses sheet includes Antisocial Personality and Schizoaffective Disorder, and Post-Traumatic Stress Disorder. R2's current care plan documents a history of battery. This form also documents that R2 can be physically aggressive and cause damage to property due to poor impulse control from schizophrenia and antisocial personality disorder. R2's Progress Notes, dated 2/19/26, documents that this resident (R2) struck…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prevent physical and sexual abuse for two of five residents (R4 and R6) reviewed for abuse in a sample of seven. 1.On 2/6/26 at 11:00am, R4 stated that she was slapped in the face in the dining room but was unable to give any specific details. At 12:45pm, R4 propelled herself by the nurses' station and stated, He (R7) grabbed my breast in the dining room. (R7) then walked behind R4 and said, Let's go, baby while attempting to kiss the top of her head. R4 yelled at him, and the staff intervened. The facility's Incident Investigation Report, dated 2/6/26, documents that R4 reported that a peer (R7) touched her breast and lower side without her consent. (R4) and (R7) were immediately separated. V9's, Certified Nursing Assistant, statement, dated 2/6/26, documents that she heard R4 yell stop touching me. V9 observed (R7) touching (R4) on her breast and lower back. V9 approached the two, and (R7) walked away. V9 stayed with (R4) to ensure her safety and reported the incident. R4's current care plan documents that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify the local police of allegations of physical and sexual abuse for two of five residents (R4 and R6) reviewed for reporting abuse in a sample of seven. The facility's Incident Report, dated 12/29/25, documents that at 9:15am, (R5) hit (R6) with a closed fist to her face. (R6) sustained a cut on her lip. This form documents that the police were not notified of the physical altercation between R5 and R6. The facility's Incident Report, dated 1/27/26, documents that at 1:10pm, in the North dining room, (R3) hit (R4) in the mouth with an open hand. (R4) alerted staff who separated the two. (R3) admitted to hitting (R4) because she said nobody's holy. This form documents that the police were not notified of the the physicall altercation between R3 and R4. The facility's Incident/Accident Report, dated 2/6/26, documents that (R4) stated that a peer (R7) touched her breast and lower side without her consent. This form has no documentation that the local police were notified of the unwanted touching. On 2/9/26 at 10:30am, V1,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy to ensure resident to resident physical abuse did not occur for one resident (R1) reviewed for abuse in a sample of five. Findings include:Facility's Initial and Final Reports to (State Department of Public Health) document: On 6/2/25 (R1) was noted on the patio when his wheelchair tipped back. Initial reports stated (R1) did a wheelie and fell. Further investigation, (R1) stated four residents (R2-R5) hit him multiple times and pulled his wheelchair back. R1 stated he did not fall out of his chair. R1 stated that R4 pulled his/R1's wheelchair backward. Residents (R2-R5) involved were questioned and admitted they hit him/R1. Police were called. R1's Minimum Data Set/MDS dated [DATE] documents R1 has a BIMS (Brief Interview of Mental Status) of 14 on a scale of 00 - 15. (MDS indicates that on a scale of 0 - 15, 13 to 15 cognitively intact; 8 to 12 moderate impairment; and 0 to 7 severe impairment.) (Documentation shows that R2, R3 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to monitor, supervise, and follow its policy to ensure safe smoking environment for two residents (R1, R4) of five residents reviewed for smoking in a sample of five.Findings include:Documentation and interviews indicated that R1 and R4 were smokers. The facility's Incident Investigation Report Dated 6/2/25 documents both R1 and R4 were on the facility's patio for a smoke break when an altercation occurred involving R1 and R4. 1.R1's current Care Plan documents: (R1) is a level III supervised smoker. Interventions: Staff will remind (R1) about smoking policy and procedures as needed. Staff will supervise and assist (R1) with smoking safely. 2. R4's current Care Plan documents: (R4) is a smoker and requires supervision while smoking to maintain safety. Interventions: Staff will remind resident about smoking policy and procedures as needed. Staff will supervise and assist resident with smoking safely.On 7/16/25 at 12:50pm, R3 stated that there were no staff on the smoking patio prior to (6/2/25 altercation involving R1). R3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was free from sexual abuse for one of four residents (R5) reviewed for abuse in a sample of seven. Findings include: R2's current Face Sheet documents R2 admitted to the facility on [DATE] with the following diagnoses, but not limited to: Unspecified Dementia (without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance, and Anxiety), Bipolar Disorder, Major Depressive Disorder, and Anxiety Disorder. R2's MDS (Minimum Data Set) Assessment, dated 5/6/25, documents R2 is cognitively intact and ambulates without assistance. R2's current Care Plan documents, (R2) has a history of inappropriate sexual behaviors. R5's MDS Assessment, dated 4/8/25, documents R5 is cognitively intact. On 5/19/25 at 12:55 PM R5 was sitting in the south dining room at a table in a chair. R5 was visibly upset and stated, (R2) constantly sexually assaults me and I don't like it at all. (R2) intentionally comes over by me and does sexual gestures with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-21 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report potential resident to resident sexual abuse allegations to the Administrator and state agency for one of four residents (R5) reviewed for abuse in a sample of seven. Findings include: R2's current Face Sheet documents R2 admitted to the facility on [DATE] with the following diagnoses, but not limited to: Unspecified Dementia (without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance, and Anxiety), Bipolar Disorder, Major Depressive Disorder, and anxiety disorder. R2's MDS (Minimum Data Set) Assessment, dated 5/6/25, documents R2 is cognitively intact and ambulates without assistance. This same MDS also documents R2 is cognitively intact and ambulates without assistance. R2's current Care Plan documents, (R2) has a history of inappropriate sexual behaviors. R5's MDS Assessment, dated 4/8/25, documents R5 is cognitively intact. As of 5/19/25, the facility's reports in the last four months to the local State Agency did not contain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-21 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure an investigation was completed after potential resident to resident sexual abuse allegation was reported for one of four residents (R5) reviewed for abuse in a sample of seven. Findings include: As of 5/19/25, the facility's investigations for allegations of abuse did not contain documentation of R5 being sexually abused by R2. On 5/19/25 at 12:55 PM R5 was sitting in the south dining room at a table in a chair. R5 was visibly upset and stated, (R2) constantly sexually assaults me and I don't like it at all. (R2) intentionally comes over by me and does sexual gestures with his fingers (makes his pointer finger and middle finger into a V shape, puts them up by his mouth, and sticks his tongue in and out). (R2) is trying to say he wants to do something sexual to me. (R2) is always saying directly to me I want to have sex with you just me and you me and you forever and let's go have sex. I have told him multiple times I don't like it and he won't quit. I have PTSD because I was raped as a child. I have reported what…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-11 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interview, the facility failed to ensure a resident was free from abuse for one (R2) of three residents reviewed for abuse in a sample of four. Findings include: The facility's Incident Investigation Report, dated 3/30/25 at 12:08 PM by V1 Administrator, documents: On 3/30/25 at 12:08 PM in the North Dining Room, (R2) wheeled up to the table where (R1) was sitting. (R1) stated (R2) kept running into his wheelchair. (R1) then hit (R2) in the back of the head with an open hand. R1's Nursing Progress Notes, dated 3/30/25 at 12:08 PM by V3 RN/Registered Nurse, documented the incident as follows: Staff alerted this RN to the dining room due to an altercation with peer resident (R2). Per staff witness, peer resident (R2) was wheeling himself in the dining room when he went to (R1's) table. (R1) told peer (R2) that he did not want him sitting in his table then he hit peer (R2) resident on his head. Residents then separated. Per resident (R1), peer (R2) resident keeps on backing his wheelchair into his wheelchair. (R1) told peer (R2) resident to stop but peer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-27 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review, the facility failed to protect residents from episodes of physical abuse occurring from 10/29/24 - 02/25/25 for seven (R1, R2, R4, R6, R7, R12 and R14) reviewed for abuse in the sample of 16. Findings include: The facility's 'Abuse Prevention Program Facility Policy' (updated 06/03/24) documents the following: This facility affirms the right of our residents to be free from abuse, neglect, exploitation, misappropriation of resident property, corporal punishment, and involuntary seclusion. This facility therefore prohibits mistreatment, neglect or abuse of its residents, and has attempted to establish a resident sensitive and resident secure environment. This same policy documents, The facility is committed to protecting our residents from abuse by anyone including, but not limited to, facility staff, other residents, consultants, volunteers, staff from other agencies providing services to the individual, family members or legal guardians, friends, or any other individuals. This policy also documents, Abuse means any physical or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 30 citations
- Potential for harm · Ecited before2025-03-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review, the facility failed to implement behavioral interventions to prevent episodes of physical abuse for seven residents (R1, R4, R5, R6, R9, R11 and R12) reviewed for abuse in the sample of 16. Findings include: The facility's Abuse Prevention Program Facility Procedures policy (updated 06/03/24) documents the following: As part of the resident social history evaluation and Minimum Data Set assessments, staff will identify residents with increased vulnerability for abuse, neglect, exploitation, mistreatment or misappropriation of resident property, or who have needs and behaviors that might lead to conflict. Through the care planning process, staff will identify any problems, goals, and approaches, which would reduce the chances of abuse, neglect, exploitation, mistreatment or misappropriation of resident property for these residents. Staff will continue to monitor the goals and approaches on a regular basis. The facility's Behavior Monitoring policy (updated 06/05/24) documents the following: At any time the IDT (Interdisciplinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-10-17 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure use of a safe sanitation solution, record sanitation solution checks, ensure kitchen trash bins were kept away from food preparation areas and covered, maintain clean floors in the kitchen, and ensure the ice machine scoop was handled and stored appropriately to avoid cross contamination in the facility's kitchen. This failure has the potential to affect all 115 residents living in the facility. Findings include: The facility's Sanitation Checks, dated October 2024, documents Take the designated bleach bucket and fill with luke warm water (70 degrees). Using dispenser add bleach water and mix. Test solution if it is not 100 ppm (parts per million), add more bleach, mix and test. Record results and initial. Procedures are to be done at least prior to the start of each meal. Buckets are changed more often if needed. On 10/15/24 at 10:00 AM, V9 (Dietary Manager) confirmed the facility's sanitizing bucket is used to wipe food preparation surfaces in the kitchen and the solution should be at least 100 ppm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-17 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to update a care plan to include targeted behaviors and non-pharmacological interventions for two (R7 & R51) of 23 residents reviewed for care plan revision in a sample of 30. Findings include: Facility policy Care Plan Policy, updated 6/5/24, documents Patients receive care and treatment based on an assessment of their needs. The data is used to determine and prioritize the patient's plan of care. 1. R7's medical record documented R7 was alert and oriented, admitted to the facility on [DATE], and had Schizophrenia. R7's current physician orders for October 2024 documents R7 takes the following: Lorazepam 1 MG (milligram) by mouth two times a day for anxiety started 2/17/24; Zoloft 200 mg by mouth at bedtime started 2/27/24; Risperidone (antipsychotic) 5 mg by mouth two times a day started 2/28/24; Olanzapine (antipsychotic) 20 mg by mouth at bedtime started 5/28/24; and Trazodone (antidepressant) 50 mg by mouth at bedtime started 2/16/24.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-17 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Observation, Interview and Record Review the facility failed to ensure a range of motion program was in place for residents with functional limitations in range of motion for three of five residents (R8, R47, R90) reviewed for range of motion in the sample of 30. Findings include: The facility's Restorative Program Policy, dated 6/6/24, documents It is the policy of this facility that a resident is given the appropriate treatment and services to maintain or improve his or her abilities, as indicated by the individual's comprehensive assessment, to achieve and maintain the highest practicable outcome. Our goal is to promote each resident's ability to maintain or regain the highest degree of independence as safely possible, and to achieve and preserve their highest level of mental, physical and psychosocial functioning. Restorative nursing is available seven days a week and is provided for the residents with assessed needs according to program criteria. Purpose: The restorative nursing program is designed to Preserve function, Promote optimal improvement, Increase…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement non-pharmacological interventions, and failed to identify, document or track behaviors for one (R7) of six residents reviewed for psychotropic medications in a sample of 30. Findings include: Facility policy Psychotropic Medication, undated, documents Each psychotropic medication is tracked for behaviors, mood/depressions. Psychotropic medications are used when non-pharmacological approaches have previously failed. Identify target symptoms/behaviors. R7's medical record documents R7 was alert and oriented, admitted to the facility on [DATE], and has Schizophrenia. R7's current physician orders for October 2024 documents R7 takes the following: Lorazepam 1 MG (milligram) by mouth two times a day for anxiety started 2/17/24; Zoloft 200 mg by mouth at bedtime started 2/27/24; Risperidone (antipsychotic) 5 mg by mouth two times a day started 2/28/24; Olanzapine (antipsychotic) 20 mg by mouth at bedtime started 5/28/24; and Trazodone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a resident's leg wounds were protected from cross contamination during scheduled dressing changes for one of four residents (R47) reviewed for skin conditions in the sample of 30. Findings include: The facility's Treatments policy (undated), documents The treatment will be carried out in accordance with physician orders, pharmacy recommendations and CDC (Centers for Disease Control) guidelines, using universal precautions. The facility's Skin Treatment Protocol, dated 6/5/24, documents The facility strives to ensure that each resident receives care and services necessary to attain and maintain the highest practicable overall well-being, in accordance with the comprehensive assessment and plan of care. This policy also documents when treating a wound: Sterile technique is not necessary, unless ordered by a physician. Clean technique is used for all other dressings and universal precautions are adhered to. If clean, un-sterile dressings are used, then measures must be taken to prevent contamination of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-02 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to protect a resident from physical abuse by another resident, for two of three residents (R1 and R4), reviewed for abuse, in a sample of eight. FINDINGS INCLUDE: 1. The (facility) Incident Investigation Report, dated 5/23/24 and completed by V3/Licensed Practical Nurse (LPN) documents, (R4) was yelling at (R3) in a wheelchair and approached (R3) while out on the patio area. (R3) kicked (R4), causing (R4) to lose his balance and fall unto (R4's) buttocks. Witnesses stated (R4) did not hit (R4's) head upon falling. The (facility) Witness Statements for R5, R6, R7 and R8, dated 5/23/24 and attached to the Incident Report between R3 and R4 all document that (R4) was yelling at (R3) and approached (R3) at which time (R3) kicked (R4) who fell to the ground. On 7/1/24 at 11:10 A.M., V1/Administrator confirmed the physical altercation between R3 and R4 resulted in R3 kicking R4, who fell to the ground. 2.) The Facility Incident Investigation Report, dated 6/12/2024, documents the following: On 6/5/24 at 7:10AM on south unit, (R1)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide periodic Diabetic vision exams for one (R1) resident reviewed for vision examination in a sample of three. Findings include: The facility's Diabetes Mellitus Residents Policy, Undated, documents: It is the policy of (Facility) to provide all (Insulin Dependent Diabetes Mellitus/IDDM) Residents with the best possible nursing care. In so doing, certain criteria will be done and is as follows: As Ordered: 1. Yearly eye exams as ordered by physician. The facility's Vision and Hearing Policy, Undated, documents: The comprehensive assessment and plan of care determines the amount of care needed by each individual resident to ensure that residents receive proper treatment and assistive devices to maintain vision and hearing abilities. The facility's (Vision) Contract for Ophthalmic Services, dated 3/31/21, documents (Vision) agrees to serve as the Ophthalmic Consultant on the facilities professional staff. (Internet definitions: Ophthalmic means of,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-05 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to notify a resident's family of a hospitalization for 1 resident (R1) of 3 residents reviewed for policy and procedures in the sample of 6. Findings include: The (Facility) Change in Condition/Notification Policy dated 9/20/23 documents The facility will promptly notify the resident, his/her attending physician, and representative of changes in the resident's medical/mental condition and/or status. Unless otherwise instructed by the resident, the nurse will notify the resident's representative (within 24 hours unless medical emergency) when: d. It is necessary to transfer the resident to a hospital/treatment center. On 10/2/23 at 12:55 PM, V1 (Administrator) stated that V4 (R1's Power of Attorney) did complain that he came in to visit R1 and R1 was not in the facility. R1 had been sent to the hospital. The nurse did admit that she got busy and forgot to call V4. On 10/4/23 at 12:04 PM, V2 (Director of Nursing) stated that V13 (Licensed Practical Nurse) should have contacted V4 (R1's Power of Attorney) when R1 went to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-09-15 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to wear personal protective equipment per their policy and current Centers for Disease Control guidelines. These failures have the potential to affect all 112 residents residing in the facility. Findings include: Centers for Disease Control and Prevention online web address Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic, updated May 8, 2023, documents Personal Protective Equipment for healthcare personnel who enter the room of a patient with suspected or confirmed SARS-CoV-2 infection should adhere to Standard Precautions and use a NIOSH Approved particulate respirator with N95 filters or higher, gown, gloves, and eye protection (i.e., goggles or a face shield that covers the front and sides of the face). On 9/14/23 the facility front entrance had signage on the front door documenting the facility was in a COVID outbreak. On 9/14/23 at 10:40am, V1 Administrator stated We had COVID positive staff on 9/2/23, and a COVID…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-08-31 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to conduct annual testing on opportunistic waterborne pathogens. This failure has the potential to affect all 111 residents who reside in the facility. Findings Include: The facility's Water Management Plan policy (undated) documents, The facility is actively involved in preventing the occurrence and spread of legionella bacteria. In the latter regard, a proactive system of water management has been implemented. While Legionella has never been a problem affecting residents it is recognized that vigilance must be ongoing both within and external to the site. Within facility itself, a buildup of scale and sediment, construction/renovation equipment changes/failure, system startup/shut down and alterations in water pressure are prime areas to be monitored. Mixing valves, heat loss and/or hot weather-related overheating of pipes containing cold water are less commonly observed bacterial sources but must be considered. Lack of use of a specific faucet or showerhead may also encourage biofilm growth merely because of stagnation.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-31 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents were protected from physical abuse for 13 of 13 residents (R1, R12, R18, R27, R28, R48, R50, R58, R93, R100, R102, R105, R106) reviewed for abuse in the sample of 37. Findings include: The facility's Abuse Prevention Program policy, dated 8/1/22, documents, This facility affirms the right of our residents to be free from abuse, neglect, exploitation, misappropriation of resident property, corporal punishment, and involuntary seclusion. This facility is committed to protecting our residents from abuse by anyone including, but not limited to, facility staff, other residents, consultants, volunteers, staff from other agencies providing services to the individual, family members or legal guardians, friends, or any other individuals. Abuse means any physical or mental injury or sexual assault inflicted upon a resident other than by accidental means. Physical abuse is the infliction of injury on a resident that occurs other than by accidental means and that requires medical attention. Physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-31 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, Interview and Record Review the facility failed to ensure a range of motion program was in place for residents with functional limitations in range of motion for six of nine residents (R45, R55, R58, R67, R72, R83) reviewed for range of motion in the sample of 37. Findings include: The facility's Restorative Program Policy, dated 6/1/23, documents It is the policy of this facility that a resident is given the appropriate treatment and services to maintain or improve his or her abilities, as indicated by the individual's comprehensive assessment, to achieve and maintain the highest practicable outcome. Our goal is to promote each resident's ability to maintain or regain the highest degree of independence as safely possible, and to achieve and preserve their highest level of mental, physical and psychosocial functioning. Restorative nursing is available seven days a week and is provided for the residents with assessed needs according to program criteria. Purpose: The restorative nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to notify a patient representative of a room change for two of two residents (R100, R102) reviewed for notification of change in the sample of 37. Findings include: The facility's Room Change policy, dated 6/1/23, documents, As room changes occur, responsible parties will be notified of the changes. On 08/28/23 at 10:34 AM, R100 & R102 were aimlessly wandering back and forth in a closed hallway. 1. R100's Behavior/Incident Charting, dated 8/16/2023 at 10:51 p.m., document, R100 was transferred from north to South to room E10 bed 1 due to less residents with quieter environment to see if she would reduce pacing throughout the night. R100's Electronic Census, dated 8/31/23, documents that R100 changed rooms on 8/16/23. R100's current electronic record has no documentation of V15 (R100's family) being notified of R100's room change. On 08/29/23 at 11:44 AM, V15 (R100's family) stated, I was not aware that she was moved to another room let alone a hallway that's closed. 2. R02's Order Administration Note, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-31 · tag F0603 — failed to not confine residents against their will — isolatedProtect each resident from separation (from other residents, his/her room, or confinement to his/her room).
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free form involuntary seclusion for two of two residents (R100, R102) reviewed for involuntary seclusion in the sample of 37. Findings include: The facility's Abuse Prevention Program policy, dated 8/1/22, documents, This facility affirms the right of our residents to be free from abuse, neglect, exploitation, misappropriation of resident property, corporal punishment, and involuntary seclusion. This facility is committed to protecting our residents from abuse by anyone including, but not limited to, facility staff, other residents, consultants, volunteers, staff from other agencies providing services to the individual, family members or legal guardians, friends, or any other individuals. Abuse means any physical or mental injury or sexual assault inflicted upon a resident other than by accidental means. Involuntary Seclusion means separation of a resident from other residents, or from his/her room-or confinement to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-31 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to identify a physical restraint, obtain a physician's order for a restraint, obtain an informed restraint consent, perform restraint assessments, and have a plan of reduction for two of two residents (R100, R102) reviewed for restraints in the sample of 37. Findings include: The facility's Restraint policy, no date available, documents, Physical restraints is any manual method or physical or mechanical device that the individual cannot easily remove and which restricts free movement of normal functioning and access to one's body. On 08/29/23 at 08:35 AM, R100 and R102 were sitting behind the inner portion of a c-shaped table that was backed up to the wall. The table was flush with the wall with no gaps between the wall and the table. Both R100 and R102 would repeatedly stand up and sit down. At times, while standing both residents would attempt to push the table out of the way to walk, but the table would not move. On 8/29/23 at 12:35 p.m., R100 and R102 were standing behind the inner portion of a c-shaped…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to revise a care plan following significant weight loss for one of seven residents (R9) reviewed for weight loss in the sample of 37. Findings include: The facility's Weight Policy, dated 6/1/23, documents, The purpose of this policy is to monitor the residents' weights and track weight changes as they occur. Significant weight change is as follows: 1. if being weighed weekly 2% in one week; 5% or more in one month; 7.5 % or more in three months; 10% or more in six months. Within a week after weights have been received and reviewed by the Nursing Department and Dietary Manager, the weight committee will meet to discuss and recommend the need for any possible dietary interventions or diet order changes. If the dietician is present in the facility, the committee will consult with her. If not they will simply notify the physician for possibility of new orders. Order changes will be recorded in the clinical record as well as any needed care plan intervention changes. On 08/29/23 at 08:55 AM, R9 was sitting at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-31 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide meaningful activities for residents residing on a closed unit for two of two residents (R100, R102) reviewed for activities in the sample of 37. Findings include: The facility's Activities policy, dated 6/1/23, documents, The facility has an on-going program of activities designed to meet in accordance with the comprehensive assessment, the interest and the physical mental and psychosocial well-being of each resident. A balance of recreational activities including physical, social, religious, arts and crafts, diversional and intellectual activities will be offered to meet the psychological well-being needs of the patients. On 08/28/23 at 10:24 AM, The E-hall way was dark with no lights on. Approximately 75 feet down the hallway, V22 (CNA-Certified Nursing Assistant) was sitting in a chair with two rolling bedside tables beside him blocking the hallway. R102 was pacing back and forth in the hallway and R100 was lying in bed. No activities were occurring. On 08/28/23 at 10:26 AM, V8 (CNA Supervisor)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to implement fall interventions and report/investigate a resident reported fall for 2 of 7 resident (R102, R410) reviewed for falls in a sample of 37. Findings include: 1. The facility's Fall Prevention Policy, no date, documents, It is the policy of this facility to prevent falls and serious injury outcomes by recognizing multi-factorial risks and causes, and institute recommendations for falls prevention and management consistent with clinical practice guidelines and standards of care. R102's Care plan, dated 1/31/23, documents, has a history of Depression and catatonic schizophrenia. The care plan also documents the following interventions: R102 will be encouraged to attend group skills to build his social skills when around his peers and staff that he is unfamiliar with. R102's Care plan, dated 2/1/23, documents, (R102) is up and out of his room daily mostly walking around the facility, having a snack, or in the T.V. room sitting watching television. (R102) does not participate in group activities but will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-31 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to implement nutritional interventions to prevent further weight loss and failed to notify the physician after weight loss occurred for one of three residents (R70) reviewed for weight loss in a sample of 37. Findings include: The facility's Weight Policy (dated June 2023) documents, Significant weight change is as follows: 5% or more in one month, 7.5% or more in 3 months, and 10% or more in 6 months. Within a week after weights have been received and reviewed by the Nursing Department and Dietary Manager, Weight Committee will meet to discuss and recommend the need for any possible dietary interventions or diet order changes. If the dietician is present in the facility, the committee will consult her. If not, they will simply notify the physician for the possibility of new orders. At any time when the dietician is in the facility, any recommendations she makes will be referred to the physician for approval. On 8/29/2023 at 12:30 PM, R70 ate less than 50% of his lunch. R70 did not receive any staff assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-31 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to identify/treat the residents pain, manage effectiveness of interventions implemented for 2 of 2 residents (R48, R410) reviewed for pain in the sample of 37. Findings include: The facility's Medication Administration policy, no date, noted the Medication Administration Record should be initialed immediately after administrating medication. The facility's Pain Management Protocol, no date, noted pain is assessed each shift, describe pain and document accordingly. 1. R48's physician's order for Tylenol 325 mg (milligram) 2 tablets by mouth every 4 hours as needed for headache and pain was initiated 5/2/17. R48's Pain Level Summary dated 8/29/23 at 8:46 AM noted a pain level of 8. R48's Medication Administration Record dated 8/23 lacked documentation that pain medication was administered on 8/29/23 following her assessment of pain at 8:46 a.m. On 8/30/23 at 1:00 PM, R48 stated pain medication was not given until later in the afternoon (8/29/23) around shift change (2:45 PM-3:15 PM). R48 stated in regards to nursing pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to obtain an informed consent when increasing an antipsychotic and failed to document justification to warrant the increase of an antipsychotic for one of five residents (R100) reviewed for antipsychotics in the sample of 37. Findings include: The facility's Psychotropic Medication policy, no date, documents, The facility follows the state and federal regulations related to the use of psychotropic medications in the long term care facility's to ensure the absolutely best care for the resident. Psychotropic medications will never be used for the purpose of disciplinary action or inappropriate usage. Psychotropic medications are used when non-pharmacological approaches have previously failed. Track and record each psychotropic medication is being documented with triggers and behaviors. Consent must be signed by the resident or responsible party such as a guardian. On 08/28/23 at 10:24 AM, R100 was lying in bed. On 08/28/23 at 10:34 AM, R100 was aimlessly wandering back and forth in the hallway. On 8/29/23 at 12:40…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-07-20 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure resident wheelchairs were clean for four (R41, R70, R84, and R101) of 45 residents reviewed for homelike environment in the sample of 45. Findings include: The facility Resident Council Minutes, dated 5/27/22, documents there were twenty residents in attendance and documents: Old Business: Any unresolved issues from last month: WheelChairs stopped getting washed after a few times. On 7/20/22 at 12:09 pm, V2 ADON (Assistant Director of Nursing) stated the resident wheelchairs are cleaned following the undated resident Shower Schedule three times a week and as needed. V2 stated the third shift CNAs (Certified Nursing Assistants) are responsible to wash the residents wheelchairs during the third shift prior to the resident scheduled shower three times a week. On 7/20/22 at 9:59 am, V9 CNA (Certified Nursing Assistant) Scheduler provided the undated resident Shower Schedule the facility uses to also clean resident wheelchairs. This Shower Schedule lists each resident room number and the three days a week…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-07-20 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed develop personalized Care Plans for seven residents (R7, R31, R40, R78, R95, R99 and R109) of 45 residents reviewed for personalized Care Plans in the sample of 45. Findings include: Facility Care Plan Policy, updated 7/8/22, documents: Residents admitted to the facility will have a Care Plan initiated within 48 hours of admission and completed no later than 21 days after admission; Care Plan revised at least quarterly, whenever there is a significant change in the patient's condition and on an as needed basis; Patients receive care and treatment based on an assessment of their needs, the severity of their disease, condition, impairment or disability; the date obtained from the assessment is used to determine and prioritize the patient's plan of care; and modifications should be made following any incident/change of condition as indicated. The facility undated Smoking Safety Policy and Procedure, documents, Level I (Fully Independent): Full Independent smokers will be allowed to keep one pack of cigarettes on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-07-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to supervise residents requiring smoking supervision and failed to ensure safe smoking practices were implemented for four (R8, R76, R99 and R101) of 12 residents reviewed for smoking in the sample of 45. Findings include: The facility undated Smoking Safety Policy and Procedure, documents, Level I (Fully Independent): Full Independent smokers will be allowed to keep one pack of cigarettes on his/her person during a 'probationary' period. Those individuals that have demonstrated the capacity and willingness to use tobacco products safely, follow all rules/regulations concerning tobacco use, and are able to manage/budget these products effectively will be allowed to keep and carry their own smoking materials. Level III (Supervised): These individuals have demonstrated that they are incapable or unwilling to use tobacco products safely due to physical or cognitive limitations, and/or have had significant or repeated violations of the rules/regulations concerning tobacco use. These individuals will be given 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-20 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to keep a blind resident's pathway clear of obstacles for one (R62) of three residents reviewed for incidents/accidents in a sample of 45. Findings include: On 7-1-22, at 7:25am, R62 sat in a wheelchair in the dining room. R62 stated that she had an accident and hit her nose. R62 stated, They put the (mechanical lift) on the wrong side (of the hall). They are not to put things on a certain side of the hall. R62's Progress Note, dated 8-4-22, documents, (R62) reported to this nurse that (R62) ran in to the (mechanical lift) and (R62's) peer told (R62) that (R62) had a bruise under (R62's) left eye. R62's current Physician Order Statement/POS, includes diagnoses of Blindness of left and right eyes. On 7-18-22, at 10:40am, R62 sat in a wheelchair in R62's room. At that time, V12 Certified Nursing Assistant/CNA, exited R62's room and verified there was a mechanical lift just outside of R62's room in the hall along the railing and a wheeled walker a few doors down along the same side. V12 stated that R62 has bumped…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to obtain timely pressure ulcer/wound treatment orders from a Physician, perform weekly wound checks, and implement pressure relieving interventions for one of one resident (R78) reviewed for pressure ulcers in a sample of 45. Findings include: The facility's Skin Treatment Protocol (undated) documents, Decubitus ulcers are commonly referred to as bedsores or pressure sores. Pressure sores are usually formed when the skin breaks down because the resident remains in the same position for an extended period of time. When a resident remains in the same position for an extended period of time, there is a loss of circulation to that area, which destroys the tissues. The most common site of a pressure sore is where the bone is near the surface of the body. These include the back of the head around the ears, elbows, shoulder blades, backbone, hips, knees, heels, ankles, toes, and under the breasts. The comprehensive assessment and plan of care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-20 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure range of motion services were provided for three residents (R7, R13 and R31) of four residents reviewed for limited mobility and range of motion in a sample of 45. Findings include: Facility Restorative Program Policy, updated 5/24/21, documents: It is the policy of this facility that a resident is given the appropriate treatment and services to maintain or improve his or her abilities, as indicated by the individual's comprehensive assessment, to achieve and maintain the highest practicable outcome; Goal is to promote each resident's ability to maintain or regain the highest degree of independence as safely possible and to achieve and preserve their highest level of mental, physical and psychosocial functioning; that restorative nursing is available seven days a week; Restorative nursing program and documentation of the interventions and resident response will be completed with each implementation. Facility Description for Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to obtain a Physician order for oxygen use for one of two residents (R66) reviewed for oxygen in the sample of 45. Findings include: The facility's Oxygen Administration policy, undated, states, Documentation: In the progress notes, record: date and time of oxygen administration, type of delivery device, oxygen flow rate, resident's vital signs, skin color, respiratory effort, and lung sounds, and resident's response before and after initiation of therapy. The facility's Oxygen Concentrator policy, undated, states, Setting up the Concentrator: 2. Turn to the proper flow rate as ordered by the Physician. R66's Facesheet documents R66 with a diagnosis of malignant neoplasm of upper lobe, left bronchus of lung. On 7/17/22 at 6:52 AM, R66 was sitting up in the wheelchair in R66's room. At this time R66 stated, I wear it (oxygen) when I sleep which is basically all the time. An O2 (Oxygen) concentrator was noted in R66's room at the foot of R66's bed. Nasal cannula tubing was connected to the concentrator laying on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-07-20 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to post the most recent survey results in a place accessible to all residents. This failure has the potential to affect all 114 residents residing in the facility. Findings include: On 7-17-22, at 10:30am, the survey results were located in a binder at the North side's front reception area of the facility hanging on the wall 4 feet 10 inches above the floor above a copy machine. This binder contained the facility's last survey from 4-29-21, but did not include any of the substantiated complaint surveys since 4-29-21. On 7-18-22, during a resident group meeting R2, R15, R31, R71, and R101 all stated that they were unaware of any survey results or where they were kept. On 7-18-22, at 2:15pm, V1 Administrator confirmed the location of the State inspection binder and stated They (residents) can ask any staff member and we will get it for them. V1 also stated We've always only just kept the Annual survey in the binder. The complaint surveys are in a separate file. The facility's Resident Census and Conditions of Residents Centers…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| Ownership Data Not Available |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
What families pay in IL
CMS lists this home as Medicaid-certified only — it can accept Medicaid for long-term care, but it is not Medicare-certified, so Medicare will not pay for a short rehabilitation (“skilled nursing”) stay here. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 14E888. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-10-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.