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Sunset Home

418 Washington Street, Quincy, IL 62301 · Non profit - Corporation · 132 certified beds · (217) 223-2636 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citations — no harm found (F0744, F0758)3 immediate-jeopardy citations$248,577 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0610) — most recent Oct 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (52) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $248,577 in federal fines (most recent 2025-11-19)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
636 Hampshire St · (217) 224-6877 · Call to confirm hours
Pharmacy
1121 Maine St · (217) 228-6400 · Call to confirm hours
Grocery
416 S 4th St · (217) 223-4764 · Call to confirm hours
Park
532 Gardner Expy · (217) 224-3688 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased23.6%13.4%15.4%worse
Long-stay residents who lose too much weight5.6%6.3%5.4%typical
Long-stay residents with a catheter left in their bladder2.5%0.9%0.9%worse
Long-stay residents with a urinary tract infection1.2%1.5%2.0%better
Long-stay residents with depressive symptoms0.0%54.2%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury10.5%3.1%3.3%worse
Long-stay residents whose ability to walk worsened29.8%14.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication11.5%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine98.8%91.8%95.3%typical
Long-stay residents with pressure ulcers1.3%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control36.7%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table19.0%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine53.5%63.1%79.4%worse
Short-stay residents rehospitalized after admission20.4%26.1%22.6%typical
Short-stay residents with an outpatient ER visit19.5%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.892.021.67worse
Long-stay outpatient ER visits per 1,000 resident days1.822.221.80typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

49.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 223 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

49.1%U.S. median 51.5%
Got home and stayed home
11.1%U.S. median 10.7%
Went back to hospital
63.5%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 63.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 107 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 38% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF49.1%CMS range 43.4–54.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 8.2–14.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge63.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge54.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge52.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified84.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge97.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 4.8–10.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.751.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.47
RN hours/ resident / day
0.74
LPN hours/ resident / day
1.84
Aide hours/ resident / day
3.05
Total nurse hours/ resident / day
0.36
RN hoursweekends
49.1%
Total nursing turnover
55.6%
RN turnover

How full it usually is: this home is certified for 132 beds and averages 92.8 residents a day — about 70% occupied, or roughly 39 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.05 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.84 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.97 hrs/resident/day on weekends vs 3.09 on weekdays — 4% thinner on weekends. RN hours go from 0.52 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2024-10-23)
15
at the previous standard inspection (2023-11-16)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

52 citations, most serious first. The 18 most serious are shown; the remaining 34 are one tap away and print in full.

  • Immediate jeopardy · Lcited before2025-10-17 · tag F0610 — failed to investigate and act on abuse reports — widespread
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to thoroughly investigate an allegation of abuse for one resident (R1) and determined it unsubstantiated and failed to protect R1 from further abuse. This failure resulted in an Immediate Jeopardy Findings IncludeThe Immediate Jeopardy began on 10/09/25 at 6 AM when V4 (Certified Nurse Aide) was allowed to return back to work with all residents and specifically R1. On 10/16/25 at 9:30 AM V1 (Administrator) and V2 (Director of Nursing) were notified of the Immediate Jeopardy on 10/4/25 around 6:30 PM. While the Immediacy was removed on 10/16/25 the facility remains out of compliance at a severity Level 2 as additional time is needed to evaluate the implementation and effectiveness of their removal plan. The Facility's Abuse and Neglect policy dated July 2023 documents It is the policy of (this facility) to provide each resident with an environment free from abuse, neglect, corporal punishment, involuntary seclusion, misappropriation of resident property,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-10-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one resident (R1) was free from abuse of three residents reviewed for abuse in a total sample of nine. Based on V8's statement R1 acted scared and followed me around all night. I for sure think she was traumatized by the whole thing even if she couldn't say it., it can be determined that the reasonable person in this resident's position would have experienced psychosocial harm (e.g., embracement, humiliation, anxiety) as a result of this abuse. This failure resulted in an Immediate Jeopardy. Findings include: The Immediate Jeopardy began on 10/4/25 around 6:30 PM when R1 was forcibly moved down the hallway against her will while she was fighting and yelling. On 10/16/25 at 9:30 AM V1 (Administrator) and V2 (Director of Nursing) were notified of the Immediate Jeopardy on 10/4/25 around 6:30 PM. While the immediacy was removed on 10/17/25, the facility remains out of compliance at a severity Level 2 to evaluate the implementation and effectiveness…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-04-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide supervision to a resident with severely impaired cognition and a known wanderer, failed to respond to door alarms at the door and at the main alarm panel, and failed to thoroughly investigate an elopement for one of three residents (R1) reviewed for accidents in the sample of ten. These failures resulted in R1, a severely cognitively impaired resident with a diagnosis of Dementia, eloping from her unit through an open double door that is normally closed, approximately 80 feet, to an unoccupied area of the building, getting through an alarmed door that leads to a stairway and being found on a landing after descending 8 steps. R1's wheelchair was tipped backwards in front of her on the landing. These failures resulted in an Immediate Jeopardy. While the immediacy was removed on 4/2/24, the facility remains out of compliance at a severity Level II as additional time is needed to evaluate the implementation and effectiveness of their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-11-19 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide timely toileting assistance and failed to honor a resident's dignity and self determination for one (R53) of three residents reviewed for resident rights in a sample of 39. These failures resulted in R53 becoming incontinent of urine on multiple occasions and lying in her own urine for over two hours, which resulted in R53 experiencing embarrassment and disgust.Findings include:The facility's Certified Nursing Assistant job description reviewed 2/14/13, documents the primary purpose of your job description is to provide your assigned residents with routine daily nursing care procedures, and as may be directed by your supervisor. Record all entries on flow sheets, notes, charts, ect., in an informative and descriptive manner. Assist resident with bowel and bladder functions (i.e., take to bathroom, offer bed pan/urinal, portable commode, etc.). Maintain intake and output records as instructed. Keep residents dry (i.e., change gown,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow treatments as ordered by the physician and failed to implement pressure relieving interventions for one resident (R5) of four residents reviewed for pressure ulcers in the sample of nine. These failures resulted in R5 developing a facility acquired stage 4 pressure ulcer to her coccyx that became infected and caused R5 pain. Findings include: The Prevention of Pressure Injuries policy dated 4/2020 documents The purpose of this procedure is to provide information regarding identification of pressure injury risk factors and interventions for specific risk factors. Review the resident's care plan and identify the risk factors as well as the interventions designed to reduce or eliminate those considered modifiable. Mobility/Repositioning 1. Reposition all residents with or at risk of pressure injuries on an individualized schedule, as determined by the interdisciplinary care team. 2. Choose a frequency for repositioning based on the resident's risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-19 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to transcribe a physician's order accurately, administer the correct physician's ordered insulin for 45 days, and notify the physician once a residents' blood sugar dropped below normal parameters for one resident of three residents (R1) reviewed for significant medication errors in the sample of nine. These failures resulted in R1 experiencing hypoglycemia and lethargy on two occasions that required glucagon injections. Findings include: The Administering Medications policy not dated documents that medications shall be administered in a safe and timely manner, and as prescribed. 3. Medications must be administered in accordance with the orders, including any required time frame. 18. If a drug is withheld, refused, or given at a time other than the scheduled time, the individual administering the medication shall initial and circle the MAR (Medication Administration Record) space provided for that drug and dose. 19. The individual administering the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-04-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician of a significant change in condition for one of three residents (R4) reviewed for change in condition in the sample of ten. These failures resulted in R4 being diagnosed with a Severe Urinary Tract Infection (UTI), Sepsis, and being hospitalized for five days. Findings include: The Facility's Change in a Resident's Condition or Status policy dated 12/18/23, states Our facility shall promptly notify the resident, his or her Attending Physician, and representative (sponsor) of changes in the resident's medical/mental condition and/or status. 1. The Nurse Supervisor/Charge Nurse will notify the resident's Attending Physician or On-Call Physician in a timely manner when there has been: a. An accident or incident involving the resident; b. A discovery of injuries of an unknown source; c. A reaction to medication; d. A significant change in the resident's physical/emotional/mental condition; e. A need to alter the resident's medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-10-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a fall prevention pressure alarm was in working order for one of four residents (R86) reviewed for falls in a sample of 29. This failure resulted in R86 sustaining a fall with a fractured left hip when R86's pressure alarm failed to sound and alert staff that R86 was ambulating without assistance. Findings include: A Falls Management Program dated 7/2017 states, Interdisciplinary Team: An interdisciplinary team will meet on a regular basis to discuss individuals who have had a history or are at high risk of falling and develop a plan to lower the risk potential for future falls. This policy states, Prevention tools may include assessments, education, medication reviews, environmental changes, and the use of fall mats and alarms. An Alarm Reduction Program policy states, Alarms may malfunction, be removed, or lose their effectiveness over time. 1. R86's 8-3-22 Minimum Data Set (MDS) assessments documents R86 is moderately cognitively impaired and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-10-17 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure that Certified Nursing Assistant staff have had required 12 hours of in-service education. This failure has the potential to affect all 88 residents residing in the facility. Findings include: The facility policy titled, Abuse and Neglect, dated July 2023, documents not in its entirety, 3.) Aversion And Intervention of Abuse, a. Preventing resident abuse is a primary concern for Sunset Home. It is our goal to achieve and maintain an abuse free environment. B. Our abuse/intervention program may include but is not limited to: i. Conducting conflict resolution training classes for all staff. vii. Regularly scheduled in-service training programs designed to teach staff how to better understand the resident's abusive actions. Facility Town Hall meeting in-service sign in sheet for abuse training dated 3/13/25 documents V5, V6, V13, V15, and V16 (all Certified Nursing Assistants) attended, Town Hall meeting in-service sign in sheet for abuse training dated 4/17/25 documents V4, V5, V13, V17, V18, V19, V20, V21, V22, V23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report an injury of unknown origin to the state agency for one of three residents (R1) reviewed for bruises in a sample of three. Findings include: The facility's Abuse and Neglect Policy, dated 7/2023, documents Identifying and Recognizing signs and symptoms of abuse: a. The following are examples of actual abuse/neglect and signs and symptoms of abuse/neglect which should be promptly reported. This listing is not all inclusive. Other signs and symptoms or actual abuse/neglect may be apparent. When in doubt, reported immediately. i. Signs of/actual physical abuse: 1. Welts or bruises. State Agencies: Purpose- to assure all serious bodily injuries and reasonably suspected crimes against resident's, resulting in serious bodily injuries, are reported to IDPH (Illinois Department of Public Health) immediately, all serious incidents and accidents, and allegations of abuse, including injuries of unknown sources, and reasonably suspicion of a crime against a resident are reported to IDPH in an appropriate fashion immediately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-03 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a thorough investigation was completed following a bruise of unknown origin for one of three residents (R1) reviewed for bruises in a sample of three. Findings include: The facility's Abuse and Neglect Policy, dated 7/2023, documents an injury should be classified as an injury of unknown source when the injury was not observed by any person, could not be explained, and the injury is suspicious because of the extent of the injury or the location. This same policy also states, VI. Abuse Investigations. All reports of resident abuse, neglect, and injuries of unknown origin shall be promptly and thoroughly investigated by the organization management. c. The individual conducting the investigation will, at a minimum: i. review the resident's medical record to determine events leading up to the incident. ii. Interview the person(s) reporting the incident. iii. Interview any witnesses of the incident. iv. Interview the resident (as medically appropriate). v. Interview the resident's attending physician to determine the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-19 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify a resident's family of a medication error and failed to notify the physician of a change in condition for one resident of three residents (R1) reviewed for insulin in the sample of 9. Findings include: The Administering Medications policy not dated documents Medications shall be administered in a safe and timely manner, and as prescribed. 3. Medications must be administered in accordance with the orders, including any required time frame. 28. If a medication error is noted to have occurred, immediately assess the resident for adverse reactions and notify the physician for any additional orders. Place the resident on the 24-hour report book, notify the POA (Power of Attorney) and fill out a medication error form and turn into the nursing office. R1's current computerized medical record documents R1 is a [AGE] year-old male admitted to the facility on [DATE] with the diagnoses which included Type 2 Diabetes Mellitus without Complications,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to take vitals or do a resident's assessments in a timely manner for one resident of four residents (R3) reviewed for vitals and assessments in the sample of 9. Findings include: The Admitting the Resident: Role of the Nursing Assistant dated 9/2013, documents The following information should be recorded in the resident's medical record: 4. The resident's vital signs. 5. The resident's height and weight. The admission Assessment and Follow Up: Role of the Nurse dated 9/2012, documents The purpose of this procedure is to gather information about the resident's physical, emotional, cognitive, and psychosocial condition upon admission for the purpose of managing the resident, initiating the care plan, and completing required assessment instruments, including the MDS (Minimum Data Set). 9. Conduct supplemental assessments following facility forms and protocol including a. Activity level; b. Pain assessment; c. Fall risk assessment; d. Neurological assessment;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to send the correct medication on a home visit for one resident of three residents (R2) reviewed for home medications in the sample of 9. Findings include: The Administering Medications policy (not dated) documents Medications shall be administered in a safe and timely manner, and as prescribed. 3. Medications must be administered in accordance with the orders, including any required time frame. The Dispensing Medications to Residents on Leave/Pass dated 4/2007, documents The facility shall provide residents with necessary medication(s) when they leave the facility temporarily. 1. Residents who are away from the facility during medication passes will be given scheduled and essential PRN (as needed) medication(s) to take with them. They will only be given the amounts and dosages needed for the length of the anticipated absence. R2's current computerized medical record documents R2 is a [AGE] year-old female admitted to the facility on [DATE] with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-13 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Observation, Interview and Record Review, the facility failed to keep the kitchen and resident dining areas free from cockroaches. This failure has the potential to affect all 96 residents residing in the facility. Findings include: The facility's Sanitation policy, dated 11/2022, documents The food service area is maintained in a clean and sanitary manner. All kitchens, kitchen areas and dining areas are kept clean, free from garbage and debris, and protected from rodents and insects. All utensils, counter, shelves and equipment are kept clean, maintained in good repair and are free from breaks, corrosions, open seams, cracks and chipped areas that may affect their use or proper cleaning. Seals, hinges and fasteners are kept in good repair. The facility's Pest Control policy, dated 5/2008, documents Our facility shall maintain an effective pest control program. This facility maintains an on-going pest control program to ensure that the building is kept free of insects and rodents. The facility's pest control Service Slip/ Invoice, dated 11/6/24, documents the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Observation, Interview and Record Review, the facility failed to ensure nursing assistants provided a resident at risk for falling with supervision, failed to provide residents with dining assistance, and failed to document meal and fluid intakes and episodes of incontinence for three of three residents (R1, R2, R3) reviewed for nursing care in the sample of four. Findings include: The facility's Assistance with Meals policy, dated 3/2022, documents Residents shall receive assistance with meals in a manner that meets the individual needs of each resident. All residents will be encouraged to eat in the dining room. Facility staff will serve resident trays and will help residents who require assistance with eating. Residents who cannot feed themselves will be fed with attention to safety, comfort and dignity, for example: not standing over residents while assisting them with meals; keeping interactions with other staff to a minimum while assisting residents with meals. The facility's Certified Nursing Assistant job description, dated 4/16/20, documents The primary purpose of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a chemical dishwasher was monitored for safe sanitizer concentration, failed to ensure opened bags of freezer kept food items were labeled with dates of opening, and failed to record cool down temperatures for soups that were prepared ahead and stored in the freezer for future use. This failure has the potential to affect all 87 residents living in the facility. Findings include: The facility Dishwashing Machine Use policy, dated 3/2010, documents Food Service staff required to operate the dishwashing machine will be trained in all steps of dishwashing machine use by the supervisor or a designee proficient in all aspects of proper use and sanitation. Dishwashing machine chemical sanitizer concentrations and contact times will be as follows: Quaternary Ammonium- minimum concentration 150-200 parts per million (PPM). Concentrations will be recorded in a facility approved log. If hot water temperatures or chemical sanitation concentrations do not meet requirements, cease use of dishwashing machine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure oxygen tubing and humidification bottles were dated and oxygen tubing was stored in a bag between uses for four of four residents (R64, R140, R147, and R290) reviewed for respiratory care in a sample of 36. Findings include: The facility's Oxygen administration Policy/Procedure by Nasal Cannula/Mask (un-dated) documents Purpose: To deliver a low to moderate concentration of oxygen when oxygen use is indicated. Action To Be Performed By: Licensed medical personnel as designated in their job description. 3- Assemble equipment: Oxygen cylinder, tank, or canister. Cannula/Mask & (and) tubing (Change tubing/mask Q (every) 7 days & PRN (as needed). 1. R64's current POS (Physician Order Sheet) documents an order to change oxygen tubing, date oxygen tubing, and place in a bag when not in use one time a day every Sunday for oxygen protocol. This same POS also documents an order for oxygen at one liter as needed for dyspnea. On 10/21/24 at 9:40 AM R64 was sitting in a high back wheelchair in her room. R64's nasal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 34 citations
  • Potential for harm · Ecited before2024-10-23 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement Enhanced Barrier Precautions (EBP) for residents with open wounds and indwelling urinary catheters for 10 of 10 residents (R1, R6, R20, R29, R49, R50, R54, R73, R81, and R143) reviewed for EBP in the sample of 36. Findings include: The facility's EBP (Enhanced Barrier Precaution) policy, undated, documents Policy Statement: EBPs are utilized to prevent the spread of MDROs (multi-drug resistant organisms) to residents. Policy Interpretation and Implementation: 1. EBPs are used as an infection prevention and control intervention to reduce the spread of (MDROs) to residents. 2. EBPs employ targeted gown and glove use during high contact resident care activities when contact precautions do not otherwise apply. A. gloves and gown are applied prior to performing the high contact resident care activity (as opposed to before entering the room). b. PPE (Personal Protective Equipment) is changed before caring for another resident. C. Face…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure call lights were placed within reach for three of 18 residents (R30, R37, and R64) reviewed for accommodation of needs in the sample of 36. Findings include: The Call Light Policy (undated) documents All residents of (the facility) should have a working and reachable call light. Call Lights are available for residents to request assistance for a wide variety of reasons. Call lights are to be placed within reach no matter where the resident is located in their rooms. Examples of where call lights can be placed include clipped to the recliner, clipped around side rails (if the resident uses them), placed over bedside table as long as bed side table is in reach of the resident. 1. R37's MDS (Minimum Data Set) assessment dated [DATE] documents R37 is severely cognitively impaired, requires staff assistance for activities of daily living, and has a high risk for falls. On 10/22/24 from 9:45 AM through 10:40 AM R37 was lying in bed on her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-23 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Observation, Interview and Record review the facility failed to ensure a physician ordered hand splint was in place daily and a resident's limitations in range of motion were care planned for one of two residents (R73) reviewed for limitations in range of motion in the sample of 36. Findings include: The facility's (undated) Rehabilitation/Restorative Programs policy documents Upon admission or onset of a decline in Activities of Daily Living functions, a resident will be evaluated for individual status, and as potential candidate for Rehabilitation/Restorative program developed specifically for that individual. The goal/approaches of the individual's care plan shall be re-evaluated at least quarterly for any necessary revisions or modifications. R73's Minimum Data Set assessment, dated 9/4/24, documents R73 has Range of Motion impairments on one side for both upper and lower extremities. R73's Physician Order Sheet, dated 10/22/24, documents Patient to wear left upper extremity splint during daytime hours. Splint wear schedule: Donn (apply) with AM (morning) care, can wear…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Observation, Interview and Record review, the facility failed to ensure a resident with a diagnosis of Dementia and a history of falling was adequately supervised to prevent a fall for one of three residents (R51) reviewed for Falls in the sample of 36. Findings include: The facility's Falls Management Program policy, dated 7/21/23, documents Fall prevention takes a combination of medical treatment, rehabilitation, and environment changes. Prevention tools may include assessments, education, medication reviews, environmental changes, and the use of fall mats and alarms. In order to maintain a successful falls prevention program, all staff members are responsible for seeking out, removing, and reporting potential fall hazards. This policy also documents Psychotropic Drugs: Know which residents take a benzodiazepine (antianxiety medication) or an antipsychotic (medication). Watch residents who are on these drugs for side effects such as confusion, drowsiness, dizziness, changes in gait (walking), loss of balance, and changes in mental status. On 10/21/24 at 11:30 AM R51 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure an indwelling urinary catheter drainage bag was covered for one of one resident (R6) reviewed for indwelling urinary catheters in a sample of 36. Findings include: The Catheter Care Procedure (undated) documents Performed By: Licensed Staff, CNA (Certified Nursing Assistant). Procedure: 16. Be sure catheter drainage bag is inside a cloth dignity bag and catheter tubing and dignity bag is not touching the floor. R6's current care plan documents the following, (R6) has a supra pubic urinary catheter. On 10/21/24 at 10:13 AM R6 was sitting in his room in his wheelchair. R6's catheter bag was secured to the bottom of his wheelchair with no privacy bag covering R6's urinary catheter drainage bag. On 10/21/24 at 11:10 AM R6 was sitting across from the fourth unit nursing station in his wheelchair. R6's catheter drainage bag was secured to the bottom of his wheelchair with no privacy bag. On 10/21/24 at 11:13 AM V5/Agency Licensed Practical Nurse verified R6's urinary catheter drainage bag was uncovered with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-23 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow a physician order for a daily weight for one of one resident (R45) reviewed for dialysis in the sample of 36. Findings include: The policy for Residents Receiving Hemodialysis (undated) documents Residents receiving dialysis will be weighed daily. Increases in weight will be monitored and reported as appropriate. R45's current computerized medical record, documents R45 was admitted to the facility on [DATE] with diagnoses which included End Stage Renal Disease, Hypertensive Chronic Kidney Disease with Stage 5 Chronic Kidney Disease or End Stage Renal Disease, Heart Failure, and Hypertensive Heart Disease with Heart Failure. R45's MDS (Minimum Data Set) dated 8/14/24 documents a BIMS (Brief Interview for Mental Status) Score of 15/15, indicating (cognitively intact). R45's Care Plan documents that R45 receives hemodialysis related to End Stage Renal Disease. Obtain weight daily. R45's Physician Order documents to weigh daily and call physician if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-23 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to document behaviors and diagnoses to justify the use of antipsychotic medications, perform psychotropic assessments quarterly, and perform gradual dose reductions of scheduled antipsychotic medications for two of three residents (R37 and R51) reviewed for the use of anti-psychotic medications with the diagnosis of Dementia in the sample of 36. Findings include: The Psychotropic Drug Use policy (undated) documents A psychotropic drug is any that affects brain activities associated with mental processes and behavior. These drugs include, but are not limited to, drugs in the following categories: a) Anti-psychotic Psychotic medications may be considered for residents with dementia but only after medical, physical, functional, psychological, emotional psychiatric, social, and environmental causes of behavioral symptoms have been identified and addressed. Psychotropic medications will be prescribed at the lowest possible dosage for the shortest…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-12 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to document and address a grievance for one resident (R3) of three reviewed for resolution of grievances in the sample of seven. Findings Include: The Facility's undated Grievance/Concern Policy documents the purpose of the policy is to provide an opportunity for residents and/or family to present concerns or grievance to the proper authorities at the facility and to receive responses to the issues raised. The Grievance/Concern policy documents, It is the responsibility of the Department Directors to follow-up on the concerns and to ensure appropriate resolution. A copy of Concerns Forms must be sent to the Administrator for signature. Complaints may be presented to any staff member who should then report the issue to his/her supervisor and/or Social Services as soon as possible. Social Services will be responsible for completing the necessary documentation and to follow up with the resident and/or resident representative to assure a resolution. Social Services will maintain the Concern/Grievance Log. The Concern/Grievance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to complete wound assessment documentation and perform wound care for (R4) and failed to provide thickened water in between meals for (R3 and R7) for three of three residents (R3, R4, and R7) reviewed for quality of care in the sample of seven. Findings Include: 1. The Facility's undated Skin Care Ulcers policy documents good skin care is important to maintain good health and prevent pressure areas. The integrity of skin should be maintained as the first line of defense against infections and pressure ulcers. Documentation will be done on all types of skin ulcers. Licensed staff and CNA will be responsible for providing nursing interventions for those residents with ulcers. Treatments for all ulcers will be ordered by the Physician. Licensed staff will be responsible for providing the treatment ordered by the physician. R4's current MDS (Minimum Data Set) Assessment documents R4's BIMS (Brief Interview for Mental Status) score as 15 out of 15, indicating R4 is cognitively intact. R4's Physician Order Sheet for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to obtain physician orders for treatment of a pressure ulcer wound in a timely manner and failed to document weekly pressure ulcer wound assessments for one of three residents (R3) reviewed for wounds in the sample of seven. Findings Include: The Facility's undated Skin Care/Ulcers policy documents Good skin care is important in order to maintain good health and prevent pressure area. The integrity of the skin should be maintained as the first line of defense against infections and pressure ulcers. Documentation will be done on all types of skin ulcers. The unit coordinator will document when and where the ulcer developed, and interventions used in the nursing notes. The condition of the area including size, appearance, drainage, odor and progress will be documented on the weekly pressure ulcer healing assessment on a weekly basis using the following guidelines. 1. Be specific with the location of the wound. 2. Note the condition of the skin around the area 3. Note the size of the wound. Measure accurately. If unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review staff failed to immediately notify the Administrator of possible abuse of one resident (R1) of three residents reviewed for abuse in the sample of three. Findings include: The Abuse and Neglect Policy dated July 2023, documents It is the policy of (the facility) to provide each resident with an environment free from abuse, neglect, corporal punishment, involuntary seclusion, misappropriation of resident property, exploitation and physical or chemical restraint not required to treat the residents' symptoms, as defined below. (The facility) shall follow the procedure for reporting and investigation of alleged resident abuse and neglect as outlined below, and in accordance with Skilled Nursing and Intermediate Care Facilities Code. The purpose and scope of this policy and procedure is to inform all individuals of the proper protocol for preventing, reporting, and investigating allegations of abuse and neglect, as specified in the corporate policy above. It is the responsibility of all employees, consultants, attending physicians, family members,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-04 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to notify the physician of a resident's (R1's) significant decline in condition and of a resident (R2) not receiving a physician ordered IV (Intravenous) antibiotic medication for two of three residents (R1 and R2) reviewed for notification of changes in the sample of six. Findings include: The facility's Change in a Resident's Condition or Status policy (undated) documents, Our facility shall promptly notify the resident, his or her attending physician, and representative of changes in the resident's medical/mental condition and or status. 1. The nurse supervisor will notify the resident's attending physician or on-call physician in a timely manner when there has been: d. A significant change in the resident's physical/emotional/mental condition. e. A need to alter the resident's medical treatment significantly. f. Refusal of treatment or medications (two or more consecutive times). g. A need to transfer the resident to a hospital/treatment center. 2. A significant change of condition is a decline or improvement in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Facility failures resulted in two deficient practices. A. Based on record review and interview the facility failed to document and assess for an underlying condition and seek medical treatment after a significant change in status for over 24 hours for one of three (R1) residents reviewed for timely care after a change in status in the sample of six. B. Based on record review and interview the facility the facility failed to perform a treatment to a diabetic heel ulcer as ordered by the physician for one of three residents (R2) reviewed for altered skin conditions in the sample of six. Findings include: A. The facility's Change in a Resident's Condition or Status policy (undated) documents, Our facility shall promptly notify the resident, his or her attending physician, and representative of changes in the resident's medical/mental condition and or status. 1. The nurse supervisor will notify the resident's attending physician or on-call physician in a timely manner when there has been: d. A significant change in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-04 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to infuse a physician ordered IV (Intravenous) antibiotic as ordered for one of three residents (R2) reviewed for significant medication errors in the sample of six. Findings include: The facility's (undated) Medications Errors policy documents All medication errors will be documented on a medication error report and given to the charge nurse on duty at the time the error was found. Some examples of medication errors would be: 4. Medication not given at appropriate time. R2's BIMS (Brief Interview of Mental Status) dated 11-22-23 documents R2 is cognitively intact. R2's Progress Notes dated 11-29-23 document R2 was discharged to home. R2's Progress Notes dated 8-16-23 document R2 was admitted to the facility with diabetic wound ulcer to the right heel. R2's Progress Notes dated 8-17-23 document R2 was admitted to the facility on [DATE] after being treated at the hospital for a diabetic wound ulcer with osteomyelitis (bone infection) to the right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure disinfectant used on all food preparation surfaces and all dining room tables were within the proper concentration perimeters. This failure has the potential to affect all 94 residents within the facility. Findings include: The facility's Daily Census Sheet dated 11-13-23 documents 94 residents currently reside within the facility. The facility's Sanitization policy dated 08/2008 documents, All equipment, food contact surfaces and utensils shall be washed to remove or completely loosen soils by using the manual or mechanical means necessary and sanitized using hot water and/or chemical sanitizing solutions. Sanitizing of environmental surfaces must be performed with one of the following solutions: a. 50-100 ppm (parts per million) chlorine solution. b. 150-200 ppm quaternary ammonium compound (QAC). c. 12.5 ppm iodine solution. Between uses, cloths and towels used to wipe kitchen surfaces will be soaked in containers filled with approved sanitizing solution. Sanitizing solution will be changed at least…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-16 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop a comprehensive care plan for an indwelling urinary catheter, prophylactic antibiotic, the use of insulin, the use of an anticoagulant, and bowel/bladder incontinence for 6 of 22 residents (R8, R21, R27, R44, R45, R91) reviewed for care plans in the sample of 67. Findings include: The facility's Care Plan Procedure, no date available, documents, The Interdisciplinary Team will review the attending physician's order (e.g., dietary needs, medications, and routine treatment, etc.), and implement a nursing care plan to meet the resident's immediate care needs. An individualized comprehensive care plan that includes measurable objectives and timeline to meet the resident's medical, nursing, mental, and psychological needs is developed for each resident. Our facility's Care Planning/Interdisciplinary Team, in coordination with the resident, his/her family or representative (sponsor), develops and maintains a comprehensive care plan for each resident that identifies the highest level of functioning the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-16 · tag F0909 — failed to maintain a comfortable temperature — pattern
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to measure potential zones of entrapment for 54 of 54 residents (R1, R3, R4, R5, R7, R8, R10, R11, R19, R21, R23, R24, R25, R27, R28, R30, R36, R37, R38, R39, R40, R41, R43, R44, R45, R47, R52, R58, R59, R60, R61, R62, R64, R66, R68, R69, R70, R71, R76, R78, R79, R80, R82, R83, R85, R86, R87, R89, R91, R93, R95, R153, R154, R155) reviewed for siderails in the sample of 67. Findings include: The facility's Bed Safety Policy (undated) documents, Policy Statement: Our facility shall strive to provide a safe sleeping environment for the resident. Policy Interpretation and Implementation 2. To try to prevent death/injuries from the beds and related equipment (including the frame, mattress, side rails, headboard, footboard, and bed accessories), the facility shall promote the following approaches: a. Inspection by maintenance staff of all beds and related equipment quarterly as part of our regular bed safety program to identify risks and problems including potential entrapment risks. b. Review that gaps within the bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to allow choices for one resident (R79) of nineteen residents reviewed for choices in a total sample of 67. Findings Include: The undated Illinois Long-Term Care Ombudsman Resident's Rights booklet documents Your facility must be safe, clean, comfortable and homelike and You may keep or use your own property, R79's Progress Notes dated 11/07/23 at 1:29 PM documents (R79) wants own curtains that are Viking sport themed, and others taken down. Explained to him that due to regulations and privacy, etcetera this was not allowable. He did call his mother and she called me. I did check other staff to make sure I wasn't necessarily mistaken and then explained it to her about regulations but said she understood. I did go back and talk the (R79) again and this time said he understood. On 11/13/23 at 8:00 AM R79 stated My mom wanted to get me curtains for my room, but they told her no that the state doesn't allow that. I can understand (the privacy curtain) because not everyone likes the same sports, but she even said no to the window…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to deliver cares in a dignified manner for one resident (R74) during a routine tour of the building in a total sample of 67. Findings Include: The Facility's undated Cell Phone Use Policy documents Employees may use cell phone/ electronic communication devices during lunch or break periods or as authorized in private space away from all patient care area and common work areas. Other than described, personal cell phones/electronic communication devices are to be turned off and stored during working hours and are not to be kept on person, in patient treatment areas or nursing stations unless authorized. On 11/16/23 at 10:30 AM V23 (Certified Nurse Aide) could be overheard speaking No, I told her to quit calling me about your business I don't want to be involved. Then V23 turned the corner and was observed on her cell phone in her left hand, with one hand loosely under the gait belt around R74. When V23 saw this surveyor, she immediately hung-up mid-sentence and began asking the resident how her day has been. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to formulate Advance Directives for one resident (R203) of 19 reviewed for Advanced Directives in a total sample of 67. Findings Include: The Facility's Statement of Facility Policy Regarding Advanced Directives and Life-Sustaining Treatment documents Federal law requires (this facility), as well as other health care facilities participating in certain federal programs, to distribute information regarding the right of adults to participate in medical treatment decisions. It is the policy of (the facility) to comply with Illinois court decisions and statutes regarding individual surrogate participation in medical treatment decisions and implementation of Advanced Directives. R203's medical record did not contain any information regarding whether the resident wished to be a full code or a do not resuscitate. On 11/14/23 V26 (Licensed Practical Nurse) confirmed that there was no advance directive information in R203's medical record. V26 stated that information is usually on the banner of the electronic medical record, on the MAR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident's room was free of urine odors for one of one resident (R44) reviewed for ADL (Activities of Daily Living) in the sample of 67. Findings include: R44's MDS (Minimum Data Set), dated 10/25/23, documents in Section H Bladder and Bowel that R44 is always incontinent of urine and occasionally incontinent of her bowels. On 11/13/23 at 07:26 a.m., R44 was alert reclined in her recliner in her room. R44's room had a foul significant urine odor. On 11/16/23 at 10:45 a.m., R44's room had a foul urine odor. On 11/16/23 at 11:15 a.m., V9 (Unit Coordinator) stated, (R44) is occasionally incontinent of urine, and the staff should be assisting her with that care as needed. I'm not sure why her room would smell of urine, but it shouldn't. On 11/16/23 at 11:30 a.m. V24 (Housekeeper) was standing outside of R44's room. V24 confirmed that R44's room had a strong urine smell. On 11/16/23 at 11:32 a.m. V25 (Licensed Practical Nurse), stated, (R44) is incontinent of urine a lot, and her room smells like urine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to report one allegation of neglect for one resident (R79) of one reviewed for abuse in a total sample of 67. Findings Include: The Facility's undated Abuse and Neglect Policy documents It is the policy of (this facility) to provide each resident with an environment free from abuse, neglect, corporal punishment, involuntary seclusion, misappropriation of resident property, exploitation and physical or chemical restraint not required to treat the residents' symptoms, as defined below. (This facility) shall follow the procedure for reporting and investigation of alleged resident abuse and neglect as outlined. The Facility's undated Abuse and Neglect Policy defines neglect refers to the failure to provide goods and/or services necessary to avoid physical harm, mental anguish, or mental illness. The Facility's undated Abuse and Neglect Policy documents It is the responsibility of all employees, consultants, attending physicians, family members, visitors, etc., to immediately report any incident, suspected incident, or allegation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to wear gloves while cleansing a diabetic ulcer and perform hand hygiene during wound care for one of one resident (R47) reviewed for diabetic ulcers in the sample of 67. Findings include: The facility's Handwashing/Hand Hygiene policy, no date available, documents, This facility considers hand hygiene the primary means to prevent the spread of infections. All personnel shall follow the handwashing/hand hygiene procedure to help prevent the spread of infections to other personnel, residents and visitors. Employees must wash their hands for at least fifteen seconds using antimicrobial or non-antimicrobial soap and water under the following conditions: After handling soiled or used linens, dressings, bedpans, catheters, and urinals; After removing gloves. When to use Alcohol-Based hand rub: Before moving from a contaminated body site to a clean body site during resident care; After handling used dressings, contaminated equipment, etc; After removing gloves. The facility's Dressings, Soiled/Contaminated policy, no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review the facility failed to document a diagnosis to warrant the use of an indwelling urinary catheter, ensure an indwelling urinary catheter drainage bag was kept below the level of the bladder and off of the floor, secure indwelling urinary catheter tubing, and complete a scheduled urinary catheter change for three of five residents (R27, R71, R91) reviewed for indwelling urinary catheters in the sample of 67. Findings include: The facility's Catheter and Incontinence Care Management Policy (undated) documents, Policy: In accordance with regulatory requirements and professional practice standards, the facility will ensure that: 1. A resident who enters the facility without an indwelling catheter is not catheterized unless the resident's clinical condition demonstrations that catheterization is necessary; justification. Appropriate indications for continuing use of an indwelling catheter beyond 14 days may include i. Urinary retention that cannot be treated or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure a nebulizer mask and nebulizer tubing was dated and stored in a bag between uses for one of two residents (R40) reviewed for respiratory care in a sample of 67. Findings include: The facility's Nebulizer Administration Policy (undated) documents, Nebulizer Administration: When equipment is completely dry, store in a plastic bag with the resident's name and the date on it. Change equipment and tubing every seven days, or according to the facility protocol. R40's current POS (Physician Order Sheet) documents an order for Ipratropium-Albuterol Inhalation Solution 0.5-2.5 (3) mg(milligram)/3 ml(milliliter) one vial inhale orally four times a day and every four hours PRN (as needed). On 11/13/2023 at 7:50 AM R40's nebulizer tubing and nebulizer mask were laying on R40's floor un-bagged and undated. On 11/13/23 at 8:40 AM V9 RN (Registered Nurse) confirmed R40's nebulizer tubing and nebulizer mask were undated and un-bagged. V9 stated, Nebulizer masks and nebulizer tubing should be put in a plastic bag and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a Dementia plan of care for one of three residents (R8) reviewed for Dementia in the sample of 67. Findings include: The facility's Care Plan Procedure, no date available, documents, The Interdisciplinary Team will review the attending physician's order (e.g., dietary needs, medications, and routine treatment, etc.), and implement a nursing care plan to meet the resident's immediate care needs. An individualized comprehensive care plan that includes measurable objectives and timeline to meet the resident's medical, nursing, mental, and psychological needs is developed for each resident. Our facility's Care Planning/Interdisciplinary Team, in coordination with the resident, his/her family or representative (sponsor), develops and maintains a comprehensive care plan for each resident that identifies the highest level of functioning the resident may be expected to attain. R8's Medication Review Report, dated 11/14/23, documents that R8 has a diagnosis of unspecified Dementia. R8's Current Care plan, provided on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to document a diagnosis and behaviors to warrant the use of an antipsychotic, ensure a resident was free of dual psychotropic medication therapy, obtain an informed consent for the use of a psychotropic, and obtain a stop physician order for a PRN (as needed) psychotropic medication for three of five residents (R28, R45, R79) reviewed for psychotropics in the sample of 67. Findings include: The facility's Psychotropic Drug Use policy, no date available, documents, Residents will only receive psychotropic medications when necessary to treat specific conditions for which they are indicated and effective. The Attending Physician and other staff will gather and document information to clarify a resident's behavior, mood, function, medical condition, specific symptoms, and risks to the residents and others. Diagnoses alone do not warrant the use of psychotropic medications. In addition to the above criteria, psychotropic medications will generally only be considered if the following conditions are met: The behavioral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure an opened multi-dose diabetic insulin pen was labeled with the date opened for one of 67 residents (R2) reviewed for storage and labeling of medications in a sample of 67. Findings include: The facility's Administering Medications policy (undated) documents, Policy Statement: Medications shall be administered in a safe and timely manner, and as prescribed. When opening a multi-dose container, the date opened shall be recorded on the container. Date opened will be recorded on the pen (insulin pen). On 11/14/23 at 9:25 AM V14 (RN/Registered Nurse) was standing at the medication cart passing medications on her hallway. V14 opened the top drawer of the medication cart where residents' vials of opened insulin injector-pens were stored. In this drawer R2's Humalog 100 units/ml (milliliter) insulin multi-dose pen was open and without a label indicating the date opened. V14 verified R2's insulin pen had no label with the date opened. On 11/14/23 at 11:30 AM V2 (Director of Nursing) stated, All insulin pens…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to wash their hands and to transport linen in an effective manner to avoid contaminating items for three residents (R27, R38 and R91) in a total sample of 67. Findings Include: The Facility's undated Handwashing Policy documents This facility considers handwashing the primary means to prevent the spread of infections. The Facility's Handwashing Policy also documents All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, and visitors. Employees must wash their hands for at least fifteen (15) seconds using antimicrobial or non-antimicrobial soap and water under the following conditions. B. when hands are visibly soiled (hand washing with soap and water. C. before and after direct resident contact (for which hand hygiene is indicated by acceptable professional practice. H. Before and after assisting a resident with personal care (e.g., oral care, bathing.) N. Before and after assisting a resident with toileting (hand washing with soap and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to complete a comprehensive care plan addressing Hospice care for one of one resident (R56) reviewed for hospice in a sample of 29. Findings include: The facility's Care Plans-Comprehensive Policy undated, documents, An individual comprehensive care plan that includes measurable objective and timetables to meet the resident's medical nursing, mental and psychological needs is developed for each resident. Assessments of resident's are ongoing and care plans are revised as information about the resident and the resident's condition change. The Care Planning/Interdisciplinary Team is responsible for the review and updating of care plans: a. When there has been a significant change in the resident's condition, b. When the desired outcome is not met, c. When the resident has been readmitted to the facility from a hospital stay, and d. At least quarterly. R56's current POS/Physician Order Sheet documents, 10/10/22, admitted to Hospice. On 10/27/22, R56's current Comprehensive plan of care did not address Hospice care with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-28 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to revise care plans to address locations of pressure ulcers, pressure ulcer preventive measures or fall prevention interventions for two of 18 residents (R86, R87) reviewed for care plans in a sample of 29. Findings include: The facility's Care Plans-Comprehensive Policy undated, documents, An individual comprehensive care plan that includes measurable objective and timetables to meet the resident's medical nursing, mental and psychological needs is developed for each resident. Assessments of resident's are ongoing and care plans are revised as information about the resident and the resident's condition change. The Care Planning/Interdisciplinary Team is responsible for the review and updating of care plans: a. When there has been a significant change in the resident's condition, b. When the desired outcome is not met, c. When the resident has been readmitted to the facility from a hospital stay, and d. At least quarterly. 1. R86's current care plan, dated as last reviewed 8/21/22, documents, I had an actual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to perform pressure ulcer risk assessments, accurately assess pressure wounds, develop, and implement individualized pressure ulcer prevention interventions based on pressure ulcer risk, or have a consistent method for tracking the improvement or decline of pressure ulcers for one of three residents (R86) reviewed for pressure ulcers in a sample of 29. Findings include: A Pressure Ulcer Prevention Policy and Procedure (undated) states, Health(y), intact skin will be promoted. and Visually assess all bony prominences (heels, ankles, hips, sacrum, occiput, ears, shoulders, elbows) at least daily, and Assess mobility and activity. This policy states, Reduce or eliminate pressure, shear, friction, and moisture, and prevent skin breakdown. In addition, this policy states that interventions to prevent pressure ulcers should include, Use devices such as pillows or padding to prevent direct contact between bony prominences, and Relieve pressure to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure a resident prescribed antipsychotic medications was assessed for clinical indications for use, appropriate diagnoses, and adverse target behaviors to warrant the use of antipsychotic medications for two of five residents (R49, R73) reviewed for unnecessary medications in a sample of 29. Findings include: A Psychotropic Drug Use policy (undated) states, A psychotropic drug is any drug that affects brain activities associated with mental processes and behavior. This policy states that psychotropic drugs include Antipsychotic medications. In addition, this policy states, Psychotropic medications shall generally be used only for the following conditions/diagnoses as documented in the record, consistent with the definition(s) in the Diagnostic and Statistical Manual of Mental Disorders (current or subsequent editions): a. Schizophrenia; b. Schizo-affective disorder; c. Schizophreniform disorder; d. Delusional disorder; e. Mood disorders (e.g. bipolar disorder, depression with psychotic features, and treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-28 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a resident received the correct dosage of Keppra (anticonvulsant medication) and complete a medication error report for the 65 wrong dose administrations for one of 24 residents (R62) reviewed for medications in the sample of 29. Findings include: The facility's Medication Errors policy, dated 3/3/04, documents All medication errors will be documented on a Medication Error Report and given to the charge nurse on duty at the time the error was found. The nurse discovering the error fills out the Incident Report of Medication Error Report. Some examples of medication errors would be: Improper amount of medication given to a resident. The facility's (undated) Administering Medications documents Medications shall be administered in a safe and timely manner and as prescribed. If a dosage is believed to be inappropriate or excessive for a resident, or a medication has been identified as having potential adverse consequences for the resident or is suspected of being associated with adverse consequences, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$248,577 in federal fines across 4 penalties.

  • $52,000 — penalty dated 2025-11-19
  • $131,430 — penalty dated 2025-10-17
  • $25,220 — penalty dated 2025-03-19
  • $39,927 — penalty dated 2024-04-03

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
BROCKMILLER, CAROLIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 09/01/2020
FOHEY, KELLIIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 09/01/2023
FRERICKS, RONALDIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 09/01/2021
FRINK, KYLEIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 09/01/2024
GENGENBACHER, RICKIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 09/01/2024
MOORE, JESSICAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 09/01/2024
MORRISON, CLARAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 09/01/2016
O'HEARN, MELISSAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 09/01/2020
SHOWALTER, NICIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 09/01/2024
SMITH, NICHOLASIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 09/01/2022
STUCKMAN, KURTIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 09/01/2020
TRANOR, TIMOTHYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 09/01/2020
DIXON, WILLIAMIndividualCONTRACTED MANAGING EMPLOYEE; ADP OF THE SNFsince 01/24/2025
BULLINGTON, JONNIIndividualW-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/24/2025
PROST, DARINIndividualOPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 01/07/2025

CMS files one row per role, so the 44 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.9M
Net patient revenuemost recent cost report
-45.3%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 58%Medicare 11%Other / private 30%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$385per resident / day
operating cost
$11,714per month
≈ monthly operating cost
$265per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145800. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-10-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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