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River Bluff Nursing Home

4401 North Main Street, Rockford, IL 61103 · Government - County · 304 certified beds · (815) 921-9200 Medicare & Medicaid certified

Call the home — (815) 921-9200 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Dec 2024Behavioral-health or dementia-care citation — no harm found (F0744)6 actual-harm citations$10,199 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 6 actual-harm citations
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $10,199 in federal fines (most recent 2024-05-14)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
6121 N 2nd St · (815) 633-5151 · Call to confirm hours
Pharmacy
1718 Northrock Ct · (815) 633-5326 · Call to confirm hours
Grocery
868 W Riverside Blvd · (815) 282-5347 · Call to confirm hours
Park
(815) 987-8800 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased20.5%13.4%15.4%worse
Long-stay residents who lose too much weight9.4%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%0.9%0.9%better
Long-stay residents with a urinary tract infection6.4%1.5%2.0%worse
Long-stay residents with depressive symptoms5.6%54.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.4%3.1%3.3%better
Long-stay residents whose ability to walk worsened14.2%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication11.8%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%91.8%95.3%typical
Long-stay residents with pressure ulcers3.6%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control28.2%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table28.0%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.4%2.2%1.4%typical
Short-stay residents given the seasonal flu vaccine95.7%63.1%79.4%better
Short-stay residents rehospitalized after admission20.2%26.1%22.6%better
Short-stay residents with an outpatient ER visit7.7%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days1.912.021.67worse
Long-stay outpatient ER visits per 1,000 resident days1.902.221.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 34 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.3%U.S. median 51.5%
Got home and stayed home
12.1%U.S. median 10.7%
Went back to hospital
39.0%U.S. median 56.6%
Met the expected recovery
0.15U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 39.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 41 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 12% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 26% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.3%CMS range 28.9–52.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.1%CMS range 8.7–16.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge39.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge39.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge36.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened18.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 3.8–13.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.131.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.80
RN hours/ resident / day
0.87
LPN hours/ resident / day
2.52
Aide hours/ resident / day
4.19
Total nurse hours/ resident / day
0.56
RN hoursweekends
44.4%
Total nursing turnover
29.2%
RN turnover

How full it usually is: this home is certified for 304 beds and averages 152.2 residents a day — about 50% occupied, or roughly 152 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.19 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.80 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.86 hrs/resident/day on weekends vs 4.32 on weekdays — 11% thinner on weekends. RN hours go from 0.90 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2026-06-24)
7
at the previous standard inspection (2025-04-10)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 16 most serious are shown; the remaining 22 are one tap away and print in full.

  • Actual harm · Gcited before2026-06-24 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess and monitor a resident after a significant weight loss and failed to ensure a resident's nutritional supplements were implemented after a significant weight loss. This failure resulted in the residents having continued weight loss. This applies to 2 residents (R77, R67) reviewed for weight loss in a sample of 36. The findings include: 1. R77's Face Sheet printed on 6/24/26 showed R77 was initially admitted to the facility on [DATE] with diagnoses which included dementia, Alzheimer's disease, and type 2 diabetes. R77's Weights summary showed R77's weights where: on 4/7/26 at 207.6 pounds (lbs.), on 4/21/26 at 200 lbs., on 4/28/26 at 200 lbs., on 5/1/26 at 189 lbs., on 5/16/26 at 189 lbs., on 5/26/26 at 188 lbs., on 6/17/26 157 lbs. R77's weight loss is calculated as being from 4/7/26 to 5/1/26 as an 8.7% weight loss in 24 days. From 5/26/26 to 6/17/26 as a 16.49 additional decrease in weight in 23 days. Both weight losses are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-02-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to care for and transfer a resident in a safe manner to prevent a resident injury for 1 of 3 residents (R1) reviewed for resident safety and supervision in the sample of 3. This failure resulted in R1 falling while being cared for by facility staff. R1 was hospitalized due to the fall where he was diagnosed with an unstable vertebral (spine) fracture. The findings include:A facility incident report dated 2/3/26 showed, on 2/1/26, R1 fell backwards in his wheelchair, just after he was transferred into the chair, by facility staff. R1 began complaining of pain to his back on 2/1/26. R1 continued to complain of back pain on 2/2/6 and 2/3/26. On 2/3/26, R1 was emergently transferred to a local hospital, due to his worsening back pain, where he was diagnosed with a thoracic vertebral fracture. As of 2/5/26, R1 remained hospitalized due to his injury.R1's hospital CT scan (computed tomography scan) results dated 2/3/26 showed R1 sustained an acute fracture to his eighth thoracic vertebrae due to his fall on 2/1/26. The results…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-02-05 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to effectively manage and treat a resident's pain after the resident fell in the facility. The facility failed to notify the attending physician/nurse practitioner of this resident's worsening pain. These failures apply to 1 of 3 residents (R1) reviewed for pain management in the sample of 3. These failures resulted in R1 experiencing worsening, severe lower back pain caused by a thoracic vertebral (spine) fracture he sustained when he fell in the facility. The findings include:A facility incident report dated 2/3/26 showed, on 2/1/26, R1 fell backwards onto the floor while seated in his wheelchair as he was being cared for by staff. R1 fell directly onto his back. R1 began complaining of pain to his lower back on 2/1/26. R1 continued to complain of back pain on 2/2/6 and 2/3/26. On 2/3/26, R1 was transferred to a local hospital, due to worsening back pain, where he was diagnosed with a thoracic vertebral (spine) fracture. R1's hospital CT scan (computed tomography scan) results dated 2/3/26 showed R1 sustained an acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure fall prevention interventions were in place for a resident with a history of falls. This applies to 1 of 3 residents (R1) reviewed for falls in the sample of 3. This failure resulted in R1 falling and fracturing her left hip. The findings include: R1's Face Sheet (admission Record) showed an admission date of 12/13/23 with diagnoses to include dementia, depression, and left femur fracture (admitting diagnosis). R1's 3/19/24 Significant Change Assessment Minimum Data Set (MDS) showed severe cognitive impairment with a brief interview for mental status (BIMS) score of 6 out of 15. The MDS showed she was dependent upon staff for transfers from bed to chair transfers and she had not walked. The MDS showed she used a wheelchair for mobility and bed/chair alarms were used daily. R1's Progress Notes showed the following fall events: On 4/29/24 at 1:16 PM, .[R1] was laying towards her right side in front of her w/c (wheelchair) . On 4/26/24 at 4:42 PM, CNA (Certified Nursing Assistant) yelled out for help for fall resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to identify a pressure injury prior to becoming a deep tissue injury, failed to obtain treatment orders for a new pressure injury, and failed to implement pressure relieving interventions for a resident with multiple pressure injuries for 1 of 7 residents (R117) reviewed for pressure injury in the sample of 31. These failures resulted in R117 suffering a deep tissue injury to the right heel, a Stage 2 pressure injury to the right buttock, and a Stage 1 to the left lateral ankle. The findings include: R117's face sheet showed a [AGE] year-old male admitted to the facility on [DATE] with diagnoses of fracture of the right femur, weakness, polyneuropathy, heart failure, foot drop of the left and right feet, and chronic obstructive pulmonary disease. On 03/05/24 at 12:21 PM, R117 was in a wheelchair in his room. There were ace wraps to both legs and feet. R117 had black shoes on his feet and his feet were on the foot pedals. V15 Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-07 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to identify decreased food intake for residents and implement interventions to prevent a significant weight loss for 2 of 6 residents (R50 & R87) reviewed for nutrition in the sample of 31. These failures resulted in a 5% weight loss in one month for R50 and R87. The findings include: 1. On 3/5/24 at 10:03 AM, R50 was in bed with the head of her bed raised. R50 had her tray table in front of her with her breakfast tray sitting on it. R50 had a sausage patty, hardboiled egg, roll, french toast, water, and chocolate milk. The french toast was cut in half and did not have any syrup on it. R50 picked up the hardboiled egg, looked at it and sat it back down on the tray table. R50 did not eat any of her breakfast. R50 was talking gibberish to herself and when asked questions. No staff were observed assisting R50 with breakfast. On 3/5/24 at 1:06 PM, R50 was sitting in her bed with the head of her bed elevated. R50 had her tray table in front of her with her lunch sitting on it. R50 had au gratin potatoes, broccoli,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-06-24 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure clean kitchen pans and boiling water used for cooking were maintained in a manner to prevent contamination and failed to ensure frozen food items were labeled and dated. This applies to all 150 residents residing in the facility. The findings include:The facility's CMS form 671 dated 6/22/26 shows a census of 150 residents. On 6/22/26 at 9:10 AM, during the initial tour of the kitchen with V17 Dietary Supervisor, the freezer contained multiple plastic bags of chicken like products with no label of what they were or a date to show how old the product was. V17 when asked how do you know what is in the bags, V17 said the cooks know what it is. At 9:32 AM, V19 Dishwasher was working on the clean side of the dishwashing machine. V19 removed brown plastic bins from the clean side and stacked them on the wet floor mats next to the dishwasher. V19 then picked up the stacked bins and stacked them inside another clean plastic bin on the shelf under the clean side of the dishwasher. A brown plastic bin was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-24 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure pureed food was of a smooth consistency was served for 4 of 4 residents (R70, R77, R110, R125) reviewed for pureed food in the sample of 36. The findings include: On 6/22/26 at 10:00 AM, V18 Assistant Dietary Supervisor was pureeing the noon meal. V18 added pizza burgers, tomato sauce, thickener and water to the puree machine. V18 ran the machine for a few minutes and then poured the pureed contents into a serving pan. The puree did not visibly appear smooth. This surveyor tasted the puree and noted small bits of meat that had to be chewed. V18 did not taste the puree and covered the pan up and put into the warmer to be served for lunch. On 6/22/26 at 12:20 PM, R110 was seating in the dining room for the noon meal. R110 took one bite of pureed pizza burger and chewed for a while before swallowing. R110 did not take another bite of the pizza burger On 6/22/26 at 12:45 PM, the pureed pizza burger was tasted by two surveyors and found to be not smooth with bits of meat that needed to be chewed. At 12:56…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide a wider bed for a resident upon request. This applies to 1 of 36 residents (R78) reviewed for accommodation of needs in the sample of 36. The findings include: On 6/22/26 at 12:59 PM R78 stated that she had asked for a wider bed on admission, and no one has gotten her anything. (R78 was admitted to the facility on [DATE]). R78 stated that she fell out of bed at the hospital and now has a fear of falling out of bed. R78's Progress Notes dated 6/10/26 written by V28 (RN- Registered Nurse) state, Patient admitted yesterday afternoon from (Rehab Hospital), alert and oriented x 3. Anxious. States she is anxious because of her bed. The bed is not comfortable for her. Transferred to recliner which was also not comfortable and opted to return to bed. States she is afraid of rolling out of bed. Bed lowered all the way to floor. Patient states she has previously inadvertently rolled out of bed. Hand holds in place on either side of bed, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-24 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure PRN (when needed) psychotropic medications had stop dates. This applies to 3 of 6 residents (R12, R13 & R113) reviewed for unnecessary medications in the sample of 36. The findings include:1. R113's June MAR (medication administration record) shows, Quetiapine fumarate (anti-psychotic) oral tablet 50 MG (milligram), give 1 tablet by mouth every 24 hours as need for agitation PRN for agitation at HS (hour of sleep). Start date: 6/5/26. There is no stop date. She has received the medication 6 times since ordered. The pharmacist's recommendation to prescriber for R113 dated 6/16/26 shows, Findings/recommendation: this resident has new order(s) or was admitted /readmitted with order(s) for QUETIAPINE 50 milligrams QHS PRN. According to federal nursing facility regulations, PRN orders for psychotropic drugs are limited to 14 days unless the attending physician or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond 14 days. If this is the case, the prescriber should document the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to treat a resident experiencing a change of condition in a timely manner. The facility also failed to ensure resident's ace wraps were applied to their legs as ordered. This applies to 3 of 36 residents (R2, R23, R95) reviewed for quality of care in the sample of 36. The findings include: R2's EMR (Electronic Medical Record) shows that R2 was admitted to the facility last on 4/27/26 with diagnoses including Respiratory Failure, Pneumonia and Hypertensive Heart Disease. R2's Progress Notes dated 6/19/26 at 8:15 PM written by V26 (LPN- Licensed Practical Nurse) state, Lethargy noted. Able to arouse for brief moments at a time. Skin warm and clammy. Upper trunk and facial diaphoresis noted. Afebrile. Increased audible congestion noted with occasional moist cough. Pulse ox 88-89% with O2 @ 2L/min. via N.C. HOB (Head of Bed) elevated for the ease of breathing. PRN (As needed) nebulizer with some effectiveness noted. B/P; 88/68. RN supervisor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure appropriate assessment, treatment and care planning for a newly acquired pressure injury and failed to implement interventions to promote healing and prevent worsening of wounds for 2 of 7 residents (R7 and R82) reviewed for pressure in the sample of 36.The findings include: 1. R7's Face Sheet printed on 6/24/26 documented R7 was admitted to the facility and has diagnoses that include hemiplegia, cerebral infarction, gastronomy and colostomy status, aphasia and dysphagia. There is no documented diagnosis for pressure injury or wound. R7's Clinical Physician Orders reviewed on 6/22/26 includes orders to monitor wound of right outer ankle/float every shift for pressure ulcer (started 2/23/26) and to cleanse and dress right outer ankle every M-W-F (Monday, Wednesday, Friday/started 6/1/26). On 6/22/26 at 11:32 AM and 6/23/26 at 2:47PM, R7 was observed in bed with right ankle lying on bed, not floated or elevated. On 6/23/26 at 12:11 PM, V31 Licensed Practical Nurse provided wound care to R7's right ankle.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure a residents indwelling drainage bag was positioned below the level of the bladder to prevent the backflow of urine. This applies to 1 of 6 residents (R23) reviewed for catheters in the sample of 36. The findings include: R23's face sheet shows she has diagnoses including neuromuscular dysfunction of bladder, polyneuropathy, chronic kidney disease, personal history of urinary tract infections, and presence of urogenital implants. On 6/22/26 at 1:30 PM, R23 was sitting in her wheelchair. V13 and V34 (Certified Nursing Assistant-CNA's) transferred her from her wheelchair to her recliner chair using the mechanical stand lift. R23 requesting for her leg bag to be emptied. R23's leg bag was not positioned below the level of the bladder. The drainage bag was secured to the lower thigh, overlapping the kneecap and was not positioned downward. V13 emptied the urine into the urinal and did not secure the drainage cap. Urine was dripping down R23's leg. This surveyor asked V13 to check the cap. V13 said she closed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-24 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure staff knew how to appropriately respond, assess and address behaviors for residents exhibiting behavioral symptoms with a diagnoses of dementia. This applies to 3 of 6 residents (R72, R75 & R113) reviewed for dementia care in the sample of 36.The findings include:1. R113's face sheet lists her diagnoses to include: dementia and agoraphobia with panic disorder. She was admitted to the facility on [DATE] from home. R113 resides on a locked memory care unit. On 6/22/26 at 12:22 PM, R113 was wandering around the unit independently with no assistive devices. She went out a door at the end of one of the hallways. The door goes to another enclosed area that goes through another door to the outside. The outside is an area enclosed with a fence and another exit door with an alarm. She was adamant about going outside. Several staff members responded to the door alarm and were trying to get her back inside. R113 refused to come back inside.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-24 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to administer medications as ordered. There were 40 opportunities with 2 errors resulting in a 5% error rate. This applies to 2 of 6 residents (R113 & R120) observed in the medication pass. The findings include: 1. On 6/22/26 at 12:32 PM, V3 Licensed Practical Nurse (LPN) was giving R113 a PRN (when needed) anti-psychotic medication. She stated, R113 had home medications they were using. She pulled out a bottle from a local pharmacy with R113's name on it. The medication was for Seroquel 25 mg (milligrams). V3 LPN stated, R113's orders were for 50 mg so she would give her 2 tablets. She put 2 tablets in a medication cup. It was observed there were 2 different pills in the bottle. V3 LPN said she hadn't noticed that before. 1 pill was the pill that should be in the bottle. The other pill she wasn't sure of. She pulled her phone out and googled what the tablet was. Google showed, it was a Seroquel tablet. V3 LPN, ok she would give the medication because google confirmed it was Seroquel. R113's June MAR shows,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-24 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure medication was labeled with an open date, discarded once expired and failed to verify a resident's home medications prior to use. This applies to 3 of 6 residents (R10, R113 & R131) reviewed for medication storage in the sample of 36. The findings include:1. On [DATE] at 12:32 PM, V3 Licensed Practical Nurse (LPN) was giving R113 a PRN (when needed) anti-psychotic medication. She stated, R113 had home medications they were using. She pulled out a bottle from a local pharmacy with R113's name on it. The medication was for Seroquel 25 mg (milligram). It was observed there were 2 different pills in the bottle. V3 LPN said she hadn't noticed that before. R113's folic acid and metoprolol mediation bottles also had 2 different pills in the bottles. V3 LPN stated, she was told to use R113's home medications until they were gone. Those were the medications she was using. R113's June MAR showed, a physician order for Seroquel 50 mg PRN, folic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 22 citations
  • Potential for harm · Dcited before2026-06-24 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that staff followed infection prevention and control practices, including the use of personal protective equipment and hand hygiene, to prevent cross contamination for 1 of 36 residents (R6) reviewed for infection control in the sample of 36.Findings include:R6's Care Plan Report documents R6 is on enhanced barrier precautions related to Klebsiella Pneumoniae (bacteria in urine) and to ensure extra hand hygiene and cleaning of supplies.On 6/22/2026 at 1:08 PM, an Enhanced Barrier Precaution (EBP) sign was present outside of R6's room. V32 Certified Nursing Assistant transported a cart containing resident's meal trays into R6's room. While in R6's room, V32 touched R6's pillow, sheets and bed controls without wearing personal protective equipment. V32 then picked up a towel from the floor and placed it on the cart. The cart was subsequently wheeled out of R6's room and into the common area (where unit hallways meet) of the unit. V32 then removed another resident's (R70) meal tray from the cart and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure a resident was offered a maintenance ambulation plan for 1 of 3 residents (R2) reviewed for maintaining mobility in the sample of 3.The findings include:On 5/26/26 at 8:56 AM, R2 said staff did not assist him to walk in the hallways on 5/17/26. R2 added he tries to walk daily to maintain his ability to walk and staff should know he needed to be walked daily. R2's Care Plan with an initiated date of 4/23/26 showed R2 had limited mobility and the goal was for a maintenance ambulation plan to maintain the ability to walk. Floor staff were to offer ambulation assistance with walking the hallway once a day for 5-7 days a week. The same care plan showed R2 refused to use his call light to be assisted with walking. On 5/26/26 at 10:52 AM, V5 (Restorative Nurse) said R2's goal was to maintain his ability to walk. V5 said on 5/17/26 staff did not offer R2 his maintenance ambulation plan. V5 said V18 (Certified Nursing Assistant - CNA) was taking care of R2 and V18 was under the assumption R2 would ask to be walked. V5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-13 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure medications were given as ordered for 1 of 3 residents (R2) reviewed for medication administration in the sample of 3.The findings include:R1 was admitted to the facility on [DATE] with multiple diagnoses including but not limited to unspecified psychosis, other specified depressive episodes.R1's November 2025 Medication Administration Record (MAR) documents an order for quetiapine (an antipsychotic medication) 12.5 mg (milligrams) in the morning. The MAR shows the medication was ordered and discontinued on 11/19/25. R1's progress notes show the power of attorney did not consent to the medication. R2's admission record shows she was admitted to the facility on [DATE]. R2's order summary sheet shows a 4/17/26 order for quetiapine 12.5 mg at bedtime related to generalized anxiety disorder. Her April 2026 MAR shows she began receiving the medication on 4/17/26. None of the doses were marked as not given or medication not available.The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-22 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a residents restorative walking program was followed. This applies to 1 of 3 residents (R1) reviewed for restorative services in the sample of 5. The findings include: On 4/20/26 at 8:42 AM, R1 was in his room sitting in his recliner chair. R1 said he's supposed to get walked twice a day. V12 (Former Restorative Aide) got fired a couple of weeks ago and she had been walking with him at set times 7:00 AM and 1:30 PM. R1 said he filed a grievance on 4/14/26 about not getting his restorative walking services. R1 said on 4/11/26 and 4/12/26 he did not get walked and staff did not offer to walk him. On 4/13/26 R1 said he did not get walked twice a day. R1 said he shouldn't have to complain to get things fixed, the staff should do what they are supposed to do. On 4/20/26 at 9:32 AM, V4 (RN) said R1 is supposed to get walked twice a day. There is no set time, once in the morning and once in the afternoon. The CNAs should be walking him, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident's radiology studies (X-ray) were completed as ordered for 1 of 1 residents (R1) reviewed for radiology and diagnostic services in the sample of 3.The findings include:A facility incident report dated 2/3/26 showed, on 2/1/26, R1 fell backwards onto the floor while seated in his wheelchair as he was being cared for by staff. R1 fell directly onto his back. R1 began complaining of pain to his lower back on 2/1/26. R1 continued to complain of back pain on 2/2/6 and 2/3/26. On 2/3/26, R1 was transferred to a local hospital, due to worsening back pain, where he was diagnosed with a thoracic vertebral (spine) fracture. R1's progress notes dated 2/1/26 were reviewed. At 1:54 PM, a note showed R1 had fallen backwards onto the floor while seated in his wheelchair. R1's nurse practitioner (NP) ordered an X-ray of R1's lower back, to be completed in the facility, due to his complaint of pain from his fall.R1's physician order dated 2/1/26 showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-17 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their policy and procedure for bed bug prevention and management. This failure resulted in bed bugs being found in R2 and R3's shared room. This failure applies to 2 of 3 residents (R2 & R3) reviewed for bed bugs in the sample of 4.1. The Progress Notes dated 7/4/2 for R2 did not show any documentation regarding bed bugs being found in his room, and care and/or procedures done related to the bed bugs.On 7/15/25 at 9:02 AM, V1 Administrator stated if the facility suspects or see any bed bugs, they try to capture the bug for the exterminator. The exterminator is called. The room is checked. The resident is removed from the room. Everything is bagged and the room is taped off. The bathroom is taped off from the inside if it's connected to an adjacent room. V1 stated maintenance calls the exterminator; the facility uses pest control company B. The facility also uses pest control company A and they have a dog that is able to detect bed bugs in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide timely incontinence care for one of one residents (R83) reviewed for activities of daily living in the sample of 43. Findings include: R83's face sheet printed 4/10/25 showed diagnoses including but not limited to mental disorders due to known physiological condition, chronic kidney disease stage 3, malnutrition, palliative care, insomnia, anxiety, and irritable bowel disease. R83's facility assessment dated [DATE] showed severe cognitive impairment and total to substantial staff assistance needed for toileting hygiene, personal hygiene, dressing, and transfers. The same assessment showed R83 is always incontinent of urine and bowel. The assessment showed R83 is at risk for skin breakdown. On 4/8/25 at 10:34 AM, V17 (Certified Nurse Aide) entered R83's room and said the resident was asking to be changed. V17 said she was not assigned to the hall, but answers call lights whenever she sees them on. V17 said she did not know when R83…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a physician ordered pressure ulcer dressing/treatment was in place for one of seven residents (R21) reviewed for pressure ulcers in the sample of 43. Findings include: R21's admission Record, provided by the facility on 4/9/2025 showed she had diagnoses including, but not limited to, cerebral palsy, chronic obstructive pulmonary disease, polyneuropathy (a disorder that causes multiple nerves throughout the body to malfunction simultaneously. Symptoms include numbness, pain, tingling, or burning), pain in left shoulder, obesity, generalized osteoarthritis, seizures, peripheral vascular disease, and heart failure. R21's Order Summary Report, provided by the facility on 4/9/2025 showed an order to cleanse the wound with wound cleanser, apply an oil emulsion external gauze pad to wound bed, apply skin prep to periwound, and cover with a bordered gauze dressing three times a week and as needed. The report showed the order date was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure fall interventions were in place. This failure applies to three of seven residents (R95, R38, R84) reviewed for falls in the sample of 43. Findings include: 1. R95's admission Record (Face Sheet) showed an admission date of 5/3/24 with diagnoses of dementia, stroke, and weakness. On 4/8/25 at 10:02 AM, R95 was in his bed and alone in his room. R95's call light was lying on the empty bed next to him. The call light was not in R95's reach. On 4/8/25 at 10:02 AM, R95 stated he had fallen while getting up in his room. R95 said he did not know where his call light was. R95 then called out of his room for V7 Certified Nursing Assistant. R95 asked V7 a question regarding previous hospital admissions. V7 stated he would get the nurse. V7 did not provide R95 with his call light prior to exiting the room. R95's Care Plan says he is .at risk for falls .Be sure [R95's] call light is within reach and encourage him to use it for assistance .[R95]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident's indwelling catheter was below the level of the resident's bladder. This applies to one of two residents (R127) reviewed for indwelling urinary catheters in the sample of 43. Findings include: R127 admission Record (Face Sheet) showed an admission date of 3/3/25 with diagnoses including stroke, dementia and a stage IV pressure injury. On 4/10/25 at 10:30 AM, V15 Licensed Practical Nurse (LPN) entered R127's room to provide wound care. V6 (Unit Manager/Registered Nurse) was present for positioning assistance. R127 was in bed and on her back. R127's feet were elevated, and her indwelling urinary catheter bag was attached to the frame of her footboard. R127's catheter drainage bag was even with her feet and above the level of her bladder. R127's drainage tubing was on her bed. During wound care, especially when R127 was moved, urine in R127's tubing was flowing back toward her and away from the bag. At the conclusion of wound care V15 and V6 exited R127's room and they did not move her urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to verify tube placement of a gastric tube using an approved method prior to giving medications and a bolus feeding. This applies to one of one resident (R62) in the sample of 43 reviewed for feeding tubes. Findings include: The facility face sheet for R62 shows he was admitted to the facility with diagnoses to include colon cancer, cerebral infarction (stroke), high blood pressure and hemiplegia (loss of motor skills on one side of the body). The facility assessment dated [DATE] for R62 shows him to have short and long term memory problems and is dependent on staff for all care. The same assessment shows R62 is fed by staff through a feeding tube. The care plan for R62 regarding his feeding tube shows to check for tube placement and gastric/residual volume per facility protocol. On 4/9/2025 at 7:09 AM, V4 (Registered Nurse - RN) was observed preparing to give R62 his morning medications and feeding into his feeding tube. V4 attached a large…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure physician prescribed medications were administered as ordered for two of two residents (R30, R62) reviewed for medication administration in the sample of 43. Findings include: 1. R30's face sheet printed on 4/9/25 showed diagnoses including but not limited to dementia with other behavioral disturbance, diabetes mellitus, depressive episodes, anxiety disorder, hypertensive heart disease, chronic kidney disease, and chronic obstructive pulmonary disease. On 4/9/25 at 9:00 AM, R30 was in bed and alone in the room. Four assorted colored pills were on her bedside table. An empty medication cup was next to the tablets. R30 stated the pills were her morning medicines. She gets around 16 pills total each morning and she had already taken the other pills. R30 said the nurse just leaves them with her and she takes them when she gets around to it. R30 was not able to identify what the tablets were and why she needed them. R30's Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff wore the appropriate personal protective equipment (PPE) while providing incontinent care and doing a dressing change for one of six residents (R21) reviewed for infection control in the sample of 43. Findings include: R21's admission Record, provided by the facility on 4/9/2025 showed she had diagnoses including, but not limited to, cerebral palsy, polyneuropathy (a disorder that causes multiple nerves throughout the body to malfunction simultaneously. Symptoms include numbness, pain, tingling, or burning), obesity, generalized osteoarthritis, seizures, peripheral vascular disease, and heart failure. R21's care plan dated 4/8/2025 showed she was on enhanced barrier precautions for a sacral wound. The care plan showed staff/family/visitors should wear a disposable gown and gloves during physical contact with R21. On 4/8/2025 at 10:08 AM, V7 and V16 (Certified Nursing Assistants-CNAs) performed hand hygiene and entered R21's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a resident was free from physical abuse for 1 of 4 residents (R3) reviewed for abuse in the sample of 5. The findings include: R3's Face Sheet shows that he is a [AGE] year old who admitted to the facility on [DATE] with diagnoses of: Alzheimer's disease, seizures, severe dementia with agitation, depression and anxiety. R3's Care Plan shows, has potential to be physically aggressive r/t (related to) anger, dementia, poor impulse control .Interventions: Give [R3] as many choices as possible about care. If/When [R3] becomes agitated: Intervene before agitation escalates; Guide away from source of distress; Engage calmly in conversation; If response is aggressive, staff to walk calmly away, and approach later. On 12/23/24, R3 was walking the hallways with a slow shuffled gait. R3 had tremors to both of his hands. R3 was unable to answer questions with logical answers. R3 was easily re-directed away from other residents and resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure allegations of resident-to-resident abuse were immediately reported for 2 of 5 residents (R2, R3) reviewed for abuse in the sample of 5. The findings include: On 11/13/24 at 10:32 AM, V3 (Licensed Practical Nurse/LPN), said she was the nurse when (V5) the Unit Attendant (UA) reported R2 hit R3 a couple of months ago in September. V3 said everyone wrote statements and V19 (the former Director of Nursing/DON) and V18 (the former Assistant DON), came around and took statements. On 11/13/24 at 10:54 AM, V5 (UA) said R2 has hit other residents and she saw R2 hit R3 a couple months ago. V5 said V18 spoke to her about the incident. On 11/13/24 at 3:47 PM, V6 (Unit Manager/RN) said R2 was walking through the dining room on 9/24/24 with his one-to-one assigned caregiver and R2 struck out at R3. V6 said V18 came around and took resident and staff interviews. V6 said he assumed the nurse on duty reported the incident. On 11/13/24 at 11:27 AM, V7 (CNA) said R2 tried to hit V5, then he went around and punched R3 by her belly. V7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-20 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident received a written grievance decision for one of three residents (R1) reviewed for grievances in the sample of 7. The findings include: R1's face sheet showed a [AGE] year-old with diagnosis of peripheral neuropathy, Type 2 diabetes, obesity, heart failure, chronic kidney disease stage 3, and peripheral vascular disease. On 6/20/24 at 10:39 AM, R1 was in his room in a recliner. He stood up and walked across the room without any assistive devices and unlocked a drawer. He retrieved copies of grievances he had filed. R1 was calm, alert, and oriented. His speech was clear, and he had good eye contact. On 6/20/24 at 10:30 AM, V1 said she personally had given R1 verbal grievance resolutions. R1 didn't request a written response but V1 will make sure he gets a written response. At 10:39 AM, R1 said when I file a grievance, I do not receive a response in writing. I get it verbally. I talked to V1 Administrator. I still don't think I did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-14 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide timely radiology services for a resident who fell and was experiencing pain to her hip. This applies to 1 of 3 residents reviewed for falls/radiology services in the sample of 3. The findings include: R1's Face Sheet (admission Record) showed an admission date of 12/13/23 with diagnoses to include dementia, depression, and left femur fracture (admitting diagnosis). R1's 5/8/24 Event Note from 5:30 AM showed, Resident observed sitting on floor with her back against another resident w/c (wheelchair) while other resident sitting in w/c. Resident stated that she didn't hit her head. No pain noted. Resident stated that she was just getting up. House supervisor notified, resident assessed, ROM wnl (Range of Motion within normal limits) The note showed vital signs and a neurological assessment was completed. The not continued, Resident c/o (complains of) discomfort to left hip post fall . The note showed the provider was notified and an Xray was ordered. R1's 5/8/24 Communication note from 6:23 AM, showed Resident c/o…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to supervise a resident with behaviors (R131) and failed to supervise a resident during meals (R24) for 2 of 9 residents reviewed for safety in the sample of 31. The findings include: 1. R131's face sheet printed on 3/5/24 showed diagnoses including but not limited to alzheimer's Disease, dementia with agitation, anxiety disorder, and insomnia. R131's facility assessment dated [DATE] showed severe cognitive impairment and the ability to walk independently. The same assessment showed rejection of care and wandering behaviors. On 3/5/24 at 11:19 AM, R131 was in the group lounge area. R131 was able to speak but was confused and used short yes/no answers. R84's face sheet printed on 3/7/24 showed diagnoses including but not limited to dementia and cognitive communication deficit. R84's mental assessment dated [DATE] showed severe cognitive impairment. On 3/6/24 at 9:42 AM, R84 was seated in a wheelchair and had a chair alarm attached to the back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to properly label an opened vial of Tuberculin solution (31 residents residing on Cardinal Unit) and an insulin pen (R93) reviewed during the medication storage and labeling task. The findings include: 1. The facility Resident Census report dated 3/5/24 showed 31 residents reside on Cardinal unit. On 3/7/24 at 8:47 AM, V3 (Unit Coordinator) opened the medication room and unlocked the small padlock on the refrigerator. Inside the door of the refrigerator was an unopened vial of tuberculin solution and an opened 5 ml vial of Tuberculin 5 TN/ml, containing 5 ml (vial showed for 50 doses). The opened vial did not have an opened date written on the vial or the box. V3 said the opened vial should have been labeled with the open date, so the staff know when it expires. V3 said he wasn't sure how long the vial was good for, then immediately said, Maybe 30 days? I'm going to need to throw that out. V3 said each unit has their own house stock vial of Tuberculin and this vial was used for new admissions and any residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident's oxygen tank was not empty and failed to ensure a resident's nebulizer mask was changed as ordered for 1 of 1 resident (R7) reviewed for respiratory care in the sample of 31. The findings include: R7's face sheet showed a [AGE] year-old male with diagnoses of dementia, chronic obstructive pulmonary disease, interstitial lung disease, dependence on supplemental oxygen, Type 2 Diabetes, hypertensive heart disease, and osteoarthritis. On 03/05/24 at 11:35 AM, R7 was in a recliner in his room. The oxygen cannula in his nose was connected to a portable oxygen tank attached to the back of a wheelchair positioned in front of him. The gauge on the oxygen tank showed the tank was empty. The flow meter was set at 4 liters per minute. R7 asked if anything was coming out of the tubing and said he did not adjust the oxygen. There was a nebulizer mask lying on a table next to the recliner. The mask was not covered and was in direct…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide incontinence care in a manner to prevent cross contamination, failed to ensure a CNA removed contaminated gloves and appropriately performed hand hygiene after providing incontinent care for two of four (R103, R111) residents reviewed for infection control in a sample of 31. Findings include: 1. R103's face sheet printed on 3/7/24 showed R103 was admitted to the facility on [DATE]. R103 has diagnoses including but not limited to dementia, hypertensive heart and chronic kidney disease, peripheral vascular disease, and palliative care. R103's physicians order sheet printed on 3/7/24 showed side rail use per assessment and resident/agent's choice. R103's Minimum Data Set (MDS) printed on 3/7/24 showed R103 is dependent with 2 or more assist required. R103's care plan printed on 3/7/24 showed R103 has cognitive loss, staff will check, change and provide peri/incontinent care upon awakening, before and after meals as needed, before…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer pressure ulcer treatment as ordered for 1 of 3 residents (R2) reviewed for pressure ulcers in the sample of 4. The findings include: R2's Wound Evaluation & Management Summary dated 10/11/23 shows R2 has a Stage 3 Pressure Wound of the Left Heel. The dressing treatment plan for the wound is to discontinue betadine and add Santyl with a gauze island with border dressing. R2's Care Plan created on 9/20/23 shows nursing staff is to administer treatments as ordered for R2's deep tissue injuries to her heels and toes. On 10/16/23 at 11:16 AM, V6, Licensed Practical Nurse (LPN), was changing R2's right and left heel pressure wound dressings. V6 removed the gauze from both heels, used wound cleanser to moisten and loosen the bandage from each wound prior to removing the soiled bandage, cleaned each wound with betadine, and applied a non-adherent bandage to each wound and wrapped each heel with gauze. On 10/16/23 at 2:00 PM, V5, Wound Care Physician, said he sees residents in the facility each week and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$10,199 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $10,199 — penalty dated 2024-05-14
  • Medicare payment denial — starting 2024-04-05 for 21 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
LOFGREN, MARKIndividualW-2 MANAGING EMPLOYEE; CORPORATE DIRECTORsince 06/10/2020
MCDIARMID, PATRICIAIndividualCORPORATE DIRECTORsince 04/01/2019
COUNTY OF WINNEBAGOOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 11/01/2008

CMS files one row per role, so the 4 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.7M
Net patient revenuemost recent cost report
-49.3%
Operating marginrevenue minus expenses
$1.1M
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 81%Medicare 3%Other / private 16%

About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$376per resident / day
operating cost
$11,416per month
≈ monthly operating cost
$252per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145771. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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