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Alpine Care of St. Charles LLC

611 Allen Lane, Saint Charles, IL 60174 · For profit - Corporation · 120 certified beds · (630) 377-2211 Medicare & Medicaid certified

Call the home — (630) 377-2211 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Aug 20243 actual-harm citations$14,015 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $14,015 in federal fines (most recent 2026-03-21)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Inside Kallisto Beauty Suites, 1400 Lincoln Hwy Suite E · (630) 270-6804 · Call to confirm hours
Pharmacy
Walgreens1.5 mi
2751 E Main St · (630) 513-9060 · Call to confirm hours
Grocery
1519 E Main St · (847) 778-7980 · Call to confirm hours
Park
Rte 25 · (630) 513-6200 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.6%13.4%15.4%better
Long-stay residents who lose too much weight10.0%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection0.3%1.5%2.0%better
Long-stay residents with depressive symptoms96.8%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.0%3.1%3.3%better
Long-stay residents whose ability to walk worsened7.5%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication41.4%18.3%18.9%worse
Long-stay residents given the seasonal flu vaccine91.8%91.8%95.3%typical
Long-stay residents with pressure ulcers3.3%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control13.2%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table29.3%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.4%2.2%1.4%typical
Short-stay residents given the seasonal flu vaccine64.0%63.1%79.4%worse
Short-stay residents rehospitalized after admission24.0%26.1%22.6%typical
Short-stay residents with an outpatient ER visit19.1%13.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.332.021.67worse
Long-stay outpatient ER visits per 1,000 resident days2.342.221.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 88 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.4%U.S. median 51.5%
Got home and stayed home
10.9%U.S. median 10.7%
Went back to hospital
55.0%U.S. median 56.6%
Met the expected recovery
0.25U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 55.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 35% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.4%CMS range 37.8–58.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 7.5–15.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge55.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge32.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge55.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting87.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.6%CMS range 6.3–14.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.231.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.12
RN hours/ resident / day
0.28
LPN hours/ resident / day
1.85
Aide hours/ resident / day
3.25
Total nurse hours/ resident / day
1.13
RN hoursweekends
49.4%
Total nursing turnover
35.5%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 93.1 residents a day — about 78% occupied, or roughly 27 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.25 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 1.12 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.85 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.22 hrs/resident/day on weekends vs 3.25 on weekdays — 1% thinner on weekends. RN hours go from 1.12 to 1.13 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2025-09-26)
8
at the previous standard inspection (2024-07-25)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 13 most serious are shown; the remaining 25 are one tap away and print in full.

  • Actual harm · Gcited before2026-03-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the physician of a resident's (R8) unwitnessed fall incident, who was then experiencing acute right hip pain.This failure resulted in R8 receiving delayed medical care for her right hip fracture.This applies to 1 of 7 residents (R8) reviewed for fall incidents in the sample 10. The Findings include:On 3/19/2026 at 3:00 PM, R8 was in bed, lying on a mechanical lift sling. R8 was unable to provide information regarding her fall incident on 3/01/2026 due to her cognitive impairment and communication barrier.R8's MDS (Minimum Data Set) dated 1/30/2026 said she was severely cognitively impaired.On 3/20/2026 at 9:50 AM, V11 (Certified Nurse Assistant/CNA) said she routinely took care of R8, and prior to 3/02/2026, she required minimal to partial assistance with her transfers. V11 said on 3/02/2026 at approximately 5:45 AM, when she assisted her with dressing in bed, R8 vocalized acute pain in her right leg. V11 said she became concerned and stopped rendering care and consulted V9 (Agency Registered Nurse/RN). V9 informed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-03-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to document, report, and monitor a resident (R8) after she sustained an unwitnessed fall and was then experiencing acute right hip pain.This failure resulted in R8 not being properly assessed for post-fall complications and receiving delayed medical care for her right hip fracture.This applies to 1 of 7 residents (R8) reviewed for falls in the sample of 10. The findings include:On 3/19/2026 at 3:00 PM, R8 was in bed, lying on a mechanical lift sling. R8 was unable to provide information regarding her fall incident on 3/01/2026 due to her cognitive impairment and communication barrier.R8's MDS (Minimum Data Set) dated 1/30/2026 said she was severely cognitively impaired.On 3/20/2026 at 11:00 AM, V12 (Certified Nurse Assistant/CNA) said on 3/01/2026 at approximately 6:30 PM during rounds, she observed R8 on the floor next to her bed in a sitting position. V12 said she notified V8 (Registered Nurse/RN), and after she assessed R8, they transferred her back to bed. V12 said they carried R8 off the floor by lifting her under her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-09-26 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to communicate a resident's new dialysis site order to the dialysis team and assess for post-dialysis complications. This failure resulted in the resident developing acute right arm pain and swelling from his AV (Arteriovenous) fistula site and requiring hospitalization for management of an acute cephalic vein thrombosis.This applies to 1 of 3 residents (R93) reviewed for hemodialysis in a sample of 23.Findings include:On 9/23/2025 at 3:20 PM, V9 (R93's Family Member) said R93 required hemodialysis treatments. R93 was in bed with his right arm elevated on a pillow. R93's right arm had purplish discoloration throughout. R93 had an AV fistula to his right upper arm and a permcath (central vascular access catheter) to his upper chest. V9 said before R93 was discharged to the facility, he required insertion of permcath for his dialysis. V9 stated R93 experienced severe bleeding complications from his AV fistula at the hospital on 9/8/2025. R93…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-18 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure significant medications were available and administered in accordance with physician orders. This applies to 2 of 9 residents (R3 and R8) reviewed for medications. The Findings include: 1.The EMR (Electronic Medical Record) showed that R3 is a [AGE] year-old with diagnoses that include thrombocytopenia, history of pulmonary embolism, long term use of anticoagulants, radiculopathy, to the lumbar region, sacrococcygeal disorders, and spondylosis. The MDS (Minimum Data Set) assessment dated [DATE], showed that R3's cognition was intact. The MDS also showed that R3 requires substantial amount of staff assistance for ADLs (Activities of daily Living).On May 15, 2026, at 10:30 A.M., R3 was observed lying in bed. R3 said that her Lovenox was not administered again on May 11 and 12 of 2026. R3 said that it was in the month of April that she had not also received her Lovenox and this is another episode that Lovenox was not administered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-24 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a resident was free from significant medication errors. This applies to 1 of 3 residents (R1) reviewed for medications in the sample of 4. The findings include: On 4/23/26 at 9:37 AM, R1 was observed in her room lying in bed. R1 said she does not receive all her medications. They run out of my medications. R1 said she did not receive her pain patch (Fentanyl) and blood thinner injection (Lovenox) a few weeks ago. Nursing said they didn't have the medication. R1 said there's medication issues every month.R1's Medication Administration Record (MAR) dated April 2026 shows orders including Lovenox 40 mg (milligrams) inject 40 mg every twelve hours. R1's MAR shows Lovenox 40 mg was not administered for five doses. R1's MAR on 4/10 and 4/22 shows there was no documentation of the medication administered. R1's MAR shows on 4/7, 4/8, 4/11, the medication was unavailable and not administered. R1's MAR dated April 2026 shows orders including Fentanyl transdermal patch every 72 hours 50 mcg/hr (micrograms) apply…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement fall and safety interventions for residents identified at a high risk for falls. This applies to 4 of 5 (R3, R4, R5, and R6) residents reviewed for falls.The findings include:1. R3's MDS (Minimum Data Set) dated 1/15/2026 said she was severely cognitively impaired and required substantial to maximal assistance with her transfers and dressing. R3's Fall Risk assessment dated [DATE] said she had a history of falls and was at a high risk for falls.On 4/14/2026 at 1:40 PM, R3 had a fading yellow-purple bruise on her right eye's orbital area and was severely cognitively impaired. V15 (Certified Nurse Assistant/CNA) then transferred R3 to the bathroom with the use of a gait belt. R3's gait was slow and at times unsteady. V15 said R3 required extensive step-by-step cues with her care and transfers to ensure her safety. V15 said R3 was a high risk for falls. V15 continued to say R3 had recently fallen and sustained an injury to her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pressure ulcer prevention interventions for a resident with known risk for pressure ulcer development. This failure applies to 1 of 4 (R5) residents reviewed for pressure ulcers.The findings include:R5's EMR (Electronic Medical Record) said she was admitted to the facility on [DATE] following left hip surgery. R5's MDS (Minimum Data Set) dated 4/13/2026 said she was admitted with two pressure ulcers, an unstageable and a deep tissue injury (DTI). R5's EMR said she had an unstageable ulcer to her left heel and DTI to her left buttock.R5's skin care plan said she was at a high risk for pressure development based on her Braden assessment score of 12, known skin breakdown, and incontinence of bowel and bladder.On 4/14/2026 at 11:20 PM, R5 was in bed, lying on her back. R5 appeared confused and called out for assistance but appeared to be unsure of what she needed. R5 then requested to be toileted. At 11:40 AM, V14 and V15 (Certified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-09-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility kitchen staff failed to follow sanitary practices and safely store food items in the kitchen.This applies to all residents that receive oral nutrition and foods prepared in the facility kitchen.Findings include:The facility's Long-Term Care Facility Application for Medicare and Medicaid (Form CMS-Centers for Medicare and Medicaid Services-671) dated 9/23/25 documents the total census was 83 residents. On 9/23/25 at 10:31 AM, V13 (Dietician) said all 83 residents eat from the facility kitchen.On 9/24/25 starting at 11:46 AM, the following observations were made in the facility kitchen during lunch service preparation:1.At 12:36 PM, V17 (Dietary Manager) dropped the thermometer probe cover on the kitchen floor, then picked it up from the floor and placed it on the prep table where lunch temperatures were being checked. V17 did not clean the probe cover or the preparation counter.2. At 12:21 PM, V19 (Cook) picked up the uncovered thermometer probe off the prep table, did not clean it with alcohol wipe, and then stuck the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-26 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide ADL (Activities of Daily Living) cares for residents who needs assistance.This failure effects to 4 of 4 residents (R12, R13, R22, R44) reviewed for ADLs in a sample of 23.The findings include:1.On 9/23/25 at 11:28 AM, R22 was in bed. His fingernails were long with a black substance underneath his nail tips. He said he told the CNA's (Certified Nursing Assistants) that he would like them cut. He stated, Yeah, it never happened as you can see.R22's face sheet shows diagnoses which include major depressive disorder, single episode, moderate, generalized anxiety disorder, and dementia in other diseases classified elsewhere, mild, with anxiety. R22's MDS (Minimum Data Set) dated 9/4/25 shows he is cognitively intact. R22 needs substantial/maximal assistance with personal hygiene. R22's care plan dated 3/6/25 shows he has an ADL self-care performance deficit and impaired mobility related to .dementia with mild anxiety, major depressing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-26 · tag F0849 — pattern
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to coordinate and maintain documentation of hospice care activities and the hospice care plan.This applies to 4 of 4 residents (R10, R13, R34, and R62) reviewed for hospice care in a sample of 23.Findings include: On 09/25/2025 at 10:05 AM, V26 (Hospice RN - Registered Nurse) stated the hospice staff document their care and progress notes in their electronic computer system, not the facility's. They do not provide copies of their electronic documentation to the facility. The facility staff is updated verbally. V26 stated the only documentation provided to the facility is the admission packet, DNR (Do Not Resuscitated), POA (Power of Attorney), admission assessment, history and physical. Physician orders may be communicated verbally by the hospice doctor, ordered by the nurse practitioner, or written on an order form.On 09/25/2025 10:52 AM, V20 (RN assigned to R10 and R34) stated there should be notes in the hospice binder from the hospice nurse and hospice CNA (Certified Nursing Assistant). The hospice staff also verbally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-26 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure ongoing assessment and care planning for residents desiring to self-administer medications.This applies to 2 of 2 residents (R11, R55) reviewed for medications in a sample of 23.The findings include: 1.On 9/23/2025 at 11:16 AM, R11 had Artificial Tears eyedrops, Carboxymethyl Cellulose Sodium Ophthalmic eye drops, Albuterol Sulfate inhaler, and Zoryve (Roflumilast) cream on his bedside table. R11 stated the medications are always kept in his room. He stated no one taught him how to take the medications. R11 stated he knows how to take the medications. R11's MDS (Minimum Data Set) dated 7/2/25 shows that he is cognitively intact R11's POS (Physician Order Sheet) shows an order that R11 may self-administer the Artificial Tears eyedrops and Carboxymethyl Cellulose Sodium Ophthalmic eye drops. There is no order that indicates R11 can self-administer the Albuterol Sulfate inhaler and Zoryve (Roflumilast) cream. Review of R11's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess a resident's nutritional needs and provide their ordered supplement.This applies to 1 of 3 residents (R93) reviewed for nutrition in a sample of 23.Findings include:On 9/23/2025 at 12:30 PM, R93 was served his lunch in his room. R93 was thin and appeared frail. V8 (Certified Nurse Assistant/CNA) said the dietary staff prepared residents' meals based on their meal tickets, including supplement drinks. R93's meal ticket said he required a renal mechanical soft diet with thin liquids. R93 meal tray drinks were a cup of cranberry juice and a carton of Lactaid milk. R93's lunch did not include a nutritional supplement drink.On 9/24/2025 at 2:00 PM, R93 was served his lunch in his room. V31 said R93's served lunch included a drink was a cup of juice, as indicated in his meal ticket. V31 said R93's meal ticket did not include a nutritional supplement drink. On 9/24/2025 at 2:25 PM, V13 (Dietician) said she was responsible for assessing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-26 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to secure resident medications. This applies to 3 of 3 residents (R15, R78, R95) reviewed for medications in a sample of 23.The findings include: 1.On 9/23/2025 at 10:30 AM, R78 had a medication cup containing six (6) tablets of various shapes and colors on her bedside table. The medication cup had a handwritten label with the resident's name and room number and was covered by another plastic medication cup placed on top of the medication. The contents of the cup included: 1 small orange tablet 1 small round black tablet 2 small round white tablets 1 medium-sized round white tablet 1 large oval tablet R78 stated she refused her medication, and that a nurse from a previous shift had left the medications in her room. On 9/26/2025 at 11:30 AM V2 (DON—Director of Nursing) stated that all medications should be secured and in the med cart because residents shouldn't be taking medications if they aren't assessed. V2 also stated there are residents that wander, and somebody might take another resident's medication.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 25 citations
  • Potential for harm · D2025-09-26 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess and assist residents in obtaining routine dental services.This applies to 2 of 3 residents (R57 and R58) reviewed for dental services in a sample of 23.Findings include:1. On 9/23/2025 at 9:50 AM, R58 said he and his wife (R57) had been residing at the facility for a long time and had not seen a dentist. R58 said they both needed routine dental care services. R58 had upper and lower missing and broken teeth, with visible decay. On 9/24/2025 at 4:00 PM, V4 (Social Services Director/SSD) said the facility provided in-house dental services for all residents identified with dental care needs. V4 said social services was responsible for following up with residents who also requested in-house dental services. V4 said the dental company provided monthly services at the facility, and they assisted residents in enrolling in their dental service program.R58's MDS (Minimum Data Set) dated 7/07/2025 showed an admission date of 10/21/2024. The MDS said R58…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-26 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain and monitor residents' personal refrigerators.This applies to 3 of 3 residents (R6, R40 and R74) reviewed for personal refrigerators in a sample of 23.Findings include: 1.On 09/23/2025 at 10:20 AM, the freezer section of R40's personal refrigerator was completed filled with accumulate ice built up over the freezer door. The freezer door was frozen closed and could not be opened. The freezer log for R40's personal refrigerator had not been done on September 8th, 9th, or 10th 2025. 2.On 09/23/2025 at 10:32 AM, R6's personal refrigerator contained a 1lb (pound) 3oz (ounce) bottle of strawberry fruit spread that expired June 2023. Half of the freezer section was built up with ice. The refrigerator had a melted cup of strawberry ice cream, and the bottom of the refrigerator was dirty with un-identifiable crumbs. The refrigerator temperature log had not been completed September 5th -10th, 2025 and September 20th -22nd, 2025. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to perform hand hygiene and change gloves when rendering care, and ensure urinary drainage bags were kept off the floor.This applies to 3 of 3 residents (R44, R58, and R63) reviewed for infection control in a sample of 23.Findings include:1. On 9/23/2025 at 9:50 AM, R58 was in bed, and his full urinary catheter drainage bag was directly on the floor. Then V8 (Certified Nurse Assistant/CNA) entered the room and said she was going to assist R58 with his routine morning care. V8 donned PPE (Personal Protective Equipment), including gloves. V8 applied a new incontinence brief to R58 and assisted R58 with putting on his pants. V8 put R58's catheter tubing and bag inside his pant leg and then placed the bag directly on the floor. V8 proceeded to place R58's soiled clothing in the soiled bin and then put R58's slippers on him. V8 assisted R58 into his wheelchair and then combed his hair. V8 did not change her gloves in between R58's different care activities. 2. On 9/23/2025 at 10:35 AM, R44 was in bed. V8 and V10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-25 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to investigate allegations of sexual abuse in a timely manner. The facility also failed to implement their Abuse policy and procedure and conduct a comprehensive investigation of the alleged sexual abuse and report the abuse to the state health department and police department. This applies to 1 of 5 residents (R5) reviewed for sexual abuse in a sample of 12. The findings include: The EMR (Electronic Medical Record) shows that R5, a [AGE] year-old with diagnoses of dementia in Alzheimer's disease, major depressive chronic pain, difficulty in walking, cognitive communication deficit, depressive disorder, autoimmune thyroiditis, osteoporosis, Lyme disease, hypothyroidism, anxiety disorder, hypertension, and spinal stenosis. R1 was admitted to the facility on [DATE]. R5's MDS (Minimum Data Set) dated 8/5/2024, showed R1 had moderate cognitive impairment. The progress notes dated 8/16/2024 showed that R5 was sent to the hospital related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-25 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure radiological services were provided timely, and to meet the needs of the residents' with a change in medical condition. This applies to 1 of 3 residents (R1) reviewed for injury of unknown origin. The findings include: The EMR (Electronic Medical Record) shows R1 was admitted to the facility on [DATE]. R1 was sent to the hospital on 8/16/2024 due to acute comminuted fracture of right proximal tibia and fibula. R1's diagnoses included ESRD (End Stage Renal Disease, dependent on dialysis, anemia, atherosclerotic heart disease, congestive heart failure, chronic pain, dementia, diabetes mellitus. R1's MDS (Minimum Data Set) dated 6/11/2024, shows R1 had severe cognitive impairment, and required extensive assistance with bed mobility, hygiene, and uses mechanical transfer lift device for transfers to recline wheelchair during dialysis days. R1 goes to dialysis 3 times a week. R1 goes to the facility's dialysis unit in his reclining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-25 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to label and date medications after opening to determine expiration dates. In addition, facility also failed to discard a narcotic medication that has a broken seal. This applies to 6 of 6 residents (R16, R22, R25, R44, R88, R445) reviewed for labeling, storage, and expiration of drugs in the sample of 18. The findings include: On July 23, 2024, at 3:40 PM, the 600-hallway cart was monitored with V14 LPN (Licensed Practical Nurse), and the following was observed: 1. R16 has two Wixela inhalers (Fluticasone Propionate and Salmeterol Inhalation Powder) which were opened and not dated. The pharmacy's recommended expiration date showed to discard 30 days after opening the foil pouch. 2. R25's Humalog Kwik Pen was opened and not dated. The pharmacy's recommended expiration date showed to discard 28 days after it was opened. 3. R22's Basaglar Kwik Pen was opened and not dated. The pharmacy's recommended expiration date shows to discard 28 days after it was opened. 4. R445's Tobramycin 0.3% and Dexamethasone 0.1%…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-25 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow the menu spreadsheet to provide the portion serving size of pureed beef top round roast beef. This applies to 5 of 5 residents (R6, R20, R38, R42, R75) reviewed for pureed diets in the sample of 18. The findings include: Facility Spring/Summer Menu for week 2 Monday included to use #6 scoop for pureed beef top round roast beef. On July 22, 2024 at 12:07 PM, the lunch meal service was observed in the facility kitchen with V6 (Cook) and V7 (Dietary Aide) on the tray line. V6 and V7 used #8 scoop to serve the pureed beef top round roast and R6, R20, R38, R42 and R75 received the same. R6, R20, R38, R42 and R75's meal tickets also showed a serving size of #6 scoop of pureed beef top round roast. On July 22, 2024 at 12:23 PM, when V5 (Dietary Director) was shown the menu spreadsheets, V5 stated that the facility should have followed the serving size as shown on the meal ticket for the item served. On July 22, 2024 at 12:26 PM, (Registered Dietitian) stated that the dietary staff should have followed the menu…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-25 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to request a re-evaluation for a PASARR II (Pre-admission Screening and Resident Review) screening for a resident with a SMI (serious mental illness) diagnosis within the required timeframe. This applies to 1 of 1 residents (R59) reviewed for PASARR in the sample of 18. R59's EMR (Electronic Medical Record) showed R59 was admitted to the facility on [DATE] with diagnoses that included bipolar disorder, specified anxiety disorder, and PTSD (Post-Traumatic Stress Disorder). R59's MDS (Minimum Data Set) dated May 24, 2024 showed R59 was cognitively intact. R59's care plan dated February 23, 2023, showed R59 presents with a troubled past secondary to bipolar disorder and diagnoses of PTSD and anxiety. Interventions included conduct the appropriate assessments to promote knowledge and understanding of R59's past, remind and encourage R59 to verbalize her thoughts and feelings during her 1:1 session with the visiting psychotherapist. On July 22, 2024 at 3:04…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assist a resident that was assessed to require assistance with ADLs (Activities of Daily Living). This applies to 3 of 4 residents (R76, R79, R86) reviewed for activities of daily living in the sample of 18. The findings include: 1. R79's EMR (Electronic Medical Record) showed R79 was admitted to the facility on [DATE], with diagnoses that included hydrocephalus, major depression, unspecified psychosis, anxiety, cognitive communicative deficit, unspecified focal traumatic brain injury with loss of consciousness, and traumatic hemorrhage of cerebrum. R79's MDS (Minimum Data Set) dated April 19, 2024, showed R79 had severe cognitive impairment and required substantial/maximal assistance for toileting, showering, and personal hygiene. R79's care plan showed R79 is incontinent of bowel and bladder and requires assistance with perineal care and interventions include checking R79 for incontinence episodes and anticipate his toileting needs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess and provide appropriate splints and therapy services to maintain and/or prevent further progression of deformities or reduction in range of motion. This applies to 1 of 3 residents (R76) reviewed for range of motion in the sample of 18. The findings include: R76's EMR (Electronic Medical Record) showed R76 was originally admitted to the facility on [DATE]. R76 was sent to the hospital on July 12, 2024, and returned to the facility on July 14, 2024. R76's diagnosis included quadriplegia, major depressive disorder, morbid obesity due to excessive calorie intake, and critical illness myopathy. R76's MDS (Minimum Data Set) dated May 28, 2024, showed R76 was cognitively intact and was dependent on staff for all ADLs (Activities of Daily Living). R76's restorative care plan-initiated September 28, 2023, showed R76 required assistance with applying left resting hand splint during the day while patient is out of bed and removed prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that there was enough oxygen in the resident's portable oxygen tank, to promote delivery of oxygen as ordered by the physician. This applies to 1 of 1 resident (R3) reviewed for oxygen therapy in the sample of 18. The findings include: R3 had multiple diagnoses including metabolic encephalopathy, hemiplegia affecting right dominant side, chronic respiratory failure with hypoxia and dependence on supplemental oxygen, based on the face sheet. On July 23, 2024 at 2:10 PM, R3 was sitting in her wheelchair inside the unit dining room attending the resident group meeting. R3 was observed with on and off coughing and was not participating with the group discussion. R3 had an oxygen nasal cannula in place attached to a portable oxygen (E tank) located at the back of the resident's wheelchair. The gauge of the said portable oxygen was observed at the red area with a mark refill. A facility nurse was immediately called by the State Agency personnel to inform of R3's condition and the need for the portable oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-25 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer medications according to physician's order. There were 25 medication opportunities with 3 errors, resulting in a 12% medication error rate. This applies to 2 of 7 residents (R37, R52) reviewed for medication administration in the sample of 18. The findings include: 1. R37's Medication Administration Record (MAR) showed that R37 was prescribed multiple medications which include Heparin Sodium Injection 5,000 units per milliliter (ml). The physician's order showed to inject 1 ml (5,000 units) of Heparin subcutaneously every 8 hours for anticoagulation. On July 23, 2024, at 1:57 PM, V9 (Registered Nurse/RN) prepared to administer Heparin Sodium to R37. V9 drew 0.9 ml (4,500 units) from the Heparin vial. As V9 was about to administer the medication, the dose was verified and when checked, 0.1 ml was still left in the vial. V9 then proceeded to aspirate the remaining Heparin from the vial, to administer a total of 5000 units. 2. R52's MAR shows multiple medications which include Docusate Sodium 100 mg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-25 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow standards of infection control practices with regards to hand hygiene and gloving during provisions of incontinence care. This applies to 1 of 5 residents (R13) reviewed for infection control during provisions of care in the sample of 18. The findings include: On July 24, 2024, at 10:26 AM, V17 and V18 (Both Certified Nursing Assistant/CNA) rendered incontinence care to R13 who was heavily wet with urine and had a large bowel movement. V17 used wet wipes to clean R13 from front to back. After she cleaned the front perineum, she removed her gloves and washed her hands, then she continued to clean the back perineum. Due to the large amount of fecal matter, V17 changed her gloves twice without hand hygiene and continued to wipe R13's buttocks. After she completed wiping the back perineum, V17 applied barrier cream and incontinence brief while wearing the same soiled gloves. On July 24, 2024, at 2:35 PM, V2 (Director of Nursing/DON) stated that during incontinence care, the staff must perform hand hygiene…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-17 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy to notify the physician and POA (Power of Attorney) for change in residents' condition. This applies to 1 of 5 residents (R1) reviewed for delay in notification in resident's condition. The findings include: The EMR (Electronic Medical Record) showed R1 was admitted to the facility on [DATE]. R1, a [AGE] year-old with multiple diagnoses included epileptic seizure, vascular dementia, aphasia due to cerebral infarction, post traumatic head injury, major depressive disorder, anxiety, bipolar disorder and SAD (schizoaffective disorder). The nurse's progress note dated 3/6/2024 showed R1 had a seizure on 3/6/2024 before breakfast had lasted 1.5 to 2 minutes. The notes showed R1 was monitored, and POA and physician were notified. The notes showed POA insisted R1 be sent to the hospital. R1 left the facility via 911 at 12:30 P.M. R1 was stable and had returned to the facility at 4:30 P.M. On 3/15/2024 at 1:45 P.M., V3 (RN) said on 3/6/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-13 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide residents toileting assistance and assistance with weekly showers per facility policy. This applies to 6 of 6 residents (R2, R3, R4, R5, R8, R11) reviewed for ADL (Activities of Daily Living) assistance in a sample of 13. The findings include: 1. MDS (Minimum Data Set), dated 10/5/23, shows R5 was cognitively intact, R5 was dependent on staff for showers/baths and toileting hygiene, and R5 required substantial/maximal assistance for personal hygiene. Incontinence Care Plan, initiated 6/20/22, shows R5 was incontinent of bladder. Ileostomy/Colostomy care plan, initiated 8/4/20, shows R5 had altered bowel functioning due to the presence of an ileostomy and staff were to provide ileostomy/colostomy care every shift and as needed including maintaining the ostomy site, keeping it clean and dry. ADL Care Plan, initiated 9/1/23, shows R5 required extensive assistance for toileting. On 12/7/23 at 11:41 PM, R5 stated he had a colostomy and he becomes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-25 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a staff had reported immediately an allegation of sexual abuse. This applies to 1 of 2 (R1) residents reviewed for abuse in the sample of 5. The findings include: The EMR (Electronic Medical Record) showed R1, a [AGE] year old female with diagnoses included but not limited to unilateral primary osteoarthritis of right hip, COPD (chronic obstructive pulmonary disease), UTI (urinary tract infection), lack of coordination, pain to the right and left arm, CKD (chronic kidney disease), dysphonia, atrial fibrillation, CHF (congestive heart failure), anxiety disorder, major depressive disorder, bariatric surgery status, morbid obesity, nicotine and opioid dependence. R1 was admitted originally admitted to the facility on [DATE] and was readmitted on [DATE]. The Minimum Data Set (MDS) dated [DATE] showed R1 was cognitively intact with BIMS (Brief Interview Mental Status) score of 14 out 15. The MDS showed R1 required extensive to total…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure food was prepared and served in a manner to prevent cross-contamination and food-borne illness. The facility also failed to ensure the chemical sanitation level testing for the chemical dishwasher was performed and documented. These failures have the potential to affect all the residents in the facility. The findings include: The Resident Census and Conditions of Residents, CMS 672 form, dated 9/28/23 showed 79 residents resided in the facility. On 9/28/23 at 12:15 PM, V2 (Director of Nursing) said there are 2 residents in the facility who have feeding tubes/g-tubes. V2 said both residents receive food by mouth. On 9/26/23 at 9:10 AM, V19 (Dietary Manager-DM) said the lunch menu for the day was ham, steamed cabbage, and seasoned potato wedges. V19 said chicken, beef, BLTs, and other sandwiches are the substitutes available for residents that do not want the ham. At 9:35 AM, V22 (Dietary Aide) tested the chemical sanitation level for the chemical dishwasher. V22 said the testing should be done during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure an employee treated a resident in a dignified manner for 1 of 1 residents (R83) reviewed for resident rights in the sample of 18. The findings include: On 9/28/23 at 9:00 AM, R83 was in her room, sitting her reclined wheel chair. R83 stated, On Tuesday night a tall, thin, colored man came in my room, sat over in that green chair and used his cell phone for a while. He barely talked to me at all. When I said something to him, he told me that I talked too much and went back to his cell phone. He's a CNA (Certified Nursing Assistant). I've only seen him here a few times and I don't think I've seen him since then. I know he was hiding from the other staff. He was trying to get out of work. It happened after supper, but before 10 PM. I know because he was off work at 10 PM. I didn't like him in here like that. R83's Face Sheet dated 9/28/23 showed diagnoses to include, but not limited to: quadriplegia, morbid obesity, depression, anxiety, critical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to offer and provide activities of daily living (ADL) care for a dependent resident (R17), and failed to provide showers for a resident (R395). These failures apply to 2 of 3 residents reviewed for ADL care in the sample of 18. The findings include: 1) R17's electronic face sheet printed on 9/28/23 showed R17 has diagnoses including but not limited to unilateral post-traumatic osteoarthritis right hip, generalized anxiety disorder, schizophrenia, major depressive disorder, and history of falls. R17's facility assessment dated [DATE] showed R17 has moderate cognitive impairment and requires 1 staff assist for personal hygiene. R17's care plan dated 12/8/21 showed, (R17) has an ADL self-care performance deficit related to impaired ability with dressing and grooming such as: putting on or taking off clothing .unable to groom self satisfactorily, unable to complete task with personal hygiene, unable to bathe and groom self independently related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain accurate weights as ordered by the doctor for residents at high risk for nutritional decline for 2 of 3 residents (R23, R75) reviewed for weights in the sample of 18. The findings include: 1. On 9/26/23 at 12:13 PM, R23 was sitting up in her wheelchair, visiting with her husband. R23 said she still had a feeding tube but was trying food now. R23's husband said the plan was to leave the tube in to make sure she was able to eat okay and take her medications. R23's husband said prior to admission to the facility, she was receiving her feeding and medications through the feeding tube. R23's Facesheet dated 9/28/23 showed she was admitted [DATE] and had diagnoses to include, but not limited to: traumatic subdural hemorrhage, diabetes, dementia, anxiety, gastrostomy tube, lack of coordination, feeding difficulties, epilepsy, and morbid obesity. R23's Physician Order Sheet (POS) dated 9/28/23 showed orders for a consistent carbohydrate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure pressure injury prevention interventions were in place for a resident with a history of pressure injuries. This applies to 1 of 5 (R40) residents reviewed for pressure injuries in the sample of 18. The findings include: R40's admission Record (Face Sheet) showed an original admission date of 7/2/22 with diagnoses to include paraplegia (paralyzed from chest down), lack of coordination, and borderline personality disorder. R40's 7/8/23 Minimum Data Set (MDS) showed she was cognitively intact with a brief interview for mental status score of 15 out of 15. R40's MDS showed she required extensive assistance of two people for bed mobility, and she was totally dependent upon two staff for transfers. On 9/26/23 at 1:00 PM, R40 was in bed and her heels were in direct contact with her mattress. R40 was in a private room; at the foot of her bed, in a bin, was a pair of off-loading heel protectors. On 9/27/23 at 10:47 AM, V6 and V7 Certified Nursing Assistants (CNAs) entered R40's room to provide perineal and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to apply an arm splint, enter an order for a splint, and initiate a restorative program for R83's arm splint for 1 of 2 residents (R83) reviewed for limited range of motion in the sample of 18. The findings include: On 9/26/23 at 9:46 AM, R83 was sitting in a reclining wheelchair in the common area across from the nurses' station. R83's left arm was resting in her lap, on top of her blankets. R83 was not using her left arm. R83's fingers were curled up toward the palm of her hand. R83 did not have a left arm splint in place. At 12:43 PM, R83 was in the dining room during the noon meal. V4 (LPN - Licensed Practical Nurse) was feeding R83 lunch. R83's left arm resting in her lap. R83 was able to make movements with her right arm but was not moving her left arm. There was no left arm splint in place. On 9/27/23 at 10:18 AM, R83 was sitting in the TV area with a blue splint on her left arm. The splint extended from below her left below to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure fall prevention measures were in place for a resident (R17), failed to supervise a resident (R17) on aspiration precautions during meal times, and failed to transfer a resident (R395) with a gait belt. These failures apply to 2 of 11 residents reviewed for safety in the sample of 18. The findings include: 1) R17's electronic face sheet printed on 9/28/23 showed R17 has diagnoses including but not limited to unilateral post-traumatic osteoarthritis right hip, generalized anxiety disorder, schizophrenia, major depressive disorder, and history of falls. R17's facility assessment dated [DATE] showed R17 has moderate cognitive impairment. R17's fall risk assessment dated [DATE] showed R17 is a high fall risk. R17's physician's orders dated 5/11/23 showed, Regular diet, finger foods, think liquids, pleasure feed as tolerated, aspiration precautions. R17's care plan dated 3/10/21 showed, (R17) is at a high risk for falls related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide catheter care in a manner to prevent infections for 1 of 2 residents (R395) reviewed for urinary catheters in the sample of 18. The findings include: R395's electronic face sheet printed on 9/28/23 showed R395 has diagnoses including but not limited to malignant neoplasm of prostate, Parkinson's disease, unspecified urethral stricture, schizoaffective disorder, and generalized anxiety disorder. R395's facility assessment dated [DATE] showed R395 has no cognitive impairment, utilizes an indwelling catheter and requires 1 staff assist with personal hygiene. R395's care plan dated 9/18/23 showed, (R395) has an indwelling Foley catheter due to acute urethral stricture. On 9/27/23 at 9:43AM, V10 (Certified Nursing Assistant) provided catheter care and perineal care to R395. V10 stated catheter care is done every time they check and change residents. R395's catheter tubing was not secured and had blood-tinged urine in the tubing. V10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to wear personal protective equipment per their policy for 2 residents (R17, R395) on enhanced barrier precautions, failed to disinfect an insulin pen prior to needle application and insulin administration for a resident (R53). These failures apply to 3 of 3 residents reviewed for infection control in the sample of 18. The findings include: 1. R17's electronic face sheet printed on 9/28/23 showed R17 has diagnoses including but not limited to unilateral post-traumatic osteoarthritis right hip, generalized anxiety disorder, schizophrenia, major depressive disorder, and history of falls. R17's care plan dated 5/17/23 showed, Resident is on enhanced barrier precaution due to wound management .ensure that gown and gloves are used during high-contact resident care activities (dressing, bathing/showering, transferring, providing hygiene, changing linens, changing briefs, or assisting with toileting. Device care or use for those with central line,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$14,015 in federal fines across 1 penalty.

  • $14,015 — penalty dated 2026-03-21

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
DOROS GENERATION TRUST U/A/D 1/3/12Organization5% OR GREATER DIRECT OWNERSHIP INTEREST43%since 08/31/2018
GPN FAMILY TRUST U/A/D 4/28/08Organization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL43%since 08/31/2018
OAKWAY OPERATIONS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST15%since 08/31/2018
KEPKA, JACLYNIndividualW-2 MANAGING EMPLOYEEsince 05/10/2021
LEGACY HEALTHCARE FINANCIAL SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 08/31/2018
SHABAT, MENACHEMIndividualOPERATIONAL/MANAGERIAL CONTROLsince 08/31/2018

CMS files one row per role, so the 7 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.7M
Net patient revenuemost recent cost report
-6.7%
Operating marginrevenue minus expenses
$1.3M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 89%Medicare 6%Other / private 6%

About 89% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$330per resident / day
operating cost
$10,027per month
≈ monthly operating cost
$309per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145433. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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