Clark-Lindsey Village
101 West Windsor Road, Urbana, IL 61801 · Non profit - Corporation · 25 certified beds · (217) 344-2144 Medicare only — no Medicaid
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 4 actual-harm citations
- a high number of inspection citations overall (32) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $94,488 in federal fines (most recent 2025-10-15)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.0% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 9.8% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 2.5% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.7% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 54.2% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 10.0% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 10.4% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 5.9% | 18.3% | 18.9% | better |
| Long-stay residents with pressure ulcers | 8.9% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 37.4% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.3% | 21.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.3% | 2.2% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 87.0% | 63.1% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 26.8% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 15.5% | 13.9% | 12.0% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
61.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 97 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.99 therapist hours per resident per day in 2026Q1 — more than 97% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 61.5%CMS range 49.8–69.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.7%CMS range 7.3–15.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 6.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.11 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 25 beds and averages 23.9 residents a day — about 96% occupied, or roughly 1 bed typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 6.56 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.68 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 4.20 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 6.02 hrs/resident/day on weekends vs 6.78 on weekdays — 11% thinner on weekends. RN hours go from 1.87 to 1.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
32 citations, most serious first. The 14 most serious are shown; the remaining 18 are one tap away and print in full.
- Actual harm · G2025-10-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect one (R7) resident's right to be free from abuse and neglect by staff members (V10, V11) out of five residents reviewed for abuse and neglect in a sample list of eight residents. R7 was not provided basic cares such as repositioning and incontinence care timely. R7 was made to cry, scream and yell out in pain as staff refused to assist and reposition R7 during incontinent cares. Findings include:R7's Electronic Medical Record documents medical diagnoses as Gastrointestinal Hemorrhage, Protein-Calorie Malnutrition, Alzheimer's Disease, Dementia, Anxiety, Difficulty in Walking, Need for Assistance with Personal Cares, Cognitive Communication Deficit, Crohn's Disease, Cervical Disc Degeneration, Diverticulitis of Large Intestine, Diabetes Mellitus Type II, Dysphagia, Unsteady on Feet and Repeated Falls.R7's Minimum Data Set (MDS) dated [DATE] documents R7 as moderately cognitively impaired. This same MDS documents R7 requires maximum assistance from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-07-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure adequate supervision was provided during toileting for 1 (R1) of 3 residents reviewed for falls on the sample list of 4. This failure resulted in R1 sustaining multiple acute fractures involving the left humerus.Findings include:R1's diagnosis in part is documented as history of falling, retention of urine, anxiety disorder, difficulty in walking, cognitive communication deficit, acute on chronic systolic (congestive) heart failure, permanent atrial fibrillation, chronic respiratory failure with hypoxia, and pulmonary hypertension.R1's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status score of eight indicating the R1 has moderate cognitive impairment.R1's MDS admission assessment dated [DATE] documents that R1 is dependent on staff for toileting hygiene tasks. This MDS also documents that R1 requires Substantial/maximal assistance from staff when going from a sitting to standing position.R1's Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-05-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow physician admission orders to assess and monitor a surgical site, failed to provide a physician ordered shampoo to use over a surgical site, failed to initiate Enhanced Barrier Precautions (EBP), and failed to update the care plan. These failures resulted in a surgical infection which required additional appointments, antibiotics, a second hospitalization, and surgery for one (R1) resident out of three residents reviewed for Quality Care/Treatment in a sample list of three residents. Findings include: R1's undated Face Sheet documents R1 admitted to the facility on [DATE] with medical diagnoses as Cerebral Infarction, Nontraumatic Intracerebral Hemorrhage, Hemiplegia and Hemiparesis following Cerebral Infarction affecting Left non-dominant side, Dysphagia, Lack of Coordination, and Difficulty in Walking. R1's Minimum Data Set (MDS) dated [DATE] documents R1 is dependent on staff for toileting, dressing, bed mobility, and maximum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-02-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure proper wheelchair positioning to prevent a fall, failed to provide safe equipment, and failed to use a mechanical lift for transfers for one (R269) of 16 residents reviewed for accidents on the sample list of 21. These failures resulted in R269 requiring emergency room treatment after falling from a wheelchair and hitting R269's head on the floor. R269 sustained a head injury and a hematoma to the left forehead. These failures also resulted in R269 sustaining skin tears to the left and right forearm. Findings include: On 2/3/25 at 11:12 PM, R269 was sitting in a reclining wheelchair by the nurse's station. R269 had a yellowish - blue bruised raised area above the left eye. This bruising extended down the left side of R269's face to underneath of R269's chin. R269 had skin protective sleeves on the left and right arm. Black and yellowish bruising was seen underneath these sleeves. R269's Incident Report dated 1/29/25 documents that R269 was found on the floor in front of her reclining chair. A hematoma…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-10-15 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide Licensed Nurses to administer medications on multiple occasions for one (R7) resident out of five residents reviewed for Improper Nursing Care in a sample list of eight residents.Findings include:R7's Minimum Data Set (MDS) dated [DATE] documents R7 as moderately cognitively impaired. This same MDS documents R7 requires maximum assistance from staff for personal hygiene and is completely dependent on staff for assistance with eating, oral hygiene, toileting, showering, dressing, bed mobility and transfers. R7's Physician Order Sheet (POS) dated October 2025 documents physician orders to administer:-Cephalexin 250 milligrams (mg)/5 milliliters (ml) starting 9/26/25 with no end date, give daily for recurrent Urinary Tract Infections (UTI). Prophylaxis for one year.-Cholecalciferol 25 micrograms (mcg). Give two tablets daily.-Lactobacillus Rhamnoses give one capsule daily.-Fluconazole 150 mg tablet daily for Vaginal Candidiasis every…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-10-15 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain accurate medical records for one (R7) resident out of five residents reviewed for Improper Nursing Care in a sample list of eight residents.Findings include: R7's Minimum Data Set (MDS) dated [DATE] documents R7 as moderately cognitively impaired. This same MDS documents R7 requires maximum assistance from staff for personal hygiene and is completely dependent on staff for assistance with eating, oral hygiene, toileting, showering, dressing, bed mobility and transfers. R7's Physician Order Sheet (POS) dated October 2025 documents physician orders to administer:-Cephalexin 250 milligrams (mg)/5 milliliters (ml) starting 9/26/25 with no end date, give daily for recurrent Urinary Tract Infections (UTI). Prophylaxis for one year.-Cholecalciferol 25 micrograms (mcg). Give two tablets daily.-Lactobacillus Rhamnoses give one capsule daily.-Fluconazole 150 mg tablet daily for Vaginal Candidiasis every three days.-Fluoxetine 10 mg tablet daily-Benefiber…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-15 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents rights were honored for one (R1) resident out of five residents reviewed for Resident Rights in a sample list of eight residents.Findings include: R1's Minimum Data Set (MDS) dated [DATE] documents R1 as cognitively intact. This same MDS documents R1 as requiring set up assistance with eating, oral hygiene, is dependent on staff for assistance with dressing and requires moderate assistance for bed mobility and transfers.R1's Care Plan initiated does not include a focus area, goal nor interventions for R1's resident's right to make her own choices. On 10/15/25 at 9:47 AM, R1 was laying in her bed with her breakfast tray of food sitting on her bedside table. R1 stated she just finished her breakfast. R1 stated she prefers to get up out of bed 'much earlier around 7:00 AM' to eat her breakfast in the dining room. R1 stated she enjoys talking with the other residents. R1 stated she was told by the facility staff that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-15 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to document, follow up and resolve grievances for one (R7) resident out of five residents reviewed for grievances in a sample list of eight residents. Findings include: R7's Minimum Data Set (MDS) dated [DATE] documents R7 as moderately cognitively impaired. This same MDS documents R7 requires maximum assistance from staff for personal hygiene and is completely dependent on staff for assistance with eating, oral hygiene, toileting, showering, dressing, bed mobility and transfers. On 10/14/25 at 8:30 AM, during the entrance conference, V2 (Interim Director of Nurses/DON) stated the facility has not had any family concerns and/or grievances for the past three months. V2 stated there is no grievance log or grievance reports. On 10/14/25 at 10:20 AM, V16 (R7's Power of Attorney/POA) stated on 9/7/25, V10 and V11 (Certified Nurse Assistants/CNAs) assisted R7 to R7's bathroom toilet. V16 stated R7 was being transported from her bed to the toilet using a total…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an allegation of neglect for one (R7) resident out of five residents reviewed for Abuse in a sample list of eight residents. Findings include:R7's Minimum Data Set (MDS) dated [DATE] documents R7 as moderately cognitively impaired. This same MDS documents R7 requires maximum assistance from staff for personal hygiene and is completely dependent on staff for assistance with eating, oral hygiene, toileting, showering, dressing, bed mobility and transfers. The facility is unable to provide documentation of R7's allegation of abuse/neglect on 9/7/25 as being reported to the State Surveying Agency. On 10/14/25 at 10:10 AM, V16 (R7's Power of Attorney/POA) stated the facility is 'short-staffed'. V16 stated R7 has to wait 30-60 minutes sometimes for staff to answer the call light. V16 stated R7 has cameras placed in her room that record 24 hours per day. V16 stated the personal cameras are reviewed daily and 'many times' sees that staff do not enter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-15 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to investigate an allegation of neglect for one (R7) resident out of five residents reviewed for Abuse in a sample list of eight residents. Findings include: R7's Minimum Data Set (MDS) dated [DATE] documents R7 as moderately cognitively impaired. This same MDS documents R7 requires maximum assistance from staff for personal hygiene and is completely dependent on staff for assistance with eating, oral hygiene, toileting, showering, dressing, bed mobility and transfers. The facility is unable to provide documentation of R7's allegation of Abuse/neglect on 9/7/25 as investigated by the facility. On 10/14/25 at 10:10 AM, V16 (R7's Power of Attorney/POA) stated the facility is 'short-staffed'. V16 stated R7 has to wait 30-60 minutes sometimes for staff to answer the call light. V16 stated R7 has cameras placed in her room that record 24 hours per day. V16 stated the personal cameras are reviewed daily and 'many times' sees that staff do not enter R7's room for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-16 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their Grievance policy by not following up on a resident (R1) complaint timely for one out of three residents reviewed for grievances in a sample list of three residents. Findings include: The facility policy titled Grievance Policy dated 10/19/22 documents each resident has the right to voice grievances to the facility or other agency or entity that hears grievances without discrimination or reprisal and without fear or discrimination or reprisal. Such grievances include those with respect to care and treatment which has been furnished as well as which has not been furnished, the behavior of staff and of other residents, and other concerns regarding their facility stay. The facility will ensure prompt resolution to grievances, keeping the resident and the resident representative informed throughout the investigation and resolution process. The Grievance Officer will be responsible for tracking grievances through their conclusion, lead necessary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to timely investigate an accident and update the resident care plan for one (R1) resident out of three residents reviewed for Accidents in a sample list of three residents. Findings include: R1's undated Face Sheet documents R1 admitted to the facility on [DATE] with medical diagnoses as Cerebral Infarction, Nontraumatic Intracerebral Hemorrhage, Hemiplegia and Hemiparesis following Cerebral Infarction affecting Left non-dominant side, Dysphagia, Lack of Coordination, and Difficulty in Walking. R1's Minimum Data Set (MDS) dated [DATE] documents R1 is dependent on staff for toileting, dressing, bed mobility and maximum assistance for bathing. R1's Nurse Progress Note back dated 4/2/25 at 3:24 PM documents V8 (R1's husband) reported to V9 (Licensed Practical Nurse/LPN) that someone bumped R1's head during her transfer this morning for a shower. This same note was dated as entered on 5/2/25. R1's Electronic Medical Record (EMR) does not include any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-02-06 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that dietary staff wore the appropriate hair restraints to prevent the potential physical contamination of food, food-contact surfaces, and equipment. This failure has the potential to affect all 20 residents residing in the facility. Findings include: The facility's Dining Services Hair Restraint Policy dated 1/19/24 documents that all staff involved in food preparation, service and handling must wear the appropriate hair restraints at all times. Acceptable hair restraints include hairnets, chef hats, or other secure coverings that fully contain and restrain hair. On 2/4/2025 at 3:04 PM, V22 (Cook) was preparing food and was walking to and from the stove and the food storage areas. V22 was observed wearing a stocking cap, the stocking cap covered the top of V22's head and there was three inches of gray curly hair that loosely hung beneath the stocking cap down V22's neck. On 2/4/2025 at 3:13 PM, V24 (Dining Services Supervisor) was observed in the food preparation areas with no beard net covering V24's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-02-06 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record the facility failed to ensure a wheelchair was in safe operating conditions for one (R269) of 16 residents reviewed on the sample list of 21. This failure also had the potential to affect all 20 residents residing in the facility. Findings include: The facility's Long-term Care Facility Application for Medicare and Medicaid dated 2/3/25 documents there are 20 residents residing in the facility. R269's incident report dated 1/27/25 at 11:00 AM documents, R269 sustained skin tears to the left and right forearms due to metal bolts with rough edges on the underside of the wheelchair arms of R269's wheelchair. On 2/4/25 at 1:56 PM, V17 (Assistant Director of Nursing) and V2 (Director of Nursing) stated that R269's wheelchair had sharp bolts underneath the arm rest on both the right and left side of the wheelchair. V2 stated she is unaware of where the wheelchair is at this time but will find it. On 2/5/25 at 12:58 PM, V9 (Maintenance Director) stated there has not been a work order for the wheelchair that caused R269's skin tears. V9 stated he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 18 citations
- Potential for harm · D2025-02-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to immediately notify the Power of Attorney of an injury. The facility also failed to notify the physician of a significant weight gain for two (R269, R15) of 16 residents reviewed for notification of changes on the sample list of 21. Findings include: 1. On 2/3/25 at 11:35 AM, V41 (R269's Power of Attorney) stated when R269 was found with skin tears they did not call to notify her until 5:15 PM, but R269 got injured that morning. R269's incident report dated 1/27/25 documents, R269 was found with skin tears to both arms at 11:00 AM. R269's Health Status Note dated 1/27/25 at 5:12 PM, documents V41 was notified of R269's skin tears at 5:12 PM. On 2/4/25 at 1:56 PM, V2 (Director of Nursing) stated V41 was not notified of R269's skin tears immediately but was notified later in the day. 2.) On 2/6/25 at 10:50 AM, R15 was transferred in the mechanical lift. R15's weight read 189 on the mechanical lift. V19 and V20 (Certified Nursing Assistants)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-06 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to implement their abuse prevention and prohibition policy for one (R269) of 16 residents reviewed for abuse on the sample list of 21. Findings include: The facility's Abuse Prevention and Prohibition policy dated 1/30/23 documents upon receiving an allegation of abuse the facility will immediately notify the state agency and conduct an investigation. This policy also documents that all employees will receive abuse training during orientation. On 2/3/25 at 11:35 AM, V41 (Power of Attorney) stated R269 has been saying, Don't hurt me during cares. V41 stated she reported this to V2 (Director of Nursing) because she is concerned that R269 may be being abused. On 2/5/25 at 9:22 AM, V1 (Administrator) stated she received an allegation of abuse from V2 (Director of Nursing) on 2/1/25 concerning R269's statements of Don't hurt me. V1 stated she did not notify the state agency or investigate this allegation. R269's medical record did not document that the state agency was notified of R269's allegation of abuse or that this allegation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review the facility failed to report an allegation of abuse to the State Agency for one (R269) of 16 residents reviewed for abuse on the sample list of 21. Findings include: On 2/3/25 at 11:35 AM, V41 (Power of Attorney) stated R269 has been saying, Don't hurt me during cares. V41 stated she reported this to V2 (Director of Nursing) because she is concerned that R269 may be being abused. On 2/5/25 at 9:22 AM, V1 (Administrator) stated she received an allegation of abuse from V2 (Director of Nursing) on 2/1/25 concerning R269's statements of Don't hurt me. V1 stated she did not notify the state agency of this allegation. R269's medical record did not document that the state agency was notified of R269's allegation of abuse reported to V1 on 2/1/25.
- Potential for harm · Dcited before2025-02-06 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review the facility failed to investigate an allegation of abuse for one (R269) of 16 residents reviewed for abuse on the sample list of 21. Findings include: On 2/3/25 at 11:35 AM, V41 (Power of Attorney) stated R269 has been saying, Don't hurt me during cares. V41 stated she reported this to V2 (Director of Nursing) because she is concerned that R269 may be being abused. On 2/5/25 at 9:22 AM, V1 (Administrator) stated she received an allegation of abuse from V2 (Director of Nursing) on 2/1/25 concerning R269's statements of Don't hurt me. V1 stated she did not investigate this allegation of abuse. R269's medical record did not document that an investigation was conducted after an allegation of abuse was reported to V1 on 2/1/25.
- Potential for harm · D2025-02-06 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review the facility failed to revise a care plan for one (R269) of 16 residents reviewed for care plans on the sample list of 21. Findings include: On 2/3/25 at 2:44 PM, R269's water pitcher contained regular water and was sitting on a bedside table next to R269. R269's physician order dated 1/24/25 documents an order for a pureed texture diet with nectar thickened liquids. R269's Care Plan revised on 1/23/25 documents R269 is receiving a mechanical altered texture diet. This Care Plan does not include revision that R269 is now receiving a pureed diet. On 2/6/24 at 12:20 PM, V7 (Care Plan Coordinator) stated that she did not update R269's care to reflect the change from a mechanically altered diet to a pureed diet when the order was changed. V7 stated that she made the changes to the care plan on 2/6/25.
- Potential for harm · Dcited before2025-02-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to develop a plan of care which addressed potential adverse reactions to opioid medications, failed to monitor bowel movements, and failed to treat constipation for one of one resident (R220) reviewed for opioid medications on the sample list of 21. Findings include: The package insert for Hydrocodone-Acetaminophen 5-325 milligrams dated 8/2014 documents under Adverse Reactions that prolonged administration of this medication may produce constipation. R220's Care Plan dated 1/16/25 documents R220 has the potential for acute pain related to a recent hip fracture. This Care Plan and R220's medical record does not address the potential for adverse reactions to opioid medications including constipation. R220's Medication Administration Record for January 2025 and February 2025 documents, R220 received 5-325 milligrams of Hydrocodone-Acetaminophen (opioid medication) twice a day since 1/29/25. R220's Bowel and Bladder tracking record documents that R220 did not have a bowel movement from 1/31/24 to 2/5/25 (6 days). On 2/5/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to perform hand hygiene and change gloves during and after incontinence care to prevent the risk for urinary tract infection for one (R15) of five residents reviewed for infection control in the sample list of 21. Findings include: R15's Care plan dated 11/18/25 documents R15 has a history of Urinary Tract Infections. On 2/5/25 at 10:39 AM, R15 was assisted to the toilet by V19 and V20 (Certified Nursing Assistants). V19 and V20 put on gloves and placed the straps for mechanical lift under R15 and secured R15 into the mechanical lift. V19 and V20 then moved the mechanical lift holding R15 into the bathroom. V19 and V20 then removed their gloves, used hand sanitizer, and applied new gloves. V20 then removed R15's pants and R15's urine soiled incontinence brief and tossed it into the trash. V20 then cleansed R15's perineal area. V19 and V20 then lowered the mechanical lift to the toilet and walked out of the bathroom to allow R15 privacy. At this time V20 did not change his gloves or sanitize his hands. Then with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to document behaviors and implemented nonpharmacological interventions prior to increasing antidepressant dosage and failed to attempt a Gradual Dose Reduction (GDR) for one of five residents (R6) reviewed for unnecessary medications in the sample list of 21. Findings include: The facility's Psychotropic Medication policy dated 3/28/18 documents psychotropic medications will be used to treat diagnosed and documented specific conditions and will not be administered unless documented behavioral programming with nonpharmacological interventions was attempted and unsuccessful. GDRs will be attempted annually after the first year unless clinically contraindicated. R6's active diagnoses list includes Dementia, Anxiety, and Insomnia. R6's Minimum Data Set, dated [DATE] documents R6 has moderate cognitive impairment and had no behaviors during the review period. R6's active physician orders documents orders for Remeron (antidepressant) 30 milligrams (mg) give one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-06 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon observation, interview, and record review the facility failed to store refrigerated schedule II medications behind double locked compartments, failed to ensure stock medications were not expired, and failed to ensure medications were properly stored in the medication room or medication cart for three (R3, R5, and R11) of six residents reviewed in a sample of 21. Findings include: Facility policy titled general guidelines for Medication Storage dated 2/8/23 states schedule II medications are to be stored in separate, permanently affixed area and are under a double lock. This policy also documents outdated medications are to be immediately removed from stock, disposed of and reordered from pharmacy if necessary. 1) On 2/4/25 at 10:43 AM, V12 (Licensed Practical Nurse) opened medication storage room with key and opened the unlocked medication refrigerator. The unlocked refrigerator contained two bottles of liquid Lorazepam (schedule II control antianxiety medication) for R3 and R11. There was an open box of bisacodyl (laxative) suppositories labeled 1/2025 in black marker…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility to provide diet and liquids in the correct form for one (R269) of 16 residents reviewed for nutrition on the sample list of 21. Findings include: R269's Hospital Discharge record dated 1/21/25 documents R269 has dysphagia (difficulty swallowing). These records document an order for minced and moist consistency foods, moderately thickened liquids, and no straws. On 2/03/25 at 12:04 PM, V41 (R269's Power of Attorney) stated after R269 had a Stroke the physician changed R269's diet order to a pureed diet with thickened liquids and it is not followed by the facility. V41 stated that this diet order includes not allowing R269 to have a straw. V41 stated that they give R269 regular water with a straw and have given her regular green beans. V2's (Director of Nursing) follow-up email to V41 dated 1/31/25 documents concern that on 1/23/25, R269 was given non-pureed food and regular water with a straw. On 2/3/25 at 2:44 PM, R269's water pitcher contained regular water and was sitting on a bedside table next to R269. At that time,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review staff failed to prevent potential cross contamination by failing to change gloves and perform hand hygiene for two (R8 and R15) of sixteen residents reviewed for infection control on sample list of 21. Findings include: The facility's hand hygiene policy dated 3/3/15 documents hand hygiene should occur before and after assisting with personal care, coming in contact with intact skin surface, after wiping nose, after handling soiled items, and before and after removing gloves. 1. On 2/5/25 at 10:39 AM, V19 and V20 (Certified Nursing Assistants) provided incontinence care to R15. R15's incontinence brief was saturated with urine. V20 removed this brief and threw it in the trash can. V20 then provided perineal care to R15. After completing the incontinence care, V20 did not remove his gloves or wash his hands. With these same gloves on, V20 touched the mechanical lift and remote, walked out of the bathroom, transferred R15 into bed, touched R15's linens, put a pair of pants on R15, and placed R15's pillows under R15's head. On 2/5/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-19 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prevent the potential for cross-contamination and foodborne illness, by failing to maintain the facility commercial food mixers in a sanitary manner, free of food-like debris and rust. The facility also failed to wear hair restraints during meal preparation. These failure affects all 12 residents in certified beds. Findings include: 1. On 1/16/24 at 9:20 am, a commercial, four feet tall, stand-up mixer, had a clear plastic garbage can liner covering an 80-quart capacity mixing bowl. The mixing bowl sat directly under an eight-inch circular mixer attachment plate and protruding armature. V6 (Chief Operation Officer/Certified Dietary Manager) and V8 (Cook) both stated the plastic bag covering the mixing bowl indicated the mixer was considered clean and ready for use. The stand -up mixer attachment plate and protruding armature were visibly and completely corroded with rust. The same stand-up mixer had copious amounts of crusted brown and beige food-like build- up adhering to the rusted attachment plate and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure call lights were answered in a timely manner for three of five residents (R3, R9, R11) reviewed for call lights on the sample list of 16. Findings Include: 1. R3's admission Record dated 1/18/24 documents R3 is diagnosed with Repeated Falls, Anxiety, Muscle Weakness, Unsteadiness on Feet, Difficulty Walking, and Cognitive Impairment. R3's Care Plan dated 12/19/23 documents R3 is dependent on staff for physical needs and is at risk for falls. The Care Plan documents staff should respond promptly to all requests for assistance. On 1/16/24 at 11:00 AM R3 stated she is unsure of how long it takes staff to answer call lights and she just waits till they come. The Call Light Alarm report documents R3 had a call light response time of twenty-seven minutes six seconds on 01/14/2024 at 7:57 PM. 2. R9's admission Record dated 1/18/24 documents R9 is diagnosed with Surgical Amputation of Right Great Toe, Chronic Gout, Difficulty Walking, Unsteadiness on Feet, and Need for Assistance with Personal Care. R9's Care Plan dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-02-08 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure expired stock medications were not stored in the medication storage room. This failure has the potential to affect all 31 residents residing in the facility. Findings include: The facility's Medications Storage policy dated [DATE] documents, 11. Outdated, contaminated, or deteriorated medications and those in containers that are cracked, soiled, or without secure closures are immediately removed from stock, disposed of according to procedures for medication destruction, and reordered from the pharmacy, if replacements are needed. On [DATE] at 12:38 PM, the 200-wing medication storage room contained a saline laxative enema with an expiration date of [DATE], two bottles of Guaifenesin 200 milligrams with an expiration date of 9/2022, and 4 bottles of Geri Lanta regular strength with an expiration date of November of 2022. At that time, V5 (Registered Nurse) confirmed that the medications were expired and stated that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-02-08 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to obtain Physician Orders for Advance Directives for three residents (R4, R5, R12) and failed to ensure the resident's right to formulate an Advanced Directive for one resident (R130). This failure affects four of eight residents reviewed for Advanced Directives in the sample list of 24. Findings include: The facility's Advanced Directives policy dated [DATE] documents, The purpose of this policy is to establish guidelines for a resident's choice about advance directives and respecting those directives. 1. The facility has defined advanced directives as preferences regarding treatment options and are included in, but not limited to: f. State of Illinois POLST (Practitioner Order for Life-Sustaining Treatment) Form - a document that identifies what medical interventions a resident wants done should they be found to have no pulse and is not breathing or what medical interventions they may want performed if they are found with a pulse and/or breathing.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-02-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to coordinate nursing care between the hospice company and the facility staff for one (R17) of one resident reviewed for hospice care from a sample list of 24. Findings include: On 2/07/23 at 12:29 PM, V10 (Registered Nurse/RN) said that R17 was being seen by a local hospice company and that the facility staff did not receive any documentation or care plan information from the hospice company regarding R17's care. On 2/7/23 at 12:30 PM, V10 (RN) stated, I'm R17's nurse, but I don't know why R17 is on hospice. On 2/7/23 at 2:05 PM, V2 (Director of Nursing) said that the hospice staff document in a computer system that the facility nursing staff do not have access to and that she did not know why R17 was placed on hospice care. R17's hospice note dated 11/17/21 documents admission to hospice care. None of R17's hospice care notes were found in R17's medical record from 5/18/22 to present. The facility provided hospice contract, dated 8/14/18, documents that upon request of the facility, Hospice shall provide Facility with access…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-02-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to complete accurate and consistent assessments and weekly measurements for one of one resident (R4) reviewed for pressure ulcers in the sample list of 24. Findings include: The facility's Wound Photography policy dated 11/15/18 documents, The purpose of this policy is to establish guidelines relating to the capturing of images of a wound to track measurements and wound healing progress. Patients with wounds will have an initial and on-going assessment of their wound using an appropriate wound assessment tool. This assessment should be supported by photography. All grade 2,3, & 4 pressure ulcers should be photographed. Photographs will be taken on initial assessment or as soon as possible if the digital device is not available. The wound should be re-photographed: -If there are any significant changes or concerns regarding the wound -As part of the weekly wound assessment. By using the (computer program) Skin & Wound mobile app (application),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2024-01-19 · tag F0607 — failed to have anti-abuse policies — widespreadDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop their abuse prevention policy to include the prohibition against the use of technology to facilitate or enable abuse or mental abuse. This failure has the potential to affect all 12 residents residing in certified beds in the facility on the sample list of 16. Findings Include: The facility's Bed Change Request Approval letter dated 1/16/24 documents the facility houses 29 resident beds certified under Title 18, Medicare, which are rooms 101, 103 through 118, and 201 through 212. The facility's Resident Roster dated 1/16/24 documents twelve residents currently reside in the facility's certified beds. The facility's Abuse Prevention and Prohibition policy dated 12/22/16 documents this policy is applicable to all departments and nursing units of the facility including the Meadowbrook Skilled Care, which includes the certified beds. This same policy does not include a prohibition regarding the use of technology to facilitate or enable resident abuse or mental abuse. On 1/16/24 at 2:16 PM V1 (Assistant Administrator)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$94,488 in federal fines across 3 penalties. 1 Medicare payment denial on record.
- $53,235 — penalty dated 2025-10-15
- $12,438 — penalty dated 2025-07-27
- $28,815 — penalty dated 2025-05-16
- Medicare payment denial — starting 2025-03-07 for 44 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BUSEY CORPORATION | Organization | 5% OR GREATER MORTGAGE INTEREST | since 05/20/2015 |
| BANKS, SAMUEL | Individual | CORPORATE DIRECTOR | since 01/01/2022 |
| BARTLO, WENDY | Individual | CORPORATE DIRECTOR | since 01/01/2018 |
| BEARD, DENNIS | Individual | CORPORATE DIRECTOR | since 01/01/2018 |
| GUTH, JILL | Individual | CORPORATE DIRECTOR | since 01/01/2020 |
| GUTHRIE, CINDY | Individual | CORPORATE DIRECTOR | since 01/01/2019 |
| GUYETTE, REBECCA | Individual | CORPORATE DIRECTOR | since 01/01/2022 |
| HAMPTON, WADE | Individual | CORPORATE DIRECTOR | since 07/01/2015 |
| HAYS, JANE | Individual | CORPORATE DIRECTOR | since 05/01/2020 |
| KALER, ROBIN | Individual | CORPORATE DIRECTOR | since 01/01/2022 |
| KASSEM, AMIN | Individual | CORPORATE DIRECTOR | since 01/01/2019 |
| LINE, DAVID | Individual | CORPORATE DIRECTOR | since 12/01/2015 |
| TURNER, KANDACE | Individual | CORPORATE DIRECTOR | since 01/01/2022 |
| BAILEY, CRYSTAL | Individual | CORPORATE OFFICER | since 06/22/2022 |
| REARDANZ, DEBRA | Individual | CORPORATE OFFICER | since 11/01/2010 |
| AKERS, SABRINA | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 10/18/2022 |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
CMS lists this home as Medicare-certified only — it is not Medicaid-certified, so it generally cannot accept Medicaid as payment for a long-term stay. That makes it one of roughly 545 homes nationally where a Medicaid-funded placement is not an option. If you expect to rely on Medicaid, ask the home directly before you tour, and see the Illinois Medicaid page for homes that do.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145381. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.