Burgess Square Healthcare Ctr
5801 South Cass Avenue, Westmont, IL 60559 · For profit - Partnership · 203 certified beds · (630) 971-2645 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (5/5)
- it has an abuse, neglect, or exploitation citation (F0602), cited Feb 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (29) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing score sits well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 19.8% | 13.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 10.8% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 4.8% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 4.8% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.7% | 54.2% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.6% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 22.7% | 14.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 10.3% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.2% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 30.5% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 16.7% | 21.7% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.3% | 2.2% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 90.2% | 63.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 22.2% | 26.1% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 9.3% | 13.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.77 | 2.02 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 0.67 | 2.22 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
62.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 1,095 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 61.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 615 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 1.00 therapist hours per resident per day in 2026Q1 — more than 97% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 62.3%CMS range 59.9–65.2 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 8.8–12.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 61.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 67.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 55.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 99.4% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 87.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.9%CMS range 5.0–8.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.99 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 203 beds and averages 123.1 residents a day — about 61% occupied, or roughly 80 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.94 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.70 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.71 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.60 hrs/resident/day on weekends vs 5.08 on weekdays — 9% thinner on weekends. RN hours go from 1.82 to 1.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
29 citations, most serious first. The 13 most serious are shown; the remaining 16 are one tap away and print in full.
- Actual harm · Gcited before2026-05-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor for and report changes in existing pressure ulcers, prevent the development of new pressure areas, and failed to ensure pressure ulcer treatments were in place.This failure resulted in delayed identification of a resident's stage two coccyx pressure ulcer deteriorating to a necrotic and unstageable pressure ulcer, with a subsequent delay in treatment changes.This applies to 2 out of 4 (R1and R4) reviewed for pressure ulcers. The findings include:1. The EMR (Electronic Medical Record) showed R4 was admitted to the facility on [DATE], with multiple diagnoses including multiple sclerosis, dementia, muscle weakness, squamous cell carcinoma of skin, abnormalities of gait and mobility, and needs assistance with personal care. The MDS (Minimum Data Set), dated March 24, 2026, showed R4 was cognitively intact and dependent on staff for ADLs (activity of daily living). The MDS continued to show R4 was at risk for developing pressure ulcers…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-11-20 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer blood thinner medication as ordered by the physician. This failure resulted in R1 experiencing an elevated INR (International Normalized Ratio) blood test and requiring the administration of Vitamin K and hospitalization. This applies to 2 of 3 residents (R1, R4) reviewed for medication administration in the sample of 5.The findings include: 1. On November 17, 2025, R1 was sitting quietly. She was unable to answer questions due to her cognitive status.The EMR (Electronic Medical Record) shows R1 was admitted to the facility on [DATE]. The EMR continues to show R1 was sent to the local hospital on November 4, 2025 and returned to the facility on November 5, 2025. R1 has multiple diagnoses including, kidney stones, bacteremia, sepsis aftercare, asthma, ureteral stent, tachycardia, anemia, difficulty walking, and long-term use of anticoagulants. R1's MDS (Minimum Data Set), dated November 2, 2025, shows R1 has severe cognitive impairment, is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement interventions to prevent the development of pressure sores. This failure resulted in R1 developing a Stage 3 pressure sore to her sacrum. This applies to three of four residents (R1, R3 and R4) reviewed for wounds. Findings include: 1. R1 was admitted to the facility on [DATE] for rehabilitation following a bilateral hip replacement. R1 has diagnoses that includes anemia, morbid obesity, diabetes, urine retention, constipation, anxiety, congestive heart failure, muscle weakness and a history of falling. R1 was discharged from the facility on 11/05/2023. The admission assessment, dated 9/29/2023, identified bruises on R1's left hand and right lower leg. R1's MDS (Minimum Data Set), dated 10/05/2023, indicated she is cognitively intact. The admission assessment identified R1 as being dependent on staff for toileting hygiene, showers / bathing, dressing lower body and personal hygiene. R1 was assessed as completely dependent on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-12-04 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food was prepared under sanitary conditions and the kitchen was maintained in a clean and sanitary condition. The facility failed to ensure dietary staff utilized hair restrains while preparing food. This failure applies to all 136 residents in the facility. The findings include:On September 29, 2025, at 9:15 AM, V10 (Dietary Aide) walked through the kitchen while assisting with dishwashing, with her hair not completely covered and a large amount of hair exposed from the front and sides of her hairnet. V9 (Dietary Manager) tested the sanitizer levels in the three-compartment sink being used to clean dishes with a result of 150 ppm. On September 30, 2025 at 10:08 AM, V11 (Cook) tested the sanitizer levels in the three compartment currently being used to clean dishes to be between 0 - 150 PPM. V9 said dietary uses Quaternary sanitizer and the levels should be between 200 and 300 parts per million for proper sanitation. On September 30, 2025, at 9:41 AM, V11 (Cook) prepared food, with her hair not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow standard infection control practices regarding hand hygiene and gloving during provisions of perineum and wound care. The facility also failed to ensure the use of complete PPE (Personal Protective Equipment) for caring of residents who are on EBP (Enhance Barrier Precaution). This applies to 4 of 27 residents (R13, R20, R105, R152) reviewed for infection control in the sample of 27. The findings include: 1. R20's care plan, with a target date of December 1, 2025, shows R20 currently has an abscess to his right buttock. R20 has decreased mobility and requires assistance with ADL (activities of daily living) care. An EBP signage on R20's bedroom door was observed during this survey. On December 1, 2025, at 1:11 PM, V22 (Certified Nursing assistant/CNA) assisted R20 to the toilet. V22 placed a gait belt around R20's trunk, assisted R20 to transfer from wheelchair to the toilet, and pulled R20's pants down prior to sitting on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-04 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer residents the updated 2025-2026 COVID-19 vaccine. This applies to 5 of 5 residents (R13, R39, R78, R97, and R112) reviewed for immunizations in the sample of 27. The findings include:1. R13's EMR (Electronic Medical Record) showed R13 was a [AGE] year-old resident admitted to the facility on [DATE], with multiple diagnoses including dementia, chronic diastolic heart failure, hypotension, and paroxysmal atrial fibrillation. R13's Immunization Report, dated December 2, 2025, did not show R13 had received or was offered the updated 2025-2026 COVID-19 vaccine. The facility did not have documentation to show R13 was offered the updated 2025-2026 COVID-19 vaccine. 2. R39's EMR showed R39 was a [AGE] year-old resident admitted to the facility on [DATE], with multiple diagnoses including paroxysmal atrial fibrillation, hypertensive heart disease with heart failure, and chronic diastolic heart failure. R39's Immunization Report, dated December 2, 2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were treated with dignity by maintaining adequate draping and privacy during personal care and assisting a resident in a dignified manner during feeding.This applies to three residents (R31, R107, and R152) reviewed for dignity in a sample of 27.The Findings include: 1.Review of the Electronic Medical Record (EMR) showed R31 is a [AGE] year-old female, with diagnoses including malignant neoplasm of the breast, major depressive disorder, muscle weakness, and basal cell carcinoma. R31's Minimum Data Set (MDS) assessment, dated August 5, 2025, indicated R31 is alert and cognitively intact. The MDS also showed R31 is totally dependent on staff for showering and personal hygiene. R31's care plan, dated November 3, 2025, documented R31 has a self-care deficit related to impaired mobility and requires staff assistance. On September 9, 2025, at 10:43 A.M., R31 was assisted into a wheelchair for a shower. R35 was propelled by V15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to safely transfer residents. This applies to 2 of 2 residents (R5 and R105) reviewed for transfers in the sample of 27. The findings include:1. The EMR (Electronic Medical Record) showed R105 was admitted to the facility on [DATE], with multiple diagnoses including spinal stenosis, scoliosis, chronic kidney disease, and other abnormalities of gait and mobility. R105's MDS (Minimum Data Set), dated September 4, 2025, showed R105 was cognitively intact and required moderate assistance from facility staff to come from sitting to standing. R105's fall care plan, dated August 30, 2025, showed,Fall risk related to recent spinal fusion, required ADL (Activity of Daily Living) care assist, decrease in mobility, recent hospitalization, diuretic use, episodes of incontinence. The care plan continued to show multiple interventions, dated August 30, 2025, including, Monitor for safety with transfers and mobility while in room and other common areas. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed provide catheter and peri-care in a manner that would prevent urinary tract infection (UTI).This applies to 2 of 4 residents (R20, R152) reviewed for perineum and catheter care in the sample of 27. The Findings include: 1.R20's Face sheet shows R20 is 79 years-old who has multiple medical diagnoses including hemiplegia affecting left non-dominant side, reduced mobility, and personal history of urinary tract infection (UTI). R20's Minimum Data Sheet (MDS), dated [DATE], shows R20 requires assistance with toileting and hygiene and is incontinent of bowel and bladder. On September 30, 2025, at 1:41 PM, V22 (Certified Nursing Assistant/CNA) assisted R20 to the toilet R20 and removed R20's soiled incontinence brief. After R20 completed using the toilet, V22 assisted R20 to get up and proceeded to wipe/clean R20's back perineum only. V22 placed a new incontinence brief to R20 without cleaning R20's groins and frontal perineum. On December 2, 2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to administer medications as ordered and following standards of care and facility policy. There were 25 medications and 3 errors resulting in a 12% medication error rate. This applies to 1 of 4 residents (R65) reviewed for medication administration in the sample of 27.The findings include:On September 30, 2025, at 9:45 AM, V5 (Nurse) administered multiple medications to R65 including Fluticasone Vilanterol inhaler, Tiotropium Bromide Inhaler, and Mucinex ER (Extended-Release) tablet. V5 administered the two inhalers one after another in less than a minute. V5 also crushed the Mucinex ER when she gave it to R65. On December 2, 2025, at 2:09 PM, V2 (Director of Nursing/DON) stated, <edications that are ER (Extended-Release), or DR (Delayed-Release) should not be crushed because it affects the effect of the medication. Crushing these medications causes immediate release effect in what supposed to be an extended release. V2 also stated when administering inhaler medications, there should be more than a minute in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were offered the pneumococcal vaccine. This applies to 2 of 5 residents (R13 and R78) reviewed for immunizations in the sample of 27. The findings include:1. R13's EMR (Electronic Medical Record) showed R13 was a [AGE] year-old resident admitted to the facility on [DATE], with multiple diagnoses including dementia, chronic diastolic heart failure, hypotension, and paroxysmal atrial fibrillation. R13's Immunization Report, dated December 2, 2025, showed R13 received the PCV13 (Pneumococcal Conjugate Vaccine 13-Valent) on November 16, 2022. The facility does not have documentation to show R13 was offered additional pneumococcal vaccines. 2. The EMR showed R78 was a [AGE] year-old resident admitted to the facility on [DATE], with multiple diagnoses including Alzheimer's Disease, type 2 diabetes mellitus, and chronic kidney disease. R78's Immunization Report, dated December 3, 2025, showed R78 received the PCV13 on December 1, 2015. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-11 · tag F0602 — failed to protect residents from theft of their belongings — patternProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent misappropriation of resident proptery as per the facility abuse policy. This applies to 5 of 6 residents (R1-R4, and R6) reviewed for misappropriation of proptery in a sample of 6. The findings include: 1. Face sheet, dated 2/10/25, shows R1's diagnoses include cellulitis right lower limb, urinary tract infections, atrial fibrillation, dysphagia, lymphedema, depression, chronic kidney disease, and chronic respiratory failure with hypoxia. MDS (Minimum Data Set), dated 1/12/25, shows R1's cognition was intact. On 2/10/25 at 1:37 PM, R1 stated she was called by a convenience store and asked if she made a charge for approximately $21.00 to her credit card at the store. R1 stated she told the store she was residing in the facility for rehabilitation and she had not made any charges to her card since she was admitted at the facility. R1 stated she called her daughter to see if she made a charge, and her daughter told her to cancel the card right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to safely reposition a resident and failed to secure oxygen tanks to prevent them from falling and combusting. This applies to 9 of 9 residents (R14, R2, R32, R371, R379, R26, R41, R45, and R84) reviewed for accidents and supervision in a sample of 31. The findings include: 1. R14 was re-admitted to the facility on [DATE], with diagnoses including Parkinson's disease, dementia, muscle weakness, altered mental status, osteoporosis, malignant melanoma of skin, and history of falling. R14's MDS (Minimum Data Set) was not available, but the Significant Change Assessment completed on 9/20/24 showed R14 had moderate cognitive impairment. R14's GG Assessment, dated 9/23/24 showed R14 was dependent on staff for all activities of daily living. On 9/25/24 at 3:23 PM, V8 (CNA/Certified Nurse Assistant) came to R14's room to assist V13 (Wound Care Nurse) and V14 (Wound Care Nurse) with fixing R14's bed height. R14 was lying in bed and the head of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · E2024-09-27 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to safely store medications. This applies to 5 of 5 residents (R373, R171, R425, R272, and R274) reviewed for medication storage in the sample of 31. Findings include: 1. R373's Oder Summary Report, dated [DATE], showed orders for Mirabegron ER (extended-release) 50 mg (milligrams) daily for stress incontinence, Sertraline 100 mg daily for anxiety, and Wellbutrin XL (extended-release) 300 mg daily for depression On [DATE] at 3:46 PM, V22's (Licensed Practical Nurse/LPN) medication cart was checked for medication storage. V22's cart had 3 pills that were loose in an unlabeled clear medication cup. V22 said her shift had just started, and she was not sure whose medications they were, nor what the pills were. V22 said opened and unlabeled medications should have been stored inside the medication cart. On [DATE] at 12:00 PM, V2 (Director of Nursing/DON) said R373's morning nurse on [DATE] prepared her 9 AM medications, but forgot to administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-27 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow infection control practices for residents on transmission-based precautions. This applies to 5 of 5 residents (R325, R324, R62, R45, R374) reviewed for infection control in a sample of 31. The findings include: 1. R325 was admitted to the facility on [DATE], with diagnoses including urinary tract infection, cellulitis of right lower limb, severe dementia, and need for assistance with personal care. R325's POS (Physician Order Sheet) showed R325 had an order for contact isolation for a diagnosis of MDRO (Multi-Drug Resistant Organism) urine. R325's admission Social History Progress Note, dated 9/25/24, showed R325 was cognitively intact. On 9/26/24 at 10:15 AM, R325's room door had a sign showing she was on contact precautions. R325 had an isolation bin outside her room with gowns, masks, face shields, red bags, and blue bags. V5 (CNA/Certified Nurse Assistant) was in R325's room with no gown on, and said she was providing R325…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-27 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure intravenous medications were administered by qualified staff. This applies to 3 of 4 residents (R321, R324 and R426) reviewed for intravenous therapy in a sample of 31. The findings include: 1. R426 Physician Order shows R426 has an order for Ceftriaxone Sodium injection solution reconstituted 2gm, intravenously one time a day until 10/28/24. On 9/25/24 at 11:24 AM, V16 (Licensed Practical Nurse/LPN) administered R426's Ceftriaxone 2 gm (grams) IV (intravenous) medication through right upper arm PICC (Peripherally Inserted Central Catheter) line with the use of an IV pump. On 9/25/24 at 12:11 PM, V16 said she routinely administers IV medications when assigned to residents that are on IV medications. On 9/26/24 at 11:56 AM, V2 (Director of Nursing/DON) said the LPN's are trained by the Registered Nurses to administer medications via IV, including saline flushes and IV antibiotics. 2. R324 was admitted to the facility on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide proper catheter care, secure catheter tubing placement, and safely anchor the catheter drainage bag. This applies to 2 of 3 (R374 and R45) reviewed for urinary catheters in a sample of 31. The findings included: 1. The EMR (Electronic Medical Record) showed R374 had diagnoses of urinary retention and urinary tract infection. R374's EMR continued to show she required the use of an indwelling catheter. R374's MDS (Minimum Data Set), dated 9/2/2024, showed R374 was incontinent of bowel and dependent on facility staff for toileting hygiene care. On 9/25/2024 at 9:15 AM, V26 (Certified Nurse Assistant/CNA) was rendering toileting care to R374 after having a bowel movement. V26 did not provide catheter care to R374. V26 then assisted R374 into her wheelchair and placed her catheter drainage bag on the floor. On 9/25/24 at 3:20 PM, R374 was in bed with her catheter's drainage bag loosely hanging over the right side of her bed not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-27 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to verify Percutaneous Endoscopic Gastrostomy tube (PEG tube) placement prior to administering medications through PEG-tube and failed to properly administer water flushes and medications via the G-tube. This applies to 1 of 1 resident (R171) reviewed for medication administration via PEG-tube in a sample of 31. The findings include: R171's Physician Order shows the following orders: PEG tube three times a day flush 30 cc (ml) prior to med admin, 10-15 cc between each med flush, 30 cc flush post med admin. Potassium Chloride Oral Solution 20MEQ/15 ML (10%) give 15 ml via PEG tube one time a day for supplement. On 9/25/24 at 9:00 AM, V15 (Registered Nurse/RN) went to R171's room to administer his morning medications via the PEG-tube. V15 placed a stethoscope on R171's abdomen injected 30ml (milliliters) of air using the piston syringe through the port. V15 used the stethoscope to auscultate to check for PEG-tube placement. V15 failed to check the gastric content. V15 flushed R171's PEG-tube with 60 ml of water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-27 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to change residents' PICC (Peripherally Inserted Central Catheter) dressings, measure arm circumferences, and external catheters as ordered for intravenous catheters. This applies to 2 of 4 residents (R374 and R424) reviewed for intravenous catheters in a sample of 31. The findings include: 1. On 9/24/24 at 10:37 AM, R424 had an intravenous (IV) PICC catheter to right upper arm. R424's PICC line catheter had transparent dressing, with no date; the bio-patch dressing, and butterfly outer catheter was covered in dry blood, dressing was soiled. On 9/25/24 at 10:55 AM, R424's PICC line dressing still soiled with dry blood. R424's Physician Order states PICC line (single lumen) care to right upper extremity one time a day every Friday and as needed, dressing change and change of caps. 2. The Electronic Medical Record (EMR) showed R374 had diagnoses of discitis of the lumbar region and urinary tract infection. R374's EMR showed R374 was receiving daily IV antibiotic therapy for her infections via her right upper arm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based in observation, interview, and record review, the facility failed to get an order for oxygen for a resident receiving oxygen. This applies to 1 of 1 resident (R322) reviewed for oxygen administration in a sample of 31. The findings include: R322 was admitted to the facility on [DATE], with diagnoses including hypertensive encephalopathy, type 2 diabetes mellitus, dementia, hypertension, constipation, osteoarthritis, gait and mobility, cognitive communication deficit, need for assistance with personal care, and history of falling. R322's admission Social History Progress Note, dated 9/20/24, showed R322 had moderate cognitive impairment. R322's POS (Physician Order Sheet), dated 9/26/24 at 2 PM, did not show an order for oxygen administration. On 9/24/24 at 11:22 AM, R322 was lying in bed and was receiving between 3.5 to 4 liters of oxygen via the nasal cannula. On 9/25/24 at 10:07 AM, R322 was wearing oxygen via the nasal cannula, and she was still receiving between 3.5 to 4 liters of oxygen. On 9/26/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-27 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to verify the counting logs accuracy for residents with controlled medications, and failed to dispose of controlled medications per facility policy. This applies to 2 out of 2 (R377 and R378) residents reviewed for control medications in a sample of 31. Findings include: 1. R377's Order Summary Report, dated 9/26/2024, showed an order, dated 9/23/2024, for Alprazolam Oral Tablet 0.25 MG (Alprazolam) give 0.5 tablet by mouth every 12 hours as needed for anxiety. On 9/25/2024 at 3:46 PM, V22 (Licensed Practical Nurse/LPN) was asked to review the controlled box for storage in the 300-hall medication cart. R377's Controlled Substances Proof of Use sheet was stored inside the controlled box (not in the cart's narcotic control counting log binder), and had two tablets in separate individualized packages stapled to the sheet. One package was sealed with one whole tablet, and the other package that was not sealed had a cut half tablet that was loose. The packages said they contained Alprazolam 0.25 mg (milligrams)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide incontinence care and prevent Moisture Associated Skin Damage. This applies to two of four residents (R1 and R2) reviewed for incontinence care. Findings include: 1. R1 was discharged from the facility on 11/05/2023. R1 was admitted to the facility on [DATE] for rehabilitation following a bilateral hip replacement. R1 has diagnoses that includes anemia, morbid obesity, diabetes, urine retention, constipation, anxiety, congestive heart failure, muscle weakness, and a history of falling. R1's MDS (Minimum Data Set), dated 10/05/2023, indicated she was cognitively intact. The admission assessment identified R1 as being dependent on staff for toileting hygiene, showers / bathing, dressing lower body and personal hygiene. R1 was assessed as completely dependent on staff for repositioning. The care plan, dated 9/29/2023, - R1 presented with decreased transfers and ADL (Activities of Daily Living) due to weakness post hospitalization. R1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-16 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow menu portion serving sizes for mechanical soft and pureed diets. This applies to 5 of 5 residents (R20, R29, R32, R60, R111) observed for dining in the sample of 24. The findings include: On 11/13/23 at 12:05 PM during lunch meal service in the facility kitchen, V9 (Cook) was at the tray line platting food for the residents. V9 used #12 scoop (green colored scoop) to serve ground chicken to mechanical soft diets. R29 and R111 were observed to receive mechanical soft ground meat. V9 used #10 scoop (cream colored scoop) to serve pureed corn and R20, R32 and R60 received the same. Diet spread sheet for mechanical soft and pureed diets showed serving size for one each for ground chicken and pureed corn. When asked to clarify portion size for these diets, V6 (Dietary Supervisor/Cook) stated they follow the serving size as shown on the recipe. Recipe for Sandwich Chicken Breast Ground (Recipe #12) showed to place a #8 scoop ground meat with one tablespoon of mayonnaise or choice of condiment to moisten the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-16 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide thickened soup to a resident with swallowing problems, and failed to serve ground barbeque pork for mechanical soft diets. This applies to 5 of 5 residents (R6, R33, R46, R69, and R315) reviewed for dining in the sample of 24. The findings include: 1. R46's diagnoses on face sheet included unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, personal history of transient ischemic attack (TIA), and cerebral infarction without residual deficits, dysphagia, unspecified, and acute respiratory failure with hypoxia. R46's POS (Physician Order Sheet) included diet order of Reduced Carbohydrate diet, Regular texture, Honey consistency (start date 11/1/23). On 11/14/23 at 12:39 PM, R46 was seen eating lunch in dining room on the first floor with V8 (R46's spouse), and was noted to have an occasional cough while eating her soup. R46's diet card showed low sodium, red carb (reduced carbohydrate) honey thick liquid, and R46 received a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow standard infection control practices related to hand hygiene and gloving during provision of care, and failed to follow enhanced barrier precautions. This applies to 11 of 24 residents (R20, R84, R51, R67, R80, R96, R167, R265, R267, R316 and R317) reviewed for infection control in the sample of 24. The findings include: 1. On 11/15/23 at 9:45 AM, R167 was in bed, alert, oriented, and verbally responsive. V14 (Licensed Practical Nurse/wound care) stated R167 had ongoing IV (intravenous) antibiotic therapy due to erythema of the left foot. V14 provided wound treatment to R167's left foot with the assistance of V15 (Registered Nurse/wound care). With her gloved hands, V14 removed the old dressing from R167's left foot. After removing the old dressing, V14 removed her used gloves and put on a new pair of gloves, without performing hand hygiene (hand washing or use of hand sanitizer) then proceeded to clean all of R167's surgical incision sites on the left foot including the DTI (deep tissue injury) on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-16 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to obtain a physician order for a resident to receive and self-administer a home medication. This applies to 1 of 24 residents (R106) reviewed for self-administration of medication in the sample of 24. The findings include: On 11/13/23 at 12:10 PM, R106 was in her bedroom eating lunch. Beside her lunch tray, there was a bottle of Glucocil tablets. R106 stated it is home medication for her diabetes. R106 said she takes 2 tablets in the morning and 2 tablets at night. On 11/15/23 at 10:25 AM, R106's Glucocil tablet remained at bedside table. R106 repeatedly stated it was her home medication, and she needed it for diabetes. On 11/15/23 at 12:36 PM, V4 (Director of Clinical Services) stated that medications, vitamins, prescribed and over the counter, are not to be kept at bedside, unless there's a physician's order, a lock box, and assessment. There was no Glucocil order in R106's physician order sheet (POS), and there was no documented assessment that R106 may self-administer a medication or supplement. Facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-16 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain a physician order for a Do Not esuscitate. This applies to 1 of 4 residents (R109) reviewed for advanced directives in the sample of 24. The findings include: R109's EMR (Electronic Medical Record) showed R109 was admitted to the facility on [DATE], with multiple diagnoses including urinary tract infection, sepsis, respiratory failure, and heart failure. R109's Illinois Department of Public Heath Uniform POLST (Practitioner Order For Life-Sustaining Treatment) Form showed No CPR: Do Not Attempt Resuscitation was selected. The POLST form was signed by R109 and V26 (APRN/Advanced Practice Registered Nurse) on [DATE]. On [DATE] at 3:06 PM, V18 (RN/Registered Nurse) said R109's EMR showed she was a full code, and V18 was unable to view R109's POLST Form in the EMR. V18 said R109 was a full code. On [DATE] at 3:08 PM, V18 (Social Worker) said when R109 was admitted to the facility she was a full code, but then completed a POLST Form on [DATE]. V18…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policy to remove a staff member from duty after a resident voiced an allegation of verbal abuse. This applies to1 resident (R92) reviewed for abuse in the sample of 24. The findings include: Review of R92's face sheet documents a [AGE] year-old female admitted to the facility on [DATE], with diagnoses that include Malignant Neoplasm of Brain, Muscle weakness, Epilepsy, Anxiety Disorder, and Fracture of the Shaft of the Right Tibia and Fibula. R92's Minimum Data Set (MDS) section C, dated 9/30/23, shows she is cognitively intact. On 11/13/23at 1:32 PM, R92 stated V23 (CNA/Certified Nursing Assistant) yells at her all the time when V23 disagrees with her. R92 stated when V23 yells at her, it makes her feel horrible and disrespected. R92 stated the last time V23 yelled at her was last week. R92 stated V23 yells at her in front of other staff also. V1 (Administrator) was notified of the allegation on 11/13/23 at 1:51PM. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-16 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to change the resident's midline dressing to ensure integrity of the catheter and to prevent potential IV (intravenous) site infection per physician's order, plan of care, and per facility's infusion manual. This applies to 1 of 2 residents (R167) reviewed for IV lines in the sample of 24. The findings include: R167 had multiple diagnoses including dislocation of tarsometatarsal joint of left foot, displaced fracture of medial cuneiform of left foot, Charcot's joint (right ankle and foot), diabetes mellitus with diabetic neuropathy, and infection following a procedure, based on the face sheet. On 11/13/23 at 1:04 PM, R167 was sitting in his wheelchair inside his room. R167 had a single lumen left arm midline (IV line). The midline had a transparent dressing, dated 11/10/23. The said dressing was rolled up on the lower inner right side. According to R167, he uses the midline for IV antibiotic due to recent surgery on the left foot. On 11/14/23 at 2:48 PM, V13 (Registered Nurse) was observed coming out of R167's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| HENSLEY, MICHAEL | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 26% | since 01/01/2012 |
| SCHREIBER, ANTHONY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 30% | since 01/01/2012 |
| VRBA, JOHN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE | 44% | since 01/01/2012 |
CMS files one row per role, so the 4 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145219. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.