Castleton Health Care Center
7630 E 86th St, Indianapolis, IN 46256 · For profit - Corporation · 109 certified beds · (317) 845-0032 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Mar 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0565, F0567)
- it has 2 actual-harm citations
- a high number of inspection citations overall (59) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (68%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.9% | 11.0% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.8% | 5.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.4% | 1.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 69.4% | 25.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 3.9% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 11.1% | 11.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 30.5% | 23.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 58.1% | 95.4% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 5.4% | 3.6% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 26.6% | 23.3% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.7% | 13.6% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 2.3% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 23.1% | 79.0% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 25.9% | 22.2% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.4% | 10.8% | 12.0% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 50% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.15 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 109 beds and averages 80.1 residents a day — about 73% occupied, or roughly 29 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.28 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.94 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.94 hrs/resident/day on weekends vs 3.41 on weekdays — 14% thinner on weekends. RN hours go from 0.34 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 68% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
59 citations, most serious first. The 12 most serious are shown; the remaining 47 are one tap away and print in full.
- Actual harm · Gcited before2025-09-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident at risk for developing pressure ulcers and identified with redness to the right heel upon admission to the facility, had thoroughly completed skin assessments and identification of risk factors to where the resident (Resident BB) complained of pain and was identified with a stage (3) three pressure ulcer (full-thickness skin loss, penetrated through the top two layers of skin and into the fatty tissue beneath) that required ongoing treatment for 1 of 3 residents reviewed for quality of care. (Resident BB)Findings include: The clinical record for Resident BB was reviewed on 9/19/25 at 2:10 p.m. The diagnoses included, but were not limited to, fracture of right femur, hypertension, peripheral vascular disease, congestive heart failure, atrial fibrillation, diabetes mellitus, and muscle weakness. Resident BB was admitted to the facility on [DATE]. An admission assessment, dated 8/9/25, indicated Resident BB had skin issues.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-09-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed: to provide routine suprapubic catheter care and to provide routine nephrostomy tube care to a resident, resulting in a hospitalization for sepsis, acute kidney injury, and UTI (urinary tract infection) associated with his nephrostomy catheter for 1 of 3 residents reviewed for urinary catheter care (Resident 36); and ensure the residents' medications were administered as ordered for 2 of 6 residents reviewed for unnecessary medications (Resident 23 and Resident 32). Findings include: 1. The clinical record for Resident 36 was reviewed on 9/26/23 at 2:00 p.m. His diagnoses included, but were not limited to: metastatic prostate cancer, bladder cancer, deep vein thrombosis, type 2 diabetes, and hypertension. He was readmitted to the facility from the hospital on 8/13/23. The 8/13/23 hospital discharge paperwork read, admission Date: 8/2/2023. discharge date : [DATE] .I need my outpatient team to followup on the following issues: 1. Confusion…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-27 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents reviewed for receipt of medications routinely received their physician-ordered medications and the medication receipt was documented in each resident's clinical record to reflect the receipt of the medications for 4 of 4 residents reviewed for pharmacy services. (Residents B, C, D and E) Findings include:1.The clinical record of Resident C was reviewed on 4-24-26 at 11:46 a.m. His diagnoses included, but were not limited to, ankylosing spondylitis (a chronic inflammatory autoimmune arthritis resulting in spinal stiffness and pain) of unspecified sites in the spine. His medication orders included, but were not limited to, Humira (a biologic medication used in the treatment of autoimmune disorders, such as ankylosing spondylitis) 40 milligrams (mg) to be injected every 14 days subcutaneously (under the skin) for ankylosing spondylitis of unspecified sites in the spine. His medication administration record (MAR) for March, 2026, indicated he received the 3-10-26, dose, but the 3-24-26, dose was blank,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-06 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to protect the resident's right to be free from misappropriation of property for 3 of 3 residents reviewed. Narcotic pain medication was missing, and extra doses were documented as given. (LPN 2, Resident B, Resident C, Resident D) Findings include:1. During an interview on 3/4/26 at 7:12 a.m., Resident B indicated staff told him that his pain medication was missing a few weeks ago.The clinical record for Resident B was reviewed on 3/4/26 at 9:12 a.m. The diagnoses included, but were not limited to, ankylosing spondylitis (a chronic inflammatory autoimmune arthritis causing pain) and muscle weakness.A quarterly Minimum Data Set (MDS) assessment, dated 1/28/26, indicated Resident B was cognitively intact.A current physician's order started on 5/19/25, indicated oxycodone (narcotic pain medication)/acetaminophen 10 milligrams (mg)/325mg administer one tablet orally every six hours for pain.On 3/5/26 at 10:45 a.m., the Administrator provided a copy of a facility investigation, dated 1/23/26, and indicated this was the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report two allegations of misappropriation of the residents' narcotic pain medications with complete and accurate information and within the appropriate time frames for 2 of 3 incidents reviewed for reporting. Findings include:1. On 3/4/26 at 9:02 a.m., the Administrator provided a copy of a facility reportable incident, dated 1/23/26 at 1:15 p.m. A review of the reportable incident indicated the following:- The resident Involved was left blank- The staff involved was left blank- The Brief Description of Incident, dated 1/31/26 (eight days after the initial allegation was reported to the Administrator), indicated, on 1/23/26 at 1:25 p.m., a Qualified Medication Aide (QMA) reported that she called the pharmacy to request a refill of a resident's oxycodone (narcotic pain medication) 10 milligrams (mg) /325mg. The pharmacy informed the QMA that it was too early to refill. The resident should have had 40 tablets at the facility. The QMA reported that the Director of Nursing (DON) removed the medication from the medication cart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-06 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident had a comprehensive person-centered discharge care plan in place for 1 of 3 residents reviewed for discharge. (Resident F) Findings include:The clinical record for Resident F was reviewed on 3/4/26 at 10:15 a.m. The diagnoses included, but were not limited to, traumatic brain injury, acute respiratory failure, cannabis dependence, and alcohol dependence.A progress note, dated 2/10/26 at 4:30 p.m., indicated Resident F discharged with medications and belongings.The clinical record for Resident F lacked a person-centered discharge care plan.During an interview on 3/6/26 at 12:10 p.m., Licensed Practical Nurse (LPN) 1 indicated Resident F should have had a person-centered care plan for discharge in place and a copy of the discharge care plan should have been provided when he discharged .On 3/4/26 at 9:30 a.m., the Administrator provided a copy of a facility policy, titled Transfer and Discharge, dated 6/2020, and indicated this was the current policy used by the facility. A review of the policy indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-06 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure controlled medications were reconciled accurately during delivery for 3 of 3 residents reviewed for pharmaceutical services. (Resident B, Resident C, Resident D) Findings include:1. On 3/5/26 at 10:45 a.m., the Administrator provided a copy of a pharmacy delivery slip and a Controlled Drug Record for Resident B. A review of the documents indicated the following:- A pharmacy delivery slip, dated 1/8/26 at 5:02 p.m., indicated prescription number 921, 40 tablets of oxycodone/acetaminophen 10/325 mg (millgrams) was delivered for Resident B. The space next to Received By: was left blank, the space next to Delivery Date/Time: was left blank, and the space next to Print Name: was left blank.- A Controlled Drug Record, dated 1/8/26, indicated prescription number 921, 40 tablets of oxycodone/acetaminophen 10/325 mg were delivered for Resident B. The space next to Starting balance was left blank, the space next to Checked in By was left blank, and the space next to Date was left blank. No tablets were signed out as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-11-07 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to treat residents with dignity and respect related to speaking to residents in a respectful way, providing services timely, answering call lights timely, and providing privacy for 10 of 14 residents reviewed for dignity ( Residents B, C, D, E, H, J, K, L, M, and T).Findings include: 1. A Resident Council Meeting was held on 11/6/25 at 11:01 a.m. The residents in attendance were Resident B, C, E, H, J, K, L, and M. During the Council meeting the residents indicated the staff would come in and turn call lights off without providing the service needed and then leave the room and not return to perform the care requested. At times residents would wait one to two hours to have their call light answered. The staff spoke disrespectfully to them and were rude when providing care. The staff had earbuds in and appeared to be having conversations with other people while providing care for the residents. The staff talk loudly in the hallways, using residents' names, about care that had been provided to other residents, such…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a resident was shaved and that a resident received toileting care timely for 2 of 3 residents reviewed for Activities of Daily Living (ADL) care. (Resident J and Resident D)Findings include:1 The clinical record for Resident J was reviewed on 11/5/25 at 11:00 a.m. The resident's diagnoses included, but were not limited to, hemiplegia (paralysis or weakness on one side of the body) and stroke. A care plan, with a revision date 8/24/24, indicated the resident required assistance with self-care. Resident J was to be shaved on shower days. A care plan for bathing, with a revision date of 8/20/24, indicated the resident preferred to receive bed baths and required total staff assistance with his bathing. During an observation, on 11/5/25 at 2:08 p.m., Resident J was observed with long facial hair sitting in his wheelchair in the small dining area on the unit. During a resident council meeting on 11/6/25 at 11:00 a.m., Resident J was observed with long facial hair. He indicated he would like to be shaved, but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-23 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents were respected and their dignity was maintained for 15 of 71 residents reviewed for resident rights (Residents' B, C, D, E, F, G, H, J, K, N, Q, T, V, FF, and ZZ).Findings include: 1. The clinical record for Resident V was reviewed on 9/18/25 at 9:30 a.m. The diagnoses for Resident V included, but were not limited to, kidney disease. An Annual 7/18/25 Minimum Data Set (MDS) assessment indicated Resident V was cognitively intact. An interview was conducted with Resident V on 9/18/25 at 9:47 a.m. She indicated first shift (day shift) Certified Nurse Aides (CNAs) were rude, sarcastic and frequently on their cell phones during care. She had been in the mechanical lift transferring to her wheelchair, and the CNA put her phone on speaker to speak to someone. 2. The clinical record for Resident ZZ was reviewed on 9/18/25 at 9:30 a.m. The diagnoses for Resident ZZ included, but were not limited to, anxiety disorder. A Quarterly MDS assessment, dated 8/20/25, indicated Resident ZZ was cognitively intact. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-23 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to obtain blood sugar readings and administer insulin as ordered by the physician, monitor the effectiveness of an as needed anti-anxiety medication, ensure a narcotic pain medication was administered as ordered, to timely address a dosage for an antidepressant medication that was not available from the pharmacy, and administer a resident's eye medication, as ordered, for 2 of 5 residents reviewed for unnecessary medications, 1 of 2 residents reviewed for discharge, and 1 of 2 residents reviewed for vision services. (Resident 2, Resident S, Resident V, and Resident 64). Findings include: 1 a. The clinical record for Resident 2 was reviewed on 9/18/25 at 10:15 a.m. The resident's diagnoses included, but were not limited to, diabetes, anxiety disorder, chronic kidney disease, and acute and chronic respiratory failure. A care plan, last revised on 5/28/24, indicated Resident 2 had diabetes which placed her at risk for hyperglycemic (high blood sugar) or hypoglycemic (low blood sugar) reactions. The goal was for her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-23 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medication storage rooms did not contain expired medication and supplies and failed to ensure medication was stored appropriately and not left unsupervised during the observation of 1 of 2 medication storage rooms and observation of medication administration of 1 of 3 residents. (Resident 80)Findings include: 1. On [DATE] at 10:40 a.m., an observation was conducted of the medication storage room that was located on the rehabilitation hallway of the facility with Licensed Practical Nurse (LPN) 9. In the cabinet there were two boxes of vacutainers (blood collection devices) that expired on [DATE]. The medication storage fridge contained two bottles of liquid medication that were labeled with a sticker that indicated one bottle had expired on [DATE] and the other bottle had expired on [DATE]. Within the fridge, there was a box that contained a vial of tuberculin solution for tuberculosis (TB) skin testing that was opened but had no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 47 citations
- Potential for harm · Ecited before2025-09-23 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure an infection control program that consisted of surveillance and tracking of infections for 6 out of 12 months reviewed, failed to ensure infection control was maintained by a resident's central catheter/PICC (a tube inserted into a vein near the heart) missing the needless connector for 1 of 1 random observation of a resident's central catheter, and failed to ensure linen was properly stored on a hallway linen cart with the potential to affect 18 of 71 residents residing at the facility. (Resident W)Findings include: 1. The infection control binder was reviewed on 9/18/25 at 11:21 a.m. The Infection Preventionist was listed as the Assistant Director of Nursing (ADON). The monthly tracking logs consisted of the following months: April of 2025, May of 2025, June of 2025, July of 2025, and August of 2025. There were no logs to indicate surveillance and monitoring of trends for infections was conducted prior to April of 2025. An interview conducted with the ADON, on 9/19/25 at 11:24 a.m., indicated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-23 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure staff remained at bedside while administration of a narcotic medication to a resident as ordered for 1 of 1 random observation of a resident receiving his medications. (Resident X) Findings include: The clinical record for Resident X was reviewed on 9/19/25 at 3:20 p.m. The diagnoses included, but were not limited to, heart failure. The 9/5/25 Quarterly Minimum Data Set assessment indicated Resident X was cognitively intact. A behavior care plan, dated 4/5/24, indicated Resident X had been witnessed holding pain medication in his hand after observation of placing pill in his mouth and drinking water. The interventions included but were not limited to, nurse to observe resident swallowing medication and not pocketing. A physician's order, dated 4/4/24, indicated the staff were to observe the resident swallowing medication due to pocketing. A physician's order, dated 5/19/25, indicated the resident was to receive 10-325 milligrams of Percocet every six hours. The staff were to crush the medication and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident's call light was within reach for 1 of 2 residents reviewed for call devices in reach. (Resident N)Findings include:The clinical record for Resident N was reviewed on 9/17/25 at 12:30 p.m. Her diagnoses included, but were not limited to, chronic obstructive pulmonary disease, chronic kidney disease, heart failure, and arthritis. The ADL (activities of daily living) care plan, revised 8/18/25, indicated he had an ADL self-care performance deficit related to impaired balance, limited mobility, pain, and shortness of breath, and she would refuse to get out of bed. An intervention was to encourage her to use bell to call for assistance. The 8/29/25 Quarterly MDS (Minimum Data Set) assessment indicated she was moderately cognitively impaired. An observation and interview were conducted with Resident N in her room on 9/17/25 at 12:18 p.m. She was lying in bed. Her call light cord was tied around the right side rail, hanging down the right side of her bed, eight inches from the floor. Resident N…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-23 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents' preferences were honored for 2 of 2 residents reviewed for choices. (Resident T and Resident V) Findings include: 1. The clinical record for Resident V was reviewed on 9/18/25 at 9:30 a.m. The diagnoses for Resident V included, but were not limited to, kidney disease. An Annual 7/18/25 Minimum Data Set (MDS) assessment indicated Resident V was cognitively intact. An interview was conducted with Resident V on 9/18/25 at 10:03 a.m. She indicated the staff have poor communication with the residents. The staff does not know anything about the residents' preferences with care. Resident V had to tell staff how she prefers to be bathed, and how to transfer her in her wheelchair. She reminds them to remove the dirty clothes from her hamper. They just throw wet linen and trash in the hamper with her clothes. Since they do not remove the dirty clothes from the hamper it delays her clothing to be sent to the laundry to be cleaned. She has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-23 · tag F0567 — failed to protect residents' money held by the home — isolatedHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident was able to receive personal funds when requested for 1 of 2 residents reviewed for personal funds. (Resident Z)Findings include: The clinical record for Resident Z was reviewed on 9/17/25 at 11:00 a.m. The diagnoses for Resident Z included, but were not limited to, anxiety. The 8/4/25 Quarterly Minimum Data Set (MDS) assessment indicated Resident Z was cognitively intact. An interview was conducted with Resident Z on 9/17/25 at 11:48 a.m. He indicated he was unable to receive his personal funds from the Business Office when he requested $50.00 a couple of weeks ago. The Business Office Manager (BOM) had indicated she was unable to give him any money. An interview was conducted with the BOM on 9/22/25 at 3:07 p.m. She indicated there was a week, or two, the residents were unable to receive their personal funds. The former Executive Director (ED) had abruptly left employment at the facility. The ED was the signer to the checks for the residents' personal funds. Resident Z requested $50.00 a week or two…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-23 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a homelike environment for 2 of 4 residents reviewed for homelike environment. (Resident BB and Resident 44)Findings include: 1. An observation was conducted of Resident 44's room on 9/18/25 at 9:25 a.m. There was brown splatter along both closet doors. On 9/19/25 at 10:55 a.m., there continued to be brown splatter along both of Resident 44's closet doors. On 9/22/25 at 3:30 p.m., there continued to be brown splatter along both of Resident 44's closet doors. On 9/22/25 at 3:35 p.m., the Assistant Director of Nursing (ADON) went into Resident 44's room and acknowledged the splatter on Resident 44's closet doors. 2. An observation and interview were conducted with Resident BB in his room on 9/22/25 at 10:50 a.m. He indicated his television doesn't work. He could turn the television on but there was no volume. Resident BB took the remote and demonstrated he was able to turn the television on and off and attempted to increase the volume, but the television remained with no sound. Resident BB indicated he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-23 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to timely complete a Significant Change of Status Minimum Data Set (MDS) assessment for a resident who discontinued dialysis services for 1 of 2 residents reviewed for dialysis (Resident 2). Findings include: The clinical record for Resident 2 was reviewed on 9/18/25 at 10:15 a.m. The resident's diagnosis included, but were not limited to, diabetes, anxiety disorder, chronic kidney disease, and acute and chronic respiratory failure. A Quarterly MDS assessment, completed 7/26/25, indicated Resident C was cognitively intact and had received dialysis. A physician's order, dated 7/28/25, indicated she was to receive hemodialysis on Monday, Wednesday, and Friday weekly. During an interview on 9/19/25 at 10:32 a.m., Resident 2 indicated she did not receive dialysis anymore. The doctor stopped her dialysis a couple of months ago. During an interview on 9/19/25 at 11:05 a.m., the Transportation Director indicated she had not taken Resident 2 to or from dialysis since she started working at the facility. The Transportation Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-23 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure care plan meetings were held timely for 1 of 1 resident reviewed for care plan meetings. (Resident N)Findings include:The clinical record for Resident N was reviewed on 9/17/25 at 12:30 p.m. Her diagnoses included, but were not limited to, chronic kidney disease and heart failure. Resident N had the following MDS (Minimum Data Set) Assessments completed: 9/19/24 Admission, 12/27/24 Quarterly, 3/14/25 Quarterly, 6/9/25 Quarterly, and 8/20/25 Quarterly. An interview was conducted with Resident N on 9/17/25 at 12:34 p.m. She indicated she was not having care plan meetings at the facility and was unsure what they were. There were no care plan meeting notes documented in the Miscellaneous or Assessments section of the electronic health record. An interview was conducted with the ED (Executive Director) on 9/22/25 at 1:57 p.m. She indicated they only had verification for two care plan meetings since Resident N's 9/13/24 admission. The last one was held in January of 2025. On 9/22/25 at 1:57 p.m., the ED provided 2 care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure facial hair trimming and nail care was provided for 2 of 6 residents reviewed for Activities of Daily Living. (Residents Q and W) Findings include: 1. The clinical record for Resident W was reviewed on 9/17/25 at 1:00 p.m. The diagnoses included, but were not limited to, heart failure. An Annual Minimum Data Set (MDS) assessment, dated 9/2/25, indicated Resident W was moderately cognitively impaired. An Activity of Daily Living (ADLs) care plan for Resident W, dated 12/14/24, indicated the staff was to during “BATHING: Check nail length and trim and clean on bath day and as necessary.” An observation was conducted of Resident W on 9/17/25 at 2:16 p.m. The resident was sitting in her wheelchair in the dining room. The resident's nails were observed to be long in length and a black substance underneath them. The resident indicated at that time; she would like them trimmed. An observation was conducted of Resident W in bed on 9/18/25 at 9:32 a.m. Resident W's nails were observed long in length. August and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure catheter care was provided and urine outputs were recorded every shift for 2 of 3 residents reviewed for catheter care. (Resident T and Resident 1) Findings include:1. The clinical record for Resident 1 was reviewed on 9/17/25 at 2:30 p.m. The diagnoses for Resident 1 included, but were not limited to, acute kidney failure and sepsis.An admission Minimum Data Set (MDS) assessment, dated 8/21/25, indicated Resident 1 was cognitively intact. A care plan, dated 8/6/25, indicated Resident 1 had an indwelling catheter due to neurogenic bladder. A physician's order, dated 8/6/25, indicated the resident was to have a 16 French Foley (indwelling) catheter. A physician's order, dated 8/6/25, indicated the resident was to have catheter care completed every shift and as needed.The September 2025 Medication and Treatment Administration Records (MAR/TAR) indicated the resident had received catheter care every shift. An interview was conducted with Resident 1 on 9/17/25 at 2:26 p.m. He indicated the staff does not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure oxygen therapy was delivered to a resident, as ordered by the physician, and to ensure a resident who was receiving oxygen therapy had a physician's order for oxygen for 2 of 5 residents reviewed for oxygen therapy. (Resident 2 and Resident 55)Findings include: 1. The clinical record for Resident 2 was reviewed on 9/18/25 at 10:15 a.m. The resident's diagnoses included, but were not limited to, diabetes, anxiety disorder, chronic kidney disease, and respiratory failure. A physician's order, dated 12/20/24, indicated she was to receive oxygen at one liter a minute via nasal cannula each shift. A Quarterly Minimum Data Set (MDS) assessment, completed 7/26/25, indicated Resident C was cognitively intact and received oxygen therapy. During an interview on 9/19/25 at 10:32 a.m., Resident 2 indicated she did not use her oxygen all the time. She wore it mostly at night when she needed it. She hasn't utilized oxygen at all times for a while. She was not wearing oxygen at the time of the interview. On 9/22/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-23 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident with chronic pain and polyosteoarthritis had a care plan to address her pain; administer as needed pain medication timely; and document vital signs and non-pharmacological interventions for as needed pain medication administrations, as ordered, for 2 of 2 residents reviewed for pain. (Resident N and Resident BB)Findings include:1. The clinical record for Resident N was reviewed on 9/17/25 at 12:30 p.m. Her diagnoses included, but were not limited to, chronic pain, polyosteoarthritis, chronic obstructive pulmonary disease, chronic kidney disease, and heart failure. There was no care plan to address Resident N's chronic pain. An interview was conducted with Resident N on 9/17/25 at 12:18 p.m. She indicated she had arthritis in her legs. It hurt to sit in her wheelchair. She wasn't currently in pain, only if she moved. The physician's orders indicated to administer one 25 milligram (mg) tablet of tramadol every eight hours as needed for chronic pain. They indicated, Pain assessment Before and After PRN [as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-23 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident on dialysis received pre/post assessments that included vital signs and obtaining weights that were consistent and documentation of dialysis refusals and confirmed dialysis appointments were included in the electronic health record (EHR) for 1 of 1 resident reviewed for death. (Resident P)Findings include: The clinical record for Resident P was reviewed on 9/22/25 at 9:43 a.m. The diagnoses included, but were not limited to, end stage renal disease, type one diabetes mellitus, epilepsy (seizure disorder), congestive heart failure, noncompliance with other medical treatment, and muscle weakness. A Quarterly Minimum Data Set (MDS) assessment, dated 6/10/25, indicated Resident P received dialysis and was cognitively intact. An Annual MDS assessment, dated 8/27/25, indicated Resident P was cognitively intact and experienced rejection of care behavior. A care plan for dialysis, initiated on 8/28/24 and revised on 9/16/25, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-23 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure ancillary services were consented to and provided timely for 2 of 2 residents reviewed for dental services and 1 of 2 residents reviewed for vision services (Resident T and Resident R). Findings include: 1. The clinical record for Resident T was reviewed on 9/18/25 at 9:30 a.m. The diagnoses for Resident T included, but were not limited to, obstructive and reflux uropathy (any condition that affects urinary tract, kidneys and bladder). Resident T was admitted to the facility on [DATE]. An 8/20/25 Quarterly Minimum Data Set (MDS) assessment indicated Resident T was cognitively intact. An interview was conducted with Resident T on 9/18/25 at 9:37 a.m. She indicated she would like to see an eye doctor and a dentist. She has been asking to see the eye doctor but still had not heard anything. A resident's ancillary consent was provided by the Executive Director on 9/22/25 at 11:26 a.m. It indicated the resident filled out in September she would like…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-23 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and record review, the facility failed to ensure a system of records for facility staff signing-on and signing-off regarding controlled medications being accounted for was maintained regarding 3 of 5 narcotic logs reviewed. (Facility)Findings include: An observation was conducted of three medication carts that contained a narcotic log/binder. Two medication carts were located on Sunset and Shoreline hallways, and the third log was located on the medication cart on the rehabilitation hallway. The following was noted: One cart had a count sheet form dated 9/16/25 to 9/22/25. There were three instances where staff did not sign-in or sign-out from their shift to indicate if there were cards of narcotics added, removed, and/or the total number of narcotic medication cards in the narcotic box of the medication cart. One cart had a count sheet form dated 9/1/25 to 9/22/25. There were seven instances where staff did not sign-in or sign-out from their shift to indicate there were cards of narcotics added, removed, and/or the total number of narcotic medication cards in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-23 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician included rationales for declining pharmacy recommendations for 1 of 5 residents reviewed for unnecessary medications. (Resident 2)Findings include: The clinical record for Resident 2 was reviewed on [DATE] at 10:15 a.m. The resident's diagnoses included, but were not limited to, diabetes, anxiety disorder, chronic kidney disease, and acute and chronic respiratory failure. Physician's orders, dated [DATE], indicated she was to receive atorvastatin calcium 20 milligram (mg); one tablet daily by mouth at bedtime, dicyclomine hydrochloride (antispasmodic) 20 mg by mouth twice daily, and pantoprazole sodium (gastric acid reducer) 20 mg by mouth each morning. A physician's order, dated [DATE], indicated she was to receive trazodone (anti-depressant) 50 mg by mouth at bedtime for insomnia. A physician's order, dated [DATE], indicated she was to receive hydrocodone- acetaminophen (narcotic pain medication) 7.5- 325 mg; one tablet by mouth…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-23 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to administer a resident's medication as ordered that resulted in a resident receiving their medication in an excessive dosage for 1 of 5 residents reviewed for unnecessary medications. (Resident 68) Findings include: The clinical record for Resident 68 was reviewed on 9/23/25 at 9:49 a.m. Her diagnoses included, but were not limited to, insomnia.The physician's orders indicated to administer one 3 mg tablet of melatonin by mouth in the evening for insomnia, effective 1/6/25. There was another order to administer one 3 mg tablet of melatonin by mouth at bedtime for sleep, effective 7/28/24.The September 2025 MAR (medication administration record) indicated she received the 3 mg tablet of Melatonin at 8:00 p.m. and 9:00 p.m. daily, for a total of 6 mg per day. The Assessment/Plan sections of the 8/13/25 and 9/19/25 psychiatry progress notes indicated to continue melatonin 3 mg every evening for sleep disorder.The 8/19/25 pharmacy note to the facility indicated there were two orders for melatonin and to please discontinue one.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-23 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure tube feeding was stopped prior and after an anticonvulsant medication was administered as ordered for 1 of 1 resident reviewed for tube feeding. (Resident 4)Findings include:The clinical record for Resident 4 was reviewed on 9/23/25 at 11:00 a.m. The diagnoses for Resident 4 included, but were not limited to, seizures. A physician's order, dated 5/4/25, indicated the resident was to receive two tablets of 100 milligrams of phenytoin sodium (Dilantin) at 8:00 p.m. A physician's order, dated 7/29/25, indicated the resident was to receive 1.5 Jevity enteral feeding at 75 milliliters an hour for 10 hours a day with 55 milliliters of water flushes. The feeding was scheduled to start at 6:00 p.m. and stopped at 4:00 a.m. The staff were to hold the feeding for two hours before and two hours after the administration of the Dilantin. The order was changed on 9/16/25. A physician's order, dated 9/16/25, indicated the resident was to receive 1.5 Jevity enteral feeding at 65 milliliters an hour for 10 hours a day with 55…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-23 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents medical records were accurately documented for 2 of 5 residents reviewed for unnecessary medications. (Resident V and Resident 2) Findings include: 1. The clinical record for Resident V was reviewed on 9/18/25 at 9:30 a.m. The diagnoses for Resident V included, but were not limited to, kidney disease. A physician's order, dated 7/17/25, indicated Resident V was to receive 150 milligrams of bupropion (antidepressant) in the evenings. The medication was changed on 8/6/25. A physician's order, dated 8/6/25, indicated Resident V was to receive 1.5 tablets, total dosage of 225 milligrams, of bupropion daily. A physician's order, dated 8/25/25, indicated Resident V was to receive 300 milligrams of bupropion daily. The August 2025 Medication Administration Record (MAR) indicated the following days Resident V did receive 1.5 tablets that equaled 225 milligrams of bupropion: 8/10/25, 8/12/25, 8/13/25, 8/15/25, 8/19/25, 8/23/25, and 8/24/25. An interview was conducted with the Executive Director (ED), the Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-23 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure influenza and pneumococcal immunizations were offered and administered upon consent for approval for 3 of 5 residents reviewed for immunizations. (Resident 7, Resident 9, and Resident 35)Findings include: 1. The clinical record for Resident 35 was reviewed on 9/19/25 at 10:30 a.m. A current physician's order, dated 6/25/24, indicated Resident 35 could receive the pneumonia vaccination unless contraindicated. An immunization informed consent document, dated 4/13/25, indicated Resident 35 consented to receive the pneumococcal immunization. The immunization tab within the electronic health record (EHR) indicated the last pneumococcal immunization was historical and last administered on 10/8/1999 as Pneumovax Dose 1. 2. The clinical record for Resident 7 was reviewed on 9/19/25 at 10:40 a.m. The diagnoses included, but were not limited to, asthma. A current physician's order, dated 8/28/25, indicated Resident 7 could receive the pneumonia vaccination and influenza vaccination unless contraindicated. An immunization…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-05 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure floors were clean as evidenced by spillage of unknown substances on the floors for 1 of 5 units and 14 of 14 residents reviewed for environment. (Shoreline Unit, Resident B, Resident C, Resident E, Resident J, Resident M, Resident N, Resident O, Resident P, Resident Q, Resident R, Resident S, Resident T, Resident U, and Resident V). Findings include: An observation was conducted, on 8/4/25 at 10:01 a.m., of the flooring by the nurse's station and Shoreline hallway. Dirt and spots of spillage of an unknown black substance were observed on the flooring in the hallway and adjacent nurse's station. During an interview on 8/4/25 at 10:35 a.m. with Resident G's Representative, he indicated the housekeeping was bad at the facility and the building was dirty. An observation was conducted, on 8/4/25 at 12:23 p.m., of the flooring by the nurse's station and the Shoreline hallway. The flooring appeared dirty with spillage of an unknown black substance.The Director of Nursing (DON) provided documentation of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the residents' right to be free from physical abuse by a resident-to-resident altercation for 2 of 2 residents reviewed for abuse. (Residents CC and Resident J) Findings include: The clinical record for Resident CC was reviewed on 8/5/25 at 10:00 a.m. The diagnoses included, but were not limited to, paranoid schizophrenia. A care plan, dated 3/30/25, indicated Resident CC had a behavior of being obsessive compulsive. The interventions included, but were not limited to, Intervene as necessary to protect the rights and safety of others. Approach/Speak in a calm manner. Divert attention. Remove from situation and take to alternate location as needed.A care plan, dated 4/3/25, indicated the resident had difficulties with changes. The clinical record for Resident J was reviewed on 8/5/25 at 10:15 a.m. The diagnoses included, but were not limited to, schizoaffective disorder and bipolar disorder.A care plan, dated 7/9/25 with revision date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to timely report an allegation of missing funds to the Indiana Department of Health for 1 of 4 residents reviewed for misappropriation. (Resident C)Findings include: The clinical record for Resident C was reviewed on 8/4/25 at 10:00 a.m. The diagnoses included, but were not limited to, cognitive communication deficit. A Quarterly Minimum Data Set assessment, dated 7/4/25, indicated Resident C was moderately cognitively impaired. A list of grievances for the month of June and July of 2025 was provided by the Executive Director (ED) on 8/4/25 at 10:15 a.m. Resident C was not listed on the list for missing items or funds.During an interview on 8/4/25 at 2:40 p.m., Resident C's Representative indicated he brought $80.00 into the facility and gave it to the previous Business Office Manager (BOM) over Easter weekend in April, and the money was put into a safe. He indicated the current BOM did not know where the funds were after he inquired about them later in April and was not aware of any money being held in the safe.On 8/4/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-05 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the disposition of a resident's Percocet (oxycodone-acetaminophen) medication was handled securely; which included ensuring staff were implementing accurate monitoring, tracking and timely destroying a not needed narcotic medication. This resulted in the facility missing 44 white tablets of 10-325 milligram tablets of Percocet medication for 1 of 4 residents reviewed for narcotic medications. (Resident L) Findings include: The clinical record for Resident L was reviewed on 8/4/25 at 1:00 p.m. The diagnoses included, but were not limited to, osteoarthritis. A physician's order, dated 5/19/25, indicated Resident L was to receive 10-325 milligrams of Percocet every six hours. A pharmacy delivery form, dated 7/14/25, indicated delivery of 56 tablets of 10-325 milligrams of Percocet for Resident L. There was a written note on the form indicated, resending yellow. A reportable incident to the Indiana Department of Health, dated 7/21/25, indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to perform post fall assessments timely, obtain blood sugar readings and administer insulin as ordered by the physician, and timely update physician's orders for a diabetic foot ulcer for 1 of 3 residents reviewed for falls and 2 of 3 residents reviewed for medication administration. (Resident B, Resident F, and Resident H)Findings include: 1. The clinical record for Resident B was reviewed on 7/16/25 at 11:00 a.m. The diagnoses included, but were not limited to, encephalopathy (brain dysfunction) and heart failure. An Annual Minimum Data Set (MDS) assessment, completed 3/14/25, indicated Resident B was cognitively impaired. A nursing progress note, dated 3/11/25 at 11:44 p.m., indicated Resident B had sustained a fall. “Resident had a fall this shift in bedroom, CNA [Certified Nurse Aide] was doing her rounds when resident was found laying on his belly with right foot tangled in sheet. When asked [what happened] resident stated he was trying to get something off the floor. Floor was clear. CNA had last seen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-18 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to obtain laboratory services timely for 1 of 3 residents reviewed for falls. (Resident B)Findings include: The clinical record for Resident B was reviewed on 7/16/25 at 11:00 a.m. The diagnoses included, but were not limited to, encephalopathy (brain dysfunction) and heart failure. An Annual Minimum Data Set (MDS) assessment, completed 3/14/25, indicated Resident B was cognitively impaired. A progress note, dated 3/16/25 at 5:53 a.m., indicated Resident B was experiencing signs and symptoms of confusion and restlessness. A progress note, dated 3/16/25 at 6:31 a.m., indicated nursing staff had received new orders for STAT (immediate) laboratory testing from the on-call Nurse Practitioner/Physician. Laboratory testing ordered included a complete blood count (CBC) and complete metabolic panel (CMP). A physician's order, initiated on 3/16/25, indicated to obtain a CBC and CMP STAT for altered mental status. The clinical record for Resident B did not contain laboratory results for the CBC and CMP ordered on 3/16/25. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident's fall, notification of physician of the fall, and notification of the responsible party of the fall were documented in the clinical record for 1 of 3 residents reviewed for falls (Resident H).Findings include: The clinical record for Resident H was reviewed on 7/16/25 at 2:10 p.m. The diagnoses included, but were not limited to, diabetes with foot ulcer, repeated falls, and dementia.An admission Minimum Data Set (MDS) assessment, completed 5/8/25, indicated he was severely cognitively impaired. He required substantial assistance with bathing, lower body dressing, and donning and doffing footwear. A care plan, last revised 7/1/25, indicated Resident H had an actual fall with minor injury due to poor balance. The goal was for him to resume usual activities without further incident. The interventions included, but were not limited to, monitor, document and report as needed for 72-hours to the physician regarding signs and symptoms of pain, bruises, and changes in mental status. On 7/17/25 at 1:50 p.m., the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-12 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the disposition of a resident's oxycodone-acetaminophen medication that had been delivered by pharmacy was handled and stored securely; resulting in missing 60 tablets of a resident's narcotic medication for 1 of 4 residents reviewed for medication reconciliation. (Resident B) Findings include: The clinical record for Resident B was reviewed on 6/11/25 at 2:00 p.m. The diagnoses included, but were not limited to, stroke, heart disease, and kidney disease. A physician's order, dated 1/1/25, indicated Resident B was to receive oxycodone-acetaminophen (narcotic pain medication; also known as Percocet) 10-325 milligrams (mg) every four hours as needed for pain. A pharmacy control drug record, dated 1/17/25, indicated, on 2/18/25 at 4:32 p.m., Resident B had 29 tablets remaining in a medication bubble card of the 10-325 milligrams of oxycodone-acetaminophen. A pharmacy delivery form, dated 2/19/25 at 10:15 a.m., indicated Registered Nurse (RN) 2 had received the pharmacy delivery that morning of 60 tablets of 10-325…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-09-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the kitchen was maintained clean and in good repair; the food was stored with a label and dated; the water temperatures were monitored for the dishwasher; and the kitchen staff did not store personal drinks in the walk-in-refrigerator. This had a potential to affect 52 of 53 residents that consume food from the kitchen. Findings include: An observation was made of the kitchen on 9/9/24 at 7:18 p.m. The dishwasher area and the dry storage area flooring tiles were observed cracked and broken. The wall behind the dishwasher and in the back of the oven had a yellow substance dripping down the wall. During the tour, Dietary Aide (DA) 2 was observed running the dishwasher. The dishwasher was running three times, and each time the rinse cycle had reached 165 degrees Fahrenheit (F). A manufacture plate on the dishwasher indicated the wash cycle should reach 150 degrees F, and the rinse cycle should reach 180 degrees F. DA 2 indicated he doesn't look at the gauges while he was running the dishwasher. After, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-09-13 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement an antibiotic stewardship program to ensure infections involving antibiotic usage in the facility were tracked and monitored. This had a potential to affect 53 of 53 residents that reside in the facility. Findings include: The antibiotic stewardship binder was provided by the Director of Nursing (DON) on 9/13/24 at 9:00 a.m. It included the facility's monthly tracking and monitoring of residents' infections that had utilized antibiotics. The binder did not include monthly tracking from January 2024 through May 2024 to indicate the facility was tracking or monitoring the residents' antibiotic usage. The months of June 2024, July 2024, and August 2024's antibiotic tracking sheets did not include the infection the resident had nor a method of tracking locations where the residents' with an infection were located throughout the facility. An interview was conducted with the Regional Nurse Consultant (RNC) on 9/13/24 at 10:00 a.m. He indicated the building had changed corporations in March of 2024. Unfortunately, he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure an insulin flex pen was primed prior to administration of an insulin dosage for 1 of 3 residents observed for medication administration. (Resident 104) Findings include: The clinical record for Resident 104 was reviewed on 9/10/24 at 11:00 a.m. The diagnoses included, but were not limited to, type 1 diabetes mellitus. A physician order, dated 8/24/24, indicated the resident was to receive 8 units of Humulin N insulin (intermediate acting insulin) twice a day. An observation was made of Resident 104's medication administration with Licensed Practical Nurse (LPN) 3 on 9/9/24 at 8:27 p.m. LPN 3 was observed preparing the resident's 8 units of Humulin N insulin utilizing an insulin flex pen. LPN 3 used the dosage knob on the flex pen to dial up 8 units of insulin. LPN 3 entered the resident's room and administered the 8 units of insulin to the resident. There was no observation of priming the flex pen prior to dialing up the 8 unit dosage the resident was to receive. An interview was conducted with LPN 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-13 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to timely develop and implement an individualized behavior plan of care for 1 of 1 resident reviewed for behaviors (Resident 15). Findings include: The clinical record for Resident 15 was reviewed on 9/10/24 at 1:52 p.m. The diagnoses included, but were not limited to, dementia, stroke, aphasia (decreased ability to express and understand language), major depressive disorder with psychotic symptoms. He was admitted to the facility from a psychiatric hospital on 8/5/24. A physician's order, dated 8/5/24, indicated he was to receive quetiapine (anti-psychotic medication) 100 milligrams (mg) three times daily. A physician's order, dated 8/5/24, indicated he was to receive divalproex sodium (seizure medication and mood stabilizer) delayed release tablet 500 mg twice daily. A physician's order, dated 8/5/24, indicated Resident 15 exhibited a target behavior. Each shift was to chart the number of episodes the targeted behavior had occurred,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-13 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident's blood pressure was within the parameter to administer midodrine (a medication to treat low blood pressure) for 1 of 5 residents reviewed for unnecessary medications. (Resident 16) Findings include: The clinical record for Resident 16 was reviewed on 9/12/24 at 11:30 a.m. The diagnoses included, but were not limited to, hypertension (high blood pressure). A physician order, dated 8/28/24, indicated the resident was to receive 5 milligrams of midodrine twice a day for hypotension (low blood pressure). The staff was to hold the medication if the resident's systolic blood pressure (pressure your blood is pushing against your artery walls when the heart beats/first number of blood pressure) was greater than 110. The September 2024 Medication Administration Record (MAR) indicated the resident's midodrine medication was administered in the mornings and nightly, on 9/1/24, through the morning of 9/12/24. The MAR did not include blood pressure readings obtained prior to administration of the midodrine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure enhanced barrier precautions were implemented during a wound dressing change for 1 of 2 residents observed for pressure ulcers. (Resident 25) Findings include: The clinical record for Resident 25 was reviewed on 9/11/24 at 11:20 a.m. The diagnoses included, but were not limited to, type 2 diabetes mellitus. A care plan, dated 8/19/24, indicated the resident was in enhanced barrier precautions related to a wound. A care plan, dated 5/9/24, indicated the resident's right ankle had a diabetic ulcer. A physician order, dated 8/14/24, indicated the resident's right ankle wound was to be cleansed with Dakins (antiseptic solution), apply Santyl (ointment that removes dead tissue from wounds) and calcium alginate (dressing for wounds), and cover with a gauze dressing twice a day. An observation was conducted of a wound dressing change to Resident 25 with the Director of Nursing (DON) and License Practical Nurse (LPN) 1 on 9/11/24 at 2:11 p.m. LPN 1 and the DON utilized hand hygiene and donned gloves prior to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure treatment changes for a pressure ulcer were implemented for Residents B and C and ensure a treatment for an identified pressure ulcer was initiated for Resident C. Findings include: 1. The clinical record for Resident B was reviewed on 2/10/24 at 7:15 p.m. The diagnoses included, but were not limited to, malnutrition, congestive heart failure, asthma, seizures, and atrial fibrillation. A physician order, dated 1/18/24, indicated to cleanse coccyx with wound cleanser, pat dry, apply medihoney and cover with bordered foam daily. A wound progress note, dated 1/24/24, indicated a stage 3 pressure ulcer to the coccyx that was identified on 12/20/23. The plan was to cleanse the coccyx with 1/4 strength Dakins solution, apply medihoney to promote autolytic debridement, cover with a foam dressing daily and as needed. The additional instructions included, but were not limited to, .Ensure dressing changed per RX [physician orders] to promote maximum efficacy The electronic treatment administration record (ETAR), January 2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-29 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to properly store foods in the kitchen. This affected 38 of 41 residents in the facility who eat food from the kitchen. Findings include: A tour of the kitchen and interview was conducted with the Dietician on 9/26/23 at 11:00 a.m. During the tour, the clean dish racks were observed. There was an open, half bottle of water and an open sandwich bag containing small candies and suckers on one of the shelves next to clean dishes. The dietician indicated the bag of candy and water bottle were not supposed to be there. The dietician removed the bag of candy and water bottle from the shelf and placed it elsewhere in another part of the kitchen. During the tour the dry storage room was observed. There was an open bottle of lemon juice with 2/3 of the contents remaining on a shelf. The label on the bottle indicated to refrigerate after opening. The dietician indicated there was some lemon juice missing, so it needed tossed out. The dietician removed the lemon juice from the shelf. During the tour, a counter near the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure grievances were addressed and followed up timely for 1 of 1 residents reviewed for grievances and 12 of 12 residents attended in a resident council meeting. (Residents' 3, 7, 8, 9, 14, 18, 19, 23, 25, 31, 32, 39) Findings include: 1. The clinical record for Resident 39 was reviewed on 9/27/23 at 11:00 a.m. The resident's diagnosis included, but was not limited to, stroke. Resident 39 was admitted to facility on 7/21/23. An interview was conducted with Resident 39 and Family Friend 22 on 9/27/23 at 11:06 a.m. They indicated Resident 39 was missing 2 blankets since admission on [DATE]. The first blanket that had been brought in on admission was sent to laundry and never has returned. A second blanket was brought in and sent to laundry and it also has not been returned. The resident was on his third blanket. After discussion with the former Administrator about the missing blankets he reported the laundry supervisor was on medical leave, and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain documentation of a thorough investigation for 1 of 1 resident reviewed for abuse. (Resident 41) Findings include: The clinical record for Resident 41 was reviewed on 9/27/23 at 3:07 p.m. Her diagnoses included, but were not limited to, chronic obstructive pulmonary disease, fibromyalgia, and major depressive disorder. She discharged from the facility on 6/27/23. On 9/27/23 at 11:40 a.m., the DON (Director of Nursing) provided the 5/26/23 reportable incident report for Resident 41. It read, Brief Description of Incident .[Name of Resident 41] stated that a staff member was tired the other day. And that we were all tired the other day. [Name of Resident 41] stated that they all looked a little tired. This morning [name of Resident 41] was asleep in her room. A female entered her room. [Name of Resident 41] was not able to identify her, and this person was verbally coming at [name of Resident 41.] [Name of Resident 41] stated that she has a history of being abused while she is asleep. [Name of Resident 41] stated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a care plan was initiated for a resident who was totally dependent on the assistance of others for ADL (Activities of Daily Living) care for 1 of 16 care plans reviewed. (Resident 12) Findings include: The clinical record for Resident 12 was reviewed on 9/28/23 at 11:31 a.m. Resident 12's diagnoses included, but not limited to, hemiplegia (paralysis of one side of body), diabetes type II, anxiety, and aphasia (loss of ability to understand or express speech) Resident 12's quarterly MDS (Minimum Data Set) dated 8/6/23 indicated, she required extensive assistance of two persons for bed mobility; totally dependent on assistance of two persons for transfers, toileting, and bathing; and totally dependent on assistance of one person for personal hygiene. Resident 12's Care Plan initiated on 5/4/23 and last revised on 8/17/23 did not contain a care plan related to her total dependence for ADL care nor any interventions with the specific care and services that would be implemented. An interview with MDSC (Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-29 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure care plan meetings were conducted for 1 of 1 residents reviewed for care plan meetings. (Resident 26) Findings include: The clinical record for Resident 26 was reviewed on 9/26/23 at 12:00 p.m. The resident's diagnosis included, but was not limited to, Autistic disorder. A Quarterly MDS (Minimum Data Set) assessment dated [DATE] indicated Resident 26 was moderately cognitively impaired. A care plan meeting dated 4/13/23 indicated the social worker and family attended the care plan meeting that day. An interview was conducted with Resident 26 on 9/26/23 at 12:03 p.m. He indicated he has not had a care plan meeting in a long time. An interview was conducted with the Social Services Director on 9/28/23 at 11:06 a.m. She indicated the resident's last care plan meeting was conducted in April 2023. He should have had a care plan meeting after the quarterly July 2023 MDS. 3.1-35(d)(2)(B)
- Potential for harm · Dcited before2023-09-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the necessary services to maintain good grooming and personal hygiene for a resident who was unable to carry out activities of daily living by not ensuring twice weekly showers/complete bed baths for 2 of 3 residents and at least weekly hair washing for 1 of 3 residents reviewed for activities of daily living (ADLs). (Residents 12 and 26 ) Findings include: 1. The clinical record for Resident 12 was reviewed on 9/28/23 at 11:31 a.m. Resident 12's diagnoses included, but not limited to, hemiplegia (paralysis of one side of body), diabetes type II, anxiety, and aphasia (loss of ability to understand or express speech) Resident 12's quarterly MDS (Minimum Data Set) dated 8/6/23 indicated, she required extensive assistance of two persons for bed mobility; totally dependent on assistance of two persons for transfers, toileting, and bathing; and totally dependent on assistance of one person for personal hygiene. An interview with Resident 12's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-29 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure accurate documentation of a resident's MAR (medication administration record) for 1 of 1 resident reviewed for hospice (Resident D) and 2 of 6 residents reveiwed for unnecessary medications (Resident 23 and Resident 32). Findings include: 1. The clinical record for Resident D was reviewed on 9/26/23 at 12:20 p.m. His diagnoses included, but were not limited to, delusional disorder and dyskinesia. He was admitted to the facility on [DATE] and to hospice services on 3/10/23. An interview was conducted with Family Member 6 on 9/28/23 at 5:48 p.m. He indicated he was Resident D's Medical POA (power of attorney.) Hospice Nurse 7 called him to inform him a nurse from the facility had contacted her about discontinuing one of his medications. He had a meeting with Hospice Nurse 7 and the facility's Wound Nurse at the facility on Monday, 9/25/23, to discuss it. Family Member 6 questioned why the discontinuation of the medication was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-29 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to coordinate the provision of a medication with hospice to ensure administration, as ordered, for 1 of 1 resident reviewed for hospice. (Resident D) Findings include: The clinical record for Resident D was reviewed on 9/26/23 at 12:20 p.m. His diagnoses included, but were not limited to, delusional disorder and dyskinesia. He was admitted to the facility on [DATE] and to hospice services on 3/10/23. The 3/22/23 hospice care plan, revised 9/8/23, indicated the goal was for resident's comfort to be maintained through the review date. An interview was conducted with Family Member 6 on 9/28/23 at 5:48 p.m. He indicated he was Resident D's Medical POA (power of attorney.) Hospice Nurse 7 called him to inform him a nurse from the facility had contacted her about discontinuing one of his medications. He had a meeting with Hospice Nurse 7 and the facility's Wound Nurse at the facility on Monday, 9/25/23, to discuss it. Family Member 6 questioned why…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-29 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure infection control was maintained during tracheostomy care for 1 of 1 residents reviewed for tracheostomy (artificial airway in neck) (Resident 14); and maintain an infection prevention and control program by staff touching the insides of medication cups, not performing hand hygiene at appropriate times, mixing contents of a medication cup with a gloved finger for 1 of 4 reviewed for medication administration (Resident 12). Findings include: 1. The clinical record for Resident 14 was reviewed on 9/26/23 at 11:55 a.m. The resident's diagnosis included, but was not limited to, tracheostomy. An observation was made with Registered Nurse (RN) 2 and License Practical Nurse (LPN) 1 providing tracheostomy care for Resident 14 on 9/29/23 at 11:09 a.m. During the care, RN 2 was observed donning sterile gloves. She indicated her left hand would be non-sterile and her right hand would be sterile during the procedure. Using her left sterile hand, RN 2 removed the resident's inner cannula of her tracheostomy and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-29 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a safe comfortable environment for 2 of 4 resident rooms reviewed for environment and 1 of 2 facility dryers reviewed for environment. (Resident 5 and 26). Findings include: On 9/26/23 at 11:38 a.m., Resident 5's room was observed. The wall by the Resident 5's bed was marred and the paint was chipped. Resident 5 indicated the wall had been that way for a while. On 9/26/23 at 12:07 p.m., Resident 26's room was observed. The walls of the room had multiple areas of chipped paint. On 9/29/23 at 1:50 p.m., environmental tour of the facility was conducted the DM (Director of Maintenance). Resident 5's room was observed with the DM who indicated the wall by Resident 5's bed was scrapped and had missing paint due to the bed scrapping against the wall and should be repainted. Resident 26's room was observed with the DM, who indicated that Resident 26's room did have multiple areas of chipped pain and should be repainted. During the environmental round the laundry area of the facility was observed. The DM was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-09-29 · tag F0607 — failed to have anti-abuse policies — widespreadDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have written procedures for investigating abuse, neglect, misappropriation, and exploitation that included providing complete and thorough documentation of the investigation. This affected 41 of 41 residents in the facility. Findings include: The clinical record for Resident 41 was reviewed on 9/27/23 at 3:07 p.m. Her diagnoses included, but were not limited to, chronic obstructive pulmonary disease, fibromyalgia, and major depressive disorder. She discharged from the facility on 6/27/23. On 9/27/23 at 11:40 a.m., the DON (Director of Nursing) provided the 5/26/23 reportable incident report for Resident 41. It read, Brief Description of Incident .[Name of Resident 41] stated that a staff member was tired the other day. And that we were all tired the other day. [Name of Resident 41] stated that they all looked a little tired. This morning [name of Resident 41] was asleep in her room. A female entered her room. [Name of Resident 41] was not able to identify her, and this person was verbally coming at [name of Resident 41.]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-09-29 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to accurately post the actual hours worked by direct care staff with the potential to affect 41 of 41 residents residing at the facility. Findings include: On 9/29/23 at 10:53 a.m., the Director of Nursing provided the Direct Care Staffing Postings for June 23, 24, and 25, 2023 which indicated there were no Registered Nursing hours that were worked on those dates. On 9/29/23 at 10:53 a.m., the Director of Nursing provided the daily schedules as worked for June 23, 24, and 25, 2023 which indicated the following: 6/23/23-2 Registered Nurses had provided direct patient care on the day shift and 1 Registered Nurse had provided direct patient care on the evening shift. 6/24/23- 1 Registered Nurse had provided direct patient care on the day shift and 1 Registered Nurse had provided direct patient care on the evening shift. 6/25/23 -1 Registered Nurse had provided direct patient care on the day shift and1 Registered Nurse had provided direct patient care on the evening shift. During an interview on 9/29/23 at 11:26 a.m., the Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record. 1 Medicare payment denial on record.
- Medicare payment denial — starting 2025-10-22 for 18 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| 7630 E 86TH STREET IN LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | since 03/01/2024 |
| FRONTIER REALTY INVESTORS LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | since 03/01/2024 |
| GIBRALTAR TRUST | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | since 03/01/2024 |
| SCOOPER REALTY, LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | since 03/01/2024 |
| WINDSOR SQUARE REALTY, LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | since 03/01/2024 |
| ENGELS, ERIN | Individual | 5% OR GREATER MORTGAGE INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; TRUSTEE OF THE SNF | since 10/12/2012 |
| OREGON REALTY, LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | since 03/01/2024 |
| FENOUGHTY, DEANNA | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF | since 07/10/2023 |
| GENTRY, MARK | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; TRUSTEE OF THE SNF | since 01/12/2022 |
| STARKEY, TYLER | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; TRUSTEE OF THE SNF | since 08/01/2020 |
| WAITE, JOHN | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; TRUSTEE OF THE SNF | since 08/01/2020 |
| WHICKER, TIMOTHY | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; TRUSTEE OF THE SNF | since 01/12/2022 |
| AZALEA INVESTORS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/01/2024 |
| CASTLETON CARE CENTER, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/01/2024 |
| CROSSROADS SENIOR LIVING GROUP LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/01/2024 |
| FORVIS MAZARS LLP | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2023 |
| LTC CONSULTING SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/01/2024 |
| OPCO CA SKILLED MGMT INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/01/2024 |
| PEASE BELL CPAS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/14/2018 |
| GARETZ, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/01/2024 |
| JOHNSON, ANITA | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 01/09/2026 |
| KAPLAN, MOSHA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/01/2024 |
| PIKE, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/01/2024 |
| GURWITZ, SOLOMON | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 02/20/2026 |
| KAPLAN, ESTHER | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 04/08/2026 |
| STERNSHEIN, JENNIFER | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 02/20/2026 |
| UNGER, JEFFREY | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 02/20/2026 |
| ZIMMERMAN, CAROLINE | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 02/20/2026 |
| ESDOV INVESTMENTS LLC | Organization | ADP OF THE SNF | since 03/01/2024 |
| JUBILEE MASTER HOLDINGS LLC | Organization | ADP OF THE SNF | since 03/01/2024 |
| MAGNOLIA REALTY, LLC | Organization | ADP OF THE SNF | since 03/01/2024 |
| MILLENNIAL ACQUISITIONS, LLC | Organization | ADP OF THE SNF | since 03/01/2024 |
| OPCO IN SKILLED MGMT LLC | Organization | ADP OF THE SNF | since 03/01/2024 |
CMS files one row per role, so the 63 rows in the source record cover these 33 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
18 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $504K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155245. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.