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Cardinal Care Strategies

4600 E Jackson St, Muncie, IN 47303 · For profit - Corporation · 104 certified beds · (765) 282-1416 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Flagged for abuseResident-funds citation (F0570)Behavioral-health or dementia-care citations — no harm found (F0740, F0744, F0758)3 immediate-jeopardy citations1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0603, F0609, F0610) — most recent May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0570)
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (99%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4870 E Jackson St · (765) 284-7277 · Call to confirm hours
Pharmacy
Walgreens2.8 mi
400 E Memorial Dr · (765) 284-3933 · Call to confirm hours
Grocery
125 E Main St · (765) 288-3775 · Call to confirm hours
Park
3100 E Manor St · (765) 747-4858 · Typically dawn to dusk
Place of worship
301 N Eastwood Ave · (765) 284-9405

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased28.1%11.0%15.4%worse
Long-stay residents who lose too much weight4.1%5.5%5.4%better
Long-stay residents with a catheter left in their bladder1.7%0.4%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection2.4%1.1%2.0%worse
Long-stay residents with depressive symptoms7.3%25.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.4%3.9%3.3%better
Long-stay residents whose ability to walk worsened24.4%11.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication35.2%23.5%18.9%worse
Long-stay residents given the seasonal flu vaccine97.5%95.4%95.3%typical
Long-stay residents with pressure ulcers5.4%3.6%4.7%worse
Long-stay residents with worsening bladder/bowel control30.5%23.3%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table55.1%13.6%17.1%check this — see note marked dagger below the table
Short-stay residents who newly got an antipsychotic medication12.8%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine56.2%79.0%79.4%worse
Short-stay residents rehospitalized after admission38.7%22.2%22.6%worse
Short-stay residents with an outpatient ER visit5.3%10.8%12.0%better
Long-stay hospitalizations per 1,000 resident days2.771.611.67worse
Long-stay outpatient ER visits per 1,000 resident days1.551.441.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

11.6%U.S. median 10.7%
Went back to hospital
0.22U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 27% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.6%CMS range 7.5–18.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified91.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened8.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.971.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.43
RN hours/ resident / day
0.70
LPN hours/ resident / day
3.14
Aide hours/ resident / day
4.27
Total nurse hours/ resident / day
0.24
RN hoursweekends
98.7%
Total nursing turnover
100.0%
RN turnover

How full it usually is: this home is certified for 104 beds and averages 74.8 residents a day — about 72% occupied, or roughly 29 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.27 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.14 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.96 hrs/resident/day on weekends vs 4.40 on weekdays — 10% thinner on weekends. RN hours go from 0.50 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 99% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2026-01-09)
5
at the previous standard inspection (2024-12-17)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

57 citations, most serious first. The 13 most serious are shown; the remaining 44 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-12-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent resident to resident sexual abuse of two cognitively impaired residents (Residents F and B) by Resident C, who was cognitively intact with intellectual disabilities, for 2 of 5 residents reviewed for abuse. Resident F was found sitting on Resident C's bed while Resident C had his pants down while seated on the bed, exposing his erect penis and Resident F was observed with saliva on his face and mouth. Later the same day, Resident B was found in his bed with feces and blood on his shirt and incontinence brief, with his brief disheveled, and Resident C was in the same room performing self-gratification of his rectum, with feces and blood on his hands. Resident B indicated to police that Resident C had manipulated his own penis while doing the same to Resident B's penis.The immediate jeopardy began on December 6, 2025 when the facility failed to prevent resident sexual abuse of two cognitively impaired residents by another resident who was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-12-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of resident-to-resident sexual abuse immediately to the Administrator to facilitate protection from further abuse when a cognitively impaired resident (Resident F) was found on the bed of another resident (Resident C) who was exposing his erect penis and Resident F was observed with saliva over his face and mouth for 2 of 5 residents reviewed for abuse (Residents F and B). The facility failed to report the allegation to the State Agency once the Administrator was made aware of the allegations. The facility also failed to accurately report an additional allegation of resident-to-resident sexual abuse later the same day when Resident B was found with feces and blood on his shirt and brief while Resident C was in the same room performing self-gratification of his rectum. Resident B was found in his bed with feces and blood on his shirt and incontinence brief, with his brief disheveled, and Resident C was in the same room performing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-12-12 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate investigative protocols and protective interventions for allegations of resident-to-resident sexual abuse for 2 of 5 residents reviewed for abuse (Residents F and B) by Resident C when Resident F was found on the bed of Resident C, who was exposing his erect penis while Resident F was observed with saliva over his face and mouth and when Resident B was found with feces and blood on his shirt and brief while Resident C was in the same room performing self-gratification of his rectum later the same day. Resident B indicated to police that Resident C had manipulated his own penis while doing the same to Resident B's penis.The immediate jeopardy began on December 6, 2025 when the facility failed to immediately implement facility policy and protocols to investigate allegations of sexual abuse of two cognitively impaired residents by another resident who was cognitively intact with intellectual disabilities. The Administrator and Director of Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-13 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure actions were taken to prevent further abuse, when a staff member left a resident with the alleged perpetrator after witnessing an alleged act of resident to resident abuse (Residents B and C) and failed to complete a thorough investigation according to the facility's policy following an allegation of resident to resident sexual abuse for 1 of 2 incidents reviewed for abuse. (Residents B and C)Findings include:On 5/12/26 at 11:31 a.m., Resident B sat in her wheelchair in her room with her television on. She indicated, a few days ago, she invited Resident C to her room to talk as friends. He came into her room, shut her door, removed her incontinence brief, and put his finger in her vagina. She was not comfortable with his actions. She yelled out for him to stop and one of the staff members came into her room. She did not want him to do that to her. She felt safe in the facility.A facility investigation file, observed on the conference room table on 5/12/26 at 11:49 a.m., contained Resident B's face sheet, orders,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a physical assessment was completed for a resident following an allegation of resident to resident sexual abuse for 1 of 4 residents reviewed for abuse. (Resident B)Findings include:On 5/12/26 at 10:44 a.m., Resident B was observed participating in an activity in the activity room.On 5/12/26 at 11:31 a.m., Resident B sat in her wheelchair in her room with her television on. She indicated, a few days ago, she invited Resident C to her room to talk as friends. He came into her room, shut her door, removed her incontinence brief, and put his finger in her vagina. She was not comfortable with his actions. She yelled out for him to stop and one of the staff members came into her room. She did not want him to do that to her. She felt safe in the facility.A facility investigation file, observed on the conference room table on 5/12/26 at 11:49 a.m., included Resident B's face sheet, orders, care plans, a social service progress note dated 5/11/26 at 11:45 a.m., and Resident C's face sheet, care plan, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-22 · tag F0603 — failed to not confine residents against their will — pattern
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were free from involuntary seclusion when two units were locked and secured (200 and 300 halls) without authorization from the State Agency (Indiana Department of Health) and failed to identify individual needs for specialized programming requiring a secured unit for 4 of 4 residents reviewed for involuntary seclusion. (Residents C, D, G, and J) Findings include:During a random observation, on 4/20/26 at 10:15 a.m., the double doors at the entrance to the 200 Hall were closed and locked. The door was locked in a manner requiring a code to be entered in order to enter or leave the unit. A keypad lock was located on the wall beside the doors. The keypad would unlock the door when a code was entered. The entrance code was not posted near the doors. There were no other unlocked doors allowing access to the 200 Hall unit. Inside the 200 Hall was a nursing station and lounge. Adjoining the lounge was a closed unlocked set of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-22 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to protect a resident's right to be free from verbal abuse from a staff member in the form of threats of physical violence for 1 of 4 residents reviewed for abuse. (Resident C) Findings include: Resident C's clinical record was reviewed on 4/20/26 at 12:46 p.m. Current diagnoses included bipolar disorder-depression-severe with psychotic features, borderline personality disorder, and anxiety. A 1/26/26, quarterly, Minimum Data Set (MDS) Assessment indicated the resident was cognitively intact, had mild depression symptoms, and had displayed no maladaptive behaviors during the assessment period, which included wandering/elopement attempts.The resident had a current, 3/23/26, care plan problem/need regarding exhibits behavior indicators as evidence by demanding staff. Approaches to this need included address wants and needs in a timely manner and Provide resident with support and reassurance. The resident had a current, 11/25/25, care plan problem/need of being at risk for decline in psychosocial wellbeing secondary to past…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-01-09 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, intervew, and record review, the facility failed to ensure menus were followed in order to ensure accurate portion size for entrees served. This deficient practice had the potential to impact 81 of 81 residents, who recieved meals prepared by the facility. Findings include: During a lunch meal service observation on 1/5/26 from 11:25 a.m. to 11:37 a.m., [NAME] 16 was observed scooping a 4-ounce portion of beef and noodles and placing it on nine meal trays. During an interview on 1/05/2026 at11:37 a.m., [NAME] 16 indicated the nine resident meal trays she had served, and the staff had placed on the meal cart, were ready for meal service and no additional items were needed for service. She indicated she had served 4 ounces of beef and noodles on each of the meal trays. During an observation and interview with the Dietary Manager on 1/5/2026 at 11:38 a.m., the Dietary Manager reviewed the menu and portion size guide and indicated all resident should have been served an 8-ounce (1 cup) serving of beef and noodles. She indicated an additional 4 ounces of beef and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-09 · tag F0570 — pattern
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a surety bond which covered the total amount of resident funds. This deficient practice had the potential to impact 71 of 71 residents who had their funds managed by the facility. Findings include:During a review of resident funds with the Business Office Manager (BOM) on 1/9/26 at 9:27 a.m., she provided a list of residents for whom the facility managed funds, the last months bank statement, and a copy of the surety bond.The 1/8/26, Trial Balance report provided by the BOM on 11/9/26 at 9:27 a.m., indicated the facility managed resident funds for 71 residents.The current, 1/4/22, Surety Bond policy, provided by the BOM on 1/9/26 at 9:27 a.m., indicated the resident funds account was ensured for $80,000.00 (eighty thousand dollars). The Business Checking With Interest Account Statement, for the period of 11/29/25 to 12/31/25, provided by the BOM on 1/9/26 at 9:27 a.m., indicated the ledger balance on three occasions exceeded $80,000.00 dollars as follows:12/3/25 $116,270.81 ($36,270.81 an excess of $80,000)12/4/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-09 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure medications were stored securely without loose pills for 2 of 4 medication carts reviewed. (100 East and 100 West) Findings include:During an observation of the 100 East medication cart with QMA 10 on 1/7/26 at 8:43 a.m., one yellow ovate pill inscribed with H125 and one white ovate pill inscribed with L612 were found in the 3rd drawer on the right-hand side. A white circle pill with no visible marking was found in the 2nd drawer on the right-hand side. During a concurrent interview QMA 10 indicated no loose pills should have been found in the medication cart. During an observation of the 100 [NAME] medication cart with LPN 9 on 1/8/26 at 8:23 a.m., one white circular pill inscribed with RE22 was found in the 2nd drawer on the right-hand side. Two yellow circular pills inscribed with L20 were found in the 3rd drawer on the right-hand side. During an interview at the time of the observation, LPN 9 indicated no loose pills should have been found in the medication cart. Any loose pills found should have been discarded…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-09 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide notice of a roommate change to the resident prior to receiving a new roommate for 1 of 3 residents reviewed for resident rights. (Resident B) Finding includes:Resident B's clinical record was reviewed on 1/7/26 at 2:51 p.m. Diagnoses included opioid abuse, alcohol use, chronic pain, major depressive disorder, and anxiety disorder. A 10/9/25, significant change Minimum Data Set (MDS) assessment indicated the resident was cognitively intact. The resident required set-up assistance for all activities of daily living. During an interview on 1/7/26 at 3:18 p.m., Resident B indicated he did not currently have a roommate. In December, approximately 3 weeks ago, the facility brought a new roommate into his room. Resident B had been out of his room and did not know he had a roommate until he returned to his room, and the new roommate was already there. The clinical record lacked a notification to Resident B prior to receiving a roommate (on 12/17/25). During an interview, on 1/8/26 at 3:42 p.m., the ADON indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-09 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide the appropriate Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage (SNF ABN) for residents discharged from Medicare A skilled services for 2 of 2 residents reviewed for Beneficiary Notifications. (Residents 3 and 43) Findings include:On 1/8/26 at 1:31 p.m., the facility's Skilled Nursing Facility (SNF) Beneficiary Protection Notification Review Forms were reviewed, and indicated the following:1.Resident 3 was admitted to Medicare A Skilled Services on 12/3/25. The last covered day was 12/17/25. The SNF Notice of Medicare Non-Coverage (NONMC) was reviewed with the resident and/or resident representative and signed on 12/15/25. The SNF NONMC indicated the resident was discharged from therapy. The clinical record lacked a SNF ABN. 2. Resident 43 was admitted to Medicare A Skilled Services on 11/27/25. The last covered day was 12/5/25. The SNF NONMC was reviewed with the resident and/or resident representatives and signed on 12/3/25. The SNF NONMC indicated the resident discharged from therapy. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to prevent resident-to-resident abuse from a resident known to have a history of a resident-to-resident altercation and anger outbursts (Resident B) to a cognitively dependent resident for 1 of 3 residents reviewed for abuse. (Resident 76) Findings include:Resident B's clinical record was reviewed on 1/7/26 at 2:51 p.m. Diagnoses included opioid abuse, alcohol use with intoxication, chronic pain, major depressive disorder, and anxiety disorder. A 10/9/25, significant change Minimum Data Set (MDS) assessment indicated the resident was cognitively intact. The resident required set-up assistance for all activities of daily living. He used a motorized wheelchair for mobility. The resident's preferences indicated it was very important to take care of his personal belongings and somewhat important to have a place to keep his personal belongings safe. Resident B's current care plans indicated the following: An 8/7/25, care plan for risk of psychosocial distress…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 44 citations
  • Potential for harm · D2026-01-09 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and observation, the facility failed to ensure residents were free of chemical restraints related to the use of antipsychotic medications without diagnoses for use, identified targeted behaviors for use, documented displayed targeted behaviors, and/or a care plan to address targeted behaviors for 3 of 5 residents reviewed for unnecessary medications. (Residents 5, 6 and 7) Findings include:1. Resident 5's clinical record was reviewed on [DATE] at 2:47 p.m. Diagnoses included Alzheimer's Disease, generalized anxiety, insomnia, and depression. The resident was admitted to the facility on [DATE]. Current physician orders included Risperdal (an antipsychotic medication) 0.5 mg- take one tablet two (2) times daily for agitation. This order originated [DATE] upon admission. A [DATE], admission, Minimum Data Set (MDS) assessment indicated the resident was rarely able to be understood or understand. The staff were interviewed regarding the resident's cognitive status. The resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to complete a thorough investigation of and maintain record of the investigation of resident-to-resident abuse for 2 of 3 residents reviewed for abuse. (Resident B and Resident 76)Findings include:Review of a facility investigation for a resident-to-resident altercation, on 12/18/25, between Resident B and Resident 76, and provided by the facility on 1/7/26 at 4:31 p.m., indicated it included the following information: A recapitulation of a facility reported incident that occurred on 12/18/25 at 8:20 p.m. with a brief description of the resident-to-resident altercation. Resident B accused roommate (Resident 76) of stealing clothing from his closet. Resident B was yelling for Resident 76 to get out of his closet. Type of Injury: None. Immediate Action Taken: The staff immediately separated the residents. The nurse completed skin assessments and neither of the residents had any issues identified. Resident 76 was moved to another room. The Administrator and DON were notified immediately of the incident. The provider and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-09 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide residents and/or their representatives with written notice of transfer/discharge and bed hold policy for 3 of 4 residents reviewed for hospitalizations. (Residents 2, 56, and 43) Findings include: 1.Resident 2's record was reviewed on 1/7/26 at 10:11 a.m. Medical diagnoses included generalized anxiety disorder, epilepsy (seizure disorder), substance abuse, and complex regional pain syndrome. A quarterly minimum data set (MDS) completed on 12/2/25 indicated the resident was cognitively intact. A 9/8/25 nurse's note indicated the resident was sent to the emergency room following mental status changes and urinary tract infection (UTI) symptoms. The clinical record lacked indication the resident and/or representative was provided a notice of transfer/discharge form and bed hold policy. A 10/22/25 nurse's note indicated the resident was transferred to the emergency room after being found unresponsive. The clinical record lacked indication the resident and/or representative was provided notice of transfer/discharge form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-09 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure timely completion of a required Level 2 Preadmission Screening and Resident Review (PASARR) assessment for 1 of 2 residents reviewed for PASARR. (Resident 8 ) Findings include:Resident 8's clinical record was reviewed on 1/7/26 at 10:16 a.m. She admitted to the facility on [DATE] and remained in the facility. Diagnoses included delusional disorders, generalized anxiety disorder, unspecified psychosis not due to a substance of known physiological condition, unspecified visual disturbances, and unspecified vascular dementia. A 3/13/25, Notice of Level I PASARR Screen Outcome, indicated the referral for a Level 2 onsite for suspected mental health disability. The clinical record lacked documentation of a completed Notice of Level 2 PASSAR Screen Outcome. During an interview, on 1/8/26 at 10:30 a.m., the SSD indicated she started her position with the facility in November. She utilized the Maximus Assessment Pro online system, and the Level 2 for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to invite the resident representative to the resident's care plan meeting, offering them the opportunity to engage/contribute to the resident's admission care plan meeting for 1 of 2 residents reviewed for care planning. (Resident 11) Finding includes:During an interview on 1/6/26 at 10:55 a.m., Resident 11 indicated he had not been included in a care plan meeting. He had an appointed guardian and did not know if the guardian was invited to the care plan meeting. Resident 11's clinical record was reviewed on 1/6/26 at 2:44 p.m. Diagnoses included schizophrenia, atrial fibrillation, pulmonary embolism with acute cor pulmonale, Parkinson's Disease with dyskinesia, encephalopathy, and rhabdomyolysis. An 11/19/25, admission Minimum Data Set assessment indicated the resident was cognitively intact. Active diagnoses included schizophrenia, Parkinson's Disease, atrial fibrillation, pulmonary embolism, respiratory failure, and heart failure. Guardianship papers were in place for the resident. The clinical record lacked documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to provide necessary services for a resident related to humidification for high-flow rate oxygen for 1 of 2 residents reviewed for oxygen administration. (Resident 56) Findings include:During an obseration and interview, on 1/5/26 at 12:02 p.m., Resident 56 was lying in a specialty bed against the wall. The resident was wearing a nasal cannula for oxygen administration. She indicated she wore oxygen consistently and her oxygen setting was 5 liters per minute. The oxygen concentrator was positioned at bedside and was set for 5 liters per minute. The water humidification container was empty. The inside of the container was covered in a white film. The container was dated 11/25 in black marker. On 1/6/26 at 10:32 a.m., Resident 56 was lying in bed wearing a nasal cannula. The oxygen concentrator was positioned at bedside and was set for 4 liters per minute. The water humidification container was empty. The inside of the container was covered in a white film. The container was dated 11/25 in black marker. On 1/7/26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-09 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to develop and implement approaches to maintain a Quality Assurance and Performance Improvement (QAPI) program to prevent repeat deficiencies regarding Drug Labeling/Storage. Finding includes:Review of the Summary Statement of Deficiencies for the facility's last annual recertification and licensure survey, completed on 12/17/24, indicated the facility had deficiencies related to unlabeled medications.During an interview, on 1/9/26 at 4:03 p.m. the ADON indicated the Quality Assessment and Assurance (QAA) committee met each morning and monthly to discuss current facility concerns. The current nursing topics were falls. The ADON indicated the facility had weekly audits in place for medication carts. The current QAPI binder for the facility was reviewed on 1/9/26 at 4:26 p.m. The binder lacked any audits for repeat deficiencies.Repeat concerns regarding medication storage/labeling were cited during the 1/5/26 survey as follows:Based on observation and interview, the facility failed to store medications according to professional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to implement the appropriate infection control precautions related to transmission based precautions per the Centers for Disease Control and Prevention (CDC) guidelines for 1 of 2 residents reviewed for infection control. (Resident 43)Findings include:During an observation, on 1/5/26 at 10:10 a.m., Resident 43's door was closed, and an orange Enhanced Barrier Precautions (EBP) sign was present. There was a yellow organizer hanging from the door with Personal Protective Equipment (PPE) available.During an interview, at the time of the observation, LPN 9 indicated the resident had an infection in his urine and he had a catheter. She wore a gown, gloves, and mask for all care. She thought the resident's infection was Candida Auris (C. Auris) and the isolation sign on the door was not the correct isolation precaution.During an observation and interview, on 1/7/25 at 9:59 a.m., Laundry Aide 20 delivered clean laundry to Resident 43's room. Laundry Aide 20 was wearing a surgical face mask. He knocked on the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-09 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to offer and administer appropriate Pneumococcal vaccinations per the Center for Disease and Control (CDC) guidance for 3 of 5 residents reviewed for infection control. (Residents 56, 61, and 8)Findings include: 1. Resident 56's clinical record was reviewed on 1/7/26 at 11:41 a.m. Diagnoses included COPD (chronic obstructive pulmonary disease), neurofibromatosis (a genetic disorder causing tumors), and epilepsy. A 12/30/25, significant change, Minimum Data Set (MDS) assessment indicated the resident was cognitively intact. Review of the resident's vaccinations included the following:The resident had a historical administration of an unspecified pneumococcal vaccination on 12/21/23, prior to admission to the facility.The clinical record lacked a Pneumococcal Vaccine Consent or Declination Form.The clinical record lacked any offerings of the Pneumococcal vaccine. 2. Resident 61's clinical record was reviewed on 1/7/26 at 1:46 p.m. Diagnoses included schizophrenia, type 2 diabetes mellitus, and hypertension.A 10/28/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-25 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to complete an in-depth preadmission assessment in order to develop a resident specific behavior management plan to mitigate risks related to behavior expressions (Resident B, C, E, and F) resulting in injury requiring medical treatment of a bite injury. (Resident B)Findings include:1.Resident B's clinical record was reviewed on 8/22/2025 at 11:22 a.m. Diagnoses included epilepsy, anxiety disorder, Paranoid Schizophrenia, convulsions, hypertension, borderline personality disorder, and total traumatic cataract of the left eye. The resident was admitted from another facility on 6/19/2025. Review of a facility self-reported incident, dated 8/2/2025, indicated on 8/1/2025 at approximately 10:45 p.m. Resident B was in a physical altercation with Resident C, resulting in Resident C being sent to the hospital for treatment. Resident C required four stitches and antibiotic therapy for a bite to the back of the right hand. Resident B was not injured. A care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-27 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to implement their facility abuse prevention program policy when staff members failed to report an incident of staff to resident verbal abuse, which delayed the initiation of the facility investigation and reporting to the appropriate agencies, for 1 of 4 residents reviewed for abuse. (QMA 1, Resident D, and LPN 2) Findings include: Review of a facility self-reportable incident report, dated 4/9/25, indicated on 4/9/25 at approximately 5:30 a.m., QMA 1 was overheard using inappropriate language in a disrespectful manner to Resident D. The incident was reported to the State on 4/9/25 at 10:39 a.m. The clinical record for Resident D was reviewed on 5/27/25 at 11:40 a.m. Diagnoses included schizophrenia, convulsions, morbid severe obesity with alveolar hypoventilation, and hypertension. Review of a facility self-reportable incident report, dated 4/9/25, indicated on 4/9/25 at approximately 5:30 a.m., QMA 1 was overheard using inappropriate language in a disrespectful manner to Resident D. The incident was reported to the State…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to protect a resident's right to be free from verbal abuse by staff for 1 of 3 residents reviewed for abuse. (QMA 1, Resident D) Findings include: The clinical record for Resident D was reviewed on 5/27/25 at 11:40 a.m. Diagnoses included schizophrenia, convulsions, morbid severe obesity with alveolar hypoventilation, and hypertension. Review of a facility self-reportable incident report, dated 4/9/25, indicated on 4/9/25 at approximately 5:30 a.m., QMA 1 was overheard using inappropriate language in a disrespectful manner to Resident D. The incident was reported to the State on 4/9/25 at 10:39 a.m. Review of a written statement by LPN 2, dated 4/9/25, indicated she heard QMA 1 tell Resident D You need to clean your f - - king room. Resident D said What? and was crying. QMA 1 left the room before LPN 2 got to the resident's room. QMA 1 told LPN 2 I'm done. He is a f - - king d - -k. LPN 1 indicated she spent approximately 20-30 minutes with the resident and tried to calm him down. CNA 3 entered the resident's room and stayed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-27 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement their policy regarding abuse investigation when they failed to provide assessment for psychosocial harm for vulnerable, cognitively impaired residents following an allegation of staff to resident verbal abuse. This deficient practice had the potential to effect 3 of 17 residents living in on the unit where the abuse was alleged. Residents E, F, and G) Findings include: Review of a facility self-reportable incident report, dated 4/9/25, indicated on 4/9/25 at approximately 5:30 a.m., QMA 1 was overheard using inappropriate language in a disrespectful manner to Resident D. The incident was reported to the State on 4/9/25 at 10:39 a.m. The facility's investigation of a verbal abuse allegation was reviewed on 5/27/25 at 9:57 a.m. The investigation included, staff re-education, staff interviews, interviews of cognitively intact residents, and skin assessments. The investigation lacked psychosocial assessments/evaluations of vulnerable or non-verbal residents. 1. The clinical record for Resident E was reviewed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide and maintain dated storage bags for oxygen administration equipment to be stored in a clean manner for 3 of 3 residents observed for oxygen administration. (Residents J, K, & L) Findings include: During an initial observation on 3/20/25 at 10:16 a.m., a wheelchair was observed outside of Resident K's room with the nasal cannula attached to a portable oxygen tank. The cannula was observed draped over the back of the wheelchair, with the cannula laying in the seat of the chair. There was no storage bag present on the wheelchair. Another wheelchair outside Resident L's room was observed with a nasal cannula attached to a portable oxygen tank. The cannula was observed tucked into a pocket on the back of the wheelchair that was part of the seat. There was no storage bag present on the wheelchair. During an interview with Resident J on 3/21/25 at 10:29 a.m., an oxygen concentrator was observed in the resident's room with the tubing and nasal cannula rolled up and anchored under the handle of the device. There was no dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain a clean, orderly shower room for resident use for 1 of 4 shower rooms observed for cleanliness. (100 East hall) Findings include: During an observation of the 100 East hall shower room on 3/20/25 at 10:16 a.m., the following was observed: the floor was soiled and had standing water from the shower to the sink. There were two open soda cans and a plastic bottle of a hydration drink on a shelf. There were plastic wrappers and a bottle of powder in the dirty sink. The toilet bowl had dark rings around the water line. The trash container was uncovered, and a bag of linens was observed on the floor next to the trash container. A sheet was observed draped over the seat of a shower chair and onto the floor. During an observation of the 100 East hall shower room on 3/21/25 at 1:52 p.m., accompanied by the Housekeeping Manager and the Unit Manager, the following was observed: multiple smears of feces on the floor from the shower to the sink, sink visibly dirty, and the toilet bowl had dark rings around the waterline. There…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-17 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide evening snacks for 1 of 4 residents reviewed for nutrition (Resident 35) and for 7 of 7 residents in resident group interview with the resident council. Findings include: 1. Resident 35's clinical record was reviewed on 12/12/24 at 3:03 p.m. Current diagnoses included dementia, type II diabetes without complications, and moderate protein calorie malnutrition. A current physician's order, dated 5/10/24, indicated to offer peanut butter and jelly at bedtime for nutrition from supplies located in the pantry to make sandwiches. A Nurse's Note, dated 11/29/24 at 9:01 p.m., indicated the order for peanut butter and jelly at bedtime for a nutritional supplement was not provided. A Nurse's Note, dated 11/30/24 at 9:49 p.m., indicated there was no supply to offer peanut butter and jelly at bedtime for a nutritional supplement. A Nurse's Note, dated 12/1/24 at 7:42 p.m., indicated there was no supply to offer peanut butter and jelly at bedtime for a nutritional supplement. A Nurse's Note, dated 12/15/24 at 9:11 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-17 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide dementia services related to intrusive wandering for 1 of 1 residents reviewed for a unit relocation due to wandering. (Resident 33) Finding includes: Resident 33's clinical record was reviewed on 12/12/24 at 3:05 p.m. Current diagnoses included, Alzheimer's disease, restlessness and agitation, and generalized anxiety disorder. The resident had a current care plan problem/need regarding wandering, entering other's room and rifling through belongings with no real objective or motive, initiated 9/11/23. The goal for this need was for the resident to remain safe from wandering. An 11/10/24 at 3:44 a.m., Late Entry, Behavior Note indicated the resident was up all night wandering in and out of other resident rooms. An 11/12/24 at 1:19 a.m.,Behavior Note indicated the resident continued to wander at night with multiple redirections required. The resident also continued to wander into other residents' rooms causing agitation in residents attempting to sleep. Resident 33 was redirected multiple times to their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to label medications with resident identifying information in 1 of 3 medication carts (East 100 Unit Cart) and 1 of 2 medication storage rooms (200 Unit Storage Room) reviewed for medication storage. This had the potential to affect 19 residents who received medications from the 100 East Cart and 5 residents whose diabetic medications were stored in the 200 Medication Storage Room. Findings include: 1. During an observation, accompanied by LPN 5 on 12/13/24 at 9:16 a.m. , the 100 East Unit medication cart top right drawer contained 2 medication cups. One of the cups contained two pills with no resident identifiers. The other cup contained 7 pills with no resident identifier. She indicated the medication were pre-set because the resident was not out of bed yet. LPN 5 indicated she was aware who the medications belonged to. Since the medications were not labeled with any resident identifiers, others would not have any way to identify which medications were in the cups, nor who they belonged to. She indicated all medications in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-17 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident with a dairy allergy was not served food containing dairy for 1 of 1 resident reviewed for food allergies. ( Resident 72) Finding includes: Resident 72's clinical record was reviewed on 12/12/24 at 2:53 p.m. Current diagnoses included psychotic disorder and depression. The resident had a documented intolerance of dairy products, entered in the record on 2/29/24. A 11/26/24, quarterly, Minimum Data Set (MDS) assessment indicated the resident was severely cognitively impaired. The resident had a current, 3/4/24, care plan problem/need regarding a potential alternation of nutrition related to multiple heath conditions and food allergies to egg, dairy, peanuts and seafood. During a meal service observation on 12/16/24 at 11:36 a.m., Dietary Aide 13 placed a container of sherbet on Resident 72's meal plate. Resident 72's meal ticket was observed and listed no dairy products due to allergies. The sherbet container's (which was placed on the resident's meal tray) label was reviewed for listed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-14 · tag F0711 — pattern
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure physician and nurse practitioner notes were documented and signed at the time of the visit for 6 of 6 residents reviewed for physician's services (Residents B, C, D, E, F, and G). Findings include: 1. Resident B's clinical record was reviewed on 11/14/24 at 1:44 p.m. Current diagnoses included anxiety, depression, and diabetes mellitus. The resident's primary care physician was the facility's Medical Director. Nurse Practitioner (NP) 3 was identified as one of the resident's medical care providers. The resident had a care visit completed by Nurse Practitioner 3 on 7/9/24. A care note was not documented for this visit until 9/16/24 (72 days). 2. Resident C's clinical record was reviewed on 11/13/24 at 10:40 a.m. Current diagnoses included schizoaffective disorder, hypertension, chronic obstructive pulmonary disorder. The resident's primary care physician was the facility's Medical Director. Nurse Practitioner 3 was identified as one of the resident's medical care providers. The resident had a care visit note for a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-14 · tag F0712 — pattern
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure physician's visits occurred at the regulatory required frequency and nurse practitioner visits alternated with a physician for required visits for 6 of 6 residents reviewed for physician's services (Residents B, C, D, E, F, and G). Findings include: Confidential interviews were conducted during the survey. During a confidential interview, a facility resident indicated, I do not think I have a doctor. All I see is the nurse practitioner. During a confidential interview, a facility resident indicated ,I see the nurse practitioner. I do not have a doctor. During a confidential interview, a facility resident indicated, When I asked to see the doctor, the doctor said no. During a confidential interview, a facility resident indicated, The nurse practitioner is my doctor. During a confidential interview, a facility resident indicated, I am kind of new. I do not think I have ever seen a doctor. 1. Resident B's clinical record was reviewed on 11/14/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-20 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed thoroughly investigate the an allegation of physical abuse of a cognitively impaired resident by a staff member for 1 of 5 residents reviewed for abuse. (CNA 1 and Resident F) Findings include: Review of a facility self reportable, dated 8/6/24 at 6:49 p.m., was completed on 9/19/24 at 1:33 p.m. The report indicated on 8/6/24, CNA 1 allegedly abused Resident F. The follow up for the investigation indicated staff who witnessed the incident were interviewed. The facility investigation lacked interviews of other staff members and residents to determine if there had been any other concerns with abuse. Resident F's clinical record was reviewed on 9/20/24 at 12:50 p.m. Diagnoses included Alzheimer's Disease, pulmonary fibrosis, rheumatoid arthritis, stage 3 chronic kidney disease, restless and agitation, muscle weakness and dementia with behavioral disturbances. An annual Minimum Data Set (MDS) assessment, dated 7/25/24, indicated the resident was severely cognitively impaired. An 8/6/24 written statement, by CNA 2 indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure residents had privacy while using the facility telephone. (Swan Unit) Findings include: During an interview with Resident E, on 5/17/24 at 12:22 p.m., she indicated she used the phone at the nurses station and everyone could hear what she talked about. During an interview with the Social Service Director, on 5/17/24 at 2:11 p.m., she indicated she didn't know Resident E needed a phone. They didn't have land lines in the residents' rooms. There was an office phone at the nurses station. She knew while being back in the Swan unit, Resident K would squat down in front of the nurses station to talk on the phone. During an interview with QMA 7, on 5/17/24 at 3:01 p.m., she indicated Resident E talked on the phone at the nurses station when no one was around. Resident E could go as far as the cord would allow her to go to talk privately. During an interview with the Administrator, with the DON present, on 5/21/24 at 11:57 a.m., she indicated some of the residents had cell phones. She had spoken to the Social…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    A. Based on observation, interview and record review, the facility failed to ensure to physician's orders were initiated and implemented for blood glucose monitoring for a resident receiving insulin for 1 of 3 residents reviewed for hospitalizations. (Resident H) B. Based on observation, interview, and record review, the facility failed to monitor resident's bowel movements for 4 of 5 resident's reviewed for bowel management. (Resident B, Resident E, Resident F and Resident H) Findings include: A. Resident H's clinical record was reviewed on 5/21/24 at 9:42 a.m. Diagnoses included type 2 diabetes mellitus without complications, unspecified dementia, severe, with agitation, unspecified dementia, severe, with other behavioral disturbance, unspecified dementia, severe, with psychotic disturbance, unspecified dementia, severe, with anxiety, long term (current) use of insulin, unspecified dementia, unspecified severity, with other behavioral disturbance, type 2 diabetes mellitus with diabetic macular edema, resolved following treatment, unspecified eye, fracture of orbit, unspecified,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a psychoactive medication was not administered to manage behavioral expressions without an order from medical provider . (Resident B) Findings include: The clinical record for Resident B was reviewed on 4/3/24 at 11:03 a.m. Diagnoses included hypertension, alcohol dependence with alcohol induced persisting dementia, and vascular dementia with agitation. Review of a facility self-reportable dated 3/22/24 indicated, on 3/20/24 LPN 1 administered lorazepam 2 mg (anti-anxiety medication) to Resident B. LPN 1 had failed to follow appropriate procedure when she gave the medication without securing an order for the medication and did not call the pharmacy for confirmation before taking the medication from the emergency medication kit. Review of Resident B's March 2024 Medication Administration Record (MAR) was completed on on 4/3/24 at 11:03 a.m. The MAR indicated a 3/19/24 order for lorazepam 2 mg injection intramuscularly (IM) one time for restlessness and agitation. The medication was signed off as given on 3/20/24 by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-14 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to identify resident behavioral health needs and failed to develop individualized care plans to address resident behavioral safety for 3 of 3 residents reviewed for resident behavioral health needs (Residents B, C, and D). Findings include: 1. Review of a 3/9/24 facility Self Reported Incident indicated the facility found two needles in Resident D's room when cleaning. The facility suspected drug use. The police were contacted. The resident was sent to the hospital for a drug screen. Resident D's clinical record was reviewed on 3/12/24 at 11:36 a.m. Current diagnoses included anxiety, major depressive disorder and bipolar disorder. A history of substance abuse was not included on the resident's current diagnoses. The clinical record contained scanned in documents of the resident's history prior to admission. Review of documents related to the resident's hospital stay on 10/3/23 included the following: Diagnoses of cocaine dependence, uncomplicated, methamphetamine abuse, episodic, amphetamine-type substance use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-30 · tag F0622 — pattern
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide transfer and/or discharge information for continuity of care to outside providers for 4 of 5 residents reviewed for hospitalizations and discharge. (Residents 1, 14, 62, and 70) Findings include: 1. Resident 1's clinical record was reviewed on 1/26/24 at 4:24 p.m. Diagnoses included chronic obstructive pulmonary disease (COPD), heart failure, personal history of COVID-19, and schizoaffective disorder. A Nurse's Note, dated 11/28/23 at 3:57 p.m., indicated the resident was transferred to the emergency room. A Nurse's Note, dated 11/29/23 at 12:43 a.m., indicated the resident was admitted to the hospital with COVID-19. A Nurse's Note, dated 12/3/23 at 10:05 a.m., indicated the resident returned to the facility from her hospitalization. The clinical record lacked a notice of transfer/discharge rights. The clinical record lacked indication of communication of the resident's plan of care, including medications and emergency contact information upon transfer for the receiving acute care facility. 2. Resident 14's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a self-administration assessment was completed for 1 of 1 residents reviewed for self-administration. (Resident 13) Findings include: During an interview, on 1/24/24 at 11:53 a.m., Resident 13 was observed in his room with a medication cup on his dresser. The cup contained one oblong white pill. Resident 13 indicated he needed to take medication directly before lunch and he had requested this medication and was allowed to take it back to his room with the nurse's knowledge. Resident 13's clinical record was reviewed on 1/26/24 at 2:29 p.m. The resident's diagnosis included gastro-esophageal reflux disease and diabetes mellitus, type 2. A current physician order, dated 1/3/24, indicated lactase enzyme oral tablet, give 1 tablet by mouth before meals for lactose intolerance. Resident 13's clinical record lacked a medication self-administration assessment. During an interview on 1/29/24 at 11:19 a.m., Resident 13 indicated this happened frequently as he knew the nursing staff were busy. Since he needed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to honor a resident preference or obtain authorization from the resident's guardian to be transferred to the emergency room for further evaluation and treatment for 1 of 3 residents reviewed for choices. (Resident 1) Finding includes: 1. Resident 1's clinical record was reviewed on 1/26/24 at 4:24 p.m. Diagnoses included chronic obstructive pulmonary disease (COPD), heart failure, personal history of COVID-19, and schizoaffective disorder. A physician's order, dated 1/16/24, included furosemide (diuretic) 20 milligrams (mg) one table by mouth in the morning for three days related to congestive heart failure. A quarterly Minimum Data Set (MDS) assessment, dated 12/26/23, indicated the resident had moderate cognitive impairment. The resident required moderate assistance for transfers and used a wheelchair for mobility. A current care plan, dated 5/9/22, indicated the resident had shortness of breath related to COPD. Interventions included observe for signs and symptoms of acute respiratory insufficiency such as: anxiety,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to develop and implement individualized interventions for a cognitvely impaired resident with intrusive wandering behaviors for 1 of 4 residents reviewed for dementia care. (Resident 37) Findings include: During an observation on 1/24/24 at 2:30 p.m., Resident 37 was observed wandering the 200 hallway. The resident entered an occupied conference room and was observed moving items from one area of the room to another. No facility staff was present at this time. During an observation on 1/24/24 at 2:45 p.m., Resident 37 was observed walking into and out of resident rooms on the 200 hall. During an interview on 1/24/24 at 2:45 p.m., LPN 10 indicated Resident 37 wandered around the facility, into other resident's rooms, and sometimes collected things. During an observation on 1/29/24 at 12:08 p.m., Resident 37 was observed walking from the nurse station down the 200 hallway. During an interview, on 1/29/24 at 3:31 p.m., CNA 13 indicated Resident 37 wandered the facility and staff redirected the resident as much as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to complete gradual dose reductions or provide rationale when not completed for 1 of 5 residents reviewed for unnecessary medications. (Resident 15) Findings include: Resident 15's clinical record was reviewed on 1/26/24 at 11:21 a.m. Current diagnoses included anxiety, delusional disorder, major depressive disorder, and dementia. The resident had a current, 8/4/23, physician's order for buspirone (an anti-anxiety medication) 5 mg, take 1 tablet 3 times daily. The resident had a current, 8/6/23, care plan problem/need regarding being at risk for side effects due to psychotropic medication use. An approach to this problem was to consider a dose reduction when appropriate a least quarterly. An 11/11/23, quarterly, Minimum Data Set (MDS) assessment indicated the resident was severely cognitively impaired and displayed no maladaptive behaviors during the assessment period. The resident had an, 1/17/24, Behavioral Assessment, which indicated the resident was not displaying any maladaptive behaviors during the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY A. Based on observation and interview, the facility failed to store drugs and biologicals in a safe and secure manner for 17 of 17 residents' treatments stored in the 100 Hall medication cart. B. Based on observation and interview, the facility failed to ensure insulin pens were labeled and dated when opened for 2 of 5 medication carts reviewed for medication storage. (100 east cart and Swan cart) C. Based on observation and interview, the facility failed to ensure expired immunizations were removed from the medication refrigerator in the medication storage room for 1 of 2 medication storage rooms reviewed. (100 Hall medication room) Findings include: A. During a random observation on [DATE] at 9:10 a.m., the medication treatment cart on the North end of the 100 Unit was unlocked and unattended. During a continuous observation on [DATE] from 9:14 a.m. to 9:58 a.m., the treatment cart remained unlocked. LPN 2 exited a resident's room on the north end of the 100 unit and walked past the unlocked treatment cart.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement transmission based precautions (TBP) for a resident with COVID-19 prior to a hospitalization and upon return to the facility through recovery of illness for 1 of 6 residents reviewed for infection control and prevention. (Resident 1) Finding includes: 1. Resident 1's clinical record was reviewed on 1/26/24 at 4:24 p.m. Diagnoses included chronic obstructive pulmonary disease (COPD), heart failure, and personal history of COVID-19. A quarterly Minimum Data Set (MDS) assessment, dated 12/26/23, indicated the resident had moderate cognitive impairment. The resident required moderate assistance for toileting, transfers, and used a wheelchair for mobility. A care plan, dated 5/9/22, indicated the resident had shortness of breath related to COPD. Interventions include, observe for signs and symptoms of acute respiratory insufficiency such as: anxiety, confusion, restlessness, shortness of breath at rest, cyanosis, and/or somnolence (5/9/22). A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-03 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent the theft of resident's property by a staff member (QMA 14) for 1 of 5 residents reviewed for abuse. (Resident C) Findings include: Resident C's clinical record was reviewed on 1/2/24 at 11:10 a.m. Diagnoses included major depressive disorder, single episode, severe with psychotic features, hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side, aphasia following unspecified cerebrovascular disease and generalized anxiety disorder. A quarterly Minimum Data Set (MDS), dated [DATE], indicated she was cognitively intact. During an interview with Resident C, on 1/2/24 at 2:32 p.m., she indicated she didn't realize she had dropped her wallet from a hook that was attached to the side of her motorized wheelchair. The wallet was returned to her, but the money was missing. The money was returned to her a week later. She did not want to disclose how much money was in the wallet. During an interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report the misappropriation/theft of resident's property by a staff member (QMA 14) to the State Agency and law enforcement in the required time frame for 1 of 5 residents reviewed for abuse. (Resident C) Findings include: Resident C's clinical record was reviewed on 1/2/24 at 11:10 a.m. Diagnoses included major depressive disorder, single episode, severe with psychotic features, hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side, aphasia following unspecified cerebrovascular disease and generalized anxiety disorder. A quarterly Minimum Data Set (MDS), dated [DATE], indicated she was cognitively intact. During an interview with Resident C, on 1/2/24 at 2:32 p.m., she indicated she didn't realize she had dropped her wallet from a hook that was attached to the side of her motorized wheelchair. The wallet was returned to her, but the money was missing. The money was returned to her a week later. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed thoroughly investigate the misappropriation of resident's property by a staff member (QMA 14) for 1 of 5 residents reviewed for abuse. (Resident C) Findings include: Resident C's clinical record was reviewed on 1/2/24 at 11:10 a.m. Diagnoses included major depressive disorder, single episode, severe with psychotic features, hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side, aphasia following unspecified cerebrovascular disease and generalized anxiety disorder. A quarterly Minimum Data Set (MDS), dated [DATE], indicated she was cognitively intact. The clinical record lacked documentation of the misappropriation/theft of Resident C's money. During an interview with Resident C, on 1/2/24 at 2:32 p.m., she indicated she didn't realize she had dropped her wallet from a hook that was attached to the side of her motorized wheelchair. The wallet was returned to her, but the money was missing. The money was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-12-06 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to accurately report the RN coverage hours for 12 of 21 days triggered on a Payroll Based Journal Report for Fiscal Year 2023 Quarter 3. Findings include: A Payroll Based Journal (PBJ) report, compiled on 12/4/23, indicated no RN hours were reported for 21 days and included 4/3/23, 4/5/23, 4/6/23, 4/10/23, 4/11/23, 4/15/23, 4/19/23, 4/20/23, 4/29/23, 5/3/23, 5/6/23, 5/7/23, 5/9/23, 5/10/23, 5/13/23, 5/21/23, 5/27/23, 5/28/23, 6/18/23, 6/25/23, and 6/29/23. During an interview with the Corporate Human Resources (HR) Officer and with the Facility HR employee present, on 12/6/23 at 10:12 am., Corporate HR Officer indicated the nurse managers, the Minimum Data Set (MDS) Coordinator and the DON were typically salaried employees. They should be clocking in on the time clock and then the Facility's HR employee would change the code to make sure the hours were captured and then she would report them to CMS. The Facility HR employee indicated she was not always aware when administrative staff worked to make sure the coding was changed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-06 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a nurse's authorization was obtained prior to the administration of as needed (PRN) medication by a Qualified Medication Aide for 2 of 3 QMAs observed during a medication pass. (QMA 4 and QMA 12) Findings include: During an observation of a medication pass, on 12/5/23 at 1:41 p.m., Resident F indicated to QMA 4 he had pain in his groin area and rated his pain 7 out of a 10. QMA 4 indicated she was going to see what she could give him. He had a current order for hydrocodone - acetaminophen (narcotic pain reliever) 5-325 mg every six hours for pain. She prepared the medication and administered it to Resident F. She then told the nurse that Resident F had pain in his groin, he had rated 7 out of a 10 and she had administered him a pain pill. QMA 4 indicated she would normally ask the nurse prior to giving PRN medication. During an observation of a medication pass, on 12/5/23 at 1:50 p.m., Resident G indicated to QMA 12 he had diarrhea and requested two green pills. QMA 12 indicated he had PRN Lomotil…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-06 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure RN services were provided for at least 8 consecutive hours, 7 days a week. Findings include: The RN coverage time sheets from 11/1/23 to 12/4/23 were provided by the Administrator, on 12/6/23 at 11:32 a.m. and indicated there were not 8 hours of RN coverage on 11/5/23, 11/11/23, 11/12/23, 11/22/23, 11/25/23, 11/26/23, 12/2/23, 12/3/23 and 12/4/23. During an interview with the Corporate Human Resources (HR) Officer and with the Facility HR employee present, on 12/6/23 at 10:12 am., Corporate HR Officer indicated the nurse managers, the Minimum Data Set (MDS) Coordinator and the DON were typically salaried employees. They should be clocking in on the time clock and then the Facility's HR employee would change the code to make sure the hours were captured and then she would report them to CMS. The Facility HR employee indicated she was not always aware when administrative staff worked to make sure the coding was changed in the time clock. During an interview with the Administrator, on 12/6/23 at 11:32 a.m., she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's physician was notified for a resident who was sent to the hospital for 1 of 3 residents reviewed for hospital transfers (Resident C) and failed to notify residents' emergency contacts when the resident was sent to the hospital for 2 of 3 residents reviewed for emergency contact notification (Resident C and Resident B). Findings include: 1. Resident C's clinical record was reviewed on 10/20/23 at 11:20 a.m. Diagnoses included essential (primary) hypertension, atherosclerotic heart disease of native coronary artery without angina pectoris, presence of cardiac pacemaker, diabetes mellitus due to underlying condition with diabetic autonomic (poly) neuropathy and unspecified systolic (congestive) heart failure. A quarterly Minimum Data Set (MDS) assessment, dated 8/2/23, indicated he was cognitively intact. He was discharged to the hospital on [DATE]. His resident profile indicated a family member as the emergency contact. The clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to report accurate information regarding allegations of abuse for 1 of 3 allegations of abuse reviewed (Resident B and Resident E). Findings include: Review of a facility reported incident, submitted by the Administrator, dated 8/7/23 at 9:01 p.m. involving Resident E and Resident B indicated the following: Resident E was watching TV when Resident B asked her to turn it down several times without success. They lived across the hall from each other. Resident B became verbally frustrated with Resident E. There were no injuries. The physician, DON and the Administrator were immediately notified. Psychosocial support was provided immediately and continuously. An investigation was initiated and completed. Psychosocial support continued for both residents. Resident B became agitated with Resident E because he kept asking her to turn the volume down to her TV. Resident E had a hard time hearing. A nurse walked down and was able to diffuse the situation. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-06 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to thoroughly investigate allegations of abuse for 1 of 3 allegations of abuse reviewed (CNA 16 and Resident F). Findings include: During an interview with Resident F, on 9/5/23 at 10:55 a.m., he indicated as he was going into the lounge bathroom to spit some nicotine out of his mouth, CNA 16 grabbed a hold of his left arm and told him he had a bathroom in his own room. CNA 16 then punched him in the arm. Resident F's clinical record was reviewed on 9/6/23 at 11:32 a.m. Diagnoses included schizophrenia, depression, attention and concentration deficit and mild cognitive impairment of uncertain or unknown etiology. A quarterly MDS (Minimum Data Set) assessment, dated 5/20/23, indicated he was moderately cognitively impaired. He had verbal behavioral symptoms directed towards others (e.g., threatening others, screaming at others, cursing at others), he had other behavioral symptoms not directed towards others (e.g., physical symptoms such as hitting or scratching self, pacing, rummaging, public sexual acts, disrobing in public,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide adequate supervision to prevent falls for residents' who were at a high risk for falls (Resident D and Resident K) for 2 of 3 residents reviewed for falls. Findings include: 1. On 9/5/23 at 4:55 a.m., Resident D was in a recliner in the common area with her legs elevated, wearing non-slip socks. She had a light purple bruising to the left side of her forehead. Resident D's clinical record was reviewed on 9/5/23 at 9:04 a.m. Diagnoses included Alzheimer's disease, epilepsy, unspecified, not intractable, without status epilepticus, unspecified psychosis not due to a substance or known physiological condition, dementia in other diseases classified elsewhere, moderate, with psychotic disturbance, age-related osteoporosis without current pathological fracture, muscle weakness (generalized), and other abnormalities of gait and mobility. Her medications included metoprolol tartrate (blood pressure) 25 mg (milligram) daily, divalproex sodium (seizures) 250 mg twice daily, and escitalopram oxalate (anxiety) 10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-12-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure food was served in a manner to prevent possible food contamination. This deficient practice had the potential to impact 69 residents, who ate meals prepared in the facility kitchen. Finding includes: During a continuous observation on 12/16/24 from 11:36 a.m. to 11:47 a.m., the following concerns regarding food handling were observed during lunch meal service: Cook 12 used her gloved hands to pick up a bread bag making contact with the external portion of the bag. With the same contaminated gloved hands, she picked up individual slices of bread and placed them individually into single slice plastic serving bags. She then held a baked potato with the same contaminated gloves and scooped out the interior of the potato placing it on a plate. This process continued with her touching bread, the bag, and potatoes with the same soiled gloves. She additionally touched utensils, plate, bowls, and trays with the same gloves. At 11:44 a.m., the cook removed her gloves, washed her hands, and placed on new clean…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2025-12-12 for 54 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
PULASKI MEMORIAL HOSPITALOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 06/27/2021
YOUNG, CATHYIndividualCONTRACTED MANAGING EMPLOYEEsince 06/27/2021
BARRY, THOMASIndividualCORPORATE OFFICERsince 06/27/2021
MALOTT, GREGGIndividualCORPORATE OFFICERsince 06/27/2021

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.3M
Net patient revenuemost recent cost report
-15.3%
Operating marginrevenue minus expenses
$1.0M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 87%Medicare 6%Other / private 8%

About 87% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.0M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$378per resident / day
operating cost
$11,498per month
≈ monthly operating cost
$328per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155400. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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