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Plainfield Health Care Center

3700 Clarks Creek Rd, Plainfield, IN 46168 · For profit - Corporation · 189 certified beds · (317) 839-6577 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Abuse/neglect citation on record (F0602) — cited Feb 2025Resident-funds citation (F0565)Behavioral-health or dementia-care citation at the harm level (F0744)3 immediate-jeopardy citations$31,852 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • it has an abuse, neglect, or exploitation citation (F0602), cited Feb 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $31,852 in federal fines (most recent 2024-02-15)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (61%) runs well above the national median (45%)
  • about 19% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
Pharmacy
2373 E Main St · (317) 839-3881 · Call to confirm hours
Grocery
2373 E Main St · (317) 832-5263 · Call to confirm hours
Park
1012 Longfellow Ln · (317) 839-7665 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.3%11.0%15.4%better
Long-stay residents who lose too much weight6.0%5.5%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.3%1.1%2.0%better
Long-stay residents with depressive symptoms53.7%25.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.3%3.9%3.3%better
Long-stay residents whose ability to walk worsened7.2%11.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication22.3%23.5%18.9%worse
Long-stay residents given the seasonal flu vaccine92.3%95.4%95.3%typical
Long-stay residents with pressure ulcers1.6%3.6%4.7%better
Long-stay residents with worsening bladder/bowel control27.1%23.3%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table18.4%13.6%17.1%typical
Short-stay residents who newly got an antipsychotic medication3.0%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine75.9%79.0%79.4%typical
Short-stay residents rehospitalized after admission25.1%22.2%22.6%worse
Short-stay residents with an outpatient ER visit8.0%10.8%12.0%better
Long-stay hospitalizations per 1,000 resident days1.101.611.67better
Long-stay outpatient ER visits per 1,000 resident days0.711.441.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 39 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

58.9%U.S. median 51.5%
Got home and stayed home
10.7%U.S. median 10.7%
Went back to hospital
0.24U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 31% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF58.9%CMS range 42.9–73.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 7.2–16.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified0.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.4%CMS range 3.3–11.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.021.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.39
RN hours/ resident / day
0.77
LPN hours/ resident / day
2.06
Aide hours/ resident / day
3.22
Total nurse hours/ resident / day
0.24
RN hoursweekends
61.3%
Total nursing turnover
44.4%
RN turnover

How full it usually is: this home is certified for 189 beds and averages 107.4 residents a day — about 57% occupied, or roughly 82 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.22 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.06 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.84 hrs/resident/day on weekends vs 3.38 on weekdays — 16% thinner on weekends. RN hours go from 0.46 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 61% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2026-05-21)
11
at the previous standard inspection (2025-04-07)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

58 citations, most serious first. The 14 most serious are shown; the remaining 44 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-01-21 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide supervision and interventions for an aggressive dementia resident (Resident L) on the locked dementia unit resulting in the resident forcibly removing another resident (Resident N) out of her wheelchair causing bruising to her eye and nose. This deficiency had the ability to affect 21 of the 21 residents residing on the locked dementia unit. The immediate jeopardy began on 12/30/25 when Resident L wanted Resident N's wheelchair and forcibly removed her from the wheelchair resulting in bruising and swelling to Resident N's right eye and nose. Resident L had previously wandered into another resident's room and punched a staff member when they attempted to re-direct him on 12/12/25. On 1/8/26 the Nurse Practitioner documented that Resident L was a risk to himself and others. On 1/13/26 Resident L was found lying in a bed in a female resident's room while she was in her own bed. Resident L became aggressive to staff when they attempted to remove him. On 1/15/26 Resident L was observed with items from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-03-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide effective supervision to prevent a cognitively impaired resident from exiting the second story locked memory care unit through an open window located approximately 13 feet above the ground by using a gait belt and failed to conduct an elopement assessment when the cognitively impaired resident verbalized the intention to elope from the facility for 1 of 3 residents reviewed for accidents. Resident B sustained a fractured left heel, a fractured left ankle, two fractures of the sacral vertebras, and a thoracic vertebra fracture (Resident B). The immediate jeopardy began on 3/16/24 when a cognitively impaired resident with a diagnosis of Alzheimer's, who was admitted on e day before to the locked memory care unit, was observed with exit seeking behaviors throughout the day on 3/16/24. Resident B was observed to attempt to leave the unit, opening a window on the unit's second story porch, taking her belongings to the porch, and asking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-03-22 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide individualized dementia care and supervision of a newly admitted resident with Alzheimer's dementia for 1 of 3 residents reviewed for dementia care (Resident B) which resulted in the resident exiting the locked memory care unit through a second story window approximately 13 feet above the ground and fracturing her left heel, left ankle, two sacral vertebrae, and a thoracic vertebra. The immediate jeopardy began on 3/15/24 when a cognitively impaired resident with a diagnosis of Alzheimer's dementia was admitted to the nonsmoking locked memory care unit. Resident B was admitted from an assisted living facility, required minimal assistance with ADLs (Activities of Daily Living), and required no supervision when smoking cigarettes. Resident B was observed by facility staff to exhibit exit seeking behaviors throughout the day on 3/15/24 and 3/16/24. Resident B was observed to attempt to leave the unit, attempting to follow residents'…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-03-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to identify and provide wound care services by ensuring wound assessments and treatments were provided to prevent worsening wounds for 1 of 3 residents reviewed for wound care (Resident B).Findings include:On 3/11/26 at 3:00 p.m., during a phone interview, Resident B indicated she received good care, but the facility did not change her wound dressings for 10 days after admission. She indicated the staff looked at her leg wounds but did not change the dressings. On 3/10/26 at 10:30 a.m., the medical record of Resident B was reviewed. The resident was admitted to the facility from a local hospital on 1/8/26. admission diagnoses included, but were not limited to, kidney failure (occurs when kidneys lose the ability to adequately filter waste products, excess fluid, and toxins from the blood), edema (swelling), and hypotension (low blood pressure). Review of the hospital discharge instructions, dated [DATE], included a diagnosis of deep tissue injury (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-25 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to protect a resident's psycho-social well-being by not addressing trauma related triggers for a resident with post-traumatic stress disorder (PTSD, a mental health condition triggered by experiencing or witnessing a terrifying or life-threatening event) for 1 of 1 resident reviewed for PTSD (Resident B). Findings include:On 6/23/26 at 11:08 a.m., during an interview with Resident B, he indicated he was sexually touched inappropriately as a child and did not like his genitalia to be touched by anybody. He indicated he was told he could take his showers independently when he was admitted to the facility. He indicated a CNA came to get him for a shower and insisted on washing him even after he told her not to touch him. The CNA used two washcloths; she took one washcloth and washed his legs, feet, genitals, and then faced his head and face. She kept washing him even after the resident asked her to stop several times. Washing his genitals triggered him. He indicated he wanted to shower every other day, but he wanted to do it by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · D2026-06-25 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure vital sign equipment was cleaned, hand hygiene was completed between residents, and enhanced barrier precautions (EBP) (infection control practices designed to prevent the spread of multidrug-resistant organisms in nursing homes) during a medication pass observation (Residents S, T, and U). Findings include:During a continuous observation of a medication pass with Licensed Practical Nurse (LPN) 6, on 6/24/26, from 5:06 a.m. to 5:55 a.m., the following was observed. -LPN 6 prepared medications for Resident S and took the medications and vital signs machine to the resident's room. LPN 6 used the pulse oximeter (device that clips on the finger to check the oxygen level) to check Resident S's oxygen level. LPN 6 gave the resident his medications. She then adjusted his blankets, left the room to obtain new oxygen tubing, and returned to apply the resident's oxygen. LPN 6 adjusted Resident S's blankets, left the room to obtain another blanket, and placed it on the resident. LPN 6 removed the vital signs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · F2026-05-21 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure kitchen staff were knowledgeable of the dishwasher rinse temperature required for sanitization during 1 of 1 dishwasher observation. This deficient practice had the potential to affect 101 residents who received meals from the kitchen. Findings include:During an observation, on 5/17/26 at 10:14 a.m., [NAME] 9 started the dishwasher and observed the wash cycle reached 150 degrees Fahrenheit (F), and the rinse cycle reached 171 degrees F. At the same time, [NAME] 9 indicated the dishwasher was a high temperature sanitization, the temperatures were the normal temperatures the dishwasher reached for the wash and rinse cycles, and it was sufficient to sanitize the dishes. [NAME] 9 indicated she washed pots and pans after the meal was completed, the dishwasher had been used several times before it was checked and should have been warmed up. During an interview, on 5/17/26 at 11:26 a.m., the Dietary Manager indicated the dishwasher needed to reach 160 degrees F on the wash cycle and 180 degrees F on the rinse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-21 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to develop and maintain a comprehensive, facility-specific assessment that accurately identified and documented the staffing resources necessary to care for its resident population, including the specific number and ratio of staff required to meet resident needs. This deficient practice had the potential to affect 103 of 103 residents residing in the facility. Findings include:On 5/18/26 at 12:10 p.m., the Administrator provided a copy of the Facility Assessment. The assessment was reviewed and indicated the following statistics: an average resident population consisting of 185 admissions/stays, including 106 ongoing stays (57.3%), and 134 long-stay residents (72.4%). The Facility Assessment indicated the facility had a resident population with significant care needs, which included, but was not limited to: 99 residents (53.5%) requiring assistance with activities of daily living (ADLs) 89 residents (48.1%) requiring maximal assistance or assistance from two or more staff members for ADL care 125 residents (67.6%) with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-21 · tag F0744 — failed to care for residents with dementia — pattern
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure resident specific dementia care plans were developed and utilized prior to psychotropic medications being initiated or increased for 4 of 5 residents reviewed for dementia (Residents 19, 76, 7, and 11). Findings include: 1. Resident 19's record was reviewed on 5/19/26 at 9:47 a.m. Census information indicated the resident was admitted to the facility on [DATE]. Diagnoses on the resident's profile included, but were not limited to, unspecified dementia (a decline in mental abilities severe enough to interfere with daily life) with mood disturbance. An admission Minimum Data Set (MDS) assessment, dated 5/1/26, indicated the resident had a moderate cognitive impairment. The resident's comprehensive care plan lacked documentation of a dementia care plan, including potential behaviors and behavioral interventions. A Medication Administration Record (MAR), dated April 2026, was reviewed. The MAR included a physician's order, dated 4/29/26, to monitor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's representative was notified of new medication orders for 1 of 6 residents reviewed for unnecessary medications (Resident 19), and the facility failed to ensure informed consent was obtained prior to the initiation or increase of psychotropic medications for 3 of 6 residents reviewed for unnecessary medications (Residents 19, 76, and 7). Findings include:1. During an interview, on 5/17/26 at 11:55 a.m., Resident 19's representative indicated they were not notified of medication changes. She found out later when the resident mentioned he thought his medications had been changed. Resident 19's representative indicated the facility had not notified her when the resident was started on Rexulti (antipsychotic medication) or when the trazodone (antidepressant) was increased. No informed consent was obtained for the psychotropic medications including discussion of black box warnings (warns of potential serious risks associated with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-21 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to code the Minimum Data Set (MDS) accurately for 2 of 8 residents reviewed for MDS accuracy (Resident 2 and 81).Findings include:1. On 5/20/26 at 2:04 p.m., a record review was completed for Resident 2. She had the following diagnoses which included but were not limited to diabetes, hypertension (high blood pressure), atrial fibrillation (irregular heartbeat), and hyperlipidemia (high cholesterol).A significant change Minimum Data Set (MDS) assessment, dated 11/13/25, section A1500 Preadmission Screening and Resident Review indicated the resident did not have a level II.The Notice of PASRR Level II Outcome, dated 6/30/22, indicated Resident 2 received a PASRR level II with the determination of Long Term Approval without Specialized Services.2. On 5/20/26 at 11:25 a.m., a record review was completed for Resident 81. She had the following diagnoses which included but were not limited to acute kidney failure, hypertension, anemia, diabetes, insomnia, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-21 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to submit a new level one Pre-admission Screening and Resident Review (PASRR) (a federally mandated process to prevent inappropriate placements of individuals with Serious Mental Illness [SMI] or Intellectual/Developmental Disabilities [I/DD] into Medicaid-certified nursing facilities) when new SMI were added for a resident for 1 of 7 residents reviewed for PASRR compliance (Resident 12). Findings include:On 5/19/26 at 10:22 a.m. Resident 12's medical record was reviewed. On 3/16/26 new diagnoses of dementia and major depressive disorder were added to Resident 12's diagnoses list.The record lacked evidence of a new level one PASRR assessment being done when these new SMI diagnoses were added.On 5/21/26 at 2:03 p.m. the Executive Director (ED) indicated they did not do a new level one PASRR assessment for Resident 12 when the new diagnoses were added on 3/16/26. She indicated they had initiated a new level one at that time.On 5/21/26 at 9:53 a.m. a copy of a current facility policy titled Pre-admission Screening and Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a resident's risk for pressure ulcers (localized damage to the skin and underlying soft tissue from prolonged pressure) was addressed for a resident who developed pressure ulcers and failed to ensure the resident's low air loss mattress (specialized mattress) was set appropriately for 1 of 4 residents reviewed for pressure ulcers (Resident 9). Findings include:During an observation, on 5/17/26 at 10:53 a.m., Resident 9 was lying in bed on a low air loss mattress. The control unit was hanging on the resident's foot board. A dial on the control board was turned all the way to the right on firm. The dial included weights between the softest and firmest settings. During an observation, on 5/20/26 at 10:47 a.m., the Wound Nurse completed Resident 9's treatment. The resident was lying in bed on a low air loss mattress. The dial on the low air loss mattress control unit was turned all the way to the right on firm. At the same time, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-21 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to provide nephrostomy (a procedure where a thin, flexible tube is inserted through the skin of your lower back directly into the kidney to drain urine) monitoring and care for a resident with tubes for 1 of 1 resident reviewed for nephrostomy tubes (Resident 8).Findings include: On 5/19/26 a record review was completed for Resident 8. She had the following diagnoses which included but were not limited to tachycardia (fast heart beat), anemia (a common blood condition where your body lacks enough healthy red blood cells or hemoglobin to carry oxygen to its tissues), and chronic kidney disease (a condition in which your kidneys are damaged or have a problem with their structure that prevents them from filtering blood the way they should).Resident 8 had a care plan indicating she had nephrostomy tubes dated 5/14/24. She was not observed wearing an abdominal binder as care planned. A treatment order, dated 8/22/25, indicated Resident 8 had nephrostomy tubes for her left and right kidneys and the dressings should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 44 citations
  • Potential for harm · D2026-05-21 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure pharmacy recommendations were appropriately reviewed and addressed timely by a medical professional for 2 of 5 Residents (Resident 11 and 81) reviewed for unnecessary medications.Findings include:A pharmacy recommendation dated 10/28/25 indicated Resident 11 had an order for Aspirindaily, Carbidopa/Levodopa (a medication used to treat Parkinson's disease.) extended release three times a day and Nitrofurantoin (an oral antibiotic used primarily to treat and prevent uncomplicated bacterial urinary tract infections). The pharmacist recommended to discontinue the Aspirin due to risk of bleeding, discontinue Nitrofurantoin due to liver toxicity and lowering the frequency of Carbidopa/Levodopa from three times a day to two times a day. The Nurse Practitioner (NP) indicated they would discontinue Aspirin, keep Carbidopa/Levodopa according to neurology orders and keep Nitrofurantoin with no rational for keeping that medication. The recommendation was signed 10/30/25.A pharmacy recommendation dated 11/16/25 indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure documentation of assessment and treatment progress of pressure ulcers (localized damage to the skin and underlying soft tissue, usually over a bony prominence, caused by prolonged pressure, shear, or friction) were completed for 1 of 3 residents reviewed for wounds (Resident C). Findings include:Resident C's record was reviewed on 3/10/26 at 2:15 p.m. The profile indicated the resident's diagnoses included, but were not limited to, dislocation of internal left hip prosthesis (the artificial ball has popped out of the artificial socket), age-related osteoporosis (a common condition, particularly in adults over 50, where bones naturally lose density, becoming porous, brittle, and weak), and unspecified protein-calorie malnutrition (a medical condition where the body does not get enough protein and energy [calories] to function properly, resulting in muscle wasting, weight loss, and weakened immunity). An admission skins assessment, dated 1/23/26, indicated the resident had re-admitted to the facility from the hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-21 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to notify the physician or family following identifying an injury of unknown origin for 1 of 4 residents reviewed for accidents (Resident M).Findings include:During an interview on 1/15/26 at 2:53 p.m., Resident M's wife indicated on 1/10/26 at around 12:00 p.m., she visited her husband on the memory care unit. She found that he had a swollen, darkly bruised left eye. When she asked staff what had happened, they indicated to her they had no idea why he had a black eye. She had not received a call from the facility regarding his injury. It worried her that the staff was so dismissive about his injury. She had made arrangements for him to be discharged on 1/16/26 to another facility due to her fear for his safety and the lack of concern from the staff. There was another resident that resided at the facility who had been a boxer prior to being admitted to the memory care unit and was known to be violent. That resident made her feel unsafe when she visited. The staff also indicated they had not planned for any type…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility staff failed to implement policies and procedures to immediately report an injury of unknown origin to the Administrator or Director of Nursing for 1 of 11 residents reviewed for abuse and neglect (Residents M). Findings include:During an interview on 1/15/26 at 2:53 p.m., Resident M's wife indicated on 1/10/26 at around 12:00 p.m. she visited her husband on the memory care unit. She found that he had a swollen, darkly bruised left eye. When she asked staff what had happened, they indicated to her they had no idea why he had a black eye. The staff also indicated they had not planned for any type of Xray or test to fully assess his injury. It worried her that the staff was so dismissive about his injury. She had made arrangements for him to be discharged on 1/16/26 to another facility due to her fear for his safety and the lack of concern from the staff. On 1/15/26 at 3:10 p.m., Resident M was observed seated in the common area at a table with another male resident talking. His left eye was observed to be swollen and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to investigate an injury of unknown origin following observation of a resident with swelling and discoloration of his left eye for 1 of 11 residents reviewed for abuse and neglect (Resident M).Findings include:During an interview on 1/15/26 at 2:53 p.m., Resident M's wife indicated on 1/10/26 at around 12:00 p.m., she visited her husband on the memory care unit. She found that he had a swollen, darkly bruised left eye. When she asked staff what had happened, they indicated to her they had no idea why he had a black eye. The staff also indicated they had not planned for any type of Xray or test to fully assess his injury. It worried her that the staff was so dismissive about his injury. She had made arrangements for him to be discharged on 1/16/26 to another facility due to her fear for his safety and the lack of concern from the staff. On 1/15/26 at 3:10 p.m., Resident M was observed seated in the common area at a table with another male resident talking. His left eye was observed to be swollen and discolored…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    A. Based on record review and interview, the facility failed to follow physician ordered parameters regarding medication administration of blood pressure medication for 2 of 11 residents reviewed for abuse and neglect (Residents E and L). B. Based on observation, interview, and record review, the facility failed to perform assessments following observation of a resident with swelling and discoloration of his left eye for 1 of 11 residents reviewed for abuse and neglect (Resident M). Findings include:A. 1. The clinical record for Resident E was completed on 1/15/26 at 11:12 a.m. Diagnoses included type two diabetes mellitus, stage three chronic kidney disease, heart failure, edema, and presence of a cardiac pacemaker. A current physician's order, dated 3/18/25, indicated to check heart rate daily and monitor for signs and symptoms of altered cardiac output or pacemaker malfunction. The resident's clinical record lacked a recorded heart rate for the reviewed months of November 2025, December 2025, and January 2026. During an interview on 1/15/26 at 12:42, the Regional Reimbursement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to complete an Interdisciplinary Team (IDT) post fall assessment and implement post fall interventions for 3 of 3 residents reviewed for accidents. (Resident B, E, and F) Findings include:1. The clinical record for Resident B was reviewed on 11/6/25 at 10:21 a.m. Diagnoses included history of stroke affecting left side, epilepsy, and dementia with behavioral disturbance.A health care plan, dated 6/22/25, indicated the resident was a high risk for falls related to confusion, incontinence and poor comprehension/communication.Resident B's progress notes lacked documentation of an IDT review of falls on 8/13/25, 8/17/25, 8/21/25, 8/22/25, and 8/23/25. The resident's care plan lacked an added intervention for the fall on 8/23/25.2. The clinical record for Resident E was reviewed on 11/6/25 at 12:05 p.m. Diagnoses included senile degeneration of the brain, convulsions, dementia, and difficulty walking.A health care plan, revised on 9/5/25, indicated the resident was a high risk for falls related to gait/balance problems,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to complete physician ordered weekly skin assessments or document the resident's refusal for 2 of 4 residents reviewed for quality of care. (Resident B and E)Findings include:1. A clinical record review for Resident B was completed on 10/14/25 at 12:02 p.m. Diagnoses included rhabdomyolysis (a condition characterized by the breakdown of skeletal muscle tissue, leading to release of harmful substances into the bloodstream), type II diabetes mellitus, history of coccyx fracture, and morbid (severe) obesity.A current physician's order, dated 12/26/24, indicated to complete a weekly skin assessment every evening shift on Mondays for weekly skin assessments.The resident's clinical record lacked an ordered skin assessment for 6/2/25, 6/23/25, 6/30/25, 7/7/25, 7/28/25, 8/4/25, 8/11/25, 9/1/25, 9/15/25, 9/22/25, and 9/29/25.A health care plan, dated 5/9/24, indicated the Resident B would refuse care. Interventions included, to monitor behavior episodes and attempt to determine underlying cause. Consider location, time of day, persons…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to contact the physician for blood sugar values outside the ordered parameters for 1 of 4 residents reviewed for quality of care (Resident B). Findings include:The clinical record for Resident B was completed on 9/10/25 at 11:19 a.m. Diagnoses included diabetes mellitus type II, dementia, exocrine pancreatic insufficiency, and need for assistance with personal care. A health care plan, revised on 4/5/25, indicated the resident had diabetes mellitus related to pancreatogenesis diabetes and received insulin. Interventions included: administer diabetes medication as ordered by physician. A physician's order, dated 6/3/25, indicated to administer Admelog SoloStar (insulin to treat diabetes mellitus), inject six units before meals. Hold for blood sugar less than 110 and call for blood sugar less than 70 or greater than 400. A health care plan, revised on 4/5/25, indicated the resident had diabetes mellitus related to pancreatogenesis diabetes and received insulin. Interventions included: administer diabetes medication as ordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete ordered skin assessments for 1 of 4 residents reviewed for quality of care (Resident D). Findings include:The clinical record for Resident D was completed 9/10/25 at 12:12 p.m. Diagnoses included Alzheimer's disease, diabetes mellitus type II, and major depressive disorder. A quarterly Minimum Data Set (MDS) assessment, dated 8/13/25, indicated the resident had severe cognitive impairment, used a wheelchair for mobility, and was dependent on staff for all activities of daily living. A physician's order, dated 11/14/24, indicated to complete weekly skin assessments every Friday. A review of Resident D's Assessment record on 9/15/25 indicated the most recent skin assessment was 8/22/25. The record lacked assessment on 8/29/25, 9/5/25, and 9/12/25. During an interview on 9/15/25 at 3:00 p.m., the Corporate Nurse Consultant indicated all ordered skin assessments were to be completed and documented on the day the assessment was due, weekly. The missing assessments should have been completed and documented in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-07 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a sufficient amount of staff to provide nursing activities of daily living (ADL) care and laundry services so that residents received ADL care and did not have to wait a long time for assistance. This deficient practice had the potential to effect 114 of 114 residents who received nursing care. Findings include: During an interview on 4/1/25 at 11:43 a.m., Resident 12 indicated, there were not enough aides and he often had to wait a long time for assistance especially on the weekends. Sometimes, staff would tell him to do what he could on his own until they could come and help him, but that made him frustrated because he wouldn't be in the facility if he didn't need help. When he had to wait too long, it would often cause him to have accidents. On 4/1/25 at 1:30 p.m., the call light for room [ROOM NUMBER] was observed to be illuminated. At 1:32 p.m., Licensed Practical Nurse (LPN) 13 opened the door and asked the resident from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-07 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents' grievances had follow ups that provided adequate/effective interventions to address and prevent reoccurring concerns related to staff interactions towards a dependent resident (Resident 9) and nursing staff call light response. This deficient practice had the potential to effect 4 of 4 residents from Resident Council who communicated facility concerns on behalf of all residents who resided in the facility (Residents 9, 21, 35, 26 and 70). Findings include: On 4/4/25 at 11:30 a.m., a Resident Council meeting was held with 4 residents present, Residents 21, 35, 26 and 70) The residents indicated there were not enough aides to help get to all the residents without having to wait a long time. All 4 residents agreed that the facility needed more nursing staff and laundry staff. The residents indicated, night shift was the worst because they could never find any staff to help, or if they put the light on they would have to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-07 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to date insulin pens, and an insulin bottle was expired for 1 of 3 medication carts reviewed and 1 of 2 medication rooms reviewed. Findings include: 1. Resident 41 had a pen of insulin lispro not dated for 3 of 3 pens in the 500-hall medication cart. 2. Resident 96 had a pen of admelog insulin not dated and a insulin pen of lispro not dated in the 500-hall medication cart. 3. Resident 27 ad a vial of insulin lispro 100u/ml dated [DATE] in the Caring Heart medication room. The vial was expired. On [DATE] at 1:45 p.m., RN 5 indicated there were too many nurses working on 500 hall to keep up. A policy titled, Medication Storage in the Facility revised 2024 was provided by the Minimum Data Set (MDS) Consultant. It indicated, .Outdated, contaminated, or deteriorated medications and those in containers that are cracked, soiled, or without secure closures are immediately removed from stock, disposed of according to the procedures for medication destruction, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-07 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the ombudsman of a transfer/discharge to the hospital for 1 of 2 residents reviewed for transfer/discharge notification (Resident 27). Findings include: On 4/4/25 at 9:27 a.m. Resident 27's medical record was reviewed. He was a long-term care resident who resided in the memory care unit. His diagnoses included, but were not limited to, acute kidney failure and obstructive uropathy (a blockage in the urinary tract). A progress note, dated 1/15/2025, indicated Resident 27 had complained of chest pain and was sent to the hospital. During an interview on 4/4/25 at 1:45 p.m. the Regional Director of Clinical Services (RDCS) indicated Resident 27 did not have an appointed guardian at the time and they had just gotten a new social worker who was unfamiliar with the long-term care practice of notifying the ombudsman of discharges, so they did not notify them of the transfer/discharge to the hospital. On 4/4/25 at 1:50 p.m. the RDCS provided a copy of a current facility policy titled, Transfer and Discharge dated 6/2020. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-07 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the resident or resident representative of the bed hold policy for 1 of 2 residents (Resident 27) reviewed for bed hold policy notification. Findings include: On 4/4/25 at 9:27 a.m. Resident 27's medical record was reviewed. He was a long-term care resident who resided in the memory care unit. His diagnoses included but were not limited to, acute kidney failure and obstructive uropathy (a blockage in the urinary tract). A progress note, dated 1/15/2025, indicated Resident 27 had complained of chest pain and was sent to the hospital. During an interview, on 4/4/25 at 1:45 p.m., the Regional Director of Clinical Services (RDCS) indicated Resident 27 did not have an appointed guardian at the time and Resident 27 was not cognitively aware so they did not notify anyone of the bed hold policy. On 4/4/25 at 1:50 p.m. the RDCS provided a copy of a current facility policy titled, Transfer and Discharge dated 6/2020. The policy indicated .VII. Bed Hold A. Before the facility transfers a Resident to a hospital or allows a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS) assessments were accurately coded to reflect residents' conditions and/or services for 6 of 23 residents reviewed (Residents 2, 35, 36, 39, 46, and 47). Findings include: 1. On 4/2/25 at 10:26 a.m., the most recent comprehensive MDS assessments were reviewed for Residents 2, 35, 36, 39, 46, and 47. a. Resident 2 was a long-term care resident with a diagnosis which included, but was not limited to, bipolar disorder. She had a Pre-admission Screen and Record Review (PASARR), dated 1/3/23, which indicated she was considered by the state to have a major mental illness (MMI). Resident 2's most recent comprehensive MDS assessment, dated 2/10/24, did not code her PASARR Level II status. b. Resident 35 was a long-term care resident with a diagnosis which included, but was not limited to, bipolar disorder. There was no PASARR level I or II on file. Cross reference F645. Resident 35's admission MDS assessment, dated 9/11/24, did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-07 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident (Resident 35) who had a diagnosis of a major mental illness received and/or maintained on file a copy of her Pre-admission Screen and Resident Review (PASARR) Level I & II for 1 of 5 residents reviewed for PASARR. Findings include: On 4/3/25 at 10:29 a.m., Resident 35's medical record was reviewed. She was a long-term care resident with a diagnosis which included, but was not limited to, bipolar disorder. There was no PASARR level I or II on file. On 4/3/25 at 11:09 a.m., the regional Minimum Data Set (MDS) Consultant (MDSC) accessed Resident 35's PASARR online and indicated she had a level II completed which approved her for long-term care without specialized services indefinitely. The level of care PASARRs had been completed at her previous facility and were on file online, but it appeared that in between the facility's change in Social Service Directors, no one followed up on Resident 35's PASARR to ensure it transferred to her record on file at her current facility. This would also have triggered her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to update a resident's care plan when a change had been made to his medications for 1 of 4 residents reviewed for care plan revision (Resident 28). Findings include: On 4/3/24 at 10:32 a.m., a record review was completed for Resident 28. He had the following diagnoses which included, but were not limited to, Alzheimer's disease, dementia, anxiety, hypertension, and reduced mobility. Resident 28's medication regimen did not include an antidepressant. Resident 28 had a care plan that indicated he required antidepressant medication for the diagnosis of depression date 11/7/24. The goal indicated he would be free from discomfort or adverse reactions to the antidepressant medication. During an interview with the Regional Nurse Consultant (RNC) on 4/7/25 at 11:15 a.m., he indicated Resident 28 went out to the hospital and his medications were changed and his care plan did not get updated with the changes. A policy titled, Care Plans was provided by the Minimum Data Set (MDS) consultant. It indicated, .Changes may be made to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to ensure Activities of Daily Living (ADL) care was provided for 2 of 2 dependent residents reviewed for ADLs (Resident 14 and 74). Findings include: 1. During the survey, Resident 14 was observed at several intervals throughout the week. On 4/2/25 at 10:44 a.m. and 3:00 p.m., she was observed in bed, flat on her back. She wore a hospital gown, her nails were long with dark debris under them, her hair was greasy and matted at the back of her head. Resident 14 had a g-tube feeding, (a gastrostomy tube feeding, is a method of providing nutrition directly to the stomach through a tube inserted into the abdomen) and did not receive food/drink via mouth, and her lips were dry, her teeth and gums appeared tacky and her breath had a foul odor. On 4/3/25 at 10:53 a.m., 11:47 a.m. and 1:05 p.m., she remained the same as above. On 4/4/25 at 8:38 a.m., 12:01 p.m., and 2:00 p.m., she remained the same as above. On 4/7/25 at 9:33 a.m., Resident 14 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a resident who was occasionally incontinent of bowel received appropriate treatment to restore as much normal bowel function as possible for 1 of 1 resident reviewed for bowel incontinence. Findings include: During an observation and interview on 4/2/25 at 11:21a.m., Resident 366 indicated that the antibiotics were causing him to be incontinent of bowel. He had not been incontinent of bowel prior to all the antibiotics he took, and he knew it was related to the antibiotics. The CNAs put him into a brief as a prevention, which he understood. But the CNAs would tell him just to use the brief instead of the bed pan. This caused the wound vacuum on his sacrum to get dirty and then it had to be changed which was very painful. He wanted to use the bed pan if possible. Resident 366's record was reviewed on 4/3/25 at 11:06 a.m. Resident 366 had diagnoses to include, but not limited to, complete traumatic amputation at level between…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-07 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure that a resident was vaccinated against COVID for 1 of 5 residents reviewed for vaccinations (Resident 55). Findings include: On 4/4/25 at 12:47 p.m., a record review was completed for Resident 55. She had the following diagnoses which included but were not limited to migraines, muscle weakness, chronic pain syndrome, and acute respiratory failure. Resident 55's record lacked documentation of the COVID vaccination. On 4/7/25 at 11:15 a.m., during an interview with the Minimum Data Set (MDS) consultant, she indicated she looked in the system for the vaccination and for a vaccination declination and she could not find either one. A policy titled, Infection Prevention and Control Program COVID was provided by the Regional Nurse Consultant (RCS) on 4/4/25 at 9:17 a.m. It indicated, .The facility will follow centers for Medicare and Medicaid services (CMS) and centers for disease control and prevention (CDC) as well as state and local government guidance to mitigate the spread of COVID-19 and manage outbreaks in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-20 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to protect the resident's right to be free from misappropriation of property for 1 of 3 residents reviewed for misappropriation of property (Resident B). The deficient practice was corrected on 12/19/24, prior to the start of the survey, and was therefore past noncompliance. Findings includes: A facility reported incident (FRI) report, dated 12/17/24 at 2:01 p.m., indicated the local police had entered the building at the request of Resident B's sister to investigate potential fraudulent charges on Resident B's account. The facility immediately opened an investigation into this concern along with a review of previous involvement in concerns with Resident B's bank account. On October 28, 2024, Resident B received her bank statement and noticed that there were charges on her account that she did not recognize. She went to the Business Office Manager (BOM) who helped her call the bank to make a report of possible fraudulent charges and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-02-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act for 1 of 3 residents reviewed for misappropriation (Residents B). Findings includes: During an interview on 2/14/25 at 11:01a.m., a family member indicated she had been informed by Resident B around September or October 2024 that she had concerns about her debit card being used for purchases without her knowledge. Resident B had indicated that the SSA who had been shopping for her had quit without telling anyone, did not return the resident's debit card, and had taken all the evidence of the resident's records with her. The facility was made aware, along with the local police and the Ombudsman. Resident B had indicated when she received her October bank statement, she was missing over $4000. The resident indicated there were charges such as door dash, bath and body works, withdrawals from automated teller…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-20 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to thoroughly investigate an allegation of the misappropriation of property for 1 of 3 residents reviewed for misappropriation of property (Resident B). Findings include: During an interview on 2/20/25 at 9:59 a.m., the ADM indicated she found out in October 2024 that Resident B had given her debit card to the SSA to use to help with shopping for the resident. The BOM had not seen Resident B's bank statements until October when the resident had asked her for help with her debit card. The SSD had contacted the SSA in October about suspicious charges, and the SSA had denied knowledge of the suspicious charges. The SSA had possession of Resident B's debit card for 38 days after she left employment with the facility. The debit card had been deactivated after being returned to the facility on [DATE], and the unusual charges that had been occurring for the past 3 months had stopped appearing on the bank statements. The ADM indicated she had not done an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-20 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was free from significant medication errors related to administration of transdermal patches (a medication patch applied to the skin) for 1 of 1 resident reviewed for medication errors (Resident Q). Findings include: During an interview on 1/30/25 at 11:25 a.m., Resident Q's wife indicated that on 12/25/24 when she arrived to take Resident Q home, he had two Exalon patches (a medication patch applied to the skin for treatment of dementia). Resident Q was discharged form the hospital and admitted to the facility on [DATE] for rehab. On 1/1/25, when she went to visit him, she again discovered that he had two Exalon patches on, so she called the nurse down to witness. The Administrator (ADM), Director of Nursing Services (DNS), and the nurse all told her it was not a medication error to have two Exalon patches on. On 2/17/25 at 11:00 a.m., Resident Q's record was reviewed. His diagnoses included, but were not limited to, neurocognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an admission inventory was completed, and failed to ensure discharge medications were counted and documented for 1 of 1 resident reviewed for medication disposition (Resident Q). Findings include: During an interview on 1/30/25 at 11:25 a.m., Resident Q's wife indicated that when she took him out of the facility on 1/1/25, they had at first refused to send them home with his medications, many of which they had brought from home, but the physician eventually ordered the medications to be released. The wife indicated she felt he was not being given the correct medication. On 2/17/25 at 11:00 a.m., Resident Q's record was reviewed. His diagnoses included, but were not limited to, neurocognitive disorder with Lewy bodies (a progressive brain disorder that causes a decline in thinking and reasoning), dementia (a group of conditions that cause a person to lose the ability to think, remember, and reason), disorientation (feeling confused…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-25 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the resident's representative was notified of a left hip wound for 1 of 3 residents reviewed for wounds (Resident C). Findings include: Resident C's record was reviewed on 10/23/24 at 10:05 a.m. A quarterly Minimum Data Set (MDS) assessment, dated 10/9/24, indicated the resident had a severe cognitive impairment and had an arterial ulcer (a sore caused by poor perfusion [delivery of nutrient-rich blood] to the lower extremities). Diagnoses on the resident's profile included, but were not limited to, unspecified dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life) with behavioral disturbance, generalized anxiety disorder (persistent worrying or anxiety about a number of areas that are out of proportion to the impact of the events), and peripheral vascular disease (a circulatory condition that occurs when blood vessels outside of the brain and heart narrow, spasm, or become blocked which can lead to reduced blood flow and potential tissue…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    A. Based on record review and interview, the facility failed to implement care plan interventions to prevent further development of wounds for 1 of 3 residents reviewed for wounds (Resident C). Findings include: Resident C's record was reviewed on 10/23/24 at 10:05 a.m. A quarterly Minimum Data Set (MDS) assessment, dated 10/9/24, indicated the resident had a severe cognitive impairment and had an arterial ulcer (a sore caused by poor perfusion [delivery of nutrient-rich blood] to the lower extremities). Diagnoses on the resident's profile included, but were not limited to, unspecified dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life) with behavioral disturbance, generalized anxiety disorder (persistent worrying or anxiety about a number of areas that are out of proportion to the impact of the events), and peripheral vascular disease (a circulatory condition that occurs when blood vessels outside of the brain and heart narrow, spasm, or become blocked which can lead to reduced blood flow and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident who fell was not moved before seeking treatment, and was subsequently diagnosed with a hip fracture for 1 of 3 residents reviewed for accidents (Resident B). Findings include: An Indiana State Department of Health Survey Report System report, dated 10/12/24 at 2:01pm, indicated Resident B was in the main dining room having lunch when he stood up and tripped on the chair leg and fell to his right. Nursing immediately assessed the resident who complained of lower extremity pain and was unable to bend his leg. Pain medication was given, and the Physician (MD) was notified and gave an order to send to the emergency room (ER) for evaluation and treatment. Resident B was diagnosed with a left femur fracture and the femur was surgically repaired. Resident B's record was reviewed on 10/23/24 at 10:04 a.m. Diagnoses on Resident B's profiled included, but were not limited to, Alzheimer's disease (a progressive disease that destroys memory and other important mental functions, memory loss and confusion being the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-06 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the responsible party of a change in condition of 1 of 1 resident reviewed for change of condition and notification (Resident B). Findings include: On 9/5/24 at 11:56 p.m., the medical record of Resident B was reviewed. The resident was admitted to the facility on [DATE]. admission Diagnosis included but were not limited to, acute respiratory failure (the inability of the respiratory system to meet the oxygenation, ventilation, or metabolic requirements of the patient) with hypoxia (low levels of oxygen in your body tissues), pneumonitis (Pneumonia, a bacterial infection of the lungs) due to inhalation of food and vomit. Physician Order, dated 8/15/24, indicated to administer 10 milliliters (ml) of Amoxicillin suspension (liquid) 250/5 ml via G-tube (a tube that is surgically inserted through the abdomen and into the stomach to provide nutrition, fluids, and medicine) every 12 hours for pneumonia for 7 days. Physician order, dated 8/16/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure respiratory services order was obtained and entered into the medical record for 1 of 1 resident reviewed for respiratory services (Resident B). Findings include: On 9/5/24 at 11:56 p.m., the medical record of Resident B was reviewed. The resident was admitted to the facility on [DATE]. admission Diagnosis included but were not limited to, acute respiratory failure (the inability of the respiratory system to meet the oxygenation, ventilation, or metabolic requirements of the patient) with hypoxia (low levels of oxygen in your body tissues), pneumonitis (pneumonia, a bacterial infection of the lungs) due to inhalation of food and vomit. Physician order, dated 8/13/2024, indicated to administer albuterol nebulizer 0.083% 2.5 mg (milligrams) inhale orally via nebulizer (an electrically powered machine that turns liquid medication into a mist so that it can be breathed directly into the lungs through a face mask or mouthpiece) two times a day for SOB…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-06 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medications were provided as ordered by the physician for 1 of 3 residents reviewed for medication administration (Resident B). Findings include: On 9/5/24 at 11:56 p.m., the medical record of Resident B was reviewed. The resident was admitted to the facility on [DATE]. admission Diagnosis included but were not limited to, acute respiratory failure (the inability of the respiratory system to meet the oxygenation, ventilation, or metabolic requirements of the patient) with hypoxia (low levels of oxygen in your body tissues), pneumonitis (pneumonia, a bacterial infection of the lungs) due to inhalation of food and vomit. Physician order, dated 8/13/24, indicated to administer albuterol nebulizer 0.083% 2.5 mg inhale orally via nebulizer (typically consist of a main nebulization unit, a reservoir for holding the liquid for nebulization, and a mouthpiece through which drug aerosol is inhaled) two times a day for SOB (shortness of breath). Physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-19 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the pest control program, throughout the building, was effective for 3 of 3 days of observation which had the potential to affect 100 of 100 residents residing in the building. Findings include: During a conversation, on 7/17/24 at 11:58 a.m., the Maintenance Supervisor (MS) indicated he had used Drop Dead insect spray on the baseboards and in the air. Also, he used chemicals used to treat the drains in the kitchen, resident restrooms, and pantries. The facility used a local pest company. He would provide the pest control company documents, his efforts to control the pests, and the Material Safety Data Sheets for the chemicals he used in this building. During a conversation, on 7/17/24 at 1:49 p.m., the Administrator (Admin) indicated the facility did have gnats. On 7/17/24 at 9:50 a.m., the first wooden door in the dining room was opened, the door was used for window food service access, and at least a dozen flying insects were observed flying together in the air (swarming). The Assistant Dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure services for effective assessment, skin care, and monitoring were provided in a timely manner to a resident that complained of not feeling well for 1 of 3 residents reviewed for quality of care. (Resident G) Findings include: On 7/18/24 at 10:25 a.m., Resident G's medical record was reviewed. She was admitted on [DATE] for Rehab with a diagnosis of Chronic Obstructive Pulmonary Disease (COPD) exacerbation, and on 2/21/24 she was moved to Long-Term Care (LTC). Resident G's nursing progress notes were reviewed and lacked documentation of any new areas to her abdomen, back, thighs and/or peri-area. The progress notes lacked documentation of any refusals to be cleaned, bathed or repositioned. The progress notes lacked documentation of any behaviors for picking at, removing, or refusing care for her ileostomy. The progress notes lacked documentation of any behaviors for making false allegations, delusion and/or incompetency in her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide supervision for a resident while taking a shower resulting in a fall for 1 of 3 residents reviewed for falls (Resident C). Findings include: On 7/17/24 at 10:32 a.m., a record review was completed for Resident C. He had the following diagnoses which included but were not limited to C2-C7 cervical fracture, essential hypertension, Alzheimer's disease, cardiomegaly (enlarged heart), type 2 diabetes mellitus, unspecified dementia, chronic embolism and thrombosis of unspecified deep veins of left lower extremity (blood clots in the left lower leg), muscle weakness, repeated falls, need for assistance with personal care, and adult failure to thrive (syndrome of weight loss, decreased appetite and poor nutrition, and inactivity, often accompanied by dehydration, depressive symptoms, impaired immune function, and low cholesterol). Resident C admitted to the facility on [DATE]. He was prescribed a blood thinner called Eliquis 5 mg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-22 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's elopement incident was accurately reported after the resident exited an open window on the second floor sunroom and the resident sustained injuries for 1 of 3 incidents reviewed for accuracy (Resident B). Findings include: An Indiana State Department of Health Survey System report, dated 3/16/24 at 8:40 p.m., submitted by the facility indicated Resident B had exited the second story of the facility through a window. Resident B unlocked the safety latch of the window and utilized a gait belt tied/anchored to a sitting chair to lower herself to the ground. Resident B was observed in the parking lot by Licensed Practical Nurse (LPN) 5. LPN 5 informed onsite staff and initiated the elopement protocol; visual line of sight was never broken. The resident had refused an assessment and treatment by facility staff and was extremely combative. Resident B made multiple attempts at physical contact towards staff. The resident was transferred…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-15 · tag F0554 — pattern
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were not left in resident's room without proper supervision and/or a medication self-administration assessment for 3 of 9 residents reviewed for accidents (Residents 76, 79 and 17). Findings include: 1. On 2/8/24 at 2:55 p.m., a Breo inhaler was observed on Resident 76's over the bed table. She indicated the nurse left it there. Resident 76's medical record was reviewed on 2/9/24 at 11:43 a.m. Her diagnoses included, but were not limited to, coronary artery disease (heart disease), heart failure, and anxiety disorder. A physician order indicated Breo Ellipta, inhale one puff by mouth once daily. On 2/12/24 at 1:34 p.m., the Director of Nursing (DON) indicated Resident 76 did not have a self-administration assessment for medications. 2. On 2/8/24 at 10:37 a.m., a tube of Calmoseptine was observed on top of Resident 79's book shelf. Resident 79's medical record was reviewed on 2/15/24 at 11:12 a.m. Her diagnoses included, but were not limited to, diabetes mellitus (blood sugar disorder) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-15 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. On [DATE] at 12:02 p.m., Resident 39's record was reviewed. He was admitted on [DATE]. His diagnoses included, but were not limited to, traumatic subdural hemorrhage (bleeding in the brain), cerebral infarction (stroke), and diabetes mellitus (blood sugar disorder). His physician order, dated [DATE], indicated his code status was a full code. His care plans were reviewed. He did not have a care plan for his code status. On [DATE] at 1:35 p.m., the Director of Nursing (DON) provided Resident 39's POST (Physician Orders for Scope of Treatment) form. It indicated he wanted to be a full code. A care plan was added on [DATE], it indicating Resident 39 had a full code status. Interventions included start CPR (cardio-pulmonary resuscitation) and call 911 (emergency services) and review quarterly and as needed for any change in code status. On [DATE] at 3:01 p.m., the DON indicated Resident 39 should have had a code care plan. Based on interview and record review, the facility failed to ensure comprehensive care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-15 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure meaningful activities were provided and implemented as scheduled, failed to invite additional residents to activities, and failed to document the participation/engagement in activities of the attending residents. This deficient practice had the potential to affect 39 of 39 residents who resided on the secured memory care unit. Findings include: During an interview on 2/12/24 at 1:25 p.m., Resident 63's family member indicated, she wished there were more meaningful activities for Resident 63 to attend because she had a higher functional ability than many of the other residents. The family member indicated there only seemed to be a lot of coloring and snacks. The family member indicated she wished there could be more live music, or old-time music, volunteer pet visits, volunteer multi-generational visits, maybe even some musical circles that the residents could get into and play. The family member indicated it seemed like a lot of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prevent the potential for accidents by effectively monitoring and maintaining the anti-roll back brake systems on wheelchairs for residents who required them for 3 of 9 residents reviewed for accidents (Residents 63, 85 and 255). Findings include: 1. On 2/8/24 at 12:54 p.m., Resident 63 was observed as she attempted to stand up from her wheelchair as she ate lunch in the secured memory care dining room. Each time she attempted to stand, her anti-roll back brakes did not engage on her wheelchair. On 2/12/24 at 9:58 a.m., a record review was completed for Resident 63. She had the following diagnoses, which included, but were not limited to dementia, psychotic disturbance, anxiety, and history of falling. She had a comprehensive care plan which was initiated on 8/7/23, and indicated she was at risk for falls related to cognitive deficits, poor safety awareness, medications, history of falls, unsteady balance, assistance with transfers, weakness, and new environment. She had an intervention, dated 10/23/24, for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the staff providing assistance with eating followed infection control guidelines for 2 of 2 residents observed for residents needing assistance with eating (Resident 41 and 75), and the facility failed to ensure all foods were dated in the kitchen for 1 of 2 observations of the kitchen. Findings include: 1 On 2/8/24 at 12:20 p.m., Qualified Medical Aide (QMA) 17 was observed assisting Resident 75 with eating. She used both hands to pull the front of her shirt down. QMA 17 did not hand wash or use hand sanitizer before returning to assist the resident with eating. On 2/8/24 at 12:28 p.m., QMA 17 reached into her pocket to retrieve her medication cart keys to give to the pharmacist. She did not wash her hands or use hand sanitizer before continuing to assist Resident 75 with eating. On 2/8/24 at 12:47 p.m., QMA 17 was observed to refill Resident 75's drinking cup. She touched the handle of the drink dispenser and did not hand wash or use hand sanitizer before continuing to assist Resident 75 with eating.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-15 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident (Resident 72) had the right to privacy during a wound dressing treatment for 1 of 1 resident reviewed for privacy. Findings include: On 2/8/24 at 11:46 a.m., Resident 72 indicated she had a pressure ulcer on her tailbone and the facility staff changed the dressing three times a week. On 2/13/24 at 10:03 a.m., Licensed Practical Nurse (LPN) 12 was observed completing Resident 72's dressing change with LPN 19 assisting. On 2/13/24 at 10:06 a.m., an unidentified lab phlebotomist (draws blood from residents for diagnostic testing) opened Resident 72's door without knocking. LPN 12 and LPN 19 indicated the resident was receiving care. The phlebotomist did not close the door, but continued to try and convince them she did not need blood from their resident, but her roommate. They indicated to come back in 5 minutes. She indicated she did not have 5 minutes. Resident 72's privacy curtain was not used to provide privacy during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure Foley (urinary containment device) catheters were not on the floor and a Foley bag had a dignity cover for 2 of 3 residents observed for urinary collection devices (Resident 72 and 79). Findings including: 1 On 2/9/24 at 2:26 p.m., Resident 94's foley bag was observed from the open door of his room, the bag was on the floor and there was not a dignity bag to preserved his dignity. His diagnoses included, but were not limited to, urinary tract infection, chronic kidney disease, and acute (sudden onset) kidney failure. A care plan, dated 11/28/23, indicated Resident 94 was at risk for urinary tract infections (UTI) related to his history of UTIs. The care plan goal was for the resident would have no active UTIs. 2. On 2/8/24 at 11:46 a.m., Resident 72's small catheter bag was hanging on the side of her bed visible to the hallway passersby, there was no dignity bag on it. Her diagnoses included, but were not limited to, kidney insufficiency and diabetes mellitus (blood sugar disorder). Her care plan, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-15 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure enteral nutrition formula was correctly labeled for 1 of 1 resident reviewed for tube feeding management according to policy (Resident 25). Findings included: On 2/9/24 at 2:23 p.m., observed the enteral feeding for Resident 25, the pump was running, and the 1000 milliliter (ml) bottle of Jevity 1.5 formula (fiber-fortified therapeutic nutrition that provides complete, balanced nutrition for long- or short-term tube feeding) was initialed and labeled with the date 2/8/24 at 5:00 a.m. Measurements on the bottle indicated that there was under 200 ml left inside the container. The pump display screen indicated it was pumping at a rate of 55 ml per hour and the amount that had been fed was 1972 ml. A new and unopened container of Jevity was observed sitting on the resident's bedside table located behind the pump. A record review for Resident 25 was conducted on 2/12/24 at 1:54 p.m. The profile indicated the residents' diagnoses included, but were not limited to, moderate protein-calorie malnutrition (does…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$31,852 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $31,852 — penalty dated 2024-02-15
  • Medicare payment denial — starting 2026-02-21 for 19 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
ENGELS, ERINIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 10/12/2012
FENOUGHTY, DEANNAIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 07/10/2023
GENTRY, MARKIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/12/2022
STARKEY, TYLERIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 08/01/2020
WAITE, JOHNIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 08/01/2020
WHICKER, TIMOTHYIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; TRUSTEE OF THE SNFsince 01/12/2022
PLAINFIELD CARE CENTER, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 03/01/2024
BARNES, KAITLINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2024
PIKE, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2024
ESDOV INVESTMENTS LLCOrganizationADP OF THE SNFsince 03/01/2024

CMS files one row per role, so the 23 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.0M
Net patient revenuemost recent cost report
-24.8%
Operating marginrevenue minus expenses
$2.4M
Related-party expense19% of expenses
Who pays — share of resident-days
Medicaid 77%Medicare 5%Other / private 18%

About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.4M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$364per resident / day
operating cost
$11,054per month
≈ monthly operating cost
$291per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155215. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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