Pilgrim Manor
222 Parkview St, Plymouth, IN 46563 · Government - County · 78 certified beds · (574) 936-9943 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (33) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $45,580 in federal fines (most recent 2026-02-13)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 18.9% | 11.0% | 15.4% | worse |
| Long-stay residents who lose too much weight | 6.4% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.4% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 8.9% | 1.1% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 7.4% | 25.2% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.4% | 3.9% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 22.1% | 11.9% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 20.1% | 23.5% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 97.1% | 95.4% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.7% | 3.6% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 23.9% | 23.3% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.1% | 13.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 79.2% | 79.0% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 18.8% | 22.2% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 2.9% | 10.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.43 | 1.61 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.49 | 1.44 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 62 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 80.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 41 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 51% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.6%CMS range 45.1–63.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.9%CMS range 5.5–13.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 80.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 65.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 78.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.4%CMS range 3.3–11.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.71 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 78 beds and averages 64.7 residents a day — about 83% occupied, or roughly 13 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.43 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.08 hrs/resident/day on weekends vs 3.58 on weekdays — 14% thinner on weekends. RN hours go from 0.72 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 39% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
33 citations, most serious first. The 12 most serious are shown; the remaining 21 are one tap away and print in full.
- Actual harm · G2026-02-13 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record review, the facility failed to assess, notify the family and provider and document the change in the medical record after a resident developed blood in her colostomy (an opening in the abdominal wall, connecting the colon to the outside of the body to divert waste and gas) bag for 1 of 1 residents reviewed for colostomy care. This deficient practice resulted in a delay of treatment for a gastrointestinal bleed (GI) and anemia (low hemoglobin) and unexpected hospitalization. (Resident J) Finding includes: During an interview on 2/9/2026 at 12:02 P.M., Resident J indicated a staff member had found blood and blood clots in her colostomy bag and that the employee had taken a picture of the blood to show the nurse. Resident J was not able to recall what staff member had taken the picture, but did recall it was around the end of second shift (2:00 - 1030 P.M.) on 2/8/2026. Resident J indicated she had not been updated with any information related to the blood in her colostomy bag. During an observation of Resident J's colostomy bag on 2/9/2026 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-11-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to follow bowel movement protocols. This resulted in the resident obtaining an ileus (a painful obstruction of the ileum or other part of the intestine) for 1 of 3 residents reviewed for quality of care. (Resident K) Finding includes: A record review for Resident K was completed on 11/26/2024 at 10:16 A.M. Diagnoses included, but were not limited to: Alzheimer's disease and constipation. The Quarterly Minimum Data Set (MDS) assessment, completed on 6/25/24 indicated the resident was severely cogntively impaired, was incontinent of her bladder and continent of her bowels and required some partial staff assistance for personal hygiene needs. A current Care Plan, initiated on 7/30/2024, indicated Resident K had the potential for constipation related to decreased mobility. The goal was for the resident to have a soft formed bowel movement at least every 3 days. Interventions included, but were not limited to: administer medications as ordered, check how often bowel movements occur, encourage fluid intake, give routine medications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-01 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to identify targeted behaviors and individualize interventions to clinically support the use of an antipsychotic and anti-depressant medications for 1 of 2 residents reviewed for chemical restraints (Resident E). Findings include:During intermittent observations on 6/1/26, from 10:00 A.M. to 4:00 P.M., Resident E was observed seated in her wheelchair, in the hallway across from the nurse's desk. Her face had a flat affect and she demonstrated no response to others as they passed by her. She did not seem to be sleepy or sedated but she was also unaware of her environment. The resident was not observed in any form of activity while seated in the hall. On 6/1/26 at 1:59 P.M., Resident E's record was reviewed. Diagnoses included but were not limited to: congestive heart failure, Alzheimer's dementia, neuromuscular dysfunction of the bladder, and parkinsonism (group of brain disorders which can cause tremors, slow movement, rigid muscles, and balance issues). Hospice progress notes, prior to admission, indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess for the continued use of an indwelling urinary catheter, failed to monitor for UTI's, and failed to assess and monitor a resident's ability to urinate following removal of a urinary catheter for 1 of 1 residents reviewed (Resident E). Findings include:On 6/1/26 at 1:59 P.M., Resident E's record was reviewed. Diagnoses included but were not limited to: congestive heart failure, Alzheimer's dementia, and neuromuscular dysfunction of the bladder (nerve damage interrupts the communication between the brain and the bladder which is usually chronic). Review of Hospice progress notes, prior to admission to the facility, indicated the following: -A medical Social Service hospice note, dated 2/11/26, indicated Resident E's caregiver had reported she had started behaviors of removing her pants and pull-ups in the morning and not remembering doing so. The behavior had resulted in urinary accidents. The caregiver indicated she had spoken with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to implement preventative measures for 1 of 3 residents at risk for elopement which resulted in a resident elopement. (Resident B) Finding includes:During an observation and interview, on 4/15/2026 at 9:49 A.M., Resident B was in his room, seated in his wheelchair with his portable oxygen nasal cannula tubing in the top drawer of his bedside table. Resident B was unable to determine where his oxygen cannula tubing was located. He also had an animated dog on his bed and was speaking to the animated dog about his feelings. A record review for Resident B was completed, on 4/15/2026 at 9:54 A.M. Diagnoses included, but were not limited to: dementia and a pathological fracture in neoplastic disease of the hip An Elopement/Wander Risk Evaluation, completed on 3/11/2026, indicated Resident B had been forgetful, had a short attention span and exhibited/expressed fear/anxiety, expressed a desire to go home and packed belongings or hovered at exit doors. The note indicated, around 7:30 P.M., Resident B had wanted to go…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to prepare and serve food under sanitary conditions related to staff hygiene in the kitchen and food temperature of hall trays for 1 of 1 kitchen areas observed. This issue had the potential to affect 62 of 62 residents who resided in the facility and received food from this dietary area.Findings include:During an interview, on 2/11/2026 at 11:20 A.M., the Dietary Manager indicated food remained on the steam table until it was plated or put on the resident meal trays.During an observation, on 2/12/2026 at 11:59 A.M. of the last hall tray, it was removed from the portable food cart and the Dietary Manager obtained the following food temperatures:Ham & scalloped potatoes:110 degrees Fahrenheit,Carrots:111 degrees Fahrenheit,Chocolate milk: 46 degrees Fahrenheit,Fruit cocktail: 60 degrees Fahrenheit. During an interview immediately following the temperature assessments, the Dietary Manager indicated the food should have been hotter (sic) than the recorded temperatures and indicated the facility had recently ordered new plate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-13 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow infection control practices related to hand hygiene procedures and wound care procedures for 1 of 1 resident reviewed for pressure ulcers. (Resident 34) In addition, the facility failed to track and complete infection surveillance during a COVID (Coronavirus) outbreak. Findings include: 1.During an interview, on 2/10/2026 at 11:26 A.M., a resident representative indicated Resident 34 had a pressure ulcer on her coccyx. During an observation, on 2/12/2026 at 12:25 P.M., Resident 34 was observed receiving wound care for the wound on her coccyx. Certified Nursing Assistant (CNA) 14 and the IP (Infection Prevention) nurse were already standing outside Resident 34's room. They had both donned gowns, masks and were wearing disposable gloves. An additional staff member, CNA 7 was observed to open the door with Resident's room door, then after she had entered Resident 34's room, CNA 7 closed the door, pulled two disposable gloves from a box stored behind the resident's door and applied the gloves to her hands…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-13 · tag F0552 — patternEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to obtain informed consent for psychotropic medication administration for 5 of 5 residents reviewed for unnecessary medications. (Res 5, 57, B, H & J)Findings include:1.A record review for Resident 5 was completed on 2/13/2026 at 8:49 A.M. Diagnoses included, but were not limited to: anxiety disorder and depression.A Quarterly Minimum Data Set (MDS) assessment, dated 12/22/2025, indicated Resident 5 was cognitively intact and received medication administration of an antianxiety and an antidepressant medication.Physician's Orders, dated 12/15/2025, indicated Resident 5 received desvenlafaxine 50 milligrams daily for depression and buspirone 10 milligrams three times daily for anxiety.A Care Plan, initiated on 9/26/2025, indicated Resident 5 used an antidepressant medication. The goal indicated Resident 5 would be free from discomfort and adverse reactions related to antidepressant therapy.A Care Plan, initiated on 1/16/2026, indicated Resident 5 used an anti-anxiety medication. The goal indicated Resident 5 would be free from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-13 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure 2 of 2 nursing staff (LPN 2 and LPN 3) followed standard pharmacy procedure to ensure accuracy related to documenting medication administration and administering preset medications for 1 of 1 residents observed for dignity. (Resident L)Finding includes:A record review for Resident L was completed, on 2/13/2026 at 10:06 A.M. Diagnoses included, but were not limited to: left femur fracture, diabetes mellitus type 2 and anxiety disorder.An admission Minimum Data Set (MDS) assessment, dated 1/26/2026, indicated Resident L was cognitively intact and received opioid medications for pain.During an interview, on 2/12/2026 at 9:07 A.M., Resident L notified the surveyor team of a concern she had related to her medication administration. Resident L indicated LPN 2 had been very sharp and snippy with her when she had requested her morning medications and pain medication and had not administered her morning medications yet, which included the pain medication that she had requested two hours prior. She indicated LPN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a resident was treated with dignity and respect regarding her concerns with medication administration for 1 of 1 resident reviewed for resident rights. (Resident L)Finding includes:During an interview, on 2/12/2026 at 8:34 A.M., Resident L voiced a concern related to medication administration. Resident L indicated LPN 2 had been very sharp and snippy with her when she had approached the nurse about not administered her morning medications, especially her pain medication that had been requested two hours prior to the complaint . She indicated LPN 2 had told her she needed to wait for her medication administration until she had eaten breakfast.During an observation, on 2/12/2026 at 9:22 A.M., Resident L had returned to her unit and LPN 2 stated to Resident L that she had pulled her medications for administration prior to Resident L complaining to the State surveyors. LPN 2 was argumentative and unkind with Resident L and Resident L had responded with a statement to LPN 2 that she was being snarky. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-13 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to consult the physician prior to administration of antihypertensives as instructed in emergency room discharge instructions for 1 of 2 residents reviewed for hospitalizations. (Resident H) This deficient practice resulted in medical-induced hypotension (unwanted low blood pressure caused by medications) and contributed to hospital readmission. In addition the facility failed to notify the physician regarding vital signs outside ordered parameters for blood pressures and blood sugars for 1 of 5 residents reviewed for unnecessary medications. (Resident H) Findings included: 1.The clinical record of Resident H was reviewed on 2/11/2026 at 1:30 P.M. The resident's diagnoses included, but were not limited to: chronic obstructive pulmonary disease, diabetes mellitus, Alzheimer's disease with late onset, depression, chronic fatigue, esophagitis, psoriasis, hypertensive heart disease, dementia, resistant hypertension, chronic diastolic congestive heart failure,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-13 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to provide timely assessments related to safe and appropriate use of a bed alarm and failed to document resident/family education and consent for a bed alarm for 1 of 2 residents reviewed for restraints. (Resident 30)Finding includes:During an observation of Resident 30's room on 2/9/2026 at 3:06 P.M., a bed alarm pad could be seen laying on the empty bed with a cord coming off the bed alarm pad and plugged into an alarm near the bed. During random observations of Resident 30 from 2/10/2026-2/13/2026, Resident 30 had not been observed laying in her bed. Resident 30's record review was completed on 2/13/2026 at 1:44 P.M. Diagnoses included, but were not limited to dementia, anxiety disorder, depression, hypertension (high blood pressure) and dysphagia. A Quarterly Minimum Data Set (MDS) assessment, dated 12/11/2025, indicated Resident 30 had severely impaired cognition, had adequate hearing, clear speech, had usually been able to understand others and others usually understood her. Resident 30 had been dependent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 21 citations
- Potential for harm · D2026-02-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure hand splints to prevent bilateral hand contractures was implemented for 1 of 3 residents reviewed for range of motion. (Resident D) The clinical record for Resident D was reviewed on 2/13/2026 at 10:55 A.M. Diagnosis included, but were not limited to, rheumatoid arthritis and contracture of left and right hand.An Occupational Therapy notes, dated 8/15/2025 through 9/22/2025, provided by the Physical Therapy Director, on 02/13/2026 at 1:40 P.M., indicated current hand splints were appropriate and fit properly and should be continued to be worn at night. A second note, dated 10/08/2025, indicated the resident splints were in good functional order and appropriate for the resident to use. There was no order for the splints in the nursing charting and no documentation that nursing management staff made aware of order.A current Care Plan, initiated on 8/14/2025 with a target date of 2/23/2026, indicated Resident D, had self-care deficits related to joint pain, decreased mobility and rheumatoid arthritis. Interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-13 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a the infection control program regarding stewardship of antibiotics was promoted regarding the use of an antibiotic without adequate assessment completed for use for 1 of 1 resident reviewed for antibiotics. (Resident 2)Finding includes:During an interview on 2/12/2026 at 1:59 P.M., the Infection Prevention (IP) Nurse indicated Resident 2 was treated with an antibiotic for a urinary tract infection on 1/4/2026 for 5 days. A urinalysis and/or culture and sensitivity had been ordered on 1/4/2026 to verify the urinary tract infection but was the testing had not been completed as ordered. The IP Nurse further indicated the facility was to utilize the McGreer's criteria to determine the need for an antibiotic but Resident 2's use of an antibiotic had not met the criteria and the physician had not been notified of the issue and lack of criteria to support the use of the antibiotic treatment. On 2/12/2026 at 2:16 P.M. the IP nurse provided a current policy, dated December 2016 and titled, Antibiotic Stewardship - Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-13 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the walk-in freezer equipment was in working order for 1 of 1 kitchen reviewed. This deficient practice had the potential to affect 62 of 62 residents who received meals from the kitchen.Finding includes:During an observation of the kitchen, conducted on 2/09/2026 at 9:40 A.M. with the Dietary Manager, the walk-in freezer, located directly outside of the facility, had a large accumulation of ice buildud between the cooling unit of the freezer and the upper southern corner. On of the ice formations was the size and shape of a small watermelon and the other ice formation was the size of a cantaloupe and shaped like an upper cased L letter.During an interview, on 2/9/2026 at 10:00 A.M., the Dietary Manager indicated she had put in a work order weeks ago to get the ice buildup removed from the walk-in freezer. The Dietary Manager indicated the Maintenance Director had told her the freezer could not be fixed until it could be thawed out.During an interview, on 2/11/2026 at 9:05 A.M., the Maintenance Director indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-27 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure food was stored and prepared in a sanitary manner for 1 of 1 kitchens observed. This deficient practice had the potential to affect 71 of 73 residents who consumed food from the kitchen. Findings include: During initial kitchen observations, on 11/21/2024 from 9:30 A.M. through 9:48 A.M. with the Dietary Manager (DM), the following was observed: - Opened cream base soup without an open date and stored unsealed. - Opened old fashioned biscuit gravy mix without an open date and stored unsealed. - Opened bag of coconut stored unsealed. - Opened pasta with no open date. - Opened chopped garlic sitting on a shelf with directions of to be refrigerate. - Spices of garlic herb seasoning, granulated garlic, granulated onion, parsley flakes and onion powder with no documented open date. - Mini freezer with heavy ice buildup. During an interview, on 11/21/2024 at 9:49 A.M., the Dietary Manager indicated the opened bags of food in the dry storage should have been sealed and/or in a baggie and have an open date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-27 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to allow residents to exercise their rights when choosing where to eat for 3 of 3 resident reviewed for resident rights. (Resident C, D and N) Findings include: 1. During an interview on 11/22/2024 at 10:27 A.M., Resident C indicated she was not allowed to eat in her room and all meals were to be eaten in the dining room. A record review for Resident C was completed on 11/25/2024 at 8:27 A.M. Diagnosis included, but were not limited to: schizoaffective disorder (bi-polar type), depression, anxiety, extrapyramidal and movement disorder. The current diet order for Resident C indicated she was on a regular diet with thin consistency. A Quarterly Minimum Data Set (MDS) Assessment. dated 11/01/2024, indicated Resident C was cognitively intact and only required set-up assistance for eating. During an interview, on 11/26/2024 at 1:35 P.M., Resident C indicated that if you were feeling bad or just did not want to eat in the dining room, staff would not bring a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide quarterly statements for 2 of 2 residents reviewed for personal funds. (Residents 5 & E) Findings include: 1. During an interview, on 11/22/2024 at 10:46 A.M., Resident 5 indicated she had not received quarterly statements for her personal funds account at the facility. She indicated if she needed to know her account's balance, the Business Office Manager (BOM) would verbally tell her the balance of the account. A record review for Resident 5 was completed on 11/25/2024 at 9:32 A.M. Diagnoses included, but were not limited to: dementia with psychotic disturbance, psychotic disorder with delusions, bipolar disorder, generalized anxiety disorder and depressive disorder. An Annual Minimum Data Set (MDS) assessment, dated 11/13/2024, indicated Resident 5 was cognitively intact. 2. During an interview, on 11/21/2024 at 2:38 P.M., Resident E indicated he had only received one quarterly statement since his admission to the facility, on 7/28/2023. A record review for Resident E was completed on 11/25/2024 at 10:53 A.M.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-27 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete a self administration of medication assessment timely for 1 of 1 resident reviewed for self administration of medications. (Resident N) Finding includes: During an interview, on 11/26/2024 at 9:11 A.M., Resident N indicated the nurse left her medications in her room and she took her medications herself. During an interview, on 11/26/2024 at 9:13 A.M., QMA 16 indicted it was okay to leave Resident N's medications in her room because she was alert and oriented. A current Care Plan, initiated on 7/28/2024, indicated the resident had requested to administer his/her own medications. Interventions included: The nurse was to bring medications to her room, all medications may be left with resident to take without assistance except for narcotics. A current physician order, dated 8/18/2024, indicated the following: may leave medications at bedside every shift. A Self Administration of Medications Assessment, dated 5/28/2024, was provided by the Director of Nursing and indicated Resident N was able to self administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-27 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a comprehensive plan of care was created for a resident with medical conditions of antiplatelet use, seizure disorder, gastroesophageal reflux disease (GERD) and glaucoma (Resident 39), a resident with splints to the wrist and fifth finger (Resident 22), and a resident with a pacemaker (Resident 29) for 3 of 19 residents reviewed for comprehensive care plans. Findings include: 1. A record review for Resident 39 was completed on 11/25/2024 at 10:19 A.M. Diagnoses included, but were not limited to: hemiplegia, seizure disorder, GERD and glaucoma. A Quarterly Minimum Data Set (MDS) assessment indicated Resident 39 received an antiplatelet medication, had range of motion limitations to one upper and lower extremity and had moderate impairment of her vision. A Physician's Order, dated 8/20/3034, indicated Resident 39 received clopidogrel (antiplatelet medication) 75 milligrams daily related to hemiplegia, levetiracetam (antiseizure medication) 750 milligrams twice daily for seizures, carbamazepine (antiseizure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to prevent a burn for 1 of 1 resident reviewed for accident hazards. (Resident M) Finding includes: A review of a facility reported incident was reviewed on 11/25/2024 at 11:12 A.M. The facility reported, on 11/20/2024 at 9:50 P.M., during skin rounds a nurse discovered an area on the bilateral inner legs of Resident M to be blistered. It was believed Resident M spilt soup on her lap. An investigation was initiated. The follow-up investigation indicated after interviewing staff, there were no witnesses to determine whether a hot liquid had spilt on Resident M's lap. Resident M required staff assistance to eat. The physician had examined the wounds and determined the wounds to be nonthermal. The resident's care plan was reviewed and updated. A Witness Statement from CNA 16, dated 11/19/2024, indicated, .Around supper time at 6:10 P.M., she has her dinner in front of her. I got up to give [another resident name] his dinner. Start [sic] to feed [Resident M] when I seen she was missing her soup. I said to my co-worker, ok, you…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to ensure nebulizer equipment and nasal cannula tubing were stored and dated properly (Resident 16), failed to ensure nasal cannula tubing was changed per physician orders and oxygen concentrator filters were cleaned as needed (Resident 16) and failed to provide oxygen hydration equipment (Resident F) for 3 of 3 residents reviewed for respiratory therapy. Findings include: 1. During an observation, on 11/21/2024 10:13 A.M., the handheld aerosol nebulizer for Resident 53 was lying on the bedside table. There was no date on the oxygen tubing or on the nasal cannula. During an interview, on 11/21/2024 at 11:25 A.M., Resident 53 indicated the staff did not normally store the handheld aerosol nebulizer in bags. During an interview, on 11/21/2024 at 2:54 P.M., Resident 53 indicated the staff had placed a dated paper tape label on her nasal cannula about an hour ago. She indicated the nasal cannula was not changed. A date of 11/21/2024 was observed written on paper tape attached to the nasal cannula. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-27 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure physician ordered medications were given and available for 1 of 9 residents whose medications were reviewed. In addition, the facility failed to ensure narcotics were counted and documented every shift for 1 of 4 narcotic count logbooks reviewed. (Residents K and North narcotic count sheets) Findings include: 1. A record review for Resident K was completed on 11/26/2024 at 10:16 A.M. Diagnoses included, but were not limited to: Alzheimer's disease and constipation. A Significant Change Minimum Data Set (MDS) assessment, dated 9/13/2024, indicated Resident K had significant cognitive impairment and was frequently incontinent of bowel. Physician Orders for Resident K, dated 8/26/2024, indicated the following medications: bisacodyl 5 milligrams daily, bisacodyl 10 milligram suppository as needed, docusate sodium 100 milligrams twice daily for 3 days and Milk of Magnesia 30 milliliters as needed. (medications to soften stools and/or promote regular bowel movements) The August 2024 Medication Administration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-27 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medications were stored appropriately and medication carts were free of loose pills for 2 of 2 medication carts observed. (400 hall medication cart and 100 hall medication cart) Findings include: 1. During a medication storage observation, on [DATE] at 11:03 A.M., with LPN 2 on the 400 hall med cart, the following was observed: 6 loose pills in 3 of the 4 main drawers. During an interview, on [DATE] at 11:09 A.M., LPN 2 indicated the loose pills should not be in the medication cart. 2. During a medication storage observation, on [DATE] at 11:16 A.M., with R.N. 15 on the 100 hall medication cart, the following was observed: - a box of glucose test strips that had expired on [DATE]. - 3 loose pills in 2 drawers. - a opened container of Miralax (laxative) with no opened date. During an interview, on [DATE] at 11:18 A.M., R.N. 15 indicated the loose pills should not be in the medication cart and the laxative should have a date opened in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-27 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure enhanced barrier precautions were in place for 1 of 1 residents observed during wound care. (Resident 60) and failed to store catheter tubing and drainage bags appropriately for 1 of 2 residents reviewed for catheters (Resident F). Findings include: 1. The medical record for Resident 60 was reviewed on 11/25/2024 at 9:04 A.M. Diagnoses included, but were not limited to: rhabdomyolysis, paroxysmal atrial fibrillation, depression, anxiety, neuromuscular dysfunction of bladder, pressure ulcer of left buttock, dementia and diabetes mellitus. A Quarterly Minimum Data Set (MDS) assessment, dated 8/14/2024, indicated Resident 60 was severely cognitively impaired. The MDS indicated Resident 60 was dependent for eating, oral hygiene, toileting, showering/bathing, upper and lower body dressing, footwear and personal hygiene. Resident had an indwelling urinary catheter and was always incontinent of bowel. Resident 60 had one pressure ulcer that was present upon admission. A Physician's Order for Resident 60, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure 1 of 1 residents reviewed for restraints were free from physical restraints, (Resident C). Finding includes: During an interview on 8/22/24 at 8:45 A.M., Employee 16 indicated Resident C, had been secured to his wheelchair with a sheet by two staff members. Employee 16 indicated on the evening of 8/13/24, Employees 4 and 5 placed a sheet around the Resident C while he was in his wheelchair and Employee 4 tied the sheet around the back of the chair, while the resident was on their wing (West Wing) for supervision. Employee 16 indicated when Employee 14 took the resident back to his room on the East Wing, it was discovered the sheet was tied around the back of the chair. Employee 14 then reported the incident to Employees 15 and 16. Employee 16 indicated Employee 15 reported the incident to the Administrator immediately, but neither Employee 4 nor Employee 5 were sent home pending an investigation. During an interview, on 8/22/24 at 1:00 P.M.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and facility policy review, the facility failed to ensure their abuse policy was implemented when staff failed to report an allegation of abuse regarding an alleged use of a physical restraint, to the State Agency, for 1 of 3 residents reviewed for abuse, (Resident C). Finding includes: During an interview on 8/22/24 at 8:45 A.M., Employee 16 indicated Resident C, had been secured to his wheelchair with a sheet by two staff members. Employee 16 indicated on the evening of 8/13/24, Employees 4 and 5 placed a sheet around the Resident C while he was in his wheelchair and Employee 4 tied the sheet around the back of the chair, while the resident was on their wing (West Wing) for supervision. Employee 16 indicated when Employee 14 took the resident back to his room on the East Wing, it was discovered the sheet was tied around the back of the chair. Employee 14 then reported the incident to Employees 15 and 16. Employee 16 indicated Employee 15 reported the incident to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to report to the State Agency an allegation of abuse for 1 of 3 resident's reviewed for abuse, (Residents C). Finding includes: During an interview on 8/22/24 at 8:45 A.M., Employee 16 indicated Resident C, had been secured to his wheelchair with a sheet by two staff members. Employee 16 indicated on the evening of 8/13/24, Employees 4 and 5 placed a sheet around the Resident C while he was in his wheelchair and Employee 4 tied the sheet around the back of the chair, while the resident was on their wing (West Wing) for supervision. Employee 16 indicated when Employee 14 took the resident back to his room on the East Wing, it was discovered the sheet was tied around the back of the chair. Employee 14 then reported the incident to Employees 15 and 16. Employee 16 indicated Employee 15 reported the incident to the Administrator immediately, but neither Employee 4 nor Employee 5 were sent home pending an investigation. During an interview, on 8/22/24 at 1:00 P.M., Employee 5 indicated she had worked the day shift on 8/13/24 when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based interviews, and record review, the facility failed to ensure a thorough investigation was completed for an allegation of abuse for 1 of 3 residents reviewed for abuse, (Resident C). Finding includes: During an interview on 8/22/24 at 8:45 A.M., Employee 16 indicated Resident C, had been secured to his wheelchair with a sheet by two staff members. Employee 16 indicated on the evening of 8/13/24, Employees 4 and 5 placed a sheet around the Resident C while he was in his wheelchair and Employee 4 tied the sheet around the back of the chair, while the resident was on their wing (West Wing) for supervision. Employee 16 indicated when Employee 14 took the resident back to his room on the East Wing, it was discovered the sheet was tied around the back of the chair. Employee 14 then reported the incident to Employees 15 and 16. Employee 16 indicated Employee 15 reported the incident to the Administrator immediately, but neither Employee 4 nor Employee 5 were sent home pending an investigation. During an interview,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to monitor the temperatures of coffee and hot water before serving the fluids to residents and failed to assess a resident for hot fluid safety for 1 of 3 residents reviewed for accidents. (Resident B) This deficient practice resulted in a resident spilling hot liquid onto her lap and sustaining ;second degree burns on her legs. (Resident B) Finding includes: During an observation on 8/22/24 at 2:00 P.M., with Employee 5, Resident B was laying in her bed with her eyes open but she did not respond to vocal stimuli. Employee 5 pulled the covers back to expose burned areas on both of Resident B's thighs. The upper left thigh had a reddened area approximately 10 cm x 5 cm that covered the top of the thigh and into the inner thigh. A fluid filled blister approximately 6 cm x 6 cm was noted to the top and inner part of the thigh. The tissue surrounding the blister was red and raw. The right thigh had an open area approximately 10 cm x 5 cm. During an interview, on 8/23/24 at 5:00 P.M., Employee 13 indicated on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store and serve food under sanitary conditions related to open and undated dry goods in 1 of 1 kitchen and touching the eating surface of salad bowls with bare hands in 2 of 2 dining halls observed. This had the potential to affect all 57 residents who resided in the facility and received food from these dietary areas. Findings include: 1. On 12/18/2023 at 9:45 A.M., the following was observed on the initial kitchen tour with the Director of Nursing (DON): a. A spice cart had opened and undated onion powder, paprika, rosemary, and basil. b. In the dry storage room, Chex, Cheerios, [NAME] Krispies, and Raisin Bran cereals had been opened and transferred into clear covered bins, but did not have an opened-on date. During an interview on 12/18/2023 at 9:53 A.M., the DON indicated the spices and cereal were open and didn't have an opened-on date, but the spices and cereal should have been labeled with the opened-on date. 2. On 12/18/2023 at 12:25 P.M., a dining observation of the main dining hall was completed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to develop a care plan for a resident with aspiration/choking risk and a resident with a pressure ulcer for 2 of 19 residents reviewed for comprehensive care plans. (Residents 42 & 154) Findings include: 1. A record review for Resident 42 was completed on 12/21/2023 at 9:48 A.M. Diagnoses included, but were not limited to: dementia and history of transient ischemic attack/cerebral infarction. A Quarterly Minimum Data Set (MDS) assessment, dated 8/11/2023, indicated Resident 42 required setup or clean-up assistance with eating. A Nurse's Note, dated 10/2/2023 at 8:09 P.M., indicated Resident 42 was sent to the hospital for evaluation due to coughing, gurgling, and keeping secretions in her mouth. The resident was suctioned with a moderate amount of secretions and bits of food particles. She felt better after the suctioning, but the episode started again in 15 minutes. She was suctioned again and swallowed a sip of water. She stated that something was stuck. The Heimlich maneuver was attempted, but the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to prevent the development of a pressure ulcer from a medical device for 1 of 3 residents reviewed for pressure ulcers. (Resident 20) Finding includes: During an interview with Resident 20 on 12/18/2023 at 11:13 A.M., he indicated he had a sore on his left leg. He was supposed to wear an orthotic device, and the device had caused the problem. He indicated the strap was too tight and caused the issue. A record review was completed on 12/20/2023 at 9:14 A.M. Diagnoses included, but were not limited to: peripheral vascular disease, left foot drop, and venous insufficiency. A Physician's Order, dated 9/30/2022, indicated to apply splint/brace daily in the morning, and was only allowed on for 2-3 hours a day. A Quarterly Minimum Data Set (MDS) assessment, dated 8/8/2023, indicated Resident 20 was cognitively intact, and was dependent with lower body dressing and required substantial/maximal assistance with transfer and bed mobility. Resident 20 had no pressure ulcers. A Braden Scale (pressure ulcer risk assessment) was completed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$45,580 in federal fines across 1 penalty.
- $45,580 — penalty dated 2026-02-13
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| NBH BANK | Organization | 5% OR GREATER MORTGAGE INTEREST | since 07/01/2024 |
| BORNE-BAUMAN, CANDICE | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2024 |
| FLUECKIGER, RUSSELL | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2024 |
| LEHMAN, SCOTT | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2024 |
| MACKLIN, LARRY | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2024 |
| MCINTIRE, DAVID | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2024 |
| ADAMS COUNTY MEMORIAL HOSPITAL | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2025 |
| PILGRIM MANOR OPERATIONS | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| COMBS, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/10/2024 |
| HOLM, BYRON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/01/2024 |
| SMITH, SCOTT | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2024 |
| SPRUNGER, KYLE | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2024 |
| WHEELER, DANE | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2024 |
| GREATOREX, TINA | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 08/06/2025 |
| SCHIOWITZ, MARC | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 08/06/2025 |
| SEBBAG, GABRIEL | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | since 08/06/2025 |
| 222 PARKVIEW PROPCO LLC | Organization | ADP OF THE SNF | since 07/01/2024 |
| ADVANCED CARE CONSULTANTS LLC | Organization | ADP OF THE SNF | since 07/01/2024 |
| BLUE MANAGEMENT SERVICES LLC | Organization | ADP OF THE SNF | since 07/01/2024 |
| CLINICAL CONSULTING SERVICES LLC | Organization | ADP OF THE SNF | since 07/01/2024 |
| FIRST BANK OF BERNE | Organization | ADP OF THE SNF | since 07/01/2024 |
| SUMMATION FINANCIAL SERVICES LLC | Organization | ADP OF THE SNF | since 07/01/2024 |
CMS files one row per role, so the 30 rows in the source record cover these 22 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IN
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155073. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.