West Bend Nursing And Rehabilitation

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 28% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 157 beds and averages 65.2 residents a day — about 42% occupied, or roughly 92 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.83 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.66 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.50 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.08 hrs/resident/day on weekends vs 4.13 on weekdays — 25% thinner on weekends — a notable drop. RN hours go from 0.75 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

18 citations, most serious first. The 10 most serious are shown; the remaining 8 are one tap away and print in full.

• Potential for harm · Ecited before2026-03-13 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation and interview the facility failed to prepare food under sanitary conditions in 1 of 1 kitchens. This had the potential to affect 66 out of 67 residents who ate food prepared in the kitchen.Finding includes: During a tour of the kitchen on 3/9/2026 at 9: 38 A.M. with the Culinary Manager (CM) the following was noted:-the wall around the handwashing sink was dirty with brown and yellow spots and drips-3 stainless steel skillets were black and brown colored greasy skillet on both the inside and outside surfaces-and the top of 2 water heaters were covered with dust and debris. During an interview on 3/9/2026 at 9:48 A.M., the CM indicated the wall near the handwashing sink should have been cleaned, they probably should order new frying pans, and the top of the water heaters should have been free of dust and debris. On 3/13/2026 at 10:05 A.M. a current policy, dated 6/2025 and titled Kitchen Cleanliness, was provided by the ED. The policy indicated, .A clean, sanitary, and safe kitchen environment will be maintained at all times to ensure the health and well-being of…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-03-13 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
  Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain a sanitary environment on the 200 Unit for 1 of 3 Units whose environment was observed. (200 Unit)During a continuous observation of the 200 Unit's environment on 3/6/2025 from 9:30 A.M. until 3:30 P.M., and during an environment tour with the Housekeeping Supervisor (HS) on 3/13/2025 at 11:00 A.M., the following was observed:-Two ceiling air vents above the 200 Unit Medication Cart had a heavy build up of dust.-A heavy build up of dust on the blinds and window sills of rooms 208, 216 and 218.-room [ROOM NUMBER] had a dried brown substance on the wall in the corner of the room.-The toilet in room [ROOM NUMBER] had a brown stains inside the bowl 3/6/2026 and had hard water stains on 3/13/2025 inside the bowel.-Used towels and wash clothes were on the floors in the bathroom of rooms 208, 216, 212 and 220. During an interview with the HS on 3/13/2025 at 1:20 A.M., the HS indicated toilets should be cleaned daily, even for residents…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Environmental Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-06-19 · tag F0580 — failed to tell family and doctor about changes — isolated
  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure a resident's responsible party was notified timely of new medication and the risks and benefits of the medication, prior to administration of the medication, for 1 of 3 residents reviewed for notification, (Resident B). Finding includes: On 6/18/25 at 9:43 A.M., a telephone interview with the Social Service Director (SSD) at a local dialysis center indicated Resident B received dialysis at the dialysis center on Mondays, Wednesdays and Fridays and had received dialysis for several months. The SSD indicated the facility had notified the dialysis center, on 3/14/25, that Resident B had been prescribed Ativan (a central nervous system depressants which slows down the nervous system and is used to treat anxiety) before his dialysis appointments. The dialysis SSD indicated Resident B had been coming to dialysis treatments, lethargic and out of it over the past few weeks and, on 5/28/25, she had notified the Director of Nursing and requested a discontinuation of the Ativan medication. The dialysis SSD indicated there was…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-06-19 · tag F0605 — failed to not use drugs as a restraint — isolated
  Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to ensure a resident was free from chemical restraint related to medication administered for the purpose of calming the resident prior to off-site dialysis treatments, for 1 of 3 residents reviewed for chemical restraints, (Resident B). Finding includes: During an observation, on 6/17/25 at 10:18 A.M., Resident B was in the common area of the Memory Care unit seated upright, alert and watching the activities of the other residents in the area. The resident was well-groomed and nicely dressed. The resident showed no signs of any negative behaviors. During an observation, on 6/18/27 at 9:48 A.M., Resident B was in the common area of the Memory Care unit, seated in a chair along with other residents in the area. Resident B was clean, well dressed, appeared alert and showed no signs of negative behaviors. During an interview, on 6/18/25 at 9:43 A.M., with the Social Service Director (SSD) from a local dialysis center, she indicated Resident B received dialysis at the dialysis center on Mondays, Wednesdays, and…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-06-19 · tag F0656 — failed to write and follow a full care plan — isolated
  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure a comprehensive plan of care was created timely related to anit-anxiety medication use for 1 of 3 residents reviewed for care plans, (Resident B). Finding includes: During an interview on 6/18/25 at 10:20 A.M., the Memory Care Director indicated on 3/10/25, she was directed by the Director of Nursing to call the facility's Psychiatric Nurse Practitioner to request an order for medication to calm the resident while he received dialysis. The Memory Care Director indicated she had called and made the request to the Psychiatric Nurse Practitioner, who then prescribed Ativan 0.5 mg to be taken by mouth every Monday, Wednesday, and Friday before leaving the facility for dialysis. Resident B's clinical record was reviewed on 6/19/25 at 10:00 A.M. Diagnoses included but were not limited, Alzheimer's disease, vascular dementia, chronic kidney disease and adjustment disorder with anxiety. A physician's order, dated from 3/11/25 to 5/28/25, indicated Ativan tablet 0.5 mg to be administered by mouth once a day on Monday,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Fcited before2024-12-09 · tag F0812 — failed to store, cook, and serve food safely — widespread
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review, the facility failed to store and serve food in a sanitary manner in the pantries, dining rooms, kitchen and kitchenettes. This had the potential to affect 57 of 57 residents who consumed food from the kitchen, pantries, dining rooms and kitchenettes. Findings include: 1. During the initial kitchen tour with the Culinary and Nutrition Manager (CNM) on 12/3/2024 at 9:45 A.M., 12/4/2024 at 8:30 A.M., 12/5/2024 at 11:20 A.M. and 12/6/2024 at 8:40 A.M. the following was observed: - the 6 burner gas range had a thick buildup of a black substance on all burner grates and below the grates. -there was a build up of grease on the stainless backsplash surrounding the gas range. -there was a build up of grease on the wall next to the gas burners. -A ceiling vent had a black substance that looked like mold above the stainless steel prep table behind the ovens. -The handwashing sink was dirty with a red colored dried substance on the wall by the soap dispenser. -Two ovens had a build up of a black substance on the inside, and both ovens had a…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-12-09 · tag F0623 — isolated
  Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to provide a copy of the Notice of Transfer/Discharge form when residents were transferred and admitted to an acute care facility for 2 of 2 residents reviewed for hospitalization. (Residents 4 and 16) Findings include: 1. A record review was completed on 10/3/2024 at 2:10 P.M. for Resident 4. Diagnoses included, but were not limited to chronic obstructive pulmonary disease, respiratory failure and heart failure. A Significant Change Minimum Data Set (MDS) assessment, dated 10/23/2024, indicated Resident 4's cognition was intact. On 10/5/2024 at 6:15 P.M., Nursing Progress notes indicated Resident 4 was found unresponsive. After an assessment and notification to the physician, Resident 4 was sent to the emergency room. Her husband was notified by phone of the transfer but the record lacked documentation that the Notification of Transfer/Discharge form was provided to the resident or her husband. During an interview on 12/05/24 at 2:16 P.M., the ED indicated there was no documentation of the transfer paperwork, including the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-12-09 · tag F0625 — isolated
  Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to provide a copy of the Bed Hold Policy to residents when admitted to the hospital for 2 of 2 residents reviewed for hospitalization. (Residents 4 and 16) Findings include: 1. A record review was completed on 10/3/2024 at 2:10 P.M. for Resident 4. Diagnoses included, but were not limited to chronic obstructive pulmonary disease, respiratory failure and heart failure. A Significant Change Minimum Data Set (MDS) assessment, dated 10/23/2024, indicated Resident 4's cognition was intact. On 10/5/2024 at 6:15 P.M., Nursing Progress Notes indicated Resident 4 was found unresponsive. After an assessment and notification to the physician, Resident 4 was sent to the emergency room. Her husband was notified by phone of the transfer but the record lacked documentation that the Bed Hold Policy was provided to the resident or her husband. During an interview on 12/05/24 at 2:16 P.M., the ED indicated there was no documentation of the transfer paperwork, including the Transfer/Discharge form for Resident 4. 2. During an interview on…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-12-09 · tag F0657 — failed to keep the care plan current — isolated
  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to have Care Plan meetings with residents and/or their representatives timely for 2 of 3 residents whose Care Plan meetings were reviewed. (Residents 47 & 38) Findings include: 1. During an interview on 12/03/2024 at 2:13 P.M., Resident 47 indicated he had not been to a Care Plan meeting with the staff. Resident 47's record review was completed on 12/4/2024 at 1:23 P.M. Resident 46 had a Minimum Data Set (MDS) assessment completed on the following dates: -11/19/2024 Quarterly MDS assessment -8/21/2024 Significant Change MDS assessment -5/31/2024 Quarterly MDS assessment -5/14/2024 Quarterly MDS assessment -3/19/2024 Annual MDS assessment -1/2/2024 Quarterly MDS assessment There was no documentation a Care Plan meeting with Resident 47 had been conducted following any of the MDS assessments, except after the 2/18/2024 Annual MDS assessment. During an interview on 12/5/2024 at 2:34 P.M., the Social Services Director indicated she had met with Resident 47 regularly, but had not had a Care Plan meeting with him following his MDS…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-12-09 · tag F0658 — failed to meet professional standards of care — isolated
  Ensure services provided by the nursing facility meet professional standards of quality.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review, the facility failed to 1 of 1 staff (LPN 2) met professional standards regarding signing off dressing changes for 1 of 3 residents reviewed for wounds. (Resident 42) Finding includes: During an observation and interview on 12/3/2024 at 9:41 A.M., Resident 42 indicated that she was supposed to get her dressing changed daily, and it had not been completed for two days. She had asked the evening shift to do it, but no one had completed her dressing change. The dressing covering the resident's left above the knee amputation revision wound was dated 11/30/2024. When Resident 42 pulled back the dressing, there was a large amount of reddish- brown thick drainage, an opening in the center of wound and erythema around the whole surgical site. During an observation and interview on 12/3/2024 at 10:12 A.M., LPN 2 indicated the dressing to the left leg was ordered to be changed daily, but the current dressing was dated 11/30, 4 days prior. LPN 2 indicated Resident 42 had went out of the building with a friend on 12/1/2024 and 12/2/2024 and had…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $720K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN