Onyx Care of Bernice
101 Reeves Street, Bernice, LA 71222 · For profit - Limited Liability company · 126 certified beds · (318) 285-7600 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (32) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $9,974 in federal fines (most recent 2024-07-15)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.6% | 17.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.9% | 5.2% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.2% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 2.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.4% | 2.3% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 5.4% | 0.2% | 0.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.6% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 6.7% | 17.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 27.3% | 23.2% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 96.6% | 94.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.8% | 5.6% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 17.4% | 15.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 43.5% | 22.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 23.5% | 3.1% | 1.4% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay hospitalizations per 1,000 resident days | 4.26 | 2.56 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 5.80 | 2.74 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.09 therapist hours per resident per day in 2026Q1 — more than 5% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.9%CMS range 6.8–16.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.29 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 126 beds and averages 79.0 residents a day — about 63% occupied, or roughly 47 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.51 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.27 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.00 hrs/resident/day on weekends vs 3.71 on weekdays — 19% thinner on weekends. RN hours go from 0.39 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
32 citations, most serious first. The 14 most serious are shown; the remaining 18 are one tap away and print in full.
- Immediate jeopardy · Kcited before2023-12-18 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, the facility failed to ensure a resident's right to be free from resident to resident physical abuse for 4 (Residents #2, #3, #4, #5) of 5 (Residents #1, #2, #3, #4, #5) residents reviewed for abuse. The facility failed to provide sufficient, competent direct care staff to ensure resident safety was maintained in the secure unit. The Immediate Jeopardy began on 11/16/2023 as a result of the secure unit having: 1) a resident to resident physical abuse altercation on 11/16/2023 between Resident #2 and Resident #3 which occurred when Resident #2 grabbed Resident #3 by the neck and hit him in the back of the head with a closed fist. Resident #3 retaliated and hit Resident #2 with a closed fist. The incident occurred in the dining room of the secure unit. The facility failed to ensure staff monitored the television/dining room. 2) a resident to resident physical abuse altercation on 12/04/2023 between Resident #4 and Resident #5 which occurred when Resident #4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2023-12-18 · tag F0741 — failed to have staff trained for behavioral health — patternEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure sufficient staffing to assure residents safety and maintain the highest practicable physical, mental and psychosocial well-being for 4 (Residents #2, #3, #4, #5) of 5 (Residents #1, #2, #3, #4, #5) residents reviewed for abuse. The facility failed to: 1. Provide sufficient direct care staffing to ensure residents safety. 2. Interview or assess all residents on the secure unit regarding concerns of physical abuse after incidents that involved abuse. The Immediate Jeopardy began on 11/16/2023 as a result of the secure unit having: 1) a resident to resident physical abuse altercation on 11/16/2023 between Resident #2 and Resident #3 which occurred when Resident #2 grabbed Resident #3 by the neck and hit him in the back of the head with a closed fist. Resident #3 retaliated and hit Resident #2 with a closed fist. The incident occurred in the dining room of the secure unit. The facility failed to ensure staff monitored the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2023-12-18 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being for 4 (Residents #2, #3, #4, #5) of 5 (Residents #1, #2, #3, #4, #5) residents reviewed for abuse. The administration failed to provide sufficient, competent direct care staff to ensure resident safety was maintained in the secure unit. The Immediate Jeopardy began on 11/16/2023 as a result of the secure unit having: 1) a resident to resident physical abuse altercation on 11/16/2023 between Resident #2 and Resident #3 which occurred when Resident #2 grabbed Resident #3 by the neck and hit him in the back of the head with a closed fist. Resident #3 retaliated and hit Resident #2 with a closed fist. The incident occurred in the dining room of the secure unit. The facility failed to ensure staff monitored the television/dining room. 2) a resident to resident physical abuse altercation on 12/04/2023 between…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-07-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to protect the resident's right to be free from physical abuse and psychosocial harm by staff for 1 (#1) of 3 (#1,#2, #3) sampled residents. The deficient practice resulted in actual harm for resident #1 (who was cognitively impaired) on 06/27/2024 at 9:01 p.m. when S4CNA (certified nursing assistant) physically abused resident #1 by using her left hand to grab the back of resident #1's shirt in an attempt to pull him towards his room. At this time resident #1 turned his back to S4CNA and his left elbow made contact with S4CNA's left shoulder. S4CNA used her closed right hand to make contact with the back of resident #1's head and then wrapped both her arms around resident #1's chest. Even though there was no significant decline in mental or physical functioning, it can be determined that the reasonable person would have experienced severe psychosocial harm as a result of the physical abuse, since a reasonable person would not expect to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-20 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interviews, the facility failed to maintain a safe, clean, comfortable, and homelike environment for 1 (#9) of 6 sampled residents reviewed for environment. The facility failed to ensure Resident #9's door to a shared bathroom remained in good repair. Findings:On 05/18/2026 at 8:00 a.m. and 05/19/2026 at 8:15 a.m., an observation of Resident #9's room revealed a shared bathroom between Resident #9's room and the adjacent resident room. Further observation revealed the bathroom door was unable to close completely due to the door hitting the door frame when attempting to close.On 05/19/2026 at 9:37 a.m., an observation conducted with S1Administrator confirmed Resident #9's bathroom door was unable to close completely due to door hitting the frame, and needed to be repaired.
- Potential for harm · D2026-05-20 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview the facility failed to provide a safe, functional, sanitary and comfortable environment for residents, staff, and public by having various hazardous and unsanitary items accessible.Findings:Observation on 05/18/2026 at 1:52 p.m. revealed two residents sitting outside in closed courtyard area off north end of facility with no staff present. The gate on the northwest end of property was open with no staff present. Further observation revealed the following hazards and unsanitary items in proximity of residents: 1) a toilet sitting on side walk that contained dirty gloves, cigarette butts and a rags inside it. 2) various paints, calking, rusted saw blades and sharps accessible to residents. 3) There was also numerous cigarette butts observed scattered on sidewalk next to building.On 05/19/2022 at 9:20 a.m., an interview with S7RN Nurse Supervisor, confirmed the items listed above were accessible to residents and should be removed.
- Potential for harm · D2026-05-20 · tag F0925 — failed to control pests — isolatedMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interviews, the facility failed to ensure it maintained an effective pest control so that the facility was free of pests by having flies throughout the facility on all days of the survey.Findings: Observations on 05/18/2026, 05/19/2026, and 05/20/2026 revealed multiple flies in the following residents' rooms for Resident's #70, #74, #75, #48, #40, #72, #23, #86, #54, #87, and #59.Further observations revealed flies in the activity room on all days of the survey. On 05/19/2026 at 3:00 p.m., S1Administrator was informed of the numerous amount of flies in resident rooms and throughout the facility observed during each day the survey.Observation on 05/18/2026 and 05/19/2026 revealed the fluorescent fly light next to exit door by the activity room was not plugged into an outlet. On 05/19/2026 at 3:30 p.m. S1Administrator confirmed the fly light was not plugged into the outlet.
- Potential for harm · Ecited before2025-03-19 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to ensure a resident who is unable to carry out Activities of Daily Living (ADL) receives the necessary services to maintain good personal hygiene for 1 (#73) of 6 (#15, #26, #27, #56, #65, and #73) residents reviewed for ADL care. The provider failed to ensure resident #73's fingernails were trimmed and cleaned. Findings: Review of the medical record revealed resident #73 was admitted to the facility on [DATE] with diagnoses that included in part, Alzheimer's disease and dementia. Review of the quarterly Minimum Data Set assessment dated [DATE] revealed that resident #73 was severely impaired with his daily decision making skills and he required substantial/maximal assistance with personal hygiene. Review of the medical record revealed resident #73 was care planned for an ADL self-care deficit and he required extensive assistance with ADLs related to Alzheimer's disease. The documented approaches included in part, bathing/showering:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-19 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of the Order Listing Report, and interviews, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety, by 1) having exposed and unlabeled food items in the freezer and refrigerator, 2) placing contaminated food preparation utensils on top of and in direct contact with resident foods, and 3) testing the dishwasher sanitizer level with expired test strips. According to the Order Listing Report provided by S11Dietary Manager (DM), there was a total of 79 residents that received a meal tray from the kitchen. Findings: On 3/17/2025 at 8:30 a.m., an observation of the kitchen with S11Dietary Manager (DM) revealed there was one upright freezer that had one opened box of riblet pork patties and one opened box of hamburger patties that were exposed to air and not labeled with an open date. Further observation of the upright freezer revealed one opened box of chicken bread that was not labeled with an open date. Further observation of the kitchen revealed one refrigerator that had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-19 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews the facility failed to ensure staff maintained infection control practices by not following Enhanced Barrier Precautions (EBP) for 2 (#61, #65) of 2 residents observed during care who were on EBP and by having staff personal items in the medication storage room. Findings: Review of the facility's EBP policy and procedure dated April 2024 revealed: Policy Subject: Enhanced Barrier Precautions Policy: Enhanced Barrier Precautions are indicated for residents with infections or colonization with a Centers for Disease Control (CDC)-targeted Multi Drug Resistant Organisms (MDRO) when contact precautions do not apply or for residents with wounds and/or indwelling medical devices without secretions/excretions that are unable to be covered/contained & are not known to be infected/colonized with any MDRO during high-contact resident care activities as these residents are at an increased risk of being infected. Definition 1. Enhanced Barrier Precautions are an infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-19 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interview the facility failed to ensure all mechanical equipment was maintained in safe operating condition by having a can opener in the kitchen with a large buildup of metal shavings and by having the deep fryer with grease buildup in lower compartment. Findings: On 03/17/2025 at 8:30 a.m. observation of the kitchen with S11Dietary Manager revealed the large commercial can opener had a large buildup of metal shavings underneath the blade. Further observation of the kitchen area with S11Dietary Manager of the deep fryer revealed there was an oil spill and buildup of thick greasy particles on the inside of the fryer's lower compartment. On 03/19/2025 at 3:25 p.m. S1Executive Director, S2Director of Nursing (DON) and S3Clinical Operations were notified of the above findings.
- Potential for harm · Dcited before2025-03-19 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interviews, the facility failed to maintain a safe, clean, comfortable and homelike environment for 2 (#51 and #70) of 5 (#35, #51, #65, #70, and #78) residents' rooms observed. The failed practice was evidenced by resident's air/heating units needed cleaning. Findings: Resident 51 On 03/17/2025 at 12:27 p.m. observation of the air/heating unit in resident #51's room revealed the vents contained a black substance. On 03/18/2025 at 1:00 p.m. observation of the air/heating unit in resident #51's room with S1Executive Director confirmed the vents contained a black substance and needed to be cleaned. Resident 70 On 03/17/2025 at 12:28 p.m. observation of the air/heating unit in resident #70's room revealed the vents contained a buildup of dust and grime. On 03/18/2025 at 1:10 p.m. observation of the air/heating unit in resident #70's room with S1Executive Director confirmed the vents contained a buildup of dust and grime and needed to be cleaned.
- Potential for harm · Dcited before2025-03-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews the facility failed to ensure a resident's comprehensive plan of care was implemented for 2 (#2 and #34) of 2 residents reviewed for care plans by, not providing heel protectors and /or a palm protector as ordered by the physician. Findings: Resident 34 Review of the record for resident #34 revealed an admission date of 05/17/2024 with diagnoses including cerebral infarction, contracture to right and left hand, diabetes mellitus, chronic obstructive pulmonary disease, dysphagia, heart disease, anemia, schizophrenia, right below the knee amputation, hyperlipidemia, and diabetic neuropathy. Review of the physician's orders revealed an order dated 11/04/2024 to ensure heel protectors in place every shift related to diabetes mellitus. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed resident #34 was independent with cognition for daily decision making. Resident #34 was totally dependent on staff for mobility, transfers and toilet use…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-19 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to ensure the Licensed Practical Nurse (LPN) must have the appropriate competencies to provide nursing and related services necessary to care for resident's needs as identified and described in the plan of care for 1 (#2) of 7 (#2, #4, #12, #15, #43, #44, and #50) residents reviewed for accidents. Findings: Review of the medical record revealed resident #2 was admitted to the facility on [DATE] with diagnoses that included in part, hemiplegia and hemiparesis following cerebral infarction affecting right non-dominant side, and schizophrenia. Review of the March 2025 Medication Administration Record (MAR) revealed an order dated 02/20/2025 to monitor placement for palm protector to left hand contractor each shift every day and night shift. Further review of the March 2025 MAR revealed S9LPN had initialed on the MAR on 03/18/2025 (day shift), to indicate that resident had been monitored for the palm protector placement to resident #2's left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 18 citations
- Potential for harm · E2024-02-21 · tag F0791 — failed to provide routine dental services — patternProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to assist residents in obtaining routine dental care for 1 (#50) of 1 sampled resident reviewed for dental. Findings: Review of the medical record for resident #50 revealed the resident was admitted on [DATE] with diagnoses including cerebral infarction, hemiplegia right dominant side, diabetes, edema, aphasia, depression, hypertension, heart disease, and pain. Review of the quarterly Minimum Data Set assessment dated [DATE] revealed the resident had moderately impaired cognitive skills for daily decision making. An interview with resident #50 on 02/19/2024 at 10:30 a.m. revealed his right upper back tooth hurt. Resident #50 stated he reported it to someone. Review of resident #50's dental note dated 01/18/2023 revealed: extraction, erupted tooth or exposed root - the patient needs a new consent form to proceed with the extraction. The current consent is older than 6 months. Review of resident #50's dental note dated 10/24/2023 revealed: pain with upper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-21 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure it was equipped to allow residents' to call for staff assistance through a communication device by failing to ensure call lights were accessible for 4 (#4, #10, #37, #84) of 4 (#4, #10, #37, #84) sampled residents reviewed for call light accessibility. Findings: Resident #4 On 02/19/2024 at 9:47 a.m., observation of resident #4 revealed resident was in bed and the call bell was hanging on the wall out of the resident's reach. Resident #4 was able to state he could use the call bell if he needed something. On 02/20/2024 at 8:45 a.m. observation of resident #4 again revealed the resident was in the bed and the call bell was hanging on the wall out of the resident's reach and observation again at 2:00 p.m. the call bell remained hanging on the wall out of the resident's reach. Resident #10 On 02/19/2024 at 10:56 a.m., resident #10 was sitting in her room. The call light cord was draped around the call light box and was not within her reach. Interview with the resident revealed she was alert and oriented x4. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-21 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, and interviews, the facility failed to treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life, recognizing each resident's individuality for 3 (#56, #65, and #75) of 3 (#56, #65, and #75) sampled residents reviewed for dignity. Resident #56 and resident #65 were pulled backwards in their gerichairs down the hall to their rooms. Resident #75 was assisted with eating by a staff member who stood beside him at the table in the dining room. Findings: Resident #56 Review of the medical record for resident #56 revealed the resident was admitted on [DATE] with diagnoses including dementia, joint replacement surgery, osteoarthritis, heart disease, edema, and pain. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had independent cognitive skills for daily decision making. The resident required extensive assistance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review and interviews, the facility failed to ensure the resident environment remained free of accident hazards by failing to conduct a smoking safety assessment for 1 (#67) of 1 (#67) sampled residents reviewed for smoking. Findings: Review of the medical record revealed resident #67 had diagnoses which included Schizophrenia, seizures, major depression and Bipolar disorder. Review of the Smoking Evaluation Tool dated 12/15/2023 indicated the resident did not smoke. On 02/20/2024 at 10:00 a.m., interview with S4Certified Nursing Assistant (CNA) revealed resident #67 smoked cigarettes. On 02/20/2024 at 11:10 a.m., observation of resident #67 revealed he was smoking a cigarette during the designated smoke break. On 02/20/2024 at 12:25 a.m., interview with S5Licensed Practical Nurse (LPN) revealed at the time of the assessment on 12/15/2023, the resident did not smoke. She also reported when the resident resumed smoking a smoking safety assessment was not conducted.
- Potential for harm · E2023-12-18 · tag F0626 — patternPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident's readmission to the facility from an acute care hospital was permitted for 1(#1) of 5(#1, #2, #3, #4, #5) residents reviewed for readmission after discharge. Findings: Review of the clinical record revealed Resident #1 was admitted to the facility on [DATE] and discharged to an acute care hospital on [DATE]. Review of the clinical record revealed Resident #1 had the following admitting diagnoses in part: Traumatic Brain Injury, Human Immunodeficiency Virus, Insomnia, and Schizophrenia. During a telephone interview on 12/12/2023 at 01:38 p.m. S2 Former Administrator confirmed readmission of Resident #1 back to the facility from the acute care hospital would not be permitted. S2 Former Administrator reported around 8 days after Resident #1's discharge to an acute care hospital, the acute care hospital reached out to her several times throughout the following week checking if placement had been found for Resident #1 and on all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-18 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to have a facility assessment which identified the staffing needs of the secure unit to ensure residents were free from physical abuse. The deficient practice had the potential to effect the care and safety of the 32 residents residing on the secure unit. Findings: Review of the 12/30/2022 Facility Assessment had documentation that listed a different Administrator and Director of Nurses (DON) at the time the assessment was completed. The 12/30/2022 Facility Assessment had not been updated to show the current S1 Administrator and S4 DON . S1 Administrator was hired on 09/27/2023 and S4 DON was hired within the past couple of months. Review of the facility assessment revealed the last dated update to the facility assessment was on 09/08/2023. In the section of action to be taken showed there would be an increase in staffing for the secure unit from 3 to 4 Certified Nursing Assistants. Review of complaint survey results for the past 3 months revealed the facility was cited for deficient practice related to resident abuse on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-21 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to protect residents' right to be free from physical abuse by another resident for 4 (#2, 4, 6, and 7) of 8 (2, 3, 4, 5, 6, 7, 8 and 9) residents reviewed for abuse. The facility failed to protect residents #2, 4, 6, and 7 from being physically abused. Findings: Review of the facility's Abuse Prevention Policy revealed: Definitions: a) Abuse: Willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain or mental anguish. Abuse may be resident-to-resident. Resident #4 Review of the medical record revealed resident #4 had diagnoses of history of alcohol abuse, history of cocaine abuse, paranoid schizophrenia, encephalopathy, heart disease, and rheumatoid arthritis. Review of the current plan of care revealed the resident was at risk for injury related to daily psychotropic medication regimen related to paranoid schizophrenia. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-21 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record reviews, and interviews, the facility failed to provide an interim care plan with interventions for 1 (resident #10) of 26 residents reviewed, and provide the daily care guide to staff for all 26 residents that currently reside on the unit on 11/20/2023. Findings: Review of the record for resident #10 revealed date of admission to the facility on [DATE]. Resident #10 was admitted from an inpatient psychiatric hospital with the following diagnoses: Unspecified dementia with behavioral disturbances, wandering, anxiety disorder, major depressive disorder and cellulitis of right lower limb. According to the discharge summary from the psychiatric hospital, resident #10 was admitted for increasing aggressive behavior and frequent elopements from another nursing home. Further review of the discharge summary revealed resident #10 stole a cigarette lighter and burned off his tracking bracelet. Further review of the summary revealed when the staff at a nursing home attempted to take the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-21 · tag F0949 — failed to train staff on dementia and abuse — patternProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews the facility failed to implement, and maintain an effective training program for all staff, which includes, at a minimum, training on behavioral health care and services that is appropriate and effective as determined by the facility assessment. The facility failed to ensure all staff (direct, indirect, and contract) were trained on the behavioral health care needs and services for all 91 residents residing in the facility. The facility failed to ensure: 1) 9 staff providing direct care on the secured unit or the hallway (S3LPN (Licensed Practical Nurse), S4LPN, S5LPN, S6CNA (Certified Nursing Assistant) S7CNA, S8LPN, S9CNA, S10CNA, S11CNA) out of 9 staff reviewed had training on behavioral health care, 2) 3 (S4LPN, S5LPN, S6CNA) of 4 (S4LPN, S5LPN, S6CNA, S7CNA) staff members reviewed had retraining after resident to resident altercations, and failed to ensure 3) 6 (S12CNA, S14CNA, S15CNA, S16LPN, S17CNA, S18LPN) of 11 (S12CNA, S14CNA, S15CNA, S16LPN, S17CNA, S18LPN, S19LPN, S20LPN, S21CNA, S22LPN, S23LPN) contract staff received orientation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews the facility failed to protect residents' right to be free from physical abuse by another resident for 3 (#2, #5, and #6) of 12 (# 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12) residents reviewed for abuse investigations. The facility failed to protect residents #2, #5, and #6 from being physically abused during 2 separate physical altercations. Findings: Review of the facility policy on Abuse prevention revealed abuse was defined as the willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain or mental anguish. Resident #2 Review of the medical record revealed resident #2 had diagnoses which included Schizoaffective disorder, Bipolar Disorder, anxiety and attention deficit hyperactivity disorder. The resident's care plan also indicated he was at risk for injury due to psychotropic medication us and psychiatric diagnoses. Review of the Minimum data set revealed the resident had a BIMS (Brief Interview for Mental Status) score of 5 indicating he was severely cognitively impaired. Resident #5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure a resident with pressure ulcers received necessary treatment and services, consistent with professional standards of practice, to promote healing for 1 (#1) of 3 (#1, #5, #7) sampled residents reviewed for pressure ulcers. The facility failed to 1.) provide consistent documentation of the location of resident 1's pressure ulcers from 06/2023 - 09/2023, 2.) ensure complete pressure ulcer assessments were conducted for resident 1 upon admit (06/07/2023) and readmit (07/11/2023), and 3.) ensure complete documentation for resident 1's pressure ulcer treatments in June 2023 and August 2023. Findings: Record review revealed resident 1 was admitted to the facility on [DATE] with diagnoses including: paraplegia, history of chronic pressure ulcers to his buttocks, neuromuscular dysfunction of bladder, major depressive disorder, epilepsy, chronic pain syndrome, and cardiac arrhythmia. Record review of resident 1's admission Minimal Data Set (MDS) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and observations, the facility failed to ensure a resident, with an indwelling catheter, received the appropriate care and services to prevent urinary tract infections for 1 (#5) of 3 (#1, #2, & #5) sampled residents reviewed for urinary catheters. The facility failed to ensure resident #5's urinary catheter tubing was positioned off the floor and the facility failed to obtain a urinalysis and urology appointment timely for resident #5. Findings: Review of the medical record for resident #5 revealed the resident was admitted on [DATE] with diagnoses, in part of: diabetes, candida cystitis and urethritis, retention of urine, elevated prostate specific antigen, and urinary tract infection. Review of the physician order dated 04/26/2023 revealed to change 16 french Foley catheter every month and when necessary for occlusion. Review of the physician orders revealed there were orders dated 08/25/2023 for Ceftriaxone (antibiotic) 1 gram Intramuscular (IM) everyday x 5 days and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to protect residents' right to be free from physical abuse by another resident for 1 (#10) of 6 (# 1, 3, 4, 5, 9, and 10) residents reviewed for completed abuse investigations. The facility failed to protect resident #10 from being physically abused by resident #5; which resulted in resident #10 sustaining scratches and a bruise during the physical altercation with resident #5. Findings: Review of the facility's policy and procedure dated 10/2022 for abuse prevention revealed that the facility is committed to protecting the residents from abuse by anyone including, but not necessarily limited to: facility staff and other residents. d) Physical Abuse: This includes but is not limited to hitting, slapping, pinching and kicking. Review of the medical record for resident #10 revealed an admission date of 02/24/2023 with diagnoses including schizophrenia, anxiety, hypothyroidism, anxiety and intellectual disabilities. Review of the quarterly Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-16 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure all abuse investigation final results were reported to the state agency within 5 working days of the incident for 1 (#9) of 5 (#1, 4, 5, 3, 9) residents reviewed for a completed abuse investigations. Findings: Review of an abuse investigation revealed, on 08/04/2023, staff observed resident #9 hit resident #11 with an open hand. The blow was to the arm of resident #11. The facility investigation indicated the due date for completion and submission to the state agency of the final report was 08/11/2023. Review of the medical record revealed resident #9 had diagnoses which included Schizoaffective disorder, Bipolar disorder and Anxiety disorder. Review of the medial record revealed resident #11 had diagnoses which included Schizophrenia, depression and generalized anxiety. Review of the facility abuse investigation report revealed it had not been completed by 08/11/2023. On 08/16/2023 at 9:00am, Interview with #S1Administrator confirmed the final report was submitted on 08/15/2023. She confirmed the due date for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview the facility failed to ensure housekeeping services were provided to maintain a clean and sanitary environment for 1 of 1 (#66) residents with food left on the floor. Findings: On 01/24/2023 at 9:10 a.m. observation and interview with resident #66 revealed he spilled his supper tray on the floor last night (01/23/2023) and they brought him a new tray but no one came to clean the food up off the floor that he spilled. Observation revealed a piece of sausage and beans with a napkin were left on the floor next to the wall. On 1/24/2023 at 9:19 a.m. S2 DON (Director of Nurses) observed the food on the floor and said she would get it taken care of. On 1/24/2023 at 10:44 a.m. observation again revealed the food was still on the floor and had not been cleaned.
- Potential for harm · D2023-01-25 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure the assessment must accurately reflect the resident's status for 1 (#72) of 7 (#12, #18, #31, #40, #44, #60, #72) residents reviewed for accidents, by failing to reassess resident #72's smoking status. Findings: Review of the medical record revealed resident #72 was admitted to the facility on [DATE] with diagnoses including Schizophrenia. Review of the Quarterly MDS (Minimum Data Set) assessment dated [DATE] revealed a brief interview for mental status score of 07. A score of 00-07 indicates resident #72 had severe cognitive impairment in his daily decision making. On 01/23/2023 at 9:23 a.m., an observation revealed resident #72 sitting in his wheelchair in front of the nurses' station. Further observation revealed the resident was observed to have some small holes to his pant legs on both sides. On 01/24/2023 at 9:33 a.m., an observation revealed resident #72 outside in the designated smoking area, smoking a cigarette. During the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-01-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure residents who are unable to carry out activities of daily living receive the necessary services to maintain good grooming and personal hygiene for 1 (#8) of 3 (#1, #8, #86) residents observed for activities of daily living. The provider failed to ensure resident's fingernails were clean and trimmed. Findings: Record review revealed Resident #8 was admitted to the facility on [DATE]. Diagnoses included but not limited to the following: schizoaffective disorder, type 2 diabetes mellitus with diabetic neuropathy, unspecified dementia with other behavioral disturbance, paranoid schizophrenia, heart failure, metabolic encephalopathy, and need assistance with personal care. Review of the MDS (Minimum Data Set) dated 12/19/2022 revealed Resident #8 required extensive assistance by two person physical assist with bed mobility, transfers, and bathing. Resident #8 required extensive assistance by one person physical assist with dressing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-01-25 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to provide in room activities for 1 of 1 (#66) resident during COVID isolation. Findings: On 01/23/2023 at 3:14 p.m., interview with resident #66 revealed he just had COVID and he came off of isolation today. Resident #66 said it sure has been lonely with nothing to do in my room. He said I didn't even have a television. Resident #66 further said no one brought him anything to do while on isolation. Resident #66 said he was just in the room by himself with no interaction. Observation of room at that time revealed there was no television, radio or any other form of activity in the room. On 01/24/2023 review of the record for Resident #66 revealed he was diagnosed with COVID on 01/17/2023 and placed on isolation until 01/22/2023. On 01/24/2023 review of Resident #66 plan of care revealed he was at risk for alteration in psychosocial well-being related to restriction on visitation due to COVID. The plan of care further noted to encourage…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$9,974 in federal fines across 1 penalty.
- $9,974 — penalty dated 2024-07-15
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| Ownership Data Not Available |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 85% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in LA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195396. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.