Northwest Louisiana Veterans Home

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

27.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 28 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 33.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 27 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

CMS has not published payroll-based (PBJ) staffing hours for this facility yet — this can happen for newer, hospital-based, or recently-certified homes. It can also mean the home simply did not file, which CMS does not distinguish in this data, so treat the gap as unexplained rather than benign. Staffing is one of the three parts of the CMS star rating; where it’s missing, weigh the independent health-inspection score most, and ask the facility directly about its nurse-to-resident ratios and weekend RN coverage.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

• Potential for harm · E2025-06-18 · tag F0552 — pattern
  Ensure that residents are fully informed and understand their health status, care and treatments.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record reviews and interviews the facility failed to ensure residents and/or residents' RP (Responsible Party) were informed of the risks, benefits and side effects of psychotropic/antipsychotic medications for 3 (#4, #5 and #7) of 5 (#3, #4, #5, #7 and #160) residents reviewed for unnecessary medications. Findings: Resident #4 Review of Resident #4's medical record revealed an admission date of 03/28/2025 with diagnoses which included metabolic encephalopathy and anxiety disorder. Review of Resident #4's physician orders revealed Resident #4 received the psychotropic medication Vistaril 25 mg (milligram) po (by mouth) q (every) 6 hours prn (as needed) for anxiety. Further review of Resident #4's medical record failed to reveal documentation of a consent for the use of psychotropic medication. During an interview on 06/18/2025 at10:40 a.m., S5Skilled Unit Manager acknowledged Resident #4 did not have a consent in place for the use of Vistaril and should have. Resident #5 Review of Resident 5's medical record revealed an admission date of 06/03/2025 with diagnoses which…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2025-06-18 · tag F0578 — failed to honor advance directives / code status — pattern
  Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record reviews and interview the facility failed to ensure residents were provided information regarding formulation of an Advance Directive upon their admission for 5 (#3, #4, #5, #7 and #60) of 6 initial pool residents. Findings: Resident #3 Review of Resident #3's medical record revealed an admission date of 03/27/2025. Review of Resident #3's medical record failed to reveal documentation that Resident #3 and/or Resident #3's representative received information regarding advance directives. Resident #4 Review of Resident #4's medical record revealed an admission date of 03/28/2025. Review of Resident #4's medical record failed to reveal documentation that Resident #4 and/or Resident #4's representative received information regarding advance directives. Resident #5 Review of Resident #5's medical record revealed an admission date of 06/23/2025. Review of Resident #5's medical record failed to reveal documentation that Resident #5 and/or Resident #5's representative received information regarding advance directives. Resident #7 Review of Resident #7's medical record…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2025-06-18 · tag F0605 — failed to not use drugs as a restraint — pattern
  Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interviews, the facility failed to ensure a resident with an order for psychotropic medication as needed (PRN) was not subjected to chemical restraints for 1 (#4) of 5 (#3, #4, #5, #7 and #160) residents reviewed for unnecessary medications. The facility failed to ensure Resident #4's PRN order for psychotropic medication was limited to 14 days. Findings: Review of Resident #4's medical record revealed an admission date of 03/28/2025 with diagnoses which included metabolic encephalopathy and anxiety disorder. Review of Resident #4's physician orders revealed an order dated 03/31/2025 for Vistaril (a medication used to treat the symptoms of anxiety) 25 mg (milligram) po (by mouth) q (every) 6 hours prn for anxiety without a stop date. Review of Resident #4's June 2025 MAR (Medication Administration Record) revealed in part, Resident #4 received Vistaril on 06/01/2025 at 7:57 a.m., 06/05/2025 at 7:51 a.m., 06/06/2025 at 3:50 p.m., 06/10/2025 at 5:57 p.m. and 06/14/2025 at 5:43 p.m. During an interview on 06/18/2025 at 9:00 a.m., S5Skilled Unit Manager…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2025-06-18 · tag F0700 — pattern
  Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review, observations, and interview, the facility failed to ensure correct use and maintenance of bed rails by ensuring residents were assessed for the risk of entrapment from bed rails, and failing to obtain an informed consent from resident or resident representative prior to installation for 1 (#60) out of 1 (#60) resident reviewed for accidents. Findings: Review of the facility's Restraint Policy with a revision date of 06/2024 revealed the following: 3. Residents must be assessed for use of appropriate restraint/safety device to meet their particular needs. An assessment of the use of bed rails may also be needed if half, three-quarter, or full bedrails are being used. Enablers such as rails may be used for aiding in turning and repositioning, assisting with transfers and providing a feeling of comfort and security for the resident. The side rails should not limit the resident's movement in and out of bed. Review of Resident #60's medical record revealed an admit date of 06/07/2025 with diagnoses of but not limited to generalized anxiety disorder, muscle…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-04-11 · tag F0580 — failed to tell family and doctor about changes — isolated
  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure a Physician/Nurse Practitioner (NP) or Resident Representative was notified after a resident had an in-house code and was transferred to the emergency room (ER) for 1 (Resident #1) of 3 (Resident #1, #2, and #3) sampled residents. Findings: Review of the facility's LDVA (Louisiana Department of Veteran Affairs) Veteran and Resident Manual dated 10/07/2022 revealed in part: I. Notification of changes: i. facility management must immediately inform the veteran's/resident's legal representative or an interested family member when there is: b. a significant change in the veteran's/resident's physical, mental, or psychosocial status (e.g. (for example), a deterioration in health, mental or psychosocial status in either life-threatening conditions or clinical complications); d. a decision to transfer or discharge the veteran/resident from the facility. Review of Resident #1's Medical Record revealed an admit date of 01/22/2024 with the following…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-04-11 · tag F0658 — failed to meet professional standards of care — isolated
  Ensure services provided by the nursing facility meet professional standards of quality.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record reviews and interviews, the facility failed to ensure services provided by the facility met professional standards of quality. The facility failed to ensure Nursing staff accurately documented glucose checks for 1 (Resident #1) of 3 (Resident #1, #2, and #3) sampled residents. Findings: Review of the facility's Blood Glucose Monitoring policy with a revision date of 05/11/2023 revealed in part: I. Purpose: to provide a policy for accurate and timely monitoring of blood glucose levels. F. Blood Sugar Testing: Document results on the Medication Administration Record (MAR) . Review of Resident #1's Medical Record revealed an admit date of 01/22/2024 with the following diagnoses, in part: acute respiratory failure with hypoxia, type 2 diabetes, major depressive disorder, anxiety disorder, pancreatic mass, and other pulmonary embolism. Review of Resident #1's Physician orders revealed an order dated 01/23/2024, which read in part: Humulin R to house sliding scale bid (two times a day) - blood glucose finger stick: 200 - 250 = 2 units; 251 - 300 = 4 units; 301- 350 = 6…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

CMS files one row per role, so the 4 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA