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Evangeline Oaks Guest House

240 Arceneaux Road, Carencro, LA 70520 · For profit - Corporation · 190 certified beds · (337) 896-9227 Medicare & Medicaid certified

Call the home — (337) 896-9227 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citations (F0565, F0567)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for mishandling residents’ money or property (F0565, F0567)
  • a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (78%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Urgent care / clinic
3824 NE Evangeline Thruway, Ste B · (337) 470-4663 · Call to confirm hours
Pharmacy
208 E St Peter St · (337) 896-3241 · Call to confirm hours
Grocery
3545 NW Evangeline Thwy · (337) 561-3393 · Call to confirm hours
Park
4003 N University Ave · (337) 896-5000 · Typically dawn to dusk
Place of worship
3545 NW Evangeline Thwy · (337) 886-9030

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased20.8%17.8%15.4%worse
Long-stay residents who lose too much weight5.4%5.2%5.4%typical
Long-stay residents with a catheter left in their bladder0.4%1.2%0.9%better
Long-stay residents with a urinary tract infection6.6%2.1%2.0%worse
Long-stay residents with depressive symptoms0.3%2.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.6%0.2%0.1%worse than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury6.7%3.5%3.3%worse
Long-stay residents whose ability to walk worsened17.8%17.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication17.6%23.2%18.9%typical
Long-stay residents given the seasonal flu vaccine87.9%94.9%95.3%typical
Long-stay residents with pressure ulcers5.0%5.6%4.7%typical
Long-stay residents with worsening bladder/bowel control19.0%15.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table16.2%22.7%17.1%typical
Short-stay residents rehospitalized after admission24.2%28.0%22.6%typical
Short-stay residents with an outpatient ER visit8.1%14.8%12.0%better
Long-stay hospitalizations per 1,000 resident days2.582.561.67worse
Long-stay outpatient ER visits per 1,000 resident days1.752.741.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

37.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 48 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

37.6%U.S. median 51.5%
Got home and stayed home
11.5%U.S. median 10.7%
Went back to hospital
42.3%U.S. median 56.6%
Met the expected recovery
0.15U.S. median 0.31
Therapy hours / resident / day
0.05hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 42.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 26 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 12% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF37.6%CMS range 26.9–51.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.5%CMS range 8.6–16.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge42.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge38.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge38.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.1%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.7%CMS range 5.8–17.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.411.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.21
RN hours/ resident / day
1.03
LPN hours/ resident / day
2.67
Aide hours/ resident / day
3.92
Total nurse hours/ resident / day
0.16
RN hoursweekends
78.2%
Total nursing turnover
80.0%
RN turnover

How full it usually is: this home is certified for 190 beds and averages 74.8 residents a day — about 39% occupied, or roughly 115 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.92 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.21 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.67 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.38 hrs/resident/day on weekends vs 4.13 on weekdays — 18% thinner on weekends. RN hours go from 0.23 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 78% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2026-06-03)
11
at the previous standard inspection (2025-05-08)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

57 citations, most serious first. The 10 most serious are shown; the remaining 47 are one tap away and print in full.

  • Potential for harm · Ecited before2026-06-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to distribute, store, and serve food in accordance with professional standards for food service safety by failing to ensure staff: 1 Labeled food items in the freezer with an open date;2. wore a beard restraint while preparing food items; 3. used hygienic practices while checking food temperatures on the serving line; and4. maintained a daily temperature log for the cooler and freezer. This deficient practice had the potential to affect the 72 residents who consumed food from the kitchen. Findings: On 06/02/2026, a review of the facility's policy titled, Preventing Foodborne Illness-Employee Hygiene and Sanitary Practices with no review date, read in part Policy Statement - Food services employees shall follow appropriate hygiene and sanitary procedures to prevent the spread of foodborne illness. Policy Interpretation and Implementation: 12. Hair nets or caps and/or beard restraints must be worn to keep hair from contacting exposed food. On 06/02/2026, a review of the facility's policy titled, Food Receiving…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that a resident admitted to a facility without pressure ulcers received care to prevent the development of pressure ulcers unless the individual's clinical condition demonstrates that they were unavoidable for 1 (#54) out 2 (#7, #54) residents investigated for pressure ulcers out of a total sample of 33 residents. Findings:Resident #54. Review of the resident's electronic clinical record revealed the resident was admitted to the facility on [DATE]. The resident's diagnoses included Alzheimer's disease, dementia, moderate-protein calorie malnutrition, and anorexia. Review of the resident's admission MDS (Minimum Data Set) dated 02/04/2026 revealed the resident was admitted without any pressure ulcers. Further review of the MDS revealed the resident required moderate assistance to roll left and right: the ability to roll from lying on back to left and right side, and return to lying on back on the bed; required substantial to maximal assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to ensure that a resident who smoked was free from potential accidents and hazards by staff failing to hold resident's lit cigarette for 1 (#15) out of 1 (#15) resident investigated for unsafe smoking. Findings:A review of the facility's smoking policy titled, Smoking Policy, with a last reviewed date of 03/01/2026, read in part.Policy: When the resident requests to smoke, the interdisciplinary team will assess the resident's capabilities and deficits to determine appropriate supervision and assistance.Procedure:.5. Any resident choosing to smoke will be assessed by a member of the interdisciplinary team utilizing the smoking evaluation form. This assessment will be completed upon admission, quarterly, with a change of condition and as needed. Individualized approaches and directions for safety and assistance will be documented in the resident plan of care and communicated to direct care staff.Review of Resident #15's electronic health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to address the needs of a resident experiencing impaired nutrition, by failing to implement physician orders and registered dietician recommendations for 1 (Resident #25) out of 7 residents investigated for nutrition. Findings:Review of Resident #25's electronic medical record revealed he was admitted to the facility on [DATE] with diagnoses that included, but were not limited to, schizoaffective disorder, bipolar type and major depressive disorder. Review of Resident #25's Annual Minimum Data Set (MDS) assessment dated [DATE], revealed the resident's Brief Interview for Mental Status (BIMS) score was 14, indicating his cognition was intact.A review of Resident #25's Weights and Vitals Summary revealed a weight of 208.2 pounds on 11/21/2025 and a weight of 179.6 pounds on 05/06/2026. This indicated Resident #25 had a weight loss of 13.74% in 6 months. A review of Resident #25's Order Summary Report revealed the following physician orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure the resident was receiving continuous oxygen at the ordered flow rate for 1 (#49) out of 33 sampled residents.Findings:Resident #49. Review of the resident's electronic clinical record revealed the resident was admitted to the facility on [DATE]. The resident's diagnosis included congestive heart failure. Review of the resident's current physician's orders revealed an order for O2 (oxygen) at 1 Liter per nasal cannula continuously. On 06/03/2026 at 9:40 a.m., the resident was observed sitting up in her wheelchair in therapy room waiting for the physical therapist. During this observation, the resident was observed with oxygen in use at 2 liters per nasal cannula per portable oxygen tank. The portable oxygen tank was observed attached to the back of the resident's wheelchair. On 06/03/2026 at 9:42 a.m., S6LPN observed the resident in the therapy room. S6LPN checked the oxygen tank flow rate setting and confirmed the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-03 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure ongoing assessment and monitoring of the resident's dialysis access sites consistent with accepted professional standards for 1 (#3) out of 1 (#3) resident investigated for dialysis.Findings: Review of Resident #3 electronic health record revealed he was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, end stage renal disease, dependence of renal dialysis, and morbid obesity. A review of a physician Encounter Report dated 03/24/2026, read in part, LIJ (left internal jugular) Vas (Vascular) Cath (Catheter) placed on 01/14/2026. Review of Resident #3's Order Summary Report revealed a physician orders: 1. dated 07/30/2025, Patient to go dialysis every Monday, Wednesday, and Friday at dialysis provider. 2. dated 06/01/2026, Surgical vascular access keep incision clean and dry, cleanse daily with soap and water after the initial post-procedure period and apply a clean dressing daily. As needed. The order did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-03 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medical records were accurately documented and maintained in accordance with professional standards of practice for 1 (Resident #2) out of 33 sampled residents.Findings:Review of the facility's policy titled, Colostomy/Ileostomy Care, with a last reviewed date of 03/01/2026 read in part, Documentation: The following information should be recorded in the resident's medical record. 1. The date and time the colostomy/ileostomy care was provided. 2. The name and title of individual(s) who provided the colostomy/ileostomy care. Review of Resident #2's medical record revealed he was admitted to the facility on [DATE] with diagnoses that included but were not limited to: constipation, acquired absence of other specified parts of digestive tract, and encounter for attention to colostomy.Review of Resident #2's physician's orders revealed an order dated 05/28/2025 which read: Colostomy care every day and night shift for colostomy status related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews, the facility failed to implement EBP (Enhanced Barrier Precautions) for a resident with an indwelling medical device for 1 (#3) of 33 residents sampled. Findings:On 06/03/2026, a review of the facility's policy titled Enhanced Barrier Precautions with a last review date of 03/01/2026, read in part, Enhanced Barrier Precautions: Policy Explanation and Compliance Guidelines- 2. Initiation of Enhanced Barrier Precautions: b. An order for enhanced barrier precautions will be obtained for residents with any of the following: i. Wounds (e.g., chronic wounds such as pressure ulcers, diabetic foot ulcers, unhealed surgical wounds, and chronic venous stasis ulcers) and/or indwelling medical devices (e.g., central lines, urinary catheters, feeding tubes, tracheostomy/ventilator tubes) even if the resident is not known to be infected or colonized with a MDRO (multidrug-resistant organism.) 3. Implementation of Enhanced Barrier Precautions: a. Make gowns and gloves…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-03 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure the kitchen equipment was maintained in safe operating condition as evidenced by a leaking faucet on the three-compartment sink and exposed electrical wires on the mixer. Findings: On 06/01/2026 at 9:12 a.m., an observation of the 3-compartment sink was conducted with S3DM (Dietary Manager). The water on the cold-water side could not be fully turned off. When asked about the process of reporting kitchen items in need of repairs, S3DM stated she had a maintenance book. She stated that every morning maintenance checked the book to see if anything needed repairs and signed off on the item once the repairs were completed. A review of the maintenance book with S3DM revealed the last date of requested maintenance on any kitchen item was on 11/28/2025. On 06/01/2026 at 9:13 a.m., a follow-up interview was conducted with S3DM who confirmed the sink faucet had been leaking and she and her staff had failed to inform maintenance that it needed to be repaired. On 06/01/2026 at 9:23 a.m., further observation of the kitchen with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-24 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the nurse maintained infection control practices while administering wound care treatments for 1 resident (#2) out of 2 resident's reviewed for wound care in a sample of 3 residents.Findings: Review of the facility's policy titled Handwashing/Hand Hygiene, with a last review date of 02/05/2026, read in part: Use an alcohol-based hand rub containing at least 62% alcohol; or alternatively, soap (antimicrobial or non-antimicrobial) and water for the following situations: g. Before handling clean or soiled dressings, gauze pads, etc.; h. Before moving from a contaminated body site to a clean body site during resident care; i. After contact with a resident's intact skin;.k. After handling used dressings, contaminated equipment, etc.m. After removing gloves. Review of the facility's policy titled Enhanced Barrier Precautions, with a last reviewed date of 02/05/2026, read in part: 2. EBPs (Enhanced Barrier Precautions) employ targeted gown and glove use during high contact resident care activities when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 47 citations
  • Potential for harm · Dcited before2026-02-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations, and interviews the facility failed to ensure the resident's care plan and physician's orders were followed for 1 (#1) of 3 sampled residents as evidenced by failing to ensure Resident #1 wore heel lift boots while in bed. Findings: Review of Resident #1's EHR (Electronic Health Record) revealed an admission date of 12/22/2005 and had diagnoses including, but not limited to, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side and type 2 diabetes. Review of Resident #1's care plan revealed the following goals and interventions in part: Potential for skin breakdown r/t (related to) decreased mobility and incontinence, dx (diagnosis) hemiplegia - Interventions: heel lift boots while in bed. Review of Resident #1's physician's orders revealed the following order dated 03/24/2025 that read: Heel lift boots while in bed every day shift. On 02/23/2026 at 2:50 p.m., an observation was made of Resident #1 in bed. The resident was not wearing heel lift boots at this time. On 02/24/2026 at 9:11 a.m., a second observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-24 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview and record review, the facility failed to ensure licensed agency nurses had specific competencies and skills sets necessary to appropriately administer wound care to 1 resident (#2) out of 2 resident's reviewed for wound care in a sample of 3 residents. Findings:Review of Resident #2's EHR (Electronic Health Record) revealed an admission date of 06/14/2017 and diagnoses including, but not limited to: Pressure ulcer of sacral region stage 4, type 2 diabetes, and UTI (Urinary Tract Infection).Review of Resident #2's physician's orders revealed the following order dated 01/20/2026, that read: Sacrum - cleanse with wound cleanser, apply gentian violet to wound then apply collagen and silver alginate to wound bed, cover with dry dressing and prn (as needed). On 02/24/2026 at 8:41 a.m., an observation was made of S4TNAgency perform Resident #2's wound care. S5CNA was also present during the wound care observation. There was a sign posted on the outside of the resident's door that read: Enhanced Barrier Precautions. Providers and staff must also: Wear…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-27 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure that a resident's physician and responsible party were immediately notified when the resident was injured for 1 (Resident #2) of 10 (#1-#9 and #R1) sampled residents. Findings:Review of the facility's policy with a review date of 01/01/2024 titled, Accidents and Incidents - Investigating and Reporting read in part, Policy Interpretation and Implementation, 1. The Nurse Supervisor/Charge Nurse and/or the department director or supervisor shall promptly initiate and document investigation of the accident or incident. 2. The following data, as applicable, shall be included in the Report of Incident/Accident form: g. The time the injured person's Attending Physician was notified, as well as the time the physician responded and his or her instructions; h. The date/time the injured person's family was notified and by whom.Review of Resident #2's electronic medical record revealed he was admitted to the facility on [DATE] with diagnoses that included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-27 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, interviews and record reviews, the facility failed to file a grievance for 1 (Resident #2) out of 10 (#1-#9 and #R1) sampled residents.Findings:Review of the facility's policy and procedure titled, Grievances/Complaints, Filing, with a revised date of April 2017 revealed, in part: Any resident, family member, or appointed resident representative may file a grievance or complaint concerning care, treatment, behavior of other residents, staff members, theft of property or any other concerns regarding his or her stay at the facility. Grievances also may be voiced or filed regarding care not furnished.Grievances and/or complaints may be submitted orally or in writing.Upon receipt of a grievance and/or complaint, the Grievance officer will review and investigate the allegations and submit a written report of such findings to the Administrator within five (5) working days of receiving the grievance and/or complaint.Review of Resident #2's electronic medical record revealed the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-27 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, interviews and record reviews, the facility failed to ensure staff provide care and services that meet professional standards of quality as evidenced by failing to perform chest compressions immediately to a resident requiring cardiopulmonary resuscitation (CPR) for 1 (#5) resident out of 10 (#1-#9 and #R1) sampled residents.Findings:Review of Resident #5's electronic medical record revealed the resident was admitted to the facility on [DATE] with the following diagnoses: Cerebral Infarction (Stroke), weakness, jaw pain, hyperlipidemia, type 2 diabetes mellitus without complications and hypertension. Review of Resident #5's June 2025 physician's orders revealed an order date of 09/25/2024 for full code status.Review of the facility's policy and procedure titled, Emergency Procedure-Cardiopulmonary Resuscitation, with a revised date of April 2016, revealed in part: Personnel have completed training on the initiation of cardiopulmonary resuscitation (CPR) and basic life support (BLS), for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-27 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, interviews and record reviews, the facility failed to ensure staff maintained current CPR certification for 1 (S3LPN-Licensed Practical Nurse) of 3 (S3LPN, S5LPN and S6CNA-Certified Nursing Assistant) personnel records reviewed.Findings: Review of the facility's policy and procedure titled, Emergency Procedure-Cardiopulmonary Resuscitation, with a revised date of [DATE], revealed in part: Personnel have completed training on the initiation of cardiopulmonary resuscitation (CPR) and basic life support (BLS), for victims of sudden cardiac arrest.Preparation for CPR 1. Obtain and/or maintain American Red Cross or American Heart Association certification in BLS/CPR for key clinical staff members who will direct resuscitative efforts. 2. The facility's procedure for administering CPR shall incorporate the steps covered in the 2010 American Heart Association Guidelines for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care of facility BLS training material. On [DATE] at 4:26 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the provider failed to implement the plan of care by not following physician orders to obtain laboratory testing as ordered for 1 (#2) out of 3 (#1, #2, #3) sampled residents.Review of Resident #2's medical record revealed his most recent readmission to the facility was on 02/04/2025 with diagnoses which included: essential hypertension, type 2 diabetes mellitus, benign prostatic hyperplasia, and hyperlipidemia. Review of Resident #2's order summary report revealed laboratory orders dated 02/25/2025 for the following: Lipid panel q (every) 6 months (June/December); and PSA (Prostate Specific Antigen) and urine for microalbumin yearly (June). Further review of Resident #2's medical record failed to reveal evidence a Lipid panel, PSA and urine for microalbumin were obtained during the month of June.On 07/29/2025 at 10:30 a.m., an interview and record review of physician orders and laboratory testing results was conducted with S1DON (Director of Nursing). She confirmed Resident #2 had orders to obtain a Lipid panel every 6 months (June/December),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents that were unable to carry out activities of daily living received personal hygiene (incontinent care) per their care plan for 1 (#1) out of 3 (#1-#3) sampled residents. Review of the resident's electronic clinical record revealed the resident was admitted to the facility on [DATE]. The resident's diagnoses included hemiplegia and hemiparesis following cerebrovascular disease affecting left non-dominant side, hypertension, and copd (chronic obstructive pulmonary disease). Review of the resident's annual MDS (Minimum Data Set) dated 06/11/2025 revealed the resident's BIMS (Brief Interview Mental Status) score was 13 for being cognitively intact. Further review of the annual MDS revealed the resident had limited ROM (Range of Motion) on one side; used a wheelchair for mobility device; was dependent for toileting and personal hygiene. The resident was dependent for mobility. The resident was assessed to be incontinent for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure the resident was receiving continuous oxygen as ordered for 1 (#1) out of 3 (#1-#3) sampled residents.Review of the resident's electronic clinical record revealed the resident was admitted to the facility on [DATE]. The resident's diagnoses included hemiplegia and hemiparesis following cerebrovascular disease affecting left non-dominant side, hypertension, and copd (chronic obstructive pulmonary disease).Review of the resident's annual MDS (Minimum Data Set) dated 06/11/2025 revealed the resident's BIMS (Brief Interview Mental Status) score was 13 for being cognitively intact. Review of the resident's care plan revealed that it addressed the resident was at risk for edema and sob (shortness of breath) related to copd. Interventions included administer respiratory therapy treatments, assess for signs and symptoms of respiratory distress, and oxygen as ordered.Review of the resident's current physician's orders revealed an order for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-08 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interview, the facility failed to ensure staffing information that was posted daily was accurate and current. The facility's census was 87. Findings: On 05/06/2025 at 8:35 A.M., an observation of the daily posted staffing information revealed a date of 05/05/2025 with a census of 90 residents. On 05/08/2025 at 8:15 A.M., a second observation of the daily posted staffing information revealed a date of 05/05/2025 with a census of 90 residents. On 05/08/2025 at 10:50 A.M., an interview was conducted with S11AC (Administration Clerical). She confirmed that the staffing information posted daily included information from the day before. The staffing information with a date of 05/05/2025 including staffing information and census from 05/04/2025. She stated the information had always been posted with the previous day's information, and not the current date.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-08 · tag F0805 — failed to prepare food in a form residents can eat — widespread
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interview, the facility failed to ensure recipes for pureed, chopped, and bite-sized meals were used during meal preparation. This failure had the potential to contribute to an unpleasant dining experience, decreased intake, altered nutritional needs, and weight loss for 15 (#4, 10, 14, 27, 30, 33, 42, 48, 60, 67, 70, 73, 74, 87, 90) residents who received pureed meals, 12 (Residents #1, 19, 34, 37, 49, 51, 54, 56, 64, 72, 76, 77 ) who received finely chopped and 10 (Residents #2, 8, 11, 21, 23, 24, 43, 52, 78, 80 ) who received bite sized. Findings: Review of the facility's Lunch menu for 05/05/2025 revealed, in part: black eyed peas & sausage, steamed rice, and greens. On 05/05/2025 at 10:12 A.M., an observation was made of S9Cook preparing puree greens with an electric food processor. S9Cook was observed pouring an unmeasured amount of thickener into the mixture of greens, mixed the thickener with the greens, then poured an additional unmeasured amount of thickener in to the mixture of greens, mixed the greens and thickener, then poured…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-08 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to have a system in place to ensure 1 resident's (#34) funds was safeguarded against any misappropriation. The deficient practice had the potential to affect a census of 87. Findings: A review of Resident #34's electronic medical record revealed he was admitted to the facility on [DATE] with diagnoses that included, but were not limited to, Hemiplegia and Hemiparesis Following Cerebral Infarction affecting Left Non-Dominant Side and Essential Primary Hypertension. A review of Resident #34's MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 02/19/2025 revealed a BIMS (Brief Interview for Mental Status) of 11, indicating moderate cognitive impairment. On 05/05/2025 at 9:57 A.M., an interview was conducted with Resident #34. He stated that he was missing $40 about a month ago that was given to him by a friend. He stated that he had given the money to a CNA (Certified Nursing Assistant). On 05/06/2025 at 1:29 P.M., an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews, the facility failed to provide a safe, clean, and homelike environment as evidenced by failing to ensure shower drains in Room A were free from excessive hair. Findings: Review of the facility's policy titled Homelike Environment, with a last reviewed date of 01/05/2025, read in part: 2. The facility staff and management maximizes, to the extent possible, the characteristics of the facility that reflect a personalized, homelike setting. These characteristics include: a. clean, sanitary, and orderly environment. On 05/06/2025 at 12:40 P.M., an observation was made of Room A. The shower drains were observed in each shower. There was hair clogged in the shower drains and sitting on top of the drains. On 05/06/2025 at 12:47 P.M., an observation and interview was conducted with S2DON (Director of Nursing). S2DON observed the hair in the shower drains, and stated that the CNAs (Certified Nursing Assistants) were responsible for cleaning the shower room, whirlpool, and showers in between resident showers. On 05/06/2025 at 2:43 P.M., S2DON confirmed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the resident's Minimum Data Set (MDS) assessment accurately reflected the status of 1 (Resident #45) out of 56 sampled residents by failing to ensure that Resident #45 was coded correctly for the use of a wander bracelet. Findings: Review of Resident #45's electronic medical record revealed that he was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, Bipolar Disorder, Unspecified, Wandering in Diseases Classified Elsewhere and Anxiety Disorder, Unspecified. Review of Resident #45's most recent quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed the resident had a Brief Interview for Mental Status (BIMS) of 08, indicating moderate cognitive impairment. Further Review of Resident #45's most recent quarterly MDS dated [DATE] Section P - Restraints and Alarms, P0200 Alarms, E. Wander/elopement Alarm, revealed it was coded as 0, Not used. Review of Resident #45's Order Audit Report revealed an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to develop and/or implement a comprehensive person-centered plan of care and/or follow physician's orders for 2 (#34 and #42) residents as evidence by failing to: 1. Follow physician's orders for applying a carrot splint to the left hand for Resident #34 2. Update Resident #42's care plan to address a urinary tract infection. Findings: Resident #34 A review of Resident #34's electronic medical record revealed he was admitted to the facility on [DATE] with diagnoses that included, but were not limited to, Hemiplegia and Hemiparesis Following Cerebral Infarction affecting Left Non-Dominant Side and Essential Primary Hypertension. A review of Resident #34's MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 02/19/2025 revealed a BIMS (Brief Interview for Mental Status) of 11, indicating moderate cognitive impairment. A review of Resident #34's May 2025 Order Summary Report revealed a physician's order, dated 11/04/2024 that read, in part,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure a resident's comprehensive care plan was revised for 2 (#21 and #47) out of 30 sampled residents. The facility failed to ensure that comprehensive care plan were updated: 1. to include accurate advance directive code status for Resident #21, and 2. to include the removal of floor mats for Resident #47. Findings: Resident #21 A review of Resident #21's clinical record revealed she was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, Cerebral Infarction and Congestive Heart Disease. A review of Resident #21's physician's orders revealed he was admitted to Hospice services and a change in advance directive to reflect DNR (Do Not Resuscitate) code status on 01/27/2025. A review of Resident #21's clinical record documentation, Louisiana Physician Order for Scope of Treatment (LaPOST), revealed a DNR code status was initiated on 01/27/2025. A review of Resident #21's comprehensive care plan revealed it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that residents who were unable to carry out activities of daily living (ADLs) received the necessary services to maintain good nutrition for 1 (#42) of 4 (#21, #42, #48, and #87) residents investigated for ADLs. Findings: On 05/08/2025, a review of the facility's policy titled Activities of Daily Living (ADLs), Supporting, with a last revised date of 01/05/2025, read in part, Policy Statement .Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition .4. If residents with cognitive impairment or dementia resist care, staff will attempt to identify the underlying cause of the problem and not just assume the resident is declining care. Approaching the resident in a different way, at a different time, or having another staff member speak with the resident may be appropriate. A review of Resident #42's electronic record revealed the resident was admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to assure that residents received foods in the appropriate form to support the resident's plan of care, in accordance with their goals and preferences for 1 (#90) resident out of a final sample of 56 residents. Findings: Review of the facility's policy titled Therapeutic Diets with a last revised date of 01/01/2024, read in part: Policy Statement- Therapeutic Diets are prescribed by the Attending Physician to support the resident's treatment plan of care and in accordance with his or her goals and preferences. Review of Resident #90's medical record revealed she was admitted to the facility on [DATE] with diagnoses including: dysphagia pharyngeosophageal phase, gastro-esophageal reflux disease, and esophagitis. Review of section C - Cognitive Patterns, of Resident #90's MDS (Minimum Data Set) assessment dated [DATE] revealed the resident had a BIMS (Brief Interview for Mental Status) score of 13, indicating she was cognitively intact.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to obtain the recertification of terminal illness for 1 (#21) out of 1 (#21) sampled residents reviewed for hospice. Findings: A review of the facility's undated policy titled, Hospice Program, with a last review date of 01/05/2025, revealed, in part, Our facility has designated . to coordinate care provided to the resident by our facility staff and hospice staff. He or she is responsible for the following: . d. obtaining the following information from the hospice: 1. The most recent hospice plan of care 3. Physician certification and recertification of the terminal illness specific to each resident . A review of Resident #21's clinical record revealed she was admitted to the facility on [DATE] with diagnoses which included, but not limited to, Cerebral Infarction and Congestive Heart Disease. A review of Resident #21's Significant Change Minimum Data Set, dated [DATE] revealed, in part, Section O: Special Treatments, revealed the resident was admitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development of communicable diseases and infection by failing to ensure appropriate hand hygiene was performed during wound care for 1 (#65) resident out of a final sample of 56 residents. Findings: Review of the facility's policy titled Handwashing/Hand Hygiene, with a last reviewed date of 01/05/2025, read in part: Use an alcohol based hand rub containing at least 62% alcohol; or alternatively soap and water for the following situations: g. Before handling clean or soiled dressings, gauze pads, etc .k. after handling used dressings .8. Hand hygiene is the final step after removing and disposing of PPE (Personal Protective Equipment). 9. The use of gloves does not replace hand washing/hand hygiene. Review of Resident #65's medical record revealed he was admitted to the facility on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Ensure the resident's respiratory equipment was stored properly for 1 (Resident #2) and 2. Indicate when to use BIPAP(Bilevel Positive Airway Pressure) for 1 (Resident #2) out of a 3 residents (Resident #1, #2, and #3) sampled for respiratory care. Findings: A review of the facility's policy titled Respiratory: Pulmonary Conditions, with a last review date of 01/20/2025 read in part: Storage- 1. All nasal cannulas are to be stored in sealed and dated storage bags when not in use. Review of Resident #2's electronic medical record revealed he was admitted to the facility on [DATE] with diagnoses that included in part, Chronic Obstructed Pulmonary Disease, Heart Failure, Unspecified Dementia, Morbid Obesity, and Obstructive Sleep Apnea. Review of Resident #2's Significant Change MDS (Minimum Data Set) assessment date of 01/28/2025 revealed the Resident had a BIMS (Brief Interview of Medical Status) of 8, indicating that the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-29 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medical records were accurately documented and maintained in accordance with professional standards of practice for one (# 1 ) resident out of 3 (#1, #2, #3) sampled residents. Findings: Review of the facility's policy titled Guidelines for Charting and Documentation , with a last reviewed date of January 2025, read in part .the purpose of charting and documentation is to provide: 3. The facility, as well as other interested parties, with a tool for measuring the quality of care provided to the resident .General Rules for Charting and Documentation .2. Be concise, accurate, and complete .6. Document assessments, interventions, treatments, outcomes, etc. Review of Resident #1's medical record revealed he was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease, shortness of breath, and obstructive sleep apnea. Review of Resident #1's physician's orders revealed an order dated 10/01/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-06 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interview, the facility failed to ensure staffing information posted daily was accurate and current. The facility's census was 96. Findings: On 03/03/2025 at 10:00 AM, an observation was made of the nurse staffing data posted on a whiteboard upon entry into the facility. The nurse staffing data revealed dates of 02/11/2025 and 02/12/2025. On 03/03/2025 at 10:45 AM, an observation and interview was conducted with S1DON (Director of Nursing). S1DON confirmed that the nurse staffing data was posted on a whiteboard upon entry into the facility. She also confirmed the dates were 02/11/2025 and 02/12/2025. S1DON confirmed the nurse staffing data should have been updated daily and was not.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure a resident who is unable to carry out activities of daily living received the necessary services to maintain good grooming by failing to trim a resident's fingernails for 1 (#2) out 7 (#1-#7) sampled residents. Findings: Review of the facility policy and procedure entitled Fingernails/Toenails, Care of last reviewed August 2024 revealed that the purpose of this procedure are to clean the nail bed, to keep nails trimmed . The general guidelines included 1. Nail care included cleaning as needed and regular trimming . Review of Resident #2's electronic clinical record revealed the resident was admitted to the facility on [DATE]. The resident's diagnoses included Huntington disease, mood affective disorder, depression, and anxiety disorder. Review of the resident's quarterly MDS (minimum data set) dated 02/12/2025 revealed the resident's BIMS (brief interview mental status) score was 6, meaning the resident was severely impaired for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-12 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure that a resident's physician and responsible party were immediately notified when the resident was injured for 1 (Resident #5) of 5 (#1, #2, #3, #4, #5) residents reviewed. Findings: On 02/12/2025, a review of the facility's policy with a review date of 01/01/2024 titled, Accidents and Incidents - Investigating and Reporting read in part, Policy Interpretation and Implementation, 1. The Nurse Supervisor/Charge Nurse and/or the department director or supervisor shall promptly initiate and document investigation of the accident or incident. 2. The following data, as applicable, shall be included in the Report of Incident/Accident form: g. The time the injured person's Attending Physician was notified, as well as the time the physician responded and his or her instructions; h. The date/time the injured person's family was notified and by whom. Review of Resident #5's electronic medical record revealed she was admitted to the facility on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-12 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to write a telephone order and obtain a wound culture in a timely manner as ordered by a physician for 1 (#2) out of 5 (#1, #2, #3, #4, #5) sampled residents. Findings: Review of Resident #2 record revealed she was admitted to the facility on [DATE] with diagnosis not limited to, stage 4 pressure ulcer of sacral region, stage 4 pressure ulcer of left elbow, pain, pressure ulcer of her left elbow, sepsis, cachexia, hemiplegia and hemiparesis of left side, and server protein calorie malnutrition. Record review of Resident #2's nurse notes written and dated by S2Treatment Nurse, 10/02/2024 read in part, Upon performing wound care, this nurse noted malodorous odor with moderate amount of serosanguinous drainage from left hip stage III (3) pressure ulcer. Moderate amount of bright green exudate from right upper back stage IV (4) pressure ulcer .This nurse called .wound care clinic .new order per doctor to collect wound culture to left hip and collect wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-12 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to maintain accurate medical records in accordance with accepted professional standards and practices by failing to ensure there was documentation of an incident that occurred for 1 (Resident #5) of 2 (Resident #3 and #5) residents reviewed for incidents. Findings: On 02/12/2025, a review of the facility's policy with a revised date of 04/2012 titled Guidelines for Charting and Documentation read in part. Purpose, 1. A complete account of the resident's care, treatment, response to the care, signs, symptoms, etc., and the progress of the resident's care. General Rules for Charting and Documentation, 1. Chart all pertinent changes in the resident's condition, reaction to treatments, medication, etc., as well as routine observations. Nursing Summaries and/or Assessments, 16. Unusual Occurrence/Significant Events. Resident #5 Review of Resident #5's electronic medical record revealed she was admitted to the facility on [DATE] with diagnoses that included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-25 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to provide a safe, sanitary, and comfortable environment as evidenced by failing to ensure that Resident #1's back door frame and north wall were in good repair for 1 (Resident #1) out of 3(#1, #2, and #3) residents sampled. Findings: On 06/24/2024 a review of the facility's policy titled, Homelike Environment with a review date of 01/01/2024 read in part, Residents are provided with a safe, clean, comfortable and homelike environment . Resident #1 was admitted to the facility on [DATE] with diagnoses that included, but were not limited to, Unspecified Dementia and Essential Hypertension. Review of Resident #1 MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 05/27/2024 revealed he had a BIMS (Brief Interview for Mental Status) of 10, indicating his cognition was moderately intact. On 06/24/2024 at 11:11 a.m., an observation and interview was conducted with Resident #1. He stated that the facility should fix the rotten wood on the back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-22 · tag F0576 — widespread
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure residents received mail on Saturdays. This had the potential to affect 95 residents residing in the facility. Findings: Review of the facility's policy titled, Mail and Electronic Communication revealed the following: Policy Interpretation and Implementation: 4. Mail and packages will be delivered to the resident within twenty-four (24) hours of delivery on premises or to the facility's post office box. 5. The resident's out-going mail will be picked up by postal carriers and/or delivered to the postal service within twenty-four (24) hours of deposit of such mail with the facility, except when there is no regularly scheduled postal delivery and pick-up service. (no pickup/delivery on Saturdays, Sundays and holidays). Review of a document dated 05/21/2024 read in part .this is to attest that the facility does not receive mail from the post office on Saturdays or Sundays, and signed per S1ADM (Administrator). On 05/21/2024 at 9:35 a.m., during the resident council meeting, Resident #301 voiced concerns of not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of policy and procedure, observations, and interviews, the facility failed to store food in accordance with professional standards by failing to follow appropriate food handling practices as evidenced by: 1. Expired foods observed in the kitchen's walk in cooler and dry storage area; 2. Opened food items not labeled with the date and time; and 3. Absent temperature logs for the kitchen's reach in cooler, walk in cooler, and walk in freezer for the week of 03/24/2024-03/30/2024. This deficient practice had the potential to affect the 93 residents who consumed food from the kitchen. Findings: On 05/20/2024, a review of the facility's policy titled, Refrigerators and Freezers, with a review date of 01/01/2024, revealed in part, This facility will ensure safe refrigerator and freezer maintenance, temperatures, and sanitation and will observe food expirations guidelines. 7. Expiration dates on unopened food will be observed and use by dates are indicated once food is opened .8. Supervisors will be responsible for ensuring food items in pantry, refrigerators, and freezers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, and interviews, the facility failed to treat each resident with respect and dignity in a manner that promoted maintenance or enhancement of his or her quality of life by failing to address the resident by her name for 1 (#11) of 2 (#11, #74 ) sampled residents reviewed for dignity. Findings: Review of the facilities document Quality of Life - Dignity read in part .1. Residents are treated with dignity and respect at all times .7. Staff speak respectfully to resident at all times, including addressing by his or her name of choice and not labeling. Resident #11 Review of the medical record for Resident #11 revealed the resident was admitted on [DATE] with diagnoses including Bipolar disorder, Chronic kidney disease, stage 4, and Type 2 diabetes mellitus. Review of the resident's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident's Brief Interview for Mental Status (BIMS) score was 06, indicating severe cognitive impairment. Review of the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of the resident council minute meetings and interviews, the facility failed to organize resident group meetings in the facility monthly. This deficient practice had the potential to affect 95 residents residing in the facility. Findings: Review of the facility Resident Council Meeting Binder revealed on January 2024 and February 2024 Resident Council Meetings were held. Further review of the binder failed to provide further meetings for March 2024 or April 2024. On 05/21/2024 at 9:30 a.m. an interview was conducted with the Resident #56, who was the Resident Council President, and three other residents (Resident #6, #10, #301) who attended the meeting for resident council review. They verbalized that the facility had not been conducting resident council meetings monthly. On 05/21/2024 at 10:15 a.m., an interview was conducted with S10AD (Activity Director) who stated she had been conducting monthly meetings. S10AD was not able to provide documentation that resident council meetings were being conducted monthly.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-22 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a homelike environment for 1 (#13) out of 3 (#13, #37, #62) residents investigated for environment, out of a total sample of 34 residents. Findings: On 05/22/2024 a review of the facility's policy titled, Homelike Environment with a review date of 01/01/2024 read in part, Residents are provided with a safe, clean, comfortable and homelike environment . Resident #13 was admitted to the facility on [DATE] with diagnoses that included, but were not limited to, Chronic Pain and Acquired Absence of Right Leg Above Knee. Review of Resident #13's MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 03/13/2024 revealed he had a BIMS (Brief Interview for Mental Status) of 15, indicating his cognition was intact. On 05/20/2024 at 10:15 a.m., an observation and interview was conducted with Resident #13. The ceiling across from the resident's bed was cracked, peeling, and hanging. The resident stated the ceiling had been like that since his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-22 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the resident's Minimum Data Set (MDS) assessment accurately reflected the status of 2 (#63) and (#89) out of 34 sampled residents by failing to ensure that: 1. Resident #63 was coded correctly for medications received; and 2. Resident #89 was coded correctly for use of a restraint. Findings: Resident #63 Review of Resident #63's quarterly MDS assessment with an ARD (Assessment Reference Date) of 04/17/2024 revealed the resident was admitted to facility on 01/06/2023 and was coded as having received an injectable medication for one day. Review of the resident's April 2024 eMAR (electronic Medication Administration Record) revealed there was no injectable medication administered for the entire month of April 2024. On 05/22/2024 at 3:19 p.m., an interview and review of Resident #63's quarterly MDS assessment dated [DATE] was conducted with S15MDSC (Minimum Data Set Coordinator). She was unable to recall which injectable medication the resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to implement a person-centered care plan by failing to: 1. Ensure staff repositioned Resident #198 every 2 hours and provided a notebook and pen so she could make her needs known; and 2. Monitor padding on Resident #82's bedframe. Findings: Resident #198 Review of facility document titled Repositioning dated 01/01/2024 read in part: General Guidelines: 1. Repositioning is a common, effective intervention for preventing skin breakdown, promoting circulation, and providing pressure relief. 3. Repositioning is critical for a resident who is immobile or dependent upon staff for repositioning. Resident #198 was admitted to the facility on [DATE] with a diagnoses including Acute kidney failure, Adult failure to thrive, Pneumonia, Cerebrovascular accident, and Major depressive disorder. Review of the resident's care plan with a start date of 05/16/2024 revealed that she was at risk for skin impairment related to Gastro tube. Intervention - turned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure that a resident and/or a resident's RP (Responsible Party) was invited to the resident's care planning meeting for 1 (#70) out of a total sample of 34 residents. This deficient practice had the potential to affect a census of 95. Findings: On 05/22/2024, a review of the facility's policy titled Care Planning-Interdisciplinary Team with a review date of 01/01/2024, read in part: Policy Statement. The Interdisciplinary team is responsible for the development of resident care plans. Policy Interpretation and Implementation .3. The resident and Resident Representative are encouraged to participate in the development of and revisions to the resident's care plan. 8. If it is determined that participation of the resident or representative is not practicable for the development of the care plan, an explanation is documented in the medical record. Resident # 70 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and interviews, the facility failed to ensure activities were provided based on the care plan for 1 (#198) of 1 residents investigated for activities out of a final sample of 34 residents. Findings: Review of Resident #198's record revealed she was admitted to the facility on [DATE] with diagnoses including: Major Depressive Disorder, Pneumonia, Cerebrovascular accident, and Adult failure to thrive. Review of Resident #198's plan of care revealed in part activities of choice - will encourage resident to participate in at least one activity per week. Intervention - find out resident's activity preferences; assist to activities as needed. On 05/22/2024 at 9:49 a.m., review of the activity director's binder for room visits did not reveal that Resident #198 had been seen or engaged in activates since her return from the hospital on [DATE]. On 05/20/2024 at 9:00 a.m., an observation was conducted in Resident #198's room. Resident #198 was observed awake and alert. No television or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to provide appropriate treatment and care for 1(#70) of 3 (#30, #41, and #70) residents investigated for Urinary Catheter or UTI (Urinary Tract Infection) out of 34 sampled residents. Findings: On 05/22/2024, a review of the facility's policy titled Catheter Care, Urinary with a review date of 01/01/2024 read in part, Purpose. The purpose of this procedure is to prevent urinary catheter-associated complications, including urinary tract infections .Preparation 1. Review the resident's care plan to assess for any special needs of the resident. Resident # 70 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, Hydronephrosis with Renal and Ureteral Calculous Obstruction, Obstructive and Reflux Uropathy, Benign Prostatic Hyperplasia with Lower Urinary Tract Symptoms, Chronic Kidney Disease, and Benign Prostatic Hyperplasia with Lower Urinary Tract Symptoms. A review of Resident #70's quarterly MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure that their medication error rate was less than five percent, by failing to administer medications at the right time for 2 (#51, #90) of 5 (#11, #51, #74, #83, #90, ) residents observed during morning medication pass. There were 32 opportunities with 2 errors observed during medication pass with a calculated error rate of 6.25%. This deficient practice had the potential to affect a census of 95 residents. Findings: On 05/20/2024, a review of the facility's policy titled Medication Administration Schedule with a revision date of 01/01/2024, read in part: Policy Interpretation and Implementation: 3. Scheduled medications are administered within two (2) hours before or after their prescribed time. A review of the facility's medication pass schedule revealed Med Pass Times: .BID (twice a day): 8 a.m., and 8 p.m. On 05/20/2024 beginning at 9:50 a.m., an observation was made of S7LPN (Licensed Practical Nurse) during morning medication pass on Hall A. As she was preparing the resident's medications, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0851 — isolated
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on data review and interviews, the facility failed to ensure accurate payroll data information was submitted for direct care staffing as required. The facility's census was 95. Findings: Review of the facility's Payroll Base Journal (PBJ) Staffing Data Report 1705D Fiscal Year Quarter 1 2024 (October 1, 2023 - December 31, 2023) revealed the facility failed to submit staffing data that verified 8 consecutive hours of Registered Nurse (RN) coverage during the weekend days on 10/14/2023, 10/15/2023, 10/28/2023, 10/29/2023, 11/11/2023, 11/12/2023, 11/25/2023, 11/26/2023, 12/09/2023,12/10/2023, and 12/23/2023 during the quarter. On 05/20/24 at 10:10 a.m., an interview was conducted with S18CAdm (Consultant Administrator), S1ADM (Administrator) and S19OM (Office Manager) stated that PBJ staffing data reporting had been completed and submitted by the office manager with verification it was received by Centers for Medicare and Medicaid Services (CMS). On 05/20/2024 at 2:00 p.m., S19OM (Office Manager) stated that she tried to communicate with CMS to correct the missing Registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to maintain an infection prevention and control program designed to help prevent the development and transmission of communicable diseases and infections as evidenced by staff failing to remove PPE (Personal Protective Equipment) prior to exiting Resident #12's room who was on contact isolation precautions. Findings: Review of the facility policy and procedure Isolation-Categories of Transmission-Based Precautions read in part: Contact Precautions .1. contact precautions are implemented for residents known or suspected to be infected with microorganisms that can be transmitted by direct contact with the resident or indirect contact with environmental surfaces .7. staff and visitors wear gloves (clean, non sterile) when entering the room. A. while caring for a resident, staff will change gloves after having contact with infective material. b. gloves are removed and hand hygiene performed before leaving he room .8. Staff and visitors wear a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-22 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to provide a call system to allow residents to call staff for assistance for 3 (#37, #62, #83) of 3 residents investigated for call devices, by failing to: 1. Place the call bell within reach of Residents #37 and 62; and 2. Provide a usable call bell for Resident #83. Findings: On 05/22/2024, a review of the facility's policy titled, Call System, Resident with review date of 01/01/2024 read in part: Residents are provided with a means to call staff for assistance through a communication system that directly calls a staff member or a centralized station Policy Interpretation and Implementation .1. Each resident is provided with a means to call staff directly for assistance from his/her bed .4. If a resident has a disability that prevents him/her from making use of the call system, an alternative means of communication that is usable for the resident is provided . Resident #37 Resident #37 was admitted on [DATE] with diagnoses that included,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-16 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations and interviews, the facility failed to maintain a clean, comfortable, and homelike environment. The facility failed to ensure: 1. Room A had a tan blanket, pillow, blue gloves, an adult brief, green clothing hanger, and two turn cushions on the floor. 2. Room B and C had a white substance at the base of the faucets, and room C faucet was leaking. 3. Room D had a blue surgical mask and paper on the floor. 4. Room E had paper towel, a brown cigarette bud, brown colored stains on the fall mats, a purple pillow on the floor, and a large brown stain in the corner of the room on the floor. 5. Room F had three dresser drawers with a green and white substance on the exterior of the drawers. 6. Room G had a towel on the floor inside the shower. Findings: Review of the facility document which states Maintenance Problem dated 02/24/2024 - 04/16/2024 did not reveal that Rooms B and C faucets were in disrepair. Rooms A Observations of Room A on 04/15/2024 at 10:20 a.m., revealed a pillow, tan blanket, blue gloves, two positioning pillow, an adult brief, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-16 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, and interviews, the facility failed to ensure the resident was treated with respect and dignity as evidenced by the facility failing to keep urinary catheter bag contained and private for 1 (Resident #4) of 4 (#1, #2, #3, #4) sampled residents. Findings: Review of facility's Quality of Life - Dignity policy with the revision date of October 4, 2022 revealed in part: Policy Statement: Each Resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect and individuality. Policy Interpretation and Implementation: 1. Residents shall be treated with dignity and respect at all times. 2. Treated with dignity, means the resident will be assisted in maintaining and enhancing his or her self-esteem and self-worth. 11. Demeaning practices and standards of care the compromise dignity are prohibited. Staff shall promote dignity and assist residents as needed by: a. Helping the resident to keep urinary catheter bags contained and private. Resident #4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-16 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations, and interviews, the facility failed to ensure a medication cart was locked and the medication cart keys were not left on top of cart when left unattended and/or out of view during medication administration. Findings: Review of facility's Storage of Medications policy revealed, in part: 5. Compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators, carts, and boxes) containing drugs and biologicals are locked when not in use. Unlocked medication carts are not left unattended. Observation on 04/16/2024 at 2:14 p.m., revealed S8LPN (Licensed Practical Nurse) left her medication cart unlocked, and unattended while she sat at the nurses station talking on the telephone and with other staff. Further observation on 04/16/2024 at 2:15 p.m., revealed S8LPN left the medication cart keys on top of the unlocked and unattended medication cart. On 04/16/2024 at 2:15 p.m., an observation and immediate interview was conducted with S3LPN/CNASUP (Licensed Practical Nurse/Certified Nursing Assistant Supervisor) who observed the unlocked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-16 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, observations, and interviews, the facility failed to properly process potentially contaminated resident clothing and linens in order produce sanitary laundry and prevent the development and transmission of communicable diseases by failing to ensure detergent was being dispensed during wash cycles. There were 98 residents in the facility. Findings: On 04/15/2024, a review of facility document titled Departmental (Environmental Services) - Laundry and Linen read in part General Guidelines: Washing Linen and other Soiled Items: 1. Use any detergent designated for laundry processing and follow manufacturer's instructions. There was no date listed on the policy. On 04/15/2024, a review of facility document titled Laundry and Bedding, Soiled read in part: Onsite Laundry Processing: 1. Use any detergent designated for laundry processing .4. Laundry equipment (e.g., washing machines, dryers) is used and maintained according to the manufacturer's Instructions for Use (IFU) to prevent microbial contamination of the system. There was no date listed on the policy. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure each resident receives adequate supervision and assistance to prevent accidents during a transfer for 1 (#3) out of 3 (#1, #2, #3) sampled residents. Findings: Resident #3. The resident was admitted to the facility on [DATE]. The resident's diagnoses included Hypertension, Hyperlipidemia, Atrial Fibrillation, Atherosclerotic Heart Disease, and Dementia. Review of the resident's yearly MDS (Minimum Data Set) dated 10/18/2023 revealed the resident's BIMS (Brief Interview for Mental Status) score was 3, which meant the resident was severely impaired for cognition. Further review of the resident's MDS revealed the resident was coded extensive assistance with 2 plus person physical assist for transfers. Review of the resident's care plan with start date 10/25/2023 revealed the resident was care planned for 2 person physical assist for transfers. Review of the resident's nurse's note dated 12/13/2023 at 6:21 p.m. revealed, CNA (Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
LAFLEUR, ELLA MAEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; GENERAL PARTNERSHIP INTEREST40%since 04/15/2013

CMS files one row per role, so the 5 rows in the source record cover these 1 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.8M
Net patient revenuemost recent cost report
+1.7%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 79%Medicare 12%Other / private 9%

About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$275per resident / day
operating cost
$8,369per month
≈ monthly operating cost
$280per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.

Typical monthly cost in Louisiana
$7,604/mo
Nursing home (semi-private)
$8,076/mo
Nursing home (private)
$5,163/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195578. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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