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Villa Feliciana Chronic Disease

5002 Highway 10, Jackson, LA 70748 · Government - State · 299 certified beds · (225) 634-4000 Medicare & Medicaid certified

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Flagged for abuseBehavioral-health or dementia-care citations — no harm found (F0740, F0758)3 actual-harm citations$456,518 in federal fines3 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Nov 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $456,518 in federal fines (most recent 2025-11-13)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (70%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1169 Highway 19 · (225) 570-2257 · Call to confirm hours
Pharmacy
Grocery
4153 Highway 10 · (225) 999-6710 · Call to confirm hours
Park
4225 Highway 952 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.4%17.8%15.4%better
Long-stay residents who lose too much weight6.4%5.2%5.4%worse
Long-stay residents with a catheter left in their bladder1.8%1.2%0.9%worse
Long-stay residents with a urinary tract infection2.1%2.1%2.0%typical
Long-stay residents with depressive symptoms0.2%2.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.0%3.5%3.3%better
Long-stay residents whose ability to walk worsened7.4%17.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication30.8%23.2%18.9%worse
Long-stay residents given the seasonal flu vaccine93.1%94.9%95.3%typical
Long-stay residents with pressure ulcers8.9%5.6%4.7%worse
Long-stay residents with worsening bladder/bowel control12.4%15.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table70.6%22.7%17.1%check this — see note marked dagger below the table
Short-stay residents given the seasonal flu vaccine40.0%76.3%79.4%worse
Long-stay hospitalizations per 1,000 resident days2.192.561.67worse
Long-stay outpatient ER visits per 1,000 resident days2.062.741.80worse

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.07U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Physical therapy
0.03hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.07 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.72
RN hours/ resident / day
1.14
LPN hours/ resident / day
0.92
Aide hours/ resident / day
2.77
Total nurse hours/ resident / day
0.45
RN hoursweekends
69.7%
Total nursing turnover
72.0%
RN turnover

How full it usually is: this home is certified for 299 beds and averages 158.9 residents a day — about 53% occupied, or roughly 140 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.77 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.72 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 0.92 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.33 hrs/resident/day on weekends vs 2.95 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.83 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 70% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2026-01-22)
5
at the previous standard inspection (2024-11-07)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 13 most serious are shown; the remaining 25 are one tap away and print in full.

  • Actual harm · Hcited before2025-11-13 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to protect the residents' right to be free from physical abuse and psychosocial harm for 3 (#1, #3, and #R1) of 5 residents reviewed for abuse. The facility failed to protect:1. Resident #3 from physical abuse by Resident #R2;2. Resident #R1 from physical abuse by Resident #2;3. Resident #3 from physical abuse by Resident #2; and4. Resident #1 from physical abuse by Resident #2. This deficient practice resulted in physical and psychosocial harm on 10/28/2025 at 5:45 p.m. for Resident #3, a severely cognitively impaired resident with a history of a traumatic brain injury, when Resident #R2 drug Resident #3 from the bench onto the ground and hit him with balled fist at least 7 times in the face and head causing Resident #3 to bleed from the lip and mouth. Due to Resident #3's history of traumatic brain injury, he was sent to the emergency room for evaluation. All scans were negative. Upon interview with Resident #3 he pointed to his head…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-06-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to protect each residents' right to be free from abuse for 3 (#8, #9, and #13) of 13 (#1, #2, #3, #4, #5, #6, #7, #8, #10, #11, #12 and #13) residents reviewed for abuse. The facility failed to protect: 1. Resident #8 from mental abuse by S11CNA; 2. Resident #9 from physical abuse by Resident #10; and 3. Resident #13 from physical abuse by Resident #11. This deficient practice resulted in an actual psychosocial harm on 05/10/2024 around 6:00 p.m., when S11CNA made degrading comments about Resident #8's bowel condition loudly at the Nurses' Station with Resident #8 seated nearby. Resident #8 experienced crying, sadness, and felt degraded after S11CNA's comments about him. Findings: Review of the facility's policy titled, Abuse and Neglect Policy, with a revision date of March 2023, revealed the following, in part: Purpose: It is the policy of this facility and the state agency, to prohibit the abuse, neglect, exploitation, or extortion of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to protect the resident's right to be free from physical abuse by another resident for 3 (#RF7, #F47, and #F125) of 11 (#F6, #F11, #F13, #F75, #F47, #F120, #F125, #F132, #F338, #RF7, and #RF8) residents reviewed for abuse. The facility failed to ensure: 1. Resident #RF7 was free from physical abuse by Resident #F132; 2. Resident #F47 and Resident #F125 were free from physical abuse by each other. This deficient practice resulted in an actual harm for Resident #RF7 on 01/05/2024 at 12:41 p.m. when he was punched in the face by Resident #F132 and sustained multiple facial fractures. Resident #RF7 took a canned beverage from Resident #F132's meal tray and Resident #F132 approached Resident #RF7 and punched him in the face. As a result, Resident #RF7's diagnostic scans revealed fractures to the Left Inferior Medial Orbital Floor, Superior Medial Maxillary Sinus Wall, Inferior Medial Orbital Wall, Left Inferior Lateral Maxillary Sinus Wall, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-22 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to maintain acceptable parameters of nutritional status by failing to implement interventions for 2 (#11 and #65) of 4 residents reviewed for Tube Feeding/Nutrition. The facility failed to complete weekly weights for Resident #11 and #65.Review of the facility's policy titled Weights-Obtaining Accurate Weights, updated on 10/2022, revealed the following: Purpose: To insure that accurate body weights are obtained on all residents at admission, and at least monthly thereafter, unless ordered more frequently by the attending physician. Policy: B. The nursing staff.will be responsible for obtaining and documenting the weights on the Electronic Health Record (EHR). C. In addition to the above, all residents will be weighed once a month, unless ordered more frequently by the attending physician. Procedure: G. If a resident refuses to be weighed at any time, the nurse must document this in the resident's EHR in the Nursing progress notes.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-22 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record reviews, the facility failed to ensure there were sufficient numbers of Certified Nursing Assistants on a 24-hour basis to provide nursing care to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident for 3 (#14, #53 and #104) of 38 residents reviewed for staffing in the initial pool.Review of the facility's Resident Census dated 01/20/2026 revealed there were 162 residents who resided in the facility. Further review of the Census revealed there were 24 residents who resided on Unit 3 and 25 residents who resided on Unit 5. Review of the facility's daily Staffing Assignment Sheet for the 6:00 a.m. - 6:00 p.m. shift revealed the following number of required staff assignments:Unit 1 - 2 CNAs;Unit 2 - 2 CNAs;Unit 3 - 2 CNAs;Unit 4 - 2 CNAs;Unit 5 - 2 CNAs;Unit 6 - 2 CNAs;Unit 7 - 1 CNA; andUnit 8 - 1 CNA. Review of the facility's Staffing Assignment Sheets dated 01/01/2026 through 01/21/2026 revealed the following, in part:01/01/2026 from 6:00 a.m. to 6:00 p.m. -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-22 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure medications were stored properly in accordance with currently accepted professional principles. The facility failed to ensure expired medications were not available for use for Resident #71 and Resident #131 in Medication Cart a, and for Resident #65 in Medication Cart b of 5 medication carts reviewed. On 01/20/2026 at 1:55 p.m., an observation was made of Medication Cart a with S6LPN. The following was observed:One bottle of Latanoprost Ophthalmic Solution 0.005% with an expiration of 12/2025 for Resident #71; andOne bottle of Latanoprost Ophthalmic Solution 0.005% with an expiration of 12/2025 for Resident #131. On 01/20/2026 at 2:03 p.m., an interview was conducted with S6LPN. She confirmed the Latanoprost Ophthalmic Solution 0.005% bottles for Resident #71 and Resident #131 were expired and available for use. S6LPN confirmed expired medications should not have been available for use. On 01/21/2026 at 8:51 a.m., an observation of was made of Medication Cart b with S7LPN. The following was observed: One bottle of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to store food in accordance with professional standards for food service safety. This deficient practice had the potential to affect the residents who were served food from the facility's kitchen. Review of the facility's policy with a revision date of 02/2023, titled Food Storage: Cold Foods revealed in part, the following:Procedures5. All foods will be stored wrapped or in covered containers, labeled and dated, and arranged in a manner to prevent cross contamination. On 01/20/2026 at 8:52 a.m., an observation of the dry storage room in Kitchen b revealed the following:1 opened, 1/2 full, gallon container of soy sauce, with no open date, with a label which read Refrigerate after opening. On 01/20/2026 at 8:59 a.m., an observation of Kitchen b revealed the following: 1opened, 16 ounce block of margarine, with no open date, unsealed. On 01/20/2026 at 9:00 a.m., an interview was conducted with S16DM. S16DM confirmed the above findings. S16DM confirmed the container of soy sauce should have been refrigerated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure the oxygen tubing was labeled with the date and time for 1(#54) of 5 residents reviewed for respiratory care.Review of the facility's undated policy titled Oxygen Administration revealed the following, in part, Procedure: O. Document date, time, oxygen flow rate, route and frequency and duration of treatment. S. Replace tubing, cannula or mask at least every week when oxygen is used intermittently or as needed. Resident #54 was admitted to the facility on [DATE] with diagnoses that included, in part, Chronic Obstructive Pulmonary Disease (COPD) with Acute Exacerbations, Pleural Effusion, and Atrial Fibrillation. Review of Resident #54's Care Plan revealed the following, in part: Problem: The resident has oxygen therapy related to diagnosis of COPD, Pleural effusion Intervention: Monitor for signs/symptoms of respiratory distress and report to MD as needed. O2 via Nasal Cannula as needed, keeps sats >93%. Problem: The resident is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-13 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to report allegations and incidents of physical abuse to Administration and/or the State Agency for 3 (#1, #3, and #R1) of 5 residents reviewed for abuse. The facility failed to ensure:The State Agency was notified when Resident #R1 was physically abused by Resident #2; The State Agency was notified when Resident #3 was physically abused Resident #2;Staff reported an allegation of physical abuse to Administration when Resident #1 notified staff he was physically abused Resident #2; and The State Agency was notified when Resident #3 physically abused Resident #R2.Findings: On 11/12/2025 a review of the facility's policy titled Abuse and Neglect Policy with a revised date of March 2025 revealed the following, in part: d. Duty to Report:ii. Procedure to Report Abuse/ Neglect- any employee1. To the Immediate Supervisor: Immediately, if at all possible, but in no case later than one hour after knowledge or suspicion, the written report shall be submitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to provide a functioning assistance device for supervision to prevent an accident from occurring for 1 (RR1) of 2 (#3 and RR1) residents who required assistant devices. Findings: Review of Resident R1's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included, Unspecified Psychosis, Unspecified Dementia, and Schizophrenia. Review of Resident R1's Quarterly MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 03/04/2025 revealed Resident R1 was assessed by the facility to have a BIMS (Brief Interview Mental Status) of 3, indicating the resident was severely cognitively impaired. Further review revealed he used a wander/elopement alarm daily. A review of Resident R1's active Physician Orders, dated 05/28/2025, revealed the following, in part: 03/17/2025 - Wanderguard; check bracelet every shift to ensure functioning and in place every day and night shift. A review of Resident R1's elopement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-29 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to have sufficient nursing staff to provide nursing and related services to maintain the highest practicable physical, mental, and psychosocial well-being of each resident based on the Facility Assessment. The deficiency had the potential to affect the facility's total census of 153 residents. Findings: Review of the Facility Assessment Tool, dated 04/16/2025 revealed the following, in part: Staffing Plan . Based on your resident population and their needs for care and support, describe your general approach to staffing to ensure that you have sufficient staff to meet the needs of the residents at any given time. Position: Licensed nurses providing direct care- 6 total number needed per shift Nurse Aides- 14 total number needed per shift Other Nursing Personnel (those with administrative duties) - 5 total number needed per shift Review of the facility staff assignment sheets revealed the following: 04/24/2025 night shift (6 p.m. - 6 a.m.)- 8 CNA, 6LPN, 3RN which included RN supervisor providing direct care on the unit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · E2025-04-29 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review the facility failed to ensure residents who were capable of using the call system had call bells accessible for 5 (#2, #R4, #R5, #R6, and #R7) of 7 ((#1, #2, #3, #R4, #R5, #R6, and #R7) sampled residents. Findings: Review of the facility's Policy titled Resident Call System dated effective 11/1999 revealed the following, in part: Purpose: to respond to resident's needs and requests Procedure: I. Keep all lights within reach of residents, either clipped to sheets on bed, tied to the side rail or clipped to beside chair. On 04/28/2025 at 9:33 a.m., observations revealed the following: Resident #2 lying in bed. No call bell available in the wall system. Resident #R4 lying in bed call bell behind bed on the floor out of reach. Resident #R5 lying in bed. No call bell available in the wall system. Resident #R6 in bed with feet on the floor out the left side of the bed and upper body in the bed with head of bed elevated. Call bell behind the bed on the floor out of reach. Resident #R7 lying in bed. No call bell available in the wall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2025-04-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure a safe, clean, comfortable homelike environment for 1 (#2) of 7 (#1, #2, #3, #R4, #R5, #R6, and #R7) sampled resident's rooms observed. Findings: On 04/28/2025 at 9:33 a.m., an observation of Resident #2's room revealed a urine soiled brief on the floor between his bed and his roommate's bed. On 04/28/2025 at 9:35 a.m., an interview was conducted with S7LPN. She confirmed through observation Resident #2 had a brief soiled with urine on the floor. She confirmed the soiled brief should not be on Resident #2's floor. On 04/28/2025 at 2:38 a.m., an observation was conducted of Resident#2's room and revealed the urine soiled brief remained on the floor. On 04/29/2025 at 10:20 a.m. an interview was conducted with S2DON. She stated it was not acceptable to have a soiled brief on the floor in a resident's room. On 04/29/2025 at 1:49 p.m., an interview was conducted with S9PD. He confirmed he was director of housekeeping. He further confirmed having a urine soiled brief remain on the floor in Resident #2's room for 5 hours…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
Show the remaining 25 citations
  • Potential for harm · Ecited before2025-03-10 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interviews, and observations, the facility failed to have sufficient certified nursing assistant staff to provide direct care and related services to maintain the highest practicable physical, mental, and psychosocial well-being of each resident for 1 (Unit 2B) of 2 (Unit 1A and Unit 2B) resident units reviewed for staffing. This had the potential to affect the 20 residents residing on Unit 2B. Findings: Review of the facility's Nursing Staffing Pattern revealed the facility required 2 CNA's assigned per shift for Unit 2B. Review of the facility's census dated 03/03/2025 revealed there were 20 residents residing on Unit 2B. Review of the facility's Daily Assignment Sheet dated 03/03/2025 revealed the following, in part: 6:00 a.m. to 6:00 p.m.: S9CNA - Unit 2B Further review revealed no other CNA assigned to Unit 2B. Review of the facility's Daily Assignment Sheet dated 03/05/2025 revealed the following, in part: 6:00 a.m. to 6:00 p.m.: S10CNA - Unit 2B Further review revealed no other CNA assigned to Unit 2B. An observation was made on 03/03/2025 at 9:00 a.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-10 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure residents' Medication Administration Record (MAR) were accurately documented for 2 (#1 and #2) of 3 (#1, #2, and #3) residents reviewed for pharmaceutical services. This deficient practice had to the potential to affect any of the 153 residents residing in the facility. Findings: Review of the facility's policy titled Medication Administration with revision date of August 2018 revealed the following, in part: Procedure: M. The nurse must document medication administration on the resident's MAR/electronic MAR immediately after administering the medications. N. If a resident refuses a medication, indicate on MAR/electronic MAR noting the specific date/time, document in resident's clinical record on the nurses' notes, and notify physician. Resident #1 Review of Resident #1's Clinical Record revealed an admission date of 03/04/2021, with diagnoses which included Schizoaffective Disorder, Dementia, Epilepsy, Hypertension, Diabetes Mellitus-Type 2,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to prevent misappropriation of resident property by S4RN for 2 (#1 and #2) of 3 (#1, #2, and #3) sampled residents. The facility implemented corrective actions, which were completed prior to the State Agency's investigation, thus it was determined to be a Past Noncompliance citation. This deficient practice resulted in an Immediate Jeopardy situation on 02/01/2025 when S4RN withheld Resident #1 and Resident #2's 7:00 p.m. 01/31/2025 medications. Two staff members observed both Resident #1 and Resident #2's 7:00 p.m. 01/31/2025 dose of medications inside of S4RN's personal bag after S4RN verbalized the resident's refused the medications. These medications included cardiac, hypertension, seizure, diabetic, and psychiatric medications. Residents are likely to suffer serious harm, impairment, or death as a result of staff misappropriating of residents' property. S1DON was notified of the Immediate Jeopardy on 03/10/2025 at 4:50 p.m. Findings:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-03-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure allegations of neglect/misappropriation of property were reported in the required timeframe for 2 (#1 and #2) of 5 (#1, #2, #3, R1, and R2) sampled residents. Findings: Review of the facility's policy titled Abuse and Neglect Policy revised on 03/2023, revealed in part, the following: 5. Exploitation: Some examples include taking money or other personal property from a resident for one's own use, taking residents medication for own personal use. 7. Neglect: Acts of omissions by a person responsible for providing care of treatment which placed the resident at risk for harm, or which deprived a resident of sufficient or appropriate services, treatment or basic care. Civ. Procedure to Report Neglect-Any Employee: 1. To the Immediate Supervisor: Immediately, but in no case later than one hour after knowledge or suspicion. 5. If unable to report face to face or by phone to supervisor or any supervisor, report immediately by phone or face to face to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure staff utilized appropriate PPE during care with residents who required EBP (Enhanced Barrier Precautions) for 3 (#35, #52, and #54) of 3 (#35, #52, and #54) of 3 (#35, #52, and #54) residents observed during chronic wound care and use of indwelling medical devices. This deficient practice had the potential to affect any of the 20 residents residing in the facility on Enhanced Barrier Precautions. Findings: Review of the facility's policy titled Implementation of PPE use in LTC (Long Term Care) setting to prevent the spread of MDROs (Multi-Drug Resistant Organisms) Dated 10/24/2022, revealed the following, in part: Residents for whom EBP applies to include any resident with an indwelling medical device or wound. Examples of high-contact resident care activities requiring gown and glove use for Enhanced Barrier Precautions include: Dressing, Bathing, Providing Hygiene, Device care or use: feeding tube, and tracheostomy, and wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-07 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to maintain an environment which promotes quality of life through dignity and respect for 1 (#94) of 5 (#10, #16, #94,#107, and #150) residents reviewed for resident rights. The facility failed to ensure residents were assisted with meals in a dignified manner as evidenced by staff standing over Residents #94 while assisting him to eat. Findings: Review of the facility's policy titled Feeding a Resident with an effective date of November 1999 revealed the following, in part: Procedure: R. If possible, sit facing the resident while feeding is taking place A review of Resident #94's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses which included Cerebral Infarction and Acquired Absence of Right Fingers. A review of Resident #94's Quarterly Minimum Data Set with an Assessment Reference Date of 10/22/2024 revealed functional limitation in range of motion to bilateral upper extremities and dependent on staff for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-07 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure an effective system was in place to incorporate Level II PASARR determination recommendations in the resident's care planning for 1 (#106) of 3 (#33, #106, and #145) residents reviewed for PASARR. This deficient practice had the potential to affect any of the 58 residents residing in the facility with a PASARR Level II as determined by the facility. Findings: Review of Resident #106's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses, which included Schizoaffective Disorder - Bipolar Type. Review of Resident #106's Level II PASARR Determination dated 08/08/2024 revealed the following, in part: Specialized Services Recommendations: Individual outpatient therapy - checked Other - checked Other specialized services: schedule a psychiatric evaluation - include treatment recommendations Review of Resident #106's current Care Plan revealed no documented evidence of a Level II PASARR or any recommended interventions.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-07 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure services provided met professional standards of quality by failing to ensure nursing staff accurately documented Pressure Ulcer treatment as performed for 1 (#52) of 4 (#45, #52, #65, and #139) residents reviewed with Pressure Ulcers. This deficient practice had the potential to affect any of the 13 residents residing at the facility with Pressure Ulcers. Findings: Review of the facility's undated policy titled, Wound Care Policy and Procedures revealed the following, in part: Documentation: A. Treatment Documentation: Treatments will be initiated per physician orders. Treatments will be documented .as ordered. Review of Resident #52's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses, which included Pressure Ulcers and Paraplegia. Review of Resident #52's Quarterly MDS with an ARD of 10/22/2024 revealed a BIMS summary score of 15, which indicated he was cognitively intact. Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a resident with Pressure Ulcers received treatment and services consistent with professional standards by failing to implement the physician ordered treatment for 1 (#52) of 2 (#52 and #62) residents reviewed with wound vacuums. This deficient practice had the potential to affect any of the 13 residents with Pressure Ulcers as listed on the facility's CMS-802. Findings: Review of the facility's undated policy titled, Wound Care Policy and Procedures revealed the following, in part: Documentation: A. Treatment Documentation: Treatments will be initiated per physician orders. Treatments will be documented .as ordered. Review of Resident #52's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses, which included Pressure Ulcers and Paraplegia. Review of Resident #52's Quarterly MDS with an ARD of 10/22/2024 revealed a BIMS summary score of 15, which indicated he was cognitively intact. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-26 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to protect residents' right to be free from physical abuse by another resident for 3 (#3, #7, and #9) of 12(#1, #2, #3, #4, #5, #6, #7, #8, 9, 10, 12, and 13) residents reviewed for abuse. The facility failed to ensure: 1. Resident #3 was free from physical abuse by Resident #4; 2. Resident #7 was free from physical abuse by Resident #8; and 3. Resident #9 was free from physical abuse by Resident #10. Findings: Review of the facility's policy titled, Abuse and Neglect Policy, with a revision date of March 2023, revealed the following, in part: Purpose: It is the policy of this facility and the state agency, to prohibit the abuse of patients/residents (henceforth referred to as resident). This facility is committed to preserving the right of each person receiving services to be free from abuse. All forms of abuse of residents by other residents of this facility are prohibited. Definitions: Physical abuse - physical contact such as hitting,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the provider failed to ensure physician's orders were implemented for 1 (#13) of 13 (#1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, and #13) residents sampled. Findings: Review of Resident #13's clinical record revealed he was admitted on [DATE] with diagnoses which included Epilepsy, Bipolar Disorder, and Alcohol Abuse. Review of Resident #13's quarterly MDS with an ARD of 06/28/2024, revealed Resident #13 had a BIMS of 13, which indicated he was cognitively intact. Review of Resident #13's physician's orders dated 04/09/2015, revealed the following, in part: Phenobarbital 64.8 mg, 1 tablet by mouth twice daily. Review of Resident #13's Medical Administration Record (MAR) dated 08/01/2024 to 09/25/2024 revealed no documentation Phenobarbital 64.8 mg was administered on 09/04/2024 at 7:00 p.m. Review of Resident #13's Individual Patient Controlled Drug Record revealed no documentation Phenobarbital was administered on 09/04/2024 at 7:00 p.m. On 09/26/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure a resident received treatment and care in accordance with professional standards of practice by failing to ensure a resident did not receive a medication he was allergic to for 1 (#10) of 13 (#1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, and #13) sampled residents. Findings: Review of the facility policy titled Allergy Alert with a revision date of 10/2019 revealed the following, in part: I. Purpose: a. To prevent anaphylaxis b. To prevent allergic reactions II. Scope : Allergy alerts should be checked by all direct care staff who provide care to a resident. It is the responsibility of nurses, therapist and physicians to check resident's charts for allergies before giving a medication. III. Policy: Allergy alerts are to be placed on charts and all direct care staff who provide care to residents are to be advised of their allergies and check them prior to administering care, administering meds or feeding. Review of Resident #10's clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure PRN orders for psychotropic medications were limited to 14 days and indicated the duration for 1 (#8) of 13 (#1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12 and #13) residents reviewed for medications. Findings: Review of the facility's policy titled Antipsychotic/Psychotropic Medication Policy with no revision date revealed the following, in part: 1. The need to continue PRN orders for psychotropic medications beyond 14 days requires that the practitioner document the rationale for the extended order. Review of Resident #8's Clinical Record revealed the resident was admitted to the facility on [DATE] with diagnoses, which included Unspecified Dementia, Unspecified Psychosis, and Schizophrenia. Review of Resident #8's September 2024 Physician's Orders revealed an order written on 12/11/2023 for Ativan 1mg tablet by mouth every six hours as needed (PRN) for agitation. Further review revealed the PRN medications had no stop date or duration.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-18 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to notify the physician when a residents had a change in condition for 3 (#12, #13, and #14) of 16 residents reviewed for abuse. Findings: Resident #12 Review of Resident #12's Clinical Record revealed the resident was admitted to the facility on [DATE] with diagnoses which included Traumatic Brain Injury, Anoxic Brain Damage, and Impulse Disorder. Review of Resident #12's most recent MDS with an ARD of 05/15/2024, revealed that the resident had a BIMS (Brief Interview for Mental Status) of 0 which indicated the resident was severely impaired for cognition. Further review revealed the resident was independent with mobility and walking. Review of the facility's state agency reportable incidents for Resident #12 revealed the following: Abuse type in Review: Abuse Date: 06/25/2024 Incident Description: Allegation of nurse drugging resident #12. Review of Resident #12's Nurse's Notes revealed the following, in part: 06/25/2024 at 7:12 a.m., Resident #12…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-18 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure allegations of abuse were reported immediately, but not later than 2 hours after the allegation was made to the administrator and to the state survey agency for 2 (#7 and #16) of 16 (#1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, #15, and #16) residents reviewed for abuse. Findings: Review of the facility's policy titled, Abuse and Neglect Policy with a revision date of 03/2023 revealed the following, in part: iv. Procedure to Report Abuse/Neglect-Any employee 1. To the Immediate Supervisor: Immediately, if at all possible, but in no case later than one hour after knowledge or suspicion, the written report shall be submitted to the RN supervisor as soon as possible, but no later than two hours after the verbal report. 9. Ensure that all reporting requirements are followed. vi. Client Rights Officer-The function of the Client Rights Officer is as follows: 2. At the direction of the Administrator, report allegations of abuse and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-18 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure PRN orders for psychotropic medications were limited to 14 days and indicated the duration for 4 (#4, #8, #13 and #14 ) of 16 (#1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, #15, and #16) residents reviewed for unnecessary medications. Findings: Review of the facility's policy titled Antipsychotic/Psychotropic Medication Policy with no revision date revealed the following, in part: Purpose: Antipsychotic medications will be prescribed at the lowest possible dosage for the shortest period, and are subject to gradual dose reduction, and re-review by Physicians and mid-level providers to ensure appropriate use, evaluation and monitoring. Procedures: 1. The need to continue PRN orders for psychotropic medications beyond 14 days requires that the practitioner document the rationale for the extended order. The duration of the PRN order will be indicated in the order. Resident #4 Review of Resident #4's clinical record revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to protect each residents' right to be free from physical abuse for 3 (#3, #5, and #9) of 16 (#1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12 ,#13, #14, #15, and #16) residents reviewed for abuse. The facility failed to ensure: 1. Resident #3 and Resident #9 were free from physical abuse by Resident #4; and 2. Resident #5 was free from physical abuse by Resident #6. Findings: Review of the facility's policy titled, Abuse and Neglect Policy, with a revision date of March 2023, revealed the following, in part: Purpose: It is the policy of this facility and the state agency, to prohibit the abuse of patients/residents (henceforth referred to as resident). This facility is committed to preserving the right of each person receiving services to be free from abuse. All forms of abuse of residents by other residents of this facility are prohibited. Definitions: Physical abuse - physical contact such as hitting, slapping, pinching, kicking,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-18 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure the residents plan of care was revised by failing to update behavior interventions after a verbal altercation for 1 (#1) of 16 (#1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, #15, and #16) residents reviewed for care plans. Findings: Review of the facility's policy titled, Care Plans-Nursing with a revision date of 05/2015 revealed the following, in part: II. Purpose: A. To provide an individualized nursing care plan to guide the resident's care . IV. Policy: B. The care plan for each resident must include: 2. Interventions: that describe the services you will employ to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. M. Document: 1. All pertinent .expected outcomes, nursing interventions, and evaluations of expected outcomes. Review of Resident #1's clinical record revealed the resident was admitted to the facility on [DATE] with diagnosis which included Multiple Myeloma Not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-05 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure a resident received necessary services to attain or maintain the highest practicable physical, mental, and psychosocial well-being in accordance with the comprehensive care plan by failing to implement and document increased behavior monitoring for 1 (#9) of 5 (#3, #4, #5, #6, and #9) residents reviewed for increased monitoring for behaviors. Findings: Review of facility's policy titled, Observation Precautions, dated 08/08/2023, revealed, in part: Purpose: Observation precautions are instituted for situations where the resident's condition/behavior presents as a clear and present risk to himself, others or the environment. Definitions: Increased Observation-staff members are assigned to observe an individual resident more frequently than traditional rounds. Increased observation may be completed in 15 minute intervals. Procedure: Documentation and Reporting: a. A form specific to the documentation of observation precautions shall be maintained with entries noted every 15 minutes by assigned staff and every 2 hours…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-15 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure residents received mail on Saturdays for 3 (#62, #120, and #132) of 7 (#47, #62, #99, #112, #117, #120, and #132) residents reviewed for mail during the resident council meeting. This deficient practice had the potential to affect 144 residents residing in the facility. Review of the facility's Policy titled, Mail revealed the following, in part: Purpose: To ensure residents receive their mail in a timely manner. Procedure: 1. Weekend and holiday mail will be picked up by the Nursing Department .Any packages received on weekends and holidays shall be distributed by the nursing department. During the resident council meeting on 11/13/2023 at 1:38 p.m., Resident #62, Resident #120, and Resident #132 all stated mail was not delivered on Saturdays and was held until the following Monday. An interview was conducted with S5SSC on 11/14/2023 at 11:00 a.m. He stated he, S6SSC and S7SSC were responsible for delivering the residents' mail. He stated there was no one present to deliver mail on Saturdays. He stated mail and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure resident equipment was maintained in a safe and orderly manner by failing to ensure geri-chairs were in good repair for 1 (#4) of 2 (#4 and #94) residents reviewed for environment. Findings: Review of Resident #4's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses which included Non-Traumatic Intracranial Hemorrhage. Review of Resident #4's current Care Plan revealed the following, in part: Problem Onset: 09/25/2023 Problem: I need assist with transfers because of my decreased mobility (geri-chair), hemiparesis, poor posture (scoliosis), impaired vision (cataracts), and poor cognition Traumatic Brain Injury. Approaches: Assist me in my geri-chair. Review of facility's Durable Medical Equipment Monthly Maintenance Logs, dated 11/01/2023 -11/14/2023, revealed no entries for Resident #4's geri-chair. On 11/13/2023 at 9:23 a.m., an observation was made of Resident #4's room. A geri-chair was noted in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to report an allegations of physical abuse to the state survey agency within 2 hours for 2 (#75 and #89 ) of 4 (#75, #89, #132, and #338) residents reviewed for abuse. Findings: Review of the facility's policy titled, Abuse and Neglect Policy revealed the following, in part: 9. Ensure that all reporting requirements are followed. Resident # 75 Review of the clinical record revealed Resident #75 was admitted to the facility on [DATE]. Review of Resident #75's Incident Investigation dated 10/30/2023 revealed the following, in part: At 6:50 a.m., Resident #75 was punched in his left cheek and kicked by Resident #338. Resident #75's mouth was bleeding. It appears he bit his cheek. Signed by S9RN. Review of the Incident Report submitted to the state survey agency for Resident #75 revealed the following, in part: Victim: Resident #75 Accused: Resident #338 Incident Occurred: 10/30/2023 at 6:50 a.m. Incident Discovered: 10/30/2023 at 6:50 a.m. Incident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to implement a person-centered plan of care by failing to ensure weekly restorative nursing assessments were completed for 1 (#99) of 2 (#9 and #99) residents reviewed for limited range of motion. Findings: Review of the medical record for Resident #99 revealed the resident was admitted to the facility on [DATE]. Resident #99 had diagnoses which included: Neuromyelitis Optica (Devic's Disease), Monoplegia of Upper Limb, Right Wrist Drop, and Incomplete Paraplegia. Review of the MDS with ARD of 11/02/2023 revealed Resident #99 had a BIMS of 15, which indicated he was cognitively intact. Review of the current Care Plan for Resident #99 revealed the following, in part: Problem: need for Restorative Nursing to prevent contractures and maintain current mobility. Approaches: Provide Passive Range of Motion to my bilateral lower extremities every shift; evaluate my Restorative Care every week on Wednesdays. Review of Physician Order dated 08/08/2023 revealed:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to provide necessary care and services for the provision of respiratory care in accordance with professional standards of practice. The facility failed to ensure: 1. Oxygen tubing was labeled and the oxygen humidifier bottle was properly changed for 1 (#4) of 3 (#4, #81, and #84) residents; and 2. Oxygen orders were initiated for 1 (#81) of 3 (#4, #81, and #84) residents reviewed for oxygen therapy. Findings: 1. Review of Resident #4's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses which included Chronic Obstructive Pulmonary Disease, Hypoxemia, and Coronavirus Disease. Review of Resident #4's Physician Orders dated November 2023 revealed the following, in part: Oxygen at 2 liters per nasal cannula to maintain oxygen saturations less than 88%. Review of Resident #4's current Care Plan for Resident #4 revealed the following, in part: Problem Onset: 09/25/2023 Problem: I am at risk for not breathing well,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-15 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to implement a person-centered plan of care by failing to ensure weekly restorative nursing assessments were completed for 1 (#99) of 2 (#9 and #99) residents reviewed for limited range of motion. Findings: Review of the medical record for Resident #99 revealed the resident was admitted to the facility on [DATE]. Resident #99 had diagnoses which included: Neuromyelitis Optica (Devic's Disease), Monoplegia of Upper Limb, Right Wrist Drop, and Incomplete Paraplegia. Review of the MDS with ARD of 11/02/2023 revealed Resident #99 had a BIMS of 15, which indicated he was cognitively intact. Review of the current Care Plan for Resident #99 revealed the following, in part: Problem: need for Restorative Nursing to prevent contractures and maintain current mobility. Approaches: Provide Passive Range of Motion to my bilateral lower extremities every shift; evaluate my Restorative Care every week on Wednesdays. Review of Physician Order dated 08/08/2023 revealed:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$456,518 in federal fines across 3 penalties. 3 Medicare payment denials on record.

  • $142,974 — penalty dated 2025-11-13
  • $173,882 — penalty dated 2024-06-05
  • $139,662 — penalty dated 2023-11-15
  • Medicare payment denial — starting 2025-12-19 for 24 days
  • Medicare payment denial — starting 2024-07-03 for 57 days
  • Medicare payment denial — starting 2024-02-06 for 24 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
DANIEL, CHAILLIEIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2022
ECKLER, JOHNIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROLsince 10/22/2018
VILLA FELICIANA MEDICAL COMPLEXOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 10/01/2022

CMS files one row per role, so the 6 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in LA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.

Typical monthly cost in Louisiana
$7,604/mo
Nursing home (semi-private)
$8,076/mo
Nursing home (private)
$5,163/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195150. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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