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Covenant Home

5919 Magazine Street, New Orleans, LA 70115 · Non profit - Church related · 96 certified beds · (504) 897-6216 Medicare & Medicaid certified

Call the home — (504) 897-6216 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Nov 2024
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • lower-than-typical staff turnover (30% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (16) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
6042 Magazine St · (504) 899-6652 · Call to confirm hours
Pharmacy
741 Nashville Ave · (504) 897-0141 · Call to confirm hours
Grocery
5600 Magazine St · (504) 899-9119 · Call to confirm hours
Park
State St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.0%17.8%15.4%worse
Long-stay residents who lose too much weight5.7%5.2%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%1.2%0.9%better
Long-stay residents with a urinary tract infection4.2%2.1%2.0%worse
Long-stay residents with depressive symptoms0.0%2.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained8.8%0.2%0.1%worse than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.9%3.5%3.3%better
Long-stay residents whose ability to walk worsened18.3%17.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication16.4%23.2%18.9%better
Long-stay residents given the seasonal flu vaccine92.1%94.9%95.3%typical
Long-stay residents with pressure ulcers2.8%5.6%4.7%better
Long-stay residents with worsening bladder/bowel control21.4%15.8%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table29.8%22.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%3.1%1.4%better than state — see note marked double-dagger below the table
Long-stay hospitalizations per 1,000 resident days1.702.561.67typical
Long-stay outpatient ER visits per 1,000 resident days1.242.741.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

0.49
RN hours/ resident / day
0.67
LPN hours/ resident / day
2.04
Aide hours/ resident / day
3.20
Total nurse hours/ resident / day
0.51
RN hoursweekends
30.2%
Total nursing turnover
20.0%
RN turnover

How full it usually is: this home is certified for 96 beds and averages 56.6 residents a day — about 59% occupied, or roughly 39 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.20 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.04 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.94 hrs/resident/day on weekends vs 3.30 on weekdays — 11% thinner on weekends. RN hours go from 0.48 to 0.51 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 30% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

1
deficiencies at the latest standard inspection (2026-05-20)
8
at the previous standard inspection (2025-05-21)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

16 citations, most serious first. The 10 most serious are shown; the remaining 6 are one tap away and print in full.

  • Potential for harm · E2026-05-20 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interview, the facility failed to ensure bedroom ceilings were kept in a clean/sanitary manner and in good repair for 4 (Room a, Room b, Room c, Room d) of the facility's 49 rooms observed for environmental requirements. Findings:In an interview on 05/18/2026 at 9:55AM, Resident #2 indicated the ceiling in Room d was dirty. Observation on 05/18/2026 at 9:55AM revealed an unknown brownish-black substance on the surface of several ceiling tiles, and along the junction of the wall and ceiling in Room d. Observation on 05/18/2026 at 11:32AM revealed several loose fitting ceiling tiles with an unknown brownish-black substance on the surface of several ceiling tiles in Room b. Observation on 05/18/2026 at 12:06PM revealed several loose fitting ceiling tiles with an unknown brownish-black substance on the surface of several ceiling tiles in Room a. Observation on 05/18/2026 at 12:54PM revealed an unknown brownish-black substance on the surface of several ceiling tiles in Room c. Observation on 5/19/2026 at 8:10AM revealed an unknown brownish-black substance on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-21 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to: 1. Ensure medications were available for administration for 1 (Resident #58) of 5 (Resident #31, Resident #42, Resident #43, Resident #51, Resident #58) residents reviewed for medication administration; and, 2. Ensure an accurate and/or complete controlled medication reconciliation for 1 (Medication Cart a) of 2 (Medication Cart a, Medication Cart b) medication carts reviewed. Findings: 1. Review of the facility's Administering Medication policy and procedure, dated 08/2020, revealed, in part, medications should be administered as ordered. Review of Resident #58's medical record revealed, in part, Resident #58 was admitted to the facility on [DATE] with a diagnoses of, in part, dementia, unspecified Psychosis (a disorder characterized by a distorted perception of reality), Parkinson's disease (a progressive brain disorder which affects the body's movements) with anxiety. Review of Resident #58's physician's orders revealed, in part,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-21 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record reviews, the facility failed to ensure an expired medication was not available for resident use in 1 (Medication Cart b) of 2 (Medication Cart a, Medication Cart b) medication carts reviewed for expired medications. Findings: Review of the facility's Storage of Medications policy and procedure, dated 08/2020, revealed, in part, no discontinued, outdated, or deteriorated medications were to be used in this facility. Further review revealed all such medications were recycled or destroyed per facility policy. Review of Resident #52's May 2025 physician's orders revealed, in part, an order to administer Resident #52 one tablet of atorvastatin (a medication used to lower cholesterol) 20 milligrams (mg) by mouth daily. Observation on 05/20/2025 at 9:10AM of Medication Cart b revealed a bottle of Resident #52's atorvastatin 20 mg with a discard by date of 04/30/2025 and was available for Resident #52's use. In an interview on 05/20/2025 at 9:15AM, S10Licensed Practical Nurse indicated the above mentioned medication was expired and available for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure: 1. Food was stored in a sanitary manner; and, 2. Food was thawed in an appropriate manner. Findings: 1. Observation of the facility's kitchen refrigerator on 05/18/2025 at 9:13AM revealed an opened half full box of uncooked bacon was stored on the shelf above seven and a half quarts of orange juice. Further observation of the facility's refrigerator revealed an opened and undated package of shredded cheddar cheese, an opened and undated package of multiple slices of American cheese, an opened and undated container of liquid eggs, an opened and undated container of sour cream, and an opened and undated gallon container of Italian dressing which was approximately one-eighth full. Further observation revealed an unlabeled, undated package (which was identified by S5Cook as crab cakes), an unlabeled, undated container (which was identified by S5Cook as peas), and an unlabeled, undated bag of cooked meat. In an interview on 05/18/2025 at 9:25AM, S5Cook indicated all food items in the facility's refrigerator should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure a notice of employees' rights against retaliation for reporting crimes against residents was posted in a conspicuous location. Findings: Review of the United States Social Security Act Title XI, Part A, Section 1150B(d)(3) dated 08/14/1935 and amended on 09/26/2024 revealed, in part, each long-term care facility shall post conspicuously in an appropriate location a sign specifying the rights of employees against retaliation for reporting crimes against residents of the facility. Further review revealed, such sign shall include a statement that an employee may file a complaint against a long-term care facility that violates the provisions against retaliation with respect to the manner of filing such a complaint. Observation of the facility's employee common areas on 05/19/2025 at 1:00PM revealed no conspicuous signage related to employees' rights against retaliation for reporting suspected crimes. In an interview on 05/20/2025 at 2:10PM, S10Licensed Practical Nurse indicated there was no signage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure a care plan was developed for a resident to decrease the risk of skin tear injuries for 1 (Resident #43) of 2 (Resident #6, Resident #43) sampled residents investigated for accidents. Findings: Review of Resident #43's medical record revealed, in part, Resident #43 was admitted to the facility on [DATE] with diagnoses which included, in part, laceration to the left forearm, muscle weakness, lack of coordination, vision problems, and vascular dementia. Review of Resident #43's May 2025 physician's orders revealed, in part, an order to administer Plavix (a medication used to prevent blood clots and increases the risk of bleeding) 75 milligrams (mg) one tablet by mouth daily. Review of the facility's incident and accident log dated February 2025 through May 2025 revealed, in part, the following incidents involving Resident #43: - 02/20/2025 at 5:00AM: injury incident (skin tear); - 03/08/2025 at 12:00AM: injury incident (skin tear); - 03/19/2025…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure a resident with a urinary tract infection (UTI) received antibiotic medication as ordered for 1 (Resident #50) of 1 (Resident #50) sampled resident investigated for UTIs. Findings: Review of the facility's Administering Medication policy and procedure, dated 08/2020 revealed, in part, medications should be administered as ordered. Review of the facility's Emergency Drug Kit inventory form dated 05/19/2025 revealed, in part, 6 doses of Sulfamethoxazole/Trimethoprim (a medication used to treat bacterial infections) 800/160 milligrams (mg) oral tablets available for resident use. Review of Resident #50's medical record revealed, in part, Resident #50 was diagnosed with a UTI on 05/13/2025. Review of Resident #50's May 2025 physician's orders revealed, in part, an order dated 05/13/2025 to administer Resident #50 one tablet of Sulfamethoxazole/Trimethoprim 800/160 mg by mouth twice daily for 7 days for treatment of a UTI. Further review revealed the medication should have been started on 05/14/2025 at 8:00AM. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure a resident's electronic Medication Administration Record (eMAR) was accurately documented for 1 (Resident #58) of 5 (Resident #31, Resident #42, Resident #43, Resident #51, Resident #58) sampled residents reviewed for accurate medical record documentation for medication administration. Findings: Review of the facility's Administering Medication policy and procedure, dated 08/2020, revealed, in part, medications should be administered as ordered. Review of Resident #58's medical record revealed, in part, Resident #58 was admitted to the facility on [DATE] with diagnoses of, in part, Parkinson's disease (a progressive brain disorder which affects the body's movements) with anxiety. Review of Resident #58's May 2025 physician's orders revealed, in part, an order for Sinemet (a medication used to treat Parkinson's disease) 25-100 mg 1 tablet by mouth three times a day. Review of Resident #58's May's 2025's eMAR revealed, in part, Resident #58's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to ensure a multi-dose bottle of wound cleanser was handled per Infection Control Guidelines between use on residents for 2 (Resident #18, Resident #42) of 2 (Resident #18, Resident #42) sampled residents observed during wound care. Findings: Review of the Center for Disease Control's Infection Control Assessment and Response (ICAR) Tool for General Infection Prevention and Control (IPC) Across Settings Module 8 Wound Care Facilitator Guide, dated 01/27/2023 revealed, in part, multi-dose topical wound care medications, such as sprays, should be dedicated to an individual resident, whenever possible. Further review revealed dedicated containers should have been properly labeled and stored in a manner to prevent cross-contamination or use on another patient/resident. Further review revealed if it was not possible to dedicate an entire tube or container of wound care cream or ointment to an individual patient/resident, then a small amount of medication should have been allocated for single-resident use prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-07 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record reviews, facility document review, and facility policy review it was determined that the facility failed to protect a resident's right to be free from physical abuse for 1(Resident #3) of 3 residents reviewed for abuse. Findings included: Review of the facility's policy titled, Identification of Types of Abuse, dated April 2023, revealed, in part, 3. Physical abuse is defined as hitting, slapping, punching, kicking, etc. Review of Resident #3's medical record revealed, in part, Resident #3 was admitted to the facility on [DATE] with a diagnosis of sequelae of Poliomyelitis and hemiplegia. Review of Resident #3's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/30/2024 revealed, in part, Resident #3 had a Brief Interview of Mental Status (BIMS) of 7, indicating severe cognitive impairment; and she was dependent upon staff for activities of daily living (ADLs) such as transfers, toileting, personal hygiene, bathing, and mobility. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 6 citations
  • Potential for harm · D2024-11-07 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, facility document reviews, and facility policy review, it was determined that the facility failed to ensure an alleged incident of resident to resident abuse was reported immediately, but no later than 24 hours, to Health Standards Section (HSS) for 1 (Resident #2) of 3 sampled residents for abuse. Findings Included: Review of the facility's policy titled, Identification of Types of Abuse, dated 04/2023 revealed, in part, 3. Physical abuse is defined as hitting, slapping, punching, kicking, etc. Review of the facility's Policy for Reporting Abuse, Neglect, or Misappropriation of Resident and Their Property, dated 04/2023 revealed, in part, 7. Reporting - In accordance with guidelines, alleged, and validated violations shall be reported to the governing state agency. Review of Resident #2's medical record revealed, in part, Resident #2 was admitted to the facility on [DATE] with a diagnosis of unspecified dementia with mood disturbance. Review of Resident #2's quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure a resident was free from verbal and mental abuse from S2Certified Nursing Assistant (CNA). This deficient practice was identified for 1 (Resident #1) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents reviewed for abuse. Findings: Review of the facility's policy titled, Identification of Types of Abuse (Reviewed April 2023) revealed, in part, on page 1: 1. Verbal abuse is defined as oral, written, or gestured language that willfully includes disparaging and derogatory terms to residents, employees or families that are within hearing distance regardless of their age, ability to comprehend or disability. 4. Mental abuse can be defined as, but is not limited to, humiliation, harassment, threats of punishment or deprivation. Review of the admission MDS (Minimum Data Set) with an ARD (Assessment Resident Date) of 05/14/2024 revealed Resident #1 had a BIMS (Brief Interview for Mental Status) of 13 (cognitively intact), with adequate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interview, the facility failed to: 1. Ensure food available for use was dated, labeled, stored and not left open to air; 2. Ensure food items were not placed directly on the freezer floor without a barrier; 3. Ensure expired food was discarded properly; and, 4. Ensure kitchen equipment and ceiling fans were clean. Findings: 1. Observation on 05/19/2024 at 9:10 a.m. of the walk-in cooler revealed, in part, the following: 1. An opened and undated box of homestyle chicken breast chunks; 2. An opened and undated 5.5 oz. opened fig preserve; 3. An opened and undated Ziploc bag of cubed cheese; 4. 2 opened and undated bags of celery stalks; 5. An undated 3lb bag of cubed cheese; 6. A Ziploc bag of sliced ham dated 05/16/2024 opened to air; and, 7. A Ziploc bag of sliced turkey dated 05/16/2024 opened to air In an interview on 05/19/2024 at 9:10 a.m., S4Dietary Supervisor (DS) confirmed all of the above items were found opened and undated. S4DS indicated food should have been dated and labeled when opened. 2. Observation on 05/19/2024 at 9:10 a.m. of the walk-in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-21 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to dispose of garbage and refuse properly. Findings: Observation on 05/19/2024 at 9:10 a.m. revealed the dumpster had a large crack in the lid. In an interview on 05/19/2024 at 9:10 a.m., S4DietarySupervior (DS) confirmed the above documented findings. S4DS indicated the dumpster lid had been cracked for approximately 3 months.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to assess a resident for self-administration of medications for 1 (Resident #32) of 3 (Resident #32, Resident #39, and Resident #60) residents investigated for accidents. Findings: Review of the facility's policy titled Self-Administration of Medication, with a review date of March 2024, revealed, in part, self-medication consent and release form must be obtained from resident and/or the responsible party. Director of Nursing will complete a self-medication assessment to ensure residents ability to self-medicate. An order must be obtained from resident's physician to keep medication in room. Resident #32 was admitted to the facility on [DATE] with diagnosis of, in part, Gastro Esophageal Reflux Disease. Review of Resident #32's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/03/2024 revealed, in part, Resident #32 had a Brief Interview for Mental Status score of 15, which indicated Resident #69 had intact cognition.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0563 — failed to protect the right to visitors — isolated
    Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews, the facility failed to allow residents unrestricted visitation. This deficient practice was identified for 4 (Resident #30, Resident #44, Resident #62, and Resident #15) of 4 (Resident #30, Resident #44, Resident #62, and Resident #15) sampled residents reviewed for visitation. Findings: Observation on 05/19/2024 at 9:30 a.m. revealed a sign was posted on the door to the entrance of the residents' living area which read Visitation Hours 10:00 a.m. to 8:00 p.m. Review of the facility's Visitation Policy updated March 2024 revealed, in part, the intent of the policy was to maintain security, dignity, and the rights of all the residents of the facility. Further review of the policy revealed scheduling of visits can be arranged for the convenience of the family member so that bath time, therapy, meals and care shall not interfere with valuable visitation time and posted visitation is 10:00 a.m. through 8:00 p.m. to allow our residents maximum comfort and dignity in their home. Resident #30 In an interview on 05/20/2024 at 9:30 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
CHILDRESS, CHARLESIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 01/16/2025
WELLINGTON, FRANCESIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 01/16/2025
HOFFMANN, MARGARET ELIZABETHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/11/1995
WISE, JOHNIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/15/2017

CMS files one row per role, so the 8 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.6M
Net patient revenuemost recent cost report
+3.0%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 89%Medicare 1%Other / private 10%

About 89% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$229per resident / day
operating cost
$6,970per month
≈ monthly operating cost
$236per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.

Typical monthly cost in Louisiana
$7,604/mo
Nursing home (semi-private)
$8,076/mo
Nursing home (private)
$5,163/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195614. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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