St. Margaret's Daughters Home
3525 Bienville St, New Orleans, LA 70119 · For profit - Individual · 112 certified beds · (504) 279-6414 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2024
- a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- nursing-staff turnover (57%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.5% | 17.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 1.3% | 5.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 2.1% | 1.2% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.4% | 2.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 2.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.1% | 3.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 15.3% | 17.9% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 16.1% | 23.2% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 53.5% | 94.9% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 6.6% | 5.6% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 9.8% | 15.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.4% | 22.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 5.3% | 3.1% | 1.4% | worse than state‡ — see note marked double-dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 6.1% | 76.3% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 24.0% | 28.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 9.2% | 14.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.40 | 2.56 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.11 | 2.74 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
59.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 108 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 48.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 43 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.57 therapist hours per resident per day in 2026Q1 — more than 87% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 59.9%CMS range 51.6–68.3 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.6%CMS range 6.3–15.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 48.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 67.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 55.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 43.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 95.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.9%CMS range 3.6–12.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.93 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 112 beds and averages 102.5 residents a day — about 92% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.08 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.32 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.40 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.70 hrs/resident/day on weekends vs 4.24 on weekdays — 13% thinner on weekends. RN hours go from 0.31 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 57% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
34 citations, most serious first. The 10 most serious are shown; the remaining 24 are one tap away and print in full.
- Potential for harm · D2026-05-20 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to develop an individualized behavioral health care plan to address a resident's behavioral health needs for 1 (Resident #1) of 3 sampled residents reviewed for Findings:Review of Resident #1's Psychiatric Consult Note dated 03/12/2026 revealed, in part, Resident #1 was noted with increased agitation and was verbally aggressive when his needs were not met right away. Further review revealed Resident #1 was defensive and irritable during conversation, and stated he talked loud because he wanted people to understand what he was saying. Further review revealed Resident #1 stated he was a slave in Honduras, and he did not like being disrespected or labeled as something he was not. Review of Resident #1's Nurses Notes dated 04/11/2026, 04/12/202604/18/2026, 04/19/2026, 04/25/2026, and 04/26/2026 was assessed as having behaviors present. Review of Resident #1's Nurses Notes dated 04/08/2026 revealed Resident #1 was observed in the hallway yelling at staff, stating I need a pillowcase. Further review revealed staff promptly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to:1. Ensure hazardous chemicals were not accessible to residents (Resident #75's room, Hall c, Hall d, Room f); and, 2. Ensure a resident had sufficient supervision to prevent a fall (Resident #72). This deficient practice was identified for 5 (Resident #75's room, Hall c, Hall d, Room f) of 5 (Resident #75's room, Hall c, Hall d, Room f) locations observed containing unsecured chemicals during observations and for 1 (Resident #72) of 4 (Resident #5, Resident #47, Resident #72, Resident #105) sampled residents investigated for accidents. Findings:1. Observation on 08/18/2025 at 10:26AM revealed a spray bottle with an unknown purple chemical substance on the housekeeper’s cart located on Hall “c”. In an interview on 08/18/2025 at 10:28AM, S5Housekeeper indicated her housekeeper’s cart located on Hall “c” did contain a spray bottle which contained a purple floor cleaner. S5Housekeeper further indicated the floor cleaner was E31, a pH…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-20 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interviews, the facility failed to ensure a medication storage room was not accessible to residents and unauthorized staff for 1 (Medication Storage Room a) of 1 (Medication Storage Room a) medication storage rooms observed during general facility observations. Findings:Observation on 08/18/2025 at 11:03AM revealed the door to Medication Storage Room a was unlocked, and unattended. Further observation revealed medications stored in Medication Storage Room a were accessible to residents and unauthorized staff. In an interview on 08/18/2025 at 11:05AM, S3Licensed Practical Nurse (LPN) confirmed Medication Storage Room a was unlocked, and unattended. S3LPN further indicated she left Medication Storage Room a unlocked. In an interview on 08/18/2025 at 11:30AM, S2Director of Nursing indicated Medication Storage Room a should not have been left unlocked and unattended.
- Potential for harm · Ecited before2025-08-20 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to:1. Ensure the facility's ice machine was maintained in a sanitary manner;2. Ensure food stored in the facility's refrigerator and freezer were properly contained and labeled with an open date; and,3. Ensure dietary staff wore proper hair restraints during food handling and preparation (S10Dietary Aide, S11Dietary Manager).This deficient practice was identified for 2 (S10Dietary Aide, S11Dietary Manager) of 2 (S10Dietary Aide, S11Dietary Manager) dietary staff observed for hair restraints. Findings:1. Observation on 08/18/2025 at 9:19AM revealed pink colored residue located on the inside top corner of the facility's ice machine. Further observation revealed a black colored substance on the inside corner of the facility's ice machine. In an interview on 08/18/2025 at 9:19AM, S11Dietary Manager (DM) confirmed the facility's ice machine was not maintained in a sanitary manner and should have been. In an interview on 08/19/2025 at 12:12PM, S2Director of Nursing (DON) acknowledged the ice machine was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-20 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medical documents containing resident health information was stored in a confidential manner for 6 (Resident #2, Resident #13, Resident #65, Resident #92, Resident #97, Resident #106) of 6 (Resident #2, Resident #13, Resident #65, Resident #92, Resident #97, Resident #106) residents identified as not having their health information confidentially maintained. Findings:Observation with S3Licensed Practical Nurse (LPN) on 08/19/2025 at 10:35AM revealed a cardboard box filled with resident records was located under a countertop in the common area, near the kitchen on Hall b. In an interview on 08/19/2025 at 10:36AM, S3LPN indicated after reviewing the documents in the cardboard box, the box contained original copies of the facility's High Risk Meeting sheets, 24-hour Reports, Resident Controlled Drug Record Forms, and Pharmacy Receipts. S3LPN confirmed the documents contained resident health information that should be kept confidential. Observation with S4Assistant Director of Nursing (ADON) on 08/19/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-20 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure the facility was free of pests. Findings:Observation on 08/18/2025 at 8:56AM revealed 4 black flying insects were present in the kitchen's dry storage room. In an interview on 08/18/2025 at 8:56AM, S11Dietary Manager (DM) confirmed the presence of the black flying insects in the facility's dry storage room and in the facility's kitchen. In an interview on 08/19/2025 at 11:13AM, S11DM confirmed that the facility's kitchen had an increased amount of black flying insects. Observation on 08/19/2025 at 11:20AM revealed 3 black flying insects were present in the kitchen's dry storage room. Observation on 08/19/2025 at 11:23AM revealed 3 black flying insects flying around the kitchen's shelving unit. Observation on 08/19/2025 at 11:24AM revealed a gallon bottle of distilled vinegar with the bottle's cap ajar. Further observation revealed at 4 black insects were floating in the liquid contained in the gallon bottle of distilled vinegar. In an interview on 08/19/2025 at 11:25AM, S11DM confirmed that there…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure a resident was assessed to ensure the resident could safely self-administer a medication prior to the resident self-administering medications for 1 (Resident #47) of 4 (Resident #5, Resident #47, Resident #72, Resident #105) sampled residents investigated for accidents. Findings: Review of Resident #47's Minimum Data Set with an Assessment Reference Date of 07/02/2025 revealed, in part, a Brief Interview for Mental status score of 11, which indicated Resident #47 had moderate cognitive impairment. Review of Resident #47's Physician Orders as of 08/20/2025 revealed, in part, no orders for Resident #47 to self-administer his medications, and no order for Voltaren gel (a gel medication used for arthritis pain). Review of Resident #47's Care Plan with a target date of 10/09/2025 revealed, in part, Resident #47 was not care planned to self-administer medications or have medications at his bedside. Review of Resident #47's Electronic Medication Administration Record from 08/01/20225 to 08/31/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to notify the state's Long Term Care (LTC) Ombudsman in writing of a discharge for 1 (Resident #104) of 1 (Resident #104) sampled residents reviewed discharge. Findings: Review of Resident #104's electronic medical record (EMR) revealed, in part, Resident #104 was discharged from the facility on 07/18/2025. Review of Resident #104's nurse's note dated 07/18/2025 at 12:43PM revealed, in part, Resident #104 was discharged from the facility on 07/18/2025 at 10:00AM. Review of the facility's Emergency Transfer Log for June 2025 and July 2025 revealed, in part, the facility only notified the state's LTC Ombudsman of transfers. Further review revealed no evidence Resident #104's discharge was communicated by the facility to the state's LTC Ombudsman. In an interview on 08/19/2025 at 9:34AM, S9Social Services indicated she was unaware the state's LTC Ombudsman had to be notified in writing when any resident was discharged or transferred from the facility; therefore, she had not notified the state's LTC Ombudsman when Resident #104…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure a level II Preadmission Screening and Resident Review (PASRR) screening was completed for a resident admitted with a mental health disorder for 1 (Resident #46) of 1 (Resident #46) sampled residents investigated for PASRR. Findings:Review of the Louisiana Department of Health's Instructions for Completing the PASRR Level 1 Screen revised on 06/01/2018 revealed, in part, a resident with a mental illness would not require a Level II screening if the resident did not have a suspected mental illness or intellectual disability. Review of Resident #46's Electronic Medical Record (EMR) revealed Resident #46 was admitted to the facility on [DATE] with diagnoses of, in part, Major Depressive Disorder and Bipolar Disorder. Further review revealed Resident #46 did not have a diagnosis of either dementia and/or Alzheimer's disease. Review of Resident #46's Level 1 PASRR dated 11/12/2024 revealed Resident #46 was identified with a mental disorder of Major…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-20 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to:1. Ensure a resident's care plan was revised after a witnessed fall (Resident #72); and,2. Ensure a residents fall care plan interventions were implemented after a witnessed fall (Resident #72). This deficient practice was identified for 1 (Resident #72) of 4 (Resident #5, Resident #47, Resident #72, Resident #105) sampled residents investigated for accidents. Findings:1.Review of the facility's Accidents/Incidents Policy, last revised on 06/17/2002, revealed, in part the charge nurse and/or the nursing supervisor will initiate a plan of care change that was professionally warranted to ensure a resident's welfare and safety prior to the end of the shift. Review of Resident #72's Electronic Medical Record revealed, in part, Resident #72 was admitted to the facility on [DATE] with a history of falling. Review of Resident #72's Incident and Accident Log, revealed, in part, Resident #72 had a witnessed fall with no injury on 08/17/2025.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 24 citations
- Potential for harm · F2024-12-18 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review, the facility failed to electronically submit payroll information for direct care staffing as required. Findings included: Review of the facility's Payroll Based Journal (PBJ) Staffing Data Report [NAME] Report 1705D Fiscal Year (FY) Quarter 4 2024 (July 1 - September 2024) revealed, in part, the facility failed to submit staffing data for Quarter 4. There was no documented evidence and the facility did not present any documented evidence the facility's PBJ Staffing Data for FY Quarter 4 2024 (July 1 - September 30) was submitted as required.
- Potential for harm · E2024-12-18 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and facility document review it was determined that the facility failed to ensure the medication error rate was not greater than 5% by having a medication error rate of 6.66 % for 2 (Resident #3 and Resident #R5) of 7 residents observed during medication administration. Findings Included: Resident #3 Review of Resident #3's medical record revealed, in part, Resident #3 was admitted to the facility on [DATE] with a diagnosis of, in part, Iron Deficiency Anemia (low levels of iron in the blood). Review of Resident #3's Minimum Data Set with an Assessment Reference Date (ARD) of 09/18/2024 revealed, in part, Resident #3 had a brief Interview for Mental Status (BIMS) score of 15 which indicated Resident #3 was cognitively intact. Review of Resident #3's December 2024 physician's orders revealed, in part, Ferrous Gluconate (a medication used to treat low levels of iron in the blood) oral tablet give one tablet once a day by mouth. Observation on 12/17/2024 at 8:15AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, facility document review, and facility policy review it was determined that the facility failed to ensure: 1. Certified Nursing Assistants (CNAs) completed hand hygiene during incontinence care for 2 (Resident #R6 and Resident #R7) of 2 residents observed during incontinence care; and, 2. Clean laundry was kept separate from dirty and/or contaminated laundry for 1 (Laundry Room f) of 7 laundry rooms observed. Findings included: 1. Review of the facility's undated Handwashing policy and procedure revealed, in part, the purpose of handwashing is to prevent cross contamination and control infection. Review of the Centers for Disease Control and Prevention (CDC)'s October 2022 Guidelines for Hand Hygiene in Health-Care Settings revealed, in part, decontaminate hands if moving from a contaminated body site to a clean body site during patient care. Resident #R6 Review of Resident #R6's Minimum Data Set with an Assessment Reference Date (ARD) of 11/06/2024 revealed, in part, Resident #R6 was always incontinent of bowel and bladder. Further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, facility document review, and facility policy review it was determined that the facility failed to follow a physician's order to perform a weekly skin assessment for a resident at risk for pressure ulcers for 1 (Resident #2) of 3 sampled residents reviewed. Findings: Review of the facility's undated Wound Prevention policy and procedure revealed, in part, weekly skin checks will be conducted by the licensed nurse and documented in the resident's Electronic Medical Record (EMR). Review of the facility's undated Skin Care (Decubitus Prevention and Wound Care) policy and procedure revealed, in part, a resident with a score greater than 12 on the Braden Scale with reverse numbering is considered at risk and is checked weekly by the nurse assigned to their care. Review of Resident #2's December 2024 physician orders revealed, in part, complete weekly skin assessment in the morning every Wednesday. Review of Resident #2's care plan with a review date of 02/02/2025 revealed, in part,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, facility document review, and facility policy review it was determined that the facility failed to ensure a Resident's medication administration record was accurately documented for 1 (Resident #R5) of 5 residents reviewed for medication administration documentation. Findings included: Review of the facility's undated Liberalized Medication policy and procedure revealed, in part, the date, time, dosage, and medication administered should be recorded in the resident's medical record by the individual administering the medication. Review of Resident #R5's December 2024 physician's orders revealed, in part, Ferrous Gluconate 324 milligrams (mg) one tablet by mouth daily with breakfast was to be administered to Resident #R5. Review of Resident #R5's Medication Administration History Report revealed, in part, S8Licensed Practical Nurse (LPN) documented she administered 324 mg of Ferrous Gluconate to Resident #R5 on the following dates: - 12/11/2024 at 9:24AM; - 12/12/2024 at 8:59AM; - 12/13/2024 at 8:41AM; - 12/14/2024 at 1:07PM; - 12/15/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-28 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to: 1. Ensure a resident's room and equipment was kept clean for 2 (Resident #36 and Resident #66) of 7 (Resident #6, Resident #16, Resident #27, Resident #36, Resident #56, Resident #66, and Resident #90) and, 2. Ensure a resident's equipment was in good repair for 3 (Resident #6, Resident #27, and Resident #56) of 7 (Resident #6, Resident #16, Resident #27, Resident #36, Resident #56, Resident #66, and Resident #90) sampled residents reviewed for environment. Findings: 1. Resident #36 Observation on 08/26/2024 at 10:01 a.m., revealed large areas of a dried tan substance on the floor near Resident #36's tube feeding pole and on the base of Resident #36's tube feeding pole. Observation on 08/28/2024 at 3:05 p.m., revealed large areas of a dried tan substance on the floor near Resident #36's tube feeding pole and on the base of Resident #36's tube feeding pole. In an interview on 08/28/2024 at 3:05 p.m., S9Licensed Practical Nurse confirmed there were areas of a dried tan substance on Resident #36's floor and the base of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-28 · tag F0711 — patternEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interview, the facility failed to ensure documentation was complete and accurate for resident's Physician Progress Notes for 2 (Resident #6 and Resident #11) of all sampled resident's records reviewed for accuracy. Findings: Resident #6 Review of Resident #6's Physician Progress Notes revealed, in part, S14Nurse Practitioner (NP) documented a physician progress note for Resident #6 on 01/16/2024, 03/16/2024, 04/16/2024, 05/16/2024, and 06/18/2024. Further review revealed Resident #6's chief complaint, physical exam, diagnosis, problem list, and plan were exactly the same in all of the above mentioned notes documented by S14NP. Further review revealed S14NP's Physician Progress Notes documented on 03/16/2024, 04/16/2024, 05/16/2024 and 06/18/2024 were photocopies of Resident #6's note documented on 01/16/2024 with the date changed and handwritten in. Resident #11 Review of Resident #11's Physician Progress Notes revealed, in part, S14NP documented a physician progress note for Resident #11 on 11/15/2023, 03/15/2024, 04/15/2024, 05/15/2024, and 06/10/2024.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure a Certified Nursing Assistant (CNA) had a performance review within the last 12 months for 1 (S5CNA) of 3 (S5CNA, S6CNA, and S7CNA) sampled CNAs reviewed for sufficient staff review. Findings: Review of S5CNA's personnel file revealed a date of hire of 10/17/2018. Further review revealed no documented evidence and the facility presented no documented evidence of a performance review having been completed for S5CNA within the last 12 months. In an interview on 08/27/2024 at 2:33 p.m., S3Chief Operating Officer indicated the facility did not have any documented evidence of a performance review had been completed for S5CNA.
- Potential for harm · Dcited before2024-08-28 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to: 1. ensure expired food was not available for resident consumption, 2. ensure the facility's kitchen was maintained in a sanitary manner; and, 3. ensure staff checked and documented the temperature of the facility's steam tables and refrigerator/freezers. Findings: 1. Review of the facility's undated Food Storage Policy revealed, in part, the facility will ensure safe and appropriate food storage. Further review revealed appropriate foods will be covered, labeled, and dated as stored in the refrigerator or freezer. Observation on 08/26/2024 at 9:15 a.m. revealed the following: -1 opened bottle of garlic parmesan wing sauce available for use with expiration dates of 05/04/2024 and 08/21/2024 -1 opened container of solidified ground ginger available for use with an expiration date of 12/27/2022 -1 opened bottle of vanilla syrup available for use with an expiration date of 09/2023 -1 unopened bottle of cinnamon sauce available for use with an expiration date of 02/19/2023 -1 unopened gallon of regular milk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to: 1. have documented evidence of maintaining the water management program for legionella; and, 2. have an accurate tracking and trending of all facility infections. Findings: 1. Review of the facility's Water Management Program dated 02/2024 revealed the facility shall facilitate principles of effective water management of, in part: Maintaining water temperatures outside the ideal range for Legionella growth (77-113°F); Preventing water stagnation; Ensuring adequate disinfection; and, Maintaining premise plumbing, equipment, and fixtures to prevent sediment, scale, corrosion, and biofilm, all of which provide a habitat and nutrients for Legionella. In an interview on 08/27/204 at 11:51 a.m., S4Quality Director indicated the facility did not have documented evidence of monitoring and maintaining the water temperatures between 77-113 degrees Fahrenheit. S4Quality Director further stated the facility did not have any further documentation of monitoring of any of the components of the facility's Water Management Program. In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the resident's medical record contained documentation of the education and refusal of vaccination for the influenza and pneumococcal for 4 (Resident #27, Resident #32, Resident #66, and Resident #83) of 5 (Resident #27, Resident #32, Resident #66, Resident #83, and Resident #90) sampled residents reviewed for immunizations. Findings: Review of the facility's spread sheet for vaccination revealed the following, in part: -Resident #27 had not received an influenza vaccination since 09/27/2020 with notation of refused; -Resident #32 had refused the pneumococcal vaccination; -Resident #66 had refused the influenza and pneumococcal vaccinations; and, -Resident #83 had refused the influenza and pneumococcal vaccination. Review of Resident #27, Resident #32, Resident #66, and Resident #83's records revealed no documented evidence of a refusal or consent had been signed for the above mentioned vaccinations. The facility presented the above mentioned Informed Consents for Resident #27, Resident #32, Resident #66, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure Certified Nursing Assistants (CNA) received 12 hours of in-services annually for 3 (S5CNA, S6CNA, and S7CNA) of 3 (S5CNA, S6CNA, and S7CNA) sampled CNAs records reviewed. Findings: Review of S5CNA's personnel file revealed a date of hire of 10/17/2018. Further review revealed S5CNA's personnel file revealed no documented evidence and the facility was unable to present any documented evidence of 12 hours of in-services had been completed for S5CNA annually. Review of S6CNA's personnel file revealed a date of hire of 03/15/2019. Further review revealed S6CNA's personnel file revealed no documented evidence and the facility was unable to present any documented evidence of 12 hours of in-services had been completed for S6CNA annually. Review of S7CNA's personnel file revealed a date of hire of 11/10/2020. Further review revealed S7CNA's personnel file revealed no documented evidence and the facility was unable to present any documented evidence of 12 hours of in-services had been completed for S7CNA annually. In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-20 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to protect the resident's rights to be free from psychosocial abuse from S5Certified Nursing Assistant (CNA). This deficient practice was identified for 3 (Resident #1, Resident #2, Resident #3) of 3 sampled residents reviewed for abuse. Findings: Review of the facility's undated policy and procedure on Abuse Recognition, Reporting, and Investigation revealed, in part, residents of the facility are protected from any physical and mental mistreatment. Further review of the policy revealed verbal abuse was defined as any use of oral, written, or gestured language that includes disparaging and derogatory terms to residents or their families, or within their hearing distance to describe residents regardless of their age, ability to comprehend, or disability. Review of the facility's required posted staffing schedule and hours dated 02/26/2024 revealed, in part, S5CNA was assigned to work 7:00 p.m. - 7:00 a.m. Resident #1 Resident #1 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-12 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview the facility failed to: 1. Ensure a residents had compression stockings applied per physician orders for 1 (Resident #32) of 1 (Resident #32) sampled resident reviewed for skin conditions- non pressure; and 2. Ensure a resident had a splint applied per physician orders for 1 (Resident #40) of 1 (Resident #40) sampled resident reviewed for limited range of motion. Findings: Resident #32 Review of Resident #32's October 2023 Physician Orders revealed an order for compression stockings to Resident #32's bilateral lower extremities (legs). Further review of Resident #32's order revealed the compression stockings were to be applied at 6 a.m. and removed at 6 p.m. to prevent swelling to Resident #32's lower extremities. Observation on 10/10/2023 at 10:00 a.m. revealed Resident #32 was up in her wheelchair without compression stockings present to Resident #32's lower extremities. Left lower extremity very edematous. Observation on 10/11/2023 at 12:20 p.m. revealed Resident #32 was up in her wheelchair without compression stockings present…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-12 · tag F0729 — patternVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
What the surveyor found here — the official record, unedited, may be distressing
Based on record reviews and interview, the facility failed to ensure State Registry verifications were completed prior to hire for 3 (S12Certified Nursing Assistant (CNA), S15CNA, and S18CNA) of 8 CNA personnel files reviewed for state registry verification reviews. Findings: Review of S12CNA's personnel file revealed a hire date of 02/17/2021. Further review of S12CNA's personnel file revealed no documentation of CNA Registry check. Review of S15CNA's personnel file revealed a hire date of 03/11/2020. Further review of S15CNA's personnel file revealed no documentation of CNA Registry check. Review of S18CNA's personnel file revealed a hire date of 07/21/2022. Further review of S18CNA's personnel file revealed no documentation of CNA Registry check. There was no documented evidence and the facility did not present any documented evidence of the CNA Registry check that was completed upon hire for S12CNA, S15CNA, and S18CNA. In an interview on 10/11/2023 at 2:46 p.m., S1Administrator stated the CNA registry check should have been completed upon hire for S12CNA, S15CNA, and S18CNA.
- Potential for harm · Ecited before2023-10-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to: 1) Ensure leftover food was properly labeled in the main kitchen refrigerator; 2) Ensure food was not stored on the freezer floor; and, 3) Ensure food was properly labeled in the individual floors kitchen refrigerators. Findings: 1) Observation on 10/09/2023 at 9:30 a.m. of the walk in refrigerator in Kitchen A revealed, in part, -a container of potato casserole which was not labeled nor dated; -a container of brown gravy which was not labeled nor dated; -a pan of 12 biscuits covered with a clear wrap which was not labeled nor dated; and, -a container of mashed potatoes which was not covered nor labeled nor dated. In an interview on 10/09/2023 at 9:30 a.m., S8Dietary Manager acknowledged the food was not labeled or dated and should have been. 2) Observation on 10/09/2023 at 9:30 a.m. of Kitchen A freezer revealed an unopened case of juices which did not have a barrier/space between the floor and the case. In an interview on 10/09/2023 at 9:30 a.m., S8Dietary Manager confirmed an unopened case of juices was directly on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews the facility failed to ensure: 1. The resident's ice supply was maintained according to infection control practices for 1 (Ice Chest A) of 1 (Ice Chest A) observed for infection control practices; and 2. Staff were knowledgeable about the sanitation and/or disinfection procedures for the facility whirlpools for 3 (S19Certified Nursing Assistant, S20Certified Nursing Assistant, and S23Certified Nursing Assistant) of 4 (S15Certified Nursing Assistant, S19Certified Nursing Assistant, S20Certified Nursing Assistant, and S23Certified Nursing Assistant) certified nursing assistant staff interviewed for infection control practices. Findings: 1. Observation on 10/10/2023 at 10:21 a.m. revealed an uncontained ice scoop lying on the counter next to Ice Chest A. Observation on 10/11/2023 at 8:55 a.m. revealed an uncontained ice scoop lying on the counter next to Ice Chest A. Observation on 10/11/2023 at 11:42 a.m. revealed an uncontained ice scoop lying on the counter next to Ice Chest A. In an interview on 10/12/2023 at 9:34 a.m., S2Director of Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to respect a resident's right to have her fingernails untrimmed for 1 (Resident #88) of 4 (Resident #40, Resident #46, Resident #62, and Resident #88) sampled residents reviewed for Activities of Daily Living (ADL). Findings: Review of clinical record revealed, in part, a quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 08/22/2023. This MDS indicated Resident #88 had a Brief Interview for Mental Status (BIMS) of 11 which suggests she was moderately impaired in cognition. Observation on 10/09/2023 at 10:50 a.m. revealed Resident #88 had clean fingernails that extended beyond the tip of her fingers on her left hand. In an interview on 10/09/2023 at 10:50 a.m., Resident #88 stated she preferred her fingernails to be as long as they were and did not want them cut. In an interview on 10/11/2023 at 11:55 a.m., Resident #88 stated, That nurse cut my nails. I did not want my nails cut. Observation on 10/11/2023 at 11:55 a.m. revealed Resident #88 opened her hand to extend her fingers to show that her nails…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-12 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to issue a Notice of Medicare Non-Coverage (NOMNC) in a timely manner for 2 (Resident #208 and Resident #209) of 3 (Resident #208, Resident #209, and Resident #210) residents reviewed for beneficiary notification. Resident #208 Review of Resident #208's Beneficiary Notification Review revealed, in part, Resident #208's Medicare covered Part A services started on 05/26/2023 and her last Medicare Part A covered day was 07/13/2023. Review of Resident #208's NOMNC revealed, in part, Resident #208's last covered day of Medicare Part A services was 07/13/2023. Further review revealed Resident #208 signed the NOMNC on 07/13/2023 to acknowledge she received and understood the notice. Resident #209 Review of Resident #209's Beneficiary Notification Review revealed, in part, Resident #209's Medicare covered Part A services started on 08/03/2023 and her last Medicare Part A covered day was 09/27/2023. Review of Resident #209's NOMNC revealed, in part, Resident #209's last covered day of Medicare Part A services was 09/27/2023. Further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-12 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a Significant Change in Status Minimum Data Set (MDS) was completed within 14 days of a resident beginning hospice services for 1 (Resident #39) of 2 (Resident #39 and Resident #43) sampled residents investigated for Hospice. Findings: Review of Resident #39's October 2023 Physician Orders revealed, in part, Resident #39 was admitted to Hospice for Chronic Obstructive Pulmonary Disease and Vascular Dementia on 04/24/2023. Review of Resident #39's medical record revealed a Significant Change in Status MDS assessment was not completed within 14 days after hospice admission on [DATE]. In an interview on 10/11/2023 at 12:45 p.m., S5MDS Nurse stated when a resident is admitted to Hospice Services, a Significant Change in Status MDS assessment should be completed 7-14 days after a resident was admitted to Hospice. S5MDS Nurse confirmed Resident #39 was admitted to Hospice services on 04/24/2023 and a Significant Change in Status MDS assessment was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-12 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident with an identified mental health diagnosis was referred for a Preadmission Screening and Resident Review (PASARR) Level II evaluation as required for 1 (Resident #71) of 1 (Resident #71) sampled residents reviewed for requiring a PASARR Level II evaluation. Findings: Resident #71'a clinical record, reveled, in part, Resident #71 was admitted to the facility on [DATE]. Further review revealed, Resident #71 had a diagnosis of bipolar disorder (a serious mental illness that causes mood swings) with an onset date of 08/30/2023 and major depressive disorder (a serious mental illness that can cause persistent sadness) with an onset date of 08/22/2023. Further review revealed, no documentation that a Level II PASARR evaluation was completed for Resident #71. Review of Resident #71's Level I PASARR evaluation prior to admission revealed, in part, Resident #71 was not diagnosed with a mental illness; therefore, no psychiatric diagnoses were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to: 1) Ensure a resident had a comprehensive care plan that addressed Activities of Daily Living (ADL) (Resident #46); 2) Ensure a resident had a comprehensive care plan that addressed self-administration of medication (Resident #71); and, 3) Ensure a resident had a comprehensive care plan that addressed a diagnosis of anxiety and depression (Resident #81). This deficient practice was identified for 3 (Resident #46, Resident #71, and Resident #81) in a total sample of 21 residents reviewed for care planning. Findings: Resident #46 Review of Resident #46's Medical Record revealed, in part, Resident #46 was admitted to the facility on [DATE] with the following diagnoses: Cerebral Infarction, Hemiplegia, Hemiparesis and Moyamoya Disease. Review of Resident #46's Significant Change Minimum Data Set with an Assessment Reference Date of 8/07/2023 revealed, in part, Resident #46 decision making was severely impaired and was totally dependent for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure nail care was provided for a dependent resident who required assistance with nail cleanliness for 1 (Resident #62) of 4 (Resident #40, Resident #46, Resident #62, and Resident #88) residents reviewed for activities of daily living (ADLs). Findings: Review of Resident #62's Minimum Data Set (MDS) assessment with an Assessment Reference Date (ARD) of 09/27/2023 revealed, in part, resident required total assistance from 2 people for personal hygiene and bathing. Review of Resident #62 October 2023 physician orders revealed, in part, an order to assess and trim fingernails every 7 days on Friday. Observation on 10/09/23 at 10:38 a.m. revealed a dark brown substance under the middle finger nail and ring finger nail of Resident #62's right hand. Further review revealed a dark brown substance under the nail of the middle finger nail of Resident #62's left hand. Observation on 10/10/2023 at 3:30 p.m. revealed a dark brown substance under the middle finger nail and ring finger nail of Resident #62's right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-12 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to post the required nurse staffing information on a daily basis. Findings: Observation on 10/10/2023 at 10:25 a.m. revealed the facility's resident census and the total number of actual hours worked for licensed and unlicensed staff responsible for resident care was not posted in the facility. Observation on 10/10/2023 at 2:20 p.m. revealed the facility's resident census and the total number of actual hours worked for licensed and unlicensed staff responsible for resident care was not posted in the facility. Observation on 10/11/2023 at 9:00 a.m. revealed the facility's resident census and the total number of actual hours worked for licensed and unlicensed staff responsible for resident care was not posted in the facility. Observation on 10/11/2023 at 1:00 p.m. revealed the facility's resident census and the total number of actual hours worked for licensed and unlicensed staff responsible for resident care was not posted in the facility. In an interview on 10/11/2023 at 2:46 p.m., S1Administrator stated the facility's posting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| THE ST. MARGARET'S DAUGHTERS | Organization | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 05/01/2010 |
| ARNOLD, PAT | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 11/17/2006 |
| DALTON, JOHN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2019 |
| STANSBERRY, LAWRENCE | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/06/2009 |
| STANSBERRY, LEE | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 11/17/2006 |
| SWEET, JOHN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2019 |
| WILLS, ANTONY | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | since 07/01/2019 |
| DION, MARIANNA | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2014 |
| PETRIE, DIANE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/27/2021 |
| GUILLEN, JULIO | Individual | ADP OF THE SNF | since 09/05/2025 |
CMS files one row per role, so the 22 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $611K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in LA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195437. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.