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Holly Hill House

100 Kingston Road, Sulphur, LA 70663 · For profit - Corporation · 200 certified beds · (337) 625-5843 Medicare & Medicaid certified

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Flagged for abuseResident-funds citation (F0568)1 actual-harm citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$66,934 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0568)
  • it has 1 actual-harm citation
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (59) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $66,934 in federal fines (most recent 2026-03-24)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (58%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3817 Maplewood Drive · (337) 625-2020 · Call to confirm hours
Pharmacy
3901 Maplewood Dr · (337) 287-9599 · Call to confirm hours
Grocery
525 N Cities Service Hwy · (337) 625-2849 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
74 Horseshoe Ln · (337) 625-4439

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.6%17.8%15.4%typical
Long-stay residents who lose too much weight6.3%5.2%5.4%worse
Long-stay residents with a catheter left in their bladder1.0%1.2%0.9%worse
Long-stay residents with a urinary tract infection1.8%2.1%2.0%typical
Long-stay residents with depressive symptoms3.4%2.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury7.9%3.5%3.3%worse
Long-stay residents whose ability to walk worsened10.3%17.9%16.1%better
Long-stay residents on antianxiety or hypnotic medication26.3%23.2%18.9%worse
Long-stay residents given the seasonal flu vaccine97.5%94.9%95.3%typical
Long-stay residents with pressure ulcers7.3%5.6%4.7%worse
Long-stay residents with worsening bladder/bowel control19.3%15.8%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table17.8%22.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.7%3.1%1.4%better than state — see note marked double-dagger below the table
Short-stay residents given the seasonal flu vaccine82.4%76.3%79.4%typical
Short-stay residents rehospitalized after admission26.1%28.0%22.6%worse
Short-stay residents with an outpatient ER visit15.6%14.8%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.472.561.67worse
Long-stay outpatient ER visits per 1,000 resident days2.822.741.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 86 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.7%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
66.0%U.S. median 56.6%
Met the expected recovery
0.28U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 66.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 53 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 42% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.7%CMS range 35.9–58.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 7.7–15.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge66.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge62.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge64.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.6%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.0%CMS range 4.7–12.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.141.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.31
RN hours/ resident / day
1.30
LPN hours/ resident / day
2.35
Aide hours/ resident / day
3.95
Total nurse hours/ resident / day
0.24
RN hoursweekends
58.0%
Total nursing turnover
42.9%
RN turnover

How full it usually is: this home is certified for 200 beds and averages 76.0 residents a day — about 38% occupied, or roughly 124 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.95 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.31 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.35 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.43 hrs/resident/day on weekends vs 4.17 on weekdays — 18% thinner on weekends. RN hours go from 0.33 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 58% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2026-04-15)
12
at the previous standard inspection (2025-04-15)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

59 citations, most serious first. The 12 most serious are shown; the remaining 47 are one tap away and print in full.

  • Actual harm · Gcited before2026-03-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to ensure staff implemented a resident's established, individualized plan of care for 1 (Resident #1) of 3 sampled residents who required two person assistance with bed mobility.This deficient practice resulted in an actual harm for Resident #1 on 03/11/2026 at 1:45 p.m., when S4CNA failed to follow the resident's plan of care for using two person staff assistance. S4CNA provided bed mobility during ADL (activities of daily living) care for Resident #1 without assistance from another staff member resulting in the resident falling from her bed onto the floor sustaining an injury to her right lower extremity requiring hospitalization. Resident #1 was diagnosed as having a right periprosthetic fracture of the proximal tibia, a displaced fracture of the proximal right fibula, and a hematoma in the medial aspect of the proximal medial aspect of the lower leg measuring approximately 9cm (centimeters) x 2cm x 5 cm. The facility implemented a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-04-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews; the facility failed to protect the resident's right to be free from abuse for 3 (#1, #2, #3) of 7 (#1, #2, #3, #4, #5, #6, #7) sampled residents. The facility failed to protect: 1. Resident #1 from sexual abuse by Resident #2. 2. Resident #2 from physical abuse by Resident #5. 3. Resident #3 from physical abuse by Resident #4. This deficient practice resulted in: 1. psychosocial harm for Resident #1 on 03/02/2024 at 4:42 p.m., when Resident #2 grabbed her breasts. Resident #1 was observed startled by staff at the time of the incident. The resident's responsible party stated that she would have been panicked, very fearful, and not happy at all. 2. physical harm for Resident #2 on 03/14/2024 at 8:54 p.m., when Resident #5 struck Resident #2 on the top of his head with a cane resulting in a laceration that required sutures. 3. physical harm for Resident #3 on 03/09/2024 at 1:42 p.m., when Resident #4 hit Resident #3 in the eye that resulted in a contusion to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and policy review, the facility failed to maintain a clean and sanitary kitchen, as evidenced by:1. A buildup of thick black residue on the wall approximately six inches high for the length of the three compartment sink,2. a buildup of thick black residue on the wall approximately six inches high for the length of the dirty side dish table of the dishwasher,3. a buildup of food particles on three clean dish storage trays; and4. a buildup of black residue on the inside top panel of the kitchen ice machine.This deficient practice had the potential to affect 74 residents who ate out of the kitchen.Findings:A review of the facility's policy titled, Kitchen Sanitization with no review date, read in part, 1. The food service manager will monitor food safety and sanitation of the dietary department on a daily basis.On 04/13/2026 at 8:30 a.m., an initial tour of the kitchen was conducted with S6DMA who was responsible for the dietary department. During the tour, observations were made in the clean dish storage area, the dishwashing area, and of the ice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to accurately code the resident's Minimum Data Set (MDS) assessment for use of antibiotic medication for 1 (#5) out of 34 sampled residents.Findings:Review of Resident #5's Quarterly MDS, dated [DATE], revealed in part: Section N. Medications.N0415. High-Risk Drug Classes: Use and indication 1. Is taking. Check if the resident is taking any medication by pharmacological classification, during the last 7 days F. Antibiotic not checked.Review of Resident # 5's February 2026 electronic Medication Administration Record (MAR) revealed that he received Macrobid 100 mg (milligrams) (an antibiotic) daily from 2/1/2026 to 2/28/2026. On 4/15/2026 at 8:25 a.m., an interview and record review was conducted with S12RN. She reviewed Resident #5's Quarterly MDS dated [DATE], along with resident's February 2026 MAR, and confirmed Resident #5 received antibiotic medications and the MDS was not coded correctly.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to ensure a resident's urinary drainage bag was below the resident's bladder according to facility policy for 1 (#13) out of 2 residents reviewed for urinary catheters or UTI (urinary tract infection). Findings:On 04/14/2026, a review of the facility's policy titled, Catheter Care, Urinary, dated 12/2024 read in part, The purpose of this procedure is to prevent catheter associated urinary tract infections. Maintaining unobstructed urine flow. 3. The urinary drainage bag must be held or positioned lower than the bladder at all times to prevent the urine in the tubing and drainage bag from flowing back into the urinary bladder.A review of Resident #13's electronic health record revealed the resident was admitted to the facility on [DATE]. The resident had diagnoses including, but not limited to, benign prostatic hyperplasia with lower urinary tract symptoms, obstructive and reflux uropathy, unspecified, and retention of urine.A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure dietary staff accurately measured nutritional supplements in accordance with residents assessed nutritional needs. This deficient practice had the potential to result in inadequate or inconsistent nutritional intake, altered nutritional status, and failure to meet the nutritional needs for 10 residents with supplements, being served the supplements from the kitchen. Findings:A review of the facility's policy Dietitian Responsibilities with no review date, read in part, Participation in developing and implementing an individualized plan of care to meet the nutritional needs of each resident. On 04/13/2026 at 11:50 a.m., an observation was made of S8DA preparing nutritional supplements for residents' noon meal. S8DA poured from a 32oz (ounce) container of MedPlus 2.0 supplement into 10, 5oz. cups without the use of a measuring device. A concurrent interview was conducted with S8DA. She stated that she had been instructed by S7RD to use the MedPlus 2.0 as the designated nutritional supplement for a list…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-15 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and policy review, the facility failed to ensure garbage and refuse were disposed of properly. Findings:A review of the facility's policy titled, Garbage Disposal with no review date, read in part: All outside dumpsters will be maintained in clean and sanitary conditions. 8. Outdoor trash receptacles will be kept covered and the surrounding area kept free of litter.A review of S7RD's inspection report titled, Skilled Nursing Kitchen Observation dated 01/14/2026 revealed the following: 6. Dumpster/Dumpster area: needs attention, doors closed, around dumpster has quite a bit of trash and uncertain where it is coming from, clean dumpster area. A review of S7RD's inspection report titled, Skilled Nursing Kitchen Observation dated 03/18/2026 revealed the following: 6. Dumpster/Dumpster area, needs attention, clean dumpster area, and keep dumpster doors closed while not in use. On 04/13/2026 at 12:29 p.m., a concurrent observation and interview was conducted of the outside trash dumpster and surrounding dumpster area located at the north side of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review, and interviews, the facility failed to implement and maintain an effective infection control and prevention program by failing to ensure ice scoops used for filling resident water pitchers were cleaned and sanitized daily. This deficient practice had the potential to affect all 74 residents residing in the facility. Findings:A review of the facility's policy titled, Ice Handling and Storage with no review date, read as follows: 3. Scoops will be cleaned/sanitized daily.On 04/13/2026 at 9:40 a.m., an observation was made of the ice chest and ice scoop used for filling resident water pitchers with S9LPN. The ice scoop was stored in a clear plastic bag labeled with a date of 04/09/2026. S9LPN confirmed the date indicated the scoop had last been cleaned and sanitized four days prior and stated she was unsure of the required frequency for cleaning and sanitizing the scoops.On 04/15/2026 at 10:28 a.m., an interview was conducted with S4ADON who also served as the facility's Infection Preventionist and was responsible for oversight of the infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-15 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to maintain an effective pest control program by failing to ensure to facility was free from pests in the kitchen dishwashing area. The deficient practice had the potential to affect 74 residents who resided in the facility and ate meals from the kitchen.Findings:Review of the facility's policy titled, Pest Control, with no review date, read in part: Facility wide pest control strategies are developed emphasizing kitchens, cafeterias.1. On-going measures are taken to prevent, contain, and eradicate common household pests such as roaches, ants, mosquitoes, flies, mice, and rats.On 04/13/2026 at 8:30 a.m., during a tour of the kitchen dishwashing area conducted with S5DM and S6DMA, four live, small, dark brown insects were observed crawling on the wall near the backsplash on the clean side of the dishwasher dish table. S5DM verified the insects were roaches and further confirmed the pest problem.On 04/13/2026 at 11:03 a.m., an interview was conducted with S1ADM and S2AIT responsible for the overall management of the facility.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to protect the resident's right to be free from physical abuse by other residents for 1 (#2) out of 4 (#1, #2, #3 and #4) sampled residents. The facility failed to protect Resident #2 from physical abuse when Resident #3 slapped Resident #2 in the face on 08/09/2025. The deficient practice had the potential to effect a census of 79.Findings: Review of the facility's abuse, prevention and prohibition policy revealed in part .Each resident has the right to be free from abuse, corporal punishment, and involuntary seclusion. Residents must not be subjected to abuse by anyone, including, but not limited to, facility staff, other residents, consultants or volunteers staff of other agencies serving the resident, family members or legal guardians, friends or other individuals.Review of the facility's Incident Report for the past 90 days revealed one incident of resident to resident physical aggression for Resident #2 dated 08/09/2025 at 3:20 p.m. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-27 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to ensure allegations of injury of known origin were reported immediately to the Administrator or his/her designated representation, and reported to the state agency not later than 2 hours after the allegation was identified for 1 (#4) out of 4 (#1, #2, #3 and #4) residents reviewed for timely reporting of critical incidents.Findings:Review of the facility's abuse, prevention and prohibition policy revealed in part .Each resident has the right to be free from abuse, corporal punishment, and involuntary seclusion. Residents must not be subjected to abuse by anyone, including, but not limited to, facility staff, other residents, consultants or volunteers staff of other agencies serving the resident, family members or legal guardians, friends or other individuals.Reporting/Response: 1. The facility employee or agent, who becomes aware of abuse or neglect, including injuries of unknown origin or alleged misappropriation of resident property, shall immediately report the matter to the facility Administrator or his/her designated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-27 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an investigation of an allegation of abuse was thoroughly investigated for 1 (#4) of 3 (#2, #3, #4) sampled residents reviewed for abuse. Findings:Review of the facility's abuse, prevention and prohibition policy, with an approved date of 12/2024, revealed in part .Each resident has the right to be free from abuse, corporal punishment, and involuntary seclusion. Residents must not be subjected to abuse by anyone, including, but not limited to, facility staff, other residents, consultants or volunteers staff of other agencies serving the resident, family members or legal guardians, friends or other individuals . Investigation: Resident abuse must be reported immediately to the administrator. The facility administrator will ensure a thorough investigation of alleged violations of individual rights and document appropriate action. 2. Initiate investigation including initial reporting to all required agencies.5. Complete a thorough investigation. Two management level staff will conduct interviews with witnesses or other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 47 citations
  • Potential for harm · D2025-08-27 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the State Long Term care Ombudsman of a facility-initiated transfer for 1 (#1) out of 4 (#1, #2, #3 and #4) residents sampled. Findings: A review of Resident #1's admission record revealed an initial admission date of 07/17/2025 and a discharged with return anticipated date of 07/27/2025 with diagnoses that included but were not limited to, depression, Dementia without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. A review of Resident #1's nurse's notes revealed on 07/27/2025 at 9:30 a.m., Resident #1 transferred out of the facility to the hospital with transportation service via stretcher. A review of the emergency transfer log noting the Ombudsman notifications from July 2025 revealed Resident #1's transfer to the hospital on [DATE] was not identified on the list. On 08/25/2025 at 12:35 p.m., an interview and record review was conducted with S3ADON (Assistant Director of Nursing). S3ADON confirmed Resident #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to implement a comprehensive person-centered plan of care that identified the resident's need for 1:1 (one on one) supervision to manage behaviors for 2 (#1, #3) out of 4 (#1, #2, #3 and #4) sampled residents.Findings:Resident #1Review of Resident #1's EMR (electronic medical record) revealed the resident was readmitted to the facility on [DATE] with a diagnoses not limited to depression, unspecified Dementia without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety.Review of Resident #1's EMR, progress notes revealed a progress note dated 07/26/2025 at 4:28 p.m.,. Resident #1 stated I'm going to go in my room and hang myself. At 4:30 p.m., S13LPN (Licensed Practical Nurse) notified S10NP (Nurse Practitioner) who gave an n/o (new order) for 1:1 r/t (related to) suicidal ideation. Resident #1 was placed immediately on 1:1 with S13LPN at nurses' station.Further review of the EMR progress notes revealed no evidence of 1:1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-15 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure an RN (Registered Nurse) provided services for at least 8 consecutive hours a day. Findings: Review of the facility's PBJ (Payroll Based Journal) RN Coverage Report for 01/01/2025 to 03/28/2025 revealed no RN hours for 01/01/2025, 01/04/2025, and 01/05/2025. Review of RN clock in hours for 01/01/2025 to 03/28/2025 revealed there were no RN hours for 01/01/2025, 01/04/2025, and 01/05/2025. On 04/14/2025 at 12:30 p.m., an interview was conducted with S1ADM (Administrator). S1ADM acknowledged the PBJ RN Coverage report for 01/01/2025 to 03/28/2025 revealed on 01/01/2025, 01/04/2025, and 01/05/2025 there was not 8 hours of RN coverage on those dates. He stated the RN scheduled to work did not show up for her scheduled shifts. He stated he was unaware at the time it occurred and did not find out about it until after the fact. S1ADM stated they must have 8 hours of RN coverage daily. On 04/15/2025 at 10:00 a.m., an interview and review of RN timesheets was conducted with S10HR (Human Resources). She stated 01/01/2025 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-15 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure an effective Quality Assurance and Performance Improvement (QAPI) program was developed, implemented, and/or maintained in an effective and comprehensive manner. The facility failed to maintain documentation of evidence of its ongoing facility QAPI program. This deficient practice has the potential to affect 88 residents residing in the facility. Findings: Review of a facility policy on 04/15/2025 at 3:00 PM titled, QAPI Policy with a revised date of 01/2024, revealed the following in part, the QAPI program takes a systematic, comprehensive and data-driven approach to maintaining and improve safety and quality while involving all caregivers in practical and creative problem solving. The community QAPI program achieves the following: monitor quality/performance, find opportunities for improvement, improve performance, achieve resident/family desired outcomes, meet regulatory requirements, understand the CMS (Center for Medicare and Medicaid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the resident's respiratory equipment was labeled, dated ,and stored properly for 4 (Resident #20, #30, #63 and #237) out of 4 (Resident #20, #30, #63 and #237) sampled residents reviewed for respiratory care. Findings: Resident #20 Review of Resident #20's electronic medical record revealed she was admitted to the facility on [DATE] with diagnoses including acute and chronic respiratory failure, chronic obstructive pulmonary disease and SOB (shortness of breath). Review of Resident #20's current physician's orders that read in part, 03/31/2025 - Oxygen Tubing - Change weekly every night shift every Thursday; 03/31/2025 - Oxygen (O2) - clean O2 concentrator filter with water and allow to air dry weekly every night shift every Thursday; 03/31/2025 - Oxygen - Change nebulizer and nebulizer tubing weekly every night shift every Thursday; 03/31/2025 - OXYGEN 2L (liters) via N/C (nasal cannula) - every shift; 03/31/2025 -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-15 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #58 Review of resident #58's medical record revealed resident was admitted to the facility on [DATE] with diagnoses including morbid obesity, mild cognitive impairment, insomnia, anxiety disorder, major depressive disorder, apraxia, unspecified anemia, and frontal lobe and executive function deficit. Review of resident #58's June 2024 physician's orders revealed: Sertraline HCl oral tablet 100 mg (milligrams), give 1 tablet by mouth one time a day for depression related to major depressive disorder; give with 50 mg daily to equal 150 mg; (start date 06/19/2024) Sertraline HCl oral tablet 50 mg, give 1 tablet by mouth one time a day for depression related to major depressive disorder; give with 100 mg to equal 150 mg daily; (start date 06/19/2024) Trazadone HCl oral tablet 50 mg, give 1 tablet by mouth at bedtime for sleep related to major depressive disorder; insomnia; (start date 06/18/2024) Wellbutrin SR oral tablet extended release 12 hour, give 100 mg by mouth at bedtime for depression related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview, the facility failed to store food in accordance with professional standards for food service, and ensure sanitary conditions were maintained in the kitchen as evidenced by: 1. Food storage: A. Refrigerated items: 1. One container of peaches not labeled with the date it had been prepared. 2. Two containers of brown gravy with meat not labeled with the date it had been prepared. 3. One container of white gravy not labeled with the date it had been prepared. 4. One bag of pepper jack cheese not labeled with the date it had been opened. 5. One bag of sausage not labeled with the date it has been opened. B. Freezer items: 1. One bag of fries opened and not labeled with the date it had been opened or placed in a closed bag. 2. One bag of mushrooms opened and not labeled with the date it had been opened or placed in a closed bag. C. Walk-in refrigerator items: 1. Two red bell peppers with texture changes in the refrigerator indicated the items were spoiled. This deficient practice had the potential to affect the 88 residents who consumed food from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record reviews, the facility failed to maintain dignity for 2 (Resident #27 and #61) out of 29 sampled residents by failing to provide residents with metal utensils and non-disposable drinking cups during dining. Findings: A review of the facility's policy titled, Resident Rights Policy with a last review date of 12/2024, read in part, Each resident in this community has the right and will be afforded he right to a dignified existence, self-determination, and communication with an access to persons and services inside and outside the community without interference, coercion, discrimination or reprisal. Resident #27 A review of Resident #27's Quarterly MDS (Minimum Data Set) dated 11/13/2024 revealed he had a BIMS (Brief Interview for Mental Status) of 12, indicating his cognition was moderately impaired. On 04/13/2025 at 12:09 p.m., an observation was conducted of dining. Resident #27 was observed consuming lunch using plastic utensils and drinking out of a disposable cup.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews the facility failed to maintain 3 (#23, #41, and #75) of 3 (#23, #41, and #75) clients rooms and property observed for cleanliness. This had the potential to affect the census of 88 residents that reside in the facility. Findings: On 04/13/25 at 10:32 a.m., an observation in Resident #23 room revealed behind the head of her bed was covered with dust, Her Fan grill was covered with lint and her wheel chair spokes and frame was were covered with dust. At 10:40 a.m., an observation in Resident #41's room revealed the floor under her bed was covered with dust and dirt particles and her wheel chair spokes and frame were covered with dust. At 11:00 a.m., an observation in Resident #75's room revealed the floor under his bed was covered with dust and dirt particles and his wheel chair spokes and frame were covered with dust. On 04/14/25 at 3:00 p.m., an interview and observation of Resident #23, Resident #41 and Resident #75's rooms was conducted with S12 HKM (House Keeping Manager). S12HKM confirmed the floors under the resident's beds were dirty and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-15 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to refer a resident with a diagnosed mental disorder to the appropriate state-designated authority for Level II PASARR (Preadmission Screening and Resident Review) evaluation and determination for 1 (Resident #16) of 1 (Resident #16) residents investigated for PASARR in a final sample of 29 residents. Findings: Review of Resident #16's electronic medical record (EMR) revealed she was admitted to the facility on [DATE] with diagnoses that included in part, alcohol induced dementia with an onset date of 01/02/2025, schizoaffective disorder, anxiety, restlessness and agitation with an onset date of 12/27/2025. Review of Resident #16's Level I PASARR dated 05/25/2012 revealed part A - Mental illness, Question #1 Does the individual have indications of or a diagnosis of a major mental illness as defined in the D8M-IVR (Advance Directive for Mental Health Treatment), limited to schizophrenia, mood disorder, severe anxiety disorder, personality disorder, other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to follow physician's orders for 1 (#46) resident in a sample of 29 residents. The deficient practice had a potential to affect a total census of 88 residents. Findings: Resident #46 admitted to the facility on [DATE] with diagnoses that included in part, but were not limited to metabolic encephalopathy, major depressive disorder, bipolar disorder, and anxiety disorder. A review of Resident #46's Care Plan which included a focus that read, the resident has mood problem disease process dementia, bipolar, depression, anxiety. The focus interventions included in part, give anti-anxiety medications ordered by M.D. (Doctor of Medicine). A review of Resident #46's medical record revealed an active physician's order dated 1/06/2025 that read Buspirone oral tablet 10mg give one tablet in the evening for anxiety disorder. A review of Resident #46's EMAR (Electronic Medication Administration Record) for February 2025 through April 14, 2025 revealed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure routine drugs and biologicals were available for administration for 1 (#46) resident in a sample of 29 residents. The deficient practice had a potential to affect a total census of 88 residents. Findings: Resident #46 was admitted to the facility on [DATE] with diagnoses that included in part, but were not limited to metabolic encephalopathy, major depressive disorder, bipolar disorder, and anxiety disorder. A review of Resident #46's Care Plan which included a focus that read, the resident has mood problem disease process dementia, bipolar, depression, anxiety. The focus interventions included in part, give anti-anxiety medications ordered by M.D. (Doctor of Medicine). A review of Resident #46's medical record revealed a physician's order dated 12/12/2024 that read, Lorazepam oral tablet 0.5 mg (milligram) give 0.5 mg by mouth three times a day related to anxiety disorder. A review of Resident #46's EMAR (Electronic Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure all drugs and biologicals were stored in accordance with currently accepted professional practice by failing to ensure the medication cart was locked when unattended for 1 Medication Cart (Med Cart A) out of 3 (Med Cart A, Med Cart B, Med Cart C) medication carts observed. The deficient practice had the potential to affect a total of 88 residents in the facility. Findings: On 04/15/2025 at 8:27 a.m., an observation was made of Med Cart A that was unattended and unlocked. Further observation revealed there was no nurse located on the hall. On 04/15/2025 at 8:29 a.m., an interview was conducted with S9LPN (Licensed Practical Nurse) upon her return to Med Cart A. She confirmed she had left the medication cart unlocked while unattended. S9LPN confirmed she should have locked the med cart prior to leaving the cart.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-15 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews the facility failed to serve 1 (Resident #23) of 1 (Resident #23) resident investigated for food, her recommended diet as required by her diagnosis of gastroenteritis and her assessed dislikes. This had the potential to affect the 88 residents that consumed food out of the kitchen. Findings: Record review revealed Resident #23 was admitted to the facility on [DATE] with diagnosis in part, Gastroparesis, Diarrhea, Severe Morbid obesity, Chronic Obstructive Pulmonary Disease, Anxiety Disorder, Bipolar Disorder, Obstructive Sleep Apnea, Gastro Esophageal Reflux Disease. She had a BIMS (Brief Interview for Mental Status) of 15, meaning she was cognitively intact. Record review of Resident #23 care plan dated 06/13/2024 read in part, Goal: my dietary preferences will be honored . Foods I dislike are: .Hamburger Patties. Record review of Resident #23 gastroenterologist progress notes dated 09/06/2024 read in part, She needs to be on a gastroparesis diet . Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-26 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to resolve a grievance within 5 working days per facility grievance policy for 1 (#3) out of 1 (#3) resident reviewed for personal property. Findings: Review of the facility's policy titled Resident Grievance Policy and Procedure with no revision date revealed in part; The response will be given to the person initiating the grievance within 5 working days of the findings and along with any corrective action accomplished. Review of Resident #3's electronic medical record revealed an admission date of 01/03/2022 with diagnoses that included acquired absence of left leg above the knee, dementia, and morbid obesity. Review of facility grievances revealed a grievance filed regarding Resident #3 concerning odor and a soiled brief. The grievance was dated 01/07/2025. The resolved date was 01/28/2025. On 02/26/2025 at 4:00 PM, concurrent records review and interview was conducted with SDON (Director of Nursing). S2DON reviewed the grievance dated 01/07/2025 and acknowledged the grievance had not been resolved until 21 days later on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-12 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interview the facility failed to ensure the allegation of abuse/neglect or injury of known origin were reported immediately, but not later than 2 hours after the allegation is made, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury and reported the results of all investigations, and; report the results of all investigations to the State Survey Agency, within 5 working days of the incident, and if the alleged violation is verified appropriate corrective action must be taken for 9 (Resident #1 - Resident #9) out of 9 (Resident #1 - Resident #9) residents reviews for timely reporting of critical incidents. Findings: Resident #1 Review of Resident #1's critical incident report related to neglect with head injury revealed the event occurred on 01/14/2025 at 9:50 PM. The discovered date was 01/15/2025 at 8:00 AM. The entered date was 02/11/2025 at 3:59 PM, with a report due date of 01/22/2025. Further review of Resident #1's critical incident revealed the incident investigation was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-12 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the resident's Minimum Data Set (MDS) was completed accurately for 1 (#1) out of 9 (#1, #2, #3, #4, #5, #6, #7, #8, #9) sampled residents. The deficient practice had the potential to effect a total census of 82. Findings: Review of Resident #1's electronic clinical record revealed and admission date of 06/03/2024 with diagnoses that included in part atrial fibrillation, vascular dementia, and anxiety disorder. Review of Resident #1's December 2024 MAR (Medication Administration Record) revealed the resident received Eliquis (an anticoagulant) and Trazodone (an antidepressant). Further review of the December 2024 MAR failed to reveal Resident #1 received any antibiotics. Review of the Resident #1's quarterly MDS (Minimum Data Set) dated 12/17/2024 revealed under Section N-Medications, the resident was not indicated for the use of an anticoagulant or for the use of an antidepressant. Further review of Section N-medications revealed the resident was indicated for antibiotic use. On 02/12/2025 at 9:00 AM, a concurrent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the residents received all care and treatment in accordance with professional standards of practice as evidenced by nurses failing to complete neurological checks on a resident with an unwitnessed fall for 2 (Resident #1 and Resident #3) out of 3 (Resident #1, Resident #2, Resident #3) residents reviewed for accident/hazards. Findings: Review of the facility policy titled, Neurologic Assessment, with an approved date of 12/2024 read in part: 1. Neurological assessments will be completed b. following an unwitnessed fall . 3. Neurological assessments (neuro checks) will be done every 15 minutes for the first hour, then every 30 minutes times 2, every hour times 6, every 4 hours times 4, every 8 hours times 6 for a total of 72 hours. a. if the schedule should be interrupted due to transfer to hospital, the schedule will be resumed upon return from the hospital. Resident #1 Review of the Resident #1's incident report dated 01/14/2025 at 9:50 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-11 · tag F0849 — pattern
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Hospice agency provided services based on the agreement and facility policy to meet professional standards for 1(Resident #1) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents by failing to collaborate with the hospice agency to ensure the hospice nurse's visit notes were up-to-date in the resident's hospice binder. Findings: A review of Resident #1's Hospice binder revealed the last hospice nurse visit notes were on 09/27/2024. On 12/11/2024, a review of Hospice services agreement made and entered into on 07/27/2023 by Hospice agency and the facility indicated . 5.1 Compilation of records. 5.1.1 Preparation. Facility and hospice each shall prepare and maintain complete and detailed clinical records concerning each Residential Hospice Patient receiving facility services and hospice services under the agreement in accordance with prudent record-keeping procedures .Each clinical record shall completely, promptly and accurately document all services provided. On 12/11/2024, a review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and facility's policy and procedure review, the facility failed to ensure S4LPN (Licensed Practical Nurse) notified the physician and/or charge nurse when a resident had a significant change in condition for 1 (#3) resident out of 7 (#1, #2, #3, #4, #5, #6, and #7) sampled residents. Findings: On 10/15/2024, a review of the facility's policy titled, Catheter Care, Urinary with a last reviewed date of 07/2024, read in part, . Input/Output: 1. Observe the resident's urine output for noticeable increased or decreases. If the output decreases significantly . report it to the medical practitioner or charge nurse . Review of Resident #3's record revealed he was admitted to the facility on [DATE] with diagnoses that included in part, Retention of Urine, Benign Prostatic Hyperplasia, and Parkinsonism. Review of Resident #3's most recent Quarterly Minimum Data Set (MDS) dated [DATE], revealed the resident's Brief Interview for Mental Status (BIMS) score was 7, indicating his cognition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to protect the resident's right to be free from physical abuse for 1 (#2) out of 4 (#2, #4, #6, #7) residents investigated for abuse. The facility failed to protect Resident #2 from physical abuse by Resident #7. The deficient practice had to potential to affect a total census of 78. Findings: On 10/15/2024, a review of the facility's policy titled Abuse and Neglect-Clinical Protocol, with a review date of 01/2024, defined abuse as; resident to resident abuse includes the term 'willful'. The word willful means that the individual's action was deliberate (not inadvertent or accidental). Resident #2 Review of the Clinical Record revealed Resident #2 was admitted to the facility on [DATE] with diagnoses, which included Alzheimer's disease, Major Depressive Disorder, and Mood Affective Disorder. Review of the Quarterly MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 08/22/2024 revealed Resident #2 had a BIMS (Brief Interview of Mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure that services were provided as outlined in the comprehensive plan of care for 1 (#3) out of 7 (#1, #2, #3, #4, #5, #6, and #7) sampled resident as evidence by failing to: 1. foley catheter urinary output was monitored and recorded every shift, and 2. side effects of anticoagulants were monitored and recorded. Findings: On 10/15/2024, a review of the facility's policy titled, Catheter Care, Urinary with a last reviewed date of 07/2024, read in part, . Input/Output: . 2. Maintain an accurate record of the resident's daily output every shift . Review of Resident #3's record revealed he was admitted to the facility on [DATE] with diagnoses that included in part, Retention of Urine, Benign Prostatic Hyperplasia, and Heart Failure. Review of Resident #3's most recent Quarterly Minimum Data Set (MDS) dated [DATE], revealed the resident's Brief Interview for Mental Status (BIMS) score was 7, indicating his cognition was severely impaired. Section N:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-05 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, observations and record review, the facility failed to ensure there was enough dietary staff to provide residents' meals within 45 minutes of the facility's scheduled meal times for 84 residents who consumed meals from the kitchen. Findings: A review of the facility's policy on 09/05/2024, titled, Dining Service Meal Times, with no reviewed date, read in part, procedure: .3. Dining service times are planned in accordance with resident preferences and staffing available at scheduled meal times. 4. Meals and snacks will be served at the following times: Breakfast 7:30 a.m., Lunch 12:00 p.m., Afternoon snack 2:00 p.m., Supper 5:30 p.m., HS (nightly) snack 6:00 p.m. On 09/03/2024 at 8:35 a.m., an interview was conducted with S9CNA. She reported the meals were not always served at the same time each day and meal service was often late. S9CNA could not say what time the breakfast meal was usually served as the time always varied. On 09/03/2024 at 8:40 a.m., an observation of the facility main dining room was done. There were 3 (#2, #R4, #R5) residents in the dining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-05 · tag F0806 — failed to honor food preferences — widespread
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record reviews, and interviews, the facility failed to ensure residents received diets and preferences as described on diet cards were followed for 5 (#R1, #R2, #R3, #R4, and #R5) of 20 (#1, #2, #3, #R1, #R2, #R3, #R5, #R6, #R7, #R8, #R9, #R10, #R11, #R12, #R13, #R14, #R15, #R16, #R17 and #R18) of 20 (#1, #2, #3, #R1, #R2, #R3, #R5, #R6, #R7, #R8, #R9, #R10, #R11, #R12, #R13, #R14, #R15, #R16, #R17 and #R18) residents reviewed for nutrition. This failure had the potential to contribute to an unpleasant dining experience, decreased intake, altered nutritional needs, and weight loss for the 84 residents who received meals from the kitchen. Findings: On 09/03/2024 at 11:07 a.m., an interview was conducted with Resident #R1. She stated she was supposed to get a banana and yogurt every day and had not been getting them for some time. She stated the 2 weeks ago they were only served a small portion of fish and a few fries with nothing else to go with it. She stated they had only got water on meal trays for a couple of weeks. On 09/03/2024 at 12:09 p.m., an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-05 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #R6 admitted to the facility on [DATE]. Further review of his admission orders, revealed an order for Weight every day shift every Tue (Tuesday) for monitoring for 4 weeks. There was no documentation any weights were obtained until 09/05/2024. Resident #R7 admitted to the facility on [DATE]. Further review of his admission orders, revealed an order for Weight every day shift every Tue for monitoring for 4 weeks. There was no documentation ordered weekly weight were obtained for weeks 2, 3, 4. Resident #R8 admitted to the facility on [DATE]. Further review of his admission orders, revealed an order for Weight every day shift every Tue for monitoring for 4 weeks. There was no documentation ordered weekly weights were obtained for week 2. Resident #R9 admitted to the facility on [DATE]. Further review of her admission orders, revealed an order for Weight every day shift every Tue for monitoring for 4 weeks. There was no documentation ordered weekly weights were obtained for weeks 3 and 4. Resident #R10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-05 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure residents maintained acceptable parameters of nutrition for 2 (#3 and #R18) of 20 (#1, #2, #3, #R1, #R2, #R3, #R5, #R6, #R7, #R8, #R9, #R10, #R11, #R12, #R13, #R14, #R15, #R16, #R17 and #R18) residents reviewed for nutrition The facility failed to ensure: 1.Resident's #3 was assessed for weight changes and intervene to prevent severe weight loss; and 2.The registered dietician's recommendations were implemented for Resident #R18. Findings: 1. Review of facility's policy on 09/05/2024 titled, Weight Assessment and Intervention, with a reviewed date of 01/2017, revealed in part: 1. The nursing staff will measure resident weights on admission, and weekly for four weeks thereafter. If no weight concerns are noted at this point, weights will be measured monthly. 2. Weights will be recorded in the individual's medical record. 3. The threshold for significant unplanned and undesired weight loss will be based on the following criteria [where…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-10 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to protect the resident's rights to be free from neglect by failing to ensure the availability of supplies in sufficient number the residents required necessary to provide care to residents as evidenced by: 1. Failing to provide appropriate sized incontinence briefs to 74 incontinent residents; and 2. Failing to provide a sufficient number of clean linens, when the facility was observed not having an adequate amount of clean towels and washcloths available. This had the potential to affect the census of 89. Findings: On 06/10/2024 at 9:30 a.m., an observation was made of S6CNA (Certified Nursing Assistant) assembling 4 incontinence briefs together. S6CNA stated the facility ran out of the size 2XL (extra-large) and 3XL incontinence briefs. S6CNA stated she was assembling the incontinence briefs together because she was told to get creative because the appropriate size briefs were not available. On 06/10/2024 between 1:00 p.m. and 1:25 p.m., an observation of the facility's supply closets for incontinence…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interviews, the facility failed to follow the physician's orders for 1 (#3) resident out of 5 (#1, #2, #3, #4, #5) residents sampled, as evidence by failing to follow orders for obtaining an x-ray timely causing a delay in care for the resident. Findings: Review of Resident #3's Electronic Medical Record (EMR) revealed she was admitted to the facility on [DATE]. The resident had diagnoses which included, but were not limited to Fracture of Unspecified part of Neck of Right Femur, subsequent encounter for Closed Fracture with routine healing and Encounter for other Orthopedic Aftercare. Review of Resident #3's physician's orders revealed the following orders for x-rays: An order date of 05/24/2024 at 1:44 p.m. that read, X-ray left femur. An order date of 05/28/2024 at 7:55 a.m. that read, X-ray left leg. An order date of 05/28/2024 at 8:15 a.m. that read, X-ray left hip, femur, knee, tib (tibia), fib (fibula), ankle, foot. An order date of 05/31/2024 at 2:02 p.m. that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-24 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, and interview, the facility failed to store food in accordance with professional standards for food service, and ensure sanitary conditions were maintained in the kitchen as evidenced by: 1. a thick layer of debris and food residue on the deep fryer cooking oil collection area; 2. expired foods from the kitchen refrigerator, freezer, and dry storage area; and 3. sticky residue with food debris on the cart used to bring food items from one part of the kitchen to another. This deficient practice had the potential to affect the 72 residents who consumed food from the kitchen. Findings: On 04/22/2024 at 8:30 a.m., a tour of the facility's kitchen was conducted with S1DietarySup (Dietary Supervisor), who stated that she was responsible for the day to day management of the kitchen. On 04/22/2024 at 8:35 a.m., an observation of the deep fryer was conducted with S1DietarySup that revealed the cooking oil collection area had a thick layer of debris and a large piece of fried food material. S1DietarySup stated the deep fryer was last used on 04/21/2024 and confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-24 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations and interviews, the facility was not administered in a manner that enabled it to use its resources effectively to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The facility's administration failed to implement the facility's Enhanced Barrier Precautions (EBP) policy for residents with infection or colonization with a multi-drug resistant organisms (MDRO) or for any resident who has a chronic wound and/or indwelling medical device. The deficient practice was observed for 8 (#17, #24, #30, #35, #48, #68, #75, #232) out of 14 residents who met criteria for Enhanced Barrier Precautions. Findings: Cross reference findings to F880. A review of the facility's policy titled Infection Prevention and Control Manual - Enhanced Barrier Precautions written on 08/21/2023 revealed in part . Enhanced Barrier Precautions are an infection control intervention designed to reduce transmission of multi-drug resistant organisms (MDRO) in nursing homes. Enhanced Barrier Precautions involve gown and glove use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-24 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #35 During an interview and observation with S6LPN (Licensed Practical Nurse) on 04/23/2024 at 1:02 p.m., she confirmed that Resident #35 had PEG (Percutaneous Endoscopic Gastrostomy) tubes. S6LPN acknowledged that a PEG tube was considered an indwelling medical device inserted into the stomach through a surgical wound in the abdomen and this could make someone with a PEG susceptible to infection. S6LPN was questioned regarding any awareness of Enhanced Barrier Precautions. S6LPN admitted she was not familiar with what it entailed or any of the requirements. S6LPN verified there was no signage on the door or near the entrance to the rooms of Resident #35 or Resident #68, announcing and explaining the need for Enhanced Barrier Precautions. S6LPN confirmed there was no PPE (Personal Protective Equipment) readily available near the entrance to Resident #35 or #68's room. S6LPN also verified there was no red biohazard waste receptacle in Resident #35 or #68's room, for disposal of PPE after use. S6LPN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-24 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents' assessment accurately reflected the status of 1 (#61) out of a total of 33 sampled residents, by failing to ensure MDS (Minimum Data Set) assessment was coded correctly for antidepressant use. Findings Review of Resident # 61's Electronic Health Record revealed he was admitted to the facility on [DATE] with diagnoses that included, but were not limited to, Emphysema, Diabetes Mellitus II, and Legal Blindness. Review of Resident # 61's Annual MDS assessment with an ARD (Assessment Reference Date) of 02/14/2024 revealed in Section N - High-Risk Drug Classes Antidepressant was coded 1, indicating the resident was taking an antidepressant. Review of Resident # 61's February 2024 Physician Orders revealed no orders for use of antidepressants. On 04/24/2024 at 10:15 a.m., an interview and review of Resident #61's Electronic Health Record was conducted with S4MDS nurse. She confirmed the resident was not prescribed an antidepressant. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-24 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to refer a resident with a newly diagnosed mental disorder to the appropriate state-designated authority for Level II PASARR (Preadmission Screening and Resident Review) evaluation and determination for 1 (#55) of 4 (#6, #13, #55, #68) residents investigated for PASARR in a final sample of 74 residents. Findings: A review of Resident #55's record revealed an admission date of 01/14/2024. Further review revealed he was diagnosed with Delusional Disorder on 01/19/2024. Further review of Resident #55's record revealed a Level 1 PASARR (Preadmission Screening and Resident Review) dated 11/28/2023. No PASARR Level II was noted in Resident #55's record. On 04/24/2024 at 3:58 p.m., an interview was conducted with S3ADON (Assistant Director of Nursing). S3ADON confirmed Resident #55 received a qualifying diagnosis of Delusional Disorder after his admission date. She confirmed the facility had not resubmitted for a Level II PASARR review and was unaware that this was required.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to implement a comprehensive person-centered care plan that included monitoring for adverse reactions for antibiotic use for 1 (#10) out of 33 sampled residents. Findings: A review of Resident #10's electronic health record revealed she admitted to the facility on [DATE] with diagnoses that included but were not limited to Cerebral Infarction. Other diagnoses included Retention of Urine and Urinary Tract Infection (UTI). A review of Resident #10's physician orders revealed an order dated 04/17/2024 for Bactrim DS Oral Tablet 800-160 milligram (mg) give 1 tablet by mouth two times a day for UTI (Urinary Tract Infection) for 10 days. A further review of Resident #10's physician orders failed to reveal an order to monitor for adverse reactions of antibiotic use. A review of Resident #10's care plan revealed the following in part .The resident is on Antibiotic therapy Bactrim DS po (oral) until 04/27/2024. Interventions included in part .Any antibiotic may…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-09 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to provide quarterly statements of personal funds for 1 (Resident #7) of 1 resident investigated for personal funds. The deficient practice had the potential to affect a census of 80 residents. Findings: Review of Resident #7's electronic health record revealed that she was admitted to the facility on [DATE] with diagnoses that included Chronic Obstructive Pulmonary Disease, Chronic Respiratory Failure with Hypoxia, and Unspecified Diastolic Congestive Heart Failure. Review of Resident #7's MDS (Minimum Data Set) with an ARD (Assessment Review Date) of 01/16/2024 Section C (Cognitive Patterns) revealed she had a BIMS (Brief Interview for Mental Status) of 15, indicating she was cognitively intact. On 4/04/2024 at 3:23 p.m., an interview was conducted with Resident #7. She stated that the facility was in charge of her funds and that she had not been given a statement in over 2 years. She stated that she would like to know what was in her account. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-09 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record reviews, the facility failed to develop a resident centered comprehensive care plan for 3 (#2, #4, #7) out of a finalized sample of 7 residents as evidenced by: 1. Failing to identify and plan for Resident #2's diagnosis of Sexual Dysfunction, 2. Failing to follow physician's orders to increase Resident #4's medication, 3. Failing to identify and plan for Resident #7's BIPAP (Bi-level Positive Airway Pressure) machine, 4. Failing to follow physician's orders to apply creams, change oxygen tubing, and clean oxygen concentrator filter for Resident #7. This deficient practice had the potential to affect a total census of 80 residents. Findings: 1. Resident #2 A record review of Resident #2's EHR (Electronic Health Record) revealed he was admitted to the facility on [DATE] with diagnoses in part: Vascular Dementia, Aphasia, Mood Disorder, Sexual Dysfunction, and Disorder of Adult Personality and Behavior. A review of Resident #2's care plan revealed the facility failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews the facility failed to properly store respiratory equipment for 1 resident (#7) out of 1 resident (#7) investigated for respiratory care. Findings: Review of Resident #7's electronic health record revealed that she was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, Chronic Obstructive Pulmonary Disease, Chronic Respiratory Failure with Hypoxia, and Unspecified Diastolic Congestive Heart Failure. Review of Resident #7's MDS (Minimum Data Set) with an ARD (Assessment Review Date) of 01/16/2024 Section C (Cognitive Patterns) revealed she had a BIMS (Brief Interview for Mental Status) of 15, indicating she was cognitively intact. Further review of this MDS Section O, (Special Treatments, Procedures and Programs) revealed she was coded for Non-Invasive Mechanical Ventilator. Review of Resident #7's physician's orders revealed in part, BiPAP (Bi-level positive airway pressure) on for sleep at bedtime. Levalbuterol HCL (Hydrochloride)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to obtain routine medication as ordered by the physician to meet the needs of 1 (#3) out of 3 (#1, #2, #3) sampled residents. Findings: Resident #3 was admitted to the facility on [DATE] at 6:30 p.m. with diagnoses that included in part, Encephalopathy, Type 2 Diabetes Mellitus, Hypertensive Heart Disease with Heart Failure, Nonalcoholic Steatohepatitis, Low Back Pain, and Fibromyalgia. On 03/25/2024, a review of Resident #3's admitting Physician Orders revealed the following orders: 03/01/2024 Atorvastatin 40 milligrams (mg) -Give by mouth one time a day 03/01/2024 Carboxymethylcellulose sodium ophthalmic Gel 1% - Instill 1 drop in both eyes every 4 hours as needed for pain 03/02/2024 Furosemide 20 mg -Give 20 mg one time a day 03/02/2024 Insulin Glargine -Inject 28 units subcutaneously two times a day 03/02/2024 Insulin Lispro -Inject 5 units subcutaneously three times a day 03/01/2024 Lactulose - Give 40 milliliters (ml) by mouth three times a day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-26 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure residents are free significant medication errors for 1 (#3) out of 3 (#1, #2, #3) sampled residents. Findings: Resident #3 was admitted to the facility on [DATE] at 6:30 p.m. with diagnoses that included in part, Encephalopathy, Type 2 Diabetes Mellitus, Hypertensive Heart Disease with Heart Failure, Nonalcoholic Steatohepatitis, Low Back Pain, and Fibromyalgia. On 03/25/2024, a review of Resident #3's admitting Physician Orders revealed the following orders: 03/01/2024 Atorvastatin 40 milligrams (mg) -Give by mouth one time a day 03/01/2024 Carboxymethylcellulose sodium ophthalmic Gel 1% - Instill 1 drop in both eyes every 4 hours as needed for pain 03/02/2024 Furosemide 20 mg -Give 20 mg one time a day 03/02/2024 Insulin Glargine -Inject 28 units subcutaneously two times a day 03/02/2024 Insulin Lispro -Inject 5 units subcutaneously three times a day 03/01/2024 Lactulose - Give 40 milliliters (ml) by mouth three times a day 03/02/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-30 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the State Long Term Care Ombudsman of facility-initiated transfers for 1 (Resident #1) out of 3 (#1, #2, #3) sampled residents. The deficient practice has the potential to affect a census of 61. Findings: On 01/30/2024, a request was made for the facility's policy for Ombudsman notifications of hospital transfers. No policy was provided by the time of exit. Review of Resident #1's medical record revealed that the resident was admitted to the facility on [DATE] with diagnoses that read in part; Interstitial Pulmonary Disease, Unspecified Dementia, and Parkinsonism. Review of Resident #1's nurses' notes revealed on 12/31/2023 at 14:42 (2:24 p.m.), the resident was sent to the hospital and returned on 12/31/2023 at 19:56 (7:56 p.m.). Review of the Emergency Transfer Log for December 2023 revealed no documented evidence that Resident #1's transfer to the hospital on [DATE] was not identified on the log. On 01/29/2024 at 3:45 p.m., an interview was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record reviews, the facility failed to implement a residents' plan of care by failing to provide documented evidence that monitoring of behaviors and adverse reactions was conducted for 2 (#1 and #3) out of 3 (#1, #2, #3) residents who received an antipsychotic and/or antidepressant medications. Findings: Resident #1 Review of Resident #1's medical record revealed that the resident was admitted to the facility on [DATE] with diagnoses that read in part; Interstitial Pulmonary Disease, Unspecified Dementia, and Parkinsonism. Review of Resident #1's physician's orders dated 01/01/2024 - 01/31/2024 revealed an order for Seroquel (an antipsychotic medication) 25mg (milligram) by mouth two times a day. Review of Resident #1's care plan revealed, in part, to include the following: The resident is at risk for adverse reactions r/t (related to) antipsychotic medication .Monitor for possible signs and symptoms of adverse drug reactions. Further review of the care plan revealed, in part, The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interview, the facility failed to ensure quality of care in accordance with professional standards of practice for 1 (#1) of 3 (#1, #2, #3) sampled residents for unwitnessed falls. This was evidenced when 72 hours of neuro-checks were not complete after an unwitnessed fall and hit their head. Findings: A review of the facility's policy titled, Neurological Assessment read in part: 1. Neurological assessments will be completed .b. following an unwitnessed fall c. Following a fall or other accident/injury involving head trauma. 3. Neurological assessments (neuro checks) will be done every 15 minutes for the first hour, then every 30 minutes x2, every hour x6, every 4 hours x4, every 8 hours x6 for a total of 72 hours. A. if the schedule should be interrupted due to transfer to hospital, the schedule will be resumed upon return from the hospital. Review of Resident #1's medical record revealed that the resident was admitted to the facility on [DATE] with diagnoses that read in part;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-28 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the provider failed to ensure nursing personnel and/or other direct care personnel followed physician's orders for 3 (#1, #2, and #3) of 3 sampled residents. The facility census was 64. Findings Resident #1 Review of resident #1's medical records revealed she was admitted to the facility on [DATE] with diagnoses including Psychotic Disturbance, Mood Disturbance, Anxiety Disorder, Essential Hypertension, Hyperlipidemia, Essential Tremor, Major Depressive Disorder, Dysphagia, Drug Induced Subacute Dyskinesia, Non-Rheumatic Aortic Valve Stenosis, Personal History of TIA (Transient Ischemic Attack) and Cerebral Infarction without Residual Deficits, and Presence of a Cardiac Pacemaker. Review of current physician's orders for Resident #1 indicated a start date of 08/13/2023 for Resident #1 was to have barrier cream applied to her sacral/coccyx area every shift. Review of Resident #1's December 2023 TAR (Treatment Administration Record) indicated that barrier cream was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-25 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to assess 1 (#1) out of 1 (#1) residents for self-administration of medication by the Interdisciplinary Team (IDT) to determine that this practice is clinically appropriate in a sample of 3 (#1, #2, #3) residents. Findings: A review of Resident #1's clinical record revealed that he was admitted to the facility on [DATE] with diagnoses that included in part: Chronic Obstructive Pulmonary Disease (COPD), Chronic Respiratory failure with Hypoxia, Hypertensive Heart Disease, Heart Failure, Dependence on Supplemental Oxygen, Tobacco use, and Peripheral Vascular Disease (PVD). A review of Resident #1's Minimum Data Set (MDS) Annual assessment with an Assessment Reference Date (ARD) of 07/27/2023 revealed that he had a Brief Interview for mental status (BIMS) score of 15 which indicated resident was cognitively intact. A review of Resident #1's care plan included: Resident #1 wishes to self- administer nebulizer treatments. Interventions included the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-25 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, record review and interviews, the facility failed to ensure nursing staff provided Basic Life Support (BLS), including notifying Emergency Medical Services (EMS) of a resident that was unresponsive with full code status according to the policy and procedure for 1 (#1) of 3 (#1, #2, #3) sampled residents. Findings: A review of the policy titled Emergency Procedure - Cardiopulmonary Resuscitation revealed the following in part: 7) The goal of early delivery of CPR is to try to maintain life until the emergency medical response team arrives to deliver Advanced Life Support (ALS). Staff will call 911 when CPR is initiated. Begin CPR if the adult victim is unresponsive and not breathing normally without assessing the victim's pulse. Following initial assessment, begin CPR with chest compressions rather than opening the airway and delivering rescue breathing. Provide ventilations with a compression-ventilation ratio of 30:2. A review of Resident #1's electronic medical record revealed that he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-25 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, record review, and interviews, the facility's staff failed to assess and monitor a resident who had a significant change of respiratory status for 1(#1) of 3 (#1, #2, #3) residents sampled. Findings: A review of the policy titled Significant Condition Change and Notification included the following in part: To ensure that the resident's family and medical practitioner are notified of resident changes that included sudden onset of shortness of breath, significant change in/or unstable vital signs. The medical practitioner will be contacted immediately for any emergencies. Each attempt will be charted as to the time the call was made, who was spoken to, and what information was given to the medical practitioner. Charting will include an assessment of the resident's current status as it relates to the change in condition. Charting will be done each shift for 72 hours for residents with a change of condition. A review of Resident #1's electronic medical record revealed that he was admitted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-25 · tag F0940 — failed to train staff — isolated
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to maintain documented evidence of an effective training program for all new and existing staff. This deficient practice was identified for 2 (S4RN (Registered Nurse), S5CNA (Certified Nursing Assistant)) of 5 (S4RN, S5CNA, S6CNA, S7RN) personnel records review for training requirements. Findings: Review of S4RN's personnel record revealed a hire date of 09/16/2021. Further review of S4RN's personnel record revealed no documented evidence S4RN received training related to the following topics: communication, infection prevention and behavioral health. Review of S5CNA's personnel record revealed a hire date of 12/07/2021. Further review of S5CNA's personnel record revealed no documented evidence S5CNA received training related to the following topics: communication, infection prevention and control and behavioral health. During an interview with S6HR on 09/21/2023 at 1:00 p.m., she reported she had provided all the personnel files for requested staff and their training documentation. She state ifd the training documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$66,934 in federal fines across 2 penalties.

  • $9,110 — penalty dated 2026-03-24
  • $57,824 — penalty dated 2024-03-26

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
GERIATRICS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST25%since 05/01/1999
BROOKS, KILEYIndividualCORPORATE DIRECTORsince 09/28/2022
TUTERA, JOSEPHIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 05/01/1999

CMS files one row per role, so the 4 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.6M
Net patient revenuemost recent cost report
+2.4%
Operating marginrevenue minus expenses
$804K
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 55%Medicare 9%Other / private 36%

This home reported $804K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$286per resident / day
operating cost
$8,707per month
≈ monthly operating cost
$293per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.

Typical monthly cost in Louisiana
$7,604/mo
Nursing home (semi-private)
$8,076/mo
Nursing home (private)
$5,163/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195431. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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