Presentation Rehab And Skilled Care Center
10 Bellamy Street, Boston, MA 02135 · Non profit - Corporation · 122 certified beds · (617) 947-3568 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- a high payroll-based staffing rating (5/5)
- lower-than-typical staff turnover (25% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- it has 2 actual-harm citations
- a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $56,940 in federal fines (most recent 2025-04-28)
- its payroll-based staffing score sits well above its independent inspection score
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.7% | 16.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.4% | 5.1% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.5% | 1.8% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 15.5% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.9% | 0.1% | 0.1% | worse |
| Long-stay residents with falls causing major injury | 1.7% | 3.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 12.3% | 15.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 19.3% | 19.5% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 92.6% | 94.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.0% | 4.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 24.8% | 21.2% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.8% | 21.4% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.0% | 1.4% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 68.2% | 77.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 30.9% | 25.7% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 16.4% | 11.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.54 | 1.88 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.69 | 1.50 | 1.80 | typical |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
35.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 111 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 41.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 53 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 33% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 35.6%CMS range 27.2–44.4 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 6.8–13.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 41.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 34.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 35.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.1%CMS range 5.5–12.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.10 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 122 beds and averages 112.4 residents a day — about 92% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.41 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.82 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.55 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.80 hrs/resident/day on weekends vs 4.65 on weekdays — 18% thinner on weekends. RN hours go from 0.97 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 25% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
35 citations, most serious first. The 12 most serious are shown; the remaining 23 are one tap away and print in full.
- Actual harm · G2025-04-28 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure timely and accurate physician notification of a significant decline in status for one Resident (#109) out of a total sample of 27 residents. Specifically, for Resident #109, the facility failed to notify the physician or nurse practitioner when his/her respiratory status declined, resulting in the facility initiating a code blue (emergency response) and the Resident expired. Findings Include: Review of the facility policy titled Physician Notification, undated, included the following but not limited to: -Upon identification of a resident who has clinical changes, change in condition, or abnormal lab values, a licensed nurse will perform appropriate clinical observations and data collection and report to the physician as indicated. Purpose -To communicate a change in residents condition to physician and initiate interventions as needed/observed. Procedure -A. Upon identification of a change in condition, the Guidelines for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #109 was admitted to the facility in [DATE] with diagnoses that including acute chronic obstructive pulmonary disease (COPD) with acute exacerbation, respiratory failure with hypoxia (low oxygen level), shortness of breath, acute respiratory infection, parkinsonism, unspecified asthma, dysphagia, and personal history of pulmonary embolism. Review of the most recent Minimum Data Set (MDS) assessment, dated [DATE], indicated that Resident #109 was cognitively intact as evidenced by a Brief Interview for Mental Status (BIMS) score of 13 out of 15, and required assistance with activities of daily living. Review of Resident #109's MOLST (Medical Orders for Life Sustaining Treatment) indicated Resident #109 was a DNR (Do Not Resuscitate), DNI (Do not intubate), but wished to be transferred to the hospital in a medical emergency. Review of Resident #109's progress notes since his/her readmission to the facility on [DATE] indicated he/she had been experiencing an increase in shortness of breath, decline of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and observation, the facility failed to follow the plan of care for the use of a hand splint for one Resident (Resident #10), of 25 sampled residents.Findings include:Resident #10 was admitted to the facility in March 2022 and has active diagnoses which include Parkinson's disease (a progressive neurological disorder that primarily affects movement and is characterized by the degeneration of nerve cells in the brain leading to disturbed motor and non-motor functions) and dementia.Review of Resident #10's most recent Minimum Data Set (MDS) assessment, dated 12/9/25, indicated a Brief Interview for Mental Status Exam score of 12 out of 15, signifying moderately impaired cognitive skills. Resident #10 had no impairments in upper extremities and was able to feed self with some assistance. The Resident was dependent on staff for all other activities of daily living.Review of Resident #10's Physician's Order, dated 2/24/23, indicated Left upper extremity resting hand splint to be worn daily for 4-5 hours daily as tolerated. On with A.M. care off in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0840 — isolatedEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to arrange for an appointment for one Resident (#38), out of a total of 25 sampled residents. Specifically, the facility failed to reschedule a cancelled Ear, Nose and Throat (ENT) specialist appointment for Resident #38.Findings include: Resident #38 was admitted to the facility in May 2025 with diagnoses including chronic diastolic congestive heart failure, major depressive disorder, and type two diabetes. Review of the Minimum Data Set (MDS) assessment, dated 12/10/25, indicated Resident #38 was cognitively intact as evidenced by a score of 15 out of 15 on the Brief Interview for Mental Status (BIMS) exam. During an interview on 3/10/26 at 8:24 A.M., Resident #38 reported that he/she had asked for an ENT appointment to be rescheduled a couple months ago due to the snow. Resident #38 said that Unit Manager #1 said that she would reschedule it but hasn't. Review of Resident #38's clinical record indicated: Nurse Progress Note dated 1/28/26: Resident refused to go to ENT appointment this AM and requested it be rescheduled for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and observation, the facility failed to accurately document the use of a hand splint during the survey period for one Resident (Resident #10), of 25 sampled residents. Findings include:Resident #10 was admitted to the facility in March 2022 and has active diagnoses which include Parkinson's disease (a progressive neurological disorder that primarily affects movement and is characterized by the degeneration of nerve cells in the brain leading to disturbed motor and non-motor functions) and dementia.Review of Resident #10's most recent Minimum Data Set (MDS) assessment dated [DATE] indicated a Brief Interview for Mental Status Exam score of 12, signifying moderately impaired cognitive skills. Resident #10 had no impairments in upper extremities and was able to feed self with some assistance. The Resident was dependent on staff for all other activities of daily living.Review of Resident #10's Physician's Order, dated 2/24/23, indicated Left upper extremity resting hand splint to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-28 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to provide a dignified dining experience for the residents on one of two floors (second floor). Specifically, the facility failed to ensure staff did not refer to residents by the level of assistance they required, and to serve all residents seated at the same table at the same time. Findings Include: Review of the facility policy titled, Dignity, revised June 2022, indicated the following: - Each resident shall be cared for in a manner that promotes and enhances his or herself well-being, level of satisfaction with life, and feelings of self-worth and self-esteem. - Staff strive to treat residents with dignity and respect. - Staff speak respectfully to residents, including addressing the resident by his or her name of choice and not labeling or referring to the resident by his or her room number, diagnosis, or care needs. On 4/24/25 the surveyor made the following observations during breakfast on the second floor: - A staff member loudly expressed we have some feeders, the statement could be heard by the surveyor on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-28 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that concerns expressed by the Resident Council Group had sufficient follow-up to respond to and effectively resolve concerns or prevent recurrence. Findings include: The facility reported they do not have a Resident Council policy and follow state guidelines. Review of the policy titled, Grievance/Concerns Program, dated as revised 3/1/22, indicated the following: - It is the policy of this facility to support employee, resident and family advocacy efforts. All employees, residents and family members (or responsible parties) have a right to voice grievances and recommendations for change. Grievances will be documented and responded to in an orderly and timely manner. A. When a resident, visitor or employee has a concern, they may fill out a complaint/grievance form. The forms are located by the entry ways or lobbies and on nursing units. They may also make their complaint in person to the Administrator. The form may be given to the receptionist to forward to the appropriate Grievance Officer (Director of Social…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-28 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interviews, the facility failed to serve food that was palatable, and at a safe and appetizing temperature, on two of two floors. Findings include: During the initial tour of the facility on 4/23/25 the surveyors met with residents; ten residents voiced dissatisfaction with the temperature and/or taste of the food served at the facility. Review of the resident council minutes, dated 2/13/25, indicated the residents asked for trays to be passed out faster so that food could remain warm when they received their meals. During the resident group meeting on 4/23/25 at 11:00 A.M. the surveyors met with residents and the following complaints were made by seven residents: - The food was cold. - Chicken and fish were too hard/overcooked. - The alternative meal was overcooked. - The food was overcooked. - Eggs were always overcooked. On 4/25/25 at 8:10 A.M., the surveyor observed that there were two pans of scrambled eggs on the steam table in the main kitchen. Staff removed one of the pans and did not replace it, leaving a large hole for steam/heat to escape from and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-28 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview the facility failed to ensure one Resident (#39) out of a total sample of 27 residents did not self-administer medication without an assessment or care plan. Findings include: Review of the facility policy titled Self-Administration of Medications dated February 2021, indicated residents have the right to self-administer medications if the interdisciplinary team has determined that it is clinically appropriate and safe for the resident to do so. The policy indicated the resident's ability will be assessed and documented in the medical record and care plan. Resident #39 was admitted to the facility in May 2023 and has diagnoses which include cerebral vascular accident and paralysis. Review of Resident #39's Minimum Data Set assessment dated [DATE] indicated a score of 15, signifying intact cognition. The Resident required set-up assistance for eating and oral hygiene and was totally dependent on staff for all other activities of daily living. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-28 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to implement written policies and procedures for the investigation of allegations of abuse, protection of residents during investigations, reporting of allegations and investigative findings, and taking corrective actions to protect other residents from potential abuse for two Residents, (#16 and #67), out of a total sample of 27 residents. Specifically: 1. For Resident #16, the facility failed to initiate their abuse policy after allegations of abuse were reported on grievance forms dated 6/17/24 and 7/23/24. 2. For Resident #67, the facility failed to initiate their abuse policy after allegations of abuse were reported on a grievance form dated 2/5/25. Findings include: Review of the facility policy titled Abuse Prevention Program dated March 2022, indicated but was not limited to the following: - All employees are responsible for identifying and reporting immediately to their supervisors or any witnessed abuse or allegation of abuse they are told about by residents, families, visitors, or other staff. - Upon receiving an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to report an allegation of abuse to the State Agency for two Residents (#16 and #67) out of a total sample of 27 residents. Specifically, 1. For Resident #16, the facility failed to report an allegation of abuse to the State Agency after allegations of abuse were reported on grievance forms dated 6/17/24 and 7/23/24. 2. For Resident #67, the facility failed to report an allegation of abuse to the State Agency after allegations of abuse were reported on a grievance form dated 2/5/25. Findings include: Review of the facility policy titled Abuse Prevention Program dated March 2022, indicated but was not limited to the following: - It is the policy of this center to assure an environment free of abuse, neglect, mistreatment and misappropriation of resident property. - Upon receiving an allegation of abuse supervisors will take necessary steps to protect all residents and then immediately notify the Director of Nursing who will notify the Administrator. Appropriate agencies are notified per regulation guidelines. - A thorough…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-28 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to investigate allegations of abuse for two Residents (#16 and #67) out of a total sample of 27 residents. Specifically, 1. For Resident #16, the facility failed to implement their abuse policy and conduct investigations after allegations of abuse were reported on grievance forms dated 6/17/24 and 7/23/24. 2. For Resident #67, the facility failed to implement their abuse policy and conduct an investigation after allegations of abuse were reported on a grievance form dated 2/5/25. Findings include: Review of the facility policy titled Abuse Prevention Program dated March 2022, indicated but was not limited to the following: - It is the policy of this center to assure an environment free of abuse, neglect, mistreatment and misappropriation of resident property. - The center Administrator and/or Director of Nurses will be the Abuse Prevention Coordinator. - Upon receiving an allegation of abuse supervisors will take necessary steps to protect all residents and then immediately notify the Director of Nursing who will notify the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 23 citations
- Potential for harm · D2025-04-28 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews and interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment for one Resident (#78) out of a total sample of 27 residents. Specifically, the facility failed to ensure that the MDS assessment for Resident #78 coded for a significant change when the Resident signed onto hospice. Findings include: Resident #78 was admitted to the facility in June 2024 with diagnoses including malignant neoplasm of colon and failure to thrive. Review of Resident #78's most recent Brief Interview for Mental Status (BIMS) score dated 3/19/25, indicated the Resident scored 9 out of 15 indicating moderate cognitive impairment. Review of the most recent Minimum Data Set (MDS) assessment, dated 9/18/24, indicated Resident #78 was receiving hospice care but failed to indicate Resident #78 had a significant change completed upon being signed onto hospice. Review of Resident #78's current physician orders indicated the following: - Hospice services initiated 7/12/24. During an interview on 4/28/25 8:49 A.M., the MDS Nurse said the MDS should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to implement the care plan of one Resident (#74), out of a total sample of 27 residents. Specifically, the facility failed to ensure alarms and floor mats were in place as per the care plan. Findings include: Review of facility policy titled 'Care Plans, Comprehensive Person-Centered' dated 6/6/22, indicated, but was not limited to, the following: - A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. Resident #74 was admitted to the facility in April 2025 with diagnoses including repeated falls, mild cognitive impairment and cognitive communication deficit. Review of the Minimum Data Set (MDS) assessment dated [DATE], indicated the Resident scored a 3 out of a total possible 15 on the Brief Interview for Mental Status (BIMS) exam indicating severely impaired cognition. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3a. Resident #16 was admitted to the facility in June 2024 with diagnoses including unspecified dementia, dysphagia, adjustment disorder with mixed anxiety and depressed mood, weakness and difficulty walking. Review of the most recent Minimum Data Set (MDS) assessment, dated 3/12/25, indicated that Resident #16 had moderate cognitive impairment as evidenced by a Brief Interview for Mental Status score of 10 out of 15. The MDS further indicated Resident #16 was dependent on staff for functional tasks and was at risk of developing pressure ulcers/injuries and required a pressure reducing device for bed and chair. Review of Resident #16's physician order dated 3/24/25 indicated: Air mattress to prevent pressure injuries. Every shift for Pressure sore prevention. Review of Resident #16's care plan dated 6/7/24 indicated he/she had an ADL Self Care Performance Deficit r/t (related to) dementia, impaired mobility, and weakness. Interventions included: I have an air mattress. Date Initiated: 03/24/2025 Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to provide assistance with Activities of Daily Living (ADLS) for one Resident (#67) out of a total of 27 residents. Specifically, the facility failed to ensure that the Resident was offered and/or provided showers. Findings include: Review of the facility policy titled Activities of Daily Living (ADLs), Supporting, last revised March 2018 indicated the following: - Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLS). - Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene. - 2. Appropriate care and services will be provided for residents who are unable to carry out ADLs independently, with the consent of the residents and in accordance with the plan of care, including appropriate support and assistance with: a. Hygiene (bathing, dressing, grooming, and oral care). Resident #67 was admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-28 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to provide the necessary behavioral health care and services to attain or maintain the highest practicable mental, and psychosocial well-being for one Resident (#54) out of a total sample of 27 residents. Specifically, the facility failed to ensure recommendations from behavioral health services were relayed to the physician and implemented for Resident #54. Findings include: Review of facility policy titled 'Behavioral Health Services' dated February 2019, indicated the following but not limited to: - Behavioral health services are provided to residents as needed as part of the interdisciplinary person-centered approach to care. Resident #54 was admitted to the facility in April 2024 with diagnoses including adjustment disorder with depressed mood. Review of Resident #54's Minimum Data Set (MDS) assessment dated [DATE] indicated the Resident scored a 12 out of possible 15 on the Brief Interview for Mental Status (BIMS) indicating that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-28 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure a current hospice plan of care was present in the medical record and coordinated with facility staff for one Resident (#78) out of a total sample of 27 residents. Resident #78 was admitted to the facility in June 2024 with diagnoses including malignant neoplasm of colon and failure to thrive. Review of Resident #78's Minimum Data Set (MDS) assessment, dated 9/18/24, indicated the Resident scored a 9 out of possible 15 on the Brief Interview for Mental Status exam, indicating he/she had moderate cognitive impairment. The MDS further indicated that the Resident was receiving hospice services. Review of Resident #78's medical record indicated the following: - A physician's order dated 7/12/24, [facility's contracted] Hospice. - A facility care plan: I have a terminal prognosis related to Colon Cancer, dated 6/13/24. Review of the medical record failed to indicate the hospice agency's plan of care was available to the staff at the facility. During an interview on 4/28/25 at 9:46 A.M., Unit Manager #2 said when a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-23 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to meet professional standards of quality for four Residents (#3, #62, #312 and #314), out of a total sample of 35 residents. Specifically, the facility failed to: 1.) For Resident #3, the facility failed to obtain weekly weights as ordered by a physician. 2.) For Resident #62, the facility failed to obtain and document pre and post dialysis weights per the physician orders. 3.) For Resident #312, the facility failed to obtain daily weights as ordered by the physician. 4.) Resident #314 the facility failed to change daily dressing as ordered by the physician. Findings include: 1. For Resident #3, the facility failed to obtain weekly weights as ordered by a physician. Resident #3 was admitted in December 2001 with diagnoses including dementia and unspecified severe protein-calorie malnutrition. Review of the Minimum Data Set (MDS), dated [DATE], indicated that Resident #3 scored a 7 out of a possible 15 on the Brief Interview for Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, policy review and record review, the facility failed to maintain a safe environment for three Residents (#82, #23, and #90) out of 35 total sampled residents. Specifically: 1. For Resident #82, the facility failed to implement the physician's order for bed alarm and floor mat. 2. For Resident #23, the facility failed to ensure nurse staff maintained 1:1 supervision in accordance with plan of care. 3. For Resident #90, the facility failed to implement the physician's order for floor mat. Findings include: Review of the facility policy titled Fall Prevention and Management, dated 9/1/2017, indicated, but was not limited to: -Prevention strategies to be implemented are listed on the plan of care. 1.) Resident #82 was admitted to the facility in February 2023 with diagnoses including dementia and epilepsy (a seizure disorder). Review of the most recent Minimum Data Set (MDS) assessment, dated 5/8/24, indicated that Resident #82 had severe cognitive impairment as evidenced by a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-23 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and policy review the facility failed to ensure staff stored drugs and biologicals in accordance with State and Federal laws. Specifically, the facility failed to: 1. Ensure inhalers and medications with shortened expiration dates are dated once opened 2. Ensure orally administered medications are kept separate from externally used medications and treatments such as suppositories, ointments, creams, vaginal products, etc. 3.Ensure medication storage areas are kept clean, well-lit, and free of clutter and extreme temperatures and humidity. 4.Ensure only medications of residents residing in the facility were stored in the medication cart. Findings include: Review of the facility policy, titled 'Medication Storage in The Facility', dated 9/1/2013, indicated the following but not limited to: -Medications and biologicals are stored safely, securely, and properly, following manufacturer's recommendations or those of the supplier. - Only licensed nurses, pharmacy personnel, and those lawfully authorized to administer medications (such as medication aides)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-23 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to properly store food items and properly follow sanitation and food handling practices to prevent the risk of foodborne illness in accordance with professional standards for food service safety. Findings include: Review of the facility policy titled, Food Receiving and Storage, dated November 2022, indicated the following: -refrigerated foods are labeled, dated and monitored so they are used in the appropriate time frame. Review of the facility policy titled, Food Preparation and Service, dated November 2022, indicated the following: -food preparation staff adhere to proper hygiene and sanitary practices to prevent the spread of foodborne illnesses. -Bare hand contact with food is prohibited. Gloves are worn when handling food directly and changed between tasks. Disposable gloves are single use items and are discarded after each use. The following observations were made in the kitchen refrigerators on 5/21/24 at 7:00 A.M.: -A bowl of cut up melon not dated or labeled. -A container of ground turkey dated 5/16/24. -A takeout…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-23 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to ensure accurate medical records for three Residents (#3, #106 and #82) out of a total sample of 35 residents. Specifically, 1) for Resident #3 the facility failed to complete accurate skin assessments, 2) for Resident #106 the facility failed to maintain accurate medical records. 3) For Resident #82, the facility failed to accurately document the functioning of a bed alarm and presence of a floor mat 4.) For Resident #88, the facility failed to accurately document the flow rate of oxygen. Findings include: Resident #3 was admitted to the facility in December 2001 with diagnoses including dementia. Review of Resident #3's most recent Minimum Data Set (MDS) dated [DATE], indicated the Resident had a Brief Interview for Mental Status (BIMS) score of 7 out of a possible 15, which indicated he/she had severe cognitive impairment. The MDS also indicated Resident #3 was dependent on staff for all functional tasks. Review of Resident #3's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-23 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and policy review, the facility failed to ensure staff followed standards and transmission-based precautions to prevent the spread of infection. Specifically: 1.) The facility failed to ensure staff wore precaution gowns when required while providing care to residents with contact precautions and enhanced barrier precautions in place on one of four nursing units. 2.) The facility failed to ensure the nurse cleaned the top of an insulin vial prior to drawing up insulin. Findings include: 1.) Review of the facility policy title 'Isolation - Categories of Transmission-Based Precautions', revised September 2022, indicated, but was not limited to: -Transmission-based precautions are additional measures that protect staff, visitors and other residents from becoming infected. These measures are determined by the specific pathogen and how it is spread from person to person. -When a resident is placed on transmission-based precautions, appropriate notification is placed on the room entrance door and on the front of the chart so that personnel and visitors…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, policy review, record review and interviews, the facility failed to provide a dignified existence for one Resident (#31) out of a total sample of 35 residents. Findings include: Review of the facility policy titled, Dignity, dated June 2022, indicated the following: -each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being, level of satisfaction with life, and feelings of self-worth and self-esteem. -staff strive to treat residents with dignity and respect. -demeaning practices and standards of care that compromise dignity are prohibited. Staff are expected to promote dignity and assist residents; For example: promptly responding to a resident's request for toileting assistance. Resident #31 was admitted to the facility in August 2016 with diagnoses including dementia. Review of Resident #31's most recent Minimum Data Set (MDS), dated [DATE], indicated the Resident had a Brief Interview for Mental Status (BIMS) of 9 out of a possible 15, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, policy review and interviews, the facility failed to keep one Resident (#64) free from verbal abuse out of a total sample of 35 residents. Findings include: Review of the facility policy titled, Abuse Prevention Program 2022, last revised November 2022, indicated the following: -Verbal abuse: the use of oral, written or gestured language that willfully includes disparaging and derogatory terms to residents or their families, or within their distance, regardless of their age, ability to comprehend, or disability. Verbal abuse includes but is not limited to threats of harm and/or making statements to frighten a resident. Resident #64 was admitted to the facility in December 2023 with diagnoses including anxiety. Review of Resident most recent Minimum Data Set (MDS), dated [DATE], indicated the Resident had a Brief Interview for Mental Status (BIMS) score of 13 out of a possible 15, which indicated he/she is cognitively intact. On 5/22/24 at 9:15 A.M., the Admissions Director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to implement the plan of care to ensure foot protection booties were in place for two Residents (#1 and #3) out of a total sample of 35 residents. Findings include: 1. Resident #1 was admitted to the facility in December 2021 with diagnoses including traumatic brain injury and hemiplegia. Review of Resident #1's most recent Minimum Data Set (MDS), dated [DATE], indicated the Resident was unable to complete the Brief Interview for Mental Status (BIMS) exam and the staff did not assess his/her cognitive level. The MDS also indicated Resident #1 was dependent on staff for all bed mobility/repositioning tasks. On 5/21/24 at 7:57 A.M., Resident #1 was observed lying in bed. Both of his/her feet were directly on the bed. Two heel protection booties were observed on the dresser across from the Resident's bed. On 5/22/24 at 6:39 A.M., Resident #1 was observed lying in bed. Both of his/her feet were directly on the bed. Two heel protection booties…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, policy review, and record review, the facility failed to provide the necessary activities of daily living (ADLs) for one Resident (#63) out of 35 total sampled residents. Specifically, the facility failed to provide the needed supervision and assistance with eating. Findings include: Review of the facility policy titled Activities of Daily Living (ADLs), Supporting, revised March 2018, indicated: -Appropriate care and services will be provided for residents who are unable to carry out ADLs independently, with the consent of the resident and in accordance with the plan of care, including appropriate support and assistance with dining (meals and snacks). Resident #63 was admitted to the facility in July 2023 with diagnoses including dysphagia (difficulty swallowing and left sided hemiparesis (weakness) following a stroke. Review of the most recent Minimum Data Set (MDS) assessment, dated 4/10/24, indicated that Resident #63 was unable to complete the Brief Interview for Mental Status (BIMS) and had a staff assessment that indicated the Resident had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, policy review and interviews, the facility failed to provide an activity program for two Residents (#1 and #69) out of a total sample of 35 residents. Findings include: Review of the facility policy titled, Activity Programs, dated June 2018, indicated the following: -activity programs are designed to meet the interest and of and support the physical, mental and psychosocial well-being of each resident. -The activities program is provided to support the well-being of residents and to encourage both independents and community interaction. -Activities offered are based on the comprehensive resident centered assessment and the preferences of each resident. -the activities program is ongoing and includes facility organized group activities, independent individual activities and assisted individual activities. -Activities are considered any endeavor, other than routine ADLs, in which the resident participates, that is intended to enhance his or her sense of well-being and to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, policy review, and record review, the facility failed to provide appropriate treatment and services related to hearing for one Resident (#88) out of a total of 35 sampled residents. Specifically, the facility failed to assist Resident #88 in maintaining hearing abilities and making an appointment to replace a lost and/or broken hearing aid. Findings include: Review of the facility policy titled Hearing Impaired Resident, Care of, revised February 2018, indicated: -Staff will assist hearing impaired residents to maintain effective communication with clinicians, caregivers, other residents, and visitors. -Staff will assist the resident (or representative) with locating available resources, scheduling appointments and arranging transportation to obtain needed services. -Staff will help residents who have lost or damaged hearing devices in obtaining services to replace devices. -When interacting with the hearing impaired or deaf resident, staff will: evaluate and address avoidable obstacles to effective communication. Resident #88 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to follow a physician's order for air mattress settings for pressure ulcer prevention for 2 Residents (#91 and #102), out of a total sample of 35 residents. Findings include: Review of the facility policy titled Support Surface Guidelines, revised September 2013, indicated the following: - Redistributing support surfaces are to promote comfort for all bed- or chairbound residents, prevent skin breakdown, promote circulation and provide pressure relief or reduction. - Support surfaces are modifiable. Individual resident needs differ. 1. Resident #91 was admitted in January 2022 with diagnoses including depression and pressure ulcers of the left and right heel. Review of the Minimum Data Set (MDS), dated [DATE], indicated that the Resident did not score on the Brief Interview for Mental Status (BIMS), but is severely cognitively impaired. Review of the MDS indicated that Resident #91 is dependent with all activities of daily living. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to implement interventions to prevent increased contractures for two Residents (#30 and #69) out of a total sample of 35 residents. Findings include: 1. Resident #30 was admitted to the facility in October 2014 with diagnoses including hemiplegia with hemiparesis after a stroke. Review of Resident #30's most recent Minimum Data Set (MDS), dated [DATE], indicated Resident #30 had a Brief Interview of Mental Status Exam score of 9 out of a possible 15, which indicated the Resident had moderate cognitive impairment. The MDS also indicated Resident #30 is dependent on staff for all functional tasks with the exception of eating. On 5/21/24 at 8:15 A.M., Resident #30 was observed lying in bed. The Resident was observed to have a left-hand contracture and was not observed to be wearing a splint. At this time, Resident #30 said he/she had not worn a splint in a long time. On 5/21/24 at 12:18 P.M., Resident #30 was observed lying in bed. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, policy review, and record review, the facility failed to provide respiratory care services in accordance with professional standards of practice one Resident (#88) out of a total sample of 35 residents. Specifically, the facility failed to follow Resident #88's physician's orders to implement the correct oxygen flow rate. Findings include: Review of the facility policy titled Oxygen Administration, revised October 2010, indicated: -Preparation: Verify that there is a physician's order for this procedure. Review the physician's order or facility protocol for oxygen administration. -Reporting: Notify the supervisor if the resident refuses to procedure. Resident #88 was admitted to the facility in October 2023 with diagnoses including chronic obstructive pulmonary disease (COPD) and emphysema, both which are common lung disease causing restricted airflow and breathing problems. Review of the most recent Minimum Data Set (MDS) assessment, dated 5/1/24, indicated that Resident #88 had moderate cognitive impairment as evidenced by a Brief Interview for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review the facility failed to provide the dietary preference for one Resident (#312) out of a total sample of 35 residents. Specifically, the facility failed to honor no pork products per resident preference. Findings include: Review of facility policy titled 'Resident Food Preference' revised July 2017 indicated the following but was not limited to: -Individual food preferences will be assessed upon admission and communicated to the interdisciplinary team. Modification to diet will only be ordered with the residents' or representative's consent. -Upon the resident's admission (or within 24 hours after his/her admission) the Dietician or nursing staff will identify a resident's food preferences. -When possible, staff will interview the residents directly to determine current food preferences based on history and life patterns related to food and mealtimes. Resident #312 was admitted to the facility in May 2024 with diagnoses including acute systolic congestive heart failure, fluid overload and chronic kidney disease stage four. Review of the Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, policy review and interviews the facility failed to ensure infection control standards of practice for the prevention of infections were implemented. Specifically, the facility failed to: 1.) Ensure housekeeping staff performed hand hygiene upon removal of gloves and followed manufactures guidelines for disinfectant contact time. 2.) Ensure a transmission based precaution sign was posted for one COVID-19 positive Resident (#1), out of a total sample of five Residents. Findings include: 1.) The facility failed to ensure housekeeping staff performed hand hygiene upon removal of gloves and followed manufactures guidelines for disinfectant contact time. Review of the facility policy titled, Cleaning and Disinfection of Environmental Surfaces, dated as revised August 2019, indicated environmental surfaces will be cleaned and disinfected according to current CDC recommendations for disinfection of healthcare facilities and the OSHA Bloodborne Pathogens Standard. 2. Non-critical surfaces will be disinfected with an EPA-registered intermediate or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$56,940 in federal fines across 1 penalty.
- $56,940 — penalty dated 2025-04-28
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ASCENTRIA CARE ALLIANCE INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 100% | since 01/01/2019 |
| BARTHOLOMEW, ALEXANDER | Individual | CORPORATE DIRECTOR | — | since 01/01/2024 |
| COWLAGI, ASHISH | Individual | CORPORATE DIRECTOR | — | since 01/01/2024 |
| GOODMAN, ROSS | Individual | CORPORATE DIRECTOR | — | since 01/01/2019 |
| MAYO, WILLIAM | Individual | CORPORATE DIRECTOR | — | since 01/02/2019 |
| ONEAL, GARY | Individual | CORPORATE DIRECTOR | — | since 01/01/2024 |
| ROBERTSON, KEITH | Individual | CORPORATE DIRECTOR | — | since 01/01/2024 |
| SOUSA, NICHOLAS | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2024 |
| BOVILL, ANGELA | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| BROWNE, TARA | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 01/01/2019 |
| HANSCOM, KRISTIN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/01/2023 |
| RUSSO, NICHOLAS | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2019 |
| MERCHANT, ASIF | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2024 |
| USECHEK, DAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/01/2024 |
CMS files one row per role, so the 27 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $819K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Massachusetts Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 225486. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.