Julian J Levitt Family Nursing Home
770 Converse Street, Longmeadow, MA 01106 · Non profit - Corporation · 200 certified beds · (413) 567-6211 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- it has 2 actual-harm citations
- a high number of inspection citations overall (21) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $11,468 in federal fines (most recent 2024-05-21)
- its facility-reported quality-measure score sits well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.2% | 16.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.4% | 5.1% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.1% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.5% | 1.8% | 2.0% | better |
| Long-stay residents with depressive symptoms | 14.3% | 15.5% | 6.5% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.4% | 3.4% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 9.6% | 15.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 12.8% | 19.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.8% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 16.3% | 21.2% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 16.1% | 21.4% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.5% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 96.8% | 77.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 24.8% | 25.7% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 7.7% | 11.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.29 | 1.88 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.49 | 1.50 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
58.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 507 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 57.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 228 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 59% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 58.5%CMS range 54.1–62.5 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 8.2–13.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 57.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 49.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 53.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.1% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 97.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.3%CMS range 3.6–7.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.85 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 200 beds and averages 182.6 residents a day — about 91% occupied, or roughly 17 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.94 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.48 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.61 hrs/resident/day on weekends vs 4.07 on weekdays — 11% thinner on weekends. RN hours go from 0.50 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 39% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
21 citations, most serious first. The 12 most serious are shown; the remaining 9 are one tap away and print in full.
- Actual harm · Gcited before2024-05-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed and interviews for one of three sampled residents (Resident #1), who's comprehensive care plan indicated he/she required assistance of two staff members for bed mobility, the Facility failed to ensure staff implemented and followed interventions in his/her care plan, when on 04/28/24 Certified Nurse Aide (CNA) #1 provided care to Resident #1, who was in bed, without another staff member present to assist her. CNA #1 rolled Resident #1 on his/her side, away from her, Resident #1 rolled off the bed, fell onto the floor, landing on his/her right side and immediately complained of pain. Resident #1 was transferred to the Hospital Emergency Department (ED) and diagnosed with acute non-displaced (stable) fractures of the right superior and inferior pubic rami (group of bones that make up the pelvis). Findings include: Review of the Facility's undated policy, titled Care Plans-Comprehensive, indicated residents will have a person-centered comprehensive care plan developed and implemented to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed and interviews for one of three sampled residents (Resident #1), who required assistance of two staff members for bed mobility, the Facility failed to ensure he/she was provided with the necessary level of staff assistance and required assistive device (bilateral side rails) to maintain his/her safety and prevent an incident/accident resulting in an injury, when on 04/28/24 during the provision of care, Certified Nurse Aide (CNA) #1, who had not gotten another staff member to assist her, put the side rails down, rolled Resident #1 on to his/her side in bed, Resident #1 rolled off the bed onto the floor, landing on his/her right side and immediately complained of pain. Resident #1 was transferred to the Hospital Emergency Department (ED) and diagnosed with acute non-displaced (stable) fractures of the right superior and inferior pubic rami (group of bones that make up the pelvis). Findings include: Review of the Facility's undated policy for Activities of Daily Living (ADL), indicated in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, and record reviews, the facility failed to implement a system of surveillance for infection tracking, placing residents at risk for inadequate infection monitoring and spread of infections. Specifically, the facility failed to: -Maintain an up-to-date infection line listing for tracking incidents of infection in the facility when the facility's Infection Prevention and Control Plan indicated an up-to-date infection line listing would be maintained. -Include required information on the infection line listing for infection monitoring and tracking. Findings include: Review of the facility's policy titled Infection Control Guidelines for all Nursing Procedures, dated February 2014, indicated the following: -The purpose was to provide guidelines for general infection control while caring for residents. -The Infection Control Nurse, interchangeable referred to as Infection Preventionist (IP), and/or the Director of Nursing (DON) are responsible for the Infection Control Program in the facility. Review of the facility's Infection Prevention and Control Plan, undated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-07 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record reviews, the facility failed to ensure personal care was provided with respect and dignity, in a manner to maintain and enhance quality of life for one Resident (#539) out of a total sample of 36 residents. Specifically, the facility failed to: -Ensure that Resident #539 was covered/clothed as requested by the Resident when during personal care, staff left the Resident exposed and uncovered in his/her bed, when the Resident required assistance from staff for personal care, resulting in the Resident feeling disrespected and dehumanized. -Ensure a timely response to Resident #539's undignified experience which increased the Resident's risk for further undignified experiences at the facility. Findings include: Resident #539 was admitted to the facility in April 2025 with diagnoses including Osteoarthritis of bilateral knees, muscle weakness, difficulty in walking, need for assistance with personal care, Osteoarthritis of the right shoulder, pain in right shoulder, and pain in right knee. Review of Resident #539's At Risk Care Plan initiated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-07 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interview, the facility failed to refer one Resident (#77) for a Preadmission Screening and Resident Review (PASRR- a federal and state-required process that is designed to, among other things, identify evidence of serious mental illness [SMI] and/or intellectual or developmental disabilities [ID/DD] in all individuals [regardless of source of payment] seeking admission to Medicaid-or Medicare-certified nursing facilities) Level II Evaluation (an evaluation conducted to determine if an individual with a newly evident or possible SMI, ID, or a related condition for Level II resident review upon a significant change in status assessment) out of a total sample of 36 residents. Specifically, for Resident #77, the facility failed to refer the Resident for a Level II PASRR Evaluation after receiving a new diagnosis of Psychosis. Findings include: Resident #77 was admitted to the facility in December 2017 with diagnoses including history of alcohol abuse and Depression. Review of the Diagnosis List indicated Resident #77 has the following current diagnoses in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews, the facility failed to ensure one Resident (#52) received treatment and care in accordance with professional standards of practice, out of total sample of 36 residents. Specifically, for Resident #52, the facility failed to follow-up with a recommendation made by the Ophthalmologist to increase the use of Refresh Optive Ophthalmic (a preservative-free eye drop designed to relieve dry eye symptoms) from two times per day to four times per day. Findings include: Resident #52 was admitted to the facility in September 2024 with diagnoses including Myasthenia Gravis and Dementia. Review of the Provider Encounter Progress Note, dated 1/9/25, indicated the following in part: -Patient had bilateral ectropion (condition in which your eyelid turns outward) with retracted lower lid history of recurrent conjunctivitis (eye infection) . Review of the Ophthalmologist Report of Consultation, dated 3/10/25, indicated the following: -Recommended to use Refresh Optive in both eyes four times a day -Consultant signature -Provider initials Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-07 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record reviews, the facility failed to provide treatment for hearing loss for one Resident (#121), out of a total sample of 36 residents. Specifically, the facility failed to ensure recommendations made from the Audiologist (professional that specializes in diagnosing, treating, and managing hearing loss and balance disorders) were implemented for Resident #121 in order to improve his/her hearing ability. Findings include: Resident #121 was admitted to the facility in October 2021 with diagnoses including need for assistance with personal care and hearing loss. Review of the Cognitive Impairment/Communication Care Plan initiated 5/10/22, indicated Resident #121: -had an alteration in communication due to difficulty hearing, and included the following interventions also initiated 5/10/22: >Audiology Consult as needed. >Use assistive hearing device as needed. >Utilize communication board/paper as needed. Review of the Request for Service Form, signed by Resident #121 on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-07 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on records review, and interviews, the facility failed to obtain laboratory services as ordered by the Physician for one Resident (#143) of five applicable residents, out of a total sample of 36 residents. Specifically, the facility failed to obtain laboratory services as ordered by the Physician, to check Resident #143's Keppra (Levetiracetam: medication used to manage seizures) level, placing the Resident at risk for inadequate medication monitoring and complications related to medication use. Findings include: Review of the facility's policy titled Lab and Diagnostic Test Results - Clinical Protocol, undated, indicated the following: -The physician will identify, and order diagnostic and lab testing based on diagnostic and monitoring needs. -The reason for getting a test often affects the urgency of acting upon the result. Resident #143 was admitted to the facility in May 2024 with diagnoses including Epilepsy. Review of Resident #143's Final Levetiracetam Level Result, drawn 2/27/25 with results obtained on 3/3/25, indicated the Resident's Levetiracetam level was 4.5 ug…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record reviews, the facility failed to maintain complete and accurate clinical records for three Residents (#155, #533, and #423) out of a total sample of 36 residents. Specifically, 1. For Resident #155, the facility failed to record the Resident's post void residual (PVR: amount of urine remaining in the bladder after one urinates) when PVRs were ordered to monitor the Resident's Kidney Disease, placing the Resident at risk for inadequate monitoring of his/her medical condition. 2.For Resident # 533, the facility failed to document the administration of a newly ordered dose of Lasix (diuretic medication that helps reduce fluid buildup in the body), when the Resident experienced symptoms of Congestive Heart Failure (CHF: type of heart failure that occurs when the heart cannot pump blood as well as it should), placing the Resident at risk for inadequate monitoring of his/her medical condition. 3. For Resident #423, the facility failed to document the administration of PRN (as needed)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who required the use of a Hoyer lift (mechanical mobility aid that supports a person's body weight to allow movement from one surface to another), the Facility failed to ensure his/her environment was as free of incidents/accidents as possible, when on 11/19/24, Certified Nurse Aide (CNA) #3 and CNA #4, who had set up and prepared him/her for transfer out of bed, did not properly set up (position of the legs/base) the Hoyer lift, as they transferred Resident #1 the lift started to tip over sideways, Resident #1 was lowered to the floor by staff during the incident, and the Hoyer lift completely tipped over landing on the floor next to the resident. Findings include: Review of the Battery Operated Patient Lift Owners manual (specific to the Hoyer lifts the Facility utilized), provided to the surveyor by the Facility, indicated the following instructions to transfer a person from bed: - Open the base (legs) and move the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-10 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on records reviewed and interviews, for two of three sampled residents (Resident #1 and Resident #2), who were severely cognitively impaired, the Facility failed to ensure Resident #1 and Resident #2's right to personal privacy was respected, when on 03/14/24, Certified Nurse Aide (CNA) #1 used her personal cell phone to participate in a non-work related, live video call, while providing care to Resident #1 and Resident #2, without the consent of the residents or their representatives. Findings include: Review of the Facility's Residents Rights Policy, undated, indicated the resident has a right to a dignified existence, self-determination, and communication with and access to persons and services inside and outside the facility. The Policy indicated that the Federal and State laws guarantee certain basic rights to all residents of the facility, these rights include the resident's right to privacy and confidentiality. The Policy indicated the Facility would make every effort to assist each resident in exercising his/her rights to assure that the resident is always treated with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-21 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure accurate medical records were maintained for five Residents (#21, #141, #78, and #262) out of a total sample of 35 residents. Specifically, the facility staff failed to: 1. For Resident #21, ensure Physician's orders accurately indicated the process for maintaining the Resident's enteral nutrition (a form of nutrition delivered into the digestive system as a liquid/ also referred to as tube feed) on dialysis (treatment used to treat end stage renal disease[ESRD]) days and the Resident's total amount of enteral nutrition formula consumed daily was documented each shift as ordered. 2. For Residents #141, #78, and #262, ensure the Residents Advanced Directives (wishes a person makes regarding end of life care) decisions made on their Massachusetts Medical Orders for Life Sustaining Treatment (MOLST- document that provides specific instruction on medical care one wishes to receive or not receive) was documented accurately throughout the medical record. Findings include: 1. For Resident #21 the facility failed to ensure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 9 citations
- Potential for harm · Ecited before2024-02-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 1b. On 2/14/24 at 12:15 P.M., during an observation on C2 Unit, the surveyor observed CNA #9 enter a resident room with an Isolation Precaution sign hung outside the door. CNA #9 entered the resident room without first donning any eye protection. The surveyor observed that CNA #9 was not wearing any eye protection when exiting the Isolation Precaution room at 12:20 P.M. During an interview at the time, CNA #9 said the resident in the isolation room was positive for COVID-19, and that he should have donned eye protection prior to entering the isolation room. During an interview on 2/14/24 at 2:10 P.M., UM #2 said when staff entered a room where a resident was under isolation precautions for COVID-19, the staff must first don a gown, an N-95 mask, gloves and eye protection. UM #2 further said that CNA #9 should have worn eye protection when he entered the isolation room. Based on observation, interview, record and policy review, the facility failed to ensure that staff adhered to infection control standards for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-21 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide care and services to accommodate the needs of one Resident (#128) out of a total sample of 35 residents. Specifically, for Resident #128 who was ordered for 15-minute safety checks, the facility staff failed to respond to a call light in a timely manner to provide assistance with repositioning, personal care and meal assistance. Findings include: Resident #128 was admitted to the facility in January 2024 with diagnoses including Dementia (a group of conditions characterized by impairment of at least two brain functions, such as memory and loss of judgment), Dysphagia (difficulty swallowing), Aphasia (inability to speak), fall with hip fracture, surgical wound infection with a wound vac (negative pressure wound therapy, a therapeutic technique using a suction pump, tubing, and a dressing to remove excess fluids and promote wound healing), and COVID-19. Review of the Minimum Data Set (MDS) assessment dated [DATE] indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-21 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, policy and record review, the facility failed to ensure that baseline care plans were developed for two Residents (#261 and #262) out of total sample of 35 residents. Specifically, the facility failed to: 1. For Resident #261, develop a baseline care plan relative to communication within 48-hours for Resident #261 who was nonverbal. 2. For Resident #262, develop a baseline care plan that included Physician orders for care and services relative to Oxygen (O2) use and laryngectomy care within 48-hours of admission. Findings include: Review of the facility policy titled Care Plans - Preliminary, undated, indicated the following: -A preliminary plan of care to meet the resident's immediate needs shall be developed for each resident within twenty-four (24) hours of an admission. -To assure that the resident's immediate care needs are met and maintained, a preliminary (interim) care plan will be developed within twenty-four (24) hours of the resident's admission. -The Interdisciplinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a plan of care was implemented for one Resident (#128) out of a total sample of 35 residents. Specifically, the facility staff failed to: 1. Conduct safety checks every 15 minutes, per Physician's order. 2. Assist the Resident with his/her breakfast meal per his/her plan of care. Findings include: Resident #128 was admitted to the facility in January 2024 with diagnoses including Dementia (a group of conditions characterized by impairment of at least two brain functions, such as memory and loss of judgment), Dysphagia (difficulty swallowing), Aphasia (inability to speak), fall with hip fracture, surgical wound infection with a wound vac (negative pressure wound therapy, a therapeutic technique using a suction pump, tubing, and a dressing to remove excess fluids and promote wound healing), and COVID-19. Review of the Minimum Data Set (MDS) assessment dated [DATE] indicated the Resident was severely cognitively impaired as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-21 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure an audiology (hearing services) appointment was arranged for one Resident (#123) out of a total sample of 35 residents. Specifically, the facility staff failed to ensure that Resident #123, who had diagnosed hearing loss was provided with audiology services as required. Findings include: Review of the facility policy titled Services Provided by Other Providers, undated, indicated the following: -Resident will be screened for services needed that are provided by other providers including podiatry, eye and dental services, podiatry, psychiatric services, and others. This is part of their rights living in the facility. [sic] -Audiology consult and services will be provided either in-house or out of the facility. -Documentation of services provided will be documented. [sic] Resident #123 was admitted to the facility in October 2021 with a diagnosis of hearing loss. Review of the Minimum Data Set (MDS) assessment dated [DATE], indicated the Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, policy review and interview, the facility failed to ensure that medications were appropriately secured on two Units (A1 and [NAME] 1) out of five units observed. Specifically, the facility staff failed to ensure that unattended medication storage carts were securely locked and not accessible to residents, staff and visitors. Findings include: Review of the facility policy titled Storage of Medication, undated, indicated: -The facility shall store all drugs and biologicals in a safe, secure and orderly manner. Review of the facility policy titled Administering Medication, undated, indicated the following: - During the administration of medications, the medication cart will be kept closed and locked when out of sight of the medication Nurse. On 2/20/24 at 3:22 P.M., the surveyor observed that medication cart #2 on the A1 Unit was left unattended and unlocked. The unattended, unlocked medication cart was located between rooms [ROOM NUMBERS] with the cart drawers facing the hallway making the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview and record review, the facility failed to ensure that its staff implemented the plan of care for one sampled Resident (#108), out of a total sample of 30 residents. Specifically, the facility staff failed to apply leg protectors for visible skin tears and bruises on Resident #108's lower extremities, putting him/ her at risk for further injury. Findings include: Resident #108 was admitted to the facility in October 2021. Review of the 8/2022 Physician's Orders, indicated an order, initiated 6/26/22, to apply leg protectors to the Resident's bilateral lower extremities, which were to be worn at all times and may be removed for care every shift. Review of the current Potential for Skin Breakdown Care plan indicated Resident #108 was at risk for potential skin breakdown and included the following intervention: -apply leg protectors to the resident's bilateral lower extremities. May remove for care and reapply (initiated 7/11/22). On the following dates and times: 8/10/22 at 10:52 A.M., 8/11/22 at 1:41 P.M., 8/12/22 at 8:30 A.M. and 12:01 P.M., and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-16 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to ensure the clinical record relative to advanced directives (written statement of a person's wishes for medical treatment if the person is unable to communicate them) was accurately completed by its staff for one sampled Resident (#60), out of a total sample of 30 residents. Findings include: Resident #60 was admitted to the facility in March 2022. Review of the clinical record indicated a Massachusetts Medical Orders for Life-Sustaining Treatment (MOLST) form, completed, and signed by the Resident's Representative on 3/16/22, which included the following advanced directives: -Do Not Resuscitate (DNR - do not provide cardiopulmonary treatment, for example chest compressions or cardiac drugs, if a person's heart stops beating) -Do Not Intubate and Ventilate (DNI - do not insert a breathing tube if a person's breathing is impaired) -Do Not Transfer to the Hospital (unless needed for comfort) Further review of the MOLST form did not indicate that the Resident's Representative made a decision about Non-Invasive Ventilation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-02-21 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that Minimum Data Set (MDS) Assessments were completed accurately for two Residents (#125 and #159) out of a total sample of 35 residents. Specifically, the facility staff failed to accurately reflect on the MDS Assessment: 1. For Resident #125, that the correct weight was entered on the Annual MDS. 2. For Resident #159, an accurate discharge status when completing an unplanned discharge MDS Assessment. Findings include: 1. Resident #125 was admitted to the facility in November 2022 with a diagnosis of Diabetes (chronic condition that affects the way the body processes blood sugar/glucose) and weight loss. Review of the Annual MDS assessment dated [DATE], Section K: Swallowing/Nutritional status documented the Resident's weight as 137 pounds. Further review of the resident's clinical record indicated a weight of 144 pounds documented on 10/23/23. During an interview on 2/20/24 at 3:05 P.M., the surveyor and the MDS Nurse reviewed Section K of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$11,468 in federal fines across 1 penalty.
- $11,468 — penalty dated 2024-05-21
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CHELSEA JEWISH LIFECARE — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 4.8 | -0.8 vs chain |
| Health inspection | 3 of 5 | 4.2 | -1.2 vs chain |
| Staffing | 3 of 5 | 4.0 | -1.0 vs chain |
| Quality measures | 5 of 5 | 5.0 | ≈ chain avg |
The other 4 homes this chain runs (chain average 4.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| JGS LIFECARE CORPORATION | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 100% | since 05/23/2025 |
| CHELSEA JEWISH LIFECARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 100% | since 03/09/2019 |
| M&T BANK | Organization | 5% OR GREATER MORTGAGE INTEREST; 5% OR GREATER SECURITY INTEREST | — | since 04/30/2025 |
| ALBERT, JANE | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 11/01/2023 |
| ANFANG, STUART | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/1999 |
| BERMAN, ADAM | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2018 |
| CARR, CHRISTOPHER | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2018 |
| CASARTELLO, CAROL | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2020 |
| D'AGOSTINO, RUDY | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2008 |
| DANE, STEVEN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2018 |
| DITUSA, JODI | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 11/01/2021 |
| FEINSTEIN, MICHELLE | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2015 |
| FINKEL, MARTHA | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2000 |
| GOLDSMITH, SUSAN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2013 |
| GREENBERG, PETER | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2017 |
| HALPERN, RICHARD | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/1982 |
| KLINE, SUSAN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/1980 |
| LAZARUS, GERALD | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2017 |
| MEGAS, SUSAN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 11/01/2024 |
| ROSENTHAL, JAMES | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2015 |
| WEBBER, MICHAEL | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 11/01/2023 |
| SANTERRE, JENNIFER | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2021 |
| BERMAN, BARRY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2018 |
| BRUDNICK, JEFFREY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 09/14/2018 |
| CARMEL, LAUREN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/22/2019 |
| CRESCENZO, DONNA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/13/2010 |
| FIEBELKORN, DOUGLAS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 09/14/2018 |
| FORMAGGIONI, ELIZABETH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/21/2022 |
| FORMAN, SHARON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 09/14/2018 |
| GREENSPAN, HOWARD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 09/14/2018 |
| JAGADEESAN, UDAYA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/01/2016 |
| JENKINS, BRIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/15/2020 |
| MACHIA, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/19/2020 |
| MILEWSKA, NANCY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/05/2018 |
| MORTENSEN, CAROL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/01/2023 |
| MULLEN, ELIZABETH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 09/14/2018 |
| RICHMAN, GILDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 09/14/2018 |
| TUROWSKY, NEESA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/04/2025 |
| WAGNER, STEPHEN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2025 |
| WALLACE, BRYON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/05/2023 |
| WEISS, JUDY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 09/14/2018 |
| WHITTEN, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/13/2018 |
CMS files one row per role, so the 85 rows in the source record cover these 42 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.3M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Massachusetts Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 225040. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.