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The Mansion at Brigham

77 High Street, Newburyport, MA 01950 · For profit - Limited Liability company · 64 certified beds · (978) 462-4221 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Sep 2023Behavioral-health or dementia-care citations — no harm found (F0740, F0758)2 immediate-jeopardy citations$152,988 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2023
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $152,988 in federal fines (most recent 2023-08-22)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
42 Pleasant St Unit 6A · (978) 255-4871 · Call to confirm hours
Pharmacy
13 Pond St · (978) 462-6539 · Call to confirm hours
Grocery
Affamata0.4 mi
50 Water St · (978) 462-7700 · Call to confirm hours
Park
School Street · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased24.8%16.4%15.4%worse
Long-stay residents who lose too much weight2.9%5.1%5.4%better
Long-stay residents with a catheter left in their bladder3.5%0.8%0.9%worse
Long-stay residents with a urinary tract infection2.6%1.8%2.0%worse
Long-stay residents with depressive symptoms0.0%15.5%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.7%3.4%3.3%worse
Long-stay residents whose ability to walk worsened25.0%15.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication26.8%19.5%18.9%worse
Long-stay residents given the seasonal flu vaccine87.2%94.8%95.3%typical
Long-stay residents with pressure ulcers5.2%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control27.8%21.2%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table22.1%21.4%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.9%1.4%1.4%worse
Short-stay residents given the seasonal flu vaccine30.8%77.7%79.4%worse
Short-stay residents rehospitalized after admission34.2%25.7%22.6%worse
Short-stay residents with an outpatient ER visit11.0%11.9%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.431.881.67worse
Long-stay outpatient ER visits per 1,000 resident days1.891.501.80typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 105 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.4%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
44.4%U.S. median 56.6%
Met the expected recovery
0.29U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.18hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 44.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 36 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 45% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.4%CMS range 45.2–64.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 6.8–13.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge44.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge47.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge38.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.9%CMS range 4.5–13.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.991.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.53
RN hours/ resident / day
0.82
LPN hours/ resident / day
2.17
Aide hours/ resident / day
3.52
Total nurse hours/ resident / day
0.29
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 64 beds and averages 43.1 residents a day — about 67% occupied, or roughly 21 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.52 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.17 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.27 hrs/resident/day on weekends vs 3.62 on weekdays — 10% thinner on weekends. RN hours go from 0.63 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2025-09-17)
35
at the previous standard inspection (2024-09-12)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

66 citations, most serious first. The 12 most serious are shown; the remaining 54 are one tap away and print in full.

  • Immediate jeopardy · J2023-09-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to protect one Resident (#53) from neglect when the Resident was reported to have a significant change in condition out of a total sample of 29 residents. Specifically, on [DATE] Nurse #1 failed to assess the medical emergency timely and call 911 immediately when the Resident was found to have chest pain, was unable to sit up, had significantly elevated blood pressure (194/100), a high pulse rate (119) and lost the ability to open his/her left eye. Furthermore, the Nurse failed to provide ongoing monitoring and assessment of the resident's condition. Resident #53 was transferred to the hospital and admitted to the intensive care unit over two hours after the change in condition was noted, where he/she died of septic shock and pneumonia. Findings include: Review of the facility policy titled Abuse Prohibition, dated 2022, indicated The facility prohibits the mistreatment, neglect, and abuse of residents/patients and misappropriation of resident/patient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2023-09-05 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure licensed nursing staff had the appropriate competencies and skill set to identify, assess, and respond to a significant change in condition, for one Resident (#53), out of a total sample of 29 Residents. Specifically, the facility failed to alert EMS of a significant change in condition for greater than two hours when Resident #53 was identified as complaining of chest pain, could not sit up independently, had elevated blood pressure (194/100), an elevated pulse (119) and the inability to open his/her left eye. When on [DATE] Resident #53 presented with a change in condition at approximately 6:40 P.M., with symptoms including chest pain, elevated blood pressure and pulse, weakness, and the inability to open his/her left eye. Nurse #1 failed to identify and respond timely to Resident #53 when informed of the change in condition by Certified Nursing Assistant (CNA) #7. Nurse #1 notified Nurse Practitioner #1 at approximately 8:47 P.M. about the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-17 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to electronically submit direct care staffing data to the Centers for Medicare and Medicaid Services (CMS) for the entire reporting period, Fiscal Year (FY) Quarter 2, 2025 (January 1 - March 31), in accordance with the schedule specified by CMS. Findings include: Review of the Payroll Based Journal (PBJ) Staffing Report, CASPER Report 1705D, FY Quarter 2 2025 (January 1 - March 31), indicated the facility triggered for:-Failed to Submit Data for the Quarter (No Data Submitted for Quarter)-One Star Staffing Rating (Staffing Rating Equals 1) During an interview on 9/16/25 at 8:55 A.M., the Director of Nurses said that while she is not responsible for the reporting of the PBJ data, she would expect the facility to submit it as required. During an interview on 9/16/25 at 9:02 A.M., The Regional Nurse Consultant said that she is aware of the PBJ reporting concerns and said that the expectation is that the data is submitted as required. During an interview on 9/16/24 at 10:30 A.M., the Director of Operations said that the PBJ…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to ensure an intervention used to prevent and manage a pressure ulcer was effectively implemented for one Resident (#8), out of a total sample of 14 residents. Specifically, the facility failed to identify, intervene and ensure proper function when Resident #8's air mattress alert feature was illuminated and flashing, indicating a potential problem with the air mattress function. Findings include: Review of the document titled [NAME] Relief, Alternating Pressure with Low Air Loss System, Operation Manual, not dated, included but not limited to the following: Indications, this alternating pressure system with low air loss is designed to treat and prevent wounds by facilitating blood circulation and decreasing pressure of each tissue's contact area. Features: Designed to aid in the prevention and treatment of Stage 1-IV pressure ulcers. Visual/audible low-pressure alert (a diagram of a triangle with an exclamation point), 12.0…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to ensure the environment remained free of accidents and hazards and was safe for all residents and, one Resident (#1), out of a total sample of 14 residents. Specifically, the facility failed to ensure:1. Safe practices in preparing food in the facility kitchen, which has the potential to affect all residents, when [NAME] #1 left a large double pot boiling over two gas burners, with the back burner spewing large flames shooting upwards and left unattended and,2. For Resident #1, the facility failed to implement interventions in the Resident's care plan to keep in supervised area, common areas for increased supervision when out of bed. Findings include: 1. Review of the facility's policy titled 'Safety', revised 9/2017 indicated, The kitchen and associated equipment will be properly maintained and that all Dining Services staff follow safe operating practices. On 9/15/25 at 6:48 A.M., in the facility kitchen, the surveyor observed a large rectangle hotel pan on the gas stove, covering the front and back gas…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-17 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interviews and test tray results, the facility failed to ensure food provided to the residents was prepared by methods that conserve palatability and are at appetizing temperatures on two of two units.Findings include:During the resident screening process on 9/15/25 beginning at 7:10 A.M., multiple residents on the first-floor unit expressed concerns regarding the meals to the surveyors, including not having enough food, running out of staples, the meals not being good and meals being cold. During the Resident Group attended by 17 residents, residents said the following: -A few participants said the facility runs out of inventory and staple foods like coffee, eggs butter, and bread. -One resident said they do not get their diet as ordered like heart healthy, and, -Many of the active participants had mixed reports about the food including no variety of food, the temperature of the hot food is not always hot, and a dislike of the food in general. As a result of the residents' reports about the meals on 9/16/25, the surveyors conducted test tray audits for the lunch…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to ensure standards of quality of care were provided for one Resident (#8), out of a total sample of 14 residents. Specifically, the facility failed to ensure Resident #8 was provided care and treatment for a skin tear on the back of his/her right hand. Findings include: Resident #8 was admitted to the facility in June 2020 and has diagnoses that include but are not limited to Alzheimer's disease, and pressure ulcer of the sacral (area at the base of the spine) region, stage 4. Review of the most recent Minimum Data Set (MDS), assessment dated [DATE], indicated Resident #8 scored zero out of 15 on the Brief Interview for Mantal Status exam, indicating he/she as having severe cognitive impairment. Further the MDS indicated Resident #8 was dependent on staff for all aspects of daily care. During an observation on 9/15/2025 at 7:50 A.M., Resident #8 was in his/her bed. Resident #8 did not respond to the surveyor's greeting and was unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure professional standards of practice for the care of a suprapubic urinary catheter (a tube placed through the suprapubic region into the bladder to drain urine) for one Resident (#35) out of a total sample of 14 residents. Specifically, the facility failed to ensure nursing changed Resident #35's catheter drainage bag (a collection pouch that connects to a urinary catheter to collect urine from the bladder) in accordance with physician's orders.Findings include: Resident #35 was admitted to the facility in March 2025 with diagnoses including neuromuscular dysfunction of the bladder. Review of the most recent Minimum Data Set (MDS) assessment, dated 6/26/25, indicated the Resident scored a 13 out of possible 15 on the Brief Interview for Mental Status, indicating he/she was cognitively intact. The MDS indicated Resident #35 had an indwelling catheter. On 9/15/25 at 8:38 A.M., during the initial screening, Resident #35 was observed lying in bed with a catheter drainage bag hanging on the bedframe. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to maintain acceptable parameters of nutritional status for one Resident (#33) out of a total sample of 14 residents. Specifically, the facility failed to obtain weekly weights to monitor the weight for Resident #33 as ordered by the physician resulting in the facility failing to identify a significant weight loss in a timely manner. Findings include: Review of the facility policy titled Weight Assessment and Intervention undated, indicated the following: -The nursing staff will measure resident's weights on admission, and weekly for two weeks thereafter. If no weight concerns are noted at this point, weights will be measured monthly thereafter. -Weights will be recorded in each unit's Weight Record chart or notebook and in the individual's medical record.-Any weight change 5% or more since the last weight assessment will be retaken the next day for confirmation. If the weight is verified, nursing will immediately notify the Dietitian in writing. Verbal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and records reviewed, the facility failed to complete annual Certified Nurse Aide (CNA) performance reviews for two out of two eligible sampled CNAs.Findings include: During review of three CNA employee records, the surveyor was unable to locate annual performance reviews for two out of two eligible CNAs. During an interview on 9/16/25 at 7:59 A.M., the Regional Human Resources (HR) Director (who said she is covering for this facility in the absence of an HR director) reviewed the employee files with the surveyor and said that CNAs should receive an annual performance review. On 9/16/25 at 8:25 A.M., she followed up with the surveyor and said that she could not locate any performance reviews and at this time feels that they had not been completed. During an interview on 9/16/25 at 8:55 A.M., the Director of Nursing said that she has only been in the facility for three months but that performance reviews should be completed annually. During an interview on 9/16/25 10:01 A.M., The Director of Operations said that the expectation in the facility is that annual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-17 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure a gap in the bed was filled to prevent possible entrapment for one Resident (#42) out of a total sample of 14 residents. Findings include:Review of facility policy titled Bed Safety, undated, indicated the following:-2. To try to prevent deaths/injuries from the beds and related equipment (including the frame, mattress, side rails, headboard, footboard, and bed accessories), the facility shall promote the following;b. Review that gaps within the bed system are within the dimensions established by the FDA. Resident #42 was admitted to the facility in July 2024 with diagnoses that included congestive heart failure and lower back pain. Review of Resident #42's most recent Minimum Data Set (MDS) Assessment, dated 9/3/25, indicated a Brief Interview for Mental Status (BIMS) score of 15 out of 15, indicating that the Resident's cognition is intact. The MDS further indicated that Resident #42's ability to roll from lying on back to left and right side and return to lying on back on the bed was dependent on staff. On 9/15/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-05 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who during the overnight shift on 10/04/24 into 10/05/24 was found sitting on the floor by Nurse #1 and CNA #1 after an unwitnessed fall, the Facility failed to ensure nursing reported the incident to the Physician, his/her Health Care Agent, Administrative staff and to the oncoming shift Nurse (Nurse #2) as required, and per Facility policy. Findings include: Review of the Facility's policy, titled Notification of Changes, dated 03/04/24, indicated the purpose of this Policy is to ensure the Facility promptly informs the resident's Physician; notifies, consistent with his or her authority, the resident's Representative when there is a change requiring notification. The Policy indicated circumstances requiring notification include accidents with potential to require Physician interventions. The Policy indicated additional considerations included that for competent individuals, the Facility must still contact the resident's Physician and notify resident's Representative. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 54 citations
  • Potential for harm · Dcited before2024-11-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who during the overnight shift (on 10/04/24 into 10/05/24) was found sitting on the floor by Nurse #1 and Certified Nurse Aide (CNA) #1 after an unwitnessed fall, the Facility failed to ensure he/she was provided with nursing care and treatment that met professional standards of quality care, when although Nurse #1 said she assessed Resident #1 prior to moving him/her off the floor, there was no documentation to support she adequately assessed Resident #1 after his/her fall for potential injury. The following day shift (7:00 A.M. to 3:00 P.M.) Resident #1 verbalized complaints of pain, reported he/she had fallen during the previous overnight shift, and was transferred to the Hospital Emergency Department (ED) for evaluation. Resident #1 was diagnosed with a T11 vertebral body acute fracture/edema (bottom part of the thoracic spine) and fractures of S3 and S4 fracture (a break in the sacrum, a triangular bone at the base of the spine, between the hips). Findings include: Standard Reference:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-09-12 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to annually conduct, review, and document a facility-wide assessment to determine what resources are necessary to care for its residents competently during both day-to-day operations and emergencies. Findings include: Review of the facility policy titled, Facility Assessment, dated as 3/4/24, indicated this facility conducts and documents a facility-wide assessment to determine what resources are necessary to care for our residents competently during both day-to-day operations (including nights and weekends) and emergencies. The purpose of this policy is to establish responsibilities and procedures for the facility assessment process. 4. The Administrator is responsible for ensuring the completion of the facility assessment and maintaining all documents that pertain to the assessment. The Administrator serves as the leader of the facility assessment process, or may designate someone to lead the process. 10. The facility assessment will be reviewed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-12 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure residents on two of two units experienced a homelike dining experience. Findings include: Review of the facility policy titled, Promoting/Maintaining Resident Dignity During Mealtimes, dated 3/4/24, indicated that it is the practice of this facility to treat each resident with respect and dignity and care for each resident in a manner and in an environment that maintains or enhances his or her quality of life, recognizing each resident's individuality and protecting the rights of each resident. On 9/10/24 between 8:00 A.M., to 9:00 A.M., the surveyors observed Residents on the first floor and second floor being served hot coffee in Styrofoam cups, hot cereal was served in in Styrofoam bowls, and plastic cutlery was utilized for residents. On 9/10/24 at 12:17 P.M., the surveyor observed on the first floor 6 of 6 residents being served their lunch meals on trays in the main dining room and 5 of 6 residents being served their lunch meals on trays with plastic cups and plastic cutlery in the secondary dining area on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-12 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure staff developed and implemented a comprehensive person-centered care plan for four Residents (#4, #23, #25 and #47), out of a total sample of 17 residents. Specifically: 1.) For Resident #4, the facility failed to implement a fall care plan intervention to keep a urinal within reach and failed to develop a fall care plan intervention for fall mats. 2.) For Resident #23, the facility failed to develop personalized mood, behavior, and substance abuse care plans. 3.) For Resident #25, the facility failed to develop a comprehensive care plan for dialysis and antidepressant medication. 4.) For Resident #47, the facility failed to develop a comprehensive care plan for post-traumatic stress disorder (PTSD) and the use of psychotropic medication. Findings include: Review of the facility policy titled Comprehensive Care Plans, dated 3/4/24, indicated: - It is the policy of the facility to develop and implement a comprehensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-12 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a plan of care for dialysis and failed to ensure staff implemented dialysis care and services consistent with professional standards of practice for one Resident (#25), out of 17 sampled residents. Specifically, the facility failed to provide ongoing communication between the nursing facility and dialysis facility. Findings include: Resident #25 was admitted to the facility in August 2024 with diagnoses including end stage kidney disease, pneumonia, and fracture. Review of the Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #25 scored an 11 out of 15 on the Brief Interview for Mental Status exam indicating moderately impaired cognition. Further review indicated Resident #25 required moderate assistance for most activities of daily living. Review of the physician's orders dated September 2024 failed to indicate a physician's order for hemodialysis. Review of the dialysis communication book indicated 3 undated Dialysis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-12 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to have sufficient nursing staff to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, the facility failed to meet the facility-determined minimum for certified nurse assistant (CNA) staff on the weekends. Findings Include: During the Resident Group interview on 9/10/24 at 1:00 P.M., the Resident Group expressed concern about certified nurse assistant (CNA) staffing. The Resident Group said they do not feel there is enough CNAs, and they often must wait too long for their call lights to be answered. On 9/11/24 at 1:50 P.M., the Chief Nursing Officer (CNO) said there was no facility assessment for the facility. The CNO gave the surveyor a list of current staffing needs for direct care staff. The CNO said this does not include any supervisors. The CNO said the following staffing was determined to be necessary based on the facility needs since at least April 1, 2024: *Nurses - 7-3: 2 - 3-11: 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-12 · tag F0740 — failed to provide behavioral / mental-health care — pattern
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to provide Substance Abuse Services for one Resident (#47) out of a sample of 17 Residents, and additionally failed to provide Substance Abuse Services for 6 additional Residents identified by the Social Worker. Findings include: A review of the facility policy titled 'Safety for Residents with Substance Abuse Disorder' with a revision date of 3/4/24 indicated the following: -It is the policy of this facility to create an environment that is free of accident hazards as possible, for residents with a history of substance use disorder. -Substance use disorder is defined as recurrent use of alcohol and/or drugs that causes clinically and functionally significant impairment, such as health problems, disability, and failure to meet major responsibilities at work, school, or home. 7. The facility will make an effort to prevent substance use which may include providing substance use treatment services, such as behavioral health services, medication-assisted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-12 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review and interview, the facility failed to ensure recommendations from the Monthly Medication Reviews (MMRs) conducted by the consultant pharmacist were addressed and acknowledged by the physician in a timely manner for two Residents (#33 and #47) out of a total sample of 17 residents. Findings Include: Review of the facility policy titled Documentation and Communication of Consultant Pharmacist Recommendations dated 10/1/19, indicated that comments and recommendations concerning medication therapy are communicated in a timely fashion. Further review indicated that in the event that a problem requiring the immediate attention of the prescriber, the responsible prescriber is contacted by the consultant pharmacist or the facility, and the prescriber response is documented on the consultant pharmacist review record or elsewhere is the medical record. 1.) Resident #33 was admitted to the facility in April 2023 with diagnoses including but not limited to dementia and anxiety. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review and interview, the facility failed to ensure nursing staff stored all drugs and biologicals in accordance with accepted professional standards of practice. Specifically, the facility failed to properly secure the medication room on two of two units. Findings include: Review of the facility policy titled Medication Storage, dated 3/4/24, indicated that all drugs and biological's will be stored in locked compartments (i.e. medication rooms). Further review of the policy indicated that only authorized personnel will have access to the keys to the locked compartments. On 9/10/24 at 8:33 A.M., the surveyor observed the medication room on the first floor open. The surveyor also observed that no staff were present within eyesight of the open medication room. On 9/11/24, at 7:51 A.M., the surveyor observed the medication room on the second floor open. The surveyor also observed that no staff were present within eyesight of the open medication room. During an interview on 9/11/24 at 8:11 A.M. Nurse #1 said she left the medication room open after she went…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-12 · tag F0770 — failed to provide lab services — pattern
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to ensure they provided laboratory services to meet the needs of its residents. Specifically, the facility failed to: 1.) Maintain a current Clinical Laboratory Improvement Amendment (CLIA) certificate appropriate for the level of testing performed within the facility, and 2.) For Resident #19 the facility failed to obtain an albumin level (a test that can help determine liver disease or kidney disease, or if the body is not absorbing enough protein). Findings include: 1.) On [DATE] at 8:30 A.M., during the entrance conference the surveyor requested the facility's CLIA certificate. Review of the facility policy titled, Laboratory Testing Waivers, dated [DATE], indicated the facility will ensure that laboratory services are provided to its residents in a manner that meets State and Federal regulations. 1. An application for a Clinical Laboratory Improvement Amendments (CLIA) will be made through the appropriate State agency for services that are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-12 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and facility assessment review, the facility failed to have sufficient number of staff to effectively carry out the function of food and nutrition services. Findings include: A review of the Facility assessment dated /completed on 9/12/24 indicated the following: -Dietary-270 hours. On 9/10/24 at 7:08 A.M., the surveyor observed [NAME] #1 in the kitchen preparing breakfast for the residents. During an interview on 9/10/24 at 7:10 A.M., [NAME] #1 said there should be at least three staff in the kitchen on each shift, he said he is trying to get a Dietary staff to come in and work with him. [NAME] #1 said they have not had a Food Service Director for a while, he said one was hired but she is still in orientation. On 9/11/24 at 7:32 A.M., the surveyor observed Dietary staff #1 and Dietary staff #3 in the kitchen preparing breakfast. During an interview on 9/11/24 at 7:35 A.M., Dietary staff #1 said they never have enough staff in the kitchen. She said they should at least have three staff on each shift. On 9/11/24 at 11:25 A.M., the surveyor observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-12 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and record review, the facility failed to ensure that staff accommodated food preferences for four Residents (#17, #14, #2, and #10), out of a total sample of 17 residents. Specifically, 1.) For Resident #17, the facility failed to honor the Resident's preferences and served the Resident foods that he/she disliked, including eggs. 2.) For Resident #14, the facility failed to honor the Resident's preferences and served the Resident foods that he/she disliked, including eggs. 3.) For Resident #2, the facility failed to honor the Resident's preferences and served the Resident foods that he/she disliked, including ham. 4.) For Resident #10, the facility failed to honor the Resident's preferences. Findings include: Review of the facility policy titled Menus and Adequate Nutrition, dated 3/4/24, indicated: - The purpose of this policy is to assure menus are developed and prepared to meet resident choices including their nutritional, religious, cultural, and ethnic needs, while using established guidelines. 4. Menus must reflect input from residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-12 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and review of the meal truck delivery schedule, the facility failed to offer a nourishing evening snack when there was greater than 14 hours between dinner and breakfast service. Findings include: Review of the facility policy titled, Frequency of Meals, dated 3/4/24, indicated the facility will ensure that each resident receives at least three meals daily without extensive time lapses. 1. The facility has scheduled three regular meal times, comparable to normal mealtimes in the community, per day and has scheduled three regular snack times. 3. There will be no more than 14 hours between an evening meal and breakfast the following day, unless a nourishing snack is served at bedtime; then, up to 16 hours may elapse between an evening meal and breakfast the following day if the resident council agrees to this meal time span. 5. Nutritious snacks and convenience foods (i.e., canned soups, peanut butter, crackers, cereal, and fruit) shall be available on the nursing units for those residents who request food outside scheduled meal and snack times. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and policy review, the facility failed to store food in accordance with professional standards for food service safety. Specifically, the facility failed to label and date food in the refrigerator, store food in the freezer with dates opened and expiration dates and failed to store food directly off the floor. Findings include: A review of the facility policy titled 'Storage' effective November 2013 indicated the following: -Policy-To store food in a safe manner. -Dry Storage 4. Store products on shelves no less than six inches from the floor. -Refrigerator Storage 1. Store perishable foods in the refrigerator. 6. Label products with delivery date indicating month and year the product was received. 8. Label all leftovers with recipe name and date (month, day, and year) of storage. -Freezer Storage 5. Label products with delivery date indicating month and year the product was received. On 9/10/24 at 7:20 A.M., the surveyor observed the following in the refrigerator in the kitchen: -Five heads of lettuce wrapped in plastic placed directly on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-12 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure they maintained complete and accurate medical records for four Residents (#22, #2, #28, and #23) out of a total sample of 17 residents. Specifically: 1.) For Resident #22, the facility failed to document weights in the Electronic Health Record (EHR). 2.) For Resident #2, the facility nurses documented a broken BiPAP was being used, when it was not. 3.) For Resident #28, the facility failed to document services provided each shift by the Certified Nurse Aide (CNA). 4.) For Resident #23, the facility failed to document weights in the medical record. Findings include: Review of the facility policy titled Documentation in Medical Record, undated, indicated: - Each resident's medical record shall contain an accurate representation of the actual experiences of the resident and include enough information to provide a picture of the resident's progress through complete, accurate, and timely documentation. - Licensed staff and interdisciplinary team…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and policy review, the facility failed to ensure residents were treated with dignity for one Resident (#28) out of a total sample of 17 residents. Specifically, for Resident #28, the facility failed to provide assistance with removal of unwanted chin hair. Findings include: Review of the facility policy titled Promoting/Maintaining Resident Dignity, dated 3/4/24, indicated that it is the practice of this facility to protect resident rights and treat each resident with respect and dignity as well as care for each resident in a manner and in an environment that maintains or enhances resident's quality of life by recognizing each resident's individuality. Further review of the policy indicated that residents are to be groomed and dressed according to resident preference. Resident #28 was admitted to the facility in March 2021 with diagnoses including heart disease, kidney disease and depression. Review of the Minimum Data Set (MDS) assessment dated [DATE], indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to provide a notice of transfer and failed to send a copy of the notice to the Ombudsman for one Resident (#30) and the facility failed to send a copy of the transfer notice to the Ombudsman for one Resident (#22) out of a total sample of 17 residents who were transferred to the hospital. Findings include: A review of the facility policy titled 'Transfer and Discharge (including AMA)', revised in March 2024, indicated the following: - Transfer and discharge include movement of a resident outside of the certified facility whether that bed is in the same physical place or not. 12. Emergency Transfers/Discharges initiated by the facility for medical reasons to an acute care setting such as a hospital, for the immediate safety and welfare of a resident. (g) Provide a notice of transfer to the resident and representative as indicated. (h) The Social Services Director, or designee, will provide copies of notices for emergency transfers to the Ombudsman. 1.)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a bed hold policy for two Residents (#30 and #22) out of a sample of 17 residents. Specifically, the facility failed to provide a facility bed hold policies to the Residents or Resident Representatives before Resident #30 and Resident #22 were transferred to the hospital. Findings include: A review of the facility policy titled 'Transfer and Discharge (including AMA)', revised in March 2024, indicated the following: - Transfer and discharge include movement of a resident outside of the certified facility whether that bed is in the same physical place or not. 12. Emergency Transfers/Discharges initiated by the facility for medical reasons to an acute care setting such as a hospital, for the immediate safety and welfare of a resident. (g) Provide the facility's bed hold policy to the resident and representative as indicated. 1.) Resident #30 was admitted to the facility in July 2024 with diagnoses including dementia. A review of the most recent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure that its staff completed a Preadmission Screening and Resident Review (PASRR - a federal and state required process that is used to identify evidence of serious mental illness (SMI) and/or intellectual or developmental disabilities in all individuals seeking admission to a nursing facility), in a timely manner after the expected length of stay exceeded 30 days for one Resident (#14) with SMI, out of 17 sampled residents. Findings include: Review of the facility policy titled Resident Assessment - Coordination with PASARR [sic] Program, dated 3/4/24, indicated: 9. If a resident who was not screened due to an exception and the resident remains in the facility longer than 30 days: e. The facility must screen the individual using the State's Level I screening process to the appropriate state-designated authority for Level II PASARR [sic] evaluation and determination. Resident #14 was admitted to the facility in August 2024 with diagnoses including bipolar disorder and depression. Review of the PASRR Level I Screening,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and interview, the facility failed to ensure staff developed and implemented a baseline care plan within 48 hours of the resident's admission, which included the instructions needed to provide effective and person-centered care to the resident which meet professional standards of quality care for three Residents (#25, #47 and #49), in a total sample of 17 residents. Specifically, the facility failed to ensure: 1. For Resident #25, a baseline care plan was developed for the Resident's dialysis treatment. 2. For Resident #47, a baseline care plan was developed. 3. For Resident #49, a baseline care plan was developed. Findings include: Review of the facility policy titled Comprehensive Care Plans dated 3/4/24, failed to indicate that a baseline care plan would be developed to ensure the minimum healthcare information necessary to properly care for each resident upon their admission, which would address resident-specific health and safety concerns to prevent decline or injury,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview, the facility failed to ensure the comprehensive care plan was reviewed and revised by the interdisciplinary team for two Residents (#14 and #47) out of a total sample of 17 residents. Specifically: 1.) For Resident #14, the facility failed to update the comprehensive care plan to indicate a new change in advanced directives from full code to do not resuscitate (DNR) and failed to ensure the entire comprehensive care plan was reviewed and revised by an interdisciplinary team following the completion of a comprehensive assessment. 2.) For Resident #47, the facility failed ensure the entire comprehensive care plan was reviewed and revised by an interdisciplinary team following the completion of a comprehensive assessment. Findings include: Review of the facility policy titled Comprehensive Care Plans, dated 3/4/24, indicated: - The comprehensive care plan will be reviewed and revised by the interdisciplinary team after each comprehensive and quarterly MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to provide services that met professional standards of quality for one Resident (#19) out of a sample of 17 Residents. Specifically, for Resident #19 the facility failed the ensure nursing implemented an air mattress setting according to the physician's order. Findings include: Resident #19 was admitted to the facility in November 2020 with diagnoses including dementia, dysphagia, and osteoarthritis. Review of the facility policy titled, Use of Support Surfaces, dated as 3/4/24, indicated that support surfaces will be used in accordance with evidence-based practice for residents with or at risk for pressure injuries. 5. Except for the facility's standard mattresses and wheelchair cushions, support surfaces will be utilized in accordance with physician orders. 6. Support surfaces will be utilized in accordance with manufacturer recommendations (including considerations for contraindications) 7. For powered devices, or those requiring air, the licensed nurse will check each shift and as needed for proper functioning and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, for one Resident (#34) out of a total sample of 17 residents, the facility failed provide services and treatment for a resident who was assessed to have a reduction in range of motion of his/her left hand. Findings include: Review of the facility policy titled, Brace and Splint Program, dated as revised January 2020, indicated the facility will ensure that any resident with a limited range of motion receives treatment and services to increase range of motion and prevent further decrease in range of motion. The facility will ensure that the resident reaches and maintains his or her highest level of range of motion and to prevent avoidable decline of range of motion. - If a resident enters the facility with a brace or splint, or if there is evidence of a decrease in range of motion and/or contractures are evident a physician's order will be obtained for a therapy evaluation. - If it is determined that a brace or splint is appropriate/needed a physician's order will be obtained and will define the following information: a. Where the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure the size of an indwelling urinary catheter was documented in the physician's orders for one Resident #23 out of a sample of 17 Residents. Findings include: A review of the facility policy titled 'Catheter Care' with a revision date of 3/4/24 indicated the following: -It is the policy of this facility to ensure that residents with indwelling catheters receive appropriate catheter care. Resident #23 was admitted to the facility in July 2024 with diagnoses including retention of urine. A review of the most recent Minimum Data Set (MDS) dated [DATE] indicated a Brief Interview for Mental Status (BIMS) score of 14 out of a possible 15 indicating intact cognition. Further review of the MDS indicated Resident #23 had an indwelling catheter. On 9/10/24 at 9:24 A.M., and 9/11/24 at 9:09 A.M., Resident #24 was observed in bed with a Foley (urinary) catheter in place. A review of the Nurse's progress note dated 8/25/24 indicated the following:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview for one Resident (#19) of 17 sampled residents the facility failed to ensure acceptable parameters of nutritional status were maintained. Specifically, for Resident #19, a resident with weight loss, the facility failed consistently provide fortified foods and nutritional supplements. Findings include: Resident #19 was admitted to the facility in November 2020 with diagnoses including dementia, dysphagia, and osteoarthritis. Review of the most recent Minimum Data Set (MDS) assessment, dated 7/30/24, indicated that Resident #19 had a severe cognitive impairment as evidenced by a Brief Interview for Mental Status (BIMS) score of 2 out of 15. This MDS indicated Resident #19 was dependent on staff for eating and had experienced weight loss of 5% or more in the last month or loss of 10% or more in last 6 months and received a mechanically altered diet. On 9/10/24 at 8:58 A.M., the surveyor observed Resident #19's breakfast tray which included the following: - Cream of wheat with cinnamon, regular apple juice, eggs, and pureed bread. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview the facility failed to adhere to professional standards for the administration of enteral feeding (nutrition taken through a tube directly to the stomach) for one Resident (#34) out of a total sample of 17 residents. Specifically, for Resident #34 the facility failed to administer enteral feedings in accordance to manufactures guidelines (product exceeded the expiration date). Findings include: Review of the facility policy titled, Care and Treatment of Feeding Tubes, dated as 3/4/24, indicated it is a policy of this facility to utilize feeding tubes in accordance with current clinical standards of practice, with interventions to prevent complications to the extent possible. 9. Direction for staff regarding nutritional products and meeting the resident's nutritional needs will be provided: p. Ensuring that the selection and use of enteral nutrition is consistent with manufacturer's recommendations. r. Ensuring that the product has not exceeded the expiration date. Resident #34 was admitted to the facility in May 2024 with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide the necessary respiratory care and services for two Residents (#2 and #22), out of a total sample of 17 residents. Specifically: 1.) For Resident #2, the facility failed to ensure a bilevel positive airway pressure (BiPAP) machine, which is a device which assists with breathing, was repaired after identifying it was unable to be utilized because it was broken. 2.) For Resident #22 the facility failed to ensure nursing consistently provided respiratory care in accordance with professional standards of practice. Findings include: 1.) Review of the facility policy titled Noninvasive Ventilation (CPAP), BiPAP, AVAPS, Trilogy TM), undated, indicated: - Replace equipment immediately when it is broken or malfunctions. Resident #2 was admitted to the facility in August 2017 with diagnoses including sleep apnea (a respiratory condition in which your breathing stops and restarts many times while you sleep) and asthma. Review of the most recent Minimum Data Set (MDS) assessment, dated 7/30/24, indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure a plan of care was developed for Trauma-Informed Care for one Resident (#47), who was admitted to the facility with the diagnosis of Post-Traumatic Stress Disorder (PTSD), out of a total 17 sampled residents. Findings include: Review of the facility policy titled Trauma Informed Care dated 3/4/24, indicated that the facility will use a multi-pronged approach to identifying a resident's history of trauma, as well as his or her cultural preferences. This will include asking the resident about triggers that may be stressors or may prompt recall of a previous traumatic event . Further review indicated that the facility will identify triggers which may re-traumatize residents with a history of trauma. Trigger specific interventions will identify ways to decrease the resident's exposure to triggers which re-traumatize the resident, as well as identify ways to mitigate or decrease the effect of the trigger on the resident and will be added to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to indicate the duration of a PRN (as needed) psychotropic medication for one Resident (#23) out of a sample of 17 residents. Specifically, the facility failed to indicate the duration of a PRN (as needed) antipsychotic medication. Findings include: A review of the facility policy titled 'Use of Psychotropic Medication', with a revision date of 3/4/24, indicated the following: - PRN orders for all psychotropic drugs shall be used only when the medications is necessary to treat a diagnosed specific condition that is documented in the clinical record, and for a limited duration (i.e. 14 days). - If the attending physician or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond 14 days, he or she shall document their rationale in the resident's medical record and indicate the duration of the PRN order. Resident #23 was admitted to the facility in July 2024 with diagnoses including borderline personality disorder,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to ensure that the physician ordered therapeutic diet was followed for one Resident (#34), in a total sample of 17 residents. Findings include: Review of the facility policy titled, Therapeutic Diet Orders, dated 3/4/24, indicated the facility provides all residents with foods in the appropriate form and/or the appropriate nutritive content as prescribed by a physician, and/or assessed by the interdisciplinary team to support the resident's treatment/plan of care, in accordance with his/her goals and preferences. 1. Each resident's nutritional status is assessed by the interdisciplinary team in accordance with assessment policies. 2. Therapeutic diets, including mechanically altered diets where appropriate, will be based on the resident's individual needs as determined by the resident's assessment. Therapeutic diets may be considered in certain situations, such as, but not limited to: a. Inadequate nutrition b. Nutritional deficits c. Weight loss d. Medical conditions such as diabetes, renal disease, or heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews, the facility failed to provide adaptive equipment for one Resident (#19) of 17 sampled residents. Specifically, the facility failed to ensure Resident #19 was consistently provided with a lip plate for use during his/her meals. Findings include: Review of the facility policy titled, Adaptive Feeding Equipment, dated 3/4/24, indicated that residents requiring assistance in feeding are potential candidates for a restorative dining program or adaptive utensil use, as determined by the occupational therapist. Any staff member may refer a resident for a program evaluation. 5. The dietary department should be notified of residents needing adaptive feeding equipment; the equipment is stored and maintained in the dietary department. Appropriate utensils should be placed on the resident's food tray, at each meal, and returned to the dietary department, on the food tray, for sanitization. Resident #19 was admitted to the facility in November 2020 with diagnoses including dementia, dysphagia, and osteoarthritis. Review of the most recent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-03 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed, interviews and observations, the Facility failed to ensure the Dietary/Kitchen Department staff consistently prepared and followed the established, as posted, weekly menu for the resident meals. Findings include: Review of the Facility Policy, titled Menus and Adequate Nutrition, dated 03/04/24, indicated the Facility would assure menus were developed and prepared to meet resident choices including their nutritional needs, would be posted in areas accessible to residents one week in advance, and would be followed as posted. The Policy indicated that notification of any deviations from the posted menu would be made as soon as practicable, and substitutions would comprise of food with comparable nutritive value. Review of the Facility's Week 4 Menu, dated 09/03/24 indicated the planned breakfast meal was biscuits with gravy, oatmeal, hashbrowns, orange juice, milk, coffee or tea, and a choice of cold cereal. During a tour of the kitchen at on 09/03/24 at 07:10 A.M., which included an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-03 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records reviewed, interviews and observations, for one of two sampled resident care units (Unit 1), the Facility failed to ensure food and beverages provided to the residents were served at safe and appetizing temperatures, when food temperatures were not consistently measured and recorded, and the results of a test tray observation indicated that the food items were not served at appetizing temperatures and food items were not palatable. Findings include: Review of the Facility Policy, titled Maintaining a Sanitary Tray Line, dated 03/04/24, indicated hot foods would be maintained at or above 135 degrees Fahrenheit (F) and cold foods would be maintained at or below 41 degrees F, and staff would periodically monitor food temperatures throughout the meal service to ensure proper temperatures. Review of the Facility Policy, titled Food Safety Requirements, dated 03/04/24, indicated food and beverages would be distributed and served to residents in a manner to maintain food at proper temperature. Review of the Food Committee Notes, dated 08/21/24, with 11 residents in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-03 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records reviewed and interviews, for two of three sampled residents (Resident #1 and Resident #3), the Facility failed to ensure they maintained complete and accurate medical records, when documentation by nursing related to the conduction of weekly skin assessments was not consistently completed. Findings include: Review of the Facility Policy, titled Skin Assessment, dated 03/04/24, indicated a full body skin assessment would be conducted and documented by a licensed or registered nurse upon admission, readmission, daily for three days, and weekly thereafter. Review of the Facility Policy, titled Documentation in the Medical Record, dated 0/04/24, indicated licensed staff would document all assessments, observations, and services provided in the resident's medical record in accordance with state law and Facility policy. 1) Resident #1 was admitted to the Facility in April 2024, diagnoses included epilepsy and hypertension. Review of Resident #1's Skin Integrity Care Plan, dated 04/22/24, indicated he/she would have weekly skin checks conducted by nursing. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-17 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who had an activated Health Care Proxy (HCP) and had been admitted on to Hospice Services, the Facility failed to ensure nursing notified his/her Health Care Agent(s) (HCA) and the Hospice Agency in a timely manner that he/she had died. On [DATE] Resident #1 died shortly after midnight, however the HCA(s) and Hospice Agency were not made aware until the following morning when, Resident #1's Family Member arrived to the Facility expecting to visit with him/her. Findings include: Review of the Facility's Policy titled, Notification of Changes, dated [DATE], indicated the Facility must inform the residents, consult with the resident's Physician and/or notify the Resident's Family Member or Legal Representative when there is a change requiring such notification. The Facility's Policy indicates a circumstance requiring notification would include a death of a resident. Resident #1 was admitted to the Facility in [DATE],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-26 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records reviewed, interviews and observations for one of three sampled residents (Resident #1), the Facility failed to ensure they maintained Resident #1's dignity when he/she was observed with stains and what appeared to be dried food on the front of both of his/her sneakers. Findings Include: The Facility Policy titled Resident Rights, dated as revised 12/06/21, indicated a Facility must treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life, recognizing each resident's individuality. The Policy indicated that the facility would make every effort to assist each resident in exercising his/her rights to assure that the resident is always treated with respect, kindness, and dignity. Resident #1 was admitted to the Facility in March 2016, diagnoses included hemiplegia (partial paralysis on one side of the body) affecting the right non-dominant side, psychotic disorder with delusions, vascular dementia with behavioral disturbance, anxiety, depression,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records reviewed, interviews and observations, for one of three sampled residents (Resident #1), the Facility failed to ensure that staff provided a clean homelike environment when his/her wheelchair was observed to be dirty with dried food stuck to the seatbelt of Resident #1's wheelchair, with dried food also noted to be stuck to each side of his/her wheelchair. Findings Include: The Facility Policy titled Resident Rights, dated as revised 12/06/21, indicated a Facility must treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life, recognizing each resident's individuality. The Policy indicated that each resident's rights included the resident has a right to a safe, clean, comfortable, and homelike environment. Resident #1 was admitted to the Facility in March 2016, diagnoses included hemiplegia (partial paralysis on one side of the body) affecting the right non-dominant side, psychotic disorder with delusions, vascular dementia with behavioral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, records reviewed and interviews, the facility failed to ensure they stored and prepared food in accordance with professional standards for food service safety, when on 1/31/24, during a tour of the kitchen, the surveyor observed food items stored or placed in unsanitary conditions, expired food items, kitchen equipment used to prepare and/or store food items that were in need of cleaning, and a kitchen sink and dishwasher not functioning properly, all of which placed residents at risk for contracting food bourne illnesses. Findings include: Review of the Facility Policy Food: Preparation as revised 2/2023 indicated the following: - All foods are prepared in accordance with the Food and Drug Administration (FDA) Food Code. - All staff will practice proper handwashing techniques and glove use. - Dining Services Staff will be responsible for food preparation procedures that avoid contamination by potentially harmful physical, biological, and chemical contamination. - The [NAME] thaws frozen items that requires defrosting prior to preparation using one of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-05 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the facility failed to ensure open medications were dated as required on two out of four sampled medication carts. Findings include: Review of the facility policy titled, Medication Storage in the Facility, dated October 2019, indicated the following: -Beyond use dating, after initially entering or opening multi-dose containers is 30 days unless otherwise specified by the manufacturer. -No expired medication will be administered to a resident. -All expired medications will be removed from the active supply and destroyed in the facility regardless of the amount remaining. On 8/23/23, at 09:41 A.M., the surveyor observed the following in the second floor Unit medication cart: -One Fluticasone Propionate Nasal Spray 50 mcg (micrograms) dated as opened on 4/30/23. No expiration date indicated. Review of the manufacturer's instruction indicated it expires two months after opening. -One Albuterol inhaler 90 mcg dated as opened 1/20/23. No expiration date indicated. Review of the manufacturer's instruction indicated that the inhaler…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-05 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to maintain accurate medical records for four Residents (#22, #45, #13 and #15) out of a total sample of 29 residents. Findings include: 1. Resident #22 was admitted to the facility in October 2017 with diagnoses including Alzheimer's disease, dysphagia, and vitamin B12 deficiency. Review of the most recent Minimum Data Set assessment dated [DATE], indicated Resident #22 was rarely understood and cognitive skills for decision making were severely impaired. The MDS further indicated Resident #22 was at risk for pressure ulcers. On 8/22/23 at 9:02 A.M., 12:08 P.M. and 3:03 P.M., the surveyor observed Resident #22 lying in bed with heels directly on the surface of the mattress. On 8/23/23 at 7:44 A.M., and 11:13 A.M., resident sitting up in bed socks on and his/her heels directly on the surface of the mattress. Review of Resident #22's medical record indicated a physician's order dated 2/22/23, to float heels every shift while in bed for redness. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to implement practices for the prevention of potential infection on 2 out of 2 resident units. Specifically, nursing staff failed to 1. perform adequate hand hygiene during a dressing change, 2. failed to perform hand hygiene and disinfect equipment used for multiple residents during the medication pass. Findings include: Review of the facility policy titled, Hand Hygiene effective date 3/8/20 included the following: -Alcohol based hand sanitizers are the most effective product for reducing the number of germs on the hands and is the preferred method of cleaning the hands in most clinical situations. Soap and water is appropriate for use whenever hands are visibly dirty, before eating and after using the restroom. Gloves are not a substitute for hand hygiene. If your task requires gloves, perform hand hygiene prior to donning gloves, before touching patient or the patient environment. -Perform hand hygiene immediately after removing gloves. Use alcohol-based hand rub: -After touching a patient or the patients…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to review and revise the plan of care for one Residents (#20) out of a total of 29 sampled residents. Findings include: 1. Resident #20 was admitted to the facility in May 2020 with diagnoses including traumatic subarachnoid hemorrhage, cognitive communication deficit and dysphagia. Review of the Minimum Data Set assessment dated [DATE] indicated Resident #20 is severely cognitively impaired and requires assistance with bathing, dressing and toileting. Review of Resident #20's nurse progress notes indicated the following: 7/26/23: Resident was found to be nibbling on an ice cream cup lid and earlier this week, doing the same with his/her paper napkin. Diet slip sent to the kitchen, NO PAPER PRODUCTS on meal trays. 8/5/23: Received in report that resident has been observed eating, chewing non-food items, paper items on tray, chewing his/her sheets. Review of Resident #20's care plans failed to indicate any care plan focus, interventions or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews the facility failed to ensure professional standards of care were followed specifically related to physician's orders for two Resident's (#15 and #22) out of a total sample of 21 residents; Findings Include: 1. Resident admitted to the facility in February 2023 with diagnoses including diastolic congestive heart failure. Review of Resident #15's most recent Minimum Data Set (MDS) dated [DATE] indicated the Resident scored a 6 out of total 15 on the Brief Interview for Mental Status (BIMS) indicating severe cognitive impairment. The MDS further indicated the Resident requires total dependence of one-person physical assist for personal hygiene On 8/22/23 at 8:25 A.M., the surveyor observed Resident #15 sitting in his/her room. Resident #15 did not have tubi grips/ ted stocking on his/her legs. On 8/23/23 at 8:11 A.M., the surveyor observed Resident #15 sitting in his/her room. Resident #15 did not have tubi grips/ ted stockings on his/her legs. Review of current…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations and interviews the facility failed to ensure two Residents (#26 and #15) were provided required care out of a total sample of 29 residents. Specifically; 1. For Resident #26 the facility failed to provide with supervision with meals, and 2. For Resident #15 the facility failed to provide nail care to a dependent resident. Findings include: Review of the facility policy titled Activities of Daily Living, dated 12/22, indicated A resident who is unable to carry out activities of daily living will receive the necessary services to maintain good nutrition, grooming, and personal and oral hygiene. 1. Resident #26 was admitted to the facility in November 2017 with diagnoses including Alzheimer's disease, dysphagia, adult failure to thrive, and anorexia. Review of Resident #26's most recent Minimum Data Set (MDS), dated [DATE], indicated he/she scored a 7 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS). Further review of the MDS indicated Resident #26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-05 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to provide audiology services for one Resident (#2) out of a total sample of 29 residents. Findings include: Resident #2 was admitted to the facility in November 2020 with diagnoses including bell's palsy, bilateral hearing loss, cognitive communication deficit, and mild cognitive impairment. Review of the Minimum Data Set Assessment (MDS), dated [DATE], indicated the Resident scored 4 out of a possible 15 on the Brief Interview for Mental Status Exam (BIMS) indicating severe cognitive impairment. The MDS also indicated Resident #2 requires extensive assistance from staff for functional daily tasks. On 8/22/23 at 8:22 A.M., Resident #2 was observed sitting on the edge of his/her bed eating breakfast unassisted. Resident #2 did not respond to questions when asked and did not acknowledge the surveyor when knocking on the door. Review of Resident #2's medical record indicated an audiology referral on 1/10/23 due to recent fall and/or imbalance.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to ensure an air mattress was on the correct setting for one Resident (#45) who had actual skin breakdown out of a total sample of 29 Residents. Findings include: Resident #45 was admitted to the facility in January 2022 with diagnoses including, adult failure to thrive, Parkinson's disease, and hemiplegia of nondominant side. Review of the most recent Minimum Data Set (MDS) assessment, dated 5/29/23, indicated a Brief Interview for Mental Status Score of 15 out of possible 15 indicating intact cognition. Further review of the MDS indicated Resident #45 has a stage 4 pressure ulcer which is full thickness tissue loss with exposed bone, tendon or muscle. On 8/22/23 at 9:04 A.M., Resident #45 was observed lying in bed with an air mattress set to a setting of 100 (lbs.) pounds. On 8/22/23 at 3:02 P.M., Resident #45 was observed lying in bed asleep with an air mattress set to a setting of 100 lbs. On 8/23/23 at 7:50 A.M., 10:50 A.M., and 11:29 A.M., Resident #45 was observed lying in bed with an air mattress set to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews, the facility failed to ensure nursing provided respiratory care consistent with professional standards of practice for two Residents (#1 and #13), out of a total sample of 29 residents. Specifically, the facility failed: 1. For Resident #1 to ensure nursing changed oxygen tubing as ordered; and 2. For Resident #13, to ensure nursing provided the correct concentration of Oxygen as ordered. Findings include: 1. Resident #1 was admitted to the facility in October 2019 with diagnoses including chronic diastolic heart failure, COVID-19, dysphagia and hypertension. Review of Resident #1's most recent Minimum Data Set (MDS), dated [DATE], indicated he/she was assessed by staff to have severe cognitive impairments. The MDS further indicated he/she was dependent on staff for activities of daily living. On 8/22/23 at 7:38 A.M., the surveyor observed Resident #1 in bed with oxygen on, the oxygen tubing was not dated. Resident #1 said that no one ever comes in to change…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-05 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to follow proper sanitation and food handling practices during meal service to prevent the risk of foodborne illness. Findings include: During the lunch service line on 8/22/23 the surveyor made the following observations in the kitchen: *At 11:27 A.M., the cook was observed touching hamburger buns and sliced cheese directly with gloved hands. The cook was then observed touching utensils with the same hands. The cook was then observed touching his glasses repeatedly with gloved hands. The cook then proceeded to touch food directly with the same gloved hands without performing hand hygiene or changing gloves. *At 11:31 A.M., the cook left the serving line to get a bowl, he then proceeded to change his gloves without washing his hands. He was then observed touching his glasses with his gloved hands and then directly touching hamburger buns and sliced cheese repeatedly with the same gloved hands. *At 11:46 A.M., the cook grabbed a metal cart and then the meal delivery cart with his gloved hands. He then proceeded to change his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-09-12 · tag F0844 — widespread
    Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interviews and review of the Health Care Facility Reporting System (HCFRS-State agency reporting system), the facility failed to provide written notice to the State Agency when a change in the facility's Administrator occurred. Findings include: Review of HCFRS indicated: - Change in facility administrator occurred on 6/21/24, which indicated Administrator #2 was the current Administrator. During an interview on 9/10/24 at 8:30 A.M., Administrator #1 said he started on 9/9/24. Further review of HCFRS failed to indicate the State Agency was notified when Administrator #1 assumed the role as Administrator of the facility. During an interview on 9/12/24 at 12:50 P.M., Administrator #2 said her last day was 9/6/24. During an interview on 9/12/24 at 3:13 P.M., the Chief Nursing Officer said that the change in Administrator should have been reported to the State Agency but was not.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-09-12 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide an accurate estimated cost of services to resident's or their representatives, for two out of two resident records reviewed, to ensure they were informed of their potential financial liabilities of the cost of items and services provided in addition to the daily per diem room rate. Findings include: The SNF ABN (CMS-10055) notice is administered to a Medicare recipient when the facility determines that the beneficiary no longer qualifies for Medicare Part A skilled services and the resident has not used all of the Medicare benefit days for that episode. The SNF ABN provides information to residents/beneficiaries so that they can decide if they wish to continue receiving the skilled services that may not be paid for by Medicare and assume financial responsibility. Review of the notices provided to two residents who came off their Medicare Part-A Benefit, who remained at the facility, were provided Advanced Beneficiary Notices that did not include an accurate estimated cost of services. During an interview on 9/11/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-09-12 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure a Minimum Data Set (MDS) discharge assessment was encoded and transmitted timely for one Resident (#40) out of 17 total sampled residents. Findings include: Review of the Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual indicated a discharge MDS assessment must be completed within 14 days after the discharge date . Resident #40 was admitted to the facility in April 2024 with diagnoses including pancreatitis and skin cancer. Review of the Minimum Data Set (MDS) assessment, dated 4/18/24, indicated Resident #40 was recently admitted to the facility. Review of the Nurse Practitioner progress note, dated 5/22/24, indicated Resident #40 was discharged home. Review of Resident #40's medical record failed to indicate an MDS discharge assessment was encoded or transmitted as required. During an interview on 9/12/24 at 10:23 A.M., Director of Nursing (DON) #1 said all MDS's should be coded and transmitted according to RAI (Resident Assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-09-12 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accurately code in the Minimum Data Set (MDS) for two Residents (#10 and #49) of 17 total sampled residents. Specifically: 1.) For Resident #10, the use of anticoagulant and antiplatelet medications were inaccurately coded in the MDS. 2.) For Resident #49, the discharge location was incorrectly coded in the MDS. Findings include: 1.) Resident #10 was admitted to the facility in December 2021 with diagnoses including a history of stroke and congestive heart failure. Review of the Minimum Data Set (MDS) assessment, dated 7/12/24, indicated Resident #10 was taking anticoagulant and antiplatelet medications. Review of Resident #10's Medication Administration Record (MAR), dated 7/1/24 to 7/12/24, failed to indicate that Resident #10 was administered anticoagulant or antiplatelet medications during the seven day lookback period for the MDS, dated [DATE]. During an interview on 9/12/24 at 10:23 A.M., Director of Nursing (DON) #1 said the MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2024-09-12 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to post nurse staffing information, which included the date, facility name, total number of hours worked for licensed and unlicensed staff, and the resident census number, on a daily basis in a prominent place readily accessible to residents and visitors. Findings include: Review of the facility policy titled Nurse Staffing Posting Information, dated 3/4/24, indicated: 1. The Nurse Staffing Sheet will be posted on a daily basis and will contain the following information: a. Facility Name b. The current date c. Facility's current resident census d. The total number and the actual hours worked by the follow categories of licensed and unlicensed nursing staff directly responsible for resident care per shift: i. Registered Nurses ii. Licensed Practical Nurses/Licensed Vocational Nurses iii. Certified Nurse Aides 2. The facility will post the Nurse Staffing Sheet at the beginning of the shift. 3. The information posted will be in a prominent place readily available to residents and visitors. On 9/10/24 at 7:02 A.M., upon entering…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-09-05 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to accurately code Minimum Data Set Assessment information correctly for two Residents (#53 and #50) out of a total of 29 sampled residents. Findings include: 1. Resident #53 was admitted to the facility in [DATE] with diagnosis including hypertension, fall with fracture, and atherosclerotic heart disease (narrowing of the arteries close to the heart). Review of the hospital paperwork indicated Resident #53 was transferred to the hospital and admitted to the intensive care unit (ICU) on [DATE] and died on [DATE] at 1:51 A.M Review of the MDS dated [DATE] indicated Resident #53 died at the facility. During an interview on [DATE] at 10:26 A.M., the MDS Nurse said she was not aware that Resident #53 had been admitted to the hospital and she would have to make a correction. 2. Resident #50 was admitted to the facility in [DATE] with a diagnosis of cerebral infarction. Review of Resident #50's most recent MDS dated [DATE] indicated the Resident has a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$152,988 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $152,988 — penalty dated 2023-08-22
  • Medicare payment denial — starting 2023-12-05 for 148 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
ALPHA SNF MA LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 03/24/2023
SEGAL, WILLIAMIndividualINDIRECT OWNERSHIP INTERESTsince 03/24/2023
BELL, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/26/2025
FAJANA, ADEKUNLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/26/2025
FLANAGAN, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/04/2024

CMS files one row per role, so the 7 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.1M
Net patient revenuemost recent cost report
-24.6%
Operating marginrevenue minus expenses
$255K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 82%Medicare 10%Other / private 8%

About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $255K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$433per resident / day
operating cost
$13,165per month
≈ monthly operating cost
$348per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Massachusetts Medicaid page.

Typical monthly cost in Massachusetts
$14,448/mo
Nursing home (semi-private)
$15,817/mo
Nursing home (private)
$9,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 225549. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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