Saugus Center
266 Lincoln Avenue, Saugus, MA 01906 · For profit - Limited Liability company · 80 certified beds · (781) 233-6830 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- lower-than-typical staff turnover (30% vs 45% nationally) — better care continuity
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $65,946 in federal fines (most recent 2025-06-16)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 16.2% | 16.4% | 15.4% | typical |
| Long-stay residents who lose too much weight | 7.5% | 5.1% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 2.5% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.0% | 1.8% | 2.0% | better |
| Long-stay residents with depressive symptoms | 34.7% | 15.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 5.3% | 3.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 16.3% | 15.4% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 19.7% | 19.5% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 86.4% | 94.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.4% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 21.6% | 21.2% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.6% | 21.4% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 3.6% | 1.4% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 34.3% | 77.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 22.2% | 25.7% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 6.8% | 11.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.45 | 1.88 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.83 | 1.50 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
31.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 36 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 44.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 29 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 17% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 32% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 31.1%CMS range 18.8–47.0 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.8%CMS range 7.6–15.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 44.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 44.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 31.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 11.8%CMS range 7.1–18.8 | 7.1% | Oct 2023–Sep 2024 | worse than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.35 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 80 beds and averages 70.1 residents a day — about 88% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.17 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.56 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.07 hrs/resident/day on weekends vs 3.22 on weekdays — 4% thinner on weekends. RN hours go from 0.60 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 30% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
66 citations, most serious first. The 16 most serious are shown; the remaining 50 are one tap away and print in full.
- Immediate jeopardy · J2025-06-16 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to notify one Resident's (#172) physician and legal guardian of a change in condition out of a total sample of 27 residents. Specifically, the facility failed to notify the physician of Resident #172's refusing medication, exit seeking behavior, an elopement from the facility and multiple other attempts of elopements from the facility, including through a second story window, resulting in Resident #172 from falling out of a second-floor window and requiring acute hospitalization with a fracture of the fourth lumbar vertebrae with mild retropulsion into the spinal canal (bone fragments in spinal cord), fractures of the second and third lumbar vertebrae, hematoma of the psoas muscle (lower back muscle), and fractures of the ninth through 12 ribs. Findings include: Review of the facility policy titled, Notification of Changes, dated 2024, indicated the following: -The purpose of this policy is to ensure the facility promptly informs the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-06-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to keep three Residents (#172, #56 and #35 free from accidents while at the facility. Specifically, 1. For Resident #172, with a known history of elopement from a window, the facility failed to ensure it provided appropriate supervision and safety resulting in the Resident falling from his/her second-floor bedroom window during an elopement attempt, resulting in an acute hospitalization with a fracture of the fourth lumbar vertebrae with mild retropulsion into the spinal canal (bone fragments in spinal cord), fractures of the second and third lumbar vertebrae, hematoma of the psoas muscle (lower back muscle), and fractures of the ninth through 12 ribs; 2. For Resident #56, the facility failed to ensure supervision was provided during a trialing of an upgraded diet texture resulting in a choking episode requiring the Heimlich Maneuver; and 3. For Resident #35, the facility failed to ensure smoking materials were not left unsupervised in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-06-16 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews, the facility failed to ensure licensed nursing staff were trained and competent in managing wandering behavior and elopement, subsequently, one Resident (#172) eloped and fell from a second-floor bedroom window and requiring acute hospitalization with a fracture of the fourth lumbar vertebrae with mild retropulsion into the spinal canal (bone fragments in spinal cord), fractures of the second and third lumbar vertebrae, hematoma of the psoas muscle (lower back muscle), and fractures of the ninth through 12 ribs. Findings include: Review of the Facility Assessment, most recently updated on 4/18/25, indicated the following: -The staff are provided with training/education which includes how to care for residents with a diagnosis of dementia. -The staff are provided with competency training on disaster planning and procedures, which includes competency on elopements. Review of the document titled, Round [NAME]: Annual Education, undated and provided by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-06-16 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure it provided appropriate administrative oversight, specific to clinical management and building safety, when one Resident (#172) fell from his/her second-floor bedroom window during an elopement attempt, resulting in an acute hospitalization with a fracture of the fourth lumbar vertebrae with mild retropulsion into the spinal canal (bone fragments in spinal cord), fractures of the second and third lumbar vertebrae, hematoma of the psoas muscle (lower back muscle), and fractures of the ninth through 12 ribs. Specifically, the facility administration failed to: 1. Ensure the facility's environment was safe for a Resident with a known risk of elopement from a window; 2. Ensure effective systems were in place for education and training for licensed staff to ensure competent, safe, and effective resident care related to residents with dementia and a risk of elopement; 3. Ensure the facility assessment indicated the facility cared for a population…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed and interviews, for one of three sampled residents (Resident #1), whose comprehensive plan of care indicated he/she required two staff members for assistance with bed mobility, which included turning and repositioning when in bed, and for incontinence care, the Facility failed to ensure staff implemented and followed interventions identified in his/her care plan, when on 03/11/24 Certified Nurse Aide (CNA) #1 provided care to Resident #1 unassisted by another staff member, Resident #1's upper body rolled off the bed, and his/her head hit the floor. Resident #1 was transferred to the Hospital Emergency Department and diagnosed with a sinus fracture and subdural hematoma (pool of blood between the brain and the outermost covering) Findings include: The Facility Policy, titled Comprehensive Care Plans, dated 07/2023, indicated an individualized comprehensive care plan that included measurable objectives and timetables to meet the resident's needs would be developed for each resident, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who required two staff members for assistance with bed mobility which included turning and repositioning, and required assistance of two with incontinence care, the Facility failed to ensure he/she was provided with the necessary level of staff assistance to maintain his/her safety, when on 03/11/24, Certified Nurses Aide (CNA) #1 provided care for and repositioned Resident #1 in bed without assistance from another staff member, Resident #1 rolled off the side of the bed, and his/her head struck the floor. Resident #1 was transferred to the Hospital Emergency Department for evaluation and was diagnosed with a sinus fracture and subdural hematoma (pool of blood between the brain and outermost covering). Findings include: The Facility Policy, titled Supporting Activities of Daily Living, dated 09/2019, indicated appropriate care and services would be provided for residents who were unable to carry out Activities of Daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-06-16 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to complete annual performance reviews for 10 of 10 sampled staff. Findings include: Review of 5 Certified Nursing Assistants (CNA) employee records and 5 Nursing employee records indicated that 10 out of 10 staff did not have annual reviews completed. During an interview on 6/12/25 at 10:02 A.M., the Administrator said annual reviews were not completed for 2024. The Administrator said the previous management had not completed reviews and he has only been at the building since October 2024 and did not feel he knew the staff well enough to complete reviews.
- Potential for harm · Ecited before2025-06-16 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During an observation on 6/8/25 at 10:29 A.M., the surveyor observed a pink sticky substance on the floor between the beds in room [ROOM NUMBER]. There was a significant amount of napkins, food particles and food wrappers on the floor next to the bed. While walking in the area the surveyors shoes would stick to the floor. On 6/10/25 at approximately 8:20 A.M., the surveyor observed the floor in room [ROOM NUMBER] still had the pink sticky substance on the floor. A resident in the room said he/she would like the room clean and for the mess on the floor to be cleaned up. During observations on 6/10/25 at 1:58 P.M. and 6/11/25 at 6:42 A.M., the surveyor observed the floor of room [ROOM NUMBER] to continued to be sticky and the pink substance was still visible. During an interview on 6/11/25 at 7:35 A.M., the Director of Housekeeping said that resident rooms are cleaned and mopped daily. The Director of Housekeeping then joined the surveyor and observed the floor in room [ROOM NUMBER]. The Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Review of the facility policy titled Enhanced Barrier Precautions, undated, indicated the following: - It is the policy of this facility to implement enhanced barrier precautions for the prevention of transmission of multidrug-resistant organisms. - Implementation of Enhanced Barrier Precautions: - a. Make gowns and gloves available immediately near or outside of the resident's room. - b. PPE for enhanced barrier precautions is only necessary when performing high-contact care activities. - High-contact resident care activities include: Device care or use: feeding tubes Resident #7 was admitted to the facility in January 2018 with diagnoses including muscle wasting, depression and dysphagia. Review of Resident #7's most recent Minimum Data Set Assessment (MDS) dated [DATE] indicated a Brief Interview for Mental Status score of 13 out of 15 which indicated the Resident is cognitively intact. Further review of the MDS indicated that the Resident requires substantial/maximal assistance with oral hygiene and is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-16 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to establish an infection prevention and control program (IPCP) that included an Antibiotic Stewardship Program that includes antibiotic use protocols and a system to monitor antibiotic use. Findings include: Review of the Centers for Disease Control and Prevention (CDC) guidance titled The Core Elements of Antibiotic Stewardship for Nursing Homes, undated, indicated but was not limited to the following: - The purpose of an antibiotic stewardship program is to improve the use of antibiotics in healthcare to protect patients and reduce the threat of antibiotic resistance. - Antibiotic stewardship refers to a set of commitments and actions designed to optimize the treatment of infections while reducing the adverse events associated with antibiotic use. - The CDC recommends that all nursing homes take steps to improve antibiotic prescribing practices and reduce inappropriate use. - Any action taken to improve antibiotic use is expected to reduce adverse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-16 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to offer the COVID-19 (Coronavirus disease) vaccine to five out of five sampled Residents, (#35. #17, #68, #60, and #28) Specifically, the facility failed to offer COVID-19 vaccinations upon admission or seasonally for residents. Findings include: Review of the CDC guidance titled Stay Up to Date with COVID-19 Vaccines, revised 1/7/25, indicated but was not limited to the following: - Getting the 2024-2025 COVID-19 vaccine is important because: protection from the COVID-19 vaccine decreases with time; immunity after COVID-19 infection decreases with time; COVID-19 vaccines are updated to give you the best protection from the currently circulating strains. - Everyone ages 6 months and older should get the 2024-2025 COVID-19 vaccine. This includes people who have received a COVID-19 vaccine, people who have had COVID-19, and people with long COVID. People ages 12-64 years; You are up to date when you have received: - 1 dose of the 2024-2025 Moderna COVID-19 vaccine OR - 1 dose of the 2024-2025 Pfizer-BioNTech COVID-19 vaccine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-16 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to accurately complete the Minimum Data Set (MDS) assessments for three Resident (#26, #33 and #2) out of a total sample of 27 residents. Specifically: 1. for Resident #26, the facility failed to code his/her vision status accurately. 2. for Resident #33, the facility failed to code assistance provided for transfers accurately. 3. for Resident #2, the facility failed to code assistance provided for transfers accurately. Findings include: 1. Resident #26 was admitted to the facility in August 2024 with diagnoses that include Hyperglycemia (high blood sugar level, with common symptoms that include blurred vision) and repeated falls. Review of the most recent Minimum Data Set (MDS) assessment, dated 5/14/25, indicated that on the Brief Interview for Mental Status exam Resident #26 scored a 9 out of a possible 15, indicating moderately impaired cognition. The MDS further indicated Resident #26's vision is adequate and that he/she does not wear corrective lenses. Review of the clinical record indicated the following: -A Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop and implement care plans for two Residents, (#40 and #17), out of a total of 27 sampled residents. Specifically: 1. For Resident #40, the facility failed to develop and implement a care plan related to elopement. 2. For Resident #17, the facility failed to develop and implement a care plan related to smoking. Findings include: 1. Review of the facility's policy titled, Elopement Prevention, dated 12/27/24, indicated the following: -The facility maintains a process to assess all residents for risk of elopement, implement prevention strategies for those identified as elopement risk, institute measures for resident identification at the time of admission. Resident #40 was admitted to the facility in March 2025 with diagnoses including myopathy and dementia. Review of the Minimum Data Set Assessment (MDS) dated [DATE] indicated Resident #40 is severely cognitively impaired, as evidenced by a score of 6 out of a possible 15 on the Brief Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-16 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to provide treatment and care in accordance with professional standards of practice for three Residents (#16, #35 and #56) out of a total of 27 residents. Specifically, the facility failed: 1. For Resident #16, who was assessed as being at risk for developing pressure ulcers, the facility failed to ensure an air mattress was at the setting prescribed by the physician as well as ensure weekly skin checks were completed as ordered. 2. For Resident #35, the facility failed to ensure weekly skin checks were completed as ordered. 3. For Resident #56, who was assessed as being at high risk for developing pressure ulcers, the facility failed to ensure weekly skin checks were completed as ordered. Findings include: 1. Resident #16 was admitted to the facility in January 2016 with diagnoses including dementia. Review of Resident #16's most recent Minimum Data Set (MDS) dated [DATE] indicated the Resident had a Brief Interview for Mental Status of 6…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to provide assistance with Activities of Daily Living (ADLs) for two Residents (#24 and #44) out of a total sample of 27 residents. Specifically, 1. For Residents #24, who has a history of choking, the facility failed to provide supervision during meals. 2. For Resident #44, the facility failed to provide incontinence care. Findings include: 1. Resident #24 was admitted to the facility in January 2015 with diagnoses including muscle weakness. Review of Resident #24's most recent Minimum Data Set (MDS) dated [DATE], indicated the Resident scored 13 out of 15 on the Brief Interview for Mental Status (BIMS) assessment which indicated he/she is cognitively intact. Review of the nursing note date 3/6/25, indicated the following: -At 12:15pm, resident started choking while being followed by speech therapist. I was alerted to the dinning (sic) room with my coworker to assist resident. I encouraged resident to deep breath while my coworker…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to provide quality activity programming for one Resident (#15) out of a total of 27 sampled Residents. Findings include: Review of the facility policy titled, Activities, undated, indicated the following: -It is the policy of this facility to provide an ongoing program to support residents in their choice of activities based on their comprehensive assessment, care plan and preferences. Facility sponsored group, individual, and independent activities will be designed to meet the interests of each resident, as well as support their physical, mental and psychosocial well-being. Activities will encourage both independence and interaction within the community. Resident #15 was admitted to the facility in November 2020 with diagnoses including cognitive communication deficit and psychosis. Review of the Minimum Data Set assessment dated [DATE] indicated Resident #15 is severely cognitively impaired as evidenced by his/her inability to complete the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 50 citations
- Potential for harm · Dcited before2025-06-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to provide oral mouth care to one Resident (#7) who does not receive food or drink by mouth resulting in oral thrush (a fungal infection of the mouth) developing out of a total sample of 27 residents. Findings include: Resident #7 was admitted to the facility in January 2018 with diagnoses including muscle wasting, depression and dysphagia. Review of Resident #7's most recent Minimum Data Set Assessment (MDS) dated [DATE] indicated a Brief Interview for Mental Status score of 13 out of 15 indicating no cognitive impairment. Further review of the MDS indicated that the Resident requires substantial/maximal assistance with oral hygiene and is currently receiving tube feeding therapy. During an observation on 6/8/25 at approximately 10:00 A.M., Resident #7 was lying in his/her bed, he/she has a percutaneous endoscopic gastrostomy (PEG) tube (a tube inserted into the stomach through a small incision in the abdomen to provide artificial nutrition)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure that the necessary vision services were provided for one Resident (#26) out of a total sample of 27 residents. Findings include: Resident #26 was admitted to the facility in August 2024 with diagnoses that include Hyperglycemia (high blood sugar level, with common symptoms that include blurred vision) and repeated falls. Review of the most recent Minimum Data Set (MDS) assessment, dated 5/14/25, indicated that on the Brief Interview for Mental Status exam, Resident #26 scored a 9 out of a possible 15, indicating moderately impaired cognition. The MDS further indicated Resident #26's vision is adequate and that he/she does not wear corrective lenses. Review of the clinical record indicated the following: -A Nurse Practitioner (NP) progress note, dated 1/21/25,: Pt. (patient) would like referral for cataract surgery as he/she has missed recent surgical dates d/t (due to) acute illnesses. - An NP note, dated 2/4/2025,: Patient seen today at his/her request. He/she is wondering about his/her referral to the eye surgeon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-16 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure nursing implemented a splinting device as ordered for contracture prevention for one Resident (#16) out of a total sample of 27 residents. Specifically, the facility failed to ensure Resident #16 was wearing a hand roll as ordered and recommended by the therapy department. Findings include: Resident #16 was admitted to the facility in January 2016 with diagnoses including muscle weakness, dementia and arthritis. Review of the Resident's most recent Minimum Data Set Assessment (MDS) dated [DATE] indicated a Brief Interview for Mental Status score of 6 out of 15 indicating severe cognitive impairment. Further review of the MDS indicated the Resident has impairment on one side, is dependent on staff for activities of daily living. The surveyor made the following observations: -On 6/8/25 at 10:14 A.M., Resident #16 was lying in his/her bed, and he/she said his/her right hand was stuck and his/her last three fingers could not straighten…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure one Resident (#32) was receiving oxygen at the correct flow rate and failed to ensure there was water in the humidifier bottle while the Resident was receiving oxygen, out of a total sample of 27 residents. Findings include: Review of the facility policy titled Oxygen Administration per Nasal Cannula, dated September 2024, indicated the following: - Policy: A physician's order shall be required for administering oxygen, humidifier shall be changed every 72 hours and when needed. - Procedure: Verify order in the resident's medical record, attach pre-filled humidifier bottle to the concentrator (if indicated). Resident #32 was admitted to the facility in August 2019 with diagnoses including acute bronchitis, chronic respiratory failure and anxiety disorder. Review of Resident #32's most recent Minimum Data Set Assessment (MDS) dated [DATE] indicated that the Resident had a Brief Interview for Mental Status score of 13 out of 15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-16 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop a trauma care plan related to Post Traumatic Stress Disorder (PTSD) or identify triggers for one Resident (#48) out of a total of 27 sampled Residents. Findings include: Review of the facility's policy titled, Trauma Informed Care, dated 2025 indicated the following: It is the policy of this facility to provide care and services which, in addition to meeting professional standards, are delivered using approaches which are culturally competent, account for experiences and preferences and address the needs of trauma survivors by minimizing triggers and/or re-traumatization. 7. Trauma-specific care plan interventions will recognize the interrelation between trauma and symptoms of trauma such as substance abuse, eating disorders, depression and anxiety. These interventions will also recognize the survivor's need to be respected, informed, connected and hopeful regarding their own recovery. 8. The facility will evaluate whether the interventions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility staff failed to ensure a care plan was developed with individualized-person centered interventions for one Resident (#12), who has a diagnosis of dementia, out of a total sample of 27 residents. Findings include: Review of the facility policy titled Dementia Treatment Plan, dated September 2024, indicated the following: - For the individual with confirmed dementia, the IDT (interdisciplinary team) will identify a resident-centered care plan to maximize remaining function and quality of life. - The IDT will adjust interventions and the overall plan depending on the individual's response to those interventions, progression of dementia, development of new acute medical conditions or complications, changes in resident or family wishes etc. Resident #12 was admitted to the facility in October 2024 with diagnoses including unspecified dementia, major depressive disorder and psychotic disorder. Review of Resident #12's most recent Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-16 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews the facility failed to ensure staff stored drugs and biologicals in accordance with State and Federal requirements. Specifically, 1. The facility failed to ensure the high side medication cart was locked while a nurse was not present on the first floor unit. 2. The facility failed to ensure treatment carts were locked while a nurse was not present on the second floor unit. Findings include: Review of the facility policy titled, Medication Storage, dated 9/24, indicated the following: -The Facility shall store all drugs and biologicals in a safe, secure, and orderly manner. Compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators, carts, and boxes) containing drugs and biologicals shall be locked when not in use, and trays or carts used to transport such items shall not be left unattended if open or otherwise potentially available to others. On 6/8/25 from 8:52 A.M. to 8:58 A.M., the surveyor observed the high side medication cart unlocked and unsupervised in the hallway. Multiple staff and residents were observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure laboratory services were obtained timely for three Residents (#60, #68, #40), out of a total 27 sampled Residents. Findings include: Review of the Specimen Collection policy, dated April 2007, indicated: 1. All specimens, sputum's, etc, order for testing shall be obtained in accordance with established nursing service procedures. 2. Specimen collections must be placed in their proper container, securely sealed and properly labeled for transfer to the laboratory. 1. Resident #60 was admitted to the facility April 2025 with diagnoses including metabolic encephalopathy and acute kidney failure. Review of his/her Minimum Data Set Assessment (MDS) dated [DATE] indicated Resident #60 is cognitively intact as evidenced by a score of 14 out of a possible 15 on the Brief Interview for Mental Status exam. Review of Resident #60's physician's orders indicated the following orders: -4/17/25: CMP, CBC next lab day -5/6/25: CMP and CBC never done…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure follow-up dental services were provided for two Residents (#22 and #24) out of a total of 27 sampled residents. Specifically, the facility failed to ensure recommendations related to the fabrication of dentures for Resident #22 and Resident #24 were implemented. Findings include: Review of the facility policy titled, Dental Services, undated indicated the following: -Routine and emergency dental services are available to meet the resident's oral health services in accordance with the resident's assessment and plan of care. 1. Resident #22 was admitted to the facility in March 2024 with diagnoses including dysphagia and Alzheimer's. Review of the Minimum Data Set Assessment (MDS) dated [DATE] indicated Resident #22 is severely cognitively impaired as evidenced by a score of seven out of a possible 15 on the Brief Interview for Mental Status Exam. During an interview on 6/8/25 at approximately 9:02 A.M., the surveyor observed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide the appropriate diet texture for one Resident (#56) out of a total sample of 27 residents. Specifically, Resident #56, who has a known history of choking at the facility, was given a peanut butter and jelly sandwich while being prescribed a puree diet. Findings include: Resident #56 was admitted to the facility in April 2024 with diagnoses that included dysphagia, Huntington's Disease, adult failure to thrive, and severe protein-calorie malnutrition. Review of Resident #56's Minimum Data Set (MDS) assessment, dated 4/2/25, indicated he/she scored an 8 out of a possible 15 on the Brief Interview for Mental Status (BIMS) indicating moderate cognitive deficits. Further review of the MDS indicated mechanically altered diet - require change in texture of food or liquids (e.g., pureed food, thickened liquids). Review of Resident #56's active physician order, dated 9/3/24, indicated Regular diet, Puree texture, Nectar consistency. On 6/10/25 at 8:45 A.M., the surveyor observed the Resident walk to the nurses station and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-16 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolatedHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to develop, implement, and maintain a Quality Assurance and Performance Improvement (QAPI) program which addressed the full range of care and services, was comprehensive and data-driven, and focused on indicators of outcomes of quality of life, quality of care, and services to residents in the facility. Specifically, the facility developed QAPI plans related to staff education and infection control once these concerns were identified by the Administrator. Findings include: Review of the facility policy titled, Quality Assurance and Performance Improvement (QAPI) Policy and Procedure, dated 2025, indicated the following: -Purpose: To ensure that (the facility) implements a comprehensive QAPI program which addresses all the care and unique services that the facility provides. -To ensure continuous evaluation of the facility's systems with the objectives of: ensuring that care delivery systems function consistently, accurately, and incorporate current and evidence-based practice standards where available; Preventing deviation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed and interviews, for two of three sampled residents (Resident #1 and Resident #3), who were admitted to the Facility with pressure injuries (localized damage to the skin and underlying soft tissue usually over a bony prominence which can present as intact skin or an open ulcer and may be painful) the Facility failed to ensure that nursing adequately assessed and documented their wounds, including but not limited to measurements of each wound, as well as notification of and obtaining orders for wound care treatments from the provider. Findings include: The Facility Policy, titled, Pressure Injury Prevention and Management, dated 08/2024, indicated: -Pressure injuries were defined as localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device. -Licensed nurses would conduct a pressure injury assessment and full body skin assessment on all residents upon admission/readmission, weekly, and after any newly identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-01 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews for one of three sampled residents (Resident #1), whose Hospital Discharge Summary included orders for insulin administration and blood glucose monitoring, the Facility failed to ensure he/she was free from significant medication errors, when the physician's orders were not accurately reconciled by nursing, he/she was not administered insulin and his/her blood glucose levels were not monitored for three days. Findings include: The Facility Procedure, titled, Reconciliation of Medications on Admission, dated 07/2017, indicated: -Nursing would ensure medication safety by accurately accounting for the resident's medications, routes and dosages upon admission to the Facility. -Medication reconciliation was the process of comparing pre-discharge medications to post-discharge medications. -Nursing would obtain a medication history from the residents or their family. -Nursing would use an approved medication reconciliation form or other record to list all medications, their doses,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-07-09 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on records reviewed and interviews, the facility failed to have sufficient staffing. Specifically, the facility failed to provide sufficient staffing, particularly on the weekend shift, during FY 24 (fiscal year) Quarter 2. Findings include: Review of the Centers of Medicare and Medicaid (CMS) PBJ (payroll-based journal) Staffing Data Report FY (fiscal year) Quarter 2 (January 1-March 31) indicated the facility triggered for excessively low weekend staffing. Review of the Facility's Assessment 2024 indicated the following: The facility services individuals who have one or more chronic or co-morbid conditions. Our overall resident consists of residents with diagnosis (sic) of CHF (congestive heart failure), COPD (chronic obstructive pulmonary disease, high blood pressure and diabetes. -Staffing plan. The interdisciplinary team along with the Nurses CNAs (certified Nursing assistants) review each resident and assignment. Resident care needs are reviewed and updated (as needed) to assist both resident and staff to provide consistent care. The Director of Nursing reviews with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-09 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain an infection control program designed to provide a safe and sanitary environment to help prevent the transmission of disease and infection. Specifically: 1. the facility failed to develop a water management program to prevent the spread of water borne diseases and, 2. failed to disinfect reusable medical equipment between residents. Findings include: 1. Review of the facility policy titled Water Management- Quarterly Flush dated 5/16/19, indicated that an initial assessment will be completed by members of the water management team, documenting at risk areas. Review of the water management program binder given to the surveyor failed to indicate that an initial assessment was completed and ongoing assessments were completed by members of the water management team. During an interview on 7/08/24, at 2:20 P.M., with the Administrator and the Maintenance Director they said that the facility had not developed a complete water management program. They said that the facility had not performed an assessment to identify where…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-09 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2a. For Resident #15 the facility failed to provide dignity by failing to remove chin hair. Resident #15 was admitted to the facility in August of 2023 with diagnoses that include but are not limited to Alzheimer's disease, lupus anticoagulant syndrome, muscle weakness, and unsteadiness on feet. Review of Resident #15's MDS dated [DATE] indicated staff assessed Resident #15 as having severely impaired cognition and required supervision/or touching assistance as resident completes the activity for personal hygiene and had one to three days of rejecting care. Review of Resident #15's care plans failed to indicate he/she resisted care or resisted having assistance with removing his/her chin hair. On 7/2/24 at 7:15 A.M., Resident #15 was observed, dressed in clothes resting on his/her bed. Resident #15 was observed to have thick hair approximately over one-half inch on his/her chin. Resident #15 said he/she was interested in having it removed, then said someone would need to get me a razor. On 7/2/24 at 3:48 P.M.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-09 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident 21 was admitted to the facility in January of 2016 and with diagnoses that include but are not limited to type 2 diabetes mellitus, chronic obstructive pulmonary disease, dementia, and anxiety. Review of Resident #21's Minimum Data Set (MDS) dated [DATE] indicated Resident #21 scored a 5 out of 15 on the Brief Interview for Mental Status (BIMS) exam, indicating severely impaired cognition, is dependent on staff for toileting, bathing, dressing and hygiene and receives hospice services. Review of Resident #21's medical record indicated the following: -A physician's order to admit to hospice for care and comfort on 2/4/22. Review of Resident #21's care plans indicated the following: -Resident requires assistance with ADL (activities of daily living) care in bathing, grooming, personal hygiene, dressing, toileting r/t (related to) cognitive loss, dated 6/16/2018 with an intervention dated 6/16/2018, Resident is dependent on 2 staff for toileting and incontinence care. -In the aftermath of the rape abuse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-09 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. The surveyor made the following observation: - On 7/2/24 at 1:25 P.M., the door to the medication storage room was left opened, the surveyor was able to push it open, no staff were in the medication room. On the door was a sign that said 1/1/23 Please lock the med room at all times. During an interview, Nurse #1 said the medication room should be locked at all times. - On 7/3/24 at 8:20 A.M., the surveyor observed an unattended medication cart on the first floor, no staff were within sight of the cart. The surveyor was able to pull open the drawers of the medication cart containing medication. Nurse #3 came back to the cart and said the cart should be locked when unattended. Nurse #3 proceeded to lock the cart but the surveyor was able to open the cart when it was locked. Nurse #3 said it is not locking properly. The Maintenance Director approached the cart and said the cart is not locking properly as it should not be able to be opened when it is in the locked setting. The Assistant Director of Nursing said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-09 · tag F0790 — failed to provide dental care — patternProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to provide dental services to one Resident (#22) out of a total sample of 27 Residents. Findings include: Review of the facility policy titled Dental Services, undated, indicated the following: -Routine and 24-hour emergency dental services are provided to our residents through: -a contract agreement with a licensed dentist that comes to the facility - referral to the resident's personal dentist - referral to community dentists - referral to other health care organizations that provide dental services - Resident's have the right to select dentists of their choice when dental care or services are needed - Social services representatives will assist residents with appointments, transportation arrangements - All dental services provided are recorded in the resident's medical record. A copy of the resident's dental record is provided to any facility to which the resident is transferred Resident #22 was admitted to the facility in April 2016…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-09 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, policy review, and interviews, the facility failed to ensure one Resident (#13), out of 27 total sampled residents, was assessed for the ability to self-administer medications. Specifically, for Resident #13 the facility failed to ensure he/she was assessed to self-administer Centrum vitamins and Nystatin powder (used to treat fungal infections of the skin). Findings include: Review of the facility policy titled Safety and Supervision of Residents, dated 4/2018 indicated the following: Residents have the right to self-administer medications if the interdisciplinary team has determined that it is clinically appropriate and safe for the resident to do so. Further review indicated that as part of their overall evaluation, the staff and/or practitioner will assess each resident's mental and physical abilities to determine whither self-administering medications is clinically appropriate for the resident. Resident #13 was admitted to the facility in September 2019 with diagnoses including bipolar disorder, psychosis and psychoactive substance abuse.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-09 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview for one Resident (#32), out of a total sample of 27 residents, the facility failed to ensure advanced directives were implemented consistently in the medical record in accordance with the resident's/health care agent wishes. Findings include: Review of the facility's policy titled, 'Advanced Directives', not dated indicated Advanced directives will be respected in accordance with state law and facility policy. Policy Interpretation and Implementation included but not limited to the following: Upon admission, the resident will be provided with written information concerning the right to refuse or accept medical, or surgical treatment and to formulate an advance directive if he or she chooses to do so. Prior to or upon admission of a resident, the social services director or designee will inquire of the resident his/her family members and/or his or her legal representative, about the existence of any written advanced directives. Information about whether or not the resident has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-09 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview for two Residents (#20 and #32) out of a sample of 27 Residents, the facility failed to ensure the Minimum Data Set (MDS) was accurately coded to reflect the resident's status. Specifically,1. The MDS failed to indicate Resident #20 was at risk for developing a pressure ulcer/injury, and 2. The MDS failed to indicate Resident #32 had a significant weight gain, resulting in no further assessment of the accuracy of the weight gain and care planning process. Findings include: 1. Resident #20 was admitted to the facility in November of 2020 with diagnoses that include but are not limited to post traumatic seizures, atherosclerotic heart disease, muscle weakness, Crohn's disease of small intestine, cognitive communication deficit, cerebral infarction, and anxiety disorder. Review of Resident #20's most recent Minimum Data Set assessment (MDS) dated [DATE] indicated staff assessed Resident #20 with a severely impaired cognition and he/she was dependent on staff for all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-09 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to meet professional standards of nursing practice for one Resident ( #221) out of a sample of 27 Residents. Specifically, the facility failed to obtain a leave of absence physician's order for a resident with a history of drug dependence and recent relapse. Findings include: A review of the facility policy titled 'Substance Use Disorder Policy' with a revision date of November 2017 indicated the following: -The purpose of this policy is to identify residents prior to admission as they relate to substance use disorder. To identify all appropriate diagnoses or specific services needed as they relate to substance abuse/use on addiction and to determine risk for relapse and the level of supervision needed. Resident #221 was admitted to the facility in June 2024 with diagnoses including opioid dependence, alcohol use unspecified with alcohol induced mood disorder, and bacteremia. A review of the most recent Minimum Data Set (MDS) dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to adhere to quality standards of care for one Resident (#20), out of a total sample of 27 residents. Specifically, the facility failed to identify skin injuries on Resident #20. Findings include: Resident #20 was admitted to the facility in November of 2020 with diagnoses that include but are not limited to post traumatic seizures, atherosclerotic heart disease, muscle weakness, Crohn's disease of small intestine, cognitive communication deficit, cerebral infarction, and anxiety disorder. Review of Resident #20's most recent Minimum Data Set (MDS) assessment dated [DATE] indicated staff assessed Resident #20 with severely impaired cognition and he/she was dependent on staff for all care and is incontinent of bladder and bowel. On 7/02/24 at 7:34 A.M., Resident #20 was observed resting on his/her bed. Resident #20 was uncovered and was observed to have a small dark, raised area on his/her left second toe. His/her third toe had a small area…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-09 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure for one Resident (#20) out of a total sample of 27 residents that professional standards of practice were adhered to for the prevention of developing pressure ulcers/skin injuries. Specifically, the facility failed to implement physician's orders for weekly skin evaluations. Findings include: Review of the facility's policy, entitled Pressure Ulcers/Skin Breakdown-Clinical Protocol, not dated included but was not limited to the following: The nursing staff and practitioner will assess and document an individual's significant risk factors for developing pressure ulcers, for example immobility, recent weight loss, and a history of pressure ulcer(s) Review of the facility's policy entitled 'Pressure Injury Risk Assessment, not dated included but was not limited to the following: The purpose of this procedure is to provide guidelines for the structured assessment and identification of residents, as risk of developing pressure injuries…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure that the resident environment remained free of accident hazards for one Resident (#34) out of a total sample of 27 residents. Specifically, the facility failed to ensure that the smoking policy was adhered to, resulting in Resident #34 having numerous smoking materials in his/her room and smoking in his/her room. Findings include: Review of the facility policy titled Smoking Policy - Residents, undated, indicated the following: -Prior to, and upon admission, residents shall be informed of the facility smoking policy, including designated smoking areas, and the extent to which the facility can accommodate their smoking or non-smoking preferences. - Smoking is only permitted in designated resident smoking areas, which are located outside of the building. Smoking is not allowed inside the facility under any circumstances. - Any smoking -related privileges, restrictions, and concerns (for example, need for close monitoring) shall be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to address the nutrition and hydration status of three Residents (#57, #32, #34) out of a total sample of 27 residents. Specifically, the facility failed to: 1. Ensure a physician's order for an altered diet was obtained and appropriate for Resident #57. 2. Ensure the physician's orders were implemented for weekly weights and a re-weigh was obtained for Resident #32 whose recorded weight had a gain of 5% more than the previous month weight. 3. Obtain weights for pre and post dialysis treatment for Resident #34. Findings include: Review of the policy entitled 'Interdepartmental Notification of Diet (Including Changes and Reports), not dated indicated the following: Nursing services shall notify the food and nutrition service department of a residence diet orders, including any changes in the residence diet, meal service, and food preferences. 1. When a new resident is admitted , or a diet has been changed, the nurse supervisor shall ensure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, policy review, record review, and interview the facility failed to ensure staff provided professional standards of care related to replacing the oxygen tubing as ordered by the physician and maintaining the nasal cannula in a sanitary condition for one Residents (#22) out of a total sample of 27 residents. Findings include: Review of the facility policy titled Oxygen Use, dated and revised April 2022, indicated the following: - Verify that there is a physician's order for this procedure. Review the Physician's orders or facility protocol for oxygen administration. Resident #22 was admitted to the facility in April 2016 with diagnoses including Chronic Obstructive Pulmonary Disease, shortness of breath and schizophrenia. Review of Resident #22's most recent Minimum Data Set Assessment (MDS) dated [DATE] indicated that the Resident had a Brief Interview for Mental Status score of 11 out of a possible 15 indicating that the Resident has moderate cognitive impairment. Further review of the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-09 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure services consistent with professional standards were provided for one Resident (#34) who required dialysis (a procedure to remove waste products and excess fluid from the body when the kidneys stop working properly), out of total sample of 27 residents. Specifically, the facility failed to keep an updated communication book for dialysis care and ensure it was accompanying Resident #34 to and from dialysis care. Findings include: Review of the facility policy titled Dialysis Patients, undated, indicated the following: - A dialysis communication form will be sent with the patient in case of documentation with the facility and the dialysis center Resident #34 was admitted to the facility in August 2023 with diagnoses including end stage renal disease and type 2 diabetes mellitus. Review of Resident #34's most recent Minimum Data Set Assessment (MDS) dated [DATE] indicated that the Resident has a Brief Interview for Mental Status score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-09 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to provide substance use services for one Resident (#221) out of a sample of 27 Residents. Specifically, the facility failed to: 1. Provide mental health services for Resident #221, who had a recent substance use relapse. 2. Offer and provide Resident #221 support programs that include Alcoholic Anonymous (AA) and Narcotics Anonymous (NA) meetings. 3. Have qualified staff to manage the support program meetings, AA and NA in the facility. Findings include: A review of the facility policy titled 'Substance Use Disorder Policy' with a revision date of November 2017 indicated the following: -The purpose of this policy is to identify residents prior to admission as they relate to substance use disorder. To identify all appropriate diagnoses or specific services needed as they relate to substance abuse/use on addiction and to determine risk for relapse and the level of supervision needed. -The clinical liaisons/admission coordinators will be responsible to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-09 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and policy review, the facility failed to 1. properly store food items in the kitchen to prevent the risk of foodborne illness and in accordance with professional standards for food service safety and 2. failed to ensure food was stored in the meal carts to prevent the risk of foodborne illness and in accordance with professional standards for food service safety. Findings include: Review of the facility policy titled Food Storage, undated, indicated the following: - Chemicals must be clearly labeled, kept in original containers, when possible, kept in a locked area and stored away from food. - All stock must be rotated with each new order received. Rotating stock is essential to assure the freshness and highest quality of all foods. - Date marking will be visible on all high-risk food to indicate the date by which a ready-to-eat, TCS (Time and Temperature Contol Foods) food should be consumed, sold, or discarded. - Refrigerated food storage: All foods should be covered, labeled and dated. All foods will be checked to assure the foods (including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and interview, the facility failed to maintain accurate medical records. Specifically, staff signed off on the Treatment Administration Record (TAR) that oxygen tubing was changed, when it had not been changed, for one Resident (#22) out of a total sample of 27 residents. Findings include: Review of the facility policy titled Oxygen Use, dated and revised April 2022, indicated the following: - Verify that there is a physician's order for this procedure. Review the Physician's orders or facility protocol for oxygen administration. Resident #22 was admitted to the facility in April 2016 with diagnoses including Chronic Obstructive Pulmonary Disease, shortness of breath and schizophrenia. Review of Resident #22's most recent Minimum Data Set Assessment (MDS) dated [DATE] indicated that the Resident had a Brief Interview for Mental Status score of 11 out of a possible 15 indicating that the Resident has moderate cognitive impairment. Further review of the MDS indicated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-09 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure one Resident (#9), out of a total sample of 27 residents had a bed that was in operating condition. Specifically, Resident #9's top part of his/her bed was leaning toward his/her left side and was not level. Findings include: Resident #9 was admitted to the facility in February of 2007 and has diagnoses that include but not limited to major depressive disorder, osteoporosis, anemia, limitation of activities due to disability and epilepsy. Review of Resident #9's Minimum Data Set (MDS) assessment dated [DATE] indicated staff assessed Resident #9's with a severely impaired cognition and required substantial/maximal assistance from staff for bathing and transfers. On 7/ 2/24 at 7:56 A.M., Resident #9 was observed resting in his/her bed. The upper top of the bed was leaning to his/her left and Resident #9 was leaning to the left side of the bed towards the wall. Resident #9 said he/she was okay in his/her position. Resident #9 said he/she does not get…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-09 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview for one Resident (#120) out of three discharged resident records reviewed, out of a total sample of 27 residents, the facility failed to implement their abuse prohibition policy. Specifically, for Resident #120 the nurse failed to report an allegation of neglect to the Director of Nursing or Administrator as required. Findings include: Review of the facility's policy, entitled 'Clinical Services Subject: Abuse', Policy: It is the policy of the facility that each resident has the right to be free from abuse, neglect and misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion and physical or chemical restraint not required to treat the resident's symptoms. It is the philosophy of all the facilities to encourage an environment that recognizes the special qualities of our residents and provides them with a safe environment. Definitions: Neglect means the failure of the facility, its…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview for one Resident (#120) out of three discharged resident records reviewed, out of a total sample of 27 residents, the facility failed to report an allegation of neglect, no later than two hours after the abuse allegation was received, to the Department of Public Health. Findings include: Review of the facility's policy, entitled 'Clinical Services Subject: Abuse', Policy: It is the policy of the facility that each resident has the right to be free from abuse, neglect and misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion and physical or chemical restraint not required to treat the resident's symptoms. It is the philosophy of all the facilities to encourage an environment that recognizes the special qualities of our residents and provides them with a safe environment. Definitions: Neglect means the failure of the facility, its employees or service providers to provide goods and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-09 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview for two out of two applicable residents (#15 and #9) out of a total sample of 27 residents and one out of one applicable discharged Resident (#120), out of a total of three discharge residents, the facility failed to implement professional standards of practice for residents who have a colostomy or ileostomy. Specifically: 1. For Resident #15 the facility failed to have physician's orders for the care of his/her ileostomy including changing the appliance, 2. For Resident #9 the facility failed to have orders or documentation to indicate when the colostomy appliance was changed. and 3. The facility failed to ensure orders to indicate when the colostomy appliance is to be changed. Findings include: Review of the facility's policy, entitled Colostomy/Ileostomy Care not dated indicated the following: The purpose of this procedure is to provide guidelines that will aid in preventing exposure of the resident's skin to fecal matter. 1. Review the resident's care plan to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-01 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to obtain consent for the use pf psychotropic medications for two Residents (#162 and #48), out of a total sample of 21 residents. Findings include: Review of the facility policy titled, Psychotropic Consent, dated 2/20/17, indicated the following: *The facility will obtain informed written consent prior to administration of any psychotropic medication. Psychotropic medications include but are not limited to: antipsychotic medications, antidepressant medication, antianxiety medication, hypnotic medications and any medication prescribed to treat a psychiatric disorder. 1. Resident #162 was admitted to the facility in May 2021 with diagnoses including major depression and anxiety. Review of Resident #162's most recent Minimum Data Set (MDS) assessment, dated 1/18/23, indicated the Resident was unable to participate in the Brief Interview for Mental Status (BIMS) and staff assessed him/her as having severe cognitive impairment. The MDS also indicated Resident #162 is dependent on staff for all daily tasks. Review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-01 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews the facility failed to maintain a home like environment for two Residents (#10 and #15) out of a total sample of 21 residents. Findings include: 1. During environmental rounds on 4/30/23 at 11:31 A.M., the surveyor observed Resident #15's room. The privacy curtain between bed A and bed B was covered with dark brown matter on both sides of the curtain. During an observation on 5/1/23 at 8:38 A.M., the surveyor observed Resident #15's room. The privacy curtain between bed A and bed B was covered with dark brown matter on both sides of the curtain. During an interview on 5/1/23 at 1:15 P.M., the House Keeping Manager said the privacy curtains are cleaned every three months and as needed. He said all staff are responsible to ensure residents are in a clean environment and are expected to report immediately to housekeeping if something needs to be cleaned. 2. During an observation on 4/30/23 at 9:04 A.M., the surveyor observed Resident #10's room. There was a bed pan on the floor in the corner of the Resident's room with dry dark brown matter on it.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to 1. implement the plan of care for one Resident (#164) and failed to 2. develop an individualized care plan for one Resident (#6) out of a total sample of 21 Residents. Findings include: 1. For Resident #164, the facility failed to follow the physician order for obtaining weights. Review of the facility policy Weight Assessment and Intervention, dated 12/2022, indicated the following: *The nursing staff will measure resident weights on admission, and as ordered. Resident #164 was admitted to the facility in April 2023 with diagnoses including protein-calorie malnutrition. Review of Resident #164's physician orders indicated the following order: * WEIGH WEEKLY on THURSDAY during AM shift, every day shift every Thu (sic) for 4 Weeks. Review of Resident #164's weight log failed to indicate the Resident has been weighed weekly, with the only weight taken on the day of admission. During an interview on 5/01/23 at 10:39 A.M., the Director of Nursing said weights should be taken as ordered by the physician. 2. For…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure assistance with Activities of Daily Living was provided to two Residents (#14 and #16) out of a total sample of 21 residents. Findings include: The facility policy titled Activities of Daily Living (ADLs), Supporting, dated 4/2018, indicated the following: * Appropriate care and services will be provided for residents who are unable to carry out ADLs independently, with the consent of the resident and in accordance with the plan of care, including appropriate support and assistance with: Hygiene (bathing, dressing, grooming, and oral care); Mobility (transfer and ambulation, including walking); Elimination (toileting); Dining (meals and snacks); and Communication. 1. Resident #14 was admitted to the facility in May 2016 and has diagnoses that include dysphagia (difficulty chewing and swallowing) and dementia. Review of the most recent Minimum Data Set (MDS) assessment, dated 3/8/23, indicated Resident #14 was assessed by staff to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to follow the recommendations of the hospital and obtain a lung biopsy for one Resident (#52) out of a total sample of 21 residents. Findings include: Resident #52 was admitted to facility in December 2014 with diagnoses including malignant neoplasm of the lung. Review of Resident #52's most recent Minimum Data Set (MDS) assessment, dated 3/24/23, indicated the Resident had a Brief interview of Mental Status (BIMS) score of 11 out of a possible 15, indicating he/she has moderate cognitive impairment. The MDS also indicated Resident #52 requires supervision for daily functional tasks. During an interview on 4/30/23 at approximately 8:45 A.M., Resident #52 said he/she has been feeling very anxious about his/her medical condition. The Resident said that while in the hospital prior to admitting to this facility, a lung mass was found. Resident #52 said he/she was told by the physician at the hospital to have a biopsy immediately to find out if it was cancerous and if he/she should begin treatment. Resident #52 said he/she has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-01 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to utilize an orthotic for contracture management for one Resident (#162) out of a total sample of 21 residents. Findings Include: Resident #162 was admitted to the facility in May 2021 with diagnoses including stroke and hemiplegia (paralysis) of the left side. Review of Resident #162's most recent Minimum Data Set (MDS), dated [DATE], indicated the Resident was unable to participate in the Brief Interview for Mental Status (BIMS) and staff assessed him/her as having severe cognitive impairment. The MDS also indicated Resident #162 is dependent on staff for all daily tasks. During an observation on 4/30/23 at 7:54 A.M., Resident #162 was observed lying in bed with a washcloth in his/her left hand. Review of Resident #162's physician orders indicated the following order written on 5/26/22: *Pt (patient) to wear carrot in left hand daily with skin checks as needed during daily care and off at night to decrease the risk for further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to ensure infection control practices were maintained for a nebulizer machine, mask and tubing for one Resident (#19) out of a total sample of 21 residents. Findings Include: Resident #19 was admitted to the facility in April 2018 with diagnosis including Chronic Obstructive Pulmonary Disease (COPD), Heart Failure, and Acute Respiratory Failure with Hypoxia. Review of Resident #19's most recent Minimum Data Set (MDS) assessment, dated 1/26/23, indicated Resident #19 scored a 15 out of a possible 15, indicating intact cognition. During an observation on 4/30/23 at 7:05 A.M., Resident #19 was observed with a nebulizer mask on receiving a nebulizer treatment. During an observation and interview on 4/30/23 at 7:29 A.M., the surveyor observed a nebulizer machine and nebulizer mask with tubing in a basket next to Resident #19's dresser on top of personal items. Resident #19 said that staff have not offered him/her an oxygen bag to keep the nebulizer mask in after use. Review of Resident #19's April 2023 Physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-01 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to develop a person centered care plan for two Residents (#35 and #39 ) who have a diagnosis of Post-Traumatic Stress Disorder (PTSD) out of a total sample of 21 residents. Findings include: Review of the facility's policy titled Trauma Informed Care, dated 8/19, indicated: * Trauma-informed care is culturally sensitive and person centered. * Caregivers are taught strategies to help eliminate, mitigate or sensitively address a resident's triggers. 1. Resident #35 was admitted to the facility in August 2019 with diagnoses including PTSD, anxiety disorder and depression. Review of Resident #35's most recent Minimum Data Set (MDS) assessment, dated 2/22/23, indicated a Brief Interview for Mental Status (BIMS) score of 14 out of a possible 15, indicating intact cognition. During a record review the following was indicated: * Resident #35's medical record indicated behavioral medication management progress notes dated 1/9/23 and 1/20/23 indicating a post-traumatic stress disorder (PTSD) diagnosis. * The record failed to indicate a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-01 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to implement Pharmacy Medication Regimen Review recommendations timely for one Resident (#19) out of a total sample of 21 residents. Findings Include: Review of the facility's policy titled Medication Regimen Review, dated 4/2017, indicated the following: * The consultant pharmacist reviews the medication regimen of each resident at least monthly. * The physician may accept and act on a recommendation or reject a recommendation and provide an explanation for disagreement. This should be determined within 15 days of the pharmacist's report. Resident #19 was admitted to the facility in April 2018 with diagnosis including Chronic Obstructive Pulmonary Disease (COPD), Heart Failure, and Acute Respiratory Failure with Hypoxia. Review of Resident #19's most recent Minimum Data Set (MDS) assessment, dated 1/26/23, indicated Resident #19 scored a 15 out of a possible 15 on the Brief Interview for Mental Status exam, indicating intact cognition. Review of Resident #19's Consultant Pharmacy Medication Regimen Review, dated 4/11/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-01 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews and interviews the facility failed to ensure it was free from a medication error rate of greater than 5 percent. Three out of 3 nurses observed made 5 errors in 27 opportunities on two of two units resulting in a medication error rate of 18.52%. These errors impacted 3 (#A1, #37 and #10) out of 10 residents observed. Findings include: Review of facility policy titled Administering medications, undated, indicated the following: Policy Interpretation and Implementation *3. Medications must be administered in accordance with the orders, including any required time frame. *7. The individual administering the medication must check the label THREE (3) times to verify the right resident, right medication, right dosage, right time, and right method (route) of administration before giving the medication. *22. Staff shall follow established facility infection control procedures (e.g, handwashing,antiseptic technique, gloves, isolation precautions, etc.) for the administration of medications, as applicable. *23. Medications ordered for a particular…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-01 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and test trays the facility failed to maintain appropriate food temperatures. Findings include: A breakfast test tray was completed on the second floor unit on 5/01/23 at 8:03 A.M., with the following results: *oatmeal: 142.5 degrees Fahrenheit, tasted warm and flavorless *coffee: 153 degrees Fahrenheit, tasted hot *eggs: 121.3 degrees Fahrenheit, tasted warm and bland *milk: 43 degrees Fahrenheit, tasted cool not cold *juice: 47.1 degrees Fahrenheit, tasted cool not cold A lunch test tray was completed on the first floor unit on 4/30/23 at 12:35 P.M., with the following results: *coffee: 172 degrees Fahrenheit, tasted extremely hot and burned throat as swallowing *milk: 47 degrees Fahrenheit, tasted cool not cold *Pasta: 14 degrees Fahrenheit, tasted cool, not hot *meatball: 124 degrees Fahrenheit, tasted lukewarm not hot *spinach: 121 degrees Fahrenheit, tasted lukewarm, not hot *vanilla cake: 61 degrees Fahrenheit, tasted cool A breakfast test tray was completed on the first floor unit on 5/01/23 at 8:23 A.M., with the following results: *oatmeal:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-01 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations, record reviews and interviews the facility failed to ensure infection control practices were maintained to prevent the spread of infection during medication pass. Findings include: Review of facility policy titled Administering medications, undated, indicated the following: Policy Interpretation and Implementation: *22. Staff shall follow established facility infection control procedures (e.g, handwashing,antiseptic technique, gloves, isolation precautions, etc.) for the administration of medications, as applicable. During medication pass on 4/30/23 at 8:26 A.M., the surveyor observed Nurse #1 place a medication from the medication card directly on to his hands. The surveyor asked Nurse #1 to discard the medication as he had it in contact with his bare hand. During an interview on 4/30/23 at 1:11 P.M., the Assistant Director of Nursing said the expectation is for the nurses to follow proper infection control practices during medication pass, and place the pill directly into a plastic medication cup.
- No harm found · B2023-05-01 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide one Resident (#42) with the required transfer notice when transferred to the hospital, out of a total sample of 21 residents. Findings include: Review of facility policy titled 'Transfer or Discharge Notice' revised 4/4/2019 indicated the following: Policy: Our facility shall provide a resident and/or the resident's representative ( Sponsor) with a thirty (30) day written notice of an impending transfer or discharge. Policy Interpretation and Implementation *b. Under the following circumstances, the notice will be given as soon as it is practicable but before the transfer or discharge - The transfer is necessary for the resident's welfare and the resident's need cannot be met in the facility. *d. A copy of the notice will be sent to the office of the state long-term care ombudsman. Resident #42 was admitted to the facility in March 2020 with diagnoses including acute ischemic heart disease,vascular dementia, abnormal level of other serum enzymes Review of Resident #42's Minimum Data Set (MDS) assessment, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-05-01 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide one Resident (#42) with the required bed hold notice when transferred to the hospital, out of a total sample of 21 residents. Findings include: Review of facility policy titled 'Bed Holds/Returns' revised 5/2018 indicated the following: Policy: Prior to transfers and therapeutic leaves, residents or resident representatives will be informed of the bed-hold and return policy. Resident #42 was admitted to the facility in March 2020 with diagnoses including, acute ischemic heart disease,vascular dementia, abnormal level of other serum enzymes Review of Resident #42's Minimum Data Set (MDS) assessment, dated 3/24/23, indicated the Resident was scored a 9 out of 15 on the Brief Interview for Mental Status (BIMS) exam, indicating moderate cognitive impairment. Review of Resident #42's medical record indicated on 3/17/23 Resident #42 was transferred to the hospital. Further review of Resident #42's medical record failed to indicate a bed hold notice had been completed for the Resident's hospitalization. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$65,946 in federal fines across 2 penalties.
- $56,407 — penalty dated 2025-06-16
- $9,539 — penalty dated 2024-04-01
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MA SNF HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 100% | since 03/15/2024 |
| ISHAKIS, YOCHANAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 45% | since 03/15/2024 |
| LEVINE, YISROEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 55% | since 03/15/2024 |
| CELTIC BANK CORPORATION | Organization | 5% OR GREATER MORTGAGE INTEREST | — | since 09/03/2024 |
| ZENITH CARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/03/2024 |
| MACARELLI, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/03/2024 |
| AWEH, NELSON | Individual | ADP OF THE SNF | — | since 09/03/2024 |
CMS files one row per role, so the 13 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Massachusetts Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 225147. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-16, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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