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Fayette Health and Rehabilitation Center

1217 West Fayette Street, Baltimore, MD 21223 · For profit - Corporation · 156 certified beds · (410) 727-3947 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0606) — most recent Apr 20242 immediate-jeopardy citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$162,159 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (28% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0606) — most recent Apr 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (72) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $162,159 in federal fines (most recent 2023-10-02)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1001 W Pratt St · (443) 462-3420 · Call to confirm hours
Pharmacy
643 N Carey St · (410) 728-6337 · Call to confirm hours
Grocery
1206 W Baltimore St
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased26.9%20.4%15.4%worse
Long-stay residents who lose too much weight4.3%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.5%0.9%better
Long-stay residents with a urinary tract infection0.2%1.5%2.0%better
Long-stay residents with depressive symptoms32.5%22.8%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.3%2.4%3.3%better
Long-stay residents whose ability to walk worsened12.6%22.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication31.8%16.7%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%96.6%95.3%typical
Long-stay residents with pressure ulcers4.0%5.9%4.7%better
Long-stay residents with worsening bladder/bowel control23.5%25.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table12.7%13.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.4%1.1%1.4%typical
Short-stay residents given the seasonal flu vaccine79.6%80.6%79.4%typical
Short-stay residents rehospitalized after admission26.8%21.0%22.6%worse
Short-stay residents with an outpatient ER visit12.2%9.8%12.0%typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 61 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.9%U.S. median 51.5%
Got home and stayed home
12.9%U.S. median 10.7%
Went back to hospital
66.7%U.S. median 56.6%
Met the expected recovery
0.23U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 66.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 33 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.9%CMS range 41.8–66.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.9%CMS range 8.7–19.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge66.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge51.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge69.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge80.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 4.2–12.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.941.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.48
RN hours/ resident / day
0.93
LPN hours/ resident / day
1.88
Aide hours/ resident / day
3.29
Total nurse hours/ resident / day
0.32
RN hoursweekends
27.7%
Total nursing turnover
59.1%
RN turnover

How full it usually is: this home is certified for 156 beds and averages 128.6 residents a day — about 82% occupied, or roughly 27 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.29 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.88 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.94 hrs/resident/day on weekends vs 3.43 on weekdays — 14% thinner on weekends. RN hours go from 0.54 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 28% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-12-01)
24
at the previous standard inspection (2024-04-03)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

72 citations, most serious first. The 13 most serious are shown; the remaining 59 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-12-01 · tag F0839 — isolated
    Employ staff that are licensed, certified, or registered in accordance with state laws.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Complaint #2625762, employee file reviews, and facility staff interviews, and facility documentation, it was determined that the facility failed to employ Licensed Practical Nurses in accordance with Maryland State laws. This was found evident for 2 (LPN #8 and LPN #14) out of 4 employees reviewed for appropriate licensures during the survey.The facility continued to employ LPN # 8 and LPN # 14 after the initial identification of non-recognized licensure on 4/3/24 through 11/21/25. Residents were at risk for improper care or negligence when their care was not provided by qualified licensed personnel, therefore The Maryland Office of Health Care Quality (OHCQ) determined this concern met the Federal definition of Immediate Jeopardy and the facility was notified in writing on 11/21/25 at 2 PM. The facility submitted a plan for removal of the immediacy on 11/21/25 at 7:20 PM and it was accepted by the state agency at 7:30 PM. The deficient practice remained with the potential for more than minimal harm at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2023-10-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility staff failed to provide adequate supervision to a resident, who received a recent Narcan administration. This was evident for 1 of 74 residents (Resident #41) reviewed during a complaint survey. As a result of these findings, an immediate jeopardy was declared on [DATE] at 12:00 PM and the immediate jeopardy tool was provided. The facility submitted several versions of a plan to abate the IJ that were rejected by the Office of Health Care Quality. The rejected plans to abate the IJ were submitted on [DATE] at the following times: 4:09 PM, 4:43 PM, 6:21 PM, 6:46 PM, 8:13 PM and 8:27 PM. The facility submitted the final plan to abate the IJ on [DATE] at 9:36 PM. On [DATE] at 10:00 PM, the facility's abatement plan was accepted by the Office of Health Care Quality. On [DATE] at 12:00 PM, after validation of the completion of the plan of correction, the Administrator was informed the IJ was abated. After removal of the immediacy, the deficient practice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-02 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, facility nursing staff failed to sufficiently manage a resident ' s pain (Resident #41), resulting in harm to the resident. This was evident for 1 of 74 residents reviewed during a complaint survey. After review of pain management staff training completed after the incident and changes to facility pain management policy the deficient practice was cited as past non-compliance. The compliance date was [DATE]. The findings include: A review of resident #41 ' s closed medical record on [DATE] at 8:30 AM revealed the resident was admitted to the facility on [DATE] for orthopedic aftercare after left knee joint replacement surgery. A review on [DATE] at 9:00 AM of Resident #41's provider orders revealed an order for Oxycodone, 10 mg tablets, to be administered orally every 4 hours as needed for pain. This order started on [DATE] and stopped on [DATE]. A review of Resident #41's closed medical record on [DATE] at 9:30 AM revealed nursing pain assessments in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2026-04-15 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews it was determined the facility staff failed to conduct a thorough investigation. This was evident for 1 (#2801571) of 5 facility reported incidents reviewed during the survey.The findings include: Facility reported incident #2801571 was reviewed on 4/9/26 at 12:00 PM. The report revealed that on 2/21/26, Resident #7 alleged that $150.00 was stolen by Geriatric Nursing Assistant (GNA) #8. The facility investigation documentation included 7 Resident Interview forms with questions regarding abuse (verbal, physical or sexual). All the boxes were checked No indicating the residents were never abused or witnessed abuse of another resident. There was no evidence that any residents, including Resident #7's roommate, were interviewed regarding missing property/money, having property/money go missing, or concerns related to GNA #8. During an interview on 4/9/26 at 1:35 PM the Director of Nursing (DON) informed the surveyor that the abuse questionnaire forms were the only interviews that were conducted during the investigation. He indicated that Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-15 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and interviews it was determined that the facility staff failed to provide food that accommodated a resident's allergies, intolerances and preferences. This was evident for 1 (#10) of 14 residents reviewed during the survey. The findings include: Resident #10's record was reviewed on 4/10/26 at 12:26 PM. The resident's diagnoses included Type 2 Diabetes. A physician order was written 10/13/25 for Carbohydrate Controlled Diet (CCD), regular texture, thin liquids consistency, no salt packet. The resident's allergies which included shellfish derived product and caffeine, were included in multiple places throughout the medical record including the interdisciplinary plan of care and Geriatric Nursing Assistant (Kardex). During an interview on 4/10/26 at 12:42 PM Resident #10 indicated that s/he did not eat lunch because s/he did not like the meal that was provided. At approximately 1:20 PM Geriatric Nursing Assistant (GNA) #3 was observed at the doorway of Resident #10's room with the meal cart. She provided Resident #10's declined tray and ticket to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews it was determined that the facility staff failed to document administration of medication at the time of administration, in accordance with accepted professional standards and practices. This was evident for 1 (#10) of 14 residents reviewed during the survey. The nursing standard of practice for medication administration includes administering time critical medication (which includes insulin) within 30 minutes before or after the scheduled time; and real time charting of when the medication was administered. The findings include: Complaint #2796259 was reviewed on 4/13/26 at 11:26 AM for a concern regarding insulin administration. Resident #10's physicians orders and April 2026 Medication Administration Record (MAR) revealed the resident was prescribed Insulin Aspart 7 Units to be administered before meals at 6:00 AM, 11:00 AM, and 4:00 PM; Insulin Lispro to be administered before meals and bedtime at 6:00 AM, 11:00 AM, 4:00 PM and 8:00 PM with the dosage based on the resident's blood sugar readings; and Insulin Glargine 20 units to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-01 · tag F0558 — failed to accommodate residents' needs and preferences — widespread
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews it was determined that the facility staff failed to ensure that residents had their call bells to notify the staff when assistance was needed. This deficient practice was evidenced in 9 (#16, #27, #48, #51, #52, #69, #89, #112, & #116) of 33 residents screened on Patuxent Hall during the recertification survey.The findings include:On 11/18/25 at 7:30 am during observation rounds on Patuxent Hall the surveyor observed Resident #116 call bell clipped onto the cord on the wall. The resident was in bed. At 7:39 am the surveyor observed Resident #51 in bed with their call bell hanging from the cord on the wall. At 7:42 am Resident #48 call bell was on the floor near the head of the bed and Resident #16 call bell and bed control was on the floor under the head of the bed. At 7:47 am Resident #27 call bell was clipped to the cord on the wall and resident #89 call bell was on the bedside table and the resident was unable to reach the call bell. At 8:03 am Resident #112 call bell was on the floor on the left side of the bed. At 8:15 am the surveyor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-01 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews it was determined that the facility staff failed to 1) store and process linen properly and 2)maintain effective infection prevention practices. This deficient practice had the potential to affect all the residents who were in the facility during the recertification survey.The findings include: On 11/20/25 at 10:30 am during a tour of the laundry facilities the surveyor observed clean linen in the laundry area that was not covered, clean linen in the hallway outside the laundry area that was not covered and there were multiple soiled tiles in the laundry storage room. The surveyor observed particles from the tile on the clean laundry. On 10/20/24 at 10:35 am during an interview with Environmental Services Manager #20 verbalized the clean and dirty laundry should not be in the same room and the clean laundry should be covered. Laundry Aid #21 verbalized they were multitasking, and they were about to put the laundry away. On 11/20/25 at 11:56 am Health Services Group District…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-01 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews it was determined that the facility staff failed to maintain a comfortable, clean and homelike environment for the residents as evidenced of residents not having pillows and residents' clothing not being stored in the closet or armoire. This deficient practice was evidenced in 5 (#116, #40, #51, #27, & #89) of 33 residents residing on Patuxent Hall during the recertification survey.The findings include:On 11/18/25 at 7:30 am during observation rounds the surveyor observed Resident #116 clothes on top of a tall grey basket. There was a soiled gown and a blue article of clothing on the floor in the shared bathroom. At 7:34 am Resident #40 was in bed sleeping and there were two pair of black sweatpants and grey sweatshirt on the right side of the bed on the floor. At 7:39 am the surveyor observed Resident #51 in bed without a pillow. At 7:45 the surveyor observed a large clear plastic bag with clothing on the floor in room [ROOM NUMBER]. At 7:47 am the surveyor observed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-01 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews it was determined that the facility staff failed to generate person centered care plans for a resident with Dementia, two residents with visual disturbances, and a resident who needed to wear a helmet to protect their brain while out of bed. This deficient practice was evidenced in 2 ( #12, #91) of 5 resident records reviewed for care plans during the recertification survey.The findings include:On 11/19/25 at 8:53 am, during an interview with Resident #12, the resident verbalized their vision was blurred. A review of the resident's diagnoses revealed the resident had a history of Primary Open Angled Glaucoma. A review of the residents' care plans revealed there was not a care plan initiated for vision.On 11/21/25 at 11:12 am, during an interview with the Director of Nursing (DON), the surveyor asked how they ensure residents receive vision care. The DON verbalized Health drive comes to the facility; they have a list of residents that need vision or dental and they will schedule an appointment to come into the facility. The surveyor reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-01 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interviews it was determined that the facility staff failed to complete quarterly care plan meetings. This deficient practice was evidenced in 1 (#96) of 2 resident records reviewed for care plan meetings during the recertification survey.The finding include:On 11/21/25 at 12:11 pm during an interview with Social Services Director #30 the surveyor asked to explain the process of care plan meetings. Social Services Director #30 verbalized care plan meetings are set up twice a week, on Mondays and Wednesday for long-term care residents. They reach out to the representative for the meeting; they meet in person or via phone. Each department who is related to the resident care attends the meeting. The long-term care meetings are held quarterly and annually. They also have meetings upon request and if there is a significant change as well. On 11/25/25 at 9:42 am a review of Resident #96 electronic health record (EHR) revealed there were no documented care plan meeting notes from 03/20/23-07/24/25. On 11/25/25 12:21 pm the surveyor asked the Administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews it was determined that the facility staff failed to adhere to professional nursing standards as evidenced by a resident received hospice care for 12 days without a physician order, the facility staff failed to coordinate the residents' care with the hospice nurse, and a resident was prescribed psychotropic medication without behavioral monitoring or monitoring for extrapyramidal side effects. This deficient practice was evidenced in 1 (#43) of 1 hospice record reviewed and 1 (#10) of 2 records reviewed for extrapyramidal side effects/behavioral monitoring during the recertification survey.The findings include:On 11/19/25 at 8:16 am a review of Resident #43 electronic health record revealed the resident was receiving hospice care with Adoration Hospice. The consent for hospice care was signed 03/14/25. A review of the residents' orders revealed an order was written for hospice care on 03/26/25. Licensed Practical Nurse #31 verbalized the hospice nurse comes to the facility to see the resident twice a week. A review of the paper chart revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation and resident and staff interviews it was determined the facility staff failed to ensure that dependent resident's personal hygiene needs were adequately met by offering and providing podiatry services to get their toenails trimmed on a regular basis. This was evident for 1 of 30 (#119) residents reviewed during the survey process. The findings include:Resident #119 reported that their toenails were extremely long and uncomfortable. He stated he hadn't seen a podiatrist in a while and that the podiatrist tried to break their toenails off instead of trimming them. The resident said that they had told that podiatrist he didn't want to see them again but wanted another podiatrist. The resident stated that they had not had their toenails cut since then and that they were very long. The resident also stated that they were diabetic and knew they should take care of their feet.The surveyor reviewed the medical record and only found one podiatry consult note dated 2022. There was a doctor's order for podiatry consults as needed. The surveyor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 59 citations
  • Potential for harm · D2025-12-01 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews it was determined that the facility staff failed to ensure residents who had impaired vision received vision care and a recommended assistive device. This deficient practice was evidenced in 2 (#12 & #91) of 2 resident records reviewed for vision services during the recertification survey.The findings include:On 11/19/25 at 8:53 am, while interviewing Resident #12, they verbalized their vision was blurred. A review of the resident's diagnoses revealed the resident had a history of Primary Open Angled Glaucoma.On 11/21/25 at 11:12 am during an interview with the Director of Nursing (DON) the surveyor asked how they ensure residents receive vision care. The DON verbalized Health Drive comes to the facility; they have a list of residents that need vision care, and they will schedule an appointment for them to come into the facility. The surveyor reported Resident #12 had a history of Glaucoma with blurred vision.On 11/25/25 at 12:32 pm a review of Resident #91 electronic medical record (EMR) revealed the resident's last eye exam was done by Health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interviews, it was determined that the facility failed to ensure that Nephrostomy drainage bag care was provided to a resident with a Nephrostomy . This was evident for 1 (#4) of 1 resident reviewed with a Nephrostomy. The findings include: On 11/24/2025 at 11:08 AM, during the initial interview of Resident #4, they stated that the staff did not empty or change their nephrostomy drainage bag and that they were forced to take care of it themselves and that their family provided the bags. On 11/24/2025 at 1:15 PM during a record review, it was noted that on the Task Administration Record (TAR) there is no documentation of the resident's urostomy bag being emptied and changed. On 11/24/2025 at 2:00 PM, The Director of Nursing (DON) was interviewed and he/she stated the urostomy bag was being changed but the staff was not documenting it. The DON was asked that if it wasn't documented how could they be sure that the change had been made and just as importantly how could the facility prove it had been done. The DON acknowledged that they couldn't.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-01 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews with facility staff, it was determined that the facility failed to maintain proper infection control procedures while serving breakfast. This was evident during the annual rectification survey. The findings include:On November 20, 2025, at 9:06 AM, the surveyor observed Staff #5, a Dietary Aid, while preparing beverages on clean trays for breakfast. Staff #5 knocked a tray onto the floor, then picked up the tray along with the silverware, napkin, and beverages from the floor. Staff #5 placed these items back on the tray and then positioned the fallen tray beside the clean trays on the serving line. Staff #6, another Dietary Aid, informed Staff #5 that this was unacceptable and removed the tray. No staff member cleaned the counter after the fallen tray was removed from beside the clean trays. Staff continued to serve breakfast, sliding clean trays down the service line over the area where the dirty tray had been. Staff #3, the Dietary Manager, was made aware that a tray fell and was picked up with the silverware and beverages, and that the items…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-01 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews it was determined that the facility staff failed to maintain the facility in a safe operating condition as evidenced by the heating/AC unit front in a resident's room was on the floor, damaged drywall in residents' rooms, a sink wasn't secured to the bathroom wall, holes in residents' bathroom door, an electrical plate was not secured to the wall, a bed control had exposed wires, an armoire with dry rotten wood, damaged tile in the shower room, a hole in the wall in the laundry room & damaged floor tile, multiple soiled ceiling tile in the stored linen room. This deficient practice was discovered in different areas in the facility during the recertification survey.The findings include:On 11/18/25 at 7:30 am during observation rounds the surveyor observed the front of the heating/AC unit was on the floor in room [ROOM NUMBER]. In the shared bathroom in room [ROOM NUMBER] the surveyor observed holes in the bathroom door. At 7:43 am while in room [ROOM NUMBER] the electrical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-01 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews it was determined that the facility failed to keep a sanitary environment. This was evident for 2 of 2 Residents (Residents # 64 and # 72) rooms observed during the annual recertification survey.The findings include:On 11/18/2025 at 11:27 AM, during the initial observation, a fly strip containing several dead flies and other insects was observed suspended from a cork bulletin board positioned directly above Resident #64's bed. Resident #64 was lying in bed, asleep, beneath the fly strip at the time of the observation.On 11/19/2025 at 10:34 AM, Staff #7, a Licensed Practical Nurse (LPN), was interviewed about the item hanging from the cork bulletin board above Resident #64's bed. Staff #7 identified the item as a fly strip/trap, explaining that Resident #64 had previously complained about flies in the room. When asked about the dead insects on the strip, Staff #7 confirmed, stating, there are dead flies and bugs stuck on the fly trap/strip above the residents bed. Staff #7 acknowledged that having a fly trap with dead insects in the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, it was determined that the facility's nursing staff failed to ensure that an newly admitted resident (resident #17) had a complete discharge summary from the local hospital. This failure to have a complete discharge summary from the local hospital led to the facility being unsure if they had the complete list of medications needed for the resident's care. This was evident for 1 of 2 residents reviewed for neglect during a complaint survey. The findings include:On 8/12/25 at 8:00am, the surveyor reviewed complaint MD00210531/ IQIES 342276 which alleged that the facility failed to provide continuous oxygen to resident #17 when he/she was admitted to the facility on the evening of 10/3/24. Resident #17 had a family member call 911 for assistance and the resident was transferred to the local hospital on [DATE]. On 8/12/25 at 8:10am, surveyor review of resident #17's medical records revealed the resident was admitted from the local hospital with a portable oxygen tank…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility's nursing staff and telehealth provider failed to ensure that a newly admitted resident with respiratory issues (resident #17) had an order for oxygen administration. This was evident for 1 of 2 residents reviewed for neglect during a complaint survey. The findings include:On 8/12/25 at 8:00am, the surveyor reviewed complaint MD00210531/ IQIES 342276 which alleged that the facility failed to provide continuous oxygen to resident #17 when he/she admitted to the facility on the evening of 10/3/24. Resident #17 had a family member call 911 for assistance and the resident was transferred to the local hospital on [DATE]. On 8/12/25 at 8:10am, surveyor review of resident #17's medical records revealed the resident was admitted from the local hospital with a portable oxygen tank that was administering 3 liters of oxygen though a nasal cannula. Further review of the medical record revealed that the resident complained of the tank being empty at 11:15pm on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-03 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, and clinical record review it was determined that the facility staff failed to ensure residents received showers at least twice a week. This was evident for 4 residents (#81, #111, #116, and #28) out of 48 residents who were part of the survey sample. The findings include: 1) This surveyor interviewed Resident #81 on 3/18/24 at 9:19 AM. The resident stated that he/she has not had a shower in three days and needs one. Resident declared that he/she stinks. Resident stated that he/she has requested showers, but the staff say to just go even though the resident cannot physically go on his/her own. A review of Resident #81's clinical record revealed that the Geriatric Nursing Assistants (GNA) documented only providing bed baths for the resident during the months of February and March. This surveyor interviewed the Unit Manager (Staff #50) on 3/28/24 at 9:06 AM. The lack of showers and the resident's right to showers twice a week was discussed. The Unit Manager said he was not surprised that Resident #81 complained and that he would look into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-03 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview it was determined that the facility failed to ensure the accuracy of the Medical Orders for Life-Sustaining Treatment (MOLST) and to maintain a proper resident's Advance Directive in the resident's medical record. This was found to be evident for 7 (Resident #27, #64, #61 and #111) out of 9 residents reviewed for advance directives. The findings include: Medical Orders for Life-Sustaining Treatment (MOLST) is a medical order form that relays instructions between health professionals about patient care. MOLST certifies orders that were agreed to by a patient or a patient's health care agent as named in the patient's advance directive. MOLST determines resuscitation status and includes other 8 sections of treatment choices. An Advance Directive is a legal document that states a person's wishes about receiving medical care if that person is no longer able to make medical decisions because of a serious illness. An advance directive may also give a person (such as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-03 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and medical record review, it was determined that the facility failed to have an effective system in place to ensure that residents and resident representatives are notified in writing of the bed hold policy upon transfer to the hospital. This was found to be evident for 4 (Residents #16, #63, #109, and #117) out of 6 residents reviewed for hospitalization during the annual survey. The findings include: A Bed Hold is the act of holding or reserving a resident's bed while the resident is absent from the facility for therapeutic leave or hospitalization. It must be provided to all facility residents regardless of payment source. Bed Hold policy should be disclosed in the admission packet during initial admission to the facility and it should be disclosed to resident and, if applicable, resident representatives at the time of transfer; if emergency transfer, within 24 hours. 1) On 3/28/24 at 9:40 am the surveyor conducted a review of Resident #16's medical record. According to the documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-03 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and medical record review, it was determined that the facility failed to accurately document resident assessment on the MDS (Minimum Data Set) as evidenced by the inaccurate coding for residents. This was found to be evident for 4 out of 6 Residents (#13, #16, #24, & #28) reviewed for accuracy of MDS assessments. The findings include: The MDS (Minimum Data Set) is a health status screening and assessment tool used for all residents of long-term care nursing facilities. The MDS is part of the federally mandated process for clinical assessment of all residents in Medicare and Medicaid certified nursing homes. This process provides a comprehensive assessment of each resident's functional capabilities and helps nursing home staff identify health problems. Hemodialysis is a process of filtering the blood of a person whose kidneys are not working normally and is a treatment to filter wastes and water from the blood, as the kidneys did when they were healthy. Hemodialysis helps control blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-03 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interviews, it was determined that the facility failed to hold care plan meetings with an interdisciplinary team for residents at the time of the Minimum Data Set (MDS) assessment. This was found evident for 3 (#97, #33, and #81) of 6 residents reviewed for care planning. The findings include: Care plans are developed for residents to guide the care that residents receive in the facility. They are required to be developed within 7 days of completion of a resident's admission comprehensive Minimum Data Set (MDS) assessment and revised at least every quarter (or more often as needed). The facility is required to have care plans developed and revised by an interdisciplinary team. 1) On 3/19/24 at 9:05 AM, the surveyor interviewed Resident #97. During the interview Resident #97 stated he/she was never invited to a care plan meeting. On 3/22/24 at 9:36 AM, the surveyor conducted an interview with Social Worker Staff #16. During the interview Staff #16 stated that Resident #97 was a long term care resident and her Social Work Assistant, Staff #17, would be more…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-03 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review, and observation it was determined that the facility failed to provide wound care treatments according to professional standards. This was found evident of 4 (Resident #101, #21, #332, and #74) of 6 Residents reviewed for skin and wound care. The findings include: 1) On 3/22/24 at 11:54 AM, the surveyor interviewed Resident #101 along with his/her significant other. During the interview Resident #101 stated his/her significant other was performing the wound care and that he/she was content with this arrangement. Resident #101's significant other stated he/she had no problem with providing the wound care. He/she further stated that until recently the facility's wound nurse would watch and evaluate the wounds while they were being changed; however, the wound nurse had not been in for several weeks and since then no other staff had watched the wound dressing change. On 3/26/24 at 9:53 AM, the surveyor reviewed Resident #101's care plan. On 2/14/24 a care plan was initiated that stated Resident #101 had his/her wound care treatment preference. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-03 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, it was determined that the facility failed to maintain medical records in accordance with acceptable professional standards and practices by: 1) safeguarding resident identifiable information from the public and 2) keeping accurate documentation. This was found evident in 4 of 45 (Resident #73, #101, #332, and #533) residents reviewed during the survey. The findings include: 1) On 3/19/24 at 9:25 AM, the surveyor observed an unattended medication cart on the third floor with a computer on top of the cart. The computer screen was facing out into the hallway. On further observations, the computer screen had Resident #73's medication profile displayed and the surveyor could see a list of medications. On 3/19/24 at 9:26 AM, the surveyor interviewed Licensed Practical Nurse (LPN) Staff #25 who had walked up to the medication cart. During the interview Staff #25 closed out the computer screen and confirmed that the computer screen should not have been displaying the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews it was determined that the facility failed to ensure staff sanitized medical equipment between residents and failed to ensure gowns were available for staff use as posted on the Enhanced Barrier Precaution signage at the door. This was found to be evident for 1 out of 3 staff observed for infection control and for 4 rooms (#300, #336, #338, and #340) out of 10 rooms observed for Personal Protective Equipment (PPE)availability. The findings include: 1) During an observation of the medication administration conducted on 3/20/24 at 8:38 AM for Resident #113, the surveyor observed Certified Medication Aide (CMA) #14 obtain the resident's blood pressure reading with a blood pressure monitor that had a wrist blood pressure cuff. The CMA returned to the medication cart and placed the blood pressure monitor on top of the medication cart. The CMA did not sanitize the blood pressure monitor and cuff. On 03/20/24 at 9:08 AM, the surveyor observed the CMA retrieve the blood pressure monitor with the wrist blood pressure cuff off the top of the medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, it was determined that the facility staff failed to ensure the dignity of the residents as evidenced by: 1) Nursing staff failed to wear a name tag and 2) Nursing staff use of a personal cell phone during Resident's (#16) care. This was found to be evident for 1 out of 1 Resident for dignity. The findings include: 1) On 3/18/24 at 9:13 AM the surveyor observed Geriatric Nursing Assistant (GNA) #12 on the 3rd floor nursing unit without a name tag. During an interview the surveyors asked GNA #12 what was the facility's expectation for name tags. The GNA advised the surveyors that she was expected to wear a name tag at all times. The GNA #12 then wrote her name on a piece of tape and placed it on her uniform. On 3/20/24 at 6:30 AM the surveyors observed that Registered Nurse (RN) #22 walked out of resident room [ROOM NUMBER] and into the hallway toward the 3rd floor nursing station without a name tag. During an interview the surveyors asked the RN what was the expectation for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-03 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review it was determined that the facility failed to honor the rights, delegated to a Resident's Representative by informing them of changes to the plan of care. This was found evident of 1 (Resident #77) of 9 residents reviewed for advanced directive during an annual and complaint survey. The finding include: On 3/19/24 at 10:08 AM, the surveyor reviewed Resident #77's medical records. The review revealed that Resident #77 was admitted to the facility in early August 2023. Further review revealed on 9/8/23 and on 9/11/23 two providers evaluated Resident #77 and documented their findings on a form titled, Physician Certification Related to Medical Condition, Substitute Decision Making, and Treatment limitations. Both providers evaluated that Resident #77 was unable to understand and sign admission documentation, unable to understand the nature, extent or probable consequences of the proposed treatment, and unable to make a rational evaluation of the burdens, risks, and benefits of the treatments. Both Providers deemed Resident #77 incapable of making…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and documentation review it was determined the facility failed to ensure that personal property was not lost. This was found to be evident for 1 (Resident #28) out of 1 Resident observed for missing property. The findings include: During the initial tour conducted on the 3rd floor nursing unit on 03/17/24 at 12:25 pm, the surveyors interviewed Resident #28. The Resident informed the surveyors that he/she had missing clothes and that he/she went down to the laundry department often to look for clothes. The Resident further stated that he/she had reported the missing clothes several times to the Nurses, Social Service Director, and the Administrator. On 3/29/24 at 9:05 am the surveyors interviewed the Nursing Home Administrator (NHA) about the process for missing personal property. The NHA conveyed to the surveyors that an inventory list is completed when the Resident is first admitted to the facility. The facility will review the inventory form when Residents have a concern about missing items, a grievance form would be completed and an investigation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined that the facility failed to ensure that the reporting of reasonable suspicion of an abuse result in serious bodily injury was no later than 2 hours to the State Agency after informing the State Agency of the suspicion of an abuse incident. This was evident for 1 (Resident #64) out of 12 residents reviewed for the facility self-report incidents. The findings include: An incident that involves a reasonable suspicion of abuse of a resident must be reported in an initial facility self-report to the State Agency within 2 hours after the incident was reported. Record review, on 03/28/24 at 1:20 PM, of the facility's self-report file found that an initial self-report (MD00200322) was sent, on 12/6/23 at 5:45 PM, to the State Agency. Further review revealed that within the facility's self-report investigation form, the alleged incident date and time was on 12/4/23 at 10:49 PM. It meant the incident occurred 2 days prior to the initial report date. On page 5 out of 7 of the self-report investigation form Resident #64 complained…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-03 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews, it was determined the facility failed to: 1) provide written notice with the reason for transfer to a Resident and 2) failed to notify the Ombudsman of residents that transferred. This was found evident of 3 of 6 (Resident #332, #63, and #109) residents reviewed for hospitalization during the survey. The findings included: 1a) On 3/18/24 at 9:49 AM, the surveyor conducted an interview with Resident #332. During the interview Resident #332 stated he/she had recently been hospitalized . On 3/22/24 at 7:56 AM, the surveyor reviewed Resident #332's medical record. The review revealed that in early February 2024 Resident #332 was transferred to the hospital. Further review revealed a change of condition progress note written by Licensed Practical Nurse (LPN) Staff #50 for the hospital transfer. The note stated, the resident was notified of the reason for transfer. However there was no indication that the resident received a written notice for the reason for transfer or that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-03 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined that the facility failed to develop and provide the baseline care plan to a newly admitted resident. This was found to be evident for 1(Resident #125 and #109) of 6 residents reviewed for care planning during the survey. The finding include: On 3/21/24 at 8:51 AM the surveyor reviewed Resident #125's medical record. The review revealed that Resident #125 was admitted to the facility in late January 2024. Further review revealed no baseline care plan note. A nursing evaluation was completed on 1/24/24, however in the evaluation there was no indication that any care planning was discussed with the resident or that the resident received a summary. The evaluation did not document the therapy services the facility planned to provide, the resident's goals to be obtained or a summary of the resident's medications with dietary instructions. On 3/21/24 at 12:54 PM, the surveyor requested the baseline care plan for Resident #125 from the Nursing Home Administrator (NHA). On 3/21/24 at 1:41 PM, the NHA returned stating that nursing does…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review it was determined that the facility failed to develop a care plan for smoking. This was found to be evident for 3 (Resident #28, #125, and #111) out of 6 residents reviewed for care plans. The findings include: On the initial tour of the facility on 3/17/24 at 12:10 PM the surveyors smelled smoke in Resident #28's room as they entered the room. Resident #28 was the only resident residing in the room at that time. The surveyors immediately interviewed the resident with the Unit Manager #50. The resident conveyed that he/she does not smoke. The surveyors and Unit Manager #50 observed 3 cigarette butts in water in a plastic cup and an empty pack of [NAME] cigarettes on the dresser in the rsident's room. Resident #28 denied the use of these cigarette butts. Review of the care plan for Resident #28 conducted by the surveyor on 3/17/24 at 1:00 PM revealed that the resident did not have a care plan for smoking. The surveyors interviewed the Nursing Home Administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on resident interview, staff interview, and observation it was determined that the facility staff failed to ensure that residents toenails were cut. This was evident for 1 (#183) out of 48 residents in the survey sample. The findings are: This surveyor observed Resident #183 on 3/18/24 at 9:59 AM and witnessed that the right foot had a long toenail on the big toe that measured about one inch above the toe. This surveyor interviewed Resident #183 on 3/18/24 at 10:02 AM. The resident stated that no one has cut the toenails even after the dressings on the feet were changed. The resident's toenail was observed on 3/22/24 at 1:13 PM to still be long. The Regional Clinical Director (Staff # 20) was interviewed on 4/2/24 at 11:40 AM. He confirmed that the resident had a podiatry appointment last week and said the facility will complete an 100% audit of all residents to ensure nails would be cut.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-03 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review it was determined that the facility failed to have an activities program designed to meet the interests and needs of residents based on the resident's comprehensive assessment and care plan. This was found evident of 2 (Resident #7 and #79) of 5 residents reviewed for activity during the survey. The findings include: 1) On 3/18/24 at 10:33 AM, and on 3/19/24 at 10:21 AM, the surveyor observed Resident #7 lying in bed with the covers pulled over his/her head. On 3/21/24 at 6:43 AM, the surveyor reviewed Resident #7's medical record. The review revealed that Resident #7 was admitted to the facility in early 2020 with a medical diagnosis, of, but not limited to, paranoid schizophrenia, major depressive disorder, adjustment insomnia, and mild cognitive impairment. Further review revealed a Minimum Data Set (MDS) assessment was conducted on 1/15/24 for Resident #7 and indicated his/her preferences in section F of the assessment. Resident #7 indicated it was very important to do things in group activities, keep up with the news, go outside,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-03 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record reviews and interviews it was determined that the facility failed to ensure the medication error rate of 5% or less. This was found to be evident for the medication administration observation during the re-certification survey. The findings include: During an observation of medication administration conducted on 3/20/24 at 8:38 AM for Resident #113, the surveyor observed Certified Medication Aide (CMA) #14 check off Vitamin D 25 mEq (milliequivalent) 2 tablets in the resident's electronic health record as administered. The surveyor observed the CMA retrieve and place all medications ordered for 8:00 AM except for Vitamin D in a medication cup. The CMA entered the resident's room, handed the resident the medication cup and stated here are your morning medications. During the continued observation of the medication administration conducted on 03/20/24 at 9:08 AM, CMA #14 and the surveyor reviewed Resident #72's electronic health record for medications. The resident had an order for Levothyroxine 50 mcg (1 millionth of a gram) to be administered before…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews it was determined that the facility failed to maintain a safe and effective system for securing medication and treatments in designated carts on the nursing units. This was found to be evident for 1 out of 7 medication carts and 2 out of 5 treatment carts observed during random tours of the facility. The findings include: During a random tour of the 1st floor nursing station conducted on 03/18/24 at 6:30 AM, the surveyor observed a medication cart unlocked. This surveyor was able to open each drawer of the cart and observe medications that were labeled with the resident's name and room number, as well as, house medications. On 03/18/24 at 6:33 AM an interview was conducted with the Licensed Practical Nurse (LPN) #18. During the interview the LPN confirmed that the unlocked medication cart was assigned to him and that he was responsible for the cart being unlocked. The LPN further stated the facility's expectation was for the medication cart to be always locked when…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-03 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and medical record review it was determined that the facility staff failed to assist the resident as necessary to make appointments for dental care or treatment. This was found to be evident for 1 (Resident # 13) out of 3 residents reviewed for dental treatments during an annual survey. The findings include: During observation and interview, on 03/18/24 at 10:06 AM, Resident #13 showed that he/she only had 3 teeth left and reported some of the gum areas were hurting. Record review, on 3/26/24 at 2:43 PM, of Resident #13's record revealed that the admission date was 6/11/2015 with the diagnoses of tobacco use, bilateral above knee amputations, dementia and anxiety. Further review of a dental on-site visit on 4/3/23, signed by Dentist Staff #58 for dental cleaning, found that Resident #13 had dormant retained roots and the dentist recommended extractions. However, during the following two on-site visits on 6/23/23 and 7/5/23 teeth were not extracted. And no further dental appointment was made. During interview, on 3/27/24 at 12:07 AM, the Administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-03 · tag F0839 — isolated
    Employ staff that are licensed, certified, or registered in accordance with state laws.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and employee file review it was determined that the facility failed to employ a Licensed Practical Nurse in accordance with Maryland State laws. This was found evident in 1 (Staff #13) out of 11 employees reviewed during the survey. The findings include: On 3/20/24 at 1:37 PM, the surveyor reviewed Staff # 13's employee file. In the review it was noted that Staff #13 had an active Virginia Practical Nurse License, however the employee file was not complete. No education transcripts, hire application, evaluations or disciplinary actions were in the file. The surveyor requested the entire employee file from the Nursing Home Administrator (NHA). On 2/21/24 at 9:59 AM the NHA provided additional documents as part of Staff #13's employment file. The surveyor reviewed the additional paperwork. Staff #13 was hired in May of 2022. However, no up-to-date human resources documents were in the file. On 3/22/24 at 11:09 AM, the surveyor interviewed the Corporate Human Resources Business Partner Staff # 30. During the interview Staff #30 confirmed that Staff #13 was hired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-03 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews it was determined that the facility failed to ensure that a resident's bed mattress was properly secured to the bed frame. This was found evident of 2 residents (Resident #85, & #97) on 4 different observations. The findings include: 1a) On 3/19/24 at 9:17 AM, the surveyor observed Resident #97's mattress slid over and approximately 4 inches of the bed frame exposed while Resident 97 was laying in his/her bed. The surveyor asked Resident #97 why the mattress was slid over and Resident # 97 stated the mattress always slides over when he/she gets into bed. On 3/25/24 at 1:25 PM, the surveyor again observed Resident # 97's mattress slid over approximately 4 inches exposing the bed frame. On 3/27/24 the surveyor reviewed Resident #97's medical record. The review revealed on admission, Resident #97 had a history of falling and on the February 6, 2024 Minimum Data Set (MDS) assessment Resident #97 required supervision or touching assistance while moving from sitting to lying flat in bed. On 3/28/24 at 8:56 AM, the surveyor conducted an interview with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-03 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined that the facility failed to maintain an effective pest control program as evidenced by the presence of insects. This was found to be evident for 1 out of 1 resident's (#77) room observed for pest control. The findings include: During a medication administration observation conducted on 03/21/24 at 7:11 AM, this surveyor observed multiple gnats swarming around the inside of the resident's room. The surveyor left the room to asked the Director of Nursing (DON) who was at the 3rd floor nursing station to come to the resident's room for the concern of gnat infestation. Both the surveyor and DON observed a privacy curtain covered in gnats from the top of the curtain to the bottom of the curtain. The DON took a picture of the infestation and stated she would report the observation to the Nursing Home Administrator (NHA). During an interview conducted on 03/21/24 at 11:25 AM, the surveyor asked the NHA what the facility's plan was to address the gnat infestation in Resident #77's room. The NHA stated she was not aware of the infestation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-03 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on employee record review and interviews it was determined that the facility failed to monitor staff to ensure required in-service training for nurse aide staff was completed. This was found evident in 1 out of 5 Geriatric Nursing Assistants (GNA# 48) reviewed. The finding include: On 3/20/24 at 1:17 PM, the surveyor reviewed the employee file for Geriatric Nursing Assistant (GNA) Staff #49. During the review of the employee's file the surveyor noted the facility completed a criminal background check, a sex offender registry check and a licensure check. The application and hire date for Staff #48 was 10/16/2023. No other documentation was in the employee file. 3/21/24 at 09:59 AM, the surveyor conducted an interview with the Nursing Home Administrator (NHA). During the interview the surveyor informed the NHA that Staff #48 had no records of education in his employee file. The NHA stated she would look to see if there were more documents. On 3/22/24 at 8:18 AM, the surveyor conducted an interview with the facility's staff educator, Staff #3. During the interview, Staff #3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-03 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on a review of clinical records, staff interview, and an investigation of Intake #MD00203099 it was determined that the facility staff failed to ensure a resident's personal and medical information. That was placed in another resident's clinical record. This was evident for 1 (#382) out of 48 residents in the survey sample. The findings include: A review of Resident #382's clinical record on 4/3/24 at 10:50 AM revealed that a discharge summary and Preadmission Screening and Resident Review (PASRR) form for Resident #41 was present. Interviewed the Administrator 4/3/24 at 12:12 PM. Showed the attached personal information and she stated that it should not be there.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, review of facility incidents, and interviews it was determined that the facility failed to ensure that a resident was free from verbal abuse. This was found to be evident for 2 (Resident #24 and #78) out of 9 residents reviewed for abuse. The findings include: 1) On 3/20/24 at 12:18 PM, the surveyors reviewed the Facility Reported Incident (FRI) dated 11/27/23 that had an allegation of verbal abuse against Resident #24. The resident alleged that the Registered Nurse (RN) used profane words and was dismissive when he/she advised the RN that he/she had a cold room.The statement obtained by the facility during their investigation revealed an admission from the RN that she had used profanity and was dismissive of the resident's concern. The surveyors reviewed the facility's Policies and Standard Procedures for Abuse on 3/20/23 at 12:45 PM. The definition of verbal abuse means the use of oral, written, or gestured communication or sounds that willfully includes disparaging and derogatory terms to residents, or within hearing distance, regardless of their age,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of facility-reported incidents, employee personnel files, closed clinical record review, facility abuse policy review, and staff interview, it was determined that facility staff failed to ensure resident # 71 was free from verbal abuse. This was evident for 1 out of 3 residents reviewed during a complaint survey. Findings include: On 9/25/23 at 11:20 AM a review of facility-reported incident #MD00197120 revealed that the facility reported an allegation of staff-to-resident verbal abuse on 9/17/23 in which Geriatric Nursing Assistance (GNA) #32 cursed at Resident #71. A medical record review on 9/25/23 at 11:20 AM revealed Resident # 71 was admitted to the facility in August 2023. A continued medical record review on 9/25/23 at 11:30 AM revealed an investigation of an alleged staff-to-resident verbal abuse incident that took place on 9/17/23 at 12:10 PM. GNA #32 observed Resident #71 brushing Resident #79's hair and feeding Resident #79 food and asked resident #71 to stop. Resident #71 left the area near Resident #79 and walked to his/her room loudly saying…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-02 · tag F0606 — failed to not employ staff found guilty of abuse — isolated
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of a facility reported incident, administrative files and staff interview, it was determined that the facility administration failed to implement the facility abuse policy by not performing a back-ground check on an employee. This was evident for 1 of 8 employee files reviewed for abuse during a complaint survey. The findings include: Review of facility reported incident MD00146699 on 08/21/2023 revealed an allegation GNA #1 was physically abusive to Resident #36 when providing care on 10/14/2019. In an interview with the facility's Director of Nursing (DON) on 08/31/23 at 9:10 AM, the DON stated that s/he was unable to locate a background check for GNA #1 in the administrative files. The facility administration failed to implement the facility abuse policy for GNA #1 when s/he was hired as an employee and obtain a back ground check.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of a complaint and a closed health record, as well as staff interview, it was determined that the nursing staff failed to administer an antibiotic as ordered. This was evident for 1 (Resident #45) of 70 residents reviewed during a complaint survey. The findings include: Review of complaint MD00182802 on 08/23/23 at 10 AM, revealed an allegation that Resident #45 did not receive his/her intravenous antibiotics as prescribed by his/her physician. A review of Resident #45's closed medical record revealed a physician's order, dated 08/04/22, instructed the nurses to administer the antibiotic, Cefazolin, 2 grams, intravenously, every 8 hours for 6 weeks, to treat Bacteremia. Further review of Resident #45's closed medical record revealed that the nursing staff did not sign off that Resident #45 received a dose of the antibiotic on the following days: 08/14/22, the evening shift, 10 PM dose. 08/18/22, the evening shift, 10 PM dose 08/19/22, the evening shift, 10 PM dose. 08/25/22, the evening shift, 10 PM dose. There were no nurses progress notes indicating a reason why…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-02 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaint, reviews of a closed medical record, and staff interview, it was determined the facility failed to timely provide medication to meet the needs of the residents. This was evident for 1 (Resident #35) of 70 residents reviewed during a complaint survey. The findings include: A review of complaint MD00176023 on 08/21/23 revealed an allegation that residents are complaining prescribed medications are not available. A review of Resident #41 closed medical record on 08/21/23 revealed that Resident #41 was admitted to the facility on [DATE] with diagnoses that included but are not limited to a status post knee replacement, sciatica, poor vision, and osteoarthritis. Further reviewed revealed that on 10/10/22, a physician ordered the nursing staff to administer Oxycodone, 10 mg orally, every 4 hours as needed for pain. A review of Resident #41's October 2022 medication administration record (MAR) on 08/23/23, failed to reveal the nursing staff had administered any Oxycodone to Resident #41 from 10/10/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-02 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on reviews of medical records and staff interviews, it was determined that the facility staff failed to 1) have a process to ensure the clinical pharmacist's monthly medication reviews were reviewed by the physician with a documented response in the resident's medical record. This was evident for 1 (Residents #41) of 70 residents reviewed during a complaint survey. The findings include: Medication Regimen Review (MRR) or Drug Regimen Review is a thorough monthly evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication. The MRR includes review of the medical record in order to prevent, identify, report, and resolve medication-related problems, medication errors, or other irregularities. Resident #41's medical record was reviewed on 08/22/23 at 10 AM. The pharmacist's monthly medication regimen reviews (MRR) were documented under the evaluations tab in the electronic health record (EHR) and reviewed for monthly compliance. The MRR dated 10/11/22 indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-02 · tag F0850 — failed to provide social-work services — isolated
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility staff roster review and staff interview, it was determined that the facility has a bed capacity of 150 and did not employ a qualified social worker from January 2016 to the present on a full-time basis. This deficient practice was found during a complaint survey and has the potential to affect all residents. The findings include: Interview with the Social Services Director #8 on 8/24/2023 at 1:00 PM revealed that the facility's Social Services Department employs staff that are unlicensed and uncertified. Social Services Director #8 also revealed that none of the Social Services staff, including him/herself, had the educational qualifications to be a qualified social worker. Social Services Director #8 further revealed that the facility has a contract with a qualified Social Worker that reviews resident records weekly by telephone. On 8/30/23 at 11:30 AM, the Surveyor interviewed the Director of Nursing (DON) regarding the contract with the Social Worker Consultant. The DON confirmed the Social Worker Consultant was employed by the facility since March 2022. The DON…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-03-11 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview with staff it was determined that the facility staff failed to provide a written notice for emergency transfers to the resident /or the resident representative and ombudsman. This was found to be evident for 5 out of 5 residents reviewed for a facility-initiated transfer during the investigative portion of the survey. The findings include: 1. A medical record review for Resident #109 was conducted on 03/3/19. Review of the physician order written on 11/02/18 revealed that Resident #109 had a change in their medical condition that required an immediate transfer to an acute care hospital for further evaluation. Review of the medical record failed to reveal a written notice for emergency transfers to the resident/ or the resident representative and the ombudsman. The Director of Nursing (DON) was interviewed and made aware of the findings at on 03/07/19 at 08:10 AM, No evidence of the notification was made provided to the team prior to exit. 2. A review of Resident #14's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-03-11 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation and staff interview, it was determined the facility staff failed to review and revise the interdisciplinary care plans to reveal accurate interventions for Residents (#57 and #23). This was evident for 2 of 40 residents selected for investigation during the survey process. Findings include: 1. Once the facility staff completes an in-depth assessment of the resident, the interdisciplinary team meet and develop care plans. Care plans provide direction for individualized care of the resident. A care plan flows from each resident's unique list of diagnoses and should be organized by the resident's specific needs. The care plan is a means of communicating and organizing the actions and assure the resident's needs are attended to. The care plan is to be reviewed and revised at each assessment time of the resident to ensure the interventions on the care plan is accurate and appropriate for the resident. Surveyor observation of Resident #57 on 03/03/19 at 09:50 AM revealed the resident in his room with a 1/2 pack of cigarettes. Medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-03-11 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined the facility staff failed to document/obtain the blood pressure for a resident with parameters (Resident #102 and #23). This was evident for 2 of 40 residents reviewed during survey investigation. The findings include: 1. Medical record review for Resident # 102 revealed on 12/6/2017, the physician ordered: Clonidine HCl Give 0.2 mg by mouth two times a day for Hypertension hold for systolic blood pressure (top number) <100 (less than and hold for diastolic blood pressure (bottom number) below 60. Clonidine is a medication used alone or with other medications to treat high blood pressure (hypertension). Review of the Medication Administration Record revealed the facility staff failed to obtain/document the resident's blood pressure from 2/1/19 to 3/5/19 at 8:0O AM and 8:00 PM as ordered by the physician. Interview with the Director of Nursing on 03/07/19 10:10 AM confirmed the facility staff failed to document/obtain Resident's #102 blood pressure as ordered by the physician. 2. Medical record review for Resident #23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-03-11 · tag F0770 — failed to provide lab services — pattern
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined the facility staff failed to obtain laboratory blood specimens on Residents (#12, #23, #84, #59 and #90). This was evident for 5 of 44 residents selected for review during the survey process. The findings include: 1. The facility staff failed to obtain laboratory blood specimen as ordered for Resident #12. Medical record review for Resident #12 revealed on 12/28/18 the facility staff obtained laboratory blood results. At that time, the Certified Registered Nurse Practitioner (CRNP) was notified and ordered intravenous fluids of dextrose 5% with water (D5W) at 100cc per hour for 2 liters and repeat BMP tomorrow (12/29/18). The Basic Metabolic Panel (BMP) can be used to evaluate kidney function, blood acid/base balance, and levels of blood sugar, and electrolytes. Components of the BMP are four electrolytes: sodium, potassium, chloride, bicarbonate, blood urea nitrogen, creatinine and glucose. Further record review revealed the facility staff failed to obtain the laboratory blood test as ordered by the CRNP. Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-03-11 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident complaints and surveyor observation it was determined the facility failed to provide food at a safe and appetizing temperature. This deficient practice has the potential to affect all residents. The findings include: On the morning of 3/6/2019 the Director of Culinary Services (DCS, Staff #5) was asked to provide a test tray of a regular diet lunch to the 4th floor of the facility in response to resident complaints of cold food. The 4th floor is the last floor to receive food service and is serviced by one meal cart via elevator from the ground floor kitchen. On 3/6/2019 at 1:00 PM the DCS arrived on the first floor hand carrying the requested lunch test tray containing cooked tilapia, broccoli and rice. The remainder of resident lunches for the floor were located in a metal food cart. At 1:02 PM the temperature of the food was taken with a calibrated thermometer in cooperation with the DCS. The tilapia measured 100 degrees Fahrenheit (F). The broccoli measured 95 F. The rice temperature could not be accurately measured due to the interstitial space between the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-03-11 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews of facility staff, it was determined that food service employees failed to ensure that sanitary and safe food handling practices were followed to reduce the risk of foodborne illness. This deficient practice has the potential to affect all residents. The findings include: On 3/3/2019 at 8:45 AM an initial tour of the facility's food storage and kitchen was conducted and the following observations were made: 1. Boxes of chemicals including degreaser and detergent observed stored in the dry goods storage room. 2. The kitchen hand washing sink nearest the walk in refrigerator was blocked by a trash can preventing access for food service employees. 3. A mop was observed stored within a mop bucket containing dark grey water. Mop buckets should be emptied and cleaned after use and mops should be stored off the ground. 4. Wet stacked pans were observed on the drying rack. Air drying dishes is required to ensure adequate sanitization. 5. The thermometer in the walk in refrigerator was attached to the compressor under the outlet which pumps cold air into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-03-11 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview of facility staff, it was determined that the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff and the public. This deficient practice has the potential to affect all residents. The findings include: On 3/3/2019 at 9:12 AM an inspection of the facility's on site emergency water was conducted with the Environmental Services (EVS) Director. Emergency water for the facility was stored outdoors in a locked wooden shed beside the dumpsters. The interior of the shed showed extensive white/brown mold growth on the top right ceiling approximately 2 feet in diameter as well as water damage to the roof and walls. The plastic containers of emergency water were stored below the mold growth on shelves. The shed did not provide insulation from freezing or extreme temperatures or shield emergency water from potential contamination from mold spores. The EVS Director confirmed that all on site emergency water for the facility was stored in this shed. These findings were acknowledged by the EVS Director at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review, observation and interview, it was determined the facility staff failed to provide Resident #23 with the most dignified existence. This was evident for 1 of 44 residents selected for resident rights during the annual survey. The findings include: Surveyor observation of Resident #23 on 3/6/19 at 12:45 PM revealed the resident's breakfast tray was still in the room, on the over-bed table and sitting in front of the resident. Of note, breakfast is usually served 8:15 AM. Observation revealed the breakfast tray was not removed until the resident was served lunch at 12:45 PM. Further observation of Resident #23 on 3/6/19 at 12:45 PM revealed the resident was in bed, in a hospital gown and the gown was noted with multiple dried stains. Interview with the interim Director of Nursing on 3/11/19 at 1:30 PM confirmed the facility staff failed to provide Resident #23 with the most dignified existence.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-11 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation and interview, it was determined the facility staff failed to promote self-determination for Residents (#23 and #92). This was evident for 1 of 44 residents selected for review of self-determination during the annual survey process. The findings include: 1. The facility staff failed to honor Resident's 23 certification of inability to make informed decisions. Medical record review for Resident #23 revealed on 10/31/17, 2 physicians assessed the resident and determined: the resident was unable to understand and sign admission documents and other documents; unable to understand the nature, extent, or probable consequences of the proposed treatment or course of treatment; unable to make a rational evaluation of the burdens, risks, and benefits of the treatment and unable to effectively communicate a decision. Further record review revealed on 11/12/18 the facility staff approached the resident about the flu vaccine. Influenza (Flu) is a viral infection that attacks the respiratory system - the nose, throat and lungs. Influenza vaccines…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation and resident interview during facility environmental observations it was determined that the facility staff failed to provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior. The findings include: On 3/3/2019 the following observations were made: 1. At 9:08 AM in room [ROOM NUMBER], bed A was observed to have a bag on the floor covered in debris beside the damaged bedside cabinet. At 9:19 AM, in room [ROOM NUMBER], bed B was observed with spills and debris on the bedside table. 2. At 9:55 AM in room [ROOM NUMBER], a hole was observed in the wall next to the A bed and Resident #92 stated that the blinds in that room do not close properly. 3. At 10:42 AM in room [ROOM NUMBER], bed B was observed with a damaged footboard and a dirty wheelchair. These findings were reviewed with the Director of Nursing and Administrator on 3/11/2019.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-11 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview it was determined the facility staff failed to document accurate assessment for Resident (#23) on the MDS. This was evident for 1 of 44 residents selected for review of MDSs assessment during the annual survey process. The MDS is a federally-mandated assessment tool that helps nursing home staff gathers information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments need to be accurate to ensure each resident receives the care they need. Categories of MDS (Minimum Data Set) are: Cognitive patterns, Communication and hearing patterns, Vision patterns, Physical functioning and structural problems which includes the assessment of range of motion, Continence, Psychosocial well-being, Mood and behavior patterns, Activity pursuit patterns, Disease diagnosis, Other health conditions, Oral/nutritional status, Oral/dental status, Skin condition, Medication use and Treatments and procedures. At the end of the MDS assessment the interdisciplinary team develops the plan of care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the medical record and interviews with staff, it was determined that the facility staff failed to develop a comprehensive care plan for a resident (#131). This was evident for 1 of 2 residents reviewed for urinary tract infections during the annual survey. The findings include: A care plan is a written guideline of care based on the individual resident's needs developed by an interdisciplinary team which includes nursing, rehabilitation staff, and dietary that communicates to other health care professionals. A written care plan decreases the risk of incomplete, incorrect or inaccurate care. During the initial resident interaction on 3-3-19 at 11:27 AM Resident #131 was asked why he/she had three urinary straight catheters lying on top of the bed. Resident #131 said the catheters were for him/her to do a straight catheter insertion to empty his/her bladder. Resident #131 performs self-catherizations every 6 hours due to a paralyzed bladder from being a paraplegic. On 3-7-19 at 12:00 PM Employee #10 stated Resident #131 performs his/her own catherization to empty…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined the facility staff failed provide care to promote the highest well-being to residents. The facility staff failed to obtain an infectious disease consultation for Resident (#12) as ordered; failed to obtain a Hematology/Oncology consultation as ordered for Resident (#71) and failed to provide a dressing change as ordered for Resident (#251). This was evident for 1 of 44 residents selected for review for provision of care during the annual survey process. The findings include: 1. The facility staff failed to obtain an infectious disease consultation as ordered by the physician. Medical record review for Resident #12 revealed on 11/4/18 and 11/9/18 the physician ordered: infectious disease consultation. Infectious diseases are disorders caused by organisms - such as bacteria, viruses, fungi or parasites. Further record review revealed the facility staff failed to obtain the consultation as ordered by the physician. Interview with the interim Director of Nursing on 3/11/19 at 1:30 PM confirmed the facility staff failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation and interview, it was determined the facility staff failed to provide Resident (#23) with a sippy cup as ordered and failed to notify the Certified Registered Nurse Practitioner (CRNP)/physician of a weight loss for Resident (#71). This was evident for 2 of 44 residents selected for review during the annual survey process. The finding includes: 1. The facility staff failed to provide Resident #23 with a sippy cup. Medical record review for Resident #23 revealed on 2/27/18 the physician ordered: sippy cup. A sippy cup has a screw or snap on lid and a spout that lets the resident drink without spilling. Surveyor observation of the resident's breakfast on 3/6/19 at 8:30 AM and lunch on 3/6/19 at 12:00 PM revealed the facility staff failed to supply the resident with the sippy as ordered by the physician. Interview with the interim Director of Nursing on 3/6/19 at 1:30 PM confirmed the facility staff failed to provide Resident #23 with a sippy cup as ordered by the physician. 2. The facility staff failed to notify the CRNP or physician of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-11 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interviews with facility staff, it was determined that the facility staff failed to obtain and administer an ordered pain medication (Resident # 304) and failed to follow physician orders in administering a pain medication (Resident #84). This is evident for 2 out of 3 residents reviewed for pain management. The findings include: 1. Resident #304 was ordered on admission [DATE] methadone 15 mg three times a day for pain. Resident #304 received the ordered methadone on 11-1-18 at 12:00 AM, 11-2-18 at 8:00 AM, 4:00 PM and 12:00. The methadone was not administered on 11-3-18 at 8:00 AM, 4:00 PM, 12:00 AM and 11-4-18 at 8:00 AM. The 4 missed doses were due to the facility not having the Controlled Substance Prescription signed by the physician. The facility filled out the form on 11-2-18 but did not have the physician sign and fax the form to the pharmacy until 11-4-18 at 11:33 AM. After the 11-3-18 dose was not available Employee #12 stated during interview on 3-7-19 at 8:00 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-11 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined the facility staff failed to have enough staffing to ensure Resident #71 was provided an escort for an appointment. This was evident for 1 of 44 residents selected for review of enough staffing during the survey process. The findings include: Medical record revealed on 2/19/19 Resident #71 was seen in a cardiology consultation. At that time, it was ordered for the resident to return to the clinic on 3/1/19 to have device checked. Interview with the Certified Registered Nurse Practitioner on 3/7/19 at 11:30 AM revealed Resident #71 has a: Linq ICM System in place. The Reveal LINQ (Trademark) Insertable Cardiac Monitor is a wireless and powerfully small insertable cardiac monitor ideal for patients experiencing infrequent symptoms that require long-term monitoring or ongoing management. The study using small, subcutaneous implantable cardiac monitors for long-term, 24-hour a day monitoring, detected a high incidence of atrial fibrillation (AF) in patients previously undiagnosed but suspected to be at high-risk for AF and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-11 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and interview, it was determined the facility staff failed to obtain a psychiatric consultation for Resident #84 in a timely manner. This was evident for 1 of 44 residents selected for review during the annual survey process. The findings include: Medical record review for Resident #84 revealed on 2/5/19 the physician ordered: psychiatric consultation for depression. Depression is classified as a mood disorder. It may be described as feelings of sadness, loss, or anger that interfere with a person's everyday activities. Further record review during the survey process revealed the facility staff failed to obtain the psychiatric consultation as ordered. Interview with the interim Director of Nursing on 3/11/19 at 1:30 PM confirmed the facility staff failed to obtain the psychiatric consultation as ordered for Resident #84.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-11 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined the consultant pharmacist failed to conduct a thorough medical record review to identify and bring to the facility staff's attention Resident #23 not receiving blood pressures and heart rate ordered by the physician. This was evident for 1 of 5 residents selected for review of un-necessary medications. The findings include: Medical record review for Resident #23 revealed on 2/5/18 the physician ordered: Carvedilol 6.25 milligrams by mouth 2 times a day for blood pressure, hold for SBP (systolic blood pressure-top number less than 110 and heart rate less than 60). Carvedilol is used to treat high blood pressure. This drug works by blocking the action of certain natural substances in your body, such as epinephrine, on the heart and blood vessels and this effect lowers the heart rate and blood pressure. Carvedilol belongs to a class of drugs known as alpha and beta blockers. On 2/5/18 the physician ordered: Procardia XL, 90 ER (extended release) milligrams by mouth 1 time a day, call physician for SBP above 170. Procardia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-11 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, it was determined the facility staff failed to dispose of garbage and refuse properly. The findings include: An observation of the facility's dumpster/trash disposal area was conducted on 3/3/2019 at 9:11 AM with the Environmental Services (EVS) Director (Staff #6). Discarded medical gloves and trash were observed on the ground beside the dumpster. Garbage and refuse should be disposed of properly to prevent harborage and feeding of pests. The findings were acknowledged by the EVS Director.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2019-03-11 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview it was determined that the facility staff failed to ensure staffing hours for nursing staff were posted and to ensure 18 months of posted nursing data were maintained. This was true for 4 out of 4 nursing units. The findings are: Survey team toured the facility and made observations of staffing. This surveyor interviewed the Director of Nursing on 3/7/19 at 8:16 AM and requested the posted staffing data for each unit for the past 18 months. The posted staffing data for the past 18 months was not presented to the team prior to exit.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$162,159 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $162,159 — penalty dated 2023-10-02
  • Medicare payment denial — starting 2024-05-17 for 26 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$18.1M
Net patient revenuemost recent cost report
+2.4%
Operating marginrevenue minus expenses
$2.1M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 83%Medicare 3%Other / private 14%

About 83% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.1M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$378per resident / day
operating cost
$11,479per month
≈ monthly operating cost
$387per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215183. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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