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Goodwill Mennonite Home, Inc.

891 Dorsey Hotel Road, Grantsville, MD 21536 · Non profit - Church related · 107 certified beds · (301) 895-5194 Medicare & Medicaid certified

Call the home — (301) 895-5194 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Apr 2025Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$13,250 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (5/5)
  • lower-than-typical staff turnover (24% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $13,250 in federal fines (most recent 2025-04-11)
  • its payroll-based staffing score sits well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
14173 National Pike · (301) 689-0572 · Call to confirm hours
Pharmacy
149 E Main St · (301) 895-5177 · Call to confirm hours
Grocery
760 Springs Rd · (301) 895-3171 · Call to confirm hours
Park
Miller St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 5 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.0%20.4%15.4%worse
Long-stay residents who lose too much weight4.4%5.4%5.4%better
Long-stay residents with a catheter left in their bladder1.7%0.5%0.9%worse
Long-stay residents with a urinary tract infection1.0%1.5%2.0%better
Long-stay residents with depressive symptoms0.8%22.8%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.7%2.4%3.3%better
Long-stay residents whose ability to walk worsened15.4%22.2%16.1%typical
Long-stay residents on antianxiety or hypnotic medication25.0%16.7%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%96.6%95.3%typical
Long-stay residents with pressure ulcers2.6%5.9%4.7%better
Long-stay residents with worsening bladder/bowel control22.2%25.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table24.4%13.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.5%1.1%1.4%worse
Short-stay residents rehospitalized after admission24.5%21.0%22.6%typical
Short-stay residents with an outpatient ER visit4.9%9.8%12.0%better
Long-stay hospitalizations per 1,000 resident days0.971.331.67better
Long-stay outpatient ER visits per 1,000 resident days0.741.201.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

35.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 26 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

35.4%U.S. median 51.5%
Got home and stayed home
10.7%U.S. median 10.7%
Went back to hospital
48.0%U.S. median 56.6%
Met the expected recovery
0.16U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 48.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 25 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 15% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF35.4%CMS range 21.0–51.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 7.2–14.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge48.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge56.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge56.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.0%CMS range 3.5–13.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.791.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.88
RN hours/ resident / day
0.86
LPN hours/ resident / day
2.39
Aide hours/ resident / day
4.13
Total nurse hours/ resident / day
0.45
RN hoursweekends
24.5%
Total nursing turnover
19.0%
RN turnover

How full it usually is: this home is certified for 107 beds and averages 104.3 residents a day — about 97% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.13 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.88 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.39 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.62 hrs/resident/day on weekends vs 4.34 on weekdays — 17% thinner on weekends. RN hours go from 1.06 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 24% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

19
deficiencies at the latest standard inspection (2025-04-11)
7
at the previous standard inspection (2020-03-06)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 12 most serious are shown; the remaining 26 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-04-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, it was determined that the facility failed to have an effective system in place to prevent cognitively impaired residents from leaving the facility without appropriate supervision. This was evident for 1 of 3 residents (#102) reviewed for elopement. This deficient practice led to immediate jeopardy for Resident #102 on 11/13/24. Following the incident, the facility implemented effective and thorough corrective measures. The facility's plan and action were verified during this survey; therefore, this deficiency was cited as past noncompliance. The date of correction was 11/13/24. The findings include: Dementia is a term that describes a group of symptoms associated with a decline in memory or other thinking skills. Brief Interview for Mental Status. The BIMS test is used to evaluate cognitive impairment. A BIMS score can range from 0 to 15, with lower scores indicating a decline in cognitive performance. In an interview on 4/4/25 at 8:30 AM, staff #10, Unit Manager for the Memory Lane Unit, reported that Resident #102 had eloped in the past. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2018-09-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, facility investigation, and staff interviews, it was determined that the facility staff failed to maintain the safety of a totally dependent resident while providing routine care resulting in the resident falling out of bed. This action resulted in a 5 cm(centimeter) hematoma to the right side of the head, abrasions across the back, bruising to the chest, left arm, right arm and the back of the head requiring pain management. This was evident for 1 (#16) of 4 residents reviewed for accidents. The finding included the following: A hematoma is localized swelling that is filled with blood caused by a break in the wall of a blood vessel. The breakage may be spontaneous, as in the case of an aneurysm, or caused by trauma. By way of history, according to the medical record, (resident #16) had End Stage Alzheimer's Disease, History of falls, Osteoporosis, Osteoarthritis, Dysphagia, Abnormal posture, muscle weakness and contracture of the right ankle and foot. The resident was nonverbal and totally dependent on staff for all aspects of care. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-11 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, it was determined that the facility failed to ensure that residents had access to a call bell within reach. This was evident for one (Resident #32) of one resident reviewed while completing the environmental task.The findings include: Resident #32 has quadriplegia, which is paralysis affecting the torso and all four limbs. Additionally, the resident has a communication deficit, resulting in significant difficulty speaking or expressing needs. A joint contracture happens when the soft tissues around a joint—like muscles, tendons, or skin—become tight, short, and stiff, locking the joint into a bent or frozen position that prevents normal movement. On 6/08/26 at 10:55 AM, during the initial screening process, the surveyor observed Resident #32 seated in a bedside geri-chair (recliner-type chair). The chair was positioned parallel to the resident's bed, and the call bell had been placed on the bed. The resident was noted to have contracted hands and a contracted torso. Based on the distance between the resident and the bed, as well…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-11 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of medical records and facility investigation documentation and interviews it was determined that the facility failed to follow requirements for reporting incidents to the State Survey Agency. This was found to be evident for 5 (Resident #30, # 76, #60, #26, and #160 ) out of 5 residents reviewed for potential abuse. The findings include: 1) Review of Resident #30's medical record on 4/8/25 revealed the resident has a diagnosis of Alzheimer's dementia with severe cognitive impairment as evidenced by a Brief Interview for Mental Status (BIMS) score of 3 out of 15. The resident had a current order, in effect since 7/31/24, for 2 staff to provide care at all times. The resident also had a current order, in effect since 8/13/24, for the use of a Stander with assist of 2 for transfers. On 4/9/25 review a progress note, dated 3/26/25 at 6:24 AM, revealed that the geriatric nursing assistant (GNA) reported several bruises to the the resident's legs and one to the resident's wrist. The bruises to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-11 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of medical records, facility investigation documentation, and interviews it was determined that the facility failed to ensure injuries of unknown origin were thoroughly investigated. This was found to be evident for 2(Resident #30 and #26) out of 5 residents reviewed for potential abuse. The findings include: 1) Review of Resident #30's medical record on 4/8/25 revealed the resident had a diagnosis of Alzheimer's dementia with severe cognitive impairment as evidenced by a Brief Interview for Mental Status (BIMS) score of 3 out of 15. The resident had a current order, in effect since 7/31/24, for 2 staff to provide care at all times. The resident also had a current order, in effect since 8/13/24, for the use of a Stander with assist of 2 for transfers. On 4/9/25 review a progress note, dated 3/26/25 at 6:24 AM, revealed that the geriatric nursing assistant (GNA) reported several bruises to the the resident's legs and one to the resident's wrist. The bruises to the legs included: right inner kneecap bruise of 3 X 2 cm; right outer kneecap is 3.5 x 3.0 cm; right lower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-11 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews, it was determined that the facility failed to 1) document why a Gradual Dose Reduction (GDR) was contraindicated for the use of psychotropic drug and document specific indications for administering the medicine to a resident and 2) adequately monitor residents for behaviors, side effects, or adverse consequences related to the use of psychotropic drugs. This was evident for 3 (#4, #67, and #7) of 6 residents reviewed for unnecessary medications. The findings include: A psychotropic drug is any drug that affects brain activities associated with mental processes and behavior. Gradual Dose Reduction (GDR) is the stepwise tapering of a dose to determine if a lower dose can manage symptoms, conditions, or risks or if the medication can be stopped. 1) In an initial tour of the South A unit on 4/2/25 at 11:22 AM, Resident #4 was observed in a wheelchair sitting in a common area. The resident was sleeping while other residents were participating in an activity program. A record review on 4/8/25 at 8:38 AM contained a monthly pharmacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-11 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and a review of facility documentation, it was determined that the facility failed to store controlled substances in a double-locked system and did not maintain proper medication storage temperatures. This was evident for three of three secured medication rooms and three of three medication refrigerators observed for medication storage. The findings include: On 4/10/25 at 10:21 AM, the surveyor observed the medication storage room in the Memory Care unit with Nurse #19. A storage box containing various medications was on top of the medication cart, with drawers sealed by red or green zip ties. Nurse #19 explained that the box holds facility stock (interim) medications: green ties indicate unopened drawers, and red ties indicate opened ones. The surveyor noted that the interim box included Ativan 0.5 mg and Phenobarbital 16.2 mg. Phenobarbital and Ativan are Schedule IV drugs. The facility's Controlled Drug Policy dated 4/8/25, stated: A secured area is one that is kept under two locks; and Schedule II-V controlled drugs must be stored in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, it was determined that the facility failed to ensure that holes were repaired in drywall. This was evident for two of the two bathrooms reviewed for the facility environment. The findings include: On 4/2/2025 at approximately 11:00 AM, the surveyor observed a gap in the drywall near the pipe beneath the bathroom sink shared by residents in rooms [ROOM NUMBERS]. A few minutes later, a similar gap was noted in the drywall beneath the sink in the bathroom for room [ROOM NUMBER]. Additionally, in room [ROOM NUMBER]'s bathroom, the plate covering the area where the pipe from the toilet enters the wall had come loose, exposing a gap in the drywall. On 4/08/2025 at 10:58 AM, the surveyor interviewed the Environmental Services Director (ESD #17). When asked about the process for addressing areas in need of repair, ESD #17 explained that maintenance staff regularly walk the facility to identify necessary repairs and that housekeepers or other staff members also report issues as they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, it was determined that the facility failed to ensure residents were protected from abuse. This was evident for 1 (Resident #60) of 5 residents reviewed for abuse. The findings include: Resident #60 was admitted to the facility in 2021. The investigation packet for an abuse allegation on the resident, related to MD00216040 was reviewed on 4/7/25 at 9:43 AM. The review revealed that a Geriatric Nursing Assistant (GNA #14) had pinched Resident #60. The facility's Abuse Coordinator was the Social Services Coordinator (Staff #6). Staff #6 was interviewed on 4/7/25 at 1:22 PM. During the interview, Staff #6 reported that abuse was substantiated after the facility's investigation. Staff #6 indicated that the facility was able to substantiate abuse due to reports by GNA #18, who was also providing care to Resident #60 at the time of the allegation. On 4/7/25 at 2:37 PM, the Chief Human Resources Officer (Staff #13) provided documentation to indicate that GNA #14's employment was terminated on 3/27/25. Furthermore, GNA #14 was banned from coming into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined that the facility failed to complete a Significant Change in Status Minimum Data Set (MDS) assessment within 14 days for a resident admitted to hospice care. This was evident for 1 (Resident #80), who was reviewed for hospice. The findings include: The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each Resident's strengths and needs. Information collected on the MDS drives Resident care planning decisions. MDS assessments must be accurate to ensure that each Resident receives the care they need. The nursing home should complete a Significant Change in Status MDS assessment within 14 days when there's a major decline or improvement in a resident's status. A record review on 4/3/25 at 10:36 AM showed that Resident #80 had resided in the facility since May 2023. A review of Resident #80's current attending provider's orders showed that the Resident was admitted to hospice care effective…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that the facility failed to accurately reflect Resident #107's discharge plan on the Minimum Data Set (MDS) assessment. This was evident for one out of one resident reviewed for discharge planning. The findings include: A Minimum Data Set (MDS) is a standardized assessment tool that helps to evaluate the health status of residents in long-term care facilities. The information gathered helps facilities to develop patient centered care plans based on the resident's unique needs. On 4/9/25 review of the Resident 107's progress notes revealed the following: A review of the care plan dated 1/27/25 indicates that Resident #107 wishes to be discharged to their home. On 1/29/25 - Nursing Note: Resident #107's representative visited and inquired about their return to their apartment. Resident representative was informed that we would consult with Physical Therapy (PT) to assess their progress. PT later reported s/he is doing very well-independent in their room via…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that the facility staff failed to develop a person-centered baseline care plan that included interventions for monitoring a resident who was identified as an elopement risk. This was evident for 1 (#102) of 9 residents reviewed for accidents. The findings include: A baseline care plan is a document outlining initial instructions for providing care to a resident in a long-term care facility, developed within 48 hours of admission. A record review on 4/4/25 at 10:53 AM, showed that Resident #102 was admitted to the facility in November 2024 with diagnosis including Dementia (Dementia is a general term for impaired ability to remember, think, or make decisions). The Resident was confused and walked independently. The review also contained an Elopement evaluation completed on 11/8/24 that indicated that Resident #102 was a wanderer and had a history of elopement or attempted elopement while at home (A wanderer is someone who roams from place to place, often without a fixed route or purpose). Continued review of a baseline care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · Dcited before2025-04-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews, it was determined that the facility failed to implement a resident-centered care plan, as evidenced by the failure to implement interventions to prevent skin injury. This was evident for 1 (#67) of 33 residents reviewed during the survey. The findings include: A care plan is a guide that addresses each resident's unique needs. It is used to plan, assess, and evaluate the effectiveness of the resident's care. In an observation on 4/2/25 at 12:10 PM, Resident #67 was noted with a wound dressing to his/her right elbow. The resident's representative was present and stated, Sometimes she gets skin tears from falls. A review later that day of Resident #67's treatment orders included an attending provider's order dated 10/22/2023 for Resident #67 to get Geri Gloves applied to [bilateral] arms to prevent injury, on [in the morning] [and off in the evening] every day and evening shift. A continued review of Resident #67's care plan revealed the potential for alterations in skin integrity as one of the problems. The care plan documented as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation and record review it was determined that the facility failed to 1) ensure that a resident received the correct cream/protectant ordered by a physician, and 2) protect residents from injury. This was evident for 2 (Resident # 5 and #160) out of 5 residents reviewed for non-pressure skin conditions. The findings include: 1) On 4/2/25 at 10:16 AM an interview was conducted with Resident #5, a long-term resident residing in the dementia care unit. During the interview s/he complained that s/he had an itchy back which was being treated with a cream kept by her/his bedside. On 4/2/25 at 10:17 AM a tube of Dimethicone skin protectant was observed next to the Resident #5. On 4/9/25 a review of Resident #5 physician orders failed to reveal an order for Dimethicone skin protectant. On 4/9/25 4:41 PM during an interview with the Assistant Director of Nursing (Staff #8) she confirmed that Resident #5 did not have an order for the Dimethicone skin protectant. Staff #8 reported that Resident #5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, it was determined that the facility failed to assess the risk of entrapment from side rails and failed to re-evaluate the need for side rails. This was found to be evident for two (Resident #29 and #26) out of two residents reviewed for side rail use. The findings include: 1) On 4/2/25 at 12:56 PM, during an observation, the surveyor noted that Resident #29 had a one-half side rail on their bed. On 4/3/25 at 2:42 PM, the surveyor observed Resident #29 in bed with the side rail raised. A noticeable gap was observed between the mattress and the side rail. Review of Resident #29's Bed Rail Assessments, completed on 4/4/24, 7/3/24, 10/01/24, 12/19/24, 1/25/25, and 4/4/25, revealed that the facility did not include assessing the risk of side rail placement for entrapment. On 4/3/25, at 2:47 PM, the surveyor spoke with the Director of Nursing (DON) and asked whether side rail assessments are completed for residents. DON stated that assessments are conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, observations, and record reviews, it was determined that the facility failed to ensure that an accurate inventory of controlled medications was maintained. This was evident for one medication cart (on Memory Lane) of three medication carts observed. The findings include: During an observation on the Memory Lane unit on 4/02/25 at 1:04 PM, the facility pharmacy service delivered medication to the nurses station, and the Licensed Practical Nurse (LPN #11) was observed to sign for the delivery. The surveyor then asked LPN #11 to show the surveyor where medications were stored. During the observation of the medication storage room on Memory Lane Unit on 4/02/25 at 1:06 PM with LPN #11, the medication cart and controlled substance storage was also reviewed. During this observation, it was revealed that LPN #11 had presigned and dated the controlled substance log count for the 3 PM - 11 PM shift for 4/02/25 as being a completed count off. LPN #11 told the surveyor that they had gotten ahead of themselves. The deficiency was confirmed with the Director of Nursing (DON)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, it was determined that the facility failed to ensure a resident received their medications according to the attending physician's orders. This was evident for 1 (#4) out of 6 residents reviewed for unnecessary medications. The findings include: A pulse is the heart rate. It's the number of times the heart beats in one minute. A normal resting heart rate for most adults is between 60 and 100 beats per minute. A record review on 4/7/25 at 4:22 PM showed that Resident #4's diagnoses included high blood pressure and received antihypertensive medicine twice daily per the attending provider's orders. The order also stated to hold (not give) the medication for a Pulse less than 70. A subsequent review of Resident #4's medication administration records (MARs) from March 1- April 10, 2025, showed that the resident received the antihypertensive medicine on 3/16/25 for a pulse of 63, 3/24/25 for a pulse of 66, 3/31/25 for a pulse of 64, 4/5/25 for a pulse of 66 and 4/10/25 for a pulse of 64. In an interview on 4/8/25 at 2:00 PM, staff #8, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, it was determined that the facility failed to store food in accordance with professional standards. This deficient practice has the potential to affect all residents. The findings include: An observation of the facility's walk-in refrigerator #1 on 4/2/25 at 9:36 AM with staff #29, dietary services director present, showed an opened container of coleslaw dressing not labeled with an open date or use-by date. Staff stated that all opened food items were to be labeled with the opening date. A subsequent observation of the Memory care unit snack refrigerator on 4/2/25 at 11:32 AM, with staff #30, a Geriatric nurse aide present, showed an opened carton of Thickened lemon-flavored water with an open date of 4/17/24. The best by date on the carton was July 2024. Staff #30 confirmed that it had expired. An interview with Staff #10, the Unit manager for the Memory care unit, confirmed that the Thickened lemon-flavored water had expired. In an interview on 4/3/25 at 3:07 PM, the director of nursing (DON) indicated that her night nurses cleaned out the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, it was determined that that facility failed to protect resident data. This was evident on one out of three nursing units. The findings include: On 4/03/25 at 1:29 PM, the surveyor observed an unattended medication cart to the left of the nurse's station on the south wing with an unlocked computer on top. The computer screen displayed visible resident information, including a photo and personal data. Two individuals were seen walking past the unattended cart during this time. The surveyor then witnessed the Infection Control Nurse (Staff #3) notice the unlocked computer and proceed to lock the screen. When speaking to the surveyor, she acknowledged that the computer had been left unattended with resident data displayed. When the surveyor asked which resident's data had been visible, she responded that she was unsure, as she had closed the screen too quickly to identify the resident.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and reviews of facility documentation, it was determined that the facility failed to inspect beds and identify risks for entrapment. This was evident in two out of two Residents (#29 and #26) reviewed for bed safety. The findings include: 1) On 4/2/25 at 12:56 PM, during an observation, the surveyor noted that Resident #29 had a one-half side rail on their bed. Review of Resident #29's care plan revealed that the resident was dependent on staff for bed mobility. A review of Resident #29 ' s Bed Rail Assessments, conducted on 4/4/24, 7/3/24, 10/01/24, 12/19/24, 1/25/25, and 4/4/25, revealed that the facility did not include an inspection of the bed or an assessment of entrapment risks during these evaluations. 2) Resident # 26's care plan revealed that the resident was dependent on staff for bed mobility. Review of Resident #26's Bed Rail Assessments completed on 3/23/24, 6/16/24, 9/3/24, 12/19/24, and 3/14/25, revealed that the facility did not include an inspection of the bed or an assessment of entrapment risks during these evaluations. On 4/3/25 at 2:47 PM the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-03-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and staff interviews, it was determined that facility staff failed to develop and implement a resident-centered care plan for a resident with behaviors. This was evident for 1 (#98) of 36 residents reviewed for care plans. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. The MDS (Minimum Data Set) is a complete assessment of the resident which provides the facility information necessary to develop a plan of care, provide the appropriate care and services to the resident, and to modify the care plan based on the resident's status. 1) An observation of Resident #98 on 3/3/20 at 9:41 AM and on 3/5/20 at 8:58 AM revealed the resident had facial hair and his/her hair was disheveled. A record review for Resident #98 on 3/5/20 at 2:20 PM, revealed that the facility staff failed to have a care plan in place for resistance to care and implemented interventions to assists staff when they attempt to give care. During an interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-03-06 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observation and interview with staff, it was determined the facility staff failed to properly store medications by failing to ensure schedule III - V medications were stored in separately locked, permanently affixed compartments. This was evident in 1 of 5 facility medication carts observed during medication storage review. Per the Federal Comprehensive Drug Abuse Prevention and Control Act of 1970: Controlled substances are generally defined as medications that are considered easily abusable. Under the Controlled Substances Act, these medications are categorized into 5 schedules. Schedule I medications have the highest abuse potential, while medications in Schedule V have a low abuse potential. The findings include: On 3/5/20 at 9:22 AM, the surveyor observed the Memory Care medication cart. The cart contained a separately locked drawer containing Fentanyl Patches and liquid Morphine. Both were schedule II medications. A storage drawer located above the locked drawer contained the following medications: 17 tablets of Lorazepam 0.5 mg (milligrams) and 16 tablets of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-06 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, record review and staff interviews, it was determined that the facility failed to ensure that residents were included in their plan of care. This was evident for 1 (#39) of resident of 2 residents reviewed for care plans during investigation phase. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. During an interview with Resident #39 on 3/3/20 at 9:30 AM, the resident reported that he/she had not been invited to their care plan meetings. A record review on 3/6/20 at 8:18 AM, revealed care plan evaluation notes, dated 4/24/19, 10/15/19, and 1/14/20, that did not mention Resident #39 being present or declining to be at the care plan meeting. A care plan evaluation note, dated 7/17/19, stated that resident declined to attend the meeting. An interview with MDS Coordinators #10 and #11 on 3/6/20 at 8:56 AM, revealed that they go to the resident and invite them to the care plan meeting verbally and have them sign an Invitation Form.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-06 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined that the facility staff failed to void an older MOLST form located in a resident's active medical record. This was evident for 1 (Residents #97) of 2 residents reviewed for Advance Directives during an annual recertification survey. The findings include: A Maryland MOLST (Medical Orders for Life-Sustaining Treatment) form is used for documenting a resident's specific wishes related to life-sustaining treatments. The MOLST form includes medical orders for Emergency Medical Services (EMS) and other medical personnel regarding cardiopulmonary resuscitation and other life-sustaining treatment options for a specific patient. Instructions for completing a Maryland MOLST include: A Physician, Nurse Practitioner (NP), or a Physician Assistant (PA) must be accurately and legibly complete the form and then sign and date it. Voiding the Form: to void this medical order form, a physician or nurse practitioner shall draw a line through the sheet, write…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-06 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and staff interview, it was determined that staff failed to ensure that activities were provided to residents meet their individual needs and preferences. This was evident for 2 (#16 and #23) of 2 residents reviewed for activities. The findings include: The MDS (Minimum Data Set) is a complete assessment of the resident which provides the facility information necessary to develop a plan of care, provide the appropriate care and services to the resident, and to modify the care plan based on the resident's status. 1) A record review for Resident #16 on 3/5/20 at 12:00 PM, revealed that resident was admitted to the facility 2 years ago. The medical record indicated the resident had a diagnosis of dementia. Review of the MDS with an Assessment Reference Date (ARD) of 12/16/19, revealed in Section C Cognitive Patterns that the resident was rarely understood and was unable to be interviewed to determine a level of cognitive impairment. Section F Preferences for Customary Routine and Activities documented resident enjoys listening to music, doing things…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-03-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, reviews of a medical record and staff interview, it was determined that the facility staff failed to assess a resident's bruising timely. This was evident for 1 (Resident #82) of 2 residents reviewed for non-pressure related skin conditions during an annual recertification survey. The findings include: Review of Resident #82's medical record on 03/03/2020 at 1:00 PM revealed Resident #82 was admitted to the facility 2 years ago and resided on the memory care unit. Resident #82's medical record indicated that Resident #82 suffered from dementia with behaviors that include hitting and kicking. During the initial tour of the facility on 03/03/2020 at 1:00 PM, the surveyor observed discoloration and/or bruising to Resident #82's left hand and wrist. There was no bleeding observed. Resident #82 did not look to be in pain while sitting in a lounge chair on the unit. Review of Resident #82's medical record, on 03/03/2020 at 1:00 PM, failed to reveal any assessment nor documentation of Resident #82's left hand bruising. In an interview on 03/04/2020 at 2:26 PM, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-06 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and surveyor observation, it was determined the facility failed to provide food in a safe manner. This was evident for 1 (Resident #59) of 37 residents reviewed during an annual recertification survey. The findings include: Resident #59 has resided in the facility for 7 years and is totally dependent upon the facility staff for all aspects of his/her care including being fed all meals. On 03/03/2020 at 12:35 PM, Resident #59 was observed being fed by staff member #6. Observed on Resident #59's lunch meal tray were large chunks of what appeared to be fruit pushed to one side of the plate. In an interview with staff member #6 at this time, staff member #6 stated that Resident #59 was on a pureed diet but the peaches that came with Resident #59's lunch meal tray were not entirely pureed. Staff member #6 pointed out the 2 large chunks that had not been totally pureed on Resident #57's lunch meal plate, and that she had moved the non- pureed peaches to the side of the plate. In an interview on 03/03/2020 at 12:41 PM, the facility administrator was made aware that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2018-09-07 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview with facility staff, it was determined that the facility failed to maintain a clean and homelike environment for residents. This was evidenced by 1.) unpainted sections of wall spackling in residents' living quarters; 2.) missing or broken molding in residents' living quarters; 3.) broken tile in the bathroom and 4.) a dirty grate next to the clothing washing machine. This was true for 7 of 32 rooms (rms 266, 268, 270, 272, 275, 269, 271). The evidence includes: During observations made during the initial tour of the facility that took place on 9/4/18 between 9:17 AM and 2:41 PM, the following findings were identified: 1) Unpainted spackling present next to the shower in room [ROOM NUMBER]'s bathroom in an area measuring 15 x 4; 2) Molding missing next to the shower wall in room [ROOM NUMBER]'s bathroom in an area measuring 4 x 4; 3) 12 missing section of molding in room [ROOM NUMBER]'s bathroom; 4) Unpainted, unsanded spackling in a 2' x 1' area behind the resident's reclining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2018-09-07 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, it was determined that the facility failed to develop and implement comprehensive person-centered care plans with measurable goals. This was evident for 1 (#41) of 4 residents reviewed for hospitalization, 1 (#87) of 4 residents reviewed for accidents and 1 (#71) of 5 residents reviewed for unnecessary medications. The findings include: 1) Review of the medical record for Resident #41 on 9/5/18 revealed that the resident was sent to an acute care facility on 7/11/18 with a complaint of chest pain. The resident was admitted to the hospital and returned to the facility on 7/15/18. The 7/15/18 at 22:09 nursing note documented while in hospital complained of dysuria and diagnosed with (urinary tract infection) UTI. A 7/31/18 at 21:53 concurrent review stated that the resident was lethargic, twitching and blood glucose level was elevated, therefore, resident was sent to acute care facility. A 7/31/18 at 23:55 note stated, resident was admitted to [hospital name] for UTI. The resident returned from the hospital on 8/3/18. An 8/4/18 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2018-09-07 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview with staff, it was determined that the facility staff failed to date and label food items and failed to discard damaged food items. This was evident during the initial tour of the kitchen. The findings include: On 9/4/18 at 11:10 AM, a tour of the kitchen was conducted along with the Dietary Manager (Staff #4). Observation was made of the stand-up refrigerator. In the refrigerator were 2 racks of 1/2 sandwiches that were in wax paper sandwich bags on trays which were not dated or labeled. The freezer below the refrigerator, the second rack, had rust on the front of the rack. Observation was made in the dry storage room of (1) 6 lb. 10 oz. can of salsa with the top dented, (1) 6 lb. 10 oz. can of sliced peaches with the side dented and (1) 6 lb. 10 oz. can of sliced peaches with the top edge dented. Staff #4 acknowledged the areas of concern.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2018-09-07 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review, and staff interview, it was determined that the facility failed to keep complete and accurate medical records. This was evident for 1 (#86) of 1 residents reviewed for Hospice and 1 (#9) of 2 residents reviewed for activities of daily living. The findings include: 1) Observation was made of Resident #86, on 9/4/18 at 12:32 PM, lying very still in bed with sunken features around the mouth. At 12:34 PM, the surveyor asked Staff #9 how the resident was doing, as the resident appeared to be hardly breathing. Staff #9 advised the surveyor that the Hospice nurse was in earlier in the day that the resident had a noticeable change, had rattles and was end stage. Resident #86's medical record was reviewed on 9/4/18 at 12:34 PM and the last Hospice note found in the paper medical record was dated 7/26/18. There was no documentation related to the resident's noticeable change in either the paper medical record or the electronic record. On 9/5/18 at 8:30 AM, the surveyor walked to Resident #86's room on the North hall and the resident's bed was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-09-07 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility records and interview with staff, it was determined that the facility staff failed to provide residents/representatives with a Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage (SNFABN) for 1 (#99) of 3 residents, reviewed for Beneficiary Protection Notification. The findings include: The SNFABN provides information to residents/beneficiaries so that they can decide if they wish to continue receiving the skilled services that may not be paid for by Medicare and assume financial responsibility. The NOMNC (Notice of Medicare Non-coverage) informs the beneficiary of his or her right to an expedited review of a services termination. The NOMNC only conveys notice to the beneficiary of his or her right to an expedited review of a service termination and does not fulfill the facility's obligation to advise the beneficiary of potential liability for payment. A facility must issue the SNFABN to address liability for payment. A review was conducted on 9/5/18 at 2:10 PM of the beneficiary notification for Resident #99 was conducted on 9/5/18 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-09-07 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined that the facility staff failed to ensure that a discharge Minimum Data Set (MDS) assessment was completed, encoded and electronically transmitted to the CMS System. This was evident for 1 (#2) of 2 residents reviewed for resident assessments for a discharge during the annual survey. The findings include: The MDS is part of the Resident Assessment Instrument that was Federally mandated in legislation passed in 1986. The MDS is a set of assessment screening items employed as part of a standardized, reproducible, and comprehensive assessment process which ensures that each resident's individual needs are identified, that care is planned based on those individualized needs, and that the care is provided as planned to meet the needs of each resident. Review of the medical record for Resident #2 on 9/5/18 revealed that the resident was admitted to the facility on [DATE], and passed away at the facility on 7/30/18. The only MDS documentation in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-09-07 · tag F0642 — isolated
    Ensure a qualified health professional conducts resident assessments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined that the facility staff failed to ensure that a discharge Minimum Data Set (MDS) assessment was completed and signed by a registered nurse. This was evident for 1 (#2) of 2 residents reviewed for resident assessments for a discharge during the annual survey. The findings include: The MDS is part of the Resident Assessment Instrument that was Federally mandated in legislation passed in 1986. The MDS is a set of assessment screening items employed as part of a standardized, reproducible, and comprehensive assessment process that ensures each resident's individual needs are identified, that care is planned based on those individualized needs, and that the care is provided as planned to meet the needs of each resident. Review of the medical record for Resident #2 on 9/5/18 revealed that the resident was admitted to the facility on [DATE] and passed away at the facility on 7/30/18. The only MDS documentation in the system was an entry on 7/24/18.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-09-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, it was determined that the facility failed to revise resident care plans. This was evident for 1 (#41) of 4 residents reviewed for hospitalization. The findings include: 1) Review of the medical record for Resident #41 on 9/5/18 revealed a nursing note, dated 6/19/18 at 17:31, which stated that the resident was a new admission to the facility and was wearing a heart monitor due to recent hospitalization for unresponsiveness. On 7/11/18 at 21:51, a concurrent review revealed that the resident was complaining of chest pain and was sent to an acute care facility. The resident returned to the facility on 7/15/18 with an order for Nitroglycerin tablets. Nitroglycerin tablets are taken sublingually (under the tongue) and used to treat episodes of angina (chest pain) in people who have coronary artery disease (narrowing of the blood vessels that supply blood to the heart). A 9/2/18 at 00:11 nursing note revealed, resident c/o c/p (chest pain) and heaviness. Having SOB (shortness of breath). B/P 144/77 Rates pain an 8. Nitro given. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-04-11 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, it was determined that the facility failed to post daily staffing information. This was evident during the staffing investigation portion of the recertification survey. The findings include: When the main facility entrance was observed by surveyors on 4/03/25 at 2:06 PM for the daily posting of facility staffing, there was no posting found. During an interview on 4/03/25 at 2:26 PM with the Nursing Home Administrator (NHA), they disclosed that they were unaware of the need for a facility-wide daily staffing posting in a prominent location, such as the main visitor entrance. When asked about this, the NHA stated that daily staffing ratios are provided for each unit at a nursing station, not the whole facility in a general or central area. Therefore, consolidated daily staffing information for the facility was unavailable and not posted in a publicly accessible space and format. The NHA confirmed the deficiency.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2018-09-07 · tag F0623 — widespread
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview it was determined the facility failed to notify the resident/resident representative in writing of a transfer/discharge of a resident along with the reason for the transfer. This was evident for 4 (#87, #41, #76, #88) of 4 residents reviewed for hospitalization. The findings include: 1) Review of the medical record for Resident #87 on 9/4/18 revealed the resident fell on 8/11/18 and was sent to the hospital. There was no written documentation that the resident or responsible party (RP) were notified in writing of the transfer to the hospital. 2) Review of Resident #41's medical record on 9/5/18 revealed that on 7/11/18 the resident was sent to the emergency room for complaints of chest pain and was admitted to the hospital. Resident #41 was readmitted to the facility on [DATE] and then sent out to the hospital again on 7/31/18 for increased blood glucose levels and was admitted . The resident returned to the facility on 8/3/18 and was sent to the hospital again…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2018-09-07 · tag F0625 — widespread
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined the facility failed to notify the resident/resident representative in writing of the bed-hold policy upon transfer of a resident to an acute care facility. This was evident for 3 (#41, #76, #88) of 4 residents reviewed that were transferred to an acute care facility. The findings include: 1) Review of Resident #41's medical record on 9/5/18 revealed that, on 7/11/18, the resident was sent to the emergency room for complaints of chest pain and was admitted to the hospital. Resident #41 was readmitted to the facility on [DATE] and then sent out to the hospital again on 7/31/18 for increased blood glucose levels and was admitted . The resident returned to the facility on 8/3/18 and was sent to the hospital again on 8/11/18. There was no written documentation found in the resident's medical record that the resident or RP was notified in writing of the bed hold policy upon transfer to the hospital. 2) Review of the medical record for Resident #76…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$13,250 in federal fines across 1 penalty.

  • $13,250 — penalty dated 2025-04-11

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
BRENNEMAN, BRIANIndividualCONTRACTED MANAGING EMPLOYEE; W-2 MANAGING EMPLOYEE; CORPORATE DIRECTORsince 05/22/2017
LEHMAN, ANTHONYIndividualCONTRACTED MANAGING EMPLOYEE; W-2 MANAGING EMPLOYEE; CORPORATE DIRECTORsince 03/02/1995
BENDER, TIMIndividualCORPORATE DIRECTORsince 09/22/2021
DORNBURG, JAMESIndividualCORPORATE DIRECTORsince 09/28/2022
GRABER, KRISTINEIndividualCORPORATE DIRECTORsince 09/28/2022
GREGORY, MICHAELIndividualCORPORATE DIRECTORsince 09/23/2020
GUINGRICH, NICHOLASIndividualCORPORATE DIRECTORsince 10/09/2019
MAUST, BRADIndividualCORPORATE DIRECTORsince 09/23/2020
TICE, TIMIndividualCORPORATE DIRECTORsince 09/22/2021
YODER, JAMESIndividualCORPORATE DIRECTORsince 10/09/2019

CMS files one row per role, so the 14 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.0M
Net patient revenuemost recent cost report
-8.4%
Operating marginrevenue minus expenses

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$396per resident / day
operating cost
$12,034per month
≈ monthly operating cost
$365per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215250. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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