Coffman Nursing Home
1304 Pennsylvania Avenue, Hagerstown, MD 21742 · Non profit - Corporation · 59 certified beds · (301) 733-2914 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0608, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 21.3% | 20.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 6.6% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 4.4% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 1.2% | 22.8% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 6.5% | 2.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 19.2% | 22.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 23.6% | 16.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.9% | 5.9% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 27.1% | 25.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.8% | 13.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.6% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 91.0% | 80.6% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 29.1% | 21.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 11.3% | 9.8% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 1.53 | 1.33 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 2.66 | 1.20 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
60.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 255 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 43.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 129 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 68% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 60.8%CMS range 55.0–65.7 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.8%CMS range 9.3–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 43.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 36.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 58.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 96.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.1%CMS range 3.7–9.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.91 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 59 beds and averages 52.3 residents a day — about 89% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.72 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.75 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.11 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.98 hrs/resident/day on weekends vs 5.02 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.83 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
45 citations, most serious first. The 10 most serious are shown; the remaining 35 are one tap away and print in full.
- Potential for harm · Fcited before2025-07-23 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interviews, and observations, it was determined that the facility failed to ensure that meals were delivered to residents at an appropriate and palatable temperature. This deficient practice has the potential to affect all residents who receive meals from the facility's kitchen. The findings include:A review of complaint #316959 contained a statement that, “The meals are cold and half-cooked”. A subsequent review of the facility's food committee meeting notes revealed that residents had voiced concerns about the presentation, taste, and temperature of foods. A review of the food service temperature logs was completed. The review failed to show food service line temperature records for dinner on 3/6/25, breakfast, lunch, and dinner on 3/13/25, dinner on 3/20/25, dinner on 3/27/25, lunch and dinner on 5/1/25, dinner on 5/20/25, dinner on 5/21/25, dinner on 6/14/25, dinner on 6/15/25, dinner on 6/16/25, and dinner on 6/18/25. The review also revealed two undated food temperature log forms, which also lacked records of food temperatures for lunch and dinner.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-23 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, it was determined that the facility failed to store and prepare food in accordance with professional standards and guidelines. This deficient practice has the potential to affect all residents.The findings include:An observation of the facility's walk-in refrigerator on 7/15/25, at 8:14 AM, with staff #18, the dietary manager, present, revealed nine cabbages with a grayish substance growing on them. He indicated that the cabbages had gone bad and discarded them.Continued observation revealed a bag of broccoli with a label stating, Best if used by 7/8/25. Staff confirmed that it had expired and removed it for disposal.Further observation noted a bag of shredded cheese with an open date of 7/14/25 but had no use by date.The observation also showed an opened and halfway used [NAME] buttermilk ranch dressing labelled with a received date of 3/20/25. However, the label did not indicate the open or use-by date.An observation of the facility's walk-in freezer revealed a container…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-23 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, it was determined that the facility failed to provide a home-like environment for residents. This was evident in three of the three hallways reviewed for the environment.The findings include:During an observation on 7/17/2025, at 12:34 PM, in the 200 hallway, six tiles between room [ROOM NUMBER] and the nurses' station were noted to be cracked.Continued observation of the 300-hallway showed that room [ROOM NUMBER] had eight cracked tiles. Additionally, two tiles under the head of the first bed had bubbles, and six tiles to the right had black discoloration. The observation also found that the trim guard was detached from the bathroom door post, and the P-trap under the bathroom sink was rusted in room [ROOM NUMBER].Further observation showed six cracked tiles between rooms [ROOM NUMBERS]. Then, in the 400 hallway, four tiles between rooms [ROOM NUMBERS] were broken.An observation of the unit shower room revealed two cracked tiles behind the door.During an environmental tour…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-23 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a record review, observations, and interviews, it was determined that the facility failed to serve residents meals according to a predetermined menu that reflected their preferences. This was evident in four out of four dining observations during the survey.The findings include:1) A review of the facility's food committee meeting notes was done. The notes revealed that the residents voiced concerns and grievances, including the dietary staff consistently not serving their meals according to their preferences on the meal tickets.A dining observation on 7/17/2025 at 5:35 PM, in the 300 Hall, showed Resident #56 eating dinner in the room. On the Resident's meal tray was a ticket that listed all the food items to be on the tray: sloppy joe on Bun, xplain potato chips, steamed corn, salt and pepper, chocolate pudding, 2% milk, Ice water, vanilla ice cream.However, continued observation failed to show that Resident #56's tray contained vanilla ice cream, salt, and pepper. The Resident's Representative was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-23 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, review of policies and medical records, and interviews it was determined that the facility failed to ensure staff maintained standard and enhanced barrier precautions (EBP) while providing care; and failed to ensure the infection prevention and control policies and procedures were reviewed and revised at least annually. This was found to be evident for 3 (Resident # 3, #37 and #29) out of 40 residents included in the sample.The findings include: 1a) An observation made on 7/16/2025 at 9:31 AM noted a sign outside Resident #3's room that indicated that the Resident was on EBP and required staff to wear gowns and gloves during high-contact care activities. Enhanced Barrier Precautions (EBP) are infection control measures designed to reduce the transmission of infections in healthcare settings, including nursing homes. EBP involves wearing gowns and gloves during high-contact care such as dressing, bathing, transferring, changing linens, providing hygiene, changing briefs, or assisting with toileting for residents with infections, MDRO colonization, indwelling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-23 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interviews, it was determined that the facility failed to ensure that Minimum Data Set (MDS) assessments were accurately recorded. This was evident for 1 (#8) of 5 residents reviewed for unnecessary medications and 1 (#40) of 2 residents reviewed for the Preadmission Screening and Resident Review (PASSR) screening.The findings include: The MDS (Minimum Data Set) is a complete assessment of the Resident that provides the facility with the information to develop a care plan, provide the appropriate care and services to the Resident, and modify the care plan based on the Resident's status. MDS assessments must be accurate to ensure that each Resident receives the care they need.Active diagnoses documented on the MDS assessment are attending provider-documented diagnoses in the last 60 days that directly relate to the Resident's current functional status, cognitive status, mood or behavior, medical treatments, nursing monitoring, or risk of death during the 7-day look-back period.1) A review of Resident #8's medical record included an order audit report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-23 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and a review of medical records, it was determined that the facility failed to ensure an interdisciplinary team (IDT) care plan meeting was conducted for a resident. This was evident for one Resident (#48) who was reviewed for care planning.The findings include: A care plan guides each resident's care based on their specific needs. Care plans must be created within 7 days of the admission MDS and updated quarterly or as needed.The Minimum Data Set (MDS) assessment is a federally mandated tool used by nursing home staff to gather information on each Resident's strengths and needs. The information collected is used in the Resident's care planning decisions.The facility must have care plans developed and revised by an interdisciplinary team (IDT), including the attending physician, a registered nurse, a nursing aide, a representative from dietary services, the Resident, and the Resident's representative (as practicable).In an interview on 7/15/2025 at 2:50 PM, Resident #48 was asked if s/he participated in his/her care plan meetings and responded that s/he was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of medical records and complaint 316958, and interviews it was determined that the facility failed to ensure a resident received care in accordance with professional standards of practice. This was found to be evident for one (Resident #23) of five residents reviewed for unnecessary medication.The findings include:1)Review of Resident #23's medical record on 7/17/25 revealed the resident has resided in the facility for more than 8 months. The resident was admitted with an implanted port in place and orders to access the port once a month to complete a flush with saline and heparin (a medication used to prevent blood clots). A port is a medical device that is surgically implanted under the skin that allows health care providers easy access to a vein. A port can be used for access to give medications, intravenous (IV) fluids, blood transfusions or for obtaining blood samples. Flushing the port lowers the risk of clots and blockages.Review of the nursing progress notes revealed that on 2/3/25 a nurse from the pharmacy completed the flush. This note was completed by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-23 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interviews it was determined that the facility failed to ensure the residents were free from unnecessary antibiotics. This was found to be evident for one (Resident #54) out of five residents reviewed for unnecessary medications.The findings include:Review of Resident #54's medical record revealed the resident has resided at the facility for more than one year. Review of the primary physician (Staff #16) progress note, signed on 5/16/25 at 10:30 AM revealed the resident was seen that day for a sick visit, patient had a cough with phlegm and that he was waiting on chest x-ray results. The physician assessed the resident as having bronchitis and possible pneumonia. The plan included: Will start Levaquin 500 mg p.o.[by mouth] daily for 7 days; Waiting for chest x-ray if antibiotic needs to be changed; [Discussed] with staff continue to monitor closely.Review of the chest x-ray results, dated 5/16/25 at 4:25 PM, revealed: No active cardiopulmonary disease.Review of the May 2025 Medication Administration Record (MAR) revealed the resident received 500…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-23 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews, it was determined that the facility failed to ensure that drugs and biologicals were stored in areas that are secure against unauthorized access. This was evident in 2 (the 200 hall and the 300 hall) out of 3 rooms being used to store medications, as observed during the completion of the medication storage and labeling task for the annual recertification survey.The findings include:On 7/18/25 at 11:08 AM, the clean utility supply room located at the end of the 300 hall was observed to be unlocked and accessible. The room contained over the counter (OTC) medications and biologicals, including, but not limited to: vitamin A&D ointment, saline enemas, iodoform packing strips, hydrogel wound dressing, calcium alginate dressings, Silvasorb (Silvadene) for wound care, COVID-19 test kits, razors, and direct care supplies.At 11:28 AM, Nurse #1, was observed in the hallway and was asked whether the door to the clean utility room was normally secured. Nurse #1 stated they did not have a key to the door and further stated, The other clean utility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 35 citations
- Potential for harm · D2025-07-23 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a record review, observation, and interviews, it was determined that the facility failed to provide an assistive device for eating to a Resident. This was evident in one of four dining observations during the survey.The findings include:On 7/15/25, at 8:14 AM, a review of a report provided by the dietary manager for Residents who require special utensils during meals was completed. The review showed that Resident #40 required “a [NAME] anti-spill cup, a yellow-lipped plate, and small built-up utensils [special fork and spoon with built-up handles to aid people with a weakened grip]” for every meal. However, during dinner observation on 7/17/25, at 5:35 PM, Resident #40 was eating dinner in his/her room and did not have his/her weighted utensils. Staff #6, a geriatric nurse aid, was present and stated that she had given Resident #40 regular utensils because the weighted utensils had not been received from the dietary staff. In an interview on 7/17/25 at 6:05 PM, Staff #17, a dietary aid, confirmed that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-26 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on complaint, review of the facility policies and a closed medical record, as well as staff interviews, it was determined that the facility staff failed to immediately notify a resident's physician and responsible party when a resident had fallen and received an injury. This was evident for 1 (Resident #6) of 6 residents reviewed during a complaint survey. The findings include: A review of complaint MD00183144 on 03/22/24 revealed an allegation that Resident #6 had fallen and was not assessed or treated for 6 hours. A review of the facility Change in a Resident's Condition or Status policy on 03/22/24, revealed that: 1) The nurse will notify the resident's attending physician or the physician on-call when there has been an accident or incident involving the resident. Under #4 of the policy: Unless otherwise instructed by the resident, a nurse will notify the resident's representative when: the resident is involved in any accident or incident that results in an injury including injuries of an unknown source. A review of Resident #6's closed medical record on 03/22/24 at 11 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-04-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and review of relevant documentation, it was determined that the facility failed 1) to ensure that clean dishes were stored in a manner to prevent contamination; 2) maintain a cleaning schedule for the ice machine 3) ensure bulk food items were labeled and dated and 4) failed to ensure the temperature of the nourishment refrigerator was monitored. These practices have the potential to affect all the residents in the facility. The findings include: 1) On 4/14/22 at 9:44 AM surveyor observed a tray of coffee cups sitting open side down on a tray. Per surveyor request, when the certified dietary manager (CDM #8) picked up two of the cups, water was noted to be present inside the cup. The CDM removed the tray from the clean area and indicated they should have been dried on the drying rack prior to being put in the clean area. The practice of storing dishes prior to being completely air dried is known as wet nesting. Wet nesting creates conditions in which microorganism can grow. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-04-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined that the facility failed to implement an effective infection control program and facility staff failed to follow infection control practices and guidelines to prevent the development and transmission of disease by 1) failing to store insulin pens and glucometers in a way that reduced the risk of bloodborne pathogen exposure, 2) failing to have a process in place to screen and educate visitors regarding infection control procedures for visiting, 3) failing to review and update Infection Prevention and Control policies and procedures on an annual basis. 4) failing to follow hand hygiene procedures during medication administration, 5) failing to properly store resident care equipment, and 6) failing to ensure daily COVID symptom assessments were being completed. This was evident during the annual survey and had the potential to affect all residents, staff, and visitors. This was also evident during an observation of 1 of 2 certified medication aides administering medications for 1 (#39) of 3 residents, and for 2 (#9, #19) out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-26 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility records and interview with staff, it was determined that the facility staff failed to provide residents/representatives with a Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage (SNFABN) for 1 (#291) of 3 residents reviewed for Beneficiary Protection Notification. The findings include: The SNFABN (Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage) provides information to residents/beneficiaries that services may no longer be covered by Medicare and addresses the resident's liability for payment should they wish to continue receiving the skilled services. The NOMNC (Notice of Medicare Non-coverage) informs the beneficiary of his or her right to file appeal of the decision and right to an expedited review of Medicare non-coverage of services. On 4/20/22 at 2:28 PM, a review of the SNF Beneficiary Protection Notification Review worksheet completed by the facility indicated Resident #291 was discharged from the facility on 1/18/22 with benefit days remaining and a SNFABN form was not provided to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-26 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it was determined that the facility failed to develop and implement policies and procedures to ensure their residents were free of abuse. This was evident during the annual survey and has the potential to affect all residents. The findings include: A review of the facility's Resident Abuse and Neglect policy, dated 5/2/18 with the last revision on 9/20/21, revealed that the facility had failed to establish a procedure for 1) staff to identify the types of abuse, 2) screening of all new employees to prohibit abuse, 3) notification of the State Agency with appropriate timeframes, 4) protecting the resident from the alleged perpetrator until an investigation can be completed, 5) conducting an investigation of alleged abuse, and 6) education of staff at least annually. In addition, the abuse policy failed to address how to identify, report, and investigate an injury of unknown origin. During a review of the concerns with the Assistant Director of Nursing (ADON) #13 on 4/22/22 at 11:38 AM, she reported that the facility needed to review and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-26 · tag F0608 — failed to report suspected crimes — isolatedDevelop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, it was determined that the facility failed to develop and implement policies and procedures to establish when to report suspicion of a crime and mandated time frames to report those suspicions. This was evident during the annual survey and has the potential to affect all residents. The findings include: On 4/21/22 at 1:00 PM, a review of the facility's Resident Abuse and Neglect Policy, dated 5/2/18 and revised 9/20/21, revealed that the facility failed to include in the policy to report to local law enforcement any suspicions of a crime and include the required timeframes of such reports. While reviewing the concerns with the Assistant Director of Nursing (ADON) #13 on 4/22/22 at 11:38 AM, she reported she had been aware that the facility's policies and procedures needed to be reviewed and updated. On 4/26/22 at 9:18 AM, the Administrator was made aware of the concern with the Resident Abuse and Neglect policy.
- Potential for harm · D2022-04-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with staff it was determined that the facility failed to ensure that staff identified injuries of unknown origin and reported them to the state survey and certification agency. This was found to be evident for 2 ( #22, #16) of 31 residents reviewed during the survey.The findings include: 1) A record review for Resident #22 on 4/21/22 at 8:33 AM, revealed an annual Minimum Data Set (MDS) with the assessment reference date of 11/22/21. Review of section C revealed Resident #22 had a Brief Interview of Mental Status score of 3 out of 15, indicating that Resident #22 had severe cognitive impairment. Review of section G revealed Resident #22 was totally dependent and required extensive assistance from staff for bed mobility and transfers to a chair. Further review of the medical record revealed a progress note that was entered on 3/21/22, by Licensed Practical Nurse (LPN) #20 that read Resident #22 had a purple bruise on right eyebrow area, no complaints when it was touched, Resident #22 was not sure how it had happened. LPN #20 also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-26 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined that the facility 1) failed to include the required statement of the resident's appeal rights and contact information in the written notice of transfer, 2) failed to notify the resident/representative of the reason for the transfer, and 3) failed to notify the resident representative in writing of a transfer/discharge. This was evident for 1 (#30) of 1 resident reviewed for hospitalization. The findings include: On 4/26/22 at 10:00 AM, a review of Resident #30's medical record revealed the resident was transferred to an acute care facility on 4/7/22. On 4/26/22 at 1:35 PM, review of a Notice of Intent to Discharge form, dated 4/7/22 was initialed by Resident #30, and documented the resident was being discharged /transferred from the facility to an acute care facility. 1) The Notice of Intent to Discharge form indicated the resident had a right to appeal the discharge/transfer to the appropriate State Long-Term Care Agency and included phone numbers, fax number and mailing address. However, the written notice failed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-26 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it was determined that the facility failed to have a process in place to ensure that a Preadmission Screening and Resident Review level II (PASARR II) referral was completed for a resident who was newly diagnosed with a mental illness while living in the nursing home. This was evident for 1 (#25) of 14 residents reviewed during annual survey. The findings include: According to the State Operations Manual, a PASARR Level II is a comprehensive evaluation by the appropriate state-designated authority and determines whether the individual has MD, ID or a related condition, determines the appropriate setting for the individual and recommends what, if any, specialized services and/or rehabilitative services the individual needs. The Level II evaluation report must be used by the facility when conducting assessments of the resident, developing the care plan, and when transitions of care occur. Incorporating the Level II information in these processes promotes comprehensive assessment and provision of care for residents with MD or ID. On 4/20/22…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined the facility failed to develop a care plan to address a resident's needs related to activities. This was found to be evident for 1 (#9) of 3 residents reviewed for activities. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. Review of Resident #9's medical record revealed that the resident was admitted to the facility in January 2022. The resident was dependent on staff for assistance with activities of daily living such as dressing, bathing and eating. The resident had unclear speech and was rarely understood. The resident was observed in bed, but no television or other activity was observed on 4/14/22 at 11:39 AM, 4/15/22 at 10:22 AM, 4/20/22 at 9:59 AM, 4/21/22 at 9:39 AM and 4/25/22 at 1:15 PM. Further observations of the resident throughout the survey failed to reveal the provision of activity services. On 4/26/22, review of the Activity admission Assessment, completed by the Activity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, it was determined the facility staff who evaluate care plans failed to revise the interdisciplinary care plans to reveal accurate approaches. This was evident for 1 (#30) of 1 resident reviewed for pressure ulcers. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. Review of Resident #30's medical record revealed that Resident #30 received treatment for a pressure ulcer on his/her left heel. Review of Resident #30's care plans revealed a care plan with the start date 3/11/22, Resident has potential for skin injury R/T (related to) fragile skin, that included the approaches 1) Benadryl capsule; 25 mg; amt: 1, oral. Special instructions: 1 TID (3 times a day) PRN (as needed) for c/o (complaint) itching d/t (due to) rash and 2) Nystatin-triamcinolone cream; amt: small amount; topical. Special instructions: apply small amount to bilateral feet BID. Both care plan approaches had the start date 3/11/22. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-26 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of observation, interviews, and review of medical records and activity staff documentation, it was determined that the facility failed to ensure that each resident received an ongoing program to support their choice of activities. This was found to be evident for 2 (#9, #16) of 3 residents reviewed for activities during the survey. The findings include: 1) Review of Resident #9's medical record revealed that the resident was admitted to the facility in Januray 2022. The resident was dependent on staff for assistance with activities of daily living such as dressing, bathing and eating. The resident had unclear speech and was rarely understood. The resident was observed in bed, but no television or other activity was observed on 4/14/22 at 11:39 AM, 4/15/22 at 10:22 AM, 4/20/22 at 9:59 AM, 4/21/22 at 9:39 AM and 4/25/22 at 1:15 PM. Further observations of the resident throughout the survey failed to reveal the provision of activity services. On 4/26/22, review of the Activity admission Assessment,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-26 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined that the facility failed to ensure that staff completed the controlled drug count at the change of shift as evidenced by documentation by nursing staff that the count had been completed prior to the end of the shift. This was found to be evident for 1 out of 3 controlled substance log books reviewed. The findings include: Review of the facility's Controlled Medications policy, updated 8/19/2015, revealed the following: Narcotics are counted at the end of each shift by the off-going and on-coming staff and both sign for correctness of the count. On 4/20/22 at 10:10 AM, review of the Shift Count signature sheet for the narcotics kept on the nurse's treatment cart revealed the nurse who was currently responsible for the cart (nurse #4) had already signed her name in the space designated for Going Off Duty. On 4/20/22 at 10:15 AM, nurse #4 confirmed that narcotics are kept in a lock box on the treatment cart and that she is responsible for their administration. When asked about the process for the count, nurse #4 reported:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-26 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medication administration observation, medical record review and staff interview, it was determined that the facility staff failed to ensure a medication error rate of less than 5 percent for 1 (#18) of 3 residents observed with 28 medication administration opportunities resulting in an error rate of 6.9 % by 1 of 2 certified nursing assistants. The findings include: EC (enteric coated) initials following the name of medication means a substance has been applied to the drug to protect the stomach from the drug, protect the drug from stomach acid, or release of the drug past the stomach. Crushing EC medication may result in the drug being released too early, being destroyed by stomach acid, or irritating the stomach lining. ER (extended release) initials that follow the name of the medication means the medication will be released in the blood stream over an extended period. Breaking or crushing the pill form of the medication may cause too much of the medication to be released at one time which could cause serious side effects. EC and ER medications should not be crushed. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-26 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined that the facility failed to store medications in a locked container and limit access to those medications as evidenced by a medicine cart left unlocked and unsupervised with topical medications and the keys to the cart in a cup sitting on top of the cart. This was evident for 1 of 3 medicine carts observed during the survey. The findings include: An observation on 4/20/22 at 9:16 AM, revealed a medication cart in 200 hallway that was unlocked and unattended. On the top of the cart was an unlabeled medicine cup with a dab of white cream in it, a second unlabeled medicine cup with a clear liquid in it, and a green colored packet of OcuSoft (a treatment for eyelids). Also, under the computer was a plan white paper cup. Licensed Practical Nurse (LPN) #4 returned to the cart at 9:21 AM. There were 4 residents sitting in wheelchairs in the hallway and 1 of the residents was mobile in his/her wheelchair going up and down the hallway and passing the unattended cart. An interview was conducted with LPN #4 on 4/20/22 at 9:21 AM, when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-26 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and resident and staff interview, it was determined that the facility failed to serve meals and beverages at an appetizing temperature as evidenced by resident complaints that the food and coffee were served cold when they eat in their rooms. This was evident for 2 (#31 and #10) of 14 residents screened for dining concerns. The findings include: During the initial screening process on 4/14/22 at 9:15 AM, an interview with Resident #31 revealed that the food was being served cold and the coffee was lukewarm. An observation on 4/14/22 at 12:15 PM, of the lunch trays being served on the 300 unit revealed that the food was brought to the unit in an unheated cart, on regular dinner plates with cellophane wrapped over them. An interview with Resident #10 on 4/15/22 at 11:21 AM, revealed that Resident #10 was being served cold food when eating in his/her room and that the coffee was not warm enough. On 4/21/22 at 12:30 PM, a second observation of lunch trays being delivered to the 300 unit revealed the trays were in an unheated cart, on regular dinner…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-26 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined that the facility failed to develop effective plans of correction (PoC) to correct previously cited deficiencies. This has the potential to affect all residents. The findings include: Review of the plan of correction for the last annual survey, conducted in December 2018, revealed that the facility had been cited under F 609 due to failure to report injuries of unknown origin to the state agency as required. This deficient practice was identified again during this survey. Cross reference to F 609. The previous POC included education. It did not include a review or revision of the abuse policy or procedures. It failed to address the entire regulation, focusing only on the specific example provided to support the deficient practice. The QA component indicated that the QA nurse would review all skin injury reports for injury of unknwon origin for appropriate reporting monthly for 3 months with results to QAPI for review and recommendations. Additionally, the facility was cited under F 609 in November 2020 due to failure to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-12-10 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interview, it was determined the facility failed to provide housekeeping and maintenance services necessary to keep the resident's environment clean and in good repair. This was evident on 3 of 3 hallways. The findings include: The following environmental concerns were observed during the survey: In room [ROOM NUMBER], there was a shared bathroom. The left flange was loose on the hand rail on the wall to the left of the toilet. The interior door frames of the door which led into room [ROOM NUMBER] had scrape marks with paint missing. The door guard to the left door frame of the interior bathroom door was peeling. In room [ROOM NUMBER]B, the middle of the exterior bathroom door had an area of finish that was missing, which exposed the wood. In room [ROOM NUMBER], the bedroom side of the bathroom door had a deep gash, approximately 7 inches long, 2 inches high and 2 inches deep. The grab bar to the left of the bathroom door was loose and there was spackling around the flange on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-12-10 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
3) On 12/7/18, a review of Resident #4's medical record revealed that, on 11/14/18 at 11:00 PM, in a progress note, the nurse documented that the resident was on an antibiotic for a MRSA (methicillin resistant staphylococcus aureus) infection in a scalp wound. Review of Resident #4's November 2018 MAR documented that, from 11/14/18 to 11/24/18, Resident #4 took the antibiotic medication, Bactrim DS twice a day for a MRSA infection. Review of Resident #4's quarterly MDS assessment, with an ARD of 11/19/18, Section I, diagnosis, revealed the MDS assessment failed to capture the wound infection diagnosis. Continued review of Resident #4's November 2018 MAR revealed documentation that the resident received the medication Lovastatin 20 mg, by mouth every day for hyperlipidemia (high cholesterol). Review of Resident #4's quarterly MDS assessment with an ARD of 11/19/18, revealed Section I, diagnosis, 13300. Hyperlipidemia was left blank; the MDS failed to capture the hyperlipidemia diagnosis. The MDS Coordinator confirmed the inaccuracies on 12/6/18 at 2:30 PM. 4) On 12/718, review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-12-10 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 6) On 12/4/18 at 11:14 AM, observation of Resident #4 revealed the resident was using oxygen. On 12/6/18, review of Resident #4's December 2018 Respiratory Administration History record revealed a 4/4/15 physician's order for Oxygen via nasal cannula, may titrate to keep SPO2 (saturation of peripheral oxygen) above 90%, check SP02 every shift while in use every shift which was documented as being administered every shift from 12/1/18 through 12/6/18, days. Review of Resident #4's quarterly assessment dated [DATE], documented diagnoses that included dependence on supplemental oxygen. Review of Resident #4's care plans failed to reveal that a comprehensive care plan had been developed to address Resident #4's respiratory status and use of oxygen. On 12/7/18 at 12:59 PM, the Director of Nurses was made aware of these findings. 7) On 12/10/18, a review of Resident #35's December 2018 Medication Administration Record (MAR) revealed a 3/7/18 physician order for Acetaminophen (pain medication) 650 mg (milligrams) 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-12-10 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
4) Resident #24's medical record was reviewed on 12/10/18 at 12:58 PM. The resident had a physician's order for Amitriptyline 10 mg (milligrams) at bedtime for insomnia, which was decreased on 8/25/18, from 25 mg at bedtime. The resident had a plan of care for insomnia, which included the intervention 'Administer medications: Amitriptyline 25 mg every night at bedtime'. The Evaluation note, dated 9/18/18, indicated Care Plan reviewed and current. The plan of care was not updated to reflect the dosage change of the resident's Amitriptyline, nor did the plan evaluate the resident's progress or lack of progress toward reaching his/her goal. Staff #1 was made aware of these findings on 12/10/18 at approximately 2:30 PM. 3) Review of the written care plans for Resident #14 on 12/10/18 revealed a plan for activities with a stated goal Resident will express satisfaction with daily routine and leisure activities. There were three written evaluations for the activities plan of care, with the last evaluation dated 11/27/2018. All three evaluations indicated that a care conference was held for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-12-10 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, interviews with staff and review of resident and facility records, it was determined that the facility failed to have an effective quality assessment and assurance program by failing to implement plans of action to correct quality deficiencies identified during the prior annual quality indicator survey. The findings include: On 12/10/18 at 3:15 PM, the surveyor reviewed the results of the facility's last quality indicator survey dated 8/16/17. The corrective actions implemented by the facility after the last annual survey failed to effectively correct deficiencies related to failing to maintain a safe, clean, comfortable homelike environment, failing to ensure the accuracy of assessments and failing to develop/implement comprehensive care plans. These failures resulted in a continuation of the deficient practices as identified during the current recertification survey. Cross reference F 584, F 641 and F 656. On 12/10/18 at 3:36 PM, the Quality Assessment and Improvement program was reviewed with staff #17. Deficient practices cited during the last…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-12-10 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, it was determined that the facility staff failed to treat each resident with respect and dignity by failing to accommodate the dining needs of all residents seated together at a meal in a timely manner. This was evident for 2 (#6 and #7) of 4 residents seated together during breakfast service. The findings include: On 12/4/18 at 8:15 AM, the surveyor observed 4 residents sitting at a table in the dining room. One resident at the table had already begun eating his/her breakfast while getting occasional prompts from staff. Staff #18 began feeding Resident #2 his/her breakfast at 8:18 AM. Resident's #6 was sitting reclined approximately 2 feet away from the table dozing. An open plastic container of fruit loops, a carton of milk and 2 full beverage cups were on the table beside Resident #6. At 8:19 AM, staff placed a plate containing a poached egg and bread, and a cup of yogurt on the table with the other food near Resident #6. At 8:29AM Staff #19 began feeding Resident #6. Resident #6 was not provided with the assistance he/she required to eat breakfast…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-12-10 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview with facility staff, it was determined that the facility failed to notify the physician and resident's representative timely of a residents injury. This was evident for 1 (#6) of 18 residents reviewed during the investigative phase of the survey. The findings include: Resident #6's record was reviewed on 12/7/18 at 9:53 AM. The record revealed an event report, dated 9/25/18 12:05 AM, which indicated that the resident had a scratch type area with swelling on forehead. The report indicated that, neither the physician, nor the resident's representative/family were notified of this injury. An event report, dated 9/26/18 12:00 AM, 24 hours later, documented a reddish purple bruise to right inner aspect and underneath side of right eye. It also indicated may be result of injury to head yesterday. The report indicated that the physician and the resident's family were notified of this injury on 9/26/18 at 3:15 PM. This was 39 hours after the injury on 9/25/18. During an interview on 12/7/18 at 12:10 PM Staff #1 confirmed that the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-12-10 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and staff interview, it was determined the facility failed to document what preparation and orientation was given to a resident to ensure an orderly transfer to an acute care facility. This was evident for 1 (#37) of 1 resident reviewed for hospitalization. The findings include: Review of the medical record for Resident #37 on 12/10/18 revealed that, on 12/6/18, the resident complained of shortness of breath and was sent to an acute care facility. There was no documentation in the medical record that the resident was prepared and oriented about the transfer. Interview of the Assistant Director of Nursing (ADON) on 12/10/18 at 11:15 AM confirmed that the documentation was not there. The ADON stated, I am sure they are doing it. It is just not documented.
- Potential for harm · Dcited before2018-12-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, and family and staff interview, it was determined the facility failed to render care in accordance with the resident's care plan and failed to apply an ordered treatment. This was evident for 1 (#7) of 2 residents reviewed for positioning/mobility. The findings include: Review of Resident #7's medical record, on 12/4/18, documented that the resident had frequent skin tears. Review of the care plan section of the medical record revealed a care plan, Resident at risk for skin injury d/t (due to) fragile skin. The interventions on the care plan included Geri sleeves to bilateral arms for skin protection. Review of Resident #7's December 2018 physician's orders stated, geri sleeves to bilateral arms for skin protection. This was initially ordered on 1/26/15. Another order patient is to wear edema glove to left hand before rising out of bed in AM and off when in bed in evening was noted with an order date of 9/28/18. Observation was made, on 12/4/18 at 1:04 PM, of the resident sitting in a wheelchair in his/her room. The resident's daughter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-12-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, family interview, medical record review and staff interview, it was determined that the facility failed to ensure that residents with a limited range of motion received the appropriate treatment and services to prevent further decline in range of motion. This was evident for 1 (#7) of 2 residents reviewed for mobility. The findings include: Observation was made, on 12/4/18 at 9:12 AM, of Resident #7. Resident #7's hands were closed in a fist like position. The resident did not have on a brace or splint device. The resident's daughter stated that the resident wore a brace at night. The daughter stated that the right hand was contracted and the left hand appeared to be getting worse. Review of Resident #7's medical record on 12/4/18, documented that the resident wore a resting hand splint from 9 PM to 5 AM daily on the left hand. On 12/10/18 at 9:08 AM, the Occupational Therapist (OT) was asked if the resident had a contracture in his/her hands. The OT stated, in August 2018 we picked him/her up for a left-hand contracture, but I could range him/her out quite…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-12-10 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and record review, it was determined that the facility staff 1) failed to ensure the maintenance of bedrails, 2) failed to ensure that resident bed rail assessments were kept in the resident's medical record, 3) failed to ensure that resident's bed rail assessment information included attempts at using alternatives to bed rails, including how the alternatives did not meet the resident's medical or safety need or were inappropriate and 4) failed to reveal ongoing assessment to assure that the bed rail is used to meet the resident's needs. This was evident for 1 (#16) of 1 residents reviewed for accidents. The findings include: On 12/4/18 at 8:55 AM, Resident #16 was observed lying in bed. Observation of the resident's bed revealed that there was a metal half bed rail attached to each side of the resident's bed and both bed rails were loose, putting the resident at risk for entrapment. On 12/4/18 at 3:09 PM, the Director of Nurses (DON) accompanied the surveyor to the resident's room and confirmed that the side rails on Resident #16's bed were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-12-10 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and staff interview it was determined the facility staff failed to ensure a resident's medication regimen was free from unnecessary drugs by failing to assure a medication had a clear dosage regimen. This was evident for 1 (#35) of 7 residents reviewed for unnecessary medication. The findings include: On 12/7/18, review of Resident #35's December 2018 MAR (medication administration record) revealed a 3/7/18 physician's order for Acetaminophen 650 mg by mouth as needed for pain or temperature greater than 100. The order failed to indicate the time between doses or how often the resident could take the medication. On 12/10/18 at 2:53 PM, the Director of Nurses confirmed the findings.
- Potential for harm · D2018-12-10 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and medical record review, it was determined the facility failed to keep accurate medical records as evidenced by professional nursing staff signing off that a treatment was performed when it was observed not to be done. This was evident for 1 (#7) of 2 residents reviewed for mobility. The findings include: Review of Resident #7's December 2018 physician's orders stated, geri sleeves to bilateral arms for skin protection and patient is to wear edema glove to left hand before rising out of bed in AM and off when in bed in evening. Observation was made on 12/4/18 at 1:04 PM, of the resident sitting in a wheelchair in his/her room. The resident's daughter was present at the time. The resident was not wearing geri-sleeves. The daughter confirmed that she had not seen the geri-sleeves on Resident #7 in a while and stated that the resident was supposed to wear an edema glove but had not seen the glove. The resident was not wearing an edema glove. A second observation was made on 12/6/18 at 1:20 PM. The resident was not wearing geri-sleeves or the edema glove. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-07-23 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined that the facility failed to maintain the daily posted staffing information in a readily accessible format. This practice has the potential to affect all residents.The findings include:On 7/23/25 at 12:38 PM observation on the nursing unit, with the Director of Nursing (DON), revealed staffing information posted on a large white wipe board for the current day shift. The information on the wipe board included the number of hours worked for registered nurses, licensed practical nurses, certified nurse aides (including geriatric nursing assistants and certified medicine aides) and the current resident census. There was separate paper documentation, also posted, that included the specific staff room assignments but failed to include the actual hours worked for nurses and aides. Surveyor then reviewed the concern with the DON that the posting of the actual hours worked is only on the wipe board and that the regulation requires this information to be readily available and kept for 18 months. DON reported the hours worked information was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-04-26 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of the facility assessment and interview, it was determined that the facility had failed to ensure the assessment had been reviewed at least annual. This deficient practice has the potential to affect all residents in the facility. The findings include: On 4/26/22, review of the Facility Resource Assessment, dated 11/28/2017, failed to reveal documentation to indicate it had been reviewed since 2017. On 4/26/22 at 4:31 PM, the Administrator confirmed there was no documentation to indicate the assessment had been reviewed since 2017. The concern regarding the failure to update and review the facility assessment was reviewed during the survey exit at approximately 6:15 PM on 4/26/21.
- No harm found · C2022-04-26 · tag F0888 — widespreadEnsure staff are vaccinated for COVID-19
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined that the facility failed to develop comprehensive COVID-19 vaccination policies and procedures to ensure that all staff were fully vaccinated by failing to implement 1) include a date of implementation on the policy and to clearly define who the vaccination policy pertained to, 2) include a process for ensuring the implementation of additional precautions for all staff who were not yet fully vaccinated or who a medical or nonmedical exemption, 3) a process by which all facility staff would have their COVID-19 vaccination information collected, secured, and tracked and to include any booster doses, 4) a hiring process for ensuring that all staff hired were fully vaccinated with COVID-19, 5) a process for medical and non-medical exemptions, for the COVID-19 vaccination, that have been requested and granted to ensure that all required documentation was collected, secured, and tracked, 6) a process for tracking and securing documentation of the COVID-19 vaccination status for staff for whom COVID-19 vaccinations must be temporarily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2018-12-10 · tag F0623 — widespreadProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and staff interview, it was determined the facility failed to notify the resident/resident representative in writing of a transfer/discharge of a resident along with the reason for the transfer. This was evident for 1 (#37) of 1 resident reviewed for hospitalization. The findings include: Review of the medical record for Resident #37 on 12/10/18 revealed that, on 12/6/18, the resident complained of shortness of breath and was sent to an acute care facility. There was no documentation in the medical record that the family or resident were given written notice of the transfer. Interview of the Assistant Director of Nursing (ADON), on 12/10/18 at 11:15 AM, revealed the facility had not been giving written notice of transfer to residents or resident representatives.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FAHRNEY-KEEDY MEMORIAL HOME, INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNF | 100% | since 11/01/2022 |
| ADAMS, CARRIE | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2025 |
| BUSSARD, BARBARA | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2025 |
| MORRISEY, KATHY | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2025 |
| RANDALL, COLLEEN | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2025 |
| REEDER, ELIZABETH | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2025 |
| BARNES, HEATHER | Individual | CORPORATE DIRECTOR | — | since 10/04/2023 |
| BOWMAN, MARY | Individual | CORPORATE DIRECTOR | — | since 11/01/2022 |
| GRAFF, SUE | Individual | CORPORATE DIRECTOR | — | since 11/01/2022 |
| HART, LESLIE | Individual | CORPORATE DIRECTOR | — | since 11/01/2022 |
| LYLES, DAVID | Individual | CORPORATE DIRECTOR | — | since 11/01/2022 |
| WARD, STARLA | Individual | CORPORATE DIRECTOR | — | since 11/01/2022 |
| BISHOFF, MELANIE | Individual | CORPORATE OFFICER | — | since 08/01/2024 |
| COETZEE, STEPHEN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/25/2015 |
| GOLDSTEIN-SMITH, MARC | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/31/2025 |
| WASEEM, MUHAMMAD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/31/2025 |
CMS files one row per role, so the 22 rows in the source record cover these 16 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215352. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.