Brooke Grove Rehab. & Nsg Ctr
18131 Slade School Road, Sandy Spring, MD 20860 · Non profit - Corporation · 190 certified beds · (301) 924-5176 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (30% vs 45% nationally) — better care continuity
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 26.5% | 20.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 6.4% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.7% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 6.2% | 22.8% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.9% | 2.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 35.9% | 22.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 20.7% | 16.7% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 90.6% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.9% | 5.9% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 20.7% | 25.0% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.7% | 13.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.8% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 84.7% | 80.6% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 21.3% | 21.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 7.1% | 9.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.05 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.15 | 1.20 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 1,051 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 47.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 455 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.44 therapist hours per resident per day in 2026Q1 — more than 74% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 41% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.6%CMS range 51.2–57.0 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.7%CMS range 11.7–15.1 | 10.7% | Oct 2022–Sep 2024 | worse than U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 47.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 38.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 55.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 5.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.4%CMS range 4.1–6.9 | 7.1% | Oct 2023–Sep 2024 | better than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.08 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 190 beds and averages 165.7 residents a day — about 87% occupied, or roughly 24 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.45 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.00 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.55 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.86 hrs/resident/day on weekends vs 4.69 on weekdays — 18% thinner on weekends. RN hours go from 1.16 to 0.63 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 30% is below the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
41 citations, most serious first. The 10 most serious are shown; the remaining 31 are one tap away and print in full.
- Potential for harm · D2026-03-30 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on documentation review, medical record review, and staff interview, it was determined the facility staff failed to ensure Minimum Data Set (MDS) assessments were accurately coded. This was evident for 2 (Resident #7, #8) of 6 residents reviewed for facility reported incidents during a complaint survey. The findings include: The MDS is part of the Resident Assessment Instrument that was Federally mandated in legislation passed in 1986. The MDS is a set of assessment screening items employed as part of a standardized, reproducible, and comprehensive assessment process that ensures each resident's individual needs are identified, that care is planned based on those individualized needs, and that the care is provided as planned to meet the needs of each resident.1) On 3/27/26 at 9:50 AM a review of facility reported incident 2652256 was conducted and revealed on 10/23/25 Resident #7 was found in a seated position on the floor beside the bed. A left hip x-ray was ordered and Resident #7 was found to have a non-displaced femoral neck impaction fracture. Review of Resident #7's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-30 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined the facility failed to maintain complete and accurate medical records in accordance with accepted professional standards (Resident #2). This was evident for 1 of 3 residents reviewed for narcotic medication administration during a complaint survey.The findings include. A medical record is the official documentation of a healthcare organization. As such, it must be maintained in a manner that follows applicable regulations, accreditation standards, professional practice standards, and legal standards. All entries to the record should be legible and accurate. Review of Resident #2's medical record on 3/26/26 revealed the Resident was admitted to the facility in March 2026, had a fall on 3/6/26 and was sent to the hospital on 3/9/26. Review of Resident #2's March 2026 Medication Administration Record revealed the Resident received Tramadol 25 mg on March 8th, 2026 at 9:23 AM. Tramadol is a narcotic pain medication used to treat moderate to severe pain. Review of Resident #2's Controlled Drug Receipt/Record/Disposition Form…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-01 · tag F0609 — failed to report abuse allegations — widespreadTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on administrative and medical record review and interviews with facility staff it was determined the facility staff failed to report allegations of resident abuse in a timely manner. This was found to be evident for 8 (Resident #193, #169, #191, #24, #170, # 172, #188, #194) of 8 residents reviewed for abuse during the facility's survey. Findings include, 1. Intake MD00212529 was reviewed on 3/31/25 at 10:43 AM for allegations of abuse. Review of the facility's investigation revealed that a PRN (as needed) Physical Therapist (PT) (#17) observed Resident #193 and Nurse (#18), forcefully administer medication to the resident, and continued, even after the resident began choking. Abuse was unsubstantiated. Further review of a statement by the PT (#17), she stated that she went to report her observations to the charge nurse but did not see her. A few hours later the PT #17 saw the nurse (#18) in the hallway who approached her. An interview was conducted with the Therapy Site Manager (TSM #16) on 3/31/25 at 11:01 AM and he was asked if he could provide information regarding the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-01 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews it was determined that the facility staff failed to complete a thorough investigation of allegations of abuse. This deficient practice was evidenced in 4 (#170, #172, #188, #194) of 4 facility reported incident investigations reviewed during the recertification survey. The findings include: 1. On 03/27/25 at 9:14 am a review of the self-report related to Resident #188 revealed the resident reported being abused by a nurse. The alleged perpetrator's statement indicated they did not work with the resident on the day of the alleged incident, nor did the statement deny or confess that the alleged incident happened. The staff who worked with the resident the day the alleged incident was reported was not interviewed. The facility staff failed to complete a thorough investigation. The Director of Nursing #2 was made aware. 2. On 03/27/25 at 2:48 pm after reviewing the facility's investigation related to the allegation of abuse concerning Resident #170, Administrator #1 and Director of Nursing (DON) #2 were made aware the investigation of the alleged…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-01 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, it was determined that the facility staff failed to ensure food items in the kitchen and unit refrigerator were stored to maintain the integrity of the specific items and failed to ensure equipment temperature logs were maintained for monitoring. This was evidence in observations in the kitchen and west wing refrigerators. The findings include: 1a) On 03/26/25 at 07:41 AM, an initial observation of the facility kitchen vegetable fridge revealed a bag of spinach opened and unlabeled, a bag of iceberg lettuce opened and unlabeled, a carrot bag opened and unlabeled, tahini opened and unlabeled, honey mustard salad dressing opened and unlabeled, a vanilla butter cream container that was opened and unlabeled, pre-poured french dressing into single size cups unlabeled, ranch dressing in a container which indicated best by 3/17/25, a container of garlic that had a label which indicated best by 3/24/25, and a small, white colored take out container that was unlabeled. On 03/26/25 at 07:46 AM, the surveyor observed a white, salad dressing- like…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-01 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of a facility reported incidents (FRI), and interviews with staff, it was determined that the facility failed to ensure a resident's request was accommodated. This was evident for 1 out of 33 facility reported incidents (FRIs) reviewed during the survey. The findings include: On 3/28/2025 at 10:30AM, the Surveyor reviewed the investigative file for a FRI MD00202881, reported by the family member of Resident #195 on 2/21/2024 at 3:51 PM. The family member stated that on 2/18/2024 at 11 PM, the resident needed to adjust the bed settings, as [he/she] had severe and painful spinal arthritis. The family member reported that Geriatric Nursing Assistant (GNA) #40 would not give the resident the bed controls because GNA#40 did not want the resident playing with the buttons. Further review of the investigative file revealed a statement from GNA #40 on 2/23/2024 at 1:58PM. GNA #40 stated that when she answered Resident #195's call light, the resident said, I'm flat on the bed I need my head up because I don't want to die here. GNA #40 responded, The head of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-01 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews with facility staff, it was determined the facility failed to prevent a resident from experiencing verbal abuse by an employee. This was found to be evident for 1 (Resident # 191) of 3 residents reviewed for abuse during the survey. The findings include: The facility reported incident MD00210136 was reviewed on 3/28/25 at 12:06pm. According to the facility's investigation, a housekeeper (Staff #38) made inappropriate comments to Resident #191. The resident reported the incident to the facility on 9/21/24 at approximately 10:30am. The facility interviewed Staff #38 during their investigation, at which time Staff #38 admitted to the allegation made by the resident. Staff #38 was immediately terminated and escorted off the premises. The facility conducted interviews with other residents and staff during the investigation and determined that no other residents had been affected. On 3/31/25 at 11:51am, the Director of Nursing was interviewed regarding the facility reported incident and confirmed that the abuse allegation was substantiated by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview with staff, it was determined that the facility failed to develop and implement a person-centered comprehensive care plan for residents. This was evident for 2 (Resident #67 and #119) residents reviewed for activities during the survey. The findings include: A care plan is used to summarize a person's health conditions, specific care needs, and current treatments. It outlines what needs to be done to plan, assess, and manage care needs. This helps to evaluate the effectiveness of the resident's care. A Baseline Care Plan must include the minimum healthcare information necessary to properly care for each resident immediately upon their admission, which would address resident specific health and safety concerns to prevent a decline or injury, and would identify needs for supervision, behavioral interventions, and assist with activities of daily living, as necessary. The MDS (Minimum Data Set) is a standardized, comprehensive assessment of a resident's functional, medical,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-01 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it was determined that the facility failed to ensure resident care plans were revised to reflect their communication needs. This was evident for 2 (Resident #91 and #124) of 3 residents reviewed for communication. The findings include: Care plans provide direction for individualized care of the resident. A care plan flows from each resident's unique list of diagnoses and should be organized by the resident's specific needs. The care plan is a means of communicating and organizing the actions and assuring the resident's needs are attended to. The care plan is to be reviewed and revised each quarter. 1. On 03/26/25 at 08:55 AM, an observation of Resident #124 revealed that the resident was speaking a native language. On 03/27/25 at 09:58 AM, review of Resident #124's care plan revealed that the resident had a language barrier, but failed to indicate what language the resident spoke. On 03/28/25 at 07:37 AM, an interview with Geriatric Nursing Assistant (Staff #30) revealed that the resident spoke a native language, but was unable to indicate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews, and interviews, it was determined that facility staff failed to: follow physician's orders for a resident receiving oxygen, including failure to document amount and method of oxygen delivery, failed to hold a resident's blood pressure medication based on the ordered parameter and failed to notify the physician and failed to continue assessments including neuro checks after a resident sustained a fall. This deficient practice was evident for 3 (#24, #81, #186) out of 3 residents' reviewed for physician's orders during the survey. The findings include: 1. During the initial tour of the long-term care unit #2 on 03/26/25 at 07:46 AM, the surveyor observed Resident #24 sitting upright in bed asleep with oxygen infusing at 2 liters (L) through a nasal cannula. A second observation was made at 9:42 AM, and the resident was awake in bed, and oxygen was infusing at 2L through a nasal cannula. On 03/27/25 at 02:20 PM, the surveyor observed Resident #24 sitting in bed awake with supplemental oxygen infusing at 3.5L through a nasal canula. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 31 citations
- Potential for harm · D2025-04-01 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, it was determined that the facility failed to ensure the physician supervised the medical care of a resident with a known functional and cognitive decline. This deficient practice was evident for 1 (#186) residents reviewed for physician services during the survey. The findings include: On 03/31/2025 at 10:53 AM, a review of complaint MD00188081, revealed that the family of Resident #186 had concerns during a visit on 01/18/23. The family observed the resident inability to walk, chew food, follow commands, and expressive aphasia (difficulty speaking). The family reported concerns that the resident change in condition was not adequately addressed. A review of nursing notes dated 12/4/22 at 9:06 PM, indicated that Resident #186 had not resumed usual mobility since returning from the emergency department (ED) on 12/3/22. A review of the physician's note dated 12/5/22 at 1:09 PM indicated that Resident #186 was sent to the ED due to a change in mental status. The resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-01 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interview with staff, it was determined that the facility failed to obtain a psychiatric consult as ordered by the physician. This was evident for 1 (Resident #151) reviewed for behavioral-emotional care during the survey. The findings include: On 3/26/2025 at 11:58AM, during a tour of the 2nd floor rehab unit, the Surveyor observed Resident #151 in his/her bed facing the window opposite the doorway. The Surveyor knocked and introduced themselves. The resident stated, I want you to leave. I just want to sleep. The resident appeared upset and short tempered. The Surveyor apologized for bothering the resident and continued touring the unit. On 3/27/2025 at 2:00PM, the Surveyor observed Resident #151 cuddled in bed sleeping. An interview with Registered Nurse #41 revealed that the resident sleeps a lot and usually would wake up and open up more when their daughter comes to visit. The resident does not want to be bothered most of the time. On 3/28/2025 at 10:30AM, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-01 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined that the facility failed to ensure that a staff prepared a meal tray based on a meal ticket. This was evident for 1 tray identified during a random tray line observation. The findings include: On 03/27/25 at 11:53 AM, the surveyor observed the lunch tray line in the kitchen where staff prepare the resident trays that get delivered to the prospective units. On 03/27/25 at 12:03 PM, the surveyor observed Dietary Aide (Staff #31) prepare a meal tray . The meal ticket on the meal tray indicated chicken noodle soup as one of the food items listed. On 03/27/25 at 12:04 PM, the surveyor observed Staff #31, prepare and place the meal tray on the tray cart without chicken noodle soup. At the same time, the surveyor asked Staff #31, if soup was served on the units, she indicated no, and that the kitchen would prepare it. The surveyor requested Staff #31 to take off the meal tray that had just been placed on the tray cart and compare the meal tray to the meal ticket. On 03/27/25 at 12:05 PM, the surveyor asked why Staff #31 did not place…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-01 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined the facility failed to provide food at an appetizing temperature. This was evident for 1 out of 1 observation of a kitchen tray line and test tray. The findings include: On 03/27/25 at 11:53 AM, the surveyor observed the kitchen prepare the lunch tray line. On 03/27/25 at 01:11 PM, the surveyor observed the last tray cart of the lunch tray line get delivered onto the unit. On 03/27/25 at 01:50 PM, the surveyor observed the last resident meal tray taken from the same cart and delivered to the prospective resident. The surveyor then requested Executive Chef (Staff #36), who was present at the time, to remove the test tray from the cart and obtain temperatures of the food items. On 03/27/25 at 01:50 PM, the surveyor observed Staff #36 obtain the temperature of the meatloaf which was 114.2 degrees fahrenheit, cod (a type of fish) which was 105.8 degrees fahrenheit, mashed potatoes which were 115.5 degrees fahrenheit, and vegetables (asparagus with garlic and red pepper) which was 107.0 degrees fahrenheit. On 03/27/25 at 01:51 PM, an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-01 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined that the facility failed to ensure that documentation was completed for physician orders. This was evident for 1 (Resident #167, #179) of 49 residents' records reviewed during an annual survey. The findings include: 1. On 03/28/25 at 01:58 PM, review of Resident #167's medical record revealed the resident had an order for continuous oxygen at 2 liters per minute with a start date of 12/20/23 and an end date of 1/24/25. (Liters per minute refers to the amount of oxygen delivered to a patient per minute.) On 03/31/25 at 08:51 AM, review of the documentation for the order mentioned above in the resident's record for the month of September 2024, revealed 5 shifts (9/1/24 night, 9/7/24 day, 9/12/24 night, 9/23/24 day, and 9/26/24 day) which the order was not documented on. On 03/31/25 at 09:45 AM, an interview with the Director of Nursing (Staff #2) revealed that the expectation was for staff to document based on orders every shift. She further indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-01 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and a review of pertinent facility documentation it was determined that the facility failed to maintain signature sheets of committee members who attended Quality Assurance and Improvement Program (QAPI) meetings. This was found to be evident during review of QAPI documentation during the survey. Findings include: An interview was conducted with the Administrator on 4/1/25 at 11:08 AM and he was asked to provide the survey team with copies of attendance sheets for QAPI meetings from December 2023 to March 2025. The Administrator stated that the facility has a new QAPI Coordinator (#32) that started when he came on board. He offered that he would look for the attendance sheets but is unsure if he would be able to provide the attendance sheets prior to this time. An interview was conducted with the QAPI Coordinator (#32) on 4/1/25 at 11:25 AM and she stated that she became the QAPI Coordinator in December 2024. She stated that the previous Administrator conducted meetings (virtual) until she came into the position. She provided paper copies of attendance sheets for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-01 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, it was determined that the facility failed to maintain a sanitary environment. This was evident for 1 (Unit 2) out of 1 clean utility rooms observed during the survey. The findings include: On 03/26/25 at 09:25 AM, the surveyor observed an equipment pole in the clean utility room which had a sticker that indicated it was used for a resident. On 03/26/25 at 09:25 AM, an interview with Licensed Practical Nurse (Staff #37) revealed that housekeeping would clean the equipment pole and when it was clean it would be placed in the clean utility room. On 03/31/25 at 11:34 AM, an interview with the Director of Housekeeping/Environment Services revealed that when equipment poles are clean, the facility staff would place a blue tag at the base. When the surveyor described the state of the equipment pole observed on Unit 2, he indicated that he would not have considered it to be cleaned, and agreed with the surveyor's concern.
- Potential for harm · D2025-04-01 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, it was determined that facility staff failed to ensure all actively employed geriatric nursing assistant (GNA) completed annual dementia education. This deficient practice was evident for 6 out of 6 (#46, #47, #48, #49, #50, #52) GNA's training reviewed during the survey. The findings include: On 03/27/25 at 10:09 AM, during an interview with the Assistant Director of Nursing (ADON) #3, he stated that annual nursing assistant competencies are conducted throughout the year and on designated dates to ensure all required in-service are completed before the end of the year. The surveyor requested to review the competency records of current staff and agency GNA's. On 03/27/25 at 11:41 AM, during an interview with nurse scheduler #51, she explained that the facility's educator is responsible for ensuring that agency GNA's receive the required GNA education prior to working at the facility and the director of nursing generally reviews the GNA annual competencies during the employees annual performance review. The nurse scheduler #51 and the surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-28 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of clinical records and staff interviews, it was determined that the facility's staff failed to implement residents' wishes stated in their advance directive and failed to verify the authority of a medical decision maker on the MOLST (Maryland Medical Orders for Life-Sustaining Treatment) form. This was evident for 2 of 7 residents reviewed for advance directive care area (Residents #83 and #136). The findings include: A MOLST is the portable and enduring medical order form covering options for cardiopulmonary resuscitation and other life-sustaining treatments used in Maryland. An Advance directive is a written instruction, such as a living will or durable power of attorney for health care, recognized under State law (whether statutory or as recognized by the courts of the State), relating to the provision of health care when the individual is incapacitated. 1. On 02-28-2020, surveyor review of Resident #83's clinical record revealed that the resident had an advance directive signed in December 2000 which stated that Resident #83 was required to be certified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of resident council minutes, and staff interview (s) it was determined that facility staff failed to report an allegation of abusive behavior during mealtime. This finding was evident upon review of resident council minutes as part of the resident council facility task during survey. The findings include: On 02-28-2020 at12:10 PM, a review of resident council minutes, dated 01-13-20, revealed Resident #92 reported observing residents who require assistance with meals being subjected to abusive behavior by staff at mealtime. Resident #92 stated it was nerve-wracking watching them. On 02-28-2020 at 12:20 PM, interview with the Administrator and the Administrator in Training (AIT) revealed that both employees review the resident councils' minutes each month, however, neither were aware of Resident #92's allegation of abuse during the 01-13-2020 meeting. Upon listening to a recording of the meeting, the administrator confirmed that the minutes accurately reflected Resident #92's allegation made during the meeting. Upon further investigation, it was determined…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-28 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor clinical record reviews and interviews with the facility staff, it was determined that the facility staff failed to review and revise residents' care plans. This was evident for 2 of 36 residents selected for this survey (Residents #101 and #132). MDS (Minimum Data Set) is part of the U.S. federally mandated process for clinical assessment of all residents in Medicare or Medicaid certified nursing homes. Quarterly review assessment is an assessment due no less frequently than every 92 days. The findings include: 1. On 02-26-2020 surveyor review of Resident #101's clinical record revealed the resident was admitted to the facility with a diagnosis of major depressive disorder. In addition, Resident #101 had a physician order for a psychotropic medication. A psychotropic medication is any drug that affects brain activities associated with mental processes and behaviors. Psychotropic drugs include but are not limited to the following categories: anti-psychotics, anti-depressants, anti-anxiety, and hypnotics. Further review of Resident #101's clinical record revealed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — the official record, unedited, may be distressing
Based on surveyor review of the clinical record, it was determined the facility staff failed to monitor psychotropic medications for efficacy and adverse consequences. This finding was evident for 1 of 5 (Resident #101) residents selected for review of unnecessary medications during the survey. A psychotropic medication is any drug that affects brain activities associated with mental processes and behaviors. Psychotropic drugs include but are not limited to the following categories: anti-psychotics, anti-depressants, anti-anxiety, and hypnotics. The findings include: On 02-26-2020, surveyor review of Resident #101's clinical record revealed the resident had a physician order for two psychotropic medications administered to be administered daily for treatment of psychosis and depression. However, further review of Resident #101's clinical record revealed no evidence of the facility's staff monitoring for the efficacy and adverse consequences of the psychotropic medications. On 02-27-2020 at 2:30 PM, surveyor interview with the director of nursing revealed no additional information.
- Potential for harm · Dcited before2020-02-28 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation and facility staff interview, it was determined that the facility staff failed to label drugs and biologicals in accordance with accepted professional standards. This finding was evident for 1 of 14 medication storage carts selected for inspection during the survey (Cart #10). The findings include: On 02-27-2020 at 11:47 AM, surveyor inspection of [NAME] wing Cart #10 on the second floor rehab unit revealed a bottle of Colace (stool softener) liquid with an expiration date of [DATE]. Further observations revealed a Humalog KwikPen (disposable single-patient-use prefilled pen) with an open date marked as 01-23-20. It should have been discarded 28 days after opening. In addition, there were three (3) yellow top, two (2) purple top, four (4) red top, one (1) blue top, and one (1) green top phlebotomy tubes (tubes used to draw blood for lab testing) that expired in 2019 stored in the medication Cart #10. On 02-27-2020 at 12:30 PM, interview with the Director of Nursing revealed no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-28 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor interview of residents and facility staff, and observation of tray line and meal service, it was determined that the facility staff failed to have an effective system to ensure that residents received the food items of their preference. This finding was evident during the dining observation for one of six dining rooms (Foxtrot). The finding includes: On 02-24-2020 at 8:50 AM, initial screening of Resident #08 revealed a complaint that he/she often got meals the consisted of food items not selected. On 02-24-2020 at 12:40 PM observation of Resident #08's lunch meal revealed the tray ticket and tray items were identical, however, the resident stated the items were not self-selected and were not what he/she would have chosen for that meal. On 02-24-2020 at 1:00 PM, observation of the [NAME] Trot dining room revealed meal tickets on trays that were inconsistent with items served on the tray. On 02-24-20 at 1:30 PM, a random observation of the ordered items for one lunch meal ticket indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-28 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on surveyor observation and staff interview, it was determined that the facility staff failed to store and serve food in accordance with professional standards for food service safety. This finding was evident for 1 of 5 dining areas observed in the facility. The findings include: On 02-24-2020 at 5:15 PM surveyor observed Resident #145 in dining area located in second floor rehab unit. The resident had a Supplemental nutrition drink named Vital. According to the label on the Vital, the use by date is 03-01-2018. An inspection of the refrigerator outside of the pantry revealed six (6) 8oz individual supplemental nutrition drinks that expired in March 2019. On 02-25-2020 at 12:00 PM, interview with the Director of Nursing revealed no additional information.
- Potential for harm · E2019-02-15 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of clinical records and interview of the facility staff and the legal representative, it was determined that the facility staff failed to inform an individual's legal representative when a treatment was changed. This finding was evident for 3 of 3 residents selected for notification of change review (#39, #75, and #87). The findings include: 1. On 02-11-19 at 12:30 PM, resident #39 was observed eating lunch at the dining table. The resident was alert, but oriented to name only. On 02-14-19, review of the clinical record revealed that resident #39 was admitted to the facility in February 2019 following a hospitalization. Resident #39's adult child was the power of attorney (POA) for health care decisions. Further review revealed that a nurse practitioner made a gradual dose reduction (GDR) of an anti-psychiatric medication, Seroquel, on 01-24-19. However, there was no evidence that the resident's POA was informed about this GDR. On 02-14-19 at 2 PM, interview of the Director of Nursing revealed the nurse practitioner should discuss the risks and benefits of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-02-15 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observations, interviews with facility staff, and review of residents' clinical records, it was determined that the facility failed to revise residents' care plans in a timely and accurate manner to reflect the residents' current clinical status. This was evident for 3 of 38 residents selected for this survey (#107, #39, and #75). The findings include: 1. On 02-12-19 at 11:42 AM, 02-13-19 at 12:22 PM, and 02-13-19 at 02:04 PM, surveyor observation revealed resident #107 seated in their wheelchair with a left arm tray attached. A wheelchair arm tray is an adaptive device attached to a wheelchair used to provide support for a patient's arm. Review of resident #107's clinical record revealed an occupational therapy recommendation on 05-22-18 for the use of a wheelchair left arm rest. Further review of resident #107's clinical record revealed no evidence of a care plan addressing the use or indication of the wheelchair left arm tray. On 02-14-19 at 07:22 AM, interview with the Director of Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-02-15 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, review of the clinical records and interview of the facility staff, it was determined that the facility staff failed to ensure the quality of care based on professional standards of practice involving physician's orders. The findings were evident for 3 of 39 residents selected for review during the survey (#39, #87 and #86). The findings include: 1. On 02-14-19 at 9:30 AM, observation of resident #39's morning care in presence of staff #4 and 2nd floor nursing unit manager revealed that a dressing was on the resident's left lateral knee. The dressing was dated as done on 02-11-19 evening shift. Review of Treatment Administration Record (TAR) revealed that the nursing staff signed off that the dressing on resident #39's left lateral knee was done twice a day on 02-12-19 and 02-13-19. However, the documentation on TAR was inconsistent with surveyor observation on 02-14-19. On 02-14-19 at 2:30 PM, interview of the Director of Nursing (DON) revealed no additional information. 2. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-15 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, interviews with staff, and residents' family members, it was determined that the facility staff failed to consult with the resident's health care agent as per the resident's advanced directive to make end of life decisions for the resident. This finding was evident for 1 out of 6 residents selected for review of this care area. (#111) The findings include: 1. On 02-12-19, review of the clinical record for resident #111 revealed a Maryland Advance Directive dated 07-12-14 which designated an agent to make health care decisions. Further review of the clinical record revealed that Maryland Medical Orders for Life Sustaining Treatment (MOLST) were completed prior to resident #111's admission to the facility on [DATE], and were dated 07-10-18. This MOLST documented certification for the basis of the order was made as a result of a discussion with and the informed consent of the patient. Resident #111 selected palliative and supportive care, with instructions not to provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, review of the clinical record and interview of the facility staff, it was determined that the facility staff failed to report and investigate an injury of unknown origin for resident #75. This finding was identified during an investigation of MD00135150. The findins was evident for 1 of 38 residents reviewed during the survey. The findings include: On 02-11-19 at 9 AM, observation of resident #75 revealed that the resident was non-verbal and cognitively impaired due to dementia. The resident could ambulate without a device, but required staff supervision and guidance. On 02-14-19, review of resident #75's clinical record revealed that a purple discoloration of 7 cm x 7 cm was noted on the resident's right hip on the evening on 01-13-19. The attending physician and the resident's responsible party were notified on the same evening. Further review of the progress notes between 01-01-19 and 01-13-19 revealed that no fall or other incident was reported. The nursing staff signed off on the January 2019 Treatment Administration Record (TAR) that resident #75…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-02-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical records and facility staff interview, it was determined that the facility staff failed to develop a comprehensive resident centered care plan to meet the resident's medical condition. This finding was evident in 1 of 38 residents selected for review during the survey. (#100). The findings include: On 02-11-19 at 08:15 AM, surveyor observation during initial tour of the facility revealed an isolation cart set up in resident #100's room. On 02-13-19 at 11:10 AM, surveyor review of the clinical records revealed that resident #100 was re-admitted to the facility's rehabilitation unit after a brief hospital stay. Further record review revealed that resident #100 was on isolation precautions due to clostridium difficile, a persistent watery diarrhea which is caused by a life-threatening germ or bacteria that affects the colon of patients following antibiotic treatment. However, there was no evidence that the facility developed a resident centered plan of care to address resident #100's identified medical condition (clostridium difficile/ C-diff)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-15 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor review of the clinical records and surveyor staff interviews, it was determined that the facility failed to meet professional standards of practice. This finding was evident for 2 of 38 residents reviewed during the survey. (#67 and #114). The findings include: 1. On 02-12-19, surveyor review of the clinical record for resident #67 revealed an Advanced Healthcare Directive, dated 08-11-17, that was received by the facility on 11-09-18. An Advanced Healthcare Directive is a legal document in which a person specifies what actions should be taken for their health if they are no longer able to make decisions for themselves because of illness or incapacity. Surveyor review of the physician progress notes revealed a History and Physical, dated 11-12-18, which documented the physician discussed healthcare decisions for resident #67 with the Power of Attorney (POA). The Power of Attorney is the individual named in the Advanced Healthcare Directive to make healthcare decisions. There was no evidence that the physician reviewed resident #67's Advanced Healthcare Directive.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, review of the clinical record and interview of the facility staff, it was determined that the facility staff failed to stand or transfer resident #39 by using a standing lift as ordered. This finding was evident for 1 of 8 residents selected for accidents/hazards review. The findings include: On 02-14-19, review of resident #39's clinical record revealed that a physician's order was written in February 2018 to use a standing lift to stand or transfer the resident. Further review of resident #39's clinical record revealed that the resident sustained a skin tear on the left lateral knee during a transfer from the bed to the wheelchair, in the morning on 01-30-19. On 02-14-19 at 9:20 AM, observation of morning care in presence of staff #4, #8 and #9 revealed that the resident was transferred from the bed to the standing position by 2 person assistance. No standing lift was used. On 02-14-19 at 2:45 PM, interview of staff #8 and review of the incident report revealed that a day nursing assistant, who was assigned to resident #39, informed staff #8 on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-15 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews with facility staff, it was determined that the facility failed to act upon monthly pharmacist medication irregularity reviews. This was evident for 1 of 7 residents (#62) selected for the unnecessary medication review during this survey. The findings include: On 02-14-19 at 07:35 AM, surveyor review of resident #62's clinical record revealed that a pharmacy review was conducted on 10-02-18 which identified medication regimen irregularities that required a physician's response. Additionally, there was a pharmacy review on 02-06-19 that identified another medication regimen irregularity that required a physician response. There was no evidence in resident #62's clinical record to indicate that the physician was aware of the pharmacy recommendations made on 10-02-18 and 02-06-19. The facility policy regarding clinical drug regimen reviews revealed that two-way communication of drug review recommendations between the clinician(s) and physician must be completed by midnight of the next calendar day and all physician-prescribed/recommended actions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-02-15 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, resident interview, review of facility policy and procedures and interview of facility staff, it was determined that the facility staff failed to ensure infection control practices in the handling of soiled linen to prevent the spread of infections. This finding was evident for 1 of 4 residents selected for review of infections during the survey. (#191). The findings include: On 02-11-19 at 08:33 AM, surveyor tour of resident #191's room revealed a pile of dirty linen/sheets placed on resident #191's hand-washing sink. Further observation revealed that the linen was soiled with fecal matter and urine. On 02-11-19 at 08:34 AM, surveyor interview with resident and resident's daughter who was at the bedside revealed that the linen were removed from the bed and placed on the hand-washing sink when staff #5 assisted resident #191 from bed. Resident #191 stated during the interview that I can't even wash my hands for my breakfast because this dirty linen has been placed on my sink. On 02-11-19 at 11:15 AM, surveyor further observation revealed the dirty…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2020-02-28 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor interview of resident council representatives, a review of the residents' council meeting minutes, and interviews of facility staff and with the ombudsman, it was determined that the facility staff failed to adequately resolve repetitive concerns about meal service addressed in resident council meetings. This finding was evident during interview of representatives of the facility's resident council. The findings include: On 02-24-2020 at 8:50 AM, initial screening of Resident #08 revealed a complaint that the resident often received meals that consisted of food items the resident did not select from the menu. On 02-27-2020 at 3:00 PM, an interview of Resident Council representatives revealed a complaints of residents not receiving selected menu items at mealtime. The council representatives stated that this had been an ongoing issue for several months, and they did not feel facility staff responded appropriately, as the problem remained. On 02-28-2020, a review of the resident council minutes dated 10-21-2019 revealed the Resident Council President randomly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2019-02-15 · tag F0557 — patternHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, resident interview and interview of facility staff, it was determined that the facility staff failed to treat resident #192 in a dignified manner by giving an insulin shot to the resident in the hall way. This finding was evident in 1 of 2 residents selected for the residents' dignity review during the survey. (#192). The findings include: On 02-12-19, surveyor review of resident #192's clinical record revealed that the resident was admitted to the facility's rehabilitation unit after a brief hospital stay. The resident was admitted with multiple diagnoses including, but not limited to, diabetes mellitus ( a disorder in which blood sugar (glucose) levels are abnormally high because the body does not produce enough insulin to meet its needs). Further review of resident #192's treatment administration record (TAR) revealed a physician's order to check the resident's blood sugar and inject insulin, as per a sliding scale, before every meal. On 02-12-19 at 1:03 PM, surveyor observed facility staff #6 pushing resident #192 in his/her wheelchair from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2019-02-15 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident interview, review of the clinical record and staff and family interview, it was determined that the facility staff failed to allow a resident the choice of relocating within the facility, and failed to provide sufficient advance notification of relocation. This finding was evident in 1 of 1 residents selected for review of this care area. (#104) The finding includes: On 02-11-19 at 12:28 PM during an interview, resident #104 complained that the facility staff did not obtain consent to relocate the resident to a different room. The resident informed the surveyor a month or so ago, I was out in the hallway and they told me they were moving me to another room. Not two minutes later I saw my bed being pushed up the hall to another room. They didn't bother to ask me if I wanted to change rooms, they just did it. Review of the clinical record for resident #104 revealed a room change/move form, dated 10-03-18, which stated the resident was moved from a room on the second floor to a room on the first floor. The reason for the room change was documented as resident/family…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2019-02-15 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor review of the clinical records and interviews with staff, it was determined that the facility failed to provide written notification of a resident's transfer or discharge to a representative of the Office of the State Long-Term Care Ombudsman. This was evident for 2 of 3 residents (#100 and #392) selected for review of hospitalization during this survey. The findings include: 1. On 02-13-19 at 11:14 AM, surveyor review of resident #392's clinical record revealed that he/she was transferred to an acute hospital for evaluation of a medical emergency on 12-31-18. There was no evidence that notification of the resident's transfer to the hospital was provided to the Ombudsman. On 02-13-19 at 2:07 PM, interview with the 1st floor long term care unit manager revealed that the nurses were not responsible for notifying the Ombudsman of any resident transfers. On 02-13-19 at 4:06 PM, interview with the Director of Nursing revealed that the facility was not aware that they needed to inform the Ombudsman…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2019-02-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, review of the clinical record and interview of the facility staff, it was determined that the facility staff failed to provide oxygen therapy as ordered for resident #89. This finding was evident for 1 of 2 residents selected for the respiratory care review. (#89) The findings include: On 02-11-19 at 1:30 PM, observation of resident #89 revealed that the resident was lying in bed and refused to wear a nasal cannula. There was no respiratory distress noted. Observation of resident #89 on 02-12-19, between 8:20 AM and 12 noon, revealed that resident #89 was observed sitting in a wheelchair at the dining table. Even though no oxygen therapy was provided, the resident did not exhibit any respiratory distress. On 02-14-19 at 9:30 AM, resident # 89 was observed sitting in a wheelchair at the dining table with no oxygen therapy in place. There was no shortness of breath noted. On 02-14-19, review of the quarterly Minimum Data Set (MDS) assessment, Section O, dated on 01-22-19, revealed that resident #89 received oxygen therapy. MDS is an assessment tool to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2019-02-15 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation of the facility's medical storage rooms, it was determined that the facility failed to label drugs and biologicals in accordance with currently accepted principles. This finding was identified for 1 of 4 medical storage rooms observed during the survey. On 02-12-19 at 2:55 PM, surveyor observation of the first floor long term care medication storage room's locked refrigerator revealed a temperature of 39F and the following opened medications: A multiple use vile of Lantus insulin 100units/mL with an order date of 12-19-18. The vile was inside a plastic capped storage vile, with the resident's name and order date. Approximately one half of the vile remained. (Lantus is a brand name for insulin glargine, a long-acting injectable type of insulin that works slowly, over about 24 hours). There was no identifiable dates or labels identifying the date of the first use of product. There was no identifiable dates or labels identifying the date of the first use of product. Further observation of the medication refrigerator on the unit, revealed a Lantus Solostar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BROOKS, CAROLYN | Individual | CORPORATE DIRECTOR | since 09/01/2012 |
| DAVIDSON, KEVIN | Individual | CORPORATE DIRECTOR | since 05/08/2009 |
| MALIN, WESLEY | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | since 06/01/2020 |
| MAZZEO, KELLY | Individual | CORPORATE DIRECTOR | since 05/01/2017 |
| NDAHAYO, JOVIAH | Individual | CORPORATE DIRECTOR | since 09/01/2010 |
| WETMORE, THOMAS | Individual | CORPORATE DIRECTOR | since 05/08/2009 |
| SPILLANE, KEITH | Individual | CORPORATE OFFICER | since 09/01/2020 |
CMS files one row per role, so the 9 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.5M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215200. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.