No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Fox Chase Healthcare

2015 East-West Highway, Silver Spring, MD 20910 · For profit - Limited Liability company · 87 certified beds · (301) 587-2400 Medicare & Medicaid certified

Call the home — (301) 587-2400 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Apr 2026Behavioral-health or dementia-care citations — no harm found (F0744, F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (65) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (64%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS
Urgent care / clinic
8206 Georgia Ave · (301) 960-4682 · Call to confirm hours
Pharmacy
1290 E West Hwy · (301) 588-6261 · Call to confirm hours
Grocery
1280 East-West Hwy · (301) 585-1670 · Call to confirm hours
Park
8700 Lanier Dr · Typically dawn to dusk
Place of worship
2100 Spencer Rd · (301) 974-2132

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.1%20.4%15.4%typical
Long-stay residents who lose too much weight6.1%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder1.0%0.5%0.9%worse
Long-stay residents with a urinary tract infection1.7%1.5%2.0%better
Long-stay residents with depressive symptoms38.2%22.8%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.2%2.4%3.3%better
Long-stay residents whose ability to walk worsened10.8%22.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication16.9%16.7%18.9%better
Long-stay residents given the seasonal flu vaccine44.8%96.6%95.3%worse
Long-stay residents with pressure ulcers13.2%5.9%4.7%worse
Long-stay residents with worsening bladder/bowel control29.5%25.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table17.4%13.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine10.7%80.6%79.4%worse
Short-stay residents rehospitalized after admission23.5%21.0%22.6%typical
Short-stay residents with an outpatient ER visit9.1%9.8%12.0%better
Long-stay hospitalizations per 1,000 resident days2.911.331.67worse
Long-stay outpatient ER visits per 1,000 resident days2.471.201.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

33.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 52 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

33.7%U.S. median 51.5%
Got home and stayed home
10.3%U.S. median 10.7%
Went back to hospital
50.0%U.S. median 56.6%
Met the expected recovery
0.39U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.14hours / resident / day
Speech therapy

Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 66% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 26% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF33.7%CMS range 21.4–49.251.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.3%CMS range 7.1–15.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge50.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge46.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge53.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified87.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.5%CMS range 4.8–13.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.251.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.46
RN hours/ resident / day
0.87
LPN hours/ resident / day
1.97
Aide hours/ resident / day
3.30
Total nurse hours/ resident / day
0.35
RN hoursweekends
64.5%
Total nursing turnover
63.6%
RN turnover

How full it usually is: this home is certified for 87 beds and averages 69.3 residents a day — about 80% occupied, or roughly 18 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.30 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.08 hrs/resident/day on weekends vs 3.39 on weekdays — 9% thinner on weekends. RN hours go from 0.50 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 64% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

28
deficiencies at the latest standard inspection (2025-03-10)
19
at the previous standard inspection (2020-01-17)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

65 citations, most serious first. The 10 most serious are shown; the remaining 55 are one tap away and print in full.

  • Potential for harm · Dcited before2026-04-24 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, document review, and facility policy review, the facility failed to timely report an allegation of misappropriation of resident property to the state survey agency for 1 (Resident #1) of 8 sampled residents reviewed for abuse. Findings included: A facility policy titled, Abuse, Neglect and Exploitation, reviewed 10/12/2025, indicated, VII. Reporting/Responses A. The facility will have written procedures that include: 1. Reporting of all alleged violations to the Administrator, state agency, adult protective services and to all other required agencies within specified timeframes: a. Immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or b. Not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury. An admission Record revealed the facility admitted Resident #1 on 04/25/2025. According to the admission Record, the resident had a medical history that included a diagnosis of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-24 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, document review, and facility policy review, the facility failed to investigate an allegation of misappropriation of resident property for 1 (Resident #1) of 8 sampled residents reviewed for abuse. Findings included: A facility policy titled, Abuse, Neglect and Exploitation, reviewed 10/12/2025, indicated, V. Investigation of Alleged Abuse, Neglect and Exploitation A. An immediate investigation is warranted when suspicion of abuse, neglect or exploitation, or reports of abuse, neglect or exploitation occur. An admission Record revealed the facility admitted Resident #1 on 04/25/2025. According to the admission Record, the resident had a medical history that included a diagnosis of quadriplegia. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/26/2026, revealed Resident #1 had a Brief Interview of Mental Status (BIMS) score of 15, which indicated the resident had intact cognition. Review of email correspondence dated 03/09/2026, from Resident #1 to the Administrator revealed $85.00 was taken from their wallet while…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-24 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to revise the care plan of 1 (Resident #2) of 19 sampled residents.Findings included: An admission Record revealed the facility admitted Resident #2 on 07/28/2022. According to the admission Record, the resident had a medical history that included diagnoses of osteoarthritis of the knee, reduced mobility, difficulty in walking, and a history of falling. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/29/2026, revealed Resident #2 had a Brief Interview for Mental Status (BIMS) score of 11, which indicated the resident had moderate cognitive impairment. The MDS indicated Resident #2 sustained one fall with no injury since re-entry or admission. Resident #2's progress note dated 01/09/2026 at 4:19 PM, indicated while the resident was in the activity room, they leaned to the left, tipped their wheelchair over, and fell to the floor. Per the progress note, the immediate intervention to prevent further falls was staff placed a gel cushion in the resident's wheelchair. Resident #2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-24 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to coordinate vision services for 1 (Resident #2) of 19 sampled residents.Findings included: A facility policy titled, Vision Services Policy, dated 03/12/2024, indicated, The facility shall ensure that each resident receives appropriate vision care and services to maintain the highest practicable level of functioning. An admission Record revealed the facility admitted Resident #2 on 07/28/2022.According to the admission Record, the resident had a medical history that included a diagnosis of macular degeneration. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/29/2026, indicated Resident #2 had a Brief Interview for Mental Status (BIMS) score of 11, which indicated the resident had moderate cognitive impairment. The MDS indicated Resident #2's vision was adequate without the use of corrective lenses. Resident #2's Care Plan Report included a focus area revised 01/29/2026, that indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-19 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, and resident interviews, the facility failed to provide comfortable room temperatures for 5 (Resident #1, #3, #5, #6, and #7) of 72 residents and 12 rooms and 3 common areas reviewed for comfortable room temperatures impacting resident activities and comfort. Findings included: Documentation on a quarterly Minimum Data Set assessment dated [DATE] revealed Resident #1 was coded as cognitively intact. Documentation on a quarterly Minimum Data Set assessment dated [DATE] revealed Resident #3 was coded as cognitively intact. Documentation on a quarterly Minimum Data Set assessment dated [DATE] revealed Resident #5 was coded as cognitively intact. Documentation on the entry Minimum Data Set assessment dated [DATE] revealed Resident #6 was coded as cognitively intact. Documentation on a quarterly Minimum Data Set assessment dated [DATE] revealed Resident #7 was coded as cognitively intact. Observations of rooms and hall temperatures with the interim Maintenance Manager (MM) on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-10 · tag F0679 — failed to provide activities — widespread
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interview, it was determined that the facility failed to implement an ongoing resident centered activities program designed to meet the interests and support the physical, mental and psychological well-being of each resident. This was evident for all residents. The findings include: On 03/04/25 at 11:00AM and 03/05/25 at 10:40AM, the surveyor observed residents sitting in the hallways, sitting in the dining room areas without supervision, and walking around common areas in the nursing units. The surveyor observed no forms of activities or engagement in the units, the dining room, nor in the common areas. On 03/05/25 at 8:11AM a review of the list of the facility's key personnel, which was provided to the surveyor by the Administrator, revealed that the position of Activities Director was vacant. On 03/05/25 at 1:04PM the surveyor interviewed Activities Assistant, Staff # 8 who stated that she was employed by the facility from September 2024 on a part-time basis for 20 hours per week including every other weekend. Also, there was another…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-10 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined that the facility failed to ensure that food was delivered to residents at an appropriate and palatable temperature. This was evident for 1 out of 1 observation of test tray temperatures. This practice has the potential to affect all residents who eat food prepared by the facility. The findings include: On 03/04/25 at 11:57 AM, the surveyor conducted a lunch tray line observation and requested the Certified Dietary Manager (CDM) to include a test tray on the last cart that was going to the unit. Six dietary aids were observed preparing a total of 4 meal carts. The first cart was brought out to the dining room and the last cart was completed at 12: 34PM. On 03/04/25 at 12:38 PM, the surveyor and the CDM followed the last cart that was brought out to the unit to conduct the test tray. The cart was parked in one area in the hallway while the nursing staff were walking back and forth to the cart and to the residents' rooms until the last tray was distributed at 12:55 PM. The CDM proceeded to test the food on the test tray using the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, it was determined that the facility failed to store and label food item to maintain the integrity of the specific item. This was evident during the initial tour of the kitchen. This deficient practice has the potential to affect all residents. The findings include: On 03/03/25 at 8:13 AM, the surveyor conducted an initial tour of the kitchen with the assistance of the Certified Dietary Manager (CDM). The surveyor observed 1 large carton (approximately 0.5 gallon) of an opened lactose free milk inside the kitchen refrigerator. The carton had a letter R and 2/12/25 written on it using a black permanent marker, however, it did not contain any label as to when the item was opened and when the contents should have been used. The CDM stated that for dairy food items, the facility had 7 days to discard the item from the time it was opened. He confirmed the carton had no label and took it out from the refrigerator and discarded it in the trash bin. On 03/03/25 at 9:00 AM, the CDM followed the surveyor on the unit and verified that letter R meant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-10 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility failed to provide documentation whether Residents had an advance directive and/or wished to formulate an advance directive. This was found to be evident for 4 (Resident #27, #28, #54 and #56) out of 4 Residents reviewed for advance directives. The findings include: An advance directive is a legal document that specifies a person's wishes for end-of-life healthcare. It also specifies who should make healthcare decisions on your behalf if you are unable to do so yourself. On 03/04/25 at 12:40 PM the surveyor conducted record reviews of Resident #27, #28, #54 and #56's medical record. During the record review of Resident #27, #28, #54 and #56's medical record, specifically the social services progress notes and assessments, it was revealed that there was no documentation to determine if Residents #27, #28, #54 and #56 had an advance directive and/or determine whether the Residents wished to formulate an advance directive. A MOLST (Medical Orders for Life-Sustaining Treatment) is a standardized form that outlines…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-10 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that the facility failed to 1) revise the resident's comprehensive care plan, 2) hold care plan meetings, 3) Reassess the effectiveness of the care plan approaches and 4) have quarterly care plan meetings with the Interdisciplinary Team. This was evident for 5 (Resident #27, #48, #58, #52 and #46) of 44 residents reviewed for care plan timing and revision during the recertification survey. The findings include: An arteriovenous (AV) fistula shunt is a surgical procedure that creates a direct connection between an artery and a vein. This allows blood to flow from the high-pressure artery into the low-pressure vein, increasing blood flow in the vein. AV fistula shunts are primarily used to provide long-term vascular access for hemodialysis, a treatment for chronic kidney disease. According to CMS (Centers for Medicare and Medicaid Services), a care plan meeting is a structured, interdisciplinary conference where staff, residents, and families discuss and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 55 citations
  • Potential for harm · Ecited before2025-03-10 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews it was determined that the facility failed to ensure medications were properly stored and labeled. This was evident for 2 of 2 medication carts observed for medication storage. The findings include: During an observation of the Potomac Hall medication cart on 3/04/25 at 11:39 AM with Licensed Practical Nurse (LPN) #5 it was revealed to contain expired medications. The following medications were found: Oxycodone 5 mg Tablets had expired on 12/05/24 for Resident #25. Two boxes of Albuterol Sulfate Inhalation Solution vials 0.083% 2.5mg/3mL had expired February 2025 for Resident #36. During an observation of the Chesapeake Hall medication cart on 03/04/25 at 1:59 PM with LPN #1 it was revealed to contain expired, unrefrigerated, and undated open medications. The following medications were found: An Insulin Lispro Injection 100 unit/mL vial is unopened, not dated, or refrigerated for Resident #11. A Lantus Solostar 100 unit/mL pen is opened with no opening date for Resident #11. A Basaglar Injection 100 unit pen is unopened, not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to use appropriate infection control practices for 1) conducting ongoing surveillance for infections and 2) urinary catheter maintenance and ensuring that staff observed appropriate practices for enhanced barrier precautions during a high contact care for residents with indwelling urinary catheters and with pressure ulcer. This was found to be evident on the tour of the laundry department, during a record surveillance for infections and for 3 (Resident #48, #58 and #272) of 44 residents reviewed for infection control during the recertification survey The findings include: 1) On 03/05/25 at 06:56 AM the surveyor toured the laundry department in the basement of the facility with the Environmental Services Director (EVSD) #16 and the Laundry Aide #17. During this tour of the laundry department with EVSD #16 and Laundry Aide #17 the surveyor observed the following: staff personal items in clean laundry area (coat on chair, water bottle, bottle of tea and coffee cup on folding table), cardboard box…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, it was determined that the facility failed provide a family meeting to discuss grievances regarding the care of a resident. This was evident for1 (Resident #336) of 44 residents reviewed during the recertification survey. The findings include: On 03/3/25 at 9:56AM, the surveyor reviewed a complaint (MD#00201345) from Resident #336's family stating that they requested a family meeting with the facility's social service department regarding grievances regarding inadequate care of Resident #336. The review of the resident's medical record on 03/3/25 at 10:00AM revealed no evidence that the facility social services department provided the resident's family with a family meeting. During a interview with the Director of Nursing (DON) on 03/6/23 at 7:58AM, the DON reviewed Resident #336's medical record and confirmed that the resident's family did not receive the requested meeting.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-10 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on medical record review and interview, the facility staff failed to thoroughly investigate a facility reported incident of resident-to-resident abuse. This was evident for 1 (Resident #330) of 44 residents reviewed during survey. The findings include: Review of Residents #330 and Resident #333's facility reported incident (MD 00181638) on 03/6/25 at 10:05AM revealed the Resident #330 alleged that Resident #333 touched his/her private area. Review of the facility investigation documents on 03/6/25 at 10:10AM revealed that the facility was unable to substantiate abuse. Further review of the facility investigation documents revealed that the facility failed to interview other residents and staff members regarding abuse before concluding that the alleged resident-to-resident abuse was unsubstantiated. During an interview with the Director of Nursing on 03/6/25 at 11:00AM, the DON confirmed that the facility failed to thoroughly investigation Resident #330's allegation of abuse

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-10 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, it was determined that the facility failed to provide written notification of the Resident's transfer or discharge to the Resident or Resident Representative and the facility Ombudsman. This finding was found to be evident for 3 (Resident #2, #27 and #54) of 3 residents reviewed for notice requirements before transfer or discharge to the hospital. The findings include: On 03/06/25 at 07:30 AM the surveyor conducted a record review of a closed medical record for Resident #2. The review of the medical record revealed that Resident #2 was transferred to the hospital 02/23/25, 02/25/25 and 02/27/25. Further review of the medical record on 03/06/25 revealed that the INTERACT Transfer assessment form was completed by nursing and that the responsible party was notified of Resident #2's transfers to the hospital, but there was no evidence that written notification of transfers was provided to the Resident or the Responsible Party and the facility Ombudsman. On 03/3/25 at 10:05 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-10 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, it was determined that the facility failed to provide written notification of the bed hold policy for Residents that were transferred to the hospital. This finding was found to be evident for 3 (Resident #2, #27 and #54) of 3 residents reviewed for notice requirements of bed hold policy before or upon transfer to the hospital. The findings include: A Bed Hold is the act of holding or reserving a Resident's bed while the Resident is absent from the facility for therapeutic leave or hospitalization. It must be provided to all facility Residents regardless of payment source. The Bed Hold policy should be disclosed in the admission packet during an initial admission to the facility and it should be disclosed to Resident/Resident Representative at the time of transfer. On 03/06/25 at 07:30 AM the surveyor conducted a review of the closed medical record for Resident #2. Review of the record revealed that Resident #2 was transferred to the hospital on [DATE], 02/25/25 and 02/27/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-10 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, surveyor record review and facility staff interview, it was determined that the facility failed to accurately code the Minimum Data Set (MDS) assessment for residents, 1) with oxygen usage and 2) with discharge status. This was found to be evident for 2 (Resident #28 and #71) of 2 resident reviewed for accuracy of MDS assessments. The findings include: The MDS (Minimum Data Set) assessment is a standardized tool used to evaluate the health and functional status of Residents in skilled nursing homes (SNFs) in the United States. The purpose is to provide a comprehensive picture of the Resident's physical, cognitive, social and emotional needs; to guide care planning and ensure that Residents receive appropriate services; and to collect data for quality improvement, research and policymaking. 1) On the initial tour of the nursing unit on 03/03/25 at 09:50 AM the surveyor observed Resident #28 with oxygen in use. The surveyor conducted a record review of Resident #28's medical record on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that the facility failed to ensure that a resident was provided with summaries of the baseline care plan. This was evident for 2 (Resident #48 and #8) of 44 residents reviewed for baseline care plan during the recertification survey. The findings include: A baseline care plan must be completed within 48 hours of a resident's admission to the facility and must include the initial goals based on admission orders, physician orders, dietary orders, therapy services, and social services. A summary of the baseline care plan as well as a list of the resident's current medications must be given to each resident. A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. 1) On 03/03/25 at 8:52 AM, Resident #48 stated that he/she has not been involved in any care plan meetings. On 03/06/25 at 8:21 AM, a review of Resident #48's medical record revealed that he/she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that the facility failed to develop, implement and update a comprehensive care plan to include 1) smoking, 2) the residents' functional abilities and 3) the residents' use of anti-psychotic medications. This was evident for 2 (Resident #58 and #57) of 44 residents reviewed for care planning during the recertification survey. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. 1) On 03/04/25 at 10:52 AM, a review of the smoking policy dated 10/30/22 and reviewed on 10/27/23 indicated the following: Any resident who is deemed safe to smoke, with or without supervision, will be allowed to smoke in designated areas, at designated times, and in accordance with his/her care plan. All safe smoking measures will be documented on each resident's care plan and communicated to all staff, visitors and volunteers who will be responsible for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, it was determined that the facility failed to ensure that residents who required assistance with Activities of Daily Living (ADL) were 1) provided with showers and 2) properly groomed. This was evident for 3 (Resident #335, #12 and #53) of 44 residents reviewed during the recertification survey. The findings include: Activities of Daily Living (ADLs) are activities related to personal care. They include bathing or showering, dressing, getting in and out of bed or a chair, walking, using the toilet, and eating. A Care Plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. The Minimum Data Set (MDS) is a federally mandated assessment tool used to evaluate the health status of residents in nursing homes. The information collected helps nursing home staff identify health problems and develop individual care plans for residents. 1) A review of MD00210657 from October 2024 revealed an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, medical record reviews, and interviews, it was determined the facility failed to 1) document the delivery of daily wound care to a resident with a pressure ulcer and 2) implement recommendations made by the wound care team to treat pressure ulcers. This was evident for 2 (Resident #28 and #23) of 2 residents evaluated for pressure ulcer care. The findings include: A pressure ulcer, also known as a bed sore or decubitus ulcer, is a localized area of skin damage that develops when prolonged pressure or shear forces disrupt blood flow to the tissues resulting in damage to the underlying tissue. Pressure ulcers are staged based on their severity from Stage I (area of persistent redness), Stage II (superficial loss of skin such as an abrasion, blister, or shallow crater), Stage III (full-thickness skin loss involving damage to subcutaneous tissue presenting as a deep crater) or Stage IV (full thickness skin loss with extensive damage to muscle, bone or tendon). 1) During the initial tour of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, it was determined that the facility failed to provide the prescribed treatment for limited mobility. This was evident for 1 (Resident #53) of 1 resident reviewed for positioning and mobility during the recertification survey. The findings include: A splint is a medical device that stabilizes part of the body and holds it in place. Healthcare providers use them to protect and support the body after an injury or to treat certain health conditions On 03/03/25 at 11:07 AM the surveyor observed Resident # 53 sitting in a wheelchair in the dining room. The resident's fingers were contracted on both hands and bent towards his/her palms. Resident #53's fingernails were approximately 1/2 inch long and visibly dirty with brown substance under the fingernails. The resident was not wearing a splint on either hand. The resident stated that his/her contractures were caused by arthritis of the hands. On 03/05/25 at 10:14 AM a review of Resident #53's clinical record revealed an active physician's order dated 01/12/24 which stated R hand splint -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, it was determined that the facility failed to provide adequate management of a resident's Intravenous antibiotic schedule. This was evident for 1 (Resident #324) of 44 resident reviewed during the recertification survey. The findings include: A review of Resident #324's medical records on 03/04/25 at 12:26PM revealed that the resident was ordered Intravenous (IV) antibiotics once a day for 6 weeks from 1/19/23 to 03/18/23 to prevent infection. Further review of resident 324's medical record on 03/04/25 at 12:40PM revealed that the resident was seen by Maximed Associates Inc on 02/01/23 to ensure that the IV antibiotics were affective at preventing infection. Maximed Associates recommended that the resident be given an MRI (a type of diagnostic test that creates detailed images of structures and organs in the body) one week prior to completing the IV antibiotics to determine if the resident needed to prolong IV antibiotics administration. Continued review of Resident #334's medical record on 03/04/25 at 1:00PM revealed that there…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, it was determined that the facility failed to follow appropriate respiratory care and services. This was found to be evident in 1 (Resident #28) of 1 resident reviewed for respiratory care and services during the recertification survey. The findings include: On tour of the Nursing Unit on 03/03/25 at 09:50 AM the surveyor observed Resident #28 with oxygen in use. Further observation revealed an oxygen cannula in the Resident's nostrils and an oxygen humidifier bottle and oxygen tubing attached to the oxygen concentrator without a date on the tubing and without a date on the humidifier bottle. The surveyor interviewed Resident #28's Nurse #5 on 03/04/25 at 12:42 PM. The surveyor asked Nurse #5 what the expectation was for dating and labeling oxygen tubing and oxygen humidifier bottles. Nurse #5 stated that the oxygen tubing and the humidifier bottle were to be labeled and dated by the night shift. Nurse #5 observed the oxygen tubing, and the oxygen humidifier bottle not dated for Resident #28, and Nurse #5 stated that she would take…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-10 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility failed to ensure annual performance evaluations and skill assessments were completed. This was found to be evident for 2 (#3 and #6) of 5 Geriatric Nurse Assistants (GNAs) reviewed for Sufficient and Competent Nurse Staffing. The findings include: On 03/07/25 at 11:54 AM, a record review of employee files showed that GNA #3 did not have an annual performance evaluation in her chart. It was also found that there was not a skills competency assessment completed for GNA #6. During an interview on 03/10/25 at 8:41 AM conducted with the Administrator, she confirmed that based on GNA #3 ' s hire date, she should have an annual performance completed in her file. It was also confirmed by the Administrator that GNA #6 should have a record of a skills competency assessment completed. The Administrator explained that she would check with the Director of Nursing (DON) to locate these records, and report back if anything was found. On 03/10/25 at 10:00 AM, this surveyor received written confirmation from the Administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility failed to monitor the behaviors of residents receiving anti-psychotropic medications. This was evident for 1 (Resident #57) of 1 resident reviewed for Dementia care. The findings include: Psychotropic medications are drugs that affect the brain and central nervous system, altering mood, thoughts, perceptions, and behaviors. They are primarily used to treat mental health conditions, such as anxiety, depression, schizophrenia, and bipolar disorder. Resident # 57 was admitted to the facility with diagnoses including Vascular Dementia, Mild, with Agitation and Cognitive Communication Deficit On 03/04/25 at 6:18PM a review of Resident #57's active medication orders revealed that the resident was placed on anti-psychotic medication Quetiapine (Seroquel) for anxiety on 09/11/24 and for agitation at bedtime from 09/27/24. Further review of Resident#57's clinical record revealed no evidence that the resident's behaviors were monitored, neither was there a physician order or a care plan to address the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that the facility failed to provide adequate behavior monitoring for resident on psychotropic medications. This was evident for 1 (Resident #58) of 4 residents reviewed for unnecessary medications during the recertification survey. The findings include: Psychotropic medications are drugs that affect the brain and central nervous system, altering mood, thoughts, perceptions, and behaviors. They are primarily used to treat mental health conditions, such as anxiety, depression, schizophrenia, and bipolar disorder. On 03/04/25 at 3:05 PM, a review of Resident #58's medical record revealed that he/she was readmitted on [DATE]. His/her BIMS (Brief Interview for Mental Status) was completed on 02/17/25 with a score of 15/15 which indicated that he/she was cognitively intact. A review of Resident #58's active physician orders revealed that he/she was on the following psychotropic medications: 1. Aripiprazole Oral Tablet 2 MG (Aripiprazole) Give 2 mg by mouth one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, it was determined that the facility failed to ensure that residents who require dental services on a routine basis receive the recommended dental service in a timely manner. This was evident in 2 (Resident #9 and #12) of 2 residents reviewed for Dental services. The findings include: 1) On 03/03/25 at 04:50 PM during an interview with Resident #9 ' s family member, he/she reported that during the most recent care plan meeting it was discussed that Resident #8 had not seen a dentist in about a year ago. The family member reported that he/she recalled the social worker reported to him/her that an appointment had been made for the dentist to visit Resident #9. However, he/she still did not know when that appointment would be. According to the Centers for Medicare and Medicaid Services, the definition of care planning is Establishing a course of action with input from the resident (resident ' s family and/or guardian or other legally authorized representative), resident ' s physician and interdisciplinary team that moves a resident toward…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-10 · tag F0840 — isolated
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of Administration documents and interviews it was determined that the facility failed to obtain a Transfer agreement to the local hospitals. This was found to be evident for 1 out of 1 Dialysis Agreement document reviewed during the Extended Survey. The findings include: A written agreement outlines the arrangements between an End Stage Renal Dialysis (ESRD) facility and a nursing home. The agreement establishes a connection between both entities and fosters accountability that is vital to patient health and the success of the care plan. The ESRD facility should collaborate with the nursing home to develop and implement protocols for the delivery of dialysis services, and to the extent possible, ensure that nursing home dialysis patients are provided with the same standard of care as dialysis patients receiving treatments in a dialysis facility. During a review of the Administration documents conducted on 03/06/25 at 11:09 AM, it was determined that there was not a Dialysis Agreement within the documents provided. During an interview conducted on 03/06/25 at 12:05…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0843 — isolated
    Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of Administration documents and interviews it was determined that the facility failed to obtain a Transfer agreement to the local hospitals. This was found to be evident for 1 out of 1 Transfer Agreement document reviewed during the Extended Survey. The findings include: A nursing home transfer agreement with a local hospital ensures smooth and timely transfers for residents needing hospital care, including medical information exchange and a plan for emergency situations. During a review of the Administration documents conducted on 03/06/25 at 11:09 AM, it was determined that there was not a Transfer Agreement with the local hospitals within the documents provided. During an interview conducted on 03/06/25 at 12:05 PM, the Administrator stated that she was unable to locate the Transfer Agreement but was actively searching and would let me know if she was able to locate it. During a phone interview conducted on 03/12/25 at 1:04 PM, the Administrator advised she had reached out to the local hospitals to obtain a Transfer Agreement however she had not received a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolated
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to maintain an effective QAPI program that addresses the deficient practices in the facility. This was evident during the revisit recertification survey. The findings include: On 5/29/2025 at 12:00 PM, a review of the facility ' s Plan of Correction and credible evidence for the deficiencies found during the annual recertification survey was reviewed. In the plan of correction and credible evidence for multiple citations, there was missing evidence to support the compliance of multiple deficiencies including F578, F623, F695, F699, F711, F744, F812, F842, F880, and F883. On 5/29/25 at 12:15 PM, After review of the 34 cited Federal regulations and 2 cited State regulations from the annual recertification survey ending on 3/10/2025, 10 Federal regulations (F578, F623, F695, F699, F711, F744, F812, F842, F880, and F883) were recited as noncompliant. On 5/29/2025 at 12:38 PM, an interview was conducted with the facility ' s Director of Nursing (DON) and Nursing Home Administrator (NHA). When asked who was in charge of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that the facility failed to have an Infection Preventionist (IP) participate in the facility's Quality Assessment and Assurance (QAA) committee meetings. This was evident in 9 of the 11 months of attendance records reviewed for the Quality Assurance Improvement Program. The findings include: The Quality Assessment and Assurance (QAA) committee is responsible for identifying and addressing quality deficiencies, developing and implementing corrective actions, and monitoring the effectiveness of those actions to ensure quality care and quality of life for residents. On 03/07/25 at 10:41AM a review of the monthly QAA sign-in sheets from January 2024 through September 2024 failed to reveal that an IP participated in the facility's QAA meetings. The dates of the meetings were 1/23/24, 02/20/24, 03/19/24, 04/23/24, 05/28/24, 06/25/24, 07/23/24,08/20/24, and 09/24/24. On 03/08/25 at 1:06PM in an interview, the findings were brought to the Administrator's attention. The Administrator reviewed the sign-in sheets and stated that she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and facility staff interviews, it was determined that the facility failed to provide documentation that Residents were offered the pneumococcal vaccine. This was found to be evident in 3 (Resident #27, 54 and 56) of 5 Residents reviewed for pneumococcal immunization. The findings include: The surveyor conducted record reviews of Resident #27, 54 and 56's medical records on 03/05/25 at 08:50 AM. Reviews of the medical records revealed that Residents #27, 54 and 56 lacked up to date documentation of the pneumococcal immunization. The MDS (Minimum Data Set) assessment is a standardized tool used to evaluate the health and functional status of Residents in skilled nursing homes (SNFs) in the United States. The purpose is to provide a comprehensive picture of the Resident's physical, cognitive, social and emotional needs; to guide care planning and ensure that Residents receive appropriate services; and to collect data for quality improvement, research and policymaking. Further review of the medical records on 3/6/25 at 9:10 AM of Resident #27, 54 and 56 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-10 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, it was determined that the facility failed to provide 1) a safe, clean, comfortable, homelike environment and 2) an environment that included comfortable temperature levels. This finding was found to be evident on a tour of the laundry department, 3 (Rooms #25, #26 and #28) of 8 resident rooms observed for safe, clean, comfortable, homelike environment and 2 of 15 complaints reviewed during the recertification survey. The findings include: 1) On 03/03/25 at 08:15 AM the surveyor observed Residents' rooms with items in disrepair on the initial tour of the nursing unit: the dresser was cracked with chipped wood and a wooden mouse trap with a metal spring was behind the door on the floor in room [ROOM NUMBER]; the door frame and door cracked in room [ROOM NUMBER]; bathroom sink faucet loose, water basin on bathroom floor, doors marred, dressers marred with chipped wood and black writing on one of the dresser tops in room [ROOM NUMBER]. The Director of Nursing (DON) was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined that the facility failed to provide transportation services for residents' appointments. This was found to be evident for 1 (Resident #8) of 1 resident reviewed for transportation services during the recertification survey. The findings include: During an interview on [DATE] at 10:18 AM, the surveyor discussed concerns with Resident #8 about his/her wound care. The Resident reported that family members had to call 911 twice to transport him/her from the facility to the hospital for wound treatment. On [DATE] at 09:35 AM, a record review of the wound assessment note from [DATE] showed that there was a wound acquired on [DATE]. On [DATE] at 09:55 AM, a record review of progress notes showed a note from [DATE] stated Appointment(s) for infectious disease and GI [gastrointestinal] scheduled at GWMFA [The [NAME] University Medical Faculty Associates]. Transportation issues due to no DCMA [District of Columbia Medicaid] coverage - expired [DATE]. Spoke with (BOM)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of a complaint, record review and interview, it was determined that the facility failed to document the incidents of falls, implement and update the interventions to prevent falls for a resident who was identified as a fall risk. This was evident for 1 (Resident #58) of 2 residents reviewed for accidents during the recertification survey. The findings include: On 03/05/25 at 7:35 PM, a review of a complaint MD00213458 dated 01/13/2025 revealed that per the complainant, Resident #58 had a fall incident, and the resident was left on the floor for long periods of time. . A review of the electronic medical record revealed that Resident #58 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated that he/she was cognitively intact. On 03/06/25 at 5:56 PM, a review of Resident #58's care plan that was initiated on 11/20/2024 and revised on 02/6/2025 revealed the following: The resident was at risk for falls r/t paraplegia and limited physical mobility. The following interventions were as follows: o Anticipate and meet needs Date Initiated: 11/20/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, it was determined that the facility failed to develop and implement a process to determine if residents with a history of trauma, received the appropriate trauma informed care. This was evident for 1 (Resident #328) of 4 residents reviewed for trauma informed care during the recertification survey. The findings include: On 03/03/25 at 12:00PM, a review of complaint MD00193440 and a facility reported incident MD00193348 revealed that Resident #328 alleged that a unidentified male touched the resident inappropriately. A medical record review for Resident #328 on 03/04/25 at 9:30 AM revealed the resident was admitted to the facility on [DATE]. Further review revealed no evidence that a trauma informed assessment or care plan had been completed to ensure the resident received trauma informed care. On 03/05/25 at 10:00AM, an interview of the Director of Nursing (DON) regarding the trauma informed care policy. The DON confirmed resident trauma informed assessments should be done…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview it was determined the Nurse Practitioner's (NP#21) admission history and physical progress note included new order for Resident #329 under the plan of care that was not written as orders. This was evident for 1 (Resident #329) of 44 residents reviewed during a recertification survey. The findings include: On 03/04/25 at 11:00 AM, a review of Resident #329's medical record revealed the Resident was admitted to the facility on [DATE] and was discharged to an acute care facility on 07/05/24. Further review of Resident's medical record revealed the NP#21 admission progress note on 06/28/24, with the following plan: Continue all medications as prescribed. Attach live vest and monitor q shift. Neurology consults as needed. PT/OT- evaluation and treatment as required. Pain evaluation as required and Cardiology consult. A review of Resident #329's orders did not include the following, attach live vest and monitor q shift, Neurology consult as needed, Pain evaluation as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation and interview, it was determined that the facility failed to accurately 1) record a medication administration in a resident's medical record, 2) document the route of a medication administered to a resident and 3) maintain complete records in accordance with accepted professional standards. This was evident for 3 (Resident #328, #56 and #326) of 44 residents reviewed during an facility's annual survey. The findings include: 1) Review of resident #328's medical records on 03/03/25 at 9:56AM revealed the resident was ordered to receive injectable insulin at bedtime for control of Diabetes. Review of the resident's medication administration record on 3/3/25 at 10:30AM revealed that the facility failed to record the insulin administration on 1/30/22. During an interview with the Director of Nursing (DON) on 03/3/25 at 10:30AM, the DON confirmed that the facility nursing staff failed to document the insulin administration for Resident #328 on 1/30/22. 2) Tube feeding, also known as enteral nutrition, is a medical procedure where a tube is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaint, review of the facility investigation, and staff interview, it was determined that the facility failed to implement abuse prevention polices as evidenced by staff's failure to, 1) immediately notify the facility administrator of an allegation of resident abuse, 2) immediately initiate an investigation into the allegation of resident abuse, and 3) report an allegation of resident abuse to the State Regulatory Agency (Office of Health Care Quality). This was evident for 1 (Resident #5) of 5 residents reviewed during a complaint survey. The findings include: Misappropriation of resident property means the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent. Review of complaint MD00196939 on 09/18/23 revealed an allegation a resident was allegedly abused by another facility resident on 09/12/23. In an interview with the facility administrator and the director of nurses (DON) on 09/18/23 at 1:52 PM, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2020-01-17 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of administrative documents and interviews with facility staff, it was determined that the facility failed to complete an annual performance review of nurse aides and provide in-service education based on the outcomes of the reviews. This finding was evident for 3 of 3 Geriatric Nursing Assistants (GNAs) selected for review of in-service education during the survey (GNAs #2, #3, and #4). The findings include: 1. On 01-17-2020 at 10:00 AM surveyor requested GNA #2's annual performance review and in-service education record from the facility administrator. On 01-17-2020 at 2:00 PM interview with the Administrator and Regional Clinical Consultant revealed the facility was unable to show any annual performance reviews or in-service education for GNA #2. 2. On 01-17-2020 at 10:00 AM surveyor requested GNA #3's annual performance review and in-service education record from the facility administrator. On 01-17-2020 at 2:00 PM interview with the administrator and regional clinical consultant revealed the facility was unable to show any annual performance reviews or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2020-01-17 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews with facility staff and residents and review of administrative documents, it was determined that the facility administration failed to use its resources effectively and efficiently to provide activities of daily living to residents, to maintain sufficient nurse staffing and to follow their self-identified staffing patterns as per the facility assessment. This finding was evident for 2 of 2 nursing units reviewed for the survey. The findings include: Interviews with staff and residents and review of four clinical records of dependent residents requiring staff assistance with activities of daily living (ADL) revealed that the Geriatric Nursing Assistants (GNAs) did not provide shower assistance required by the Plan of Care for four (4) of the seven (7) residents reviewed. a. On 01-15-2020 at 11:45 AM, surveyor observed resident #1 sitting in the activity room and dressed. When asked whether they had been given a shower today, Wednesday, the resident responded No by shaking the head. In…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2020-01-17 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of administrative records and interviews with facility staff, it was determined that the facility failed to review and follow their facility assessment. This finding was evident for 1 of 1 facility assessment reviewed during the survey. The findings include: On 01-17-2020, surveyor review of the facility assessment tool section 3.2, staffing plan, revealed the facility identified that the ratio of Geriatric Nursing Assistants (GNAs) to patients for the 7:00 AM to 3:00 PM shift should be 1:10, the ratio of GNAs to patients for the 3:00 PM to 11:00 PM shift should be 1:13, and the ratio of GNAs to patients for the 11:00 PM to 7:00 AM shift should be 1:20. Surveyor review of nursing assignments revealed the following: on 11-13-2019 during the 11:00 PM to 7:00 AM shift, there were zero (0) GNAs and two licensed nurses for 51 residents with a GNA to patient ratio of 0 to 51 residents. On 12-31-2019 during the 11:00 PM to 7:00 AM shift, there were zero (0) GNAs and two licensed nurses for 51 residents with a GNA to patient ratio of 0 to 51 residents. On 01-14-20 during the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2020-01-17 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview with facility staff, it was determined that the facility failed to identify quality deficiencies and develop and implement appropriate plans of action. This finding was evident for 1 of 1 quality assurance improvement programs presented by the facility administrator. The findings include: On 01-17-2020 at 2:41 PM, surveyor interview with the administrator revealed the facility's Quality Assurance Performance Improvement (QAPI) committee met on 09-30-2019, 10-29-2019, 11-12-2019, and 12-17-2019. The administrator presented that the emergency preparedness plan was discussed in QAPI committee, which was signed by the interdisciplinary team. There was no evidence that other facility's employees were trained regarding the emergency preparedness plan. When asked if the QAPI committee identified and developed plans of action for other quality deficiencies, the administrator was unable to answer. When asked if the QAPI committee identified and discussed the insufficient staffing on the 11:00 PM to 7:00 AM shift on 11-13-2019 and 12-31-2019, the administrator was unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2020-01-17 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on surveyor review of the clinical record and facility staff interview, it was determined that the facility staff failed to have an adequate system to monitor antibiotic usage and to review the antibiotic stewardship annually. This finding was identified during review of the antibiotic stewardship program and was evident facility wide. The findings include: On 01-17-2020 surveyor review of the last Infection Prevention and Control Committee Policy was dated July 2016. On 01-17-2020 at 2:15 PM surveyor interview of Staff #16 responsible for the Infection Control Program revealed that the facility did not have an antibiotic stewardship program running, there was no protocol to address the treatment of infections and to ensure that residents who require antibiotics were prescribed the appropriate antibiotics, there were no tracking measures of outcomes surveillance related to use of antibiotics, and there was no annual review of the antibiotic stewardship.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-01-17 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of clinical records, and interviews with residents and facility staff, it was determined that the facility failed staff failed to provide the necessary services to residents that require assistance or total care to complete activities of daily living. This finding was evident for 4 of 7 residents selected for the activities of daily living (ADL) review (Residents #1, #10, #30, and #48). Activities of daily living are routine activities people do every day. The six basic ADLs include eating, bathing (which includes showering), getting dressed, toileting, transferring, and incontinence care. The Minimum Data Set (MDS) is part of the federally mandated process for clinical assessment of all residents in Medicare and Medicaid certified nursing homes. This process provides a comprehensive assessment of each resident's functional capabilities and helps nursing home staff identify health problems. The findings include: 1. On 01-14-2020 at 9:40 AM, an interview with Resident #10 revealed the resident is scheduled to get showers on Wednesday and Saturday…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-01-17 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews with residents and facility staff, it was determined that the facility failed to provide treatment according to physicians' orders. This finding was evident for 3 of 16 residents selected for review during the survey (Resident #29, #33, and #48). The findings include: 1. On 01-14-2020 surveyor review of Resident #48's clinical record revealed a physician's order was written on 01-07-2020 for nectar thickened fluids. On 01-14-2020 at 08:15 AM surveyor observation with the Director of Nursing revealed a pitcher of water that was not thickened at Resident #48's bedside. On 01-14-2020 at 12:45 PM interview with the facility's speech therapist revealed she completed a swallowing evaluation on Resident #48 on 01-07-2020 and recommended the resident only consume nectar thickened liquids due to the resident being at risk for aspiration (which can result in the resident chocking). On 01-15-2020 at 2:00 PM interview with the Director of Nursing revealed no new information. 2. On 01-16-2020 at 1:00 PM surveyor interview with Resident #29's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-01-17 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observations; interviews with residents and staff; and the review of clinical records, staff schedules and assignments, and the facility assessment, it was determined that the facility failed to provide personal care needs to residents in a timely manner. This finding was evident for 2 of 2 nursing units in the facility (the North unit and the East unit). This finding and was related to complaints #MD00147732. The findings include: a. On 01-13-2020 at 11:00 AM observations of the nursing station revealed a staff board posted. According to the staff board, the Geriatric Nursing Assistant (GNA) to patient ratio was 1:15 (one GNA for every 15 patients) for the 7:00 AM to 3:00 PM shift for that day. Care needs for the North and East units included personal care needs for residents as well as getting residents up and ready for therapy services. On 01-14-2020 at 7:30 AM observations of the staff board at the nurses' station revealed the GNA to patient ratio was 1:12 (one GNA for every 12 patients) for the 7:00 AM to 3:00 PM shift for that day. Care needs for the North…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-01-17 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of the clinical records and interview of facility staff, it was determined that the facility failed to ensure that the use of as needed (PRN) orders for psychotropic drugs were limited to 14 days period, failed to monitor and document the side effects of psychotropic medications and failed to document the necessity for increasing psychotropic drugs and monitoring target behaviors for which the psychotropic drugs were prescribed. This finding was evident for 4 of 6 (Resident #1, #17, #23, and #27) residents selected for review of psychotropic medications. A psychotropic drug is any drug that affects brain activities associated with mental processes and behavior. These drugs include, but are not limited to, drugs in the following categories: anti-psychotic, anti-depressant, anti-anxiety, and hypnotic. Psychotropic medications (any medication affecting the mind,emotions and behavior). The findings include: 1. On 01-16-2020 at 11:10 AM surveyor review of the clinical records revealed that Resident #27 was admitted to the facility's rehabilitation unit after a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-01-17 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of administrative documents and interviews with facility staff, it was determined that the facility failed to provide at least 12 hours of in-service education to nurses aides. This finding was evident for 3 of 3 Geriatric Nursing Assistants (GNAs) selected for review of in-service education during the survey (GNA #2, #3, and #4). The findings include: 1. On 01-17-2020 at 10:00 AM, surveyor requested GNA #2's annual performance review and in-service education record from the facility administrator. On 01-17-2020 at 2:00 PM, interview with the administrator and regional clinical consultant revealed the facility was unable to show any annual performance reviews or in-service education for GNA #2. In addition, there was no evidence of dementia management, resident abuse prevention, or care of the cognitively impaired training. 2. On 01-17-2020 at 10:00 AM, surveyor requested GNA #3's annual performance review and in-service education record from the facility administrator. On 01-17-2020 at 2:00 PM, interview with the administrator and regional clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observation and interviews of residents and facility staff, it was determined that the facility failed to provide an environment that promotes residents' respect and dignity. This finding was evident in 1 of 3 residents selected for dignity review (Resident #33). The findings include: On 01-13-2020 the surveyor made three (3) separate observation of Resident #33 (at 9:30 AM, 12:10 PM and 3:45 PM), and two (2) separate observations on 01-14-2020 (7:30 AM and 9:20 AM). Each observation of the resident revealed a Foley catheter (a flexible tube which passes through the urethra and into the bladder to drain urine) hanging from the side of the resident's bed with no privacy bag (a cover for the Foley catheter's drainage bag from plain sight) present. Resident #33's door was wide open and the Foley catheter bag could be observed by anyone who walked in the hallway including visitors. On 01-14-2020 at 9:30 AM, the surveyor interviewed Resident #33. The resident stated, Staff has no respect for me. They leave my door wide open all the time. On 01-14-2020 at 9:50 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation and interviews with facility staff and residents, it was determined that the facility failed to provide a safe, homelike environment to residents. This finding was evident for 2 of 39 resident rooms observed during the survey (rooms #19 and #39). The findings include: 1. On 01-14-2020 at 8:00 AM, surveyor interview with Resident #10 revealed the resident complained to the facility staff about their bathroom being in disrepair, but nothing was done. The resident further stated they almost tripped on a hole in the bathroom door. On 01-14-2020 at 8:05 AM, surveyor observation of Resident #10's bathroom (room [ROOM NUMBER]) revealed an open call light panel next to the toilet and a large hole measuring approximately 6 inches x 6 inches in the lower right-hand corner of the bathroom door, which posed a potential tripping hazard. On 01-14-2020 at 12:00 PM, surveyor interview and observation of Resident #10's bathroom with the administrator revealed no new information. 2. On 01-13-2020 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-17 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor review of clinical records and interview with staff, residents and residents' representatives, it was determined that the facility failed to provide written notification of a resident's transfer or discharge to the resident or representative. This finding was evident for 2 of 2 residents selected for review of hospitalizations (Residents #33 and #202). The findings include: 1. On 01-15-2020, surveyor review of Resident #202's clinical record revealed the resident was transferred to an acute hospital for evaluation of a medical emergency. There was no evidence that a written notification of transfer containing all the requirements stated in regulation 483.15(c)(5) was sent to Resident #202's responsible party. Further review of Resident #202's record revealed an acute care transfer form on 11-03-2019, which contained information pertaining to the reason for transfer, effective date of transfer, and location of transfer. There was no information pertaining to a statement of resident's appeal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-17 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and facility staff interviews, it was determined that the facility failed to provide written notification of the bed hold policy for residents that were transferred to the hospital. This finding was evident for 2 of 2 residents reviewed for the hospitalization care area during the survey (Residents #33 and #202). The findings include: 1. On 01-15-2020, a review of Resident #202's clinical record revealed that they were transferred by the facility staff on 11-03-2019 to the acute hospital for evaluation of a medical emergency. There was no documented evidence that the facility sent a bed hold policy to Resident #202's responsible party upon transfer. On 01-16-2020 at 9:00 AM, surveyor interview of Resident #202's responsible party revealed that they did not receive a copy of the facility's bed hold policy when Resident #202 was transferred to the hospital. On 01-17-2020 at 11:00 AM, surveyor interview with the Director of Nursing revealed no new information. 2. On 01-13-2020 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and an interview with facility staff, it was determined that the facility failed to develop and implement a comprehensive person-centered care plan for discharge planning. This finding was evident for 1 of 16 residents selected for the survey (Resident #25). On 01-16-2020 at 11:49 AM, surveyor review of the clinical record revealed that Resident #25 was admitted for rehabilitation and was to be discharged to home. Surveyor review of the care plan for Resident #25 revealed no evidence that a discharge care plan was developed. On 01-16-2020 at 12:30 PM, surveyor interview of DON revealed no further information.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews with facility staff, it was determined that the facility failed to revise residents' comprehensive care plans. This finding was evident for 2 of 16 residents selected for review during the survey (Resident #29 and #33). The findings include: On 01-13-2020, surveyor review of Resident #29's clinical record revealed that the resident was taking an antibiotic to prevent the development of an urinary tract infection (UTI) since 09-20-2019. There was no evidence in the clinical record that a care plan was developed regarding the antibiotic use and monitoring for potential side effects. On 01-15-2020 at 11:00 AM, an interview with Resident #29's attending physician revealed the antibiotic was prescribed when the resident was at the hospital due to the resident's history of multiple UTIs and comorbidities (simultaneous presence of two or more chronic conditions). On 01-17-2020 at 10:00 AM, interview with the Director of Nursing revealed no new information. 2. On 01-15-2020 at 1:30 PM, the review of Resident #33's clinical record revealed the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-17 · tag F0840 — isolated
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the review of clinical records and an interview with facility staff, it was determined that the facility failed to arrange a consultation with an outside physician specialist as ordered by a facility physician. This finding was evident for 1 of 16 residents selected for review during the survey (Resident#17). The findings include: On 01-13-2020 surveyor review of Resident #17's clinical record revealed they were seen and examined by the facility psychiatrist on 12-05-2019 and 01-05-2020 for pain management. A psychiatrist is a physician that treats a variety of medical conditions affecting the brain, spinal cord, nerves, bones, joints, ligaments, muscles, and tendons. Further review of the clinical record revealed on 12-12-19, the facility psychiatrist ordered the facility staff to arrange a rheumatology consult with an outside rheumatologist for Resident #17. A rheumatologist is a physician that specializes in the diagnosis and treatment of musculoskeletal diseases and systemic autoimmune conditions. There was no evidence that the facility attempted to arrange an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observation, review of clinical records, facility policy and procedures and interview with facility staff, it was determined that the facility failed to maintain infection control practices during blood glucose monitoring for 1 of 1 resident observed for glucose testing (Resident #39). The findings include: 1. On 01-16-2020 at 2:30 PM, Surveyor review of the clinical records for Resident #39 revealed a medical condition in which their body doesn't use insulin properly resulting in unusual blood sugar levels. Further record review revealed a physician's order that stated check blood sugar before each meal and at bedtime. Give insulin per sliding scale. On 01-16-2020 at 4:30 PM, surveyor observed Staff #15 checking Resident #39's blood sugar prior to dinner. Staff #15 removed the glucometer (medical device to determine the approximate concentration of glucose in the blood) from its pouch and used it to check the blood sugar level. After completing the task the nurse placed the glucometer back in its case. Surveyor did not observe Staff #15 clean the glucometer before…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-17 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observation and facility staff interview, it was determined that the facility failed to inspect the bed frame and mattress to identify areas of possible entrapment for 1 of 16 residents selected for review during the survey (Resident #16). The findings include: The FDA identified that the space between the inside surface of the foot board and the end of the mattress may present a risk of entrapment when considering the mattress compressibility, any shift of the mattress, and degree of play from loosened foot boards. (Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment dated March 10. 2006). On 01-14-2020 at 8:15 AM surveyor observed that there was a gap of 10 inches between the foot board of Resident #16's bed and the mattress. This created a possible risk for entrapment. Surveyor review of manufacturer's instructions for setting up the bed revealed that the length of the bed was expandable and required screws to lock the bed frame at the requested length. Furthermore, the bed was equipped with a mattress retainer to secure the bed onto the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-01-18 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of the clinical record and facility staff interview, it was determined that the facility staff failed to verify the authority of the decision maker, and failed to clarify conflicting orders for cardiopulmonary resuscitation. This finding was evident in 2 of 3 residents selected for review of the advance directive care area (#44 and #37) The findings include: 1. On 01-15-19 at 11:37 AM, review of the clinical record for resident #44 revealed a Maryland Medical Orders for Life-Sustaining Treatment (MOLST) form completed on 08-01-18 which directed that CPR (cardiopulmonary resuscitation) be attempted in the event of cardiopulmonary arrest. The certification for the basis of the order was based on the patients health care agent as named in the patient's advance directive, however there was no advance directive found in the clinical record. On 01-17-19 at 2:58 PM, interview with the social worker revealed that facility staff requested a copy of the advance directive on 08-02-18, however, no further effort was made to obtain the document necessary to identify the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-01-18 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of the clinical record and staff interview it was determined that the facility staff failed to provide pertinent information to the receiving facility upon discharge of a resident. This finding was evident in 1 of 3 records selected for review of the discharge care area. (#164) The findings include: On 01-18-19, review of the clinical record for resident #164 revealed a weight obtained on 03-05-18 of 162.8 pounds. A weight obtained on 04-04-18 revealed a weight of 141 pounds which reflected a weight loss of 21.8 pounds in 30 days or a 13% loss of the resident's body weight. The attending physician ordered lab tests as recommended by the dietitian to determine the source of the weight loss. In addition, the dietitian implemented nutritional interventions to stabilize the weight. On 05-14-18 the resident weighed 144 pounds. Subsequent weights were 140.8 pounds on 06-08-18 and 140.4 pounds on 07-10-18. On 07-26-18, resident #164 was discharged from the facility and relocated to another long term care facility. Review of the clinical record revealed no evidence…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-01-18 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, it was determined that the facility staff failed to properly dispose of expired medication and biologicals. This finding was evident in 1 of 1 medication rooms. The findings include: On 01-17-19 at 4:28 PM during observation of the facility medication room [ROOM NUMBER] boxes of Biscodyl Suppositories with an expiration date of 05-18 were found in a medication room cabinet. (Biscodyl is a stimulant laxative) In addition, 38 red top blood tubes with an expiration date of 12-06-17 were also discovered in the medication room. Finally, 1 box of Juven (nutritional supplement) dispensed by the pharmacy on 12-29-16 was also discovered to have expired on 08-18. Upon surveyor intervention all expired products were removed by the unit manager. On 01-17-19 at 4:40 PM, interview with the Director of Nursing provided no additional information.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2019-01-18 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and staff interviews, it was determined that the facility failed to provide periodic notification to residents of change in coverage made to items and services covered by Medicare. This finding was evident for 2 of 3 (#40, #212) residents selected for review of beneficiary protection notification during this survey. The findings include: The Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage (SNF ABN) is provided to the resident/responsible party in order to provide information so the resident/responsible party can decide whether to continue to receive skilled services that may not be paid for by Medicare and assume the financial responsibility prior to services ending. 1. On 01-16-19 at 1:29 PM, surveyor review of resident #40's record revealed that his/her last covered day of Medicare Part A service was on 01-10-19 and the resident continued to reside in the facility. There was no evidence that a SNF-ABN was provided to the resident or representative prior to the last covered day of Medicare Part A service. On 01-17-19 at 10:35 AM, surveyor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2019-01-18 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor review of clinical records and interviews with staff and residents, it was determined that the facility failed to provide written notification of a resident's transfer or discharge to the resident and/or representative. This was evident for 2 of 4 (#34, 40) residents selected for review of hospitalization during this survey. The findings include: 1.On 01-15-19 at 1:15 PM, surveyor review of resident #34's clinical record revealed that he/she was transferred to an acute care hospital on [DATE] for a medical emergency. There was no evidence that written notification of the transfer was sent to resident #34's responsible party. Further review of resident #34's record revealed a nursing home to hospital transfer form written on 11-28-18, which contained information pertaining to the reason for transfer, location sent to, and effective date of transfer. However, there was no information pertaining to a statement of resident's appeal rights or contact information for the Office of the State Long-Term…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2019-01-18 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, review of the clinical record and staff interview it was determined that the facility staff failed to accurately assess the residents' medical condition. This finding was evident in 2 of 23 records selected for review (#32, #164). The findings include: 1. On 01-16-19 at 7:21 AM resident #32 declined to be interviewed because he/she was deaf and unable to participate. Review of the clinical record revealed a diagnosis of bilateral transient ischemic deafness. Further review of the clinical record revealed Minimum Data Set (MDS) assessments with assessment reference dates of 06-14-18, 09-17-18, and 10-08-18 all documented resident #32's hearing as highly impaired-absence of useful hearing. However, more recent assessments dated 11-09-18 and 12-10-18 documented hearing as adequate-no difficulty in normal conversation, social interaction, listening to TV which conflicted with resident's claim of deafness. The Minimum Data Set (MDS) is a mandated process for clinical assessment of all residents in Medicare or Medicaid certified nursing homes. This process…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ENGAGE HEALTHCARE — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.5-0.5 vs chain
Health inspection 1 of 51.3-0.3 vs chain
Staffing 2 of 52.0≈ chain avg
Quality measures 3 of 53.3-0.3 vs chain
The other 4 homes this chain runs (chain average 1.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
SUMMIT HILLS MD HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 08/01/2023
LIGHTEN, JAKEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL50%since 08/01/2023
PANETH, JACKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER50%since 08/01/2023
NABI, ABDOULATIFIndividualW-2 MANAGING EMPLOYEEsince 08/01/2023

CMS files one row per role, so the 6 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.0M
Net patient revenuemost recent cost report
+0.3%
Operating marginrevenue minus expenses
$188K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 72%Medicare 5%Other / private 23%

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $188K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$351per resident / day
operating cost
$10,664per month
≈ monthly operating cost
$352per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215197. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next