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Woodside Rehab & Nursing

9101 Second Avenue, Silver Spring, MD 20910 · For profit - Corporation · 92 certified beds · (301) 588-5544 Medicare & Medicaid certified

Call the home — (301) 588-5544 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0608, F0609, F0610) — most recent Mar 2026Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0608, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • it did not file the payroll staffing data CMS requires — its 1 of 5 staffing rating is the rating CMS assigns for not reporting, not a measure of how many nurses are on the floor

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS
Urgent care / clinic
9520 Georgia Ave · (301) 585-3136 · Call to confirm hours
Pharmacy
9520 Georgia Ave · (301) 585-3136 · Call to confirm hours
Grocery
9332 Georgia Ave · (240) 531-2734 · Call to confirm hours
Park
Porter Rd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.7%20.4%15.4%worse
Long-stay residents who lose too much weight3.5%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.5%0.9%better
Long-stay residents with a urinary tract infection0.4%1.5%2.0%better
Long-stay residents with depressive symptoms2.8%22.8%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.4%2.4%3.3%better
Long-stay residents whose ability to walk worsened9.5%22.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication12.3%16.7%18.9%better
Long-stay residents given the seasonal flu vaccine96.5%96.6%95.3%typical
Long-stay residents with pressure ulcers3.6%5.9%4.7%better
Long-stay residents with worsening bladder/bowel control19.2%25.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table10.2%13.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.6%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine89.2%80.6%79.4%better
Short-stay residents rehospitalized after admission25.2%21.0%22.6%worse
Short-stay residents with an outpatient ER visit8.2%9.8%12.0%better
Long-stay hospitalizations per 1,000 resident days0.411.331.67better
Long-stay outpatient ER visits per 1,000 resident days0.241.201.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 177 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.7%U.S. median 51.5%
Got home and stayed home
11.1%U.S. median 10.7%
Went back to hospital
52.0%U.S. median 56.6%
Met the expected recovery

Met the expected recovery: 52.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 50 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.7%CMS range 44.2–57.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 8.3–14.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge52.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge62.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge48.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.2%CMS range 5.8–14.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.051.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

No payroll-based (PBJ) staffing hours are on file for this home — and the record suggests that is because it did not report them. CMS rates its staffing 1 of 5, which is the rating CMS assigns when a home does not report. Every Medicare-certified nursing home is required to submit its actual payroll data quarterly, and that submission is what makes staffing numbers auditable rather than a claim. A home that does not file is not the same as a home with no data yet: ask this home directly what its nurse-to-resident ratios and weekend RN coverage are, why its payroll data is not filed, and weigh the independent health-inspection score heavily in the meantime.

Inspection trend

18
deficiencies at the latest standard inspection (2025-04-17)
2
at the previous standard inspection (2021-02-26)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

45 citations, most serious first. The 11 most serious are shown; the remaining 34 are one tap away and print in full.

  • Actual harm · Gcited before2026-03-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the complaint, medical record review, reviews of all pertinent records from a local hospital and emergency services provider, interviews with current staff, and an interview with the resident's attending physician, it was determined that the facility failed to 1) honor a resident's end of life wishes. This caused harm to Resident #2. The facility also failed to follow the physician's specific pulse and blood pressure parameters before administering a cardiac medications. This was evident for 2 (Resident #2, Resident #4) of 8 residents reviewed during a complaint survey.The findings include:The Maryland Medical Orders for Life-Sustaining Treatment (MOLST) form includes medical orders for Emergency Medical Services (EMS) and other medical personnel regarding CPR and other life-sustaining treatment options. It is valid in all healthcare facilities and programs throughout Maryland. Section 1 includes orders to Attempt CPR or No CPR. Within the No CPR section, there are three options: A-1 Intubate; A-2 Do…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-11 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaint, reviews of medical records and all pertinent documents, and staff interview, it was determined that the facility failed to immediately notify a resident's physician with the results of a swallowing evaluation. This was evident for 1 (Resident #1) of 8 residents reviewed during a complaint survey. The findings include: On 02/26/26 the Office of Health Care Quality received a complaint #2789783, concerning the facility staff notifying Resident #1's physician regarding the results of a swallowing test. Review of Resident #1's closed clinical record on 03/03/26 revealed that Resident #1 was admitted to the facility on [DATE] with diagnoses that included but not limited to severe calorie malnutrition, pharyngeal dysphagia, dementia, and malignant neoplasm of the prostate. At the time of admission to the facility Resident #1 was noted to have cognitive issues. On 12/30/25, the facility staff conducted a BIMS assessment. A Brief Interview for Mental Status (BIMS) is an assessment that assists staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on reviews of facility reported incident and staff interview, it was determined the facility staff failed to immediately report an allegation of suspected resident abuse to the local police. This was evident for 1 (Resident #4) of 8 residents reviewed during a complaint survey. The findings include: On 02/03/26 the Office of Health Care Quality received a facility reported incident concerning allegations that Resident #4 was identified with a fractured left humerus. The incident was reported as an injury of unknown source on 02/03/2026. The Office of Health Care Quality (OHCQ) is the agency within the Maryland Department of Health charged with monitoring the quality of care in Maryland's health care facilities and community-based programs. Allegations of abuse are to be reported to the Office of Healthcare Quality and the local police in a timely manner. A review of the facility investigation into the injury of unknown source on 03/03/26 revealed a 5-day follow-up investigation report that an x-rayed identified Resident #4's fractured left humerus. At the time, Resident #4 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaint, reviews of all pertinent documents and a closed medical record and facility staff interview, it was determined that the facility failed to revise care plans to meet a resident's needs. This was evident for 1 (Resident #1) of 8 residents reviewed during a complaint survey. The findings include: On 02/26/26 the Office of Health Care Quality received a complaint #2789783, concerning the facility staff notifying Resident #1's physician regarding the results of a swallowing test. Review of Resident #1's closed clinical record on 03/03/26 revealed that Resident #1 was admitted to the facility on [DATE] with diagnoses that included but not limited to severe calorie malnutrition, pharyngeal dysphagia, dementia, and malignant neoplasm of the prostate. At the time of admission to the facility Resident #1 was noted to have cognitive issues. On 12/30/25, the facility staff conducted a BIMS assessment. A Brief Interview for Mental Status (BIMS) is an assessment that assists staff in determining a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews it was determined that the facility failed to ensure medications were kept in locked compartments. This was evident in 1 (100 hall) of 4 nursing units observed. The findings include: On 03/10/26 at 10:58 am surveyor observed a medication cart unlocked an unattended in the hallway outside room [ROOM NUMBER]. No staff were observed around the medication cart at the time of the observation. This observation was immediately brought to the attention of LPN#2 who closed and locked the medication cart. This observation was brought to the attention of the director of nurses on 03/11/26 at 3:45 pm.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on reviews of a medical record and all pertinent administrative records, and staff interview, it was determined that the facility failed to have a system in place to ensure clinical records were complete and accurately documented. This was found to be evident for 1 (Residents #4) of 8 residents reviewed during a complaint survey.The findings include:1) Documentation is an integral part of medication administration. Documentation communicates the timing, dosing, and effect of any medications received by a patient. In the setting of skilled nursing care, residents are often prescribed multiple medications for significant medical conditions. They are also often more vulnerable to medication errors and more prone to changes in conditions that require review and adjustment of their medication regimen. Inaccurate medication documentation has the potential to place residents at significant risk of medication error, provide incomplete or inaccurate information for providers and care givers to evaluate, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-17 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews with facility staff, it was determined the facility failed to: 1) Remove outdated nourishment from the refrigerator, 2) ensure a sanitary environment in cleaning food items, and 3) ensure the labeling, dating, and expiration of food items. This was found to be evident during the facility's recertification/complaint Medicare/Medicaid survey and has the potential to affect all residents who consume food prepared in the facility's kitchen. The findings include: During the initial tour of the kitchen conducted on 04/09/2025 08:08 AM, a quarter jar of yellow mustard with open date of 12/05/2024 was seen in the refrigerator. At 08:13 AM of the same day, a dual observation with the dietary aide staff #10 was done and he stated that the jar should have been removed from the refrigerator, and he took it out. On the same day at 8:19 AM, a tray containing celery, onions, and two green peppers was observed in the manual rinse compartment of the three-compartment dishwasher sink. When Staff #11 was asked why the vegetables were in the sink, she stated that she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, it was determined that the facility failed to ensure that advance directives were discussed with and/or information regarding advance directives was provided to residents and/or their responsible representatives (RP). This was evident for 2 (Resident #8 and #41) of 4 selected residents reviewed for advance directives during the recertification/complaint survey. Findings included: 1) On [DATE] at 11:40 AM, a review of Resident's #41 record revealed that the resident had capacity to make one's own decision, however, there was no documented evidence to support that the facility provided education and/or obtained Resident #41's advance directive. On [DATE] at 08:52 AM, in an interview conducted with the Director of social services (Staff #8), She stated that residents were evaluated on admission and if capable, they were asked about their ADs and copies requested to be placed in their paper chart. If a resident was deemed incapable and incapacity certification signed by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined the facility failed to ensure timely reporting of abuse allegations. This was evident for 2 (Resident #18 and #58) out of 6 residents reviewed for allegations of abuse during the complaint/recertification survey. Findings Included: 1) On 4/10/2025 at approximately 11:15 AM the surveyor notified Unit Manager Staff #16 that Resident #58 stated that a Geriatric Nursing Assistant (GNA), white lady with yellow big hair was very rough with him/her during care. The Resident added that when the GNA asked him/her to turn over, the GNA does not give him/her time to turn, and the GNA turns him/her very roughly. By 4/15/2025 at 2:00 PM the surveyor did not get any notification that this alleged incident was reported to the DON, the Administrator, or Office of Healthcare Quality (OHCQ). On 4/16/2025 at approximately 1:40 PM, the surveyor asked the DON if Staff #16 notified her of an alleged abuse incident. The DON stated that she did not get any information concerning this incident. The surveyor and the DON went to Resident #58's room and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interviews it was determined that the facility failed to provide the bed hold policy on transfer out of the facility and/or mail it to the resident's responsible representative. This was found to be evident for 1(Resident #58) out of 2 residents selected for the recertification/complaint survey. The findings include: On 4/14/2025 at 10:31 AM review of Resident #58's medical record revealed that the Resident was admitted on [DATE] and transferred out to the hospital on multiple occasions with the most recent transfer to hospital with return anticipation on 4/4/2025 and a re-admission to facility on 4/8/2025. On 04/14/25 at 10:54 AM further medical record review revealed that Resident #58 had a change in condition which was documented on 4/4/25 at 1840, that the Resident had a fall and was transferred out of the facility via 911. On 04/14/25 11:20 AM surveyor conducted an interview with Nurse #23 and asked about the process for when a resident is sent to the hospital. Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, it was determined the facility staff failed to ensure Minimum Data Set (MDS) assessments were accurately coded. This was evident for 1 (Resident #53) of 5 residents reviewed for antibiotic use during the recertification/complaint survey. The findings include: The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each Resident's strengths and needs. The information collected drives resident care planning decisions. MDS assessments must be accurate to ensure that each Resident receives the care they need. During an interview with Resident#53 on 04/10/25 09:51 AM, the resident denied having a UTI and was unsure if he/she was taking antibiotics (ABX). A review of the Facility 30-day admissions Matrix on 4/10/25 at 11:02 AM indicated that Resident #53 is taking an ABX for a Urinary Tract Infection. On 4/13/2025 at 1:30 PM, the surveyor completed a record review for Resident #53. The review revealed an MDS assessment, dated March 23, 2025, at 12:12 PM in Section N0415.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 34 citations
  • Potential for harm · D2025-04-17 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, it was determined the facility staff failed to ensure that a PASARR screening (Preadmission Screening for Individuals with a Mental disorder and Individuals with Intellectual Disability) was re-evaluated as required. This was evident for 3 (Resident #9, #19, and #41) of 9 residents reviewed for PASARR screening during a recertification/complaint survey. The findings include: 1) Preadmission Screening and Resident Review (PASARR) is a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care. Everyone who applies for admission to a nursing facility must be screened for evidence of serious mental illness (MI) and/or intellectual disabilities (ID), developmental disabilities (DD), or related conditions. The program assists in the placement and provision of services for individuals with severe mental illness and/or intellectual disability. The screening form only needs to be partly completed if a resident is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews with facility staff, it was determined that the facility failed to 1) Initiate a wound care plan for a resident with wounds, 2) initiate a care plan for a resident who was receiving hospice care, and 3) failed to develop a comprehensive care plan that included psychotropic and antidepressant medications. This was evident for 3 (Resident #6, #11 and #65) out of 19 residents reviewed for care plans during the Medicare/Medicaid recertification and complaint survey. The findings include: A care plan is an outline of nursing care showing all the residents' needs and the ways of meeting the needs. It is a dynamic document initiated at admission and subject to continuous reassessment and change by the nursing staff caring for the resident. Terminal prognosis means a disease is expected to lead to death and is not expected to be cured or adequately treated. In essence, it indicates a life-limiting condition where death is anticipated, regardless of medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that the facility failed to: 1) conduct an interdisciplinary care plan meeting as required, 2) revise or update the care plan to reflect the needs of the resident, and 3) failed to review and revise the interdisciplinary care plan for discontinuation of Physical Therapy (PT) and Occupational Therapy (OT). This was evident for 2 ( Resident #18 and #60) of 19 resident care plans reviewed during the recertification/complaint survey. Findings included: The Minimum Data Set (MDS) is a standardized comprehensive assessment tool that measures health status in nursing home residents and is usually completed with on admission, quarterly, annually and with significant change of condition. A care plan is a tool used to summarize the resident's healthcare needs, treatments, and care goals. This tool is to be developed within 7 days after completion of the comprehensive assessment (MDS) and prepared by an interdisciplinary team. A care plan meeting is where healthcare professionals, residents and/or their family members come together to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review, and interview, it was determined the facility failed to 1) properly date label oxygen tubing when changed, 2) follow physician's orders for the administration of oxygen, and 3) develop and implement a person-centered comprehensive care plan with resident centered goals for respiratory care to include oxygen therapy. This was evident for 1 (#15) of 3 residents reviewed for respiratory care during a recertification/complaint survey. The findings include: Oxygen (O2) therapy is a treatment that provides you with extra oxygen to breathe in. It is also called supplemental oxygen. It is only available through a prescription from your health care provider. On 4/9/2025 at 9:05 AM, surveyor observed Resident #15 in bed awake, alert, and oriented to person and place. The resident was wearing a nasal cannula (a device that delivers extra oxygen through a tube and into your nose) that was connected to a humidifier (water) bottle connected to an oxygen concentrator set at 4LPM (liters per minute). The LPM oxygen flow rate of 4 indicates that 4 liters…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview with facility staff, it was determined that the facility failed to document the use of nonpharmacological methods for pain management. This was evident in the review of 2 (Resident #58 and #65) of 5 reviewed for unnecessary medications during the recertification/complaint survey. The findings include: 1.On 4/15/25 at 11:51 AM during an unnecessary medication review for Resident #58, the surveyor found a physician order dated 3/12/2025 for Roxicodone Oral Tablet 5 MG Give 1 tablet by mouth every 4 hours as needed for pain 6-10 or prior to physical therapy. The care plan review on 4/15/25 at 11:53 noted that the RN and LPN must use the nonpharmacological interventions for pain management: Turn and Reposition, music, television, low light, hot application, cold intervention, and reduce noise. On further medical record review on 4/15/25 at 11:55 AM, the surveyor noted that there was no documentation of the nonpharmacological pain interventions on the Treatment Administration Record (TAR) therefore, there was no way to validate that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview with facility staff, it was determined that the facility attending failed to follow up with the hospital discharge recommendations and her own physician notes related to a cardiac consult for a resident with a diagnosed cardiac condition. This was evident during the review of 1 (Resident #52) of 3 residents regarding coordination of care during a recertification/complaint survey. The findings include: Left ventricular thrombus is a blood clot (thrombus) in the left ventricle of the heart After meeting with Resident #52 in his/her room on 4/9/25 after an initial tour of the facility, his/her medical record was reviewed at 11:25 AM. Resident #52 was admitted to the facility in February of 2024 after a hospital admission related to increased confusion. During that hospitalization, Resident #52 was identified as having a cardiac ejection fraction of 20-25% (A normal ejection fraction (EF), which measures how much blood your heart pumps out with each beat, typically ranges from 55% to 70%), prior stroke, ischemia cardiomyopathy, coronary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview with facility staff, it was determined that the facility failed to provide and show documentation that the attending physician reviewed any irregularities identified by the pharmacist. This was evident for 2 (Resident #52 and #19 ) of 5 residents that were reviewed for drug regimen reviews during the recertification/complaint survey. The findings include: 1) On 04/10/25 at 09:24 AM, Review of Resident #52's medical record revealed 4 dates (2/28/24, 7/30/24, 10/30/24, 12/31/24) with irregularities identified during drug regimen reviews (DRR) completed by the pharmacist. On 4/10/25 at 10:15 AM, after an interview with the Director of Nursing (DON), the surveyor asked her to provide documentation of the drug regimen reviews (DRR) from the dates identified with irregularities. The DON responded back to the surveyors at 10:41 AM that she was only able to locate one (2/28/24) of the requested DRR and she was not able to locate the other dates of documentation and that they were not able to provide proof that the reviews were completed and seen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, it was determined that the facility failed to implement behavior monitoring for residents receiving antipsychotic medications. This was evident for 1 (Resident #65) out of 5 residents reviewed for unnecessary medications during the recertification survey. The findings include: Medical record review on 4/15/25 at 12:59 PM found that Resident #65 was admitted to the facility on [DATE] with diagnoses including bipolar disorder. Further review on 4/15/25 at 1:10 PM revealed a physician order dated 3/12/25 for Risperidone Tablet 0.25 MG Give 1 tablet by mouth at bedtime for bipolar disorder, give with 0.5 mg for total dose of 0.75mg. On 4/15/25 at 1:20 PM the surveyor noted the psychiatry initial consult notes dated 3/20/25 stating that, There are no reports of disturbances in his sleep, patterns or appetite, indicating stability in these areas. He also denies any suicidal ideation (SI) or homicidal ideation (HI), suggesting he does not have thoughts of wanting to harm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0839 — isolated
    Employ staff that are licensed, certified, or registered in accordance with state laws.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on employee file reviews and interviews with staff, it was determined that the facility failed to ensure that nursing staff had an active license. This was evident for 1 (LPN #24) of 5 licensed health care professionals reviewed during the recertification/complaint survey. The Findings include: The Maryland Board of Nursing (MBON) is the agency charged with the regulatory oversight of the practice of nursing in the State. The MBON's mission is to preserve the field of nursing by advancing safe, quality care in Maryland through licensure, certification, education, and accountability for public protection. All licensed practical nurses must have an active license in order to work. The primary source verification of certification status is found in the Look Up A License feature of the MBON website. This secure program is updated daily. On 4/14/25 at 12:15 PM 5 employee files were reviewed. During this review the surveyor was checking that the health care professionals had an active license. The employees were entered into the Look Up A License feature on the MBON website to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0840 — isolated
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews with the staff, it was determined that the facility failed to provide outside services to a resident in a timely manner. This was evident for 1 (Resident # 52) out of 3 residents that were reviewed for coordination of care during the recertification/complaint survey. The Findings Include: Left ventricular (LV) thrombus is a blood clot (thrombus) in the left ventricle of the heart Resident #52's medical records were reviewed on 4/10/25 at 09:14 AM. There was a physicians note from 2/29/24 stating that the Resident was a new admission after being hospitalized for Cerebral Vascular Accident (CVA) caused by an LV thrombus, a blood clot that forms inside the left ventricle of the heart. Per the hospital's recommendations at time of discharge, resident was to continue taking an anticoagulant for 3 months minimum with reassessment for LV thrombus as outpatient with cardiology. It also stated that s/he would need repeat imaging to assess the LV thrombus in three months. All physician's notes were reviewed by the surveyor from 2/29/24 to 3/28/25. There…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews with facility staff, it was determined that the facility failed to obtain a hospice plan of care for resident receiving hospice services to ensure that the needs of the resident were addressed and met. This was evident for 1 resident (Resident #11) out of 1 resident reviewed for hospice plan of care notes during the Medicare/Medicaid recertification/complaint survey. The findings include: Terminal prognosis means a disease is expected to lead to death and is not expected to be cured or adequately treated. In essence, it indicates a life-limiting condition where death is anticipated, regardless of medical interventions. Hospice care is a specialized form of healthcare that provides comfort and support to terminally ill patients and their families. It focuses on managing pain, symptoms, and other physical, emotional, and spiritual needs during the end of life. On 04/10/2025 at 12:31 PM, Resident #11's paper medical record on the unit was reviewed for the hospice plan of care, communication process and related documentation, but none was found. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation and staff interview, it was determined that the facility failed to have a Quality Assurance and Performance Improvement (QAPI) committee meeting at least quarterly and with enough frequency to conduct the required (QAPI) activities. This was evident during the recertification/complaint survey. The findings include: Review of the Quality Assurance Committee sign-in sheets for the last year (January 2024 to March 2025) revealed that the facility held meetings on 1/2/24, 2/27/24, 3/26/24, 4/30/24, 5/3/24, 7/24/24 and 12/24. There were no documented evidence that the Quality Assurance Committee meeting was held quarterly in June 2024 and from [DATE] to [DATE]. In an interview with the Director of Nursing (DON) on 4/17/25 at 11:22 AM, he/she stated that the facility's computer system was hacked, and she cannot provide the information. When the surveyor asked about paper documentation, the DON stated that there was none. The DON was made aware that this was a concern on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview with complainant and facility staff, it was determined that the facility failed to notify the Medical Director, the physician, or the resident's responsible party in a timely manner 1) when medication was not available from the pharmacy, and 2) when the resident had an inability to provide a urine sample for testing. This was evident during the review of 2 (Resident #76 and #78) of 3 complaints reviewed during this recertfication/complaint survey. The findings include: 1) Review on 4/15/25 at 8:22 AM of complaint MD #200018 regarding Resident #76 revealed concerns related to the availability of medication. Record review on 4/16/25 at 7:50 AM revealed that on 11/25/23 Benadryl anti-itch cream was entered into the orders, and to start on 11/26/23 at 9am and be administered again at 5PM, two times a day for five days. However, review of the MAR noted that on 11/26, 11/27, 11/28 a '0' was entered. According to the progress notes, on 11/26/23 at 1:55 PM, a nursing note stated that the medication was unavailable from the pharmacy. Another…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of a complaint, medical record review, and interview with staff it was determined that the facility failed to ensure that a resident who required assistance with activities of daily living (ADL) received showers twice per week. This was evident for 1 resident (Resident #74) out of 19 residents reviewed for complaints during the Medicare/Medicaid recertification/complaint survey. The findings include On 04/15/2025 at 8:33 AM, a review of complaint MD#00203224 revealed an allegation that Resident #74, was dirty during course of performing personal care by a hospital nurse when the resident was transferred out to the hospital on [DATE]. The complainant believed it was very likely that Resident #74 was not being cleaned properly while at the skilled nursing. On 04/15/2025 at 8:43 AM, medical record review of Resident #74 revealed an elderly resident with multiple co-morbidities that was dependent on staff for all ADL was admitted on [DATE]. On 04/15/2025 at 10:54 AM, review of the shower log…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record and staff interviews, it was determined that the facility failed to 1) ensure accurate documentation of a resident's personal hygiene preference and 2) ensure that the staff who performed activities of daily living (ADL) care documented in the resident's electronic record. This was evident for 1 resident (Resident #74) out of 19 residents reviewed for complaints during the Medicare/Medicaid recertification/complaint survey. The findings include: On 04/15/2025 at 8:33 AM, a review of complaint MD#00203224 revealed an allegation that Resident #74, was dirty during course of performing personal care by a hospital nurse when the resident was transferred out to the hospital on [DATE]. The complainant believed it was very likely that Resident #74 was not being cleaned properly while at the skilled nursing. On 04/15/2025 at 10:54 AM, a review of Resident #74's paper shower log revealed that Geriatric Nursing Assistant (GNA) #25 had documented providing the resident with a complete…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-02-26 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the review of the clinical records, observations made during the medication pass process, and interviews with facility staff, it was determined that the facility's pharmacist failed to identify drug irregularities for 1 of 2 residents that require tube feedings (Resident #25). The findings include: On 02-26-2021 at 9:26 AM surveyor observation revealed Rresident #25 had a functioning Gastrostomy tube (GT) in place. GT is a tube placed directly into the stomach through the abdomen and used to administer nutrition, fluids and medicines. Further observation revealed, Licensed Practical Nurse (LPN) #1 prepared the resident's medications for administration via the GT. LPN #1 opened the resident's Flomax 0.4 mg capsule, then mixed the granules from the capsule in 5 ml of water. LPN #1 administered the mixture of medication and water to Resident #25 using the resident's the GT. LPN#1 flushed the Resident's GT with an additional 5 ml of water after the medication was administrater. According to information from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-02-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of the facility's observations, interviews with staff, and the review of administrative policies, it was determined that the facility staff failed to ensure staff adhered to wearing and removing personal protective equipment (PPE) on the Yorktown (observation) unit as required to comply with infection control measures. The findings include: Coronavirus Disease 2019 (COVID-19), is a disease caused by the Coronavirus SARS -CoV-2. COVID-19 spreads from person to person, mainly through respiratory droplets produced when an infected person coughs or sneezes. According to the Centers for Disease Prevention and Control (CDC) guidelines Interim Infection Prevention and Control Recommendations for Healthcare Personnel during the Coronavirus Disease 2019 (COVID-19) Pandemic updated on 12-14-2020 revealed personnel are to put on a clean isolation gown upon entry into the patient room or area. Change the gown if it becomes soiled. Remove and discard the gown in a dedicated container for waste or linen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-06-18 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor review of the clinical records, surveyor observations, review of the facility assessment and facility schedules and assignments, interviews with residents, residents' responsible parties and facility staff, it was determined that the facility failed to assure there is sufficient nursing staff available to provide personal care needs to residents in a timely manner. This finding was evident for 4 of 4 units. The findings include: a. Based on surveyor review of the clinical record, surveyor observations and interviews with resident #46's family member and facility staff, it was determined that the facility failed to ensure that resident #46 was provided with showers as scheduled secondary to an insufficiency of nursing staff. This finding was identified during the investigation of complaint MD00141134. On 06-10-19 at 3PM, surveyor interview with resident #46's family member revealed that visits are made to the resident almost daily by many of the resident's family members. During these visits,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-06-18 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of the clinical record, surveyor observations and interviews with the resident's responsible party and facility staff, it was determined that the facility failed to ensure residents' rights of choice. This finding was evident for 2 of 2 residents selected for the Choice review. ( #72, #46) The findings include: 1. On 06-11-19, surveyor review of the clinical record for resident #72 revealed that, in April 2019, the resident was hospitalized for chronic anemia (low blood count). Further review revealed that the resident was a Jehovah Witness and the resident's responsible party/surrogate decision maker refused for the resident to receive any type of blood transfusions. However, review of resident #72's Maryland MOLST (Medical Orders for Life-Sustaining Treatment) revealed that on 02-28-19, the attending physician documented a medical order, under the category for Blood Transfusion, that the resident may receive any blood product (whole blood, packed red blood cells, plasma or platelets) that was medically indicated. Maryland MOLST is a portable and enduring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-18 · tag F0608 — failed to report suspected crimes — isolated
    Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on clinical and administrative record reviews and interviews with facility staff and residents, it was determined that the facility failed to notify local law enforcement of an alleged employee to resident abuse incident. This finding was evident for 1 of 2 residents reviewed for abuse during the survey. The findings included: On 06-10-19, surveyor review of facility reported incident #MD00138626 revealed that resident #47 reported to their family member on 03-29-19 that a staff member was allegedly rough with them while providing personal hygiene care and allegedly hit their hand and shoulder. The facility initiated an investigation on 03-29-19 and suspended the alleged staff member. However, there was no evidence that the facility notified the local law enforcement agency of the abuse allegation. On 06-10-19 at 03:20 PM, surveyor interview with the administrator revealed no new information.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-18 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record and administrative policy reviews and interviews with facility staff, it was determined that the facility failed to thoroughly investigate facility reported incidents. This finding was evident for 2 of 2 residents reviewed for abuse during the survey. (#71 and #47) The findings include: 1. These findings were identified during the investigation of facility reported incident #MD00141556. On 06-11-19 at 09:47 AM, surveyor interview with resident #71 revealed that he/she was treated roughly during routine care by facility staff. Resident stated that he/she had a bowel movement during wound care and the staff slapped his/her buttocks. Resident #71 stated that this happened a week ago during the morning shift. On 06-11/19 at 10 AM, surveyor notified facility administrator about resident allegation. On 06-17-19 at 09:27 AM, surveyor review of the facility reported incident #MD00141556 record revealed that resident #71 was assessed and interviewed by the social worker and the administrator about the alleged abuse. Further review of the incident record revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-18 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of the clinical record and facility staff interview, it was determined that the facility staff failed to develop a comprehensive resident centered care plan that addressed the resident's risk for falls. This finding was evident in 1 of 25 residents selected for review during the survey. (#20). The findings included: On 06-11-19 at 11:10 AM, surveyor interview with resident #20 revealed that he/she fell from the bed a couple of weeks ago. Review of the clinical record revealed that resident #20 was admitted to the facility with multiple diagnoses including, but not limited to, multiple falls. Further record review revealed that a fall risk assessment was done on 10-16-18 when the resident was admitted . The risk assessment result indicated that resident #20's risk for fall was very high. Additional record review revealed nursing documentation on 05-18-19 that indicated that the resident was observed lying face down beside his/her bed. However, there was no evidence that the facility developed a resident centered plan of care to address resident #20's high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-18 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of the clinical record interview with facility staff, it was determined that the facility failed to ensure that residents' participated in their care plans and reviewed residents' care plans quarterly. This finding was evident in 2 of 32 residents selected for review during the survey. (#20 and #46). The findings include: 1. On 06-11-19 at 9:30 AM, surveyor interview with resident #20 revealed that he/she had not had a care plan meeting in a while. On 06-12-19 around 1 PM, surveyor review of the clinical record revealed that the last care plan meeting for resident #20 was in October 25, 2018. Further record review revealed that resident was his/her own responsible party for his/her health care decisions. There was no evidence that a quarterly review of resident #20's care plan was done by the interdisciplinary team as required. Resident #20 was not given the opportunity to participate in the review of his/her plan of care. On 06-12-18 at 2:10 PM, interview with social worker revealed he/she was newly hired and was unable to answer why quarterly care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-18 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and interview with facility staff, it was determined that the facility failed to administer medication according to professional standards of practice. This finding was evident for 1 of 7 (#65) residents selected for medication regimen review during the survey. The findings included: According to the National Coordinating Council for Medication Error Reporting and Prevention, medication orders should include the drug name, exact metric weight or concentration, and dosage form (https://www.nccmerp.org/recommendations-enhance-accuracy-prescription-writing). On 06-13-19, surveyor review of resident #65's clinical record revealed that a physician's order was written on 05-18-19 for a bowel regimen medication to be given twice a day. There was no strength or dosage indicated on the physician's order. On 06-13-19 at 12:50 PM, surveyor interview with nurse #8 revealed that he/she administered the 100mg dosage of the medication, however, the order did not state what dosage should be given. Review of resident #65's medication administration record revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-06-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of the clinical records and facility staff interview, it was determined that the facility staff failed to provide services to ensure that residents attain or maintain the highest practical well-being. This finding was evident for 2 of 25 residents selected for review during the survey. (#183 and #72). The findings include: 1. The finding was identified during the investigation of complaint #MD00138454. On 06-18-19 at 08:20 AM, surveyor review of the clinical record revealed a physician's order for an antiviral viral medication used to treat HIV infection. Further review of the medication administration record (MAR) revealed that the antiviral medication was to be administered once a day at 9 AM. However, surveyor review of the 2019 March and April MAR revealed that the medication was not documented as administered on March 26, 28, 29, 30, 2019 and on April 1 and 2, 2019. There was no evidence in the clinical record to indicate that resident #183 received the antiviral medication as ordered. On 06-18-19 at 09:10 AM, surveyor interview with the director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-18 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor review of the clinical record, review of the facility's policy and procedure and interview with facility staff, it was determined that the facility staff failed to provide appropriate care of a midline catheter intravenous (IV) line. This finding was evident for 2 of 5 residents selected for the Infection Control review. ( #48, #53) The findings include: 1. On 06-13-19, surveyor review of the clinical record for resident #48 revealed, after a hospitalization, the resident was readmitted on [DATE] to the facility with a midline catheter for the continuation of IV antibiotics. A midline catheter is inserted in a larger vein used for IV therapy greater than 5 days, and less than 28 days. The catheter, which is 8 inches long for adults, is advanced until the distal tip rests in the upper arm, at or below the axillary line. Further review revealed that, on 06-02-19, the attending physician ordered an IV antibiotic to be administered every 8 hours for 9 days. Surveyor interview, on 06-17-19 at 3PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-18 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of administrative and clinical records and interviews with facility staff, it was determined that the facility failed to ensure that licensed nurses have the competency to perform suprapubic catheter replacement. This finding was evident for 1 of 3 (#2) residents reviewed for urinary tract infections/catheter use during the survey. The findings included: A suprapubic catheter is a hollow flexible tube that is inserted into the bladder through the abdominal wall to drain urine from the bladder. On 06-17-19, surveyor review of resident #2's clinical record revealed a physician's order, written on 04-05-18, for the facility staff to change resident #2's suprapubic catheter every 3 weeks. Review of the treatment administration record (TAR) revealed that the procedure was performed every 3 weeks by the facility's licensed nurses. On 06-17-19 at 12:17 PM, surveyor interview with the facility staff educator revealed that the facility does not allow licensed practical nurses (LPNs) to change suprapubic catheters. The staff educator further stated that there has been no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-18 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of the clinical record interview with facility staff, it was determined that the facility failed to provide routine medication to resident#183. This finding was evident in 1 of 25 residents selected for review during the survey. (#183). The findings include: This finding was identified during the investigation of complaint #MD00138454. On 06-18-19 at 08:20 AM, surveyor review of the clinical record revealed a physician order for an antiviral viral medication used to treat HIV infection. Further review of the medication administration record (MAR) revealed that the antiviral medication was to be administered once a day at 9 AM. Surveyor review of the medication administration record (MAR) revealed a physician's order that stated, resident to provide medication to facility. On 06-18-19 at 10:10 AM, surveyor review of resident #183's admission contract with the facility revealed that, under pharmacy services, resident #183 consented and gave authority to the facility to provide all services provided by a skilled nursing facility. However, surveyor review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-06-18 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of clinical records and interviews with facility staff, it was determined that the facility failed to discontinue or reassess the need for the use of a PRN (as needed) psychotropic medication beyond the original 14 days. This finding was evident for 1 of 7 residents selected for the Unnecessary Medication Review (#15). The findings include: A psychotropic drug is any drug that affects the mind, emotions or behavior. On 06/13/2019 at 9:00 AM , surveyor review of resident #15's clinical records revealed a physician's order for anti-anxiety medication to be administered every 6 hours as needed on 04/11/2019. Further review revealed a pharmacist's recommendation to discontinue the medication on 05/01/2019. The physician accepted the recommendation on 05/21/2019. Surveyor review of physician's order sheet and medication administration record (MAR) for the months of April, May and June 2019 revealed that the anti-anxiety medication was not discontinued. Further review of the clinical record reveled nursing documentation on 06-12-19 that the anti-anxiety medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-03-11 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, it was determined that facility staff failed to ensure a resident received mail. This was evident for 1 (#5) of 8 residents reviewed during a complaint survey. The findings include: During an observation of the facility activity area on the first floor on 03/04/26 at 2 pm, an unopened letter addressed to Resident #5 was observed in the activity area. The letter to Resident #5 was from the local county DHS program and was stamped 10/24/25. A review of Resident #5's closed record revealed that Resident #5 was admitted to the facility on [DATE] and was discharged home on [DATE]. In an interview with the facility director of nurses (DON) on 03/04/26 at 3:32 pm, the facility DON was handed Resident #5's letter and stated that Resident #5 was recently discharged from the facility and could not give any details why the resident did not receive the letter in October 2025.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-04-17 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on Observation and interviews with the staff, it was determined that the facility failed to post all of the required staffing information on a daily basis. This was evident in the facilities main entrance and common areas observed during the recertification/complaint survey. The findings include: On 4/9/25 at 7:45 AM, upon walking into the facility, it was noted that there was no nurse staff information posted in a prominent place and readily accessible to visitors and residents. Observations were made during the rest of the survey from 4/10/25 to 4/17/25. During these observations, there was no nurse staff information posted. On 4/15/25 at 11:15 AM, during an interview with the Director of Nursing and the Staffing Coordinator #1, they both stated that they were unaware of the need for staff information to be posted in a prominent location that is accessible for visitors and staff.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2019-06-18 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of employee files and interview with facility staff, it was determined that the facility failed to ensure that GNAs (Geriatric Nursing Assistants) had received the required 12 hour per year inservice training based on their performance review. This finding was evident for 4 of 5 GNA employee files reviewed during the survey. (#1, #2, #3, #4) The findings include: 1. On 06-17-19 surveyor review of GNA #1's employee file revealed an annual performance review for the period of December 2017 to December 2018. However, further review revealed no documented evidence of the required 12 hour per year inservice training completed for the annual performance review. On 06-17-19 at 4PM, surveyor interview with the facility's staff educator revealed that the facility was unsuccessful in obtaining the documentation of an inservice record for GNA #1 from a previous computer based training no longer in use. Further interview revealed a new computer based training went into operation as of January 2019. No additional information was provided. Interview on 06-17-19 at 4:30PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2019-06-18 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor review of the clinical records and staff interview, it was determined that the facility staff failed to complete a discharge assessment within 7 days as required. This finding was evident in 1 of 2 residents selected for the resident assessment review. (#2). The findings include: The Minimum Data Set (MDS) is a mandated process for clinical assessment of all residents in Medicare or Medicaid certified nursing homes. This process provides a comprehensive and accurate assessment of each resident's functional capacity and health status to assist nursing home staff in identifying health problems. Additionally, facility must submit a MDS assessment within 7 days upon a resident's, reentry, discharge or death. On 06-17-18 at 2:30 PM, surveyor review of resident #2's clinical record revealed that resident #2 was discharged from the facility on 03-11-19. However, there was no documentation in the MDS record to indicate that the resident was discharged . Surveyor review of resident #2 MDS on 06-17-19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2019-06-18 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of the clinical record and interview with facility staff, it was determined that the facility failed to ensure accurate documentation on residents' Maryland MOLST . This finding was evident for 3 of 3 residents selected in the Advance Directive review. (#46, #53, #19) The findings include: Maryland MOLST (MOLST) is a portable and enduring medical order form covering options for cardiopulmonary resuscitation and other life-sustaining treatments. The medical orders are based on the resident's wishes about medical treatments. 1. On 06-12-19, surveyor review of the clinical record for resident #46 revealed that the 10-31-18 MOLST indicated that the attending nurse practitioner had certified that the medical orders entered were as a result of a discussion with and the informed consent of the resident #46's health care agent as named in the patient's (resident's) advance directive. However, on 06-13-19 at 12:30PM, surveyor interview with the Director of Social Services revealed that no Advance Directive was in place for Resident#46. Further interview revealed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to REGENCY CARE — 2 facilities. Here is how its ratings compare with the chain’s average across all its homes:

RatingThis homeChain avg
Overall 3 of 52.5+0.5 vs chain
Health inspection 3 of 53.0≈ chain avg
Staffing 1 of 51.0≈ chain avg
Quality measures 5 of 54.5+0.5 vs chain
The other 1 home this chain runs (chain average 2.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
WOMACK, STEVENIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF70%since 11/01/2016
WW HEALTHCARE CONSULTANTS, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/14/2025
CARROLL, BRENTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/02/2025

CMS files one row per role, so the 7 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.5M
Net patient revenuemost recent cost report
-8.4%
Operating marginrevenue minus expenses
$1.6M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 71%Medicare 14%Other / private 15%

About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$421per resident / day
operating cost
$12,797per month
≈ monthly operating cost
$388per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215060. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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