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Montcare At Wheaton

11901 Georgia Avenue, Wheaton, MD 20902 · For profit - Limited Liability company · 94 certified beds · (301) 942-2500 Medicare & Medicaid certified

Call the home — (301) 942-2500 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Jul 2024Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS
Urgent care / clinic
11915 Georgia Ave · (301) 942-4507 · Call to confirm hours
Pharmacy
Shoppers0.7 mi
2201 Randolph Rd · (240) 514-1001 · Call to confirm hours
Grocery
H Mart0.2 mi
12015 Georgia Ave · (301) 942-5071 · Call to confirm hours
Park
2000 Shorefield Rd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.8%20.4%15.4%better
Long-stay residents who lose too much weight0.8%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.5%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms82.1%22.8%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.4%2.4%3.3%better
Long-stay residents whose ability to walk worsened14.1%22.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication6.0%16.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%96.6%95.3%typical
Long-stay residents with pressure ulcers4.3%5.9%4.7%typical
Long-stay residents with worsening bladder/bowel control23.2%25.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table9.7%13.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.5%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine89.9%80.6%79.4%better
Short-stay residents rehospitalized after admission17.9%21.0%22.6%better
Short-stay residents with an outpatient ER visit4.8%9.8%12.0%better
Long-stay hospitalizations per 1,000 resident days1.041.331.67better
Long-stay outpatient ER visits per 1,000 resident days1.221.201.80better

‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

18.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 186 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

18.5%U.S. median 51.5%
Got home and stayed home
20.1%U.S. median 10.7%
Went back to hospital
72.7%U.S. median 56.6%
Met the expected recovery
0.36U.S. median 0.30
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 72.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 110 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2025Q4 — more than 63% of the 13,714 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 14% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF18.5%CMS range 14.0–24.651.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF20.1%CMS range 16.2–23.710.7%Oct 2022–Sep 2024worse than U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge72.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge58.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge63.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.5%CMS range 5.6–12.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.231.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.81
RN hours/ resident / day
0.89
LPN hours/ resident / day
2.12
Aide hours/ resident / day
3.82
Total nurse hours/ resident / day
0.47
RN hoursweekends
35.1%
Total nursing turnover
52.0%
RN turnover

How full it usually is: this home is certified for 94 beds and averages 89.2 residents a day — about 95% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.82 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.81 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.12 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.18 hrs/resident/day on weekends vs 3.90 on weekdays — 18% thinner on weekends. RN hours go from 1.08 to 0.52 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 35% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15 ↓
deficiencies at the latest standard inspection (2026-01-09)
30
at the previous standard inspection (2024-07-11)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

57 citations, most serious first. The 10 most serious are shown; the remaining 47 are one tap away and print in full.

  • Potential for harm · Ecited before2026-01-09 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled: Number of residents cited: Based on observations and interviews it was determined that the facility staff failed to return medications to the pharmacy when residents were discharged or when the physician ordered a dose change, and the pharmacy failed to specify how much fluid to add to a powdered medication. This deficient practice was evidenced in 4 (#2, #100, #101, #103) residents who were discharged and 1 (#59) resident whose medication dose was adjusted and 2 (#24, #35) residents whose medication order was incomplete. The deficient practice was discovered during the recertification survey. The findings include:On 01/08/26 at 9:05 am the surveyor observed Licensed Practical Nurse #26 prepare Resident #35 medications. The surveyor read an order dated 02/12/25 Miralax Oral Powder 17 Gram/Scoop Give 1 scoop by mouth one time a day for bowel regimen; hold for loose stool. The order did not provide instructions about how much liquid to add to the powder to be dissolved. After LPN #26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-09 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on observations and interview it as determined that the facility staff failed to store and label medications in accordance to professional principles as evidenced of loose medications on the medication cart. This deficient practice was evidenced in 1 of 1 medication cart inspected during the recertification survey.The findings include:On 01/09/26 at 10:53 am when the surveyor inspected the medication cart assigned to Licensed Practical Nurse (LPN) #26 the surveyor observed nine loose medications in the top drawer, four loose medications in the second drawer, and three loose medications in the third drawer. There was a stock bottle of Acetaminophen 500 mg tabs with an expiration date of 03/25; there were about 26 pills left in the 1,000-count container. In addition, the surveyor observed a pocketknife and a leaking container of orange juice in the bottom drawer. The loose medications, pocketknife, and container of orange juice were given to LPN #26.On 01/09/26 at 11:10 am during an interview with LPN #26 they verbalized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-09 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on observation, interviews and record review it was determined that facility staff failed to provide a homelike environment by having another resident's clothes in the room and having unnecessary equipment in the room hindering the resident's independence. This was evident for 1 Resident (#9) of 24 residents observed during the recertification survey. The findings include: On 01/5/2025 at 10:58 AM a wheelchair was observed with a box of clothes on the seat. Additionally, a box labeled with Resident #104's name was found on top of Resident #9's wardrobe. When questioned, Resident #9 stated, No, I do not use this wheelchair, I can walk now, but this wheelchair is preventing me from walking around my bed by the window. Regarding the box on the wardrobe, Resident #9 explained that it has been there since I was admitted in this room and I don't want that box in my room. 01/05/2026 at 11:08 AM Staff #3, Geriatric Nursing Assistant (GNA) was interviewed and asked if they could retrieve and open the box on top of Resident #9's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observations and facility staff interviews it was determined that the facility failed to maintain a safe/clean/comfortable/homelike environment for Residents. This finding was found to be evident in the following Resident rooms (room [ROOM NUMBER], 210, 214, 215 and 216) and the facility internet cafe.The findings include:On tour of the facility on 1/4/2026 at 9:30 AM the surveyor observed the facility environment was not in good repair. Resident room [ROOM NUMBER] - baseboard loose and pulling away from wall in bathroom; room [ROOM NUMBER] - wall marred/chipped behind head of bed; room [ROOM NUMBER] - marred/chipped bathroom door and wall above baseboard in bathroom; room [ROOM NUMBER] - marred/chipped bathroom door; and Resident room [ROOM NUMBER] - marred/chipped wall and door. Additionally, the piano bench in the facility internet cafe was severely marred with chipped and splinted wood with sharp edges. In an interview with the Maintenance Director at 1:15 PM on 1/9/2026 the surveyor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor record review and facility staff interviews it was determined that the facility failed to accurately code a Resident's Minimum Data Set (MDS) assessment. This finding was found to be evident in 1 (Resident #82) out of 9 Residents reviewed for accuracy of assessments during the recertification survey.The findings include:Minimum Data Set (MDS) assessment is a comprehensive, federally mandated clinical evaluation for Residents in Medicare/Medicaid-certified nursing homes in the United States. The purpose is to provide a standardized, uniform assessment of Resident health status, identify problems, strengths, and preferences, and inform care planning and payment. MDS assessments are completed by trained nursing home staff upon admission, quarterly, annually, and whenever a Resident's condition significantly changes. Functional capabilities, cognitive status, health conditions, treatment, therapies, psychosocial well-being and discharge planning are assessed in the MDS process.Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor record review and facility staff interviews it was determined that the facility failed to develop and implement a comprehensive care plan for a Resident. This finding was found to be evident for 1 (Resident #6) out of 9 Residents reviewed for development and implementation of a comprehensive care plan. The findings include:A Care Plan is a written document that outlines a person's care needs and how they will be met. It's a key tool for health and social care professionals to ensure a Resident receives the right level of care. Care plans are usually created after care needs assessment and risk assessment, involving the person receiving care and their family. Care plans are used to guide health and social care professionals in delivering care and standardize evidence-based care.A Minimum Data Set (MDS) assessment is a comprehensive, federally mandated clinical evaluation for Residents in Medicare/Medicaid-certified nursing homes in the United States. The purpose is to provide a standardized, uniform assessment of Resident health status, identify problems, strengths,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor record review and facility staff interviews it was determined that the facility failed to update and revise a Resident's care plan. This finding was found to be evident for 1 (Resident #18) out of 9 Residents reviewed for revision of Resident's care plans.The findings include:A Care Plan is a written document that outlines a person's care needs and how they will be met. It's a key tool for health and social care professionals to ensure a Resident receives the right level of care. Care plans are usually created after care needs assessment and risk assessment, involving the person receiving care and their family. Care plans are used to guide health and social care professionals in delivering care and standardize evidence-based care. Care plans should be regularly reviewed to monitor their effectiveness. Care plans are updated and revised periodically and as care needs and conditions change with Residents.A Minimum Data Set (MDS) assessment is a comprehensive, federally mandated clinical evaluation for Residents in Medicare/Medicaid-certified nursing homes in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on an observation and interview it was determined that the facility staff failed to ensure a medication was stored according to professional nursing standards as evidenced by a unlabeled blister pack of medication on the medication cart. This deficient practice was evidenced in 1 of 1 medication cart inspected during the recertification survey.The findings include:On 01/09/26 at 10:53 am when the surveyor inspected the medication cart assigned to Licensed Practical Nurse (LPN) #26 the surveyor observed a blister pack of medication that did not have a label with a resident's name or the name of the medication. The blister pack of medication was in the third drawer in the right corner. The surveyor asked LPN #26 why the medication was not labeled. LPN #26 verbalized they didn't realize the unlabeled medication was on the cart.On 01/09/26 at 11:24 am the surveyor reported there was an unlabeled blister pack of medication on the medication cart. Registered Nurse Unit Manager #2 verbalized the night shift and staff who pass…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on review of medical records and interviews with facility staff, it was determined that the facility failed to ensure that physicians/ nurse practitioners document resident treatments accurately. This was evident for 1 Resident (#3) of 5 residents reviewed for unnecessary medications during the recertification survey. The findings include: On 01/08/2026 at 10:48 AM, a review of Resident #3's psychiatry notes, dated 01/05/2026 and written by Staff #27, PMHNP, indicated that the resident was to continue Zoloft 200 mg by mouth daily for depression, with no changes indicated today. This dosage was noted to be inconsistent with previous psychiatric notes dating back to 01/14/2025, which documented the dosage as Zoloft 100 mg daily for depression. On 01/08/2026 at 12:24 PM Staff #2, Registered Nurse (RN) was interviewed regarding the process for provider recommendations. They stated that providers typically enter their own orders directly into Point Click Care (PCC) to prevent missed orders. On 01/08/2026 at 3:11 PM the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-09 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observation and facility staff interviews it was determined that the facility failed to dispose garbage and refuse properly. This finding was found to be evident during the tour of the kitchen and outside dumpster area during the recertification survey.The findings include:On 1/4/2026 at 9:00 AM the surveyor toured the outside dumpster area with 2 dietary staff members (employees #22 and 23) in attendance. Observation of the dumpster area revealed that the dumpster door was opened and adjacent to the dumpster were 2 bags of trash on the ground. The dietary staff closed the dumpster door and stated that the trash bags were from the housekeeping staff. In an interview at 9:10 AM on 1/4/2026 in the facility lobby with a Licensed Nursing Home Administrator (LNHA) employee #21, the surveyor conveyed that the observation of the dumpster area revealed that the dumpster door was opened and that there were 2 bags of trash on the ground adjacent to the dumpster. Employee #21 acknowledged the surveyor and expressed that he would follow up.In a follow up observation of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 47 citations
  • Potential for harm · D2026-01-09 · tag F0839 — isolated
    Employ staff that are licensed, certified, or registered in accordance with state laws.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews with facility staff and review of facility administration records, it was determined that the facility failed to ensure that nursing staff had an active nursing license. This was evident for 1 (Staff #13) of 1 health care professional reviewed during the recertification survey. The findings include:On [DATE] 7:35 AM the surveyors conducted an interview with the Nursing Home Administrator (NHA). The NHA stated that the previous Director of Nursing, (Staff #24), was termed in [DATE] and a new DON (Staff #13) was hired in [DATE]. The NHA verbally confirmed that he submitted the notification of DON change to the Office of Health Care Quality at the time of the new DON's hire.On [DATE] at 10 AM the surveyor reviewed a document titled, Nursing Home Director of Nursing- Change of Information which showed: Staff #13 was listed as the new employee, a District of Columbia Registered Nurse number, and hired as DON with a start date of [DATE].On [DATE] at 11 AM the surveyor interviewed the Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor record review and facility staff interviews it was determined that the facility failed to maintain an accurate and complete medical record for a Resident. This finding was found to be evident in 1 (Resident #6) out of 9 Residents reviewed for Resident Record identifiable information.The findings include:Medication/Treatment Administration Record (MAR/TAR) is a crucial legal document in healthcare tracking every medication and treatment given to a Resident, detailing the drug, dose, time, route and the caregiver who administered it, serving to prevent errors, ensure compliance, and provide clear communication about Resident care. MARs/TARs are paper based or electronic (eMARS/eTARs) and are essential for safe medication/treatment management in long term care. The purpose of the MARs/TARs is Resident safety, continuity of care, legal documentation and accountability.Care Plan is a written document that outlines a person's care needs and how they will be met. It's a key tool for health and social care professionals to ensure a Resident receives the right level of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observations and facility staff interviews, it was determined the facility failed to 1) ensure that the environment of resident care was maintained in a manner that minimized the potential spread of infection and 2) use appropriate infection control practice during urinary catheter maintenance. This was evident for 4 ( Resident's #37, #1, #2 and #68) out of 24 residents observed during the recertification survey. 1)On 01/05/2026 at 10:40 AM the surveyor conducted observations of resident care areas. Upon entrance into Resident #37's room, it was observed that there were two bags of trash on the bathroom floor. During interview with Registered Nurse, Staff #6, the surveyor showed the bags of trash to Staff #6, who acknowledged that the trash was improperly stored and confirmed that the bags will be disposed appropriately. 2) On 1/4/2026 at 10:30 AM during the initial observation, foley catheter bags for Residents #1, #2, and #68 were observed resting on the floor inside a privacy bag. On 1/4/2026 at 10:54 AM Staff #1, Licensed Practical Nurse (LPN) was shown the bag…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-09 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observations and facility staff interviews it was determined that the facility failed to have a call light device accessible for Residents to call for staff assistance. This was found to be evident in 4 (Resident #18, 62, 92 and 37) out of 32 Residents reviewed for Resident call system accessibility.The findings include: On tour of the nursing units on 1/4/2026 at 9:30 AM the surveyor observed Resident #62 in a wheelchair in his/her room. Resident #62 was alert and oriented, in no distress and able to propel wheelchair in his/her room. The call light device was observed lying on the floor between the wheelchair and bed. The call light device was not easily accessible for Resident #62 to call for staff assistance. At 10:51 AM on 1/4/2026 the surveyor observed Resident #18 in bed, in no distress with the call light hanging from the overbed light. Resident #18 was unable to reach the call light device. Resident #18's nurse, employee #18, was notified and observed the call light device hanging on the overbed light not accessible to Resident. Staff nurse, employee #18…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-09 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observations and facility staff interviews it was determined that the facility failed to maintain a safe, functional, sanitary and comfortable environment for Residents and staff providing assistance to Residents. This finding was found to be evident in 1 shared Resident bathroom (room [ROOM NUMBER]) and in the nursing unit nourishment room.The findings include:The surveyor conducted a tour of the facility on 1/4/2026 at 9:30 AM. The surveyor observed the shared bathroom in Resident room [ROOM NUMBER] and observed that the bathroom did not have a trash receptacle. Further observation of the nursing unit on 1/4/2026, specifically the Medbridge nourishment room, revealed that the plastic ice scoop was found in the portable ice chest that was 1/2 full of ice instead of in a separate holder.At 11:43 AM on 1/4/2026 both Unit Managers were notified and observed the ice scoop in the ice chest with ice and stated that the ice scoop should not be in the ice chest and corrected this.Additionally, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews with facility staff, it was determined that the facility failed to store food in accordance with professional standards. This deficient practice has the potential to affect all residents. The findings include: 1) During an initial tour on 6/17/24 at 8:52 AM of the facility's walk-in refrigerator with staff #32, corporate food services manager, the following observations were made: - an opened thickened lemon-flavored water with an open date of 6/10/24 and a use-by date of 6/17/24. Staff #32 stated that once opened, the thickened water must be used in 5 days. Staff #32 then said, I will discard it. - an opened cranberry cocktail juice from concentrate with an expiration date of 9/12/23; staff #32 stated, I will discard it. - an opened thickened apple juice from concentrate, dated 5/24. Staff #32 stated that it was delivered on 5/24. However, it did not indicate an open date or use-by date. Staff #32 stated it should have an open date and use-by date. - opened thickened pomegranate flavored water with no open date and use-by date. - opened thick…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-11 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    3) On 6/20/24, review of Resident #84's medical record revealed a Minimum Data Set discharge assessment, with an assessment reference date of 3/25/24, that included documentation that the resident was discharged to a short term general hospital. Further review of the medical record failed to reveal documentation to support that the resident was discharged to a hospital. Review of the medical record revealed a My Transition Home document, dated 3/25/24, which included in Section D Social Services, which was signed by Director of Social Service (Staff #17), the reason for the discharge was the completion of therapy and discharge goals met. The transfer setting was listed as Home/Community (eg.private home/apt., board/care, assisted living, group home, transitional living, other residential care arrangements). The area for discharge address was noted to be blank. The section titled My Discharge Goals included that the goal was discharge to ALF. An ALF is an assisted living facility which is a less intense level of care than a skilled nursing facility. Review of a 3/25/24 11:59 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-11 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and resident and staff interview, it was determined that the facility failed to provide the resident or resident representative with a summary of their baseline care plan and a summary of their medications on admission. This was evident for 1 (#64) of 5 residents reviewed for unnecessary medications. The findings include: A baseline care plan must be prepared for all residents within 48 hours of a resident's admission. Its purpose is to provide the minimum healthcare information necessary to properly care for a resident until a comprehensive care plan can be completed for the resident. The baseline care plan, along with a copy of their medications, is given to the resident and details a variety of components of the care that the facility intends to provide to that resident. This allows residents and their representatives to be more informed about the care that they receive. 1.1) On 6/20/24 at 12:30 PM, a review of Resident #64's medical record revealed that Resident #64 was admitted to the facility towards the end of April 2024, Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-11 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, it was determined that the facility staff failed to develop and implement comprehensive, resident centered care plans. This was evident for 1 (#22) of 1 residents reviewed for rehab and restorative and 1 (#64) of 5 residents reviewed for unnecessary medication. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. 1) During an interview with Resident #22 on 6/17/24 at 3:01 PM, s/he reported that s/he was not doing any kind of therapy and was told that it was not doing him/her any good. Functional mobility is a person's ability to move around independently and safely in their environment to participate in daily activities. This includes movements like standing, bending, walking, climbing, sitting down, and scooting around in bed. Functional mobility can take place at home, work, and in the community, and can contribute to a person's quality of life. On 6/20/24 at 12:22 PM, Resident #22's care plan was reviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-11 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interviews, it was determined that the facility staff 1) failed to ensure that interdisciplinary team care plan meetings were held to review and revise the care plans following each MDS assessment, and 2) failed to have a system in place to ensure that therapy recommendations are incorporated into resident care plans. This was evident for 4 (#286, #24, #64, #43) of 9 residents reviewed for care planning, 1 (#10) of 4 residents reviewed for unnecessary medications, and 2 (#67, #5) of 4 residents reviewed for activities of daily living. The findings include: The Minimum Data Set (MDS) is an assessment of the Resident that provides the facility with the information necessary to develop a care plan, provide the appropriate care and services to the Resident, and modify the care plan based on the Resident's status. A care plan is a guide that addresses each Resident's unique needs. It is used to plan, assess, and evaluate the effectiveness of the Resident's care. Participation in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-11 · tag F0711 — pattern
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, it was determined the physician 1) failed to write, sign, and date progress notes at each visit, and 2) failed to review the resident's total program of care, including medications and treatments, at each visit. This was evident for 2 (#64, #73) of 5 residents reviewed for unnecessary medications, and 1 (#86) of 11 residents reviewed for neglect. The findings include: 1) On 6/21/24 at 9:00 AM, a review of Resident #64's electronic health record (EHR) revealed physician progress notes that were not written and, in the resident's medical record on the day the resident was seen: - There was a physician/practitioner progress note with an effective date of 5/14/24 at 9:51 AM that had a created date of 6/18/24 at 1:19 PM and - There was a physician/practitioner progress note with an effective visit date of 5/27/24 at 5:52 PM that had a created date of 6/18/24 at 1:47 PM. On 6/21/24 at 3:05 PM, the Nursing Home Administrator (NHA) was made aware of the physician visit notes that were not written, signed and dated on the day of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-11 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records review and interviews, it was determined that the pharmacist failed to identify irregularities with resident medication orders, and failed to develop, maintain, and implement policies and procedures that address the time frames for each step in the medication regimen review process. This was evident for 2 (#44, #73) of 5 residents investigated for unnecessary medication review. The findings include: 1) A review of Resident #44 medical record revealed that the resident had been residing in the facility since May 2022. On 6/24/24 at 11:10 AM, further review of Resident #44's medical records revealed monthly Medication Regimen Reviews (MRR) were done by the pharmacist (Staff #45). Staff #45 documented in her progress notes that indicated an irregularity was identified and stated MRR complete see report for the month of April. Succeeding progress notes of Staff #45 for the month of May and June stated MRR complete no irregularities noted. Continued review of the resident's medical records failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-11 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, it was determined that the facility failed to ensure that a resident received medications according to the physician's order, as evidenced by 1) by failing to ensure orders were accurately transcribed, and 2) failing to implement physician orders for parameters prior to administering medication. This was evident for 2 (#64, #73) of 5 residents reviewed for unnecessary medications, 1 (#95) of 4 residents reviewed for discharge, 1 (#37) out of 3 residents reviewed for behavior/mood, 1 (#94) of 11 reviewed for neglect, and 1 (#190) of 2 residents reviewed for death. The findings include: 1) On 6/20/24 at 12:30 PM, a review of Resident #64's medical record revealed that Resident #64 was initially admitted to the facility in mid to late April 2024, then readmitted to the facility in late May 2024, following an acute hospitalization. The medical record review revealed that, on 6/17/24 at 1:58 PM, in a skilled nursing note, the nurse indicated that Resident #64 had been out of the facility for a follow-up medical appointment, then returned to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-11 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records review and interviews, it was determined that the facility failed to maintain resident medical records in accordance with accepted professional standards by failing to ensure accurate documentation. This was evident for 2 (#22, #59) of 9 residents reviewed for care planning, 2 (#84, #83) of 3 residents reviewed for closed records, 1 (#36) of 5 residents reviewed for medication administration, and 1 (#5) of 6 residents reviewed for general concerns. The findings include: 1) Resident #22 had been a resident of the facility since 2022. On [DATE] at 2:06 PM, a quick review of Resident #22's medical record indicated that a care plan meeting had taken place earlier that day at 9 :17 AM, with the Nursing Home Administrator (NHA), Social Service Director (SSD), Ombudsman and the resident. This was documented in Resident #22's progress notes by the SSD. To ensure that a resident-centered care plan is developed, a care plan meeting is held by a group of individuals including the resident and/or resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews, it was determined that the facility failed to maintain a resident's dignity by 1) by standing over a resident while assisting him/her during a meal, and 2) by failing to cover the urine drainage bag with a privacy bag. This was evident for 3 (#61, #35, #4) of 3 residents reviewed for dignity, and 1 (#28) of 3 residents reviewed for urinary catheter or UTI. The findings include: 1) On 6/18/24 at 8:09 AM, an observation revealed LPN staff # 7 assisting Resident #61 with a meal. Resident #61 was lying in bed with the head of the bed elevated. Staff #7 was standing over the resident while assisting the resident with eating. Further observation revealed that a vacant chair was available in the room. On 6/18/24 at 8:09 AM, an observation revealed Resident #35 was lying in bed with the head of the bed elevated. GNA #6 was standing up over the resident and assisting the resident with eating. Further observation revealed that there was a chair available in the room. On 6/18/24 at 8:11 AM, the surveyor and the Director of Nursing (DON)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, pertinent document review, and interview, it was determined that the facility failed to have a process in place to communicate with a resident in their preferred language. This was evident for 1 ( # 61) of 2 residents reviewed for communication-sensory during a survey. The findings include: On 6/20/24 at 9:49 AM, the hospital discharge summary of Resident #61, a long-term resident, was reviewed. The review revealed that Resident #61 had a history of dementia and deafness. Also, that she communicated using American sign language (ASL). On 6/18/20 at 7:43 AM, during an interview with GNA staff #6, she reported that she routinely provides care to Resident # 61. She reported that she communicated with the resident through writing on a white board. Staff #6 reported that the resident would also use gestures or pointing to communicate. In addition, she reported she has never used an ASL interpreter to communicate with the resident. On 6/18/24 at 11:49 AM, an observation was made of the Maryland State Service Coordinator for DDA services (an outside provider, staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0572 — isolated
    Give residents a notice of rights, rules, services and charges.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaint, reviews of a closed medical record, and staff interview, it was determined that the facility staff failed to notify a resident and the resident's representative of his/her rights upon admission by not executing an admission contract. This was evident for 1 (#90) of 2 residents reviewed for personal property during a complaint and recertification survey. The findings include: Review of complaint MD00187269 on [DATE] revealed an allegation the facility staff failed to return Resident #90's belongings to the family after the resident suddenly died. A review of the facility admission contract/financial agreement on [DATE] at 11:14 AM revealed Section H, Limitations of Liability, paragraph one that stated: The facility is obligated to take reasonable precautions to provide the Resident and the Resident's personal belongings with security, including providing a reasonable amount of secured space for Resident's belongings. The facility, however, cannot be responsible for loss or damage to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, it was determined the facility staff failed to reveal evidence that the resident or resident representative was informed of their right to formulate an advanced directive. This was evident for 2 (#44, #59) of 6 residents reviewed for advanced directives. The findings include: Advanced Directive is a written instruction, such as a living will or durable power of attorney for health care, recognized under State law related to provision of health care when the individual is not able to make their own decisions. A Medical Orders for Life Sustaining Treatment or MOLST form contains medical orders regarding life-sustaining treatments, the use of medical tests, whether to transfer a patient to a hospital and any other matter considered appropriate by the Department to implement the treatment preferences of patients. A MOLST form is not an advance directive. A MOLST form contains written medical orders related to a patient's medical condition. 1) Resident #44 has been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interviews, it was determined that the facility, 1) failed to notify the provider that the resident was not receiving a medication due to an allergy, 2) failed to notify a resident's family representative after a resident had a change in condition, and 3) failed to notify the provider when a resident's blood pressure was below prescribed parameters, and blood pressure medication was not administered. This was evident for 1 (#5) of 1 residents reviewed for notification of change, 1 (#91) of 11 residents reviewed for neglect and 1 (#95) of 4 residents reviewed for discharge The findings include: 1) Review of Resident #5's medical record on 6/28/24 revealed that the resident had been residing at the facility since March 2024, needed partial to maximal assistance with Activities of Daily Living (ADLs), was alert and oriented, and able to verbally communicate. On 06/17/24 at 02:32 PM, during an interview with Resident #5, he/she reported having blisters on the back of her/his legs. Record review revealed that, on 5/31/2024 at 10:41, there was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined that the facility failed to ensure that items in need of repair were reported to the maintenance department. This was found to be evident for 2 out of 23 resident rooms observed in the initial stage of the survey. The findings include: 1) On 6/17/24 at 2:18 PM, surveyor observed in Resident #5's room several areas of the wallpaper with staples in sections where the sheets of wallpaper were separating. Also observed at this time, the material covering the right arm rest padding of the resident's wheel chair was not intact, with a small section missing. On 7/1/24 at 1:44 PM, interview with geriatric nursing assistant (GNA Staff #27) revealed that, if environmental concerns were identified, the staff were able to initiate a computer report for repairs. When asked if a resident's arm rest was peeling or torn, the GNA responded that they would definitely report it. On 7/8/24, Resident #5 was observed in the dining room. Observation of the armrest on the resident's wheelchair again revealed that the material covering the right arm rest…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, pertinent documentation and staff interviews, it was determined that the facility failed to provide the resident and/or the resident representative, in writing, of a notice of transfer, along with the reason for the transfer. This was evident for 2 (#2, #100) of 4 residents reviewed for hospitalization. The findings include: 1) Resident #22 was admitted to the facility in mid-2022. A quick look in the resident's medical record revealed that s/he was cognitively intact and was his/her own resident representative (RP). On 6/17/24 at 2:53 PM, Resident #22 was interviewed regarding hospitalizations. The resident reported that s/he was hospitalized early this year and did not get any written notification regarding the transfer. A review of Resident #22's medical record on 6/20/24 at 10:40 AM, revealed that s/he was hospitalized on [DATE]. A transfer form was documented by a Registered Nurse (RN Staff #43) that indicated the resident was observed with slurred speech and was unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, it was determined that the facility failed to complete a Significant Change in Status Minimum Data Set (MDS) assessment within 14 days following a significant decline in residents' conditions. This was evident for 2 (#37, #4) of 3 residents reviewed for hospice. The findings include: The Minimum Data Set (MDS) is a federally mandated assessment tool used by nursing home staff to gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments must be accurate to ensure that each resident receives the care they need. The nursing home should complete a Significant Change in Status MDS assessment within 14 days when there's a major decline or improvement in a resident's status. 1) A medical record review on 6/17/24 at 1:46 PM showed that Resident #37 was admitted to the facility in June 2020 with diagnoses including stroke with one-sided weakness. Further record review contained an attending…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, it was determined that the facility failed to ensure that an order for a hospice consult was acted upon. This was found to be evident for one (#83) of 2 residents reviewed for death. The findings include: On 6/20/24, review of Resident #83's medical record revealed the resident had resided at the facility for several years. On 5/22/24 at 4:31 PM, an order for a Hospice Consult and evaluation was placed in the medical record. The resident passed away on 5/26/24. Hospice care includes a comprehensive set of services identified and coordinated by an interdisciplinary group to provide for the physical, psychosocial, spiritual, and emotional needs of a terminally ill patient and/or family members. Further review of the medical record failed to reveal documentation to indicate the hospice referral was addressed with the resident or the resident's family after the initial order was put in place. No documentation was found to indicate that a hospice provider was contacted regarding this consult order. On 7/9/24 at 4:31 PM, the Assistant Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, closed medical record, complaint and pertinent documentation review and staff interviews, it was determined that the facility staff 1) failed to store oxygen cylinder tanks securely. This was evident for 1 of 2 nursing units observed 1) Compressed Oxygen Cylinders, also known as oxygen tanks, store pressurized oxygen and need to be secured to prevent them from tipping over and becoming damaged. If the valve on the oxygen tank broke off, causing a leak, the oxygen tank could become a flying projectile. On 6/24/24 at 10:00 AM, during an observation of Unit 2's nursing station, 2 surveyors observed an unsecured oxygen cylinder leaning against a counter in the left, back corner of the nurse's station. The Assistant Director of Nurses (ADON), Staff #8, was on the unit and was immediately shown the unsecured oxygen cylinder. At that time, the ADON confirmed the findings and indicated she would make sure the oxygen tank was secured.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on records review and interviews, it was determined that the facility failed to have an effective system in place to monitor and address a resident's significant weight loss. This was evident for 1 (#1, #72) of 4 residents reviewed for nutrition. The findings include: 1) On 6/17/24 at 2:15 PM, Resident #1, a long-term resident at the facility was interviewed. During the interview s/he reported that s/he had recently lost wight. On 6/20/24, review of Residents #1's medical record, under the category weights, revealed the following: 6/8/2024 11:41 103.8 Lbs. 6/7/2024 15:05 97.4 Lbs. 6/4/2024 10:15 99.8 Lbs. 5/24/2024 13:41 104.2 Lbs. 4/7/2024 21:55 124.4 Lbs. 3/1/2024 16:10 124.0 Lbs. On 6/20/24 at 8:48 AM, a dietician's note, dated 5/24/24, written by Dietician staff #15, was reviewed. The review revealed that dietitian Staff #15 recognized and documented a significant weight loss warning for Resident #1.The weight documented on 5/24/24 indicated a 16 percent weight loss in 47 days. Staff # 15 requested a re-weigh to verify the weight change. On 6/20/24, review of Resident #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that the facility 1) failed to provide appropriate treatment and services to a resident receiving gastrostomy tube (g-tube) feedings and 2) failed to develop and implement a care plan that addressed the care and maintenance of a resident with a feeding tube. This was evident for 1 (#73) of 1 residents reviewed for tube feeding, and 1 (#107) of 11 residents reviewed for neglect. The findings include: Enteral feeding (tube feeding) is the delivery of nutrients through a feeding tube directly into the stomach or the small intestine. A gastrostomy tube (g-tube) is a feeding tube that is placed directly into the stomach through an abdominal wall incision for administration of food, fluids, and medications. The most common type is a percutaneous endoscopic gastrostomy (PEG) tube. Bolus feeding is the administration of a limited volume of enteral formula over brief periods of time. There are risks associated with residents using feeding tubes for nutrition which include aspiration (accidentally inhaling your stomach contents),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and pertinent documents, it was determined that the facility failed to provide Physician/Nurse Practitioner services to the resident at least once every 60 days. This was evident for 1 (#53) of 4 Resident reviewed for dental during a survey. The findings include: On 6/18/24 at 11:40 AM, Resident #53, a long-term care (LTC) resident, was interviewed. During the interview resident #53 reported a concern regarding how frequently s/he sees a physician. On 6/21/24 at 6:57 AM, a review of progress notes from 11/22/23 to 3/8/23, failed to reveal documentation that a Physician or Nurse Practitioner (NP), visited Resident #53. On 6/21/24 at 7:46 AM, the Director of Nursing (DON) was interviewed regarding the required visit frequency of a NP or physician for a long-term resident. The DON reported that, once a resident has been at the facility for 90 days there is normally an order for a physician visit every 60 days for a LTC resident. On 6/21/24 at 8:07 AM, during a second interview with the DON, she failed to provide any handwritten physician visit notes for Resident # 53…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review and interview, it was determined that the facility failed to ensure the accurate documentation and accounting of a controlled medication. This was found to be evident for 1 of 2 medication carts reviewed during the survey. The findings include: Review of Resident #138's medical record, on 7/3/24 at approximately 2:00 PM, revealed an order that was in effect since 6/28/24 for Lacosamide Oral Solution 100 mg/10 ml Give 20 ml via g-tube two times a day for seizure for 30 days. Lacosamide, also known as Vimpat, is an anticonvulsant medication. It is classified as a schedule 5 controlled substance. Review of the Controlled Substance Administration & Accountability policy, with a revision date of 12/1/23, included: 3. Ordering and Receiving Controlled Substances: e. The medications delivered are immediately recorded on the appropriate drug disposition record and stored in the controlled drug storage area by the nurse accepting delivery. On 7/3/24, review of the Medication Administration Record (MAR) revealed documentation that Lacosamide was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, it was determined that the facility 1) failed to ensure that psychotropic medication was prescribed as needed (PRN), had an end date, and 2) failed to ensure that a resident who received psychotropic medication was monitored for behaviors and side effects. This was evident for 1 (#35, #64) of 5 residents reviewed for unnecessary medications. The findings include: 1) As needed (PRN) orders for psychotropic drugs are limited to 14 days. If the attending physician or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond 14 days, he or she should document their rationale in the resident's medical record and indicate the duration for the extended PRN order. On 6/20/24, the records of Resident #35, a long-term resident of the facility, were reviewed. Review of Residents # 35's physicians orders revealed an order for Lorazepam, oral concentration 2mg/ml. Give 0.2ml by mouth, every 6 hours, as needed for anxiety. The order for Lorazepam had a start date of 8/17/23. Continued review revealed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review and interview, it was determined the facility failed to maintain a medication error rate of less than 5%. This was found to be evident based on 2 errors identified out of 26 opportunities for error. The findings include: 1) On 6/20/24 at 8:55 AM, surveyor observed nurse (Staff #35) prepare and administer Resident #36's medications. The nurse prepared a total of 10 medications, two of which were lidocaine patches. The nurse was observed applying one lidocaine patch to the resident's right knee and one lidocaine patch to the left knee. No other lidocaine patches were observed being administered at this time. After the administration, the nurse confirmed she signed off a total of 10 medications, stating there were two separate orders for the two lidocaine patches. On 6/20/24 at 10:09 AM review of the medical record revealed there was one order, with a start date of 1/30/24, for Lidoderm Patch 5% apply to both knees, R.[right] thigh/groin topically one time a day for pain management and remove per schedule. There was another order for a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review and interview, it was determined the facility failed to ensure a resident was free from a significant medication error. This was found to be evident for 1 (#36) of 26 residents observed for medication administration. The findings include: Review of Resident #36's medical record revealed that the resident was admitted in 2023 and whose diagnosis included, but was not limited to, rheumatoid arthritis. Review of the 1/10/24 physician progress note revealed an assessment of left back pain and a plan to order lidocaine 5% to left lower back. A corresponding order, dated 1/11/24 for Lidoderm Patch 5% apply to left lower back topically one time a day for pain management was also found. On 6/20/24 at 8:55 AM, surveyor observed nurse (Staff #35) prepare and administer Resident #36's medications. The nurse prepared a total of 10 medications, two of which were lidocaine patches. The nurse was observed applying one lidocaine patch to the resident's right knee and one lidocaine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, it was determined that the facility failed to ensure medications were stored in accordance with acceptable professional standards. This was found to be evident on two out of two nursing units. The findings include: 1) On 6/20/24 beginning at 6:12 AM, an observation of the night shift medication pass was made. On 6/20/24 at 6:15 AM, an observation was made of med cart #1 on the first-floor nursing unit. Observation revealed a vile of insulin resting on top of the cart. On 6/20/24 at 6: 20 AM, an observation of medication cart #2 revealed 2 clear plastic bins laying on top of the medication cart. One of the plastic bins was labeled team 2 and the other one was labeled team1. Further observation revealed the bins contained Insulin medications, including vials and insulin pens. On 6/20/24 at 6:21 AM, LPN nurse Staff #10 was interviewed. During the interview Staff # 10 reported that the bins contained insulin, and they were separated by teams. After showing the surveyor the 2 bins…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and pertinent document reviews, it was determined that the facility failed to provide a resident with dental services while he/she was a long-term resident at the facility. This was evident for 1 (#53) of 4 reviewed for dental during a survey. The findings include: On 6/17/24 at 12:05 PM, Resident # 53, a long-term resident of the facility, was interviewed. During the interview, S/he reported she had not been provided dental services during her stay at the facility. On 6/18/24 at 11:33 AM, a second interview was conducted with Resident # 53. S/he reported that s/he had purchased dental insurance offered to residents, while she was a resident at the facility. In addition, s/he reported s/he had requested dental appointments in the past, but had not seen a dentist since her admission to long-term care. On 6/20/24 at 3:57 PM, a review of the electronic medical records failed to reveal that Resident # 53 had a dental appointment while in the facility. On 6/21/24 at 7:50 AM, a review of orders for Resident #53 revealed an order with a start date of 6/17/24 Consults:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews, it was determined that the facility 1) failed to ensure that a resident was served a meal according to a predetermined menu that incorporated the resident's preferences, and 2) failed to evaluate a resident prior developing a resident's therapeutic diet, resulting in the residents food preference not being considered. This was evident for 2 (#24, #57) of 4 residents reviewed for food during the survey. The findings include: 1) An observation made on 6/17/24 at 12:10 PM of Resident #24's untouched breakfast tray on his/her bedside table. It contained a bowl of oatmeal, three slices of toasted bread, three sausages, and scrambled eggs. The observation also noted a meal ticket on the tray that stated, standing orders-8oz [ounces] coffee, milk low fat. The resident said, I'm supposed to get milk and coffee with all my meals, but as you can see, I don't get it. A medical record review on 6/17/24 at 12:12 PM showed that Resident #24 was admitted to the facility in July 2022, alert, oriented, and able to communicate needs verbally.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews, it was determined that the facility failed to 1) wear proper personal protective equipment (PPE) before giving direct care to a resident with an indwelling foley catheter and an open wound, 2) store a nebulizer mask in a sanitary manner to prevent the spread of infection. This was evident for 1 (#286) of 2 residents reviewed for respiratory care. The findings include: 1) An observation on 6/17/24 at 11:24 AM noted a signage on Resident #286's door that indicated Resident #286 was on enhanced barrier precautions, which required wearing gowns and gloves during high-contact resident care activities. Enhanced Barrier Precautions are infection control interventions designed to reduce transmission of infection in nursing homes. It involves gown and glove use during high-contact Resident care activities like dressing, bathing/showering, transferring, changing linens, providing hygiene, changing briefs, or assisting with toileting for residents with central line, urinary catheter, feeding tube, tracheostomy, or any skin opening requiring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-11 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, pertinent documenatation and staff interviews, it was determined that the facility failed to complete a thorough investigation of an allegation of abuse potential abuse. This was evident for #4 (#137, #104, #107, #108) of 12 residents reviewed for abuse. The findings include Review of Resident #137's medical record on 6/22/24 revealed that the resident had a brief admission to the facility in January 2022. 1) Review of MD00182200, a facility self report of an abuse allegation, revealed that the resident's family had submitted a concern form alleging rough handling by staff while at the facility. Review of the final report by the facility, received by the State Survey Agency on 2/2/22, revealed the alleged events took place on 1/23/22 - 1/24/22 but failed to include a specific shift or name a specific staff member involved. The final report included: Interviews with staff assigned to [him/her] revealed the patient was neither physically or verbally abused . Further review of the facility investigation documentation revealed staffing sheets for evening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interviews, it was determined that the facility failed to notify residents and/or their representatives in writing of the bed hold policy upon transfer to an acute care facility. This was evident for 1 (#107) of 11 residents reviewed for neglect. The findings include: A medical record review completed on 7/3/24 at 12:10 PM showed that Resident #107 was admitted to the facility in July 2023. A continued review found a nurse's note, dated 8/21/23, indicating that Resident #107 had a change in condition. The attending provider was notified and gave an order for Resident #107 to be transferred to the emergency room for evaluation. Further review showed that Resident #107's representative was in the facility at the time of the transfer. However, the review failed to show that a copy of the facility's bed hold policy was given to the Resident's representative. In an interview on 7/3/24 at 2:21 PM, the nursing home administrator said he started mailing out the facility's bed hold policy to residents' representatives in March 2024. This means Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that the facility failed to ensure that a resident who required assistance with Activities of Daily Living (ADL) was provided with showers. This was evident for 1 (#102) of 4 residents reviewed for ADL. The findings include: The MDS (Minimum Data Set) is a complete assessment of the Resident, which provides the facility with the information necessary to develop a care plan, provide the appropriate care and services to the Resident, and modify the care plan based on the Resident's status. Medical record review on 7/1/24 at 2:09 PM showed that Resident #102 was admitted to the facility in June 2021 with diagnoses that included a right hip fracture post-surgery. A continued review found an MDS assessment, dated 6/24/21, which documented that Resident #102 had intact cognitive status and required extensive assistance from staff with transfers and bathing. A review of complaint record #MD00169826, on 7/1/24 at 2:09 PM for Resident #102, noted that the Resident had only one shower on 7/6/21 for his/her entire stay in the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-11 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, it was determined that the facility staff failed to effectively manage a resident's pain. This was evident for 1 (#102) of 2 residents reviewed for pain management. The findings include: A review of Resident #102's medical record on 7/1/24 at 2:09 PM showed that the Resident was admitted to the facility in June 2021 with diagnoses including a right hip fracture post-surgery and was able to communicate needs verbally. A continued review found a discharge medication list from the hospital for Resident #102, which included an opioid medication to be taken every six hours as needed for severe pain. A review of complaint record #MD00169826 on 7/1/24 at approximately 2:15 PM showed that Resident #102 arrived at the facility after midnight on the day of admission, had critical pain but had to wait for more than 4 hours to have his/her pain managed by the staff. Further record review, on 7/1/24 at 2:29 PM, found an attending provider's progress note, dated 6/17/21, that stated that Resident #102 complained of severe pain to the right lower…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, it was determined that the facility failed to provide a resident snacks as recommended by the dietician and consistent with the resident plan of care. This was evident for 1 (#96) of 6 residents reviewed for general concerns. The findings include: Type 2 diabetes is a long-term medical condition in which your body doesn't use insulin properly, resulting in unusual blood sugar levels. Bedtime snacks can help people with type 2 diabetes stabilize their blood sugar levels overnight and prevent high blood sugar in the morning. On 6/28/2024 at 2:00 PM, a review of complaint #MD00180188 revealed the complainant reported that the dietician had stated Resident #96 could have an evening snack, however, the resident, who was a diabetic, was never offered an evening snack and had lost 9 pounds since admission. On 7/9/24 at 4:30 PM, a review of Resident #96's medical record revealed documentation that indicated the resident was admitted to the facility for rehabilitative services in mid-May 2022 following an acute hospital stay, then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-09-27 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observation, resident and staff interview, and review of clinical records, it was determined that the facility staff failed to revise the plan of care to adequately reflect the needs of the resident. This finding was evident for 2 of 3 residents reviewed for revision of care plans. (#40 and #71) The findings include: 1. On 09-25-19 at 11:28 AM, observation of resident #40 revealed the resident moaning repeatedly. When asked if he/she was in discomfort, resident #40's response was my leg, my leg hurts so bad. The resident began rubbing their right leg. The responsible party who was at the bedside at the time of the observation replied, sometimes the pain is from the bedsore, sometimes it's the leg. I've told the nurses a few times before about it since she got here. Review of the clinical record revealed that resident #40 had a stage 4 sacral pressure ulcer. Review of the care plan for the sacral ulcer listed administer analgesics as needed as an intervention initiated on 07-26-19. However, further review of the clinical record revealed that no analgesic (pain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-27 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of clinical records and staff interview, it was determined that the facility staff failed to report to the appropriate authorities a resident's elopement (#135). Elopement is defined per the Centers for Medicare and Medicaid Services as occurring when a resident leaves the premises or a safe area without authorization (i.e. an order for discharge or for a leave of absence) and/or any necessary supervision to do so. The findings include: On 09-27-19, review of the clinical record for resident #135 revealed that he/she was admitted for short term rehab on 09-13-19. Further review of the clinical record revealed that, on 09-20-19 at 5:55 AM, facility staff were unable to locate resident #135 and an unrelated visiting family member confirmed by viewing a photograph that he/she had let resident #135 out upon entering the facility that morning. Facility staff made a search of the surrounding community and notified the police of the resident's elopement. The resident returned to the facility via a privately owned vehicle at approximately 11:30 AM. The resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-27 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of the clinical record and interview with facility staff, it was determined that the facility failed to ensure standards of nursing practice for a resident receiving pain medication. This finding was evident for 1 of 3 residents selected for pain review during the survey (#69) The findings include: On 09-26-19 at 3:15 PM, surveyor review of a resident #69's record revealed 3 physician orders for pain medication, 1) Acetaminophen 325mg, two tablets by mouth every 6 hours as needed for mild pain, not to exceed 3gm in 24 hours, written on 07-01-19, 2) Oxycodone 5mg to be administered in the amount of one tablet every 6 hours as needed for moderate pain written on 07-24-19 and 3) Oxycodone 5mg to be administered in the amount of two tablets every 6 hours as needed for sever(e) pain, also written on 07-24-19. The facility utilized a numeric pain scale between 0 and 10, with 0 being free of pain and 10 being severe pain, in order to assess resident #69's pain levels. On the morning of July 25, 2019, 2 tablets of Oxycodone were given for severe pain rated by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observation, review of the clinical record and resident and staff interviews, it was determined that the facility staff failed to provide adequate assistance with activities of daily living (ADL's). This finding was evident for 1 of 1 residents reviewed during survey for the ADL care area (#71). The finding includes: On 09-24-19 at 12:02 PM, surveyor interview of resident #71 revealed a complaint that the facility staff should be using a lift to get me up, but they don't on the rare occasion that they do get me out of bed. The resident also stated that he/she has facial hair that staff won't shave off. On 09-27-19, review of the care plan for resident #71 stated transfer via mechanical lift only, however, facility staff transferred resident with two person assist on 09-25-19 and 09-26-19, and not via mechanical lift as the care plan stated. The transfer via mechanical lift had been recommended by the rehab department. There was no information in the clinical record to indicate this requirement was no longer necessary. On 09-27-19 at 1:35 PM, surveyor observation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-27 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observations, review of the clinical record (s) and resident and staff interviews, it was determined that the facility staff failed to adequately manage pain and discomfort for residents with significant pressure injury. This finding was evident for 2 of 3 residents reviewed for pain management during the survey (#40 and #71). The findings include: 1. On 09-25-19 at 11:28 AM, surveyor observed resident #40 moaning repeatedly. When asked if he/she was in discomfort, resident #40's response was my leg, my leg hurts so bad. The resident began rubbing their right leg. Review of the clinical record revealed that resident #40 had a stage 4 sacral pressure ulcer. (A stage 4 pressure ulcer is a wound that extends deep, exposing underlying muscle, tendon, cartilage or bone). Review of the care plan for the sacral ulcer listed administer analgesics as needed as an intervention initiated on 07-26-19, however, further review of the clinical record revealed that no analgesic (pain medication) had been ordered for the resident either routinely, or as needed, for wound care or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-27 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor review of the clinical record and staff interview, it was determined that the facility staff failed to ensure that the attending physician addressed a resident's significant weight loss. This finding was evident for 1 of 6 residents reviewed for the nutrition care area during survey (#9). The findings include: On 09-25-19, surveyor review of the clinical record for resident #9 revealed a 10% weight loss since 06-01-19. Review of physicians progress notes, dated 08-23-19 and 09-23-19, revealed no mention by the attending physician of the significant weight loss or any attributable causes or immediate care needs related to the significant weight loss. On 09-25-19 at 9:12 AM, surveyor interview with the facility dietitian revealed interventions initiated by him/her that included supplements and double portions at meal time with family also agreeing to bring in foods that resident #9 enjoys. The dietitian described the resident as being severely underweight and stated the resident had a past history of oropharyngeal cancer (cancer in the tissues of the throat) along…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2019-09-27 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on surveyor observation of the facility's lobby and common areas, and facility staff interview, it was determined that the facility failed to provide the results of the most recent survey of the facility in a place readily accessible to residents, family members and legal representatives of residents. The findings include: On 09-24-19 at 9 AM, surveyor tour of the lobby area revealed that the facility's survey materials were not readily accessible for public review. Individuals wishing to examine survey results would be required to ask to see them, as the materials were housed in binders behind a staffed reception desk, which otherwise had no open access. On 09-25-19 at 8:45 AM, surveyor's revisit of reception desk area revealed that survey materials remained stored behind the reception desk in a restricted area requiring assistance to review them. On 09-25-19 at 3 PM, surveyor interview with Director of Nursing and the facility Administrator provided no additional information.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
MD3 OPERATOR HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 09/01/2023
GREEN, DOVIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST43%since 09/01/2023
MERMELSTEIN, BORUCHIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST45%since 09/01/2023
ZAGER, NACHUMIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL10%since 09/01/2023
COLBERT, RONNIEIndividualW-2 MANAGING EMPLOYEE—since 09/01/2023

CMS files one row per role, so the 6 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.4M
Net patient revenuemost recent cost report
-0.3%
Operating marginrevenue minus expenses
$221K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 13%Other / private 21%

This home reported $221K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$424per resident / day
operating cost
$12,898per month
≈ monthly operating cost
$423per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-09-01 — CMS provider number 215048. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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