Madigan Estates
93 Military Street, Houlton, ME 04730 · For profit - Corporation · 99 certified beds · (207) 532-6593 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- a high payroll-based staffing rating (4/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (25) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $11,450 in federal fines (most recent 2023-11-14)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 30.0% | 24.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 7.0% | 5.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 2.3% | 1.1% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 3.8% | 2.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 17.7% | 11.6% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 7.1% | 4.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 26.5% | 25.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 21.7% | 17.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 78.5% | 95.5% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.4% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 35.9% | 29.2% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.9% | 20.2% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 77.3% | 74.5% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 13.3% | 20.8% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 19.1% | 16.1% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.04 | 1.45 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 3.34 | 2.01 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
42.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 64 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 36.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 20% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 42.8%CMS range 33.0–50.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.5%CMS range 6.1–13.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 36.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 44.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 36.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 4.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.1%CMS range 3.2–13.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.21 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 96.6 residents a day — about 98% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.95 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.85 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.60 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.64 hrs/resident/day on weekends vs 4.08 on weekdays — 11% thinner on weekends. RN hours go from 1.06 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
25 citations, most serious first. The 11 most serious are shown; the remaining 14 are one tap away and print in full.
- Actual harm · G2023-11-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility reported incident review, facility investigation, record review, and interviews, the facility failed to ensure that a resident received the proper level of assistance during a transfer when a Certified Nursing Assistant (CNA) did not review how the resident transferred and used a single assist bear hug method, when the resident was a two person Hoyer Mechanical Lift for 1 of 1 incidents received (10/26/23). The failure to transfer the resident via Hoyer Lift resulted in Resident #2 [R2] requiring transfer to an acute care hospital, sustaining a non-displaced fracture proximal to the right tibia, experiencing pain and anxiety after the injury occurred. On 11/14/23, the facility reported incident (FRI) and facility investigation sent to the Division of Licensing and Certification (State Agency) were reviewed. The FRI indicated that on 10/26/23 at 8:00 a.m., CNA #2 attempted to transfer Resident # [R]2 from the bed to a chair. R2 is ordered to transfer via Hoyer (Mechanical) Lift. CNA #2 did a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure an as needed (prn) psychotropic medication met the required 14-day limit for 1 of 5 Resident's reviewed for unnecessary medications (Resident #5 [R5]). Finding: On 5/20/25, during a review of R5's current Physician Orders, it showed that R5 was using the facility's Palliative care end of life order set. The order set included an order for Haldol (a psychotropic medication), with directions that if a resident is less than or equal to 60 kilograms (kg) or greater than [AGE] years of age to give Haldol 0.5 milligrams(mg) to 1 mg intramuscularly (IM) prn for agitation every hour until calm, then every 6 hours prn with no stop date. The medical record lacked evidence of clinical rational to continue the prn psychotropic medication with an extended time frame. Review of the electronic Treatment Administration Record (TAR) revealed that R5 received a prn Haldol dose of 1 mg on 4/16/25, and a prn Haldol dose of 1 mg on 4/18/25. On 4/19/25 the prn Haldol…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review and interviews, the facility failed to ensure an alleged allegation of physical and verbal abuse was reported to the Division of Licensing and Certification for 1 of 2 residents reviewed (Resident #13 [R13]). Finding: A review of the facility's policy, Abuse Prevention Program: Policy Statement, states, 7. Investigate and report any allegations of abuse within timeframes as required by federal requirements. On 5/11/25, the Division of Licensing and Certification received from Adult Protective services an allegation of verbal and physical abuse toward R13 by Certified Nursing Assistant #2 (CNA2) who was witnessed raising his/her voice, in a derogatory manner and using profanity while working with R13. A review of a facility-provided written statement from Licensed Practical Nurse [LPN] states, .R13 was having a hard time catching his/her breath and that it felt like [CNA2] was trying to pull his/her catheter out of his/her [insertion site] and was being extremely rough with him/her. As I was walking in, I hear CNA2 say to R13, I'm not being mean you're…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, record review, and interview, the facility failed to ensure an allegation of physical and verbal abuse was investigated for 1 of 2 complaints reviewed (Resident #13 [R13]). Finding: A review of the facility's policy, Abuse Prevention Program: Policy Statement, states, 7. Investigate and report any allegations of abuse within timeframes as required by federal requirements. On 5/11/25, the Division of Licensing and Certification received from Adult Protective services an allegation of verbal and physical abuse toward Resident #13 by Certified Nursing Assistant #2 (CNA2) who was witnessed raising his/her voice, in a derogatory manner and using profanity while working with R13. A review of a facility-provided written statement from Licensed Practical Nurse [LPN] states, .R13 was having a hard time catching his/her breath and that it felt like [CNA2] was trying to pull his/her catheter out of his/her [insertion site] and was being extremely rough with him/her. As I was walking in, I hear CNA2 say to R13, I'm not being mean you're just a [profanity] jerk.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interview, the facility failed to ensure that the Minimum Data Set (MDS) 3.0 was coded accurately on a Significant Change MDS assessment to indicate that a resident had a State Level II Preadmission Screening and Resident Review (PASRR) for 1 of 3 residents reviewed for PASRR (Resident #60 [R60]). Finding: On 5/19/25, R60's clinical record was reviewed and included a Level I PASRR, dated 4/2/24, that indicated that R60 needed a face to face review. On 5/21/25 at 10:09 a.m., the Director of Nursing (DON) provided a surveyor with R60's PASRR Level II, dated 4/15/24. Review of R60's Significant Change MDS, dated [DATE], was coded under Section: A1500 to indicate that R60 did not have a Level II PASRR. On 5/21/25 at 11:10 a.m., the surveyor confirmed with the DON that R60's Significant Change MDS 3.0, dated 12/11/24, was coded incorrectly under section A 1500 for the question, Is the resident currently considered by the state level II PASRR process to have serious mental illness and/or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — the official record, unedited, may be distressing
Based on clinical record review and interview, the facility failed to ensure a baseline care plan was developed and implemented within 48 hours, that included the instructions needed to provide minimum healthcare information necessary to properly care for 1 of 5 newly admitted residents (Resident #26 [R26]). Finding: On 5/21/25, R26's clinical record was reviewed and indicated that R26 was admitted to the facility in April of 2025 with a Foley catheter in place. The baseline care plan lacked evidence for the use of a Foley catheter. On 5/21/25 at 1:32 p.m., during an interview with a surveyor, the Director of Nursing stated that she could not find the Foley catheter addressed in the baseline care plan. The surveyor confirmed this finding during this interview.
- Potential for harm · D2025-05-22 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — the official record, unedited, may be distressing
Based on record reviews and interview, the facility failed to revise a care plan after a resident qualfied for Preadmission Screening and Resident Review (PASRR) Level II services for 1 of 3 residents reviewed for PASRR (Resident #60 [R60]). Finding: On 5/19/25, R60's clinical record was reviewed. The surveyor noted that the PASRR, dated 4/2/24, stated to Refer for Level II face to face onsite but the surveyor was unable to locate this document. On 5/21/25 at 10:09 a.m., the Director of Nursing provided a surveyor with R60's PASRR Level II, dated 4/15/24. At 11:10 a.m., the surveyor confirmed with the DON that R60's care plan lacked evidence of a care area for the PASRR Level II services.
- Potential for harm · Dcited before2025-05-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, policy review, and interviews, the facility failed to follow a policy for completing neurological assessments after a fall for 1 of 2 sampled residents who had fallen and hit their head (Resident #66 [R66]). Finding: The facility's policy, Neurological Post-fall Assessment Protocol, undated, directed staff to assess the resident immediately after a fall. If a resident is believe to have hit his/her head, the Neurological Post-fall Assessment Protocol will be initiated which included assessing the blood pressure, pulse, respiratory rate, pupil assessment, level of consciousness, speech and motor response. The Neurological assessment will be performed as follows: -As soon as it is safe to do so following the incident - Every 15 minutes times (x) 1 hour (hr) - Every 30 minutes x 1 hr - Every 60 minutes x 2 hr - Once per 12 hr shift x 24 hrs - Continue x 72 hrs total if any changes from baseline are observed. On 5/20/25, R66's clinical record was reviewed and indicated the resident had a witnessed fall on 3/6/25 at 10:29 p.m., hitting his/her head on the edge of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — the official record, unedited, may be distressing
Based on record reviews and interview, the facility failed to ensure the physician orders included an order for the use of a Foley catheter for 1 of 2 residents (Resident #26 [R26]). Finding: On 5/21/25, R26's clinical record was reviewed and indicated that R26 was admitted to the facility in April of 2025 with a Foley catheter in place. A review of the physician orders thru 5/7/25 lacked evidence of an order for the use of a Foley catheter, noting that the Foley catheter was removed on 5/8/25. On 5/21/25 at 1:32 p.m., during an interview with a surveyor, the Director of Nursing stated that she could not find an order for the use of a Foley catheter. The surveyor confirmed this finding during this interview.
- Potential for harm · Dcited before2025-05-22 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure that dented cans were removed from use, the facility failed to ensure products in the reach-in refrigerator located in the kitchens back room were labeled, in addition the facility failed to ensure all kitchen staff were wearing facial hair restraints on 1 of 4 days of survey (5/19/25) Findings: On 5/19/25 at 10:50 a.m., during the initial tour of the kitchen, a surveyor observed in the dry food storage area the following dented cans, on the shelf and available for use: 1 6.56 pounds (lbs.) of diced peaches with a dent on the top seal of the can 2 50-ounce (oz) cans of tomato soup with a dent on the top seal of the can 1 112 oz can of apple filling with a dent on the bottom seal of the can At 10:55 a.m., the surveyor observed that in the reach in cooler near the steam table, on the top shelf was a steamtable pan covered in plastic wrap that was not labeled or dated. At 11:00 a.m., the surveyor observed the reach in cooler that was in the back storage room/break room area that had 4 trays each with dishes of food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on record reviews and interview, the facility failed to ensure that a resident's record contained the Power of Attorney paperwork for 1 of 6 residents reviewed for Advance Directives (Resident #60 [R60]). Finding: On 5/20/25, R60's clinical record was reviewed and indicated on the profile section of the electronic record that R60 had a Power of Attorney (POA) but the surveyor was unable to locate this document. On 5/21/25 at 11:10 a.m., during an interview with a surveyor, the Director of Nursing stated they did not have a copy of R60's POA paperwork on file. The surveyor confirmed this finding during this interview.
Show the remaining 14 citations
- Potential for harm · Dcited before2025-05-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain an Infection Control Program designed to help prevent the development and spread of infection related to Enhanced Barrier Precautions (EBP) for 1 of 2 sampled residents reviewed on EBP (Resident #42 [R42]). Finding: A review of the sign posted on R42's room indicated the following: staff were required to wear personal protective equipment (PPE), a gown, and gloves when providing care. Review of facility policy Enhanced Barrier Precautions, . 3. Contact precautions apply when: . b. A resident is NOT known to be infected or colonized with any MDRO [multi-drug-resistant organisms], has . indwelling medical device ., . indicates that EBP are required for any residents with an indwelling catheter . 8. Examples of high-contact resident care activities requiring the use of gown and gloves for EBPs include: . h. prolonged, high-contact with items in the resident's room, resident's equipment, or with resident's clothing or skin. On 5/20/25 at 11:13 a.m., a surveyor observed CNA3 sitting on R42's bed, not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — the official record, unedited, may be distressing
Based on Certified Nursing Assistant (CNA) employee education record review and interview, the facility failed to implement and maintain an effective training program to ensure that a CNA attended the required 12 hours of annual in-service education training, and annual dementia training for 1 of 4 randomly selected CNAs reviewed on survey (CNA #1 [CNA1]). Finding: On 5/22/25, review of CNA1's employee record indicated the date of hire to be 8/16/21. The education file lacked evidence of annual education in the areas of dementia training, resident rights, infection control, and/or the 12 required hours for continuing education annually. On 5/22/25 at 12:45 p.m., during an interview with a surveyor and the Payroll and Resident Accounts Manager, the employee education record was reviewed. At this time the surveyor confirmed that CNA1 had not completed the required 12 hours of annual in-service education.
- Potential for harm · D2025-01-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, and interviews, the facility failed to ensure a resident was free from abuse for 1 of 1 residents reviewed for abuse (Resident #1 [R1]). Findings: On 1/22/25, a review of R1's clinical record indicated the following: R1 was admitted on [DATE] with diagnoses including mild dementia without behavioral disturbances and reduced mobility. On 10/23/24, R1 had a Brief Interview for Mental Status which indicated intact cognition. On 1/11/25 nurse notes indicate noises were heard coming from R1's room. Resident stated that [CNA1] threw resident against the wall. [CNA1] was irritable and confused at the time of the incident . Assessed for injuries . Large skin tear noted to left forearm about four inches long and two inches wide. The Monitor for Behavioral Symptoms indicated the resident has not exhibited aggressive behaviors before or after this incident. On 1/22/25, a review of facility records indicated the following: According to the facility's Reportable Incident forms, R1 stated to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-21 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, and observation, the facility failed to ensure that a physician order for a mechanical soft diet was followed for 1 of 3 residents reviewed for nutrition (Resident #5 [R5]). Findings: On 3/18/24 at 10:34 a.m., in an interview with the surveyor, R5 stated, The food is good most of the time, but I have a hard time chewing it. On 3/19/24 at 8:24 a.m., review of R5's clinical record indicated the physician's diet order initiated on 4/26/23 was mechanical soft diet texture for trouble chewing, poor dentition. The care plan was updated on 4/27/23 to include a diet of Regular Diet, Mechanical Soft. Cottage Cheese with all meals, for nutritional problem or potential nutritional problem [related to] Diabetes, chronic illness, ., failure to thrive, weight loss. On 3/19/24 at 11:55 a.m., the surveyor observed a CNA serve R5 a lunch consisting of a pork chop, a half of a baked potato with skin on, squash and pudding for dessert. The diet order displayed on the tray card read consistency/regular. The resident requested it be replaced with a tuna sandwich. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews the facility failed to ensure respiratory care equipment was hooked up properly for 1 of 1 resident reviewed for respiratory care (Resident #143 [R143]) Finding: R143 was admitted on [DATE] with diagnosis of hypoxic and hypercapnic respiratory failure secondary to cor pulmonale, sleep apnea and Chronic Obstructive Pulmonary Disease On 3/18/24 at 1:41 p.m. during resident interview and observation. The surveyor observed R143 was on oxygen at 2 liters/minute via nasal canula (NC), there was a humidification bottle that was not attached to the NC tubing. R143 NC was hooked up directly to the oxygen concentrator at 2 liters/minute. The clear tubing on top of the humidification bottle was sticking straight up in the air. On 3/19/24 at 7:30 a.m. an observation by a surveyor of R143 was that he/she was sitting in his/her recliner chair with the trilogy breathing apparatus on using a full mask. The oxygen concentrator was set on 2 liters, the oxygen tubing was attached to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-21 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to ensure expired medications and topicals were removed from the supply available for use in 2 of 2 treatment carts (#1 and #2), 1 of 1 medication carts (#2) and 2 of 2 medication storage rooms (#1 and #2) reviewed. In addition, the facility failed monitor temperatures in a medication refrigerator that insulin was stored in for 1 of 2 medication storage rooms (#1). Findings: 1. Treatment Cart #1 On 3/20/24 at 1:20 p.m., a surveyor and Registered Nurse (RN)2 observed a tube of Medihoney Gel (used for wounds) with an expiration date of 2/1/24, a tube of Hydrophilic wound dressing with an expiration date of 1/24, and a tube of Aquaphor healing ointment with an expiration date of 11/22. 2. Treatment Cart #2 On 3/20/24 at 12:17 p.m., a surveyor and Licensed Practical Nurse observed a tube of Medihoney Gel with an expiration date of 2/1/24 and BioFreeze pain roll on with an expiration date of 2/23. 3. Medication Cart #2 On 3/20/24 at 10:25 a.m., a surveyor and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-21 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interview, the facility failed to ensure that clinical records were complete and contained accurate information for 2 of 20 residents reviewed for catheter use and for medication and treatment administration (Resident #144 and #83 [R144, R83]). Findings: A review of R144's clinical record, a nursing noted dated 3/17/24 at 9:55 p.m. for communication - with Physician that addresses R144 removing their foley catheter with balloon intact, this was the second time R144 had removed the foley. Recommendations from the provider was for a bladder scan at 2:00 a.m. Nursing note dated 3/18/24 at 3:37 a.m. of communication with physician with recommendations to hold catheter until morning care or scan shows above 400 cubic centimeters (cc) On 3/19/24 Review of R144's clinical record lacks evidence of the verbal order being written and entered into R144s physician orders. On 3/19/24 during an interview with the Director of Nursing (DON) the surveyor confirmed there was no written order for the discontinuation of the foley or the bladder scan to be completed with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-21 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that the State Mental Health authority for Pre-admission Screening and Resident Review (PASRR) was notified of a newly added mental health disorder diagnosis to determine from a PASRR Level I screen if a change in level of service is required for 1 of 3 sampled residents reviewed for PASRR (Resident #74 [R74]). Finding: On 3/21/24, R74's clinical record was reviewed. Documentation indicated that R74 was admitted on [DATE] with a PASRR Level I screening that did not include the diagnosis of bipolar disorder. A review of the the resident information sheet dated 12/22/23, indicated the resident had a diagnosis of bipolar disorder, unspecified added to his/her diagnoses list 9/13/22. There was no evidence in R74's clinical record that the State Mental Health authority for PASRR was notified of this newly added diagnosis. On 3/21/24 at 10:28 a.m., in an interview with a surveyor, the Licensed Social Worker confirmed that the diagnosis was missed and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-21 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interview facility failed to enure that food products were dated and labeled, and failed to ensure dented cans were taken out of circulation for use on 2 of 4 days of survey (3/18/24; 3/21/24). Findings: 1. On 3/18/24 at 10:00 a.m., a surveyor observed the following available for use on the shelves in dry storage: 2- 6 pounds 12 ounces (oz) cans of tapioca pudding; both cans were dented on the bottom seal. 1- open package of Roast Pork Gravy mix (11.3oz), undated. 1- open package of Imperial Cream Soup Base (28oz), undated. On 3/18/24 at 10:15 a.m., in an interview, a surveyor observed and confirmed these findings with the Dietary Supervisor. 2. On 3/21/24 at 9:30 a.m., a surveyor observed the following: 1- bag of crinkle cut fries, open and undated, in the walk-in freezer. 1- package of unidentified meat, open, unlabeled, and undated in walk-in refrigerator. 1- open head of lettuce, undated and open to environment, in the walk-in refrigerator. On 3/21/24 at 9:30a.m., in an interview, the surveyor observed and confirmed the above findings with [NAME] #1.
- Potential for harm · Ecited before2023-05-24 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews, the facility failed to ensure that physician orders were followed for 1 of 3 residents observed during a medication pass (Resident #4). Finding: On 5/22/23 at 10:00 a.m., during a medication observation pass with Certified Nursing Assistant - Medication (CNA-M) #1, the surveyor observed the application of a Lidocaine pain patch to Resident #4. CNA-M #1 went to apply the patch to the left side of chest as directed but the patch from the previous day was still in place; CNA-M #1 removed the old patch and applied a new one. The surveyor confirmed with CNA-M #1 that the old patch had not been removed after this medication pass was completed. A review of Resident #4's physician orders included an order added 5/9/23 for a Lidocaine patch with directions to apply topically to left side of chest once daily in the morning and remove in the evening. A review of Resident #4's clinical record included the following entries written by CNA-M #1: 5/22/23 10:00 a.m. - previous day patch still on; 5/10/23 10:08 a.m. - previous day patch still on;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure foods in the freezer remained frozen solid for 1 of 1 observation and with review of the walk-in freezer temperature log sheets for the past 6 months. (5/22/23) Findings: On 5/22/23 at 9:05 a.m., during a tour of the kitchen, a surveyor observed the temperature in the walk-in freezer was above 0 degrees F and the food in the freezer was not frozen solid. Upon touching the packaged food to determine the degree of the food being frozen the surveyor observed the following foods in a thawed state and soft to touch: 1. An opened bag of crinkle cut French fries was thawed, soft to the touch and did not have a date or label on the bag. 2. A bag of meat identified by the Food Service Director (FSD) as breaded chicken patties, was thawed and soft to the touch and were not labeled. 3. An unopened box of chicken identified by the FSD as chicken wings, was thawed and soft to the touch. 4. An open box of Bacon slices were thawed and soft to the touch and was not dated. 5. 5- 32-ounce (oz) containers of whipped topping were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure that staff washed/sanitized their hands during a medication pass observation for 1 of 3 medication pass observations. Finding: On 5/22/23 at 9:22 a.m., a surveyor observed Licensed Practical Nurse (LPN) #1 prepare and pass medication to Resident #59. The surveyor observed that LPN #1 did not wash or sanitize her hands after this medication pass. At 9:33 a.m., the surveyor observed LPN #1 prepare and pass medication to Resident #24. At 9:36 a.m., LPN #1 was observed using hand sanitizer prior to preparing medication for the next resident. The surveyor asked LPN #1 if she had washed her hands or used hand sanitizer after the previous medication pass; LPN #1 stated she had not and that she had forgotten.
- No harm found · B2023-11-14 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, the facility reportable incident report, investigation review, employee timecard review, and interview, the facility failed to protect residents from further abuse by allowing the alleged perpetrator to work 2 of 2 scheduled shifts (7/4/23 and 7/5/23), prior to investigation completion. Finding: The facility's Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating policy, revised September 2022, indicated the following: Under Investigation Allegations, the policy indicated Any employee who has been accused of resident abuse is placed on leave with no resident contact until the investigation is complete. On 11/14/23, a surveyor reviewed the initial report dated 7/03/23; the family of Resident [R]1 was concerned because R1 claimed a staff member had hit him/her and caused skin tears to both hands which were found the early morning of 6/29/23. On 7/03/23, the facility faxed to the state agency an allegation of abuse, which identified Certified Nurse Assistant [CNA]1 as the accused staff member. On 7/06/23, the facility faxed in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-05-24 · tag F0883 — failed to offer flu and pneumonia vaccines — widespreadDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's 'Influenza Immunization Policy,' admission Influenza Consent form and interview, the facility failed to provide the Resident and/or the Resident's Representative with the Vaccine Information Statement (VIS)' prior to immunizing a resident with the influenza vaccine for all residents receiving the influenza vaccine who are not new admissions. Finding: On 5/23/23, the facility's Infection Prevention and Control Program was reviewed and the immunization policy and procedure indicated residents will be offered the influenza vaccination yearly following the Centers for Disease Control and Prevention (CDC) guidelines. On 5/23/23 at 8:45 a.m., in an interview with the surveyor, the facility's Infection Preventionist (IP) stated that upon admission, the admission packet contains a consent form with information explaining the risks versus the benefits (called the VIS) of having the influenza vaccination. The IP stated that this one consent form and VIS is good for the entire stay of the resident and if the Resident or Resident Representative consents to have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$11,450 in federal fines across 1 penalty.
- $11,450 — penalty dated 2023-11-14
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BROWN, JAMES | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNF | 100% | since 07/01/1996 |
| ABOULEISH, HASSAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2015 |
| BROWN, DANA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/01/2024 |
| RUSSELL, ASHLEY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2020 |
CMS files one row per role, so the 12 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $192K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in ME
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maine Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 205083. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.